TOKYU GROUP 2016 2017 GROUP GUIDE

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TOKYU GROUP 2016 2017 GROUP GUIDE
TOKYU
 GROUP
2016 −2017 GROUP GUIDE
TOKYU GROUP 2016 2017 GROUP GUIDE
Toward a Beautiful Age
             Beauty is the guiding principle and standard of value for Tokyu Group as it meets the challenges of the           Message from the Chairman
             future. For all of us in Tokyu Group, the beauty we aspire to is a universal beauty deeply impressing anyone
                                                                                                                               Tokyu Group Is Creating Beautiful Living Environments for New Generations to Come
             who encounters it, regardless of a person’s age or culture, we aim to create a beauty in harmony with people,
             their communities, and the natural environment.                                                                   Under the slogan, “Toward a beautiful age,” Tokyu Group conducts          the surrounding Tohoku region, and become a symbol of the
                                                                                                                               a wide range of business activities that are essential to people’s        reconstruction of those areas in Miyagi Prefecture damaged by the
             With beauty as our touchstone, Tokyu Group’s goal is to create beautiful living environments, which reflect       day-to-day lives. While focusing on urban development, which is           2011 earthquake and tsunami disaster. In all of these cases, Tokyu
                                                                                                                               underpinned by its core business of transportation services, Tokyu        Group is carrying out its business activities as One Tokyu.
             our desire to serve our customers by refining our products and services, raising quality, and promoting           Group is also involved in real estate, lifestyle services, and hotel           Along with members of the local community, various companies
             good health. We are making every effort to realize this vision, and moreover, we aspire to play an active role    and resort management.                                                    in Tokyu Group are currently involved in several major projects in
                                                                                                                                    The living environments that people hope for are changing            Tokyo’s Shibuya district, where TOKYU CORPORATION is
             in creating a more harmonious society, overflowing with kindness and consideration, so that all people may        dramatically amid shifts in the population structure, increasing          headquartered. These projects include a skyscraper in the Shibuya
                                                                                                                               globalization, and diversifying values. Against this backdrop, we         Station area with a 230-meter-high outdoor observation deck,
             find genuine happiness and express an individual lifestyle.
                                                                                                                               recognize that Tokyu Group must continue bringing quality to              which will be one of the largest in the country. Meanwhile, in the
                                                                                                                               people’s lives in tune with the times, while always maintaining a         neighboring Dogenzaka area, we are building facilities designed to
             Our slogan, “Toward a beautiful age,” expresses the commitment of all of us in Tokyu Group to continually         fresh and innovative outlook.                                             attract tourism and a bus terminal that will include an airport
                                                                                                                                    In 2022, the TOKYU CORPORATION will celebrate its 100th              shuttle bus service. Through these large-scale development projects,
             pursue beauty, and proclaims our determination to lead the way in creating beautiful                              year in business since it was originally established as a railway         we are aiming to transform Shibuya into an “entertainment city”
             living environments.                                                                                              company. While looking forward to our centennial anniversary, we          that provides a platform for promoting new business and culture.
                                                                                                                               are combining the operational resources, know-how, and                         All members of Tokyu Group are striving to create beautiful
                                                                                                                               competitive advantages of each company in Tokyu Group to                  living environments, and we are dedicated to ensuring that Tokyu
                                                                                                                               generate powerful synergies under the banner of “One Tokyu.” In           Group continues to be an increasingly trusted brand name always
                                                                                                                               this way, we intend to continue bringing quality to people’s lives as     appreciated and valued by customers. As we pursue these
                                                                                                                               a group of companies that benefits the communities we serve.              endeavors, we look forward to earning the enduring patronage of
             Tokyu Group Philosophy                                                                                                 A visionary example of this approach is Futako Tamagawa              our customers.
                                                                                                                               Rise, a vast commercial and residential complex in Tokyo that we
                                                                                                                               opened in 2015. Together with local communities, over 30
             We hold the following shared vision as we work together to create and support Tokyu Group.                        companies in Tokyu Group have been involved in various aspects
                                                                                                                               of this project, making the most of their respective specializations
             Mission Statement                                                                                                 and expertise from the development stage through to management
             We shall strive to create beautiful living environments, in which each person can pursue individual happiness     and administration. Another example is Tokyu Plaza Ginza, which
                                                                                                                               we opened in 2016. This large commercial facility is anticipated to
             in a harmonious society.                                                                                          be a new landmark in Tokyo’s upscale Ginza district. In the same
                                                                                                                               year, we launched our Tokyu-Denki retail electricity service, which
             Management Policy                                                                                                 includes a combination of services offered by various group               Hirofumi Nomoto
             Work independently and in collaboration to raise Tokyu Group synergy and establish a trusted and beloved brand.   companies for the purpose of making the lives of customers more           Chairman, Tokyu Group
                                                                                                                               comfortable. In addition, we started the operation of Sendai              President & Representative
             - Meet current market expectations and develop new ones.                                                          International Airport, which is expected to play a part in revitalizing   Director, TOKYU CORPORATION
             - Manage in harmony with the natural environment.
             - Pursue innovative management from a global perspective.
             - Value individuality and encourage the best from each employee.
             Through these means, we will fulfill our corporate social responsibilities.
             Guidelines for Action
             Fulfill your responsibilities.
             Collaborate to enhance each other’s abilities.
             Reinvent yourself with a global awareness.

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TOKYU GROUP 2016 2017 GROUP GUIDE
Tokyu Group’s Four Business Segments
                                                                                                                                                                    Comprised of 218 companies, six of which are publicly listed (as of          focuses on real estate development; the Life Service Business
                                                                                                                                                                    September 30, 2016), and eight other incorporated bodies, Tokyu              segment, which includes a department store business; and the
                                                                                                                                                                    Group has expanded its operations into diverse businesses that               Hotel and Resort Business segment. By combining the functions
                                                                                                                                                                    support people’s day-to-day lives.                                           of each of these business areas, Tokyu Group is creating beautiful

    Help Create Beautiful Lifestyle Environments                                                                                                                         Tokyu Group’s operations are divided into four broad segments:
                                                                                                                                                                    the Transportation Business segment, which is based around the
                                                                                                                                                                    railway business; the Real Estate Business segment, which
                                                                                                                                                                                                                                                 lifestyle environments for new generations to come.

                                                                                                                                                                                                                                                 Note: Numbers of stores and business locations appearing in this report are as of September 30, 2016.

    Transportation                                                                      Real Estate                                                                     Life Service                                                                           Hotel and
       Business                      Providing more                                      Business                     Making beautiful                                   Business                                                                            Resort Business                           Offering relaxing
                                                                                                                                                                                                      Helping people have the
                                     passenger-friendly                                                               communities that people                                                                                                                                                          times with a full range
                                                                                                                                                                                                      ideal lifestyles
                                     transportation services                                                          continue to treasure                                                                                                                                                             of amenities

Railway Business/Bus Business/Airport Management Business/Other Transportation-   Real Estate Development Business/Real Estate Sales Business/Building Leasing    Department Store Business/Supermarket Business/Shopping Center Business/                Hotels Business/Membership Resort Hotels Business/Golf Courses and Ski
Related Businesses                                                                Business/Property Management Business/Property Brokerage Business/Real Estate   Cultural Facility Management Business/Entertainment Business/Sports Facility            Resorts Business
                                                                                  Investment Management Business/Construction Business and Related Businesses/    Management Business/Culture School Management Business/Cable Television
                                                                                  Custom Home Business/Renovation Business/Services for Senior Citizens           Business/Media and Advertising Business/Security Business/Retail Electricity
                                                                                                                                                                  Business/Home Convenience Business/After-School Childcare Business/Card
                                                                                                                                                                  Business/Travel Agency Business

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TOKYU GROUP 2016 2017 GROUP GUIDE
Transportation Business

    Providing more
    passenger-friendly
    transportation services
    We are always exploring ways to make transportation and travel safer, more
    comfortable, and more convenient by providing passenger-friendly services for
    people who are on the move every day. Tokyu Group is committed to making
    transportation more passenger-friendly than ever before through its operation
    of railway lines, bus lines, an airport, and other services.

