Sharing Goodness for - 2019 SUSTAINABILITY REPORT - The Hershey Company
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Sharing Goodness for 2019 SUSTAINABILITY REPORT
THE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE MAKING MOMENTS OF GOODNESS Welcome to our 2019 Sustainability Report. This year we celebrated 125 years of making more moments of goodness, the purpose that inspires Hershey to provide quality brands that people love. Behind these moments of goodness is a deep sense of pride in our long-standing values of integrity, excellence, togetherness and making a difference. These values underpin our belief that operating responsibly, ethically and sustainably is imperative to fulfilling our purpose. As we care for our people and progress on our commitments to our communities where we source, manufacture and distribute our products, we’re ensuring consumers can feel even better about the special moments made with our brands. As we reflect on the past 125 years and plan for the next, The Hershey Company is proudly driven by our founder’s legacy and by our company’s purpose. We believe this combination is the recipe for success. There are many more moments to be made! 2 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORT
THE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
WHAT’S INSIDE?
04 THE BIG PICTURE 09 GOVERNANCE 13 BUSINESS 36 PLANET
05 A Message From Michele Buck & APPROACH 15 No Compromise on Food Safety 37 Managing Our Impact on
07 Our Sustainability Strategy 10 Being a Responsible & Ethical Business 17 Marketing Responsibly Climate Change
08 Our 2019 Goodness Highlights 11 Material Issues 19 Responsible Sourcing 39 Protecting Our Water Supply
12 Staying Secure, Transparent & Resilient 20 Embedding Human Rights 40 Working Towards Zero Waste to Landfill
25 Cocoa For Good 41 Exploring Sustainable Packaging
26 Working With Cocoa Communities 42 Planting Tomorrow’s Forests
to End Child Labor
43 PEOPLE 50 CHILDREN & YOUTH 56 COMMUNITIES 61 OUR PERFORMANCE
44 The Hershey Employee Experience 51 The Heartwarming Project 57 Values With Impact: How We Make
47 Better Together—Diversity & Inclusion 53 Nourishing Young Minds a Difference
at Hershey 55 Our Shared Goodness Legacy— 58 A Spirit of Volunteerism
49 Prioritizing the Safety of Our People Milton Hershey School
3 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORT
THE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE the big picture Built By Purpose From the moment Milton Hershey founded our company and sought to make chocolate—previously a luxury good—accessible to the masses, we worked to make more moments of goodness in people’s lives. Over a century later, we’re invited into people’s moments of goodness every day. We’re there for holiday gatherings and campfires; for break-ups and make-ups; for road trips and school trips. It’s a pretty special place to be. Operating sustainably is what wraps each moment in something we can all feel good about. 4 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORT
THE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
A MESSAGE FROM MICHELE BUCK
making a positive impact on society’s most impact human rights across our business.
pressing issues. This Sustainability Report
The Hershey Company has more than
seeks to address those questions.
125 years of experience managing
through tough, fast-moving and
“It is no longer enough to consider what unprecedented moments—
our company is able to do for the world. two World Wars, economic
depressions and recessions,
Now we must answer: what does the and other momentous events.
world need from Hershey?” Each time, we planned. We took
action. We learned and adapted.
Our products rely on a global supply chain And we kept our focus on making the best
and agricultural ingredients. Climate decisions for our employees, our partners,
change poses a significant, increasing our stockholders, our communities and the
pressure on these resources and the consumers we serve.
communities where we source them. This
Today, we draw on that same spirit to
is why we committed to the Science Based
keep our company resilient through new
Targets Initiative in January 2019 and are
challenges that are disrupting economies
well on track for the January 2021 deadline
and societies. I remain confident in the
to announce our target.
strength and resiliency of our business
We continue to make good progress within over the long-term, and in our remarkable
our Cocoa For Good strategy, but we leaders and employees who are executing
know there is a long way to go to resolve our strategies, reacting to current changes
2019 was a special year for The Hershey focus on what is most important—the health some of the most pressing issues facing and capitalizing on the opportunities this
Company. As we celebrated our 125th and safety of our colleagues, family and cocoa-growing communities, including change presents.
anniversary, we had the opportunity to friends and our commitment to continue child labor. In 2019, we began publishing
We love making the brands that become
explore our rich heritage and the legacy of making those moments of goodness on our website the findings from our
part of people’s moments big and small.
our founder, who instilled in our business in people’s lives even when physical Child Labor Monitoring and Remediation
Going forward, it’s this purpose that inspires
core values that connect us to one another connection is limited. Systems (CLMRS) work. We will continue
us to win so that we can continue to make
and to the world. The energy within Hershey this practice as we expand CLMRS to cover
Our company is wrapped in a deep legacy more moments of goodness.
was tangible as you experienced the 100 percent of our cocoa supply chain in
of caring for our people and communities. Ghana and Côte d’Ivoire in the coming years.
connectedness, passion, positivity and the
But it is no longer enough to consider what
deep pride and appreciation we have for Last year, we published our first
our company is able to do for the world.
each other and this special company. comprehensive human rights policy that
Now we must answer: what does the world
As I write this note, the world is experiencing need from Hershey? outlines our commitment to respect human
rights throughout our value chain. We’ve
an unparalleled and rapidly evolving global
We continuously meet with a variety also begun deploying a new human rights
Michele Buck
pandemic. In this unprecedented time, our Chairman, President and CEO,
of stakeholders—consumers, retailers, training program to help ensure everyone
people and our business remain grounded The Hershey Company
investors, governments and NGOs—all across our organization understands our
in our purpose to make more moments of
asking how we, and other companies, are values and how they personally can
goodness. This grounding has allowed us to
5 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORT
THE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
SHAPING SHARED GOODNESS
OUR CHALLENGES
As we continue to grow and broaden our brand portfolio, our business faces a
variety of challenges. We use our expertise, along with that of external partners,
to address these challenges so that we can continue to delight consumers and
communities around the world.
