THE VETSYMPOSIUM FELINE MEDICINE IN THE 21ST CENTURY: SCIENCE MEETS BUSINESS - Royal Canin
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T H E V E TS Y M P O S I U M March 21st and 22nd 2017 • Montpellier Corum, France FELINE MEDICINE IN THE 21ST CENTURY: SCIENCE MEETS BUSINESS
WELCOME!
CAMPUS
VISIT
The veterinarian profession is in the throes of profound changes. In addition
to the scientific knowledge that forms its basis, it also requires knowledge
in marketing, finance, communication and human resources – this is what
we call practice management in Royal Canin.
We are therefore organising a symposium to allow colleagues from across
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the world to compare their experiences, both scientific and managerial, and
to share their successes. PROGRAMME
The meeting will take place in Montpellier, in March 2017, and more than
570 delegates from 68 countries are expected to attend.
Finally, we very much hope that you will enjoy the social aspects of this
two-day meeting, and that we may share our knowledge and experience for
the benefits of cats.
SPEAKERS
The organizing team.
VISIT OUR CAMPUS!
Visit the factory and discover how we ensure quality and food safety thanks to the unique
tools and procedures used in our in-house tests. In the Laboratory, you will discover several
examples where nutritional precision is used to develop diets that ensure a maximal health
benefits for dogs and cats.
Royal Canin Research & Development is housed on our “Campus”.
In our kennel & cattery, you can meet our 180 dogs of 40 breeds and 180 cats Important notices:
of 20 breeds and discover why Royal Canin’s diets are so palatable.
For the factory visit, you must wear flat shoes
(open toed shoes and heels are not allowed), and
trousers (skirts and dresses are not allowed).
All jewellery (watches, rings, necklaces,
earrings, and visible piercings) must be removed
before entering the factory.
CAMPUS 21 22
VISIT PROGRAMME SPEAKERS
Thank you for your understanding.
PROGRAMME
Tuesday 21st Wednesday 22nd
PLENARY SESSION
14:00-16:00 Welcome drink at the Corum (Montpellier Congress Center)
Registration for the workshops - visit of the show room
16:00-16:10 Opening of the Vet Symposium
16:10-16:55 Sarah Heath:
The cat ethogram and its consequences in daily practice Scientific topics
PASTEUR AUDITORIUM
16:55-17:25 Margie Scherk:
Handling cats in a respectful manner
17:25-17:50 Short break
17:50-18:10 Antje Blattner: Practice Management topics
Hook cat and owner with an exceptional customer experience! PASTEUR AUDITORIUM
18:10-18:30 Vincent Biourge: Scientific topics
Cat nutrition PASTEUR AUDITORIUM
18:30-18:50 Each speaker will introduce themselves
From 8:00 pm Dinner (please check information at your hotel)
Conferences in English
Simultaneous translation into
Spanish and French
in the Pasteur auditorium.
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PROGRAMME
CAMPUS SPEAKERS
VISIT
PROGRAMME Wednesday 22nd
PLENARY SESSION WORKSHOP
Scientific topics Practice Management topics Scientific topics Practice Management topics
PASTEUR AUDITORIUM EINSTEIN AUDITORIUM SULLY 1 SULLY 2 SULLY 3 SHOWROOM
8:30-9:15 Rebecca Geddes: Philippe Baralon, Pere Mercader Sarah Heath: Alex German & Antje Blattner:
What’s the latest in feline Chronic & Susie Samuel: Assessing the Environmental Nathalie Jane Building up your cat
Kidney Disease? 'cat friendliness' of your practice enrichment at home Dowgray: business with (the
and in practice Senior wellness plans right) people, facilities,
9:15-10:00 Yann Queau: Susie Samuel: or how to prevent services & marketing!
