Table of Contents Contents - Galway Chamber

Table of Contents Contents - Galway Chamber

ANNUAL REVIEW 2017 1 President’s Message ___ 2
Board and Council ___ 4
Galway Chamber Executive ___ 9
Policy ___ 10
Submissions ___ 11
Rebranding of Galway Chamber ___ 12
Office Renovations ___ 13
Events 2017 ___ 14
Business Awards & Gala Ball 2017 ___ 16
Business After Hours ___ 18
Galway Chamber Gift Card ___ 18
Galway City Innovation District ___ 19
Galway Technology Centre ___ 19
International ___ 20
Plean Teanga do Ghaillimh/Language Plan for Galway ___ 22
Media ___ 23
Communications ___ 24
Social Media ___ 24
Committees ___ 25
Galway Chamber New Members 2017 ___ 26
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Table of Contents Contents - Galway Chamber

ANNUAL REVIEW 2017 2 President’s Message Since last year’s AGM in April 2017, I would like to congratulate the Council, the Executive, the volunteer members of our committees and especially, the Members of Galway Chamber on their efforts and achievements. It has been another busy and productive year. Uncertainties around BREXIT remain at the fore, but our members have reported that they remain confident and focused on growth. Galway Chamber continued to work on behalf of our members and again this year we offered a calendar full of networking opportunities, information seminars, policy formation, awards and lobbying activities.

Our Committees, under their respective Chairs, gave of their time and expertise voluntarily, to great effect. Some of the significant events and interactions of the past year include: New Members I would like to take this opportunity to welcome 63 new member companies to Galway Chamber this year. We look forward to working with you. Ní neart go chur le chéile. Meeting with An Taoiseach We are pleased that we had an opportunity to meet our new An Taoiseach, Leo Varadkar TD. An Taoiseach was appraised of the need to establish a development authority, the Galway Development Authority (‘GDA’).

The GDA would be charged with developing a master plan and planning schemes for the areas under its responsibility. He was also updated on our serious traffic issues including gaining access to and from Parkmore as well as the need for continued support for indigenous companies and infrastructure investment. Upgrade of our office The Chamber off ice were successfully upgraded this year. The new offices have been highly praised, ref lecting the ambition and innovation of our members. The upgrade was completed on schedule with no disruption to our members and activities. Our General Manager, Maeve Joyce-Crehan and team worked closely with Noel Conroy of MJ Conroy and Steve Cunningham of SCA Associates to deliver a tremendous result.

Events As well as our successful networking events, the Galway Chamber Business After Hours and Business Before Hours, we held a series of Business Lunches, early morning Seminars and a very successful Energy Conference as well as this year’s Galway Chamber Business Awards and Gala Ball. We have also partnered with Údaras na Gaeltachta to initiate a joint marketing programme to be rolled out in Spring 2018. Galway Technology Centre & Galway City Innovation District Both of our subsidiaries performed well this year. Both facilities are at, or close to, capacity. The facilities provide much needed space for start-ups/growth companies and as a landing site for FDI companies.

In excess of 250 events have been held this year, as well as hosting over 20 international delegations. With NDRC, the PorterShed launched the first digital accelerator outside of Dublin. The first cohort of companies graduated in November, and we are already seeing strong growth from a number of these companies. Vision 2040 – Galway the home of ambition Building on work undertaken as part of the Atlantic Economic Corridor initiative, Mike Devane chaired the group who produced an expansionary vision for Galway. Galway 2040 sets out an agenda for inclusive growth, which would see the population of Galway double by 2040.

It is hoped that the issuance of the vision will stimulate further debate and reflection on the future of Galway. National Planning Framework (‘NPF’) 2040 Galway Chamber made a robust submission on the NPF 2040. The first draft of the NPF2040 was underwhelming, focusing on ‘business as usual’. Galway Chamber organised a meeting and workshop to discuss the Draft NPF2040, which was hosted by the Whittaker Institute in NUI Galway. This meeting was attended by individuals from varying sectors of the business society and academia including The Western Development Commission, IDA, NUI Galway, Galway Chamber, Galway Port, Shannon Airport, local architects, etc.

This meeting noted significant shortcomings within the Draft National Planning Framework in relation to Galway and the West of Ireland. A further submission was subsequently produced calling for greater investment in the region and setting out a number of important initiatives.

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ANNUAL REVIEW 2017 3 Why Galway Dave Hickey, Deputy President, led the development work on ‘Why Galway’ publication and acted as the master of ceremonies at ‘Why Galway’ seminars in London. Conor O’Dowd, Vice President, headed a team from Galway’s businesses and higher education institutions with the aim of attracting those considering establishing in Europe or moving within Europe to consider Galway. Welcoming Foreign Dignitaries We welcomed a large number of foreign dignitaries to the Chamber. We additionally participated in a number of bilateral events including ‘One Belt One Road’ at which we launched the ‘Why Galway’ publication in Mandarin.

The publication was very well received and was widely reported on in China, including an interview with our General Manager, Maeve Joyce-Crehan.

Governance Chaired by Conor O’Dowd, Shane MacSweeny and JP Gilmartin undertook an extensive review of the Chamber’s constitution. A number of changes aimed at improving the operation of the Chamber’s Council were presented and approved by the Council for further consideration at our AGM. Plans for 2018 Plans in the pipeline for Galway Chamber in the year to come include a full programme of Business Before Hours networking events in our larger multinational and indigenous member companies, a Conference in Spring, further progress on initiatives including Tourism in preparation for ECOC 2020, follow-up of the NPF 2040 submission, further work on the 2040 Vision for Galway and progressing the GDA.

