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The Scout Association of Australia
Queensland Branch Inc.
2020 (OPERATIONAL) PLAN
SCOUT PLAN
Queensland Branch
SCOUTING YEARS
2013 - 2016
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 1
V i s i o n
That Scouts Queensland be recognised as the pre-eminent and dynamic Movement for youth opportunities and the
development of young people who contribute as responsible citizens to the community.
M i s s i o n
To extend to every community the opportunity to deliver Scouting using the Fundamental Principles, Educational Methods
and recreational activities to develop self-reliant, supportive and committed people.
LEGEND
CC Chief Commissioner
BEC Branch Executive Committee
EM Executive Manager
OM Operation Manager
DCC Deputy Chief Commissioners
BC Branch Commissioners
RC Region Commissioners
DC District Commissioners
GL Group Leaders
MPO Marketing and Promotions Officer
PDGO Project Development and Grants Officer
RDSO Region Development and Support Officer
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 2
K e y S t r a t e g i e s
To be a Movement which has trained, To be a Movement which is sustainable by its To be a Movement which delivers a dynamic,
competent and committed volunteer leaders effective use of financial, physical and exciting and vibrant youth program true to
and supporters material resources Scout fundamentals
To be a Movement which retains and To be a Movement recognised by the
increases membership of young people and community as the leading organisation for
young adults young people
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 3
KEY STRATEGY
To be a Movement which has trained, competent and committed volunteer leaders and
supporters
STRATEGY TARGET TIMELINE RESPONSIBLE
Review and implement the Adult All trainee leaders to complete the first Three monthly for all new leaders DCC, RC, BC, ACC, DC, GL
Development Plan (ADP) within the ADP three months from sign-up.
Branch, Regions, Districts and Groups as
per Adults in Scouting (AIS) policy. 100% of all leaders to have ADPs in the 2015 DCC, RC, BC, ACC, DC, GL
next two years.
50% of leaders without ADPs to have 2014 BC, RC, ACC, DC, GL
these in 12 months.
Review the availability of recruitment Review Recruiting Adult Volunteers December 2013 DCC
and retention tools (youth and adult (RAV) toolkit developed nationally.
members) and their suitability and
effectiveness. Publish on website. February 2014 EM
Develop or revise available materials. December 2013 DCC Adult Training and Development
Packaged training materials are available Develop one hour packaged support December 2014 DCC Adult Training and Development,
for Region and District training materials to support Region and District CC
meetings. training meetings.
Implement packaged District Training December 2014 RC, DC
Meeting (DTM) training material
Support all leaders to obtain their Wood Develop strategies to encourage all December 2013 DCC Adult Training and Development
Badge within two years. uniformed adults to move from trainee
to provisional leader within 12 months
of appointment.
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 4
Implement strategies to ensure 100% of March 2014 DCC Adult Training and Development
leaders have their Certificate of
Leadership within 12 months of
commencing.
Develop and implement strategies to March 2014 DCC Adult Training and Development,
encourage 80% of all uniformed adults CC
to complete the Wood Badge training
within two years.
Ensure e-learning and all formal training Ongoing DCC Adult Training and Development
is delivered meeting the National
curriculum.
Review to simplify and make December 2013 DCC Adult Training and Development
recommendations to National
Commissioner for Adult Training and
Development regarding e-learning
expectations.
Comply with the relevant legislations for Follow up on aged Blue Card requests September 2013 EM
Child Safety and child abuse.
Ensure Branch meets the current Ongoing CC, RC, DC, GL, EM
legislation in regards to the Blue Card
system.
Evaluate the effectiveness of Chartering. Evaluate the effectiveness of the current Region Commissioners Conference, CC, DCC, RC
Chartering process and update if November 2013
required.
Provide opportunities for young adult Invite young adult members to join Ongoing CC, RC, DC
members to participate at Branch and subcommittees at Branch, Region and
Region level. District level.
Identify and recruit young adults to Ongoing CC, RC, DC
undertake management and leadership
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 5
roles.
Support leaders to gain further skills to Promote training as offered through December 2014 CC, RC, DC
undertake their roles. Scouts Australia Institute of Training
(SAIT) as a tool to extend role as a leader
Assist volunteers and supporters to be Develop resources and training January 2015 CC, RC, DCC
trained for their Scouting roles. packages.
