TRUSTED PATIENT EDUCATION FOR BETTER OUTCOMES - MICROMEDEX Patient Connect Patient Education & Engagement
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TRUSTED PATIENT EDUCATION FOR BETTER OUTCOMES MICROMEDEX® Patient Connect Patient Education & Engagement
Trusted All your training, experience, tools, and
technology are focused on the patient
Patient in front of you.
Education
for Better
When a patient understands exactly ፚፚ Micromedex Consumer Health
what the treatment involves, and Education solutions provide valuable
Outcomes
how important his or her informed tools to strengthen your institutional
participation is, you can bring your work brand, including actionable consumer
to fruition with better outcomes, reduced multimedia content, customizable text
readmissions, greater safety, and a more inside the health information content,
cost-effective treatment. and tools to promote your strategic
service lines online.
Micromedex Patient Connect Suite
®
lets you see, and share, evidence-based Raise Consumers’ Assessments of
Hospital Experience and Improve
education specific to each patient, in a
Organizational Scores, Meet
format that is easy to understand and Meaningful Use Requirements
extremely time-effective. This direct The evidence-based resources of our
communication leaves every patient Patient Education and Consumer
more knowledgeable and more willing Health Education have been shown
to follow the treatment protocols for a to contribute significantly to patient
successful outcome. satisfaction and understanding of their
treatment and self-care instructions.
The Patient Connect Suite consists This is reflected in improved HCAHP
of patient education and consumer scores and can contribute to your efforts
engagement products: to reduce readmission rates. With new
ፚፚ Micromedex Patient Education and growing requirements in the U.S.
products, featuring CareNotes®, for reimbursement from the Centers for
delivers a single source of evidence- Medicare and Medicaid Services (CMS),
based education materials. These robust this is critical to financial goals. In
documents and tools provide patient- addition, because education is patient-
specific information at every stage of specific and documents can be saved to
care — pre-care, inpatient care, lab test, your EMR if you chose our integrated
continuing care, discharge instructions, solution, they support Meaningful
drug information, and Emergency Use objectives and help meet other
Department discharge instructions. regulatory compliance including Joint
HIS Application Commission mandates.
1. HL7/API
2. Web Services
3. Embedded Content
Archive (Flat Files)
Print, Video,
Tablet, e-copy,
Patient Portal Patient Connect
Resources
(CareNotes®,
Consumer Education)
Your application sends a request
CHF
for patient education information
Delivery Format to the CareNotes database that
responds with current, relevant,
Patient Specific customizable information
Educational Resources
Micromedex Patient Education
“CareNotes puts the Micromedex Patient Education, featuring
CareNotes, covers the continuum of
identifying patient specific education, to
providing the ability for patients to view,
information we need care from pre-care, inpatient, and download, and transmit their patient
discharge instructions to emergency education online, CareNotes supports
at the fingertips of department and ambulatory education, Meaningful Use attestation.
including topics ranging from disease
each clinician and and procedure to medication education, Standard medication instructions for
allows us to deliver providing patient-specific education patient use include medication names,
that supports regulatory objectives and description, and possible side effects, as
patient education improves outcomes. well as usage, precautions, interactions,
and more for both prescription and non-
efficiently and CareNotes delivers a single source prescription drugs. This information
accurately.” of evidence-based patient education
materials. These robust documents and
is designed to reduce adverse effect
incidents and enable proper usage for
tools provide patient-specific information better outcomes. More detailed drug
– Donald Fleming, Former Vice at every stage of care — pre-care, information is also available in expanded
President and CIO, Brookhaven inpatient care, lab tests, continuing care, content sets. Alternative medicine
Memorial Hospital Medical Center
discharge instructions, drug information, information can also be added for those
and emergency department education. facilities whose specialties of care might
From EHR certified technology to indicate patients’ use and history of
alternative medications.
CLINICALLY
TRUSTED
INFORMATION
In addition, video and animated sources Benefits That Add up to
of patient education, for convenient Better Outcomes:
patient viewing on the web or on ፚፚ Single source for evidence-based
in-room monitors, are also part of the patient education for the continuum
Micromedex Patient Education product. of care.
