The Impact of Technology on the Media Industry - Andrew M Skinner Manager. Technology Consulting Accenture

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The Impact of Technology on the
Media Industry

Andrew M Skinner
Manager. Technology Consulting
Accenture
“People tend to
      overestimate what can be
      done in one year and to
      underestimate what can
      be done in five to ten
      years.”

                                                      J. C. R. Licklider, 1965
                                                    “Grandfather of the Internet”

Copyright © 2007 Accenture . All Rights Reserved.                                   Slide 2
Some longer term ones just don’t go
         far enough

                                                          Scientists from the RAND Corporation
                                                          have created this model to illustrate how
                                                          a “home computer” could look like in
                                                          the year 2004.
                   IN
                     TE                                   However the needed technology will not
                       RN                                 be economically feasible for the average
                                                          home. Also scientists readily admit that
                         ET                               the computer will require not yet
                            F                       AK    invented technology to actually work,
                                                          but 50 years from now scientific
                                                      E   progress is expected to solve these
                                                          problems.
                                                          With teletype interfaces and the Fortran
                                                          language, the computer will be easy to
                                                          use.

Copyright © 2007 Accenture . All Rights Reserved.                                              Slide 3
Some longer term ones just don’t go
         far enough

        “I think there is a world market
        for about five computers"

                                                    Remark attributed to Thomas J. Watson
                                                    (Chairman of the Board of International
                                                    Business Machines), 1943.

Copyright © 2007 Accenture . All Rights Reserved.                                             Slide 4
Some short term statements go a
         little too far

        “This is a revolutionary product
        that has the chance to really
        impact people's lives, This is
        the ultimate digital device.”
                                                    Steve Jobs, Apple CEO on iPhone

Copyright © 2007 Accenture . All Rights Reserved.                                     Slide 5
In 2000 were you expecting…

        15,000 songs in
         your pocket, 60    23.4% of homes A search bar as the
        days of continual time-shifting 60% of entry point to the
       music while awake      TV content            internet

                                                    An Online Game                Never needing to
          Free phone calls                          would be the 77th            delete files on your
                                                                                    PC to free up
              globally                               richest country                   space*
Copyright © 2007 Accenture . All Rights Reserved.                                                        Slide 6
                                                             * Apart from in your 128 Mb email account
In 2012 will you be expecting…

      Going to the video shop to   No scheduled TV                          The internet developing
      get “the movies”, not just channels, watch what                       from mainly text content
     one but all of them and only you want, when you                           to a full multi-media
     paying for those you watch.       want to.                                     experience

                                                    People earning a living
        Telco’s becoming true                          online in Virtual      Not having to delete
                                                                            anything from your fridge
         media organisations                            communities                     !!
Copyright © 2007 Accenture . All Rights Reserved.                                                      Slide 7
The Impact of Technology on the
Media Industry

Andrew M Skinner
Manager. Technology Consulting
Accenture
So what media are people actually
         consuming ?

                               +3
                                                         Computer
                                                 Phone
                               +2
           % change in share

                               +1                                Radio

                                                    Music
                                  0 Film

                                -1                                                                  Television

                                             Magazine        Books
                                -2

                                -3                  Newspapers
                                        0               10               20          30        40            50   60
      Source:                  ZenithOptimedia                                % of average persons media time

Copyright © 2007 Accenture . All Rights Reserved.                                                                      Slide 9
Households that
      receive about 60 TV
      channels usually watch
      only 15.
      Households whose systems can
      receive 96 TV channels (around the
      US national average) actually watch
      ... 15."

      Source: Steven Levy, "Television Reloaded", Newsweek, May 30, 2005, p. 55
Copyright © 2007 Accenture . All Rights Reserved.                                 Slide 10
Media Consumption today
           The concept of the long tail
      Frequency

                                                            Mass Market Break even
      (Demand)

                                                            NicheLong TailBreak even
                                                                  Market

                                                          Products
Copyright © 2007 Accenture . All Rights Reserved.   (Queries, Songs, etc)              Slide 11
Copyright © 2007 Accenture . All Rights Reserved.