                                Railway Business                                                                                                                                                Bus Business                                                       Airport Management Business

    Tokyu Group’s railway business covers southwestern Tokyo and                                                                                               Tokyu Group’s bus                                                             From July 1, 2016, Sendai International Airport Co., Ltd., began
    eastern Kanagawa Prefecture, as well as two train lines in Izu                                                                                             business operates an                                                          managing the operations of Sendai Airport. The company was jointly
    Peninsula and the city of Ueda in Nagano Prefecture.                                                                                                       extensive network of                                                          established by five Tokyu Group companies (TOKYU CORPORATION,
         The Tokyu line network made up of seven train lines and one                                                                                           scheduled bus services                                                        TOKYU LAND CORPORATION, TOKYU AGENCY INC., TOKYU
    light rail line, the Setagaya Line, includes the Toyoko Line, linking                                                                                      in the greater Tokyo                                                          CONSTRUCTION CO., LTD., and TOKYU COMMUNITY CORP.)
    Shibuya and Yokohama stations, and the Den-en-toshi Line, an                                                                                               area, particularly in                                                         along with two other companies from outside Tokyu Group (Maeda
    important commuter route to the city center from communities in                                                                                            communities serviced                                                          Corporation and Toyota Tsusho Corporation). This move attracted
    southwestern Tokyo, which is home to Tokyu Group’s massive                                                                                                 by Tokyu train lines. It                                                                                           attention across Japan as the
    Tama Den-en-toshi development project. In fiscal 2015, about                                                                                               also operates other                                                                                                country’s first privatization of
    1,148,570,000 passengers used the eight lines comprising                                                                                                   bus services for a                                                                                                 a domestically operated airport.
                                                       97 stations and 104.9                                                                                   variety of travel needs, A bus operated by TOKYU BUS CORPORATION                                                   For the project, private capital
                                                       kilometers of track. The                                                                                including the Tokyu                                                                                                and management capabilities
                                                       two smaller lines are Ueda                                                                              E-Liner rapid commuter service along the Den-en-toshi Line to                                                      were utilized based on a
                                                       Station linking to Bessho-                                                                              Shibuya, and the Midnight Arrow late-night bus service enabling                                                    concession system. (See page
                                                       Onsen Station with 11.6                                                                                 people to return home after the last train. Bus services to Tokyo                                                  19 for more details.)
                                                       kilometers of track, and     A 5050-4000-series train operated by TOKYU CORPORATION                     International Airport, Narita International Airport, and Tokyo Disney
                                                       on the Izu Peninsula, the                                                                               Resort ® are also offered, along with direct service high-speed
                                                       Izu Kyuko Line connecting    named THE ROYAL EXPRESS is scheduled to begin service                      passenger buses to the Mount Fuji and Lake Kawaguchi area, and                Sendai Airport
                                                       Ito and Shimoda cities       between Yokohama and Shimoda.                                              the city of Imabari in Shikoku Region. In addition, Tokyu Group
                                                       with 45.7 kilometers of           In order to offer greater convenience to more passengers,             boosted its chartered bus business with the introduction of its               Operational company: Sendai International Airport Co., Ltd.
                                                       track. From July 2017, the   Tokyu Group has been making efforts to expand its rail network by          Tokyu Transsés Premium fleet of luxury sightseeing buses.
    A 6000-series train on the Bessho Line operated by
    UEDA DENTETSU COMPANY                              new sightseeing train        directly linking Tokyu train lines with the lines of other operators.      Passengers can now use a mobile device or computer to check
                                                                                    For example, it has created a through service between the Toyoko           bus route and timetable information via a dedicated website newly
                                                                                    Line and the Fukutoshin Line, a subway line operated by Tokyo              created for greater convenience and comfort.                                                   Other Transportation-Related Businesses
                                                                                    Metro. The Sotetsu-Tokyu through line is also scheduled to                                                                       In addition, services
                                                                                    commence service in the second half of fiscal 2022.                                                                         to the city of Sapporo       This business remodels and services rail cars and buses, installs
                                                                                         Aiming to ensure greater safety for passengers, Tokyu Group                                                            in Hokkaido have been        and maintains railroad electrical equipment, and develops and
                                                                                    is installing automatic doors separating station platforms and                                                              expanded, improving          manufactures train simulators and other electronic devices used
                                                                                    trains. It is stepping up the pace of these installations, and by 2020                                                      travel in the region and     for driver training. By drawing on the technologies and flexible
                                                                                    aims to complete work ahead of the previous schedule at all 64                                                              providing regular and        response capabilities accumulated by Tokyu Group over many
                                                                                    stations of the Toyoko, Den-en-toshi, and Oimachi Lines. Stations                                                           chartered bus services       years, the business helps ensure the safety and security of
                                                                                    are also being made more accessible, with elevators, escalators,                                                            to local residents.          passengers using rail and bus transportation facilities.
                                                                                    and ramps installed so that all passengers can comfortably use
                                                                                    the facilities. In addition, Tokyu Group is taking proactive initiatives                                                                                 Operational company: TOKYU TECHNOSYSTEM CO., LTD.
                                                                                    for making its stations more environmentally friendly, such as
                                                                                                                                                               A bus operated by JOTETSU CORPORATION offering direct
                                                                                    designing structures to facilitate natural ventilation, and using          services to Jozankei, a popular hot spring resort
                                                                                    high-performance LED lighting for interior lights and information
                                                                                    signage.                                                                   Main operational companies: TOKYU BUS CORPORATION; JOTETSU
                                                                                                                                                               CORPORATION

    THE ROYAL EXPRESS train operated by IZUKYU CORPORATION                          Operational companies: TOKYU CORPORATION; IZUKYU CORPORATION;
    (photo courtesy of Don Design Associates)                                       UEDA DENTETSU COMPANY

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TOKYU GROUP 2016 2017 GROUP GUIDE
Real Estate Business

    Making beautiful
    communities that people
    continue to treasure
    Urban development involves the creation of warm and welcoming places
    where people can comfortably live over the course of their lives and the
    planning of environments responsive to our changing times. Tokyu Group
    together with the people who will live in such homes is creating and
    evolving developments with the goal of making beautiful communities to be
    treasured by people of all generations for years to come.

                         Real Estate Development Business                                                                     Real Estate Sales Business                             Building Leasing, Property Management,                                    Construction and Related Businesses
                                                                                                                                                                                                Property Brokerage,
    Tokyu Group’s real estate development business is planning and                                 Tokyu Group’s real estate sales business operates nationwide,                                                                                Utilizing the know-how accumulated
                                                                                                                                                                                and Real Estate Investment Management Businesses
    designing for the future in many cities across Japan and the world.                            selling condominium units under its BRANZ and DRESSER brands,                                                                                through railway and development projects
    It draws on the expertise gained over the course of developing the                             and houses under its Branz Garden and Neue brands. Recognizing                                                                               in areas surrounding Tokyu lines, Tokyu
    Tokyu Tama Den-en-toshi project, a massive urban development                                   that the values and lifestyles of consumers are ever changing,         Tokyu Group’s building leasing business handles office buildings      Group’s construction companies handle
    begun in the 1950s that has since grown into the largest of its kind                           Tokyu Group offers high-quality residences designed to meet the        and commercial facilities in the greater Tokyo and Osaka regions.     civil engineering projects, including roads,
    in Japan.                                                                                      requirements of every generation and give peace of mind                Prominent buildings include the Tokyu Capitol Tower in Tokyo’s        railways, airports, and marine facilities,
         In partnership with communities along Tokyu lines and in                                  to homeowners.                                                         Nagatacho district, as well as Shibuya Hikarie, the Shin-Meguro       as well as building projects, including A development project in the
    Chiba Prefecture, this business is promoting urban development                                                                                                        Tokyu Building, and the Shin-Aoyama Tokyu Building.                   office buildings, commercial facilities, Shibuya Station area
    designed for today, by applying innovative ideas in harmony with                                                                                                          Tokyu Group also offers a broad range of services tailored to     and condominiums, all over Japan.
    the lifestyles and community ties in existing neighborhoods.                                                                                                          meet needs related to real estate. For example, the property          They are also developing new technologies, such as systems for
         In anticipation of the 2020 Tokyo Olympic Games, Tokyu                                                                                                           management business manages a diverse range of buildings,             rapidly assessing whether buildings are fit for continued use, and
    Group is helping make Tokyo more attractive through major                                                                                                             including condominiums, office buildings, and public facilities,      providing a wide range of engineering services spanning from
    development projects in several districts in the heart of the city,                                                                                                   while the property brokerage business handles real estate sales,      project planning to design supervision.
    including Shibuya and Takeshiba.                                                                                                                                      purchases, and leasing. The real estate investment management
         At the same time, based on its decades of urban development                                                                                                      business manages a real estate investment trust (REIT) portfolio of   Main operational companies: TOKYU CONSTRUCTION CO., LTD.; SEIKITOKYU
    expertise in Japan, Tokyu Group is carrying out large-scale urban                                                                                                     properties in central Tokyo and areas surrounding Tokyu train         KOGYO CO., LTD.; TOKYU ARCHITECTS & ENGINEERS INC.
    development projects around the world, including Binh Duong                                                                                                           lines, including Qfront and Cocoti, two commercial buildings in
    Province in Vietnam, and the Yanchep district in Perth, Western                                                                                                       Tokyo’s Shibuya district.
    Australia. (See page 17 for more details.)
                                                                                                                                                                                                                                                           Custom Home and Renovation Businesses,
                                                                                                                                                                                                                                                                and Services for Senior Citizens

