Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018

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Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018
Vodafone Group H1 2018/19 Results
      & Strategy Update

13 November 2018
Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018
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                                                                                                                                                                  2
Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018
Overview
• Good performance in most markets, Italy and Spain challenging
• Narrowing EBITDA guidance to mid-point of 3% underlying1 organic growth,
  FCF raised to c.€5.4bn
• Driving business performance:
          –       Focus on operational execution and organic growth, supporting more
                  consistent commercial performance
          –       Radically simpler commercial propositions; internal emphasis on a few
                  key value drivers
          –       Openness to partnering to improve returns
• Multiple value drivers supporting structural FCF growth, deleveraging and
  a sustainable dividend

1. Excludes the impact of UK handset financing and prior year settlements in UK and Germany
                                                                                              3
Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018
My long-term ambition
Deepening
Customer engagement                             +         Accelerating
                                                          Digital transformation                      +   Improving
                                                                                                          Asset utilisation
                                                                                                                                        Driving
                                                                                                                                        Shareholder Returns

• Gaining profitable total                                • Agile, tech-company                           • Capturing announced deal    • Significant FCF growth,
  comms market share                                        operating model                                 synergies                     supporting 3-year LTIP
• Lower churn rates                                       • More consistent                               • Capital-smart strategic       ambition of c.€17bn FCF
                                                            commercial performance                          partnerships                • Sustainable dividend payout
                                                          • >€1.2bn opex reduction                        • Virtual TowerCo in Europe
                                                            in Europe1

               Creating shareholder value through a focus on operational excellence and organic growth

1. Opex reduction includes Europe and Common functions where referenced throughout the presentation
                                                                                                                                                              4
Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018
Value drivers                                                                                                                    >€0.5bn
                                                                                                                                 cost/capex
                                                                                                                                 synergies from
                                                                                                                                 Germany/
                                                                                                       >€1.2bn                   CEE1
                                                                                                       net opex savings
                                                                                                       in Europe by
                                                                           17%                         FY21

          49%                                30%                           of group service
                                                                           revenues
                                             of group service
          of group service                   revenues
          revenues

           Europe Consumer                    Vodafone Business              Emerging Consumer          Digital transformation     Asset utilisation
          • Fixed on-net share gains          • Leading fixed challenger     • Smartphone & data        • Radically simpler        • Capture M&A synergies
          • 5G opportunities                  • Digital enabler to             penetration              • Digital first            • Virtual TowerCo
          • ‘One more product’ per              SoHo/SMEs                    • Digital and financial    • Leverage Group scale
            customer/lower churn              • Industrialising IoT/5G         services

                                         Deepening customer engagement

1. By the fifth full year post closing
                                                                                                                                                             5
Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018
H1 18/19 progress
                                                                                    €
            Commercial momentum                                                              Digital transformation                                                           Asset utilisation
           • Group service revenue +0.8%1                                                     • 30% of Europe fixed new                                                       • Vodafone-Idea merger closed,
                                                                                                sales from digital channels                                                     Bharti Infratel/Indus Towers
           • Europe Consumer broadband                                                                                                                                          merger progressing
             base +250k, converged                                                            • ‘Vodafone-Bit’ digital only
             customers +611k                                                                    product launched in Spain                                                     • Liberty Global Germany/CEE;
           • Vodafone Business +1.0% service                                                  • EU opex down €0.2bn YoY                                                         regulatory submissions filed
             revenue growth, led by fixed/IoT
                                                                                              • Adjusted EBITDA +2.9%2                                                        • Merger announced in Australia
           • Emerging Consumer mobile data                                                                                                                                      of VHA and TPG
             users +2.3m

  Narrowing full year guidance to c.3% underlying EBITDA3 growth, raising FCF guidance to c.€5.4bn, stable interim DPS

All growth rates in this document are on an IAS 18 basis, organic and year-on-year, unless otherwise stated, with Vodafone India and Vodafone Qatar excluded from organic growth calculation
1. Excludes UK handset financing
2. Excludes UK handset financing and settlements                                                                                                                                                         6
3. Excludes the impact of UK handset financing and prior year settlements in the UK and Germany
Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018
Good EBITDA growth in most markets, Spain and Italy challenging
H1 18/19 EBITDA growth (%)
                        12.1
                                                       10.3                       10.2
                                                                                              7.3
                                                                                                        4.8

                                                                                                                (9.7)

                                                                                                                        (20.7)

                        UK¹                    Other Europe                    Other AMAP   Germany   Vodacom   Italy   Spain²

Service
revenue                  0.8                             2.4                       9.4        2.0       5.7      -6.4     -4.7
growth (%)

1. Adjusted for handset financing and one-off settlement from the prior year
2. Adjusted for one-off items and intercompany charges
                                                                                                                                 7
Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018
Italy: clear response to competitive intensity
       Actions                                      Outcomes
                                                    ho customer base

Successful launch of second brand
         +491k net ports
Active base management
         More for more offers
Fixed line momentum
          121k broadband net adds, price increase               Jun    Jul    Aug    Sep

Strong cost discipline                                 €        6.99   6.99   7.99   9.99

         Opex reduced by 8%                           Offer    30GB    30GB   40GB   50GB

                                                                                            8
Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018
Spain: commercial repositioning; cost transformation underway
        Actions                                                      Outcomes
                                                                     Mobile contract                    Vodafone vs. competitor A
                                                                                                        Vodafone vs. competitor B
                                                                     net ports (000s)
Exiting unprofitable football rights, focus on movies/series
          €240m annual savings by FY21 (€150m FY20)                                                              3

