Vacation Rentals and Property Management
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Vacation Rentals and Property Management
1012 Kapahulu Avenue, Suite 110, Honolulu, Hawaii 96816
Direct: (808) 738-5507 Fax: (808) 737-8733 Toll Free: (800) 854-8843
Website: www.captaincookresorts.com
Why Choose Captain Cook Resorts to Manage Your Vacation Rental?
“We care for your property as if it were our own!”
Captain Cook Resorts (CCR) is a licensed travel agency that markets vacation rentals
for Captain Cook Real Estate who has successfully serviced the community’s real
estate sales and property management needs since 1991.
As specialists in vacation rental management in the Waikiki and Gold Coast areas of
Honolulu, we care for your property as if it were our own.
You will comply with the State of Hawaii legal requirement that all owners must have a
property manager on the island on which the rental is located.
Your property will be listed on our website www.CaptainCookResorts.com, and on our
Japanese site, http://www.hawaiirentals.jp/, as well as top sites such as TripAdvisor,
Flipkey, HomeAway, VRBO, Expedia, Dwellable and others reaching millions of online
consumers shopping for vacation rentals. This increased advertising exposure
translates into increased revenue for our owners!
We have your home professionally photographed for listing on our website,
www.CaptainCookResorts.com, which also includes property details, rates, and an
availability booking calendar that updates in real-time.
We provide monthly owner statements, tax and bill payment, and direct deposit of
your monthly rental revenue.
Free credit card processing.
Free Property Protection Guarantee for accidental damages up to $1,000 (or up to
$5,000, depending on property).
Our local reservation specialists are available by telephone and email to assist guests
in making their reservations. Properties can be booked online 24 hours a day, 7 days
a week. Never miss a booking opportunity.
Our property management team cares for your guests and provides/supervises the
day-to-day maintenance requirements of your condo. Our housekeeping staff
carefully prepares your condo for each guest or owner stay.
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A member of our guest services management team will meet each guest at your
condo to provide a personalized check-in and orientation to the property. The team is
on-call 24/7 to handle any maintenance or service issue.
Japanese and English speaking staff for owners and guests.
Our high standards ensure a high ratio of return guests.
Example of Floor Plan on our home website.
CONTACT US TODAY! 808-738-5507 or at resortleader@aol.com
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Web and Other Marketing Partners
Vacation rentals listed with Captain Cook Resorts enjoy increased advertising exposure on
the following websites:
HomeAway is dedicated to building the world’s largest and most
complete online marketplace for vacation rentals. Their 145,000+
property listings receive 36 million annual visits from travelers who
want to book their next vacation rental.
TripAdvisor – Flipkey.com TripAdvisor-branded sites combine to
create the largest travel community in the world, with more than 32
million monthly visitors, 9 million members and 20 million rating and
reviews. TripAdvisor will promote vacation rentals through its partner
FlipKey, increasing the visibility of your property, including your ratings
and reviews by past guests.
Dwellable is the world's foremost online vacation rental search
engine. Dwellable is just like Google – they are a vacation rental
search site. They show high quality listings from other web sites.
VRBO (Vacation Rentals by Owner) – Search over 190,000
vacation rentals worldwide and make money from your vacation home.
153 million visits in the last year.
BeachVacationChoices.com provides an extensive list of
condominium, beach house and villa rentals at popular beach vacation
destinations. All rentals are professionally managed properties from
top ranked property managers. Beach vacation seekers can review
well documented and descriptive properties that provide the
vacationer with everything they need to know for making an informed
selection.
Exclusive Getaways provides Hawaii property managers a world class
business engine to drive their business success. Developed by Hawaii
property managers, solely for property managers, Exclusive Getaways
highlights to prospective guests the value of working with Hawaii on-
island professionals.
5My Vacation Rental Guide.com highlights and hosts professionally
managed vacation rental properties and holiday rentals across the US,
Canada, Mexico and the rest of the world.
Perfect Places.com is a leading vacation rental web site that has
partnered with The Weather Channel Company’s vacation rental
website, for Getaway.com to make properties available for online
booking on both sites providing access to over 6 million visitors in
2007.
VacationRentalSupermarket.com
VacationRentalSupermarket.com helps property managers gain
guests from North American and European markets. Dedicated to
Employer Benefit Programs - with over three thousand families who
have already completed stays with their group, they have a network of
repeat travelers to gain more rentals for property managers.
Additionally VacationRentalSupermarket.com has links with the NHS
(National Health Service) in the UK and they do not source any
reservations from tour operators.
We also work with several Japanese tour companies who provide us with booking for many of our
Japanese clientele.
Most of our bookings are from US, Canada, Japan, and Australia; many of these guests are repeat
customers. With the advent of online booking capability, we are now experiencing new booking
requests from Europe, Brazil, New Zealand, and countries in Asia such as Philippines, South Korea
and China, to name a few.
