Vodafone Training May 2016 - Australia

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Vodafone Training May 2016 - Australia
Vodafone Training
            May 2016
Vodafone Training May 2016 - Australia
Vodafone Training
     Plans & Offers
   Vodafone Network
    Sign up process
Vodafone Training May 2016 - Australia
Plans & Offers
Vodafone Training May 2016 - Australia
Why Vodafone Red plans?
   Infinite standard national calls & texts

   Loads of data

   Amazing International call inclusions

   $5 Roaming - $5 extra per day, per device. To over 50
   countries. Max 90 days.

   Data Workout – 2 months free data on new 12 & 24 month
   plans – ends 19/6/16

   Ability to Share

   All for use in Australia
Vodafone Training May 2016 - Australia
24 month phone plans
                                                                                          24 Month phone Plans
     Plan Inclusion                 $40/Mth                   $60/Mth                  $70/Mth           $80/Mth                       $100/Mth             $130/mth
                                 Total min cost           Total min cost            Total min cost           Total min cost          Total min cost       Total min cost
                                     $960                    $1,440                    $1,680                   $1,920                  $2,400               $3,120
           Data                       500MB                      3GB                       6GB                      6GB                   10GB                 15GB
  Standard National
                                      Infinite                 Infinite                  Infinite                 Infinite               Infinite             Infinite
     Voice Calls
    National and
                                      Infinite                 Infinite                  Infinite                 Infinite               Infinite             Infinite
  International TXT
Standard international                                                                                         300 mins +               300 mins +           300 mins +
 Minutes to selected                     X                    150 mins                      X                 Infinite to 10           Infinite to 10       Infinite to 10
      countries                                                                                            selected countries       selected countries   selected countries
     $5 Roaming
 $5 extra per day per device            YES                      YES                       YES                      YES                    YES                  YES
   (to over 50 countries)
     Data Workout                       YES                      YES                       YES                      YES                    YES                  YES
     Offer ends 19/6/16
                                                                                                                6 Month              12 Month              12 Month
                                                                                                          subscription to Stan, subscription to Stan, subscription to Stan,
         Content                         X                         X                        X
                                                                                                           Spotify or SMH OR Spotify or SMH OR Spotify or SMH OR
                                                                                                          4000 Qantas Points* 5000 Qantas Points* 7500 Qantas Points*
         Sharing                        YES                      YES                       YES                    YES                   YES                   YES
All for use in Australia. Device cost may be additional. In Oz, additional data is automatically added for $10 per 1GB ($0.01/MB)
*Double points available when you sign-up online.
Vodafone Training May 2016 - Australia
Red Plans – SIM Only Month to Month
                                                                 SIM Only M2M Red Plans
    Plan Inclusion
                               $30/Mth              $40/Mth                $50/Mth            $60/Mth              $80/Mth

           Data                 500MB                 3GB                    4GB                 6GB                 10GB

  Standard National
                                Infinite             Infinite              Infinite            Infinite             Infinite
     Voice Calls

     National and
                                Infinite             Infinite              Infinite            Infinite             Infinite
   International TXT
Standard international                                                   300 mins +           300 mins +           300 mins +
 minutes to selected               X                90 mins             Infinite to 10       Infinite to 10       Infinite to 10
      countries                                                      selected countries   selected countries   selected countries
     $5 Roaming
 $5 extra per day per device     YES                   YES                   YES                 YES                  YES
   (to over 50 countries)

         Sharing                 YES                   YES                   YES                 YES                  YES

All for use in Australia.
In Oz, additional data is automatically added for $10 per 1GB ($0.01/MB)
Vodafone Training May 2016 - Australia
Red Plans – SIM Only 12 Month
                                                                                   SIM Only 12 Month Red Plans
       Plan Inclusion
                                         $30/Mth                     $40/Mth                $50/Mth                $60/Mth                $80/Mth
                                     Total min cost               Total min cost          Total min cost         Total min cost        Total min cost
                                         $360                         $480                    $600                   $720                  $960

             Data                         500MB                            3GB                 4GB                    6GB                   10GB

