Solutions important to medical debt recovery and compliance - Javier Alvarado Market Development, Collections June 18, 2021
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Solutions important to medical debt
recovery and compliance
Javier Alvarado
Market Development, Collections
June 18, 2021
© 2021
© 2021
TransUnion
TransUnion
LLC All
LLC Rights
All Rights
Reserved
Reserved
| 1
8,000+ 75+ 30+
associates offices countries
makes trust possible
75,000+ 1 billion+ 90,000 65+ petabytes
business customers consumer files data sources of information
TransUnion is a global information and insights company that makes trust possible By ensuring each consumer is reliably and safely represented in the marketplace
Businesses: better understanding of consumers to make more informed decisions on who to trust, and build the experiences that earn consumer trust Consumers: more confident that their data identity is safely leveraged to get the opportunities they deserve
Why TransUnion?
We’ve been in the business of
trust
for over 50 years
trust
for over 50 years
Originally a credit Decades of stewarding Information and tech Now we help
reporting agency and analyzing information fueled our expansion organizations better
helping businesses has given us a more into areas like fraud understand consumers
trust their customers complete understanding prevention, identity so they can make more
and reduce risk of data identity verification, marketing, informed decisions,
collections and more and earn their trustBusinesses and consumers can transact confidently and achieve great things
We call this Information for Good.
TransUnion makes trust possible
When you: Consumers can:
Find more customers that are the Greater access to goods and
right fit, better serve, keep and services through capital and
collect from them, and reduce risk Economic financial assistance
Opportunity
Deliver relevant, friction-right
Enjoy brand experiences that are
experiences and offers while
easy, safe, personal and timely
reducing fraud Great
Experiences
Engage consumers with tools that Access their data and shape their
help them understand, monitor and own financial futures
manage their financial situation Personal
Empowerment
That’s Information for GoodWe achieve this with an accurate and comprehensive
picture of each person, stewarded with care
Unique data fusion methodology
enables us to link, match and tap into
the power of that data
Foundation as a Knowledgeable
credit reporting agency and passionate team
lets us access both credit and stewards that information
public record data with expertise and careHow we do it
Identifiers Traditional identifiers of 650M+
consumers worldwide
Credible baseline identity info, online and (Name, address, SSN, etc.)
offline, personal and device, in compliance
with local legislation around the world
Digital identifiers from nearly
6 billion consumer devices;
97% of email addresses
Phone numbers from 200+
countries, and can assess
the risk associated with eachHow we do it
Information Device activity Events Public records
• Location • Marriage • Licenses
Added linked, proprietary and public data • Fraud patterns • Birth • Judgments
sources—as fresh as possible—for a multi- • Social media • Death • Criminal histories
layered understanding of that person • Purchases • Education • Violations
Behaviors Financial liabilities Relationships
• Driving • Debt • Household info
• Location • Payment histories • Known associates
• Online activity • Collections • Business ownership
• Purchases • Payment lending
• Rent-to-own
• Utility bills
• Rental payments
Financial assets and capacity
• Bank accounts
• Insurance
• Property
• Autos
• IncomeHow we do it Risk insights
• Identify credit worthiness and predict
delinquency with greater accuracy
Insights • TU can identify 20M US consumers
classified as prime or near-prime, who are
worthy of super prime
Leverage analytics to create a meaningful
picture of each person and anticipate needs, • Specialized risk database of 100B+
records, derived from 10,000+ sources
behaviors and potential risks
Marketing insights
• Help predict consumer behavior to
extend relevant and timely offers
• TU customers often achieve 3-4x boost
in campaign performance
Collections insights
• Help customers monitor and manage
collections with greater efficiency
• Trended data expertise taps into 200+
