Orlando, Florida September 25-27, 2018 - Brought to you by - CBExchange
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September 25-27, 2018
Orlando, Florida
Brought to you by
1
CBExchange 2018
Program Agenda
TUESDAY, SEPTEMBER 25
5:00 PM – 8:00 PM Registration Open
Asbury Rotunda
6:30 PM – 9:30 PM OPENING RECEPTION: Surf’s Up! Beach Bash
Shipwreck Beach
Join the Big Cheese himself as we kick-off CBExchange 2018. Hang loose for
as much time as you are able at this come and go reception.
The platform for CBE
The platform for CBE
20motivislearning.com/cbe
motivislearning.com/cbe @motivislearning
@motivislearnin
WEDNESDAY, SEPTEMBER 26
6:30 AM – 2:00 PM Registration Open
Asbury Rotunda
7:00 AM – 8:00 AM Breakfast Buffet
Newport Ballroom
Early Bird Session: CBE and The U.S. Department of
Education’s Negotiated Rulemaking Effort
Grand Harbor Salon IV
Amy Laitinen, Director of Higher Education, New America
Deb Bushway, C-BEN Consultant
Julie Peller, Executive Director, Higher Learning Advocates
Grab your breakfast and join us as we jump start the day with Neg Reg!
The U.S. Department of Education recently published a notice in
the Federal Register announcing its intent to establish a negotiated
rulemaking committee to prepare proposed changes to the regulations
for programs authorized by Title IV of the Higher Education Act of 1965,
as amended. Learn how the proposed topics may be relevant to you and
your work, including:
• The definition of ‘‘regular and substantive interaction,’’ as that term
is used in the definitions of ‘‘correspondence course’’ and ‘‘distance
education’’ in 34 CFR 600.2, 600.7, and 668.10;
• The definition of the term ‘‘credit hour’’ as it is used in 34 CFR 600.2,
602.24, 603.24, and 668.8; and
• Direct assessment programs and competency-based education
in general, focusing on the ability of institutions to develop, and
students to progress through innovative programs responsive to
student, employer, and societal needs, including consideration of
regulations that are barriers to the implementation of such programs,
such as certain requirements for term-based academic calendars and
satisfactory academic progress.
8:00 AM – 8:15AM Welcome and CBExchange Overview
Grand Harbor Ballroom
Charla Long, C-BEN Executive Director
21
8:15 AM – 8:30AM SESSION 1: The CBE Story: Storytelling Collaboratory
Grand Harbor Ballroom
Cori Gordon, Coordinator for Personalized Learning and Lead Faculty for
Liberal Arts, Northern Arizona University
Sharing the CBE story is a critical way to help others better understand
the power of competency-based education. This session will provide an
introduction to digital storytelling and the CBEN Strategic Storytelling Toolkit.
The winners of the 2018 CBExchange Digital Storytelling contest will be
announced and their videos will be premiered throughout the conference.
8:30 AM – 9:00AM SESSION 2: C-BEN’s Quality Framework
for CBE Programs
Grand Harbor Ballroom
Eric Heiser, Dean, School of Applied Technology & Technical Specialties,
Salt Lake Community College
Laurie Dodge, Vice Chancellor of Institutional Assessment and Planning,
Vice Provost, Brandman University
C-BEN released its Quality Framework for CBE Programs in September 2017.
In this session, attendees will review the quality principles and standards
and understand how this work can provide guideposts and assurances
to policymakers and accreditors tasked with regulating this vibrant, and
still emerging, field of practice. Attendees will explore how the Quality
Framework can be used to inform the design, implementation, or scaling
high-quality programs.
9:00 AM – 9:45 AM SESSION 3: Growing Demand by Engaging External
Partners
Grand Harbor Ballroom
Gary Brahm, Chancellor, Brandman University
Brittany Stich, Co-Founder and Head of Student Experience, Guild Education
Haley Glover, Strategy Director, Lumina Foundation
Competency-Based Education institutions are well-positioned to meet employers
needs, providing flexible, high-quality learning that meets workers where they are.
This panel will delve into the value proposition for CBE institutions to partner more
intentionally with employers, and how employers are increasingly making talent their
first priority.
9:45 AM – 10:00 AM Break— Grand Harbor Foyer
2210:00 AM – 11:30 AM SESSION 4: Disney’s Approach to Quality Service:
Lessons for Higher Ed
Grand Harbor Ballroom
Mark Matheis, Senior Facilitator, Disney Institute
Excellent service does not simply come from a friendly transaction or helpful
technology—it is the result of truly understanding your customer’s expectations
and putting the right processes and service standards in place to exceed
them. When an organizational framework properly unites its people, place
and processes by putting the customer and employee together at its core,
exceptional service becomes possible across all customer touchpoints.
This creates greater intent to return and recommend, as well as a stronger
competitive edge. With more than 90 years of world-renowned customer
service, no one understands this better than Disney.
In this look at the Disney approach to quality service, you can:
• Examine how you could differentiate your service to become a
provider of choice.
• Explore quality service standards that can help you create a consistent
service experience.
• Learn about tools that can gauge the needs, wants, stereotypes and
emotions of your customers at an individual level.
• Understand the processes necessary to develop a culture that consistently
delivers exceptional service.
• Discover how you could recover effectively from a service failure and how
you could turn it into an opportunity to strengthen customer relationships.
These powerful learning experiences are not about becoming Disney, but
rather learning to think how we think, and adapting these principles to your own
organization.
Special thanks to this session’s sponsor,
11:30 AM – 12:00 PM SESSION 5: The Disneyfied Learner Experience:
Imagine the Possibilities
Grand Harbor Ballroom
Charla Long, C-BEN Executive Director
Attendees will consider how they can apply Disney quality service
standards to the higher education learning journey. If your policies,
procedures, and offerings reflected Disney’s approach, what student
outcomes could you expect?
Focused on planning or start-up phases of development. Focused on implementation or scale-up phases of development. 2312:00 PM – 5:00 PM Xhibitor Xchange Opens
Asbury Hall
Visit with each of the organizations exhibiting at CBExchange. This year’s
conference features a blend of institutions and corporate partners.
