The Butlins Future Report - A study of how the changing shape of British families will impact on holidaying in 25 years time - Trajectory Partnership

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The Butlins Future Report - A study of how the changing shape of British families will impact on holidaying in 25 years time - Trajectory Partnership
The Butlins
 Future Report
A study of how the changing shape of
         British families will impact on
           holidaying in 25 years time
The Butlins Future Report - A study of how the changing shape of British families will impact on holidaying in 25 years time - Trajectory Partnership
Contents
Introduction						                    Page 1

Rise of the Relation Vacation			      Page 2

Expanding for Generation Xtra			      Page 5

New Breed of Super-Gs				             Page 10

3D Dads						                         Page 13

Leisure Economy					                  Page 16

Conclusion						                      Page 19

Butlins: Evolving the Experience			   Page 20

Contact Details					                  Page 21
The Butlins Future Report - A study of how the changing shape of British families will impact on holidaying in 25 years time - Trajectory Partnership
Introduction
    The Butlins Future Report looks forward 25 years to examine the exciting potential of British holidays
    and family fun in 2037.

    Having just celebrated our 75th birthday, our research comes as we prepare to launch the most
    ambitious hotel in Butlins history – Wave Hotel & Apartments at Bognor Regis. To celebrate this we
    wanted to take our insight to a new level and understand what family life could be like when we
    reach our 100th birthday.

    This report isn’t about hovering hotel rooms and robot-run resorts. When it comes to holidaying in
    Britain, our research highlights that intergenerational re-connection breaks, offering the chance to
    create sparkling memories, will become increasingly fundamental to family life by 2037.

    Our own Butlins insight team worked with Trajectory, UK trend forecasters, to assess the changing
    shape and needs of families in 25 years time and identify emerging lifestyle trends which will impact
    on how we holiday in the future. This is underpinned by quantitative research amongst young
    people, parents and grandparents on their hopes and aspirations for family time in the future. To add
    to this, we’ve also asked young future-gazers to tell us what they want from their hotel of the future.

    From our modest start in 1936 we have continually evolved to fulfil and exceed expectations of British
    families, whilst remaining true to our fundamental intent of bringing families together to share quality
    time and great holiday memories. And our research shows that exciting times lie ahead.

    Increased life expectancy, bigger, more geographically dispersed, families and shifting roles will
    redefine the way millions of Britons holiday in 2037. And whilst technology will play a part in keeping
    in touch, re-connection breaks across generations will become commonplace in Britain’s holidaying
    culture.

    Back in 1936, our founder, Sir Billy Butlin, was way ahead of the times when he developed his first
    resort in Skegness. 75 years on, Butlins continues to evolve to surprise families. This July sees the
    launch of Wave, specially designed for tweens and their families, but what’s next?
    The Butlins Future Report shares unique insight into the future of family holidaying.

    Mark Hunter
    Director of Happiness, Butlins

The Butlins Future Report										                                                                            Page 1
The Butlins Future Report - A study of how the changing shape of British families will impact on holidaying in 25 years time - Trajectory Partnership
Rise of the
Relation Vacation
The Butlins Future Report - A study of how the changing shape of British families will impact on holidaying in 25 years time - Trajectory Partnership
Increased life expectancy, shifting grandparent roles and more complex family structures will
    drastically redefine the way millions of Britons holiday in the future.

    By 2037, Relation Vacations combining up to 14 family members and four generations spanning an
    entire century will be commonplace when it comes to planning breaks.

    In 25 years time when Britain will be populated with an extra 1.2 million children, six million more
    grandparents and a further 1.5 million great-grandparents, the typical family of the future will be:

    • Two great-grandparents
    • Four grandparents
    • Two step-grandparents
    • Two parents (cohabiting partners, father previously married)
    • One step-mother (previously married to the father)
    • Two children and one step-brother (from father’s previous marriage)

    Extended family members are more geographically spread than they used to be yet this has not led to
    bonds between them weakening. In fact, better and cheaper communications technology and trans-
    port, and the expectation on grandparents to help with childcare (see below) will mean that, in reality,
    bonds between the extended family are likely to be stronger than ever in 2037.