Standard National Voice
                                          Infinite                     Infinite              Infinite               Infinite               Infinite
         Calls
       National and
                                          Infinite                     Infinite              Infinite               Infinite               Infinite
     International TXT
 Standard international
                                                                                      300 mins + Infinite to 300 mins + Infinite to 300 mins + Infinite to
  minutes to selected                         X                      300 mins
                                                                                       10 selected countries 10 selected countries 10 selected countries
       countries
      $5 Roaming
 $5 extra per day per device (to            YES                            YES                 YES                    YES                   YES
       over 50 countries)

       Data Workout                         YES                            YES                 YES                    YES                   YES
      Offer ends 19/6/16

           Sharing                          YES                            YES                 YES                    YES                   YES
All for use in Australia.
In Oz, additional data is automatically added for $10 per 1GB ($0.01/MB)
Vodafone Training May 2016 - Australia
SIM Only 24 Month plans
                                                                                           SIM Only 24 Month Plans
     Plan Inclusion                  $25/Mth                  $35/Mth                   $40/Mth            $45/Mth               $60/Mth               $85/mth
                                 Total min cost            Total min cost            Total min cost      Total min cost       Total min cost        Total min cost
                                      $600                     $840                      $960               $1,080               $1,440                $2,040
           Data                       500MB                       3GB                      6GB                6GB                  10GB                  15GB
  Standard National
                                      Infinite                  Infinite                  Infinite          Infinite              Infinite              Infinite
     Voice Calls
    National and
                                      Infinite                  Infinite                  Infinite          Infinite              Infinite              Infinite
  International TXT
Standard international                                                                                     300 mins +           300 mins +            300 mins +
 minutes to selected                      X                   150 mins                       X            Infinite to 10       Infinite to 10        Infinite to 10
      countries                                                                                        selected countries   selected countries    selected countries
     $5 Roaming
 $5 extra per day per device            YES                       YES                       YES               YES                   YES                   YES
   (to over 50 countries)
      Data Workout                      YES                       YES                       YES               YES                   YES                   YES
     Offer ends 19/6/16
                                                                                                            6 Month              12 Month             12 Months
                                                                                                      subscription to Stan, subscription to Stan, subscription to Stan,
         Content                          X                        X                         X
                                                                                                       Spotify or SMH OR Spotify or SMH OR Spotify or SMH OR
                                                                                                      4000 Qantas Points* 5000 Qantas Points* 7500 Qantas Points*
         Sharing                        YES                       YES                       YES               YES                   YES                   YES
All for use in Australia. In Oz, additional data is automatically added for $10 per 1GB ($0.01/MB)
*Double points available when you sign-up online.
Vodafone Training May 2016 - Australia
Hot handset plan offers                                               Samsung GS7. Price Drop!
                                                                      Great Phone, our best price, ever.
$10 off the $60 Red plan
If you sign up to a Red $60 24 month plan with the
following phones you will get $10 access fees off per                                                          Now
month for the life of the contract.
Total min cost $1,440 Offer ends 28/6/16
In Oz, additional data automatically added at $10/GB ($0.01/MB)
                                                                                                      $70/mth
                                                                                                    ($0 upfront + $70 plan)
iPhone 5s              Samsung GS5                                                                Over 24 months. Total min cost $1680
                                                                                                                                              OR
                                                                                                         Phone was $7 on this plan
                                                     Remember to                                        Save $168 over the life of the
                                                     Bundle these                                                  plan

                                                       amazing
                                                                                                              Offer ends 28/6/16
                                                                                                                                         $83/mth
                                                     devices with a                                                                      ($3 phone + $80
                                                        Tablet!                                                                             Red plan)
                                                                                                                                          Over 24 months. Total
                                                                                               Bonus Galaxy                                 min cost $1,992
                                                                                                Gear VR with
                                                                                              every Galaxy S7.
                                                                                               Ends 30/6/16
Huawei P8           Huawei G8            HTC One X9
                                                                      Plus, bonus 1GB in Oz on $80 Red Plans when
                                                                      you sign-up before 28/6/16
                                                                      Total min cost $1,920. In Oz, additional data auto added at $10/GB
                                                                      ($0.01/MB)

