T-Mobile Company Price Plan - Our home for T-Mobile Business Customer Service Plans - EE
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T-Mobile Company Price Plan Our home for T-Mobile Business Customer Service Plans
This Price Plan and the terms in here will apply to you if you have signed up to any of the subscription options, or purchased any of the products set out below either from T-Mobile directly in one of our stores, online, through our telesales team; or through one of our indirect partners. Some subsc ription options and products may not be available through our Indirect Partners. The information in here was correct at the time of publication, unless otherwise stated below. We will keep it up to date and notify you of any changes where the terms of our agreement with you would require us to do so. Don’t forget that if you do have any questions you can call us on 150 from an EE mobile or +44 (0)7953 966 150 from any other phone. T-Mobile is a brand of EE Limited, with registered offices at Trident Place, Mosquito Way, Hatfield, Hertfordshire, AL10 9BW B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
CONTENTS Plan costs (outside contract) 42
Mobile internet abroad 42
Voice & Text Plans 2
Business SIM Only (30 days) 2 Voice, Text and Data Service Plan Boosters 45
Business SIM Only (12 months) 3 Flexible Boosters 45
Business Pay Monthly (6 months) 5 Chargeable Boosters 46
Business Pay Monthly (12 months) 6 Business extras 49
Business Pay Monthly (18 months) 8 Next day phone replacement 49
Business Pay Monthly (24 months) 11
General Terms 50
Business Unlimited 13
Coverage checker 50
Business 3000 Business Plan 16
Roaming – General Terms 50
Business 1-Plan – 12, 24 & 36 month plans 18
iZettle 50
Full Monty for Business – 12 month plan 25
VAT 51
Additional Voice terms and conditions for Blackberry 27
4G 51
Other pay monthly plans 28
iPhone Business Unlimited (24 months) 29 List of Changes 52
Using your phone abroad (Business) 31
Business Travel Boosters (Single user – call and texts) 34
Business Travel Boosters (Shared users – calls only) 37
Business calling abroad from the UK 40
Data Service Plans 40
Mobile Broadband – pay per day 40
Mobile broadband for 90 days 41
Mobile Broadband 18 month plans 41
Mobile broadband – fair use policy 42
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018Roaming: From 15 June 2017, roaming changes mean that some roaming benefits and using data. Details of the out of bundle data add-ons currently available for purchase can be
charges may differ from what was in your original plan. Customers on T-Mobile small found in our EE Price Guide for Small Business at http://ee.co.uk/content/dam/ee-help/Help-
business mobile voice & text and mobile broadband plans will be able to use their minutes, PDFs/b2blegal-ee-price-guide-for-small-business-25052017.pdf
texts and data allowances at no extra cost when roaming in our Europe Zone, which
currently includes: Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Speed: Data speeds outside the UK always depend on the network you connect to and 3G
Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, may or may not be available. We aren’t responsible for the speeds or coverage users get
Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, outside the UK. As in the UK, coverage and speeds will vary depending on the user’s
Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, location, the number of people on the network and other factors such as weather and
Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint geography.
Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and
Stable links: These roaming benefits are available to UK based customers only and our
Vatican City (Italy).
plans are intended for customers and users with a stable link to the UK who travel abroad
Note: Turkey (you may connect to a Turkish network in Northern Cyprus) and Andorra are periodically. . We will consider a user to have a stable link to the UK if they spend a total of
outside the EU/EEA and not included in our European Roaming Zone. 60 days or more during any 120 day period within the UK. If usage of the plan abroad in the
EU/EEA exceeds this, they will be alerted by text, and after a 2-week period we may charge
Calls & texts: When you're roaming in our Europe Zone, you can check your voicemail, use a surcharge for further use of services or block the SIM card and roaming services. We’ll
your minutes & texts allowance to call and text customers of UK mobile networks and UK give notice before we do anything.
landlines starting with 01, 02 & 03; and you can also call and text customers of mobile
The surcharges are as follows:
networks in our Europe Zone. You'll be charged the same rate in our Europe Zone as in the
UK for any calls or texts outside your allowance. Unless you have an international calling Item Price (Ex
calls - outbound VAT)
2.7p/minute
allowance or add-on, you still cannot use inclusive minutes to call and text customers of EU
mobile networks and EU landlines when in the UK. Calls to premium rate numbers in the EU calls - inbound 0.9p/minute
will be charged at your normal plan rate. SMS 0.8p/SMS
data 0.65p/MB
Data: If your plan’s domestic data allowance is greater than 15GB, a fair usage policy of
15GB whilst roaming in our Europe Zone will apply (i.e. you can use up to 15GB from your
allowance while roaming). This fair usage policy does not apply to all plans, except the T- In limited circumstances, customers may be required to pay a deposit to activate roaming on
Mobile Business One plan. Once you’ve used your fair use policy amount when roaming, their account – this includes EU and non EU countries. To check you are set up you’ll need
we will notify you and you’ll have to buy an additional add-on to continue using data when to call customer services on 07953966150 before you travel.
roaming.
See www.ee.co.uk/euroam-sb-tmuk for more details.
Whether you are subject to a fair use policy or not, if you use up all your domestic allowance
when outside the UK, you will need to buy an out of bundle UK/EU data add-on to continue
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018Voice & Text Plans by EE. If you don’t have an internet booster, then using the internet on your phone
costs up to £1 a day. We’ll automatically charge 50p for each MB you use, until
You will no longer be charged for calls to numbers beginning 0800, 0808 or 116. you hit £1 a day (midnight to midnight) and then we won’t charge you anymore.
For calls to numbers beginning 084, 087, 09 and 118, please see our current You’ll need a compatible phone and internet coverage, check it at
pricing information available here, which, due to Ofcom’s reforms, may differ from www.ee.co.uk/coverage. Remember that you can only use internet on your phone
that in your original price plan. For calls to these numbers you will be charged EE’s in the UK and you can’t use your phone as a modem (tethering) or use internet on
access charge of 37 pence per minute excluding VAT and the applicable service your phone for peer to peer file sharing, instant messaging or making internet
charge, click here. phone calls. *This plan comes with a fair use policy of 1GB per calendar month.
