SERVICE & RATE GUIDE 2020 - DHL EXPRESS BAHAMAS

 
SERVICE & RATE GUIDE 2020 - DHL EXPRESS BAHAMAS
DHL EXPRESS

SERVICE & RATE
GUIDE 2020
      BAHAMAS
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 The International   Services   How to Ship        Shipping Tools   Zones and Rates
 Specialists         Page 4     with DHL Express   Page 14          Page 15
 Page 2                         Page 10
SERVICE & RATE GUIDE 2020 - DHL EXPRESS BAHAMAS
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CONNECTING YOUR WORLD

            Operating in

            220+           countries and
                           territories worldwide         260+                ​aircraft

                   3,000+                                 3,000+
                   ​facilities                            ​ ights per day
                                                          fl
                                                          (commercial and
                                                          non-commercial)

                                                          300+
                                                          ​TAPA* certifications

                                             400
By the year 2050,
Deutsche Post DHL Group
aims to achieve zero
emissions logistics
                                             million+
                                             shipments
                                                                            34,000+
                                                                            v​ ehicles (own, leased,
                                             per year
                                                                             subcontracted trucks
                                                                             and vans)

                   100,000+                                     84,000+
                                                                ​Service Points
                    ​employees

                                                            Figures are approximate as of the end of 2018
                                                         *TAPA = Transported Asset Protection Association
SERVICE & RATE GUIDE 2020 - DHL EXPRESS BAHAMAS
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DHL Service & Rate Guide 2020: Bahamas

THE INTERNATIONAL SPECIALISTS
    The International                                       How to Ship                   Shipping                   Zones and
                                    Services
       Specialists                                        with DHL Express                 Tools                       Rates

DHL Express is the global market leader and specialist in international shipping and courier delivery services. We have been building
and continuously improving our service for more than 50 years. Key to our success is the strength of our global network, spanning
more than 220 countries and territories, in which some 100,000 employees provide services to more than 2.6 million customers.
What really sets us apart is the international shipping expertise of our people. Their knowledge, coupled with their passion and
‘Can-Do’ attitude, delivers a truly world-class service and ensures that your shipments get to their destination securely and as quickly
as possible.

Through our Certified International Specialist Program we             This guide enables you to find out how DHL Express can help
provide all DHL Express employees with the requisite                  you with your international shipping needs, and to see what best
knowledge they need to do their job competently and                   fits your needs from our wide range of products and services.
confidently – and that’s good news for both employees and             Should you have any questions, please get in touch with your
customers. As Certified International Specialists you can rely on     DHL Account Manager, call our Customer Service line on 1-242-
DHL Express as the experts in international express.                  302-4075 (NAS) or visit us at dhl.com.bs.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS BAHAMAS
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DHL Service & Rate Guide 2020: Bahamas

SERVICES
    The International                                            How to Ship                     Shipping                     Zones and
                                      Services
       Specialists                                             with DHL Express                   Tools                         Rates

     Export            Import           Domestic         DHL Express                            Optional                             Customs
                                                                            E-commerce                           Surcharges
    Services          Services          Services          Envelope                              Services                             Services

Our core services are time definite and offer you secure door-to-door delivery of goods and documents to and from virtually every
country and territory. Whether you need your shipments delivered at the start, middle or end of a business day, our services offer full
track-and-trace visibility so you always know where your shipments are.

EXPORT SERVICES
DHL Express Worldwide                                                      DHL Express 9:00 (10:30 to the USA)
Our most popular product, DHL Express Worldwide, offers an                 Our premium time-definite service offers a delivery before 9:00
end of business day delivery service around the world for pieces           (10:30 to the USA) on lanes that guarantee either a next or
up to 150lb and shipments up to 2,200lb.                                   second business day delivery. DHL Express 9:00 is offered to the
                                                                           majority of business centers in Europe, the Middle East, Africa,
We deliver reliably and quickly to more global destinations                Asia and the Americas. DHL Express 9:00 features a money-back
across a single integrated network than any other express                  guarantee* and is suitable for pieces up to 66lb and shipments
delivery company.                                                          up to 660lb.

DHL Express 12:00
With DHL Express 12:00 you will receive your shipments before
12 noon on the next possible business day. DHL Express 12:00
offers a money-back guarantee* and allows for heavier pieces
up to 150lb and shipments up to 660lb.

Our international services at a glance

                                                 DHL Express                                                       DHL Express 9:00
                                                                                  DHL Express 12:00
                                                 Worldwide                                                         (10:30 to the USA)
                                                 Delivery by the end of           Delivery before 12 noon          Delivery before 9:00
Service description                              the next possible                on the next possible             (10:30 to the USA) on the
                                                 business day                     business day                     next possible business day
Money-back guarantee                             No                               Yes*                             Yes*
Countries and territories covered                More than 220                    148                              94
Delivery attempts                                2                                2                                2
Maximum piece weight (not on pallet)             150lb                            150lb                            66lb
Maximum pieces per shipment                      –                                10                               10
Maximum piece dimensions (L x W x H)†            48 x 31.5 x 31.5in               47.2 x 31.5 x 31.5in             47.2 x 31.5 x 31.5in
Maximum pallet weight                            660lb                            Pallets not accepted             Pallets not accepted
Maximum shipment weight                          2,200lb                          660lb                            660lb
Maximum pallet dimensions (L x W x H)            48 x 48 x 31.5in                 Pallets not accepted             Pallets not accepted

*Additional terms and conditions apply – see dhl.com.bs/express for details.
†A shipment is deemed unacceptable if its packaging is absent or inadequate, or if transporting the shipment would present risks of damaging

equipment, other packages or injuring personnel. DHL reserves the right to either not accept or return the shipment to the shipper. These network
restrictions are subject to change with 30 days’ notice.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS BAHAMAS
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DHL Service & Rate Guide 2020: Bahamas

SERVICES
    The International                                       How to Ship                   Shipping                Zones and
                                     Services
       Specialists                                        with DHL Express                 Tools                    Rates

     Export           Import          Domestic       DHL Express                          Optional                     Customs
                                                                       E-commerce                    Surcharges
    Services         Services         Services        Envelope                            Services                     Services

        IMPORT SERVICES
        With our DHL Express Worldwide Import product, you can import shipments
        from over 220 countries and territories in the world. This is more than any
        other express delivery company can offer. What’s more, customers in, say, the
        USA can order an import from China not just to the USA, but to other
        destinations as well. We call this a third country shipment.

        There is no need for local brokers or forwarders to get involved in any part of
        the process. You are in full control, and able to manage all aspects of your
        imports in a very simple way.

        If you need a faster delivery, our DHL Express 12:00 and DHL Express 9:00
        services are available for import as well. You can order an import from another
        country, to be delivered to your country or any other destination, by using our
        dedicated electronic shipping solution for imports. You will have one account
        number, one invoice in a single currency and a fixed price that means you know
        exactly what you will pay.

        DOMESTIC SERVICES
        If you want to ship documents or goods within your own country, we can offer
        our Time Definite Domestic products with delivery time guarantees of 12:00,
        10:30, 9:00 or the end of the next possible business day.

        DHL EXPRESS ENVELOPE
        Our DHL Express Envelope service provides door-to-door international
        delivery of lightweight document shipments by the end of the next possible
        business day. It also offers you carbon neutral shipping at no extra charge.
        Its features include:

        nn     Up to 10oz
        nn     Global coverage
        nn     Document shipments only
        nn     Packaging envelope included
        nn     GoGreen Climate Neutral service
SERVICE & RATE GUIDE 2020 - DHL EXPRESS BAHAMAS
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DHL Service & Rate Guide 2020: Bahamas

SERVICES
     The International                                         How to Ship                 Shipping                      Zones and
                                     Services
        Specialists                                          with DHL Express               Tools                          Rates

      Export           Import          Domestic          DHL Express                      Optional                              Customs
                                                                       E-commerce                           Surcharges
     Services         Services         Services           Envelope                        Services                              Services

