Statement of Intent 2021 2023 - Gas Industry Company

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GAS INDUSTRY COMPANY LIMITED

Statement of Intent
2021 – 2023
GAS INDUSTRY COMPANY LIMITED

                                                            CONTENTS

                                                            CHAPTER ONE           Foreword                             2

                                                            CHAPTER TWO           Work Programme Priorities           4

                                                            CHAPTER THREE         Consultation Process                6

                                                            CHAPTER FOUR          Operating Environment                7

                                                            CHAPTER FIVE          Industry Performance               10

                                                            CHAPTER SIX           Work Programme &                   14
                                                                                  Indicative Activities
                                                                                  FY2021 – 2023

                                                            CHAPTER SEVEN         Financial Matters                   19

                                                            CHAPTER EIGHT         Financial Statements                19

                                                            CHAPTER NINE          Alignment with                     26
                                                                                  Government Policy
                                                                                  Objectives and Outcomes

                                                            CHAPTER TEN           Other Information                  28

                                                            CHAPTER ELEVEN        Directory                          29

Note: References to the Minister in this Statement of Intent relates to the Minister of Energy and Resources.

Gas Industry Company Limited’s Statement of Intent is available on our website: www.gasindustry.co.nz

Please consider the environment before printing.
STATEMENT OF INTENT / 2021 – 2023

STATEMENT OF INTENT                                                                         1

Financial Years 2021-2023

   The Gas Industry Company Limited (Gas Industry Company) was established in 2004 as the
   ‘industry body’ under Part 4A of the Gas Act 1992 (Gas Act).

This Statement of Intent has been prepared by
Gas Industry Company to meet the requirements of section
43ZQ of the Gas Act. It sets out the intended scope and
objectives of Gas Industry Company’s operations for the
financial year ended 30 June 2021, and the following two
financial years (30 June 2022 and 30 June 2023), and
provides information about the Company and its
operating environment.

The work programme described in this Statement of Intent
is designed to meet the governance objectives set out in
section 43ZN of the Gas Act, with regard also to the
objectives and outcomes of the April 2008 Government
Policy Statement on Gas Governance (GPS), as well as
the wider strategic objectives of the Company.

The Company’s role is to:
» develop arrangements, including regulations where
  appropriate, which improve:
   – the operation of gas markets;
   – access to infrastructure; and
   – consumer outcomes;

» develop these arrangements with the principal objective
  of ensuring that gas is delivered to existing and new
  customers in a safe, efficient, reliable, fair, and
  environmentally sustainable manner; and
» oversee compliance with, and review such arrangements.

Gas Industry Company is required to report on the
achievement of those objectives and on the performance
and the current state of the New Zealand gas industry.

Rt Hon James B. Bolger, ONZ          Robin Hill
CHAIR                                DEPUTY CHAIR

June 2020
GAS INDUSTRY COMPANY LIMITED

2   CHAPTER 1

    Foreword

         In our role as the industry body under the Gas Act, Gas Industry Company works with the
         Government, industry, and regulatory agencies in a co-regulatory partnership.

    Gas Industry Company’s strategy and work programme                                         The reference to ‘sustainable’ arrangements links our
    set out in this Statement of Intent have been prepared in                                  work to the work led by the New Zealand Government
    consultation with the industry and Government, while also                                  to address climate change issues during the transition
    having regard to changes being experienced in the wider                                    to a low emissions future.
    energy sector.
                                                                                               Natural gas has an important transitional role to play in
    Emerging climate change policies, new technological                                        New Zealand’s primary energy mix and to the country’s
    developments, and the availability and affordability of                                    economy. As New Zealand pursues its goal of 100 percent
    natural gas continue to influence the future shape of                                      renewable electricity generation by 2035, gas is still
    the New Zealand gas industry.                                                              seen as a complementary form of energy, especially for
                                                                                               weather-sensitive renewables, and as an integral element
    The Government has set a target under the Paris
                                                                                               of smart infrastructure network systems of the future.
    Agreement to reduce New Zealand’s greenhouse gas
    emissions by 30 percent below the 2005 levels by 2030.                                     Gas Industry Company recognises and reflects this
    It aims to achieve a net zero carbon economy by 2050.                                      context of change - our activities remain firmly directed
    This ambitious goal requires transition away from an                                       at addressing the objectives and outcomes for the
    energy system which is dependent on hydrocarbons                                           downstream gas sector as set out in the Gas Act and
    such as oil, coal, and gas, to one that is based on                                        the GPS. Our priority projects are driven by a matrix
    renewable energy sources.                                                                  of statutory and policy requirements, maintaining the
                                                                                               momentum of existing and committed projects, and
    Last year, the Interim Climate Change Commission (ICCC)
                                                                                               attending to new work that is seen as priority by the
    provided its recommendations on planning for that
                                                                                               Government, Gas Industry Company and industry
    transition and its response proposed the Government
                                                                                               stakeholders.
    focus on electrifying fossil-fuelled processes to meet
    the challenge of ensuring reliable electricity supply.                                     Gas Industry Company’s information disclosure
                                                                                               workstream, initiated in August 2018, is aimed at
    ‘A Vision for Hydrogen in New Zealand’ released last     1
                                                                                               considering whether the existing market arrangements
    September aims at signalling the opportunity hydrogen
                                                                                               relating to information disclosure are sufficient, or if further
    can bring to New Zealand and frame discussions for a
                                                                                               arrangements are required. Industry response to our March
    national strategy. The paper discusses the potential for
                                                                                               2019 Options Paper indicated a broad consistent theme
    hydrogen to be blended with natural gas and distributed
                                                                                               in its submissions that upstream production outage
    through the gas network. In addition to this paper,
                                                                                               information, both planned and unplanned, should be the
    First Gas has received a grant to support a trial that will
                                                                                               highest priority for this workstream. As a result, and in
    investigate how hydrogen could be distributed through
                                                                                               parallel to our workstream, upstream parties who
    its existing gas pipelines.
                                                                                               acknowledge this view are actively working to develop an
    It is often said about the energy sector that the only                                     industry-led disclosure regime for gas production outages.
    constant is change. Recent changes present fresh
                                                                                               By the end of FY2020, Gas Industry Company will have
    challenges for the gas industry. In this regard, the role
                                                                                               analysed submissions on its recent problem assessment
    of Gas Industry Company is also evolving. Gas Industry
                                                                                               paper, and will begin consultation on a statement of
    Company intends to monitor the progress of work
                                                                                               proposal for information issues that have been identified
    undertaken by the industry that investigates the potential
                                                                                               as having the highest priority. This statement of proposal
    use of hydrogen in both transmission and distribution
                                                                                               will set out these issues and review options for addressing
    pipelines. We will also review arrangements in other
                                                                                               them (including non-regulatory options). Our work will
    international jurisdictions and accordingly work on
                                                                                               involve working alongside the Ministry of Business,
    updating any rules and regulations needed to support
                                                                                               Innovation and Employment (MBIE) on the information
    the inclusion of hydrogen in our energy system.
                                                                                               identified in the paper. Likewise, we will also be working
    Central to our planning process is our statutory obligation                                with the Electricity Authority on its wholesale market
    to develop and administer industry arrangements and                                        information disclosure workstream, which will pick up the
    ensure that gas is delivered to consumers in a ‘safe,                                      disclosure of thermal generators’ fuel positions. We will
    efficient, fair, reliable, and environmentally sustainable                                 continue the statement of proposal process during FY2021
    manner’. This is further supported by our overarching                                      which will likely require continued work with the industry
    strategic goal to provide leadership for the New Zealand                                   to deliver robust industry-led solutions or recommending
    gas industry.                                                                              regulation to the Minister (or a combination of both).