predefined consumer traits/behaviors
Fraud insights
• Better identify and even anticipate fraud
based on contextual red flags
• Make confident decisions with TU’s access
to 1B+ consumer records, 6.5B+ devices
and 76M+ confirmed fraud reportsHow we do it
Implementation
Delivery technologies seamlessly work together
to help implement info and insights, so people
can act quickly and easily
Integrated capabilities for rapid,
Apply Today seamless deployment
Implement with TU end-to-end or
Offer Available
Pay Now plug into your system
Provided with expertise—self-service,
online or face-to-faceMarket Overview – Q1 IPOV
Score shifts continue to provide more eligible
consumers for lenders serving the prime and above
market
35%
VantageScore® 3.0 risk ranges Totals may not equal 100 due to rounding
Subprime = 300–600; Near prime = 601–660; Prime = 661–720; Prime plus = 721–780; Super prime = 781-850 Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 17Consumer participation continued to increase in Q1, but
at a declining rate as compared to previous years
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 18Unsecured personal loans, card and HELOC balances
declined in Q1, while auto and mortgage continued to
climb
Total Balances by Product (B) Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 19Auto and mortgage saw origination growth at the start
of Q1, while other products saw significant declines
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 20Declines in delinquency totals have been driven by
government programs, lender assistance and refinance
savings
*Serious delinquency considered as 90+DPD for card, Mortgage and HELOC, 60+ DPD for all other products Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 21The number of consumers declaring bankruptcy has
been trending downward, but declined sharply in 2020
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 22After seeing double-digit increases in prior years, charge-
off compounded annual growth rate (CAGR) increased
only 4%
Composition of Charge-offs CAGR
Composition of(Q1)
Charge-offs (Q1) LINE 2019 2020 2021 (‘19-’21)
$250
$180 Auto $55.5 $60.6 $60.4 4.3%
Balance(B)(B)
$160 Bankcard
$200 $75.5 $84.9 $88.9 8.5%
$140
Charge-off Balance
Private label $13.4 $14.1 $14.1 2.8%
$120
$150 Mortgage $6.8 $4.0 $2.6 -38.9%
TotalCharge-off
$100
HELOC $3.9 $2.8 $2.1 -27.1%
$80
$100 Student loan $6.4 $5.8 $4.9 -12.3%
$60
Personal loan (U) $12.0 $14.2 $15.8 14.9%
Total
$50
$40
Secured installment $8.1 $8.2 $9.0 5.4%
$20
Other $7.4 $7.2 $6.5 -6.0%
$0
$0
Q1
Q1 2019
2018 Q1
Q1 2020
2019 Q1
Q1 2021
2020 Total $189.0 $201.9 $204.2 4.0%
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 23Charge-offs as a percentage of trades and
balances saw significant year-over-year declines
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 24Collections Overview – Q1 IPOV
Active collection trade line volumes and balances
have declined year-over-year
Active Collection Volume by Year
$250 300
$216 $211
$204 $210 $206 $203 $203
$193 $195 250
$200
Outstanding Receivables ($B)
Active Trades in Collections (M)
$181 $182
$156 200
$150
150
$100
100
$50
50
$0 0
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 26Active collection trade lines have been trending
downward since Q1 2020
Active Third - Party Collections on File
$240 280
Active Trades in collections (M)
260
260
Oustanding Receivables (B)
$220 245
238 236
240
$200 218
220
$180 200
$160 180
160
$140
140
$120
120
$100 100
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1
2017 2018 2019 2020 2021
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 27Medical / health care represents 60% of the active
collection trade lines in Q1 2021
Composition of Trades in Collections
(Q1 2021)
11%
12%
60%
8%
5%
4%
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 28The average number of medical collections per
consumer is more than double that of any other asset
class
Average Number of Collections by Asset Class per Consumer
(Q1 2021)
3.5
3.0
3.0
2.5
2.0
1.5
1.5 1.3
1.2
1.1
1.0
0.5
0.0
Medical/Health Care Banking/Financial Retail Cable/Cellular Utilities
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 29More than half of all active collection consumers
have more than one collection trade line
Number of Consumers with Multiple Collections (Q1 2021)
40
~77 million
35 34.0