We’ll monitor how much you send and receive each calendar month so that we
Charges are per Connection per month. See the Terms and Conditions section for
can protect our network for all our customers. If you use more than your fair use
more information. Plans with Unlimited UK minutes and UK Texts included within
policy amount, we won’t charge you anymore, but we may restrict how you can
them can be used as Shared Plans unless otherwise specified.
use internet on your phone, depending on how often you go over your amount and
by how much.
Business SIM Only (30 days)
2. You will be charged for messages sent to non GSM networks.
1. All prices exclude VAT. You’ll have to pass our standard credit check and
register as a business customer and you may have to pay a deposit. Your monthly 3. For details of charges for specific numbers starting with 070, 08 (including
payment is for your inclusive minutes and texts from the UK to the customers of 0870), 05 and 09 please see section 1.25 of this Price Plan and the section of your
UK mobile networks and numbers starting with 01, 02 & 03 at any time. This price plan which starts, "All numbers prefixed by (exc VAT)" or call customer
doesn’t cover Jersey, Guernsey and the Isle of Man. You can have up to 50 plans services on 150. All calls to these numbers are subject to a 1 minute call charge
in total on your account. Each SIM only plan user will need a compatible mobile unless otherwise stated on our website. Calls to these numbers are not included in
which may mean that their existing phone needs unlocking, which the previous your monthly allowance.
network provider may charge for. If you decide to upgrade or cancel your plan,
you’ll need to give 30 days’ notice to us by phone. We’ll issue you a final bill at the
end of the 30 days to cover the notice period, any services used and any charge
that will apply if you leave before the end of any minimum term. You can get a
flexible booster included as part of your plan. You can choose one flexible booster
at a time from our current range and it applies from when you make your choice.
You can change it once every 30 days, counting from the last time that you
changed it. To change your choice of booster, just send us a text with the code of
your new choice. We’ll send you a text when your new booster is ready to use. A
fair use policy applies to internet on your phone and other legal stuff applies to
each booster as set out in your agreement with EE or as otherwise notified to you
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
2What it costs - Business SIM Only (30 day term) Business SIM Only (12 months)
Monthly line rental for contract length1 The legal stuff you need to know:
Price from 28/05/2015 to 31/05/2016 £15.69 £20.90 £26.15 £31.38
Price from 01/06/2016 to 29/03/2017 £15.93 £21.24 £26.55 £31.86 1. All prices exclude VAT. You’ll have to pass our standard credit check and
Price from 30/03/2017 to 29/03/2018 £16.32 £21.77 £27.21 £32.65 register as a business customer and you may have to pay a deposit. You’ll
Price from 30/03/2018 £16.98 £22.66 £28.32 £33.98
have to promise to stay with us for a minimum term of 12 months. Your
Inclusive Allowance
monthly payment is for your inclusive minutes and texts from the UK to the
Inclusive minutes to call customers of UK mobile
networks and numbers starting with 01, 02 and customers of UK mobile networks and numbers starting with 01, 02 & 03
500 750 1000 2000
03 (not including Jersey, Guernsey and the Isle of at any time. This doesn’t cover Jersey, Guernsey and the Isle of Man. You
Man) from the UK
Maximum number of users 50
can have up to 50 plans in total on your account. Each SIM only plan user
Inclusive texts to texts customers of UK mobile will need a compatible mobile which may mean that their existing phone
250 250 250 500
networks at any time needs unlocking, which the previous network provider may charge for. You
Rollover No can get a flexible booster included as part of your plan. You can choose
Call charges (per minute)
one flexible booster at a time from our current range and it applies from
Calls to other T-Mobile UK customers, other
operators and numbers starting with 01, 02 or 03 when you make your choice. You can change it once every 30 days,
35p
(not including Jersey, Guernsey & the Isle of counting from the last time that you changed it. To change your choice of
Man) from the UK
booster, just send us a text with the code of your new choice. We’ll send
Text message charges (per message)
To other T-Mobile UK customers2 10p you a text when your new booster is ready to use. A fair use policy applies
To other UK mobile operators’ customers2 10p to internet on your phone and other legal stuff applies to each booster, as
To non-UK mobile operators’ customers2 20p set out in your agreement with EE or as otherwise notified to you by EE. If
All numbers prefixed by (exc VAT)3 you don’t have an internet booster, then using the internet on your phone
EE’s Access Charge of 37p/minute plus the costs up to £1 a day. We’ll automatically charge 50p for each MB you use,
0845, 0870 applicable Service Charge of the provider they are
calling (see www.ee.co.uk/ukcalling) until you hit £1 a day (midnight to midnight) and then we won’t charge you
0808, 0800, 0500 Free of Charge anymore. You’ll need a compatible phone and internet coverage, check it
EE’s Access Charge of 37p/minute plus the at www.ee.co.uk/coverage. Remember that you can only use internet on
All other 08 applicable Service Charge of the provider they are
calling (see www.ee.co.uk/ukcalling) your phone in the UK and you can’t use your phone as a modem
070 From 25p/minute to 75p/minute (tethering) or use internet on your phone for peer to peer file sharing,
instant messaging or making internet phone calls. *This plan comes with a
fair use policy of 1GB per calendar month. We’ll monitor how much you
send and receive each calendar month so that we can protect our network
for all our customers. If you use more than your fair use policy amount, we
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
3won’t charge you anymore, but we may restrict how you can use internet the nearest penny on the bill, then added together before VAT is added to
on your phone, depending on how often you go over your amount and by this final figure. All chargeable calls will be subject to a 1 minute minimum
how much. charge unless otherwise stated.
2. You will be charged for messages sent to non GSM networks. 7. A call ends when:
3. For details of charges for specific numbers starting with 070, 08 (including a) you end the call on your device;
0870), 05 and 09 go to our website www.ee.co.uk/businessterms. All calls b) 16 seconds after your calling device loses signal for any reason
to these numbers are subject to a 1 minute call charge unless otherwise (note: we continue to maintain the call in case your device re-
stated on our website. Calls to these numbers are not included in your establishes a signal with our network within this period); or
monthly allowance. c) you do not end the call on your device, up to 30 seconds after the
last third party you were connected to has ended their call.
