SALES MANUAL 2020 - Glacier Express
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SALES MANUAL
2020
1
GLACIER EXPRESS CONTENTS
03 Facts and figures
04 Highlights along the route
06 Experiences – year round
07 Railway route & day trips
08 Timetable & sections
09 Fares & surcharge
Germany
Paris 10 Purchase of tickets
Munich
Schaffhausen 11 Reservation & terms and conditions
12 Included benefits & information for tour operators
Basel
Zurich
13 Car compositions & class system
France Liechtenstein
Switzerland 14 Excellence Class
Lucerne Austria 16 Catering service
Berne 18 Promotional material
Chur
Andermatt
Disentis 19 Souvenirs & luggage transport
Davos
Thusis
Lausanne
Interlaken Filisur
St. Moritz
Fiesch
Brig
Facts and Figures Glacier Express
St. Niklaus Tirano
Geneva (Bernina Express) 1889 First line of the Rhätische Bahn (Rhaetian Railway) opens,
Lugano
Zermatt
Italy Landquart – Klosters (to Davos from 1890)
Gornergrat
1891 Cog railway is opened, Visp – Zermatt
1903 The Albula Line of the Rhaetian Railway opens,
Milano
Thusis – Celerina (to St. Moritz from 1904)
1926 The Furka Oberalp Railway opens, Brig – Disentis
1930 On June 25 1930, the Glacier Express runs between Zermatt
and St. Moritz in summer for the first time
1982 The Furka Base Tunnel opens, thus connecting Zermatt
and St. Moritz all year round
1993 The first panoramic trains herald a new era
2005 75th anniversary of the Glacier Express
2006 New first-class and second-class panoramic cars
2008 The “Rhaetian Railway in the Albula/Bernina Landscapes”
has been included in the list of UNESCO World Heritage Sites
Window to the Swiss Alps 2009 All trains are now equipped with first and second
class panoramic cars
From Zermatt and the Matterhorn, the panoramic trip leads over 2014 Start of themed weeks of events in spring and autumn
291 bridges and through 91 tunnels over the Swiss Alps to St. Moritz. 2016 Incorporation of the guest book and post box into the
The Glacier Express winds its way through remote valleys, past sheer Glacier Express Panorama Bar
rock faces, idyllic mountain villages, over the Landwasser Viaduct and 2018 New operational concept is being introduced for summer
with two new Glacier Express trains in the afternoon from
through the Rhine Gorge, the Grand Canyon of Switzerland. It scales
Brig and Chur
the highest point of its journey at the Oberalp Pass with ease at
2019 Launch of the new premium class in March: Excellence Class
2033 metres above sea level.
2020 90th anniversary of the Glacier Express
Thanks to the large panoramic windows, a clear view of numerous
summits, deep gorges and the UNESCO World Heritage sites “Swiss
Our sister railways
Alps Jungfrau-Aletsch” and “Rhaetian Railway in the Albula/Bernina
Landscapes” is guaranteed. The menus are prepared freshly in the
on-board kitchen and served to you at your seat.
All prices in CHF, including 7,7 % VAT. Prices and timetables are subject to change.
When paying in Euro the current exchange rate applies. General terms and conditions
of the Glacier Express SA apply.
Imprint: Copyright of all pictures belongs to the Glacier Express AG. Price and program
subjects to change. Version May 2019.
2 3
HIGHLIGHTS ALONG THE ROUTE
Oberalp Pass 2033 m 2000
St. Moritz 1775 m
1800
Zermatt 1604 m Davos 1540 m Samedan Celerina 1600
Albula Line 1400 – 1800m 1400
Andermatt 1435 m
Bergün 1372 m 1200
Disentis 1130 m
St. Niklaus Landwasser Viaduct 1032 m Filisur 1000
Fiesch 1062 m
Kipfen Gorge 1074 m 800
Tiefencastel 884 m
Brig 670 m 600
Rhine Gorge 630 m Thusis 697 m
400 Oberalp Pass Disentis Monastery
Chur 585 m
200
m.a.s.l. The Oberalp Pass links Disentis/Mustér in Canton Graubünden Disentis is dominated by the oldest Benedictine monastery
0 20 40 60 80 100 120 140 160 180 200 220 240 260 291 km with Andermatt in Canton Uri. At 2,033 metres, it is the highest in Switzerland, built in the late 17th century. In 1799 the mona
point on the route of the Glacier Express. Located even higher stery church was burned and plundered by Napoleon’s army.
UNESCO WORLD HERITAGE: “Swiss Alps Jungfrau-Aletsch” Rhätische Bahn “Albula/Bernina” to the south is Lake Toma (2,345 metres), recognized as the Extensive restoration work was undertaken in the late 19th
source of the River Rhine. century. Today it houses a school.
En route from Zermatt to St. Moritz the Glacier Express comprises the following highlights and excursion attractions:
Matter Valley Rhine Gorge –
the “Swiss Grand Canyon”.
The Matter Valley between Zermatt and Stalden spans some
25 kilometres and offers a remarkable range of scenic splen- It began 10,000 years ago as the famous Flims landslide – now
dours – eternal ice, deep ravines and rugged rockfaces; it is a unique natural backdrop. Over many centuries the River
29 four-thousand-metre peaks and flowering Alpine meadows; Rhine has carved a path through the bedrock. The result is a
the highest-altitude vineyards in Europe and superb ski runs. ravine renowned as the Swiss Grand Canyon, and one of Swit-
Running through the valley is the wild and foaming River Matter zerland’s most impressive natural spectacles. The Rhine Gorge
Vispa, which converges with the Saaser Vispa at Stalden is a popular attraction for hikers, bikers and river-rafters – and
before joining the Rhone at Visp. can even be toured by train.
