WALT DISNEY WORLD SWAN AND DOLPHIN

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WALT DISNEY WORLD SWAN AND DOLPHIN
Summer 2015

                  WALT DISNEY WORLD
                  SWAN AND DOLPHIN

As our guest, we hope you enjoy all that our exciting resort has to
offer. Please use this as an overview of our services, restaurants,   For even more information, visit our
and recreational activities. We are honored to have you staying        concierge desk, speak with one of
with us and are committed to exceeding your expectations.             our cast members, visit us online at
                                                                      www.SwanDolphin.com/Welcome
Have a magical stay!
                                                                             or scan the QR Code below.
Fred Sawyers | General Manager

          SPG® gives you the best benefits in the industry, including the opportunity to
          achieve Gold or Platinum status for life. Members can earn, redeem, and enjoy
          benefits at more than 1,100 hotels and resorts across nine distinctive brands.

          Join today! Speak to a Front Desk Agent for an enrollment kit.
WALT DISNEY WORLD SWAN AND DOLPHIN
NON-SMOKING POLICY
We are proud to offer a refreshing
smoke-free environment to our guests.
Smoking in guest rooms or on balconies
is prohibited. A $200 cleaning fee will be
added to your account if smoking has
occurred in your guest room or on your
balcony. Please refer to the map on back
page for designated smoking areas.

EARLY DEPARTURE /
LATE CHECK OUT
Early departure is available at a charge
of one night’s room rate plus tax. Please
inform the Front Desk of changes to your
departure by midnight on day of arrival.
Check out time is 11a. We can extend your
departure time (subject to availability) for
                                               WALT DISNEY WORLD® BENEFITS
an additional fee. Please call the Front       Our guests enjoy these special Disney benefits:
Desk on the morning of your departure to
check for availability.
                                               •E
                                                 xtra Magic Hours – Each day one of the four Walt Disney World®
                                                Theme Parks opens an hour early or stays open up to two hours
                                                later for guests to enjoy select attractions. Valid Theme Park ticket
RESORT SERVICE                                  & Resort ID required for each adult.
PACKAGE INCLUDES:
                                               •C
                                                 omplimentary shuttle bus transportation to Disney Theme Parks
•E  nhanced in-room high speed                 and Attractions, including water taxis to Epcot® and
   wireless Internet                            Disney’s Hollywood Studios™.
• Two bottles of water refreshed daily
• Unlimited access to our health clubs         •D
                                                 isney’s FastPass+ - gives you the ability to reserve select
• Fitness classes & other complimentary        attractions in advance.
   resort activities
• Unlimited domestic long distance and        • On-site Walt Disney World® ticketing & information desks.
   local, toll-free, and credit card calls.    •P
                                                 ackage Delivery – Have your purchases from select shops
                                                throughout the Walt Disney World® Resort delivered to the
EXPRESS CHECKOUT                                Disney gift shops on property.
When you are ready to depart, simply dial      • Complimentary parking at Disney Theme Parks with room key.
*3866. You will hear a brief clicking sound    • On site character dining in Garden Grove (located in the Swan).
which will automatically check you out of
the system. If you wish to check-out with a    •P
                                                 referred tee times available on Disney’s 3 championship golf
Guest Service agent please dial “0”. If you     courses. Please call 407-WDW-GOLF for times and information.
are self-parking a vehicle, please be sure