    1   A Vision for Hydrogen in New Zealand: Green paper is available on MBIE’s website: https://www.mbie.govt.nz/have-your-say/a-vision-for-hydrogen-in-new-zealand-public-consultation/
STATEMENT OF INTENT / 2021 – 2023

                                                                3

Industry input into our work programme and budgeting
process has been robust and successfully underpins the
co-regulatory model for the downstream gas sector.

This was especially evident at our November 2019
Co-regulatory Forum where a question was raised on
whether there would be benefit in understanding if
efficiency gains could be made in the end-to-end process
of supplying gas, that could result in a reduction of
emissions. To better understand this, we will work with
the industry on establishing if a gas supply efficiency
review would be valuable and, if so, we will progress to
commissioning such a review in FY2021.

Gas Industry Company’s strategy seeks to lead forward
thinking, in conjunction with industry stakeholders, to
anticipate future opportunities and challenges within the
industry. In this respect we will continue to produce a range
of documents that enrich understanding of the industry
and its contribution to the economy, as well as assist
participants with their planning and to provide our
assessment of how the industry is generally performing.

This Statement of Intent outlines what the Company
intends to accomplish specifically for the 2020/21 financial
year and more broadly over the coming three-year period.
The work programme set out in this Statement of Intent is
extensive. We look forward to continuing to work with the
industry and Government to meet the challenges raised
either through the operation of the existing gas
governance arrangements, or those that might arise
from policy development activity.

Gas Industry Company remains committed to delivering
value in both its operational workstreams and in
organisational arrangements. There is a strong focus at
Board and Management levels on prioritising workstreams
to ensure available funds are used wisely and efficiently.

The ongoing success of the co-regulatory model continues
to be built on the considerable contributions of all our
stakeholders. We record our appreciation and thank all
stakeholders for their valuable input to the work
programme development during the consultation process.

We look forward to working together with our
co-regulatory partners in tackling the challenges
that lie ahead.

Rt Hon James B. Bolger, ONZ           Andrew Knight
CHAIR                                 CHIEF EXECUTIVE

June 2020
GAS INDUSTRY COMPANY LIMITED

4   CHAPTER 2

    Work Programme Priorities

      This section sets out the main elements of Gas Industry Company’s work programme for FY2021,
      and indicatively for the following two financial years. These elements are summarised in Table 1.

    The work programme structure is designed to fulfil our      Priority or committed and ongoing projects
    statutory role through efficient governance arrangements,
    progressing new or committed/ongoing projects that          A number of important projects are in train or in prospect,
    are important to the industry and other stakeholders,       some at the request of the Minister. These projects aim to
    and facilitating forward-looking discussion on future       resolve priority issues within the industry and better meet
    strategic issues.                                           the Gas Act and GPS objectives.

                                                                Priority projects include:
    Efficient governance arrangements                           » Information disclosure;
    » administer existing rules and regulations:                » Advanced gas metering;
      – Gas (Switching Arrangements) Rules 2008                 » The biennial update of the Long-Term Gas Supply
        (Switching Rules)                                         and Demand Scenarios;
      – Gas (Downstream Reconciliation) Rules 2008              » Workstreams closely associated with the Gas
        (Reconciliation Rules)                                    Transmission Access Code (GTAC) arrangements
                                                                  which will require review following its implementation,
      – Gas Governance (Critical Contingency Management)
                                                                  include downstream reconciliation, critical contingency
        Regulations 2008 (CCM Regulations)
                                                                  management, gas balancing, gas quality, and
      – Gas Governance (Compliance Regulations) 2008              transmission interconnection; and
        (Compliance Regulations);
                                                                » The Daily Allocation (D+1) pilot project will need to
    » administer non-regulated monitoring arrangements,           continue until there is agreement from industry for
      including:                                                  its discontinuation or it is replaced by a production
      – Retail Gas Contracts Oversight Scheme                     solution.
      – Gas Distribution Contracts Oversight Scheme;
    » review governance arrangements to ensure they             Future strategic issues
      remain fit for purpose and recommend changes
                                                                As part of our requirement to report on the performance
      where improvements can be made efficiently;
                                                                and current state of the New Zealand gas industry, as
    » monitor the compliance of industry participants and       well as our strategic objective to communicate the role of
      take enforcement action only where necessary; and         gas in meeting the country’s energy needs, Gas Industry
    » monitor and report on metrics arising from the market     Company develops discussion and papers on the role of
      and regulatory processes to enhance transparency and      gas in New Zealand.
      foster a well-informed market.
                                                                Past reports commissioned by Gas Industry Company
                                                                have focused on consumer energy options, options for
                                                                gas commercialisation, supply and demand study to assist
                                                                participants make informed decisions, and the potential for
                                                                demand management as a tool for managing transmission
                                                                pipeline congestion. The work programme provides an
                                                                ongoing focus on identifying and advancing such issues.
STATEMENT OF INTENT / 2021 – 2023

                                                                                                                      5

Table 1: Work programme objectives and activities

 OBJECTIVE 1                        OBJECTIVE 2                  OBJECTIVE 3                OBJECTIVE 4

 Promote efficient,                 Facilitate efficient use     Deliver effectively on     Communicate the
 competitive, and                   of, and investment in,       Gas Industry Company’s     role of gas in meeting
 confident gas markets              gas infrastructure           accountabilities as        New Zealand’s
                                                                 the industry body          energy needs

 Comprising:                        Comprising:                  Comprising:                Comprising:

 » Retail gas contracts             » Gas transmission access    » Downstream               » New Zealand Gas Story
   oversight scheme                 » Transmission pipeline        reconciliation           » Other reports
 » Gas distribution                   balancing                  » Switching and registry
   contracts oversight              » Transmission code          » Critical contingency
   scheme                             changes                      management
 » Retailer insolvency              » Transmission pipeline      » Compliance and
 » Gas quality                        interconnection              enforcement
 » Regulation and rule              » Gas transmission           » Statement of Intent
   changes                            security and reliability     and Annual Report
 » Electricity price review         » Gas supply efficiency
 » Advanced gas metering              review

 » Gas supply/demand
 » Wholesale market
 » Information disclosure
 » Hydrogen
GAS INDUSTRY COMPANY LIMITED

6   CHAPTER 3

    Consultation Process

       Consultation with industry stakeholders on Gas Industry Company’s intended work programme
       and budget requirements, commenced with the Co-regulatory Forum, held in November 2019.