    Globalisation and the post-industrial movement towards depopulation of cities have allowed families
    to disperse geographically, both nationally and internationally, in the second half of the 20th century
    and the beginning of the 21st century. Some regions within the UK experienced inflows and outflows
    of hundreds of thousands of people in 2011 (ONS). Clearly people move about the UK a great deal,
    and over the next 25 years they will continue to do so. Over the next 25 years there will also be an
    increase in the amount of Britons living abroad, as globalisation continues apace and opportunities
    to retire and work abroad multiply. Since 1975, more Britons left the country than returned, and if such
    rates of emigration continue for the next 25 years, then between now and 2037, 1.4 million more
    Britons will have left the UK than have returned. According to IPPR, in their 2006 report Brits Abroad:
    Mapping the scale and nature of British emigration, roughly 5.5m Britons lived permanently
    abroad, almost 1 in 10m of the UK population.

    An increasing number of Brits are living abroad (Source: ONS, International Passenger Survey)
                                                                              Net emigration of Brits

       250000                                                                 Inflow of British citizens

                                                                              Outflow of British citizens
       200000

        150000

        100000

        50000

            0
                 2000

                 2002
                 2003
                 2004
                 2005
                 2006

                 2008
                 2009
                 2007
                 1980

                 1982
                 1983
                 1984
                 1985
                 1986

                 1988
                 1989
                 1990

                 1992
                 1993
                 1994
                 1995
                 1996

                 1998
                 1999

                 2001

                 2010
                 1975
                 1976

                 1978
                 1979

                 1987

                 1997
                 1977

                 1981

                 1991

        -50000

The Butlins Future Report										                                                                            Page 3
The Butlins Future Report - A study of how the changing shape of British families will impact on holidaying in 25 years time - Trajectory Partnership
Our survey reveals that such dispersal looks set to continue. Thinking about parenthood in 25 years’
    time, more than a third of children (36%) would consider setting up home somewhere new, and 1 in 5
    (19%) say they may emigrate. The parents of the future view holidays as a remedy to these distances,
    with 42% viewing family breaks as the best way to re-connect.

    The dispersal of the family does not, however, mean that the family is any less close than it used to
    be. Rather, developments in communications technology such as email and Skype, and transport
    mean that family members can stay in touch better than ever before despite long distances between
    them. According to Understanding Society in 2009/10, more than half (56%) of adults see their father
    and two thirds (63%) see their mother at least once a month, whilst according to BHPS in 2006/07,
    3 out of 5 adults (62%) speak to their father and 4 out of 5 (78%) speak to their mother on the phone
    at least once a week. Indeed given family bonds are still strong and the contact between members
    frequent (and will become more so as these technologies advance and become more prevalent),
    geographical distance between family members will make desire for reconnection holidays, and the
    quality together-time they can provide, all the stronger.

    Means of communication and contact have become more prevalent (Source: National Transport
    Survey; Ofcom; ONS)

         140%

                                            Car ownership (% of households
         120%                               with car or van

                                            Mobile Phone Ownership (as % of
         100%                               population)

                                            % of population using the internet
         80%

         60%

         40%

         20%

          0%
                                                                                                                          2000

                                                                                                                                        2002

                                                                                                                                               2003

                                                                                                                                                      2004

                                                                                                                                                             2005

                                                                                                                                                                    2006

                                                                                                                                                                                  2008

                                                                                                                                                                                         2009
                                                                                                                                                                           2007
                                             1986

                                                    1990

                                                                  1992

                                                                         1993

                                                                                1994

                                                                                       1995

                                                                                              1996

                                                                                                            1998

                                                                                                                   1999

                                                                                                                                 2001

                                                                                                                                                                                                2010
                                                                                                     1997
                1951

                       1961

                                     1981

                                                           1991
                              1071

    In fact, according to our survey, over three quarters (79%) of Britain’s great grandparents in 2037 will
    use family breaks as a chance to bond with younger generations and feel young again, while 37%
    of future grandparents cite holidaying with family as their top choice of way to spend quality time
    together. The Relation Vacation will be a big part of the holidays of the future.