consumers with a
Number of Consumers (M)
30 reported collection
25
19.8
20
14.5
15
10 8.7
5
0
1 COLLECTION 2 COLLECTIONS 3 COLLECTIONS 4+ COLLECTIONS
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 30Active collection trade lines in banking/financial have
increased slightly, while cable/cellular totals have
declined
Active Third-Party Collections Active Third-Party Collections
Financial/Banking Cable/Cellular Financial/Banking Cable/Cellular
Medical/Health Care Retail Retail Utilities
Utilities Other Other
180 40
Trades in Collections (M)
Trades in Collections (M)
160 35
140 30
120 25
100
20
80
60 15
40 10
20 5
0 0
10
11
12
13
14
15
16
17
18
19
20
21
10
11
12
13
14
15
16
17
18
19
20
21
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 31From a balance perspective, collection trade lines in the
financial/banking sector continue to trend higher
Active Third-Party Collection Balances Active Third-Party Collection Balances
Financial/Banking Cable/Cellular Financial/Banking Cable/Cellular
Medical/Health Care Retail Retail Utilities
Outstanding Receivables ($B)
Outstanding Receivables ($B)
Utilities Other Other
$120
$45
$100 $40
$35
$80
$30
$60 $25
$20
$40
$15
$20 $10
$5
$0
$0
10
11
12
13
14
15
16
17
18
19
20
21
10
11
12
13
14
15
16
17
18
19
20
21
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
20
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 32There is a slight uptick in Q1 2021 paid/settled
collection trade line volumes
Paid Collection Volume by Quarter
$16 25
Collection Placement Amount ($B)
$14
Trades in collections (M)
20
$12
$10 15
$8
$6 10
$4
5
$2
$0 0
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1
2018 2019 2020 2021
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 33There is a decline in paid/settled collection volume in
cable/cellular and utilities due to state restrictions
Settled Collection Volume
$700,000
$600,000
$500,000
$400,000
$300,000
$200,000
$100,000
$0
Cable/Cellular Medical/Health Care Retail Utilities Banking/Financial
Q1 2020 Q4 2020 Q1 2021 Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 34The percentage of disputes increased even though
there is a decline in collection trade lines
Collection Dispute Rate v. Trade Line Volume
Active Collections % of Collections Disputed
260 9.0%
7.6% 8.0%
Trades in Collections (M)
240
7.0%
220 5.9%
6.0%
4.9%
200 5.0%
4.3%
4.0%
180 3.1%
3.0%
160 2.0%
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1
2017 2018 2019 2020 2021
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 35Credit-originated collection trade lines are disputed at a
higher rate than non-credit collection trade lines
Active Disputes in Collections
Asset Class Volume
16%
(Q1-2021)
14%
Dispute Percentage (%)
Medical/Health
12% 6,008,253
Care
10%
8% Financial/Banking 3,583,442
6%
4% Retail 2,051,062
2%
0% Cable/Cellular 1,381,161
Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1
2016 2017 2018 2019 2020 2021 Utilities 616,638
Source: TransUnion consumer credit database
© 2021 TransUnion LLC All Rights Reserved | 36Workflow and Solutions
© 2021 TransUnion LLC All Rights Reserved | 38
© 2021 TransUnion LLC All Rights Reserved | 39
© 2021 TransUnion LLC All Rights Reserved | 40
About TransUnion Healthcare
• Revenue Protection® Solutions
• Serves more than 1,850 hospitals and health systems
• Partners with more than 85 healthcare companies
• Reaches over 550,000 physicians and other providers across the U.S.
• Maintains connectivity to more than 880 payers, covering 98% of U.S. insured
lives
• Processes over 10 million transactions each day through its insurance
clearinghouse
© 2021 TransUnion LLC All Rights Reserved | 41Improve patients' financial experience and optimize payment
strategies by assessing their unique financial situations
Patient financial responsibility continues to skyrocket. Almost a quarter of
insured adults, or 31 million people, are now considered underinsured and lack
the ability to fund their care 1
© 2021 TransUnion LLC All Rights Reserved | 42© 2021 TransUnion LLC All Rights Reserved | 43
Patient Financial Clearance Solutions
© 2021 TransUnion LLC All Rights Reserved | 44Propensity to Pay
Optimize collections strategy by segmenting patient
accounts into the appropriate workflow
§ Increases collections through the accurate classification of
accounts into the optimal payment workflow.