12:00 PM - 1:30 PM Lunch Buffet
Newport Ballroom
2:00 PM – 2:30 PM SESSION 6A: Utilizing Career Centers in CBE:
Translating CBE to Workforce Development
Grand Harbor Salon I
Patrick Madsen, Director of the University Career Center, The University
of North Carolina at Charlotte
Institutions re-invigorating education through the lens of CBE will find a
need to partner with entities that connect higher education with industry - the
career center. This session seeks to introduce ongoing processes/innovations
that help students translate competencies gained during the educational
experience with the expressed need by employers in all sectors, complete
with strategies to integrate the concept throughout an institution.
SESSION 6B: Designing and Scaling CBE Faculty Models
for a Collaborative and Engaged Learner Experience
Grand Harbor Salon II
Brooks Doherty, AVP of Academic Innovation, Rasmussen College
Adam Samuelson, CBE Faculty Lead, Rasmussen College
Designing a learner-driven CBE program doesn’t mean human
collaboration must vanish. We can give learners regular and substantive
opportunities to work in diverse groups, perspective-take, and solve
problems. It all starts with how your CBE faculty model is designed and
how quality is maintained. In this session, Rasmussen College shares
data, practices, and KPIs around developing and scaling a faculty
model conducive to an engaged learner experience - an element of the
C-BEN Quality Framework.
24 Focused on planning or start-up phases of development. Focused on implementation or scale-up phases of development.SESSION 6C: Flexible Option Business Degree:
Considerations for Specialized Business Accreditation
Grand Harbor Salon III
Suresh Chalasani, Academic Director, University of Wisconsin-
Parkside
Dirk Baldwin, Dean, College of Business, University of Wisconsin-
Parkside
David Schejbal, Vice President and Chief of Digital Learning,
Marquette University
UW-Parkside is in planning stages to obtain specialized Business
accreditation from AACSB for the Flexible Option (Competency-Based)
Business Administration (Flex BSBA) degree. In this session, the presenters
will discuss accreditation requirements in specific areas: business
curriculum; strategy alignment; assessment of student learning; faculty
qualifications and participation; resources. The presenters will discuss
institutional strategies to help comply with accreditation requirements and
how these strategies compare with those for the traditional programs.
SESSION 6D: The ROI of CBE: A Financial Analysis
Grand Harbor Salon IV
Carlos Rivers, Operations Research Analyst, Texas A&M University-
Commerce
Shonda Gibson, Associate Vice Chancellor for Academic Affairs,
Texas A&M University System
This session will showcase a profit and loss (P&L) statement analysis that
captures the revenues, costs and expenses incurred for the state of Texas
first public, regionally accredited (SACSCOC) CBE degree program at
Texas A&M University-Commerce. Presenters will cover a breakdown
of expenses, how to estimate a program’s breakeven point, and formula
funding considerations. The analysis assesses the program from inception
and reveals that the CBE program is self-sustaining within five years.
SESSION 6E: CBE From the Learner’s Perspective
Grand Harborbor Salon V
Chuck Komp, Managing Director of Strategic Initiatives, Nicolet College
Kate Ferrel, Executive Vice President of Academic and Student Affairs,
Nicolet College
Does competency-based education work for learners? Does CBE increase
access to post-secondary education? Do employers feel candidates from a
CBE program are better prepared? With flexible start dates, personalized
pacing, demonstration of mastery and competency-based transcripts CBE is
very different for learners and employers. In this session Nicolet College will
provide perspectives on the effectiveness of CBE from the eyes of the students
and employers during the inaugural year of the college’s CBE programming.
25SESSION 6F: Improving Faculty Feedback and Learner
Outcomes in Direct Assessment with a Faculty-Led
Community of Practice
Grand Harbor Salon VI
Genevieve Feliu, Dean, Department of Arts and Sciences and
Academic Success, Capella University
The role of the faculty member in CBE programs is critical – and still
emerging. Faculty with experience in traditional learning formats may need
to modify their approach to feedback and “grading” in a competency-
based model. This presentation will discuss a faculty community of practice
created at Capella University for the FlexPath direct assessment delivery
format in partnership with remote faculty that enhanced the quality of
assessment feedback and improved learner outcomes.
SESSION 6G: Fantastic Competencies and Where to
Find Them: Mapping the Academic Genome
Grand Harbor Salon VII
Myk Garn, Assistant Vice Chancellor, New Learning Models,
University System of Georgia
The Academic Genome brings Open Digital Competencies to
Digital Learning. It is a competency catalyst aggregating, storing and
enabling the sharing of, and research on, competencies from, between
and among faculty, professional academic associations and other
stakeholders.
SESSION 6H: Navigating Federal Student Aid:
Competency-Based Education and Direct Assessment
Model Implications
Grand Harbor Salon VIII
David Musser, Program Specialist, Policy Liaison and Implementation,
U.S. Department of Education
Jillian Klein, Vice President, Government Affairs & Public Policy,
Strategic Education, Inc.
Sharon Clough, Vice President of Financial Aid Compliance, Regent
Education, Inc.
John Hausaman, Substantive Change Director, WASC Senior
College and University Commission
Laurie Dodge, Vice Chancellor of Institutional Assessment and
Planning, Vice Provost, Brandman University
Hadassah Yang, Associate Vice Chancellor of Institutional Research
and Planning, Brandman University
This panel of competency-based education experts from federal
government, institutions, regional accreditors, and vendor solutions
will discuss how they have navigated federal regulations, including a
discussion of challenges, solutions, and best practices.
26 Focused on planning or start-up phases of development. Focused on implementation or scale-up phases of development.2:45 PM – 3:15 PM SESSION 7A: A Student-Centric Approach to
Higher Education
Grand Harbor Salon I
Sarah DeMark, VP of Program Development, Western Governors University
WGU’s defining principle is focus on the student—every WGU initiative
is evaluated and prioritized based on its impact on student success. The
efficacy of WGU’s learning model and student focus is demonstrated in
results—a graduation rate significantly higher than other institutions serving
adult learners; student, graduate, and employer satisfaction levels that
outpace the national average; dramatically lower student debt levels,
decreasing annually; and better employment outcomes for our graduates.