                                                                                    Pricing & Offers correct as of 21/05/2016 and are subject to change
Vodafone Training May 2016 - Australia
May Data Frenzy on SIM Only Plans!
Bonus DATA SIMO M2M Consumer
$50 SIMO M2M Plan Was 4GB    Now 7GB
$60 SIMO M2M Plan Was 6GB                           Now 10GB
Data for use in Oz. Offer ends 28/6/16
In Oz, additional data is automatically added for $10 per 1GB ($0.01/MB)

Bonus DATA SIMO 12 Month

$40 SIMO 12M Plan               Was 3GB            Now 6GB
$50 SIMO 12M Plan               Was 4GB            Now 9GB
$60 SIMO 12M Plan               Was 6GB            Now 11GB
$80 SIMO 12M Plan               Was 10GB           Now 15GB
Data for use in Oz. Offer ends 28/6/16
In Oz, additional data is automatically added for $10 per 1GB ($0.01/MB)

                                                                           10
Plus don’t forget our current signup offers!

                 1GB
                 Bonus for                                      PLUS
                                                                                     1GB
                                                                                      ACN
                signing up                                                               Bonus
                  online                                                                  Data
   Data for use in Australia. 1GB bonus available on selected         Data for use in Australia. 1GB bonus available when signing up
   plans only. Offer ends 28/6/16                                     to any plan via ACN (excludes $10 Mobile Broadband &
                                                                      Prepaid services). Offer ends 30/6/16

                                                                 11
PLUS 1GB + 1GB
Need Mobile Broadband?
                                                           Bonus for
We have heaps of Bonus Data on our 12/24 month             Signing up
                                                                             ACN Bonus
                                                                               Data
                                                             Online
Mobile Broadband plans
                                                       Excludes $20 Mobile
                                                       Broadband plan
  $20 MBB Was 2.5GB Now 4GB
 $0.0078/MB

  $30 MBB                  Was 4GB      Now 8GB
$0.0073/MB

 $45 MBB                 Was 8GB        Now 12GB
$0.0055/MB

 $60 MBB                 Was 12GB       Now 18GB
$0.0048/MB
Data for use in Oz. Offer ends 7/6/16        12
Our Network
A strong network building our reputation
Improved                                  See the world                           Continued                               Service                                  Innovation &
network                                   with Vodafone                           investment                              excellence                               differentiation

                                                                                  $
                   .

            .

      .

 • Our 4G network is                      • Use your phone                       • Between 2014 and                      • Enjoy priority based                   • Continuing to
   better, faster, stronger,                abroad like you would                  2016, Vodafone is                       customer service from                    innovate and deliver
   than ever before,                        at home in over 50                     planning to spend                       Australian-based                         best in class
 • Our network improved                     countries for $5 extra                 $1.8bn on improving                     specialists with Red                     technologies and
   40% last year*                           a day on Red plans.                    our network                             Business plans                           innovations

*2015 P3 CommsDay Mobile Benchmark Report. 40% improvement claim is based on a comparison of both voice and 4G preferred data performance on the Vodafone network between 2014 and 2015.

Our 4G coverage is available in all major metro locations and selected regional areas across Australia. See Vodafone.com.au/coverage for availability

                       STRICTLY CONFIDENTIAL AND FOR VHA EMPLOYEE USE ONLY. This document has been prepared for the benefit of VHA employees and authorised representatives
                                  Nothing in this document constitutes an advertisement and VHA does not approve copying and/or distribution by or to any external party
Voice & Data
                                                                                                    High Definition voice enabled

We’ve got you covered                                                                               VoLTE launched in December 2015

                                                                                                    Vodafone covers more than 96%
                                                                                                    of the Australian population

                                                                                                  …And it’s not just about bars

                                                                                                    IP enabled backhaul

                                                                                                    Redundancy throughout our core,
                                                                                                    transmission & IP infrastructure

                                                                                                    $5 Roaming free in New Zealand
                                                                                                    until 31 Jan 2017 for up to 90 days
                                                                                                    on our Red plans
        STRICTLY CONFIDENTIAL AND FOR VHA EMPLOYEE USE ONLY. This document has been prepared for the benefit of VHA employees and authorised representatives
                                                                                 15 not approve copying and/or distribution by or to any external party
                   Nothing in this document constitutes an advertisement and VHA does
The Voice of the Customer

                                                                                                         Vodafone recorded the lowest ratio
                                                                                                         of complaints of the major telcos for
                                                                                                         the third quarter in a row.