Feeding cats with kidney disease : How the cat owner finds and chooses multiple chronic Warning : U shape
evidence, challenges & controversies a vet on the internet diseases
10:00-10:45 Break
Alex German: Antje Blattner: Pere Mercader: Margie Scherk and Philippe Baralon:
10:45-11:30 The Hard Squeeze: an Evidence-Based Offer more, give more & earn more. Developing wellness Vincent Biourge: Developing wellness
approach to Feline Constipation How to bond clients with quality and value. plans for cats, how to How to grow cat visits plans for cats, how to
start? (part I) in your clinic start? (part I)
11:30-12:15 Fabia Scarampella: Cat vs Dog: the two main Susie Samuel: How to build a good online (basic level)
differences that make them dissimilar in dermatology reputation among cat owners Guided
Showroom
12:15-13:45 Lunch (buffet) visits
(45 min.
Margie Scherk: Philippe Baralon: Pere Mercader: Fabia Scarampella: Susie Samuel:
13:45-14:30 sessions)
The challenge of a How Preventive Medicine can boost Learning to sell feline Interactive discussion The feline customer
multi-cat household your Feline Business wellness plans (part II) of clinical cases in digital journey
feline dermatology (interactive Q/A
Sarah Heath: Antje Blattner: session)
14:30-15:15 Solving house-soiling Is your customer is being difficult?
behaviour in cats 5 Steps to make it easy!
15:15-16:00 Break
Fabia Scarampella: Symmetrical and multifocal Pere Mercader: Vet clinic business Margie Scherk & Rebecca Geddes & Philippe Baralon:
16:00-16:45 Vincent Biourge:
alopecia: what you need to know for a models (how to compete in the market) Yann Queau: Clinical Learning to sell feline
successful diagnostic approach How to grow cat visits Cases in Chronic wellness plans (part II)
in your clinic (advanced Kidney Disease
Alex German: Chronic Diarrhoea in Older Cats: Round table discussion: What can we learn level) (including Tube
16:45-17:30 from cat-only practices? with Susie
Do we Really Know What We’re Doing? Feeding)
Samuel, Antje Blattner and Pere Mercader
17:30-17:45 Closure of the Vet Symposium
19:30-00:00 Gala dinner in the Corum
Conferences in English
Simultaneous translation into Spanish and French in both auditoriums Registration required for workshops
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PROGRAMME
CAMPUS SPEAKERS
VISIT
SPEAKERS
SPEAKERS
FOR THE SCIENTIFIC STREAM
SPEAKERS FOR THE PRACTICE
MANAGEMENT STREAM
VINCENT BIOURGE NATHALIE DOWGRAY REBECCA GEDDES
PHILIPPE BARALON ANTJE BLAETTNER
ALEX GERMAN SARAH HEATH YANN QUEAU
PERE MERCADER SUSIE SAMUEL
FABIA SCARAMPELLA MARGIE SCHERK
SPEAKERS 21 22
CAMPUS PROGRAMME
VISIT
SPEAKERS
SPEAKER
FOR THE SCIENTIFIC TOPICS
VINCENT BIOURGE
DVM, PhD, Dip ACVN&ECVCN
Dr. Biourge graduated from the Faculty of Veterinary Medicine of Liège University (Belgium) in 1985. He stayed on as an
assistant in the nutrition department for 2 more years before moving to the Veterinary Hospital of the University of
Pennsylvania (Philadelphia, USA) and later to the Teaching Hospital of the University of California (Davis, USA) as a
PhD/resident in Clinical nutrition. In 1993, he obtained his PhD in Nutrition from the University of California and became a
Diplomate of the American College of Veterinary Nutrition. In 1994, he joined the Royal Canin Research Center in Aimargues
(France) as nutritionist and head of scientific communication. From 1999 to 2007, he was in charge of managing Royal Canin’s
nutritional research programs. In January 2008, he was appointed Health & Nutrition Scientific Director. Vincent’s special
interests include feline and canine nutrition, growth, obesity and lower urinary tract diseases.
The more I learn the more I realise the extent of my ignorance.
“Graveyards are fill of people who thought they were irreplaceable” Charles de Gaulle
SPEAKERS 21 22
CAMPUS PROGRAMME
VISIT
SPEAKERS
SPEAKER
FOR THE SCIENTIFIC TOPICS
NATHALIE DOWGRAY
Nathalie Dowgray graduated from Massey University, New Zealand, in 2002. Following a few years in mixed practice she moved
to the UK and started working predominantly in Companion Animal Practice. Feline Medicine has always been a strong interest
for Nathalie who went to work in the Feline only shelter practice for Cat Protection in 2010. During this time, she sat the
Membership exams for the Australian and New Zealand College of Veterinary Scientists in Feline Medicine and subsequently
become a member of the ISFM academy and a RCVS advanced Practitioner in Feline Medicine. Nathalie moved to the Royal
Veterinary College in 2014 and was involved in the development of the Shelter Medicine Rotation for final year vet students.
