Standard Logistics Instructions - For export to Costco Wholesale Japan Ltd.
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Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
Standard
Logistics
Instructions
For export to
Costco Wholesale Japan Ltd.
This will serve as routing/logistics instructions when shipping your product to Costco Wholesale
Japan, Ltd. (“CWJ”). These terms and conditions cannot be altered, changed, or deviated from
without written consent from CWJ. Deviations without prior approval from the Buyer, Logistics
Department, or other authorized person will result in the issuance of charge back, which will be
deducted from your invoice.
1
Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
Routing will appear on CWJ purchase orders as follows:
♦ CARRIER specifying a freight forwarding agent you are required to contact.
♦ FOB specifying a loading port/shipping point you agreed with the Buyer.
♦ CANCEL DATE specifying the request ship date. The shipping window must be a week earlier or
later.
♦ FRT.TYPE specifying if freight is Collect(COL) or Prepaid(PPD).
If FRT. TYPE is Collect – FOB or Ex-works, see the following A.
If FRT. TYPE is Prepaid – C&F or CIF, see the following B.
A. Collect – Inbound to CWJ
(Costco selects carrier and pays freight)
CWJ is responsible for arranging transportation and all other logistics in shipping the product from
a loading port/shipping point to Japan. Vendor is required to contact the carrier specified in the
purchase orders. The address and contact information of the forwarders is detailed in the following
Freight Forwarder Contact Information. Shipping by an unauthorized forwarder/carrier without
prior approval from the Buyer, Logistics Department, or other authorized person will result in the
issuance of charge back of the freight difference.
The following forwarder is specified as a carrier:
Expeditors International of Washington – Shipments from United States
Kuehne + Nagel – Shipments from the rest of the world
B. Prepaid – Inbound to CWJ
(Vendor selects carrier and pays freight)
The vendor is responsible for arranging transportation and all other logistics in shipping the
product from shipping origin to Japan.
2
Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
Freight Forwarder Contact Information – Ocean Shipment
For the freight collect shipment (Ex-Works or FOB), please contact our appointed freight
forwarders to arrange export shipments. Our PO information is electronically transferred to their
system. Shipping by an unauthorized forwarder/carrier without prior approval from the Buyer,
Logistics Department, or other authorized person will result in the issuance of charge back of the
freight difference.
< From the United States >
Our Forwarder; Expeditors International of Washington
Contact Information;
Name: Jason Strain /MR
Address:19119 - 16th Avenue South, Seattle WA 98188, USA
Phone: +1 206 826 4166
Fax: +1 206 826 4100
Email: Jason.Strain@Expeditors.com
Effective from September 1 2012, all vendors/shippers shipping merchandise to CWJ from the
United States are required to arrange ocean shipments via the Expeditors website (“EXPO”).
Please access to the following link for booking your shipment.
https://omb.expeditors.com/omb/Login.jsp
Note;
♦ You are requested to sign the Power of Attorney (POA), which authorizes Expeditors to fill in
export documents on your behalf.
♦ In the following events, any excessive charges will be a charge back to the vendor.
1. Excess Waiting Time; The driver must get out of dock within 2 hrs period from the time they
pull to the dock.
2. Dry Run; The cargo is not ready to load when the driver arrives at the pickup point. It may
cause another terminal gate in/out charge if the empty container was not used/loaded and
returned to terminal.
3. Rolling Booking; Once the container returned to terminal, you must make the ITN cutoff date.
Otherwise you may be charged the lifting charge to move the container from vessel.
< From the countries other than the United States >
Our Forwarder; Kuehne + Nagel
Contact Information;
Name: Byron Schoenknecht /MR or Miwa Oshima /MS
3
Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
Address:1-4-12 Kiba, Koto-Ku, Tokyo 135-0042, Japan
Phone: +81 3 5632 5380
Fax: +81 3 5632 5388
Email: Byron.schoenknecht@kuehne-nagel.com
miwa.oshima@kuehne-nagel.com
All vendors/shippers shipping merchandise to CWJ from countries other than the United States
are required to arrange ocean shipments via the Kuehne+Nagel’s website (“KN Login”).
Please access to the following link for booking your shipment.
http://www.kuehne-nagel.com/extranet/index.php?id=costco
Note;
♦ Your shipment will be arranged by the local K+N office. You may find the local contact
information in the above link.
IMPORT PO SHIPPING WINDOW
New Procedures effective on January 1, 2013
Effective on January 1, 2013, all shipping windows for imported containers shipped to CWJ will
change to the following.