Kipfen Gorge Andermatt Landwasser Viaduct Albula Line
Close to Kalpetran, the Glacier Express continues through the Andermatt is located at the foot of the 2,033-metre Oberalp The Landwasser Viaduct is the most spectacular construction The most spectacular section of the Glacier Express Line lies
wild and romantic Kipfen Gorge along one of the route’s most Pass in the canton of Uri, along the 144-kilometre network of on the 63-kilometre Albula stretch between Thusis and between Preda and Bergün. Six towering viaducts, three spiral
scenic sections. The train line and the River Vispa run parallel the Matterhorn Gotthard Bahn. From here trains depart for St. Moritz – and the most photographed feature of the entire tunnels, and two helical tunnels make it possible to scale
at close quarters, and in the past flooding and avalanches Disentis, Göschenen and Zermatt. Due to the already partly Rhaetian Railway. It comes into view on the right shortly before the 400 metre height difference. A triumph of railway engineer-
have caused considerable damage. The flow of the Vispa is opened new tourism resort Andermatt Swiss Alps, Andermatt the village of Filisur, is 142 metres long and rises impressively ing: the railway line between St. Moritz and Thusis belongs to
now regulated and the railway track protected by masonry to is developing into an attractive year-round vacation desti to a height of 65 metres. The natural stone viaduct extends in a the UNESCO World Heritage Site “Rhaetian Railway in the
avoid further damage. nation. curve over the rugged Landwasser Valley directly into a tunnel Albula/Bernina Landscapes”.
entrance on a vertical rock wall.
4 5
EXPERIENCES – YEAR ROUND RAILWAY ROUTE & DAY TRIPS
Germany
Schaffhausen
Basel
Zurich Liechtenstein
St. Gallen
Olten St. Margrethen
France
Gornergrat Bernina Express
Switzerland Lucerne Austria
The Matterhorn Experience Berne
From the glaciers to the palms
Best view of the Matterhorn From high up among the towering glaciers of the mountains Göschenen Chur
If you want to discover the dazzling beauty of the Alps, you’ll down to the swaying palms of Italy, the Bernina Express, the 6 Davos
soon realise that the trip to Gornergrat is an essential excur- highest transalpine railway in the Alps, provides a link between Spiez Interlaken Disentis
Lausanne Andermatt Filisur
sion. Its sunny viewing platform, accessible all year, makes the northern and southern Europe. And it does so in the most
5 3
Gornergrat ridge a top destination, and not just because of its wonderful way imaginable, on a railway line that coexists in 4 2
Brig St. Moritz
altitude. Sur-rounded by 29 peaks rising above 4000 m and by perfect harmony with its glorious mountain setting. A master-
Switzerland’s greatest mountain and second largest glacier in piece of engineering: since 2008 the stretch of track between Visp Simplonpass
1 Triano
the Alps, it offers a spectacular mountain panorama second to Thusis and Tirano has had UNESCO World Heritage status.
none. And the “Matter-horn Railway” renders it so close you The wonders of nature and the cultural achievements of man Genève Täsch
Zermatt Lugano
can almost touch it. For more than 115 years the Gornergrat merge into one to offer one of the best ways ever to experi- Italy
Bahn has made making the ascent to the panoramic mountain ence the Alps. Gornergrat
Chiasso
a truly unique and wonderful experience. Part of
Bernina Express Bus – a scenic journey through the south
Gornergrat summer experiences Want to see more of the south? On the Bernina Express Bus from
• Sunrise with folkloric music Lugano to Tirano you will travel past picturesque fishing villages
• Gourmetticket Gornergrat on the shores of Lake Como and Lake Lugano. Combine your
• Biking / Hiking / Summit Shopping journey on the Bernina Express to make it a thrilling round trip!
• Gornergrat Guides
• 360° Loop Gornergrat Dining on the move & Railbar
Fine regional specialities make the trip on the Bernina Express
TIME OF TRAVELING BY BUS
Gornergrat winter experiences a culinary experience. Warm and cold drinks, snacks and sou- Lucerne – Andermatt 1h
• Skiing • Winter hiking • Snowshoe hiking venirs are available from the Railbar. The on-board personnel LEGEND
Interlaken – Brig 2h