POWERING UP THE POTENTIAL OF INTERNATIONAL E-COMMERCE
International e-commerce
The explosion in online shopping extends across borders, and
this trend looks set to continue. DHL supports our customers’
international growth with:
                                                                          DHL’s On Demand Delivery tool keeps receivers informed
                                                                          of shipment progress, allowing them to reschedule,
nn   Global reach
                                                                          reroute, release or conveniently collect from a DHL
nn   Express options
                                                                          Service Point. It is an innovative, easy-to-use, mobile-
nn   Duties and taxes paid options and customs expertise
                                                                          friendly service, especially for residential deliveries.
nn   Late pick ups
nn   Easy returns solutions
                                                                          Designed to enhance the online shopper’s experience,
                                                                          especially for residential deliveries, the service is
Fast, flexible and easy
                                                                          available globally, meaning consistent service standards
Consumers expect everything ‘on demand’ – anytime, anywhere.
                                                                          and a harmonized user experience.
DHL shipping options give customers a distinct competitive
edge: over 90% of online consumers look at the available
delivery options before going to the checkout, and their decision
is influenced by delivery speed, flexibility and ease.                                          Scheduled delivery     Signature release/
                                                                                                                      leave your signature

                                                                                                Leave with neighbor      Collect from
                                                                                                   or concierge          Service Point

                                                                                                Alternative address      Vacation hold

                                                                       Discover and grow
                                                                       Visit discover.dhl.com to learn more about how DHL helps
                                                                       e-commerce companies ranging from start-ups to large
                                                                       enterprises, advising them on how to grow internationally.
                                                                       Our e-commerce focussed country guides, white papers such as
                                                                       ‘The 21st Century Spice Trade’, customer and trend research and
                                                                       market intelligence tools can enable you to better understand
                                                                       your customers and shipping requirements to take the next step
                                                                       in your e-commerce journey.

                                                                       Our customers go global with ease and speed, maximizing the
                                                                       enormous potential of international e-commerce.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS BAHAMAS
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DHL Service & Rate Guide 2020: Bahamas

SERVICES
     The International                                                How to Ship                       Shipping                     Zones and
                                          Services
        Specialists                                                 with DHL Express                     Tools                         Rates

      Export              Import            Domestic          DHL Express                              Optional                            Customs
                                                                                   E-commerce                           Surcharges
     Services            Services           Services           Envelope                                Services                            Services

OPTIONAL SERVICES
DHL Express offers a wide range of optional services – from                        Importer of Record (IOR)                                 View charges
non-standard deliveries and billing options to climate neutral                     This service allows the shipper to send a dutiable shipment to
shipping. You have the flexibility to choose the best service for                  the receiver, with the duties and taxes invoiced to a third party at
your needs with our express delivery services worldwide.                           destination acting as the nominated Importer of Record (IOR).
Contact Customer Services to learn more.                                           The customs invoice must indicate the importer’s billing details
                                                                                   in addition to the receiver’s shipping address.
Duties and Taxes Paid                                    View charges
DHL Express can arrange for the shipper or a third party to be                     Printed Invoice                                          View charges
billed for any duties and taxes payable at destination, rather                     This service is for customers who require a paper invoice where
than the receiver of the shipment being billed. Charges apply                      e-billing is the agreed standard. This service provides flexibility
whenever the shipper requests that duties, taxes or other                          for a different invoicing method than what is already agreed.
regulatory fees be billed outside of the destination country.
                                                                                   Residential Address                                     View charges
Dedicated Pickup and Delivery                           View charges               Customers shipping to a home or private residence can activate
If your business needs a dedicated vehicle to collect or deliver                   specific delivery options by designating the delivery address as
unusual shipments, or a pickup or delivery outside normal                          residential. For such shipments, DHL Express will proactively
business hours, we can arrange this.                                               notify the receiver via email or SMS about the shipment’s
                                                                                   progress. Receivers can then select the most suitable delivery
Shipment Preparation                                     View charges              option on the On Demand Delivery website.
This is a convenient, fast and reliable service for seasonal
or irregular shipments that require extra resources for their                      GoGreen Climate Neutral                               View charges
preparation. DHL manages the entire process of waybill                             This service is for customers who need a
preparation, content selection, labelling and packaging,                           reliable method to calculate their annual
then sends the shipments to the designated domestic or                             carbon emissions at a shipment level and
international addresses.                                                           subsequently offset these emissions
                                                                                   through approved environmental programs. The whole process
Saturday Delivery                                       View charges               is verified annually by an independent body accredited by the
We offer Saturday delivery services to key cities in more than                     United Nations. DHL can also provide reports for either a high
70 countries.                                                                      level estimate or a detailed carbon footprint.

Shipment Insurance                                    View charges                 Packaging                                               View charges
We recommend this comprehensive protection for your valuable                       We offer a range of high-quality DHL-branded packaging items.
or personal shipments, giving you peace of mind in the unlikely                    One-off flyers, envelopes and smaller boxes are free of charge.
event of physical damage or loss.                                                  Larger boxes and tubes can be ordered through Customer
                                                                                   Services and will be provided by the courier at time of pickup,
Extended Liability                                       View charges              a charge applies.
If you are sending valuable documents such as passports, visa
applications or regulatory certificates you can extend the DHL                     Change of Billing                                         View charges
standard liability with this service. It provides coverage and                     This applies when a customer requests a change of defined
compensation in the case of loss or damage.                                        billing information on an already issued invoice, and which will
                                                                                   result in a reissuing of the invoice and, in case of an account
Direct Signature                                       View charges                change, crediting of the old account and debiting of the new.
If you are sending sensitive documents or high value contents
you can request DHL to obtain a direct signature from the                          Neutral Delivery                                      View charges
consignee or a representative at the delivery address. DHL will                    This service allows for the delivery of non-document shipments,
ensure your shipment is not re-directed, or delivered at an                        without any value of the product being shared or exposed to
alternative address.                                                               the receiver, since the commercial invoice is removed prior
                                                                                   to delivery.
For a full list of optional services, please visit dhl.com.bs/optional_services.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS BAHAMAS
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DHL Service & Rate Guide 2020: Bahamas

SERVICES
     The International                                                 How to Ship                  Shipping                    Zones and
                                         Services
        Specialists                                                  with DHL Express                Tools                        Rates

      Export             Import            Domestic          DHL Express                           Optional                          Customs
                                                                               E-commerce                          Surcharges
     Services           Services           Services           Envelope                             Services                          Services

SURCHARGES                                                                     Lithium Batteries                                       View charges
                                                                               A surcharge may apply per shipment when the handling and
                                                                               transportation of shipments involves Lithium Ion or Lithium
In order to maintain a consistently high level of service, in
                                                                               Metal batteries compliant with the appropriate IATA Packing
specific circumstances DHL Express levies a surcharge for
                                                                               Instructions 966, 967, 969 and 970, Section II.
exceptional activities, ensuring that these surcharges are fair for
all of our customers.
                                                                               Excepted Quantities                                     View charges
                                                                               This fixed surcharge is applied per shipment when the handling
Fuel Surcharge                                                  View charges
                                                                               and transportation of shipments involves substances and
This variable surcharge is applied to the weight charge of each
                                                                               commodities that are in Excepted Quantities in compliance with
shipment and any transportation related surcharges. It is
                                                                               IATA Dangerous Goods Regulations.
derived from publicly available fuel oil indices that are also
shown on the DHL Express website at dhl.com.bs/fuelsurcharge.
                                                                               Limited Quantities                                      View charges
The charge is calibrated every month to the oil price that was
                                                                               A surcharge is applied per shipment when the ground handling
current two months prior to the billing month. The Fuel
                                                                               and transportation of shipments involves substances and
Surcharge applies to domestic and international shipments.
                                                                               commodities that are in Limited Quantities in compliance
                                                                               with ADR regulations and which are restricted from air
Remote Area                                                     View charges
                                                                               transportation. Such dangerous goods are restricted to no
This surcharge applies when a shipment is collected from
                                                                               more than 66lb per piece and are accepted from approved
or delivered to a location that is distant or difficult to serve.
                                                                               shippers only.
The Remote Area surcharge applies to international and
domestic shipments.
                                                                               Dry Ice UN1845                                          View charges
                                                                               A service charge will be applied for the handling and
Overweight Piece                                                View charges
                                                                               transportation of Dry Ice UN1845, which is used as a freezing
A fixed surcharge is applied to every piece, including a
                                                                               agent for non-dangerous goods.
pallet that exceeds a scale or volumetric weight of 150lb.
The Overweight Piece surcharge applies to domestic and
                                                                               Address Correction                                      View charges
international shipments.
                                                                               This fixed surcharge is applied to any shipment that has an
                                                                               incorrect delivery address at the time of pickup and the delivery
Oversize Piece                                                  View charges
                                                                               cannot be fulfilled after making efforts at the destination to
This fixed surcharge applies to every piece, including a pallet,
                                                                               determine the correct address. This surcharge applies to
with a single dimension in excess of 48in. The Oversize Piece
                                                                               domestic and international shipments.
surcharge applies to domestic and international shipments.