SESSION 7B: Interprofessional Education in a CBE
Framework: A Strategy for Implementation & An Overview
of Student Feedback
Grand Harbor Salon II
Jordan Utley, Associate Professor and Program Director, Master of Health
Science, University of St. Augustine for Health Sciences
Cindy Mathena, Dean, Post-professional Studies, University of St.
Augustine for Health Sciences
Interprofessional education (IPE) poses both institutional and curricular
challenge that shapes the method and type of learning-experiences
delivered. While the value of IPE has been well-established, its effectiveness
in a competency-based education (CBE) framework has yet to be
established. Utilizing a CBE framework to deliver IPE affords an opportunity
for many institutions to “get into the game” of accelerating learning in the
health professions, without changing to direct assessment and taking on
large-scale accreditation change.
SESSION 7C: CBE in the Trades: An Insider’s Perspective
Grand Harbor Salon III
Jeff Labs, Dean of Trade & Industry, Nicolet College
Warren Krause, Welding Instructor, Nicolet College
Tom Raykovich, Success Coach / Assessment Coordinator, Nicolet
College
Development of a competency-based education model serving the skilled-
trades poses challenges and opportunities. The transition from a traditional
place-based cohort teaching model to a learner-centered, individualized,
asynchronous CBE model can expand access and better serve the needs of
the modern learner. Speak with the practitioners leading Nicolet College’s
CBE welding program to understand how CBE in the skilled trades works for
learners and share the experiences they have encountered along the way.
27SESSION 7D: Faculty and Staff Perceived Barriers and
Fears of Online Competency-Based Education
Grand Harbor Salon IV
Rachael Afolabi Royes, Dean, Online & Digital Learning, Carlow
University
Scott Mehall, Senior Instructional Designer/Workforce Development
Coordinator, Carlow University
As online Competency-Based Education (CBE) continues to gain traction
in American higher education, this modality presents unique and complicated
issues. It is evident that faculty and staff do not fully understand the concept
of CBE. This presentation describes a research effort during the planning
and accreditation process of CBE at a liberal arts university. Using a survey
instrument, we explore faculty and administrators’ perceived barriers and fears
of competency-based education in higher education today.
SESSION 7E: Creating an Effective Orientation Experience
for the Online CBE Learner
Grand Harbor Salon V
Jan Ford, Director of Student Success, UW Flexible Option, University of
Wisconsin-Extension
Patrick Wirth, Director of Creative Media Services, University of
Wisconsin-Extension
In November 2017, need, vision, resources, and creativity aligned to begin
the journey of designing an effective and engaging orientation program
for UW Flexible Option CBE online learners. Bringing together a team of
internal experts, and with a student-centric mindset firmly focused on our
nontraditional audience, a program emerged resulting in improvements
to student readiness and onboarding success. Learn about our path to
Orientation launch and sneak some peeks at our UW Flex Orientation itself.
SESSION 7F: Show me the...Numbers! Is CBE Working?
Grand Harbor Salon VI
Eric Heiser, Dean, School of Applied Technology & Technical Specialties,
Salt Lake Community College
Franz Feierbach, Director of Operations, Salt Lake Community College
Angie Napper, Director of e-Learning, Salt Lake Community College
As a Round IV TAACCCT Grant Awardee, Salt Lake Community College
(SLCC) has transitioned 20 short-term, clock-hour programs into CBE. The
four-year project has now concluded and SLCC is happy to share the data
from the project. Come hear about how CBE has helped completion rates,
time-to-completion, and saved students money! Two externally validated
reports will be presented from the American Institutes of Research (AIR) and
SLCC’s Third-Party Grant Evaluators.
28 Focused on planning or start-up phases of development. Focused on implementation or scale-up phases of development.SESSION 7G: Next Steps: Supporting and Sustaining
Competency-Based Programs
Grand Harbor Salon VII
Christopher Sessums, Learning Strategies Consultant, D2L
Mike Moore, Senior Learning Strategist, D2L
Matt Dunleavy, Executive Director, Vinod Chachra Lab, Radford
University
James Fountain, Executive Director for Competency-Based Education,
Texas A&M Commerce
Alison Winzeler, NC TEACH Director, North Carolina State University
Lisa McIntyre-Hite, Dean for Competency-Based Education and
Executive Director of Product Innovation for Tempo Learning, Walden
University
Annie Myers, Associate Dean, Information Technology, Broward
College
While starting up a competency-based program takes concerted planning and
effort, what happens next may be of even greater importance. In this session,
institutional leaders will share and reflect on strategies, business and pedagogical
decisions, and lessons learned in supporting and sustaining their programs.
SESSION 7H: The Role of the Academic Coach in
Competency-Based Programs
Grand Harbor Salon VIII
Emma Miller, Assistant Dean for Bachelor Programs, South Texas
College
Nancy Gonzalez, Project Manager, South Texas College
Today’s labor market has become increasingly more dynamic and selective.
This trend causes institutions of higher learning to become more innovative in
providing students with the skills and credentials needed to be competitive.
Students who are coached and mentored, generally report higher overall
grade averages (Grossman, & Resch, 2000). It is our intention to provide an
overview of the functions and impact of the Academic Coach as a fully-
dedicated mentor in competency-based programs.
29SESSION 8: Model Showcase
3:15 PM – 4:15 PM
Refreshments Served
Asbury Rotunda
Using CBE to Achieve Mastery in Behavioral &
Intellectual Competencies
Kent Anderson, President, Northwest Baptist Seminary
Ruth McGillivray, Director, Competency-Based Education, Northwest
Baptist Seminary
It’s one thing for a program to develop knowledge, skills and abilities,
but quite another to include behavioral traits. Yet for some occupations,
competence in how you apply knowledge and skills is just as important
as having them in the first place. Leaders from Northwest Baptist
Seminary’s share how they use integrated competencies, in-context
delivery, and mentor teams to guide pastors to mastery of behaviors and
attitudes required for success on the job.