Glacier Express train
• Toboggan (Riffelboden – Riffelberg) will serve the local delicacies directly at your seat. You will Interlaken – Andermatt 1¾ h
Gornergrat railway Zurich – Chur 1½ h
• Gourmetticket Gornergrat spend lunchtime in Poschiavo, Le Prese or Tirano. There are a
• Igloo village with fondue offers number of restaurants close to each of the stations. Bernina Express train Milano – Tirano 3h
GLACIER EXPRESS AS A DAY TRIP
• Moonlight fascination • Dining with the stars Bernina Express bus
A 4¼-hour journey onboard the GLACIER EXPRESS
• Summit Shopping 1 Simplonpass (by coach) Simplontunnel (by train) Glacier Express departin from Brig – Chur (4¼ h)
2 Gotthardtunnel (by coach) Gotthardtunnel (by train) the cities in German speaking Berne – Brig (1 h) / Chur – Berne (2½ h)
Switzerland is also ideal as a day trip. Interlaken – Brig (1 h) / Chur – Interlaken (3½ h)
Gornergrat Bahn Rhätische Bahn 3 Berninapass (by coach) Bernina Express (by train)
Lucerne – Brig (2 h) / Chur – Lucerne (2¼ h)
Bahnhofplatz 7, CH-3900 Brig Bahnhofstrasse 25, CH-7001 Chur 4 Lötschberg Base tunnel (by train)
• from / to Berne: 8½ h Zurich – Brig (2 h) / Chur – Zurich (1½ h)
Phone + 41 (0)848 642 442 Phone + 41 (0)81 288 65 65 5 Furka Basistunnel (coach transportation) • from / to Interlaken: 11 h
railcenter@gornergrat.ch railservice@rhb.ch Furkapass (by coach / Summer) • from / to Lucerne: 10½ h GOTTHARD PANORAMA EXPRESS
www.gornergrat.ch www.berninaexpress.ch 6 Oberalppass (by train / coach / Summer) • from / to Zurich: 8¼ h Lucerne – Göschenen (3½ h) – Lugano (2 h)
6 7
TIMETABLE & SECTIONS FARES & SURCHARGE
WINTER SUMMER WINTER SUMMER
15.12.19– 18.04.– 09.05.– 15.12.19– 18.04. – 09.05.–
08.05.20 08.05.20 11.10.20 08.05.20 08.05.20 11.10.20
TRAIN 9022 904 900 9022 904 906 9232 925 901 9032 905 907
08.52 09.52 07.52 08.52 09.52 – ZERMATT 17.10 18.10 – 17.10 18.10 20.10
10.12 11.12 09.12 10.12 11.12 BRIG 15.50 16.50 15.50 16.50 18.50
10.18 11.18 09.18 10.18 11.18 14.18 BRIG 15.40 16.40 13.40 15.40 16.40 18.40
11.46 12.46 10.46 11.46 12.46 15.46 ANDERMATT 13:54 14.54 12.08 14.08 15.08 17.08
11.54 12.54 10.54 11.54 12.54 15.54 ANDERMATT 13.52 14.52 11.52 13.52 14.52 16.52
12.55 13.55 11.55 12.55 13.55 16.55 DISENTIS/MUSTÉR 12.37 13.37 10.37 12.37 13.37 15.37
13.11 14.11 12.11 13.11 14.11 17.11 DISENTIS/MUSTÉR 12.27 13.27 10.27 12.27 13.27 15.27 FARES FOR GROUPS OF 10 OR MORE PEOPLE, WITHOUT SURCHARGE INDIVIDUAL FARES UP TO 9 PEOPLE, WITHOUT SURCHARGE
14.15 15.15 13.24 14.15 15.15 18.24 CHUR 11.26 12.26 09.26 11.26 12.26 14.16 Route 2nd Class 1st Class Route 2nd Class 1st Class
St. Moritz-Zermatt CHF 106.40 CHF 187.60 St. Moritz-Zermatt CHF 152.00 CHF 268.00
14.32 15.32 14.32 15.32 18.58 CHUR 11.18 12.18 09.03 11.18 12.18
St. Moritz-Brig CHF 79.80 CHF 140.80 St. Moritz-Brig CHF 114.00 CHF 201.00
– – – – – 19.28 x THUSIS – – 08.33 ¦ – – – St. Moritz-Andermatt CHF 58.80 CHF 103.60 St. Moritz-Andermatt CHF 84.00 CHF 147.80
15.27 x 16.27 x – 15.27 x 16.27 x 19.46 x TIEFENCASTEL 10.33 ¦ 11.33 ¦ 08.15 ¦ 10.33 ¦ 11.33 ¦ – Davos-Zermatt CHF 101.60 CHF 178.60 Brig-Chur CHF 81.00 CHF 143.00
1 Chur-Zermatt CHF 83.40 CHF 147.00 Davos-Zermatt CHF 145.00 CHF 255.00
15.41 x 16.41 x – 15.41 x 16.41 x 20.00 x FILISUR 10.19 ¦ 11.19 ¦ 08.01 ¦ 10.19 ¦ 11.19 ¦ –
Chur-Brig CHF 56.80 CHF 100.20 Chur-Zermatt CHF 119.00 CHF 210.00
– – – – – 20.14 x BERGÜN – – 07.47 ¦ – – – Andermatt-Zermatt CHF 51.20 CHF 90.40 Andermatt-Zermatt CHF 73.00 CHF 129.00
16.29 x 17.29 x – 16.29 x 17.29 x 20.45 x SAMEDAN 09.25 ¦ 10.28 ¦ 07.16 ¦ 09.25 ¦ 10.28 ¦ – Andermatt-Filisur CHF 48.40 CHF 84.60 Filisur-Andermatt CHF 69.00 CHF 120.80
Tiefencastel-Andermatt CHF 45.60 CHF 79.80 Tiefencastel-Andermatt CHF 65.00 CHF 113.80
– – – – – 20.52 CELERINA – – 07.06 – – –
16.38 17.38 – 16.38 17.38 20.58 ST. MORITZ 09.15 10.20 07.02 09.15 10.20 – The fares quoted in this Sales Manual are calculated without a
Timetables subject to change! Arrival time | ¦ Boarding only | x Deboarding only
NEW SURCHARGES | 1st AND 2nd Class
supplement. The supplements listed must always be added to
1 Change trains from / to Davos | 2 Excellence Class Please note: There will be no Excellence Class running between 16.03.–05.04.2020. 15.12.2019 – 09.05.2020 – the corresponding fare.