What it costs - Business SIM Only (12 month term) 8. When you join a T-Mobile business pay monthly plan, you should be sent
your first bill within two weeks of becoming a customer. Your first months
1. If your inclusive allowance runs out during a call, we will charge you for the
charge and inclusive minutes will be proportionate to the number of days
remainder of that call.
from your date of joining to the end date of your bill. All monthly charges
2. A text message consists of up to 160 characters. If you send a longer
and inclusive minutes and texts allowances will be proportionate to part
message, you will be charged for two or more text messages as
months used, except where this would cause conflict with any other part of
appropriate.
the agreement.
3. The allowance you have used is worked out when we print your bill. You
can get an estimate of the amount used by calling T-Mobile account Monthly line rental for contract length1
enquiry service (dial 150). The estimate includes the inclusive allowance Price from 28/05/2015 to 31/05/2016 £11.09 £16.63 £22.17 £27.71
you have used up to the time of the enquiry, in the current billing period. If Price from 01/06/2016 to 29/03/2017 £11.26 £16.89 £22.51 £28.14
there is a difference between the account services estimates and the Price from 30/03/2017 to 29/03/2018 £11.54 £17.31 £23.07 £28.84
Price from 30/03/2018 £12.01 £18.01 £24.01 £30.02
amount shown on the bill, the latter takes precedence.
Inclusive Allowance
4. Diverted calls are charged at the local or national rate, or if appropriate,
Inclusive minutes to call customers of UK mobile
the relevant mobile or special number rate. Diverted calls are not included networks and numbers starting with 01, 02 and
500 750 1000 2000
in your inclusive allowance. 03 (not including Jersey, Guernsey and the Isle
of Man) from the UK
5. Per second charging applies to all types of chargeable calls (unless
Maximum number of users 50
otherwise stated). Charging starts when a call is answered by a person or Inclusive texts to texts customers of UK mobile
250 250 250 500
an answering device. networks at any time
6. On the bill, for business pay monthly customers the charge for each call is Rollover No
Call charges (per minute)
rounded to the nearest tenth of a penny. The total of each of the sub-
Calls to other T-Mobile UK customers, other
categories of ‘call charges’ and ‘other usage charges’ will be rounded to operators and numbers starting with 01, 02 or 03
35p
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
4(not including Jersey, Guernsey & the Isle of understand and agree that you’ll be charged our usual roaming charges,
Man) from the UK
see http://business1.ee.co.uk/roaming. You don’t get a flexible booster
Text message charges (per message)
To other T-Mobile UK customers2 10p
included as part of this plan and you can’t get next day phone replacement
To other UK mobile operators’ customers2 10p as part of business extras.
To non-UK mobile operators’ customers2 20p 2. You will be charged for messages sent to non GSM networks.
All numbers prefixed by (exc VAT)3 3. For details of charges for specific numbers starting with 070, 08 (including
EE’s Access Charge of 37p/minute plus the 0870), 05 and 09 go to our website www.ee.co.uk/businessterms. All calls
0845, 0870 applicable Service Charge of the provider they are
calling (see www.ee.co.uk/ukcalling) to these numbers are subject to a 1 minute call charge unless otherwise
0808, 0800, 0500 Free of Charge stated on our website. Calls to these numbers are not included in your
EE’s Access Charge of 37p/minute plus the monthly allowance.
All other 08 applicable Service Charge of the provider they are
calling (see www.ee.co.uk/ukcalling)
What it costs – Business Pay Monthly (6 month term)
070 From 25p/minute to 75p/minute
1. If your inclusive allowance runs out during a call, we will charge you for the
Business Pay Monthly (6 months) remainder of that call.
The legal stuff you need to know: 2. A text message consists of up to 160 characters. If you send a longer
message, you will be charged for two or more text messages as
1. All prices exclude VAT. You’ll have to pass our standard credit check and appropriate.
register as a business customer and you may have to pay a deposit. You’ll 3. The allowance you have used is worked out when we print your bill. You
have to promise to stay with us for a minimum term of 6 months. Your can get an estimate of the amount used by calling T-Mobile account
monthly payment is for your inclusive minutes and texts from the UK to the enquiry service (dial 150). The estimate includes the inclusive allowance
customers of UK mobile networks and numbers starting with 01, 02 & 03 you have used up to the time of the enquiry, in the current billing period. If
at any time. This doesn’t cover Jersey, Guernsey and the Isle of Man. You there is a difference between the account services estimates and the
can have up to 50 plans in total on your account. If you choose a amount shown on the bill, the latter takes precedence.
Blackberry phone and want to use it for emails then you’ll need to buy an 4. Diverted calls are charged at the local or national rate, or if appropriate,
Unlimited BIS booster which costs £5 per month per user. If you buy an the relevant mobile or special number rate. Diverted calls are not included
always on phone, that means that you understand and agree that your in your inclusive allowance.
phone is "always on" for using the internet in the UK. You can switch this 5. Per second charging applies to all types of chargeable calls (unless
off by going to settings –> general settings –> Network and then making otherwise stated). Charging starts when a call is answered by a person or
sure data is switched off. However, we’ve set up your phone so that it is an answering device.