                                                                                               10

                                                                                                    15

                                                                                                                            20

                                                                                                                                                   25
                                                                                       0

                                                                                           5
                                                                             BBC 1
                                                               CHANNEL 4/S4C
                                                      Source:
                                                                                five

                                                                                                                                                                    television broadcasting
                                                                                                                                                                    Demonstration of the long tail in UK
                                                                    Sky Sports 1
                                                                              ITV 3
                                                                      UKTV G old
                                                                                  E4
                                                                  BBC News 24
                                                      © BARB Ltd 2007

                                                                       Sky Three
                                                              Sky Sports News
                                                                   UKTV History
                                                                    Sky Movies 1
                                                                          Hallmark
                                                                            More4
                                                                    UKTV Drama
                                                                            BBC 4
                                                                Disney Channel
                                                                         Five Life
                                                                          The Hits
                                                                    Sky Movies 2
                                                                    Sky Sports 3
                                                                             Bravo
                                                                               CITV
                                                                          Film4 +1
                                                                     Nickelodeon
                                                                       Paramount
                                                                               TMF
                                                                    Sky Movies 5
                                                                    Sky Movies 7
                                                               Sk y Sports Extra
                                                              Cartoon Network
                                                           Discovery Real Time
                                                                                  FX
                                                                         Magic TV
                                                           Nic kelodeon Replay
                                                                     Paramount 2
                                                                               TCM
                                                                      UKTV Style
                                                                   Sky Cinema 1
                                                                    Sky Movies 9
                                                          Sky Premiership Plus
                                                               Animal Planet +1
                                                                            Bid TV
                                                               Challenge TV +1
                                                          Crime & Inv estigation
                                                    Disc ov ery Home & Health
                                                    Discovery Real Time Ex tra
                                                    Discovery Travel & Living
                                                         Disney Cinemagic + 1
                                                                        Euros port
                                                                                FTN
                                                                                                                     5%

                                                           The History Channel
                                                                                                                          10 %

                                                                                                                                               All other Channels
                                                                          ITV2 + 1
                                                                                                                3%

                                                                         Kerrang!
                                                               Men And Motors
                                                                       MTV Bas e
                                                                                                          7%

                                                                         MTV Hits
                                                       National G eographic +1
                                                                           Brav o 2
                                                                   Pric e Drop TV
                                                               Sc i-Fi Channel+1
                                                                                                                                        23 %

                                                       The Biography Channel
                                                                                                     4%

                                                                         Tiny Pop
                                                                           Trouble
                                                                     True Movies
                                                             UKTV Bright Ideas
                                                       UKTV Doc umentary +1
                                                                UKTV Food + 1
                                                                 UKTV Style +1
                                                                     Zone Horror
                                                                                                         17 %

                                                                                  B4
                                                                           Jetix +1
                                                                             MTV2
                                                                        The Vault
                                                                Zone Reality+1
                                                                   Sk y Travel +1
                                                               Sky Travel Shop
                                                                               Bliss
                                                                Movies 4 Men 2
                                                                BBC Parliament
                                                                                                                                 21 %

                                                         Cartoon Network Too
                                                                       Channel U
                                                                                                                4%

                                                           Community Channel
                                                                Discovery Kids
                                                                                                                     7%

                                                                      Eat Cinema
                                                      Ex treme Sports Channel
                                                               G olf Channel TV
                                                                          ITV Play
                                                                Life Showcase
                                                                       Motors TV
                                                                 Rock world TV
                                                     National G eographic Adv.
                                                                       Bubblehits
                                                                 Real Es tate TV
                                                            The Trav el Channel
Slide 12

