Strategic Plan Office of the Commissioner for Public Sector Employment - publicsector.sa.gov.au - Office of the Commissioner for ...
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Strategic Plan 2020 - 2022 Office of the Commissioner for Public Sector Employment publicsector.sa.gov.au
FOREWORD FOREWORD Commissioner’s We work as one team, putting the South Australian Public Foreword Sector workforce at the heart of everything we do. Enabling the public sector to deliver great results and outcomes for the community through an agile, flexible and inclusive workplace The South Australian Public Sector is the largest and Our knowledgeable team goes above and beyond one of the most diverse employers in South Australia. to help departments and agencies develop their It provides a range of services in health care, workforce, providing advice, insightful data, education, keeping communities safe, protecting our guidance and open and honest feedback. environment, transport and infrastructure, looking after our heritage, culture and arts, and helping those Without a doubt, 2020 was a difficult year, and the in need. public sector should be proud of its response to supporting our community and our workforce. These things don’t just happen. They happen because of the many people working in the public We have adapted to new ways of working and sector who place the community at the heart of continue to put the wellbeing and safety of our sector what they do. and community first, ensuring that we are prepared to manage risk and uncertainty for the future. At the Office of the Commissioner for Public Sector Employment (OCPSE) we put the South Australian Our Strategic Directions 2020 – 2022 provides a Public Sector workforce at the heart of everything blueprint to support a future focused public sector. we do. We will continue to develop exceptional leaders We enable the development of an agile, inclusive at every level, strengthening behaviours and public sector workforce of more than 100,000 South organisational practices that are grounded in Australians. We do this by: integrity and underpinned by the South Australian Public Sector Values. • leading the development of the Human Resources (HR) strategy for the public service I look forward to us all proactively collaborating and • providing stewardship to the sector to ensure working as one team to realise these collective ethical and responsible practices goals and creating the environment for positive • collaborating with HR leaders and professionals employee experiences across the South Australian within the public sector to evolve core people Public Sector. practices and enhance HR capability and systems. 2 Strategic Plan 2020-2022 publicsector.sa.gov.au 3
INTRODUCTION INTRODUCTION OUR VISION OUR PURPOSE STRATEGIC GOALS An agile, flexible and inclusive Enabling the Public Sector to public sector that is enabled deliver great results and ENHANCE WORKFORCE to serve a strong and healthy South Australia outcomes for the community 01/ PERFORMANCE AND POTENTIAL 02/ ADVANCE CURRENT AND FUTURE LEADERS Employment approaches and guidance that enable Highly effective leaders who invest in their talent the workforce to deliver its best work and unleash workforce potential • Support the Public Sector through COVID-19 • Improve leadership capabilities • Review and enhance core people processes • Ensure all leaders are effectively on-boarded to We will How wemake will make it happen it happen • Provide workforce performance advice, support and the SA Public Sector VIBRANT AND RESILIENT TEAM, guidance COLLECTIVELY WORKING TO A • Uphold high standards of statutory advice CLEAR PURPOSE Our people are passionate, inclusive and forward-thinking. SAFE, INCLUSIVE AND RESPECTFUL 03/ SHAPE THE FUTURE WORKFORCE 04/ ADVANCE SYSTEMS AND DATA We set the standards for CULTURE, PLACING OUR PEOPLE AT THE CENTRE OF EVERYTHING WE DO excellence by creating a We enable the Public Sector to develop a resilient Decision makers have connected systems and data positive work environment and future focussed workforce enabling insights for continuous improvement to enhance our employees • Reimagine the future of the SA Public Sector • Provide workforce data and information to measure LEAD WITH INTEGRITY, DELIVER WITH and evaluate performance experience. PROFESSIONALISM AND BUILD TRUST • Build the fundamentals for strategic workforce planning and resource management • Facilitate whole-of-sector employee engagement • Provide attractive and accessible employment surveys pathways to optimise the workforce of the future • Improve capability of corporate Human Resources and • Identify Professions requiring the greatest capability Work Health Safety and Injury Management systems uplift and applications OUR VALUES 05/ INCLUSIVE, SAFE AND ETHICAL PUBLIC SECTOR We lead a safe, diverse and inclusive workforce that SERVICE PROFESSIONALISM TRUST RESPECT reflects the communities we serve • Lead diversity strategies that provide all employees with a sense of belonging • Lead Work Health, Safety and Injury Management COLLABORATION HONESTY & COURAGE & SUSTAINABILITY strategy, continuous improvement and compliance & ENGAGEMENT INTEGRITY TENACITY • Drive initiatives to build mentally healthy and culturally safe workplaces • Continue to embed the South Australian Public Sector Values and the Code of Ethics in everything we do 4 3 Strategic Courage and PlanTenacity 2020-2022 publicsector.sa.gov.au 5