not always connected to the internet if you travel outside the UK. If you 6. On the bill, for business pay monthly customers the charge for each call is
change this set up and then use your phone outside the UK, you also rounded to the nearest tenth of a penny. The total of each of the sub-
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
5categories of ‘call charges’ and ‘other usage charges’ will be rounded to Calls to other T-Mobile UK customers, other
operators and numbers starting with 01, 02 or 03
the nearest penny on the bill, then added together before VAT is added to 35p
(not including Jersey, Guernsey & the Isle of
this final figure. All chargeable calls will be subject to a 1 minute minimum Man) from the UK
charge unless otherwise stated. Text message charges (per message)
To other T-Mobile UK customers2 10p
7. A call ends when:
To other UK mobile operators’ customers2 10p
a) you end the call on your device;
To non-UK mobile operators’ customers2 20p
b) 16 seconds after your calling device loses signal for any reason All numbers prefixed by (exc VAT)3
(note: we continue to maintain the call in case your device re- EE’s Access Charge of 37p/minute plus the
establishes a signal with our network within this period); or 0845, 0870 applicable Service Charge of the provider they are
calling (see www.ee.co.uk/ukcalling)
c) you do not end the call on your device, up to 30 seconds after the
0808, 0800, 0500 Free of Charge
last third party you were connected to has ended their call. EE’s Access Charge of 37p/minute plus the
8. When you join a T-Mobile business pay monthly plan, you should be sent All other 08 applicable Service Charge of the provider they are
calling (see www.ee.co.uk/ukcalling)
your first bill within two weeks of becoming a customer. Your first months
070 From 25p/minute to 75p/minute
charge and inclusive minutes will be proportionate to the number of days
from your date of joining to the end date of your bill. All monthly charges
and inclusive minutes and texts allowances will be proportionate to part
months used, except where this would cause conflict with any other part of
Business Pay Monthly (12 months)
the agreement. The legal stuff you need to know:
Monthly line rental for contract length1 1. All prices exclude VAT. You’ll have to pass our standard credit check and
Price from 28/05/2015 to 31/05/2016 £27.71 £33.26
register as a business customer and you may have to pay a deposit. You’ll
Price from 01/06/2016 to 29/03/2017 £28.14 £33.77
have to promise to stay with us for a minimum term of 12 months. Your
Price from 30/03/2017 to 29/03/2018 £28.84 £34.61
monthly payment is for your inclusive minutes and texts from the UK to the
Price from 30/03/2018 £30.02 £36.02
Inclusive Allowance customers of UK mobile networks and numbers starting with 01, 02 & 03
Inclusive minutes to call customers of UK mobile at any time. This doesn’t cover Jersey, Guernsey and the Isle of Man. You
networks and numbers starting with 01, 02 and can have up to 50 plans in total on your account. If you choose a
750 1000
03 (not including Jersey, Guernsey and the Isle
of Man) from the UK Blackberry phone and want to use it for emails then you’ll need to buy an
Maximum number of users 50 Unlimited BIS and internet booster which costs £5 per month per user.
Inclusive texts to texts customers of UK mobile
250 You’ll also get internet on your phone. You’ll get 100MB of internet a
networks at any time
month if you choose a plan costing £25 or £30 a month. You’ll get 250MB
Rollover No
Call charges (per minute)
a month if you choose the £35 a month plan. If you use more than the MB
included in those plans and don’t have an internet booster, we’ll
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
6automatically charge you 50p for each MB you use, up to a total of £1 3. For details of charges for specific numbers starting with 070, 08 (including
each day (midnight to midnight) and then we won’t charge you anymore. 0870), 05 and 09 go to our website at www.ee.co.uk/businessterms. All
*This plan comes with a fair use policy of 1GB per calendar month. We’ll calls to these numbers are subject to a 1 minute call charge unless
monitor how much you send and receive each calendar month so that we otherwise stated on our website. Calls to these numbers are not included
can protect our network for all our customers. If you use more than your in your monthly allowance.
fair use policy amount, we won’t charge you anymore, but we may restrict
how you can use internet on your phone, depending on how often you go What it costs - Business Pay Monthly (12 month term)
over your amount and by how much. You’ll get 500MB a month if you
1. If your inclusive allowance runs out during a call, we will charge you for the
choose the £40 a month plan. You’ll get 1GB a month if you choose the
remainder of that call.
£45 a month plan. *The £40 a month plan comes with a fair use policy of
2. A text message consists of up to 160 characters. If you send a longer
500MB per calendar month. The £45 a month plan comes with a fair use
message, you will be charged for two or more text messages as
policy of 1GB per calendar month. We’ll monitor how much you send and
appropriate.
receive each calendar month so that we can protect our network for all our
3. The allowance you have used is worked out when we print your bill. You
customers. If you use more than your fair use policy amount, we won’t
can get an estimate of the amount used by calling T-Mobile account
charge you anymore, but we may restrict how you can use your data,
enquiry service (dial 150). The estimate includes the inclusive allowance
depending on how often you go over your amount and by how much.
you have used up to the time of the enquiry, in the current billing period. If
You’ll need a compatible phone and internet coverage, check it at
there is a difference between the account services estimates and the
www.ee.co.uk/coverage. Remember that you can only use internet on your
amount shown on the bill, the latter takes precedence.
phone in the UK and you can’t use your phone as a modem (tethering) or
4. Diverted calls are charged at the local or national rate, or if appropriate,
use internet on your phone for peer to peer file sharing, or making internet
the relevant mobile or special number rate. Diverted calls are not included
phone calls. If you buy an always on phone that means that you
in your inclusive allowance
understand and agree that your phone is "always on" for using the internet
5. Per second charging applies to all types of chargeable calls (unless
in the UK. You can switch this off by going to settings –> general settings –
otherwise stated). Charging starts when a call is answered by a person or
> Network and then making sure data is switched off. However, we’ve set
an answering device.
up your phone so that it is not always connected to the internet if you
6. On the bill, for business pay monthly customers the charge for each call is
travel outside the UK. If you change this set up and then use your phone
rounded to the nearest tenth of a penny. The total of each of the sub-
outside the UK, you also understand and agree that you’ll be charged our
categories of ‘call charges’ and ‘other usage charges’ will be rounded to
usual roaming charges, see http://business1.ee.co.uk/small-
the nearest penny on the bill, then added together before VAT is added to
business/roaming You don’t get a flexible booster included as part of this
this final figure. All chargeable calls will be subject to a 1 minute minimum
plan, but you can add a chargeable booster to your account for £5 a month
charge unless otherwise stated.
per user.
7. A call ends when:
2. You will be charged for messages sent to non GSM networks.
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
7a) you end the call on your device; To other UK mobile operators’ customers2 10p
b) 16 seconds after your calling device loses signal for any reason To non-UK mobile operators’ customers2 20p
3
All numbers prefixed by (exc VAT)
(note: we continue to maintain the call in case your device re-
EE’s Access Charge of 37p/minute plus the
establishes a signal with our network within this period); or 0845, 0870 applicable Service Charge of the provider they are
c) you do not end the call on your device, up to 30 seconds after the calling (see www.ee.co.uk/ukcalling)
last third party you were connected to has ended their call. 0808, 0800, 0500 Free of Charge
EE’s Access Charge of 37p/minute plus the
8. When you join a T-Mobile business pay monthly plan, you should be sent All other 08 applicable Service Charge of the provider they are
your first bill within two weeks of becoming a customer. Your first months calling (see www.ee.co.uk/ukcalling)
charge and inclusive minutes will be proportionate to the number of days 070 From 25p/minute to 75p/minute
from your date of joining to the end date of your bill. All monthly charges
and inclusive minutes and texts allowances will be proportionate to part
months used, except where this would cause conflict with any other part of Business Pay Monthly (18 months)
the agreement.