§ Increases patient satisfaction by helping providers set up
payment plans based on the patient’s unique financial situation.
§ Reduces costs by improving billing staff efficiency through the
use of more intelligent follow-up strategy recommendations on
patient bills based on ability and willingness to pay.
© 2021 TransUnion LLC All Rights Reserved | 45Propensity to Pay
INCLUDED DATA USE CASE DELIVERY
§ Available Credit § Provides scores and additional § Delivery options:
§ New Account Score credit report details to Real-time (FCH XML) and
§ Recovery Score determine patients’ ability and Batch
§ FICO Score (optional add-on) willingness to pay, enabling
§ Deceased Information more accurate account
segmentation and payment
§ Bankruptcy Information (add-on)
collection strategies.
§ Mortgage Indicator
§ Propensity to Pay Status § Can be used on Front and Back
(Configurable) end
§ Employment Records (add-on)
§ Trade lines (add-on)
§ Public Records (add-on)
§ Collections Records (add-on)
© 2021 TransUnion LLC All Rights Reserved | 46CreditVision Propensity to Pay
INCLUDED DATA USE CASE DELIVERY
§ Available Credit § Provides scores and additional § Delivery options:
§ CreditVision New Account Score credit report details to Real-time (FCH XML) and Batch
§ CreditVision Medical Recovery determine patients’ ability and
Score willingness to pay, enabling
§ Vantage Score 4.0 more accurate account
§ Deceased Information segmentation and payment
collection strategies.
§ Bankruptcy Information (add-on)
§ Mortgage Indicator § Can be used on Front and Back
§ Propensity to Pay Status end
(Configurable)
§ Employment Records (add-on)
§ Trade lines (add-on)
§ Public Records (add-on)
§ Collections Records (add-on)
© 2021 TransUnion LLC All Rights Reserved | 47Why CreditVision?
CreditVision New Account Score consistently beats traditional credit scores at
assessing risk and future performance on new accounts.
Traditional tradeline information Enriched tradeline information
© 2021 TransUnion LLC All Rights Reserved | 48Propensity to Pay Key Metrics
Name Description
Displays the amount of revolving credit available on credit cards that can be
Available Credit
used to pay for patient responsibility amounts.
Identifies patients who are likely to become 90 or more days delinquent on a new
account within a 24-month period.
New Account Score
*CreditVision Package utilizes trended credit data to take into account the
trajectory of borrower behaviors
Determines the likelihood of collecting $50 or more within 12 months.
Recovery Score
*CreditVision Package utilizes trended credit data to take into account the
trajectory of borrower behaviors
Assesses a patient’s risk of becoming 90 or more days delinquent within a 24-
FICO Classic Score
month period.
Uses trended credit data to assess a patient’s risk of becoming 90 or more days
Vantage Score 4.0
delinquent within a 24-month period.
Compares Propensity to Pay metrics against end-user defined thresholds and
Propensity to Pay Status
returns a status message, such as Collect in Full.