Repositioning the Vodafone brand                                                              (10)
                                                                                (22)                                  (18)
         Stable ports vs. Orange                                  (25)
                                                                         (41)                        (45)
Strengthened Lowi                                                                      (62)

        Ports to MasMovil reduced to target                      Q3 17/18       Q4 17/18      Q1 18/19         Q2 18/19

Redesigning our operating model                                • Lost 60k football customers in Aug/Sept
        Lower cost base, launch of ‘Vodafone Bit’              • Promos ended, porting activity stabilising

                                                                                                                                    9
Vodafone Group H1 2018/19 Results & Strategy Update - 13 November 2018
Good performance in key markets
                                                                                    Germany                               UK                           Vodacom Group

  Environment                                                                  Stable                                Stable                 Macro pressure in SA

  Q2 service revenue
  growth (%)                                                                   +1.7                                 +1.11                              +6.3
  H1 EBITDA growth (%)                                                         +7.3                              +12.12                                +4.8
                                                                        466                                  181                                                  4,956
  H1 customer net                                                                                                              97
                                                                                           115
                                                                                                                                                 195
  adds (000s)
                                                                  Mobile Contract     Fixed broadband   Mobile Contract   Fixed broadband   Mobile Contract   Mobile Prepaid

1. Excluding handset financing
2. Adjusted for handset financing and one-off settlement from the prior year
                                                                                                                                                                           10
Financial review
Margherita Della Valle
Group Chief Financial Officer
Underlying growth

Half year financial highlights (IAS18 basis)
       Service revenue                                         Adjusted EBITDA                         Adjusted EBIT                          Free cash flow
                                                                                       Underlying                             Underlying
 (€bn)                                                    (€bn)                                     (€bn)                                  (€bn)              Pre-spectrum
                                                                                                                                                              Post-spectrum

                    +0.8%1
                                                                              +2.9%2                              +8.6%2
           20.6
                                  19.7
                                                                     7.4                                    2.5              2.3
                                                                                       7.1                                                         1.3
                                                                                                                                                               0.9

                                                                     6.7               6.9                  1.9              2.1
                                                                                                                                                   0.4         0.6

      H1 17/18               H1 18/19                          H1 17/18            H1 18/19           H1 17/18             H1 18/19          H1 17/18       H1 18/19

      Growth despite pressures                               Underlying EBITDA margin2                Adjusted EBITDA growth                  Lower capital creditors
          in Italy & Spain                                          +30bps YoY                            and lower D&A

All percentage growth rates in this document are organic unless otherwise stated
1. Organic growth excluding UK handset financing
2. Organic growth excluding UK handset financing and settlements                                                                                                                 12
Adjusted and reported earnings
                                                                                  H1 18/19                     H1 17/18
  (€m)
                                                                                   IFRS 15                      IAS 18
  Adjusted EBIT                                                                          2,100                       2,457
  Impairment loss                                                                      (3,495)                              -               Spain (€2.9bn)
  Associates                                                                                 (8)                        171                 Includes 1 month of Vodafone Idea
  Restructuring                                                                             (95)                         (33)
  Amortisation of brand assets/other                                                      (317)                       (543)
  Other income and expense                                                                (256)                         (44)
  Operating profit                                                                     (2,071)                       2,008
  Financing costs/income                                                                 (815)                          152                Mark to market losses on MCB put options & FX movements
  Tax expense                                                                          (1,409)                        (579)                Group effective tax rate 25.9%, reflecting change in mix
  Non-controlling interests                                                              (132)                        (104)                of profits, mid-term rate still low to mid-20s
  Non-operating income and expense                                                           (3)                          (1)
  Discontinued operations                                                               (3,535)                        (345)               €3.4bn loss on disposal following merger with Idea
  Non-controlling interests                                                                 132                          104
  Profit/(loss) for the period                                                         (7,833)                       1,235
  Adjusted earnings1                                                                       979                       1,773
  Weighted average number of shares2 (m)                                               27,462                       28,067                 26,697m ex. mandatory convertible bond (MCB)
  Adjusted earnings per share (eurocents)1                                                 3.56                         6.32               Impacted by lower EBIT, move to IFRS15, FX, higher net interest

1. Reported excluding impairment losses, the loss on disposal of Vodafone India, restructuring costs, significant one-off items and amortisation of acquired intangible customer bases and brand intangible assets
2. Weighted average number of shares includes a dilution of 765 million shares (2016: 1,292 million shares) following the issue of £2.9 billion of mandatory convertible bonds (‘MCB’) in February 2016
                                                                                                                                                                                                                     13
Service revenue growth
Quarterly trends2                                                                                                Impacts of IFRS 153
(%)              Ex. UK handset financing            Reported (IAS18)              IFRS 15 basis                 H1 18/19 (%)                   IAS 18 (ex. UK handset financing)      IFRS 15