The legal stuff you need to know:
Monthly line rental for contract length1
Price from 28/05/2015 to 31/05/2016 £27.71 £33.26 £38.79 £44.35 £49.98
1. All prices exclude VAT. You’ll have to pass our standard credit check and
Price from 01/06/2016 to 29/03/2017 £28.14 £33.77 £39.39 £45.03 £50.66 register as a business customer and you may have to pay a deposit. You’ll
Price from 30/03/2017 to 29/03/2018 £28.84 £34.61 £40.37 £46.15 £51.25 have to promise to stay with us for a minimum term of 18 months. Your
Price from 30/03/2018 £30.02 £36.02 £42.02 £48.04 - monthly payment is for your inclusive minutes and texts from the UK to the
Inclusive Allowance customers of UK mobile networks and numbers starting with 01, 02 & 03
Inclusive minutes to call customers of UK mobile at any time. This doesn’t cover Jersey, Guernsey and the Isle of Man. You
networks and numbers starting with 01, 02 and
750 1000 2000 2000 2000 can have up to 50 plans in total on your account. If you choose a
03 (not including Jersey, Guernsey and the Isle of
Man) from the UK Blackberry phone and want to use it for emails then you’ll need to buy an
Maximum number of users 50
Unlimited BIS and internet booster which costs £5 per month per user.
Inclusive texts to texts customers of UK mobile
networks at any time
250 250 250 500 500 You’ll also get internet on your phone. You’ll get 100MB of internet a
Inclusive internet on your phone 100MB 100MB 250MB 500MB 1GB month if you choose a plan costing £25 or £30 a month. You’ll get 250MB
Rollover No a month if you choose the £35 a month plan. If you use more than the MB
Call charges (per minute) included in those plans and don’t have an internet booster, we’ll
Calls to other T-Mobile UK customers, other automatically charge you 50p for each MB you use, up to a total of £1
operators and numbers starting with 01, 02 or 03
35p each day (midnight to midnight) and then we won’t charge you anymore.
(not including Jersey, Guernsey & the Isle of
Man) from the UK *This plan comes with a fair use policy of 1GB per calendar month. We’ll
Text message charges (per message)
monitor how much you send and receive each calendar month so that we
To other T-Mobile UK customers2 10p
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
8can protect our network for all our customers. If you use more than your stuff applies to each booster, check it all out in sections 2, 3 and 4 of this
fair use policy amount, we won’t charge you anymore, but we may restrict Price Plan. If you buy an always on phone that means that you understand
how you can use internet on your phone, depending on how often you go and agree that your phone is "always on" for using the internet in the UK.
over your amount and by how much. You’ll get 500MB a month if you You can switch this off by going to settings –> general settings –> Network
choose the £40 a month plan. You’ll get 1GB a month if you choose the and then making sure data is switched off. However, we’ve set up your
£45 a month plan. *The £40 a month plan comes with a fair use policy of phone so that it is not always connected to the internet if you travel outside
500MB per calendar month. The £45 a month plan comes with a fair use the UK. If you change this set up and then use your phone outside the UK,
policy of 1GB per calendar month. The £50 a month plan comes with a fair you also understand and agree that you’ll be charged our usual roaming
use policy of 3GB per calendar month. We’ll monitor how much you send charges, see http://business1.ee.co.uk/small-business/roaming
and receive each calendar month so that we can protect our network for all 2. You will be charged for messages sent to non GSM networks.
our customers. If you use more than your fair use policy amount, we won’t 3. For details of charges for specific numbers starting with 070, 08 (including
charge you anymore, but we may restrict how you can use your data, 0870), 05 and 09 go to our website at www.ee.co.uk/businessterms. All
depending on how often you go over your amount and by how much. calls to these numbers are subject to a 1 minute call charge unless
You’ll need a compatible phone and internet coverage, check it at otherwise stated on our website. Calls to these numbers are not included
www.ee.co.uk/coverage. Remember that you can only use internet on your in your monthly allowance.
phone in the UK and you can’t use your phone as a modem (tethering) or
use internet on your phone for peer to peer file sharing, or making internet What it costs - Business Pay Monthly (18 month term)
phone calls. You can get a flexible booster included as part of your plan.
1. If your inclusive allowance runs out during a call, we will charge you for the
You can get the internet booster if you have the £25, £30 or £40 a month
remainder of that call.
plan, but the internet booster’s fair use amount of 500MB a month
2. A text message consists of up to 160 characters. If you send a longer
replaces your existing monthly data allowance, it does not get added on
message, you will be charged for two or more text messages as
top. As you already have lots of data with the £40, £45 and £50 a month
appropriate.
plan you can’t get the internet booster with those plans. You can choose
3. The allowance you have used is worked out when we print your bill. You
one flexible booster at a time from our current range and it applies from
can get an estimate of the amount used by calling T-Mobile account
when you make your choice
enquiry service (dial 150). The estimate includes the inclusive allowance
you have used up to the time of the enquiry, in the current billing period. If
If you choose a Blackberry phone and want to use it for emails then you’ll
there is a difference between the account services estimates and the
need an Unlimited BIS and internet booster. You can change your flexible
amount shown on the bill, the latter takes precedence.
