SERVICE & RATE GUIDE 2018 - DHL EXPRESS - Myanmar

 
SERVICE & RATE GUIDE 2018 - DHL EXPRESS - Myanmar
DHL Express – Excellence. Simply delivered.

DHL EXPRESS

SERVICE & RATE
GUIDE 2018
        MYANMAR
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  The international specialists       Services         How to ship with DHL Express   Shipping tools   Zones and rates
            Page 2                    Page 3                      Page 8                 Page 12          Page 13
SERVICE & RATE GUIDE 2018 - DHL EXPRESS - Myanmar
DHL Service & Rate Guide 2018: Myanmar                                                                            2

   THE INTERNATIONAL
   SPECIALISTS

The international specialists          Services               How to ship with DHL Express   Shipping tools   Zones and rates

   DHL Express is the global market leader and specialist
   in international shipping and courier delivery services,
   and we’ve been building and continuously improving
   our service for more than 45 years. Key to our success
   is the strength of our global network, spanning more
   than 220 countries and territories, in which some
   90,000 employees provide services to more than 2.5
   million customers.

   What really sets us apart is the international shipping
   expertise of our people. Their knowledge, coupled
   with their passion and ‘can-do’ attitude, delivers
   a truly world-class service and ensures that your
   shipments get to their destination securely and as
   quickly as possible.

   Their expertise has been further enhanced recently
   as a result of all our employees participating in the
   company’s award-winning Certified International
   Specialists (CIS) engagement and development
   program.

   This guide enables you to find out how DHL Express
   can help you with your international shipping needs,
   and to see what best fits your needs from our wide
   range of products and services. Should you have any
   questions, please get in touch with your DHL Account
   Manager or visit us at dhl-mm.com.
SERVICE & RATE GUIDE 2018 - DHL EXPRESS - Myanmar
DHL Service & Rate Guide 2018: Myanmar                                                                                                         3

   SERVICES

The international specialists                 Services                   How to ship with DHL Express         Shipping tools              Zones and rates

 Export services            Import services                  Domestic services        Optional services            Surcharges              Customs services

   All our services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually
   every country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our
   services offer full track-and-trace visibility so you always know where your shipments are.

   EXPORT SERVICES
   DHL Express Worldwide                                                          DHL Express 9:00
   Our most popular product, DHL Express Worldwide, offers                        Our premium time-definite service offers a delivery before
   an end of business day delivery service around the world for                   9:00 on lanes that guarantee either a next or second
   pieces up to 70kg and shipments up to 1,000kg.                                 business day delivery. DHL Express 9:00 is offered to the
                                                                                  majority of business centers in Europe.DHL Express 9:00
   We deliver reliably and quickly to more global destinations                    features a money-back guarantee and is suitable for pieces
   across a single integrated network than any other express                      up to 30kg and shipments up to 300kg.
   delivery company.

   DHL Express 12:00
   With DHL Express 12:00 you will receive your shipments
   before 12 noon on the next possible business day. DHL
   Express 12:00 offers a money-back guarantee and allows for
   heavier pieces up to 70kg and shipments up to 300kg.

   Our international services at a glance

                                                         DHL Express
                                                                                         DHL Express 12:00             DHL Express 9:00
                                                         Worldwide

                                                         Delivery by the end of          Delivery before 12 noon       Delivery before 9:00
    Service description                                  the next possible               on the next possible          on the next possible
                                                         business day                    business day                  business day

    Money-back guarantee                                 No                              Yes*                          Yes*

    Countries and territories covered                    More than 220                   59                            59

    Delivery attempts                                    2                               2                             2

    Maximum piece weight (not on pallet)                 70kg                            70kg                          30kg

    Maximum piece dimensions (L x W x H)                 120 x 80 x 80cm     †
                                                                                         120 x 80 x 80cm  †
                                                                                                                       120 x 80 x 80cm†

    Pallets accepted                                     Yes                             No                            No

    Maximum pallet weight                                1,000kg                         n/a                           n/a

    Maximum shipment weight                              1,000kg                         300kg                         300kg