Use of Role Play to Introduce Conflict Management and
Resolution Methods for CBE Coaching Development
Alexander R. Hapka, Academic Program Coordinator, Competency-
Based MBA Degree Program, School of Management, College of
Management and Technology, Walden University
Barbara A. Bailey, Core Faculty, School of Management, College of
Management and Technology, Walden University
Internal surveys continuously show that the academic coach is largely
responsible for student satisfaction and motivation to continue through
competency assessments. As a result, Walden administration and key
faculty have embarked upon several initiatives to improve the student
experience in the CBE modality. One of those initiatives – the subject of
this presentation – involves the use of a virtual role play format to deliver
relevant principles of conflict resolution and management. Academic
coaches played the role of the dissatisfied student and interacted with a
senior faculty member well versed in conflict resolution and management
techniques to teach coaches how to be more effective in dealing with
difficult situations in an innovative way.
30Structured Flexibility: Personalization and Acceleration
in a Term-Based Model
Josh Herron, Dean of Online and Continuous Learning, Anderson
University
Eleisha Garland, Lecturer of Human Services, Flex Degree Coordinator,
Anderson University
Anderson University (SC) began re-designing one of its online degrees
using CBE principles two years ago, using almost a year to develop
implementation plans. Given that some students prefer a sense of structure
that exists in terms but also want personalization and acceleration, AU’s
Human Services faculty and instructional design team designed a model
with maximum flexibility, letting students choose their path to competency at
each course rather than developing both subscription and term models.
How Central New Mexico Community College Has Fit CBE
Into Its Traditional Academic Model
Donna Diller, Dean, Central New Mexico Community College
Kalynn Pirkl, Associate Dean, Central New Mexico Community College
At Central New Mexico Community College, we have adopted a course/
credit-based CBE model and implemented this model within our traditional
systems. This session will provide an overview of our experience with
developing CBE programs at a community college.
Addressing the Teacher Shortage: Preparing NC Educators
Using CBE
Alison Winzeler, Alternative Licensure Director, NC TEACH Director,
Pathway to Practice NC Coordinator, College of Education, North
Carolina State University
Micha Jeffries, Director, Master of Arts in Teaching, Teaching Assistant
Professor, College of Education, North Carolina State University
The Pathway to Practice NC is a joint North Carolina State/UNC Chapel
Hill teacher preparation program. We offer a fully online, competency-
based licensure program so Lateral Entry teachers can obtain full licensure.
After launching in October, 2017, we have had increased enrollments and
partnerships with the North Carolina school system. We will feature the
challenges and opportunities encountered during implementation and our
next steps toward program growth.
31An Innovative RN-to-BSN Completion Program
Lisa Mihlbauer, Clinical Associate Professor, Director of RN-to-BSN
Completion Programs,University of Wisconsin-Milwaukee College of
Nursing
Learn more about our online, competency-based, direct assessment RN-
to-BSN baccalaureate degree completion program at UW-Milwaukee.
The program is delivered as one mode of learning in collaboration with the
UW Flexible Option.
Embedding Competency-Based Learning: Bringing a
Tradition into the 21st Century
Nan Travers, Director Center for Leadership in Credentialing Learning,
SUNY Empire State College
SUNY Empire State College has been using individualized program design
and prior learning assessment opportunities since 1971. Both have used the
concepts of competency-based learning and assessment all along. Recent
efforts are re-framing an almost 50-year tradition and helping to think
about the college’s evolution.
Deploy: The Future of Seminary (CBTE)
Gabe Tribbett, Associate Director of Deploy, Grace Theological
Seminary
Deploy is a competency-based, equipping model of theological
education, administered in-context through collaborative coaching.
One Institution, Two CBE Models
Anna Van Wie, Learning Solutions Director, Learning Objects
Michelle Hagan-Short, Department Chair, Ivy Tech Community College
Paul Addison, Lead Faculty Developer, Competency-Based Education,
Software Development Program, Ivy Tech Community College
Ivy Tech Community College has developed two CBE programs that
follow very different CBE models. The first program is a collection of 9
Business Operations, Applications and Technology courses that allow
students the flexibility to move at their own pace while still in the traditional
semester term structure. The curriculum was backwards-designed, using
the Learning Objects platform to track the alignments between content,
assessments and competencies. The second CBE program at Ivy Tech is
Software Development. This program is self-paced and does not follow the
traditional term structure. The program consists of 53 competencies, where
each competency is presented as its own course. This program is launching
in October. This program is also delivered through the Learning Objects
platform. Both programs take advantage of the software’s ability to map
the competencies, assessments, and content alignment to track mastery
and progress. Challenges and lessons learned will be shared.
32Disruptive Change: Competency-Based Education,
Engineering Technology- Advanced Manufacturing, AS
Program in an Open Entry/Early Exit Model
Naomi Boyer, Vice President, Special Projects, Strategic Priorities and
Growth/Chief Information Officer, Polk State College
Mori Toosi, Program Director, Engineering Technology, Polk State
College
The Polk State College Open-Entry/Early-Exit (OEEE), Engineering
Technology Associate of Science degree is a hybrid, competency-based
education, non-term, self-paced, learner-centered, faculty-mentored
program. This personalized OEEE model is dynamically responsive
to local industry needs and required significant institutional innovation
and has outcomes that demonstrate increased retention, compressed
completion and learning success.
Competency-Based Education in STEM
Chris Kluse, Assistant Professor, Quality Systems, Bowling Green State
University
Gabe Dunbar, Program Coordinator, Nontraditional & Military
Student Services, Bowling Green State University
Barbara Henry, Assistant Vice President for Nontraditional & Military
Student Services, Bowling Green State University
During the 2017-2018 academic year at Bowling Green State University,
Quality Systems and Nontraditional & Military Student Services
developed a Competency-Based Education pilot course in Quality
Systems. The first pilot section of QS 3550 - Foundations of Lean recently
concluded. It occurred May 14th -June 22nd, during the first 6-week
summer session in 2018. Our goal was to have 5-8 students participate.
In the end, we had 8 students participate and successfully complete the
course demonstrating at least 80% mastery of all competencies.