booster once every 30 days, counting from the last time that you changed
4. Diverted calls are charged at the local or national rate, or if appropriate,
it. To change your choice of booster, just send us a text with the code of
the relevant mobile or special number rate. Diverted calls are not included
your new choice. We’ll send you a text when your new booster is ready to
in your inclusive allowance
use. A fair use policy applies to internet on your phone and other legal
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
95. Per second charging applies to all types of chargeable calls (unless Inclusive minutes to call
customers of UK mobile
otherwise stated). Charging starts when a call is answered by a person or networks and numbers starting
500 750 1000 2000 2000 2000 2000
an answering device. with 01, 02 and 03 (not
including Jersey, Guernsey and
6. On the bill, for business pay monthly customers the charge for each call is the Isle of Man) from the UK
rounded to the nearest tenth of a penny. The total of each of the sub- Maximum number of users 50
categories of ‘call charges’ and ‘other usage charges’ will be rounded to Inclusive texts to texts
the nearest penny on the bill, then added together before VAT is added to customers of UK mobile 250 250 250 500 500 500 500
networks at any time
this final figure. All chargeable calls will be subject to a 1 minute minimum
Inclusive internet on your
charge unless otherwise stated. - 100MB 100MB 250MB 500MB 1GB 3GB
phone
7. A call ends when: Rollover No
a) you end the call on your device;
Call charges (per minute)
b) 16 seconds after your calling device loses signal for any reason
Calls to other T-Mobile UK
(note: we continue to maintain the call in case your device re- customers, other operators and
establishes a signal with our network within this period); or numbers starting with 01, 02 or
35p
03 (not including Jersey,
c) you do not end the call on your device, up to 30 seconds after the Guernsey & the Isle of Man)
last third party you were connected to has ended their call. from the UK
8. When you join a T-Mobile business pay monthly plan, you should be sent Text message charges (per message)
your first bill within two weeks of becoming a customer. Your first months To other T-Mobile UK
10p
customers2
charge and inclusive minutes will be proportionate to the number of days
To other UK mobile operators’
10p
from your date of joining to the end date of your bill. All monthly charges customers2
and inclusive minutes and texts allowances will be proportionate to part To non-UK mobile operators’
20p
customers2
months used, except where this would cause conflict with any other part of
All numbers prefixed by (exc VAT)3
the agreement.
EE’s Access Charge of 37p/minute plus the applicable Service Charge
0845, 0870
1 of the provider they are calling (see www.ee.co.uk/ukcalling)
Monthly line rental for contract length
0808, 0800, 0500 Free of Charge
Price from 28/05/2015 to
£22.17 £27.71 £33.26 £38.79 £44.35 £49.89 £53.46
31/05/2016 EE’s Access Charge of 37p/minute plus the applicable Service Charge
All other 08
Price from 01/06/2016 to of the provider they are calling (see www.ee.co.uk/ukcalling)
£22.51 £28.14 £33.77 £39.39 £45.03 £50.66 £54.28
29/03/2017 070 From 25p/minute to 75p/minute
Price from 30/03/2017 to
£23.07 £28.84 £34.61 £40.37 £46.15 £51.25 £55.63
29/03/2018
Price from 30/03/2018 £24.01 £30.02 £36.02 £42.02 £48.04 - -
Inclusive Allowance
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
10Business Pay Monthly (24 months) depending on how often you go over your amount and by how much.
You’ll need a compatible phone and internet coverage, check it at
The legal stuff you need to know: www.ee.co.uk/coverage. Remember that you can only use internet on your
phone in the UK and you can’t use your phone as a modem (tethering) or
1. All prices exclude VAT. You’ll have to pass our standard credit check and
use internet on your phone for peer to peer file sharing, or making internet
register as a business customer and you may have to pay a deposit. You’ll
phone calls. You can get a flexible booster included as part of your plan.
have to promise to stay with us for a minimum term of 24 months. Your
You can get the internet booster if you have the £20, £25, £30 or £30 a
monthly payment is for your inclusive minutes and texts from the UK to the
month plan, but the internet booster’s fair use amount of 500MB a month
customers of UK mobile networks and numbers starting with 01, 02 & 03
replaces your existing monthly data allowance, it does not get added on
at any time. This doesn’t cover Jersey, Guernsey and the Isle of Man. You
top. As you already have lots of data with the £35, £40 and £45 a month
can have up to 50 plans in total on your account. If you choose a
plan you can’t get the internet booster with those plans. You can choose
Blackberry phone and want to use it for emails then you’ll need to buy an
one flexible booster at a time from our current range and it applies from
Unlimited BIS and internet booster which costs £5 per month per user.
when you make your choice.
You’ll also get internet on your phone. You’ll get 100MB of internet a
month if you choose a plan costing £20 or £25 a month. You’ll get 250MB
If you choose a Blackberry phone and want to use it for emails then you’ll
a month if you choose the £30 a month plan. If you use more than the MB
need an Unlimited BIS and internet booster. You can change your flexible
included in those plans and don’t have an internet booster, we’ll
booster once every 30 days, counting from the last time that you changed
automatically charge you 50p for each MB you use, up to a total of £1
it. To change your choice of booster, just send us a text with the code of
each day (midnight to midnight) and then we won’t charge you anymore.
your new choice. We’ll send you a text when your new booster is ready to
*This plan comes with a fair use policy of 1GB per calendar month. We’ll
use. A fair use policy applies to internet on your phone and other legal
monitor how much you send and receive each calendar month so that we
stuff applies to each booster, check it all out in sections 2, 3 and 4 of this
can protect our network for all our customers. If you use more than your
Price Plan. If you buy an always on phone that means that you understand
fair use policy amount, we won’t charge you anymore, but we may restrict
and agree that your phone is "always on" for using the internet in the UK.
how you can use internet on your phone, depending on how often you go
You can switch this off by going to settings –> general settings –> Network
over your amount and by how much. You’ll get 500MB a month if you
and then making sure data is switched off. However, we’ve set up your
choose the £35 a month plan. You’ll get 1GB a month if you choose the
phone so that it is not always connected to the internet if you travel outside
£40 a month plan. *The £40 a month plan comes with a fair use policy of
the UK. If you change this set up and then use your phone outside the UK,
500MB per calendar month. The £45 a month plan comes with a fair use
you also understand and agree that you’ll be charged our usual roaming
policy of 3GB per calendar month. We’ll monitor how much you send and
charges, see http://business1.ee.co.uk/small-business/roaming
receive each calendar month so that we can protect our network for all our
2. You will be charged for messages sent to non GSM networks.
customers. If you use more than your fair use policy amount, we won’t
3. For details of charges for specific numbers starting with 070, 08 (including
charge you anymore, but we may restrict how you can use your data,
0870), 05 and 09 go to our website at www.ee.co.uk/businessterms. All
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
11calls to these numbers are subject to a 1 minute call charge unless b) 16 seconds after your calling device loses signal for any reason
otherwise stated on our website. Calls to these numbers are not included (note: we continue to maintain the call in case your device re-
in your monthly allowance. establishes a signal with our network within this period); or
c) you do not end the call on your device, up to 30 seconds after the
What it costs - Business Pay Monthly (24 month term) last third party you were connected to has ended their call.