    Maximum pallet dimensions (L x W x H)                120 x 100 x 160cm               n/a                           n/a

    *Additional terms and conditions apply – see dhl-mm.com/en/express for details.
    †
      Pieces with a single base length up to 300cm are accepted. Additional surcharges may apply.
SERVICE & RATE GUIDE 2018 - DHL EXPRESS - Myanmar
DHL Service & Rate Guide 2018: Myanmar                                                                                                4

   SERVICES

The international specialists                 Services               How to ship with DHL Express         Shipping tools         Zones and rates

 Export services            Import services              Domestic services        Optional services         Surcharges            Customs services

   IMPORT SERVICES
   With our DHL Express Worldwide Import product, you can                     If you need a faster delivery, our DHL Express 12:00 and DHL
   import shipments from over 200 countries and territories                   Express 9:00 services are available for import as well. You can
   in the world. This is more than any other express delivery                 order an import from another country, to be delivered to
   company can offer. What’s more, customers in, say, the USA                 your country or any other destination, by using our dedicated
   can order an import from China not just to the USA, but                    electronic shipping solution for imports. You will have one
   to other destinations as well. We call this a third country                account number, one invoice in a single currency and a fixed
   shipment.                                                                  price that means you know exactly what you will pay.

   There is no need for local brokers or forwarders to get
   involved in any part of the process. You are in full control,
   and able to manage all aspects of your imports in a very
   simple way.
SERVICE & RATE GUIDE 2018 - DHL EXPRESS - Myanmar
DHL Service & Rate Guide 2018: Myanmar                                                                                             5

   SERVICES

The international specialists                 Services               How to ship with DHL Express            Shipping tools   Zones and rates

 Export services            Import services              Domestic services        Optional services            Surcharges      Customs services

   OPTIONAL SERVICES
   DHL Express offers a wide range of optional services – from
   non-standard deliveries and billing options to climate
   neutral shipping. In this way, we give you the flexibility to
   choose the service that best fits your needs when using our
   express delivery services worldwide.

   Duties and Taxes Paid                                      View charges

   To make exporting your shipment even easier, DHL Express
   can arrange for the shipper or a third party to be billed
   for any duties and taxes payable at destination, rather
   than the receiver of the shipment being billed. Charges apply
   whenever the shipper requests that duties, taxes or other
   regulatory fees be paid outside of the destination country.

   Weekend Delivery                                           View charges

   We offer Saturday delivery services from and to key cities. To
   check availability, please contact our Customer Service team
   on + 95 ( 1 ) 507471 ~ 8 .

   Extended Liability                                         View charges

   If you are sending valuable documents such as passports,
   visa applications or regulatory certificates you can extend
   the DHL standard liability with this service. It provides
   coverage and compensation in the case of loss or damage.

   Direct Signature                                           View charges

   If you are sending sensitive documents or high value
   contents you can request DHL to obtain a direct signature
   from the consignee or a representative at the delivery
   address. DHL will ensure your shipment is not re-directed, or
   delivered at an alternative address.

   For a full list of optional services, please visit your country website at dhl-mm.com/en/express/optional_services
SERVICE & RATE GUIDE 2018 - DHL EXPRESS - Myanmar
DHL Service & Rate Guide 2018: Myanmar                                                                                                   6

   SERVICES

The international specialists                 Services               How to ship with DHL Express          Shipping tools          Zones and rates

 Export services            Import services              Domestic services        Optional services          Surcharges             Customs services

   SURCHARGES
   In order to maintain a consistently high level of service, in
   specific circumstances DHL Express levies a surcharge for
   exceptional activities, ensuring that these surcharges are fair
   for all of our customers.

   Fuel Surcharge                                            View charges

   This variable surcharge is applied to the weight charge of
   each shipment and any transportation related surcharges.
   It is derived from publicly available fuel oil indices that are
   also shown on the DHL Express website at dhl-mm.com/en/
   express/shipping/shipping_advice/express_fuel_surcharge_
   apem. The charge is calibrated every month to the oil price
   that was current two months prior to the billing month. The
   Fuel Surcharge applies to international shipments.