    The work programme and budget addressing the
    Company’s strategic priorities were detailed in a
    Consultation Paper2, which was issued in December 2019.
    Submissions on the Consultation Paper were taken
    into account in finalising the recommendation to
    the Minister for levy funding through regulations
    (Levy Recommendation) for the financial year
    ending 30 June 2021.

    The consultation process led to the development
    of this Statement of Intent which, along with the Levy
    Recommendation3, provides the basis for Gas Industry
    Company to deliver robust outcomes for gas consumers
    and the wider industry as part of our mandate as the
    industry body. The Levy Recommendation and draft
    Statement of Intent are presented to the Minister in
    March each year.

    Figure 1 sets out the consultation and approval processes
    leading to the annual promulgation of Levy Regulations.

    Figure 1: Consultation process

      NOVEMBER                   DECEMBER                     JANUARY                     FEBRUARY                    MARCH
      Initial industry           Consultation                 Industry                    Board approves              Board approves              Statement of
      engagement                 on Gas Industry              submissions                 Recommendation              Draft Statement             Intent and Levy
      (Co-regulatory             Company FY2021                                           for Levy                    of Intent then              Regulations
      Forum)                     Work Programme                                           Regulations                 delivered                   take effect from
                                 and Levy released                                                                    to Minister                 1 July 2020
                                                                                                                      for comment

                                                                                                                      Recommendation
                                                                                                                      to Minister
                                                                                                                      to approve Levy
                                                                                                                      Regulations

    2 Consultation on Gas Industry Company FY2021 Work Programme and Levy found at www.gasindustry.co.nz
    3 Gas Industry Company Recommendation to Minister of Energy and Resources to make Gas (Levy of Participants) Regulations 2021 found at www.gasindustry.co.nz
STATEMENT OF INTENT / 2021 – 2023

CHAPTER 4                                                                                                                     7

Operating Environment

   Gas Industry Company’s work programme is directly influenced by the industry structure, and the
   legislative and policy framework. Together these form the Company’s operating environment.

Industry context                                               Legislative and policy framework
Ongoing change in the energy sector influenced by a            Since 2004, the gas industry downstream of the
number of factors, such as emerging climate change             exploration and production sector has been governed by
policies and new technological developments, will alter        a co-regulatory model. As the industry body, Gas Industry
the future shape of the New Zealand gas industry.              Company creates the link between Government and
                                                               industry to deliver improved governance arrangements
The ICCC’s expert report Accelerated Electrification
                                                               for participants and consumers in gas markets.
recommends a series of actions the Government can
take using renewable electricity to achieve its 100            Gas Industry Company’s regulatory oversight encompasses
percent renewable target by 2035. The report notes             the natural gas wholesale and retail markets, processing
that New Zealand is on track to deliver a 93 percent           facilities, and the transmission and distribution sectors of
renewable electricity system by 2035. The report opens         the industry (see Figure 2 Gas industry structure).
the way for the industry and Government to work together
                                                               Gas Industry Company’s role in relation to the gas
on a steady transition.
                                                               transmission and distribution sector focuses on terms
Looking forward, the industry is embracing these new           and conditions of access to open access pipelines.
challenges by collaborating and working together to test       The Commerce Commission has a complementary
out options to achieving their emissions targets. Joint        role in relation to economic regulation of those assets.
venture partners Hiringa Energy and Ballance Agri              As provided for in the Gas Act, the two agencies work
Nutrients, a major gas user, confirmed a joint development     closely together on any areas of potential overlap.
agreement for a project in Taranaki to explore the
                                                               The Gas Act empowers Gas Industry Company to make
production of green hydrogen. Hiringa Energy is aiming
                                                               recommendations to the Minister on certain matters,
to start building its Kapuni hydrogen plant later in 2020.
                                                               having regard to the objectives for the industry body in
A Vision for Hydrogen in New Zealand discusses the             the Gas Act, and the objectives and outcomes in the GPS.
potential for hydrogen to be blended with natural gas.
                                                               The Gas Act specifies that the industry body’s principal
Following a Government funding, First Gas will investigate
                                                               objective in recommending regulations is to ensure that
and trial how hydrogen could be distributed through
                                                               gas is delivered to existing and new customers in a ‘safe,
its existing gas pipelines. The trial will assess whether
                                                               efficient, and reliable manner’. The GPS has a broader
hydrogen can be used in New Zealand and transported via
                                                               policy objective: it sets, for the entire gas industry, the
its pipelines which will result in the first ever commercial
                                                               objective of ensuring that gas is delivered to existing
pilot in New Zealand of hydrogen from production to
                                                               and new customers in a safe, efficient, fair, reliable, and
distribution to end use.
                                                               environmentally sustainable manner.
As new technologies surface, natural gas will have an
                                                               Other objectives specified by the Gas Act for the industry
important role during this transition phase in providing
                                                               body in recommending regulations include:
cost effective electricity supply security and to support
renewable electricity generation.                              » the facilitation and promotion of the ongoing supply of
                                                                 gas to meet New Zealand’s energy needs, by providing
Natural gas currently contributes 21 percent of our primary      access to essential infrastructure and competitive
energy. It provides over 290,000 New Zealand homes,              market arrangements;
business and local amenities such as schools, hospitals,
                                                               » barriers to competition are minimised;
and rest homes with secure affordable energy.
                                                               » incentives for investment in gas processing facilities,
                                                                 transmission, and distribution are maintained or
                                                                 enhanced;
                                                               » delivered gas costs and prices are subject to sustained
                                                                 downward pressure;
                                                               » risks relating to security of supply, including transport
                                                                 arrangements, are properly and efficiently managed
                                                                 by all parties; and
                                                               » consistency with the Government’s gas safety regime
                                                                 is maintained.
GAS INDUSTRY COMPANY LIMITED