                                                                               Data Entry                                              View charges
Non-Stackable Pallet                                            View charges
                                                                               This fixed surcharge applies for each shipment consigned with
This fixed surcharge is applied to every pallet within a shipment
                                                                               non-electronic, paper based manual waybills. Electronic
that cannot be stacked, either on request by the shipper, or
                                                                               shipping documentation incurs no additional charges.
because of its shape, content or packaging. This surcharge
applies to domestic and international shipments.
                                                                               Security Charges                                        View charges
                                                                               Additional surcharges may apply when shipping from or to a
Dangerous Goods                                                 View charges
                                                                               destination country where DHL is operating at elevated risk due
DHL can carry acceptable quantities of dangerous goods or
                                                                               to continuous state of war, civil unrest, or continuous threats
hazardous materials. Packages containing dangerous goods
                                                                               from terrorism (Elevated Risk), or when shipping to a
materials will be assessed and a service charge will be applied
                                                                               destination country that is subject to trade restrictions imposed
accordingly. Additional charges may also apply.
                                                                               by the UN Security Council (Restricted Destination).

For a full list of surcharges, please visit dhl.com.bs/surcharges.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS BAHAMAS
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DHL Service & Rate Guide 2020: Bahamas

SERVICES
    The International                                              How to Ship                       Shipping                    Zones and
                                        Services
       Specialists                                               with DHL Express                     Tools                        Rates

      Export             Import           Domestic          DHL Express                             Optional                          Customs
                                                                                E-commerce                          Surcharges
     Services           Services          Services           Envelope                               Services                          Services

CUSTOMS SERVICES
DHL Express is the international specialist in shipping, with                   operated within a country or customs union, and is necessary
extensive knowledge and experience of dealing with customs                      prior to final clearance by the importer or designated broker.
topics worldwide. For your peace of mind, we provide a wide                     Bonded Transit applies to both export and import shipments
range of customs support for standard as well as non-routine                    whenever DHL is required to open, manage or report any form
customs-clearance processes. By making sure that clearance is                   of transfer under bond using our own guarantee.
a smooth and efficient process, we ensure your shipments arrive
as quickly as possible, and leave you free to focus on your core                Export Declaration                                     View charges
business. With our online tool (tas.dhl.com) we provide essential               Applies in countries where an export declaration is required
customs information to help you prepare your shipments.                         for shipments containing controlled commodities or exceeding
                                                                                a certain value threshold or weight. Depending on origin
Disbursement                                             View charges           country, shippers that submit a declaration online may avoid
At the receiver’s request, DHL credit or cash is used to fund the               the local charge.
clearance, duty and tax charges relating to a shipment or piece,
instead of the receiver using their own bond or credit line.                    Release to Broker                                       View charges
The customs process is accelerated, with DHL making prompt                      At shipper or importer request, the release of a DHL Express
payment of relevant charges while the receiver defers payment                   shipment to the customers designated customs broker of
until an agreed date.                                                           choice. DHL will transfer the responsibility for a shipment and
                                                                                related customs documentation to the customer’s nominated
Advance Payment                                       View charges              broker for clearance and last mile delivery.
The service covers any import of a non-document shipment for
which DHL has paid or used its customs credit line advancing                    Clearance Data Modification                           View charges
customs duties, taxes or regulatory charges on behalf of those                  A surcharge applies in case the customs declared value of a
importers with whom DHL has no contract. The charge is based                    shipment requires modification either before or during the
on the credit advanced or guaranteed and is subject to a                        customs clearance process.
standard minimum.
                                                                                Multiline Entry                                         View charges
Formal Clearance                                       View charges             A service charge will be assessed for multiline item entries with
Applied in selected countries, when importing goods with an                     more than five lines. An example would be – one shipment with
aggregated declaration value or weight exceeding the limits set                 multiple products or multiple invoices. All products require
by destination customs authorities, or due to other regulatory                  identification and must be classified under separate harmonized
requirements are excluded from routine clearance procedures.                    tariff numbers.

Bonded Storage                                            View charges          Temporary Import/Export                                 View charges
Storage charges apply when the shipment cannot be released by                   When requested by the shipper or importer, DHL prepares the
customs due to inaccurate or missing paperwork. Charges take                    merchandise or goods for their temporary export and later
effect three calendar days after the freight arrival date or broker             import. Raw or semi-finished materials can be imported into a
notification, whichever is later. The charge applies to the duty                Customs’ approved Export Processing Zone or Free Trade Zone
and taxes payer.                                                                for value adding activities, providing the finished goods are
                                                                                subsequently exported.
Bonded Transit                                        View charges
A bonded shipment occurs when DHL is requested to move
non-document foreign-origin goods to a location other than the
regular DHL gateway at destination. Bonded Transit is normally

For a full list of customs charges, please visit dhl.com.bs/customs_services.
SERVICE & RATE GUIDE 2020 - DHL EXPRESS BAHAMAS
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DHL Service & Rate Guide 2020: Bahamas

HOW TO SHIP WITH DHL EXPRESS
    The International                                       How to Ship                   Shipping                  Zones and
                                    Services
       Specialists                                        with DHL Express                 Tools                      Rates

          Preparing Your Shipment                      Packaging Your Shipment                       Paying for Your Shipment

PREPARING YOUR SHIPMENT: AS EASY AS 1-2-3

      1       Shipment weight
              Please weigh and measure your shipment. If you are
              sending a large but lightweight shipment, where its
                                                                                 Height

              volumetric (dimensional) weight exceeds its actual
              weight, the cost of the shipment is calculated on the space
              your consignment takes up on the aircraft. This is a                        Length
              standard IATA method. To calculate the volumetric weight                                                Width
              of your shipment, simply multiply the length by height by
              width in inches, then divide the total sum by 139 for each
              piece in the shipment. Any piece in the shipment may be
              re-weighed and/or re-measured by DHL to confirm this
              calculation.

      2       Documentation required: waybill
              All shipments sent with DHL Express need to have a fully
              completed DHL waybill or label securely attached to each
              piece. This will enable the successful movement of your
              shipment through the DHL network. Each waybill or label
              is individually numbered to allow you to track your
              shipment from collection through to delivery. Your
              shipment may also need to be accompanied by customs
              documentation, such as a commercial or proforma
              invoice, as well as additional paperwork depending on the
              contents and value of the shipment and the country you
              are sending to.

      3       Documentation required: invoice
              A commercial or proforma invoice is required when
              sending non-document shipments to countries and
              territories outside your origin country or customs union.
              This is essentially a declaration containing all the details
              of a transaction and is used by customs authorities to
              assess if duties or taxes are payable. A commercial invoice
              is used when goods are part of a commercial transaction
              or intended for resale. A proforma invoice is used when
              sending goods of no commercial value (for example,
              when sending samples).
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DHL Service & Rate Guide 2020: Bahamas

HOW TO SHIP WITH DHL EXPRESS
     The International                                     How to Ship                                       Shipping                                          Zones and
                                      Services
        Specialists                                      with DHL Express                                     Tools                                              Rates

           Preparing Your Shipment                     Packaging Your Shipment                                                   Paying for Your Shipment

PREPARING YOUR SHIPMENT
Your invoice will require the following details:

                                                               Exporter                                                          Commercial
 1
     BANK DETAILS                                             Tax ID/VAT number
                                                                                                                                 Invoice

      These are the bank details that will be used
                                                                                                                                 Date
      for the transaction between the seller and               Bank details
                                                                                    1
                                                                                                                                 Waybill number
      buyer. These details are not required for
                                                                                                                                 Invoice number
      non-commercial/proforma invoices.                                                                                          Exporter code

                                                               Importer (bill to)                                                Receiver if different from Importer
 2
     DESCRIPTION                                                                                                                Tax ID/VAT number

      Generic or broad descriptions are no longer                                                                                Shipment reference
      permitted and are likely to cause delays.
      Descriptions should include the items, how               Full       2     Commodity       Item            Unit value       Subtotal         Net weight     Country of
                                                               description      code            quantity        [Currency]       value                           manufacture/
      many there are, what they are made of, and               of goods                 3                                        [Currency]                      origin
                                                                                                                                                                            4
      what they will be used for. For example,
      describing items as ‘samples’, ‘parts’ or
      ‘spares’ is not acceptable for customs
                                                               Freight
      classification, safety and security reasons.
                                                               Insurance

                                                                                Total declared value/currency		5                  Total net weight/lb(s)
 3
     COMMODITY CODE
      This is the product identification code used                              Total pieces			                                   Total gross weight/lb(s)

      by the exporting country to classify the
      goods to be exported. It assists clearance              6 Type of export
                                                              7 Incoterms
      and avoids delays.
                                                              8 Reason for export
                                                                 I/We hereby certify that the information contained in this invoice is true and correct and that the contents
                                                                 of the shipments are as stated above.
 4
     COUNTRY OF MANUFACTURE/ORIGIN
                                                                 Position in company                                                Signature
      This relates to the place of manufacture,
      not the country of export. If items are                                                                                       Company stamp

      manufactured in more than one country,
      please list the origins.