                                                                              Address Correction                                 View charges
   Remote Area                                               View charges
                                                                              This fixed surcharge is applied to any shipment that has
   This surcharge applies when a shipment is collected from
                                                                              an incorrect delivery address at the time of pickup and
   or delivered to a location that is distant or difficult to
                                                                              the delivery cannot be fulfilled after making efforts at
   serve. The Remote Area surcharge applies to international
                                                                              the destination to determine the correct address. The
   shipments.
                                                                              Address Correction surcharge applies to international
                                                                              shipments.
   Oversize Piece                                            View charges

   This fixed surcharge applies to any piece, including a pallet,             Data Entry                                         View charges
   that exceeds the scale weight of 70kg or with a single                     This fixed surcharge applies for each shipment consigned
   dimension in excess of 120cm. The Oversize Piece surcharge                 with non-electronic, paper based manual waybills. Electronic
   applies to international shipments.                                        shipping documentation incurs no additional charges.

   Non-Stackable Pallet                                      View charges     Security Charges                                   View charges
   This fixed surcharge is applied to any pallet within a                     Additional surcharges may apply when shipping from or to a
   shipment that is not stackable either on request by the                    destination country where DHL is operating at elevated risk
   shipper, or because of its shape, packaging or content. The                due to continuous state of war, civil unrest, or continuous
   Non-Stackable Pallet surcharge applies to international                    threats from terrorism (Elevated Risk), or when shipping
   shipments.                                                                 to a destination country that is subject to trade restrictions
                                                                              imposed by the UN Security Council (Restricted Destination).

   For a full list of surcharges, please visit your country website at dhl-mm.com/en/express/shipping/shipping_advice/express_fuel_surcharge_apem
SERVICE & RATE GUIDE 2018 - DHL EXPRESS - Myanmar
DHL Service & Rate Guide 2018: Myanmar                                                                                                    7

   SERVICES

The international specialists                 Services               How to ship with DHL Express          Shipping tools             Zones and rates

 Export services            Import services              Domestic services        Optional services          Surcharges               Customs services

   CUSTOMS SERVICES
   DHL Express is the international specialist in shipping,                   Bonded Storage                                     View charges
   with extensive knowledge and experience of dealing with                    Storage charges apply when the shipment cannot be
   customs topics worldwide. For your peace of mind, we                       released by customs due to inaccurate or missing paperwork.
   provide a wide range of customs support for standard as                    These charges take effect three days after the shipment
   well as non-routine customs-clearance processes. By making                 arrival date or the broker notification, whichever is later.
   sure that clearance is a smooth and efficient process, we                  The charge applies to the duty and taxes payer.
   ensure your shipments arrive as quickly as possible, and
   leave you free to focus on your core business. With our                    Bonded Transit                                     View charges
   online tool (tas.dhl.com) we provide essential customs                     A bonded shipment occurs when DHL is requested to move
   information to help you prepare your shipments.                            non-document foreign-origin goods to a location other than
                                                                              the regular DHL gateway at destination. Bonded Transit is
   Broker Notification                                       View charges     normally operated within a country or customs union, and is
   At the customer’s request, DHL will provide the necessary                  necessary prior to final clearance by the importer or
   paperwork to the customer’s designated broker to perform                   designated broker. Bonded Transit applies to both export
   the import clearance and resume the delivery to the                        and import shipments whenever DHL is required to open,
   final destination once the clearance is completed. DHL                     manage or report any form of transfer under bond using
   is subsequently not responsible for the timeliness of the                  our own guarantee.
   submission to customs or for the release of the shipment.

   Release to Broker                                         View charges

   At shipper or importer request, the release of a DHL Express
   shipment to the customers designated customs broker of
   choice. DHL will transfer the responsibility for a shipment
   and related customs documentation to the customer’s
   nominated broker for clearance and last mile delivery.

