Supporting our clients, colleagues and communities Here for good - Sustainability Summary 2020 - Standard Chartered
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Sustainability Summary 2020 [[Supporting our clients, colleagues and communities]] Here for good
Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Standard Chartered is Our client segments Our regions
a leading international
banking group Local
1. 2.
Our heritage and values are expressed in our brand Retail Banking Commercial Banking
promise, Here for good. Our operations reflect our Serving more than nine Supporting more than 43,000 local
million individuals and corporations and medium-sized
purpose, which is to drive commerce and prosperity 1. small businesses. enterprises across Asia, Africa
5.
through our unique diversity. 4. and the Middle East.
Operating income Operating income
We provide a wide range of banking and financial
Total operating income
$5,013m $5,013m $1,409m $1,438m
products and services to personal and business clients, Underlying basis Statutory basis Underlying basis Statutory basis
serving four client segments:
$14,765m Global
Underlying basis
• Corporate & Institutional Banking 3. 4.
$14,754m
• Commercial Banking Corporate & Private Banking
Institutional Banking Helping nearly 7,000
• Private Banking Statutory basis Serving more than 5,000 large
clients grow and protect
2. their wealth.
corporations, governments,
• Retail Banking banks and investors.
3. Operating income Operating income
We achieve this with 83,562 colleagues and
$7,214m $7,225m $540m $540m
11,632 non-employed workers, spread across Underlying basis Statutory basis Underlying basis Statutory basis
our markets. A significant majority of those
working for us are skilled professional workers. 5. Central & other items Operating income
$589m $538m
Underlying basis Statutory basis
02 Standard Chartered — Sustainability Summary 2020
Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Creating
Our ambition is to embed sustainability and Within this fund, we provided $27.8 million to We made good progress towards our
responsibility into everything we do as a bank community organisations across our markets commitment to be net zero in our own
and to be the leading private sector catalyser for emergency relief, with the remainder operations by 2030. We continued progress
sustainable of finance for the SDGs where it matters most,
across Asia, Africa and the Middle East. This
focused on supporting the economic recovery
of young people through Futuremakers by
towards building a more energy and water
efficient portfolio. In Nigeria, for example,
prosperity
vision is reflected in the decision in 2020 to Standard Chartered. I am humbled by the we agreed a remote gas turbine power
elevate sustainability to one of the four core dedication of our colleagues who through purchase contract to replace the use of
pillars of our Group Strategy. Our unique several fundraising events, including a global, on-site diesel generators, saving 3,500
footprint, including many of the world’s fastest virtual running challenge and payroll giving, tonnes of carbon annually. Meanwhile, to
growing and most dynamic markets, together raised $3.6 million to support Futuremakers. educate and reward our colleagues for their
with the skills, experience and diversity of our part in maintaining our vision, we created
In 2020, we made significant progress
people, gives us a unique opportunity to offer a dedicated sustainability category in the
in developing and delivering our Climate
financial services that drive commerce and Bank’s Recognition Awards in 2020.
Risk capability with an increased focus on
prosperity. We contribute to raising standards supporting our clients as they make the Through a turbulent year, we have shown
across the world and support the fight against transition to a low-carbon economy. that our business and the work we do within
climate change while playing our part in our operations and communities can change
reducing poverty and global inequality. We have continued to deliver sustainable
quickly for the better. I am pleased to provide
finance solutions where they are needed
The events of 2020 have made our ambition more details on our progress in this report. Our
the most. This included mobilising $2.4
more important than ever. The economic and work during the pandemic has given me great
billion towards sustainable infrastructure
social disruption brought by the COVID-19 hope for the future. We have seen change and
and $18.4 billion for clean technology.
pandemic has been devastating to millions of challenges that we could never have imagined
Since 2018, we have pledged to align the
people; particularly those located within our and shown great resilience and the ability to
emissions from our financing of clients to
footprint. We have long focused on sustainable adapt. The future is exciting; we have bold
the Paris Agreement goals, and in 2021
development that generates wealth, protects ambitions and I am confident that we have the
will set out our detailed plan to meet the
The future is exciting; we our natural environment and enhances the
health, wellbeing and dignity of people. That
higher ambition of net zero by 2050.
people, the capabilities and the connectivity
across our network to deliver and drive more
have bold ambitions and I ambition is now more critical than ever. Our first annual Sustainable Finance Impact sustainable and inclusive economies.
Report, released in 2020, reveals the impact
am confident that we have In response to COVID-19, in 2020, we increased of our Sustainability Bond issued in 2019 and
our focus on protecting our colleagues and
the people, the capabilities clients and supporting the communities where
discloses the $3.9 billion of Sustainable Assets
aligned to the SDGs in our Sustainable Finance
and the connectivity across we operate. As the pandemic deepened
and our communities faced a public health
portfolio. To further our approach, we worked
with external specialists Sustainalytics to
our network to deliver and emergency and potential economic update our Green and Sustainable Product
downfall, we responded by setting up a $50
drive more sustainable and million Global Charitable Fund to support
Framework, which sets out how we define Tracey McDermott
green and sustainable economic activity. Group Head, Corporate Affairs,
inclusive economies. communities impacted by COVID-19.
Brand & Marketing, Conduct,
Financial Crime & Compliance
03 Standard Chartered — Sustainability Summary 2020
Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
2020 Sustainability highlights
Over the course of the last year, we
Measuring our progress
We embed sustainable and responsible practices across our business, operations and communities by measuring have changed the ways we live and
progress against the targets set out in our Sustainability Aspirations. In 2020, we released updated Sustainability work in response to the health and
Aspirations with new annual and multi-year performance targets. At the end of 2020, 78.4 per cent of our
Aspirations are on track or achieved. This is a decrease from 93.1 per cent in 2019 as COVID-19 has impacted climate crises. It has become ever more
the delivery of several Aspirations. We remain focused on scaling-up delivery in subsequent years to achieve clear that we must step up the pace
our targets.
of change towards a sustainable future.
Sustainability Aspirations on track or achieved Reduction in our carbon footprint At Standard Chartered, we remain
78.4% 37%
committed to embed our Sustainability
Aspirations across every aspect of our
business, operations and communities.
