Virgin Australia Long Haul International Cabin Crew Agreement 2016 - final

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Virgin Australia Long Haul International Cabin Crew Agreement 2016 - final
Virgin Australia Long Haul International
      Cabin Crew Agreement 2016
CONTENTS

Part 1 – General

    1.                                   Title                                              6

    2.                                   Parties                                            6

    3.                                   Application                                        6

    4.                                   Duration                                           7

    5.                                   Renegotiation                                      7

    6.                                   No extra claims                                    7

    7.                                   Implementation and review                          7

    8.                                   Definitions                                        8

Part 2 – Consultation

    9.                                   Facilitative provision                             12

    10.                                  Virgin Australia Cabin Crew Consultative Council   12

    11.                                  Consultation                                       13

Part 3 - Employment relationship

    12.                                  Employment types                                   15

    13.                                  Full time employee                                 15

    14.                                  Part time employee                                 15

    15.                                  Casual employee                                    16

    16.                                  Probation                                          17

    17.                                  Employment flexibility                             17

    18.                                  Conditions of employment                           18

    19.                                  Training and induction                             18

    20.                                  Reporting                                          19

    21.                                  Duties                                             19

    22.                                  Performance monitoring and online training         20

Virgin Australia Long Haul International Cabin Crew Agreement 2016                              1
23.                                  Preferential bidding system                               21

Part 4 – Operational Provisions

    24.                                  Hours of work                                             21

    25.                                  Rosters                                                   21

    26.                                  Acknowledgments regarding roster stability                22

    27.                                  Ground Duties                                             22

    28.                                  Contacting crew                                           23

    29.                                  Fitness for duties                                        23

    30.                                  Fatigue Risk Management System                            24

    31.                                  Designated Day Off                                        24

    32.                                  Sign On/ Sign Off times                                   25

    33.                                  Extension to Sign Off                                     26

    34.                                  Flight Duty Period limits – Long Haul International Flying 26

    35.                                  Flight Duty Period limits – all other flying              27

    36.                                  Emergency Flight Duty Period extensions                   27

    37.                                  Extension of Flight Duty Period by rostered Split Duty    28

    38.                                  Time Free of Duty                                         28

    39.                                  Blank Day                                                 30

    40.                                  Standby                                                   40

    41.                                  Open Days                                                 32

    42.                                  Crew complement                                           32

    43.                                  Mixed duties                                              32

    44.                                  Travelling time                                           33

    45.                                  Exchanges of Duty                                         33

    46.                                  Displacement                                              33

Part 5 – Remuneration

    47.                                  Backpay                                                   34

    48.                                  Salary and classification levels                          34
Virgin Australia Long Haul International Cabin Crew Agreement 2016                                 2.
49.                                  What your salary covers                    37

    50.                                  Payment of salary                          38

    51.                                  Superannuation                             38

    52.                                  Daily overtime and special payments        39

    53.                                  Additional hourly pay                      39

    54.                                  Salary sacrifice                           39

    55.                                  Reimbursement of claims                    40

Part 6 – Benefits and Allowances

    56.                                  Home Base                                  40

    57.                                  Accident pay                               40

    58.                                  Car parking                                41

    59.                                  Accommodation, transport and meals         41

    60.                                  Cancelled accommodation allowance          42

    61.                                  Overnight meal and incidental allowances   43

    62.                                  Ad Hoc Trainer allowance                   46

    63.                                  Higher duties allowance                    46

     64.                                 Public holiday recognition allowance       46

Part 7 – Leave

    65.                                  Leave policies and procedures              46

    66.                                  Annual leave                               47

    67.                                  Personal/ carer’s leave                    48

    68.                                  Mid duty illness                           48

    69.                                  Unpaid carer’s leave                       49

    70.                                  Compassionate leave                        49

    71.                                  URTI leave                                 49

    72.                                  Long service leave                         50

    73.                                  Parental leave                             50
Virgin Australia Long Haul International Cabin Crew Agreement 2016                  3.
74.                                  Special circumstances leave                              51

    75.                                  Domestic and family violence leave                       51

    76.                                  Leave without pay                                        52

    77.                                  Career break                                             52

    78.                                  Unauthorised absence                                     52

    79.                                  Jury service                                             52

    80.                                  Continuity of service and leave accruals                 52

    81.                                  National Employment Standards                            53

Part 8 - Regulatory Matters

    82.                                  CASA regulations                                         53

    83.                                  ASIC                                                     53

    84.                                  Passports and visas                                      53

    85.                                  First aid training                                       53

Part 9 - Health and Safety

    86.                                  Safety at work                                           54

    87.                                  Health and fitness                                       54

Part 10 – Performance

    88.                                  Performance management and disciplinary action           54

    89.                                  Serious misconduct                                       56

    90.                                  Promotion and transfer opportunities                     56

Part 11 - Dispute Resolution Process

    91.                                  Process                                                  57

    92.                                  Role of the Fair Work Commission or agreed third party   58

Part 12 - Other Provisions

    93.                                  Policies and procedures                                  58

    94.                                  Staff travel                                             58

    95.                                  Uniforms                                                 59

    96.                                  Anti-discrimination                                      59
Virgin Australia Long Haul International Cabin Crew Agreement 2016                                4.
97.                                  Internment                                  59

    98.                                  Aircraft accident insurance                 60

    99.                                  Travel insurance                            60

    100.                                 Insurance cover in war like circumstances   60

    101.                                 Indemnity                                   60

    102.                                 Stand down                                  61

    103.                                 Leaving Virgin Australia                    61

    104.                                 Redundancy                                  62

    105.                                 Delegates’ rights and leave                 63

Signatories

Virgin Australia Long Haul International Cabin Crew Agreement 2016                   5.
PART 1 - GENERAL

1.      TITLE

        This agreement shall be known as the Virgin Australia Long Haul International Cabin Crew
        Agreement 2016 (Agreement).

2.      PARTIES

2.1     The parties to this Agreement are:
        (a)      Virgin Australia Airlines Pty Ltd (ACN 090 670 965) (Virgin Australia); and
        (b)      the Flight Attendants' Association of Australia, International Division (FAAA)
                 subject to an application being made by the FAAA in accordance with section 183 of
                 the Act to be covered by the Agreement; and
        (c)      the Transport Workers’ Union of Australia (TWU), subject to an application being
                 made by the TWU in accordance with section 183 of the Act to be covered by the
                 Agreement; and
        (d)      the following employees of Virgin Australia principally engaged in Long Haul
                 International Flying:
                 (i)     Cabin Crew;
                (ii)     Cabin Leaders; and
                (iii)    Flight Managers.
                (collectively referred to as Team Members).