                                                                                                         Over recent years, Vodafone has
                                                                                                         achieved an extraordinary
                                                                                                         turnaround, and is now setting new
                                                                                                         industry benchmarks in complaint
                                                                                                         reduction.

                                                                                                       Source: http://www.tio.com.au/__data/assets/pdf_file/0003/199713/Complaints-in-context-April-2016-FINAL.pdf

       STRICTLY CONFIDENTIAL AND FOR VHA EMPLOYEE USE ONLY. This document has been prepared for the benefit of VHA employees and authorised representatives
                                                                                16 not approve copying and/or distribution by or to any external party
                  Nothing in this document constitutes an advertisement and VHA does
Measuring & driving service improvement

Maintaining                       Peak hour                               Upgrading our                           Mobile Black                             Matching
calls & quality                   capacity                                Network                                 Spot                                     speed with
                                  headroom                                                                        Programme                                stability

                                                                              NETWORK
                                                                              UPGRADE

• Successful voice               • Automated user                        • We completed over                      • We successfully bid for               • Full redundancy
  retainability for                mobility management                     3,300 network                            70 black spot sites,                    across our IP backhaul
  99.51% of calls                  & traffic balancing on                  upgrades to existing                     offering improved                     • Dark fibre rollout to
• VoLTE launched to                our 3G & 4G networks                    infrastructure in 2015                   service to regional                     facilitate 4G growth
  over 12K customers                                                                                                Australia once built                    and embrace 5G

               STRICTLY CONFIDENTIAL AND FOR VHA EMPLOYEE USE ONLY. This document has been prepared for the benefit of VHA employees and authorised representatives
                                                                                        17 not approve copying and/or distribution by or to any external party
                          Nothing in this document constitutes an advertisement and VHA does
Vodafone Australia Network Evolution

2005                    2012               2013              2014              2015               2016              2017              2018               2019              2020

                                 +              0                      +                                                                                                   5G
                                                                                               Dark Fibre Voice over                     Dark Fibre rollout
                                                                                                 rollout     WiFi                       for 5G future proof
                                                                                             for 4G growth

  Our 4G coverage is available in all major metro locations and selected regional areas across Australia. See Vodafone.com.au/coverage for availability

                    STRICTLY CONFIDENTIAL AND FOR VHA EMPLOYEE USE ONLY. This document has been prepared for the benefit of VHA employees and authorised representatives
                               Nothing in this document constitutes an advertisement and VHA does not approve copying and/or distribution by or to any external party
                                                                                                                                                                                  18
Simple & Easy
Sign up Process
Sign up process depends on……
 Customer Type                 Order Type                              Sign up process
                              New connect &                     Vodafone
                                upgrade to                    Website via ACN   Customer to complete
      Consumer & sole          handset plan                     storefront
          trader                                              Vodafone ACN
                              Upgrade to SIMO
                                 or Shared
                                                               Sales Team           Customer to call
                                                              1300 365 898

                                                                Business
                                < 10 services                  Webform via      Customer to complete
       Business (excl                                         ACN storefront
        sole trader)                                           Business lead
                                > 10 services                  form via ACN         IBO to complete
                                                                  website

 You MUST sign up customers via the ACN process so you get POINTs and customer gets ACN offers
                                                20
New connect &     Vodafone
                                              Consumer & sole
                                                                  Upgrade to    Website via ACN
                                                  trader
                                                                 Handset plan     storefront

Sign up on online…. simple as 4 steps
1        Go to ACN Storefront             3       Enter your details

                        Enter IBO
                        ID & Click
                       “shop now”

2   Choose your plan & add to cart

                          Choose
                           phone,
                          SIMO or
                            MBB
                                          4       Submit your order
                                     21
New connect &     Vodafone
                                                        Consumer & sole
                                                                            Upgrade to    Website via ACN
                                                            trader
                                                                           Handset plan     storefront