Bill Winters
Delivering the Sustainability Aspirations % Women in senior roles Group Chief Executive
29.5%
2020 78.4%
2019 93.1%
2018 90.9%
Donated towards COVID-19 emergency relief
Credit approved to help clients fight COVID-19
$579m $27.8m
Supported young people through Futuremakers
168,000
Mobilised funding for clean technology
$18.4bn
04 Standard Chartered — Sustainability Summary 2020
Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Our approach
Our approach our progress and that of the industry as we (GRRRC), appointed by the GRC, ensures the
Our purpose is to drive commerce and prosperity demonstrate our contribution to achieving effective management of Reputational and
the UN SDGs. Sustainability Risk across the Group. In 2020,
to sustainability
through our unique diversity, embedding
sustainability and responsibility across our the GRRRC’s remit was extended to include
Climate change has widespread and proven
business, operations and communities. By sustainability related risks.
impacts on the physical environment, human
focusing on three pillars – Sustainable Finance, health and potential adverse impact on The Sustainable Finance Governance
Responsible Company and Inclusive economic growth. This, coupled with the global Committee, appointed by the GRRRC provides
Communities – we believe we can deliver impact of COVID-19 and the methods in place leadership, governance and oversight for
sustainable prosperity in line with our valued for recovery, has shown that now, more than delivering the Group’s sustainable finance
behaviours and our promise to be Here for good. ever, we need to act to reduce our impact on the offering including our Green and Sustainable
Sustainable This approach is framed around a Sustainability environment and meet the goals of the Paris Bond Framework. During 2020, we refreshed the
Finance
Philosophy that informs our decision-making, Agreement on Climate Change. Further framework with independent review from
Position Statements that set out our information on climate can be found in our Sustainalytics and showed how activities in the
environmental and social client standards, a Taskforce on Climate-related Financial framework were aligned to the EU Sustainable
Supplier Charter that shares the principles of the Disclosures (TCFD) report. Finance Taxonomy.
Here for
good behaviours we expect from our suppliers and We have recognised Climate Risk as an
a list of Prohibited Activities that sets out the Governance emerging risk since 2017. It was elevated to
activities that the Bank will not finance. Good governance is vital to understand, a material cross cutting risk in 2019. The BRC
Responsible Inclusive
Company Communities respond to and manage our stakeholders’ has oversight of Climate Risk. At the executive
Our approach is underpinned by our priorities. The Board is responsible for ensuring
Sustainability Aspirations, which provide level, the GRC oversees implementation of the
that high standards of responsible business are Climate Risk workplan. The Group Chief Risk
tangible targets for sustainable business maintained and receives information to identify
outcomes aligned to the United Nations Officer (GCRO) has the ultimate second line and
and assess significant risks and opportunities senior management responsibility for Climate
Sustainable Development Goals (SDGs). During related to environmental and social matters,
2020, we refreshed our Aspirations to reflect Risk. The GCRO has also appointed a Climate
including climate change. The Brand, Values Risk Management Forum to oversee the
that some had concluded, and introduced new and Conduct Committee (BVCC) of the Board
goals to support our evolving strategy, such as development and implementation of
has responsibility for reviewing the Group’s the Climate Risk framework.
developing a suite of Retail Banking sustainable sustainability priorities. We have established
finance products. To ensure accurate and a cross-Group Sustainability Forum, led by
trustworthy data, we have engaged Deloitte Engaging stakeholders
a member of the Group Management Team
to provide assurance over performance data In 2020, as the world faced unprecedented
(the Group Head, CABM and CFCC) to develop
related to selected Sustainability Aspirations. change, we continued to build upon our strong
and monitor delivery of the Group’s broader
The findings of this assurance exercise will relationships with government, regulators,
sustainability strategy and to champion
contribute towards our continued work to investors and civil society on a variety of topics
sustainability across the Group.
strengthen how we track and report progress that impact our business, including climate
on our Aspirations, including as part of our The BVCC retains Board-level oversight change, human rights, sustainable finance and
commitment to the UN Principles for responsibility for Reputational Risk. Oversight biodiversity. Key themes of discussion were first
Responsible Banking. from an operational perspective falls under identified through a limited-scope materiality
the remit of the Group Risk Committee (GRC) review in 2017 and continue to represent the
We participate in a number of industry and the Board Risk Committee (BRC). The Group main topics raised by stakeholders.
platforms and working groups, supporting Responsibility and Reputational Risk Committee
05 Standard Chartered — Sustainability Summary 2020
Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Our approach to sustainability continued
In 2020, we continued to see supervisory activity The COVID-19 pandemic highlighted the This requires robust data, so we are participating We set out how we engage through policies and
on sustainability in the financial sector, led by importance of biodiversity and our global in the working group to launch a Taskforce on statements on sc.com and report progress in the
efforts on Climate Risk. This included continued ecosystem. In 2020, we added biodiversity to Nature-related Financial Disclosures (TNFD). Group’s Annual Report and Accounts. In 2021, we
preparations for the UK’s Prudential Regulation our material themes for engagement. To help Our work on this theme was the focus of a will continue to actively engage our stakeholders
Authority’s climate stress tests (as part of the support assessment and integration of stakeholder workshop we hosted on nature and and will conduct a refreshed perception survey.