                                                                               TWC
                                                                     UKTV G 2 +1
                                                                         MTV Flux
                                                             Zone Reality Extra
An estimated 1.08
      billion people use the
      Internet as of
      September 18th, 2006
      The global population of 6.5 billion means that
      only 16.7% of the worlds population have
      access to the internet

      Source: the Big Picture, 2006
Copyright © 2007 Accenture . All Rights Reserved.       Slide 13
In 1997, Bharat and
      Broder estimated the
      size of the indexed Web
      at 200 million pages
      This figure was revise and update to estimated
      size of the indexable Web to at least 11.5 billion
      pages as of the end of January 2005

      Source:             K.Bharat and A.Broder, A technique for measuring the relative size and overlap of public web search engines [WWW1998]
                          The indexable Web is More than 11.5 billion pages. Gulli & Signorini, 2005

Copyright © 2007 Accenture . All Rights Reserved.                                                                                                 Slide 14
Connectivity to the Internet
                                          500,000
                                                      Total Internet Hosts

                                          400,000
                 Internet Hosts (000's)

                                          300,000

                                          200,000

                                          100,000

                                               0
                                               1981           1983       1985          1987     1989        1991   1993     1995               1997                     1999           2001                   2003               2005
                                                                                                                                              Source: ISC Domain Survey: Number of Internet Hosts. © ISC, Inc.

                                                Internet User breakdown                                                   Penetration of geography
                                                                                                                          North America                                                                              69.4 %
                                                       2%                              1%         Africa
                                                                     21 %
                                                                                        3%        Asia                         Oceania                                                               53.5 %
                                                        8%
                                                                                                  Europe                        Europe                                             38.6 %

                                                                                                  Latin America
                                                                                                                          Latin America                    16.0 %
                                                       29 %                                       Middle East
                                                                                36 %
                                                                                                  North America                    Asia               10.5 %

                                                                                                  Oceania                   Middle East               10.0 %

                                                                                                                                 Africa       3.5 %
                                                    Source: Copyright © 2007, www.internetworldstats.com
                                                                                                                                      0.00%      10.00%        20.00%    30.00%   40.00%    50.00%     60.00%   70.00%        80.00%

Copyright © 2007 Accenture . All Rights Reserved.                                                                                                                                                                                       Slide 15
                                                                                                                                          Source: Copyright © 2007, www.internetworldstats.com
Top Global Web Properties

   1. Microsoft                                                                    740,984
   2. Google                                                                                     508,659
   3. Yahoo                                                                                      494,170
   4. Time Warner                                                                                260,387
   5. eBay                                                                                       251,423
     6. Wikipedia                                                                                                   164,675
     7. Amazon                                                                                                      151,033
     8. Fox Interactive                                                                                             135,730
    9. CNET Networks                                                                                                114,940
    10. Ask Network                                                                                                 113,881

      Source:     Total Unique Visitors (000), Age 15+ * December 2006 Total Worldwide - Home and Work Locations.
                  comScore World Metrix

Copyright © 2007 Accenture . All Rights Reserved.                                                                             Slide 16
Top Ten Web Brand
         Average time per user per month

   1. AOL             5:27:46
   2. Yahoo!            3:09:41
   3. Fox Interactive   1:52:54
   4. MSN               1:52:06
   5. eBay              1:49:13
     6. Google                                      1:04:21
     7. Microsoft                                   0:44:14
     8. Amazon                                      0:27:49
    9. Ask Network                                  0:24:51
    10. MapQuest                                    0:12:11

      Source:     Nielsen//NetRatings

Copyright © 2007 Accenture . All Rights Reserved.             Slide 17
The light bulb was not
      invented by the candle
      industry looking to
      improve output.
        Owners of established
        technologies tend to focus on
        making incremental
        improvements to their own
        products, avoiding the potential
        threat to their own businesses.
Copyright © 2007 Accenture . All Rights Reserved.   Slide 18
Digital Disruptions

       Participation                                Mobility
               The future is a world where
             individuals create content and             The future is a world where
            share it with each other without          individuals access information
                 the need for traditional            and services on multiple types of
              broadcasters and distribution               devices from anywhere
                        channels