                                                                                                                                                                         2.0
                                                                                                                  Germany                                             1.1
                                                                                                                                  (6.4)
        2.2
                                                                                                                      Italy     (6.8)
                                                            2.1
                         1.6                                                                                                                                         0.8
                                          1.6
                                                                             1.1
                                                                                                                       UK                                              1.4
                                                                                      0.9
                                                                                                                                          (4.7)
                                                            1.4                                    0.5               Spain                  (4.3)
                         1.3              1.1                                                              0.3
                                                                             0.3                                                                                                     5.7
                                                                                                                 Vodacom                                                            5.4
                                                                                                   (0.5)
                                                                                                                                                        (0.7)
                                                                                                                   Europe                              (1.0)
   Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18¹                                     Q1 18/19               Q2 18/19                                                                                7.4
                                                                                                                    AMAP                                                                   7.3

1. Excluding the benefit of a German legal settlement
2. From Q1 18/19 and onwards wholesale voice transit revenue is excluded from organic growth
3. Q1 18/19 IFRS15 service revenue growth rate restated from 1.1% to 0.9%                                                                                                                  14
Service revenue growth drivers
H1 18/19 organic service revenue growth contribution
(pp)

                                                                   0.3
                                                        1.2

                                                0.5                           (1.2)                      0.8
              0.4                                                                           (0.4)

        Europe                          Europe        Emerging   Vodafone   Italy/Spain   Wholesale¹   H1 18/19
    Consumer mobile                  Consumer fixed   Consumer   Business    Consumer                   (ex. HF)
      (excl. IT/ES)                                                            mobile

1. Includes common functions and eliminations
                                                                                                               15
Opex reducing for the third year in a row
EBITDA growth
(€bn)
                                                    0.2
                                                                                6.9
                             0.1                                                            Europe1 opex savings accelerating:
                                                                 (0.1)
        6.7                                                                                                          0.4
                                                                                                    0.3

                                                                                                 FY 17/18         FY 18/19e

   H1 17/18    Direct margin          Net A&R   Europe opex¹   AMAP opex      H1 18/19
organic EBITDA                                                             organic EBITDA

1. Europe and common functions opex
                                                                                                                                 16
Targeting >€1.2bn of net opex savings in Europe
Group opex                                                                        Europe1 opex mix
(€bn)              Europe1            AMAP                                        (€bn)   Commercial      Technology     Support

                  11.2
                   2.0                                   Targets:                                                 Functional targets:
                                                                                                                  - Customer ops: >30% net reduction
                                                         Growing < inflation                            3.7
                   9.2                                                                    4.1                     - Retail footprint: >15% reduction
                                                                                                                  - IT ops: >40% savings
                                                         >€1.2bn of net savings                   1.4
                                                                                                                  - Shared Services: >25% efficiency saving

               FY 17/18                      FY 20/21e

                                                                    Multi-year net opex savings

1. Europe and common functions opex
                                                                                                                                                       17
Digital transformation: cost reduction levers
  Digital first                                                                    Radically simpler                             Leverage Group scale
      Addressable cost base €8.0bn1
       €2.5bn          €1.0bn         €1.5bn          €3.0bn
      Commissions        Retail       Customer        Operations
                       footprint      operations

   Progress in H1                                                                 Progress                                       Progress
   • 10% reduction in frequency of                                                 • 40% of products retired over 3 years        • Shared Services now 20,000 FTEs
     human contact2                                                                • 50% reduction in price plans                  - c.900 role reduction in H1
   • 30% fixed sales from digital channels                                                                                       • Centralisation savings:
                                                                                                                                   - 75% in finance ops, 40% in network ops
   Opportunities                                                                  Opportunities                                  Opportunities
   • Accelerated timeframe (5yr                          3yr)                      • New simplified pricing models               • Expanding shared services
   • Increased ambition                                                            • Digital only plans                          • Centralise network design & IT operations
                                                                                                                                 • ‘Virtual TowerCo’
1. Addressable cost base: total identified spend within which savings can be made through the Digital transformation programme
2. Excludes Spanish commercial repositioning impact
                                                                                                                                                                        18
Digital transformation: Germany broadband case study
Buy                                    Onboard                                    Install                             Get help
33% of broadband gross                 DSL calls down 30%                         Successful installations now 98%    20% of contacts now automated
adds now online

 • Improved website design              • Substitute calls by selfcare journeys    • Grow automated and selfcare       • TOBi support
 • Online NPV >2x retail channel NPV    • Push status and digital contacts           installation                      • Ability to predict service needs
                                          from day 1                               • Manage technician appointments
                                                                                     Über-style

                                                    End-to-end process costs down c.25%

                                                                                                                                                      19
Driving asset utilisation: creating a virtual TowerCo
Number of sites (tenancy ratio)                                                       Opportunities
   Virtual TowerCo   JVs

                                                                                      • Vertical internal organisation with
                           19,200 (1.1)
                                                                                        dedicated management team for
      1,500 (1.7)                                                                       controlled operations
                                          3,100 (1.2)
                                                                                      • Driving operating efficiencies and
                                                 20,000 (1.3)
                                                                                        improving tenancy ratios

                                                                                      • Conducting due diligence to determine
                                                                                        optimal strategic and financial direction for
                                                 11,000 (1.6)
  4,200 (1.4)                                                      CEE: 9,500 (1.4)     all tower assets
                     9,100 (1.4)
                                                                GR: 2,300 (1.4)

                                                                                                                                20
Driving asset utilisation: strong synergy track record
Synergies delivered from previous transactions1:
(€bn)                                                                              (€bn)                                       (€bn)
        Vodafone Germany                                                                        Vodafone Spain                           VodafoneZiggo
       KDG synergy target: €300m pa                                                       Ono: synergy target: €240m pa                VZ synergy target: €210m pa
          9.1
                                        8.6                                                   4.8
                                                                                                                   4.4                   3.2
                                                                                                                                                             3.0
                                      €0.4bn                                                                      €0.3bn                                    >1/3 of
                                     synergies                                                                   synergies                                 synergies
                                                                                                                                                            realised