ፚፚ All content is created by one editorial
Nurses, pharmacists, and physicians will group, supporting consistency across
all benefit from being able to quickly find the care continuum; including
and share information directly in the medication education.
workflow. Evidence-based materials on ፚፚ CareNotes are evidence-based and
more than 2,200 drug topics and nearly continuously updated with content
50 medical specialties will help patients supporting Core Measures.
learn critical self-care and medication ፚፚ CareNotes are customizable to
adherence information, and clinical leverage your brand and meet your
evidence on more than 480 lab tests will organization’s policies and procedures.
help patients understand their conditions ፚፚ Achieve U.S. patient experience criteria
and their treatment more clearly. for HCAHPS, the Value-Based Purchasing
program, and Meaningful Use.
ፚፚ Options to streamline directly into the
workflow — regardless of your HIS
architecture using an HL7 interface,
web services or embedded content
data files.
ፚፚ Up to 15 languages, multiple delivery
methods from documents with images
to patient portals, in-room monitors,
and website content.
ፚፚ Interoperable with your other systems
to automate and track documentation.Micromedex Consumer Health Education
Enhance Community Health The Consumer Health Education solution ፚፚ A.D.A.M. Health Navigator:
and Your Brand allows you to leverage your consumer Designed to facilitate a true
As a reliable community resource, health content on your website, your connection between the health topics
this is an opportunity to enhance your patient portal, within your marketing consumers are searching for and your
credibility and reputation. By providing materials, and with tablet and smart phone services. 3D avatars let you select the
answers to important healthcare concerns applications designed for consumers. ethnicity, gender, and age that best
to consumers through your website or represents your target audience.
portal, you can help to increase patient An Easy-to-Access, Comprehensive
ፚፚ Wellness Tools:
satisfaction, improve compliance, and Set of Consumer Health Tools
Six interactive tools for charting BMI,
provide your patients with consistent Among the modules that make
target heart rate, calorie burner, and
health information in any care setting. up Micromedex Consumer Health
more, including MyCheckUps.
Education is A.D.A.M. SmartEngageTM
ፚፚ Mobile Offerings of Consumer
In addition, the Consumer Health Suite, which includes:
Healthcare Information:
Education solution provides valuable ፚፚ Consumer Healthcare Information:
Including mHealth2Go, a native
tools to strengthen your institutional Featuring The Multimedia
iPhone® and AndroidTM application
brand, including actionable consumer Encyclopedia, which leverages
that includes the symptom navigator,
multimedia content, customizable text animations, videos, and illustrations
multimedia encyclopedia, and GPS-
inside the health information content, to complement thousands of articles
enabled local care settings that let
and tools to promote your strategic and links with answers to common
consumers find your hospital, local
service lines on the web. questions about diseases and
pharmacies, urgent care facilities,
conditions, tests, injuries, treatment
and more.
options, nutrition, and much more.
Become the community resource of
choice, with meaningful, accessible
healthcare information, available
only through your website.
ፚፚ Attract potential patients with
health information they’re searching
for online.
ፚፚ Inform with consistent content
provided at every touchpoint.
ፚፚ Engage users with HD videos,
interactive assessments, and
3D avatars.
ፚፚ Connect people to your facility to
make an appointment or find a class,
a social media site, and information
on your strategic service lines. HELP YOUR
PATIENTS
HELP THEMSELVESThese summaries are clinically
Additional modules available in our
Consumer Health Education Solution consistent with Micromedex drug
Consumer Health
include the A.D.A.M. SmartSite information in the Micromedex Education gives
microsites, designed to increase Medication Management product.
the visibility of your facilities' most Important features include: consumers powerful
profitable services through personalized ፚፚ Drug Interaction Checker for
pain assessment results, information interactions with food, alcohol,
tools to answer
about treatment options, and tobacco, alternative medicines,
important health
customizable branding tools. and more.
ፚፚ Consumer Lab Information with 500 questions and
Trusted Evidence-Based lab titles, including descriptions, result
Drug Information for Confident
interpretations, risks, procedures, and become active
Clinical Decisions
necessary follow-up.