 5
     TOTAL DECLARED VALUE                                                 7
                                                                                    INCOTERM
      This is the total value of the transaction for                                 Insert the Incoterm that best describes the
      customs purposes based on the Incoterm                                         terms of the transaction. For example, DAP
      selected. The total declared value should                                      (Delivered At Place).
      include freight and insurance charges
      if the seller is responsible for these two                           8        REASON
                                                                                            FOR EXPORT
      elements.                                                                     This could be: For Sale; For Repair; After
                                                                                    Repair; Gift; Sample; Personal Use Not
 6
     TYPE OF EXPORT                                                                For Resale; Replacement; Intercompany
      The options are: (1) Permanent;                                               Transfer; or Personal Effects.
      (2) Temporary; and (3) Repair & Return.
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DHL Service & Rate Guide 2020: Bahamas

HOW TO SHIP WITH DHL EXPRESS
     The International                                        How to Ship                  Shipping                   Zones and
                                     Services
        Specialists                                         with DHL Express                Tools                       Rates

          Preparing Your Shipment                        Packaging Your Shipment                      Paying for Your Shipment

PACKAGING YOUR SHIPMENT
To ensure that your shipments travel safely and securely              Prohibited and Restricted Commodities
through the DHL Express global network, it is important that          Prohibited Items
they are packaged and labeled correctly.                              The following items will NOT be accepted for carriage by DHL.
                                                                      This list includes items which are prohibited for carriage by
Packaging guidelines                                                  any law, regulation or statute of any federal, state or local
nn   If you are re-using envelopes or boxes, please ensure that      government of any country from, to or through which the items
     old labels and markings are removed                              may be carried. For international carriage there may be
nn   Securely fix the waybill to the shipment. The waybill can be     additional prohibited items specified by the country of
     thought of as the shipment’s airline ticket and it will delay    destination. DHL may at its sole discretion refuse to carry other
     delivery if it becomes separated from your shipment              items not listed below.
nn   The barcodes on the waybill are scanned at numerous              nn   All Samsung Galaxy Note7 and Samsung Note7 devices
     points during your shipment’s journey. Please ensure             nn   Bullion (of any precious metal)
     the barcode is flat and not covered by tape, shrinkwrap          nn   Cash (legal tender – bank notes, currency notes and coins)
     or strapping                                                     nn   Complete firearms, ammunition, explosives/explosive
nn   Place the waybill on the top or side of your shipment                 devices including inert explosives and test pieces, air guns,
     and please ensure it does not overlap the corners or                  replica and imitation firearms
     edges of boxes                                                   nn   Human remains or ashes in any form
nn   Use adequate protective wrapping for fragile or delicate         nn   Hunting (animal) trophies, animal parts such as ivory and
     items and ensure they are packed as far away as possible              shark’s fin, animal remains or ashes, or animal by-products
     from the corners of boxes                                             and derived products not intended for human
nn   To prevent injury to our employees, please pay special                consumption, prohibited for movement by the CITES
     attention to the packaging of sharp items. There should not           Convention and/or local law
     be any possibility of the contents piercing the packaging        nn   Illegal goods, such as counterfeit goods and narcotics
nn   Any individual pieces over 150lb should be placed on a           nn   Live animals (including but not limited to mammals,
     pallet. If you are sending a multi-piece shipment, it is not          reptiles, fish, invertebrates, amphibians, birds, insects,
     necessary to place the individual pieces on a pallet unless           larvae and pupae)
     they exceed 150lb. For example, a shipment comprising            nn   Loose lithium metal batteries under IATA PI968 section II
     four 55lb pieces does not have to be placed on a pallet          nn   Loose precious and semi-precious stones (cut or un-cut,
                                                                           polished or un-polished)
DHL packaging
We offer a range of high-quality DHL-branded packaging items,
suitable for shipping items of all shapes and sizes. The items
available include:
nn   Flyer bags
nn   Cardboard document envelopes
nn   Boxes in a range of sizes
nn   Tubes
nn   Bottle boxes

For more information please refer to the Packing Guide
available on dhl.com.bs/packingguide.
13

DHL Service & Rate Guide 2020: Bahamas

HOW TO SHIP WITH DHL EXPRESS
     The International                                         How to Ship                 Shipping                   Zones and
                                      Services
        Specialists                                          with DHL Express               Tools                       Rates

            Preparing Your Shipment                       Packaging Your Shipment                     Paying for Your Shipment

Restricted Items                                                            Air Transport Association regulations (“IATA”), the
The following items will NOT be accepted for carriage unless                Agreement on Dangerous Goods by Road (“ADR”) or
otherwise agreed to by DHL. To obtain such agreement a                      International Maritime Dangerous Goods (“IMDG”)
business case will need to be conducted by DHL and the items                regulations. Applicable to all shipments valued in excess of
approved for carriage will be recorded in writing with the                  EUR 500,000
customer.                                                              nn   Financial and monetary commodities – examples include
nn   Air guns, tasers, imitation or replica firearms, firearm parts         but are not limited to activated SIM cards for mobile
     and replica ammunition (includes rifle butts, trigger                  phones, blank or activated credit or cash dispenser cards,
     mechanisms, screws/bolts etc which are manufactured for                blank cheques, event tickets, lottery tickets, money or
     the sole purpose of creating a functional firearm)                     postal orders, pre-paid phone cards, tickets (blank stock),
nn   Antiques and works of art with a shipment value in excess              traveller’s cheques, vouchers/tokens, unused stamps etc.
     of EUR 500,000                                                         Applicable to all shipments valued in excess of
nn   Banderols/Tax stickers with a shipment value in excess of              EUR 500,000
     EUR 500,000                                                       nn   Furs
nn   Cannabis for medicinal purposes from bona fide                    nn   Jewellery and watches and with individual values in excess
     pharmaceutical manufacturers with appropriate licences                 of EUR 5,000. The shipment must not exceed EUR 100,000
     and where lawful to ship, which must be in tablet or liquid
     form, may be carried with an approved business case.
     The value of one shipment must not exceed EUR 10,000
                                                                       PAYING FOR YOUR SHIPMENT
nn   Cigarettes, cigars, tobacco products and electronic
                                                                       You can pay for DHL Express services either with cash, a credit
     cigarettes with a shipment value in excess of EUR 500,000
                                                                       card or by bank transfer. You can open an account with DHL
nn   Commemorative coins and medals with an individual value
                                                                       Express to pay via bank transfer; and all account customers
     or total shipment value of EUR 2,000 or more are restricted
                                                                       receive invoices on a pre-agreed basis. For more details, please
     for carriage
                                                                       get in touch with a Customer Service Advisor at your local
nn   Dangerous/hazardous goods including but not limited to
                                                                       DHL Express office or go to dhl.com.bs/en/express/shipping/
     perfumes, aftershaves, aerosols, flammable substances,
                                                                       open_account.
     dry ice, biological substances, UN classified dangerous
     goods and any goods specified as such under International
14

DHL Service & Rate Guide 2020: Bahamas

SHIPPING TOOLS
    The International                                         How to Ship                 Shipping                   Zones and
                                     Services
       Specialists                                          with DHL Express               Tools                       Rates

SHIPPING TOOLS
Making shipping easier                                               It is a Windows-based system, which is easy to use yet very
DHL Express offers a choice of electronic tools to suit even the     powerful – enabling you to handle everything from regular
most demanding requirements. We invest continually in market-        mailshots to multi-stage shipping processes.
leading technologies to make it easier for you to send your
shipments around the world. As a result, you have more time to
focus on your business.

Our electronic solutions cover online and offline options, as well
as integrated solutions. In addition, we provide industry-specific
solutions tailored for the Life Sciences and Technology sectors.
More information about our general capabilities is provided on
this page.