       Control                                      Quality

            The future is a world where the           The future is a world where all
            media that people consume is               the media produced can be
               control by the individual.              cinema quality – where the
             Scheduling of media will be              output from consumer devices
               driven by the consumer                approach that of the professional

Copyright © 2007 Accenture . All Rights Reserved.                                        Slide 19
The real difference between SD and
         HD content

                                         The real difference is more information
Copyright © 2007 Accenture . All Rights Reserved.                                  Slide 20
So just how much better is a High
         Definition image than Standard
         definition

                                                                     1920 x 1080P - HDTV

                                       1024 x 768 - XGA
                                                       1280 x 720P
                                  768 x 576 - PAL            HDTV
                         720 x 480 – NTSC/VGA

                                                    Total Pixel =345,600
                                                                 2,073,600
                                                                 921,600
                                                                 786,432
                                                                 442,368
       It's important to note that a higher resolution format is not necessarily physically
       larger but it will provide a higher PPI (pixel per inch)/PPCM (pixel per cm) density
Copyright © 2007 Accenture . All Rights Reserved.                                             Slide 21
Indicative application bandwidth
          demands

                                                         Low End “Broadband”
                   Dial-up Service

                                                                                                                                                       Telepresence
                                                                                                                                                3d Holographics
                                                                                                                                             Virtual Reality
                                                                                                                                      5 sec CD download
                                                                                                                                       Multi-channel TV
                                                                                                                                  Video streaming
                                                                                                                                Multi-channel TV
                                                             Video on demand
                                                       Video-streaming
                                                        Video-streaming(VHS)
                                                                        (SD)
                                           Multi-player games

                                                                                                            Typical Broadband
                                  Video Conferencing
                              MP3 Streaming
                              Online games

                                                                                                                                     ADSL Max
                   Teleconferencing
                Basic Surfing
          IP Telephony
          Email

      0        .064                  .128   .256     .512                       1                       2                                10            20             100+
                                                                               Bandwidth Mbps
       •Source: 2010 National Broadband Targets Marketing Australia’s Competitiveness, 31 July 2006, Internet Industry Association
Copyright © 2007 Accenture . All Rights Reserved.                                                                                                                            Slide 22
The network is the computer
                                                                   Text Web    Graphical         Music File       Movie (2 hrs)
                                                                   Page        Web Page
                                                                                                                  Standard         High
                                                                                                                  Definition       Definition
                                                                                                                  (720x486)†       (1080/60i) ‡
                                                     File Size..
                                                                     10KB          200KB              3MB              4GB             28GB
                                            Network Speed

                        GSM                   12.2Kbps             6.5 sec     131 sec           32 mins          30 days          212 days

                        POT                   56Kbps               1.43 sec    28.6 sec          7.3 mins         158 hours        46 Days

                        3G                    384Kbps              0.21 sec    4.2 sec           1 min            23 hours         162 hours

                        ADSL                  8Mbps                0.01 sec    0.2 sec           3.1 sec          66 mins          7.5 Hours

                        802.11b               11Mbps                           0.15 sec          2.2 sec          48 mins          5.6 Hours

                        802.11g               54Mbps                           0.03 sec          0.46 sec         10 mins          69 mins

                        802.11n               540Mbps                                            0.05 sec         59 sec           7 mins

                        Gigabit               1000Mbps                                           0.02             32 sec           4 mins

             Never under estimate the bandwidth of a person with an ipod on a train…….

Copyright © 2007 Accenture . All Rights Reserved.                     † Assumed compression of 50:1         ‡Assumed compression of 40:1          Slide 23
The problem is how to deliver
      the content to the end user
      when the size of the content
      is increasing faster than the
      bandwidth on the network.
         The answer may well be to use the
         technologies developed to “share”
         media files. Peer-2-Peer.