   Total cost and               Total cost and                                        Total cost and          Total cost and      Total cost and        Total cost and
    capex FY14                   capex FY18                                            capex FY14              capex FY18          capex CY16            capex LTM

                         Germany/CEE acquisitions: targeting €535m annual run-rate cost & capex synergies2

1. Pro-forma for KDG in Germany, ONO in Spain (excluding Ono wholesale costs), and Ziggo in the Netherlands
2. By the fifth full year post completion
                                                                                                                                                                         21
On track for fourth consecutive year of EBITDA margin expansion
Group adjusted EBITDA margin
         Ex. handset financing
(%)      & settlements
                                                                                            Ambition
                                                                                  31.0%
       30.7%                                                           30.8%

                                                            29.5%
                             29.3%

                                      28.5%      28.6%

      H1 12/13          H1 13/14     H1 14/15   H1 15/16   H1 16/17   H1 17/18   H1 18/19

                                                                                                       22
Capital intensity stable
   Capital intensity
         H1           H2         Full year
                                                                     Evolving capex mix            Driving asset utilisation
                 16.1%
                                         15.7%           c.16%          European NGN self build    Smart capex planning
                                                                        largely complete           – €170m saved in FY19

           14.7%
                         17.6%               17.3%                      4G coverage now 95% in EU IT migration to the Cloud
                                    14.1%
                                                     13.6%                                        – 40% of applications now migrated
                                                                        5G investment
                FY 16/17               FY 17/18        FY 18/19
H1 Group data
traffic (PB):      985                   1,631           2,541

                                       5G ambitions funded within mid-teens1 capital intensity envelope

   1. Excluding Gigabit plan
                                                                                                                               23
Nearing the peak of the 5G spectrum cycle
     Historical cash spectrum spend1
     (€bn)
                                                                                                                             3.4

                                                                                                                                                                                                 Upcoming
                                                                                                                                                                                                5G auctions3

                                          1.5              1.6             1.6
10 year average
spectrum cash spend €1.2bn                                                                                                                                    1.1
                                                                                                                                                                               c.1
Spectrum amortisation
below €1bn2
                                                                                            0.4             0.4                               0.5
                          0.3

                        FY 10            FY 11           FY 12            FY 13           FY 14            FY 15           FY 16            FY 17           FY 18           FY 19e            FY 20           FY 21

     1. Ex. India and Netherlands
     2. Annual spectrum amortisation charge, adjusted for the assumption that the 3G auctions in 2000 in Germany, Italy and UK had taken place at the average price /MHz/pop for European 3G auction since 2008
     3. Major markets only                                                                                                                                                                                            24
Free cash flow
                                                                                      H1 18/19       H1 17/18
      (€m)
                                                                                       IAS 18         IAS 18
       Adjusted EBITDA                                                                      7,078         7,385
       Capital additions                                                                   (3,067)       (3,263)
       Capital creditors                                                                     (821)         (576)
       Working capital                                                                     (1,704)       (1,718)
       Net interest                                                                          (369)         (343)   Net cost of debt 2.4% (ex. Liberty)
       Taxation                                                                              (395)         (400)   Liberty funding cost 2.4% to date
       Dividends received from associates & investments                                        305           284
       Dividends to non-controlling interests                                                (185)         (154)
       Other1                                                                                 52             74
       Free cash flow (pre-spectrum)                                                         894          1,289    FY 18/19 now expected to be c.€5.4bn2
       Spectrum                                                                             (231)         (747)    UK 5G spectrum acquired (3500MHz)
       Restructuring                                                                         (97)         (127)

       Free cash flow                                                                         566          415

1. Relates to non-cash movements on share based payments and disposal of capital assets
2. At guidance FX rates
                                                                                                                                                           25
FY 2018/19 net debt outlook                                                                                                                       ~3.0x
                                                                                                                                               pro-forma
                                                                                                                                                leverage
                                                                                                                                               post LBTY
Net debt
                                                                                                                                             Estimated year
(€bn)                                                                                                                                         end net debt A robust investment
      31.5                                                                                                                0.8                 c.€31-32bn
                                                                                                              0.8                                           grade balance sheet:
                         (1.8)
                                             (2.1)                                                                                                         • Headroom above
                                                                                                 c.3                                                         minimum credit rating
                                                                c.(5.4)                 4.0                                                                • Long term maturities
                                                                                                                                                           • Hedged against EM
                                                                                                                                                             FX volatility
    March              KDG put             VZ loan            FY 18/19            Dividends   Spectrum      Net cash Start of MCB   Other³      March
    2018                option              note                 FCF                          (accrued)²   outflow to   share                   2019
                     reclassified                             guidance¹                                     India on   buyback
                                                                                                             closing