Deliver these as required in local RC, DC, DCC Adult Training and
communities. Development
Develop people in local areas to deliver December 2014, December 2015 DCC Adult Training and Development,
training on a local basis. RC, DC
Give recognition of non-scouting Review the procedures for recognition December 2013 DCC Adult Training and Development
qualifications held by leaders. of non-scouting qualifications held by
leaders, including Adventurous Activities
qualifications.
Establish the succession strategy for the Review current appointment process June 2014 CC, Branch President
Chief Commissioner of the Branch and recommend to Branch Executive
Committee and Branch Council.
Discuss whether an extension of term of September 2014 President
incumbent will be required.
Call for nominations or confirm October 2014 BEC (President)
extension for the Chief Commissioner
position
Decision regarding reappointment of January 2015 BEC (President)
Chief Commissioner for a further period
or decision regarding interview and
appointment of Chief Commissioner
elect.
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 6
KEY STRATEGY
To be a Movement which is sustainable by its effective use of financial, physical and
material resources
STRATEGY TARGET TIMELINE RESPONSIBLE
Review the current Scout Membership Investigate options in linking SMS to December 2013 EM
System (SMS). Scout Central.
Broaden the access to the Scout December 2013 EM
Membership System and investigate
online processes for new youth and
adult member initial processing.
Consider ways in which SMS can be July 2014 EM
expanded to include youth member
awards which are maintained by the
section leader.
Implement the National digital media Develop an ongoing schedule for QSC December 2013 EM
strategy. policies and procedures, including
updating the Human Resources manual.
Continue developing efficient ways for Ongoing EM
users of the website.
Implement the Branch IT Strategy Replace servers, old laptops and August 2014 OM, EM, BEC
personal computers in accordance with
existing IT strategy in place.
Ensure a policy is in place to allow all December 2013 OM, EM
staff, including Branch volunteers, to
have adequate soft copy and hard copy
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 7
space to store their work documents
enabling a clear desk policy.
Branch campsites and other properties Further develop the role and duties of December 2013 BA Baden Powell Park and Baden Powell
used effectively. the Baden Powell Park subcommittee. Park subcommittee
Expand the role of the Resources September 2013 ACC Community Development and
subcommittee. subcommittee members
Establish Karingal campsite August 2013 DCC Resources
subcommittee.
Establish the Eprapah campsite October 2013 DCC Resources
subcommittee.
Undertake a feasibility study to develop January 2014 BEC, EM
Baden Powell Park as an outdoor
recreation centre managed and
controlled as a commercial business.
Evaluate the effectiveness of the Region Evaluate the effectiveness of the Region September 2014 CC, RC, DCC
Support and Development Officer Support and Development Officer
position. position.
Review the need to employ at least one March 2014 CC, DCC, RC
more Region Development and Support
Officer.
Complete the review of duty statement July 2014 CC, EM
and terms of employment.
Continue to enforce the Adults in Develop tools to emphasise the benefits July 2014 CC, DCC, RC, BC, ACC, DC and GL
Scouting policy. of the Adults in Scout policy for use in
Region and District meetings.
Formulate the Leader in Charge policy. Region Commissioners Conference, CC, DCC, RC, DC
November 2013
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 8
Strengthen the understanding of Formulate the policies necessary to be December 2013 Risk Management Committee
ScoutSafe and Risk Management included in QBSI.
through the Branch.
Develop and deliver training packages. June 2014 DCC Adult Training and Development
Ensure National policies are included in February 2014 Risk Management Committee, EM
Queensland Branch Scouting
Instructions.
Maintain adequately trained and Investigate traineeships in Certificate in September 2013 CC, EM
competent staff for the Queensland Business Admin to up skill relevant staff.
Scout Centre.
Investigate traineeships for Scout Supply September 2013 EM
centre staff to undertake Retail training.
Investigate a suitable incentive scheme December 2013 EM
for all staff members to improve staff
retention and service delivery.
Distribute Queensland Branch Scouting Implement the updated Queensland September 2013 CC
Instructions (QBSI) in updated form Branch Scouting Instructions.
Distribute memory stick for all Adult October 2013 EM
Members.
Ensure QBSIs on the website are kept Ongoing EM
current.
Evaluate the effectiveness of Assess the effectiveness of Encompass Quarterly EM
Encompass. as a communication medium.
