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                                                                       CN TOWER      Africa
                                www.travelcourier.ca                   UNVEILS NEW   &
                                                                       EXPERIENCE    Caribbean
                                                                                     +
                                                                                     Hawaii

                                                       JULY 5, 2018

             WIN a Sunwing cruise for two
                                onboard MSC Seaside…

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WIN a Sunwing cruise for two onboard MSC Seaside - Inside - TravelPress
Noteworthy                                                                                                               CONTENTS
                                                                                                                                           REGULAR FEATURES

                                                                                                                photo courtesy Jag Gundu
                  Enterprise marks                                                                                                                    8 cover story
                  a milestone                                                                                                                             Win with Sunwing & MSC Cruises

                                                                                                                                                       7 air
                  L   et’s all wish Enterprise Rent-A-Car happy birthday.
                          The car rental company is celebrating 25 years of
                  operations in Canada, opening its first location in Windsor,
                                                                                                                                                          News from the airlines

                  Ontario, in 1993.
                      Now, in most cases, when it’s someone’s birthday, you give                                                                     16 rooms
                  them a present, but in this case, the Enterprise Rent-A-Car                                                                             Check in on the latest hotel & resort news
                  Foundation is giving a gift to help more Canadians connect
                  with their communities, environment and each other.
                      The Foundation is donating $250,000 to establish the
                  Enterprise Mobility Fund, which will support trail accessibility                                                         DESTINATIONS & FEATURES
                  projects along The Great Trail throughout Canada.
                      Enterprise Holdings’ senior vice-president of Canadian
                  operations, Steven Tudela, observed that: “Just like                                                                               12 caribbean
                  Enterprise, The Great Trail is a unique network that connects                                                                           Lots on offer in the sun
                  and strengthens communities. That means we’re not only
                  operating a key part of Canada’s transportation infrastruc-
                  ture, but also helping to make the country’s roadways,
                  greenways and waterways even more accessible.”                                                                                      17 africa
                      Valerie Pringle, co-chair of the TCT Foundation Board,                                                                              What’s on the itinerary in Africa
                  thanked the company for its generous gift, observing
                  that: “This exceptional contribution will go towards giving
                  Canadians and visitors of different abilities increased access
                  to our country’s magnificent landscapes and heritage.”                                                                             18 hawaii
                      Today, Enterprise Holdings is Canada’s largest car rental                                                                           Lots of news from the islands
                  provider, currently operating a network of eight independent
                  regional subsidiaries that manage more than 750 fully staffed
                  airport and neighbourhood locations across the country.
                      The company is also committed to a wide-range of phil-                                                               DEPARTMENTS
                  anthropic activities, and the company’s foundation and local
                  Canadian employees collectively contributed more than $3.4
                  million in donations to Canadian charities in FY2017.                                                                              19 careers
                      So, let’s say it again: Happy Anniversary, Enterprise…                                                                              professional services
                                                                                                                                                          business opportunities

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                                                                                                               innovation, knowledge and solutions, bringing the
                                                                                                              world to Canada and Canada to the world.
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            2 travelcourier.ca | july 5, 2018

0705PG02.indd 2                                                                                                                                                                               6/28/2018 2:47:30 PM
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#1to the Sun

          Cayo Santa Maria, Cuba
          Dhawa Cayo Santa Maria ++++ All Inclusive                                                                                                       Why we love this resort:
          Set on a half-mile of crystal clear Caribbean waters and fine white sand, Dhawa Cayo Santa Maria offers relaxing                                    • A tropical heaven ideal for family
          beachfront vacations in beautiful Cayo las Brujas. Spend the day splashing in the resort’s many refreshing pools                                    getaways
          or relax under tranquil sun loungers and parasols. Guests of all ages can stay active on the tennis and basketball
          courts, while youngsters can enjoy supervised activities at the kids club and dedicated children’s pool. Located                                  • Well-appointed rooms and suites;
          nearby Cayo Santa Maria, immerse in the local culture and learn the story of Che Guevara or partake in excursions                                   many with stunning ocean views
          to the many caves, forested areas and local rum or cigar factories. Afterwards, come together to enjoy the
                                                                                                                                                            • Supervised kids club offers plenty of
          international buffet or savour Cuban-style barbeque from one of the specialty restaurants. Then sit back and
          experience live artistic performances while you sip on classic Mojitos, domestic beers and cocktails.                                               exciting activities for younger guests

                                                                                                                                                                      Earn                 Extended!