A CBE Model for Small, Regional Institutions
Charles Komp, Managing Director of Strategic Initiatives, Nicolet
College
Jeff Labs, Dean of Trade, Industry, & Apprenticeship, Nicolet College
Kate Ferrel, Executive Vice President of Academic and Student Affairs,
Nicolet College
Nicolet College’s CBE model increases access and provides flexibility
while serving both traditional and post-traditional learners with a design
that is cost effective for smaller institutions.
33The 3Ds of CBE Courses – Design, Development, and Delivery
Jennifer Davis, Instructional Designer – QM Coordinator – CBE Lead ID,
Sinclair Community College
Kyle Jones, Computer Information Systems Faculty and Chair, Sinclair
Community College
Sinclair CC is in the growth phase of CBE. After 5 years of designing, developing,
and delivering CBE courses across many departments and programs, we have
learned some helpful best practices in each of these areas:
Design – highlights include alignment, templates, and branding
Development – highlights include modality changes, partnerships between
faculty and instructional designers, and faculty training/support
Delivery – highlights include best practices in teaching, course management,
and grading
A Sinclair Instructional Designer and CIS faculty member will jointly conduct
the session so participants can learn from different perspectives.
Building Programs for Persistence
Kim Kostka, Ph.D, Professor, UW Colleges, University of Wisconsin, Flexible
Option
Amy Berendes, UW Flexible Option Program Manager, University of
Wisconsin, Flexible Option
The UW Flexible Option offered through the University of Wisconsin System is
an online, self-paced, competency-based education modality that has enrolled
over 1,800 students since 2014. Students may earn degrees in Business
Administration, Diagnostic Imaging, Health Sciences, Information Science and
Technology, an RN to BSN Nursing Degree, or an Associate of Arts and Science.
In addition, UW Flexible Option offers both credit and non-credit certificates. The
UW Flexible Option team works to continually improve the learner experience
on a variety of fronts. This poster will present our student communication strategy,
and will showcase initial research findings providing early insight into indicators of
likeliness to persist in this non-traditional learning modality.
Beyond Compliance: Establishing a Competency-Based Model
for Professional License Renewal
Jess Halverson Bowyer, Strategist, CPA Center of Excellence® / Indiana
CPA Society
As a member association for certified public accountants, our main concern is
ensuring their success. We are responding to the changing profession for CPAs
by working to shift the continuing education model for license renewal from
hours based to competency-based. This has involved many different elements,
including working with legislators and regulators, creating a business subsidiary,
developing courses and an online assessment tool, as well as culture change
for both staff and membership. This session will look at the unique experience
of establishing CBE in a licensed profession, which presents a different set of
challenges than on a university campus.
34Competency-Based Education: Best Practices and
Implementation Strategies for Institutions of Higher
Education
Sara Kellogg, Director of Continuing Studies, Concordia University,
St. Paul
This poster session will summarize the findings of Dr. Kellogg’s recent
dissertation, focusing on the implementation strategies used at nine
institutions of higher education. A special focus of this dissertation was how
institutions incorporated or used elements of the “Shared Design Elements
and Emerging Practices of CBE programs”.
Computer and Information Technologies Live Course Demo
Nicholas Hinojosa, Assistant Program Chair, South Texas College
Meng-Hung Wu, Assistant Professor of Computer & IT, South Texas
College
Saeed Molki, South Texas College, Program Chair, South Texas College
South Texas College and Austin Community College developed a fully
online, CBE program for the Bachelors of Applied Technology in Computer
and Information Technologies (BAT-CIT). Through a live demonstration of
an online CBE course, we will explore course design, competencies, course
policies, assessments, learning outcomes, online faculty-student interaction,
and rubrics.
Federal Student Aid Office Hours
Grand Harbor Salon V
David Musser, Program Specialist, Policy Liaison and Implementation,
U.S. Department of Education
Drop in during David Musser’s office hours, representative of the US
Deptartment of Education, to ask about regulation or compliance
requirements, or any and all things Student aid.
4:30 PM – 5:15 PM SESSION 9A: CBE and Guided Pathways:
Shared Design Principles
Grand Harbor Salon I
Joel Hernandez, CEO, eLumen, Inc.
Scaling CBE—from professional development to curricular redesign to
implementation of supporting systems—is a big effort. For institutions
implementing Guided Pathways, there is an equally large effort. In this
talk, Joel Hernandez will discuss learnings from both 2-year and 4-year
institutions implementing CBE and Guided Pathways. One crucial element
to success in both is to understand that both initiatives share many design
principles and that successfully scaling both will require looking at them
not as separate initiatives but as on a continuum of intentionally-designed
student success.
Focused on planning or start-up phases of development. Focused on implementation or scale-up phases of development. 35SESSION 9B: Using Open Standards to Build
Comprehensive Learner Records that Include
Competencies
Grand Harbor Salon II
Deborah Everhart, VP, Design and Innovation, Learning Objects
Jeff Fox, Director of Academic Product Development, BYU Continuing
Education
Mark Leuba, Vice President of Product Management, IMS Global
Learning Consortium
Mustafa Sualp, CEO, Assessment, Evaluation, Feedback &
Intervention System (AEFIS)
Learn how the IMS open standards for Comprehensive Learner Records
(CLR) and Competencies and Academic Standards Exchange (CASE) work
together for generating interoperable academic records for CBE programs.
The session includes an introduction to the standards and examples of how
they are being used at leading institutions. Participants will also create their
own CLRs with their own information and leave the session with a sample CLR
to discuss with stakeholders at their own institution.
SESSION 9C: Resources to Plan, Start, Scale and
Implement a Quality CBE Program
Grand Harbor Salon III
Donna Diller, Dean, Business & Information Technology, Central New
Mexico Community College
Nina Morel, Dean, College of Professional Studies, Lipscomb
University
Anna Van Wie, Learning Solutions Director, Learning Objects
Erin Crisp, Director of Academic Assessment & Evaluation, Indiana
Wesleyan University
This session will help institutions identify available resources to plan,
start, scale and implement a CBE program. Members of the C-BEN
Collaboratory who have helped design the C-BEN User Guide and
other tools and resources will present the available resources and walk
participants through the various uses and applications which may be
relevant to their own institution. Participants will have an opportunity to
network and gain insight from other CBE institutions.
