THE OFFICIAL MAGAZINE FOR MEMBERS OF THE MARINA INDUSTRIES ASSOCIATION LIMITED - UPGRADES AND RE-DEVELOPMENTS SNAPSHOT OF COVID-19 IMPACTS ON ...
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THE OFFICIAL MAGAZINE FOR MEMBERS OF THE MARINA INDUSTRIES ASSOCIATION LIMITED
UPGRADES AND RE-DEVELOPMENTS
SNAPSHOT OF COVID-19 IMPACTS ON
MEMBER REGIONS
MARINA SUPPLIER GUIDE
2020 - 2nd QUARTER
2
WATERLINE
THE OFFICIAL MAGAZINE FOR MEMBERS OF THE
CHIEF EXECUTIVE OFFICERS
MARINA INDUSTRIES ASSOCIATION LIMITED
UPDATE JUNE 2020
I
n the previous edition of governments on behalf of
Waterline, I opened with the members seeking rental
comments ‘as we go to press abatement and putting the case
this update is changing by the for marinas to be kept open.
day due to the growing impacts MIA has worked alongside the
of the coronavirus.’ Three Boating Industry Association
months on and while the daily (BIA) to add weight to their
CHIEF EXECUTIVE OFFICER: changes are not so great the lobbying firepower. From a wider
Colin Bransgrove pandemic landscape is clearer international perspective MIA
ceo@marinas.net.au and the road to recovery may has been working through the
MEMBERSHIP & COMMUNICATIONS well be a rocky one. ICOMIA International Marinas
OFFICER: In this edition of Waterline Group (IMG) to support global
Michelle Macready we have sought input from efforts to best adapt to the crisis
members across the many COLIN and to pick up on any strategies
info@marinas.net.au
regions of MIA’s membership. BRANSGROVE that could assist our members.
INDUSTRY EDUCATION OFFICER: IMG outputs are placed with the
The comments on the impact of
Vijaya Selveraj the virus reflects the scale of the social and COVID-19 resources section of the MIA website.
education@marinas.net.au economic disruption of COVID-19 and for the As the regions and individual marina
ADDRESS: marina industries the regional specific impacts businesses within the regions have all had
53 Hume Street, Crows Nest NSW 2065 that are being felt. For example during MIA’s to adapt to a new and quickly changing
recent webinar on the COVID-19 recovery YP environment so has MIA. Apart from lobbying
POSTAL: Locke in Singapore reported that marinas and governments we have moved quickly to
PO Box 1204, Crows Nest, NSW 1585 clubs are closed with access only for owners increase our online education and networking
Phone: + 61 2 9439 5806 to check their boats and this may be in place offering to members. For example while we
Fax: + 61 2 9439 3983 until 1 June. (see pages 24 to 27). offered three technical topic webinars last
Across Australia the level of business year, this year we are delivering eight. The Club
Web: www.marinas.net.au
disruption across the regions has varied Marine Emergency Preparedness Course is
greatly. North QLD has been at the epicentre now available online. Registration in this course
MARINA INDUSTRIES of the problems with its core tourism industry should be an essential part of any marinas
ASSOCIATION LIMITED grinding to a standstill. MIA has added its risk mitigation strategy. Registrations are also
weight to lobbying for extra support for this open for the first ever online Intermediate
region from within the Federal government’s Marina Management (IMM) course. While face
tourism marketing package. Through to face courses will always remain central to
our relationship with the Recreational MIA’s education and networking activities the
Marine Research Centre we will have more addition of online options are here to stay.
comprehensive data on the short term For MIA members in locations that do not
impact of the virus on Australian regions normally host education courses or regional
to support further MIA advocacy. Speaking meetings this will be a real boost aligned with
with members across the country indicates MIA’s mission of supporting the sustainable
INDEX those with a strong reliance on food and development of the marina industries.
beverage (clubs in particular) and or a large The extended period of social distancing
4 MIA Member Section number of commercial tourism tenants have along with no group activities has certainly
5 Advocacy been most impacted. The negative impact got most of us yearning for face to face
6-7 Board Updates of Victoria’s harder clamp down on boating social interaction. By May 2021 we expect
has to a degree been off-set for some club to be celebrating the capacity to again
8 Editorial and commercial marinas by Parks Victoria’s come together as an industry at Marinas21
9-11 Technical 12 months’ rent abatement plus the Federal International Conference and Trade Exhibition.
12-13 Education government programs support. The clause The dates are 23-24 May 2021 and the venue
that 100% of the benefit must be passed on is the Surfers Paradise Marriott Resort and
15-18 Supplier Guide to tenants has meant for some members that Spa in the heart of the Gold Coast. The web
19-20 Industry News accepting this requirement would place them site for Marinas21 will soon be active so look
22-23 Sponsor Spotlight in a worse financial position as tenant income out for more information. Ideas on conference
out-ways the cost of the government rental. topics and speakers are greatly accepted as
24-27 Snap Shot of Since the start of the crisis MIA has been are leads on any potential new exhibitors that
COVID-19 Impacts very active writing to all Australian State would be of interest to those attending.