6PROPERTY STANDARDS
Our motto to our valued Guests is, “Welcome to your home away from home.” To this end,
we constantly encourage Owners to provide us the best possible properties to present to our
Guests. We find a higher demand and thus higher occupancy rate, for the better-equipped
and better-furnished properties.
Classifications of properties:
1. Luxury – The highest standards apply here. Must be recently upgraded or new
construction and meet all the criteria of the ultimate in luxury living.
2. Premier – Recently renovated to include all new kitchen and baths, appliances and
fixtures, new flooring and window coverings, and refurnished within the past five year
with all new furniture, bedding and carpet, if applicable. The Premier class of property
normally demands room rates between 10% and 20% higher than a Superior rated
property.
3. Superior – Renovated within the last ten years, to include all new kitchen and bath
counters and cabinets, floor and window coverings, new furniture and bedding.
7Approximate Cost of Required Household Items
Kitchen
Approximate Cost
Cooking utensils, wine opener, grater, knives $5-10/each
Complete set of stainless steel pots & pans plus additional
large & small fry pans (non-stick preferred) $50-150
Toaster $15-30
Coffee maker $25-35
Tea Kettle, Teapot $10-15
Dinnerware & flatware (2 sets/per person x # the unit sleeps) $30+
Glassware (2 per person x # the unit sleeps) $10-20
Wine Glasses (1 per person x # the unit sleeps) $10-20
Coffee Mugs (1 per person x # the unit sleeps) $10-20
Cutting Board $15
Rice cooker $30
Paper towel holder $10
Blender $25
Mixing bowls, colander $10/each
Oven mitts, hot plate holders, placemats, 2 kitchen towels $5-10/each
Under sink trash can $10
Cookie sheet $10
Casserole dish $15
Glass storage containers $15
Knife set $30
Measuring cup dry/liquid $2 & $8
2 dishcloths $4
Household
Ironing board, steam iron $35
Mop, broom & dust pan $15/each
Vacuum cleaner $100-200
Laundry basket (if no washer/dryer) $5
Cordless phone, answering machine $30 per set
Swiffer set (where needed) $12
Living Area
SMART Flat Screen Television (minimum 42” screen) $400+
Mini stereo system or CD player/radio $30
DVD player $40-50
Coasters $10/set
8Bedroom
Alarm clock/radio with CD player/optional $10
White plastic hangers 24 for each closet $5
Flat Screen Television (minimum 40” screen)
Linens and Towels
Bath – 2 sets (Costco white - bath, hand, and wash cloths) X # of people
the unit sleeps $14/set
Bed – two complete sets of white cotton sheets and pillowcases
for each bed (300 minimum thread count) $30-60/set
(2) Coverlets for bed $40-60/Twin
$60-80/Full
$80-100/Q
$80-150/K
Bed bug encasement set $60/Twin
$70/Full
$80/Queen
$105-$150
King to Cal-King
Blanket for each bed (including sofa beds) $15-25
If you use a comforter, a bed skirt is also needed $15-30
Kitchen–2 dishcloths, 2 kitchen towels, $20-30
oven mitts/hot plate holders, placemats
Beach towels (one for each person condo sleeps) $10/ea
Bath rug $15-20
(2) Mattress Pads for each bed including sofa bed $30-40
Twin to King including comforter, bridge, sheets
and pad (where needed) $100
Starter set of cleaning supplies:
Detergent & fabric softener sheets
Glass cleaner
Comet (non-scratch)
Dish soap
Dishwasher tablets
Bathroom cleaner
Large & small trash bags $40.00
Bathroom
Plunger, toilet scrubber $10/each
Hair dryer (1 per bathroom) $10-20
Small trash can $5
Lanai
Chairs and table $70+
9Bonus - Binoculars for units with views
You may also elect to purchase a complete linen startup package from us from
$300-$500, depending on size of your condo.
Note: If you condo does not have a washer/dryer, please do not purchase high quality
or colored sheet sets as they may get lost in the laundry service shuffle. Please
purchase only white linens.
10Hawaiian Telcom Account
Telephone: (808) 643-3456
Mon – Fri, 730 am – 5:30pm
www.hawaiiantel.com
We suggest purchasing a “MyChoicesmPlus” bundle (price varies):
High Speed Internet (up to 7 Mbps) includes DSL/WiFi
+ Home Phone (with 13 calling features)
+ Unlimited Long Distance (inter-island, nationwide, and Canada calling)
+ 24/7 local technical support
Please request International-call block!
Hawaiian Tel can also provide digital cable TV to some buildings in Waikiki. You may want to
check the prices of bundles with cable. This can be a great alternative to having Oceanic
service, which if you are off island, can involve a great deal of paperwork.
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