2021 Biennial Exploratory Scenario analysis) biodiversity into financial decision-making, we its value to international supply chains at the The table below sets out where stakeholders can
and the Financial Conduct Authority’s are part of a group of banks working with the Business Fights Poverty Global Summit 2020. find responses to the top six themes identified.
announcement of future, mandatory Taskforce University of Cambridge assessing the financial
on Climate-related Financial Disclosures (TCFD) risks of biodiversity loss and land degradation.
reporting. Human rights outcomes are a
growing area of supervisory interest. We Understanding our sustainability themes
continue our efforts to integrate the OECD
Guidelines and Due Diligence Guidance into our Environmental and social issues Responses Further information
processes and systems, and provide dedicated
Climate change • Sustainable Finance Framework Download our Framework
reporting on our response to modern slavery
and human trafficking. • Position Statements Visit sc.com/positionstatements
Recognising the growing role of sustainable • Climate Change Disclosure Visit sc.com/tcfd
finance taxonomies, we sponsored and • Climate Change 2021 Aspirations Read more on page 26
participated in a European Banking Federation/
United Nations Environment Programme • Material Cross-Cutting Risk in Risk & Capital Review See 2020 Annual Report & Accounts, page 179
Finance Initiative (UNEP-FI) pilot project on
applying the EU Sustainable Finance Taxonomy Biodiversity • Position Statements Visit sc.com/positionstatements
to banking, with the report published in January
2021. In addition, we responded to a range of
consultations including on the European Conduct, values • Group Code of Conduct Visit sc.com/codeofconduct
Commission’s Renewed Sustainable Finance and ethics
• Conduct Aspiration Read more on page 23
Strategy where we provided both our own
response and supported development of a • Our Stakeholders and Responsibilities See 2020 Annual Report & Accounts, page 54
response through the UN Global Investors on
Sustainable Development (GISD) platform. Environmental and social • Environmental and Social Risk Assessment Visit sc.com/esrisk
We also supported consultations and engaged risk management
• Our Standards and Policies Visit sc.com/sustainability
on policy proposals in some of our key markets in
Asia and the Middle East, such as Hong Kong, • Prohibited Activities List Visit sc.com/prohibitedactivities
Singapore and Dubai. Where we respond to
formal regulatory consultations, we publish Human rights • 2020 Modern Slavery Statement Visit sc.com/modernslavery
these on sc.com/politicalengagement to • Position Statements Visit sc.com/positionstatements
support transparency and engagement.
• Our Stakeholders and Responsibilities See 2020 Annual Report & Accounts, page 54
Economic inclusion • Futuremakers Forum Visit sc.com/futuremakersforum
06 Standard Chartered — Sustainability Summary 2020
Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Climate change
Our approach
Climate change is one of the greatest recognises a wide range of energy efficiency management activities. We designated
challenges facing the world today, given measures, and produced our first ever climate change as a material cross-cutting
its widespread and proven impacts on the Sustainable Finance Impact Report showing our risk within our Enterprise Risk Management
to climate physical environment, human health and
its potential to adversely impact
avoided emissions. After our coal-dependent
client review during 2020, four clients across
Framework in 2019. We have continued to
make strides towards mainstreaming the
change
economic growth. our portfolio were identified as 100 per cent management of climate change as a
dependent on thermal coal. We have ceased financial and non-financial risk within key
Our strategy new business with all four clients and are exiting Principal Risk Frameworks with our Climate
We aim to tackle climate change by supporting these relationships subject to any outstanding Risk Management Forum.
contractual arrangements. This supports our
We consider climate the net zero transition, adapting to physical
climate impacts and providing sustainable policy to transition clients to below 10 per cent
Partnerships are key to hitting our climate
goals and in 2020 we started working with
change as one of the
Climate change finance products in emerging markets that are revenue from thermal coal by 2030. Imperial College, Munich Re, BCG and Baringa
T
[[ ackling the
the most vulnerable to climate change. We are
greatest challenges reducing the emissions we produce from our
Within our operations, we have focused on
reducing our carbon emissions. In 2020, we
to manage our climate risk and enhance
opportunity identification. 2021 will see the
facing the world today.
Sustainable finance
operations and financing in line with the Paris
Agreement, which aims to tackle the worst
managed to reduce overall emissions by release of updated Position Statements
37 per cent and increased energy provided systematically incorporating sector-specific
effects of global warming. We manage the by renewable sources by over 7 per cent, climate criteria and new Transition
climate crisis]]
financial and non-financial risks associated supporting our journey to net zero in our Frameworks for carbon-intensive sectors. We
with climate change through our risk own operations by 2030. will continue to grow our sustainable finance
Reduction in our carbon governance. We know that our suppliers also proposition and increase lending into areas
footprint in 2020 have a significant impact on climate change We also offset all Scope 3 emissions from our
aligned with the SDGs. Our operations will
and that is why we work in partnership with business air travel. COVID-19 meant our air
37.0%
become more efficient as we drive towards
them and request their annual commitment to travel fell sharply by 64 per cent in 2020
our target of net zero by 2030 and we will
our Supplier Charter outlining what we expect compared to 2019. Going into 2021, we remain
continue to grow and engage with our
committed to reducing air travel and have set
We know that solutions to big problems require
on a variety bold
of issues ambitions.
including environmental partners to achieve our vision of becoming
performance. the target to reduce our emissions by 28 per
We are committed to net zero in both our operations and cent, against a 2019 baseline, between 2021
the world’s most sustainable and
financing, and are building solutions that willprogress
support our responsible bank.
Our 2020 and 2023 as international travel normalises. In
action and that of others in achieving this goal.
We are committed to promoting sustainable
2021, our emissions offset programme will be
extended to cover all residual Scope 1, 2 and 3
social and economic development through our
emissions including data centres and waste.
business, operations and communities. Within
This will further support our decarbonisation
Read more our business focus, we are on target to meet
Read more in our Taskforce on efforts by putting a price on these carbon
Climate-related Financial Disclosures our commitment to provide $35 billion toward
emissions in our internal decision-making.
report sc.com/tcfd renewable energy projects between 2020
and 2024. We mobilised $18.4 billion by the Given the urgency of climate change, we are
Download our Position Statement end of 2020. We updated our Green and moving quickly and have set out processes to
atRead more
sc.com/positionstatements
Sustainable Product Framework, which now integrate Climate Risk into mainstream risk
07 Standard Chartered — Sustainability Summary 2020
Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Supporting economic inclusion
U
[[ nleashing
economic potential]]
The global COVID-19 pandemic has highlighted the continued challenge
of inequality in many of our markets. We support greater social and
economic inclusion by improving access to finance and by empowering
underserved groups through our community programmes.
Read more
08 Standard Chartered — Sustainability Summary 2020
Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Managing our products responsibly
W
[[ e’re with you every
step of the way]]
We aim to treat clients fairly by designing and offering
products based on their needs.