28 Yard Yarns
29 New Members & MIA NETWORKING MEETINGS & UPCOMING WEBINARS
Industry Moves
23 June WA Online Member Meeting.
30 Legal Lines
18 June Webinar – Charting the future of marinas in troubled waters.
14 July NZ Online Combined MIA & NZMOA Member Meeting.
COVER IMAGE:
15 July Singapore Regional Online Member Meeting.
35 BFMII Marine Travelift mobile boat
hoist at South of Perth Yacht Club. 21 July Webinar – Optimal Usage of Company FB page to increase revenue.
WATERLINE Q 2 – 202 0
CHAIRMANS UPDATE
DECEMBER 2019
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4 MIA MEMBERS SECTION
New Website Launched this month
ver the last few months the MIA team have been busy
O working on a new Marina Industries Association
website. The website was released this month
with a sleek new look and is more user friendly for our
members. New features include:
• the ability to sign up for our courses online;
• better member search directory;
• dedicated media centre
• dedicated sponsors section
• better member search directory including the ability
to search by member category rather than just
alphabetically
• launch of Marina Marketplace (where members can
promote the sale of second hand marine equipment,
available tenancies, etc. putting your product in front
of your target market)
• Browse through the new members resource centre.
Are You Receiving
MEMBER MIA E-mails?
RENEWALS Over the last couple of months,
2020 the MIA has ramped up e-mail
communications to ensure members
Member kits have been are kept informed of the constant
sent to all members on changes occurring due to COVID-19.
payment of fees. If you We have however had a higher level
have not received yours, of bounced e-mails. Feedback from
some members is that our e-mails
please contact Michelle.
are ending up in the junk box.
Thank you to our
Microsoft has recently completed
wonderfully loyal an upgrade to Outlook and this seems to be the cause. We ask our members
members who have so to please whitelist the following email addresses as safe senders:
strongly supported MIA info@marinas.net.au;
through the last few education@marinas.net.au
challenging months. and ceo@marinas.net.au
and to check your junk mail box in case delivery is affected by spam filters.
Call to MIA Members to
update the MIA photo library
The MIA is putting a call out to our members to assist in updating
our photo library. We are looking for images (no more than 12
months old) which you would be happy for the MIA to use in social
media posts, Waterline Magazine, eNews, promotion of educational
courses and accreditation programs, website and other marketing
material. All images supplied are to be sent with approval for the
MIA to use freely.
Types of images to include general marina, aerial, customer
service, environmental, training, fuel dock, on land facilities, food and To supply images, please contact
beverage outlets and images with customers, not just generic images. Michelle on info@marinas.net.au
WATERLINE Q 2 – 202 0
A DVO C AC Y 5
MIA Adapt to Support Members in New Environment
S ince the last edition of Waterline the
activities of MIA changed in response to the
COVID-19 crisis. As the focus of our members
quickly changed the MIA changed its priorities
accordingly. We locked in these five priorities:
1. government advocacy,
2. increased member and member to member
engagement and information;
3. increased interaction with like associations,
4. fast track roll-out of online education and;
5. S ecuring government funding to support
industry recovery.
1. Advocacy with Australian States and Federal
governments. Since mid-March to the time of
writing this article 24 May, MIA has written
31 letters, email and media releases including
many in cooperation with the Boating Industry
Association to relevant Ministers, Agency
heads and local politicians. First it was in response to a ICOMIA Marinas Group, British Marine incl. TYHA; NZ
possible complete lock down of marinas and boatyards. MOA and NMMA (USA) have also been valuable sources
We are pleased to say apart from Victoria members of industry market intelligence.
have been able to maintain some semblance of activity
during the period of hardest restrictions. 4. On-line education. With MIA members stretching
Secondly rent abatement from government landlords. from the Middle East to NZ online education made
Again, we are pleased that in most instances State sense pre the pandemic and even more so since. Due
agencies responded quickly and as of 26 May only in no small part to the capability of MIA’s Industry
one agency in NSW is yet to offer any level of relief Education Officer Vijaya Selveraj we have quickly: a)
or abatement. For some members however there is launched the Club Marine Emergency Preparedness
no ‘sharing the pain’ from what has been offered and Course with Phil McGowan CMM delivering the live
in these instances MIA will continue to advocate for zoom workshop to participants; b) increased webinars
members as best we can. from three to eight this year and c) developed
The third advocacy issue has been getting boating the world’s first online GMI Intermediate Marina
activity back and again it is pleasing to note that in all Management Course (IMM) to be held over a 4 week
States the return to the new ‘normal’ is near. In North period commencing in July.