MEETING CHANGING COMBATING CLIMATE CHANGE ADDRESSING POVERTY STAKEHOLDER EXPECTATIONS
CONSUMER NEEDS Our products rely on a global supply chain AND SUPPORTING FARMER A wide variety of stakeholders, including
Consumers’ preferences are changing— and agricultural ingredients. Climate LIVELIHOODS consumers, retailers, investors,
from seeking healthier options that satisfy change poses a significant and increasing Our complex global supply chain spans governments, NGOs, and even our
different snacking occasions, to wanting pressure on agricultural commodities and communities with high levels of poverty employees are increasingly expecting
greater transparency across the supply the communities where we live, work and and inequality. The raw ingredients companies to use their operations as a
chain and products made with responsibly- source our ingredients. we source come from different force for good by making an impact on
sourced ingredients. countries with unique laws, environmental some of society’s most pressing issues.
conditions and concerns, labor standards
and pricing models.
6 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORT
THE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
OUR SUSTAINABILITY STRATEGY
We’re Focused On SDGs Supported
kable Peop
r Remar le to
a ti n
g O u
Sh
a re Shared • Sustainable sourcing
• Respecting human rights
tiv
Ac Supporting
Go
o BUSINESS • Choice and transparency
Bright Futures
dn
es
Shared
s
• Reductions in greenhouse
gases (GHGs), total waste,
Planet
packaging waste and
water use
• Addressing climate change
ct
across our value chain
ental Impa
Driving owth
Reducing Our
With Purpose
Our Shared Gr
Our Remarkable • Championing diversity
and inclusion
GOODNESS PROMISE
ironm
People • Developing great talent
Env
• Building careers
I
Children • Helping children succeed
• Improving access to
Acr mproving Lives
oss O
ur Communit
ies and Youth nutrition for children
• Building meaningful
connections
Shared
• Investing in the places
where we live and work
COMMUNITIES • Employee engagement
and volunteerism
To find out more about Hershey’s work as it relates to the SDGs, visit our SDG Index
7 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORT
THE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
OUR 2019 GOODNESS HIGHLIGHTS
$610 80+ Where We
are Headed
milli n
brands
$7.98 15 in dividends paid to
shareholders manufacturing $8,347,912 Finalizing science-based
targets to reduce GHG
facilities globally of community emissions
billion in sales
product donations
775,386
Expanding certification
68,988
for our key ingredients
Investing $500 million to
56M
improve farmer livelihoods
90%
children being kids directly
in our cocoa-growing
monitored under our benefiting from
communities by 2030
Child Labor Monitoring Heartwarming
and Remediation System certified sustainable cocoa* Project investments sachets of ViVi
distributed since 2016
Embedding robust
human rights programs
across our value chain
1,936,167 Growing diversity and
inclusion through focused
50% 411,802 47%
trees planted for initiatives that develop and
reforestation in energize our people
West Africa, the
diverse board members hours of employee learning of facilities sending U.S. and Mexico
and development zero waste to landfill *As of January 2020, Hershey achieved 100% certified
sustainable cocoa.
8 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORT
THE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE Governance & Approach Operating with integrity is one of our core values and a key driver for how we build trust with our consumers. We invest significant time, resources and expertise in developing and maintaining processes and policies that keep us competitive, prepared and financially resilient. We continuously explore evolving best-practices and assess what we can implement to further strengthen our approach. 9 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORT
THE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
BEING A RESPONSIBLE & ETHICAL BUSINESS
WHY IT MATTERS To manage these responsibilities, the Board GOVERNING SUSTAINABILITY
Hershey prioritizes upholding ethical maintains five committees that conduct
Our sustainability governance model includes a multi-level operating
business conduct and being transparent. in-depth reviews of significant issues:
structure to ensure we are aligned on the most important issues facing
Through our commitment to live our Audit, Governance, Compensation and
the company and equipped with the right resources to drive progress.
values, we have developed robust policies Executive Organization, Finance and Risk
Accountability for managing sustainability across the enterprise sits with
and procedures to act responsibly across Management, and Executive.
the Vice President of Corporate Communications and Global Sustainability
our operations and supply chain. We The Board oversees environmental, social who reports to our Chief Supply Chain Officer.
regularly review our approach to align with and governance (ESG) at Hershey and the
the changing regulatory landscape. ESG team briefs the full Board of
Directors at least annually, or more GLOBAL Led by the Senior Director of Global Sustainability
HOW WE DO IT frequently as needed. SUSTAINABILITY and Social Impact, this team is composed of leaders
TEAM from across the business who manage the strategy,
Our Code of Conduct guides our approach As of December 2019, the Board had 12 implementation and reporting of our global
to ethical issues and our commitment directors, each over the age of 50 and each sustainability progress. The Global Sustainability
to complying with relevant local and with significant professional experience. team is in regular communications with external
international regulations and policies. Diverse directors made up 50 percent stakeholders who provide valuable perspectives
The Code details Hershey’s approach of our board, including five women. and insights into our program decisions and focus.
to anti-corruption, antitrust and
whistleblower protection and is published For more information on our Board,
in 10 languages. All our directors and committees and approach to executive Composed of vice presidents from across key
compensation, please see our Proxy SUSTAINABILITY
employees receive annual training on the business functions who routinely meet throughout
Code and verify that they’ve read and Statement. STEERING
the year to review progress, discuss challenges and
agree with the principles it outlines. COMMITTEE
opportunities and approve key decisions related to
our global sustainability programs.