8. When you join a T-Mobile business pay monthly plan, you should be sent
1. If your inclusive allowance runs out during a call, we will charge you for the
your first bill within two weeks of becoming a customer. Your first months
remainder of that call.
charge and inclusive minutes will be proportionate to the number of days
2. A text message consists of up to 160 characters. If you send a longer
from your date of joining to the end date of your bill. All monthly charges
message, you will be charged for two or more text messages as
and inclusive minutes and texts allowances will be proportionate to part
appropriate.
months used, except where this would cause conflict with any other part of
3. The allowance you have used is worked out when we print your bill. You
the agreement.
can get an estimate of the amount used by calling T-Mobile account
enquiry service (dial 150). The estimate includes the inclusive allowance
you have used up to the time of the enquiry, in the current billing period. If
there is a difference between the account services estimates and the Monthly line rental for contract length1
amount shown on the bill, the latter takes precedence. Price from 28/05/2015 to
£16.63 £22.17 £27.71 £33.26 £38.79 £44.35 £48.10
31/05/2016
4. Diverted calls are charged at the local or national rate, or if appropriate,
Price from 01/06/2016 to
£16.89 £22.51 £28.14 £33.77 £39.39 £45.03 £48.84
the relevant mobile or special number rate. Diverted calls are not included 29/03/2017
in your inclusive allowance Price from 30/03/2017 to
£17.31 £23.07 £28.84 £34.61 £40.37 £46.15 £50.06
29/03/2018
5. Per second charging applies to all types of chargeable calls (unless
Price from 30/03/2018 £18.01 £24.01 £30.02 £36.02 £42.02 £48.04 £52.11
otherwise stated). Charging starts when a call is answered by a person or
Inclusive Allowance
an answering device.
Inclusive minutes to call
6. On the bill, for business pay monthly customers the charge for each call is customers of UK mobile
rounded to the nearest tenth of a penny. The total of each of the sub- networks and numbers starting
500 750 1000 2000 2000 2000 2000
with 01, 02 and 03 (not
categories of ‘call charges’ and ‘other usage charges’ will be rounded to including Jersey, Guernsey and
the Isle of Man) from the UK
the nearest penny on the bill, then added together before VAT is added to
Maximum number of users 50
this final figure. All chargeable calls will be subject to a 1 minute minimum
Inclusive texts to texts
charge unless otherwise stated. customers of UK mobile 250 250 250 500 500 500 500
7. A call ends when: networks at any time
a) you end the call on your device; Inclusive internet on your
- 100MB 100MB 250MB 500MB 1GB 3GB
phone
Rollover No
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
12Call charges (per minute) the usage on your account so that we can protect our network for all our
Calls to other T-Mobile UK customers. If you fail to reduce your usage, we reserve the right to ask you
customers, other operators and
numbers starting with 01, 02 or to move your account to another, more appropriate, price plan. Any SIM
35p
03 (not including Jersey, only plan user will need a compatible mobile which may mean that their
Guernsey & the Isle of Man)
from the UK existing phone needs unlocking, which the previous network provider may
Text message charges (per message) charge for. If you choose a 30 day SIM only plan and decide to upgrade or
To other T-Mobile UK
10p
cancel your plan, you’ll need to give 30 days’ notice to us by phone. We’ll
customers2
issue you a final bill at the end of the 30 days to cover the notice period,
To other UK mobile operators’
10p any services used and any charge that will apply if you leave before the
customers2
To non-UK mobile operators’ end of any minimum term.
20p
customers2 2. You’ll get BlackBerry® Instant email included in your plan. A fair use policy
3
All numbers prefixed by (exc VAT)
of 1GB a month also applies. We’ll monitor how much you send and
EE’s Access Charge of 37p/minute plus the applicable Service Charge
0845, 0870
of the provider they are calling (see www.ee.co.uk/ukcalling) receive each calendar month so that we can protect our network for all our
0808, 0800, 0500 Free of Charge customers. If you use more than your fair use policy amount, we won’t
EE’s Access Charge of 37p/minute plus the applicable Service Charge charge you anymore, but we may restrict how you can use your plan,
All other 08
of the provider they are calling (see www.ee.co.uk/ukcalling) depending on how often you go over your amount and by how much. For
070 From 25p/minute to 75p/minute
mobile internet you’ll need internet coverage, check it at
www.ee.co.uk/coverage. Remember that you can only use internet in the
UK and you can’t use your phone or BlackBerry® as a modem or use
Business Unlimited internet for peer to peer file sharing or making internet phone calls.
The legal stuff you need to know: 3. You’ll also get internet on your phone. You’ll need internet coverage,
check it at www.ee.co.uk/coverage. Remember that you can only use
1. You’ll have to pass our standard credit check and register as a business internet in the UK and you can’t use your phone as a modem or use
customer and you may have to pay a deposit. If you choose a 24 month internet for peer to peer file sharing or making internet phone calls. This
plan you’ll have to promise to stay with us for a minimum term of 24 comes with a fair use policy of 1GB a month. We’ll monitor how much you
months. You may have to pay a deposit. You can have up to 100 Business send and receive each calendar month so that we can protect our network
Unlimited plans on your account. Business Unlimited gives you unlimited for all our customers. If you use more than your fair use policy amount, we
inclusive minutes and unlimited texts from the UK to customers of UK won’t charge you anymore, but we may restrict how you can use your
mobile networks and numbers starting with 01, 02 & 03 at any time. This plan, depending on how often you go over your amount and by how much.