The Butlins Future Report										                                                                                                                                                                    Page 4
The Butlins Future Report - A study of how the changing shape of British families will impact on holidaying in 25 years time - Trajectory Partnership
Expanding for
Generation Xtra
The Butlins Future Report - A study of how the changing shape of British families will impact on holidaying in 25 years time - Trajectory Partnership
Over the past 50 years, the proportion of ‘traditional’ households has decreased, and by 2037 we will
    see a diverse array of families and households dotted all over the country – and continent.

    And with an extra 1.2 million children aged 5-14, six million more grandparents and 1.5 million more
    great-grandparents by 2037, holiday firms will need to consider evolving their offer to accommodate
    Generation Xtra – this new category of bigger, more dispersed family unit.

                                                                A greater number of children (Source: UN WPP 2010)

                                                                                                                                                                         17% increase in 5-14 year
                                   8.4                                                                                                                                   olds in UK by 2037

                                   8.2

                                   8.0

                                   7.8
           Population (millions)

                                   7.6

                                   7.4

                                   7.2

                                   7.0                                                                                                                                               Population ages 5-14, UK

                                   6.8

                                   6.6

                                   6.4

                                   6.2
                                                                                                        2020

                                                                                                                      2022
                                                                                                                             2023
                                                                                                                                    2024
                                                                                                                                           2025
                                                                                                                                                  2026

                                                                                                                                                                2028
                                                                                                                                                                       2029
                                                                                                                                                                              2030

                                                                                                                                                                                            2032
                                                                                                                                                                                                   2033
                                                                                                                                                                                                          2034
                                                                                                                                                                                                                 2035
                                                                                                                                                                                                                        2036
                                                                                                                                                         2027

                                                                                                                                                                                                                               2037
                                                2012
                                                       2013
                                                              2014
                                                                     2015
                                                                            2016

                                                                                          2018
                                                                                                 2019

                                                                                                               2021

                                                                                                                                                                                     2031
                                                                                   2017
                                         2011

                                                                                                                                                                  So what might resorts offer these families in
                                                                                                                                                                  25 years time? In the future, families could
                                                                                                                                                                  be holidaying in spacious penthouse-style
                                                                                                                                                                  apartments with up to eight bedrooms and
                                                                                                                                                                  spacious living areas to fit entire families who
                                                                                                                                                                  want to be close together. Larger kitchens
                                                                                                                                                                  would be needed for self-catering options as
                                                                                                                                                                  all the generations will want to sit down to
                                                                                                                                                                  eat together.

The Butlins Future Report										                                                                                                                                                                                                   Page 6
The Butlins Future Report - A study of how the changing shape of British families will impact on holidaying in 25 years time - Trajectory Partnership
Virtual holiday personal assistants will be
                                                               projected onto apartment walls to get families
                                                               up and organised. A family entertainment
                                                               schedule would be individually assembled based
                                                               on the number of family members and range of
                                                               generations holidaying together, with automatic
                                                               countdowns and announcements available for
                                                               those who want reminders. And when it comes to
                                                               dining out, banquet-style dining tables will be a
                                                               common feature in resort restaurants to seat the
                                                               entire family.

                                                               With one eye on the future, Butlins is already
                                                               trialling holiday personal assistants and a
                                                               concierge service to help families build
                                                               itineraries. Interconnecting rooms can be found
                                                               at the new Wave Hotel & Apartments and the
                                                               team are already finding that the larger family
                                                               tables in The Deck restaurant are incredibly
                                                               popular with intergenerational holiday makers.