Athbhliain faoi shéan is faoi mhaise do gach ball de Chumann Tráchtála na Gaillimhe Maurice O’Gorman President

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ANNUAL REVIEW 2017 4 Mary Bennett is Managing Director and Chair of Treasure Chest Ltd, founded in 1966. She has been involved in many organisations over the past years including directorship of Aer Lingus, Bord Failte Eireann and the Irish Goods Council. Mary has been involved in the promotion of tourism for many years and chaired Ireland West Tourism for 8 years and was elected World President of Skal International (Professionals in Tourism) for the years 2002-2003.

President of Galway Chamber for 2 years and President of Chambers Ireland for 2 years, she also received the Freedom of the City in June 2011. Maurice O’Gorman is Vice Chair of the Enterprise Strategy Group and a member of the Business Support Committee. Maurice returned to Ireland in 2014, having spent 23 years in the Gulf. Maurice spent 15 years with the Saudi Arabian Monetary Agency (Central Bank) and 7 years with as Managing Director, Chief Operating Officer and Head of Strategy at NCB Capital. Maurice was a member of a number of boards including Eastgate Capital Group, a leading private equity and real estate firm.

Maurice started his career with the London Stock Exchange. Maurice is a non-executive director of Altocloud, a Galway based technology company. Peter is the Principal in the Law Firm of MacDermott & Allen. He is the Chairman of the Connacht Tribune Group of Newspapers and Galway Bay FM. He is also ViceChairman of the Galway Race Committee. He serves as a Board Member of The Kylemore Trust and The Galway Music Residency and is a past president of Galway Chamber. Outside of business, his interests are horse racing, rugby and golf. Board and Council Conor O’Dowd is an Audit Director with KPMG in Galway.

He has been with KPMG all of his working life and worked in Dublin until moving to Galway seven years ago. Conor chairs the Audit and Strategic Review committees and is a member of the Business Support and Economic Strategy committees. A native of Roscommon, Conor is interested in golf, horse racing and GAA. Maurice O’Gorman, President Peter M. Allen, Company Secretary Conor O’Dowd, Vice President Dave Hickey, Deputy President Dave is currently the Deputy President of Galway Caber and has been a Chamber Council member since 2007. Dave currently chairs the committee on Marketing and Communications.

A native of Galway city, he was Group Chief Executive at the Connacht Tribune for 12 years until July 2017 and previously worked in multi-national as well as local companies in Galway spending 12 years in the UK and Middle East before returning to Galway in 1996. He is married with three adult sons and is a keen follower of club and Connacht rugby. Aengus Burns, Treasurer Aengus is an Advisory Partner with Grant Thornton in Galway. Originally from Dublin he moved to Galway seven years ago. He has chaired the ACCA Connaught panel in recent years. Aengus chairs the Chamber Economic Infrastructure committee.

He has a keen interest in Rugby and is a supporter of Connacht Rugby.

Mary Bennett

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ANNUAL REVIEW 2017 5 Niamh Costello is General Manager of Galway Technology Centre. GTC was established in 2001 by Galway Chamber in partnership with WestBIC to provide serviced office space to meet the needs of high growth enterprises in the ICT and other knowledge based sectors. GTC has supported over 2000 jobs and 130 companies since it was established. Niamh’s background is in Hotel Management having worked in Ireland, the UK and Australia, she has 20 years senior management experience in sales, marketing, finance, facilities, operations & company administration with both MNC’s and indigenous SME’s.

Niamh is a director of Galway City Innovation District and was one of the team involved in opening the Portershed. An experienced networker, Niamh is also a Member of the executive of Network Galway. John Breslin John Breslin is the General Manager of Smart Bay Ireland. John is responsible for the promotion and management of projects at the SmartBay Marine and Renewable Energy Test Site in Galway Bay. John has over 20 years’ experience in marine survey, vessel operations & commercial management. Previously John worked as the Commercial manager for Europe at P&O Maritime and was responsible for developing and implementing the European regions growth strategy within the offshore wind and government shipping sectors.

While employed at the Marine Institute John was responsible for the Management of Irelands Research Vessels and Deepwater ROV. John was a Co-owner and Director at Seabed Surveys International a specialist hydroacoustic survey company. John holds a Postgraduate Diploma in Management from the Irish Management Institute, a M.Sc. (Research) from UCD, a B.Sc. in Marine and Fisheries Biology from the University of Aberdeen and has other qualifications in Applied Chemistry, Laboratory Practices and Aquaculture. John’s hobbies include open water swimming, running and cycling and he is passionate about realising Ireland’s potential for harnessing power from seas.

Brian Carey Brian Carey joined Bank of Ireland in 2007 and is currently Head of Bank of Ireland Galway City, having relocated back to Galway from Dublin in late 2014. He has worked in a variety of roles in Bank of Ireland including Senior Business Manager, Regional Business Manager and also Branch Manager Eyre Square. He is an ACCA Qualified Accountant and is current Chairperson of ACCA Connacht Members Panel and a member of the ACCA Ireland Executive Council. He is Chair of the Galway Chamber Tourism Committee and our representative on the European Region of Gastronomy Board. Brian, a native of Ballinasloe, is married with 2 kids and has a strong interest in sports, mainly soccer, golf and rugby.

Niamh Costello Board and Council CarmelBrennanisanativeGalwegian.AformerteacherandfInancialservicesprofessio nal,Carmelhasbeen a Council Member of Galway Chamber since 2003. She was President of Galway Chamber in 2010/2011. Carmel was the frst female member of Junior Chamber Galway and rose to become Vice President of that organisation. Continuing a lifetime of volunteering, Carmel became President of Network Galway in 2005. She has also served as a Board Member of GMIT. Carmel’s interests include politics, art and travel. A member of a Galway political dynasty, she is currently Chair of the Seamus Brennan Cumann, Galway.