Publish fundraising materials Document the current fundraising and Ongoing CC, MPO, EM
appropriate to Queensland Branch. grant material available from the
Queensland Scout Centre and provide
members with a list.
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 9
Ensure the cost of Scouting is not a Continue investigating ways through Ongoing CC, DCC, RC, EM
limiting factor in relation to recruitment which the membership fees can be kept
and retention of members. as low as possible.
Promote the Branch operated camping Ensure the Branch camping and Ongoing EM, DCC, RC
and activities centres. activities centres are up to standard and
well known by other youth organisations
and outdoor recreation providers.
Continue the Association’s involvement Ongoing BC Adventurous Activities, BC Adult
with Queensland Outdoor Recreation Training and Development, Activity
Federation. Leaders
Ensure the Association is gaining Investigate which properties are not Ongoing (especially after returns are RC, DC, GL, EM, Property Officer,
optimum support from property contributing adequately to Branch funds received) Resources and Finance subcommittees
investments. Investigations to be and give consideration as to whether the
completed on all leases. money invested can be put to better
use.
Ensure all leased properties (when Prior to renewal RC, DC, GL, EM, Property Officer
leases are to be renewed) are evaluated
as effective viable groups or return the
site to the relevant council authority.
Review the compliance by formations in Review the present system including: January 2014 CC, DCC, RC and EM
relation to the submission of mandatory Documentation;
information and returns. Timelines;
Payment methods;
Follow up procedures;
Support from QSC staff;
Communication.
Develop strategies that identify the Ongoing DCC Adult Training and Development,
importance of submitting property and RC, DC, GL
finance returns on time.
Improve Scout Supply Centre operations Advertise the online store. Ongoing EM
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 10to maximise service and profit.
Improve stock control, including random Ongoing EM, Retail Manager
stock checks.
Improve the operations and Provide timely financial information to Ongoing EM, Financial Controller
communications of QSC to provide all members running major activities,
better services to our members and branch operated campsites and office
supporters. staff so that they can better manage the
financial aspects of their responsibility.
Keep RCs and DCs advised in relation to Ongoing (monthly report within third EM, Financial Controller, Honorary
the debtors position of their formation business day) Treasurer
by sending accurate detailed invoices.
Promote grants and ensure all Set targets expected to be achieved December 2013 EM, PDGO, CC
applications are submitted through the from the various grants.
Queensland Scout Centre.
Develop the progress of those targets. Ongoing EM, PDGO
Investigate ways though which QSC can Ongoing EM, PDGO
maximise the number of grants able to
be submitted.
Ensure the Queensland Scout Centre Implement a ground maintenance Ongoing EM
portrays and appropriate image of schedule including the gardens.
Scouting to Scouting and the community
as a whole. Update the supply of banners and keep September 2013, ongoing MPO
signage and displays current.
Reconfigure reception facilities so that EM, CC
visitors are appropriately received and
provided with the highest level of
customer service.
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 11KEY STRATEGY
To be a Movement which delivers a dynamic, exciting and vibrant youth program true to
Scout fundamentals
STRATEGY TARGET TIMELINE RESPONSIBLE
Implement effective, relevant and Investigate great activities available and Progressively to March 2016 CC, DCC, RC, ARC, Sectional Leaders
innovative activities for program compare with current practices by
delivery to all sections. sections. Show findings within the
relevant sections.
Develop strategies to ensure each Ongoing DCC Youth Program, BC, CC
section delivers the program as
documented nationally.
Encourage all formations to have at least Annually CC, DCC, RC
one Scouting activity/camp each year.
Promote activities within Scout Central. October 2013 DCC Youth Program, BC
Develop specialised kits which can be June 2014 BC, DCC Youth Program
shared locally.
Promote communication activities for Ongoing BC, DCC Youth Program
sectional leaders.
Use the strong network of specialist Regional lists to be advertised. March 2016 BC
activity leaders and promote scheduled
specialist activities available across Recruitment of specialists to be December 2014 DCC Youth Program
Queensland. undertaken.
Assess adventurous activity specialist June 2014 DCC Youth Program, DCC Adult Training
requirements and implement a program and Development
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 12to grow capability.