     One of Butlins extra large table (seats 14) at The Deck

The Butlins Future Report										                                                                        Page 7
The Butlins Future Report - A study of how the changing shape of British families will impact on holidaying in 25 years time - Trajectory Partnership
A vision for the holiday
                                                                        resort of 2037

Butlins architects, PWP, behind the Wave Hotel & Apartments, say the future for holiday resorts lies in ‘intelligent
buildings’ that can measure heat, moisture and pollutants to improve the comfort of each individual room. This will
become ever more important as larger families occupy spaces.

We could also see the development of a super-material which has as big an impact on our society as the invention of
plastic. Created as a composite from natural, sustainable resources and recycled materials, it could capture carbon and
other harmful pollutants. It would also protect families from harmful UV rays whilst using the suns energy for heat and
power. This super-material could even be anti-allergenic to help families live healthily whilst on holiday.

Modular construction is also tipped to be the future for hotel development. Enhancing the build quality, significantly
reducing environmental impact and improved through-life performance make this form of construction ideal. And it’s
these lightweight steel frames with 532 luxury fitted-out modular units, joined together on site, that have been used to
create Wave Hotel and Apartments.

Technology will mean that you need never miss home when you are away or you could swap a UK landscape for
anywhere in the world. State of the art projection techniques will allow images to be cast onto surfaces to create any
known scene in the world all under a cloudless projected sky.

The Butlins Future Report										                                                                                    Page 8
Butlins – A Future Gazing
                                Business Story
          By PWP, Butlins architects (of the Wave Hotel & Apartments).

 The year is 2037. Fossil fuel costs have tripled in the last 25 years.

 Butlins parent company Bourne Leisure will have invested in significant
 agricultural land holdings to implement a programme of managed forestry
 which will be harvested for fuel for biomass boilers that provide heating and
 hot water on the resort.

 Climate change means that British summers could be more erratic, necessitating
 entertainment, retail and public areas to be in a controlled environment.
 Technological discoveries in material science have led to the production of a very
 light, strong, wonder material that can enclose large areas and this will form the
 covering for a huge central enclosure, building on the success of the Skyline
  Pavilions that were at the heart of each resort in 2012. Within this biosphere
 temperature and humidity are controlled to provide the perfect environment
 for a fun filled holiday resort.

 State of the art projection techniques allow images to be cast onto the inside of
 the biosphere roof surface that create any known scene in the world all under a
 cloudless projected sky. You could be in Bognor Regis but get a taste of Barbados!

The Butlins Future Report										                                                   Page 9
New Breed of
   Super-Gs
21st Century Butlins has come a long way since hosting glamorous granny competitions decades
     ago, and so has the modern role grandparents play in today’s society.

     By 2037, the role of Britain’s grandparents would have shifted even further with the arrival of the
     “Super-G” – a genuine superhero within the extended family. This new breed of grandparent will be
     juggling work and household jobs with childcare for grandchildren, emotional support for their own
     children and care for their own parents and in-laws.

     Mainstream forecasts suggest that longevity will increase, (due to new breakthroughs in medicine
     and healthier lifestyles). This means that in 2037, the family will be even more vertical. There will be
     more generations in the family and fewer family members within each generation than there have
     been in the past. Great grandparents will become more common, and the parents of the future will
     have fewer siblings than their parents do today, whilst the children of the future will have similarly low
     numbers of siblings.