Please note: There will be no Glacier Express trains running between 12.10. and 12.12.2020. 08.05.2020 11.10.2020
The supplements must be paid in full by all passengers – also
Long journeys CHF 33.00 CHF 43.00
by children and holders of tickets at a reduced price. This does
SECTIONS OF THE GLACIER EXPRESS ROUTE Short journeys CHF 23.00 CHF 33.00
SHORT-JOURNEYS SECTIONS (ONLY TRAINS 900/901/906*/907*)
No commission is given on supplements. not apply to children under the age of six who do not have their
09.05.–11.10.2020 Also bookable vice versa, prices for groups of 10 or Also bookable vice versa.
more people, without surcharge in CHF own seat (not including Excellence Class). Owners of all TCV
From To
From the change of timetable on 15.12.2019, new group tariffs and Eurail passes as well as Swiss Travel System passes must
Route 2nd Class 1st Class Zermatt Filisur / Tiefencastel
Zermatt Chur apply on the Swiss railway network: also pay the supplements.
St. Moritz – Chur CHF 29.40 CHF 51.80
Chur – Andermatt CHF 35.80 CHF 63.00 Zermatt Andermatt • 30 % discount on the ticket price from 10 persons and more.
Andermatt – Brig CHF 24.60 CHF 43.40 Brig St. Moritz No free seats.
Brig – Zermatt CHF 26.60 CHF 47.00 Brig Filisur / Tiefencastel
• Children up to the age of six free of charge (not including
Brig Chur
Andermatt St. Moritz Excellence Class: children between the age of 0–6 also
Andermatt Filisur / Tiefencastel require a seatreservation in Excellence Class)
*AFTERNOON TRAINS (TRAINS 906/907) • 50 % reduction for Children/juveniles up to the age of 25
Brig–St. Moritz | Chur–Zermatt (to date 16)
• Ideal option to integrate the Glacier Express
in the journey to St. Moritz, Andermatt or Zermatt WINTER-PROMOTION
15.12.2019 – 29.02.2020 (incl. surcharge and menu*)
• Ideal option, to integrate the Glacier Express
Strecke 2nd Class 1st Class
in the afternoon program part St. Moritz – Zermatt CHF 144.00 CHF 202.00
• Impressive evening atmosphere with ideal lighting St. Moritz – Brig CHF 125.00 CHF 168.50
conditions for unforgettable photos Andermatt – Zermatt CHF 104.50 CHF 132.50
• Dinner (groups only, reservation mandatory will be Chur – Zermatt CHF 127.50 CHF 173.00
Chur – Andermatt CHF 93.50 CHF 112.90
served at the seat
Chur – Brig CHF 108.50 CHF 139.50
10 or more people, Net rates: no comission, no free tickets and no additional
reduction. Additional prices on request.
* Daily plate and dessert
8 9
PURCHASE OF TICKETS RESERVATION & TERMS
AND CONDITIONS
For the ticket collection for Glacier Express trains there are Bookings for individual travellers (FIT) (1 – 9 people) General Terms and Conditions of contract
the following payment options: possible 90 day prior trave date The contract between the tour operator and RhB comes into
• under www.glacierexpress.ch force with the unconditional acceptance of the reservation by
• via info@glacierexpress.ch RhB (together with these general conditions and terms of travel).
Cash payment / Credit card Rhätische Bahn AG • at all Swiss Railway stations See www.glacierexpress.ch/touroperator for the complete
All tickets and added extras can be paid for in cash or using a Graubündner Kantonalbank • at all possible rail stations aboard General Terms and Conditions of contract.
credit card at every railway ticket office along the Glacier CH-7000 Chur • at travel agencies with train ticket sale
Express route. The last communication received by Railservice Cancellation fees
is used as the basis for issuing the tickets. There can there- SWIFT / BIC: GRKB CH 2270 A Glacier Express B2B shop The following cancellation charges apply should reserved
fore be no subsequent changes or refunds (please also refer to IBAN: CH 8000 7741 1026 0533 300
NEW Resellers of individual seats (up to 9 people) can now book by services be cancelled in part or not cancelled in good time.
the ˝General terms and conditions of carriage˝ page 11). Clearing-Nummer: 774 logging in directly to the B2B shop. This enables a precise seat The determining factor for calculating cancellation or alter-
Post Konto-Nummer: 70-39-7 to be booked and also includes the possibility to book a cater- ation charges is the date of receipt of your written notification
On account ing offer. If you are interested and would like more information, via info@glacierexpress.ch. At weekends (Saturday / Sunday)
You can pay for all tickets and added extras on account. For Bank transfer exclusively in CHF please contact the person responsible for the relevant market or on public holidays, the next working day will apply as the
every trip, you will receive an e-ticket once your final commu- The Rhaetian Railway does not levy any bank service charges or send a mail to admin@glacierexpress.ch date of receipt.
nication has been received. The group ticket is issued based for bank transfers. Otherwise a processing fee of CHF 50.00 is
on the number of participants registered most recently at Rail- charged Bookings for groups (10 or more people) CANCELLATION OF GROUPS | 1st AND 2nd Class
service. Please ensure you observe the conditions of cancel-
NEW Winter 2019/20 and summer 2020 are open now – Up to 30 days prior to travel date no charge
lation. There can therefore be no subsequent changes or early booking recommended! 29 to 14 days prior to travel date CHF 1000.00 per group
refunds (please also refer to the “General terms and conditions Groups are seated together in the same carriage whenever 13 days prior to travel date 100 % of the fare price
of carriage˝ page 11). Please note that it is not possible to pay possible. Final confirmation details (number of train, carriage or no-show of the group incl. supplement
by cheque. and seat) will be sent to you 10 days prior departure.