The Consumer Health Education solution
ፚፚ Detailed Drug Information for the
participants in their
allows you to incorporate trusted
Micromedex drug information in your
consumer medications and their own care.
proper use, including prescribed
portal or website, too. Specifically,
and off-label uses for more than
you can provide a complete set of
11,000 drugs.
concise drug summaries covering brand
ፚፚ Drug Identification for visually
name and generic drugs that offer
identifying unknown tablets and
straightforward information on usage,
capsules by imprint, code, color,
indications, interaction precautions, and
size, and shape. Ingredient,
side effects.
manufacturer, and historical data
of drugs also included.Patient-Focused Tools for
Easier Understanding
Micromedex Patient Connect provides Micromedex Patient Connect integrates
multiple ways of delivering patient directly with other systems and content
information — from videos to simplified resources in your hospital information
reading instructions — so you can reach systems, such as electronic medical
patients through the method they are records and patient-specific web portals.
most comfortable with. Information is Regardless of your HIS architecture,
made specific to the patient’s medications, from MEDITECH, EPIC, and McKesson
diagnosis, and lab results with context- to Siemens Sorian, GE, and more —
specific links to more information. our platform is interoperable and can
be implemented quickly to provide
Additionally, Micromedex Patient convenient, consistent access across
Connect solutions meet The Joint your organization.
Commission Health Literacy standards
(5th to 8th grade reading level), in up to This organization-wide patient
15 languages, so your tools can be made education solution works hard for you
relevant to your market and population. on your own terms. Plug it into where
you need it within your workflow,
Evidence-Based Content Assures wherever you need it and wherever
Your and Your Patient’s Confidence
your patients will need to receive or
Micromedex Patient Connect pulls the
retrieve it. The evidence-based clinical
highest quality evidence-based treatment
information is a one-time investment
information directly from the same
that can then be delivered in the format
trusted information hospitals have relied
of your choice as your needs evolve.
on for 40 years — Micromedex.
All Regulations Met and Documented
Delivered Through Your Existing
Prove you’ve met regulation standards
System, Exactly the Way You Need it:
Get HIS Integrated Patient Education through tracking and documentation in
and Consumer Engagement the patient’s record using Micromedex
Patient Connect solutions are easy to use, Patient Education integration options.
with a familiar interface and information Use electronic documentation to show that
at the click-of-the-button when you select you’ve shared the required information
from a variety of HIS integration options. with patients automatically whenever you
You can get immediate access to the create and deliver materials.
patient-specific information you need
directly in the workflow — so you never
have to interrupt what you’re doing to
create, find, and share the information
you need.Customized for Your Facility
Micromedex Patient Education allows
you to customize your patient education
and communications. Customizations
can be as easy as adding headers and
footers, logos, a website address, and
contact information, or can include
more in-depth changes emphasizing
treatments and protocols specific to
your facility. Micromedex Solutions also
include professional services to assist
with customization to ensure maximum
benefit for your facility.
Personalized, Comprehensive Support
With every Micromedex Solution, you
get support and training through our
Micromedex Total Support Solutions
— a suite of training and customer
support services delivered by a highly
trained, dedicated team that will help
you calibrate your solution to your
environment and staff to get the most
from your solution every day. Service
plans can include onsite and web-based
training, targeted-use statistics reports,
new release training, and 24/7 support.
Micromedex Total Support
Solutions Include*:
ፚፚ Clinical consulting
ፚፚ System and data mapping
ፚፚ Implementation
ፚፚ Training: documentation,
web, in-service
ፚፚ 24/7 technical support
RESPONSIVE
*Subject to availability by location
and content set and product type
COMPREHENSIVE
SUPPORTABOUT TRUVEN HEALTH ANALYTICS Truven Health Analytics delivers unbiased information, analytic tools, benchmarks, and services to the healthcare industry. Hospitals, government agencies, employers, health plans, clinicians, and life sciences companies have relied on us for more than 30 years. We combine our deep clinical, financial, and healthcare management expertise with innovative technology platforms and information assets to make healthcare better by collaborating with our customers to uncover and realize opportunities for improving quality, efficiency, and outcomes. With more than 2,000 employees, we have major offices in Ann Arbor, Michigan; Chicago; and Denver. Advantage Suite, Micromedex, ActionOI, MarketScan, and 100 Top Hospitals are registered trademarks or trademarks of Truven Health Analytics. truvenhealth.com | 1.800.525.9083 ©2012 Truven Health Analytics Inc. All rights reserved. All other product names used herein are trademarks of their respective owners. CDS 11218 1012
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