Carmel Brennan

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ANNUAL REVIEW 2017 6 Declan Dooley A long-time member of Galway Chamber, Declan Dooley is a native of Galway and was fIrst elected to Council in 2008. He served as President of the Chamber from 2011 to 2013. Declan is a founding Director of IFN Newspaper Group. He is also a founding Director of Magnify, a Galway based marketing agency established in 2013. Combined, his companies employ 25 staff in Galway and Cork. Declan is Chairman of the Chamber’s Port Development & Marine Tourism Committee which represented the Chamber, and other key business representative organisations in Galway, at the Bord Pleanala oral hearing into the planning application for the development of the Port of Galway.

Sinead Ní Fhátharta is the manager of the Enterprise and Employment Division within Udarás na Gaeltachta which is the economic development agency for the Irish speaking regions of Ireland. The Enterprise and Employment Division is responsible for attracting and developing enterprise in the Gaeltacht regions by supporting entrepreneurs in developing their businesses and driving job creation. Sinead is a qualified CIMA accountant and she was conferred with an MBA honours degree from NUI Galway in 2008. She holds a number of directorships. Frank Greene The Kilkenny native, living in Galway for past 16yrs, comes from a farming background and recently retired, having worked with AIB all his working life, more recently as Senior Manager of Change & Risk Assurance, Mid-West Regional Retail & SME Manager, and as Branch Manager.

He has been awarded LIB, QFA, & APA Professional Designations. Frank also holds a Diploma in Company Direction (DipIoD). Served as President of Galway chamber 2014 -16, and as President of Castlebar Chamber of Commerce 1996 -1998. Chairperson of Galway Technology Centre Limited. Also sits on the Board of Chambers Ireland, is an Alternate on the European Economic & Social Committee (EESC) 2015- 2020, and member of National Monitoring Committee of Rural Development Programme (RDP) 2014-2020. He has a keen interest in Hurling, Rugby and Golf. Sinead Ní Fhátharta Pat Piggott Pat Piggott is a native of Galway and has been working with AIB in Galway for the last 25 years.

He is currently Branch Manager of AIB 18 Eyre Square. A qualified Financial Advisor he also holds a Certificate in Marketing from the Irish Management Institute. He has been a member of the Chamber Business Support Committee for the last two years and was elected to Council for the first time this year. Pat has an interest in all sports but his passion is Rugby. He was Honorary Secretary of Connacht Rugby from 2004 -2014 and was elected President for season 2016/17. Board and Council Chris Coughlan is a member of the senior management team at HewlettPackard Galway. He manages the worldwide Cloud Innovation and Data Analytics Centre for HP’s Software Professional Services.

Previously he worked for Compaq, Digital, Nixdorf and Aer Lingus. He was educated at UCC, INSEAD and the University of Keele. He is a Chartered Physicist, a Member of the Institute of Physics, a Fellow of the Marketing Institute and Hon. Fellow of the Sales Institute. Chris is past President of Galway Chamber and past Chairman of Galway Arts Centre. He is Chairman of WESTBIC, a director of the Galway Technology Centre, Co-Founder and Chairman of the Computer and Communications Museum of Ireland and President of the Ireland-Poland Chamber of Commerce. He is an Adjunct Professor in the Cairnes Business School at NUI Galway.

He writes, lectures and broadcasts regularly on new media and future technologies. His most recent book was launched in 2013. Dr. Chris Coughlan

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ANNUAL REVIEW 2017 7 David Niland is the CEO and co-founder of Galway Cultural Institute, an English language school highly regarded in Europe by Language Travel Magazine and by EAQUALS, the quality schools organisation set up by the European Commission. David is the CEO and co-founder of Galway Business School, one of the leading independent third level colleges in Ireland delivering degree programmes validated by HETAC/QQI. He is chair of Nilands Limited, an investment company dealing in property and financial investments, a family firm since 1950. Honorary Consul of Mexico in Galway, David has jurisdiction in respect of counties Galway, Mayo, Leitrim, Sligo and Donegal.

President of Galway Chamber from 2005 to 2007 and on Council since 2004 David led a delegation to the European Parliament in Brussels and to Galway’s twin sister cities in St Louis and Chicago. He was Chairman of Galway Arts Centre for six years (2002 – 2008) and his hobbies include photography, hill walking, running and swimming. David Niland JP Gilmartin JP Gilmartin is a partner in Ronan Daly Jermyn based in Galway. Prior to joining Ronan Daly Jermyn and moving to Galway, JP worked as a solicitor in the corporate and commercial department at a leading Dublin law firm. JP is a B.Comm and LL.B.

graduate of NUI Galway and has been on Council since 2011. JP is also a member of the Galway Chamber audit committee and a member of the Galway Chamber business support committee. JP has an interest in all sports, but in particular, hurling, rugby, triathlons and swimming.

Board and Council Brian Sheridan Captain Brian Sheridan’s seagoing career began with the Danish shipping giant A.P. Møller (MAERSK) in November 1987. He studied at the Maritime College Cork; University of Ulster Jordanstown; John Moores University Liverpool; Maritime College Glasgow and Warsash Maritime College Southampton. His career brought him from the rank of Deck Cadet to Master with A.P. Møller trading on many vessel types but his main expertise is in the operation of LPG Tankers. In December 1999 he was appointed Harbour Master at Galway where he fulfils a wide ranging role. He was elected to Council in 2007 and a member of the councils AEC and Port Development sub committees.

Brian received an International Life Saving Award for his management of Ireland’s largest on-water sporting event, the Volvo Ocean Race 2009 & 2012. An honorary member of Galway Bay and Mayo Sailing Clubs he was elected Vice President of the International Harbour Masters Association in 2012. Brian sails his own boat whenever he can and enjoys being out on what is arguably Galway’s greatest amenity , Galway Bay. ‘The Blue Playground’ Sara Gilligan is the Business Development Manager for QuickTec IT Support and Services. The Galway native holds a BA Honours in Hotel and Catering Management and has worked abroad in France and AustraliainanumberofmultinationalsandSMEs.SaraisalsoamemberofJuniorChamberI nternational and was recently involved in organising the Ten Outstanding Young Person’s Awards, the Galway Young EntrepreneuroftheYearAwards,andtheJCINationalConvention2016.Sara’sinterests lieindeveloping and connecting businesses and people; and in technology and IT Security.