The Merchandise is loaded on board vessel at designated port and departs designated port as
indicated on the Bill of Lading is within the ship window. The ETD can fall on the first date of the
ship window, the last date of the ship window or in-between.
The buyer’s authorization is required in the following exceptional events. The alert will be sent to
the buyer by either K+N or Expeditors system for authorization (accept/reject) and returned to you
by email.
Early Shipment – Departing designated port one or more day earlier than the first date of the
4Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
ship window.
Late Shipment – Departing designated port one or more day later than the end date of the
ship window (=PO Cancel Date).
Quantity Variance – Booking quantity does not match with the PO quantity. (0 tolerance)
Freight Forwarder Contact Information – Air Shipment
For the freight collect shipment (Ex-Works or FCA), please contact our appointed freight forwarders
to arrange export shipments. Shipping by an unauthorized forwarder/carrier without prior
approval from the Buyer, Logistics Department, or other authorized person will result in the
issuance of charge back of the freight difference.
Destination: Tokyo, Narita(NRT)/Haneda(HND) or Osaka, Kansai(KIX)
Documents: All shipping documents need to be faxed or emailed to our customs broker
immediately after departure as well as CWJ. Air shipments are time-sensitive and
we must receive all documents prior to Arrival.
*Please also see the following “Paperwork Procedures”.
*This rule applies regardless of the trading term.
Yusen Logistics Co., Ltd.
Koji Miura /MR Takuya Sasaki / MR
koji.miura@jp.yusen-logistics.com takuya.sasaki@jp.yusen-logistics.com
< Produce Shipments >
Our Forwarder; Able Freight Services
Contact Information;
Name: Myungsil Yoo Francis /MS
Address: 5340 W. 104TH Street, Los Angeles, CA 90045
Phone: +1 310 568 8883
Fax: +1 310 568 8658
Email: yoo@ablefreight.com
Or
Our Forwarder; Commodity Forwarders Inc. (CFI)
Contact Information;
Name: Brian Terasawa / MR
Address: 11101 South La Cienega Blvd., Los Angeles, CA 90045
Phone: +1 310 348 8855
Fax: +1 310 348 8879
5Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
Email: briant@cfi-lax.com
Note;
♦ The appointed forwarder’s name is shown on our PO sheet or order confirmation sheet.
♦ You are requested to put a data logger in your shipments. Please see the following “Data
Logger Requirement”.
♦ Shipper is required to fill in the SLI form and provide it to Able/CFI with invoice and packing
list.
< Other Air Shipments >
Our Forwarder; Yusen Logistics
Contact Information;
In the US - YUSEN LOGISTICS (Americas) Inc.
Los Angeles San Francisco Seattle
Mr. Yoshi Kawahara Mr. Sam Fukui Mr. Kevin Graham
TEL : (310)782-0095 TEL: (650)794-1723 TEL: (425)656-8200
EMAIL: EMAIL: EMAIL:
Yoshi.Kawahara@us.yusen-logistics.co Samuel.Fukui@us.yusen-logistics.c kevin.graham@us.yusen-logistics.co
m om m
Portland Houston Dallas
Mr. Yumi Nojima Mr. Daniel Watkins Mr. Nobutaka "Nick" Nagai
TEL: (503)253-2443 TEL: (281)590-0010 TEL: (817)481-8411
EMAIL: EMAIL: EMAIL:
Yumi.Nojima@us.yusen-logistics.com Daniel.Watkins@us.yusen-logistics. Nobutaka.Nagai@us.yusen-logistics.
com com
Cleveland Atlanta Chicago
Mr. Bruce MacGowan Ms. Kim J. Dawson Mr. Yuzhao(Joe) Wang
TEL: (440)243-0150 TEL: (770)909-1460 TEL: (630)238-7353
EMAIL: EMAIL: EMAIL:
Bruce.MacGowan@us.yusen-logistics. Kim.Dawson@us.yusen-logistics.co Yuzhao.Wang@us.yusen-logistics.co
com m m
Boston New York
Mr. Eric O'Leary Mr. Mac Kurita
TEL: (978)657-4200 TEL: (516)568-3700
EMAIL: EMAIL:
Eric.OLeary@us.yusen-logistics.com Mac.Kurita@us.yusen-logistics.com
6Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
Outside of the US
Netherlands Mexico
Yusen Logistics (Benelux) B.V. Yusen Logistics (Mexico) S.A. DE C.V
Mr. Johan Drijsen Mr. Takeshi Baba
TEL: +31 88 5522245 TEL : (52)-81-8343-2234
EMAIL: johan.drijsen@bnl.yusen-logistics.com EMAIL : ta-baba@yusen.com.mx
Note;
♦ If the pick-up point is not listed above, please ask CWJ Import/Logistics for contact information
or direct to Yusen Logistics Co., Ltd.