    PRICE DROP                          Get up to
                                        $800 CASH BACK*
                                                                                   $   100
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    *All claims will be subject to a $50 admin fee. Each passenger must register within 7 days of making the booking to qualify for the Price Drop Guarantee promotion. For full terms and conditions visit Sunwing.ca.

                                                                                                                                                    9Top-rated resorts and excursions
                                                                                                                                                                                                                      07052018

                                                                                                                                                            9Award-winning service
                                                                                                                                                     9With you every step of the way

0705PG03.indd 3                                                                                                                                                                                       6/28/2018 12:32:10 PM
WIN a Sunwing cruise for two onboard MSC Seaside - Inside - TravelPress
A FLOOR WITH A VIEW
                                                             CN Tower unveils changes to enhance the experience

             ian stalker

            Toronto’s CN Tower believes that
            looking way down is very uplift-
            ing. And so it’s given visitors added
            opportunities to do just that.

                The iconic attraction this week show-
             cased enhancements to its lofty Lookout
             Level, which included the addition of a glass
             floor that’s directly above the glass floor on
             the level immediately below, enabling those
             safely standing on the specially designed
             upper glass to look through two sheer levels
             of flooring and see the streets of Toronto Standing on the new glass floor in Toronto’s CN Tower are the Tower’s executive chef
             nearly 1,150 feet below. Those standing        John Morris and Alexi Hakim, general manager of the InterContinental Toronto Centre.
             immediately below the new glass addition
             and looking directly up will only see their reflection.               On the edge
                Each of the glass footings measure around 200 square feet,         Intrepid summertime CN Tower visitors can undertake
             with the upper one providing a slightly more expansive view,          EdgeWalk, which has harnessed daredevils dangle off the sides
             thanks to technological advances that meant it needed less            of the structure’s uppermost reaches, an experience Pawlicki
             structural support.                                                   has herself done and concedes isn’t for the faint of heart.
                The CN Tower, which dates back to 1976 (the first glass           “You’re out in the elements and the wind is in your face,” she
             floor was installed in 1994), remains the tallest structure in the noted of EdgeWalk.
             country, dominating Toronto’s towering skyline.                           Both the glass floors also provide dramatic views of
               “We’re always looking for ways to enhance the experience,”          Toronto,, but don’t require the same steely resolve as EdgeWalk
             Joanne Pawlicki, the CN Tower’s director of sales, marketing          does, Pawlicki stated. “This one anyone can do.”
             and communications, told Travel Courier.                                                                          continued on page 6

                TRAVEL                                                                                                                                                                     Vol.53 No.26

                COURIER                                ®                BaxterMedia$"               #axter.edia$"                  CdnTravelPress                  Baxter.FEJB$"

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                TRAVEL COURIER is published weekly by Baxter Media at 310 Dupont St., Toronto, Ont., Canada M5R 1V9 Tel.: 416-968-7252,              We acknowledge the support of
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             4 travelcourier.ca | july 5, 2018

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WORLD-CLASS MASTER
                                                                                                  At Sandals®, you’ll savour the difference between

                                        CHEFS
                                                                                                  dining and 5-Star Global Gourmet™ dining where
                                                                                                  internationally trained chefs create a globally
                                                                                                  inspired menu, freshly prepared with top quality
                                                                                                  ingredients, boat-to-table seafood, and meats
                                                                                                  grilled to perfection. Enjoy a gastronomic journey
                                                                                                  featuring 23 unique culinary concepts from
                                                                                                  around the world, without ever leaving the resort.
                                                                                                  Everything from the haute cuisines of France,
                                                                                                  the regional flavors of Italy, spicy dishes from
                                                                                                  the Caribbean, and the best culinary delights

                                          SERVING TOP QUALITY INGREDIENTS
                                                                                                  of India and Asia—from Japan and Thailand to
                                                                                                  Pan-Asian fusion. It’s all included. All unlimited.