3.      APPLICATION

3.1     This Agreement applies to Virgin Australia, and the Team Members undertaking flying
        covered by this Agreement.
3.2     This Agreement is a comprehensive agreement and replaces and excludes all other
        agreements and awards that might otherwise apply to Team Members covered by the
        Agreement.
3.3     This Agreement contains the complete statement of mutual rights and obligations as
        between Virgin Australia and the Team Members to the exclusion, to the full extent
        permitted by law, of all other awards, agreements or other like instruments (Other
        Industrial Instruments) including those:
        (a)      which might be in force and bind any organisation party to such Other Industrial
                 Instruments; and/or
        (b)      which might otherwise apply to the parties to this Agreement and/or the work which
                 is being carried on in respect of the business of Virgin Australia.
3.4     This Agreement is stand-alone and has been developed by the parties to reflect and
        accommodate the specific circumstances of Virgin Australia.
3.5     To avoid doubt, this Agreement does not apply to Cabin Crew Management within Virgin
        Australia.

Virgin Australia Long Haul International Cabin Crew Agreement 2016                              6.
3.6     This Agreement does not exclude State laws dealing with occupational health and safety,
        workers’ compensation or anti-discrimination.

4.      DURATION

4.1     Subject to clause 4.2, this Agreement commences operation at the beginning of the first 28
        day roster cycle occurring seven (7) days after approval by the FWC (Commencement
        Date).
4.2     The following provisions commence at the following times:
        (a)      Clause 14 – Part-time employee will commence on the second full Roster Period
                 after the Commencement Date;
        (b)      Part 4 – Operational provisions will commence on the second full Roster Period after
                 the Commencement Date; and
        (c)      Part 5 – Remuneration and the allowances in Part 6 – Benefits and Allowances
                 commence from the first full pay period after the Commencement Date.
4.3     The nominal expiry date of this Agreement is four (4) years after the day on which the FWC
        approved the Agreement.

5.      RENEGOTIATION

5.1     The parties agree to commence negotiations for a replacement agreement at least nine (9)
        months before the nominal expiry date of the Agreement.
5.2     The negotiations will include any bargaining representatives nominated by the Team
        Members at the time the negotiations are due to commence in accordance with the Act.
5.3     At least two (2) delegates from each Union will be released from duties to attend
        negotiations.
5.4     The parties will meet at least six (6) times within the nine (9) month period before the
        nominal expiry date of the Agreement.

6.      NO EXTRA CLAIMS

6.1     The parties agree that this Agreement satisfies all claims of the parties against each other.
6.2     It is a term of this Agreement that the parties will not support or advance any other or extra
        claims against each other for so long as this Agreement remains within its nominal term.
6.3     It is also a term of this Agreement that the parties will not engage in any industrial action in
        support of or for the purpose of advancing any other or extra claims against each other for so
        long as this Agreement remains within its nominal term.

7.      IMPLEMENTATION AND REVIEW

        Virgin Australia representatives and two (2) workplace delegates from each Union involved
        in the negotiation of this Agreement shall meet to oversee the implementation and
        application of this Agreement.        This group will be known as the “Agreement
        Implementation Committee” (AIC), and will meet as required but at least every three (3)
Virgin Australia Long Haul International Cabin Crew Agreement 2016                                      7.
months for the first 12 months of the Agreement (unless otherwise agreed) to deal with such
        issues and any other matters that arise from time to time that are relevant to the
        implementation of this Agreement. One official from each Union may attend an AIC
        meeting at the request of a workplace delegate.

8.      DEFINITIONS

        Act means the Fair Work Act 2009 (Cth) as amended or replaced from time to time.

        Ad Hoc Trainer refers to a Team Member who is appointed by Virgin Australia to facilitate
        training programs as needed by Virgin Australia.

        Agreement means this Virgin Australia Long Haul International Cabin Crew Agreement
        2016.

        Assigned or Assigned Duty means a Duty assigned after roster publication prior to being
        Notified.

        Base means any place designated by Virgin Australia at which Team Members are required
        to be for the purpose of reporting for Ground Duty, commencing Standby duty or reporting
        for the commencement of Duty.

        Blank Day means a day free of all Duty, but is not a DDO.

        Block Hours or Block Time means a time which starts when the aircraft moves off chocks
        and stops when the aircraft is on chocks at the completion of the flight.

        Cabin Crew means an employee performing cabin crew duties for Virgin Australia as set
        out in this Agreement.

        Cabin Crew Trainee means a person undergoing initial Cabin Crew training and who is not
        yet cleared to line operations.

        Cabin Leader means a person employed as a Cabin Leader (or equivalent) to lead and
        direct Cabin Crew and to perform the duties on an aircraft for each flight including working
        in and supervising economy class, business class and first class cabins as required, managing
        saleable amenities, performing Flight Manager functions in the absence of the Flight
        Manager and may undertake the necessary and relevant training for promotion to Flight
        Manager.

        Calendar month means the period between 0000 hours on the first day of each calendar
        month and 2359 hours on the last day of the same calendar month.

        Calendar year means the period between 0000 hours on 1 January and 2359 hours on 31
        December of the same year.

        Captain means a pilot employed to act in command of an aircraft for each flight.

        Continuous Service means a period of employment with Virgin Australia Airlines Pty Ltd
        under an unbroken contract of employment including periods of approved paid leave.

        Cumulative Duty is the progressive sum of Duty Periods.

Virgin Australia Long Haul International Cabin Crew Agreement 2016                                8.
Day means the 24 hour period between the local midnight and the subsequent local
        midnight.

        Designated Day Off or DDO means a period free of all duties at Home Base (unless
        otherwise agreed between Virgin Australia and the Team Member), encompassing the hours
        between 2200 preceding and 0600 hours after such day, in which a Team Member may
        elect, but cannot be required, to work.

        Displace or Displacement means where a Team Member is removed from, or is unable to
        perform, all or part of a Duty as Scheduled.

        Disruption means a change in a Team Members rostered pattern of work which may be
        caused by, but not limited to, disruption caused by air traffic control, mechanical
        malfunction, medical emergency, weather, or industrial dispute.

        Duty means any type of work performed as Cabin Crew and the period of time spent
        performing this work, including Flight Duty, Positioning, Ground Duties, meetings, training,
        Standby and work Assigned from Standby.

        Duty Period or Duty Time means a continuous period which starts when a Team Member
        is required by Virgin Australia to Sign On for Duty until the Team Member is free of all
        Duty and/or has signed off at Home Base.

        Duty Hour Credit means the credit projected or accrued to a Team Member for Duty
        Planned or performed by that Team Member for the purpose of Roster Period limitations
        and/or pay.

        Exchange of Duty means an exchange of duties between two Team Members of the same
        rank.

        FAAA means the Flight Attendants’ Association of Australia – International Division.

        Fatigue means a physiological state of reduced mental or physical performance capability
        resulting from sleep loss or extended wakefulness and/or physical activity that can impair a
        Team Member’s alertness and ability to safely operate an aircraft or perform safety related
        duties.

        Flight Manager means a person employed as a Flight Manager (or equivalent) to perform
        the duties on an aircraft for each flight as a Flight Manager which includes leading and
        managing a whole cabin and all Cabin Crew whilst in flight and away from Home Base, and
        acts as management representative for Cabin Crew whilst away from Home Base.