8

    Figure 2: Gas industry structure

    EXPLORATION
    & PRODUCTION
                                       OFFSHORE      ONSHORE

    PROCESSING

    STORAGE

    TRANSMISSION

    MAJOR USERS

                                       ELECTRICITY   INDUSTRY
                                       GENERATION

    DISTRIBUTION

    RETAIL MARKET
STATEMENT OF INTENT / 2021 – 2023

                                                                                                                                  9

Additional objectives for Gas Industry Company and              Gas Industry Company vision, mission,
the gas industry are set out in the GPS and include:            and values
» energy and other resources used to deliver gas to
                                                                Consistent with the legislative and policy framework
  consumers are used efficiently;
                                                                described above, Gas Industry Company’s Board has put in
» competition is facilitated in upstream and downstream         place the following vision, mission, and values which assists
  gas markets by minimising barriers to access to               in the delivery of its statutory role, including by framing the
  essential infrastructure to the long-term benefit of          Company’s proposed FY2021 work programme (see Figure 3).
  end-users;
» the full costs of producing and transporting gas are
                                                                Gas Industry Company governance
  signalled to consumers;
» the quality of gas services, where those services include     Gas Industry Company is owned by industry participant
  a trade-off between quality and price, as far as possible,    shareholders and is incorporated as a company under the
  reflect customers’ preferences; and                           Companies Act 1993. Strategic oversight of the Company
                                                                is provided by the Board of seven Directors, all elected by
» the gas sector contributes to the Government’s climate
                                                                the shareholders. Four Directors, including the Chair, are
  change objectives as set out in the New Zealand Energy
                                                                independent (having no material or financial interest in
  Strategy, or any other document the Minister may
                                                                an industry participant), and three are non-independent
  specify from time to time, by minimising gas losses
                                                                Directors (usually senior executives of industry participants).
  and promoting demand-side management and energy
  efficiency.                                                   The Board meets on around eight scheduled occasions each
                                                                year and holds unscheduled meetings to consider matters
The Minister has statutory powers to make rules or to
                                                                requiring immediate attention as needed. The Board has one
recommend regulations on a wide range of gas governance
                                                                standing committee, the Independent Directors’ Committee,
matters. Under the co-regulatory model, the industry body
                                                                comprising the four independent Directors. The Committee
advises the Minister on the exercise of many of these
                                                                addresses matters where the industry-associated Directors
powers and must follow prescribed procedures before
                                                                have potential or actual conflicts of interest.
making a recommendation. The procedures include
requirements for consultation with affected stakeholders,
and an obligation to assess the costs and benefits
associated with any recommendation.

When developing recommendations on governance
arrangements, Gas Industry Company must consider all
reasonably practicable options, including non-regulated
options that achieve the same outcome.

Existing arrangements are monitored for their ongoing
effectiveness and relevance and are refined as necessary.

Figure 3: Vision, Mission, and Values

                                                       OUR VISION
                              Provide leadership in co-regulating the New Zealand gas industry.

       Our Mission                                                                    Our Values
       Promote safe, efficient,                                                       Collaboration: We work together
       and reliable gas markets.                          VISION                      with integrity, to achieve our goals.

       Facilitate efficient use of, and                                               Impartiality: Our decisions
       investment in, gas infrastructure.                                             are transparent, fair and
                                                                                      based on evidence.
       Deliver effectively on our
       accountabilities as the                                                        Inclusiveness: We treat others
       industry body.                                                                 with respect, listening to all
                                              MISSION              VALUES             views, and engaging openly.
       Communicate the role of gas
       in meeting New Zealand’s                                                       Excellence: We strive for
       energy needs.                                                                  quality in everything we do.
GAS INDUSTRY COMPANY LIMITED

10   CHAPTER 5

     Industry Performance

                          In addition to alignment with Government policy objectives and outcomes, Gas Industry Company’s
                          strategic and work programme objectives seek to support key areas of industry performance,
                          particularly in relation to consumer switching, downstream reconciliation, critical contingency
                          management, and transmission system balancing.

     The Company tracks, and reports regularly upon, the                     Customer Switching
     performance of the Switching Rules, Reconciliation
     Rules, and CCM Regulations in terms of their ongoing                    Since the implementation of the Switching Rules in 2009,
     effectiveness, the competitive outcomes they foster,                    a competitive, vibrant retail market has developed. Annual
     and industry participants’ adherence to them.                           switching rates, an indicator of contestability in the market,
                                                                             have ranged from 15 percent to 18 percent in the last five
                                                                             years, as shown in Figure 4.

     Figure 4: Monthly switching rates

                           6,000

                           5,000
     NUMBER OF SWITCHES

                          4,000

                          3,000

                           2,000

                           1,000

                              0
                                   2009    2010    2011   2012    2013    2014     2015      2016     2017      2018      2019     2020

                                   SWITCHES IN MONTH         ROLLING MONTHLY AVERAGE (OVER 12 MONTHS)
STATEMENT OF INTENT / 2021 – 2023

                                                                                                                                                                        11

Figure 5: Average time to switch a customer

                12

                10

                8
BUSINESS DAYS

                6

                4

                2

                0
                     2009     2010          2011         2012          2013         2014          2015          2016          2017          2018          2019   2020

                     MONTHLY AVERAGE                 YEARLY AVERAGE

Another positive outcome of the Switching Rules is that                                     Market concentration, as measured by the Herfindahl-
switches are completed much faster than previously.                                         Hirschman Index (HHI), has decreased, both in the gas
Currently, switches take place in just over two business                                    market as a whole and in the regions where gas is available
days on average, as shown in Figure 5.                                                      (Figure 6). This change has been particularly striking in
                                                                                            areas such as Waikato, Northland, Gisborne, and Hawke’s
As a comparison, gas switches in the United Kingdom
                                                                                            Bay, where the HHI in 2009 was greater than 6,000. The
take about 18 days for domestic consumers4.
                                                                                            HHI is now less than 2,100 nationally and less than 3,000 in
The increased switching activity reflects, in part, greater                                 all regions where gas is available (as a point of reference,
consumer choice as more retailers have joined the market.                                   the United States Department of Justice considers markets
In the past ten years, eight retailer brands have entered the                               in which the HHI is between 1,500 and 2,500 to be
gas market: Energy Online (owned by Genesis Energy);                                        moderately concentrated. Markets with an HHI of greater
MegaTEL (owned by Nova Energy); Trustpower; Pulse                                           than 2,500 are considered highly concentrated)5.
Energy; Switch Utilities; Scholarship NZ; Hanergy; and
                                                                                            The changes in HHI show the decreasing concentration
energyclubNZ.
                                                                                            of national and regional retail gas markets as new retailers
Gas customers generally have access to multiple retailers.                                  have gained market share, diluting the dominance of
The ten largest retailers are active at gas gates (where gas                                previously incumbent retailers.
leaves the high-pressure transmission system and enters
                                                                                            Gas Industry Company considers there is potential for retail
the local gas distribution networks) that together represent
                                                                                            competition to strengthen further as more niche retailers
over 50 percent of consumers. Over 99 percent of
                                                                                            join the market. While these sorts of market forces are
consumers are connected at a gas gate where at least
                                                                                            outside Gas Industry Company’s direct influence, the
seven retailers trade.
                                                                                            Company maintains a strong focus on ensuring market
                                                                                            arrangements and associated mechanisms, such as the
                                                                                            gas registry, effectively support competitive activity and
                                                                                            the best interests of consumers.