Population medicine has also always been a strong interest for Nathalie and she is now at Liverpool University doing a PhD in
the health and welfare of ageing Cats and establishing a senior cat clinic for data collection on physical, metabolic and
behaviour changes associated with ageing. During the last 10 years Nathalie has provided a retirement home for successive
geriatric rescue cats; her current cat Max has been with her for 3 years and is now 17 years old but still going strong.
SPEAKERS 21 22
CAMPUS PROGRAMME
VISIT
SPEAKERS
SPEAKER
FOR THE SCIENTIFIC TOPICS
REBECCA GEDDES
MA VetMB GPCert(FelP) PhD MRCVS
Rebecca Geddes graduated in 2007 from the Cambridge University, UK. She worked for 3 years in small animal first
opinion practice, during which time she developed a passion for feline medicine, in particular geriatric feline medicine and
she completed an ESVPS certificate in feline practice. In 2010, she moved to the Royal Veterinary College, London, where
she completed a PhD exploring calcium-phosphate homeostasis in feline chronic kidney disease, and subsequently a
small animal rotating internship. Rebecca is currently a Resident in small animal internal medicine at the Royal Veterinary
College, and is due to complete the programme in 2018. Outside of work, she loves spending time with her two black cats
and enjoys meals out with her husband Mike.
SPEAKERS 21 22
CAMPUS PROGRAMME
VISIT
SPEAKERS
SPEAKER
FOR THE SCIENTIFIC TOPICS
ALEX GERMAN
BVSc (Hons), PhD, CertSAM, DipECVIM-CA, MRCVS
Alex German holds the position of Royal Canin Reader in Small Animal Medicine at the University of Liverpool.
He is a 1994 graduate of Bristol University and, after spending two years in mixed practice, returned to Bristol to
undertake a PhD in mucosal immunology, and then a residency in small animal internal medicine. He is a Diplo-
mate of the European College of Veterinary Internal Medicine and also a Royal College of Veterinary Surgeons
Recognised Specialist in Internal Medicine. His clinical and research interests include comparative obesity bio-
logy, ageing, preventing chronic disease, gastroenterology, and evidence-based veterinary medicine.
SPEAKERS 21 22
CAMPUS PROGRAMME
VISITSPEAKERS
SPEAKER
FOR THE SCIENTIFIC TOPICS
SARAH HEATH
BVSc, DECAWBM(BM), CCAB, MRCVS Behavioural Productions, United Kingdom
Sarah qualified from Bristol University and spent four years in mixed general practice before setting up a behavioural medicine referral
practice in 1992. She is an External Lecturer in small animal behavioural medicine at Liverpool University and a Certified Clinical
Animal Behaviourist under the ASAB accreditation scheme. In 2002, Sarah became a Founding Diplomate of the European College of
Animal Welfare and Behavioural Medicine (formerly the ECVBM-CA) and served as President from 2002 to 2008. She is currently
Treasurer of the College. Sarah has a special interest in the interplay between behaviour and physical illness in dogs and cats and
particularly in the role of pain. Her specific feline interests include the interplay between feline stress and disease, the importance of
appropriate early rearing of kittens, and the role of behavioural factors in feline obesity, lower urinary tract disease, cognitive
dysfunction, and infectious disease. She lectures extensively at home and abroad on behavioural topics and is an author and co-editor
of the recently published Feline Behavioral Health and Welfare book published by Elsevier.