Read more
09 Standard Chartered — Sustainability Summary 2020
Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Pillar 1
Overview We closely manage lending to high impact
Our unique footprint across emerging markets sectors by training our employees and
reviewing transactions that present potential
Business:
enables us to focus sustainable finance
where it matters most, delivering finance specific risks against our Position Statements.
that drives positive social and economic In 2020, we trained 1,604 employees in
Sustainable impact and managing environmental and environmental and social risk management
social risks associated with our financing and reviewed 1,090 transactions. After our
coal-dependent client review during 2020, four
Finance
activities. We have seen significant growth
in demand for Sustainable Finance products, clients across our portfolio were identified as
particularly in our CCIB client segment. 100 per cent dependent on thermal coal. We
have ceased new business with all four clients
In 2020, we continued to build momentum and are exiting these relationships subject to
through our dedicated Sustainable Finance
team and advanced our Aspirations,
any outstanding contractual arrangements.
In response to the COVID-19
We work with clients, regulators and peers
mobilising $2.4 billion towards sustainable
infrastructure and $18.4 billion towards clean across the finance sector to continuously pandemic, we announced a
Sustainable
Finance technology. We provided $509.5 million to improve environmental and social
standards. In 2020, we reviewed all of
$1 billion not-for-profit facility
microfinance institutions reaching over 1.3
million people in emerging markets including our Position Statements and refreshed to help clients produce
documents will be released in 2021. We also
Here for
Nepal, Tanzania and Bangladesh. We
achieved a number of milestones under our
goods and services in the
published our first annual Sustainable Finance
good Impact Report, which quantifies the impact Chairmanship of the Equator Principles (EP) fight against COVID-19
Association. These include launching the EP
Responsible Inclusive
of our Sustainability Bond issued in 2019
and discloses our $3.9 billion of Sustainable Association Strategy, publishing guidance on and by year end had
Company Communities Assets that are aligned to the SDGs. implementing EP during the pandemic and
publishing guidance on implementing EP4,
credit approved $579 million
In response to the COVID-19 pandemic, we including specific notes on climate change,
announced a $1 billion not-for-profit facility to human rights and indigenous people.
help clients produce goods and services in the
fight against COVID-19 and by year end had In 2021, we will continue to deliver our
credit approved $579 million. The COVID-19 Aspirations and grow our Sustainable Finance
business to support our clients with the Building shared capacity
We use our core business to pandemic impacted the pace of delivering
promote sustainable development three new Aspirations set in 2020 focused on low-carbon transition and provide financing
in our markets, while managing infrastructure, microfinance and retail. These that supports sustainable development
across our markets through innovative
I[[ mperial
the environmental and social Aspirations underpin sustainable development
risks associated with our and we remain committed to progressing these
targets and the COVID-19 facility in 2021.
financial products and partnerships.
College climate
financing activities.
partnership]]
Our 2021 Sustainability Aspirations
Read more
10 Standard Chartered — Sustainability Summary 2020Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Pillar 1, Business: Sustainable Finance continued
Aspirations – Sustainable Finance
Aspirations Target Target date Progress
2
Infrastructure1 Everyone should have access to safe,
reliable and affordable power and
• Facilitate project financing services for $40 billion
of infrastructure projects that promote sustainable
• Jan 2020 – Dec 2024 2020: $2.4 billion
infrastructure which transforms lives development that align to our verified Green
and Sustainable Product Framework
and strengthens economies
Climate change Climate change is one of today’s greatest
challenges and addressing it is essential
• Facilitate $35 billion worth of project financing
services, M&A advisory, debt structuring,
• Jan 2020 – Dec 2024 2020: $18.4 billion
to promote sustainable economic growth transaction banking and lending services for
renewable energy that align to our verified
Green and Sustainable Product Framework
• Develop a methodology to measure, • Jan 2019 – Dec 2020
manage and ultimately reduce the CO2
emissions from the activities we finance
2
Only provide financial services to clients who are: • Jan 2020 – Jan 2030
• By Jan 2021, less than 100% dependent on earnings
from thermal coal (based on % EBITDA at group level)
• By Jan 2025, less than 60% dependent on earnings
from thermal coal (based on % EBITDA at group level)
• By Jan 2027, less than 40% dependent on earnings
from thermal coal (based on % EBITDA at group level)
• By Jan 2030, less than 5% dependent on earnings from
thermal coal (based on % EBITDA at group level)
Entrepreneurs Entrepreneurs are the heart of local
economies, creating jobs and
• Provide $15 billion of financing to small
business clients (Business Banking)
• Jan 2020 – Dec 2024 2020: $3 billion
empowering people • Provide $3 billion of financing to • Jan 2020 – Dec 2024 2020: $509.5 million
microfinance institutions
Commerce Trade creates jobs and contributes to
economies by enabling people to connect
• Bank 10,000 of our clients’ international and
domestic networks of suppliers and buyers
• Jan 2020 – Dec 2024 2020: Enrolled 3,680
suppliers and buyers
across borders through banking the ecosystem programmes through banking the
ecosystem programmes
Concluded in the year Ongoing Aspirations 1. To avoid double counting with other Aspirations, the previous Aspiration to ‘Catalyse $5 billion of finance via blended finance transactions from
2020 – 2024’ has been removed.
Achieved Not achieved On track Not on track
2. Due to COVID-19, substantial infrastructure investments across many markets were delayed. We expect to see increased momentum from H2 2021
as infrastructure investment increases to support sustainable economic growth and COVID-19 economic recovery.
