VOLUNTEER INFORMATION BOOKLET - Course Marshal Volunteers Job Description Maps Transport Information
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VOLUNTEER INFORMATION
BOOKLET
Course Marshal Volunteers
Job Description
Maps
Transport Information
Frequently Asked Questions
Volunteer Participation Form
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City2Surf Course Marshall FAQ’s
What time do the roads reopen?
Roads along the course reopen gradually as runners progress along the course.
Advertised Road reopening times are as follows;
• 12:00pm: College St, Park St, Macquarie St, William Street, New South Head
(between Kings Cross tunnel and Ocean St)
• 1:00pm: New South Head Rd (between Ocean St &Dover Rd)
• 2:00pm: New South Head Rd, Old South Head Rd, Military Rd (between Old
South Head Rd and Hastings Parade)
• 4:00pm: All Bondi Roads
Do you know an alternate bus route?
Please call 131 500 for information on alternate bus routes.
Are the buses using detours?
Yes. Please call 131 500 to find get information specific to your bus route.
Are the trains affected?
No. All train services will run as normal. Extra services will be run for City2Surf
participants.
Can you suggest an alternative route I could drive?
Prior to 7:30am, there are cross over points. These close at 7:30 until after the event.
Access across the course is not possible while runners are on the road. Please refer
to detour map in information provided to course marshals to recommend alternate
routes into the city, etc.
When is it safe to cross the road?
Cars cannot cross the road until roads re-open (please refer to above road opening
times and cross over points above for prior to 7:30am). Pedestrians can cross when
safe to do so between runners.
I did not receive notification of street closures
Letterbox notifications were delivered to residents who are affected by road closures
in July. Variable Messaging Signs advising of traffic impacts have also been installed
along the course and in strategic traffic locations for 8-10 prior to the event.
Where are the First Aid locations?
First Aid is located at the following locations;
Post # Location
1! William!St!&!Yurong!St!(NW!Corner)!
2! Kings!Cross!Tunnel!–!West!!
NE!Corner!of!Dowling!St!
3! Kings!Cross!Tunnel!–!East!
NW!Corner!of!Waratah!St!
4! NE!Corner!Ocean!Ave!and!New!South!Head!Rd,!Edgecliff!
5! SW!Corner!New!South!Head!Rd!and!William!St,!Double!Bay!(in!the!bus!stop)!
6! NE!Corner!O’Sullivan!Rd!and!New!South!Head!Road,!Rose!Bay!
7! SW!Corner!Fernleigh!Gardens!and!New!South!Head!Rd,!Rose!Bay!
8! NW!Corner!Clairvaux!Rd!and!New!South!Head!Rd,!Vaucluse!(next!to!bus!shelter)!
9! SE!Corner!New!South!Head!Rd!and!Old!South!Head!Rd!roundXabout!(in!front!of!Circe!Cafe)!
10! SE!Corner!Old!South!Head!Rd!and!Military!Road,!Vaucluse!(outside!Human!Nurture)!
11! NW!Corner!Military!Road!and!Lancaster!Rd,!Dover!Heights!
12! NE!Corner!Dover!Rd!and!Military!Rd,!Dover!Heights!
13! NW!Corner!of!Military!Rd!and!Arthur!St,!Dover!Heights!
14! Outside!No!7,!Military!Road,!Dover!Heights!(between!Wentworth!St!and!O’Donnell!St)!
15! SW!Corner!Military!Rd!and!Hastings!Pde!
Where are the toilet locations?
Toilets are located at the following locations;
• Toilet Stop 1: Rushcutters Bay Park (2km)
• Toilet Stop 2: Cranbrook School, Wolseley Rd (4km)
• Toilet Stop 3: Lyne Park, New South Head Road (5km)
• Toilet Stop 4: Johnston Reserve, New South Head Road (7km)
• Toilet Stop 5: Cnr Luguna St (Outside School), Old Sth Head Rd (9km)
• Toilet Stop 6: Dudley Page Reserve, Military Rd (10km)
• Toilet Stop 7: Samill Reserve, Cnr Loombah Road And Military Road (11km)
Where are the drink stations?
Drink Station are located at;
• Drink Station 1: Cranbrook, Rose Bay (4km)
• Drink Station 2: Lyne Park, Rose Bay (5km)
• Drink Station 3: East of Hopetoun Ave, Vaucluse (7km)
• Drink Station 4: Kimberley Reserve, Vaucluse (9km)
• Drink Station 5: Dudley Page Reserve, Dover Heights (10km)
• Drink Station 6: North Bondi, opposite Golf Course (12km)
What happens to the discarded apparel?