                                                                                                   Artist’s rendition of the completed BRANZ CITY Setagaya Nakamachi                                                                            Tokyu Group builds custom homes and
                                                                                                                                                                                                                                                carries out home renovations giving
                                                                                                                                                                                                                                                exemplary consideration to the health
                                                                                                                                                                                                                                                and safety of occupants as well as their
                                                                                                                                                                                                                                                living environment. These businesses
                                                                                                                                                                                                                                                aim to provide long-lasting homes for
                                                                                                                                                                                                                                                families to live in for many years, even Tokyu Welina Ookayama, a senior
                                                                                                                                                                                                                                                over two or three family generations.        citizens’ residence and nursing
                                                                                                                                                                                                                                                     Tokyu Group provides senior citizens care facility
                                                                                                                                                                                                                                                with high-quality services that facilitate an enjoyable lifestyle and
                                                                                                                                                                                                                                                peace of mind. It operates the Tokyu Welina senior citizens’ homes
                                                                                                                                                                                                                                                with nursing care services, the GRANCREER residences for senior
                                                                                                                                                                          Shibuya Hikarie         Shin-Meguro Tokyu Building                    citizens, and the Ohana nursing care services for helping elderly
                                                                                                                                                                                                                                                people maintain an independent lifestyle in their homes.
                                                                                                                                                                          Main operational companies: TOKYU CORPORATION; TOKYU LAND
                                                                                                                                                                          CORPORATION; TOKYU COMMUNITY CORP.; TOKYU FACILITY SERVICE            Main operational companies: TOKYU HOMES CORPORATION; TOKYU
    Artist’s rendition of the completed Urban Regenerations Step Up Project (Takeshiba District)   A staff member of a Tokyu Livable branch offers advice to a customer
                                                                                                                                                                          CO., LTD; TOKYU LIVABLE, INC.; TOKYU REAL ESTATE INVESTMENT           WELLNESS INC.; TOKYU LAND CORPORATION
                                                                                                                                                                          MANAGEMENT INC.; TLC ACTIVIA INVESTMENT MANAGEMENT INC.; TLC
                                                                                                                                                                          COMFORIA INVESTMENT MANAGEMENT INC.; TOKYU LAND CAPITAL
    Main operational companies: TOKYU CORPORATION; TOKYU LAND                                      Main operational companies: TOKYU CORPORATION; TOKYU LAND
                                                                                                                                                                          MANAGEMENT INC.
    CORPORATION                                                                                    CORPORATION; TOKYU LIVABLE, INC.; TOKYU LIFIA CORPORATION

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TOKYU GROUP 2016 2017 GROUP GUIDE
Life Service Business

    Helping people have
    the ideal lifestyles
    Everyone has different tastes, ideas, and interests. Lifestyles vary
    depending on the person, and all of us seek out comfort, convenience
    and relaxation in our own distinct ways. By providing a diverse range of
    lifestyle services, Tokyu Group enriches people’s lives according to
    individual preferences and styles.

                                                                                       the Toyoko, Kichijoji and
                         Department Store, Supermarket,                                Tama Plaza branches,                                                                             Entertainment and                                                Sports Facility and
                         and Shopping Center Businesses                                the Sapporo branch in                                                                  Cultural Facility Management Business                            Culture School Management Businesses
                                                                                       Hokkaido, and the Nagano
    Tokyu Group provides quality services in people’s lives through its                Tokyu Department Store                                                  Tokyu Group manages many                                             Tokyu Group’s sports facility management business helps people
    retail businesses, ranging from department stores to supermarkets                  in Nagano Prefecture.                                                   cultural facilities in Tokyo’s Shibuya                               lead healthy and fulfilling lives by managing facilities, including
    and large-scale shopping centers.                                                  Outside Japan, there are                                                Ward aming to make the area                                          Tokyu Sports Oasis and Atrio Due fitness clubs, and schools that
        Throughout Japan, Tokyu Group operates 14 department                           two stores in Bangkok, Tokyu Store’s Naka-Meguro main branch            an exciting and pleasurable                                          teach sports such as swimming, golf, tennis, and football. Tokyu
    stores, including its flagship store in Shibuya and branches such                  Thailand.                                                               “entertainment city.” A wide                                         Group also manages culture schools located near railway stations
    as the Shibuya Hikarie ShinQs branch in Tokyo’s Shibuya district,                       The supermarket business operates 81 supermarkets,                 variety of high-quality performing                                   which are highly convenient for commuters.
                                                                                       including the Tokyu Store chain, primarily in areas along Tokyu         arts and cultural events,
                                                                                       train lines, providing a useful service for the local residents. This   including Broadway musicals,                                         Main operational companies: TOKYU SPORTS OASIS; Tokyu Sports System;
                                                                                       business also offers original Tokyu food products for its customers     are staged at its numerous                                           TOKYU RECREATION CO., LTD.; TOKYU CORPORATION
                                                                                       at its Tokyu Store Plus chain of shops.                                 facilities, including Bunkamura, Tokyu Theatre Orb
                                                                                            The shopping center business operates commercial complexes         a cultural complex housing a
                                                                                       in the greater Tokyo and Osaka regions, including the Futako            concert hall, theater, art gallery, and cinema, as well as the
                                                                                       Tamagawa Rise shopping center in Tokyo, which attracts about 30         Cerulean Tower Noh Theatre, Creative Space 8/, Hikarie Hall, and
                                                                                                                                                                                                                                                        Cable Television Business
                                                                                       million visitors each year, Tama Plaza Terrace, and Shibuya 109, a      the 1,972-seat Tokyu Theatre Orb, one of Japan’s largest theaters
                                                                                       commercial facility specializing in trendy fashions popular with the    dedicated to musicals. The business also manages 109 Cinemas,        Tokyu Group provides cable television and Internet services to
                                                                                       young. The business opened the Q’s Mall Base Morinomiya in              a nationwide chain of movie theater multiplexes.                     about one million households in areas surrounding Tokyu train
                                                                                       Osaka in April 2015, followed by the Tokyu Plaza Ginza in Tokyo’s                                                                            lines in Tokyo and Kanagawa Prefecture through its communications
                                                                                       Ginza district in March 2016. (See page 18 for more details.)                                                                                Inc. and Cable Television Shinagawa inc. While providing a wide
                                                                                            Tokyu Group also operates retail stores in every region of                                                                              range of services including shopping websites, the business also
                                                                                       Japan. TOKYU HANDS chain, offering a wide range of household                                                                                 contributes to local communities by cooperating with local
                                                                                       and lifestyle products, has 41 stores in Japan and two overseas,                                                                             government to announce community information, as well as
    Tama Plaza Terrace                                                                 while its 27 domestic “hands be” stores specialize in creative                                                                               emergency updates during times of disaster.
                                                                                       lifestyle goods. Tokyu Group also operates four Ranking Ranqueen                                                                                  Similarly, cable television services are offered by Izukyu Cable
                                                                                       shops offering popular novelty goods, and three Ekimo                                                                                        Network Co., Ltd., to almost all the communities along Izukyu train
                                                                                       underground shopping malls connected to train stations in Osaka.                                                                             line routes, including the cities of Atami, Ito, and Shimoda, as well
                                                                                                                                                                                                                                    as the towns of Higashiizu and Kawazu in Shizuoka Prefecture,
                                                                                       Main operational companies: TOKYU DEPARTMENT STORE CO., LTD.;                                                                                and the town of Yugawara in Kanagawa Prefecture.
                                                                                       NAGANO TOKYU DEPARTMENT STORE CO., LTD.; TOKYU STORE CHAIN
                                                                                       CO., LTD.; TOKYU CORPORATION; TOKYU LAND CORPORATION; Tokyu                                                                                  Main operational companies: its communications Inc.; Cable Television
                                                                                       Malls Development Corporation; TOKYU HANDS INC.; TOKYU RECREATION                                                                            Shinagawa inc.; Izukyu Cable Network Co., Ltd.
                                                                                       CO., LTD.