                                                     Committed to pro-forma target leverage range of 2.5x – 3.0x

1. At guidance FX
2. Includes Italy, Spain & the UK, excludes other potential auctions in major markets
3. Includes FX, restructuring and BEE special dividend                                                                                                                     26
Recurring FCF supporting €4bn annual dividend
Free cash flow pre-spectrum
(€bn)
                                                              c.€17bn cumulative 3yr LTIP ambition
                                                                                                         Headwinds vs. plan:
                                                  5.4        c.5.4                                       • Spain repositioning
                                                                                                         • Emerging market FX
                                          4.1                              Normalised       Normalised
                                                                            spectrum         spectrum
                                                                                                         Tailwinds vs. plan:
                                                                                                         • Accelerating cost
                                                                                                           transformation
                1.3                                                         Dividend         Dividend
                                                                                                            +
                                                                                                         • DE/CEE acquisitions expected
                                                                                                           to be materially accretive to
               FY 16                     FY 17   FY 18        NEW            FY 20            FY 21        FCF1
                                                         FY 19 guidance

1. Not included in the FY 2017/18 LTIP
                                                                                                                                  27
Strategy update
Nick Read
Group Chief Executive
Our strategy
                                                          Our purpose: We connect for a better future
                                                                                  Deeper customer engagement

          Europe Consumer                                                               Vodafone Business                                                  Emerging Consumer

                                                                              Scaled platforms & Partner of choice
      Leading global                                                Europe’s largest                                                   M-Pesa Africa’s largest             Europe’s largest
      IoT platform                                                 TV and content                                                        payment platform                    Tower Co
                                                                distribution platform
         77m sims                                                22m TV customers1                                                          35m customers             58k sites across Europe

                      Best Gigabit Network                                                                    Digital “First”                                       Radically Simpler

 1. Includes VodafoneZiggo and proforma for the acquisition of Liberty Global’s Unitymedia asset in Germany and UPC assets in Central and Eastern Europe
                                                                                                                                                                                         29
Europe Consumer: Vodafone’s leading NGN footprint
European marketable homes (proforma)1 (m)                                                                                                     Strengthening our reach and economics

                                                                                                                   Total homes
                                                                                                                                              Germany /CEE acquisitions
                                  168
                                                                                                                                                • c.24m NGN marketable homes in Germany
                                                                                                 Total incl. ADSL and NGN
                            145                                                                                                                 • Transform CEE assets into fixed/converged challengers
                                                                                                        NGN incl. wholesale
                    117
                                                                                                                                              Strategic partnerships
               61                                                                  Strategic wholesale partnerships2
                                                                                                                                                          OpenFibre fully funded, rollout accelerating
                                                                                                       Owned NGN network                                  CityFibre funding to build 5m homes, option for exclusivity
         54
                                                                                                                                                          Network sharing agreement with MasMovil
                                                                                                                                                          for up to 1m homes

                                                                                                                                              Gigabit upgrades in Germany / Spain
  % of homes           32           37          70           86             100

1. Includes VodafoneZiggo and proforma for the acquisition of Liberty Global’s Unitymedia asset in Germany and UPC assets in Central and Eastern Europe
2. Includes Telefonica (selected areas in Spain) and Open Fiber (Italy)
                                                                                                                                                                                                            30
Europe Consumer: driving on-net penetration, lowering churn
Increase our on-net penetration and…                                                                                          … upsell more products and services
(%)          Germany                                                29                                                                         Super Wi-Fi                Gigaholiday
                  Spain                                   21
                    Italy                      12                                                                                                                         Always connected
              Portugal                                    21
                Ireland                         13                                                                                             Secure Net
                                                                                                                                               converged                  TV & entertainment
                Greece            2
        Netherlands                                                                      46
                             0          10           20          30           40          50
                                                            H1         FY
                               On-net penetration1         18/19     22/232                                                                   Incremental churn benefit through
                                                                                                                                             convergence and additional services
  • Every 1m on-net Broadband customers increases cash flow by c.€0.25bn

1. Includes VodafoneZiggo and proforma for the acquisition of Liberty Global’s Unitymedia asset in Germany and UPC assets in Central and Eastern Europe
2. Mid-term ambition for on-net penetration
                                                                                                                                                                                        31
Best Gigabit Network: building Europe’s largest 4G/5G network

                                                                                                                                    95% 4G coverage
     A densified and modernised network                                                                  88k                        98% single RAN
                                                                                                        4G sites                    96% have high capacity backhaul

     A leading 4G/5G spectrum position                                                                       8                      already have 3.5GHz spectrum for 5G
                                                                                                        markets

     Co-lead in 5G deployment                                                                           66%                         in cities with more than 100k population are 5G ready1
                                                                                                         of sites

                                5G ambition: leader in network perception, differentiation vs. value players

1. Includes 13 European markets (incl. NL). ‘5G ready’ defined as sites that are single RAN enabled with backhaul capability of >1Gbps
                                                                                                                                                                                             32
Best Gigabit Network: efficient gigabit factory
Costs stable                                                                             Relative radio cost of delivery
      Europe network costs1                         Europe data traffic (PB)             Indexation of unit costs

                                                                               H1 +57%
                                                                                 YoY

                                                                                                                    -70%

                                                102                            102                                              -80%
               100

           FY 15/16                        FY 16/17                      FY 17/18                      3G                  4G          5G

                                    Targeting stable network costs despite strong expected traffic growth

1. Opex and depreciation, FY used to avoid seasonality
                                                                                                                                            33
Europe Consumer: 5G brings more opportunities
                        QoS                                                  Consumer IoT                                  Fixed wireless access             E-Gaming