     Higher life expectancy and low fertility are resulting in Vertical Families (Source: UN WPP 2010)

                         85                                                                                                                                                                                                                2.9

                                                                                                                                                                                                                                           2.7
                         80

                                                                                                                                                                                          Life expectancy                                  2.5

                                                                                                                                                                                                                                                 Total fertility rate
                                                                                                                                                                                          Total fertility rate
       Life expectancy

                         75
                                                                                                                                                                                                                                           2.3

                                                                                                                                                                                                                                           2.1
                         70

                                                                                                                                                                                                                                           1.9

                         65
                                                                                                                                                                                                                                           1.7

                         60                                                                                                                                                                                                                1.5
                              1955-1960

                                          1960-1965

                                                      1965-1970

                                                                  1970-1975

                                                                              1975-1980

                                                                                          1980-1985

                                                                                                      1985-1990

                                                                                                                  1990-1995

                                                                                                                              1995-2000

                                                                                                                                          2000-2005

                                                                                                                                                      2005-2010

                                                                                                                                                                  2010-2015

                                                                                                                                                                              2015-2020

                                                                                                                                                                                           2020-2025

                                                                                                                                                                                                       2025-2030

                                                                                                                                                                                                                   2030-2035

                                                                                                                                                                                                                               2035-2040

    This growing vertical family structure increases the likelihood of grandparents being tasked with
    caring for both older and younger generations. More mothers will continue in employment
    post-children, so grandparents will be helping out with the care for grandchildren - drawing the
    family unit even closer.

    In fact, 9.8 million grandparents in Britain are expected to be run off their feet in 25 years time – that’s
    44%. Just one in five (21%) having time to take up a new hobby and ‘granny rooms’ will become a
    common household space in the long-distant families of the future, making it easier for Super-Gs to
    save the day.

    Nearly all (94%) current parents who expect to become grandparents by 2037, say they would be
    prepared to look after their grandchildren once a week or more. In fact, one in five (19%) future
    grandparents would be prepared to down tools and take care of the grandchildren every day.
    This trend is already underway and looks set to continue.

The Butlins Future Report										                                                                                                                                                                                                                                     Page 11
Grandparents are increasingly involved in the care of their grandchildren
                   (Source: ‘Complicated Lives’, Willmott & Nelson, John Wiley & Son, 2003)

                    % who were looked after by their grandparents, by year of birth and frequency
            00%
                                                                                                    Never
            90%

            80%                                                                                     Less than once a month

            70%
                                                                                                    Once a month
            60%
                                                                                                    Once every week or two
            50%

            40%                                                                                     More than once a week

            30%

            20%

             10%

             0%
                    1937 or before   1938-1947   1948-1957    1958-1967    1968-1977    1978-1986

   But with life expectancy increasing, great grandparents could also have a much bigger role to play in
   childcare in 25 years time. If fertility rates remain stable Britain will see 50% more great grandparents
   by 2037. One in six (16%) expect to help out with their great grandchildren and almost half (46%) say
   they would be happy to swap retirement for nappy changing once a week or more.

   With grandparents and great grandparents playing an even greater role in childcare, they will
   become an integral part of holiday planning. The family holiday will develop to include them, both
   as a thank you, as support, and as an opportunity for strengthening family bonds.

The Butlins Future Report										                                                                                          Page 12
3D Dads
We have already seen a shift away from traditional gender roles in the home and this is set to
     continue. As women become even more active in the workplace and gain greater financial
     independence, men will have a much bigger role to play in childcare and household chores. Giving
     rise to the birth of the 3D Dad – for whom domestication, dynamism and devotion are core values.

                  Women increasingly entering paid employment (Source: ONS, Trajectory)
            80%