Copyright © 2007 Accenture . All Rights Reserved.   Slide 24
Today’s infrastructures

                   CONTENT                              NETWORKS                        USERS

              TV Studios, Ads,                      Television Networks
                  Movies

            Web Servers,                              Data Networks
       AOL, Yahoo, Advertising                          (Internet)

                   Messaging,
                   Ring Tones                        Phone Networks

                                  Independently designed, with specific content & devices;
                                                    closed ecosystems
Copyright © 2007 Accenture . All Rights Reserved.                                               Slide 25
It’s time for the next step

                                                             Communications
          Broadcasters                                          Networks

      Media Production                                     Broadband Operators

      Personal Content                                       Mobile Operators

               Studios                                   Internet Service Providers

     Enterprise Content                                           MVNOs

            Advertisers

     Content providers                                                                Device Explosion
                                                    The new opportunity is at the
                                                        convergence points
Copyright © 2007 Accenture . All Rights Reserved.                                                        Slide 26
The need for edge devices
                                                                                                          Output Device
                                                                                                            Caching
      Content                                                                      Broadcast
                                                                                                                                  Streaming
      Creation
                                                                         Retail
                                                               “On demand” services                                       Wired
                                                Distribution         Broadcast
                               Controlled
                                Media
                               Movement

                                                                Retail                                                    Wired

                                                                                  Media Hub
                                                               Broadcast                       Wireless                   Wired

                                                                Retail

Copyright © 2007 Accenture . All Rights Reserved.                                                                                      Slide 27
3 Main issues with Media
         revenue at present

                 Ownership of Content               •   Subscription based models

   1.                                               •
                                                    •
                                                    •
                                                        Media Storage
                                                        Insurance
                                                        Format transfer

                   Advertising Revenue
                                                    • Skip advertising through user control
   2.                                               • Broadcaster or producer focused
                                                    • Location specific advertising

                            BBC License Fee
                                                    • What is the role of the BBC ?
   3.                                               • Move to Micro News Production
                                                    • Content production or public service

Copyright © 2007 Accenture . All Rights Reserved.                                             Slide 28
The hardware cost of
      an iPod is insignificant
      compared to the cost
      of the media that it
      holds
      An 80GB iPod will today cost you £259.
      The music to fill the same iPod (20,000
      songs) will cost, via the iTunes Store,
      £15,800.

Copyright © 2007 Accenture . All Rights Reserved.   Slide 29
The Future Home Network

                                                                 Kitche
                                                                       n

                                              Bedro
                                                   om   Loung
                                                             e                                                Study

                                                                                                     Child
                                                                                                             Room

                                                                           Home
                                                                                  Office
                                                                                           Child
                                                                                                   Room
                                                                                                        2

Copyright © 2007 Accenture . All Rights Reserved.                                                                     Slide 30
An ad spend and media time
         imbalance globally
            100 %
                               Online Ad Spend

                                                                            Online Ad            Online Time
                                                                             Growth               Growing
             80 %                                                          Opportunity

             60 %
                                   Offline Ad
                                    Spend                                  Discrepancy:
                                ( Newspapers,
             40 %
                               TV, Radio, Direct                 ~$70 Billion (North America)
                                Marketing, etc)                                                  Offline Media
                                                                 ~$150 - $200 Billion (Global)        Time

             20 %

               0%
                                   Advertising                                                   Consumer
                                     Spend                                                       Media Time
        Sources:            Universal McCann, Google, Accenture Analysis
Copyright © 2007 Accenture . All Rights Reserved.                                                                Slide 31
Summary

     • The long tail of media content becoming
         more pronounced
     •   Increased focus from Telco organisation
         to the delivery of rich media
     •   Continued problems with “last mile”
         delivery
     •   Content size increase providing ongoing
         need for compression improvement and
         distributed storage.
     •   Advertising revenue following viewers
         from television towards Interactive
         technologies
Copyright © 2007 Accenture . All Rights Reserved.   Slide 32
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