All discarded clothing is donated to the Smith Family
Dear Volunteers, Welcome to the 44thth running of The Sun-Herald City2Surf presented by Westpac. 85,000 competitors have registered to compete in the 2014 City2Surf, the world’s largest and Sydney’s favourite sporting event. This year the event is aiming to raise over $4million dollars for over 650 charities across the country. The City2Surf is 14km in distance starting from the intersection of Park and College Sts in Sydney’s CBD before heading up William St and through the tunnel at Kings Cross. The course continues along New South Head Rd through Rose Bay up “Heartbreak Hill”, the halfway point, and also the toughest part of the course. Runners then turn the corner at Dover Heights into Old South Head Rd, left into Military Rd and then down the hill to the finish at Australia’s most famous and spectacular Bondi Beach. The City2Surf finish line is located on Queen Elizabeth Dr at the southern end of Bondi Pavilion. This booklet contains your job description, useful information, maps and frequently asked questions to help you on event day. Please remember that you are a representative of the event and to assist wherever needed. On behalf of Fairfax Events we would like to thank you for volunteering and for your continued support of The Sun-Herald City2Surf presented by Westpac. © Fairfax Events – 2014 City2Surf Volunteer Brief 2
Section 1 – Job Description
Course Marshals
Start Time 6:00 am Please arrive at your assigned road closure point by 6:00am. It
is very important that you are on site on time, to ensure safety
on the roads, & to ensure that you can make it to your traffic
point before other roads close.
The Traffic controllers need to know you are in place before
they commence road closures in other road sections.
Contact Your Supervisors will provide you their contact number on event morning.
If you experience any issues prior to receiving this number please contact
Keith
What to bring
along and wear Traffic Control Plan as sent to Team managers. These indicate your
assigned location.
You will be required to wear a High Visibility Vest. If you have one
from last year please bring that along. If you did not receive last
year, the vests will be handed to group supervisors at the briefing.
Hats, sunscreen.
You will be required to wear an official “Volunteer” t shirt. Please ensure
you bring additional clothing and footwear to suit the weather conditions.
All volunteers are to sign in on the registration form provided and return
to volunteers@fairfaxmedia.com.au by no later than Wednesday August
13th.
Transport Volunteers will receive free public transport when the e-ticket provided is
information presented. If your official volunteer t-shirt has been collected this will also
permit free public transport.
Course Personnel
Group 1 – (TCP 1-8) Rotary Club of Nepean Inc
Group 2 - (TCP 8-16) Sutherland District Athletics Club
Group 3 - (TCP 17-25) Rotary Club of Rose Bay
Group 4 - (TCP 26-30) 3rd Rose Bay Scout Group
Group 5 - (TCP 31-35) Rotary Club of Bondi
Group 6 – (TCP 36–41) Rotary Club of Randwick
Group 8 - (TCP 41-64) NSW SES
© Fairfax Events – 2014 City2Surf Volunteer Brief 3
TASKS:
On arrival, please ensure that you are in the location indicated on your assigned Traffic
Control Plan (TCP). You will have received these plans with your information pack.
There may also be Police, qualified traffic controllers, or SES at the same location. Make
sure you discuss the Traffic Control Plans (TCP) for this location with any other staff to
ensure that you all have the same understanding of how it works.
TCP traffic infrastructure (such as yellow and black barriers) can only be installed by
qualified traffic controllers or Police. They must be placed onto the road or footpath
exactly as the detailed plans dictate to ensure safe traffic operations.
o Traffic Controllers will remove the barriers from the roadway ONLY when
advised by the Police that the sector is being re-opened.
o EQUIPMENT OR BARRIERS SHOULD ONLY BE MOVED BY TRAFFIC
CONTROLLERS.
o Do NOT move any traffic control infrastructure unless directly instructed to
do so by Police or a Traffic Controller.
A member of the Course Management team will come past to ensure the set up is correct
prior to the race commencement.
Volunteer marshals must wear enclosed footwear and the hi-vis vest must be worn on top
of shirts/jackets/ raincoats.