   For a full list of customs services, please visit your country website at dhl-mm.com/en/express/customs_support/customs_services
SERVICE & RATE GUIDE 2018 - DHL EXPRESS - Myanmar
DHL Service & Rate Guide 2018: Myanmar                                                                                              8

   HOW TO SHIP WITH
   DHL EXPRESS

The international specialists         Services             How to ship with DHL Express            Shipping tools           Zones and rates

          Preparing your shipment                         Packaging your shipment                           Paying for your shipment

   PREPARING YOUR SHIPMENT
   Shipment weight                                                    Documentation required
   If you are sending a large but lightweight shipment, where         Waybill
   its volumetric weight exceeds its actual weight, the cost of       All shipments sent with DHL Express need to have a fully
   the shipment is calculated on the space your consignment           completed DHL waybill or label securely attached to each
   takes up on the aircraft. This is a standard IATA method. To       piece. This will enable the successful movement of your
   calculate the volumetric weight of your shipment, simply           shipment through the DHL network. Each waybill or label is
   multiply the length by height by width in centimetres, then        individually numbered to allow you to track your shipment
   divide the total sum by 5,000.                                     from collection through to delivery. Your shipment may also
                                                                      need to be accompanied by customs documentation, such
                                                                      as a commercial or proforma invoice, as well as additional
                                                                      paperwork depending on the contents and value of the
                                                                      shipment and the country you are sending to.

                                                                      Invoice
   Height                                                             A commercial or proforma invoice is required when sending
                                                                      non-document shipments to countries and territories outside
                                                                      your origin country or customs union. This is essentially a
                                                                      declaration containing all the details of a transaction and
                                                                      is used by customs authorities to assess if duties or taxes
                                                                      are payable. A commercial invoice is used when goods are
                                                                      part of a commercial transaction or intended for resale.
                 Length
                                                                      A proforma invoice is used when sending goods of no
                                                  Width
                                                                      commercial value (for example, when sending samples).

    DHL Express does not accept shipments exceeding 1,000 kg, or containing pieces exceeding 300 kg or 300 cm in length,
    and/or not meeting DHL standards for packing. Refer to our Packing Guide on www.dhl.com. These network restrictions
    are subject to change with 30 days’ notice.
SERVICE & RATE GUIDE 2018 - DHL EXPRESS - Myanmar
DHL Service & Rate Guide 2018: Myanmar                                                                                                                                                             9

   HOW TO SHIP WITH
   DHL EXPRESS

The international specialists          Services               How to ship with DHL Express                                            Shipping tools                                 Zones and rates

          Preparing your shipment                           Packaging your shipment                                                                      Paying for your shipment

   Your invoice will require the following details:

    1   Bank details                                                      8       Reason for export
   These are the bank details that will be used for the                 This could be: For Sale; For Repair; After Repair; Gift;
   transaction between the seller and buyer. These details are          Sample; Personal Use Not For Resale; Replacement;
   not required for non-commercial/proforma invoices.                   Intercompany Transfer; or Personal Effects.

    2   Description
   Generic or broad descriptions are no longer permitted and
                                                                              Exporter
                                                                              Tax ID/VAT No:
                                                                                                                                                        Commercial Invoice

   are likely to cause delays. Descriptions should include the
                                                                              Bank details                                                              Date:
                                                                                                    1
   items, how many there are, what they are made of, and
                                                                                                                                                        Waybill number:
   what they will be used for. For example, describing items                                                                                            Invoice no:

   as ‘samples’, ‘parts’ or ‘spares’ is not acceptable for customs                                                                                      Exporter code:

   classification, safety and security reasons.                               Importer (Bill to):                                                       Receiver if different from Importer

                                                                                                                                                        Tax ID/VAT No:

    3   Commodity code                                                                                                                                  Shipment reference:

   This is the product identification code used by the exporting              Full description of           Commodity      Item        Unit value       Subtotal      Net      Country of
                                                                              goods                         code           quantity    [Currency]       value         weight   manufacture/origin
   country to classify the goods to be exported. It assists                              2                      3
                                                                                                                                                        [Currency]
                                                                                                                                                                                        4
   clearance and avoids delays.