        Flight Duty Period means any time which a Team Member operates in an aircraft as an
        Operating member of the Cabin Crew. It commences when the Team Member is required to
        report for flight duty or actually reports for flight duty (whichever is the later) and finishes
        not less than 30 minutes after the end of the Block Time of the final flight or at the
        designated Sign Off time (whichever is later).

        FRMS means the Fatigue Risk Management System referred to in clause 30 of this
        Agreement.

        FWC means the Fair Work Commission.

Virgin Australia Long Haul International Cabin Crew Agreement 2016                                   9.
Ground Duty or Ground Duties means duty on the ground which is associated with the
        business of Virgin Australia and may include, but is not restricted to, training, training of
        others, seminars, and publicity work for Virgin Australia.

        Home Base means the base at which a Team Member is permanently assigned or to which
        they have been temporarily assigned by agreement between Virgin Australia and the Team
        Member.

        International Flight or International Flying means a flight which departs from an
        Australian state or territory and arrives in a port operated by another sovereign state or
        territory.

        Layover means the period of time between when a Duty terminates at a port other than
        Home Base and then recommences at that port. A Layover commences at Sign Off and ends
        at Sign On for the next Duty.

        Leader means a Team Member’s immediate Leader.

        Local night means the period of time between 2200hours and 0600 hours local time.

        Long Haul International Flying means International Flying with a Duty Time per Sector
        of eight (8) or more hours.

        Mid Duty Illness is where a Team Member becomes unexpectedly unfit for duty either at
        Home Base or away from Home Base after Sign On but before completion of a Trip or a
        Duty.

        Notified or Notified Duty means a Duty that has been Assigned by Virgin Australia and
        acknowledged by the Team Member.

        Operating means performing duties associated with the safety and comfort of passengers in
        their carriage by aircraft.

        Open Day is a day free from Rostered Duty until Virgin Australia assigns the Crew Member
        a Duty or Standby Period.

        Optional Day means a day which is not a DDO or a day on which Duty has been Assigned,
        but is a day on which a part time employee may accept work but cannot be directed to work.

        Ordinary Hours include rostered or completed Duty hours inclusive of flying duties,
        Positioning/(paxing), airport Standby duties, meetings, ground and on-line training, rostered
        Ground Duties and where a Team Member is subject to Operational Clearance (SOC). In
        addition, Ordinary Hours also include duty hours Assigned on an Open Day or Standby Day,
        and any Duty Hour Credits associated with personal leave, annual leave and long service
        leave.

        Pairing means a sequence of flights which together form a Trip or Tour of Duty.

        Parental leave has the same meaning as set out in the Act.

        Planned Duty means duty known to the Crew Member and Virgin Australia prior to the
        Crew Member reporting for duty.

        Positioning/ Paxing means transferring a Team Member between ports as a passenger in
        surface or air transport and shall count as Duty Time.
Virgin Australia Long Haul International Cabin Crew Agreement 2016                               10.
Proof of Absence means a medical certificate or another form of supporting documentation
        authorised by Virgin Australia.

        Rest Period (Time Free of Duty) is time free from all Duty and will commence at the Sign
        Off time at the conclusion of a duty. It is also the period of time before starting a Flight
        Duty Period which is designed to give a Team Member adequate opportunity to rest before
        duty.

        Roster Period means a nominated 28 day period or 56 day period.

        Rostered or Rostered Duty means a duty or series of duty/Standby periods with stipulated
        start and finish times notified to a Team Member.

        Scheduled Duty is a Notified, Rostered or Planned Duty or duties allocated to a Team
        Member.

        Sector means a flight, consisting of a take-off and a landing. A flight that returns to a port
        for the purpose of resuming a flight on the same route, unscheduled technical stops and/or
        diversions are considered to be part of the original flight and not a separate Sector.

        Sign Off means the time of completion of all duties.

        Sign On means the actual reporting time for duty by Team Members.

        Split Duty means a Duty Period or Flight Duty Period, which contains a period of rest (not
        in-flight) during which the Team Member is relieved of all duty.

        Standby or Standby period means a period of time during which a Team Member is
        required to be available at short notice to undertake a duty. Standby does not accumulate
        Duty Time, except for Standby duties undertaken at the airport, however it is not Time Free
        of Duty. Standby may be at the airport, hotel or at home.

        Suitable Resting Accommodation means an area which is environmentally conducive to
        rest, which contains a comfortable chair and at which the Team Member has access to
        sustenance at times appropriate to the flight duty requirements. Suitable Resting
        Accommodation may also include that which is onboard the aircraft.

        Suitable Sleeping Accommodation means a room with (normal) single occupancy, with the
        use of a bed and a comfortable chair. The room is to be subject to minimum noise levels,
        with facilities to control light, be well ventilated and with air conditioning. The Team
        Member shall have access to sustenance at time appropriate to Flight Duty requirements.

        Team Member refers to a person employed by Virgin Australia under this Agreement.

        Time Where time is expressed in this Agreement it refers to local time, unless otherwise
        specified.

        Time Free of Duty means a period of time during which a Team Member is free of all duty
        and standby associated with his or her employment.

        Tour of Duty is the elapsed period between sign-on and sign-off at home base or base of
        temporary transfer.

        Trip means the elapsed period between Sign On and Sign Off at Home Base comprising a
        sequence of flights which may constitute a single or multi-day Tour of Duty.
Virgin Australia Long Haul International Cabin Crew Agreement 2016                                11.
TWU means the Transport Workers’ Union of Australia.

        Union means the Flight Attendants’ Association of Australia – International Division
        (FAAA) or the Transport Workers’ Union of Australia (TWU).

        URTI means Upper Respiratory Tract Infection.

        Virgin Australia means Virgin Australia Airlines Pty Ltd.

        Virgin Australia Group means Virgin Australia Airlines Pty Ltd, Virgin Australia
        Holdings Ltd, Virgin Australia International Holdings Pty Ltd, Virgin Australia
        International Airlines Pty Ltd, Virgin Australia Airlines (NZ) Employment and Crewing
        Ltd, Virgin Australia Regional Airlines Pty Ltd and Virgin Tech Pty Ltd, and any
        Associated Entities (within the meaning of the Corporations Law) of these companies.

        We means Virgin Australia.

        You refers to a Team Member employed by Virgin Australia under this Agreement.

PART 2 - CONSULTATION

9.      FACILITATIVE PROVISION

9.1     To meet unanticipated changes to flying destinations and schedules, Virgin Australia may,
        following agreement with the Unions, implement a special scheduling agreement which
        require arrangements which are not possible or exceed the limits outlined in this Agreement.
        The terms of the special scheduling agreement will be documented by Virgin Australia and
        promptly made available to Team Members.
9.2     For the avoidance of doubt, nothing in this clause affects or prevents Virgin Australia from
        reviewing or altering operating schedules in accordance with the provisions of this
        Agreement and any applicable FRMS.