4 The UK regulator Office of Gas and Electricity Markets (Ofgem) publishes a number of retail market indicators, including switching times, on its website at
  https://www.ofgem.gov.uk/data-portal/retail-market-indicators
5 http://www.justice.gov/atr/public/guidelines/hhi.html accessed 1 May 2014.
GAS INDUSTRY COMPANY LIMITED

12

           Figure 6: Retail market concentration
     HHI REGIONAL CHANGE SINCE REGISTRY GO-LIVE

                                                     ALL OF NORTH ISLAND

                                                                          MANAWATU

                                                                         HAWKES BAY

                                                                           GISBORNE

                                                                          AUCKLAND

                                                                         WHANGANUI

                                                                       BAY OF PLENTY

                                                                           TARANAKI

                                                                        WELLINGTON

                                                                         NORTHLAND

                                                                            WAIKATO

                                                                                       0      1,000      2,000          3,000      4,000          5,000          6,000     7,000      8,000      9,000

                                                                                           MARCH 2020            2015           2012        2009

                                         Figure 7: Annual unaccounted for gas

                                                                1,000                                                                                                                           2.5%
                                    TJ OF UNACCOUNTED-FOR GAS

                                                                                                                                                                                                        UNACCOUNTED-FOR GAS (%)
                                                                 800                                                                                                                            2.0%

                                                                 600                                                                                                                            1.5%

                                                                 400                                                                                                                            1.0%

                                                                 200                                                                                                                            0.5%

                                                                   0                                                                                                                            0.0%
                                                                           2010    2011       2012      2013        2014        2015       2016           2017      2018      2019

                                                                           TJ OF UFG (LHS)              % OF ALLOCATED GAS CONSUMPTION (RHS)
STATEMENT OF INTENT / 2021 – 2023

                                                                                                                            13

Downstream Reconciliation                                      Critical Contingency Management
Introduced in 2009, the Reconciliation Rules provide a         In 2009, the CCM Regulations replaced a voluntary
formal process for attributing volumes of gas used by          industry arrangement, reflecting the increasing complexity
consumers at shared gas gates to the retailers responsible     of the gas industry and the need for greater certainty
for them.                                                      around the industry’s response, including demand
                                                               curtailment, during a serious supply emergency.
The Reconciliation Rules have been instrumental in
reducing the level of unaccounted-for gas (UFG), which is      The CCM Regulations have been activated five times since
the difference between the amounts of gas that retailers       they came into full effect in 2010. The most recent event
estimate their customers have used, and the actual gas         was in May 2017, caused by a system imbalance related to
volume leaving the transmission system at a gas gate and       excess demand during a planned production station
entering the local distribution network. UFG imposes a cost    outage. Gas Industry Company regularly maintains a close
on the market as it is gas that retailers must pay for, but    watch on the effectiveness of the CCM Regulations through
cannot sell. As such, the extent of UFG is a measure of        the monitoring of critical contingency events and annual
market efficiency.                                             exercises. Experience from events and exercises is used
                                                               to refine the critical contingency arrangements in a
Since 2009, annual UFG has fallen from 600,000
                                                               process of continual improvement.
gigajoules (GJ) to about 310,000 GJ, or from about 2
percent of gas consumed to about 0.9 percent (Figure 7).
                                                               Compliance with Governance Rules
The move to a rules-based regime, and the lower amounts
                                                               and Regulations
of UFG associated with it, have delivered an ongoing
stream of cost savings to the industry worth several million   The Compliance Regulations provide for the monitoring
dollars a year. Benefits include improved market efficiency,   and enforcement of the other gas governance rules and
more accurate retailer reporting, more equitable allocation    regulations. They are designed as an efficient, low-cost
of UFG among retailers, greater information transparency,      means of determining and, where appropriate, settling
and both performance and event auditing that can more          rule breaches that raise material issues.
readily identify anomalies in consumption data.
                                                               Breach allegations are considered first by the market
                                                               administrator, a role performed by Gas Industry Company.
                                                               Where a material issue is deemed to exist, the matter
                                                               is referred to an independent investigator for further
                                                               examination and, where appropriate, settlement.

                                                               Settlements must be referred to the Rulings Panel for
                                                               approval or rejection. The Rulings Panel, a one-person
                                                               quasi-judicial body appointed by the Minister, also
                                                               considers matters where parties are unable to settle
                                                               breaches. The Rulings Panel can issue fines, make orders
                                                               for compensation, make orders directing compliance, and
                                                               suspend or terminate the rights of an industry participant
                                                               under any gas governance regulation or rule.

                                                               Gas Industry Company liaises closely with participants
                                                               to ensure there is a good understanding of regulatory
                                                               requirements. The amount of enforcement activity that
                                                               we need to undertake is typically low, as participants are
                                                               generally diligent in ensuring their business processes
                                                               are compliant with regulatory requirements.
GAS INDUSTRY COMPANY LIMITED

14   CHAPTER 6

     Work Programme & Indicative Activities FY2021 – 2023

       This section outlines the scope of Gas Industry Company’s operations for the financial years
       ended 30 June 2021 to 2023.

     The FY2021 work programme has been developed                 Checks with retailers and distributors in FY2015 and
     having regard to the Gas Act and GPS objectives and          FY2016 indicated that there had been no material changes
     outcomes for the gas industry, Gas Industry Company’s        to standard terms.
     statutory accountabilities under existing governance
                                                                  A further check will be undertaken in FY2020 and
     arrangements, and reporting requirements under the
                                                                  Gas Industry Company will consider the findings of the
     Gas Act and Companies Act 1993.
                                                                  checks with retailers and distributors. If required, Gas
     The multi-year scope of the Statement of Intent, with        Industry Company will review the Distribution Scheme,
     a focus on the first year of the three-year period and       with a focus on its effectiveness in facilitating reasonable
     indicative activity in the subsequent years, reflects the    terms and conditions for access to, and use of, distribution
     requirement for Gas Industry Company’s funding to be         pipelines and report our findings to stakeholders.
     approved by regulation each year, the changing nature
     of the industry and the co-regulatory role. Further, it
                                                                  Retailer insolvency
     recognises that policy development requires comprehensive
     consultation, which provides the opportunity for             This workstream aims to manage the market issues
     continuous improvements in policy thinking, and              created when a gas retailer becomes insolvent. Because
     consequently the work programme, year-on-year.               an instance of retailer insolvency can unfold quickly,
                                                                  Gas Industry Company has developed an agile approach
     The work programme is substantially in the form
                                                                  that would allow us to quickly develop a recommendation
     consulted on with stakeholders, which was broadly
                                                                  for urgent regulations that are tailored to the specific
     supported in submissions. The submissions themselves,
                                                                  situation. To do this, Gas Industry Company has developed
     and the Analysis of Submissions, can be found on
                                                                  a framework that sets out the steps we would take in the
     Gas Industry Company’s website.
                                                                  event of a retailer insolvency and provides a template for
                                                                  urgent regulation drafting instructions.

                                                                  With the anticipated implementation of the GTAC during
       OBJECTIVE 1
                                                                  FY2022, Gas Industry Company will revisit the framework
                                                                  arrangements to identify any minor amendments that need
     Promote efficient, competitive, and confident
                                                                  to be made to the drafting instructions. It is not expected
     gas markets
                                                                  that any routine activity will be required in FY2021 beyond
                                                                  that already provided for within the audits under the
     Retail Gas Contracts Oversight Scheme                        Switching Rules (i.e. checking that registry participants
     The Retail Gas Contracts Oversight Scheme assesses           are able to meet their obligations under those rules).
     retailers’ posted contracts for residential and small
                                                                  Gas Industry Company will maintain a watching brief in this
     commercial/industrial consumers against a series of
                                                                  area and will implement retailer insolvency arrangements
     benchmarks consistent with satisfactory customer
                                                                  as necessary in the unlikely event of a retailer insolvency.
     expectations and outcomes. Reviews are undertaken by
                                                                  Retailer insolvencies are very low-frequency events, but
     an Independent Assessor. The most recent full assessment
                                                                  they have a potentially high impact on the retail market,
     was undertaken in late 2018, which concluded that retail
                                                                  which is why, if intervention is required, they need to take
     contracts showed ‘substantial’ compliance with the
                                                                  place in an orderly and timely manner.
     benchmarks.