OUR BOARD
The Board of Directors oversees our
strategies (including our Shared Goodness EXECUTIVE Includes our CEO and her direct reports who
Promise strategy), significant decisions COMMITTEE conduct semi-annual reviews of the Shared
and business performance. This includes Goodness Promise sustainability strategy, data,
overseeing our compliance with legal progress and the emerging sustainability challenges
and regulatory requirements, our and opportunities.
Enterprise Risk Management (ERM)
program and the key risks it identifies,
BOARD OF Briefed at least once annually on our Shared
the integrity of our financial statements,
DIRECTORS Goodness Promise progress and apprised
and management succession planning and
of the most important emerging sustainability
compensation policies.
trends, risks and opportunities.
10 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
MATERIAL ISSUES
We conduct a materiality As a result of this analysis, we
Major
assessment every few years to identified a total of 29 issues,
ensure that Hershey focuses on the with 11 being our most material:
issues where we have the greatest • Child labor
impact and works to effectively Food safety
• Climate change
Influence on stakeholder decisions and assessments
engage with these issues to make Responsible sourcing
a difference. Our last materiality • Consumer engagement on Human rights Child labor
assessment was done in 2018. sustainability Responsible and ethical business
Ecosystems Farmer livelihoods
• Ecosystems
OUR MATERIALITY PROCESS
• Farmer livelihoods Climate change
We align our materiality Consumer engagement on sustainability
methodology with the Global • Food safety Women’s empowerment Packaging
Reporting Initiative (GRI) Standards. • Human rights Water Nutrition, ingredients
This includes interviewing or Responsible marketing & product transparency
sending questionnaires to internal • Nutrition, ingredients and Employee experience
and external stakeholders, product transparency Innovation Diversity and inclusion
Supporting communities Financial health
including Hershey managers • Packaging
The future of retail Workplace health and safety
across different functions (legal, • Responsible and ethical business Waste
ethics & compliance, supply chain, Global competitiveness
sustainability, government relations, • Responsible sourcing Data protection and privacy
communications, packaging, Transparent policy and lobbying
For a list of definitions, please see
nutrition and environmental Business continuity/disaster recovery
our GRI Index.
health & safety), investors, NGOs, Animal welfare Air pollution
think tanks, suppliers and industry We also recognize that investors Energy
associations. and other stakeholders are
interested in what Hershey is doing
We also conducted an employee
Significant
on topics identified as material
materiality survey. More than 1,200
by the Sustainable Accounting
randomly selected employees rated
their top 10 most material issues Standards Board (SASB). Hershey
and how Hershey was performing now reports on SASB standards and Significant Major
against them. the results can be found here. Impact on economy, environment and society
Key
Material
Important
11 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
STAYING SECURE, TRANSPARENT & RESILIENT
DATA PROTECTION & PRIVACY Company funds are used to periodically BUSINESS CONTINUITY & Every three years the Global Security
We respect the privacy of our consumers, support or advocate for issues, legislation DISASTER RECOVERY Team uses the Crisis Management process
our customers, our coworkers and others or referenda of importance to Hershey and to assess our manufacturing and sales
As a large organization with a global
with whom we conduct business, and our stockholders. These funds, classified facilities as well as our distribution centers
supply chain and multiple manufacturing
we handle their personal information under the U.S. Internal Revenue Code as and co-manufacturing partners, checking
operations, it’s vital for Hershey to be
with care. “Personal information” is any non-deductible lobbying expenditures, the preparedness of their physical security,
prepared for the unexpected. We use a
information that could be used to identify are paid primarily to industry trade processes and communications. These
comprehensive, adaptive approach through
someone, either directly or indirectly, such associations, lobbying entities and our are performed in conjunction with local
planning and integration of Enterprise
as a name, employee ID, email address internal government relations personnel. In stakeholders—such as fire departments
Risk Management, Crisis Management,
or phone number. There are data privacy accordance with the Lobbying Disclosure and police services—to map the highest
and Business Continuity to ensure we can
laws that prescribe how to responsibly Act of 1995, our company files quarterly risks, including fire, natural disasters,
respond effectively to crises and minimize
collect, store, use, share, transfer and lobbying reports, which outline the power outages and others.
downtime from disruptions.
dispose of personal information, and we are company’s federal-level advocacy work.
Additionally, the Global Security team works
committed to complying with those laws We also publish a report of advocacy In any crisis, people’s safety is our first
with and trains local crisis management
wherever we operate. expenditures on the Investors section of priority. Our CEO is the leader of the
teams to conduct risk-based, tabletop
our website annually. Company Crisis Management Team
exercises to identify and remedy any gaps.
(CCMT) with overall accountability for
LOBBYING & TRANSPARENT
crisis planning, response and recovery. Our We have also worked to improve the
POLICY CCMT is charged with handling a range of security of our IT systems. In 2017, we
As per our Code of Conduct, Hershey incidents, and each site has a local team invested $28 million to implement a four-
does not make political contributions with clear decision rights and escalation year Data Center Migration program, which
and only engages in corporate political thresholds. will include a complete transformation of
activities through the Hershey Political our data center footprint with two new,
Action Committee (PAC). Funds raised bicoastal data centers.
through the PAC, which is made up of
voluntary employee contributions, are used
to support elected officials—regardless of
political affiliation—who have demonstrated
a willingness to consider Hershey’s
perspective on matters impacting our
business. All contributions are disbursed
pursuant to our internal contribution
guidelines and in accordance with
applicable election laws.
12 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
business
A Recipe for Excellence Progress highlights
and Integrity
Hershey’s vision is to become an
innovative snacking powerhouse,
providing consumers with a portfolio of
90%
of cocoa was certified and sustainably
iconic brands spanning from sweet to
savory. As we pursue our vision, we will sourced in 2019, and 100% as of
never change our commitment to live January 2020
our values of excellence and integrity
#7
—always working to the highest standards
of product safety and championing
consumer trust and transparency.