QLD the delay to opening the borders is hitting our While face to face courses will be returning as soon
members extremely hard and MIA has been adding as possible, a legacy of COVID-19 will be the increased
its voice to the huge amount of pressure on the State number of online courses available. Noting the huge
government. geographic spread of MIA membership this will be of
lasting benefit and help bridge the tyranny of distance
2. Increasing member contact. Since the start of the that has inhibited so much industry training and
pandemic MIA has conducted eight zoom meetings education in the past. James Roy, Marina Manager at
involving over 370 members including over 90 in our One15 Marina in Singapore commented: “we have all
first COVID-19 online meeting. The member feedback be enjoying the webinar’s over this period and I would
to these meetings has been positive; for example suggest hosting more event like this even after the
from Scott Marshall, Marina Manager at Breakwater in COVID has passed by.”
Townsville; “ thank you for the MIA communications
concerning government advocacy and the active role 5. Support for Industry Recovery. Tourism is central
the organisation’s been playing in keeping members to the viability of many of the regional economies of
informed and in jobs. Further, the quick transition to our membership. There is strong government support
online meetings and learnings has been great to see for the tourism industry in Australia with millions
and will likely become a far more common medium of dollars to be spent to stimulate demand. 20% of
for even greater connectivity, teachings and general the Australian population participate in some form
engagement into the future.” of recreational boating each year and marinas are
With the flood of ever changing COVID-19 information the spring-board for so much of Australia’s marine
available Michelle has provided members with marina tourism. The MIA has supported the BIA’s push for
relevant information through the MIA website COVID-19 recreational boating to be a key component of the
Resource Bank and Facebook group. forthcoming multi-million dollar tourism marketing
campaign. MIA has also been supporting North
3. In the heat of battle there is strength in numbers QLD members dire need for government assistance.
and for MIA the strategy to work closely with AIMEX Additionally MIA has also sought government
and the BIA in particular has been very important funding for Marinas21 International Conference
and valuable. Sharing information, resources and the and Trade Exhibition 24-25 May 2021 to enrich the
coordination of activities has added to the effectiveness tourism content of the program and increase the
of each organisations advocacy and planning. The benefits for members.
Q 2 – 202 0 WATERLINE
6 M E E T T H E B OA R D
Meet the Board
The MIA Board of Directors are responsible for driving the Associations strategic direction and providing industry leadership
and guidance to ensure the long term sustainability and growth of the Association.
You know the names, but do you really know who they are? Over the next six editions we will introduce you to each Board
member through their response to a series of set questions to provide an insight into their lives and what drives them.
Trenton Gay (Director) in the Southern Hemisphere and is the cornerstone of the 250ha
Brief summary of background: Gold Coast Marine Precinct.GCCM is the most awarded and highly
I studied Construction Management at accredited marine facility in Australia.
QUT (whilst also working full time as a We are currently engaged in the design and approval process for
Junior Project Manager) and then gained Stage 2 of GCCM. The adjacent 20ha site, purchase in 2007, will
invaluable experience in construction, project accommodate yachts up to 80 metres and 1,200 tonne.
management and ‘life’ both here in Australia What initially attracted you to the marina industry?
and the USA/Canada. I began work with Having grown up around charter boats, game fishing, marinas and
our family construction and development waterfront developments, I experienced first-hand the joy of boating
company at 26. I worked my way up to my current position as CEO from a very early age and was drawn to the industry as a career path.
overseeing a diverse portfolio of commercial, industrial, residential Not everyone gets to build a career in a lifestyle industry that they
and agricultural properties and developments. are passionate about, surrounded by so many like-minded people.
What is your industry experience and what are you up to now? Where do you see the industry in ten years?
Our family company has been involved in waterfront and marine Boats are most definitely getting larger. We started with 150t lift 20
developments since 1979. In 1998 I began my involvement with the years ago and now we have a 250t lift with designs in place for a 1200t
design, construction and launch of Gold Coast City Marina & Shipyard lift. We’ve already had to increase the length, width and height of our
(GCCM), in partnership with the Leigh-Smith Family. refit sheds and our work berths. Size will definitely continue to matter.
In 2002, I also took on the role of Project Manager for the Riverlinks We also have an ‘aging population’ of vessels here in Australia
Canal Estate development located upstream from GCCM. The and demand for refit and repair of these aging vessels will most
development included 500 canal blocks, waterfront/highway front certainly increase.
commercial sites and a 60-berth marina. The South Pacific region will continue to grow in popularity as a
In 2014, we took sole ownership of GCCM and I took over as CEO. cruising destination regardless of size of vessel or size of budget.
We’ve since invested heavily into upgrading our facilities and our Our favourable Australian dollar and the quality of our marine trades
human capital and also in promoting the Australian marine and creates a massive opportunity for the Australian marine industry.
superyacht industry across the globe. Today, with over 80 on-site The protection of the environment and preservation of our
businesses, employing over 800 marine related contractors, GCCM is waterways will continue to be of paramount importance for the
the most comprehensive vessel maintenance, refit and repair facility future growth and sustainability of our industry.