Course Marshals are in place to monitor vehicles and to ensure that the traffic
control plans are being followed. Please be courteous to drivers and should they
ask, let them know of the event and how long we expect the road to be closed. If a
driver disobeys the traffic control plan by moving the barriers and enters the course
where the runners are, please do not attempt to stop them!! Immediately advise the
closest Police or Traffic Controller or call your designated supervisor.
Do not step out in front of vehicles. If you encounter any difficult situations, contact your
supervisor for advice or the police stationed at or near your intersection.
Ensure people watching the race near your location stand on the footpath.
IT IS CRITICAL THAT ALL ROADS THAT HAVE BEEN CLOSED FOR THE RACE ARE
NOT REOPENED TO GENERAL TRAFFIC UNTIL DIRECTED BY THE POLICE TRAFFIC
SUPERVISOR WHO WILL CONDUCT THE FINAL SWEEP OF THE COURSE.
THE LAST COMPETITOR IS NOT THE END OF THE EVENT. ROADS MUST REMAIN
CLOSED FOR COURSE CLEANING AND SO THAT ROADS ARE OPENED
SEQUENTIALLY. PLEASE REMAIN IN POSITION UNTIL YOU ARE INSTRUCTED BY THE
POLICE SUPERVISOR.
Emergency Vehicles must be let through closures at anytime with care.
If you are in doubt about anything regarding road closures or road opening times, you should
contact your area supervisor or closest police for advice.
© Fairfax Events – 2014 City2Surf Volunteer Brief 4
General Information: Roads will be closed from 3.30am at the start area, and then at 7.00am
along the course and Bondi Beach.
All local residents and businesses have received letterbox drops communicating the road
closures and detour routes. The attached map can be used to show enquiring drivers of the
detours in place.
If you encounter any difficult drivers, remember to stay calm, provide information regarding the
race and alternative routes, and ensure that you remain in a safe position.
Vehicles parking in Clearways or illegally may be towed and issued an Infringement Notice.
The phone number for all vehicles towed off the course from Clearways is 132 701.
Road closures and Key Timings
0330 Key intersections (Elizabeth Street / Park Street / College Street / Liverpool Street/
Prince Albert Street / William & Yurong Street) closed to allow for safe infrastructure set
up around start area.
0600 All Course Marshals to be in place
0700 All roads Closed along course.
0730 Last cross over road closed to traffic
0745 Police commander gives all clear to event organisers for start of race.
0750 Wheelchair participants start
0755 Race starts (Red Group Park St)
0800 Gold Group (College St North)
0805 Green Group (Park St)
0830 Blue Group (College St South)
0905 Yellow Group (College St North)
0930 Orange Back of pack starts (Macquarie St)
© Fairfax Events – 2014 City2Surf Volunteer Brief 5Section 2 - Maps 2.1. Start Map – Hyde Park, Park, William and College Streets 2.2 Course Map – Hyde Park to Bondi Beach 14km
2.3 Finish Map – Campbell Parade and Queen Elizabeth Drive, Bondi Beach © Fairfax Events – 2014 City2Surf Volunteer Brief 7
Important Event Day Information for Course Marshals Vehicle Passes No vehicle should be allowed past a road closure, except those displaying the following permit, printed in colour and displayed in the front window. Emergency vehicles (fire engine, ambulance, police cars) are excepted. © Fairfax Events – 2014 City2Surf Volunteer Brief 8
First Aid What if runners need first aid or don’t feel well during the race? First-Aid stations are located along the course at approximately one-kilometre intervals on the map shown below. Uniformed members of St John Ambulance staff these stations. At the finish, First-Aid stations will be located in the Bondi Pavilion and within Bondi Park. Please familiarise yourself with your nearest location. In the event of an incident or requirement for First Aid First option - Inform closest traffic controller or staff with radio to request first aid through Government Coordination Centre (GCC). Second Option - Call your supervisor who will pass info on to St John in GCC. Third option (or in the case of an emergency)-call 000 For any case that the runner is willing to move, show the first aid location map for next static location. When you call in any first aid requirements please provide as many of the following details as possible; 1. Is the person conscious or unconscious? 2. Is the person breathing? 3. Location - please refer to grid reference 4. Bib number 5. Estimated age 6. Sex First Aid Map © Fairfax Events – 2014 City2Surf Volunteer Brief 9
Section 3 – Transport Information
Integrated Ticketing
Volunteers are able to access public transport for free by either wearing the official 2014 City to Surf
volunteer t-shirt or by making use of the e-ticket that will be provided to them before event day.