     Gas Industry Company aims to conduct full reviews at         Gas quality
     three-yearly intervals, and the next one is scheduled for
     FY2022. Gas Industry Company will also provide additional    In FY2015, Gas Industry Company published a Gas Quality
     information to assist new entrant retailers to understand    Requirements and Procedures document describing the
     their obligations and governance processes.                  legal landscape in relation to gas quality, clarifying the
                                                                  responsibilities of industry participants, and relating how
                                                                  those parties were performing their respective roles.
     Gas Distribution Contracts Oversight Scheme                  This work was in response to stakeholder concerns that
     The Gas Distribution Contracts Oversight Scheme              the supply chain participants may not have clear and
     (Distribution Scheme) assesses gas distributors’ contracts   comprehensive responsibility and liability for gas quality.
     with gas retailers against a common set of distribution
     principles. Over recent years, distributors have developed
     new agreements in consultation with their customers. The
     second assessment by an Independent Assessor in FY2014
     found that the contracts offered by distributors exhibited
     ‘substantial’ alignment with the distribution principles.
STATEMENT OF INTENT / 2021 – 2023

                                                                                                                                                        15

Stakeholders have re-visited some aspects of gas quality                                Electricity price review
while developing the GTAC arrangements. As well as
                                                                                        The Electricity Price Review6 (EPR) has identified
simplifying those arrangements by bringing them under
                                                                                        32 recommendations for the electricity industry. In
a single code, the GTAC, when implemented, would also
                                                                                        reviewing the EPR, Gas Industry Company identified that
bring improved transparency. An update of the Gas Quality
                                                                                        some of the recommendations relating to the electricity
Requirements and Procedures document was completed in
                                                                                        industry arrangements and practices also exist in the gas
October 2019 to reflect the consolidated and improved
                                                                                        industry. This has led to a new workstream being formed
arrangements the industry had forged into the new GTAC.
                                                                                        which will involve reviewing and considering whether the
With a view to achieving better outcomes against Gas                                    recommendations should result in changes to existing gas
Act objectives, Gas Industry Company will be ready to                                   governance arrangements or if new arrangements should
review operation of the GTAC in relation to gas quality.                                be introduced.
Gas Industry Company intends to encourage further
                                                                                        Gas Industry Company will liaise with the Electricity
improvements to the notification of gas quality excursions
                                                                                        Authority and other government agencies to understand
and procedures for managing gas quality incidents and
                                                                                        their responses to the recommendations in the EPR.
will further update the Gas Quality Requirements and
                                                                                        We will also consider whether the recommendations
Procedures document as required.
                                                                                        should result in changes to the existing gas governance
                                                                                        arrangements, or if new arrangements should be
Regulation and rule changes                                                             introduced, and will make recommendations to the Minister
The objective of this workstream is to ensure efficient,                                where appropriate on the proposed changes under the
effective regulatory arrangements. Details of all regulations                           empowering provisions in the Gas Act.
and rules administered by Gas Industry Company can be
found on our website.                                                                   Advanced gas metering
                                                                                        A technical advisory group was established in FY2018 with
Downstream Reconciliation
                                                                                        the objective of developing a minimum voluntary standard
Gas Industry Company will keep the D+1 Pilot Scheme                                     for advanced gas metering. That work was paused as
running and will continue to make refinements to its                                    further information on the capabilities of devices likely to
calculation and operation before the introduction of                                    be deployed by meter owners was uncertain. More recently,
the GTAC.                                                                               however, work has commenced to consider the changes
                                                                                        that may be required to the industry systems and rules to
The D+1 Pilot Scheme was initiated as a result of the
                                                                                        support a roll-out of advanced gas meters following
transmission access arrangements in place at the time of
                                                                                        Genesis Energy’s announcement that it would roll-out
its development. Gas Industry Company will continue to
                                                                                        advanced gas meters to its customers in FY2021. This work
run the D+1 Pilot Scheme and work with the industry to
                                                                                        will also consider whether there is still merit in producing
determine whether the scheme will be required under
                                                                                        an advanced gas metering standard. The work required for
the new GTAC arrangements.
                                                                                        FY2021 will be to build on the work taking place during
If the D+1 Pilot Scheme is required to continue, we will also                           FY2020 and working closely with the industry during the
begin the process of amending the Reconciliation Rules                                  roll out to ensure industry systems are appropriate for
to formalise the requirements and procedures for daily                                  advanced metering.
day-after allocations, in consultation with stakeholders.
Subject to Ministerial approval of a recommendation to                                  Gas supply/demand
amend the Reconciliation Rules, Gas Industry Company
will work to implement the changes, including developing                                Gas Industry Company first published a study on long-term
and testing new supporting allocation systems.                                          gas supply and demand scenarios in 2012. Due to the
                                                                                        significant contribution of the report, update reports have
Critical Contingency Management                                                         since been published in 2014 and 2016. The reports survey
                                                                                        the gas supply and demand landscape in New Zealand and
It is expected that during FY2020 Gas Industry Company                                  analyse a range of supply scenarios. Each report also takes
will make a recommendation to the Minister to amend the                                 an in-depth look at a topic relevant to natural gas: gas
CCM Regulations as a result of the Critical Contingency                                 supply, pipeline capacity, electricity generation, industrial
Management Review being undertaken this financial year.                                 demand, and distribution-level demand projections.
Subject to Ministerial approval, Gas Industry Company will
be working to implement the recommended changes                                         Gas Industry Company intends to publish the next update
during FY2021.                                                                          in FY2021 and will work with the industry to communicate
                                                                                        its findings.
Switching and Registry                                                                  In addition to this long-term report, Gas Industry Company
                                                                                        intends to develop further reports for the industry that
During FY2020 Gas Industry Company will be working with
                                                                                        have a shorter-term focus. We intend to begin producing
the industry to assess the effectiveness of the Switching
                                                                                        a report that investigates the relationship between
Rules to support an anticipated gas advanced meter roll-out
                                                                                        short-term gas supply and electricity security of supply.
(discussed below under ‘Advanced gas metering’). This
                                                                                        We expect this work to continue into FY2021.
assessment may resolve that changes to the Switching Rules
are required and the work would commence in FY2021.
6 Government’s Final Report on the Electricity Price Review released 21 May 2019: https://www.mbie.govt.nz/building-and-energy/energy-and-natural-
  resources/energy-consultations-and-reviews/electricity-price/
GAS INDUSTRY COMPANY LIMITED

16

     Wholesale market                                               Gas Industry Company intends to monitor the progress of
                                                                    any work undertaken by the industry that investigates the
     The emsTradepoint Wholesale Market (eTp) has now been          potential use of hydrogen in both transmission and
     in operation for over five years and has increased in both     distribution pipelines. Gas Industry Company also intends
     membership and volume over that time. We note that the         to review arrangements in other international jurisdictions
     GPS seeks an outcome of ‘efficient arrangements for the        and if required, update any rules and regulations needed
     short-term trading of gas’ and eTp makes a clear               to support the inclusion of hydrogen.
     contribution to that outcome.