                                               DISNEY INSIDER TIPS
to take your key to exit the parking lot.
Otherwise, you may leave your keys to be
recycled or take them home as a souvenir.
                                               •T
                                                 ake advantage of FastPass+ to reserve attractions in advance.
                                                At the Disney parks, consult your guide map for kiosk locations
BE GREEN                                       •W
                                                 atch the Epcot fireworks from the bridge before the International
AND SAVE GREEN!                                 Gateway past Disney’s Boardwalk
Help us conserve natural resources by          • Avoid longer lines by taking advantage of Extra Magic Hours.
declining Housekeeping Service daily for
the duration of your visit. By not receiving   •J
                                                 oin Mickey and the gang at Magic Kingdom before opening
any Housekeeping service you will receive a     for the “Magic Kingdom Welcome Show.” Check My Disney
$5 Food & Beverage voucher to use at our
resort or 500 SPG® Points.                      Experience for daily times!
Make a Green Choice is a guestroom             •T
                                                 ake advantage of the Fantasmic! Dinner Package to receive dinner
sustainability program that reduces water       and priority seating for the show at Disney’s Hollywood Studios!
consumption, energy usage and helps             Reserve through Disney Dining.
keep chemicals out of the environment.
By declining housekeeping for just one         •R
                                                 ainy day? Take a complimentary Disney shuttle bus to Downtown
night, a guest can save almost 40 gallons       Disney and check out Disney Quest to enjoy 5 floors of virtual fun!
of water, enough electricity to run a laptop
for 10 hours, 25,000 BTUs of natural gas,      •H
                                                 eaded to Animal Kingdom? Make sure to make Kilimanjaro Safari
and 7 oz. of chemicals.                         your first stop as the wildlife is most active in the mornings.
WALT DISNEY WORLD SWAN AND DOLPHIN
SIGNATURE DINING
Todd English’s bluezoo – Enjoy coastal cuisine from Celebrity Chef Todd English, incorporating an innovative
selection of fresh seafood in an energetic and vibrant atmosphere. Open for Dinner. Reservations recommended.
Shula’s Steak House – Shula’s serves the best beef money can buy, The SHULA CUT®, in addition to the freshest
seafood, and 3–5 lb. live Maine lobsters. Open for Dinner. Reservations recommended.
Il Mulino New York Trattoria – Enjoy a tradition started in New York City over 25 years ago. Savor traditional Italian
cuisine from the Abruzzi region of Italy served in a rustic, loft-like setting. Open for Dinner. Reservations recommended.
Kimonos – Experience the art of sushi, karaoke, and an intimate atmosphere in our authentic Japanese sushi
restaurant. Open for Dinner.

CASUAL DINING
Fresh Mediterranean Market – Savor fresh, made-to-order menu items from our Mediterranean-style market.
Breakfast Mon – Fri 6:30 - 11a; Sat – Sun 6:30 - 11:30a and lunch Mon – Fri 11:30a - 2p; Sat – Sun 12p - 2p.
The Fountain – Crisp salads, custom grilled burgers, and a delectable array of sandwiches and desserts.
Take-away homemade or soft serve ice cream. Lunch and dinner 11a - 11p.
Cabana Bar and Beach Club – Sleek and contemporary with a hint of South Beach style, this is the perfect place for
lunch or dinner. Then transition into evening with cocktails at the illuminated bar. Seasonally 11a - 8p. Bar open 11a - 10p.
Splash Terrace – Lunch, custom made sandwiches, fresh baked pizza, snacks, and ice cream, just steps from the
pool and white sand beach. Indoor/outdoor seating with counter service available. Seasonally 11a - 7p.

QUICK SERVICE DINING
Picabu – A fun, vibrant restaurant serving America’s favorite foods. Self-service dining and sundries. OPEN 24 HOURS.
Splash – Lunch, custom made sandwiches, fresh baked pizza, snacks, and ice cream, just steps from the pool and
white sand beach. Indoor/outdoor seating with counter service available. Seasonally 11a - 7p.
Java Bar – An inviting and relaxed setting to enjoy espresso, cappuccino, or a variety of coffees, along with a
selection of freshly prepared pastries. Open daily from 6:30a - 11a as well as evenings Mon - Sat from 2p - 8p.

                                                                       LOUNGES
                             DISNEY                                    Todd English’s bluezoo Lounge – Open Evenings.
                             CHARACTER                                 Shula’s Lounge – Open Evenings.