Volunteers are entitled to travel free on the following public transport services:
o CityRail services
o Special Event bus services from Bondi Beach to Bondi Junction station after the race
o All regular route Sydney Metropolitan bus services
o Sydney Ferries services
Additional Transport Services
Rail Services
CityRail will operate 12 trains per hour between Bondi Junction station and Central station from
10.00am to 4.00pm.
Bus Services
Sydney Buses (STA) will operate additional early morning services on all its major corridors to the
city.
The special event express shuttle bus services from Bondi Beach to Bondi Junction will operate
from approximately 9.30am to 4.00pm.
Hillsbus will operate the following additional services to the city:
o Route 607 departing Rouse Hill Town Centre at 6.10am, 6.30am, 6.50am, 7.10am and
7.30am
o Route 610 departing Rouse Hill Town Centre at 5.54am & 6.34am
o Route 610 departing Kellyville at 5.53am & 6.33am
o Route 610 departing Castle Hill at 6.20am, 6.40am, 7.20am, 7.40am and 8.20am
Forest Coach Lines will operate the following additional services to the city:
o Route 270 departing Terrey Hills at 6.30am & 7.00am
Ferry Services
Sydney Ferries will operate an additional service to Circular Quay departing Manly at 6.45am
© Fairfax Events – 2014 City2Surf Volunteer Brief 10Section 4 – Frequently Asked Questions
This information could be useful if participants or members of the public ask you questions.
What time do the roads reopen?
Roads along the course reopen gradually as runners progress along the course. Advertised Road
reopening times are as follows;
12:00pm: College St, Park St, Macquarie St, William Street, New South Head (between Kings
Cross tunnel and Ocean St)
1:00pm: New South Head Rd (between Ocean St &Dover Rd)
2:00pm: New South Head Rd, Old South Head Rd, Military Rd (between Old South Head Rd and
Hastings Parade)
4:00pm: All Bondi Roads
Do you know an alternate bus route?
Please call 131 500 for information on alternate bus routes.
Are the buses using detours?
Yes. Please call 131 500 to find get information specific to your bus route.
Are the trains affected?
No. All train services will run as normal. Extra services will be run for City2Surf participants.
Can you suggest an alternative route I could drive?
Prior to 7:30am, there are cross over points. These close at 7:30 until after the event.
Crown St crossing William St in Darlinghurst Both directions
Old South Head Rd between New South Head Rd and Ocean View Ave Southbound
in Vaucluse
Ocean Ave/Ocean St crossing New South Head Rd in Edgecliff Both directions
Cross St/Bellevue Rd crossing New South Head Rd in Double Bay Southbound
Towns Rd/Vaucluse R crossing New South Head Rd in Vaucluse Both directions
Access across the course is not possible while runners are on the road. Please refer to detour map in
information provided to course marshals to recommend alternate routes into the city, etc.
When is it safe to cross the road?
Cars cannot cross the road until roads re-open (please refer to above road opening times and cross over
points above for prior to 7:30am). Pedestrians can cross when safe to do so between runners.
I did not receive notification of street closures
Letterbox notifications were delivered to residents who are affected by road closures in July. Variable
Messaging Signs advising of traffic impacts have also been installed along the course and in strategic
traffic locations for 8-10 prior to the event.
© Fairfax Events – 2014 City2Surf Volunteer Brief 11Where are the toilet locations?
Toilets are located at the following locations;
Toilet Stop 1: Rushcutters Bay Park (2km)
Toilet Stop 2: Cranbrook School, Wolseley Rd (4km)
Toilet Stop 3: Lyne Park, New South Head Road (5km)
Toilet Stop 4: Johnston Reserve, New South Head Road (7km)
Toilet Stop 5: Cnr Luguna St (Outside School), Old Sth Head Rd (9km)
Toilet Stop 6: Dudley Page Reserve, Military Rd (10km)
Toilet Stop 7: Samill Reserve, Cnr Loombah Road And Military Road (11km)
Where are the drink stations?
Drink Station are located at;
Drink Station 1: Cranbrook, Rose Bay (4km)
Drink Station 2: Lyne Park, Rose Bay (5km)
Drink Station 3: East of Hopetoun Ave, Vaucluse (7km)
Drink Station 4: Kimberley Reserve, Vaucluse (9km)
Drink Station 5: Dudley Page Reserve, Dover Heights (10km)
Drink Station 6: North Bondi, opposite Golf Course (12km)
What happens to the discarded apparel?