Having written numerous articles on technology and IT Security in the Galway Independent and Connacht Tribune, she is looking forwardtotheopportunitiesthatlieaheadwithGDPRarrivinginMay2018.Outsideofbus inessinterests, Sara is involved in musical societies, tag rugby and supports Connacht Rugby and Galway hurling. Sara Gilligan

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ANNUAL REVIEW 2017 8 Andrew Murphy is the Managing Director of Shannon Airport, part of the Shannon Group, a commercial semi-state company in Ireland incorporating the subsidiaries of Shannon Airport, Shannon Heritage and Shannon Commercial Properties Ltd. He is a graduate of the Shannon College of Hotel Management. Previously Andrew was a Director in Ulster Bank for 4 years based in Limerick overseeing a regional team. He has spent 13 years with Ulster Bank in various management roles in Corporate Banking, Finance and Treasury all based in Dublin. During his initial years with the Bank, Andrew trained as an Accountant with the ACCA.

Previous to this he owned his own Restaurant in Dublin City Centre after enjoying a 4 year career in the Hotel Industry with Jury’s’ Hotel Group based in London, Cardiff and Dublin. Andrew Murphy Patricia Staunton Patricia Staunton is a Chartered Surveyor and Head of Cushman & Wakefield Galway. Patricia has over 18 years’ experience working as a Chartered Surveyor in both the Dublin and Regional Commercial Markets. Patricia relocated to the Galway Office in 2004 and since returning to Galway she has built up extensive experience in providing Leasing and Development Consultancy to a range of institutional and private clients on all faucets of commercial property.

John Gaffney is the Director of Management Accounting in National University of Ireland Galway and is responsible for strategic financial planning and development in the University. A native of Dublin, John heldvariousfinancialrolesinmultinationalsbeforemovingtoGalway.HeholdsaBBSfr omTrinityCollege and is Fellow of the Chartered Institute of Management Accountants. A former President of Galwegians RFC, he has a strong interest in all sports but is particularly keen on golf, rugby, football and cycling. John Gaffney Shane McSweeney is a Galway native and is managing partner of business law firm, MacSweeney & Company, which he founded in 2003.

He holds a B.C.L from UCC and a Diploma in Employment Law from UCD. Before moving back to Galway, he was a partner in a top five Dublin law firm. He has lectured at the Law Society of Ireland and regularly speaks at events and seminars and contributes to legal publications. In his spare time, he coaches a juvenile hurling team and has a keen interest in rugby, politics and history. He speaks Irish and German. Shane MacSweeney Board and Council Dermot Nolan Dermot Nolan is the Finance Director for Headspace Group Limited and previous to this role he worked with both EY and Mazars in various roles up to partner level both in Ireland and internationally.

He is a graduate of NUI, Galway and is a Chartered Accountant. Dermot is Chair of the Galway Chamber Economic Strategy Committee and is also a Board member of Architecture at the Edge, a Galway based architecture focused festival. He is a native of Salthill, married with 2 sons and has a strong interest in sports, and is currently the President of Galway Hockey Club.

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ANNUAL REVIEW 2017 9 Galway Chamber Executive Maeve Joyce-Crehan, General Manager Overall responsibility for management of Chamber day to day operation. Email: Mary Murphy, Accounts Manager Elaine Murphy, Communications & Events Executive Elaine is responsible for the organisation and administration of events on the Chamber calender. She also manages Galway Chamber’s website, social media outlets and the Chamber’s weekly ezine. Email: Back Row (L to R): Chris Coughlan, Hewlett Packard Enterprise; Frank Greene, Galway Technology Centre; Sinéad Ní Fhatharta, Údarás na Gaeltachta; David Niland, Galway Business School; Pat Piggott, AIB; Niamh Costello, Galway Technology Centre; Andrew Murphy, Shannon Airport Authority; Sara Gilligan, Quicktec IT Support & Services; Declan Dooley, Magnify; Patricia Staunton, Cushman & Wakefield; John Breslin, SmartBay Ireland; Rick Officer, GMIT; John Gaffney, NUI Galway; JP Gilmartin, Ronan Daly Jermyn.

Front Row (L to R): Peter Allen, MacDermot & Allen; Conor O’Dowd, KPMG; Maurice O’Gorman, President, Galway Chamber; Aengus Burns, Grant Thornton; Mary Bennett, Treasure Chest. Missing from Photo: Carmel Brennan, Independent Director; Brian Carey, Bank of Ireland; David Hickey, Deputy President Galway Chamber; Shane MacSweeney, MacSweeney & Company Solicitors; Dermot Nolan, HeadSpace; Brian Sheridan, Galway Harbour Company.