Opportunities Tiered offers based on quality                                 2.5bn European Consumer                       Targeting rural, semi-rural and   Mobile gaming population to
              of service and/or speed                                        IoT devices by 20251                          non-fibre areas                   reach 157m by 20252
              differentiation

Actions                 Building intelligent network                         V-brand CIoT platform                         Launching in 2020                 ESL ‘premium partner’
                        capabilities for 2020+ launch                        and products launched                         (using 3.4 - 3.7GHz bands)

                                             One more product per customer in a gigabit converged world

 1. GSMA report, April 2018
 2. Global Gaming Report 2018, Newzoo Research, forecasting mobile gaming population in Germany, Italy, the UK and Spain
                                                                                                                                                                                     34
Vodafone Business: a unique asset
Global footprint                                            Product mix
                                                                             7%        Cloud 3%
                                                                              IoT
                                                                                        Mobile
                                                                                                  60%
     Vodafone markets
                                                                    30% Fixed
     Partner markets

 • Owner economics in multiple markets                      • Leading fixed challenger
 • 248,200 kms of fibre                                     • Minimal exposure to legacy products and low margin IT projects
 • Security and end-to-end control for customers            • Attractive contribution margins
                             30% of group service revenues, growing at 1.0% in H1

                                                                                                                    35
Vodafone Business: the challenger to incumbents
Mobile revenue share1
                                     100%

                                                                                                                                   Business
                                                                                                                                   c.78%
                                                                                                                                   Consumer
                                                                                                                                   c.60%
                                      50%
        Competitor 4
        Competitor 3
        Competitor 2
        Vodafone
        Competitor 1                   0%
                                              Business Consumer   Business Consumer   Business Consumer   Business Consumer

                   Enterprise fixed revenue          8%                  7%                  9%                  13%
                              market share
1. Latest full year available
                                                                                                                              36
Vodafone Business: Gigabit solutions for large corporates
Gain in fixed market share with SD-WAN1                                                          Leveraging our IoT global leadership
                                                                                                 Global IoT enterprise market – Total value chain (€bn2)
 • Disrupt legacy relationships with lower cost solutions                                                                                               CAGR 17–25
                                                                                                                                         232
 • Differentiate through mobile integration and                                                                                202
                                                                                                                                                Total          11%

   applying Analytics and AI                                                                                          168
                                                                                                                                                Services       13%
                                                                                                                                         143
                                                                                                             134                121
                                                                                                    97                 97
                                                                                                              74
                                                                                                    54                          28       34     Connectivity   12%
                                                                                                              17       22
                                                                                                    13                                   55     Hardware        8%
                                                                                                              43       49       53
                                                                                                    30

                                                                                                   FY17     FY19      FY21     FY23     FY25

                                                                                                 • Scale and improve connectivity platform
                                                                                                 • Grow services in selective verticals beyond automotive
                                                                                                   (services 24% of IoT revenues today)
1. Software Defined – Wide Area Networks
2. Mason Feb 2017 global forecast includes fixed, mobile and LPWA communication based services
                                                                                                                                                               37
Emerging Consumer: Material data growth opportunities
 Africa and Middle East data customers1                                               ARPU uplift in South Africa

                                                 161m
                                                                        Customers                                           +22%
                                78m                                                                      +13%
                                                                  Active data users
                             69m
                                                             Smartphone customers
              36
                                                                     4G customers
                                                                                                 2G                3G                 4G

  • 43% smartphone penetration                                                        • Data revenue is 50% of Emerging Consumer mobile service revenues
  • Leading/co-leading network NPS in all our markets                                 • Data revenue growing at 18%

1. In Vodafone footprint, excluding JVs in Kenya and India
                                                                                                                                                 38
Emerging Consumer: M-Pesa as a financial services platform
1. Money transfer & core services    2. Enterprise payments           3. Financial services          4. Mobile commerce
   P2P transfers, international         B2B, bank transfers, bills,      Loans, handset financing,      Merchant in-store
   transfers                            salaries                         insurance, finance tools       and online
                                                                                                                                % M-Pesa
                                                                                                                              penetration
                                                                                                                         % of    into the
                                                                                                                      service customer
  Progress by market                                                                                                 revenue        base
                                                                                                     Kenya              30           83
                                                                        Tanzania                                        32           58
                                                         Mozambique                                                     11           63
                                      DRC                                                                                   7        26
                                                 Lesotho                                                                    7        37
                             Ghana                                                                                      0.7           8
             Egypt                                                                                                      0.1           1

                                                                                                                                39
Summary

     Clear focus on         Strong ambition to      Five value drivers for   Consistent investment
  operational execution        transform our           revenue growth          in the best Gigabit
                             operating model       and margin expansion             networks

                               Free cash flow growth
               Supporting a sustainable dividend and improved shareholder returns

                                                                                               40
Q&A

      41
Appendix

           42
Germany: continued operational momentum, margin expansion
       Actions                                               Outcomes
                                                             Mobile contract and broadband net adds
                                                                  Mobile contract      Fixed broadband
Investing for network leadership                                                                      258
         DOCSIS 3.1 upgrade in 30% of footprint            217                       212                         208

Growing in higher value channels                                          144

        Direct >40% of gross adds                                94             89
                                                                                           79                          69
                                                                                                            46
Driving convergence
         1.2m converged customers, +513k H1 net adds
                                                          Q2 17/18      Q3 17/18     Q4 17/18      Q1 18/19      Q2 18/19
Digital transformation delivering savings
          EBITDA margin +150bps YoY                    • Wholesale drag in H2, Gigabit Plan ramping up