REDUCTION OF THE NUMBER OF PEOPLE TRAVELLING OR
A REDUCTION OF THE ORIGINALLY BOOKED ROUTE TO A SHORTER ROUTE:
Payment modalities within Switzerland Contact for reservation
The fee for the ticket should be paid (bank transfer) using the Railservice Up to 30 days prior to travel date no charge
actual fare price incl.
payment order attached. Bahnhofstrasse 25
29 to 14 days prior to travel date supplement or max. CHF 100.00
CH-7001 Chur per person
Payment modalities outside Switzerland Phone +41 81 288 65 25 13 days prior to travel date 100 % of the fare price
Please note the following to ensure a transaction remains free info@glacierexpress.ch or no-show incl. supplement
of bank charges when making a bank transfer to Rhaetian Rail- Subject «Reservation Glacier Express 2020»
way (RhB): EXCELLENCE CLASS | REDUCTION OF THE NUMBER OF PEOPLE TRAVELLING
Opening hours CHF 140.00
Up to 90 days prior to travel date
Mon – Sun 07.00 – 19.00 reservation flat rate / seat
89 to 60 days prior to travel date CHF 317.00 flat rate / seat
59 days prior to travel date
effective fare incl. supplement
or no-show
10 11
INCLUDED BENEFITS & INFORMATION CAR COMPOSITIONS &
FOR TOUR OPERATORS CLASS SYSTEM
WINTER Zermatt / St. Moritz 15.12.2019 – 08.05.2020 Chur
48 48 36 30 20
TRAIN 902 / 923
Total 182
2 nd Class (Bp) 2 nd Class (Bp) Panorama bar WrP 1 st Class (Ap) 1 st Class (Api) Excellence Class
(Aps)
18.04.2020 – 08.05.2020
TRAIN 904 / 925 36 30 48 48 48
Total 210
On board services Picture download
1 st Class (Ap) 1 st Class (Bp) Panorama bar WrP 2 nd Class (Bp) 2 nd Class (Bp) 2 nd Class (Bp)
On board all trains, all touristic announcements are available in Visit www.glacierexpress.ch for pictures in 300 dpi for profes-
6 languages (German, French, English, Italian, Japanese and sional use for brochures, etc. Pictures may be used without
Chinese) via headphones. Headphones and a brochure with charge for promotional material/brochures/internet for the
information are distributed free of charge. There are also two Glacier Express. When using the pictures in brochures etc.
SUMMER Zermatt / St. Moritz 09.05.2020 – 11.10.2020 Chur
channels providing musical entertainment throughout your please put our copyright: © Glacier Express.
journey. www.glacierexpress.ch/image-gallery 48 48 36 30 20
TRAIN 902 / 903
Total 182
All travellers receive the exclusiv board magazine with featur- Information for tour operators online 2 nd Class (Bp) 2 nd Class (Bp) Panorama bar WrP 1 st Class (Ap) 1 st Class (Api) Excellence Class
(Aps)
ing further information about the Glacier Express. On www.glacierexpress.ch/en/touroperator you will find a
TRAIN 900 / 907 ¦ 901 / 906 36 30 48 48
pdf‑file of the sales manual and links for the free download
Total 162
Text for operators of pictures and movies.
1 st Class (Bp) 1 st Class (Api) Panorama bar WrP 2 nd Class (Bp) 2 nd Class (Bp)
The panoramic journey on the Glacier Express through the
Swiss Alps is one to remember – with highlights from start to St. Moritz station forecourt: 36 30 48 48 48
TRAIN 904 / 905 (925)
finish. St. Moritz is the playground of the rich and famous and approval of coach drop off/pick up for groups / luggage Total 210
Zermatt is home to the world's most photographed mountain, Coaches can only enter the forecourt of St. Moritz station with 1 st Class (Ap) 1 st Class (Api) Panorama bar WrP 2 nd Class (Bp) 2 nd Class (Bp) 2 nd Class (Bp)
the Matterhorn.The journey on board the slowest express train special permission. This entitles a coach to stand outside the
in the world takes you over 291 bridges and through 91 tun-
nels. There is no better way of traveling this route.
station for max. 15 minutes and can be obtained from the
ticket counter at St. Moritz station or ordered in advance by
CLASS SYSTEM
e-mail: stmoritz@rhb.ch. 1st Class panoramic cars 30 15 16 25 26 35 36 45 46 55 56
With ease it climbs the highest point along the route, the Ober- For information: Tel.: +41 (0)81 288 56 40 or e-mail: (central aisle carriage)
13 14 23 24 33 34 43 44 53 54
alppass at its 2033 meter above sea level, winds past stmoritz@rhb.ch. For more information go to: • 5 × four-seater and 5 × two-seater, ac
idyllic mountain villages, steep rock faces and creates an www.engadinbus.ch/situationsplan • All seats are equipped with tables 11 12 21 22 31 32 41 42 51 52
amazing view into deep gorges, outlying valleys, glaciers and • Carriage numbers 22, 32, 42
the Rhine Gorges, Switzerland’s so called Grand Canyon. Zermatt station
1st Class panoramic cars 36
Thanks to the large panoramic windows, you enjoy unimpeded For details of arrival and departure by bus or train, please 15 16 25 26 35 36 45 46 55 56 65 66
(central aisle carriage)
views of the Swiss Alps – especially the UNESCO World Heritage refer to the Sales Manual of the Matterhorn Gotthard Bahn: 13 14 23 24 33 34 43 44 53 54 63 64
• 6 × four-seater and 6 × two-seater, ac
Swiss Alps Jungfrau-Aletsch and the UNESCO World Heritage www.matterhorngotthardbahn.ch/de/touroperator
• All seats are equipped with tables 11 12 21 22 31 32 41 42 51 52 61 62
Albula/Bernina. • Carriage numbers 23, 31, 41
This feast for the eyes is followed by a feast for the palate: 2nd Class panoramic cars 48 15 16 25 26 35 36 45 46 55 56 65 66
(central aisle carriage) 17 14 27 24 37 34 47 44 57 54 67 64
starter, main course and dessert are freshly prepared
• 12 × four-seater, ac
in the on-board kitchen and served directly at your seat. 13 18 23 28 33 38 43 48 53 58 63 68
• All seats are equipped with tables 11 12 21 22 31 32 41 42 51 52 61 62
Culinary delight awaites you.