Yusen Logistics Co., Ltd. Tokyo Import Branch
Koji Miura / MR
Phone: +81 3 3669 8388
Email: koji.miura@jp.yusen-logistics.com
♦ Shipper is required to fill in the SLI form and provide it to Yusen with invoice and packing list.
♦ In the commercial invoice, you are required show the merchandise market value even though
it is no commercial value. Zero value is not accepted by the Japanese customs.
Paperwork Procedures - Important
Invoice and Packing list must be prepared by vendor on all shipments, which includes the
following information:
Costco’s purchase order number(s); POs will be 10 digit numbers.
Description of product
Costco item number(s), as well as description(s) of product must appear together.
Unit cost, extended cost and total cost with currency + Payment Term and Incoterms
Actual scale weights and measures and total package quantity
Express Bill (Seaway Bill) should be issued by forwarder/carrier unless the Ocean Bill of Lading
is required for Letter of Credit negotiation. In any case, Costco’s purchase number should be
indicated on the Bill. Ocean Bill of Lading should be issued per containers.
“Costco Container 8-Point Inspection and ISO Seal Verification Checklist” should be completed
prior to loading and submitted to K+N (Non-US only: See the following “Loading” section).
Consignee on all shipping documents (Invoice, Packing list, Express Bill/Bill of Lading and etc.)
must show as follows:
COSTCO WHOLESALE JAPAN LTD.
3-1-4 IKEGAMI-SHINCHO, KAWASAKI-KU, KAWASAKI-SHI, KANAGAWA 210-0832 JAPAN
ATTN: FUMIYO YAMADA
TEL: 81-44-2812661 / FAX: 81-44-2706928
*Please ignore SHIP TO address on the purchase orders
7Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
**Notify Party on the Express Bill/Bill of Lading should show “SAME AS CONSIGNEE”
Port of destination is determined:
By forwarder if it is Collect shipment
By vendor if it is Prepaid shipment, based on the following destination Costco warehouses;
Destination Depot or WHS Ocean Air
D151/152 Ichikawa Depot Tokyo Narita(NRT) or Haneda(HND)
D163/164 Miki Depot Kobe Kansai(KIX)
W864 Sapporo Tomakomai Contact CWJ
W150 Shinmisato, W154 Zama, W155 Maebashi, Tokyo Narita(NRT) or Haneda(HND)
W159 Chiba New Town, W161 Tsukuba, W165
Hitachinaka, W860 Tamasakai, W862 Kanazawa
Seaside, W863 Kawasaki, W865 Iruma, W877
Makuhari
W162 Chubu Airport Nagoya Contact CWJ
W153 Yawata, W156 Kobe, W157 Hiroshima, Kobe Kansai(KIX)
W160 Izumi, W861 Amagasaki
W158 Kitakyushu, W876 Hisayama Hakata or Contact CWJ
Moji
*CWJ will open the second depot (Miki) on March 2014. After opening Miki, Miki will service to all
Western Japan warehouses and the current Ichikawa depot will service to all Eastern Japan
warehouses. Please make sure that you will ship to the correct destination port. Please contact
CWJ Import/Logistics in case of clarification.
IMPORTANT
Once the product is shipped from the shipping point or the ocean vessel has sailed from the
loading port, all vendors are required to e-mail all shipping documents to CWJ Import/Logistics
Department (e-mail address : jpimportshippingdocs@costco.co.jp) and the Buyer within 24
hours. Please put the Costco’s PO# in the email title. Additional incurred charges caused by
shipping document delays will be a charge back to the vendor. (E.g. demurrage/storage fees)
If the shipment is arranged by Expeditors or Kuehne+Nagel, please copy all shipping
document to them as well as to CWJ.
If the purchase order was placed by Costco Wholesale Corporation, National/International
Department regardless of whether the shipment is made directly from vendor/factory to
CWJ, please send all shipping documents to the Buyer in Costco National/International
immediately following on board date.
If Phytosanitary/Health Certificate is required, the originals must immediately be
forwarded by Express mail. The Certificate must arrive at CWJ prior to the shipment arrival
in all circumstances. The extra cost incurred due to delay will be a charge back to the
8Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
vendor.
All CWJ orders are considered “Shipper’s Load and Count”
The vendor is responsible to ensure the order is properly packed and loaded to prevent any transit
damage and tampering. If blocking and bracing is required – this is to be done by the vendor or at
the vendor’s expense. It is also the responsibility of the vendor to ensure an accurate piece count
of the load and the piece count is to be clearly stated on the packing list and Bill of Lading.