36 Focused on planning or start-up phases of development. Focused on implementation or scale-up phases of development.SESSION 9D: The Tale of Two States and CBE in
Advanced Technological Education
Grand Harbor Salon IV
Naomi Boyer, VP, Special Projects, Strategic Priorities, & Growth, Polk
State College
Kathleen Bucklew, Director of Student Enrollment Services/ Registrar,
Polk State College
Amardeep Kahlon, Director, Fast Track to Success; Professor,
Computer Science, Austin Community College
Eric Roe, Executive Director, Texas Engineering Executive Education
(TxEEE), The University of Texas at Austin
Polk State College and Austin Community College have both embarked
upon a competency-based education (CBE) journey to transform
technical education. The panel will describe two different innovative
program approaches with details regarding design, institutional support,
technological systems integration, organizational process, student impacts,
and outcomes to date. While each institution has focused on different
content areas and delivery models, the session moderator provides a
conduit to shared CBE knowledge.
SESSION 9E: Using Progression Profiles to
Understandand Support Students’ Journeys
Grand Harbor Salon V
Moderator: Cameron Smither, Researcher, American Institutes for
Research
Michelle Navarre Cleary, Associate Professor, DePaul University
Franz Feierbach, Director of Operations, School of Applied
Technology, Salt Lake Community College
Todd Nobles, Research Assistant, American Institutes for Research
Kimberly Pearce, Associate Vice President of Academic Quality and
Effectiveness, Capella University
When CBE programs offer personalized and flexible student journeys,
program leaders often find that students move through these programs
in different ways – and for different reasons. This session will engage
participants in: discussing the different “progression profiles” they
see or anticipate in their programs, co-developing a framework for
understanding progression profiles, and considering ways to use these
progression profiles in student support, advising practices, program
design, and reporting.
37SESSION 9F: The Texas Affordable Baccalaureate
Program: Lessons Learned from a Statewide Initiative
Grand Harbor Salon VI
Shonda Gibson, Associate Vice Chancellor for Academic Affairs,
Texas A&M University System
David Tan, Department Head, Higher Education and Learning
Technologies, Texas A&M University-Commerce
Emma Miller, Assistant Dean for Bachelor Programs, South Texas
College
Ali Esmaeili, Dean of Math, Science, Bachelor Programs, South Texas
College
Jennifer Nailos, Program Director, Texas Higher Education
Coordinating Board
In this session, attendees will hear from the Texas Higher Education
Coordinating Board and current TAB grant recipients including Texas
A&M University-Commerce and South Texas College. Each program
representative will provide a quick introduction of their current CBE
program, share new programs development, and discuss successes
and challenges of implementation. This will be followed with an in-
depth discussion of common themes identified through site visits to these
campuses and other TAB institutions.
SESSION 9G: Capturing the Magic: CBE Storytelling
and the Storytelling Toolkit
Grand Harbor Salon VII
Cori Gordon, Coordinator for Personalized Learning, Northern Arizona
University
Carlos Rivers, Operations Research Analyst, Texas A&M University-
Commerce
Craig Schieber, Doctoral Faculty, City University of Seattle
Bridget Gaer, FlexPath Product Manager, Capella University
This session will be a hands-on workshop where participants will work
together to begin mining stories from their institutions. We hope participants
will be inspired to capture the magic of their CBE story.
38 Focused on planning or start-up phases of development. Focused on implementation or scale-up phases of development.SESSION 9H: Solving the integration puzzle: How to bolt your
new CBE LMS into your ERP/SIS with minimal fuss
Grand Harbor Salon VIII
Lee Johnston, CEO, Sagence Learning
Raymond Rice, President, University of Maine, Presque Isle
Brett Berkowitz, Director of Client Services, Sagence Learning
Ed Callahan, CBE Project Manager, Brandman University
One of the greatest barriers to entry for any CBE program is extraordinarily
complex administrative and technical challenges. Data integration with legacy
enterprise systems and processes can be especially difficult. Explore how
UMPI partnered with Sagence Learning to implement middleware originally
developed by Brandman University to automate account creation, registration,
competency lock/unlock and grading. This middleware provides seamless
orchestration between UMPI’s Peoplesoft ERP and the Sagence platform.
6:30 PM Meet at Shipwreck Beach for Escort to American Adventure
Rotunda, EPCOT Center for Dinner
Please note that this event will be taking place inside a Walt Disney World
Theme Park. Please ensure that you are carrying a picture ID for security
reasons. Anything you bring in is subject to search.
7:00 PM – 8:30 PM All-American Jamboree
American Adventure Pavillion, EPCOT Center
Enjoy American favorites for dinner at EPCOT in the American Adventure
Pavillion, which pays tribute to America’s past with a Colonial theme.
Mingle beneath the hall’s soaring rotunda to the sounds of a live, knee-
slapping folk band.
Special thanks to this session’s sponsor,
8:30 PM – 9:30 PM Dessert Party and IllumiNations: Reflections of Earth
Firework Show
Isle de France
Enjoy a private Fireworks show along the World Showcase Lagoon. Watch
as the fiery glow of torches and sky-piercing lasers reflect on the lagoon, and
the boom of thunderous fireworks echoes atop an original music score. It is
a thrilling visual and aural extravaganza as the skies above the lagoon are
transformed into a kaleidoscope of color from thundering pyrotechnic bursts.
On the lagoon, images displayed across the Earth Globe tell the incredible tale
of our planet before the sphere opens to signal the IllumiNations: Reflections of
Earth emotional finale!
399:30 PM – 10:15 PM Soarin’ Around the World Attraction—Private Ride
EPCOT Center, Walt Disney World® Resort
Your head will be in the clouds as you experience the amazing Soarin’
Around the World Attraction. Board a “hang glider” and leave the land
behind, as you fly above breathtaking vistas around the world - truly
exhilarating! Soarin’ Around the World Attraction will lift you up on a free-
flying adventure, 40 ft in the air, as you journey to distant lands and soar over
some of the most beautiful and unique natural and man-made wonders in the
world. Swoop above spectacular landscapes and feel the joy of hang gliding
on an awe-inspiring journey through the sky. Who says you can only fly in
your dreams! (Approximately 8 minutes)
10:15 PM Return to the Yacht and Beach Club Resorts
SALT LAKECOMMUNITY
SALT LAKE COMMUNITY COLLEGE
COLLEGE
Competency-Based
Competency-Based
Education (CBE)
Education (CBE)
Salt Lake Community College is proud to
Salt Lake Community
be a founding member of College is proud to
C-BEN. Offering
19 programs
be a founding in Competency-Based
member of C-BEN. Offering
Education with more on the horizon,
19 programs in Competency-Based
SLCC is proud to be a leader in CBE
Education with more on the horizon,
design, development and instruction.