11 Standard Chartered — Sustainability Summary 2020Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Pillar 1, Business: Sustainable Finance continued
Aspirations – Sustainable Finance
Aspirations Target Target date Progress
Digital3 Everyone should have access to digital
banking products enabling safe, efficient
• Roll out digital-only bank in a total of 12 markets • Jan 2020 – Dec 2021 2020: 9 markets
• Double the number of clients we bank in • Jan 2020 – Dec 2021 2020: 500,000 new clients
and inclusive banking Africa and the Middle East to 3.2 million
Impact finance Innovative financial products and
partnerships can help us solve global
• Introduce ESG scores for equity investments for
Private Banking clients allowing them to tailor
• Jan 2020 – Dec 2020 2020: Equities:
96% coverage
development challenges and improve their investment choices in a sustainable manner
the lives of millions in our markets • Develop a tailored Impact Profile for all Private • Jan 2020 – Dec 2024
Bank clients providing a framework that enables
them to understand their passions and harness
capital market solutions to support the SDGs
• Increase the proportion of Private Bank investment • Jan 2020 – Dec 2024 2020: 6% Private Bank
solutions (across funds, bonds, structured investment solutions
products and discretionary mandates) with with a sustainability lens
a sustainability lens from below 10% to 50%
Concluded in the year Ongoing Aspirations 3. T
hese were originally merged into one Aspiration. We have split them to allow for accurate reporting.
Achieved Not achieved On track Not on track
12 Standard Chartered — Sustainability Summary 2020Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Pillar 2
Overview In the fight against financial crime, we We remain slightly off target on paper use
Good governance is a priority for us and our believe education is the best way to protect and our recycling rate has dropped from
our business, clients and wider communities 35 to 23 per cent from 2019 to 2020. This is due
Operations:
stakeholders. Along with our purpose, brand
promise and valued behaviours, our Code of from its damaging effects. In 2020, 99.9 per to the increased use of personal protective
Conduct sets out our conduct expectations and cent of employees completed anti-bribery equipment. We will continue to deliver waste
Responsible supports good decision-making. In 2020, we and corruption, anti-money laundering recycling campaigns to promote behavioural
refreshed the mandatory Code e-learning with and sanctions training. We surpassed our change and progress our targets. In 2020,
Aspiration for financial crime compliance RE100 was closed to new financial sector
Company
updated content and targeted key messages.
delivering 18 training sessions to more than participants while they reviewed their entry
Speaking Up is our confidential and anonymous 2,900 people from more than 500 client criteria. We are committed to joining in 2021.
whistleblowing channel. In 2020, 1,209 concerns banks in 70 countries through our
were raised through Speaking Up. Of these, In 2021, we will take forward our Aspirations for
Correspondent Banking Academies.
474 were in scope of the programme and people, environment, conduct and financial
were investigated or resolved. Developing We continued to progress towards an inclusive crime compliance with a focus on promoting
an internal Threats and Themes report is one culture. In 2020, we secured a place in the top an inclusive culture, advancing our net zero
of our ongoing Aspirations and one of the 100 organisations in the Bloomberg Gender commitment and leading the way in fighting
Sustainable Equality Index and ranked as a Diversity Leader financial crime.
Finance ways we use the findings of whistleblowing
investigations to improve management of in the Financial Times report on Diversity and
Conduct Risk. The report is based on the Inclusion in Europe. We are the first financial
findings of substantiated whistleblowing institution in Singapore to be granted Economic
Here for investigations (excluding phishing) and Dividends for Gender Equality certification. We
good provides senior managers with examples of achieved our ambition to complete disability
where things have gone wrong, and can be confidence assessments for 44 of our larger
Responsible Inclusive used for proactive risk management in formal markets and made material progress in
Company Communities conduct plans, business process improvement advancing senior female diversity, improving
and enhanced training content. It will be from 25.3 per cent at the start of the period in
circulated internally in 2021. 2016 to 29.5 per cent at the end of 2020. We
remain focused on meeting our Aspiration of
35 per cent of women in senior roles by 2025.
We advanced our commitments to reduce
We strive to manage our business the environmental impact of our operations, Building shared capacity
sustainably and responsibly, drawing including our targets to achieve net zero
on our purpose, brand promise, valued emissions from our operations and only use
renewable energy sources by 2030. In 2020,
I[[ nnovating
behaviours and Code of Conduct to
enable us to make the right decisions.
we achieved a 19 per cent energy reduction
of Scope 1 and 2 emissions across our portfolio. diesel reduction
Paper use decreased by 34 per cent and
Our 2021 Sustainability Aspirations waste by 35 per cent per full time employee. in Pakistan]]
Read more
13 Standard Chartered — Sustainability Summary 2020Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Pillar 2, Operations: Responsible Company continued
Aspirations – Responsible Company
Aspirations Target Target date Progress
People Our people are our greatest asset, and
our diversity drives our business success
• Conduct a feasibility analysis to incorporate a Living
Wage into agreements for all non-employed workers
• Jan 2019 – Dec 2020
• Complete disability confidence assessments • Jan 2020 – Dec 2020
for 44 of our larger markets
• Embed an integrated health and wellbeing • Jan 2020 – Dec 2021
strategy to support building and re-skilling
a future-ready, diverse workforce
• Support all employees to develop a personalised • Jan 2020 – Dec 2021
growth plan to reflect the future skills needed to
respond to the changing and digitised nature of work
• Increase gender representation: 35% • Sept 2016 – Dec 20251 2020: 29.5% women
women in senior roles with an interim target in senior roles
of Dec 2020: 30% (Not achieved)
• Increase our ‘Culture of Inclusion’ score to 84.5% • Jan 2020 – Dec 2024 2020: 81.7%
with an interim target: Dec 2021: 80%
Environment Reducing our own impact on the
environment will protect our planet
• Reduce annual greenhouse gas emissions
(Scope 1 and 2) to net zero by 2030 with an
• Jan 2019 – Dec 2030 2020: 117,859 tCO2e
for the benefit of our communities interim target: Dec 2025: 60,000 tCO2e
• Source all energy from renewable sources • Jan 2020 – Dec 2030 2020: 7.4% sourced
• Reduce our Scope 3 value chain emissions • Jan 2020 – Dec 2020 2020: 63.9% reduction
from business travel by 7% Due to reduced travel
• Introduce an emissions offset programme • Jan 2020 – Dec 2020
for Scope 3 travel emissions
• Join the Climate Group ‘RE100’ • Jan 2020 – Dec 2020
• Reduce annual office paper use • Jan 2012 – Dec 2020 2020: 11.20kg/FTE/year
by 57% to 10kg/FTE/year
• Reduce waste by 50% per colleague • Jan 2020 – Dec 2025 2020: 64kg/FTE/year
to 40kg/FTE/year
• Recycle 90% of waste • Jan 2020 – Dec 2025 2020: 23% recycled
Down from 35% in 2019
Concluded in the year Ongoing Aspirations 1. Target date changed from Dec 2024 to Dec 2025.