Mary manages the accounting and finance functions for the Chamber and is responsible for administrative support for the Chamber officers, council, and subsidiaries. Email: Galway Chamber Council 2017-2018

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ANNUAL REVIEW 2017 10 The Chamber uses its considerable influence, expertise and experience to influence policy across a range of issues vital to commercial interests of our members. Key Areas of Policy Focus The Chamber’s key areas of policy focus are:
  • Business Support and Commercial Rates
  • Traffic and Transportation
  • Port Development
  • Tourism
  • Economic Strategy
  • Education The Officers and Committee members have engaged in an extensive range of activities to ensure that our members’ interests have been communicated effectively to local and national government and other key decision makers and influencers. The Chamber has played an active role in contributing to key policy and stakeholder bodies in the region, participating in numerous committees, steering groups and boards. Galway Chamber has representation on the following boards and steering groups.
  • Chambers Ireland
  • Galway Technology Centre
  • GMIT
  • Galway City Development Board
  • Galway Civic Trust
  • Port of Galway
  • Galway City & County Local Community Development Committees
  • Galway City & County SPCs
  • Galway Business Watch
  • European Economic & Social Council (EESC)
  • Local Enterprise Office, Galway
  • Galway City Council
  • Galway City Business Association
  • Galway Latin Quarter
  • Department of Agriculture National Monitoring Rural Development Programme (RDP) 2014-2020
  • Purple Flag, Galway Board & Steering Groups Representation Policy
  • ANNUAL REVIEW 2017 11 To provide a mechanism for our members to engage in the public policy process, Galway Chamber made submissions to Government and other agencies on different topics relevant to our members. National Government
  • Submission to Galway Local Government Review. (Available to view on
  • Submission to the Capital Plan Review.
  • Available on our website. Budget
  • Pre-Budget Submission to Minister of Finance.
  • Letter to each Councillor regarding Commercial Rates.
  • Submission to the Bonham Quay Development, Galway. Achievements Galway Chamber lobbies on behalf of its member companies. The following are some of our more recent achievements:
  • Over 30 interactions with Government Ministers and key stakeholders advocating business in Galway on behalf of our members.
  • Ongoing Chairing of the Atlantic Economic Corridor, an initiative led by the Economic Development Committee of Galway Chamber and in collaboration with the Chambers on the western seaboard and the American Chamber.
  • The continuation of the Galway City Innovation District and The PorterShed hub, now at capacity.
  • The continuation growth of the Galway Technology Centre, Mervue, currently at capacity.
  • Representation on the European Economic and Social Council by Thomas McDonogh and alternate Frank Greene.
  • Represented on the Board of Chambers Ireland by Frank Greene.
  • Launch of the Galway Chamber Strategy Document Galway 2040, Towards a Shared Future. Submissions Galway 2040, Towards a Shared Future were committee members Conor O’Dowd, KPMG; Jason Loughrey, Teagasc; Brian O’Dowd, Design Associates; Deirdre MacLoughlin, HPE; Austin Sammon, Mazars; Sean Keenan, QuantaBits Networks Inc; Dermot Nolan, Headspace Group Limited & Mike Devane

ANNUAL REVIEW 2017 12 Rebranding of Galway Chamber The new brand reflects our heritage and our ongoing evolution as a strong, influential and collaborative network that effects real change as the voice of business in every community. The new logo and tagline, ‘Advancing business together’, illustrates the ethos of Chambers across the country, reflecting the work being done on behalf of our members in many different spheres including lobbying Local Government, National Government and the EU to shape policy and deliverables, as well as representing the concerns of business to relevant stakeholders.

Chambers Ireland President Niamh Boyle and Chief Executive Ian Talbot celebrate the launch of new Chambers Ireland new brand with Dave Hickey, Deputy President of Galway Chamber and Frank Green, Past President of Galway Chamber and current Board member of Chambers Ireland. The new logo and tagline encapsulates what a Chamber stands for. The Chamber movement is the country’s largest business network with Galway Chamber founded over two hundred years ago. We have substantial history, knowledge and a consistent background as the voice of the business community. Today, Chambers are more relevant than ever.

As the needs of business change, we are consolidating our ability to adapt and meet the needs of our members throughengagement,activelisteningandcallstoaction. Chamber lobbying targets issues relevant to all businesses large and small, foreign and domestic tied together by location. We look forward to seeing the continued growth and influence of our network. The design of the new logo emerged by looking individually at Chambers’ unique characteristics, namely Heritage, Connections and Expansion and endeavouring to incorporate all three. The brand encapsulates the wealth of history that is represented as well as comprehensive connections across sectors and the current evolution and growth within the network, where collaboration across multiple geographic areas to achieve more meaningful outputs has become increasingly used as a powerful way to effect change, for example to highlight significant infrastructure needs.

The Galway Chamber tagline ‘Ag cothú gnó le chéile’ means both supporting and advancing business together. We are the only Chamber in the country to use the Irish tagline and it reflects our support for Galway as a bilingual city and our work with organisations like Gaillimh le Gaeilge to encourage the use of Irish in business in the City and hinterland. A new brand for chambers Ireland and its affiliated Chambers across the country was launched in Nov 2017.

ANNUAL REVIEW 2017 13 Office Renovations In June of this year Galway Chamber began the immense task of renovating our office space. The project was carried out by Chamber members MJ Conroy who worked with Taylor Architects and Kelly Office Supplies to create a modern and multifunctional office space. The aim of the project was to add value for our members. This was achieved by creating a Members’ Lounge area and additional meeting rooms. The Members’ Lounge area is free for members to use and offers free Wi-Fi access as well as complimentary tea and coffee.

Our new office space also allows us to host seminars, training courses and other general meetings.

Before After During

ANNUAL REVIEW 2017 14 Galway Chamber Energy Conference Events 2017 Marian Troy, SSE Airtricity, Conor O’Dowd, President of Galway Chamber, Eamon Ryan TD, Leader of the Green Party, and JP Gilmartin, Ronan Daly Jermyn pictured at the Galway Chamber Energy Conference in May. Pictured at the Galway Chamber Energy Conference were Maeve Joyce, Galway Chamber, Conor O’Dowd, President of Galway Chamber, KPMG, Mark Foley, MD, Coillte Land Solutions and Úna Power, Coillte. Galway Chamber Business Lunches Pictured at the Galway Chamber Summer Lunch 2017 in the Connacht Hotel are (L to R) were guest speaker Jacob Kurek, Partner, Henning Larsen Architects; Maurice O’Gorman, Galway Chamber and Conor O’Dowd, KPMG.