• Carriage numbers 25, 26, 34, 35, 36, 44, 45
12 13
EXCELLENCE CLASS
NEW PREMIUM COACH CLASS The Excellence Class is the new Premium coach class on the Glacier Express. The most pleasant and impressive way to
travel between Zermatt and St. Moritz.
Service and features • Guaranteed window seat thanks to • Tea time in the afternoon, incl. canapés
• Personal concierge for the 20 guests comfortable, adjustable lounge seating • Soft drinks / mineral water / coffee
• Welcome desk & check-in in front of the • Exclusive Glacier Bar for a relaxed
Excellence Class carriage atmosphere Additional services (subject to a charge)
• Luggage transport (from/to platform) • Cocktails
• A tablet for infotainment (a tablet and Food and beverages included • Wine cabinet with top-class wines
headphones are available to all passen- • Excellence Class mini aperitif platter • Top-class range of spirits
gers during the journey, allowing them incl. welcome drink
direct access to the new web-based • Seasonal, regional & exquisite several
infotainment system) course lunch menu, incl. corresponding
wine
20
EXCELLENCE CLASS PANORAMIC CAR
(central aisle carriage)
• 10 x two-seater, ac
Reservation
Do you have any questions about the Bookings for individual travellers Reservation for Groups
TIMETABLE 15.12.19 –11.10.2020
Excellence Class or do you want to • under www.glacierexpress.ch Winter 2019/2020 and
WINTER (902/923) | SUMMER (902/903)
reserve your seat? • via info@glacierexpress.ch Summer 2020 via:
Train Departure Arrival Seat reservation
We would be happy to advise you: • at all Swiss Railway stations Railservice
902 Zermatt 8:52 St. Moritz 16:38 CHF 420.00
Phone +41 81 288 65 25 • at all possible rail stations aboard Bahnhofstrasse 25
923/903 St. Moritz 9:15 Zermatt 17:10 CHF 420.00
info@glacierexpress.ch • at travel agencies with train ticket sale CH-7001 Chur
Seat reservations aboard the Excellence Class are mandatory for each guest. Also children 0-16 years. Phone +41 81 288 65 25
Fares: The surcharge should always be added to the corresponding first class ticket price. Price subject to change.
info@glacierexpress.ch
14 15
CATERING SERVICE
Service and culinary art aboard the Glacier Express Special menus
The journey from St. Moritz to Zermatt (or vice versa) takes a Please send any inquiries about special menus 10 days
whole day. The journey on the Glacier Express will also be a in advance to gruppen@panoramic-gourmet.ch
culinary highlight! Catering for your guests should be booked
in advance. Lunch or dinner (on the afternoon trains) will be Panoramic Gourmet AG
served directly at passengers’ seats. There is a wide variety Gürtelstrasse 20
of delicious meals available, which are freshly prepared in the Postfach 516
galley. The on-board kitchen believes in the importance of CH-7002 Chur
authentic Swiss fare and produce. Whenever possible, from Tel. +41 (0)81 300 15 15
the regions through which the Glacier Express travels. sales@panoramic-gourmet.ch
oder unter www.glacierexpress.ch
Individual reservations
We would recommend that even individual passengers make PACKAGES FOR GROUPS OF 10 OR MORE PEOPLE
a lunch reservation both for organisational reasons and Lunch Package Content Price
to ensure availability. Individual passengers can reserve Lunch Package A Daily plate incl. 1 coffee or tea CHF 34.00
by phone +41 (0)81 300 15 15, fax +41 (0)81 300 15 16 Lunch Package B Daily plate incl. 50cl mineral water CHF 36.00
or e-mail sales@panoramic-gourmet.ch (sparkling / non-sparkling)
Lunch Package C Daily plate incl. 50cl mineral water CHF 40.00
(sparkling / non-sparkling), 1 coffee or tea
Group reservation
For groups (at the latest 10 days prior departure) a reservation Lunch Package D 3 course menu incl. 1 coffee or tea CHF 46.00
is obligatory via gruppen@panoramic-gourmet.ch) Lunch Package E 3 course menu incl. 50cl mineral water CHF 49.00
(sparkling / non-sparkling)
Please read the terms and conditions of Panoramic Gourmet AG
Lunch Package F 3 course menu incl. 50cl mineral water CHF 53.00
(sparkling / non-sparkling), 1 coffee or tea
Lunch Package 3 course menu incl. 20cl red wine CHF 61.00
De Luxe Veltliner, 50cl mineral water (sparkling /
BREAKFAST PACKAGES SERVICE TIMES SERVICE TIMES
non-sparkling), 1 coffee or tea
(AVAILABLE ON TRAIN 900 / 901 UP UNTIL 10 AM) ZERMATT – ST. MORITZ ST. MORITZ – ZERMATT
Content Preis Approx. Service times (lunch/dinner)
DAILY MENU OPTIONS FOR GROUPS AND FIT LUNCHBOXES ON REQUEST
Schwiizer Zmorge (Swiss morning) CHF 17.00 1st Class 2nd Class 1st Class 2nd Class
Offer Content Price Content Price
Bread basket, 2 pieces of butter, 1 portion of jam, 900 11.15 11.45 901 11.15 11.45
Daily plate Main dish of the menu CHF 32.00 Roast pork Lunch CHF 21.00 1 portion of honey, 1 hot drink of your choice
902 11.45 12.15 903 11.45 12.15
2-course Main course menu and salad or soupe* CHF 38.00 Turkey breast Lunch CHF 21.00 Fischer’s Fritz Zmorge (Fisherman’s morning) CHF 28.00
904 12.15 12.45 905 12.30 12.50
menu or main course menu and dessert Bread basket, 2 pieces of butter, 1 portion of jam,
Pork rib Lunch CHF 25.00 1 portion of honey, 1 hot drink of your choice, 906* 19.00 19.30 907 17.30 18.00
3-course Soupe or salad*, Daily plate incl. meat dish, CHF 45.00 trout with cream cheese with horseradish, Prosecco 20 cl*
menu vegetables, sides, dessert * only for groups and only by prior reservation.