    4   Country of manufacture/origin
                                                                              Freight:
   This relates to the place of manufacture, not the country of               Insurance:
   export. If items are manufactured in more than one country,
                                                                                                            Total declared value/currency:                                     Total net
                                                                                                                                                    5
   please list the origins.                                                                                                                                                    weight/        kg(s)

                                                                                                            Total Pieces                                                       Total gross
                                                                                                                                                                               weight/     kg(s)

    5   Total declared value                                                  Type of export:           6
                                                                              Incoterms:      7
   This is the total value of the transaction for customs
                                                                              Reason for export:            8
   purposes based on the Incoterm selected. The total declared                I/We hereby certify that the information contained in this invoice is true and correct and that
                                                                              the contents of the shipments are as stated above
   value should include freight and insurance charges if the
                                                                              Position in company:                                                      Signature:
   seller is responsible for these two elements.
                                                                                                                                                        Company stamp

    6   Type of export
   The options are: (1) Permanent; (2) Temporary; and
   (3) Repair & Return.

    7   Incoterms
   Insert the Incoterm that best describes the terms of the
   transaction. For example, DAP (Delivered At Place).
SERVICE & RATE GUIDE 2018 - DHL EXPRESS - Myanmar
DHL Service & Rate Guide 2018: Myanmar                                                                                                  10

   HOW TO SHIP WITH
   DHL EXPRESS

The international specialists            Services             How to ship with DHL Express             Shipping tools           Zones and rates

          Preparing your shipment                           Packaging your shipment                             Paying for your shipment

   PACKAGING YOUR SHIPMENT
   To ensure that your shipments travel safely and securely             Prohibited and Restricted Goods
   through the DHL Express global network, it is important that         Prohibited Items
   they are packaged and labeled correctly.                             The following items will NOT be accepted for carriage
                                                                        by DHL. This list includes items which are prohibited for
   Packaging guidelines                                                 carriage by any law, regulation or statute of any federal,
   n   If you are re-using envelopes or boxes, please ensure that      state or local government of any country from, to or
       old labels and markings are removed.                             through which the items may be carried. For international
   n   Securely fix the waybill to the shipment. The waybill can       carriage there may be additional prohibited items specified
       be thought of as the shipment’s airline ticket and it will       by the country of destination. DHL may at its sole discretion
       delay delivery if it becomes separated from your shipment.       refuse to carry other items not listed below.
   n   The barcodes on the waybill are scanned at numerous points      n   All Samsung Galaxy Note7 and Samsung Note7 devices
       during your shipment’s journey. Please ensure the barcode        n   Bullion (of any precious metal)
       is flat and not covered by tape, shrinkwrap or strapping.        n   Cash (legal tender – bank notes, currency notes and coins)
   n   Place the waybill on the top or side of your shipment           n   Complete firearms, ammunition, explosives / explosive
       and please ensure it does not overlap the corners or                 devices
       edges of boxes.                                                  n   Human remains or ashes
   n   Use adequate protective wrapping for fragile or delicate        n   Hunting (animal) trophies, animal parts such as ivory
       items and ensure they are packed as far away as possible             and sharks fin, animal remains or ashes, or animal by-
       from the corners of boxes.                                           products and derived products not intended for human
   n   To prevent injury to our employees, please pay special              consumption, prohibited for movement by the CITES
       attention to the packaging of sharp items. There should not          Convention and/or local law
       be any possibility of the contents piercing the packaging.       n   Illegal goods, such as counterfeit goods and narcotics
   n   Any individual pieces over 70kg should be placed on a           n   Live animals (including but not limited to mammals,
       pallet. If you are sending a multi-piece shipment, it is not         reptiles, fish, invertebrates, amphibians, birds, insects,
       necessary to place the individual pieces on a pallet unless          larvae and pupae)
       they exceed 70kg. For example, a shipment comprising             n   Loose lithium metal batteries under IATA PI968 section II
       four 25kg pieces does not have to be placed on a pallet.         n   Loose precious and semi-precious stones (cut or un-cut,
                                                                            polished or un-polished)
   DHL packaging
   We offer a range of high-quality DHL-branded packaging
   items, suitable for shipping items of all shapes and sizes.
   The items available include:
   n   Flyer bags
   n   Cardboard document envelopes
   n   Boxes in a range of sizes
   n   Tubes
   For more information on the range of packaging available,
   please contact your DHL Account Manager or local Customer
   Service team.
DHL Service & Rate Guide 2018: Myanmar                                                                                                   11