                                                                                                                                                               109 Cinemas Osaka Expocity

                                                                                                                                                               Main operational companies: TOKYU BUNKAMURA INC.; TOKYU RECREATION
                                                                                                                                                               CO., LTD.

    TOKYU HANDS in Tokyo’s Shibuya district   Tokyu Department Store’s Toyoko branch

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TOKYU GROUP 2016 2017 GROUP GUIDE
Life Service Business

                                                                                                                                                                                           Hotel and Resort Business

                           Media and Advertising Business                                                      Home Convenience Business                                      Offering relaxing
     This business offers advertising
     media services under the Tokyu OOH
     brand, including commuter advertising
                                                                                            The home convenience business,
                                                                                            The Tokyu Bell, offers a variety
                                                                                            of services for supporting
                                                                                                                                                                              times with a full range
     utilizing train and bus facilities, and
     outdoor advertising in Tokyo’s Shibuya
     district, especially on video screens
                                                                                            people’s lifestyles, including
                                                                                            house cleaning, household
                                                                                            affairs management and home
                                                                                                                                                                              of amenities
     mounted to buildings. The business                                                     delivery services—including Tokyu
     also provides digital signage inside                                                   Store Online supermarket—
     train cars and train stations, such as                                                 bringing customers’ items directly   Tokyu Bell home delivery service in action   Time spent at a hotel or resort should always be
     a series of 55-inch digital signs on a                                                 to their homes.
     staircase wall in Futako-Tamagawa                                                                                                                                        extraordinary and unforgettably special. To ensure that
     Station in Tokyo.                                                                      Operational company: TOKYU CORPORATION                                            guests enjoy relaxing times with a full range of amenities,
                                                                                                                                                                              Tokyu Group offers a range of refined services and
                                                                                                             After-School Childcare Business                                  hospitality of the highest quality.
                                                       Digital signage at Futako-Tamagawa
                                                       Station
                                                                                            Kids Base Camp offers a private
     Main operational companies: TOKYU AGENCY INC.; Tokyu Media                             after-school childcare service in
     Communications Inc.
                                                                                            Tokyo and Kanagawa, which
                                                                                            provides various activities for
                                                                                                                                                                                       Hotels and Membership Resort Hotels Business                                   Golf Courses and Ski Resorts Business
                                                                                            children after the schools and
                                                                                            during holidays as well. The                                                      Tokyu Group operates hotel                                                Tokyu Group operates golf
                                      Security Business                                     business also manages training                                                    chains nationwide under three                                             courses at 26 locations
                                                                                            services for after-school daycare                                                 brands—Tokyu Hotel, Excel                                                 throughout Japan, providing
     Tokyu Group’s home security business offers services for helping                       staff working throughout the                                                      Hotel Tokyu, and Tokyu REI                                                everything a golfer could
     families and households stay safe and secure. Tokyu Group provides                     country.                              Kids Base Camp childcare facility           Hotel. Each one provides                                                  ask for to enjoy a perfect
                                                                                                                                  for schoolchildren
     security guards and other security services to commercial buildings                                                                                                      outstanding hospitality suited                                            day out, from the usual
     as part of its comprehensive building maintenance services, which                                                                                                        to customers with various                                                 sports and leisure facilities
     also include facility management and cleaning services.                                Main operational companies: KIDS BASE CAMP Co. Ltd.; Kidscoach Association        purposes, allowing them to                                                to opportunities for socializing
                                                                                                                                                                              enjoy a luxurious stay whether Cerulean Tower Tokyu Hotel                 at a famous course like the Three Hundred Club
                                                                                                                                                                              on a business or a private trip.                                          Three Hundred Club.
                                                                                                                                                                              In addition, Tokyu Group operates 17 Tokyu Stay apartment hotels               Tokyu Group also operates eight ski resorts nationwide. Among
                                                                                                                        Card Business                                         in Tokyo for guests visiting the city for longer periods.                 them, the NISEKO Mt. RESORT Grand HIRAFU is located in the
                                                                                                                                                                                  Tokyu Group operates the TOKYU Harvest Club, membership               town of Niseko, which was chosen as Japan’s best ski resort area
                                                                                            The card business provides a service for                                          resort hotels, with 24 locations nationwide. Members can use              for two consecutive years from 2013 to 2014 by the World Ski Awards,
                                                                                            customers to earn and use Tokyu Points                                            these resorts like a holiday villa whenever they wish. It also            the most prestigious international prize in the ski tourism industry.
                                                                                            at stores, particularly those operated by                                         operates Big Week timeshare resorts in 15 locations across the
                                                                                            Tokyu Group. Also, we are working to                                              country, allowing members to book rooms in any of the facilities
                                                                                            make the cards even more user-                                                    they prefer.
                                                                                            convenient by collaborating with other                                                Outside Japan, Tokyu Group operates a hotel, golf course, and
                                                                                                                                             Tokyu Card
                                                                                            businesses in Tokyu Group.                                                        spa in the Mauna Lani Resort located in the Kohala Coast, Hawaii,
                                                                                                                                                                              and the Palau Pacific Resort in the Micronesian nation of Palau.
     A staff member providing home security services                                        Operational company: TOKYU CARD, INC.

     Main operational companies: TOKYU SECURITY CO. LTD; TOKYU BLDG.
     MAINTENANCE
                                                                                                                  Travel Agency Business

                                                                                            The travel agency business operates the Tokyu Travel Salons in
                               Retail Electricity Business                                  communities located along Tokyu train lines. Featuring a wide
                                                                                            lineup of attractive travel packages and options, specialized staff
     In response to the full liberalization of Japan’s retail electricity                   will assist customers with their diverse travel needs.                            TOKYU Harvest Club Kyoto Takagamine & Viala Mauna Lani Resort in Hawaii
     market in April 2016, Tokyu Group launched its Tokyu-Denki                                                                                                                                                                                         NISEKO Mt. RESORT Grand HIRAFU
     electricity service for residences providing electricity packages in                   Operational company: TOKYU CORPORATION                                            Main operational companies: TOKYU HOTELS CO., LTD.; Tokyu Stay Co.,
     an easy to understand format for consumers. (See page 20 for                                                                                                             Ltd.; TOKYU CORPORATION; TOKYU LAND CORPORATION                           Main operational companies: TOKYU CORPORATION; TOKYU LAND
     more details.)                                                                                                                                                                                                                                     CORPORATION

     Operational company: Tokyu Power Supply Co., Ltd.

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TOKYU GROUP 2016 2017 GROUP GUIDE
The concept of One Tokyu
                   Special Feature

                  For the Future
                                                                                                                                                                                    Transportation                                                                                      Hotel and
                                                                                                                                                                                    Business Segment                                                                                    Resort Business Segment
                                                                                                                                                                             • Railway Business                                                                                  • Hotels Business
                                                                                                                                                                             • Bus Business                                                                                      • Membership Resort Hotels Business
                                                                                                                                                                             • Airport Management Business                                                                       • Golf Courses and Ski Resorts Business
                                                                                                                                                                             • Other Transportation-Related
                                                                                                                                                                               Businesses
                                                                                                                                                                                                                                                                                        Life Service
                   By combining its diverse business domains, Tokyu Group is                                                                                                                                                                                                            Business Segment
                                                                                                                                                                                                                                      One Tokyu                                  • Department Store Business
                   creating beautiful living environments for a new generation                                                                                                      Real Estate
                                                                                                                                                                                                                                       Integrating all of                        • Supermarket Business
                                                                                                                                                                                                                                        Tokyu Group’s                            • Shopping Center Business
                                                                                                                                                                                    Business Segment                               diverse business domains
                                                                                                                                                                                                                                                                                 • Cultural Facility Management
                                                                                                                                                                             • Real Estate Development
                                                                                                                                                                                                                                                                                   Business
                                                                                                                                                                               Business
                                                                                                                                                                                                                                                                                 • Entertainment Business
                   Under the banner of “One Tokyu,” Tokyu Group is integrating its diverse operational                                                                       • Real Estate Sales Business
                                                                                                                                                                                                                                                                                 • Sports Facility Management Business
                                                                                                                                                                             • Building Leasing Business
                   resources, know-how, expertise and competitive advantages while carrying out a wide                                                                                                                                                                           • Culture School Management Business
                                                                                                                                                                             • Property Management Business
                   range of projects. Group companies involved in these projects actively collaborate to                                                                                                                                                                         • Cable Television Business
                                                                                                                                                                             • Property Brokerage Business
                                                                                                                                                                                                                                                                                 • Media and Advertising Business
                   generate collective synergies as each company in Tokyu Group works to expand its                                                                          • Real Estate Investment
                                                                                                                                                                               Management Business                                                                               • Security Business
                   respective business area of specialty. In that way, Tokyu Group is striving to create                                                                     • Construction Business and                                                                         • Retail Electricity Business
                   beautiful living environments for a new generation.                                                                                                         Related businesses                                                                                • Home Convenience Business
                                                                                                                                                                             • Custom Home Business                                                                              • After-School Childcare Business
                   Key examples of its projects are presented in the following pages.
                                                                                                                                                                             • Renovation Business                                                                               • Card Business
                                                                                                                                                                             • Services for Senior Citizens                                                                      • Travel Agency Business