Our operations span continents and
our supply chain includes large scale in Morning Consult’s Most Trusted Brands
manufacturing as well as small family Consumer Survey
farms. This global reach gives us an
100%
opportunity to change thousands of
lives for the better. From working to
eliminate child labor and fostering
economic resilience in cocoa communities
to driving environmentally sound of our wholly owned facilities are Global
agriculture practices and protecting Food Safety Initiative (GFSI) certified
human rights in a complex supply chain,
we’re crafting safe, delicious products
consumers can love—and trust.
13 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
QUALITY INGREDIENTS, PRODUCT NUTRITION & TRANSPARENCY
We craft snacks that work for every occasion—from energy-boosting
options that support a healthy lifestyle to indulgent treats for special
moments. We use quality ingredients and leading manufacturing
standards and provide user-friendly nutritional information on our
packaging to offer trusted snacks that are safe and delicious.
Sweet Savory
14 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
No Compromise on Food Safety
Robust food safety is non-negotiable to DRIVING FOOD SAFETY 2019
100%
us, and we are proud that consumers trust BEYOND HERSHEY
our products. Hershey has some of the
Hershey sources 100 percent of ingredients
highest food safety production standards
from suppliers approved through the
in the industry. We go beyond compliance
Hershey Supplier Quality Management of Hershey wholly owned facilities are GFSI certified
with national and international standards,
Program, which is defined and executed
and every part of our manufacturing Globally, 87% of our suppliers are GFSI certified
in compliance with applicable GFSI and
process is subject to rigorous oversight (note: this is based on the number of suppliers not volume)
regulatory requirements. Hershey has also
and auditing.
been working with suppliers to help them
We maintain a Product Excellence achieve certification under a recognized
Program (PEP), which is informed by GFSI Standard and has made great progress
the Quality Management System for toward the goal of sourcing 100 percent
Food Safety, Regulatory Compliance of our ingredients from GFSI-certified
and Product Quality procedures. PEP suppliers, with 87 percent of our suppliers
is focused on identifying, reducing and globally having achieved certification.
eliminating risk throughout all stages of In addition, throughout 2019, leaders
product production including product working in our supply chain completed
design, the supply chain and distribution. a three-part interactive Food Safety
Awareness program.
Our Quality and Regulatory Compliance
(QRC) team continually reviews and We also focus on food safety education
evaluates emerging regulations and within the community. In May 2019,
industry practices to ensure PEP is members of the QRC team led Turn it Teal
meeting the latest requirements and initiatives in support of the National Food
thinking. PEP’s elements currently Allergy Awareness Week. This included
meet or exceed current Global Food public education events and lighting-up
Safety Initiative (GFSI) standards and company and town landmarks in teal, the
keep Hershey compliant with global official color of food allergy awareness.
food safety regulations. All Hershey Approximately 1,500 members of the public
owned manufacturing facilities are joined in education events and activities.
GFSI certified, which is an independent
verification of the strength of our food
safety and quality systems. In addition, we
require 100 percent of our manufacturing
facility employees to undergo food safety
and quality training annually.
15 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
Offering Innovation, Choice & Transparency
22%
Today’s consumers are seeking healthier The Council provides guidance with regard 2019 PROGRESS
options and wanting greater transparency to product claims, labeling, marketing 2019 PROGRESS
Percentage of our portfolio
about what is in the food they are eating. and advertising early in the innovation with a live SmartLabel™
Percentage of our portfolio
As a consumer-focused company, we seek process to ensure products are compliant landing
with page
a live with detailed
SmartLabel™
increase in sales growth for sugar-free chocolate
to meet these changing preferences with and address consumer needs. In providing product, ingredient
landing page and
with detailed
choice and transparency. guidance, the Council touches upon a allergen information
product, ingredient and
wide variety of topics including nutrition, (excluding
allergen multi-product
information
Through our work with SmartLabel™, we assortments and Krave Jerky)
(excluding multi-product
ingredients, sustainability, responsible
offer consumers greater transparency taking some of our most iconic brands, and assortments and Krave Jerky)
sourcing and product certifications. 2017 100%
through a convenient digital platform that creating new options that offer choice to
enables access to ingredient information consumers looking to control sugar, fat As we work towards our vision to become an 2018
2017 90%
100%
on 90 percent of our U.S. products. and portion sizes. For example, our iconic innovative snacking powerhouse, our work 2019
2018 90%
Reese’s Peanut Butter Cups now also come on innovation, choice and transparency helps 2019 90%
*The drop in SmartLabel™
We continue to grow our snacking
in thins and sugar-free versions. us meet our consumers’ standards and take compliant products is due
spectrum and have evolved from being to recent acquisitions
part in every snacking occasion.