     Gas Industry Company intends to continue to monitor
     activity and developments in the wholesale market with           OBJECTIVE 2
     a focus on the market’s role as the source of volume and
     pricing for transmission balancing.                            Facilitate efficient use of, and investment in,
                                                                    gas infrastructure
     Information disclosure
     Concerns have been expressed by some energy sector             Gas transmission access
     participants regarding information transparency in the         The objective of this workstream is to ensure that
     gas wholesale market, particularly information regarding       transmission pipeline access arrangements transparently
     upstream and major user outages (both planned and              provide for the efficient utilisation of physical capacity and
     unplanned). This issue was given some consideration            effectively signal any need for efficient investment in
     during the development of the GTAC, but no resolution          additional capacity.
     had been reached among stakeholders.
                                                                    The past few years have seen an intense amount of
     In parallel, the Minister wrote to Gas Industry Company        activity dedicated to the development of a single
     expressing concern with the lack of transparency regarding     transmission access code, from First Gas, stakeholders,
     upstream activities and asking whether the Gas Act             and Gas Industry Company.
     provides the necessary tools to address this issue.
                                                                    Gas Industry Company completed its assessment of the
     In response to these concerns Gas Industry Company             GTAC in February 2019 (assessing it as materially better
     commenced a workstream to assess the level of                  than existing arrangements). Gas Industry Company will
     information disclosure in the industry and consider            continue to provide support, as required, to aid effective
     options to address any issues found.                           implementation of the new code. Once the code is
     By the end of FY2020 Gas Industry Company will have            implemented, Gas Industry Company will monitor these
     analysed submissions on its recent problem assessment          new arrangements to ensure they are performing
     paper and will begin consultation on a statement of            as expected.
     proposal for information issues that have been identified
     as having the highest priority. This statement of proposal     Transmission pipeline balancing
     will set-out these issues and review options for addressing
     them (including non-regulatory options). Gas Industry          The last significant improvement to transmission pipeline
     Company will also work with MBIE on the information            balancing occurred in FY2016 when market-based
     identified in the paper that MBIE already collects             balancing (MBB) was implemented. Implementation of
     information on. Likewise, Gas Industry Company will            the GTAC will significantly reorient the approach to
     work with the Electricity Authority on its wholesale market    pipeline balancing.
     information disclosure workstream, which will pick up the      Once there is sufficient experience following the
     disclosure of thermal generators’ fuel positions.              implementation of the GTAC, it may be necessary to
     Work required during FY2021 will be to continue the            re-assess the effectiveness of the balancing arrangements.
     statement of proposal process and on its completion begin      Gas Industry Company will continue to monitor the
     the work required to deliver its proposed solutions. This      arrangements and work with stakeholders on any
     work will likely require continued work with the industry to   balancing-related matters.
     deliver industry-led solutions or recommending regulation
     to the Minister (or a combination of both). Work will also     Transmission code changes
     continue with MBIE and the Electricity Authority on issues
     that sit across those agencies.                                Gas Industry Company has a role in processing GTAC
                                                                    change requests on an ‘as required’ basis. During the
                                                                    development of the GTAC, early indication noted that a
     Hydrogen                                                       code change request to address minor issues could be
     In September 2019, the New Zealand Government                  expected soon after the GTAC is implemented. Gas
     published a green paper that lays out its vision for           Industry Company has published a document outlining
     hydrogen in New Zealand. The paper discusses the               how it would perform its GTAC change request role.
     potential for hydrogen to be blended with natural gas and      That document is available on our website.
     distributed via the gas network. In addition to this paper,
     First Gas has received a grant to support a trial that will
     investigate how hydrogen could be distributed through its
     gas pipelines.
STATEMENT OF INTENT / 2021 – 2023

                                                                                                                                                                                 17

Transmission pipeline interconnection
                                                                                             OBJECTIVE 3
First Gas has reviewed and unified the transmission
pipeline interconnection arrangements as part of the                                     Deliver effectively on Gas Industry Company’s
GTAC development. This includes developing an                                            accountabilities as the industry body
Interconnection Policy explaining how First Gas will
facilitate new interconnections and setting out key terms
of interconnection.                                                                      Downstream reconciliation

Gas Industry Company is assessing how these new                                          The purpose of the Reconciliation Rules is to ‘establish a
arrangements compare to the Interconnection Guidelines                                   set of uniform processes that will enable the fair, efficient,
that set out its view of good practice in relation to policies                           and reliable downstream allocation and reconciliation of
and procedures for connecting to transmission pipelines. We                              downstream gas quantities’. The Reconciliation Rules have
expect to complete our review by the end of FY2020. Subject                              been instrumental in reducing the level of unaccounted for
to its conclusions, it should be sufficient for Gas Industry                             gas (UFG) at the final allocation stage and Gas Industry
Company to monitor future interconnections at a high level                               Company will be continuing to assess the ongoing
and expect that any issues will be brought to its attention.                             performance of the Reconciliation Rules.
                                                                                         Gas Industry Company has an ongoing obligation to
Gas transmission security and reliability                                                appoint and oversee the operation of the Allocation Agent.
                                                                                         It monitors allocation results to identify, at an early stage,
The introduction of information disclosure requirements in
                                                                                         any issues and ensure these are addressed in an
2012, as an element of a price-quality regime administered
                                                                                         appropriate and timely fashion. This work complements
by the Commerce Commission under the Commerce Act
                                                                                         that of a number of industry participants who also
1986, greatly improved the transparency of pipeline
                                                                                         undertake monitoring and, from time to time, bring issues
security and reliability (S&R). In particular, the owners of
                                                                                         to the attention of Gas Industry Company and the
open access transmission pipelines were required to
                                                                                         Allocation Agent.
publish their Asset Management Plans (AMPs). However,
stakeholders found the disclosed information difficult to                                The Reconciliation Rules also require Gas Industry
understand, and concerns about transmission pipeline S&R                                 Company to commission performance audits of the
remained. This prompted Gas Industry Company to review                                   Allocation Agent and Allocation Participants at regular
the factors influencing S&R and assess their adequacy.                                   intervals. The Allocation Participant performance audit
Gas Industry Company’s findings were published in the                                    programme is generally carried out every two or three
2016 Security and Reliability Issues Paper, and in 2017,                                 years. The most recent programme commenced in FY2020
in a Security and Reliability Update Paper.                                              and will continue throughout FY2021. As well as these
                                                                                         regular audits the rules require event audits to be
First Gas has since worked with stakeholders to develop
                                                                                         commissioned to examine particular issues or events.
the GTAC and revitalise associated business practices,
systems, and documentation of the previous pipeline                                      In addition to the tasks required under the Reconciliation
owners. This has included adopting many of the                                           Rules, it is expected that Gas Industry Company will
recommendations in Gas Industry Company’s S&R reports.                                   continue the pilot project for D+1 allocations until there
                                                                                         is agreement from the industry for its discontinuation or it
In the wake of wider energy sector concerns about risk
                                                                                         is replaced by a production solution.
management and the resilience of key infrastructure,
we note that the two recent reviews by AECOM7,
commissioned by the Commerce Commission, give added                                      Switching and registry
confidence in the S&R improvements introduced by First Gas.
                                                                                         The Switching Rules have the purpose of enabling
Given the safety, financial, and reputational importance of                              ‘consumers to choose and alternate, efficiently and
S&R, Gas Industry Company will continue to maintain a                                    satisfactorily between competing retailers’. The Switching
watching brief and monitor AMPs and report on any                                        Rules provide for a centralised database, the gas registry,
significant matters as required.                                                         which stores key technical parameters about every
                                                                                         customer installation and facilitates and monitors each
Gas supply efficiency review                                                             customer switch from initiation through to completion.
                                                                                         Gas Industry Company will continue to assess the ongoing
A question has been raised by the industry at our recent                                 performance of the Switching Rules.
Co-regulatory Forum as to whether there is benefit in
understanding if any efficiency gains could be made in the                               There are a number of requirements under the Switching
end-to-end process of supplying gas, that would result in                                Rules that Gas Industry Company is required to continue.
a reduction of emissions.                                                                These include appointment and monitoring of the registry
                                                                                         operator as a service provider and making determinations
In this regard, Gas Industry Company intends to work with
                                                                                         under the Switching Rules as required. The Switching Rules
the industry during FY2020 to gain an understanding as to
                                                                                         also require Gas Industry Company to commission
whether a gas supply efficiency review would be beneficial.
                                                                                         performance audits of retailers, meter owners, and
If it is found that it would be useful, then work will be
                                                                                         distributors at regular intervals.
undertaken in FY2021 to commission such a review.
7 AECOM’s 17 September 2019 report, Geotechnical Risk Management Review – First Gas Transmission Pipelines, concluded that First Gas has good, well documented processes
  in place to identify geohazards and evaluate/manage the risks associated with them. AECOM’s 4 October 2019 report, Risk Management Review of Gas Pipeline Businesses,
  looked at the four distribution pipeline businesses as well as the gas transmission business. In relation to the transmission business the report suggests that First Gas is
  approaching the best level of risk management.
GAS INDUSTRY COMPANY LIMITED