                                                                          The new DHL Express Mobile app lets you track
                                                                          your shipments and manage your deliveries all in
                                                                          one place. You can locate the nearest DHL Service
                                                                          Point for parcel drop off or collection, and quickly
                                                                          check shipping rates too – right on your smartphone.
     MyDHL+ re-imagines the way the shipping business
                                                                          Advanced GPS location services and camera barcode
     does business, by combining the tools and services
                                                                          scanning are also available. Download DHL Express
     our customers use most. With its mobile friendly and
                                                                          Mobile today, on Android or iPhone.
     intuitive interface, customers can now import, export,
     schedule a pickup, track shipments and pay bills more
     quickly than ever – all in one visit, with one password
     and zero headaches. MyDHL+ makes it incredibly easy
     to navigate the complexities of international shipping.
     Try it out now at mydhl.com.
                                                                     Customer shipping integration
                                                                     Using EDI and XML Services enables you to incorporate
                                                                     DHL’s online shipping capabilities into your own website,
DHL.com                                                              warehouse or customer service application. This provides global
Our website provides a comprehensive guide to DHL Express            shipment tracking while making it faster and easier to access
shipping services, as well as transport news, service updates        information about transit times, rates and courier bookings.
and contact details. To make doing business with us even easier,
the site features interactive tools that include online booking,     Specific solutions
tracking and a volumetric weight calculator.                         DHL offers additional capabilities for businesses requiring more
                                                                     specialized solutions – for example, its Medical Express and
Easyship                                                             Collect & Return services. For more information, please contact
This is an offline advanced shipment management tool for any         your DHL Account Manager or local Customer Service team.
organization with large shipping volumes or regular scheduled
deliveries. DHL Easyship can handle the needs of multinational
supply chains or any business with a central shipping function.
15

DHL Service & Rate Guide 2020: Bahamas

ZONES AND RATES
     The International                                                 How to Ship                       Shipping               Zones and
                                          Services
        Specialists                                                  with DHL Express                     Tools                   Rates

 Calculate the Price         Optional                                Customs        Service Capability       Export      Import        Domestic
                                                Surcharges
 of Your Shipment            Services                                Services       and Rating Zones        Services    Services       Services

CALCULATE THE PRICE OF YOUR SHIPMENT: AS EASY AS 1-2-3

           1        Decide which service best suits your
                    needs (see page 4 for international
                    services) and weigh your shipment (see
                    page 10 and dhl.com/volumetricweight)

           2        Determine the rating zone of the origin or
                    destination (see pages 17 and 18)

           3        Find the rate using the rating zone and
                    weight of your shipment (see page 19 for
                    exports and page 21 for imports)

OPTIONAL SERVICES
 Optional services                View explanation        Charging method                          Charge

 Duties and Taxes Paid                                    Per shipment                             25.00 USD
 Dedicated Pickup                                         Per shipment - minimum                   27.30 USD
 Dedicated Delivery                                       Per shipment - minimum                   54.60 USD
 Shipment Preparation                                     Per shipment                             27.30 USD
 Saturday Delivery                                        Per shipment                             52.50 USD
 Shipment Insurance                                       By shipment value                        12.06 USD or 1% of insured  value per shipment
 Extended Liability                                       Per shipment                             4.56 USD
 Direct Signature                                         Per shipment                             5.80 USD
 Importer of Record (IOR)                                 Per shipment                             21.00 USD
 Printed Invoice                                          Per invoice                              3.42 USD
 Residential Address                                      Per shipment                             7.30 USD
 GoGreen Climate Neutral                                  By shipment weight                       0.11 USD
 Packaging                                                Per item                                 3.42 USD minimum
 Change of Billing                                        Per invoice                              34.20 USD
 Neutral Delivery                                         Per shipment                             24.10 USD

For a full list of optional services, please visit our website at dhl.com.bs/optional_services.
16

DHL Service & Rate Guide 2020: Bahamas

ZONES AND RATES
     The International                                                How to Ship                       Shipping                Zones and
                                             Services
        Specialists                                                 with DHL Express                     Tools                    Rates

 Calculate the Price         Optional                               Customs        Service Capability        Export       Import       Domestic
                                                 Surcharges
 of Your Shipment            Services                               Services       and Rating Zones         Services     Services      Services

SURCHARGES
 Surcharges            View explanation                             Charging method         Charge

                                                                                            Percentage of transportation and additional charges,
 Fuel Surcharge                                                     Per shipment
                                                                                            as per index; details here
 Remote Area                                                        By shipment weight      27.30 USD per shipment or 0.27 USD per lb, if higher
 Additional Handling
                                              Overweight Piece      Per piece               94.00 USD
                                                 Oversize Piece     Per piece               94.00 USD
                                           Non-Stackable Pallet     Per piece               176.00 USD
 Dangerous Goods
                                          Full Dangerous Goods      Per shipment            94.00 USD
                        Lithium Batteries Section II (PI965)        Per shipment            94.00 USD
                    Lithium Batteries Section II (966, 969)         Per shipment            5.70 USD
                                            Excepted Quantities     Per shipment            5.70 USD
                                             Limited Quantities     Per shipment            26.00 USD
                                              Dry Ice (UN1845)      Per shipment            13.60 USD
 Address Correction                                                 Per shipment            International: 13.00 USD; Domestic: 5.70 USD
 Data Entry                                                         Per shipment            5.70 USD
 Security Charges
                                                  Elevated Risk     Per shipment            23.00 USD
                                          Restricted Destination    Per shipment            35.00 USD

CUSTOMS SERVICES
 Customs services            View explanation        Charging method                                    Charge

                                                                                                        From 1.00 to 20.00 USD: 17.40 USD
                                                                                                        From 20.01 to 50.00 USD: 23.20 USD
                                                                                                        From 50.01 to 200.00 USD: 34.78 USD
                                                                                                        From 200.01 to 500.00 USD: 58.00 USD
 Disbursement                                        Per shipment
                                                                                                        From 500.01 to 1,000.00 USD: 69.58 USD
                                                                                                        From 1,001.00 to 2,000.00 USD: 115.96 USD
                                                                                                        From 2,000.01 lb and over: 173.94 USD
                                                                                                        Pallets/crates/oversize: 231.93 USD
                                                                                                        From 1.00 to 20.00 USD: 17.40 USD
                                                                                                        From 20.01 to 50.00 USD: 23.20 USD
                                                                                                        From 50.01 to 200.00 USD: 34.78 USD
                                                                                                        From 200.01 to 500.00 USD: 58.00 USD
 Advance Payment                                     Per shipment
                                                                                                        From 500.01 to 1,000.00 USD: 69.58 USD
                                                                                                        From 1,001.00 to 2,000.00 USD: 115.96 USD
                                                                                                        From 2,000.01 lb and over: 173.94 USD
                                                                                                        Pallets/crates/oversize: 231.93 USD
 Formal Clearance                                    Per shipment                                       12.00 USD
 Bonded Storage                                      Per shipment, per day after 3 calendar days        6.00 USD
 Bonded Transit                                      Per shipment                                       51.30 USD
 Export Declaration                                  Per shipment                                       12.00 USD
 Release to Broker                                   Per shipment                                       45.60 USD
 Clearance Data Modification                         Per shipment                                       58.00 USD
 Multiline Entry                                     Rate per shipment after 5 lines                    20.00 USD
 Temporary Import/Export                             Per shipment                                       45.60 USD

Please visit our website for a full list of surcharges and customs services.
17

DHL Service & Rate Guide 2020: Bahamas

ZONES AND RATES
    The International                                                How to Ship                         Shipping                         Zones and
                                        Services
       Specialists                                                 with DHL Express                       Tools                             Rates

 Calculate the Price        Optional                               Customs      Service Capability           Export              Import         Domestic
                                               Surcharges
 of Your Shipment           Services                               Services     and Rating Zones            Services            Services        Services