What happens after customer signs up?
• Email sent to customer confirming order submitted with VF#
• Vodafone credit assessment process: Automatic approval or review
  by ACN Credit SWAT team
• Order shipment – typically within 2-3 business days
• Entire order will be held if handset is not in stock
• Service activated at time of shipping (for new connections)
• Customers who wish to port their number can do so after they
  receive their SIM, by following the instructions provided.
         Customer can track their order online with their order number (VF….)
 If the customer does not receive confirmation email DO NOT resubmit order, call the
                          ACN Sales Team 22on 1300 365 898
ACN Credit SWAT team … meet Nick & Georgie
• Business hours 9am-5:30pm (M-F)
• Average resolution time < 2hrs
  during business hours
• If we need more information to
  process the order Nick or Georgie
  will call the customer (& email if
  unable to get in touch)
• Also review ACN credit appeals

      ACN Credit SWAT team has been established to improve ACN customer journey
                                         23
Business
                                                      Business (excl
                                                                        < 10 Services       Webform via
                                                       Sole trader)
                                                                                           ACN storefront

Sign up a business (
Business (excl                            Business Lead
                                                                                                                         >10 Services
                                                                                                  Sole trader)                                 Form

Sign up a business >10 Services
      Lead Form                   Lead Vetting                 Checklist                  Vodafone                  Activation
                                                                                           Process

   Process & Steps              Process & Steps         Process & Steps            Process & Steps              Process & Steps
    Lead Form required          An ACN Business         The ACN Business          Application is evaluated  ACN Business Manager
     to be filled out by IBO      Manager will vet and     Manager will contact IBO   and Vodafone relay         will relay successful
     on behalf of customer        usually respond to all   and confirm details of     success, or request for    application and confirm
                                  enquiries within 2       order and customer         further information back   discount/offer to IBO
                                  business days.           requirements               to ACN.
                                                                                                                OR relay request for
                                                          IBO to supply any         Any additional discounts   further information.
                                                           missing information or     or complex business
                                                           supporting material                                  Customer will proceed
                                                                                      solutions will also be
                                                                                                                 to accept contract
                                                                                      evaluated by Vodafone
                                                                                                                 terms.

                               • ALL 10+ Service Business lead forms               The link to the 10+ Business services lead form
                                 must be filled out by the IBO.                    can be found on the ACN Pacific website at
                               • IBO’s must first speak with the
                                 Customer and gain all relevant                    https://www.acnpacific.com/mobile/
                                 information before filling in the Lead
                                 Form
Vodafone & ACN partnership
• Working together we can help your customers get better value
   – Vodafone has great plans which are even better with ACN exclusive bonus
     data
   – Vodafone has a strong Network which is always improving

• BUT…. to get the best value for your customer and to get your
  points you MUST sign up via the approved ACN channels
   – Make sure your customers know not to go into store and to only call 1300
     365 898

                                          26
Terms & Conditions
For personal use by approved customers only. Business customers must have an ABN/ACN. Inclusions expire after 1 month. Plan excludes Premium Services, 123 Ask-Us-
Anything, International Roaming, content purchases, Call Screen and charges for additional data & additional standard international calls. Not for commercial or resale purposes.
Services subject to device capabilities, network limitations & customer location. Offer not transferrable or redeemable for cash. Pricing & offers subject to change.

24 month phone plans
Min month spend is $40, $60, $70, $80, $100, $130 (for the $40, $60, $70, $80, $100, $130 plans respectively) plus applicable handset costs. Early exit fee = min monthly spend x
months remaining on contract.

Month-to-month SIM Only plans
Min monthly spend is $30, $40, $50, $60, $80 (for the $30, $40, $50, $60, $80 plans respectively). Must connect for minimum one month. Recurring monthly access fee charged
until the end of the month in which you notify Vodafone that you wish cancel.

12/24 month SIM Only plans
Min month spend is $25, $30, $35, $40, $42, $45, $50, $60, $80, $85 (for the $25, $30, $35, $40, $42, $45, $50, $60, $80, $85 plans respectively) plus applicable handset costs.
Early exit fee = min monthly spend x months remaining on contract.