Achieved Not achieved On track Not on track
14 Standard Chartered — Sustainability Summary 2020Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Pillar 2, Operations: Responsible Company continued
Aspirations – Responsible Company continued
Aspirations Target Target date Progress
Conduct Good conduct and high ethical standards
are essential in achieving fair outcomes
• Learn from risks identified through concerns raised
via our Speaking Up programme and conduct plans
• Ongoing
for our clients and publish an annual Threats and Themes Report
• Develop enhanced internal policies and • Jan 2020 – Dec 2021
guidelines on privacy, data ethics and algorithmic
fairness, and embed a new governance
framework for all data-related risks
Financial Crime Financial crime has serious social and
economic consequences, harming
• Tackle financial crimes such as the laundering of the
proceeds of the illegal wildlife trade by contributing
• Ongoing
Compliance individuals and communities to the development of red flags for financial flows,
training frontline staff to identify potential suspicious
transactions and participating in public-private
partnerships to share intelligence and good practices
• Deliver at least 18 correspondent banking academies • Jan 2020 – Dec 2020 2020: 18 Corresponding
Banking Academies
delivered
Concluded in the year Ongoing Aspirations
Achieved Not achieved On track Not on track
15 Standard Chartered — Sustainability Summary 2020Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Pillar 3
Overview While some were delayed or paused, many In 2021, we will continue to advance our
In 2020, we increased support for communities programmes overcame COVID-19 restrictions Aspirations with a focus on reaching more
by moving to alternative methods of delivery. girls through Goal, which is slightly off track
Inclusive
in response to the COVID-19 pandemic. We
invested $95.7 million, including the COVID-19 due to COVID-19, allocating COVID-19
Goal, our girls’ empowerment programme,
Global Charitable Fund, in communities and 26 economic recovery funding through the
replaced its sports-based sessions with a new
Communities per cent of employees took part in volunteering. Standard Chartered Foundation, sharing skills
digital curriculum delivered through phone
Despite COVID-19 restrictions limiting through employee volunteering and building
messaging, radio or online. In 2020, Goal
volunteering, employees still contributed more partnerships through the Futuremakers
reached more than 56,000 girls and young
than 36,000 volunteering days to communities, Forum, focused on the future of work.
women, and more than 646,000 girls between
many taking advantage of new opportunities 2006 and 2020. Youth to Work reached
for virtual volunteering. more than 19,000 young people through
Vulnerable and disadvantaged young people employability projects and we reached almost We reached more than
have been hit hard by the economic impact of
the pandemic. Through Group donations and
6,500 young people and small businesses
through entrepreneurship activities including 168,000 young people
Sustainable
fundraising from our employees and clients, we our Women in Technology Incubators.
through Futuremakers
surpassed our $50 million target and provided During 2020, we developed new tools to
Finance
funding of $52.8 million through the COVID-19 measure Futuremakers’ impact, including a programmes
Global Charitable Fund. This includes donations theory of change and results framework to
of $27.8 million to partners supporting emergency track progress. Our inaugural Futuremakers
Here for relief across 59 markets. The remaining $25 million Forum, involving business leaders, policy
good will support youth-focused economic recovery experts, clients and Futuremakers participants,
projects as part of Futuremakers by Standard came up with recommendations for
Responsible Inclusive Chartered. This increases our total commitment greater youth economic inclusion. These
Company Communities to Futuremakers from $50 million to $75 million included improving connections between
between 2019 and 2023. Fundraising from young people and employers; resolving
employees and partners in 2020 raised $3.6 million the challenges of financing for young
to support Futuremakers, including support for entrepreneurs; and sharing best practice
COVID-19 economic recovery. for greater diversity in supply chains.
We reached more than 168,000 young people We marked the final year of our partnership
We aim to create more inclusive through Futuremakers programmes in 2020, with The International Agency for the
economies by sharing our skills and and more than 366,000 young people between Prevention of Blindness. Between 2003
Building shared capacity
expertise, and developing community 2019 and 2020 across 35 markets. The Standard and 2020, we raised $104.2 million through
programmes that transform lives. Chartered Foundation is our lead partner in fundraising and Group matching and reached
delivering Futuremakers. The roll-out of
programmes continued in 2020 despite
more than 250 million people through Seeing
is Believing, our global initiative to tackle
M
[[ easuring our
Our 2021 Sustainability Aspirations
the challenging environment. avoidable blindness. We continued our
support for the eye health sector through impact in Ghana]]
the development of the Vision Catalyst
Fund and by supporting people with visual
impairments through Futuremakers. Read more
16 Standard Chartered — Sustainability Summary 2020Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Pillar 3, Inclusive Communities continued
Aspirations – Inclusive Communities
Aspirations Target Target date Progress
Community Everyone deserves economic opportunities
that enable them to learn, earn and grow
• Invest 0.75% of prior year operating
profit (PYOP) in our communities
• Jan 2006 – Dec 2020 2020: $95.7 million
community expenditure,
Engagement which represents 2.6%
of PYOP
• Raise $75 million for Futuremakers • Jan 2019 – Dec 2023 2020: $40.6 million
by Standard Chartered contributed through
fundraising and donations
by the Group
2019 – 2020: $50 million
contributed through
fundraising and donations
by the Group
• Education: Reach one million girls and • Jan 2006 – Dec 2023 2020: 56,049 girls
young women through Goal participated in Goal
2006 – 2020: 646,438 girls
participated in Goal1
• Employability: Reach 100,000 young people • Jan 2019 – Dec 2023 2020: 19,335 young
people reached
2019 – 2020: 21,169 young
people reached
• Entrepreneurship: Reach 50,000 young • Jan 2019 – Dec 2023 2020: 6,419 young people,
people, micro and small businesses micro and small businesses
reached
2019-2020: 15,668 young
people, micro and small
businesses reached
• Support the development of the Vision • Jan 2019 – Dec 2020
Catalyst Fund
• Increase participation for employee • Jan 2020 – Dec 2023 2020: 26% employees
volunteering to 55% volunteered
Concluded in the year Ongoing Aspirations 1. The increase in the cumulative reach number from 2019 is due to stating the actual instead of rounded numbers.