10.     VIRGIN AUSTRALIA CABIN CREW CONSULTATIVE COUNCIL

10.1    The Virgin Australia Cabin Crew Consultative Council (VACC Council) will be comprised
        of no less than three (3) Team Members (Cabin Crew, Cabin Leaders or Flight Managers)
        (Team Member Representatives) unless otherwise agreed and no more than three (3)
        management representatives made up of the following:
        (a)      one (1) delegate nominated from each Union; and
        (b)     an elected Team Member Representative from each permanent Cabin Crew Base
        voted from Cabin Crew at that Base.
10.2    The Team Member Representatives will be by nomination and where necessary election,
        and will be comprised of at least one Team Member from each long haul base existing at the
        time of the nomination and/or election.
10.3    An election will occur when nominations for Team Member representatives exceed the
        number of vacant positions.
10.4    The ballot to elect Team Member representative(s) will be facilitated by Virgin Australia
        and be conducted by an external election facilitator. A Team Member Representative’s term
Virgin Australia Long Haul International Cabin Crew Agreement 2016                              12.
on the VACC Council will be for a maximum of 24 months. Should a Team Member
        Representative vacancy arise during a 24 month term, a replacement Team Member
        Representative will be appointed for the remainder of the term by nomination and where
        necessary election.
10.5    The VACC Council will be a formal mechanism to facilitate general communication and
        consultation with the Team Member group about, but not limited to, the following matters:
        (a)      matters relating to this Agreement;
        (b)      standards of accommodation, having regard to those matters set out in the
                 accommodation clause of this Agreement;
        (c)      measures to support increased roster stability and improvements in rostering
                 systems;
        (d)      proposed changes to the FRMS;
        (e)      health and safety concerns, not dealt with via workplace health and safety processes.
10.6    The VACC Council will meet at least quarterly (in person unless otherwise agreed) or when
        major workplace change in accordance with clause 11 – Consultation is proposed and
        consultation with the VACC Council is required. This provision is subject to the operational
        requirements of the business and the parties agree the VACC Council will not meet more
        than once a month, save for exceptional circumstances.
10.7    Team Member Representatives on the VACC Council who are not on approved leave shall
        be rostered to attend all meetings of the VACC Council. A Team Member Representative
        may appoint a proxy Team Member to attend a VACC meeting in their stead.
10.8    In circumstances where the VACC Council is scheduled to be convened and the elected
        representative Team Member(s) is on approved leave, the Team Member(s) may exercise
        the option to attend such meetings on the proviso that approved leave is re-credited.
10.9    If one of the Team Member representatives is unavailable to meet or if a process to fill a
        vacant position is underway, the VACC Council meeting will proceed with the remaining
        available representatives. If the majority of Team Member representatives are unavailable
        to meet or if more than one position is vacant, the VACC Council meeting will be
        rescheduled to meet within one (1) month unless otherwise agreed between the VACC
        Council and Virgin Australia.
10.10 The normal costs associated with a Team Member representative carrying out the functions
      of the VACC Council shall be met by Virgin Australia, such as travel, accommodation and
      meal allowances when meetings are not held in a Team Member’s Home Base.
10.11 One (1) representative from a Union, if nominated by a Team Member Representative, may
      attend a VACC Council meeting.

11.     CONSULTATION

11.1    In the event of major workplace changes that may have a significant effect on Team
        Members, Virgin Australia will consult with affected Team Members and the Unions, and
        allow opportunities for proper representation for the purpose of that consultation prior to a
        decision being made.
11.2    Virgin Australia agrees that proper consultation is important in maintaining positive working
        relationships between Virgin Australia, Team Members, and relevant Union(s).

Virgin Australia Long Haul International Cabin Crew Agreement 2016                                 13.
11.3    Virgin Australia agrees that genuine consultation for these purposes shall not be perfunctory
        advice, but shall provide a genuine opportunity to influence the decision makers and the
        outcomes of any proposed change.
11.4    Virgin Australia acknowledges that genuine consultation prior to any significant change
        being implemented is important to maintaining positive workplace relationships and
        outcomes for the business.
11.5    Virgin Australia will not be obliged to disclose confidential information during the
        consultative process.
11.6    In circumstances where Virgin Australia has a definite proposal that would result in major
        workplace change which is likely to have a significant effect on Team Members, Virgin
        Australia agrees to notify and consult with affected Team Members, the FAAA and the
        TWU at the time of considering the proposal for major workplace changes and prior to a
        decision being made.
11.7    The process of consultation will include:
        (a)      The timely provision of all relevant information, including details of the change, the
                 likely effects on Team Members, the reasons for the proposed change and, where
                 relevant, a proposed implementation date;
        (b)      Discussion and genuine consideration on measures to avert or mitigate any adverse
                 effects on Team Members;
        (c)      Provision of reasonable resources, including work time, for Team Members to fully
                 participate in the consultation process;
        (d)      Genuine consideration of Team Members’ and, at the Team Members’ election, their
                 nominated representatives’ suggestions, ideas and contributions; and
        (e)      Genuine opportunity for Team Members, and the Unions to influence the decision-
                 makers and affect the outcome of any proposed changes, including allowing
                 representation for this purpose.
11.8    As soon as a final decision has been made, Virgin Australia must notify the affected Team
        Members and the Unions in writing and explain the effects of the decision. This notification
        in writing must include details about the proposed change and an implementation date (if
        known).
11.9    If, however, at the conclusion of this consultative process a Team Member (or a group of
        Team Members) has a concern about the matter/s that were the subject of consultation, they
        or at their election, their representative/s, may raise a concern via the Disputes Settlement
        Process. To avoid doubt, a concern about the matter/s that were the subject of consultation
        includes a concern not only about the way in which consultation was carried out but a
        concern about the decision by Virgin Australia following the consultative process.
11.10 Virgin Australia, Team Members and representatives, must act in good faith in relation to
      the consultation process provided in this clause.
11.11 While consultation is taking place, the parties will respect the status quo unless otherwise
      agreed.
11.12 In this clause:
        (a)      ‘Good faith’ includes obligations to meet, disclose relevant information, genuinely
                 consider proposals, respond with reasons for the proposed decisions, and to refrain
                 from capricious or unfair conduct that undermines consultation;

Virgin Australia Long Haul International Cabin Crew Agreement 2016                                 14.
(b)      A major workplace change “may have a significant effect on Team Members” if it
                 results in:
                (i)      a major change to the composition, operation or size of the Virgin Australia
                         workforce or to the skills required of Team Members;
                (ii)     the elimination or diminution of job opportunities (including opportunities
                         for promotion or tenure);
                (iii)    the alteration of hours of work defined by this Agreement;
                (iv)     the need to retrain Team Members;
                (v)      the need to relocate Team Members to another workplace;
                (vi)     the restructuring of jobs and or implementation of redundancies;
                (vii)    changes to the legal or operational structure of Virgin Australia or its
                         business;
                (viii)   a change in routes or route structure the effect of which is that Team
                         Members are no longer principally engaged in Long Haul International
                         Flying; or
                (ix)     establishing or eliminating Bases;
                (x)      major fleet changes that result in the introduction or withdrawal of an aircraft
                         fleet type.