Stefan Borzecki CMP (Director) What initially attracted you to the marina industry?
Brief summary of background: Years ago my local yacht club wanted to build a few berths
I was the founder of Yaringa Boat Harbour built against the local jetty! In those days we had a lot of
located in Westernport, Victoria. After studying tradesmen as members so each helped in his or her area of
Civil Engineering and working on major expertise, thus I as an engineer voluntered to design and draw
construction sites around Australia and in Saudi up the jetty and berths including the necessary submissions to
Arabia, I went back to University to complete the Local Government etc. They stuffed me around so I went
an MBA with its central theme being on the higher up into the State Government and got our Approval.
development of a marina in Melbourne. Where do you see the industry in ten years?
Since the early 1980’s I have been involved in the design and Going back to before the virus i.e. the early part of the 21st
development of major marinas in Victoria and Queensland e.g. Mirage Century there were already tell-tale signs of a rapid shift and
Marinas. Whilst working in merchant banking I acquired a large decline in the demand for future marinas in the developed
waterfront property approximately 60 kms south of Melbourne and world. This was compounded by the ever-growing size of
slowly developed a large waterfront complex that now caters for over vessels as their owners aged combined with the reduction in
600 boats and has over twenty boat trades located on the site in the interest of boating in the younger generations. Thus, the
separate factories. early signs in the USA, whereby marinas were being filled in
What is your industry experience and what are you up to now? and more waterfront apartments built; displacing boats but
I have spent the past fifty years involved in sailing/boating following the adage best and highest use of the land. Our
predominately in Westernport, Bass Strait and around Tasmania. industry is following the same path as in golf, people like to
Whilst the business opportunities for boating around the look at the golf course/water but less and less are playing.
Mornington Peninsula are virtually unlimited and Yaringa will expand Second hand boat prices are dropping the world over; the first
to over 1,000 boats and apartments etc. (Canberra/bureaucracy victim in a recession are luxury goods. Combine that with a
willing). I have recently sold Yaringa Boat Harbour, after 40 years. lack of skills to repair and the lack of interest by the younger
I wanted to also put some time back into the industry and help generation means we have seen the peak of the marina Industry
develop the MIA by expanding its role both here in Australia and which needs to go into a long drawn out survival mode. There
overseas. I have also had Public Company directorships and untold will be no new marinas built in Australia for a very long time;
hours of dealing with Planning and Environmental bureaucracies after all it was only a recent phenomenon after the second
which I hope will help add expertise to continue the re-profiling of world war!. Postscript – Stefan is still working towards building
marina’s as a benefit to the community. a new marina!
WATERLINE Q 2 – 202 0
B OA R D U P DAT E 7
MIA BOARD DEVELOPMENTS The Marina Industries Association
(MIA) AGM has been held and all
F ollowing the 2020 MIA AGM
the MIA Board nominated
office bearers and the following
Mike Harvey CMM (QLD); John Hogan
CMP (QLD) and Nicky Vaux (NSW).
The MIA has also taken the
nominated Directors have been
voted back onto the Board for
appointments were made: Chairman, opportunity to further strengthen another 24 months.
Andrew Chapman CMM (SA); Vice the Board with the appointment of The MIA Board of Directors are:
Chairman John Spragg Hon. CMP Lorraine Yates to the Board in the Chairman, Andrew Chapman CMM
(VIC), Treasurer Stuart Walton (WA). capacity as an Additional Director.
(SA); Vice Chairman, John Spragg
Directors re-elected to the Board at Lorraine is the General Manager
Hon. CMP (VIC); Treasurer, Stuart
the 2020 AGM are Darrell Barnett of White Bay 6 Marine Park PL
CMM (NSW); Stefan Borzecki CMP located on Sydney Harbour. The MIA Walton (WA); Darrell Barnett CMM
(VIC); Peter Byrne (QLD); James constitution allows for up to three (NSW); Stefan Borzecki CMP (VIC);
Burbury (TAS); Trenton Gay (QLD); Additional Directors to be appointed Peter Byrne (QLD); James Burbury
subject to keeping under the (TAS); Trenton Gay (QLD); Mike
maximum (14) number of Directors.
Harvey CMM (QLD); John Hogan CMP
MIA Chairman Andrew Chapman said
the appointment of Lorraine Yates (QLD) and Nicky Vaux (NSW).
to the Board is a very positive move.
“Lorraine brings to the Board a very professional level with people who
relevant skills set. Her background in have such valuable experience and
senior government roles, the marine passion for our industry. I’d like
industry and more recently at White to thank the Board of Directors
Bay 6 will ensure her contribution for their confidence and for the
to the Board and the setting of MIA opportunity to contribute to the
strategy will be of significant benefit growth and success of the industry,
to MIA and the wider industry. particularly at this moment. Its an
Lorraine Yates commented on ideal time to examine and take
her appointment “I feel so very a fresh perspective in setting
honoured to join the MIA Board. It directions for the future. We have
Lorraine Yates.
will be a privilege to engage at this an exciting time ahead of us.”