Pictured at the Galway Chamber Autumn Business lunch in the Glenlo Abbey Hotel were (L to R) David Ryan, Flynn O’Driscoll Business Lawyers; Maurice O’Gorman, President, Galway Chamber; Máire Geoghegan-Quinn and Guest Speaker Gerald Lawless, Chairman of the World Travel & Tourism Council.

ANNUAL REVIEW 2017 15 Business Before Hours Cormac MacDonncha, Thermo King and Conor O’Dowd President of Galway Chamber, President of Galway Chamber pictured at the April Business Before Hours in association with Thermo King. Maeve Joyce, Galway Chamber, Dave Hickey, Galway Chamber, Elaine Boyd, Boston Scientific and Colm Sheils, Boston Scientific pictured at the October Business Before Hours in association Boston Scientifc.

Business After Hours Patrick McCrossan, Golden Egg Productions, Patricia Hynes, Department of Employment Affairs and Social Protection, JP Gilmartin, Ronan Daly Jermyn and James Seymour, County Registrar, Tipperary pictured at the February Business After Hours in association with Workbench, Powered by Bank of Ireland.

Trad on the Prom performance at the October Business After Hours in association with The Connacht Hotel. Events 2017

ANNUAL REVIEW 2017 16 Business Awards & Gala Ball 2017 In association with Shannon Airport, the Galway Chamber Business Awards and Gala Ball 2017 was hosted by President Maurice O’Gorman on Friday November 10 in the Radisson Blu Hotel, Galway. On the night, the overall Winner of the Galway Chamber Business of the Year Award 2017 in association with Shannon Airport was presented to Boston Scientific who were also Category Winners in the Best Social Enterprise/CSR Category.

Boston Scientific Galway has a Corporate Social Responsibility Programme divided into four strands: Charity, Health, STEM Promotion and Community Outreach. Since 2005 they have raised over €2.5 million for charities locally via the Charity of the Year Programme as well as payroll donations to Cancer Care West and the Galway Hospice. On 31st October “The Boston Wing” at the Western Alzheimers facility in Maryfield, Athenry was opened. Employees at Boston Scientific raised €230,000 over a 2-year period towards the building of this unit. In the Health stream, the company’s partnership with the Irish Heart Foundation began in 2012.

As well as promoting the health and wellbeing of employees onsite, it provides community health checks, local group walks and sponsorship of Sli na Slainte routes. The promotion of STEM to local students and schools is a natural fit for Boston Scientific who partner with SciFest every year to encourage students in science and sponsors the Award for Best Medical Devices at the National level. Two bursaries are awarded on a yearly basis to local students undertaking STEM courses of study at third level.  The Special President’s Award kindly sponsored by PwC was awarded to Pat McDonagh, an individual who has made a contribution to the business life of Galway that is outstanding in every way and embodies our theme of this year’s award of Outstanding Achievement.

Pat’s story is the stuff of legend. He identif ied an opportunity in the locality for a quick-service restaurant while teaching in Kilrickle in Co.Galway. The f irst Supermac’s opened its door in 1978 on Main Street, Ballinasloe, Co. Galway and introduced the world to ‘the Snack Box’. Since that f irst opening Supermac’s restaurants have become a f irm f ixture in towns and cities around Ireland. Today Supermac’s is the largest indigenous quick-service restaurant group with a policy of continued expansion and growth. Now, branched into hotels and expanded globally, Pat himself is a firm believer in hands-on management and is very much involved in the day-to-day management of his businesses.

Pat is joined on the board of directors by Una, who is also actively involved in the running of the business. Pat has a keen interest in sport with a particular interest in hurling. Supermac’s have been the proud sponsors of Galway hurling teams since 1990. Pat, whose Supermacs business, is a worldwide brand, addressed the audience with a speech incorporating his road to success and what is important to him in terms of business and life.

ANNUAL REVIEW 2017 17 The Category Winners of the Galway Chamber Business Awards 2017, in association with Shannon Airport were: ChatSpace – Winner of the Best Emerging Enterprise category sponsored by WestBIC and Galway Technology Centre. Pictured (L to R) were Fiachra Quigley & John Clancy, ChatSpace (winners); Niamh Costello, General Manager, Galway Technology Centre; Chris Coughlan, Chairman, WestBIC; Maurice O’Gorman, President, Galway Chamber & Matthew Thomas, CEO, Shannon Group.

Insight, NUI Galway – Winner of the Best Innovation/ R&D category sponsored by Vhi Healthcare. Pictured (L to R) were Mathieu d’Aquin & Brian Wall, The Insight Centre for Data Analytics, NUI Galway (winners); Kieran Shrahan, Vhi Healthcare; Matthew Thomas, CEO, Shannon Group and Maurice O’Gorman, President of Galway Chamber.

Evergreen Healthfoods – Winner of the Best SME Category sponsored by AIB. Pictured (L to R) were Evin Cusack, Head of AIB Galway; Aideen Hurley, Evergreen Healthfoods (winners); Matthew Thomas, CEO, Shannon Group and Maurice O’Gorman, President of Galway Chamber. – Winner of the Best Customer Service Category sponsored by Bank of Ireland. Pictured (L to R) were Brian Carey, Head of Bank of Ireland Galway City; Breege Lynch & Dara Burke, (winners); Matthew Thomas, CEO, Shannon Airport and Maurice O’Gorman, President of Galway Chamber. An Púcán – Winner of the Best Marketing Category sponsored by Galway City Council.