© 2021 TransUnion LLC All Rights Reserved | 49Propensity to Pay
Empowers providers with the data and decisioning tools to make objective propensity to pay
decisions—and collect more
Optional upgrades
TransUnion New Account Score: § FICO score Returns a configurable Propensity to
§ Recovery Score Pay Message:
§ Identifies new patients who are § Parsed data from four sections of the
likely to become 90 or more § Provides the user with data to
credit report: Employer Name, Trade process the account
days delinquent Lines, Collections, and Public Records
§ 150-950 score range § Messages display according to
§ High score = low risk end-user pre-set thresholds for
available credit and the credit
Displays total amount of scores
revolving credit available
© 2021 TransUnion LLC All Rights Reserved | 50Propensity to Pay Metrics: Point-of-Service
Determine the optimal payment workflow for accounts
Account Recovery New Account Active
Available Credit Propensity to Pay Status
Number Score Score Mortgage
D04010931 $14,954 800 840 NO Collect in full at time of service
Configure Propensity to Pay status messages according to your customers’ collection
D04001745 $39,817
policies. The following can be 632rules:
factored into the 632 NO Collect in full at time of service
- Available Credit
D04009798 $20,507 - TU New Account Score 773
773 NO Collect in full at time of service
- Mortgage Presence - TU Recovery Score
D04004034 $30,207 674 674 NO Collect in full at time of service
D04006259 $8,065 663 663 NO Offer discounts / payment plan
D04022243 $8,100 605 662 NO Offer discounts / payment plan
D04003681 $2,721 603 663 NO Offer discounts / payment plan
D04005683 $3,091 600 606 NO Offer discounts / payment plan
D04008974 $3,601 500 502 YES Offer discounts / payment plan
D04019111 $12 378 478 NO Screen for Medicaid / Charity
D04006047 $0 358 458 NO Screen for Medicaid / Charity
D04006681 $47 392 492 YES Screen for Medicaid / Charity
D04004359 $0 352 437 NO Screen for Medicaid / Charity
© 2021 TransUnion LLC All Rights Reserved | 51Financial Aid
Use an objective, consistent method to identify patients
who are eligible for financial assistance
§ Reduces bad debt by identifying charity care-eligible patients
upfront
§ Streamlines financial counseling by screening your patients’
likelihood to qualify for financial assistance
§ Documentation support for IRS 501(r) reporting requirements
© 2021 TransUnion LLC All Rights Reserved | 52Financial Aid
INCLUDED DATA CAPABILITIES DELIVERY
§ Estimated Federal Poverty Level § Scoring models: § Delivery options:
(FPL) Leverages multiple decisioning Real-time (FCH XML) and Batch
models to deliver income
§ Estimated Household Size estimates to support charity care
§ Estimated Minimum Household determination and compliance
Income with 501(r) requirements
§ Financial Aid Status (Configurable) § Hybrid model:
Includes both credit-based and
community-based models
§ Community-based model:
Uses non-credit data, including
public records, to deliver
household income estimates for
patients with thin or no credit
history
© 2021 TransUnion LLC All Rights Reserved | 53Financial Aid Key Metrics
Metric What Does It Mean?
Federal Poverty Helps to determine the patient’s financial situation relative to the federal government’s
Level (FPL) % standard for indigence.
Estimated
The minimum monthly estimate is determined by analyzing individual level credit
Minimum Monthly
characteristics from the guarantor’s credit file OR by returning Community-based data
Income
Estimated The estimate is determined by analyzing individual level credit characteristics from the
Family Size guarantor’s credit file OR by returning Community-based data
Indicates the patient’s estimated monthly income that is not dedicated to debt
Residual Income
obligations.
Financial Aid
Compares Financial Aid metrics against end-user defined thresholds and returns a
Status
status message, such as Meets Charity Guidelines.
© 2021 TransUnion LLC All Rights Reserved | 54Financial Aid can leverage multiple decisioning models
to produce the best results
© 2021 TransUnion LLC All Rights Reserved | 55Financial Aid
Facilitates an objective, consistent method for identifying patients who are eligible
for financial assistance
Estimated Household Monthly Income and Size
§ Calculated using individual level credit characteristics from a
consumer’s credit file OR the Community-Based Model
Residual Income
§ Estimated monthly income that is not dedicated to debt
obligations
% of Federal Poverty Level (FPL)
§ Determines the patient’s financial situation relative to the
federal government’s standard for indigence
Returns a configurable Financial Aid Message:
§ Provides the user with data to help qualify patients for financial aid
§ Messages display according to end-user’s financial aid thresholds.