SECTION 12 SECTION 1 01 Employment approaches and guidance Enhance workforce that enable the workforce to deliver its best work. performance and potential OBJECTIVES ACTIONS 2020 – 2022 • Streamline the COVID-19 mobilisation • Develop workforce policy and guidance SUPPORT THE PUBLIC process and governance to facilitate to manage the workforce impact of SECTOR THROUGH rapid resource management COVID-19 COVID-19 REVIEW AND ENHANCE • Enhance workforce transitions within • Continue to offer agencies centralised the current Enterprise Agreement, in case management support services CORE PEOPLE collaboration with Industrial Relations that effectively manage talent across PROCESSES and Policy Branch (DTF) the SA Public Sector PROVIDE WORKFORCE • Identify opportunities to enhance • Refresh HR Leaders training alignment, credibility and integration and induction for performance PERFORMANCE of unsatisfactory performance management in partnership with ADVICE, SUPPORT SA Public Sector agencies AND GUIDANCE • Continue to deliver responsive, high • Develop an integrity framework, UPHOLD HIGH quality advisory services for effective aligning fundamental ethical STANDARDS OF workforce management behaviours and practices to the SA STATUTORY ADVICE • Successful execution of the statutory Public Sector workforce powers of the Commissioner for • Continuous improvement and review of Public Sector Employment, including the Commissioner's determinations advancing the principles of the Public and guidelines Sector Act 2009 • Investigate and manage employment complaints and public interest disclosure matters 6 3 Strategic PlanTenacity Courage and 2020-2022 publicsector.sa.gov.au 7
SECTION 2 SECTION 2 02 Highly effective leaders who invest in their Advance current talent and unleash workforce potential. and future leaders OBJECTIVES ACTIONS 2020 – 2022 • Develop a leadership strategy, and • Continue to evolve sector wide IMPROVE LEADERSHIP revised whole-of-sector leadership leadership capability through the CAPABILITIES capability framework delivery of the South Australian Leadership Academy • Design and implement an engaging ENSURE ALL LEADERS on-boarding experience for SA Public ARE EFFECTIVELY Sector chief executives and executives ON-BOARDED TO THE that enhances their leadership SA PUBLIC SECTOR capability and role effectiveness 8 3 Strategic PlanTenacity Courage and 2020-2022 publicsector.sa.gov.au 9
SECTION 3 2 SECTION 3 03 We enable the public sector to develop a Shape the future resilient and future focused workforce. workforce OBJECTIVES ACTIONS 2020 – 2022 REIMAGINE THE • Partner with DTF and DPC to deliver the • Develop a whole-of-sector HR Strategy Workforce Transformation Roadmap and annual implementation plan to FUTURE OF THE position the SA Public Sector SA PUBLIC SECTOR workforce for the future BUILD THE • Develop practical resources and tools • Provide best practice workforce FUNDAMENTALS to enhance workforce planning and planning advice, support and resource management capability guidance for the SA Public Sector FOR STRATEGIC within the SA Public Sector WORKFORCE PLANNING AND RESOURCE MANAGEMENT PROVIDE ATTRACTIVE • Deliver the Skilling South Australia and • Enhance the capability of employment AND ACCESSIBLE the Budget Stimulus Traineeship systems and registers to increase the programs for the SA Public Sector visibility of opportunities and potential EMPLOYMENT • Continue to promote and facilitate candidates across the SA Public Sector PATHWAYS TO Aboriginal, youth and disability OPTIMISE THE employment programs WORKFORCE OF THE FUTURE • Partner with the HR and Senior leaders • Develop a HR Capability Framework to IDENTIFY PROFESSIONS to identify the professions requiring the bridge identified capability gaps greatest capability uplift REQUIRING THE • Partner with the HR Leaders and GREATEST CAPABILITY operational managers to undertake a UPLIFT HR capability assessment Image: Steve Schueler 10 3 Strategic PlanTenacity Courage and 2020-2022 publicsector.sa.gov.au 11
SECTION 4 2 SECTION 4 04 Decision makers have connected systems Advance systems and data enabling insights for continuous improvement. and data OBJECTIVES ACTIONS 2020 – 2022 PROVIDE WORKFORCE • Develop and review the State of the • Continue to build the Enterprise Data Sector Report, and work with agencies Warehouse and further develop DATA AND to build strengths and address areas workforce dashboard reporting INFORMATION TO for improvement MEASURE AND • Provide valuable data and information EVALUATE to the SA Public Sector through the PERFORMANCE annual Workforce Information Report FACILITATE • Conduct I Work for SA - Your Voice Survey baseline current state and WHOLE-OF-SECTOR identify cultural strengths and EMPLOYEE weaknesses ENGAGEMENT SURVEYS IMPROVE CAPABILITY • Partner with small agencies to deliver • Replace and enhance the Injury OF CORPORATE HUMAN E-recruitment Management System (SIMS) RESOURCES AND WORK • Partner with small agencies to design • Continue to facilitate the Human and implement a performance Capital Management Vendor panel HEALTH SAFETY AND management and development system • Continue to manage the Audit INJURY MANAGEMENT • Replace and enhance the Work Health Verification System 2020 SYSTEMS AND and Safety System (My Safety) program contract APPLICATIONS 12 3 Strategic PlanTenacity Courage and 2020-2022 publicsector.sa.gov.au 13