The Original
Easy operation
with remote control
BUTCHART MARINE SERVICES Phone: +61 (0)2 9905 7713 www.roodberg.com
Mail: greg@butchartmarineservices.com.au
Q 2 – 202 0 WATERLINE
8 E D I TO R I A L
RECREATIONAL HUBS City Botanic Gardens
Recreation Hub.
SHINE BRIGHT ON THE
Brisbane River
B ellingham Marine have recently
designed and built three
Recreation Hubs at the City Botanic
to design and build three Recreational
Hubs providing boat owners casual
berthing options”.
exceptional product, a system suitable
for a high wash and wave environment.
The project wasdelivered on time and
Gardens and Murarrie for Brisbane He further went on to state “we on budget”.
City Council on the Brisbane River in required a marina system capable of City Botanic Gardens Recreation
Queensland. The River recreation hubs providing a long-term solution for hub located on the Brisbane River
are new multipurpose infrastructure recreational boat and non-powered provides boat owners with casual
designed to accommodate recreational craft, Bellingham Marine provided an berthing options for vessels up to
vessels, commercial tour boats, sail 40m. Paul Sorrell- QLD Manager
and non-powered small watercraft stated, “the commercial T Head full-
such as kayaks, canoes and stand up length aluminium platform provides a
paddleboards. The recreation hubs are All projects utilize Bellingham higher freeboard for ferries and larger
tailored to more passive recreational vessels including vertical fender posts.
Marine’s latest componentry
users as well as short term use for Non powered craft are provided with
motorised recreational vessels. including composite rods a lower freeboard pontoon utilizing
David Morris, Senior Project composite walers for ease of access
and reinforcement.
Manager at Brisbane City Council including a kayak and SUP rack.”
commented, “Brisbane City Council Murarrie and Riverhills Recreation
selected Bellingham Marine Australia Hubs provide berthing for non-
powered craft by way of the lower
freeboard section and berthing
for vessels up to 40m. Each Hub is
installed with LED lights on the
outer pontoons.
All projects utilize Bellingham
Marine’s latest componentry including
composite rods and reinforcement
providing long lasting performance.
Outer pontoons are strengthened
using post tensioning composite rods
for additional rigidity and longevity.
Given the city environment and
restrictions, the pontoons were
sub assembled off site and towed
Murarrie Recreation Hub.
into position.
WATERLINE Q 2 – 202 0
TECHNICAL 9
HYDROHOIST BRINGS NEW PRODUCTS TO THE MARKET
H ydroHoist Boat Lifts have recently released
their personal watercraft (PWC) docking
platform, the HydroPort Epic and pontoon
The HydroLocker Series which includes the
new 78-inch rectangular HydroLocker™ offers
two designs. Built to withstand harsh marine
storage solution - HydroLocker. environments and manufactured with a tough,
To improve convenience and the safety of those UV-stabilized polyethylene construction,
boarding the vessel, the Epic PWC platform was the rotomolded HydroLockers are impact
designed with a wider walkway and built-in anti- resistant and virtually maintenance free.
slip surface for easier access around the craft. The Both HydroLocker designs accept standard
additional walkway footprint also allows operators padlocks and are the most convenient,
to safely clean and cover the PWC after use user-friendly lockers to securely store any
without having to balance on smaller walkways. belongings. The rotomolded polyethylene
For simple maintenance, the HydroPort Epic is is also more resistant to cracking and is
equipped with enhanced drainage to remove any longer lasting than fiberglass without the
debris and water from the platform. A redesigned maintenance.
rear entry allows for a smoother loading and HydroLocker is available in two models: a
launching process. The new platform can connect 50-inch Triangular and a 78-inch Rectangular
with the existing HydroPort Extreme model. version. The Triangular version offers 14 cubic feet of storage
“HydroHoist is committed to supporting innovation in the capacity. Its recessed back accommodates a water riser and
boating industry,” said Mick hose storage and it also integrates simply with a HyPower
Webber, CEO, HydroHoist, LLC. “We continuously keep up with EnergyMate power supply for an all-in-one water and power
the latest trends in both boat and PWC development. As these organizational tool. The new Rectangular HydroLocker boasts
products continue to get larger, HydroHoist is growing, enhancing 25 cubic feet of storage capacity. The tongue and groove
and redesigning our product lines to accommodate the larger lid resists water penetration and the unit is built with spill
capacities while maintaining our core quality, craftsmanship management features that compartmentalize spills to avoid
and performance that we build into every product.” liquid from spreading through the inside of the locker. The
The platform includes six sets of UV protected wheels, with ribbed bottom of the lockers provide better structural support,
the ability to lift over 900 kilograms. The Epic model weighs increases airflow and doesn’t trap water between the locker
195 kilograms. and dock, reducing wood rot and mould.