SLCC is proud to be a leader in CBE
design, development and instruction.
School of Applied Technology
slcc.edu/satts/faq.aspx
School of Applied Technology
slcc.edu/satts/faq.aspx
40THURSDAY, SEPTEMBER 27
7:00 AM – 8:00 AM Breakfast Buffet
Newport Ballroom
8:00 AM – 8:15 AM Morning Kick-Off
Grand Harbor Ballroom
Charla Long, C-BEN Executive Director
8:15 AM – 8:45 AM SESSION 10: State of the Field: Highlights from the National
Survey of Postsecondary CBE
Grand Harbor Ballroom
Moderator: Deb Bushway, CBE Consultant
Kelle Parsons, Senior Researcher, American Institutes for Research
Jessica Mason, Researcher, American Institutes for Research
Howard Lurie, Principal Analyst, Eduventures
To understand the current scale of postsecondary CBE and track its growth
over time, AIR and Eduventures® conducted the 2018 National Survey
of Postsecondary CBE this summer. In this session, attendees will hear
highlights and key findings, including the scale of institutions implementing
or considering CBE, the characteristics of their programs, their perceptions
about CBE’s future, and the way implementation has changed since
Eduventures’ survey in 2016. This session will focus on findings that
CBExchange attendees can use to understand the state of the field and
inform their own institution’s plans related to CBE.
8:45 AM – 9:30 AM SESSION 11: How to Get Started: The User’s Guide for
C-BEN’s Quality Framework
Grand Harbor Ballroom
Moderator: Deb Bushway, C-BEN Consultant
Shonda Gibson, Associate Vice Chancellor for Academic Affairs, Texas A&M
University System
Brooks Doherty, AVP of Academic Innovation, Rasmussen College
Lisa McIntyre-Hite, Dean for Competency-Based Education and Executive
Director of Product Innovation for Tempo Learning, Walden University
Hadassah Yang, Associate Vice Chancellor of Institutional Research and
Planning, Brandman University
James Fountain, Executive Director for Competency-Based Education, Texas
A&M Commerce
C-BEN’s User’s Guide is a synthesis of shared experiences from institutions in
the current CBE field, and provides strategic questions and considerations for
each of the 8 Elements of Quality. In this session, panelists from Rasmussen,
Brandman, Walden, and Texas A&M - Commerce will share use cases to
support attendees in different phases of CBE program development. Attendees
will review the User’s Guide and identify how they can get started in using the
Quality Framework.
419:30 AM-12:00 PM Xhibitor Xchange Opens
Asbury Hall
Visit with each of the organizations exhibiting at CBExchange. This year’s
conference features a blend of institutions and corporate partners
9:45 AM – 10:15 AM SESSION 12A: A Structure to Corral Data: A Framework for
Academic Quality and Equity in a CBE Institution
Grand Harbor Salon I
Laura Fingerson, Senior Academic Director of Institutional Effectiveness,
Capella University
To understand quality and equity in our CBE programs, Capella University
developed the Academic Quality Framework. This framework creates
coherence for the massive amount of data generated by our fully online
institution. In this session, we discuss our approach to establishing the
Framework and its underlying metrics, attention to equity, and outcomes
and impacts. We will share how we have applied the Academic Quality
Framework toward understanding and improving the quality of our CBE
programs.
SESSION 12B: Starting With the End in Mind: Designing an
Ideal Competency-based Ecosystem
Grand Harbor Salon II
Christopher Sessums, Learning Strategies Consultant, D2L
Mike Moore, Senior Learning Strategist, D2L
Properly supporting competency-based programs takes a village. It also
requires a robust and flexible technology ecosystem, or what many people
describe as a “next generation digital learning platform.” In this session,
audience members are invited to help define the elements, features and
functionality needed to support a variety of flexible learning and business
models.
SESSION 12C: Improving Systems to Advance Scalability of
a Multi-Paced CBE Model
Grand Harbor Salon III
Regina Henry, Assistant Dean of Advisement, Lipscomb University
Nanci Carter, Registrar, Lipscomb University
In a complex environment with multiple systems, quick response to learner
behaviors that inhibit success is critical. However, when support personnel and
administrators must access an SIS, LMS, CMS, Degree Audit and other internal
systems to have a comprehensive view of a learner’s status, success may be
compromised. Learn how Lipscomb University, in partnership with external
vendors, mapped current workflows, refined business rules and customized an
application to deliver just-in-time data to maximize learner success.
42 Focused on planning or start-up phases of development. Focused on implementation or scale-up phases of development.SESSION 12D: Competency-Based Frameworks - Where
Do We Start?
Grand Harbor Salon IV
Nan Travers, Director Center for Leadership for Credentialing Learning, SUNY
Empire State College
Heidi Wilkes, Associate Vice President for Learning Solutions, Southern New
Hampshire University
Josh Herron, Dean of Online and Continuous Learning, Anderson University
Jeannie Copley, Associate Clinical Professor, Lead Faculty, NAU Online and
Innovative Educational Initiatives, Northern Arizona University
The world of competency-based frameworks is increasingly complex, yet
these frameworks provide guidance to develop and scale up programs,
as well as provide some quality assurance. This session explores the
landscape of competency-based frameworks and provides ways to
think about and use frameworks to meet program needs, including the
new C-BEN Quality Framework for Competency-Based Education
Programs and its accompanying guide. A comparative analysis of the
Quality Framework with other known frameworks will also be presented.
Participants will receive a framework toolkit to use at their institution.