18

     These are done in conjunction with the audits under the        Consistent with obligations under the Compliance
     Reconciliation Rules. The most recent audit programme          Regulations, Gas Industry Company performs the market
     commenced in FY2020 and will continue throughout               administrator role, and appoints and monitors the market
     FY2021. As well as these regular audits the rules require      investigator. The Rulings Panel is appointed by the Minister.
     event audits to be commissioned to examine particular          We provide assistance to the market investigator and the
     issues or events. Gas Industry Company will also continue      Rulings Panel as required. Gas Industry Company also
     to monitor and report on the switching statistics.             monitors compliance trends for indications of regulatory
                                                                    inefficiency.
     Alongside the Electricity Authority, Gas Industry Company
     has provided modest support to Consumer NZ’s                   The Compliance Regulations and further details about
     ‘Powerswitch’ to ensure the continued existence of an          compliance can be found on our website.
     independent, credible source of information for consumers.
     Gas Industry Company will continue to provide support to
                                                                    Statement of Intent and Annual Report
     Powerswitch until new arrangements are created and/or
     the site becomes self-sustaining.                              The Gas Act requires that the industry body provide
                                                                    its Annual Report to the Minister within three months
                                                                    following the end of the financial year (the Minister then
     Critical contingency management
                                                                    tables it in the House of Representatives). Similarly, annual
     The purpose of the CCM Regulations is to ‘achieve the          Statements of Intent are required to be submitted to
     effective management of critical gas outages and other         the Minister for comment prior to being finalised
     security of supply contingencies without compromising          and published.
     long-term security of supply’. The CCM Regulations have
                                                                    Annual Reports and Statements of Intent can be found
     been activated five times since they came into full effect
                                                                    on our website.
     in 2010: three have been caused by production station
     outages, one by a break in the Maui pipeline in October
     2011, and, in May 2017, a system imbalance event.
                                                                      OBJECTIVE 4
     The CCM Regulations require Gas Industry Company to
     appoint and monitor the critical contingency operator
                                                                    Develop and communicate the role of gas in meeting
     (CCO), who is responsible for determining, managing, and
                                                                    New Zealand’s energy needs
     terminating critical contingencies, as well as associated
     activities such as offering stakeholder training and running
     exercises. Under the CCM Regulations, Gas Industry             New Zealand Gas Story
     Company is also responsible for processing gas consumers’      During FY2013, Gas Industry Company published the first
     applications for critical care, essential services, critical   New Zealand Gas Story. The last edition was published in
     processing, and electricity supply designations. Gas           December 2017. A new edition, with a refreshed format, is
     Industry Company also appoints expert advisers to analyse      expected to be published in FY2021. This work is intended
     critical contingency management plans when required.           to help stakeholders understand the industry and to assist
     In the case of a critical contingency, Gas Industry            industry participants to make informed investment and
     Company considers the performance of the CCO and               energy use decisions. In addition to the document itself,
     the effectiveness of the CCM Regulations in managing the       Gas Industry Company communicates the role of gas on its
     situation, with a view to implementing improvements if         website, in its annual and quarterly reports, and through
     appropriate. Following non-regional critical contingencies     presentations to various stakeholder groups.
     (ie, those that involve the entire transmission system),
     Gas Industry Company appoints an industry expert to            Other reports
     determine a critical contingency price and administers the
     contingency pool used to settle contingency imbalances.        Gas Industry Company is required by the Gas Act to report
                                                                    on the present state and performance of the gas industry.
     The CCM Regulations and further details about CCM can          It does this through a number of publications, including
     be found on our website.                                       Quarterly Reports, Switching Statistics, and Industry
                                                                    Performance Measures.
     Compliance and enforcement                                     Gas Industry Company has previously commissioned
                                                                    reports focussing on particular aspects of the industry, and
     The Compliance Regulations provide for monitoring and
                                                                    further occasional reports will be published, and existing
     enforcement of the other gas governance rules and
                                                                    reports updated, where they can be of value to the industry.
     regulations. The compliance arrangements are designed
     as an efficient, low-cost means of determining or, where       We published the Long-Term Gas Supply and Demand
     appropriate, settling rules/regulations breaches that          Scenarios in 2012, 2014, 2016, and more recently in 2019.
     raise material issues. Where parties are unable to settle      Each edition takes an in-depth look at a topic relevant to
     breaches, the last resort is a hearing before a one-person     the industry and surveys the gas supply and demand
     Rulings Panel, a quasi- judicial body. The Rulings Panel can   environment in New Zealand. Gas Industry Company
     issue fines, make orders for compensation, and make            intends to publish the next update in FY2021.
     orders directing compliance and/or suspending or               During FY2021, we intend to develop further reports with
     terminating participants.                                      a short-term focus and will begin producing a report that
                                                                    investigates the future relationship between short-term
                                                                    gas supply and electricity security of supply.
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