                                            ROBERT MONDAVI                                         PROUDLY SERVING A BLEND OF
                                          TWIN OAKS® INCLUDED
                                          Only Sandals Resorts includes
                                          Robert Mondavi Twin Oaks®
                                                                                                   JAMAICA            BLUE MOUNTAIN
                                                                                                                      COFFEE
                                                                                                   The world’s finest coffee beans
                                          wines. With six varietals                                are grown on the misty slopes of
                                          to choose from, selected                                 Jamaica’s soaring Blue Mountain
                                          for Sandals, guests can                                  range. A blend of Jamaica Blue
                                          savour an endless pour                                   Mountain coffee is brewed fresh
                                          of the best wines at every                               and served complimentary at all
                                          meal and at every bar.                                   Sandals Resorts.

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                                   our attention to detail and            More Quality Inclusions Than Any Other Resorts On The Planet
                                   our endlessly hospitable staff.             Sandals®LVDUHJLVWHUHGWUDGHPDUN8QLTXH9DFDWLRQV,QFLVDQDIÀOLDWH
                                                                               of Unique Travel Corp., the worldwide representative of Sandals Resorts.

0705PG04-7.indd 5                                                                                                                                     6/28/2018 12:35:53 PM
WIN a Sunwing cruise for two onboard MSC Seaside - Inside - TravelPress
NEWS