2010                 2011                  2012                  2013                 2014                  2015                 2016                              2017             2018                    2019               2020                   2021                   2022                    2027
      • The Futako Tamagawa Rise Tower and       • The Tokyu Plaza Omotesando Harajuku                            • The Futako Tamagawa Rise Shopping                • The Shibuya Cast building                • Facilities being constructed in the Dogenzaka 1-chome             • Sotetsu-Tokyu direct train service is
        Residence buildings are completed          commercial building opens                                        Center terrace market opens (see page 16)          is scheduled to open                       Shibuya-station Front District Urban Redevelopment are              planned to commence in the second
                                                                                                                                                                                                                  scheduled to open in fiscal 2019                                    half of fiscal 2022
      • The Tokyu Capitol Tower building opens   • The Shibuya Hikarie commercial                                 • The SORA Gardens high-rise condominium           • THE ROYAL EXPRESS train service
                                                   building holds its grand opening                                 buildings are completed in Binh Duong              is scheduled to begin                    • The East Tower being constructed in Shibuya Station District
      • The Tama Plaza Terrace commercial                                                                           Province, Vietnam (see page 17)                                                               is scheduled to open in fiscal 2019                                                       • The Central Tower
        complex holds its grand opening                                                                                                                                                                                                                                                                       and the West Tower
                                                                                                                                       • The Tokyu Plaza Ginza                                                  • The Nampeidai Project (near Shibuya Station) is scheduled                                   being constructed
                                                                                                                                         commercial building                              • The Shibuya           for completion                                                                              in Shibuya Station
                             • The Futako Tamagawa Rise Shopping Center opens                                                            opens (see page 18)                                Stream building                                                                                                   District are
                                                                                                                                                                                            is scheduled                                                                                                      scheduled to open
                                                                                                                                       • Tokyu-Denki electricity                            to open                                   • Facilities being constructed in the Shibuya Station                   (see page 15)
                                                                       • The Toyoko Line begins through service                          service commences                                                                              Sakuragaoka Exit District Redevelopment are
                                                                         with the Tokyo Metro Fukutoshin Line                            (see page 20)                                                                                  scheduled to open

                                                                                                                                       • Management of Sendai                             • The 425 Park Avenue multi-purpose         • Facilities being constructed in Urban Regenerations Step Up
                                                                                                                                         Airport commences                                  building is scheduled for completion        Project (Takeshiba District) are scheduled to open
                                                                                                                                         (see page 19)                                      in Manhattan, New York City

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TOKYU GROUP 2016 2017 GROUP GUIDE
Special Feature   For the Future

     Example               Development Projects in the Shibuya Station Area

       1                   Making Shibuya beautiful
                           for a new generation
     Transforming Shibuya into the place people want to visit the                            Continuing to develop new landmarks in Shibuya
     most in Japan                                                                           Tokyu Group’s large-scale urban redevelopment projects are                                  Example               The Futako Tamagawa Redevelopment Project

                                                                                                                                                                                           2
     Tokyu Group is working to develop and enliven Tokyo’s Shibuya                           making Shibuya more safe and comfortable. For example, pedestrian

                                                                                                                                                                                                               Bringing new energy to
     district, which has been the heart of Tokyu Group’s operations                          traffic is being improved through the addition of pedestrian decks,
     since it was founded. Today, Shibuya is evolving into a center of                       underground passageways, and underground squares connecting
     diverse fine arts and culture, including cinema, music, art, and                        the Dogenzaka and Miyamasuzaka areas. An underground reservoir

                                                                                                                                                                                                               the Futako Tamagawa area
     fashion. Tokyu Group is enhancing these unique aspects of                               is being installed to better prevent flooding in the area, and riverfront
     Shibuya in its large-scale urban redevelopment projects, which                          areas are being built along with the restoration of the Shibuya River.
     aim to make the area even more attractive by transforming it into a                     In addition, office buildings and semipublic spaces are being
     comprehensive entertainment space in which people can enjoy all                         created in order to encourage interaction and networking among
     aspects of their lifestyles, such as dining, living, and working.                       creative professionals. By having people with diverse values come
                                                                                             together in Shibuya, Tokyu Group hopes to help generate new
                                                                                                                                                                                                                                                               management of various commercial facilities, including 109
                                                                                             cultures and attract global attention to the area.                                          A project spanning 33 years reaches its completion
                                                                                                                                                                                                                                                               Cinemas Futako Tamagawa, the Atrio Due Futako Tamagawa
     Working together as One Tokyu in development projects surrounding Shibuya Station                                                                                                   After meetings were initiated in 1982 to consider the redevelopment   fitness club, Itscom Studio & Hall Futako Tamagawa Rise, and
                                                                                                                                                                                         of Futako Tamagawa area, the project was launched to redevelop        Futako Tamagawa Excel Hotel Tokyu.
                                                                                                                                        Transportation                                   the east side. Together with members of the local community and
               Real Estate Business Segment                                                                                             Business Segment                                 the government, Tokyu Group combined its collective capabilities
                                                                                                                                                                                                                                                               Creating Japan’s most desirable neighborhood to work in an
                                                                                                                             • Improving pedestrian traffic inside Shibuya               and went forward with the project, aiming to create a new
                                                                                                                                                                                         neighborhood that would blend in well with the community.
                                                                                                                                                                                                                                                               area existing in harmony with the local ecosystem
       • Carrying out large-scale real estate                                                                                  Station to make it more convenient,
         development in areas surrounding                                                                                      increasing accessibility, and making it                        Construction of the Futako Tamagawa Rise Tower and Residence     Applying the concept of “water, greenery, and light,” the project
         Shibuya Station                                                                                                       easier for passengers to transfer trains                  buildings was completed in 2010. Tenants then began occupying         promoted the creation of an environment that would exist in
       • Operating and managing commercial                                                                                                                                               the Futako Tamagawa Rise office building, and the Futako Tamagawa     harmony with the local ecosystem. In November 2015, the project
                                                                                                                             • Building a bus terminal that will include
         facilities, office buildings, and                                                                                                                                               Rise Shopping Center opened in 2011. In 2015, the Futako Tamagawa     acquired Leadership in Energy and Environmental Design (LEED*)
                                                                                                                               airport limousine bus facilities
         apartment buildings                                                                                                                                                             Rise Shopping Center terrace market opened, along with Ribbon         certification, an international standard for assessing environmental
                                                                                                                                                                                         Street, a pedestrian walkway totaling about one kilometer in length   performance, and became the first in the world to receive Gold
       • Constructing multipurpose spaces                                      Development                                              Life Service                                     in the middle of the Futako Tamagawa Rise complex from the train      certification in the urban development category. Looking ahead,
         inside the Shibuya Cast building
                                                                                  projects                                              Business Segment                                 station through to the Futako Tamagawa Park and Tama River. Then      Tokyu Group will continue striving to create urban environments
         complex, including a gallery, seminar
         rooms, and an auditorium                                             in the Shibuya                                 • Operating the ShinQs department                           with the completion of the Futako Tamagawa Rise Tower office          that attract many people and allow them to experience the
                                                                               Station area                                    store and managing the Tokyu Theatre                      building, all facilities in the complex were open for business.       tranquility that comes with being connected to nature.
       • Constructing a performance hall inside
                                                                                                                               Orb auditorium for musicals in the                             More than 30 companies of Tokyu Group have been involved
         the Shibuya Stream building for
                                                                                                                               Shibuya Hikarie building                                  in the creation of this new neighborhood and its operations. They     * LEED is an international standard for assessing environmental performance, and is administered
         concerts and other live events                                                                                                                                                                                                                           by the United States Green Building Council for the purpose of promoting excellent energy
                                                                                                                                                                                         handled the construction of buildings and the opening and                efficiency and sustainable buildings.
       • Promoting the Tokyu Accelerator
         Program for supporting venture firms                                                                                           Hotel and
         in Shibuya and other locations along                                                                                           Resort Business Segment
         Tokyu lines                                                                                                         • Planning to open a city hotel (with                       Working together as One Tokyu in the Futako Tamagawa Redevelopment Project                                            Life Service
       • Providing shared offices, incubator                                                                                   approximately 180 guest rooms) in the                                                                                                                                           Business Segment
         offices, and co-working spaces                                                                                        Shibuya Stream building                                                                                                                                               • Operating a Tokyu Store
                                                                                                                                                                                                                                                                                                     • Operating a Tokyu Food Show market
                                            Images courtesy of the Shibuya Area Management                                                      Shibuya Stream
                                                                                                    Shibuya Hikarie
                                                                                                                      Shibuya Station
                                                                                                                                         (Shibuya Station South District)
                                                                                                                                                                                                                                                                                                       in a department store basement
                                                                                                                          District
                                                                                                                                                                                                                                                                                                     • Operating the 109 Cinemas Futako
                                                                                                                                                                                                  Real Estate Business Segment                                                                         Tamagawa movie theater complex
                                                                                                                                                                                                                                                                                                     • Operating the Atrio Due Futako
                                                                                                                                                                                           • Developed real estate in the east Futako                Futako Tamagawa                                   Tamagawa comprehensive fitness club
                                                                                                                                                                                             Tamagawa area, including commercial                      Redevelopment
                                                                                                                                                                                             and office facilities                                                                                   • Operating Itscom Studio & Hall Futako
                                                                                                                                                                                                                                                          Project                                      Tamagawa Rise, a broadcast studio
                                                                                                                                                                 Shibuya Station
                                                                                                                                                                                           • Leasing and managing commercial and                                                                       and multi-purpose hall
                                                                                                                                                             Sakuragaoka Exit District       office facilities
                                                                                                                                                                                                                                                                                                               Hotel and
                                                                                                                                                                                                                                                                                                               Resort Business Segment
                                                                                                                                                                                                                                                                                                     • Operating Futako Tamagawa Excel
                                                                                                                                                                                                                                                                                                       Hotel Tokyu, the first large hotel in the
                                                                                                                                                             Dogenzaka 1-chome                                                                                                                         local area with a banquet hall
                                                                                                                                                             (front of station) Area