solely a confectionery-based company to To further this work, we maintain a Food
also offering brands focused on fueling Claims Review Council in the U.S. that acts
healthier lifestyles, like SkinnyPop, One as a collaborative, cross-functional team of Percent of products with
Bars and Oatmega. In addition, we’re regulatory, nutrition and legal partners. easy-to-read
Percent front-of-pack
of products with
calorie labels front-of-pack
easy-to-read
calorie labels
2017 100%
2018
2017 100%
2019
2018 100%
2019 100%
Number of wholly owned
manufacturing
Number of whollyandowned
joint-
venture operations
manufacturing and and
joint-
contractoperations
venture manufacturing/
and
co-packing that attain food
contract manufacturing/
safety certification
co-packing recognized
that attain food
by the certification
safety GFSI recognized
by the GFSI
2017 88%
2017 88%of The Hershey
88%
Company-owned
88% of The Hershey
facilities (15 of 17) and
Company-owned
one joint(15
facilities venture
of 17) and
one
84%joint venture
of our contract
manufacturing facilities
84% of our contract
globally—100% of our
manufacturing facilities
U.S. and Canadaof our
globally—100%
co-manufacturing
U.S. and Canada
facilities
co-manufacturing
2018 facilities
100%
16 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORT
2018 100%of Hershey wholly
100%
owned facilities globallyTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
MARKETING RESPONSIBLY
WHY IT MATTERS party licensed characters in advertising principles we are held to in the U.S. organizations and programs, including
Hershey is committed to the responsible primarily directed to children under elementary and secondary schools. That
By agreement, we allow selected third
marketing of its products. Our strong 12. Hershey submits an annual self- said, we do not advertise our products
parties to display our well known brands on
values guide our behavior in aspects of our assessment to CFBAI that provides detailed to children in elementary schools and
a variety of high-quality food and non-
brand-building work, and we apply these information on its compliance procedures, we do not license our brands for use on
food items to be sold in various outlets
values to consumer communications. We ads distributed in children’s media and educational material or materials intended
throughout the world. We are also proud
know that parents play a crucial role in advertising plans. In Canada, we have for use primarily in elementary schools.
of the positive role our products play
teaching children healthy eating habits and signed a pledge with the Canadian CFBAI
in raising funds for a wide range of
the appropriate role of treats and snacks that commits us to similar standards and
in a balanced diet. We support this parental
gate-keeping role, particularly in connection
with children under the age of 12.
HOW WE DO IT
Hershey’s marketing efforts are guided
by principles that stress responsible
practices, particularly in relation to
children. Hershey is a member of the U.S.
Children’s Food and Beverage Advertising
Initiative (CFBAI), which is a voluntary self-
regulation program created to improve
the landscape of food advertising directed
to children under the age of 12. Under our
individual CFBAI pledge, we commit to not
engage in advertising primarily directed
at children under 12. For measured media,
like television, radio and print, that
means we do not purchase advertising
on programming for which 30 percent or
more of the annual audience on average
is composed of children under 12.
For unmeasured media, we use a
multifaceted analysis to determine whether
the media is child-directed, including
factors such as an assessment of the
target audience and the overall impression
of the advertising or site’s content.
We are also committed to not using third-
17 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
WHERE WE SOURCE OUR INGREDIENTS
Canada Hershey actively works
Flour
to responsibly source raw
Eastern ingredients and materials
USA Europe for our delicious snacks. This
Soy
Almonds map highlights the origins of
Beef several of those resources.
Dairy
Flour
Peanuts
Pulp and paper
Philippines
Soy
Belize Ghana
Coconut
Sugar Sugar
Cocoa
Mexico New
Sugar Zealand
Malaysia Dairy
Côte d’Ivoire Palm oil
Ecuador Cocoa
Cocoa Indonesia
Palm oil
Brazil
Cocoa
Sugar
Disclaimer: The map does not include all geographic
locations, ingredients or sourced materials.
18 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
RESPONSIBLE SOURCING RESPONSIBLE SOURCING COMMITMENTS AND
PROGRESS 2019
Cage-Free By 2020, source 100% certified 75%
WHY IT MATTERS In the past year, we also updated our Eggs cage-free eggs for the U.S. and Target 100%
Supplier Code of Conduct to incorporate Canadian* markets from cage-free
Every year, Hershey buys thousands of farms that are in accordance with the
tons of cocoa, sugar, dairy, nuts and other our new human rights and environmental
American Humane Certified program
ingredients and raw materials from all policies. This involved engaging multiple
over the world. Each presents unique external stakeholders including suppliers,
sourcing challenges, since environmental, peer companies, Verité (a leading human Cocoa** By 2020, source 100% certified 90%
social and labor practices vary by region. rights nonprofit) and other NGOs and and sustainable cocoa through: Target 100%
Regardless, we strive everyday to associations focused on labor rights and • Fair Trade USA
safeguard human rights and use our scale human rights. • Rainforest Alliance (UTZ)
to implement sound agricultural practices We work with credible sustainability • Suppliers’ standards meeting the
and protect the people and ecosystems certification organizations from UTZ, international ISO/CEN criteria
behind the ingredients that make our Rainforest Alliance, Fair Trade USA,
iconic, delicious snacks. Bonsucro and the Roundtable on By 2020, source 100% certified
Coconut 75%
Responsible Palm Oil (RSPO) to make coconut through Fair Trade USA Target 100%
HOW WE DO IT sure environmental and social conditions
All suppliers are expected to abide by along our supply chain meet a high
our Supplier Code of Conduct. We also standard. Hershey uses independent
Palm By 2020, achieve 100% 100%
maintain several commodity-specific sustainability standards because they RSPO-certified mass balance RSPO
requirements for suppliers including our: inform best practice in our industry palm oil and 100% traceability 99.8%
and are trusted by consumers and traceable to the mill
• Sustainable Sugar Sourcing Policy other external stakeholders.
50%
• Responsible Palm Oil Sourcing Policy traceable to the plantation
• Pulp and Paper Sourcing Policy Target 100%
• Farm Animal Welfare Position
In early 2019, we published our Human Pulp and By 2020, source 100% virgin fiber 100%
Paper pulp and paper products in the U.S.
Rights Policy, after conducting an in- Target 100%
and Canada from third party-certi-
depth assessment of our most salient fied suppliers (Forest Stewardship
human rights issues. We also launched Council, Programme for the
our Environmental Policy in 2019. Both Endorsement of Forest Certification
policies guide Hershey’s activities within or Sustainable Forestry Initiative)
our supply chain and throughout our
direct operations.
Sugar By 2020, source 100% certified 65%
and sustainable sugar Target 100%
*During our 2019 financial year, Hershey committed beyond our existing U.S. and Canada goal by
adopting a commitment to source 100% cage-free eggs globally by 2025.