Roast veal Lunch CHF 25.00
or small cheese platter Glacier Brunch CHF 38.00
Glacier Express Lunchbox CHF 28.00 Bread basket, 2 pieces of butter, 1 portion of jam, 1 portion of honey,
4-course 4-course menu incl. dessert and CHF 50.00 1 hot drink of your choice, scrambled eggs (2 eggs), natural yoghurt
menu complementary cheese «Bündner» Lunchbox CHF 31.00 with muesli, plate of ham and cheese, Prosecco 20 cl*
*Soupe / Salad, offer varies depending on the season *oder ein Glas Orangensaft
16 17
PROMOTIONAL SOUVENIRS & LUGGAGE TRANSPORT
MATERIAL
We are happy to provide you with free During the journey Souvenir sales
promotional materials for marketing purposes. Please leave luggage in the luggage area at the wardrobe The boardshop offers a wide range of exclusive Glacier
Express souvenirs – such as the famous slanted glasses.
Note
Glacier Express Image Flyer Whenever possible, we recommend that you transport your Find our full range of souvenirs on:
4 languages Europe: DE | EN | FR | IT luggage from hotel to hotel with your coach. Unless otherwise www.glacierexpress-shop.ch
6 languages Asia: JP | CN (traditional & simplified) | KR | TH | EN agreed with the hotel, each guest is responsible for loading
and unloading his or her own luggage.
DVD (PAL / NTSC)
Route Zermatt – St. Moritz, approx. 100 minutes Luggage station to door
You hand in your luggage at a station offering luggage shipping
Certificates services in Switzerland, and we deliver it to your destination
If your guests travel the whole way from St. Moritz / Davos – address in Switzerland two days later. You can choose one of
Zermatt or vice versa, you may award them a certificate. three time windows for delivery.
Certificates can be given to your guests at a suitable opportu-
nity, e.g. on the final evening. Please order the required number Luggage door to station
Photo © Glacier Express – Stefan Schlumpf
Urkunde | In Erinnerung an die schönste Panoramareise im
Herzen der Schweizer Alpen: von Zermatt,dem Matterhorn über Germany
291 Brücken und durch 91 Tunnels durch entlegene Täler, vorbei Munich
of certificates no later than 10 working days before the journey.
Paris
an schroffen Felswänden, idyllischen Bergdörfern, über den
We collect your luggage from your address in Switzerland
Schaffhausen
Landwasserviadukt, durch die Rheinschlucht, den Grand Canyon
der Schweiz, über den höchsten Punkt am Oberalppass auf 2033 m, Basel
nach St. Moritz in die faszinierende Oberengadiner Seenregion. Zurich
France Liechtenstein
Switzerland
They will be sent to you by mail. Simply enter the names from Certificate | A memento of the most beautiful panoramic
journey through the Swiss Alps: from Zermatt and the Matterhorn
over 291 bridges and through 91 tunnels, through remote valleys, n Schlump
f Berne
Lucerne
Austria and you can collect it from a station offering luggage shipping
ess – Stefa Chur
past sheer rock faces, idyllic mountain villages, over the Land- Glacier Expr Disentis
Photo ©
your list of guests. services two days later. You can choose one of three time
Andermatt Davos
Thusis
wasser Viaduct and through the Rhine Gorge, the Grand Canyon
Lausanne Interlaken Filisur
of Switzerland, over the highest point at the Oberalp Pass,
Fiesch
2033 metres above sea level, to St. Moritz and into the Brig
St. Moritz
fascinating Upper Engadine lake district. Germa ny Munich
windows for collection. Please note that the order must be
St. Niklaus
出発地は Geneva
行記念: Certificat | En souvenir du plusParis Schaffhausen
beau voyage panoramique Tirano
ノラマ旅 を通り、
らしいパ
(Bernina Express)
の トンネル
Lugano
走る素晴 橋と 91本 ラン ト
au cœur des Alpes suisses: depuis Zermatt et le Cervin, en Zermatt
スの中を り抜け、
| スイスアルプ ルマット。291本のな山村の傍らを通 ライン峡谷を 通
証明書ホルンを望む ein Gornergrat
Liechtenst
ツェ や牧歌的franchissant 291 ponts, 91 tunnels et des vallées reculées, le
言われる ふれ Italy
しい岩壁 ニオンと 、魅力あ Basel
マッター 縫い、険 ンドキャ を越えて
Zurich
た山間を スのグラ アルプ峠 。long de parois rocheuses abruptes et de villages de montagne
Two different copies:
人里離れ り、スイ オーバー 列車の旅 Austria
placed by no later than 8 p.m. two days before collection.