SECTION 5 2 SECTION 5 05 We lead a safe, diverse and inclusive workforce that reflects the communities we serve. Inclusive, safe OBJECTIVES ACTIONS 2020 – 2022 and ethical LEAD DIVERSITY • Continue to implement the Diversity and public sector • Develop and implement OCPSE Inclusion and the Disability Employment Disability Access and Inclusion Plan STRATEGIES THAT Strategies, updating them in line with (DAIP) PROVIDE ALL the IWFSA survey results • Oversee implementation of the EMPLOYEES WITH • Engage with key stakeholders through Buthera Agreement A SENSE OF communities of practice, strategic • Update flexible work guidance to BELONGING committees and HR Leaders to enable new ways of working integrate diversity and inclusion into organisational practices • Protect the health and safety of the • Review and update the Governance LEAD WORK HEALTH, workforce, leading implementation of framework for WHSIM policy for the SAFETY AND INJURY the WHSIM framework SA Public Sector MANAGEMENT • Complete actuarial valuation of • Enhance the capability of the (WHSIM) STRATEGY, outstanding liabilities for workers WHSIM practitioners across CONTINUOUS compensation the SA Public Sector IMPROVEMENT AND • Review and update all Practice Notes/- COMPLIANCE Standards for the SA Public Sector to operate against • Support agencies to implement the • Support agencies to implement peer DRIVE INITIATIVES Mentally Healthy Workplaces support programs by developing TO BUILD MENTALLY Framework with a focus on developing guidance materials, training programs HEALTHY AND skills and resources, training and and providing advice to their peer CULTURALLY SAFE raising awareness of initiatives support officers WORKPLACES • Support agencies to reduce bullying • Provide expert advice and guidance to and harassment by providing best the Suicide Prevention Issues Group practice advice and guidance on assessing, preventing and responding to these issues CONTINUE TO EMBED • Support agencies and their leaders to • Educate and promote SA Public embed the South Australian Public Sector employee responsibilities THE SOUTH Sector Values into organisational under the South Australian Public AUSTRALIAN PUBLIC practices and behaviours Sector Code of Ethics and the Public SECTOR VALUES AND Interest Disclosure Act 2018. THE CODE OF ETHICS IN EVERYTHING WE DO 14 3 Strategic PlanTenacity Courage and 2020-2022 publicsector.sa.gov.au 15
HOW WE WILL SECTION 2 MAKE IT HAPPEN HOW WE WILL MAKE IT HAPPEN How we will We set the standards for excellence by creating a positive work environment to enhance our make it happen employees, experience. WAYS OF WORKING SUCCESS OUTCOMES VIBRANT AND • We all understand the purpose of • We work as one team to deliver the the office and know how our work collective goals of the office RESILIENT TEAM, contributes to the delivery of the • Performance conversations are valued COLLECTIVELY OCPSE Strategic Plan and embedded in our everyday work WORKING TO A • We all have the capabilities, information CLEAR PURPOSE and support to reach our potential and drive excellence • We have adaptive systems in place to • We are strategic and authentic in our SAFE, INCLUSIVE AND support the requirements of a diverse communications and engagement RESPECTFUL CULTURE, and inclusive workforce practices PLACING OUR PEOPLE • Our Mentally Healthy Workplaces AT THE CENTRE OF Framework is embodied in our work EVERYTHING WE DO practices LEAD WITH INTEGRITY, • We role model the guidance, policy • We are proactive and strive for and programs we develop for the office continuous improvement; reviewing DELIVER WITH • Information and advice is shared the currency and effectiveness of PROFESSIONALISM openly with staff and stakeholders our work AND BUILD TRUST • We deliver on the commitments we make 16 3 Strategic PlanTenacity Courage and 2020-2022 publicsector.sa.gov.au 17
The Office of the Commissioner for Public Sector Employment Street Address Ground Floor, State Administration Centre, 200 Victoria Square (Tarndanyangga), Adelaide SA 5000 Mailing address GPO Box 1045, Adelaide SA 5001 E publicsector@sa.gov.au T 1800 317 333 W publicsector.sa.gov.au ©2020 South Australian Government. All rights reserved. Use of the contents of this report should acknowledge the source and where applicable provide a page and/or paragraph reference. Changes or additions to any data or references should be clearly acknowledged.
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