   HOW TO SHIP WITH
   DHL EXPRESS

The international specialists            Services                How to ship with DHL Express           Shipping tools           Zones and rates

          Preparing your shipment                            Packaging your shipment                             Paying for your shipment

   Restricted Items                                                       n   Financial and monetary commodities – examples include
   The following items will NOT be accepted for carriage unless               but are not limited to activated SIM cards for mobile
   otherwise agreed to by DHL. To obtain such agreement a                     phones, blank or activated credit or cash dispenser cards,
   business case will need to be conducted by DHL and the                     blank cheques, event tickets, lottery tickets, money or
   items approved for carriage will be recorded in writing with               postal orders, pre-paid phone cards, tickets (blank stock),
   the Customer.                                                              traveller’s cheques, vouchers/tokens, unused stamps etc.
   n   Air guns, imitation or replica firearms, firearm parts                Applicable to all shipments valued in excess of
       and replica ammunition (includes rifle butts, trigger                  EUR 500,000
       mechanisms, screws / bolts etc which are manufactured for          n   Furs
       the sole purpose of creating a functional firearm)                 n   Jewellery and watches and with individual values in excess
   n   Antiques and works of art with a shipment value in excess             of EUR 5,000. The shipment must not exceed EUR 100,000
       of EUR 500,000
   n   Banderols / Tax stickers with a shipment value in excess of      PAYING FOR YOUR SHIPMENT
       EUR 500,000
   n   Cigarettes and electronic cigarettes with a shipment value        You can pay for DHL Express services either with cash or

       in excess of EUR 500,000.                                          by bank transfer. You can open an account with

   n   Dangerous / hazardous goods including but not limited to         DHL Express to pay via bank transfer; and all account

       perfumes, aftershaves, aerosols, flammable substances, dry         customers receive invoices on a pre-determined basis.

       ice, biological substances, UN classified dangerous goods          For more details, please get in touch with a Customer

       and any goods specified as such under International Air            Service Advisor at your local DHL Express office or go

       Transport Association regulations (“IATA”), the Agreement          to dhl.com/en/express/shipping/open_account.

       on Dangerous Goods by Road (“ADR”) or International
       Maritime Dangerous Goods (“IMDG”) regulations.
       Applicable to all shipments valued in excess of
       EUR 500,000
DHL Service & Rate Guide 2018: Myanmar                                                                                       12

   SHIPPING TOOLS

The international specialists          Services             How to ship with DHL Express         Shipping tools         Zones and rates

   SHIPPING SOLUTIONS
   Making shipping easier                                            Customer shipping integration
   DHL Express offers a choice of electronic tools to suit even      Using EDI and XML Services enables you to incorporate
   the most demanding requirements. We invest continually            DHL’s online shipping capabilities into your own website,
   in market-leading technologies to make it easier for you to       warehouse or customer service application. This provides
   send your shipments around the world. As a result, you have       global shipment tracking while making it faster and easier
   more time to focus on your business.                              to access information about transit times, rates and courier
                                                                     bookings.
   Our electronic solutions cover online and offline options,
   as well as integrated solutions. In addition, we provide          Specific solutions
   industry-specific solutions tailored for the Life Sciences and    DHL offers additional capabilities for businesses requiring
   Technology sectors. More information about our general            more specialized solutions – for example, its Medical Express
   capabilities is provided on this page.                            and Collect & Return services. For more information, please
                                                                     contact your DHL Account Manager or local Customer
   dhl.com                                                           Service team.
   Our website provides a comprehensive guide to DHL Express
   shipping services, as well as transport news, service updates
   and contact details. To make doing business with us even
   easier, the site features interactive tools that include online
   booking, tracking and a volumetric weight calculator.