Italian Made - CE Approved
B OAT S TA N D S , C R A D L E S A N D T R A IL E R S
www.aerlift.com.au
GCCM COMPLEX – GOLD COAST, QUEENSLAND
Ph: +61 7 5556 0244
A U S T R A L I A
Q 2 – 202 0 WATERLINE
10 TECHNICAL
DIGITAL OUTBREAK: MARINA MASTER©
HELPS MARINAS IN PANDEMIC BREAKOUT
I n this ever-changing world,
Marina Master© acknowledges
the importance of being agile and
Management module. Businesses
will now be able to input/load their
suppliers’ details and stock into
storm/cyclone season preparedness.
A relevant addition to this module is
the ability for sites to track cleaning
adapting to the ‘new normal’. With Marina Master© and (from the maintenance, this will enable marina
COVID-19 bringing many industries to system) staff will be able to generate managers and marina staff to ensure
a standstill, there are several industries Purchase Orders. Purchase Orders that the regular cleaning tasks have
(marinas for example), fortunate to can then be sent directly from the been completed, by whom, when and
remain open. In weathering the Marina Master© system and when when is it due next. These tasks can
storm, a raft of changes have come stock is received, staff can enter, be scheduled to occur every hour, six
into effect to maintain physical close the Purchase Order and mark hours or daily etc.
distancing, remove cash payments, it as ready to process by Accounts In aiding Marina Master© sites to
giving higher priority to cleaning Payable. In addition, this module continue with business as ‘unusual’,
maintenance and implement various can also be configured to create they are implementing some changes
cost reducing measures. automatic Purchase Orders for each to existing modules also. These
Marina Master©’s main goal was to supplier based on minimum stock changes alongside existing Online
assist customers and marina owners/ levels (pre-programmed in the Booking module and Marina Master©
operators through this period and into system) and will sit ready to be sent Apps allow staff to deliver the highest
the ‘new normal’. Therefore, Marina or modified by staff. possible level of customer service
Master©’s team are focusing on a new while limiting close contact and
range of modules and upgrades to maintaining recommended social
existing system functions, due to be distancing. Changes include:
As the needs of Clients
released in the coming months. • introduction of remote dock walks
Marina Master© team believe that by and Business evolve, utilizing the CCTV system,
introducing new modules such as the • remote check-in at the click of a
Bank Feed module, Purchase Order
Marina Master© team is button with automatic meter read
module and Asset & Maintenance committed to making the functions,
Register module including Cleaning • the ability for customers of the
Maintenance module, businesses can transition of New Normal marina to load and save preferred
be facilitated in lowering their overall as seamless as possible. payment methods through the
yearly fees, staff training costs and myMarina© App (setup DDR & CCA)
resources by combining them all • changes to ordering systems allowing
within Marina Master©. marina customers to order take away
The new Bank Feed module will be The last of the new modules is Asset food and drinks, billing directly to
released with two options, the first being & Maintenance Register, designed to their account with the ability to pay
a manual upload of the bank statement assist businesses in streamlining both with (in system) saved card details.
file and second, an automated daily scheduled and unscheduled tasks. As the needs of Clients and Business
upload from your financial institution to This module will enable storage of evolve, Marina Master© team is
Marina Master©. The module will allow details on all owned assets, allowing committed to making the transition
for faster reconciliation of payments staff to schedule maintenance, safety of New Normal as seamless as
and allocation of BPAY, cheque and checks and ensure that registration possible. The introduction of these
EFT payments. and insurances are kept up to date. modules is a first step in the right
For boatyard businesses, the new It will also allow for the creation of direction to simplified, minimal contact
Purchase Order module will interact in-house work orders based on dock processes for staff and clients, made
directly with the existing Stock walk or seasonal site checks such as possible by Marina Master©.
WATERLINE Q 2 – 202 0TECHNICAL 11
SYDNEY SUPERYACHT MARINA
SEWAGE PUMP OUT SYSTEM UPGRADE
T his standout marina was first
built in the late nineties to
accommodate visitors to the 2000
Sydney Olympics. Since that time, not
only have the yachts gotten bigger
but the requirements of many of
the yacht owners have reached the
point where a number of upgrades
to facilities are required. Clemens
Overdijk, the Marina Manager since
2016 has been very interested in
ensuring that their customers get the
best experience possible.
One aspect that is very important
to many yacht owners is the ability
to quickly and cleanly discharge any
wastewater from their vessels. No one
wants leaks or the risk of overflows, or
odours and importantly no one wants
to spend hours tied up discharging
wastewater. Or even worse needing to
go to a different marina to discharge.
There are many smaller marinas now
unable to handle the size of the tanks,
New Pump Station Upgrade and touch screen application.
or the depth of the yachts, causing
them to go elsewhere, at quite a cost.