SPEAKERS 21 22
CAMPUS PROGRAMME
VISITSPEAKERS
SPEAKER
FOR THE SCIENTIFIC TOPICS
YANN QUÉAU
DVM, Dip. ACVN
Yann Quéau graduated from the National Veterinary School of Toulouse (France) in 2007
after completing a veterinary thesis on the effect of aging on glomerular filtration rate in
dogs. Following graduation, he completed an internship in Renal Medicine and
Hemodialysis, and a residency in Small Animal Clinical Nutrition at the University of
California, Davis. He became a Diplomate of the American College of Veterinary Nutrition
in 2011, and now works at the Royal Canin Research Centre in France.
SPEAKERS 21 22
CAMPUS PROGRAMME
VISITSPEAKERS
SPEAKER
FOR THE SCIENTIFIC TOPICS
FABIA SCARAMPELLA
Fabia Scarampella graduated in 1982 from the University of Veterinary Medicine in Milan, Italy and has been a
diplomate of the European College of Veterinary Dermatology (ECVD) since 2000. In 2007, she obtained her
Master’s degree on Evidence Based Medicine.
She is the author of several articles in Italian and international journals and co-author of book chapters on small
animal skin diseases.
Dr. Scarampella is a former president of the Italian Society of Veterinary Dermatology (SIDEV) and works in
referral practice at the StudioDermatologicoVeterinario, in Milan, Italy.
Her main interests are comparative dermatology and diagnostic methods. The application of dermoscopy in
Veterinary Dermatology is currently her main topic.
SPEAKERS 21 22
CAMPUS PROGRAMME
VISITSPEAKERS
SPEAKER
FOR THE SCIENTIFIC TOPICS
MARGIE SCHERK
DVM Dip ABVP (feline practice)
Margie is a 1982 graduate of the Ontario Veterinary College and has maintained Feline species
certification by the ABVP since 1995. She is fascinated by integrative aspects of physiology,
anatomy, behaviour, nutrition and well-being in cats, has published studies and guidelines and
written numerous book chapters on topics concerning gastroenterology, nutrition, analgesia,
vaccination, hyperthyroidism and feline environmental wellness. She co-edits the Journal of Feline
Medicine and Surgery, and has served on many organisations including as President of AAFP.
SPEAKERS 21 22
CAMPUS PROGRAMME
VISITSPEAKERS
SPEAKER FOR THE
PRACTICE MANAGEMENT TOPICS
PHILIPPE BARALON
DVM, MBA
A graduate of Veterinary Medicine and Business Administration, Philippe founded
his own consulting group 'Phylum' in 1990. Since then, he is has been a consultant in
vet practice management, specialising in strategy, marketing and finance.
SPEAKERS 21 22
CAMPUS PROGRAMME
VISITSPEAKERS
SPEAKER FOR THE
PRACTICE MANAGEMENT TOPICS
ANTJE BLAETTNER
DVM
Having graduated in Veterinary Medicine in 1988, Antje has more than 25 years
of experience as a small animal practitioner. As the founder of Vetkom, a
company dedicated to educating vets and nurses on practice management,
she has given lectures, seminars and workshops in over 16 countries
worldwide. Additionally, Antje is the editor of a German vet nurse journal.
SPEAKERS 21 22
CAMPUS PROGRAMME
VISITSPEAKERS
SPEAKER FOR THE
PRACTICE MANAGEMENT TOPICS
PERE MERCADER
DVM, MBA
Practice management consultant, author and researcher, Pere has lectured
in more than 25 countries. His company (Veterinary Management Studies,
VMS) analyses economic data from more than 600 Spanish clinics and he is a
founding member of the board of the Spanish veterinary practice
management association (AGESVET).
SPEAKERS 21 22
CAMPUS PROGRAMME
VISITSPEAKERS
SPEAKER FOR THE
PRACTICE MANAGEMENT TOPICS
SUSIE SAMUEL
MA VetMB MRCVS
Founder of VetHelpDirect.com. Susie graduated as a vet from Cambridge in 2001
and is now MD at VetHelpDirect.com, providing veterinary specialist digital
marketing solutions to the veterinary profession and pharmaceutical industry.
SPEAKERS 21 22
CAMPUS PROGRAMME
VISITT H E V E TS Y M P O S I U M
March 21st and 22nd 2017 • Montpellier Corum, France
FELINE MEDICINE IN THE 21ST CENTURY:
SCIENCE MEETS BUSINESS
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