   MyDHL
   MyDHL gives you access to all DHL’s online capabilities. It
   allows you to prepare your shipments, arrange collections,
   store address details and use proactive tracking services.
   You can register online at mydhl.com and benefit from
   online billing solutions, eReturn and a lot more – all via a
   single portal, giving you access to one or more accounts.

   Easyship
   This is an offline advanced shipment management tool for
   any organization with large shipping volumes or regular
   scheduled deliveries. DHL Easyship can handle the needs of
   multinational supply chains or any business with a central
   shipping function. It is a Windows-based system, which
   is easy to use yet very powerful – enabling you to handle
   everything from regular mailshots to multi-stage shipping
   processes.
DHL Service & Rate Guide 2018: Myanmar                                                                                                   13

   ZONES AND RATES

The international specialists              Services                    How to ship with DHL Express           Shipping tools        Zones and rates
       Calculate the price
                                                   Optional services                         Surcharges                        Customs services
       of your shipment

   CALCULATE THE PRICE OF YOUR SHIPMENT
   1. Decide which service best suits your needs
      (see page 3 for international services)

   2. Weigh your shipment (see page 8 and dhl.com/
      volumetricweight)

   OPTIONAL SERVICES
    Optional services           View explanation              How we charge                  Additional charge

    Duties and Taxes Paid                                     Per shipment                   22 USD
    Weekend Delivery                                          By shipment weight             Free Of Charge
    Extended Liability                                        Per shipment                   5 USD
    Direct Signature                                          Per shipment                   6 USD

   For a full list of optional services, please visit your country website at dhl-mm.com/en/express/optional_services.html
DHL Service & Rate Guide 2018: Myanmar                                                                                                          14

   ZONES AND RATES

The international specialists                   Services                  How to ship with DHL Express              Shipping tools         Zones and rates
       Calculate the price
                                                      Optional services                          Surcharges                           Customs services
       of your shipment

   SURCHARGES
    Surcharges               View explanation                                     How we charge          Additional charge

    Fuel Surcharge                                                                Per shipment           Variable
                                                                                  By shipment            USD 22 per shipment
    Remote Area
                                                                                  weight                 or USD 0.5 per kilo, if higher
    Additional Handling
                                                               Oversize Piece Per piece                  90 USD
                                                       Non-Stackable Pallet Per piece                    170 USD
    Address Correction                                                            Per shipment           13 USD
    Data Entry                                                                    Per shipment           5 USD
    Security Charges
                                                                Elevated Risk Per shipment               23 USD
                                                      Restricted Destination Per shipment                34 USD

   CUSTOMS SERVICES
    Customs services               View explanation        How we charge                          Additional charge

    Advance Payment                                        Per shipment                           MMK15,000
    Broker Notification                                    Per shipment                           MMK15,500
                                                           Per shipment and per kg per day        MMK8,000 per day
    Bonded Storage
                                                           after 3 calendar days                  and MMK155 per kg per day
    Bonded Transit                                         Per shipment                           MMK200,000
    Release to Broker                                      Per shipment                           MMK62,000

   For a full list of surcharges/customs services, please visit your country website at dhl-mm.com/en/express/customs_support/customs_services
SERVICE CENTER ADDRESSES AND PHONE NUMBERS

Yangon                              Mandalay                                            Nay Pyi Taw
No. 58, Wardan Street,              Hotel Mandalay Compound                             Near Myo Ma Market.
Lanmadaw Township,                  No. (652), 78th Road, Between 37th & 38th Street,   Mobile +95-9-4315 402
Yangon, Myanmar.                    Maharaungmyay Township,                             Phone +95-67-420 606
Phone +95-1-2315516 - 18            Mandalay, Myanmar.
                                    Phone +95-2-40 39274, 09-5146971
                                    Fax +95-2-40 39273

No. 220, Insein Road
Hlaing Township
Yangon, Myanmar
Tel : +95-1-2305 405
Fax: +95-1-2305 404

For contact details of the DHL Express office
nearest to you, please visit our website at dhl-mm.com
or call the customer service hotline on + 95 ( 1 ) 507471 ~ 8

Valid: 1st January 2018
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