**Goal achieved as of January 2020.
19 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
EMBEDDING HUMAN RIGHTS
WHY IT MATTERS global procurement professionals across
Hershey was founded on the principle Hershey and is strongly encouraged for
of doing well by doing good. For more leaders in functions like manufacturing,
than 125 years, we have operated our legal and human resources, as well as
business understanding that we are integral certain commercial functions.
members of the communities where we To further inform our human rights Access to water
live and work. The remarkable and diverse actions and approach to human rights due and sanitation
people employed by Hershey and the diligence, we also partnered with Verité
individuals who work along our value chain Access to grievance Child labor
on a methodology to identify and assess
are some of our most important resources. mechanisms
current and future human rights risks
Guided by an approach that identifies, across our key ingredients’ and materials’
assesses and prioritizes the most significant value chains and geographic footprint.
human rights risks in our value chain, we Using a set of indicators from more than
use our direct business relationships and 12 external data sources—including U.S.
leverage to enable all to exercise and enjoy Departments of State and Labor reports,
Forced labor and SALIENT ISSUES Climate change
their fundamental human rights. human trafficking
the UN Multidimensional Poverty Index,
UN Migrant stock data, the International Identifying and addressing the
HOW WE DO IT Trade Union Confederation (ITUC) Global most pressing human rights
In early 2019, we released our first Rights Index and the UN Gender Inequality issues across our value chain
enterprise-wide Human Rights Policy. It Index—we identified risks and opportunities
is publicly available in six languages on our to guide programming over the next few
Land rights/ Deforestation
website and was launched to employees by years. As a result of this partnership, we
our CEO at a company-wide town hall. The now have a replicable framework for acquisition
policy follows the guidance of the United conducting human rights due diligence
Nations Guiding Principles on Business and across our facilities and supplier base.
Women’s
Human Rights (UNGPs) and was developed Read more about our work with Living wage rights and
with input from diverse stakeholder groups Verité here. and income empowerment
including Hershey employees, labor Safety
organizations, investors, governments, and Finally, we recognize that addressing and health
nonprofit and civil society actors. human rights issues requires partnership
and coordination. Our partnerships with
During 2019, we also integrated human nonprofit organizations and pre-competitive
rights into our learning and development industry collaborations play a critical role in WATCHING ISSUES
program and new employee orientation. informing our strategies. In 2019, we co-led
This process included creating an e-learning an AIM-PROGRESS working group focused
module that covers the UNGPs, Hershey’s on identifying strategies for training buyers
salient human rights issues, high-level and procurement professionals on human
considerations for human rights and rights topics. A more comprehensive list of
purchasing practices, and guidance on our human rights partnerships and efforts is Children’s rights Environmental
being an internal champion for human available here. health and justice
rights. This training is mandatory for all
20 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
OUR PROGRESS WHAT’S NEXT
Using the human rights due diligence During 2020, we will continue to engage
tool we developed with Verité, we with key stakeholders to elevate our work
evaluated all of our Tier 1 raw material and to promote human rights across Hershey’s
packaging suppliers as well as our co- entire value chain. This will include:
manufacturers, co-packers and licensees. • Launching our newly-revised
We then developed a prioritized list for Responsible Sourcing Tier 1 Supplier
further supplier due diligence as part of program, including communicating our
our newly-revised Responsible Sourcing new Supplier Code of Conduct and
Tier 1 Supplier program. We also mapped implementing our new social compliance
and collected data on all our direct labor and human rights due diligence program
service providers globally to begin work
on new standards and expectations around • Training 100 percent of our procurement
responsible recruitment. professionals on human rights by
2021 using our new human rights
e-learning platform
• Developing and communicating more
specific expectations for labor service
providers in our value chain and piloting
different approaches to verification,
including approaches that directly engage
and gather feedback from workers.
21 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
PROMOTING
DIVERSITY
WITHIN OUR
SUPPLY CHAIN
Hershey actively
supports an inclusive marketplace
through our supplier diversity program
that creates business opportunities for
qualified and diversely-owned enterprises.
Besides enabling us to represent and
better understand our consumers, diverse
supply chains drive innovation and fresh
thinking and reflect our diverse employee
base, cementing their pride and sense of
engagement in working for our company.
To promote and educate on supplier
diversity across our business, we operate
a Supplier Diversity Roundtable with
representatives from each procurement
area, as well as our Manufacturing Alliances.
We also have access to a searchable supplier
database to help identify diverse suppliers.
Additionally, our procurement contracts
request that our suppliers utilize diverse
suppliers and report their diverse spend
attributable to Hershey. To ensure
compliance, we track quarterly the internal
reporting of diverse spend of both Tier 1
suppliers (those directly supplying us with
goods and services) and Tier 2 suppliers
(those who supply our Tier 1 suppliers).
Currently, we track spending with minority,
women, veteran, LGBTQ and disability-
owned businesses. Hershey annually
reports this performance through our
DiversityInc submission.
In 2019, we developed a new Supplier
Diversity Strategy, which we will be
launching in 2020, paving the way for
further growth and development in addition
to internal and external engagements.
22 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
P
artnering for Sugar Sustainability
Since 2016, Hershey has partnered with our supplier American Sugar Refining and
Belize’s Sugar Industry Research and Development Institute to continue our Learn
to Grow program for Belize’s sugar cane farmers. The program uses a field farmer
model to help farmers learn about and implement sustainable growing practices.
During the past three years, more than 1,600 farmers have participated in the
program and benefited from increased yields while lowering their environmental
impact. We’ve been so pleased with the results that in November 2019 we launched
a Learn to Grow sugar program in Mexico.
We’ve also been expanding our approach to responsible sugar in other ways.