PART 3 - EMPLOYMENT RELATIONSHIP

12      EMPLOYMENT TYPES

12.1    You may be employed on a full-time, part-time or casual basis or on a permanent, fixed term
        or fixed task basis.
12.2    You and Virgin Australia may agree at any time to change your employment type (e.g. from
        full-time to part-time or visa versa), however Virgin Australia cannot change your
        employment type without your agreement.

13      FULL TIME EMPLOYEE

        A full time Team Member is engaged on a permanent basis and be rostered a maximum of
        140 Ordinary Hours per 28 day Roster Period (or 280 Ordinary Hours per 56 day Roster
        Period).

14      PART TIME EMPLOYEE

14.1    A part time Team Member is engaged on a permanent basis to work on the same terms and
        conditions as a full time Team Member, unless otherwise specified in this Agreement.
14.2    A part time Team Member will:
        (a)      be paid a minimum of 50% of the full time equivalent salary under this Agreement;
        (b)      be rostered to work up to a maximum of 12 days and up to a maximum of 80 hours
                 in a 28 day Roster Period (or 160 hours per 56 day Roster Period);
Virgin Australia Long Haul International Cabin Crew Agreement 2016                                   15.
(c)      have nine (9) DDO’s rostered in accordance with clause 31 - Designated Day Off in
                 this Agreement in a 28 day Roster Period; and
        (d)      be rostered a minimum of seven (7) Optional Days in a 28 day Roster Period;.
14.3    Where a part time Team Member:
        (a)      works in excess of 70 hours in a 28 day Roster Period, the Team Member shall be
                 paid their normal hourly rate of pay for each hour worked;
        (b)      is rostered Optional Days, they may elect to work, but cannot be directed to work.
                 Hours worked will be paid at the applicable hourly rate but will not count toward
                 your maximum hours in a Roster Period; and
        (c)      for the avoidance of doubt, the daily overtime triggers will apply to all duties.
14.4    Part time Team Member’s entitlements under this Agreement shall be on a pro rata basis.
        Part time Team Member’s leave entitlements will be pro-rated in accordance with this
        Agreement.

14.5    Part time commitment

        (a)      Virgin Australia will make available on a one-off basis, a minimum of 50 permanent
                 part time roles as soon as operationally possible but no later than 12 months after
                 commencement of this Agreement.
        (b)      Notwithstanding clause 14.5(a), a Team Member may apply for a permanent part
                 time role at any time and such requests will be considered subject to business and
                 resource needs.
        (c)      Virgin Australia will call for expressions of interest from internal full time Team
                 Members covered by this Agreement in the first instance.
        (d)      Where a Team Member wishes to alter their employment status and return to full
                 time employment, all requests must be submitted in writing and will be subject to
                 approval by Virgin Australia.
        (e)      Virgin Australia will consult with the Unions through the AIC to develop a process
                 for managing access to any future part-time work opportunities.

15      CASUAL EMPLOYEE

15.1    A casual Team Member:
        (a)      is engaged on a casual basis and paid by the hour for each hour worked plus a 25 %
                 loading; and
        (b)      is not engaged on a permanent basis; and
        (c)      will be paid for a minimum period of four (4) hours work on each engagement.
15.2    The hourly rate will be based on the casual Team Member’s classification under this
        Agreement.
15.3    The 25% loading is in lieu of entitlements to leave and other matters from which the casual
        employee is excluded by the terms of this Agreement and the National Employment
        Standard under the Act.
15.4    A casual Team Member will be offered a permanent role if the Team Member has:

Virgin Australia Long Haul International Cabin Crew Agreement 2016                                   16.
(a)      undertaken regular and systematic engagements consistently over a 12 month period,
                 and
        (b)      a permanent role is available; and
        (c)      the Team Member has the requisite skills, experience and performance for the role.
15.5    During the life of the Agreement, Virgin Australia agrees to limit the number of casual
        Team Members engaged under this Agreement to a maximum of 5% of the total workforce
        covered by this Agreement.

16      PROBATION

16.1    If you are a new Team Member your employment at Virgin Australia will be subject to a six
        (6) month probationary period (including initial Cabin Crew training).
16.2    You or Virgin Australia may terminate your employment at any time during the
        probationary period by giving two (2) weeks’ notice or payment in lieu of notice (or a
        combination of both).
16.3    If you have transferred your employment to Virgin Australia from another company in the
        Virgin Australia Group, your employment at Virgin Australia is not subject to a
        probationary period except in the following circumstances:
        (a)      you have been employed for less than six (6) months by a company within the Virgin
                 Australia Group before transferring to Virgin Australia. If that happens, then your
                 probationary period at Virgin Australia will be the difference between what you
                 served at the other Virgin Australia Group company and six (6) months; or
        (b)      if your new role within Virgin Australia is substantially different to your previous
                 role in the Virgin Australia Group, in which case your employment will be subject to
                 the six (6) month probationary period unless otherwise agreed between you and
                 Virgin Australia.

17      EMPLOYMENT FLEXIBILITY

17.1    Virgin Australia is committed to providing flexibility in its employment arrangements.
        Virgin Australia recognises that flexibility in this context is essential to cater for individual
        circumstances (e.g. family responsibilities and work life balance) and operational needs.
17.2    To help achieve this flexibility, Virgin Australia and an individual Team Member may agree
        on an Individual Flexibility Agreement (IFA) which alters or amends the effect of any of the
        provision of this Agreement, so long as:
        (a)      the arrangement meets the genuine needs of Virgin Australia and the Team Member;
        (b)      the terms of the IFA:
                (i)      are about permitted matters under section 172 of the Act;
                (ii)     are not unlawful terms under section 194 of the Act;
                (iii)    is in writing;
                (iv)     includes the name of Virgin Australia and the Team Member;
                (v)      is signed by Virgin Australia and the Team Member; and
                (vi)     includes details of:

Virgin Australia Long Haul International Cabin Crew Agreement 2016                                   17.
•        the terms of this Agreement that will be varied by the IFA;
                         •        how the IFA will vary the effect of the terms;
                         •        how the team member will be better off overall in relation to the
                                  terms and conditions of his or her employment as a result of the IFA;
                         •        states the day on which the IFA commences.
        (c)      is genuinely agreed to by the Team Member and Virgin Australia, without coercion
                 or duress; and
        (d)      results in the Team Member being better off overall than the Team Member would
                 have been if no IFA was entered into; and
        (e)      can be terminated with no more than 28 days written notice by either party, or at any
                 time by agreement of both parties; and
        (f)      is otherwise in accordance with the Act.