                                                                                                                       43
UK: building commercial and financial momentum
               Actions                                                                                                                        Outcomes
                                                                                                                                              Mobile contract and broadband net adds
                                                                                                                                                 Mobile contract1     Fixed broadband
 Investing for network leadership                                                                                                                                                                 104

          #1 in London
                                                                                                                                                                                        77
                                                                                                                                                                          66
 Consumer focus on fixed and youth segment                                                                                                                                                   53
                                                                                                                                                                                                        44
        Broadband base +201k yoy, VOXI net adds +39k                                                                                            33
                                                                                                                                                         41    38
                                                                                                                                          26
 Fixed enterprise recovery                                                                                                                                           6

                  +1.9% growth in Q2, 15 networks closed                                                                                Q2 17/18       Q3 17/18     Q4 17/18       Q1 18/19       Q2 18/19
 Driving efficiencies, partly through digitalisation
           Opex reduced by 6%                                                                                                   • EBITDA up 12%, H2 expected to improve further

1. Excludes the phasing out of Talkmobile customers. Reported contract net adds in FY 17/18: Q2 -3k, Q3 +6k, Q4 -14k, and in Q1 18/19 +60k.
                                                                                                                                                                                                        44
H1 YoY EBITDA walk

(€bn)
     7.4                                                                                               +2.9%
                                                                                                                  6.9          0.2            7.1
                   (0.1)         (0.1)                                                       6.7
                                                 (0.1)          (0.1)
                                                                               (0.3)

   H1 17/18       FX/other       Qatar       India recharges UK settlement   UK handset   H1 17/18             H1 18/19     UK handset      H1 18/19
reported EBITDA              deconsolidation                                  financing    organic              organic      financing   EBITDA reported
                                                                                          underlying           underlying
                                                                                           EBITDA               EBITDA

                                                                                                                                               45
Vodafone pro-forma NGN footprint by country1
Household coverage
(m)2                Owned              Strategic partnership3                Acquired Assets                Wholesale        %    Household coverage

         70%                               64%                               75%                               88%                               58%                            93%           38%

           5.0

          11.0
                                                                              11.2
                                                                                                                28.1
                                            12.5
          12.7                                                                10.3                                                                0.2
                                             2.6                                                                                                                 2.7            7.2           6.4
                                             3.2
       Germany                              Italy                            Spain                               UK                            Portugal                  VodafoneZiggo NLJV   CEE¹

                 117m         Households passed with NGN (incl. wholesale)                                              54m         Households passed with own NGN

                                70%          Coverage                                                                                   32%          Coverage

1. Includes VodafoneZiggo and proforma adjustments for the announced acquisition of Liberty Global’s Unitymedia asset in Germany and UPC assets in Central and Eastern Europe
2. As of 30 Sep 2018. Excludes 3.8m wholesale & self built NGN homes passed in Greece and Ireland
3. Of the 3.3m homes passed by Open Fiber, 2.6m were marketable by Vodafone at the end of Sep 2018 (up from 2.2m at the end of June 2018)                                                            46
Customer experience and commercial KPIs
Europe                                                                                        AMAP
                                              Q2            Q3           Q4      Q1      Q2                                   Q2      Q3      Q4      Q1      Q2
                                           17/18         17/18        17/18   18/19   18/19                                17/18   17/18   17/18   18/19   18/19

4G customers (m)1,4                           54.3          56.8       59.1    61.0    62.2   4G customers (m)2,3           34.3    47.2    56.2    68.4    73.8

Broadband customers (m)1                      17.1          17.5       17.8    17.9    18.3   Broadband customers (m)2       1.7     1.8     1.9     1.9        2.0

Converged customers (m)1                        4.7           5.0       5.3     5.8     6.0   Converged customers (m)        0.1     0.1     0.1     0.1        0.1
Contract churn (%)                            16.8          18.1       16.5    15.8    17.4   Contract churn (%)            14.3    15.4    15.6    13.8    13.2
4G % outdoor population
                                                93             93        94      94      95   3G/4G outdoor coverage (%)      86      86      87      87        88
coverage(%)1
% of data sessions >3Mbps                       91             91        92      92      90   % of data sessions >3Mbps       87      88      88      87        86
% of dropped calls                            0.41          0.36       0.34    0.36    0.36   % of dropped calls            0.56    0.52    0.51    0.50    0.48

All figures exclude India and VodafoneZiggo unless otherwise stated
1. Includes VodafoneZiggo
2. Includes Vodafone-Idea and other associates, excludes Qatar                                                                                             47
3. AMAP restated from Q1 18/19 onwards due to Egypt clean-up
4. Europe restated from Q2 17/18 onwards due to UK clean-up
Financing costs (excluding Liberty financing costs)
                                                                                                                                  HY 18/19       HY 17/18
                                                                                                                                      (€m)           (€m)
 Net financing costs                                                                                                                    (815)          152
 Mark to market - Mandatory convertible bonds                                                                                             180        (176)
 Foreign exchange1                                                                                                                        215        (302)
 Adjusted net financing costs                                                                                                           (420)        (326)
 Other mark to market of derivative positions                                                                                                5         (19)
 Interest expense arising on settlement of outstanding tax issues                                                                         (15)           33
 Net financing costs before settlement of outstanding tax issues                                                                        (430)        (312)
 Other FX/FV including Share buyback irrevocable2                                                                                            -         (25)
 Liberty financing costs                                                                                                                    65            -
 Other                                                                                                                                      13         (30)
 Underlying net financing costs (a)                                                                                                     (352)        (367)
 Average net debt (b)                                                                                                                (29,906)     (29,465)
 Net cost of debt3                                                                                                                       2.4%         2.5%