SERVICE CAPABILITY AND RATING ZONES

                                      DHL        DHL       DHL                                                         DHL          DHL        DHL
Country/Territory           Zone    Express    Express   Express    Imports   Country/Territory              Zone    Express      Express    Express   Imports
                                   Worldwide    9:00      12:00                                                     Worldwide      9:00       12:00
Afghanistan                  7         P                              P       Egypt                           7         P           doc         P        P
Albania                      6         P          P         P         P       El Salvador                     5         P            P          P        P
Algeria                      7         P                    P         P       Eritrea                         7         P                                P
American Samoa               7         P                              P       Estonia                         6         P                      P         P
Andorra                      6         P          P                   P       Ethiopia                        7         P                                P
Angola                       7         P          P         P         P       Falkland Islands                5         P                                P
Anguilla                     3         P                              P       Faroe Islands                   6         P                                P
Antigua                      3         P                              P       Fiji                            7         P                                P
Argentina                    5         P                    P         P       Finland                         6         P                      P         P
Armenia                      6         P                              P       France                          6         P           P          P         P
Aruba                        3         P                              P       French Guyana                   3         P                     doc        P
Australia                    7         P          P         P         P       Gabon                           7         P                     doc        P
Austria                      6         P          P         P         P       Gambia                          7         P                                P
Azerbaijan                   7         P                              P       Georgia                         6         P                                P
Bahrain                      7         P         doc        P         P       Germany                         6         P            P         P         P
Bangladesh                   7         P                              P       Ghana                           7         P           doc        P         P
Barbados                     3         P          P         P         P       Gibraltar                       6         P            P         P         P
Belarus                      6         P                              P       Greece                          6         P                      P         P
Belgium                      6         P          P         P         P       Greenland                       6         P                                P
Belize                       3         P                    P         P       Grenada                         3         P                                P
Benin                        7         P                              P       Guadeloupe                      3         P                     doc        P
Bermuda                      3         P                    P         P       Guam                            7         P                      P         P
Bhutan                       7         P                              P       Guatemala                       5         P           P          P         P
Bolivia                      5         P          P          P        P       Guernsey                        6         P           P          P         P
Bonaire                      3         P                    doc       P       Guinea Republic                 7         P                     doc        P
Bosnia and Herzegovina       6         P                              P       Guinea-Bissau                   7         P                                P
Botswana                     7         P         doc        doc       P       Guinea-Equatorial               7         P                                P
Brazil                       5         P          P          P        P       Guyana (British)                3         P                     doc        P
Brunei                       7         P                    doc       P       Haiti                           3         P                      P         P
Bulgaria                     6         P                     P        P       Honduras                        5         P           doc        P         P
Burkina Faso                 7         P         doc        doc       P       Hong Kong                       7         P            P         P         P
Burundi                      7         P                              P       Hungary                         6         P                      P         P
Cambodia                     7         P                    P         P       Iceland                         6         P                      P         P
Cameroon                     7         P                    P         P       India                           7         P                     doc        P
Canada                       4         P          P         P         P       Indonesia                       7         P                                P
Canary Islands, The          7         P                              P       Iran, Islamic Rep. of           7         P           doc       doc        P
Cape Verde                   7         P                              P       Iraq                            7         P                                P
Cayman Islands               3         P         doc        doc       P       Ireland, Rep. of                6         P           P          P         P
Central African Republic     7         P                              P       Israel                          7         P                                P
Chad                         7         P                              P       Italy                           6         P           P          P         P
Chile                        5         P                     P        P       Jamaica                         3         P                      P         P
China, People’s Republic     7         P                    doc       P       Japan                           7         P                      P         P
Colombia                     5         P          P          P        P       Jersey                          6         P           P          P         P
Comoros                      7         P                              P       Jordan                          7         P           P          P         P
Congo                        7         P                              P       Kazakhstan                      7         P                      P         P
Congo, Democratic Rep. of    7         P                              P       Kenya                           7         P           doc        P         P
Cook Islands                 7         P                              P       Kiribati                        7         P                                P
Costa Rica                   5         P                     P        P       Korea, D.P.R. of (North)        7         P                                P
Cote d’Ivoire                7         P         doc        doc       P       Korea, Rep. of (South)          7         P                      P         P
Croatia                      6         P          P          P        P       Kosovo                          6         P                                P
Cuba                         3         P                              P       Kuwait                          7         P           P          P         P
Curacao                      3         P         doc         P        P       Kyrgyzstan                      7         P                                P
Cyprus                       7         P         doc        doc       P       Lao P.D.R.                      7         P           doc        P         P
Czech Republic, The          6         P          P          P        P       Latvia                          6         P           doc       doc        P
Denmark                      6         P          P          P        P       Lebanon                         7         P           doc        P         P
Djibouti                     7         P                              P       Lesotho                         7         P           doc        P         P
Dominica                     3         P                    doc       P       Liberia                         7         P                                P
Dominican Republic           3         P         doc         P        P       Libya                           7         P                                P
Ecuador                      5         P         doc        doc       P       Liechtenstein                   6         P           P          P         P

doc = document contents only P = document and non-document contents                                                           Table continues overleaf
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com.
18

DHL Service & Rate Guide 2020: Bahamas

ZONES AND RATES
    The International                                                 How to Ship                        Shipping                           Zones and
                                         Services
       Specialists                                                  with DHL Express                      Tools                               Rates

 Calculate the Price         Optional                               Customs      Service Capability             Export             Import         Domestic
                                                Surcharges
 of Your Shipment            Services                               Services     and Rating Zones              Services           Services        Services

SERVICE CAPABILITY AND RATING ZONES

                                       DHL        DHL       DHL                                                          DHL          DHL        DHL
Country/Territory            Zone    Express    Express   Express    Imports   Country/Territory               Zone    Express      Express    Express   Imports
                                    Worldwide    9:00      12:00                                                      Worldwide      9:00       12:00
Lithuania                     6         P                    P         P       Senegal                           7        P           doc         P        P
Luxembourg                    6         P          P         P         P       Serbia, Rep. of                   6        P                                P
Macau                         7         P                    P         P       Seychelles                        7        P                                P
Madagascar                    7         P                    P         P       Sierra Leone                      7        P                     doc        P
Malawi                        7         P                              P       Singapore                         7        P            P         P         P
Malaysia                      7         P          P         P         P       Slovakia                          6        P            P         P         P
Maldives                      7         P                              P       Slovenia                          6        P           doc        P         P
Mali                          7         P                              P       Solomon Islands                   7        P                                P
Malta                         6         P         doc        doc       P       Somalia                           7        P                                P
Marshall Islands              7         P                     P        P       Somaliland, Rep. (N. Somalia)     7        P                                P
Martinique                    3         P                     P        P       South Africa                      7        P           doc        P         P
Mauritania                    7         P                              P       South Sudan                       7        P                                P
Mauritius                     7         P         doc        P         P       Spain                             6        P           P          P         P
Mayotte                       7         P                              P       Sri Lanka                         7        P           P          P         P
Mexico                        4         P                    P         P       St. Barthelemy                    3        P                     doc        P
Micronesia, Fed. States of    7         P                              P       St. Eustatius                     3        P                      P         P
Moldova, Rep. of              6         P                              P       St. Helena                        7        P                                P
Monaco                        6         P          P         P         P       St. Kitts                         3        P                     doc        P
Mongolia                      7         P                              P       St. Lucia                         3        P                     doc        P
Montenegro, Rep. of           6         P                    doc       P       St. Maarten                       3        P           P          P         P
Montserrat                    3         P                              P       St. Vincent                       3        P                                P
Morocco                       7         P          P          P        P       Sudan                             7        P                                P
Mozambique                    7         P         doc        doc       P       Suriname                          3        P                                P
Myanmar                       7         P                    doc       P       Swaziland                         7        P           doc        P         P
Namibia                       7         P         doc        doc       P       Sweden                            6        P            P         P         P
Nauru, Rep. of                7         P                              P       Switzerland                       6        P            P         P         P
Nepal                         7         P                    doc       P       Syria                             7        P                                P
Netherlands, The              6         P          P          P        P       Tahiti                            7        P                                P
Nevis                         3         P                    doc       P       Taiwan                            7        P           P          P         P
New Caledonia                 7         P                              P       Tajikistan                        7        P                                P
New Zealand                   7         P          P         P         P       Tanzania                          7        P           doc       doc        P
Nicaragua                     5         P          P         P         P       Thailand                          7        P            P         P         P
Niger                         7         P                              P       Timor-Leste                       7        P                     doc        P
Nigeria                       7         P                    P         P       Togo                              7        P                                P
Niue                          7         P                              P       Tonga                             7        P                                P
North Macedonia               6         P                              P       Trinidad and Tobago               3        P           P          P         P
Northern Mariana Islands      7         P                              P       Tunisia                           7        P                     doc        P
Norway                        6         P                    P         P       Turkey                            7        P                      P         P
Oman                          7         P          P         P         P       Turkmenistan                      7        P                                P
Pakistan                      7         P         doc        P         P       Turks and Caicos Islands          3        P                     doc        P
Palau                         7         P                              P       Tuvalu                            7        P                                P
Panama                        5         P          P         P         P       Uganda                            7        P           doc       doc        P
Papua New Guinea              7         P                              P       Ukraine                           6        P            P         P         P
Paraguay                      5         P          P         P         P       United Arab Emirates              7        P            P         P         P
Peru                          5         P          P         P         P       United Kingdom                    6        P            P         P         P
Philippines, The              7         P          P         P         P       United States of America          2        P          10:30       P         P
Poland                        6         P          P         P         P       USA - Miami Area                  1        P          10:30       P         P
Portugal                      6         P          P         P         P       Uruguay                           5        P            P         P         P
Puerto Rico                   3         P          P         P         P       Uzbekistan                        6        P                                P
Qatar                         7         P          P         P         P       Vanuatu                           7        P                                P
Reunion, Island of            7         P                    P         P       Vatican City                      6        P                      P         P
Romania                       6         P                    P         P       Venezuela                         5        P                                P
Russian Federation, The       6         P         doc        P         P       Vietnam                           7        P           doc        doc       P
Rwanda                        7         P                              P       Virgin Islands (British)          3        P            P          P        P
Samoa                         7         P                              P       Virgin Islands (US)               7        P                                P
San Marino                    6         P          P         P         P       Yemen, Rep. of                    7        P                                P
Sao Tome & Principe           7         P                              P       Zambia                            7        P           doc         P        P
Saudi Arabia                  7         P          P         P         P       Zimbabwe                          7        P                      doc       P