We continue to purchase Bonsucro Certified Mass Balance sugar in the U.S.,
Canada and Brazil, as well as a small volume of Fair Trade USA sugar. In addition,
we ensure that all the facilities we source sugar from in the U.S. have an up-to-date
ethical trade audit from SEDEX, a leading nonprofit focused on improving ethical
performance in corporate supply chains.
23 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
PARTNERING FOR BETTER PALM OIL
WHY IT MATTERS correction plans that address root
Hershey recognizes that palm oil has causes. If the palm oil companies fail to
impacts on forests, biodiversity and comply with specified human rights and
producer communities that make it a environmental standards, we will instruct
challenge to grow and source responsibly. our suppliers to discontinue working with
While we buy a relatively small amount of them. Through Earthworm Foundation’s
palm oil, we are committed to the highest Engagement for Policy Implementation
standards in responsible and sustainable tool, we continue to deepen engagement
palm oil sourcing. This is why, in 2014, with suppliers to better understand and
Hershey committed to sourcing 100 support commitments and progress toward
percent responsibly grown palm oil that achieving an NDPE palm oil supply chain.
protects forests and peatlands and is free
from labor exploitation. We want to help OUR PROGRESS
embed the highest standards in palm oil In 2019, we remained committed to
production, enabling the industry to fight purchasing 100 percent RSPO, mass-
environmental degradation and provide balance palm oil. For all palm oil and palm
safe, fair and dignified work to thousands. kernel oil purchased in 2019, we maintained
99.8 percent traceability to the mill year
HOW WE DO IT over year and increased traceability to the
To deliver our Supplier Code of Conduct plantation to 47.4 percent.
and our commitment to No Deforestation, We improved our plantation traceability in
Peat and Exploitation (NDPE) in our 2019 by increasing engagement with our
Responsible Palm Oil Sourcing Policy, suppliers to report on their traceability
Hershey engages with partners such as data and reallocating business to suppliers
Earthworm Foundation to work toward a that are more committed to traceability
fully-traceable palm oil supply chain and and reporting progress. In 2020, we
invest in transformation projects in key continue to work on increasing traceability
to the Leuser Ecosystem and the Rawa WHAT’S NEXT
sourcing areas. Singkil Wildlife Reserve. APT endeavors to In 2020, Hershey will join the APT Steering
to plantations.
cultivate long-term collaboration between Committee and co-fund several other
To increase transparency on NDPE Hershey is a proud supporter of the industry, local NGOs and government Earthworm Foundation-led projects in
issues found within our supply chain, we Earthworm Foundation’s Areas for Priority to develop transformation activities in the key sourcing regions including East Riau,
developed a public grievance procedure Transformation (APT) project in the Aceh region, which has since seen a 60 percent Indonesia and in Malaysia to strengthen our
and log. This formally discloses how Tamiang and Southern Aceh regions of reduction in deforestation between 2016 palm oil supply chain.
we engage our suppliers so that they Indonesia, areas of rich biodiversity near and 2019.
can push for meaningful and decisive For more information please visit our palm
oil facts page.
24 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
COCOA FOR
GOOD
COCOA FOR GOOD At a Glance—Cocoa for Good Explained
In 2012, Hershey committed to sourcing We’re working to make cocoa-growing
100 percent certified and sustainable communities stronger for generations
cocoa by 2020, which we achieved at to come. To do so, we have a clearly PRACTICES PARTNERS
the start of the year. In 2018, we further defined program: We focus on four key areas of impact We work with partners and support
strengthened our cocoa sustainability that we believe are all interconnected: initiatives that correspond to our
efforts with our Cocoa For Good program impact areas.
that holistically addresses systemic social •N
ourishing Children: We provide
and environmental issues in our cocoa PURPOSE better nutrition at school and provide In 2019 our partners included:
supply chain. training to support improved child
To support the people in the •N
ourishing Children: Global
nutrition at home.
Child labor, poor nutrition and communities where Hershey sources Alliance for Improved Nutrition
its cocoa and support our business •E
mpowering Youth: We work with (GAIN), Hellen Keller Foundation,
deforestation are all symptoms of poverty.
objectives to source cocoa that communities to combat child labor, International Cocoa Initiative
Through Cocoa For Good, Hershey aims
is socially and environmentally improve the quality of education and (ICI), Project Peanut Butter, The
to disrupt the cycle of poverty while
responsible. equip youth with life and business Sustainable Trade Initiative (IDH) and
also addressing each of these symptoms
skills and resources to break the cycle Transforming Education in Cocoa
directly. The program works to increase
of poverty in their communities and Communities (TRECC)
the profitability of cocoa farming as well as
become tomorrow’s leaders.
diversify incomes at the household level, PRINCIPLES •E
mpowering Youth: Aflatoun
educate families on the value of savings, • We listen and engage with •P
rospering Communities: We and Inades, CARE International,
empower communities, foster women’s communities on the ground, economically empower women and CocoaAction, ICI and TRECC
leadership and improve the quality of incorporating constructive feedback provide training and financial support
•P
rospering Communities: Bill &
nutrition and access to education. and supporting people-led change. to cocoa farmers and their families to
Melinda Gates Foundation, CARE,
grow their business and diversify and
Cocoa For Good is backed by Hershey’s • We partner with like-minded CocoaAction, ICI and USAID
stabilize household income.
commitment to invest $500 million by organizations to drive change at scale. •P
reserving Ecosystems: Cocoa &
•P
reserving Ecosystems: We teach
2030. In 2019, 21 percent of our global • We track our performance and Forests Initiative (CFI), Impactum,
more environmentally-responsible
cocoa needs were sourced from specific share our successes and learning Nature Conversation Resource
agricultural practices and promote
farmer groups where Hershey invests in opportunities. Centre, Pur Projet and USAID
agroforestry and shade-grown cocoa
Cocoa For Good programming.
to tackle deforestation.