Back Orders / Split Shipments
♦ Any back order or split shipments must be authorized by the Buyer prior to shipping.
♦ Any back order or split shipments resulting in additional freight charges will be charged to the
vendor.
Over Shipments, Unauthorized Substitution, or Defective Goods
♦ Shipments will be returned at the vendor’s expense.
♦ The vendor will be charged inbound and return freight charges and be subject to a handling
fee.
Loading
♦ All load capacities should be based on maximum utilization of container space. (Excluding LCL
ship)
♦ A vendor not utilizing maximum space available may be subject to any additional charges
incurred.
♦ Vendor is responsible to inspect all Merchandise prior to shipment to ensure quality, safety
and conformity and to ensure that the Merchandise is properly packed and loaded to prevent
transit damage and tampering. Any refusals or issues resulting from failure to do the above
will result in a charge back to the vendor for all associated costs to deliver or return the
Merchandise.
♦ Every container must be DRY, CLEAN and ODOR free. Please reject any containers not meeting
the standards. All vendors shipping via Kuehne + Nagel are required to fill “Costco Container
8-Point Inspection and ISO Seal Verification Checklist”.
http://www.kuehne-nagel.com/extranet/index.php?id=costco
9Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
Shipping Marks
Please display the following information as large as possible on the outer carton/package.
CWC - IN DIA -
ITEM./ART.
COSTCO P.O.#
GW kg, lb
NW kg, lb
m3, cbf
MADE IN
*P.O.# = Japan PO# and/or US PO# if provided by Costco Wholesale National/International
Department
Wood Pallet Requirements
Goods are displayed and sold on their pallets on our sales floor. Palletized overstock is stored in
overhead steel racking, also on our sales floor. Therefore, our pallets standards are quite high,
structurally and aesthetically.
We encourage our suppliers to use the lightest weight, most durable pallets in the marketplace.
♦ STRINGER/GMA #1 PALLETS are NO LONGER ACCEPTED as general-use pallets.
♦ Costco requires BLOCK PALLETS throughout North America.
♦ From North America, ship exports to Japan on pallets compliant with our North American
Standards.
- CHEP, PECO, and iGPS pallets cannot be exported to Japan. (See the following “The US
Pallet manufacturer information”)
4-Way Pallet is 48”x40”; flush non-reversible, perimeter
base, 4-way entry, nine-block weighing approximately 67
pounds, made of lumber components.
For more details, vist to
CHEP: http://www.chep.com
PECO: http://www.pecopallet.com
♦ Costco recommends BLOCK PALLETS even outside North America.
♦ We accept non-standard pallets or non-palletized or unitized shipments when the North
10Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
American standard pallets are not available in the export country. Please contact the CWJ
buyers or Import/logistics in case of clarification.
♦ Wood pallets (and packing materials) shipping to Japan must comply with ISPM 15. (See the
following “REGULATED WOOD PACKAGING MATERIALS (Regulated WPM) into Japan”)
♦ Wood pallets (and packing materials) SHIPPING OVERSEAS must be containerized at
MOISTURE CONTENT of 19% or less. (Dry pallets only)
♦ Not only to meet the pallet requirements, you are also required to meet the following
palletizing requirements.
US PALLET MANUFACTURER INFORMATION
If you are looking for a source of block pallets, please contact the following pallet companies.
Please specify that the pallets are for Costco shipments and must meet the heat treated
requirements for ISPM No. 15 and be 4 way block style that meets Costco specifications.
Century Pallets Pallet Masters Shadybrook Lumber
2911 Norton Ave. Trina Osborne Ray Bekken / Glen Andrew
Lynwood, CA 90262 323-758-6559 800-228-9379 / 503-647-2234
Maria Ortega www.palletmasters.com ray@shadybrooklumber.com
310-605-0788
mortega@centurypallets.com
www.centurypallets.com
Wilmington Wood Works Berry Industrial Pallets
Ron Young Peter Berry
310-834-1015 845-353-8338
roneyoung@msn.com berryindgp@aol.com
www.wilmingtonwoodworks.com
For other alternatives go to www.nwpca.com
REGULATED WOOD PACKAGING MATERIALS (Regulated WPM) into Japan
Please note:
Vendors shipping on Non Heat-treated or Fumigated Wood Packaging Materials (WPM) without
the IPPC logo and WPM mark are subject to charges for all associated costs for treatment,
destruction or the re-export of the shipment to the port of origin.
11Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
Vendors shipping on Non Costco Specification or bad pallets are subject to charges for labor and
materials to re-palletize or rework.
Wood Packaging Materials (WPM) imported into Japan must be heat treated (to a minimum wood
core temperature of 56°C for a minimum of 30 minutes) or fumigated with Methyl Bromide and
marked with the International Plant Protection Convention (IPPC) logo and WPM mark, with the
appropriate ISO country code designating the country location of treatment. Wood Packaging
Materials (WPM) refers to wooden pallets, crates, boxes, boards used for inner packaging, and
dunnage.
For further information, please refer to the WPM Guidelines published by IPPC on their website:
www.ippc.int
Note that in general, Costco Japan does NOT permit the use of wooden pallets and other WPM
unless the pallets meet the Costco wood pallet requirement. You must first send photo of pallets
and then obtain the buyer’s approval in advance of P.O. issuance and in advance of shipment.
In addition, for safety reasons, if the use of wood pallets is pre-approved by Costco, please make
sure that the pallet used is made of GMA hardwood and of No. 1 standard. (Please also see the
following “Wood Pallet Requirements” for more details.) For all pallets and crates – if pre-approved
by Costco -- please make sure there are no safety-related hazards, such as nails or splinters, etc.
WPM made entirely of manufactured or processed wood material, e.g. MDF, particle board,
plywood is exempt from the treatment and marking requirements.
Your failure to comply with this requirement and specifically the IPPC logo & WPM mark will
result in the charge back to the vendor for all associated costs for treatment, destruction or the
re-export of the containers to the port of origin.
=============================================================================================
Re IPPC Logo & WPM Mark:
• Each wooden pallet or crate must be properly marked with the IPPC logo and WPM mark
• XX represents the ISO country code / 000 represents the unique number assigned by the national plant
protection
organization / YY represents either HT for heat treatment of MB for methyl bromide fumigation
12Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
• Please send close-up photos of this mark on the wooden pallet or crate to Costco for review and
approval
• Please describe the locations of this mark on each pallet or crate
======================================================================================
If Shipment does NOT contain WPM:
• Commercial Invoice MUST contain Exporter’s Statement:
“This shipment does NOT contain WPM”
If Shipment does contain WPM (and has been pre-approved by Costco):
• WPM is treated and marked in accordance with International Plant Protection Convention ISPM # 15
and its compliance noted on the Commercial Invoice:
“All WPM is treated and marked in compliance with ISPM # 15”
=================================================================================
PALLETIZING REQUIREMENTS
Optimum pallet handling is a “No Touch” pallet, delivered to our door, meeting the following
conditions:
♦ Quality pallet
Must be a Block-style 4-way pallet.
♦ Stretch wrapped or tied to prevent movement.
Anchor shrink wrap to bottom of pallet.
A minimum gauge of .79 is preferred for shrink wrap of pallet.
♦ No overhang or underhang of product on pallet.
♦ Tie/High that maximize pallet capacity.
♦ Optimizes cube.
As close to but not more than 52” high, including pallet height
♦ Allows double stacking
Support Posts. Top Cap.
♦ Full/Flat layer
No Chimney tops. Distribution quantities adjusted to flat layers.
Any exception to these standards must be pre-authorized by the buyer and/or Logistics BEFORE
shipping.
Data Logger Requirement for Perishable Shipments
CWJ requires you to put temperature data logger monitor in our perishable shipment. It will enable
us to make immediate accept or reject decisions, and have better visibility into every step of our
cold chain. We are no longer requesting to use chart recorders with a rolled paper since we believe
13Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
that data logger is more reliable and visible.
Please contact one of the following data logger suppliers and start including at least one data
logger in the future shipments.
SENSITECH (Worldwide)
Model; TempTale 4 or TempTale Mini
http://www.sensitech.com
CARGO DATA (USA)
Model; Quality Blue or Quality Wedge
http://www.cargotemp.com
14Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
15Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
16Standard Logistics Instructions
Export to Costco Wholesale Japan, Ltd (CWJ)
Last Update: Jan 9, 2014
For Questions or Confirmations
Costco Wholesale Japan Ltd. Import/Logistics
Manager Assist. Manager Assist. Director
Fumiyo Yamada Mayumi Ujigawa Yosuke Aikawa
Phone: +81 44 281 2661 Phone: +81 44 281 2661 Phone: +81 44 281 2658
Fax: +81 44 270 6928 Fax: +81 44 270 6928 Fax: +81 44 270 6928
Email: fyamada@costco.co.jp Email: mujigawa@costco.co.jp Email: yaikawa@costco.co.jp
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