Pictured (L to R) were Maurice O’Gorman, President of Galway Chamber; Mayor of Galway City, Cllr Pearse Flannery; Doug Leddin, Marketing Manager, An Pucán (winners); Matthew Thomas, CEO, Shannon Group. The Galway Races – Winner of the Best Tourism Award Category sponsored by Shannon Airport. Pictured (L to R) were Peter Allen, Chairman & Michael Moloney, General Manager, The Galway Races (winners); Matthew Thomas, CEO, Shannon Group and Maurice O’Gorman, President, Galway Chamber.

ANNUAL REVIEW 2017 18 Business After Hours Business After Hours events were again very popular this year, and we had an average attendance of 75 networkers at each event. We would like to thank all of our hosts for their help in ensuring the continuing success of these events. Galway Chamber Gift Card Galway Chamber continued to promote the Galway Chamber Gift Card this year and we encourage anyone looking for an excellent gift that also promotes retail in Galway to check it out on

The Galway Chamber Gift Card is a great way to reward staff through a one-off tax efficient benef it and it will help drive customer and staff loyalty.

Galway Chamber is very pleased to partner with The Gift Voucher Shop in this offering. It is innovative and practical and allows businesses in Galway to not only reward and incentivise their employees, but to stimulate trade in the city and the county.

ANNUAL REVIEW 2017 19 Galway City Innovation District Galway Technology Centre Limited, a subsidiary company of Galway Chamber, continues to prosper with full occupancy at its facility in the Mervue Business Park in cooperation with our partners WestBIC, EI and IDA. There are currently 48 companies based in the Galway Technology Centre employing 235 people, with the average size of a company being 5 employees. Of these companies, 94% are involved in Digital Enterprise. In 2016, 18 of the companies added new jobs, totalling 41 jobs created. In 2016 over €50,000 was invested in fixtures and fittings including the mezzanine upgrade, air conditioning and office upgrades.

GTC is also the only facility in the West offering 1 gigabyte fibre broadband, upgraded this year. Installations in the last 12 months include LED lighting throughout the public areas and meeting rooms, and secure bicycle storage, encouraging employees to cycle to work. Marketing activity has increased with an 85% increase in GTC’s Twitter following since January 2017. A monthly Newsletter was launched featuring WestBIC, Keltie and SourceDogg. Key collaborative events held by the Galway Technology Centre in the last year include; ‘Why Galway’ London Event with Galway Chamber and GCID; Intellectual Porridge with Flynn O’Driscoll & Keltie; Atlantec Event with ITAG; GDPR & Fraud Event with WestBIC & KBC; Startup Pitching Competition with Startup Galway and Business Continuity Planning with Intuity & TitanHQ.

Galway Technology Centre’s Corporate Social Responsibility activities in the last year include sponsorship of the Computer and Communications Museum of Ireland and raising €2000 for ACT for Meningitis and COPE. Galway Chamber is proud to be one of the founding members of PorterShed which opened in May of 2016 just 18 short months ago. PorterShed is nearing full occupancy, with over 31 member companies employing over87people.Withover100peopleusingthePorterShed on a daily basis it has become a hub of innovation and a catalyst in the community bringing together all sectors in a communal space with a common goal to showcase Galway as a place to live and work.

In 2017 PorterShed launched NDRC at PorterShed the first regional accelerator outside of Dublin, an Investor Showcase for Coohrot one tool place in November and plans are well underway to begin recruiting for Cohort two in early 2018. Over 350 events have been held since it’s opening and more than 28 international delegations have visited PorterShed to network, collaborate and share ideas. Plans for 2018 are well underway. PorterShed has over 30 events already booked, the Hot desk area is thriving and PorterShed plan to focus on further developing the Tech meetup scene and access to VC funding in 2018.

Galway Technology Centre

ANNUAL REVIEW 2017 20 International Galway Chamber is officially authorised by the Department of Jobs, Enterprise and Innovation to issue and certify export documentation. Exporters require certain documents, including certificates of origin, to be issued for their shipments to allow them move through customs controls and to determine the appropriate rate of customs duty to be applied. During 2017, almost 6,000 export documents, including 3,000 certificates of origin to over 85 different markets, were processed by Galway Chamber on behalf of over 50 exporters.

Galway Chamber works in conjunction with many regional stakeholders to raise the profile of Galway internationally to attract the best industry, talent and visitors to the city and surrounding area. The Chamber has welcomed visits by foreign dignitaries and trade representatives from the United States, Denmark, China, Austria, Norway, Russia, Lithuania and France. These meetings have included presentations about the Chamber’s activities in the area of trade development, as well as site visits to chamber members. In May 2017, Galway Chamber joined Galway Technology Centre and Galway City Innovation District to organize an inaugural business delegation to London to promote Galway as an EU base for companies.A reception was hosted by the Irish Ambassador to the UK followed by a second event in the London office of Chamber members’ Keltie, where along with the IDA, we promoted Galway to a UK audience.

During the visit, we launched a ‘Why Galway’ brochure and video. In October 2017, Galway Chamber partnered with the Irish Chinese Society Galway and KPMG to host the ‘One Belt One Road Summit’. The summit was attended by 150 Chinese and Irish business leaders, policymakers and senior diplomats. Among the speakers at the summit were H.E. Dr. Yue Xiaoyong, Chinese Ambassador to Ireland. The purpose of the summit was to outline the ‘One Belt One Road’ initiative and to discuss the opportunities for trade between Ireland and China. The Mandarin version of the ‘Why Galway’ brochure was also launched at the event.

Galway Chamber has formed significant connections with international partners including universities, state and regional trade agencies and other Chambers of Commerce for the purposes of developing joint project initiatives. The Chamber will be developing further possibilities for our members to access new markets and build on the good relationships we have secured to date.