An important bonus for the yacht
owners is that each berth offers a direct
connection to the vacuum system.
Clemens looked at a variety of
solutions from around the world and
found that Flovac, a local company,
was doing large scale marina sewage
systems at a number of large marinas
around the world and catering to
the largest of yachts. These included
projects in Barcelona, Spain, Italy
and Greece.
Remote Activation of Pumps
One aspect of the work that Flovac
had been doing around the world was
in the technology space. Flovac uses
IOT (Internet of Things) technologies
to enable remote troubleshooting of
the system as well as remote operation
of the system. Many existing pump out
systems require the yacht manager
to locate the pump station, turn it on
manually (if it is working), go back
Sydney Superyacht Marina, Sydney.
to their yacht to start the operation
which may take many hours to
complete. If someone else is using it, System Success a ‘smooth operation’ for all involved.
or if there is a problem, it may well The very first yacht that tried out They commented to other boat owners
affect the ability of the yacht to get the new system was a new 65m that this is the best system that they
back into action in a timely manner. superyacht, one of the larger yachts had come across in Australia.
Flovac has developed an app for the at the marina. They had experienced The ‘significant investment’ needed
phone, which the yacht owner can log a lot of difficulty with the old system, to secure the system is considered
into from the comfort their yacht. At often having to go to a different a sound decision. It adds to the key
a glance they can see if the facility marina altogether as the system could features of the Sydney Superyacht
is available. Couple the yacht to the not handle receiving pumped flows. Marinas and gives captains even more
access port, push start on the phone With the new system, the 6,000 litre confidence the marina meets their
and discharge the wastewater. discharge took less than an hour and requirements.
Q 2 – 202 0 WATERLINE12 E D U C AT I O N N E W S
IMM AND EMERGENCY PREPAREDNESS COURSES ONLINE
M IA has ramped up its online
education and activities to keep
the continuity of learning taking place
For the first time anywhere the
Intermediate Marina Management
(IMM) course is now also available
in light of the current global situation online. This will allow marina industry
and with social distancing measures personnel from across the region of
continuing to be enforced. MIA delivery to make use of their time
MIA is now offering the popular in a productive way while the social
face to face Club Marine Emergency distancing and related travel measures
Preparedness course as an online are in place. Participation will ensure
option. It is structured as a hour self- participants management and
study portion and 2 hours live online operational skills are being enhanced
session with the industry veteran and careers are moving forward.
and Marina Manager Phil McGowen In self-directed blended learning,
CMM. An encouraging number of students will use a combination of and guidance to get a holistic
participants have registered for the online and virtual classroom learning understanding of the topic.
course within 2 weeks of the course to guide their own personalised To register and for more details visit
launch. Participation in this course inquiry, achieve formal learning goals, our IMM and Club Marine Emergency
should be part of any marina’s risk and connect with mentors digitally. Course webpages or email
mitigation strategy. Presenters are tapped on for Q &A education@marinas.net.au
AMM FACE TO FACE COURSE ON TRACK
A s government’s continue to ease restrictions, MIA is planning
to conduct the AMM course scheduled for 20th to 25th
September at the Vibe Hotel Rushcutters Bay at Sydney NSW. The
AMM offers its graduates both a national and international business
perspective on management issues, and a long-term network
of contacts to rely on in the future. The course goes beyond the
basics to teach the forefront of marina management best practises.
If you have three years’ experience as a marina manager working
on-site in a marina OR three years working onsite in a marina as
an assistant/other manager or five years in a leadership position in
a marina affiliated company and have completed the IMM course,
you are will be eligible to attend the AMM course.
To register for the course or for more details visit our AMM
Course webpages or email education@marinas.net.au.
TAKE ADVANTAGE OF
MIA’S FREE WEBINARS
Webinars allow participants to acquire knowledge
without being bound to a specific geographical location.
MIA rolls out situationally pertinent and industry technical
webinars regularly for its members. Experts from the
marina industry and affiliations are invited to present on
these webinars.
MIA has presented five webinar topics in the last three
months that include Managing COVID 19 and its Impact
on Business, Legal Issues Facing Marinas – Commercial
Contracts, Blackwater Pumpout Systems, Recovery
from COVID 19 and Breakwater for Still Waters. More
webinars are scheduled for the coming months. The next
webinar titled Charting the Future of Marinas in Troubled
Waters: Using a risk management process to identify
future trends and develop practical solutions to complex
environmental, health and climate issues is on 18th June.
Members can attend these webinars for free as part
of their membership benefits and also have access to
previous recordings of the webinars on the MIA website.
WATERLINE Q 2 – 202 0E D U C AT I O N N E W S 13
STEFAN BORZECKI CMP
C ongratulations to Stefan Borzecki; long
standing MIA Board member who has been
awarded the globally recognised Certified Marina
Professional (CMP) designation. Stefan has been a
Certified Marina Manager (CMM) for many years.