All discarded clothing is donated to the Smith Family
Where do I collect my volunteer t-shirts?
Course marshals will pick up their t-shirts, high visibility vests and muffins from the Course Marshal briefing
on the Wednesday, August 6.
No Bib = No Run
All City2Surf participants must display a 2014 race bib at all times. Unregistered participants are not
permitted into the Start or Finish area and will be removed from the course by security. Once again in
2014 chest bib check points will be located at all entry points to the start area.
Resources of the event organisers, including medical and safety services, along with event supplies for
Drink Stations and finishers’ medals, are reserved solely for registered entrants.
What happens if a runner starts in the wrong group?
A runner’s chest bib number, including their bib tag, is assigned to a particular start group. Bib tags are
activated as they cross the starting mats. If a runner begins the race in a start group ahead of the allocated
start group, the bib tag will NOT activate and it will result in disqualification.
What can I do with my jumper and gear?
Your entry into the City2Surf includes gear transport from the start to the finish. Please use the gear drop
corresponding to your start group. Gear drop locations for various start groups are listed below:
Red - Archibald Fountain
Gold - Outside Hyde Park Barracks
Green - St James Station
Blue - Corner of Liverpool and College
Yellow - Outside Hyde Park Barracks
© Fairfax Events – 2014 City2Surf Volunteer Brief 12Orange start does not have a gear service and entrants are encouraged to carry personal items with them
to Bondi.
The last gear truck will leave at 7.20am sharp– it is not possible to transport clothing bags any later and
have them at the finish in time to be sorted and ready for you to pick up. Clothing bags left anywhere but
with the trucks at the allocated locations will NOT be transported to the finish.
We recommend you only leave the following individual items:
Change of clothes and light weight jacket
Water bottle
Post race snack
NO personal bags of any description (backpacks, purses, handbags) will be accepted. Any
unattended bags left at the start or surrounding areas will be removed by security.
Do NOT leave any valuables such as wallets, keys or phones.The event will take care of your
belongings, but no responsibility will be taken for valuables or clothing that are lost or damaged.
Gear drop off procedure
You will be given a see-through bag at the gear drop area
Write your bib number on the outside of the bag with the markers provided
Individual items only may be placed within the bag e.g. t-shirts, jumpers, gloves etc.
No personal bags of any description (backpacks, purses, handbags etc.) will be accepted
Show your bib when leaving your bag with the gear drop volunteers
After your run you will be asked again to show your bib to collect your bag
Where can runners discard unwanted clothing?
Please do not bring garbage bags to the start area to keep warm; these can become a serious trip hazard
for other participants. All discarded clothing at the starting line will be collected by members of the Girl
Guides Association and donated to a Charity. Please do not throw clothing into the trees in Hyde Park,
toss them to the outside of the runners area. Please also do not discard clothing in the King’s Cross
Tunnel, as it creates safety issues for the entrants behind.
Where can I meet people after the race?
Alphabetically marked meeting place signs will be situated in North Bondi on the promenade 350m past the
finish line.
Do runners have to return anything after the race?
No, all bibs and bib tags are disposable. Please encourage runners to use the waste and recycling stations
provided where appropriate, and help keep Bondi beautiful.
Are runners allowed to run with an iPod or other music devices?
The use of iPods and other music players while competing have inherent risks and as such Fairfax Events
discourages their use by competitors.
What do runners do after they finish?
The finish is located on Queen Elizabeth Drive at the southern end of the Bondi Pavilion.
© Fairfax Events – 2014 City2Surf Volunteer Brief 13Once you have crossed the finish line, please keep moving. Please move as far as you can through the gates before stopping. At the final gate you will receive your finisher’s medal. Please keep moving on towards the drink stations. Please don’t wait for friends and family just past the gates. This creates congestion for runners finishing after you. Arrange to meet your friends and family at the designated meeting places. You do not need to return your bib or bib tag. Results Results will be available online soon after the event where you will also be able to download your certificate. You can also view your race day photos and video online, courtesy of Marathon-Photos.com. © Fairfax Events – 2014 City2Surf Volunteer Brief 14
Section 5 - Volunteer Participant Form
Group Name: 2014 City2Surf Position Worked:
Group Leader’s Name: Phone:
Email:
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© Fairfax Events – 2014 City2Surf Volunteer Brief 15© Fairfax Events – 2014 City2Surf Volunteer Brief 16
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