                             DINING                                    Il Mulino Lounge – Open Evenings.
                                                                       Kimonos Lounge – Open Evenings.
                             Garden Grove                              Lobby Lounge – Open Mornings and Evenings.
                             Your favorite Disney®
                             characters join you nightly               RESERVATIONS
                             at dinner and for breakfast               Please press the “Restaurant Reservations” button on
                             on Saturday and Sunday’s.                 your guest room phone to make a dining reservation or
                             Breakfast 6:30a - 11:30a,                 visit the Concierge.
                             Lunch 11:30a - 2p,
                             & Dinner 5p - 9:30p.
                                                                       24-HOUR ROOM SERVICE
                             Characters and times subject to change
                                                                       Please press the “Room Service” button on your guest
                             without notice. Characters not featured   room phone to place an order. Menus are located inside
                             during lunch or weekday breakfast.
                                                                       your in-room guide.
WALT DISNEY WORLD SWAN AND DOLPHIN
M O N D AY                             T U E S D AY                          W E D N E S D AY                            T H U R S D AY
                                                 C A M P D O L P H I N D A I LY T H E M E S
   Royal Celebrations                   Heroes to the Rescue                          Animal Madness                             Disney Classics

Waterslide Opens                       Waterslide Opens                          Shakeout Run                              Waterslide Opens
Dolphin - Grotto Pool       10a - 7p   Dolphin - Grotto Pool          10a - 7p   Swan - Health Club     6:30a - 7:30a      Dolphin - Grotto Pool          10a - 7p

Aqua Cardio Fitness Class              Hairbraiding Kiosk Opens*                 Waterslide Opens                          AquaFitness
Dolphin - Pool Deck 10:30a - 11:30a    Dolphin - Pool Deck            11a - 5p   Dolphin - Grotto Pool          10a - 7p   Dolphin - Pool Deck   10:30a - 11:30a

Hairbraiding Kiosk Opens*              Swan Paddleboat Rentals*                  Aqua Tone Fitness Class                   Hairbraiding Kiosk Opens*
Dolphin - Pool Deck         11a - 5p   Dolphin - Cabana Beach Hut     11a - 6p   Dolphin - Pool Deck   10:30a - 11:30a     Dolphin - Pool Deck            11a - 5p

Swan Paddleboat Rentals*               TV Tune Trivia                            Hairbraiding Kiosk Opens*                 Here’s The Beach Sand Art Opens*
Dolphin - Cabana Beach Hut 11a - 6p    Dolphin - Grotto Pool 11:30a - 12p        Dolphin - Pool Deck            11a - 5p   Dolphin - Pool Deck            11a - 5p

Movie Trivia                           Aqua Zumba Fitness Class                  Swan Paddleboat Rentals*                  Swan Paddleboat Rentals*
Dolphin - Grotto Pool 11:30a - 12p     Dolphin - Pool Deck             1p - 2p   Dolphin - Cabana Beach Hut     11a - 6p   Dolphin - Cabana Beach Hut     11a - 6p

Deal or No Deal Game Show              Tie-Dye T-Shirts*                         Sports Team Trivia                        80’s Trivia
Dolphin - Grotto Pool   12:30p - 1p    Dolphin - Grotto Pool        1p - 1:30p   Dolphin - Grotto Pool 11:30a - 12p        Dolphin - Grotto Pool 11:30a - 12p

Build-A-Plush*                         Poolside BINGO*                           Not So Newlywed Game Show                 Throwback Thursday Pool Party
Dolphin - Pool Deck       1p - 1:30p   Dolphin - Grotto Pool        2p - 2:30p   Dolphin - Pool Deck       12:30p - 1p     Dolphin - Grotto Pool          12p - 4p

Poolside BINGO*                        Cool Candy Happy Hour*                    Ceramic Bank Creations*                   Kids Pool Games
Dolphin - Grotto Pool    2p - 2:30p    Dolphin - Grotto Pool        3p - 3:30p   Dolphin - Pool Deck          1p - 1:30p   Dolphin - Pool Deck        12:30p - 1p

Cool Candy Happy Hour*                 Family Pool And Beach Games               Poolside BINGO*                           Build-A-Plush*
Dolphin - Grotto Pool    3p - 3:30p    Dolphin - Pool Deck 3:30p - 4:30p         Dolphin - Grotto Pool        2p - 2:30p   Dolphin - Grotto Pool        1p - 1:30p