1. Comprises foreign exchange rate differences reflected in the income statement primarily in relation to sterling and US dollar balances
2. FX/FV on Share buyback irrevocable is in HY17/18 only
3. Cost of debt: ((a/b)x2) x 100                                                                                                                              48
Forward-looking statements
This presentation, along with any oral statements made in connection therewith, contains “forward-looking                  and associated benefits; the Group’s ability to secure the timely delivery of high-quality products from suppliers; loss
statements” including within the meaning of the US Private Securities Litigation Reform Act of 1995 with respect to        of suppliers, disruption of supply chains and greater than anticipated prices of new mobile handsets; changes in the
the Group’s financial condition, results of operations and businesses and certain of the Group’s plans and objectives.     costs to the Group of, or the rates the Group may charge for, terminations and roaming minutes; the impact of a
                                                                                                                           failure or significant interruption to the Group’s telecommunications, networks, IT systems or data protection systems;
In particular, such forward-looking statements include, but are not limited to, statements with respect to: expectations   changes in foreign exchange rates, as well as changes in interest rates; the Group’s ability to realise benefits from
regarding the Group’s financial condition or results of operations; expectations for the Group’s future performance        entering into acquisitions, partnerships or joint ventures and entering into service franchising, brand licensing and
generally; expectations regarding the Group’s operating environment and market conditions and trends; intentions           platform sharing or other arrangements with third parties; acquisitions and divestments of Group businesses and
and expectations regarding the development, launch and expansion of products, services and technologies; growth in         assets and the pursuit of new, unexpected strategic opportunities; the Group’s ability to integrate acquired businesses
customers and usage; expectations regarding spectrum licence acquisitions; and expectations regarding, service             or assets; the extent of any future write-downs or impairment charges on the Group’s assets, or restructuring charges
revenue, adjusted EBITDA, free cash flow, capital expenditure, and foreign exchange movements.                             incurred as a result of an acquisition or disposition; the impact of legal or other proceedings against the Group or
                                                                                                                           other companies in the mobile telecommunications industry; loss of suppliers or disruption of supply chains;
Forward-looking statements are sometimes, but not always, identified by their use of a date in the future or such
                                                                                                                           developments in the Group’s financial condition, earnings and distributable funds and other factors that the Board
words as “plans”, “targets” “gain”, “grow”, “continue”, “retain” or “accelerate” (including in their negative form). By
                                                                                                                           takes into account when determining levels of dividends; the Group’s ability to satisfy working capital and other
their nature, forward-looking statements are inherently predictive, speculative and involve risk and uncertainty
                                                                                                                           requirements; and/or changes in statutory tax rates and profit mix.
because they relate to events and depend on circumstances that may or may not occur in the future. There are a
number of factors that could cause actual results and developments to differ materially from those expressed or            Furthermore, a review of the reasons why actual results and developments may differ materially from the
implied by these forward-looking statements. These factors include, but are not limited to, the following: external        expectations disclosed or implied within forward-looking statements can be found under the headings “Risk factors”
cyber-attacks, insider threats or supplier breaches; changes in general economic or political conditions in markets        and “Other information – Forward-looking statements” in the Vodafone Group’s Half-Year Financial Report for the six
served by the Group and changes to the associated legal, regulatory and tax environments; increased competition;           months ended 30 September 2018 and “Forward-looking statements” and “Risk management” in the Group’s Annual
increased disintermediation; the impact of investment in network capacity and the deployment of new technologies,          Report for the year ended 31 March 2018. The Half-Year Financial Report and the Annual Report can be found on the
products and services; rapid changes to existing products and services and the inability of new products and services      Group’s website (vodafone.com/investor). All subsequent written or oral forward-looking statements attributable to
to perform in accordance with expectation; the ability of the Group to integrate new technologies, products and            the Company, to any member of the Group or to any persons acting on their behalf are expressly qualified in their
services with existing networks, technologies, products and services; the Group’s ability to grow and generate revenue;    entirety by the factors referred to above. No assurances can be given that the forward-looking statements in or made
a lower than expected impact of new or existing products, services or technologies on the Group’s future revenue,          in connection with this presentation will be realised. Any forward-looking statements are made as of the date of this
cost structure and capital expenditure outlays; slower than expected customer growth and reduced customer                  presentation. Subject to compliance with applicable law and regulations, Vodafone does not intend to update these
retention; changes in the spending patterns of new and existing customers and increased pricing pressure; the              forward-looking statements and does not undertake any obligation to do so.
Group’s ability to expand its spectrum position or renew or obtain necessary licences and realise expected synergies

                                                                                                                                                                                                                                       49
More information
Visit our website for more information       2019 upcoming dates

                                                   Interim
                                                dividend paid        Q3 results       Prelim results
                                                   1 Feb             25 Jan             14 May
                            Contact us
                            ir@vodafone.co.uk
                            +44 (0) 7919 990 230
www.vodafone.com/investor

         For definitions of terms please see www.vodafone.com/content/index/investors/glossary

                                                                                                   50
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