However with his more recent move out of active
marina management and into broader marina
industry activities the CMP designation is seen as
more appropriate. The Global Marina Institute (GMI)
has recently simplified the process for transitioning
from CMM to CMP. GMI is actively encouraging
former marina managers still active in the industry
to consider this opportunity which ensures their
ongoing participation in the associated Continuing
Professional Development program and wider
industry acknowledgement of their globally
recognised designation.
2020 EDUCATION & MEETING TIMETABLE
DATE MEETING COURSE LOCATION
All year round Club Marine Extreme Weather Preparedness Course World wide - Online
UP2 June Tasmania - Members & Industry Networking Meeting Tasmania - Online
DA
New South Wales - MIA & BIA 2020 Members &
10 June NSW - Online
Industry Networking Meeting
TE
Club Marine Emergency Preparedness Online Course
17 June Australian Eastern Region - Online
Part 2 Live session
S
18 June Webinar – Risk Management for Marinas World wide - Online
Western Australia - MIA 2020 Members & Industry
O
23 June WA - Online
Networking Meeting
N
Online Intermediate Marina Management Course (incl. Australia/Asia Pacific Region -
2nd July – 6 Aug
4 live online sessions) Online
W
Club Marine Emergency Preparedness Online Course
8 July Western Australia/ Asia - Online
Part 2 Live session
EB
New Zealand - MIA & NZMOA 2020 Members &
14 July NZ - Online
Industry Networking Meeting
South East Asia - MIA 2020 Members & Industry Asia (Singapore/ Thailand/
SI
16 July
Networking Meeting Malaysia/Indo) - Online
Optimal Usage of Company FB page to increase
TE
21 July World wide - Online
revenue
Vendor Online Seminar – Marina Software and
29 July World wide - Online
Security
Club Marine Emergency Preparedness Online Course
17 Sept Middle East - Online
Part 2 Live session
Vendor Online Seminar - Pontons & Pedestals
23 Sept World wide - Online
Seminar
15 October Webinar – Dredging Marinas navigation channel World wide - Online
Q 2 – 202 0 WATERLINE14 U P DAT E S
AUSTRALIAN ENERGY REGULATOR DEVELOPMENTS
A s Australian readers
of Waterline may
be aware MIA has been
agitating since early 2019 for
an industry wide exemption
from the embedded
electricity network
obligation for marinas.
On the 27th March 2020
MIA was informed through
the relevant Ministers office
that MIA should make a
formal submission regarding
its concerns by seeking
consideration of marina
“berths” being specifically
listed as an exclusion (e.g.
in the listing of industries
covered: delete “Marinas”
and insert “Marinas (except
berths)”). This would bring
certainty, clarity, efficacy,
and AER compliance of
land-based premises and
their commercial activities
to the marina industry
(whilst excluding water-
based berths).
MIA is pursuing this course
of action and will keep
members up to date on
MPOD 300 recently unveiled at Sanctuary Cove by Patron Power.
further developments.
GLOBAL GOLD ANCHOR
ASSESSORS TO MEET
G old Anchor assessors from six countries will be
coming together for their first meeting in June
using the now familiar online meeting platform.
“Gold Anchor marinas are assessed by a
creditable and experienced team covering the globe.”
Kenny Jones - IGY Executive Vice President - Operations - Island Global Yachting
Instigated by MIA the objectives of the meeting are Marinas in: United States, Caribbean, Latin America and Mediterranean
to ensure there is a consistent interpretation and
assessment of the Gold Anchor criteria; to identify
any specific items of assessment that need better
definition or clarity; any changes needed to criteria
due to changing circumstances – e.g. new technology
Emanuele Rinaldi Italy Alistair Skinner China John Lewis Australia
and to provide MIA and TYHA with any other
feedback to ensure the continual improvement of the
Gold Anchor Program.
John Lewis has been assessing marinas on the East
Coast of Australia in the Gold Anchor Program for
Andrew Jaggers Ireland Murat Tuncer Turkey Tony Dye England
the past three years. He believes the meeting will
be valuable to share experiences and to discuss any
specific assessment items that cause confusion or
may need modifying.
With the pandemic putting a temporary holt to site
assessments by the assessors the meeting will also Mieke Vleugels Belgium Andrew Monks Australia
be a good opportunity to strengthen the connections
between the assessors across the globe.
www.tyha.co.uk www.marinas.net.au
WATERLINE Q 2 – 202 0WATERLINE SUPPLIERS GUIDE
BRONZE SPONSOR
BOAT BUILDER
International Marina Consultants
Maritimo (MFG) International Pty Ltd
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Q 2 – 202 0 WATERLINEWATERLINE SUPPLIERS GUIDE
BRONZE SPONSOR PARTNER
Butchart Marine Services Club Marine Limited
M: 0438 548 163 P: 1300 00 CLUB (2582)
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