Pictured at the ‘Le Grand Apéro’ event in conjuction with the France Ireland Chamber in the offices of Galway Chamber were LtoR: President of Galway Chamber; Mayor of Galway Cllr. Pearce Flannery and H.E. Ambassador of France to Ireland Stéphane Crouzat. Pictured with H.E Helmut Freudenschuss Ambasssador of Austria to Ireland were Wilhelm Nest, Advantage Austria; Maeve Joyce, Galway Chamber and Dave Hickey, Deputy President of Galway Chamber.

ANNUAL REVIEW 2017 21 Galway Chamber Board members Frank Greene and Brian Carey were part of a Chambers Ireland delegation to Brussels where they met with key officials from across the European Commission to discuss matters of importance to the Irish business community.

The objective of the trip was to highlight the need for the European Commission to proactively engage with the business community, particularly SMEs, on issues like trade, innovation and skills. Pictured during her recent visit to Galway in March 2017 were H.E. Else Berit Eikeland, Ambassador of the Kingdom of Norway to Ireland with President of Galway Chamber, Conor O’Dowd. At the launch of Galway Chamber’s brochure Why Galway? aimed at potential business investors at the Irish Embassy in London were Niamh Costelloe, General Manager, Galway Techbology Centre; Conor O’Dowd, President of Galway Chamber of Commerce; Greta Mulhall; Ambassador Dan Mulhall; and Breda Fox, Head of Enterprise at Galway Local Enterprise Office.

Pictured at the ‘One Belt One Road’ Summit were (L to R) Kam Chin, Irish Chinese Society Galway; Mayor of Galway Cllr. Pearse Flannery; H.E. Dr. Yue Xiaoyong, Chinese Ambassador to Ireland; Patrick Edmund, Shannon Group; Maurice O’Gorman, President, Galway Chamber and Austin Currie, Focus Consulting.

ANNUAL REVIEW 2017 22 Cumann Tráchtála na Gaillimhe/Galway Chamber. Comhghairdeas le Cumann Tráchtála na Gaillimhe who have recently rebranded and have continued to use the Irish language in their business. Galway Chamber is one of our main supporters since our establishment in 1987 and we are very proud that they have continued to use ‘An Ghaeilge’ in their tagline – ‘Ag cothú gnó le chéile’ reflecting Galway’s bilingual status.

Go mba fada buan sibh! An Bhliain seo chugainn.

Next year, we will have a new Irish Language Plan for Galway City, We look forward to continuing working with the members of Galway Chamber to strengthen and further promote the Irish language in Ireland’s Bilingual City. If you are interested in using ‘An Ghaeilge’ in your business or would like to get involved in Gradam Sheosaimh Uí Ogartaigh, please do not hesitate to contact us on +353 91 568876 or email or visit You don’t need to be a fluent speaker or have a written command of Irish to use it in your business, Gaillimh le Gaeilge is here to help you! Gaillimh le Gaeilge ag ceiliúradh 30 Bliain I ngnó.

Pictured (L to R) Bríd Ní Chonghóile agus Bernadette Mullarkey; Mayor of Galway Cllr. Pearce Flannery agus Maeve Joyce, Galway Chamber. Plean Teanga do Ghaillimh/Language Plan for Galway Bliain tháirgiúil agus ghnóthach do Ghaillimh le Gaeilge ba ea 2017 agus muid ag ceiliúradh 30 Bliain i ngnó! 2017 was a good year for year for the Irish language in Galway city. A new steering group, Coiste Stiúrtha Pleanála Teanga Gaillimh (CSPT Gaillimh), was jointly established by Galway City Council and Gaillimh le Gaeilge to support, guide and oversee the progress and the delivery of an Irish Language Plan for Galway City.

Members of the Coiste represent a broad crosssection of the public, private, community and voluntary sectors in Galway City including Galway Chamber. CSPT Gaillimh are now inviting proposals from a suitable consultant to prepare the Plan, in line with the provisions of Section 9 of the Gaeltacht Act 2012. Work on the Irish Language Plan will commence in the New Year. Gradam Sheosaimh Uí Ógartaigh Eagraíonn Gaillimh le Gaillimh ‘Gradam Sheosaimh Uí Ógartaigh’ chun aitheantas a thabhairt agus chun ceiliúradh a dhéanamh ar chuideachtaí agus ar eagraíochtaí a úsáideann an Ghaeilge ina ngnóthaí.

Ainmníodh an Gradam in onóir an Uasail Seosamh Ó hÓgartaigh, [nach maireann] ball bunaithe agus rúnaí cuideachta Ghaillimh le Gaeilge. Gradam Sheosaimh Uí Ógartaigh, Galway’s own bilingual business award, recognises and celebrates companies and organisations in Galway city that use the Irish language in their day-to-day business. The Gradam is proudly supported by its main sponsor the Galway Advertiser as well as Galway Chamber, TG4, Fáilte Ireland, Galway Bay FM, Acadamh na hOllscolaíochta Gaeilge, Ollscoil na hÉireann, Gaillimh, Snap Galway, ARÓ, and Údarás na Gaeltachta providing an overall business package worth over €23,000.

This year, one of the biggest shopping centres in the west of Ireland, Ionad na Faiche Móire/Eyre Square Centre was announced as the overall winners of Gradam Sheosaimh Uí Ogartaigh 2017. The Category winners were: Lorg Media, The Connacht Hotel and Carey Building Contractors. Jon Richards, Galway Bay FM (sponsor of the retail category) Bernadette Mullarkey, Cathaoirleach Ghaillimh le Gaeilge, Conor O’Dowd, Past President of the Galway Chamber (Gradam sponsor) Avril Smith, Ionad na Faiche Móire/Eyre Square Centre, winner of the retail category and overall winner of Gradam Sheosaimh Uí Ogartaigh 2017 with the renowned artist Pádraic Reaney, at the Gradam Sheosaimh Uí Ogartaigh awards ceremony which took place in the Salthill Hotel, Gaillimh.

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