Specialist list to be available. March 2015 BC
Training and RCC processes to be June 2014 DCC Youth Program, DCC Adult Training
promoted. and Development
Promote the availability of this service June 2014 DCC Youth Program, DCC Adult Training
and incorporate into Region events. and Development
Increase the number of top awards Ensure all section leaders are aware of Ongoing annually DCC, BC, RC, DC
presented in each section. top awards.
Promote top awards through the use of Ongoing annually MPO, RC, DC, BC
posters in Scout dens.
Investigate communications (e-bulletin) Ongoing annually DCC Youth Program, BC
direct to youth members or family which
include this.
Set region targets and link to group Ongoing annually RC
programs and build into ADPs.
Support Branch Youth Council and Youth Re-establish Branch Youth Forums. March 2014 DCC Youth Program
Forums.
Introduce a Branch Youth Council. March 2014 DCC Major Activities
Incorporate findings into Scouting June 2014 DCC Major Activities, CC, RC
network.
Implement the Rover Scout Review Ensure Queensland Branch implements March 2015 DCC Youth Program, BC Rover Scouts,
requirements of the new Rover Scout BRC, BRC Chairman
Award scheme and other
recommendations.
Ensure quality Scouting is delivered in Ensure the Areas of Growth are included Ongoing DCC Youth Program, BC Sectional
each Section. in all program areas.
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 13Branch Commissioners to liaise regularly Ongoing BC, DCC Youth Program, RC
with Region contacts.
Training team to promote what Ongoing DCC Adult Training and Development
constitutes quality in training.
Region contacts to promote sectional Ongoing BC, RC
program.
Updated refresher modules to be December 2013 DCC Adult Training and Development
accessed via e-learning.
Identify and promote good quality Ongoing DCC Youth Program, BC
sectional programs.
Continue to promote Eurekit and Scout Ongoing DCC Youth Program, BC, CC RC, DC
Central as a reference source (link to
importance of communication
strategies).
Contribute to the National Youth Support the NYPR through making Ongoing to March 2016 DCC, BC, RC, DC
Program Review. available resource people and resources
as requested.
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 14KEY STRATEGY
To be a Movement which retains and increases membership of young people and young
adults
STRATEGY TARGET TIMELINE RESPONSIBLE
Set and achieve challenging membership Develop strategies to increase Annually CC, RC, DCC Youth Program
targets for the Branch. membership of all sections, especially
Venturer Scout and Rover Scout Sections
by 10%.
Set targets for the next three (3) years March 2014 CC, DCC, RC, ACC, BC
for youth and adult membership.
Set 70% youth retention rate increasing October 2014 CC, DCC, RC, ACC, BC
youth participation in the community.
Develop strategies to ensure 80% of November 2013 DCC, BC, RC, CC
section leaders have at least three years’
experience.
Further develop a coordinated Develop, implement and coordinate December 2013 MPO, EM, CC, RC, DC
marketing campaign to grow the local promotional marketing campaigns
membership which acknowledge the benefits in
Adults in Scouting as well as youth
members.
Build an expectation that each youth Develop strategies that achieve better CC, RC, DCC Youth Program
member will progress through all linking between sections and further Ongoing
sections. develop strategies that improve
relationship and team spirit between all
sections of the formation.
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 15Build close links between sections and Ongoing BC, DC, GL
going up ceremonies.
Establish a relationship with the schools Develop marketing tools to promote June 2014 MPO, CC
in close proximity to the Group. Scouting to schools.
Visit schools to build an expectation that Ongoing RC, DC, GL, RDSO
the Group would like to be involved in
some of the school activities, write in
the school newsletter etc.
Encourage more young people to think Implement one public activity for non- Annually in February MPO, CC, RC, DCC, BC
Scouting is right for them. members.
Encourage formations to plan and Annually MPO, CC, RC
implement “bring a friend” activities.
Develop a tool to measure outcomes of June 2014 MPO
“bring a friend” activities.
Design and deliver high quality visible Ongoing RC, DC, GL, Section Leaders
key events on a coordinated basis.
Ensure Scouting reflects the composition Identify the ethnic composition and Ongoing CC, DCC, BC, RC, DC, GL
of the local community. where these groups are located and
develop strategies to engage these
people in Scout Groups.
Explore the concept of themed Scouting Ongoing DCC Youth Program, BC
(e.g. geo-cashing).
Identify potential for a trial of a themed August 2014 DCC Youth Program, BC
Scout Group or Sections.