18      CONDITIONS OF EMPLOYMENT

18.1    Your employment at Virgin Australia is subject to the conditions set out below:
        (a)      Satisfactory completion by you of an initial training course at a time and place
                 specified by us;
        (b)      Satisfactory completion by you of recurrent line proficiency/ competency checks and
                 associated examinations including any re-examination;
        (c)      You holding a current First Aid Certificate and Responsible Service of Alcohol
                 certificate;
        (d)      If requested by us, receipt of written confirmation from a suitably qualified medical
                 practitioner (who may be nominated by us) that you have not tested positive to drugs
                 or alcohol in a pre or post employment drug and alcohol test;
        (e)      You being issued with and continuing to hold a valid Aviation Security Identification
                 Card (ASIC) issued by Virgin Australia;
        (f)      You holding and maintaining a valid passport; and
        (g)      You holding and maintaining applicable visas that enable you to enter each port into
                 which Virgin Australia and its related entities fly at any time.
18.2    If you are unable to comply with any of these requirements you accept that your
        employment with Virgin Australia may be terminated in accordance with the terms of this
        Agreement.

19      TRAINING AND INDUCTION

19.1    Virgin Australia will provide you with training and induction. Training may be undertaken
        by other Team Members of Virgin Australia, the Virgin Australia Group and/or by external
        training providers.
19.2    Your ongoing employment is conditional upon you satisfactorily completing all training
        required. If you feel you need further training to carry out your role you are to request this
        from your Leader.

Virgin Australia Long Haul International Cabin Crew Agreement 2016                                 18.
19.3    Training directed by Virgin Australia will not be rostered at the conclusion of a Tour of
        Duty.
19.4    Within three (3) Roster Periods of achieving automated system capability, a Team Member
        whose Home Base is different from a nominated local port at which they reside may request
        to be scheduled training at that local port subject to the following:
        (a)      Virgin Australia offering the relevant training course at the Team Member’s local
                 port;
        (b)      Virgin Australia having availability on the relevant training course at the Team
                 Member’s local port; and
        (c)      Virgin Australia requiring the Team Member to undertake the training during the
                 relevant time period that it is offered at the local port.

20      REPORTING

20.1    Information about which position you will report to at Virgin Australia will be outlined in
        your offer of employment or as directed from time to time. For ease of reference, that
        position is referred to as ‘your Leader’ throughout this Agreement.
20.2    We may change your Leader and the reporting structure at Virgin Australia at any time and
        we will discuss this with you in advance. Where you have concerns with your reporting
        line, you can request a review in accordance with Virgin Australia’s ‘A Fair Go’ Policy or
        the Dispute Resolution Process.

21      DUTIES

21.1    You are required to perform the duties of a Team Member under this Agreement and meet
        the standards of performance and conduct that are communicated to you from time to time.
        Without limiting these obligations, you are required to:
        (a)      Perform such duties that are reasonably required of the role of a Team Member
                 consistent with this Agreement;
        (b)      Exercise reasonable skill and care in performing your duties;
        (c)      Commit your efforts to furthering the interests of Virgin Australia and the Virgin
                 Australia Group;
        (d)      Comply with all lawful directions and instructions given or issued to you by us;
        (e)      Cooperate with Virgin Australia management in relation to any issues concerning
                 your employment;
        (f)      Make yourself available during rostered hours and outside minimum Rest Periods to
                 discuss any employment related issues with management;
        (g)      Act honestly and in accordance with Virgin Australia’s and the Virgin Australia
                 Group’s values and standards of behaviour and conduct;
        (h)      Conduct yourself in a professional and responsible manner whilst engaged in any
                 activity connected with work;
        (i)      Take all reasonable steps to protect our property and not damage, steal or otherwise
                 deal with our property in a manner which is inconsistent with this obligation; and
        (j)      Comply with all legislation and regulations that are relevant to your role;
Virgin Australia Long Haul International Cabin Crew Agreement 2016                                  19.
(k)      Comply with all Virgin Australia and Virgin Australia Group policies and
                 procedures relevant to your role and your contract of employment.
21.2    We also must act in a way consistent with the above.
21.3    We may require you to perform duties for Virgin Australia’s related entities.
21.4    More information about the duties and responsibilities specific to your role will be made
        available to you when you commence employment and thereafter, as required during your
        employment.

22      PERFORMANCE MONITORING AND ONLINE TRAINING

22.1    Where a Team Member is required to undertake a compulsory V-Learn or other online
        training course, the Team Member will be allocated a Duty Hour Credit in the relevant
        Roster Period for undertaking this course, which will be added to the Cumulative Duty total
        in that Roster Period. Team Members may request and be provided information regarding
        the Duty Hour Credits allocated under this clause.
22.2    Where a Cabin Leader or Flight Manager is required to complete performance monitoring
        and is required to complete such reporting in the Team Member’s own time, the Team
        Member will be allocated:
        (a)      five (5) hours duty credit in the relevant Roster Period for full-time Team Members;
                 and
        (b)      2.5 hours duty credit in the relevant Roster Period for part-time Team Members.
22.3    For the purposes of this clause, “duty credit” will be debited to reduce the maximum Roster
        Period hours for that Roster Period applicable under this Agreement.

23      PREFERENTIAL BIDDING SYSTEM

23.1    Virgin Australia will release the global bidding satisfaction rates to the VACC Council upon
        request.
23.2    Within six (6) months after the Commencement Date, Virgin Australia will appoint and train
        a total of eight (8) “Bid Champions” to be made up of Team Members from each base.
        Virgin Australia will call for nominations for Team Members to be appointed as “Bid
        Champions”.
23.3    Once appointed, Virgin Australia will arrange for training of these Bid Champions in
        relation to the Preferential Bidding System (PBS). Bid Champions will then be available for
        Team Member’s to raise specific questions in relation to the PBS and bidding combinations.
23.4    Within six (6) months after the Commencement Date:
        (a)      Virgin Australia will develop and maintain material on the intranet relevant to the
                 PBS to assist crew members to effectively bid for duties using the PBS;
        (b)      Virgin Australia will incorporate PBS training into initial training school for new
                 Team Members.

Virgin Australia Long Haul International Cabin Crew Agreement 2016                                 20.
PART 4 - OPERATIONAL PROVISIONS

24      HOURS OF WORK

24.1    Virgin Australia operates in a 24 hours, 7 days a week industry. You must be ready, willing
        and able to work within a 24/7 roster, including night and day operations on any day or
        combination of days, including Saturdays, Sundays and Public Holidays.
24.2    A full time Team Member will be rostered a maximum of 140 Ordinary Hours per 28 day
        Roster Period. Each full time Team Member will be rostered to an average of 135 hours per
        28 day roster.
24.3    Part-time team Members will be rostered up to a maximum of 12 days and up to a maximum
        of 80 hours per 28 day Roster Period.
24.4    Full time Team Members can be directed to work up to five (5) hours of reasonable
        additional overtime, in addition to their maximum Ordinary Hours per 28 day roster cycle,
        in order to complete a rostered or Assigned Duty.
24.5    Part time Team Members can be directed to work up to 2.5 hours of reasonable additional
        overtime, in addition to their maximum Ordinary Hours per 28 day roster cycle, in order to
        complete a rostered or Assigned Duty.
24.6    Where prior to Sign On at Home Base for the final duty of the Roster Period, the Team
        Member is planned to exceed 145 hours for full time Team Members or 82.5 hours for part
        time Team Members, the Team Member may elect but cannot be directed to complete the
        duty.
24.7    In the event of Disruption on an already commenced Pairing, Virgin Australia may require
        you to exceed the limits set out in clause 24.4 or 24.5 in order to return you to Home Base,
        and you will not be deemed to be in breach of clause 24.4 or 24.5.
24.8    A Team Member can elect to work more than the maximum number of duty hours and/or
        duty days by notifying Virgin Australia.
24.9    If you work on any DDO or an Optional Day the resulting hours will not count towards the
        Roster Period maximum Ordinary Hours.
24.10 The maximum Cumulative Duty period for Team Members will not exceed 65 hours in any
      consecutive seven (7) days, and 105 hours in any consecutive 14 days.