doesn’t cover Jersey, Guernsey and the Isle of Man. A fair use policy Your phone is "always on" for using the internet in the UK. You can switch
applies to the use of unlimited minutes. So, if the average use on your this off by going to settings –> general settings –> Network and then
account is over 1800 minutes a month per user, we may ask you to reduce making sure data is switched off. However, we’ve set up your phone so
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
13that it is not always connected to the internet if you travel outside the UK. If email servers: Microsoft Exchange, IBM Lotus Domino, Novell and
you change this set up and then use your pone outside the UK, you also Groupwise. You’ll have to pay a monthly charge for the minimum period of
understand and agree that you’ll be charged our usual roaming charges, your contract to use the service and also purchase one off client access
see http://business1.ee.co.uk/small-business/roaming licences for each BlackBerry® user. The exact costs will depend on the
4. Applies to messages sent from your mobile phone. You will be charged for number of BlackBerry® phones and other services you add to your
messages sent to non-GSM networks. account. You will also have to pay an installation charge. If you install BES
5. You can add an unlimited email booster for £5 extra a month for either 1 or yourself and have under 150 users, we’ll just need to do a remote health
24 months. If you choose the monthly booster, the cost will be added to check first which will cost up to £150. If you want us to install BES for you
your next bill and then every bill each month until you ask us to remove it. at your offices, it will cost up to £750, including on-going technical support
If you choose the 24 month booster, you’ll need to promise to pay that for the length of your minimum term commitment for BES. You can have
extra £5 each month for at least 24 months. If you cancel your BESX up to 2000 users on one BES server. BES is subject to a fair use policy of
before the end of the 24 months, you’ll have to pay a cancellation charge 1GB of data per month. We’ll monitor how much you send and receive
equal to the remaining monthly charges. At the 24 months you’ll each calendar month so that we can protect our network for all our
automatically go on to a monthly rolling contract for your BESX email customers. If you use more than your fair use policy amount, we won’t
service and the cost will be added to every bill each month until you ask us charge you anymore, but we may restrict how you can use BlackBerry®
to remove it. Business Email using the BlackBerry® Enterprise Server email, depending on how often you go over your amount and by how
Express (BESX) service offers all the core functionality currently offered much.
by our existing BlackBerry® Exchange Server (BES), which costs £10 a
month per user. Core functionality excludes advanced IT features and over Your inclusive allowance (shown on your bill as ‘allowance’) is the amount
the air installation support. Installing our BES service typically costs £2320 you have to spend on selected T-Mobile service each month. Your
in addition to the price per month per user. That figure includes the first 20 inclusive minutes and text allowance exclude calls to the T-Mobile WAP
user licences and additional licences would then cost £245 per 5 users. service, calls or texts to International destinations, calls or texts made
Installation charges of up to £150 may apply if you don’t install BESX whilst abroad and calls to numbers prefixed with 08 or 09. Additional
yourself. BlackBerry® Business Email with BESX is subject to a fair use charges will apply to these types of calls – please see (i)
policy of 1GB of data per month. We’ll monitor how much you send and http://business1.ee.co.uk/small-business/roamingand section 1.24 of this
receive each calendar month so that we can protect our network for all our Price Plan (international calls); (ii) section 1.25 of this Price Plan and the
customers. If you use more than your fair use policy amount, we won’t section of your price plan which starts, "All numbers prefixed by (exc VAT)"
charge you anymore, but we may restrict how you can use your booster, (premium rates) or call customer services on 150.
depending on how often you go over your amount and by how much.
6. You can either add BlackBerry® Exchange Server ("BES") to your existing A text message consists of up to 160 characters. If you send a longer
plan or just sign up for BES services from us. You’ll need to have a message, you will be charged for two or more text messages as
compatible Microsoft Exchange Server. BES works with the following appropriate.
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
14b) 16 seconds after your calling device loses signal for any reason
The allowance you have used is worked out when we print your bill. You (note: we continue to maintain the call in case your device re-
can get an estimate of the amount used by calling T-Mobile account establishes a signal with our network within this period); or
enquiry service (dial 150). The estimate includes the inclusive allowance c) you do not end the call on your device, up to 30 seconds after the
you have used up to the time of the enquiry, in the current billing period. If last third party you were connected to has ended their call.
there is a difference between the account services estimates and the
amount shown on the bill, the latter takes precedence. When you join a T-Mobile pay monthly plan, you should be sent your first
bill within two weeks of becoming a customer. Your first months charge
Diverted calls are charged at the local or national rate, or if appropriate, and inclusive minutes will be proportionate to part months used, except
the relevant mobile or special number rate. Diverted calls are not included where this would cause conflict with any other part of the agreement.
in your inclusive allowance.
What it costs - Business Unlimited
Per second charging applies to all types of chargeable calls (unless Business Unlimited Business Business
otherwise stated). Charging starts when a call is answered by a person or SIM Only Unlimited Unlimited (iPhone)
Monthly line rental for contract length1
an answering device. The call is billed at the rate applicable at the start of
Price from 28/05/2015 to 31/05/2016 £31.38 £38.79 £55.44
the call.
Price from 01/06/2016 to 29/03/2017 £31.86 £39.39 £56.29
Price from 30/03/2017 to 29/03/2018 £32.65 £40.37 £57.69
All charges are stated exclusive of Value Added Tax. Price from 30/03/2018 £33.98 £42.02 £60.05
Contract length 30 Days 24 Months 24 Months
On the bill, the charge for each call is rounded to the nearest tenth of a Inclusive Allowance
penny. The total of each of the subcategories of ‘call charges’ and ‘other Internet & Email (excluding BES and BESX) Unlimited Unlimited Unlimited
usage charges’ will be rounded to the nearest penny on the bill, then Inclusive minutes to call customers of UK mobile
networks and numbers starting with 01, 02 and
added together before VAT is added to the final figure. All chargeable calls Unlimited Unlimited Unlimited
03 (not including Jersey, Guernsey and the Isle
will be subject to a minimum charge per call of 4.26p exc. VAT unless of Man) from the UK
Maximum number of users 1 – 100
otherwise stated.
Inclusive texts to texts customers of UK mobile
Unlimited Unlimited Unlimited
networks at any time
For charges for making calls from the UK to International numbers, see Rollover No No No
section 1.24 of this Price Plan. Call charges (per minute) for voice, fax and data calls
Calls to other T-Mobile UK customers, other
operators and numbers starting with 01, 02 or 03
A call ends when: (not including Jersey, Guernsey & the Isle of
N/A
a) you end the call on your device Man) from the UK
Text message charges (per message)
B2BLegal1203 T-Mobile Price Plan Ext Document v1.5 30.03.2018 © EE Limited 2018
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