Optional upgrades
§ Community-based decisioning model that uses
public records data sources (may be cascaded
from thin or no-hit credit-based model)
© 2021 TransUnion LLC All Rights Reserved | 56Financial Aid Metrics
Segment accounts for presumptive charity care using credit and community-based models
Min. Debt to Percent of
Hospital Account Family Residual
Monthly HH Income Federal Poverty Financial Aid Status Hit FPL Model
Charges Number Size Income
Income Ratio Level (FPL)
$525.00 D04007296 $1,100 2 85.11% Complete FA App / PE Charity Y comm-based
$188.65 D04004380 $800 1 83.55% Complete FA App / PE Charity Y comm-based
Determine presumptive charity
$400.00 D04008992 $1,246 care based
2 on30.00
FPL% $436.33 96.45% Complete FA App / PE Charity Y credit-based
$597.00 D04000053 $1,700 4 17.88 $349.00 86.62% Complete FA App / PE Charity Y credit-based
$440.91 D04003583 $2,333 2 30.00 $816.67 180.53% Needs-Based Discounting Y credit-based
$3,403.10 D04006259 $1,710 1 178.59% Needs-Based Discounting Y comm-based
Configure FPL ranges and
$277.27 D04021577 status message
$1,823 1 according to your
30.00 $1,276.33 190.43% Needs-Based Discounting Y credit-based
customers’ financial assistance policy. The following can be factored
$1,300.00 D04013397
into the rules: $4,790 4 30.00 $838.25 244.08% Discount to Sliding Scale Y credit-based
$76.71 - FPL%
D04009547 - Mortgage
$4,353 3 Presence
30.00 $1,015.78 267.49% Discount to Sliding Scale Y credit-based
$35.80 D04008210 $2,943 2 30.00 $1,030.17 227.72% Discount to Sliding Scale Y credit-based
$122.61 D04011388 $8,373 4 30.00 $1,465.33 426.67% Pursue Payment Arrangement Y credit-based
$175.50
Use D04001745
credit-based $14,483
and/or community-based 4 to help30.00
models $2,534.58
financially assess patients 738% Pursue Payment Arrangement Y credit-based
$75.00 D04007387 $5,803 2 30.00 $2,031.17 449% Pursue Payment Arrangement Y credit-based
© 2017 TransUnion Healthcare, Inc. All Rights Reserved | 57Blended Collection Status
For clients who use FA + P2P, we offer a blended status message
Blended Collection Rules:
• FPL %
• Mortgage Presence Single configurable status
• New Account Score message with FA and P2P
• Recovery Score elements combined
• Available Credit
© 2021 TransUnion LLC All Rights Reserved | 58Soft vs. Hard Inquiry
Credit inquiries are records created when your credit information
is reviewed. Credit inquiries are classified as either "hard
inquiries" or “soft inquiries”
• Hard inquiry
• When a business views your credit report in connection with an application for credit or a loan, a
hard inquiry appears on your credit report and may have an effect on your credit score
• Soft inquiry
• When a business views your credit report for most other reasons, such as to make a pre-
approved credit offer, a soft inquiry appears on your credit report that is not seen by others. Soft
inquiries may occur without your permission, but they do not have an impact on your credit score
TransUnion’s revenue cycle solutions use soft inquiries for the purpose of determining a
consumer’s ability to pay or likelihood to qualify for financial assistance
© 2021 TransUnion LLC All Rights Reserved | 59Community-Based Financial Aid
A charity screening solution that uses non-credit, public records data sources to
identify patients who may be eligible for charity care or payment assistance
§ Delivers patient financial estimates Block Group: Zip + 4
based on demographic data from
public records Block Group is
§ Uses block groups, which are found by linking
geographical units used by the U.S. zip+4 with latitude /
Census Bureau that contain: longitude
coordinates
– Average Household Income
– Average Household Size
§ Calculates FPL% using block group
data Region by Zip
(WITHIN A STATE)
§ Block groups typically have a
population of 600 to 3,000 people
© 2021 TransUnion LLC All Rights Reserved | 60Scoring Model Attributes
ATTRIBUTE COMMUNITY MODEL CREDIT MODEL
Data Source Non-credit data Credit data
FINANCIAL AID
Estimated Household Income X X
Residual Income X
Estimated Family Size X X
Debt to Income Ratio X
FPL percentage X X
Configurable Financial Aid Status Message X X
© 2021 TransUnion LLC All Rights Reserved | 61You can also read