25      ROSTERS

25.1    Virgin Australia currently operates a 28 day Roster Period. Rosters for the following Roster
        Period will be published at least seven (7) days prior to the commencement of the Roster
        Period.
25.2    Virgin Australia may implement a 56 day Roster Period during the life of this Agreement
        and will consult with the VACC Council before doing so.
25.3    If a 56 day roster is implemented, rosters for the following Roster Period will be published
        at least ten (10) days prior to the commencement of the Roster Period.
25.4    If a 56 day roster is implemented, hours of work, operational provisions and entitlements
        under this Agreement shall be adjusted commensurate with the change in the roster length.
25.5    Each Roster Period will specify the Team Member’s DDOs, other duty days (e.g. Open
        Days or reserve days), flight periods with Sign On/Sign Off times, stand by periods, Blank

Virgin Australia Long Haul International Cabin Crew Agreement 2016                              21.
Days, Ground Duties, training duties and other courses, any leave periods and any other duty
        allowable under this Agreement.
25.6    Rosters will be available electronically on the Virgin Australia intranet.

26      ACKNOWLEDGEMENTS REGARDING ROSTER STABILITY

        Virgin Australia acknowledges the importance of roster stability to Team Members and the
        operation, and will make every reasonable effort to:
        (a)      maintain adequate Standby coverage to ensure short notice events impacting crew
                 availability can be managed with minimum impact to the business and our guests.
        (b)      seek to utilise Standby crew prior to displacing crew from their Scheduled Duty,
                 unless the use of Standby crew would place the operation at a greater risk of
                 Disruption;
        (c)      maintain a system that monitors and manages the Fatigue of Team Members.
        (d)      use options that minimise the Disruption of rostered duties and the Displacement of
                 Team Members; and
        (e)      provide Team Members with rosters that consider work/life balance through the
                 management of leave (such as personal, annual and long service leave), and the
                 management of trip swaps;
        (f)      develop rosters that are in accordance with the requirements under this Agreement,
                 health and safety legislation and Fatigue management principles.

27      GROUND DUTIES

27.1    Other than in the circumstances outlined in clause 27.3, where a Team Member is required
        to perform a Ground Duty, the duty will not be rostered to exceed 12 hours.
27.2    This 12 hour limitation may only be exceeded to a maximum of 14 hours in Disruption or
        greater with the consent of the Team Member in order to position a Team Member following
        the duty.
27.3    You may be assigned Ground Duties in the following circumstances:
        (a)     If you are ill or injured for only part of a rostered Trip (which results in you being
                Displaced from the Trip in its entirety and you are unable to be assigned a
                replacement Trip for that period);
        (b)     Where your participation in jury service results in you being removed from a rostered
                Trip and you are not utilised for jury duty for the duration of a rostered Trip;
        (c)     If you fail to submit an ASIC renewal application in accordance with clause 83 -
                ASIC, and this failure results in your ASIC lapsing until such time as a replacement
                ASIC is issued;
        (d)     If you fail to ensure you maintain a current passport and/or relevant visas in
                accordance with 84 – Passports and Visas, and this failure results in your passport
                and/or relevant visas expiring, until such time as a replacement passport and/or visa
                is issued;
        (e)     If you are “subject to operational clearance”;
        (f)     Pursuant to clause 73 – Parental Leave of the Agreement; or
Virgin Australia Long Haul International Cabin Crew Agreement 2016                                22.
(g)    Where you agree to be assigned a Ground Duty for a reason not listed above.
27.4    Where you are assigned Ground Duties in accordance with clause 27.3, your total hours of
        undertaking Ground Duties over this period will not exceed 7.36 hours per day unless you
        agree otherwise.
27.5    Team Members may carry out such duties as are within the limits of the Team Member’s
        skill, competency and training, but not so as to promote deskilling as a long haul Cabin
        Crew Member.

28      CONTACTING CREW

28.1    You must provide us with a telephone number(s) (preferably a mobile number) at which you
        will be contactable should Virgin Australia need to contact you in order to fulfil your
        obligations under this Agreement.
28.2    You must also provide us with your next of kin in the event of emergencies and you are
        required to keep these details up to date.
28.3    You will not be contacted unnecessarily during a minimum Rest Period unless you have
        agreed otherwise with your Leader or there is an emergency, other than by passive contact.
        “Passive contact” means email, text message, message via a mobile application, or note
        under hotel door.
28.4    Whilst on Standby or an Open Day, Team Members must be contactable on the number/s
        provided. Where a call is made or a message is left, the Team Member must call back as
        soon as possible. Failure to do so will result in the Team Member being placed “Non-
        Contactable” for that day.
28.5    Virgin Australia may contact Team Members on DDOs, Optional Day (for part-time Team
        Members), Leave Days or outside Standby/Open Day contactable periods to request them to
        undertake duties for that day or following days. Team Members are not required to be
        contactable during such times (unless you nominate otherwise).
28.6    Virgin Australia may contact you on a Blank Day to notify you of a future change of duty.
        Team Members are not required to be immediately contactable on this day. Where a
        message is left, you must call back as soon as possible, no later than 1700 hours Home Base
        local time.
28.7    It is the Team Member’s responsibility to ensure their telephone number/s is serviceable and
        for mobiles have network coverage at their Standby address

29      FITNESS FOR DUTIES

29.1    A Team Member will not knowingly operate an aircraft, and Virgin Australia will not
        knowingly require or knowingly permit a Team Member to operate an aircraft, unless at the
        start of any Duty Period:
        (a)      Virgin Australia has provided opportunity for, and the Team Member has taken,
                 adequate rest;
        (b)      Virgin Australia has provided opportunity for, and the Team Member has taken,
                 adequate sustenance;

Virgin Australia Long Haul International Cabin Crew Agreement 2016                              23.
(c)      the Team Member is free of any Fatigue, illness, injury, medication, alcohol or drug,
                 which could impair the safe exercise of their duties or otherwise affect their ability to
                 perform work without an unacceptable level of risk.
29.2    Virgin Australia will provide opportunity for adequate rest as required by this Agreement
        and the FRMS. Team Members will ensure that adequate rest is taken during the period
        prior to commencing or recommencing duty.