doc = document contents only P = document and non-document contents
For transit times and the availability of DHL Express 12:00 and DHL Express 9:00 for your origin and destination address, please refer to the
DHL Capability Tool at dct.dhl.com.
19

DHL Service & Rate Guide 2020: Bahamas

ZONES AND RATES
      The International                                   How to Ship                   Shipping                 Zones and
                                      Services
         Specialists                                    with DHL Express                 Tools                     Rates

 Calculate the Price       Optional                    Customs     Service Capability       Export      Import          Domestic
                                          Surcharges
 of Your Shipment          Services                    Services    and Rating Zones        Services    Services         Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE
Weight in lb              Zone 1         Zone 2        Zone 3        Zone 4             Zone 5        Zone 6             Zone 7
Envelopes up to 0.5lb
0.5                        41.84          52.02        66.56         64.91              74.45         79.22              87.12
Documents only up to 4lb
1                          46.49          57.80        73.95         72.12              82.72         88.02               96.80
2                          53.67          66.93        82.79         82.28              93.01         96.84              109.12
3                          60.86          76.05        91.62         92.46              103.32        105.69             121.43
4                          68.05          85.17        100.45        102.64             113.63        114.54             133.74
Documents from 5lb and non-documents from 1lb
1                          48.02          62.06        83.91         77.10              90.90         96.86              101.90
2                          55.30          71.45        92.43         87.41              101.27        105.38             113.81
3                          62.66          80.85        101.02        97.82              111.75        114.00             125.77
4                          70.02          90.25        109.61        108.23             122.23        122.62             137.73
5                          77.45          99.20        118.26        118.69             132.75        131.28             149.78
6                          84.17         108.21        126.87        127.42             143.22        144.92             163.42
7                          90.89         117.22        135.48        136.15             153.69        158.56             177.06
8                          97.61         126.23        144.09        144.88             164.16        172.20             190.70
9                         104.33         135.24        152.70        153.61             174.63        185.84             204.34
10                        111.05         144.25        161.31        162.34             185.10        199.48             217.98
11                        117.41         151.10        170.17        169.84             196.13        210.21             231.53
12                        123.77         157.95        179.03        177.34             207.16        220.94             245.08
13                        130.13         164.80        187.89        184.84             218.19        231.67             258.63
14                        136.49         171.65        196.75        192.34             229.22        242.40             272.18
15                        142.85         178.50        205.61        199.84             240.25        253.13             285.73
16                        149.21         185.35        214.47        207.34             251.28        263.86             299.28
17                        155.57         192.20        223.33        214.84             262.31        274.59             312.83
18                        161.93         199.05        232.19        222.34             273.34        285.32             326.38
19                        168.29         205.90        241.05        229.84             284.37        296.05             339.93
20                        174.65         212.75        249.91        237.34             295.40        306.78             353.48
22                        187.37         226.43        267.63        252.34             317.48        328.26             380.58
24                        200.09         240.11        285.35        267.34             339.56        349.74             407.68
26                        212.81         253.79        303.07        282.34             361.64        371.22             434.78
28                        225.53         267.47        320.79        297.34             383.72        392.70             461.88
30                        238.25         281.15        338.51        312.34             405.80        414.18             488.98
32                        250.97         294.83        356.23        327.34             427.88        435.66             516.08
34                        263.69         308.51        373.95        342.34             449.96        457.14             543.18
36                        276.41         322.19        391.67        357.34             472.04        478.62             570.28

                                                                                                              Table continues overleaf
20

DHL Service & Rate Guide 2020: Bahamas

ZONES AND RATES
     The International                                            How to Ship                       Shipping                    Zones and
                                        Services
        Specialists                                             with DHL Express                     Tools                        Rates

 Calculate the Price        Optional                            Customs        Service Capability         Export         Import         Domestic
                                                 Surcharges
 of Your Shipment           Services                            Services       and Rating Zones          Services       Services        Services

Export rates by zone and product

DHL EXPRESS WORLDWIDE
Weight in lb               Zone 1                Zone 2        Zone 3             Zone 4            Zone 5            Zone 6             Zone 7
38                         289.13                335.87        409.39            372.34             494.12            500.10             597.38
40                         301.85                349.55        427.11            387.34             516.20            521.58             624.48
42                         314.57                363.23        444.91            402.34             538.26            543.06             651.58
44                         327.29                376.91        462.71            417.34             560.32            564.54             678.68
46                         340.01                390.59        480.51            432.34             582.38            586.02             705.78
48                         352.73                404.27        498.31            447.34             604.44            607.50             732.88
50                         365.45                417.95        516.11            462.34             626.50            628.98             759.98
52                         378.17                431.63        533.91            477.34             648.56            650.46             787.08
54                         390.89                445.31        551.71            492.34             670.62            671.94             814.18
56                         403.61                458.99        569.51            507.34             692.68            693.42             841.28
58                         416.33                472.67        587.31            522.34             714.74            714.90             868.38
60                         429.05                486.35        605.11            537.34             736.80            736.38             895.48
80                         562.25                630.95        777.51            708.94             974.00           1,001.78           1,208.08
100                        695.45                775.55        949.91            880.54             1,211.20         1,267.18           1,520.68
120                        828.65                920.15       1,122.31           1,052.14           1,448.40         1,532.58           1,833.28
140                        961.85            1,064.75         1,294.71           1,223.74           1,685.60         1,797.98           2,145.88
For each additional 1lb
From 20 to 40               6.36                  6.84           8.86              7.50              11.04             10.74             13.55
From 40 to 60               6.36                  6.84           8.90              7.50              11.03             10.74             13.55
For each additional 1lb
From 60 to 140              6.66                  7.23           8.62              8.58              11.86             13.27             15.63
From 140 to 600             6.86                  7.43           8.76              8.91              12.19             13.90             16.24
From 600 to 2,000           7.55                  8.17           9.64              9.80              13.42             15.29             17.87

DHL Express 12:00 – Guaranteed delivery before 12:00 on the next possible working day to over 148 countries worldwide.
Add 6.00 USD to the DHL Express Worldwide prices.

DHL Express 9:00 (10:30 to the USA) – Guaranteed delivery before 9:00 on the next possible working day to over 94 countries
worldwide. Add 17.00 USD to the DHL Express Worldwide prices.

Weights are rounded up to the nearest full lb.

Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.com.bs/express for details.