             continued from page 4
                The CN Tower is now the only               THE BEACHES OF FORT MYERS AND SANIBEL PICKS A WINNER!
             structure in North America to have
             two glass floors directly aligned in          The Beaches of Fort Myers and Sanibel
             that manner.                                  have picked a winner in the recent con-
                Other renovations to the Lookout           test they sponsored for Canadian travel
             Level include adding floor-to-ceiling         agents in Travel Courier.
             windows throughout much of the level,             Agents were offered a chance to win
             ensuring all visitors, including those        a trip for two to the destination that
             in wheelchairs, can effortlessly see the      included flights from Toronto courtesy
             city far below. The attraction consulted      of WestJet, and hotel accommodation
             with the likes of the Rick Hansen             courtesy of Outrigger Beach Resort.
             Foundation to increase accessibility              The winner of The Beaches of Fort Myers and Sanibel contest is
             for the disabled. The new open floor          Jeannie Hing, senior consultant at New Wave Travel in Toronto.
             design allows “for truly universal access         Congratulations, Jeannie!
             for people of all abilities,” according to
             tower officials.
                 The renovation includes new food          UNWTO REPORTS STRONG GROWTH IN ARRIVALS
             eateries featuring chef-inspired cuisine.
                A new CN Tower app provides                The UNWTO reports that international          economies. This growth reminds us of the
            “360-degree panoramic images day and           tourist arrivals grew by 6% in the first      need to increase our capacity to develop
             night,” and is available in five languages.   four months of 2018 – compared to the         and manage tourism in a sustainable way,
                                                           same period last year – and that not only     building smart destinations and making
             Hugely popular                                continued the strong 2017 trend, but          the most of technology and innovation.”
            The tower’s renovations quickly won            exceeded its forecast for 2018.                  Confidence in global tourism remains
            the approval of Andrew Weir, executive            Growth was led by Asia and the Pacific     strong according to the latest UNWTO
            vice-president and chief marketing             (up 8%) and Europe (up 7%). Africa (up 6%),   Panel of Tourism Experts survey. The
            officer for Tourism Toronto, who said          the Middle East (up 4%) and the Americas      Panel’s outlook for the May-August
            the renovations make the tower more            (up 3%) also recorded sound results.          period is one of the most optimistic in
            accessible for all. “Anyone can enjoy the         Earlier this year, UNWTO’s forecast        a decade, led by the particularly upbeat
            experience of that view.”                      for 2018 was between 4% to 5%.                sentiment in Africa, the Middle East and
                Weir praised the “hugely popular”             UNWTO secretary-general, Zurab             Europe. Experts’ evaluation of tourism
            tower, which last year hosted a record         Pololikashvili observed that: “Inter-         performance in the first four months
            1.9 million visitors, for ongoing improve-     national tourism continues to show            of 2018 was also robust, in line with the
            ments, among them reducing wait times.         significant growth worldwide, and this        strong results recorded in many destina-
                InterContinental Toronto Centre            translates into job creation in many          tions around the world.
            general manager Alexi Hakim, whose
            property is found a stone’s throw from
            the attraction, labelled the tower “awe-       COLLETTE NAMES LEIBL-COTE AS ITS NEW PRESIDENT
            some,” adding the enhancements will
            help attract not only “people who live in      Collette has named Jaclyn Leibl-Cote as       travel industry and serves as an inspira-
            Ontario, but from all over.”                   its new president. In her new role, Leibl-    tion to others.”
                The InterContinental Toronto Centre        Cote will work alongside her father, Dan          Leibl-Cote started at Collette in 2005
            has actually partnered with the CN             Sullivan, Jr., CEO of Collette,                           working in the mail room as a
            Tower, offering a package that provides        for the next several years. She                           teenager. Since then, she has
            hotel rooms and tower tickets. “They           will then become his successor                            occupied many roles within
            [immediately] get the ticket and they’re       and the third generation of the                           the company; spending time in
            ready to go [up the tower],” Hakim said.       Sullivan family to occupy the                             sales, working as a tour man-
                Weir added that the area the CN            role of CEO of Collette.                                  ager and tour designer, and
            Tower’s in features numerous hotels and            “Jaclyn’s promotion is sig-                           most recently as the executive
            entertainment options, among them              nificant not only to Collette,                            vice-president of product and
            Ripley’s Aquarium.                             but to the travel industry as a whole,”       tour management. She holds a Bachelor of
               “There’s only one CN Tower and              said Dan Sullivan, Jr. “As a female           Arts degree from the University of Rhode
            there’s only one city that has it,” he         president, she is one of very few women       Island and an MBA from Babson College.
            continued. tc                                  occupying senior leadership roles in the      →www.Collette.com

             6 travelcourier.ca | july 5, 2018

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NEWS                                                                                                                     click here
                                                                                                                       for digital extras

      ANDERSON, ROCKY MOUNTAINEER TEAM UP

      Last year, the world came for Canada’s
      150th birthday and fell in love.
          This summer, Anderson Vacations
      and Rocky Mountaineer want to keep
      the party going and ensure the world is
      still celebrating the incredible beauty
      and diversity of Canada.
          Anderson Vacations and Rocky
      Mountaineer have partnered up to
      offer consumers a chance to win back
      their rail portion, with the winning
      booking agent to receive a $300 gift
      card.
          The offer applies to new bookings
      made between June 15 and July 31, 2018
      with a confirmed deposit paid in this
      time. Travel must be completed in 2018.
          Contest winner will be reimbursed
      the cost of the Rocky Mountaineer rail
      portion only.                                in 2018. Prize covers rail portion only            Winning booking agent will be
          The prize cannot be exchanged for        and does not include hotels or transfers       awarded a $300 gift card.
      currency/cash and are non-transferable       or sightseeing. Cannot be combined with            To learn more, contact Michele Kerr
      or exchangeable. Prize must be claimed       any other offers.                              at 587-349-5965.