            70%

            60%

                                                                      Employment rate fir women (% in employment of those aged 16-64
            50%

                                                                      Economic inactivity amongst women (aged 16-64)
            40%

            30%

            20%

            10%

            0%
                  2002 Q4
                  2004 Q3
                  2006 Q2

                  2009 Q4

                  2020 Q2

                  2023 Q4
                  2025 Q3

                  2030 Q4
                  2032 Q3
                  2034 Q2
                  2027 Q2

                  2037 Q4
                  1983 Q3
                  1985 Q2

                  1988 Q4
                  1990 Q3
                  1992 Q2

                  1995 Q4

                  1999 Q2

                  2008 Q1

                  2013 Q2

                  2016 Q4
                  2018 Q3

                  2022 Q1

                  2029 Q1

                  2036 Q1
                  1974 Q4
                  1976 Q3
                  1978 Q2

                  1997 Q3
                  1980 Q1
                  1981 Q4

                  1994 Q1

                  2001 Q1

                  2011 Q3

                  2015 Q1
                  1971 Q2
                  1973 Q1

                  1987 Q1

    Over the past two decades, looking after the family home has become less prevalent as a reason for
    women to be economically inactive. This is partly driven by shifts in attitudes towards gender roles,
    but another factor has been the proliferation of time-saving technology around the home which has
    drastically reduced time spent on housework.

                  Women’s role in housework has dropped as men’s has increased
                          (Source: Jonathan Gershuny, BBC, ESRC, ONS)

          120
                                                      Minutes spent per day on various activities

                  100             Women 1961        Women 2001        Women 2037             Men 1961         Men 2001          Men 2037
          100

                                                            87

           80
                                                                 71                                               72

                        59
           60                                                         57

                                                                                                             47
                                                                                                                                        43
           40
                                               34
                                          30
                                     26                                                                                            26
                             22                                                22 23 24
                                                                                                        19
           20

                                                                                                                            7

            0
                             Cooking       		                         Cleaning,laundry		                               Childcare

The Butlins Future Report										                                                                                                          Page 14
Gender roles are also changing in the home, with more equality
 in household chores, but there’s still a long way to go. One in
 three (35%) dads currently shun housework, and one in six (16%)
 do little to no childcare. But it’s a far more optimistic outlook for
 25 years time with 60% expecting to split chores evenly, and
 40% pulling their weight with childcare.

 More than one in nine (11%) dads could also be staying at home
 to look after the children, compared to just 4% today.

 These changes in the family dynamic are set to create and
 sustain stronger bonds between fathers and their children as a
 result of more time spent together. This will ultimately lead to an
 increased demand for holiday activities for the whole family and
 encouraging every member to get involved.

The Butlins Future Report										                                      Page 15
Leisure
Economy
Leisure time and holidays are very important to Britons and throughout the 20th century the statutory
    entitlement to paid holiday has increased dramatically. In 1938, The Holiday with Pay Act was passed,
    something Billy Butlin campaigned hard to introduce, allowing 40% of employees in the UK some
    form of paid holiday entitlement. This increased to 95% in 1970. Indeed even during the recent
    downturn, spending on recreation and culture continued to rise whilst total household expenditure
    fell. Given this, it seems likely that consumer spending on recreation and culture will continue to
    increase in the future, even without strong economic growth. If it continues to grow at the same rate
    as in the previous 7 years, it will have increased from a total of £103.3billion in 2011 to £183billion in
    2037 – an 83% increase.

                     Spending on leisure was little affected by the downturn and could continue to rise
                                                   (Source: ONS, Trajectory)
                                                                        Household spending on recreation and culture (£million)
         5000

        45000

        40000

        35000

        30000

        25000

        20000

        15000

        10000

         5000

            0
                2005 Q4
                2006 Q3

                2008 Q4
                2009 Q3

                2020 Q4

                2022 Q2

                2023 Q4
                2024 Q3
                2025 Q2

                2026 Q4

                2028 Q2

                2029 Q4
                2030 Q3

                2032 Q4
                2033 Q3
                2034 Q2

                2035 Q4
                2036 Q3
                2007 Q2

                2027 Q3

                2037 Q2
                2005 Q1

                2008 Q1

                2010 Q2

                2012 Q3
                2013 Q2

                2014 Q4
                2015 Q3
                2016 Q2

                2018 Q3
                2019 Q2
                2020 Q1

                2021 Q3

                2023 Q1

                2026 Q1

                2029 Q1

                2031 Q2
                2032 Q1

                2035 Q1
                2017 Q4
                2011 Q4

                2014 Q1

                2017 Q1
                2011 Q1

   This love of leisure and recreation is reflected in British love for holidaying. Britons are the third biggest
   holiday goers in Europe, in terms of nights spent away from home. In 2010 each household in the UK
   took an average of four holidays.