Family Pool And Beach Games            Camp Dolphin Kids Club*                   Cool Candy Happy Hour*                    Poolside BINGO*
Dolphin - Pool Deck 3:30p - 4:30p      Dolphin - Camp Dolphin 5:30p - 12a        Dolphin - Grotto Pool        3p - 3:30p   Dolphin - Grotto Pool        2p - 2:30p

Camp Dolphin Kids Club*                Campfire with S’mores*                    Family Pool And Beach Games               Cool Candy Happy Hour*
Dolphin - Camp Dolphin 5:30p - 12a     White Sand Beach                7p - 8p   Dolphin - Pool Deck 3:30p - 4:30p         Dolphin - Grotto Pool        3p - 3:30p

Campfire with S’mores*                 Latin Dance Lessons                       Camp Dolphin Kids Club*                   Family Pool And Beach Games
White Sand Beach             7p - 8p   Dolphin - Pool Deck             8p - 9p   Dolphin - Camp Dolphin 5:30p - 12a        Dolphin - Pool Deck    3:30p - 4:30p

Country Line Dancing                   Adult Karaoke                             Sing-a-long Campfire & S’mores*           Camp Dolphin Kids Club*
Dolphin - Pool Deck         8p - 9p    Swan - Kimonos Lounge 9:30p - 11:30p      White Sand Beach                7p - 9p   Dolphin - Camp Dolphin 5:30p - 12a

Adult Karaoke                                                                    Adult Karaoke                             Campfire with S’mores*
Swan - Kimonos Lounge 9:30p - 11:30p                                             Swan - Kimonos Lounge 9:30p - 11:30p      White Sand Beach                7p - 8p

                                                                                                                           Cinema on the Sand
                                                                                                                           White Sand Beach 8:30p - 10:30p

                                                                                                                           Adult Karaoke
                                                                                                                           Swan - Kimonos Lounge 9:30p - 11:30p

QUESTIONS? CONTACT                                                                       Comments? Questions?              *Nominal fee charged for this activity.
US AT EXT 4098 OR VISIT
                                               “Like” us on Facebook                     Request? Tweet us!                Outdoor activities are weather
                                               SwanandDolphin                            @SwanDolphinHelp
                                                                                                                           permitted. Activity schedule subject to
SWANDOLPHIN.COM                                                                                                            change without notice.

CAMP DOLPHIN KIDS CLUB MERMAID & SHARK ACADEMY                                                                             TENNIS, BASKETBALL
Camp Dolphin offers fully              Learn to swim like a mermaid, or a        PADDLE BOATS                              & JOGGING TRAIL
supervised programs, including         shark! Tails, fins and a costume is       Swan Paddle Boats are available           2 Basketball courts, 4 lighted tennis
arts, crafts, movies, games, nightly   provided along with instruction for an    for rent from 11a - 6p. Please visit      courts and our 3 mile jogging/
themed activities with cool prizes     hour long adventure as you transform      the Cabana Beach Hut for rates            walking trail are available for your
and souvenirs, a Disney movie and      and participate in pool games!            and rentals.                              fitness enjoyment. Equipment
even a special dinner program.         Complete costumes are available for                                                 is available at the Health Club.
Reservations required.                 sale at the mermaid desk.                 GOLF                                      Jogging Maps are available at the
                                                                                 Preferred tee times available on          Dolphin Health Club.
COMPLIMENTARY                          SHAKEOUT RUN                              Disney’s 3 championship golf courses,
FITNESS CLASSES                        Join us at the Swan Health Club           or our 9-hole family friendly walking     ADULT KARAOKE
You are invited to join in for some    Wednesday and Friday mornings             course. Please call 407-WDW-GOLF          Here’s some late night fun for the
of the hottest trending fitness        at 6:30 for a guided Shakeout Run.        for times and information.                adults! Join us at Kimonos in the
classes! Classes include Yoga,         Maps are provided. Run at your                                                      Swan and come sing your heart out!
Zumba®, Aqua Zumba®, Aqua              own pace or with the group. Run           CINEMA ON THE SAND
Fitness, Aqua Yoga, Total Body         concludes with complimentary              Join us on the our white sand beach       HAIRBRAIDING
Workout, Rockstar Workout and          bottled water and chilled towels.         for a movie night. Fun for the entire     We are pleased to offer a variety
more! Check the calendar for our       Must be 18 years or older to              family! Arrive early as space is          of hair braiding and hair wrapping
free daily classes.                    participate or have parents consent.      limited. Concessions available.           options, as well as a large
                                       Sign up through guest services.                                                     selection of airbrushed and glitter
                                                                                                                           tattoos. Prices Vary.
WALT DISNEY WORLD SWAN AND DOLPHIN
F R I D AY                                        S AT U R D AY                                           S U N D AY
                                                   C A M P D O L P H I N D A I LY T H E M E S
             Frozen Friday                                 Friends & Family Forever                                 Out of This World!