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 16KEY STRATEGY
To be a Movement recognised by the community as the leading organisation for young
people
STRATEGY TARGET TIMELINE RESPONSIBLE
Develop partnerships at all levels of At all levels of Scouting appoint a Ongoing CC, EM, RC, DC, GL
government, external organisations and specific person to actively find
businesses to improve the capability to partnerships.
deliver exciting youth programs and
enhance the image of Scouts Ensure invitations to all community Ongoing CC, EM, RC, DC, GL, BEC
Queensland. service reps to all opportunities.
Develop a “how to” guide in regards to Ongoing CC, EM, RC, DC, GL
communicating with external
organisations.
Encourage members to develop January 2015 CC, DCC, BC, RC, DC, BEC
partnerships with Government agencies
leading to invitations to join Boards.
Improve brand strategy and Build on the den image program. October 2013 CC, RC
presentation of all our property
consistency across Queensland to and Review current den image program and October 2013 CC, DCC, RC
established standard. enhance. Decide minimum standards.
Promote Scouting to ethnic and Increase participation by ethnic and Ongoing CC, DCC, BC, ACC, RC
culturally diverse communities. culturally diverse communities.
Identify and encourage members who Ongoing CC, DCC, BC, RC, DC
have links with ethnic communities to
act as ambassadors for Scouting and
invite key groups to attend and or
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 17participate in key events.
Develop partnerships with various Ongoing CC, DCC, BC, RC
refugee and ethnic communities.
Encourage and promote Scout Groups to Ongoing CC, DCC, BC, RC, DC
actively approach and interact with local
ethnic communities.
Promote Scouting to the local Increase participation at local Ongoing CC, DCC, BC, RC, DC
community. community events such as School fetes,
fun in the park days etc.
Provide a set of resources that outlines June 2015 CC, DCC, BC
and identifies activities that are suitable
to run at community events for the
promotion of Scouting.
Encourage and support individual Ongoing GL
sections to run their program in the eye
of the public.
Strengthen community understanding Continue partnerships with Girl Guides Ongoing CC, EM, DCC
that Scouting is a safe environment for Australia, St John Ambulance and Royal
the development of young people. Life Saving and continue creating
relationships with similar organisations.
Better promote the Scouting method to Ongoing CC, DCC, BC, RC, MPO, EM
the public.
Encourage a conversation between Ongoing RC, DC, GL
parents, section leaders and Group
Leaders at each progression through the
sections to inform parents of new goals,
expectations and challenges ahead.
Develop fact sheets to support Group Ongoing CC, DCC, BC, RC,
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 18Leader and Section Leaders in
developing trust.
Increase community awareness of the Ongoing CC, DCC, BC, RC, DC, GL
benefit to young people of the Scouting
program.
Have a marketing and promotions Develop or source promotion aids which Ongoing EM, MPO, DCC, RC, BC, DC
program. will present a positive image of Scouting
to the public and build a desire in young
people to join Scouting.
Establish a Media and Marketing March 2014 BEC
subcommittee to advise Branch, groups
and regions on marketing strategy and
program and to leverage any National
marketing programs.
Establish a media liaison network March 2014 CC, MPO
throughout the state.
Encourage all members (including youth, Ongoing CC, DCC, BC, RC, DC, GL
where appropriate) to actively promote
the benefits of Scouting in their
everyday lives.
Develop a strategy to include but not November 2014 CC, DCC, MPO
limited to:
How we obtain more leaders?
Advertising campaigns
Promotional items
Mascot schedule
Websites
School promotions etc.
Social media
Continue involvement in youth affairs. Make meaningful contributions in the Ongoing EM, CC, other representatives
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
PAGE 19Queensland Youth Alliance and QURAF.
Refocus and enhance our youth “flourish Ongoing CC, EM, DCC, RC, BEC
focus”.
Ensure Queensland Branch is a cohesive Develop strategies to ensure our IT June 2014 BEC
and effective contributor and member system is compatible to National
of the National Association. requirements.
Ensure our structures align to National June 2014 CC
policies.
Ensure National policies and strategies Ongoing CC, DCC, RC, BC
are implemented.
THE SCOUT ASSOCIATION OF AUSTRALIA, QUEENSLAND BRANCH INC.
2020 OPERATIONAL PLAN (2013-2016) v3 - September 2013
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