Achieved Not achieved On track Not on track
17 Standard Chartered — Sustainability Summary 2020Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Pillar 1: Sustainable Finance
2021 Theme Aspiration Target Date
Sustainability Infrastructure Everyone should have access to safe, Facilitate project financing services for $40 billion Jan 2020 – Dec 2024
reliable and affordable power and of infrastructure projects that promote sustainable
infrastructure which transforms lives development that align to our verified Green and
Aspirations and strengthens economies Sustainable Product Framework
Climate change Climate change is one of today’s
greatest challenges and addressing
Facilitate $35 billion worth of project financing services, M&A
advisory, debt structuring, transaction banking and lending
Jan 2020 – Dec 2024
it is essential to promote sustainable services for renewable energy that align to our verified Green
As part of our commitment to delivering and Sustainable Product Framework
economic growth
sustainable and responsible banking, our Only provide financial services to clients who are: Jan 2020 – Jan 2030
Sustainability Aspirations continue to
• By Jan 2021, less than 100% dependent on earnings from
provide a robust set of performance
thermal coal (based on % EBITDA at group level)
targets to support sustainable
outcomes aligned to the UN SDGs. • By Jan 2025, less than 60% dependent on earnings from
thermal coal (based on % EBITDA at group level)
• By Jan 2027, less than 40% dependent on earnings from
thermal coal (based on % EBITDA at group level)
• By Jan 2030, less than 5% dependent on earnings from
thermal coal (based on % EBITDA at group level)
Commit to measuring, managing and reducing emissions Jan 2021 – Dec 2021
associated with our financing of clients to support our
objective to achieve net zero by 2050. We will develop and
consult with shareholders, investors, clients and civil society on
a definition, methodology, targets and timeline
Entrepreneurs Entrepreneurs are the heart of local
economies, creating jobs and
Provide $15 billion of financing to small business clients
(Business Banking)
Jan 2020 – Dec 2024
empowering people Provide $3 billion of financing to microfinance institutions Jan 2020 – Dec 2024
Retail Banking Enabling individuals to contribute to
sustainable development through
Launch a suite of five core sustainability-focused retail
banking products in selected markets across our footprint
Jan 2021 – Dec 2022
core banking products
Commerce Trade creates jobs and contributes
to economies by enabling people
Bank 10,000 of our clients’ international and domestic
networks of suppliers and buyers through banking the
Jan 2020 – Dec 2024
to connect across borders ecosystem programmes
Digital Everyone should have access to
digital banking products enabling
Roll out digital-only bank in a total of 12 markets Jan 2020 – Dec 2021
Double the number of clients we bank in Africa and the Middle
safe, efficient and inclusive banking East to 3.2 million
Impact Finance1 Innovative financial products and
partnerships can help us solve global
Develop a tailored Impact Profile for all Private Bank clients
providing a framework that enables them to understand
Jan 2020 – Dec 2024
development challenges and their passions and harness capital market solutions to
support UN Sustainable Development Goals
improve the lives of millions in
our markets Triple the percentage of sustainable investing Assets Under Jan 2021 – Dec 2024
Management
Roll out Environmental, Social and Governance (ESG) scores Jan 2021 – Dec 2021
for single holding investments and funds where applicable
ESG scores are available from third party data providers
Pillar 2: Responsible Company
Theme Aspiration Target Date
People Our people are our greatest asset,
and our diversity drives our business
Embed an integrated health and wellbeing strategy to
support building and re-skilling a future-ready, diverse
Jan 2020 – Dec 2021
success workforce
Support all employees to develop a personalised growth plan Jan 2020 – Dec 2021
to reflect the future skills needed to respond to the changing
and digitised nature of work
Increase gender representation: 35% women in senior roles Sept 2016 – Dec 2025
Increase our ‘Culture of Inclusion’ score to 84.5% with an Jan 2020 – Dec 2024
interim target:
• Dec 2021: 80%
Environment Reducing our own impact on the
environment will protect our planet
Reduce annual greenhouse gas emissions (Scope 1 and 2)
to net zero by 2030 with interim targets:
Jan 2019 – Dec 2030
for the benefit of our communities • Dec 2021: 106,000 tCO2e
• Dec 2025: 60,000 tCO2e
Source all energy from renewable sources Jan 2020 – Dec 2030
Join the Climate Group ‘RE100’ Jan 2021 – Dec 2021
Achieve and maintain flight emissions 28% lower than our 2019 Jan 2021 – Dec 2023
baseline of 94,000 tonnes
Reduce waste per colleague to 40kg/FTE/year Jan 2020 – Dec 2025
Recycle 90% of waste Jan 2020 – Dec 2025
Develop a methodology to measure Scope 3 emissions from Jan 2021 – Dec 2021
our supply chain
Offset all residual emissions from our operations (Scope 1 Jan 2021 – Dec 2021
and 2, Scope 3 flights, waste and data centres)
Conduct Good conduct and high ethical
standards are essential in achieving
Learn from risks identified through concerns raised via our
Speaking Up programme and conduct plans and publish an
Ongoing
fair outcomes for our clients annual Threats and Themes Report
Develop enhanced internal policies and guidelines on privacy, Jan 2020 – Dec 2021
data ethics and algorithmic fairness, and embed a new
governance framework for all data-related risks
Financial Crime Financial crime has serious social
and economic consequences,
Tackle financial crimes by contributing to developing
typologies and red flags for financial flows, training frontline
Ongoing
Compliance harming individuals and staff to identify potential suspicious transactions, and
participating in public-private partnerships to share
communities
intelligence and good practices
Deliver at least 50 correspondent banking academies Jan 2021 – Dec 2023
Pillar 3: Inclusive Communities
Theme Aspiration Target Date
Community Everyone deserves economic
opportunities that enable them
Invest 0.75% of prior year operating profit (PYOP) in our
communities
Ongoing
Engagement to learn, earn and grow Raise $75m for Futuremakers by Standard Chartered Jan 2019 – Dec 2023
Education: Reach one million girls and young women through Jan 2006 – Dec 2023
Goal
Employability: Reach 100,000 young people Jan 2019 – Dec 2023
Entrepreneurship: Reach 50,000 young people, micro and Jan 2019 – Dec 2023
small businesses
Increase participation for employee volunteering to 55% Jan 2020 – Dec 2023
1. This Aspiration has been updated for 2021 to reflect a measurement basis of Assets Under Management instead of portion of solutions.