30      FATIGUE RISK MANAGEMENT SYSTEM

        Virgin Australia will maintain a Fatigue Risk Management System (FRMS) which applies
        to Team Members and which will include an FRMS Governance Committee, Pairing
        Review Forum and Crew Alertness Study Team (CAST). Changes to the FRMS (insofar as
        they relate to Team Members) can only be made following prior consultation with the
        VACC Council and, at their election, their representative/s and approval by CASA.

31      DESIGNATED DAY OFF (DDO)

31.1    Full-time and part time Team Members are entitled to nine (9) DDOs per 28 day Roster
        Period at roster build. During initial training, a Team Member in training will be entitled to
        a minimum of eight (8) DDOs per 28 day period.
31.2    Where a Team Member is approved any leave other than Personal Leave, DDOs will be pro-
        rated as follows:

               Leave Days              DDOs pro-rated                Leave Days       DDOs pro-rated
                rostered                                              rostered
                     1                          9                       15                     4
                     2                          8                       16                     4
                     3                          8                       17                     4
                     4                          8                       18                     3
                     5                          7                       19                     3
                     6                          7                       20                     3
                     7                          7                       21                     2
                     8                          6                       22                     2
                     9                          6                       23                     2
                    10                          6                       24                     1
                    11                          5                       25                     1
                    12                          5                       26                     1
                    13                          5                       27                     0
                    14                          5                       28                     0

Virgin Australia Long Haul International Cabin Crew Agreement 2016                                    24.
31.3    Subject to mandatory minimum Time Free of Duty and FRMS requirements, no more than
        three (3) DDOs in a Roster Period will be rostered as single days. This provision does not
        apply where a Team Member swaps rostered duties or DDOs.
31.4    A single DDO will be rostered to include two (2) Local Nights and cover at least 34 hours.
31.5    A Rest Period may be included as part of a DDO or Optional Day.
31.6    Virgin Australia will not change your rostered DDO without your agreement. You may
        accept work on a DDO, but cannot be directed to do so.
31.7    Where you work a duty on a DDO, you will be paid your ordinary hourly rate for the duty
        hours worked. The hourly rate of pay will be calculated in accordance with your salary
        classification under this Agreement. Such hours worked will not count toward Roster
        Period limits.
31.8    Where your Scheduled duty extends beyond 23:59 and into a DDO, you will be paid at the
        applicable hourly rate for time worked from midnight to Sign Off and where it extends at
        least one (1) hour into your DDO you will be provided with a substitute DDO at a mutually
        agreed time in the current Roster Period or, where agreement cannot be reached, an
        additional DDO will be assigned by Virgin Australia in the following Roster Period.

32      SIGN ON/ SIGN OFF TIMES

32.1    The minimum for pre-flight sign-on, and post flight sign-off, duties are specified in the table
        below. These minimum times may only be reduced in exceptional circumstances at the
        discretion of the Flight Manager.

                        Activity                                     Sign On                 Sign Off
         Flight Duty - Long Haul International          90 mins                    30 mins
         – Australian Departure
         Flight Duty - Long Haul International          80 mins                    30 mins
         – Foreign Departure
         Flight Duty - Australian Domestic              55 mins                   30 mins
         Positioning                                    International Flight - 75 30 mins
                                                        mins
                                                        Domestic Flight - 45 15 mins
                                                        mins
         Ground Duties                                  At the specified time     At the specified time

32.2    Sign On and Sign Off times will not be reduced in order for Team Members to achieve their
        required Rest Period prior to a Flight Duty Period.
32.3    You must Sign On at Home Base at the commencement of each Duty and Sign Off at Home
        Base at the conclusion of each Duty by one of the following means:
        (a)      at the airport using the relevant crew rostering system;
        (b)      verbally by speaking with Crew Control prior to leaving the airport if the rostering
                 system is not accessible at the location of Sign On/ Sign Off; or
        (c)      using Sign On sheets for training or other ground based duties.

Virgin Australia Long Haul International Cabin Crew Agreement 2016                                      25.
33      EXTENSION TO SIGN OFF

33.1    You may request an extension to your Sign Off time in extenuating circumstances (ie.
        something that would not normally be expected to happen in the course of your duties).
        Requests to extend Sign Off will not be unreasonably refused by Virgin Australia.
33.2    All requests to extend Sign Off away from Home Base must be made by the Flight Manager
        of the relevant flight no later than upon arrival at Company-provided accommodation after
        the relevant flight.
33.3    All requests to extend Sign Off at Home Base must be made by the Flight Manager of the
        relevant flight as soon as possible on arrival into Home Base.
33.4    Requests to extend Sign Off must be approved by your Leader (or delegate notified by
        Virgin Australia).
33.5    You may be asked to provide information to support your request for an extended Sign Off.
33.6    With the exception of rules pertaining to minimum rest, you will not be deemed to be in
        breach of any work rules or buffers contained in this Agreement through the granting of an
        extension to Sign Off.
33.7    You may agree but cannot be directed to reduce your minimum rest in order to retain your
        next Scheduled duty following an extension to Sign Off.
33.8    Where a request for an extension to Sign Off in accordance with this clause is rejected, the
        Team Member may request reasons for rejection, and this will be provided by the Team
        Member’s Leader.

34      FLIGHT DUTY PERIOD LIMITS – LONG HAUL INTERNATIONAL FLYING

34.1    The maximum rostered Flight Duty Period for Team Members operating rostered Long Haul
        International Flying duties is 18 hours 25 minutes, subject to clause 34.9. Unless the Team
        Member elects, a Team Member will not be rostered more than 10 consecutive days of work
        (which includes Duty, Open days and Blank Days) without a DDO.
34.2    You can elect at any time to work greater than the maximum Flight Duty Periods in clause
        34.1, but cannot be directed to do so.
34.3    Where Team Members work in excess of the flight duty limits, inclusive of Positioning
        duties, the daily overtime provisions in this Agreement will continue to apply.
34.4    Duty Time is calculated from the Sign On time to the Sign Off time for that duty.
34.5    A Team Member may be rostered a Positioning Duty of up to 24 hours, unless the Team
        Member agrees to undertake a longer Positioning Duty. Daily overtime provisions in this
        Agreement will apply to all Positioning duties.
34.6    Where a Flight Duty Period is rostered to exceed 16 hours, only one (1) Operating Sector
        will be rostered.
34.7    In relation to on-board rest facilities made available to Team Members rostered Long Haul
        International Flight Duty Periods:
        (a)     A Team Member may be rostered up to 14 hours 25 minutes where the Team
                Member being relieved has access (for the complete relief period) to a comfortable
                seat in the passenger compartment.
        (b)     A Team Member may be rostered up to 16 hours 25 minutes where the Team
                Member being relieved has access (for the complete relief period) to rest facilities
Virgin Australia Long Haul International Cabin Crew Agreement 2016                              26.
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