12/24 Month Mobile Broadband plans
Min monthly spend is $20, $30, $45, $60 (for the $20, $30, $45, $60 plans respectively) plus applicable device costs. Early exit fee = min monthly spend x months left on contract.
Any charges for additional or excluded services will still apply. Unlocking fee may apply.

Mobile Broadband Data
If monthly data allowance exceeded additional data is automatically added for $10 per 1GB ($0.01/MB). 1 month data expiry. Included data only for use in Australia on
Vodafone’s network.

                                                                                         27
Terms & Conditions
Data
Services subject to device capabilities, network limitations & customer location.

Infinite standard international minutes to 10 countries
Infinite 10 countries are China, Hong Kong, India, Malaysia, NZ, Singapore, South Korea, Thailand, UK and USA. (include if not in body copy). Fair use policy applies. See
www.vodafone.com.au/fairuse

Standard international minutes
Excludes premium, video, special and overseas free phone numbers. Standard voice calls to selected countries only. Selected countries may change, see
www.vodafone.com.au/internationalcountries for list of current countries. Calls charged in per minute increments. Additional mins to selected countries automatically added at
$6 per 60 mins. For all other country rates see vodafone.com.au/idd.

$5 Roaming
Available to eligible customers for use in selected countries. $5 Daily Charge is in addition to minimum monthly spend. Customers who join or change to an eligible Plan will
automatically be opted into $5 Roaming. All other eligible customers must choose to opt-in. Excludes Vodafone to Vodafone minutes for non-Red Plan customers. May be used
for a max 90 days in any calendar year. Full details at vodafone.com.au/roaming. Opt-out at any time, visit MyVodafone.com.au/ or call 1555. All roaming services subject to
network availability. Offer ends 31 January 2017, unless extended

Data Workout
Available until 31.12.16. From 20.4.16, Data Workout will be 1 month only. Excludes Business Shared Infinite, Red Business Shared & Red Business Grow. If you perform a Rate
Plan Change during the Data Workout Period, your eligibility ceases & additional data fees will apply. Fair Use Policy applies: see
www.vodafone.com.au/aboutvodafone/legal/fairusepolicy. For the first billing month any additional data usage within Australia will be free. At the end of this period, based on
your usage, we will suggest a Data Add-on option. Vodafone makes no representation that this option will always be suitable for your ongoing needs.

                                                                                         28
Terms & Conditions
Shared Plans
Up to 9 Vodafone Shared Plans allowed. Min monthly spend: $25, $38, $45, $60, $85 (Red SIM Only 24 month plans); $30, $40, $50, $60, $80 (Red SIM Only month-to-month & 12
month plans); $40, $60, $80, $100, $130 (Red 24 month plans); $70 (24 month plan); $42 (SIM Only 24 month plan) $10, $20, $30, $45, $60 (Shared Data Plans) + any device
repayments. Early Exit Fee: (Primary Plan Min monthly spend + any Shared Plan Min Monthly Spend/s + any device repayment/s) x months left on contract. $6 per 60 mins for
selected country overage rate applied automatically once any IDD inclusion exhausted. See www.vodafone.com.au/internationalcountries for full details. Infinite standard
international voice calls are only shareable if available on Primary Plan. Included countries remain unchanged by sharing. Shared Data Plans include access to shareable data only
- all non-data usage is excluded and will be charged an additional fee. $5 Roaming is $5 extra per day per device. If Primary Plan is disconnected any Vodafone Shared Plans
attached will be cancelled. Bonus data forfeited if Shared Plan cancelled or no longer shared with Red Plan. See vodafone.com.au/shared for full details

Stan/Spotify/News subscription
Compatible devices only. Offer applies to monthly access fees only. Usually $10.00/mth (Stan), $11.99/mth (Spotify) or $15/mth (SMH/The Age). Choice of 1 of three content
choices on offer. All content, especially video, will consume data. You can use these content offers on any Wifi connection. Spotify access starts when you activate your Vodafone
account not when you activate with Spotify. Stan and SMH/The Age offer period starts when you activate your Stan or SMH/The Age service. Extra data will be automatically
added at $10/ GB. You must be 18+ to subscribe to Stan. Full terms at http://www.vodafone.com.au/entertainment