18 Standard Chartered — Sustainability Summary 2020Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Sustainability
Sustainable Finance
Microfinance 2020 2019 2018
Data Loans extended ($ million) 509.5 710 690
Employees trained in environmental and social risk management 2020 2019 2018
Employees trained 1
1,604 1,149 1,308
1. Employees targeted for training are those in client-facing roles and relevant support teams.
Pillar 1
Environmental and social risk management 2020 2019 2018
Pillar 2 Number of transactions reviewed 1,090 1,127 827
2020 2019 2018
Pillar 3 Transactions by Sector (%) (%) (%)
Agribusiness 5.3 9 7.4
Environment Chemicals & Manufacturing 23.1 20 20.4
Dams & Hydropower 0.7 1.4 1.6
Forestry 2.0 1.1 0.4
Fossil Fuel Power 9.3 8.3 12.7
Infrastructure & Transport 20.3 17.2 11.6
Mining & Metals 8.7 8.7 8.8
Other 12.8 17.6 19.6
Nuclear Energy 0.1 0.4 0.5
Oil & Gas 10.9 9.9 8.7
Palm Oil 2.0 1.8 1.6
Renewables 4.4 4.2 2.5
Ship Recycling 0.1 0.1 0.1
Tobacco 0.2 0.3 0.1
19 Standard Chartered — Sustainability Summary 2020Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Sustainability
Equator Principles Project finance mandates Project-related corporate loans
Project advisory
Cat A 1 Cat B 2 Cat C 3 Cat A Cat B Cat C mandates
Data
Total 2017 1 95 1 1 2 – 1
Total 2018 4 7 – – – – 3
Total 2019 6 7 – 1 1 2 –
Total 2020 4 8 – 2 1 – –
Pillar 1
2020
Sector
Pillar 2 Mining – – – – – –
Infrastructure – – – – 1 –
Pillar 3 Oil & Gas 1 2 1
Renewables 2 5 – – –
Environment Telecoms – – – – – –
Power 1 1 – – –
Other – – – 1 – –
Region
1. ‘Cat A’ or Category A are projects with potential
GCNA 1 – – 1
significant adverse environmental and social risks and/ ASA – 3 – – – –
or impacts that are diverse, irreversible or
unprecedented Americas 2 4 – 1 – –
2. ‘Cat B’ or Category B are projects with potential limited EA 1 1 – 1 –
adverse environmental and social risks and/or impacts
that are few in number, generally site-specific, largely Designation4
reversible and readily addressed through mitigation Designated 1 1 – – 1 –
measures
3. ‘Cat C’ or Category C are projects with minimal or no Non-Designated 3 7 – 2 – –
adverse environmental and social risks and/or impacts Independent Review
4. ‘Designation’ is split into designated and non-
designated countries. Designated countries are
Yes 4 8 – 2 1 –
deemed by the Equator Principles to have robust No – – – – – –
environmental and social governance, legislation
systems and institutional capacity designed to protect
their people and the natural environment. Non-
designated countries are countries that are not found
on the list of designated countries. The list of countries
can be found at www.equator-principles.com
5. T
o align with the Equator Principles reporting
requirements, the data in this document has been
restated since our 2019 Annual Report. The information
restated includes the change of 1 financial product,
1 country and 1 industry.
20 Standard Chartered — Sustainability Summary 2020Introduction Our Approach Our Stories Sustainability Pillars 2021 Aspirations Data Other Information
Sustainability Summary 2020
Sustainability
People
Global 2020 2019 % change1 Employment type 2020 2019 % change
Data Full-time equivalent (FTE)
Headcount (year end)
83,601
83,657
84,332
84,398
(0.9)
(0.9)
Business FTE
Business headcount
34,883
34,905
37,091
37,117
(6.0)
(6.0)
Employed workers 82,084 82,494 (0.5) Business female headcount 18,016 19,254 (6.4)
Fixed term workers 1,573 1,904 (17.4)
Non-employed workers (NEW) 11,632 11,104 4.8 Support services FTE 48,717 47,241 3.1
Pillar 1
Non-outsourced NEW2 5,765 6,102 (5.5) Support services headcount 48,752 47,281 3.1
Outsourced NEW3 5,867 5,002 17.3 Female support services
Pillar 2 headcount 19,997 19,626 1.9
Headcount (12-month average) 84,740 83,938 1.0
Pillar 3 Region 2020 2019 % change
Male
GCNA FTE 20,045 20,842 (3.8)
FTE 45,632 45,504 0.3
Environment GCNA headcount 20,057 20,857 (3.8)
Headcount 45,644 45,518 0.3
GCNA female headcount 12,779 13,244 (3.5)
Female
FTE 37,969 38,828 (2.2)
ASA FTE 48,312 47,597 1.5
Headcount 38,013 38,880 (2.2)
ASA headcount 48,328 47,619 1.5
ASA female headcount 18,831 18,909 (0.4)
Nationalities 131 129 1.6
Position type 2020 2019 % change
AME FTE 10,694 11,579 (7.6)
Executive and AME headcount 10,695 11,581 (7.7)
non-executive director 13 13 – AME female headcount 4,652 4,966 (6.3)
Female executive and
non-executive director 4 4 – EA FTE 4,550 4,314 5.5
EA headcount 4,577 4,341 5.4
Senior management4 4,196 4,076 2.9 EA female headcount 1,751 1,761 (0.6)
Female senior management 1,236 1,162 6.4
Rest of employees 79,461 80,322 (1.1)
Female rest of employees 36,777 37,718 (2.5)
21 Standard Chartered — Sustainability Summary 2020You can also read