Plush Pal Playtime Drop Off                            Plush Pal Playtime Drop Off                        Waterslide Opens
Concierge Desk                             7a - 10a    Concierge Desk                         7a - 10a    Dolphin - Grotto Pool                             10a - 7p
Waterslide Opens                                       Waterslide Opens                                   Hairbraiding Kiosk Opens*
Dolphin - Grotto Pool                      10a - 7p    Dolphin - Grotto Pool                  10a - 7p
                                                                                                          Dolphin - Pool Deck                               11a - 5p
Hairbraiding Kiosk Opens*                              Hairbraiding Kiosk Opens*
Dolphin - Pool Deck                         11a - 5p   Dolphin - Pool Deck                     11a - 5p   Here’s The Beach Sand Art Opens*
                                                                                                          Dolphin - Pool Deck                               11a - 5p
Here’s The Beach Sand Art Opens*                       Here’s The Beach Sand Art Opens*
Dolphin - Pool Deck                         11a - 5p   Dolphin - Pool Deck                     11a - 5p   Swan Paddleboat Rentals*
Swan Paddleboat Rentals*                               Swan Paddleboat Rentals*                           Dolphin - Cabana Beach Hut                        11a - 6p
Dolphin - Cabana Beach Hut                  11a - 6p   Dolphin - Cabana Beach Hut              11a - 6p
                                                                                                          Music Trivia
Disney Trivia                                          Pop Culture Trivia                                 Dolphin - Grotto Pool                        11:30a - 12p
Dolphin - Grotto Pool                   11:30a - 12p   Dolphin - Grotto Pool               11:30a - 12p
Weekend Kickoff Pool Party!                            Top 40 Countdown Pool Party                        Sunday Funday Pool Party
Dolphin - Pool Deck                        12p - 4p    Dolphin - Grotto Pool                  12p - 4p    Dolphin - Grotto Pool                            12p - 4p
Kids Pool Games                                        Kids Pool Games                                    Kids Pool Games
Dolphin - Pool Deck                     12:30p - 1p    Dolphin - Pool Deck                 12:30p - 1p    Dolphin - Pool Deck                           12:30p - 1p
Aqua Zumba Fitness Class                               Sand Art Crafts*
Dolphin - Pool Deck                          1p - 2p                                                      Tie-Dye T-Shirts*
                                                       Dolphin - Pool Deck                  1p - 1:30p
                                                                                                          Dolphin - Grotto Pool                          1p - 1:30p
Ceramic Bank Creations*                                Poolside BINGO*
Dolphin - Pool Deck                      1p - 1:30p    Dolphin - Grotto Pool                2p - 2:30p    Poolside BINGO*
Poolside BINGO*                                                                                           Dolphin - Grotto Pool                         2p - 2:30p
                                                       Mermaid And Shark Academy*
Dolphin - Grotto Pool                    2p - 2:30p    Dolphin - Spring Pool                   3p - 5p    Mermaid And Shark Academy*
Cool Candy Happy Hour*                                 Cool Candy Happy Hour*                             Dolphin - Pool Deck                                3p - 5p
Dolphin - Grotto Pool                    3p - 3:30p    Dolphin - Grotto Pool                3p - 3:30p
                                                                                                          Cool Candy Happy Hour*
Family Pool And Beach Games                            Family Pool And Beach Games                        Dolphin - Grotto Pool                         3p - 3:30p
Dolphin - Pool Deck                   3:30p - 4:30p    Dolphin - Pool Deck            3:30p - 4:30p
Camp Dolphin Kids Club*                                BBQ and Blues*                                     Family Pool And Beach Games
Dolphin - Camp Dolphin                  5:30p - 12a    Dolphin - Cabana Bar & Beach Club       5p - 8p    Dolphin - Pool Deck                       3:30p - 4:30p
Plush Pal Playtime Pick Up                             Camp Dolphin Kids Club*                            Camp Dolphin Kids Club*
Concierge Desk                             6p - 10p    Dolphin - Camp Dolphin              5:30p - 12a    Dolphin - Camp Dolphin                       5:30p - 12a
Campfire with S’mores*                                 Plush Pal Playtime Pick Up
White Sand Beach                            7p - 8p    Concierge Desk                         6p - 10p
                                                                                                          Campfire with S’mores*
                                                                                                          White Sand Beach                                   7p - 8p
Cinema on the Sand                                     Campfire with S’mores*
White Sand Beach                  8:30p - 10:30p       White Sand Beach                        7p - 8p    Adult Karaoke
Adult Karaoke                                          Sunset Beach Yoga                                  Swan - Kimonos Lounge                    9:30p - 11:30p
Swan - Kimonos Lounge              9:30p - 11:30p      White Sand Beach                        8p - 9p
                                                       Adult Karaoke                                                            *Nominal fee charged for this activity.
                                                       Swan - Kimonos Lounge          9:30p - 11:30p                         Outdoor activities are weather permitted.
                                                                                                                   Activity schedule subject to change without notice.