                                                                                                 Hachiko Square                   Images courtesy of the Shibuya Area Management
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TOKYU GROUP 2016 2017 GROUP GUIDE
Special Feature   For the Future

     Example               Development of Tokyu Binh Duong Garden City

       3                   Applying know-how gained through
                           the Tokyu Tama Den-en-toshi Project
                           to Vietnam
                                                                         Duong New City. Japanese quality is embodied in the building’s
     Developing cities around the world by making use of
                                                                         refined design and comfortable residential units. It also opened
     know-how of urban development accumulated in Japan                  hikari, a major commercial complex in the center of the city that
     By applying its collective capabilities and know-how accumulated    offers convenience to the lifestyles of local residents. Then, in April
     through creation and expansion of the Tokyu Tama Den-en-toshi       2016, Tokyu Group began building MIDORI PARK, an area                     Example              Tokyu Plaza Ginza

                                                                                                                                                     4
     Project, Tokyu Group is contributing to development in Southeast    development that will provide high-quality, low-rise residential
     Asia in partnership with local communities. These include large-    buildings surrounded by a natural environment. In all these
     scale projects in Binh Duong New City in Vietnam, where Tokyu
     Group is developing Tokyu Binh Duong Garden City, a major
     venture comprising 7,500 residential units, commercial facilities
                                                                         projects, Tokyu Group is striving to create beautiful communities
                                                                         that promote bonds between people over time.
                                                                              In addition, Tokyu Group began operating KAZE SHUTTLE
                                                                                                                                                                        A landmark in Ginza for a new generation
     and office buildings on a 110-hectare site.                         between the former urban area and Binh Duong New City in 2014 in
                                                                         response to requests from Binh Duong Province. The service area
                                                                         was expanded in March 2016, including a new circular route in Binh                                                                                 enhanced the area surrounding the facility, including the
     Promoting urban development and operating scheduled bus                                                                                       A new landmark at Ginza’s Sukiyabashi intersection
                                                                         Duong New City. Tokyu Group is incorporating Japanese know-how                                                                                     refurbishment of Sukiyabashi Park next to the building. It also set
     service in response to requests from provincial authorities         regarding comfortable, safe and dependable bus service based              Located on the corner of Ginza’s famous Sukiyabashi intersection,        up the “G Info information center” on the first floor to provide the
     Tokyu Group’s first project was SORA gardens I, high-rise           on fixed timetables in the operation of this public transportation.       Tokyu Plaza Ginza opened in March 2016. The development concept          latest news on events in Ginza to foreign and domestic visitors. In
     condominiums completed in March 2015 as a symbol of Binh                                                                                      was “Creative Japan—making the world more interesting.” By flexibly      these ways, Tokyu Group is helping make Ginza an even more
                                                                                                                                                   incorporating traditional and modern themes, Tokyu Group aimed to        attractive place.
                                                                                                                                                   ensure that Ginza continues to be an area that charms visitors from
                                                                                                                                                   around the world. At the same time, it created an attraction in Ginza
                                                                                                                                                                                                                            A vessel of light reflecting tradition and innovation
                                                                                                                                                   for a new generation, with the goal of making a commercial facility
     Working together as One Tokyu in the development of Tokyu Binh Duong Garden City                                                              that is relevant for people both in and outside Japan.                   The building exterior was designed based on a traditional type of
                                                                                                            Transportation                             The building houses a total of 125 stores on 13 floors (two          faceted glass used in Japan’s Edo Period (1603 – 1867) called edo
                                                                                                            Business Segment                       below ground and 11 above ground), including a wide assortment           kiriko. Light from the glass exterior pours out as if the building is a
                                                                                                     • Operation of KAZE SHUTTLE,                  of classy fashion boutiques, general goods shops, restaurants,           vessel of light, symbolizing how the facility welcomes various
               Real Estate Business Segment                                                                                                        and cafes, allowing visitors to experience both tradition and            cultures while creating new information. From sunset, the glass
                                                                                                       Japanese-quality bus service in Binh
                                                                                                       Duong New City                              innovation. Tokyu Plaza Ginza also features the new specialty            exterior facing the adjacent streets (Nishi-Ginza-Dori and Miyuki-
       • Development, leasing and management                    Development of                                                                     Tokyu Department Store, HINKA RINKA, and a new version of the            Dori) lights up, illuminating the neighborhood. The reflections of
         of SORA gardens                                       Tokyu Binh Duong                                                                    TOKYU HANDS store called Hands Expo. In addition, the KIRIKO             the glass respond not only to the changing seasons, but also to
       • Development and operation of hikari, a                  Garden City                                                                       LOUNGE open space on the sixth floor holds seasonally themed             the time of day, weather, and temperature.
         commercial complex                                                                                                                        cultural events in collaboration with the Bunkamura culture center            Ginza is an area in which tradition and innovation are found
       • Development and management of                                                                      Life Service                           in Shibuya—an example of how greater cooperation is being                side by side. Tokyu Plaza Ginza was developed with the goal of
         MIDORI PARK                                                                                        Business Segment                       promoted within Tokyu Group.                                             passing down this fascinating aspect of Ginza as a new landmark
                                                                                                     • Operation of hikari
                                                                                                                                                       With the goal of bringing new dynamism to Ginza, Tokyu Group         in this sophisticated district of Tokyo.