                                    Holidays are particularly important for Britons (Source: Eurostat)
                                                      Number of nights spent on holiday, total, 2010-11 (000s)
      1600000

       140000

      1200000

      1000000

       800000

       600000

       400000

       200000

            0
                Germany

                          France

                                   United Kingdom

                                                    Spain

                                                            Sweden

                                                                     Poland

                                                                              Czech Republic

                                                                                               Finland

                                                                                                         Denmark

                                                                                                                   Norway

                                                                                                                            Austria

                                                                                                                                      Hungary

                                                                                                                                                Portugal

                                                                                                                                                           Romania

                                                                                                                                                                     Croatia

                                                                                                                                                                               Slovakia

                                                                                                                                                                                          Bulgaria

                                                                                                                                                                                                     Slovenia

                                                                                                                                                                                                                Latvia

                                                                                                                                                                                                                         Lithuania

                                                                                                                                                                                                                                     Luxenbourg

The Butlins Future Report										                                                                                                                                                                                                               Page 17
In the future, then, given that leisure time will remain important; holidaying will be as popular as ever. The
 nature of holidays will change though, in that they are likely to become more domestic. This will be driven by
 the desire for more Relation Vacations, which are easier to organise domestically between extended family
 members, and by negative attitudes towards flying. Already the vast majority of people (70%) make one or
 less air trips a year (British Social Attitudes), and many of the parents and grandparents of the future (27% of
 current parents and 26% of children) say they would cut down on flying in the future as they are worried by
 the environmental impact of air travel.

 Based on how families holiday now - and the trends in family shape, leisure and holidays over the next quar-
 ter of a century - we might expect a family in 2037 to holiday as follows:
 • 1 x family summer holiday abroad (1 week)
 • 1 x domestic extended family reconnection break (4 days)
 • 1 x supplementary family holiday (3 days)
 • 1 x weekend-away for for children with grandparents (2 days)

 Hotel Room of 2037
 With the aim of finding out what the children of today would love to see in the hotel room of tomorrow, Butlins
 asked school children to describe and draw their ideal hotel room.

 From the huge range of responses several key themes emerged, with most children identifying ways to
 maximise family time activities and minimise chores and travel time. Also prevalent was children’s desire for
 high-tech gizmos in hotel rooms, with sci-fi gadgetry included in the majority of descriptions.

 Butlins has collated and identified the top 10 ideas and created the ultimate wish-list below:

 1. Holographic butlers in each room, designed to help the family plan every aspect of the break
 2. Fish tank floors filled with coral, starfish and other tropical creatures
 3. Robot cleaning service, so there is no need to worry about clearing up on holiday
 4. Touch screen walls to control all electrical appliances instead of having light switches and remote controls
 5. Zero-gravity areas, so the whole family can learn to fly
 6. Sweet dispenser that can source any imaginable treat
 7. Teleporters to transport guests around the resort
 8. Trap doors in each room that lead directly into the pool
 9. Invisibility screens so that mum and dad won’t know when
     the children haven’t gone to bed
 10. All the best games consoles, in a dedicated video game area

                                                                   Whilst it may be a few years until Teleporters can be
                                                                   found at resorts, Butlins is ahead of the trend with
                                                                   The Games Port at Wave Hotel & Apartments, an
                                                                   area where families can enter into some healthy
                                                                   competition and rivalry. Likewise, the Holiday PAs at
                                                                   the Bognor Regis resort are not yet holograms but
                                                                   Butlins Butlers have already been introduced in one
                                                                   hotel on resort to help families create the perfect
                                                                   itineraries and plan activities.

The Butlins Future Report										                                                                                 Page 18
Conclusion
            Throughout Butlins 75 year history, families and how they spend their leisure time have
            changed a great deal, and the British holiday company has constantly adapted and
            evolved in order to meet their shifting needs.