*DHL Express does not accept shipments exceeding 2,200lb, or containing pieces exceeding 660lb or 118in in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on dhl.com.bs/packingguide. These network restrictions are subject to change with 30 days’
notice.
21

DHL Service & Rate Guide 2020: Bahamas

ZONES AND RATES
     The International                                     How to Ship                   Shipping                   Zones and
                                      Services
        Specialists                                      with DHL Express                 Tools                       Rates

 Calculate the Price       Optional                     Customs     Service Capability        Export       Import          Domestic
                                          Surcharges
 of Your Shipment          Services                     Services    and Rating Zones         Services     Services         Services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT
Weight in lb           Zone 1            Zone 2        Zone 3        Zone 4              Zone 5         Zone 6              Zone 7
Documents only up to 4lb
1                      60.85             61.43         80.44         98.67               103.05         124.81              124.82
2                      68.50             70.84         89.88         111.99              116.38         141.51              141.53
3                      76.14             80.26         99.31         125.32              129.71         158.22              158.25
4                      83.78             89.68         108.74        138.65              143.04         174.93              174.97
Documents from 5lb and non-documents from 1lb
1                      61.43             61.43         80.44         99.11               103.49         125.37              125.38
2                      70.68             71.79         89.89         112.44              117.18         142.09              142.11
3                      79.94             82.16         99.33         125.78              130.88         158.81              158.84
4                      89.20             92.53         108.77        139.12              144.58         175.53              175.57
5                      98.45             102.90        118.21        152.46              158.27         192.24              192.29
6                      106.16            111.20        127.21        165.16              171.32         208.16              208.22
7                      113.87            119.50        136.21        177.86              184.37         224.08              224.15
8                      121.58            127.80        145.21        190.56              197.42         240.00              240.08
9                      129.29            136.10        154.21        203.26              210.47         255.92              256.01
10                     137.00            144.40        163.21        215.96              223.52         271.84              271.94
11                     146.79            152.70        172.20        228.65              236.58         287.75              287.86
12                     156.58            161.00        181.19        241.34              249.64         303.66              303.78
13                     166.37            169.30        190.18        254.03              262.70         319.57              319.70
14                     176.16            177.60        199.17        266.72              275.76         335.48              335.62
15                     185.95            185.90        208.16        279.41              288.82         351.39              351.54
16                     195.74            194.20        217.15        292.10              301.88         367.30              367.46
17                     205.53            202.50        226.14        304.79              314.94         383.21              383.38
18                     215.32            210.80        235.13        317.48              328.00         399.12              399.30
19                     225.11            219.10        244.12        330.17              341.06         415.03              415.22
20                     234.90            227.40        253.11        342.86              354.12         430.94              431.14
22                     254.48            244.00        271.11        368.22              380.22         462.76              462.98
24                     274.06            260.60        289.11        393.58              406.32         494.58              494.82
26                     293.64            277.20        307.11        418.94              432.42         526.40              526.66
28                     313.22            293.80        325.11        444.30              458.52         558.22              558.50
30                     332.80            310.40        343.11        469.66              484.62         590.04              590.34
32                     352.38            327.00        361.11        495.02              510.72         621.86              622.18
34                     371.96            343.60        379.11        520.38              536.82         653.68              654.02
36                     391.54            360.20        397.11        545.74              562.92         685.50              685.86

                                                                                                                 Table continues overleaf
22

DHL Service & Rate Guide 2020: Bahamas

ZONES AND RATES
     The International                                            How to Ship                       Shipping                    Zones and
                                        Services
        Specialists                                             with DHL Express                     Tools                        Rates

 Calculate the Price        Optional                            Customs        Service Capability         Export         Import         Domestic
                                                 Surcharges
 of Your Shipment           Services                            Services       and Rating Zones          Services       Services        Services

Import rates by zone and product

DHL EXPRESS WORLDWIDE IMPORT
Weight in lb                Zone 1               Zone 2         Zone 3            Zone 4            Zone 5            Zone 6             Zone 7
38                         411.12                376.80        415.11             571.10            589.02            717.32             717.70
40                         430.70                393.40        433.11             596.46            615.12            749.14             749.54
42                         450.28                410.00        451.47             622.38            641.72            781.64             782.06
44                         469.86                426.60        469.83             648.30            668.32            814.14             814.58
46                         489.44                443.20        488.19             674.22            694.92            846.64             847.10
48                         509.02                459.80        506.55             700.14            721.52            879.14             879.62
50                         528.60                476.40        524.91             726.06            748.12            911.64             912.14
52                         548.18                493.00        543.27             751.98            774.72            944.14             944.66
54                         567.76                509.60        561.63             777.90            801.32            976.64             977.18
56                         587.34                526.20        579.99             803.82            827.92           1,009.14           1,009.70
58                         606.92                542.80        598.35             829.74            854.52           1,041.64           1,042.22
60                         626.50                559.40        616.71             855.66            881.12           1,074.14           1,074.74
80                         827.30                742.60        802.51            1,117.26           1,147.12         1,401.34           1,402.14
100                       1,028.10               925.80        988.31            1,378.86           1,413.12         1,728.54           1,729.54
120                       1,228.90           1,109.00          1,174.11          1,640.46           1,679.12         2,055.74           2,056.94
140                        1,429.70          1,292.20          1,359.91          1,902.06           1,945.12         2,382.94           2,384.34
For each additional 1lb
From 20 to 40                9.79                 8.30           9.00             12.68              13.05             15.91             15.92
From 40 to 60                9.79                 8.30           9.18             12.96              13.30             16.25             16.26
For each additional 1lb
From 60 to 140              10.04                 9.16           9.29             13.08              13.30             16.36             16.37
From 140 to 600             10.08                 9.25           9.33             13.10              13.30             16.39             16.40
From 600 to 2,000           11.09                10.19          10.26             14.42              14.63             18.02             18.03

DHL Express 12:00​–​Guaranteed​delivery​before​12:00​on​the​next​possible​working​day​to​over​148​countries​worldwide.​
Add 6.00 USD to the DHL Express Worldwide prices.

DHL Express 9:00 –​Guaranteed​delivery​before​9:00​on​the​next​possible​working​day​to​over​94​countries​worldwide. Add
17.00 USD to the DHL Express Worldwide prices.

Weights are rounded up to the nearest full lb.

Rates are in USD and exclude customs duties, taxes, clearance-related charges, VAT and all surcharges.
Terms and conditions apply – see dhl.com.bs/express for details.

*DHL Express does not accept shipments exceeding 2,200lb, or containing pieces exceeding 660lb or 118in in length, and/or not meeting
DHL standards for packing. Refer to our Packing Guide on dhl.com.bs/packingguide. These network restrictions are subject to change with 30 days’
notice.
23

DHL Service & Rate Guide 2020: Bahamas

ZONES AND RATES
     The International                                                How to Ship                       Shipping             Zones and
                                        Services
        Specialists                                                 with DHL Express                     Tools                 Rates

 Calculate the Price        Optional                                Customs        Service Capability       Export     Import     Domestic
                                                 Surcharges
 of Your Shipment           Services                                Services       and Rating Zones        Services   Services    Services

DHL EXPRESS DOMESTIC
Weight in lb                      Zone 1                      Weight in lb                    Zone 1
1                                 16.51                       32                              50.61
2                                 17.61                       34                              52.81
3                                 18.71                       36                              55.01
4                                 19.81                       38                              57.21
5                                 20.91                       40                              59.41
6                                 22.01                       42                              61.61
7                                 23.11                       44                              63.81
8                                 24.21                       46                              66.01
9                                 25.31                       48                              68.21
10                                26.41                       50                              70.41
11                                27.51                       52                              72.61
12                                28.61                       54                              74.81
13                                29.71                       56                              77.01
14                                30.81                       58                              79.21
15                                31.91                       60                              81.41
16                                33.01                       80                              103.41
17                                34.11                       100                             125.41
18                                35.21                       120                             147.41
19                                36.31                       140                             169.41
20                                37.41                       For each additional 1lb
22                                39.61                       From 20 to 40                    1.10
24                                41.81                       From 40 to 60                    1.10
26                                44.01                       From 60 to 140                   1.10
28                                46.21                       From 140 to 600                  1.10
30                                48.41                       From 600 to 2,000*               1.10

Weights are rounded up to the nearest full lb.

Rates are in USD and exclude taxes and all surcharges.
Terms and conditions apply – see dhl.com.bs/express for details.

*DHL Express does not accept shipments exceeding 2,200lb, or containing pieces exceeding 660lb or 118in in
length, and/or not meeting DHL standards for packing. Refer to our Packing Guide on dhl.com.bs/packingguide.
These network restrictions are subject to change with 30 days’ notice.
SERVICE POINT DETAILS

Find your nearest DHL Service Point here.

Nassau                                Freeport
Thompson Boulevard,                   10 Regent Centre
Monument Plaza                        Freeport
Nassau                                Grand Bahama
Bahamas                               Bahamas
1-242-302-4075                        1-242-352-6415

DHL EXPRESS BAHAMAS
Solomon’s Building
Suite 2A
East West Highway
Nassau
Bahamas

For contact details of the DHL Express office nearest to you, please visit our website at dhl.com.bs
or call the customer service hotline on 1-242-302-4075 (NAS)

Valid: 1st January 2020

The information in this guide is correct as of 1st January 2020. DHL reserves the right to amend or modify any of the information at any time.
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