Qantas Plans
Available to Qantas Frequent Flyer (‘QFF’) members who sign-up or upgrade to a $80 Qantas Red, $80 Qantas Red Shared or $45 Qantas Red SIM Only (4000 points + additional
online bonus of 4000), $100 Qantas Red, $100 Qantas Red Shared or $60 Qantas Red SIM Only (5000 points + additional online bonus of 5000), or $130 Qantas Red, $130 Qantas
Red Shared or $85 Qantas Red SIM Only (7500 points + additional online bonus of 7500) plan over 24 months (‘Eligible Plans’). Min monthly spend is $45, $60, $80, $85, $100 or
$130 (for $45, $60, $80, $85, $100 or $130 plans respectively) plus any applicable device payments. Early exit fee = min monthly spend x months remaining on contract. Bonus
points only available when member signs-up to an Eligible Plan online. Not available to Business customers. Qantas Points are subject to the QFF T&Cs available at
qantas.com.au/terms. QFF membership name and Vodafone account holder name must match. QFF membership number must be provided to Vodafone in the applicable online
form when signing up or within 60 days of sign-up or points will be forfeited. Points will be credited within 30 days of form submission. Points will be earned once only during
term. If plan is cancelled pursuant to the Vodafone Network Guarantee, members will no longer qualify for any points. Full terms at vodafone.com.au/qantas-terms

Bonus 1GB on $80 Red
Available to approved new or upgrading customers who sign-up to a Vodafone Red/Red Business/Qantas Red/Qantas Business Red $80 24 month plan or Vodafone Red/Red
Business/Qantas Red/Qantas Business Red $45 SIM Only 24 month plan. Excludes Red Business Grow. Bonus data is available from months 1-24 and forfeited if you cancel

                                                                                        29
Terms & Conditions
$10 off $60 Red with selected handsets
Available to approved new or upgrading customers who sign-up to a Vodafone Red/Red Business/Qantas Red/Qantas Business Red $80 24 month plan or Vodafone Red/Red
Business/Qantas Red/Qantas Business Red $45 SIM Only 24 month plan. Excludes Red Business Grow. Bonus data is available from months 1-24 and forfeited if you cancel.

Bonus Data on SIM Only plans
Bonus data available when you sign-up to a Vodafone Red/Red Business $50 (bonus 3GB), $60 (bonus 4GB), $80 (bonus 1GB) SIM Only month-to-month plan or Vodafone
Red/Red Business $40 (bonus 3GB), $50 (bonus 5GB), $60 (bonus 5GB), $80 (bonus 5GB) SIM Only 12 month plan. Bonus data available for as long as you remain connected and
forfeited if you cancel early. Bonus data amount calculated excluding other offers.

ACN Exclusive Bonus Data
Only available to approved new customers who received promotional material from an ACN Pacific (‘Pacific’) referencing this offer. Bonus data only applied when signing-up to a
post-paid Vodafone service via a unique Pacific provided URL (‘Eligible Plans’). Eligible Plans only include those available online and exclude the $10 Mobile Broadband month-
to-month plan. Bonus data available from months 1-24 and is forfeited if you cancel your contract.

Mobile Broadband Bonus Data
Available to approved new & upgrading customers who sign-up to a Vodafone $20, $30, $45, $60 (bonus 1GB, 2GB, 2GB, 3GB respectively) Mobile Broadband 12 or 24 month
plan. Offer also available across business variants excluding Red Business Grow. Bonus data available for contract length or as long as you remain connected for month-to-month
plans. Bonus data forfeited if you cancel your contract early. Bonus data calculated excluding other offers.

4G: 4G is available with a 4G device and an active prepaid recharge or plan with Vodafone Alerts. See vodafone.com.au/coverage

Broadband service: You can use Vodafone 4G in 4G areas if you have an eligible plan and device. 4G in selected areas in Australia. Outside these areas, you get Broadband
Speeds in our 3G areas. Check your device is compatible to the coverage areas you will use. Actual speeds vary due to things like device capability, location & network
congestion. See vodafone.com.au/coverage.

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