                                                                                                                                                   Working together as One Tokyu for Tokyu Plaza Ginza
                                                                                                                                                                                                                                                               Life Service
                                                                                                                                                                                                                                                               Business Segment
                                                                                                                                                                                                                                                        • Operating HINKA RINKA, a new
                                                                                                                                                            Real Estate Business Segment                                                                  specialty Tokyu Department Store
                                                                                                                                                                                                                 Tokyu Plaza Ginza                      • Operating Hands Expo, a new version
                                                                                                                                                     • Development, operations, and
                                                                                                                                                                                                                                                          of TOKYU HANDS
                                                                                                                                                       management of the facility
                                                                                                                                                                                                                                                        • Holding events in the facility in
                                                                                                                                                                                                                                                          collaboration with the Bunkamura
                                                                                                                                                                                                                                                          culture center

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Special Feature   For the Future

     Example                 Operations of Sendai Airport

       5                     A new model for airport operations in Japan
                                                                             building, cargo, parking lot, and maintenance and supervision of
     The first domestically operated airport to be privatized in Japan
                                                                             runways and taxiways.
     With a vision of “Bringing the World to Tohoku,” Tokyu Group is
     creating routes for moving people and goods between the Tohoku
                                                                             Renovating the airport from the standpoint of passengers
     region and countries worldwide from the Sendai Airport, in an effort
     to meet the hopes of communities in the region and of people around     Since July 1, 2016, various initiatives have already been carried out at
     the world for an accessible international airport in the region.        the airport, including the opening of a free-of-charge observation
         Sendai International Airport Co., Ltd., began managing the          deck, sales of merchandise exclusively available at the airport, and
     airport from July 1, 2016, after being jointly established by five      discounted parking lot services. In the future, Tokyu Group plans to
     companies in Tokyu Group along with Maeda Corporation and               provide facilities and services tailored specifically for airport users by
     Toyota Tsusho Corporation. That marked the first time in Japan for      taking an advantage of our extensive expertise in urban development,
     a government operated airport to be privatized under a concession       along with its know-how accumulated in the railway business related
     system* based on the country’s law concerning private airport           to maintaining transportation networks and ensuring safety and security.                            Example               Retail Electricity Business

                                                                                                                                                                                   6
     operations. With the exception of air traffic control, the new

                                                                                                                                                                                                       Offering Tokyu-Denki as a new lifestyle
     company is responsible for all aspects of the airport business,         * T he concession system is a method of assigning responsibility for the operations of public
                                                                                facilities that collect usage fees to private companies, while preserving the public’s primary
     including management of commercial facilities in the passenger             ownership rights.

     Working together as One Tokyu in the operations of Sendai Airport
                                                                                                                                                                                                       infrastructure service
               Transportation
               Business Segment
       • Applying Tokyu Group’s know-how                                                                                     Life Service                                        Taking on the challenge of creating a new lifestyle                         Making new lifestyles possible with energy
         gained through expanding railway                                                                                    Business Segment                                    infrastructure business                                                     The plan for Tokyu-Denki not only included the supply of electricity
         networks and managing railway safety
         and security in the operations and                                                                        • Providing functions and services to                         The liberalization of Japan’s electricity supply market began in            at an economical rate, but also a combination of various services
         management of the airport, promotion of                    Operations of                                    meet the diverse needs of passengers
                                                                                                                                                                                 2000, initially for high-demand users like factories and office             offered by Tokyu Group.
         air travel, and expansion of flight networks               Sendai Airport                                   and customers, including maintenance
                                                                                                                                                                                 buildings. This was extended to general households in April 2016,                In the summer of 2016, a major promotional campaign was
                                                                                                                     of digital signage
                                                                                                                                                                                 marking a new era in which each household could freely choose               launched for the service, including a direct mail-out of coupons that
                                                                                                                   • Planning and carrying out promotional                       which company it purchases electricity from.                                could be used at cinemas and beer gardens by new subscribers.
               Real Estate Business Segment                                                                          campaigns aimed at enhancing the                                 Under these conditions, Tokyu Group established Tokyu                  In addition, if subscribers of the service used a Tokyu line train on
                                                                                                                     image of the Tohoku region                                  Power Supply Co., Ltd., in October 2015, and then began offering            an extremely hot day, they were offered complimentary points on
       • Management of the airport
         terminal building                                                                                                                                                       the Tokyu-Denki electricity service for residences from April 2016,         their Tokyu Point cards. These initiatives encouraged customers to
                                                                                                                                                                                 in time for the full liberalization of the domestic retail electricity      go out on hot summer days, thereby helping to conserve electricity
       • Renovation work, operations, and
                                                                                                                                                                                 market. Continuing its expansion into a wide range of business              usage at home.
         management of commercial facilities
         inside the airport
                                                                                                                                                                                 domains, Tokyu Group positioned this electricity service as a new                Tokyu Group plans to create more new ways to link energy and
                                                                                                                                                                                 lifestyle infrastructure business, with a commitment to operating it        lifestyles in the future together with people living in communities
                                                                                                                                                                                 over the long term.                                                         around Tokyu train lines.

                                                                                                                                                                                 Working together as One Tokyu in the Retail Electricity Business

                                                                                                                                                                                          Transportation                                                                                       Life Service
                                                                                                                                                                                          Business Segment                                                                                     Business Segment
                                                                                                                                                                                   • Offering service subscribers twice the                                                             • Allowing subscribers to accumulate
                                                                                                                                                                                     points that can be acquired when                                                                     1% of electricity charges on a Tokyu
                                                                                                                                                                                     purchasing a commuter train pass for a                                                               Point card, in collaboration with
                                                                                                                                                                                     Tokyu line train                                            Retail Electricity                       TOKYU CARD, INC.
                                                                                                                                                                                                                                                     Business                           • Offering services at economical rates
                                                                                                                                                                                                                                                                                          in collaboration with its
                                                                                                                                                                                          Real Estate Business Segment
                                                                                                                                                                                                                                                                                          communications Inc. and Cable
                                                                                                                                                                                                                                                                                          Television Shinagawa inc.
                                                                                                                                                                                   • Joint sales activities involving
                                                                                                                                                                                     TOKYU LIVABLE, INC., TOKYU                                                                         • Sharing know-how regarding customer
                                                                                                                                                                                     HOMES CORPORATION, Tokyu                                                                             management when offering services
                                                                                                                                                                                     Housing Lease Corporation, TOKYU                                                                   • Providing services that make use of
                                                                                                                                                                                     LIFIA CORPORATION, and TOKYU                                                                         various methods for contacting
                                                                                                                                                                                     RESORT CORPORATION                                                                                   customers, such as door-to-door sales

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Social Contribution Activities

            Activities of educational institutions and foundations                                                                                                                         Engaging with customers
                                    Tokyu Group fosters the education of young people through the schools it operates,                                  Tokyu Group brings joy and entertainment to people’s lives by supporting a wide array of musical concerts,
                          and strives to enrichen communities through its support for the fine arts and cultural endeavors.                                                                     theatrical productions, and sporting events.

                                                             Gotoh Educational Corporation                                                                 Tokyu Silvester Concerts                                                                                        (Photo copyright K. Miura)

                                                        Established in 1955, the Gotoh Educational Corporation manages the operations of              A Tokyu Silvester Concert is held each year on New Year’s Eve at the Bunkamura culture
                                                        Tokyo City University and a number of associated schools, which range from a                  center in Tokyo’s Shibuya district. A countdown piece is performed at the event by
                                                        kindergarten up to senior high schools. The foundation strives to nurture healthy minded      lavishly dressed entertainers, followed by a gorgeous concert of music specially selected
         The Setagaya Campus of Tokyo City University   and forward-looking individuals equipped with a well-rounded education. In addition, the      for welcoming New Year.                                                                                     A Tokyu Silvester Concert
                                                        foundation operates the Tokyu Driving School.