SESSION 12E: Launching an online RN-BSN CBE program:
Lessons Learned
Grand Harbor Salon V
Eli Collins-Brown, Director, Center for Innovative and Transformative
Instruction, Winston-Salem State University
Lorrie Davis-Dick, RN-BSN Competency-based Education
Coordinator, Winston-Salem State University
Bridgett Sellars, Director of the RN-BSN Program and Associate
Professor, Winston-Salem State University
Bette Bogdan, RN-BSN CBE Faculty, Winston-Salem State University
Winston-Salem State University (WSSU) launched a fully online RN-BSN
CBE program. The pilot program was launched this year with 7 students.
CBE prompted new ways of thinking for the entire university. We faced
many challenges, and chose to embrace them as new opportunities as we
converted the existing curriculum to CBE. In this panel discussion, we will
discuss our points of pain, our discoveries, and our successes.
43SESSION 12F: Open Architecture for Open Competencies
Grand Harbor Salon VI
Greg Nadeau, Manager, Public Consulting Group
Myk Garn, Assistant Vice Chancellor for New Learning Models, University
System of Georgia
Mark Leuba, Vice President, Product Management, IMS Global Learning
Consortium
Manoj Kulkarni, CEO, RealizeIt
Managing competencies, their clusterings, and associations is a pain for most
institutions. While there are emerging providers of platforms for building competency-
based instruction - each is currently proprietary in structure and file format.
Developers looking for open-source tools, competencies and content have had few
options...until now. Learn how open data standards for interoperability are being
implemented today and how these actions might lead to transformative changes in
the talent marketplace.
SESSION 12G: The CBE Story
Grand Harbor Salon VII
Cori Gordon, Coordinator for Personalized Learning and Lead Faculty for
Liberal Arts, Northern Arizona University
Sharing the CBE story is a critical way to help others better understand
the power of competency-based education. This session will provide an
introduction to digital storytelling and the CBEN Strategic Storytelling Toolkit.
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44 info@learningobjects.com learningobjects.com
Focused on planning or start-up phases of development.
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Focused on implementation or scale-up phases of development.
info@learningobjects.com learningobjects.com @learningobjectsSESSION 12H: CBE: Meeting Industry Needs
Through Collaboration
Grand Harbor Salon VIII
Kalynn Pirl, Associate Dean, Central New Mexico Community College
Theresa Torres, Full-time Faculty, Central New Mexico Community
College
Brett Berkowitz, Director of Client Success, Sagence Learning
Jenny Yu, Instructional Designer, Sagence Learning
Discover the unique approach that Central New Mexico Community
College took to create their competency-based education (CBE) program
to fit in a traditional term-based model. Partnering with industry and a
learning experience platform (Sagence) that is designed for CBE was
integral to creating a program to meet industry (WAFC) and learner needs.
10:15AM-10:30AM Break
Asbury Hall
10:30 AM – 11:00 AM SESSION 13A: Competency-Based Prior Learning
Assessment: Course and Guides
Grand Harbor Salon I
Nan Travers, Director Center for Leadership for Credentialing
Learning, SUNY Empire State College
Since 2014, SUNY Empire State College has been developing
different strategies for competency-based PLA processes. Faculty have
experimented with developing PLA guides based on frameworks to
identify key competencies in high demand PLA topic areas. This work
expanded to develop a competency-based PLA course. This session
will provide a background and key considerations for implementation.
Handouts on the competencies will be provided.
SESSION 13B: Inside Out: Redefining the Faculty Model
for CBE Programs
Grand Harbor Salon II
Hope Nordstrom, Director of Curriculum & Instruction, Lipscomb
University
Kathryn-Claire Barlas, Instructional Designer, Lipscomb University
In this interactive presentation, we will share Lipscomb University’s
journey from a traditional faculty model to an unbundled Faculty Fellows
model. We will share the “why” behind the shift, the implementation
of faculty supports, and the powerful connection to student support,
success, and retention. Practical tips for addressing the barriers and
roadblocks through a new Faculty Fellows model will be provided.
Focused on planning or start-up phases of development. Focused on implementation or scale-up phases of development. 45SESSION 13C: Professional and Faculty Development
using the CBE Structure
Grand Harbor Salon III
Eli Collins-Brown, Director, Center for Innovative and
Transformative Instruction, Winston-Salem State University
Krista Terry, Associate Professor, Department of Leadership and
Educational Studies, Appalachian State University
Michelle Soler, Director, Competency-Based Education and
Assessment, University of North Carolina System
CBE is a good fit for professional and faculty development programs
of all types. The achievement of competencies helps clarify tangible
outcomes or ‘take-aways’, which are indicators of an excellent learning
workshop or seminar. This presentation will discuss a benchmarking study
of course design and faculty development programs specifically aimed
at CBE programs at institutions across the nation, and the design of a
CBE-based Online Teaching Certificate offered through the University of
North Carolina System.
SESSION 13D: From CBExchange to Program Launch:
Getting started with CBE
Grand Harbor Salon IV
Donna Diller, Dean, Business & Information Technology, Central
New Mexico Community College
Chuck Komp, Managing Director of Strategic Initiatives, Nicolet
College
Interested in CBE but now sure how to proceed? Join a discussion
on the early steps toward CBE. The discussion will be facilitated by
representatives from institutions that recently navigated the planning,
development, and accreditation phase of CBE and draw upon their
experience. Discuss ways that CBEN resources such as the quality
framework can be used to enlighten the path to CBE and help to
navigate the Higher Learning Commission’s accreditation process.
SESSION 13E: Feedback That Promotes Learning: Best
Practices for Faculty
Grand Harbor Salon V
Kim Kostka, University of Wisconsin-Milwaukee-Rock County
and Academic Program Lead, University of Wisconsin-Milwaukee
Colleges Flexible Option
Lisa Mihlbauer, Clinical Associate Professor, Director of RN-to-BSN
Programs, University of Wisconsin-Milwaukee College of Nursing
Providing faculty feedback is an essential part of student learning in
CBE. Join the moderators to discuss evidence-based best practices in
providing feedback in CBE.
46 Focused on planning or start-up phases of development. Focused on implementation or scale-up phases of development.You can also read