ー橋を渡 最高地点 ツまでの idylliques, en passant par le viaduc de Landwasser, les gorges
ンモリッ and
Milano
ヴァッサ ートルの
過し、標
高2,033メ
ディンの
湖水地方
にあるサ
du Rhin, le «GrandFra Canyon» Switzerl
nce de la Suisse, et le sommet Lucerne du col
ーエンガ 之旅：
るオーバ 醉美全景 僻的 de峡l’Oberalp à 2033 m d’altitude pour finalement arriver à Saint- Chur
地带 所经历的 91条隧道，通过偏 大峡谷 Davos
心脏 穿过 瑞士 Moritz, dans la région fascinante des Bernelacs de la Haute-Engadine.
尔卑斯山 1座桥梁， 穿过莱茵峡谷以及 t. Moritz)
Disentis Datum | Date:
在瑞士阿 ，跨过29
证书 | 纪念 桥， 茨(S Thusis
horn出发 往圣莫里
• Europe: DE | EN | FR | IT
朗德瓦萨 Andermatt
t和Matter 村，跨过 ass)，前
Filisur
从Zermat
悬崖峭壁
、田园山 (Oberalpp Certificato | In ricordo del bellissimo viaggio panoramico nel
拉普山道
谷，经过 点 - 欧伯 。 cuore delle Alpi svizzere: Da Zermatt e dal Cervino, il percorso ha St. Moritz
米高的顶 n湖泊地区 Interlaken
登上2033 erengadi Fiesch
幻般的Ob ：
全景之旅 過偏superato 291 ponti e Lausan
91 gallerie, snodandosi tra valli remote,
ne
，来到梦 僻的峽
歷的醉美 Brig
心臟 地帶所經 穿過91條隧道，通 瑞士 erte 大峽 谷
pareti rocciose e graziosi villaggi di montagna, attraversando Tirano
爾卑斯山 1座橋樑， 穿過萊茵峽谷以及 t. Moritz) (Bernina
Express)
• Asia: JP | CN (traditional & simplified) | KR | TH | EN
在瑞士阿
You will find detailed information at www.sbb.ch/gepaeck
，跨過29
證書 | 紀念 t和Matter
horn出發
村，跨過
朗德瓦薩
橋，
ass)，前
往聖莫里
茨(Sil viadotto Landwasser e la Gola del Reno, il Grand Canyon della
St. Niklaus Lugano
從Zermat 、田園山 (Oberalpp Svizzera, e toccando il suo punto più alto sul Passo dell’Oberalp, Annemarie Meyer
懸崖峭壁 拉普山道 y
谷，經過
米高的頂
點 - 歐伯
n湖泊地區
。 a 2033 m s.l.m., per raggiungere infine
Geneva
St.Moritz
t nella splendida CEOItal
登上2033 erengadi
Zermat
ัน Gornergrat
幻般的Ob าโนรามาอ dei laghi dell’Alta Engadina.
，來到夢 ศนียภาพพ regione Mat-
ดินทางชมทั att และยอดเขา
่ ร ะลึ ก สํ า หรับการเ จาก Zerm ชั น หมู ่ บ ้าน
Milano
| เพื่อเป็นที ู ง
ประกาศ นียบัตรเทือกเขาแอลป์แห่งสวิมงค์ ตเซอร์แลนด์ เขา ผ่านเงื้อมผาส ห่งแม่น้ํา
ไปตลอดหุบ ่ า นตลอ ดหุบเหวแ ralp
อุ โ
ุดในใจกลาง น และลอด 91 wasser
และผ องเขา Obe
งดงามที่ส สะพา ดับ Land งสุดแห่งช่ าติดตรึงใจ
ข้าม 291 ามทางรถไฟยกระ ขึ้นสู่จุดสู นน่
terhorn นภูเขา ข้ เซอร์แลนด์ Oberengadin อั
นแห่งสวิต
สงบสันโดษบ ่า แกรนด์แคนยอ ิภาคทะเลสา
บแห่ง
ไรน์อันมีส
มญาว Moritz ในภูม :
ม. สู่ St. 을 기억하며
Order at:
ที่ระดับ 2033 라마 여행 기 Date:
다운 파노 고지의 골짜
가장 아름 터널을 통해란트바써 비아둑트
스의 심장에서 , 91개의 한 고
스 알프 의 다리 아찔 오버알프
증서 | 스위 에서 291개
와 마터호른 과 평화로운 시골 라인슐루흐트 계곡 호수 지역의 생모
마을을 지나 을 거쳐,
체르마트 절벽 는 엥가딘
를 거쳐
깎아지른 언이라 불리 자랑하는
그랜드 캐니 한 풍광을
Glacier Express AG
스의 에서 황홀
와 스위
2033m 높이
개 꼭대기
리츠까지 ic journey
l panoram
t beautifu erhorn over 291 Meyer
of the mos Matt er Annemarie
e | A memento att and the valleys, past she and
Certificat Swiss Alps: from Zerm
through
remote
wasser Viad
uct CEO
Binzstrasse 38
the 91 tunnels, ges, over the Land the
through through nd, over
bridges and mountai
n villa of Switzerla level, to St.
s, idyllic d Canyon ve sea
rock face the Gran metres abo
e Gorge,
the Rhin Pass, 2033 adine lake district.
through the Oberalp Eng
highest
point at ing Upper
fascinat
into the
CH-8045 Zürich
Mori tz and
info@glacierexpress.ch
18 19Glacier Express AG | Railservice | Bahnhofstrasse 25 | CH-7001 Chur | info@glacierexpress.ch | www.glacierexpress.ch
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