                        PLUSH PAL PLAYTIME!                                                                  D A I LY H O U R S
                        While you’re at the parks you can rest assured your favorite pal is having a
                        great time! They’ll spend the day with our team exploring the resort. Pick           Pool Operating Hours                      9a - 11p
                        them up at the end of the day for a complimentary report card and pictures
                        showcasing their fun adventures.                                                     Cabana Beach Hut                         10a - 6p
                                                                                                             (Raft rentals, sunscreen & other pool supplies)

                        PARENT’S NIGHT OUT                                                                   Health Clubs
                        Enjoy two complimentary hours at Camp Dolphin for kids ages
                        4–12 while you dine at one of our Signature Restaurants (excluding
                                                                                                             Swan 6a - 9p | Dolphin 24 hours
                        Kimonos). Space is limited. Open nightly,
                                                                                                             Sports Equipment Rentals
                        5:30p - 12a. For reservations, dial extension 4241.
                                                                                                             (Cabana Beach Hut)   10a - 6p

                        REFILLABLE SOFT DRINK MUG                                                            Tennis Courts                           24 hours
                        Visit Picabu where you can purchase your very own refillable soft drink
                        mug! One low price gets you complimentary refills of soft drinks, iced               Game Rooms                                6a - 11p
                        tea, coffee and lemonade during your stay. Refill as needed and keep as
                        a souvenir!                                                                          Mandara Spa                                8a - 9p
WALT DISNEY WORLD SWAN AND DOLPHIN
WALT DISNEY WORLD THEME PARK TRANSPORTATION

Complimentary Disney Bus Transportation
Buses depart about every 15 minutes for the following
destinations: Magic Kingdom, Animal Kingdom, Typhoon Lagoon,
Blizzard Beach and Downtown Disney. Our Bus Stops are marked
“19” and “O” on the map above.

Complimentary Disney Water Taxi Transportation
Water Taxis depart about every 15 minutes for the following
destinations: Hollywood Studios and Epcot (with stops at
Boardwalk and Yacht and Beach prior to arrival at Epcot). The
Water Taxi stop is marked “WT” on the map above.
WALT DISNEY WORLD SWAN AND DOLPHIN WALT DISNEY WORLD SWAN AND DOLPHIN WALT DISNEY WORLD SWAN AND DOLPHIN WALT DISNEY WORLD SWAN AND DOLPHIN
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