25 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
COCOA FOR
GOOD
WORKING WITH COCOA COMMUNITIES TO END CHILD LABOR
Hershey does not tolerate child labor At Hershey, we strongly believe children structures and community-based groups
WHAT IS within our supply chain and is working should not be deprived of their childhoods to identify child labor and to monitor and
CHILD LABOR? to eliminate it from occurring within due to economic circumstances. This belief remediate when cases are found.
Hershey uses the cocoa communities. We also recognize drives our approach toward eliminating
Reporting results is a critical component
International Labour that in our cocoa-growing communities child labor within cocoa communities.
of building local capacity to deliver a
Organization (ILO) child labor is driven by poverty and is
robust CLMRS program. Under CLMRS,
definition: an incredibly complex issue. In many HOW HERSHEY SUPPORTS THE both members of local farmer groups and
communities, child-friendly work on the PREVENTION, IDENTIFICATION AND
Child labor is often defined as work our suppliers’ staff become facilitators
farm or in the household is an important REMEDIATION OF CHILD LABOR
that deprives children of their that receive training and build skills to
part of young people’s learning and
childhood, their potential and their In 2018 and 2019, we introduced CLMRS detect and report instances of child labor.
development. However, a lack of stable
dignity, and is harmful to physical through our suppliers on Cocoa For Good At the same time, a community-level child
income and education opportunities in
and mental development. farms and in their local communities in protection committee is equipped to do
rural areas often leads to children putting
Côte d’Ivoire and Ghana. the same. As trusted community members,
However, not all work done by in long hours at home and on family farms,
both these groups are in the best position
children, such as helping their parents which is often the family’s sole source of CLMRS is the leading method of detection
to raise community awareness, identify
around the home and assisting in a income. This, in turn, puts children at risk and remediation of child labor among
cases of child labor and implement the
family business, should be classified of performing inappropriate or hazardous children ages 5 to 17 years old and was
most appropriate child safeguarding
as child labor. farm work. developed through the International Cocoa
practices to remediate those cases.
Initiative (ICI). It leverages both supply chain
The worst forms of child labor put
children at the greatest risk and are
the highest priority for elimination.
Child labor is also distinct from
forced labor, which is defined by
the ILO as:
Situations in which persons are
coerced to work through the use of
violence or intimidation, or by more
subtle means such as accumulated
debt, retention of identity papers or
threats of denunciation to immigration
authorities.
As of 2019, Hershey’s Child Labor
Monitoring and Remediation Systems
(CLMRS) found no evidence of
forced labor in Hershey’s cocoa
supply chain.
26 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORTTHE BIG PICTURE GOVERNANCE AND APPROACH BUSINESS PLANET PEOPLE CHILDREN AND YOUTH COMMUNITIES OUR PERFORMANCE
COCOA FOR
GOOD
2019 PROGRESS
Detection and Reporting*
2019 PROGRESS
Children monitored*
68,988
CLMRS remediation varies depending on As we work to eliminate child labor, we Detection
2018 and Reporting*
33,956
the kind of labor children are found to be support remediation initiatives that address 2019 68,988
doing. In 2018–2019, CLMRS reviewed entire families. In many instances, something Children monitored*
and assessed 68,988 children who were as simple as providing family farms with a 2018 33,956
living in cocoa-growing communities. wheelbarrow (434 provided in 2019), clean 5–17-year-olds currently being monitored by CLMRS 2019 68,988
Children identified doing
Of the children assessed by the monitoring cook stoves (276 provided) or better tools, inappropriate work and in
system, 6.7 percent were found to be like the Pelle Bongo knife to ease cocoa pod process of remediation*
29,744
doing inappropriate work on family breaking (665 provided), can have a positive Children identified doing
2018 2,948 (33% girls)
farms and were supported by our impact. By improving the farmer’s ease and inappropriate work and in
2019 4,616 (33.4% girls)
CLMRS programs. efficiency of completing tasks around the process of remediation*
farm, the need for children to lend a hand
Most instances of inappropriate child labor farmers and 330 supplier personnel trained on child labor issues 2018 2,948 (33% girls)
with more hazardous tasks is reduced.
involve tasks such as carrying heavy loads Children identified
2019 4,616 (33.4%ingirls)
like firewood or water, coming into contact forced labor
with agrochemicals or clearing away bushes.
2018 0
Children identified in
2019 0
forced labor
*We are continuing to expand our
2018
CLMRS program0 to cover a greater
The report is verified portion of our supply chain
Any child involved in 2019 0 The current increases in
year-over-year.
hazardous activity is identified children monitored and children identified
*We are continuing to expand our
doing inappropriate work is reflective of
and information about his/ CLMRS program to cover a greater
The data is used to design actions the continued growth of the program.
portion of our supply chain
her situation recorded in a year-over-year. The current increases in
in support of children identified
centralized database children monitored and children identified
doing inappropriate work is reflective of
the continued growth of the program.
Community Children and their families
facilitators visit receive remediation Capacity Building
every farm assigned support from supply chain Monitoring & Remediation
to their cooperative facilitators and the ICI Agents and Community
Capacity Building
Liaisons (PAID)
Monitoring
2018 & Remediation
368
Agents and Community
2019 542
How CLMRS is Liaisons (PAID)
helping kids be kids
2018 368
2019
Community542Child Protection
Committee members or
Equivalent (VOLUNTEER)
Community
2018 673Child Protection
Committee members or
2019 830
Equivalent (VOLUNTEER)
2018 673
2019
Number of830
farmers trained on
27 THE HERSHEY COMPANY | 2019 SUSTAINABILITY REPORT
child labor issuesYou can also read