                                                                                                                                                           Tokyu Music Live
                                                             ASIA Educational Incorporative
                                                                                                                                                      Held at the Bunkamura culture center in Shibuya, the Tokyu Music Live, series of concerts
                                                        Established in 1941, ASIA Educational Incorporative operates Asia University, a school that   featuring prominent musicians from a broad range of musical genres, offers audiences
                                                        enables graduates to contribute to the international community, especially the development    new musical experiences. Tickets are given away free to 4,000 people each year.
                                                        of Asia, through a progressive curriculum that emphases respect for individuality.
                                                                                                                                                                                                                                                               Performers at Tokyu Music Live
                Asia University’s baseball team

                                                                                                                                                           Tokyu Musical Program for Teenagers                                                                  (Photo copyright Katsuyoshi Tanaka)
                                                             THE GOTOH MUSEUM
                                                                                                                                                      This program is intended to give teenagers an opportunity to experience a genuine
                                                        Founded in 1959, THE GOTOH MUSEUM holds special exhibitions and themed                        Broadway musical at Tokyu Theatre Orb. About 900 pairs of tickets are given to teenagers
                                                        exhibitions of items in its collection of Japanese and East Asian artwork. Its collection     aged between 13 and 19 to attend the event with a parent.
                                                        includes picture scrolls of The Tale of Genji, which have been designated as a National
                                                                                                                                                                                                                                                                  A performance sponsored
                    THE GOTOH MUSEUM                    Treasure in Japan. The museum is also home to the Dai-Tokyu Memorial Library, which                                                                                                                     by the Tokyu Musical Program
                                                        preserves classical Japanese and East Asian documents, and makes them available to
                                                        academic researchers.
                                                                                                                                                           Tokyu Adults Program
                                                             TOKYU FOUNDATION FOR BETTER ENVIRONMENT
                                                                                                                                                      Starting from the idea that life gets better with age, the Tokyu Adults Program held events
                                                                                                                                                      for people over the age of 40 from October to November 2016. The program organizes
                                                        Established in 1974, the TOKYU FOUNDATION FOR BETTER ENVIRONMENT provides                     various events that are unique to Tokyu Group with the goal of satisfying the intellectual
                                                        support for various measures aimed at restoring the Tama River, a large river that flows      curiosity of mature adults.                                                                          Participants in the Tokyu Adults Program
                                                        through greater Tokyo. The support includes grants for surveys and research related to
          A small dam on the Tama River in a forested   environmental conservation and improvements of the Tama River and its river basin. The
                    area in the city of Chofu           foundation also provides elementary schools with supplementary educational materials
                                                        for environmental studies classes.                                                                 Tokyu Kids Program

                                                                                                                                                      The Tokyu Kids Program holds hands-on learning events for children in elementary
                                                             TOKYU FOUNDATION FOR FOREIGN STUDENTS                                                    school, including creative activities, tours of various facilities, and events that let children
                                                                                                                                                      experience various jobs together with their parents. A total of 27 types of events have
                                                        TOKYU FOUNDATION FOR FOREIGN STUDENTS offers scholarships to international                    been planned under the program in fiscal 2016. In addition, designs created through the            An event organized by the Tokyu Kids Program
                                                        students from the Asia-Pacific region studying at graduate schools in Japan. Since its        program won Kids Design Awards in 2016 in the children’s creativity and future-oriented
                                                        establishment in 1975, the foundation has supported about 850 international students          design categories.
          Some students who received scholarships       from 28 countries and regions.
                   from the foundation
                                                                                                                                                           Tokyu Associations

                                                             THE GOTOH MEMORIAL FOUNDATION                                                            Since they were started about 40 years ago, Tokyu Associations have been actively involved in
                                                                                                                                                      community-based activities, including cleanup events, cultural seminars, sporting events,
                                                        Established in 1990, THE GOTOH MEMORIAL FOUNDATION works to help culturally                   and music concerts. The associations have been organized in 23 communities across
                                                        enrich society by providing financial support for operas written by Japanese composers        Japan, and three areas in Thailand, Indonesia, and Singapore, respectively.                            Members of the Joshin-etsu Tokyu
                                                                                                                                                                                                                                                         Association during a forest exploration event
                                                        and staged by opera groups in Japan. It also offers awards and grants to up-coming
             A Gotoh Memorial Awards ceremony           talent in the fields of opera and the fine arts.

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In Japan
                                                                                                                                                                                                                                                                                                                 In Hokkaido
         Business Operations                                                                                                                                                                                                                                                                Tokyu Group operates the NISEKO Mt. RESORT
                                                                                                                                                                                                                                                                                            Grand HIRAFU in the Niseko area of Hokkaido,
                                                                                                                                                                                                                                                                                            which is attracting skiers and snowboarders from
                                                                                                                                                                                                                                                                                            around the world as an international ski resort.

     Offering beautiful living spaces                                                                                                                                                                                                            Sapporo

     in every region of the country                                                                                                                                                                                                     Niseko

                                                                                                                                                                                                                                                                                            NISEKO Mt. RESORT Grand HIRAFU

     Tokyu Group carries out real estate development and operates hotels, commercial buildings,                                                                                                                                                                                                          In the Tohoku Region
     leisure facilities, and resorts not only in greater Tokyo but also in every region of Japan.                                                                                                                                                                                           In July 2016, Tokyu Group began managing the
                                                                                                                                                                                                                                                                                            operations of Sendai Airport, which serves as the
     Through these businesses, Tokyu Group brings vitality to regional cities and helps promote the                                                                                                                                                                                         gateway to the Tohoku region, attracting attention as
     attractiveness of the country’s sightseeing areas.                                                                                                                                                                                                                                     Japan’s first privatization of a domestically operated
                                                                                                                                                                                                                                                                                            airport.
     Examples of these facilities and businesses in each region are presented here.

                                                    In the Kansai Region
                                                                                                                                                                                                                                    Sendai

     In November 2015, Tokyu Group opened 109                  In April 2015, Tokyu Group opened Q’s Mall Base
     Cinemas Osaka Expocity in Osaka’s Expo                    Morinomiya in Osaka. This shopping center is home                                                                                                                                                                            Sendai Airport
     Commemoration Park. It is the first cinema in Japan       to a variety of stores that promote good health and                                                                                                 Niigata
     to be equipped with next-generation IMAX® with            fitness, and features an outdoor running track on
     laser and 4DX technologies.                               the rooftop.
                                                                                                                                                                                                                                                                                                             In the Kanto Region

                                                                                                                                                                                                          Nagano                                                                            TOKYU CORPORATION operates NewWork
                                                                                                                                                                                                                                                                                            membership-based shared office spaces for
                                                                                                                                                                                      Kanazawa                                                                                              businesses in communities located along Tokyu train
                                                                                                                                                                                                                                                                                            lines in greater Tokyo, and in cooperation with
                                                                                                                                                                                                                 Saitama                                                                    shared offices nationwide, provides efficient and
                                                                                                                                                                                                                             Tokyo
                                                                                                                                                                                                                                 Chiba                                                      comfortable work spaces.
                                                                                                                                                                                                                             Kawasaki
                                                                                                                                                                                                             Sagamihara
                                                                                                                                                                                                                           Yokohama
                                                                                                                                                                                        Nagoya
                                                                                                                                                                       Kyoto                      Shizuoka
                                                                                                                                                               Kobe
     The next-generation IMAX® with laser theater              Q’s Mall Base Morinomiya                                                              Okayama                                       Hamamatsu
                                                                                                                                                                      Osaka
                                                                                                                                         Hiroshima                    Sakai

       In the Kyushu Region and Okinawa                                                                              Kitakyushu

                                                                                                                          Fukuoka                                                                                                                                                           NewWork shared office space in Tokyo’s Jiyugaoka district
     Tokyu Group operates the Miyakojima Tokyu Hotel &
     Resorts in the city of Miyakojima in Okinawa
     Prefecture. The resort hotel overlooks Yonaha
     Maehama beach, which is known as “the most                                                                               Kumamoto                                 In the Chugoku and Shikoku Regions                                                                    In the Chubu Region
     beautiful in the Orient.”
                                                                                                                                                                      SEIKITOKYU KOGYO CO., LTD., handles road                        In November 2016, the Nagano Tokyu REI Hotel          The Kanazawa branch of TOKYU HANDS opened in
                                                                                                                                                                      construction work all across Japan, and carries out             opened in a prime location near Nagano Station. The   the city of Kanazawa, Ishikawa Prefecture, in October
                                                                                                                                                                      locally based projects in the Chugoku and Shikoku               hotel is especially convenient for traveling on       2016. The branch was the first TOKYU HANDS store
                                                                                                                                                                      regions from one branch, five offices, and three factories.     business or for vacation in the Shinshu region.       to open in the Hokuriku region.

                                                                                           Naha

                                                                            Miyakojima
     Miyakojima Tokyu Hotel & Resorts

                                                                                                                                                                      The Kochinishi Bypass was constructed by SEIKITOKYU KOGYO       Nagano Tokyu REI Hotel                                Kanazawa branch of TOKYU HANDS

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