            The next 25 years will be no exception for Butlins, and our forecast paints an exciting
            picture of how we could be holidaying in the future.

            Families are becoming bigger, more intricate and more vertical, as well as dispersing
            further geographically. But it is these very factors that will strengthen emotional bonds
            between extended family members in the future; causing acceleration in the need and
            desire for more flexible, domestic family breaks.

            The nature of the family holiday is set to change and extra large apartments, virtual
            holiday assistants and dedicated intergenerational dining tables could all be a part of
            the Butlins experience by the time it reaches its centenary year. What is certain is that
            the travel industry will need to be primed and ready to meet the needs of the families
            of the future.

The Butlins Future Report										                                                             Page 19
Butlins: Evolving the Experience
 2040
                New hotel, designed

        2037    for extended
                inter-generational
                families launches
 2030

                                                                                                                        Butlins investment
 2020                                                                                         £13m                      has now topped
                Brian Turner, TV Chef,          Wave Hotel & Apartments,                      waterpark                 £250m in the three
                opens his family                tailored to families with tweens,             opens at
                                                                                                               2015     seaside resorts
                restaurant at          2012                                         2013      Skegness                  since 2005
        2011
                                                launches at Bognor Regis
                Bognor Regis                                                                Coast Restaurant
 2010                                           Ocean Hotel & Spa
                                                                                    2009
                                                                                            opens on all the                 Shoreline, the
                BlueSkies, Butlins
                                       2009     launches with a stunning
                                                                                                                2005
                                                                                            resorts
        2007
                                                                                                                             first Butlins hotel,
                first vacation club,            £2m Spa at Bognor Regis
                                                                                                                             launches at
                                                                              2004
                opens at                                                              The first Butlins Spa
                                                  Bourne Leisure                                                             Bognor Regis
                Minehead                                                              opens at Skegness
 2000                                             purchases
                The Skyline Pavillion    2000     Butlins from Rank
        1998    is constructed at the             Organisation
          /99   heart of each resort
                by the same engineers
                that designed the
 1990           Millennium dome

 1980

                Rank Organisation
        1972    purchases Butlins
 1970
                                                                                                                      Billy Butlin
                                                                               The Queen and Prince
                                                                                                                      becomes
                                              Butlins                          Philip visit Butlins           1964
                                                                      1963
                                                                                                                      Sir Billy Butlin
                                       1962
                Butlins Bognor                Minehead opens                   Pwllheli where Prince
 1960
        1960    Regis opens                                                    Philip was billeted
                                                                               during WWII

 1950

                                       1945
                                                WWII Butlins sites are
                                                requisitioned by the forces
                                                as recruitment
 1940
                                       1939
                 The first                      and training bases

        1936
                 Butlins opens
                 in Skegness

 1930

The Butlins Future Report										                                                                                                      Page 20
Contact
For all press enquiries, please contact Sarah Smith or Samantha Crossfield at Consolidated PR on
0207 7812 300 or email butlins@consolidatedpr.com

The Butlins Future Report is the copyright of Butlins.

Notes to editors
Qualitative and quantitative research was undertaken for Butlins by Trajectory during April 2012
and www.onepoll.com among a sample of 2,200 grandparents, parents and children from
15 – 21 May 2012.

About Butlins
Butlins has three beachside resorts, Bognor Regis (West Sussex), Minehead (Somerset) and Skegness
(Lincolnshire) and welcomes around 1.5m guests per year.

Butlins won the Tourism and Leisure Training Team Award as well as the Overall Winner Award in the
Training Team categories at the Customer Service Training Awards 2011.

It was named as the Best UK/Domestic Tour Operator 2010 in the British Travel Awards as well as 2010
UK Customer Experience Award in Travel, Leisure and Tourism. It is part of Bourne Leisure Ltd which
also owns Warner Leisure Hotels and Haven Holidays.
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