           AIR

                                                   the UAE. Customers flying to or through        Emirates. Dubai is one of the world’s
                                                   Dubai between June 1 and Aug. 31, can          most vibrant cities, with a diverse
                                                   take advantage of a range of offers at         array of experiences to suit every
           EMIRATES                                some of Dubai’s best known hotspots by         taste. The city has a growing list
                                                   simply showing their boarding pass and         of new attractions and world-class
           Emirates is giving customers more       a valid form of identification.                facilities, giving visitors something
           reasons to explore Dubai and the            My Emirates Pass gives customers           new to explore whether it’s their first
           United Arab Emirates with the return    exclusive offers at over 250 locations         time or a return trip.”
           of its signature pass this summer. My   including world-class restaurants.                The family-friendly destination
           Emirates Pass turns the Emirates        Special privileges are also available on a     offers year-round sunshine, world-
           boarding pass into an exclusive         range of leisure activities including visits   class shopping and restaurants,
           membership card, giving travellers      to thrilling theme parks or luxury spas        stunning beaches, and iconic build-
           exclusive offers and discounts within   across the city. For the first time, retail    ings. Visitors to Dubai can use My
                                                   outlets have also been added to the mix        Emirates Pass to enjoy world-class
                                                   giving special discounts at select fashion     attractions including Dubai Parks &
                                                   and fitness brands.                            Resorts which features three theme
                                                       Mohammad Al Hashimi, vice-presi-           parks: Bollywood Parks™ Dubai,
                                                   dent, commercial products Dubai,               MOTIONGATE™ Dubai, as well as
                                                   Emirates airline, said: “My Emirates Pass      the region’s first LEGOLAND Park
                                                   is the best way to explore Emirates’ hub       and LEGOLAND Water Park.
                                                   Dubai and the rest of the United Arab          → www.emirates.com

                                                                                                            july 5, 2018 | travelcourier.ca 7

0705PG04-7.indd 7                                                                                                                       6/28/2018 12:35:54 PM
WIN a Sunwing cruise for two onboard MSC Seaside - Inside - TravelPress
COVER STORY / SUNWING

            WIN
            a Sunwing
            cruise for two
            onboard MSC
            Seaside…

           8 travelcourier.ca | july 5, 2018

0705 TC Cover Story SUNWING.indd 8             6/29/2018 10:47:49 AM
WIN a Sunwing cruise for two onboard MSC Seaside - Inside - TravelPress
C
                                 ruises take vacations to a whole new level, offering multiple sunny getaways in one. Vacationers
                                 who opt for a cruise get to visit a variety of new destinations and experience different adventures
                                 before returning to the ship for even more fun in the sun.

                       Sunwing is offering a week-long cruise onboard the ultra-modern MSC Seaside for one lucky travel agent
                    and their companion. Sail the high seas onboard this luxury ship and explore several exotic Caribbean des-
                    tinations where kids under 11 sail free* and each traveller will receive 12 beverage vouchers. Delicious dining,
                    Broadway-worthy entertainment and plenty of splash-worthy fun await!

                        * Kids under 11 sail free after paying applicable airfare when travelling with two adults on select sailings.

                    SUNWING CRUISES
                       Set sail on MSC Cruises with Sunwing, offering a variety of unique itineraries onboard four luxurious
                    ships: MSC Divina, MSC Armonia, MSC Seaside and MSC Opera. Every Sunwing cruise package includes
                    convenient round-trip flights with Sunwing Airlines, where travellers can look forward to award-winning

                                                                                                                         july 5, 2018 | travelcourier.ca 9

0705 TC Cover Story SUNWING.indd 9                                                                                                                  6/29/2018 10:47:55 AM
WIN a Sunwing cruise for two onboard MSC Seaside - Inside - TravelPress
service. For just $50 extra per way, travellers can upgrade to     Adventure Park, one of the largest water parks at sea with five
        Elite Plus service, featuring extra leg-room seats, advance seat   multi-storey water slides, a slide with interactive Slide-boarding
        selection, priority check-in at most airports, advance board-      technology and a slide that wraps around the side of the ship!
        ing, 30 kg baggage allowance, and priority baggage handling.
                                                                              The MSC Seaside is home to a unique waterfront prom-
           Cruises onboard MSC Seaside and MSC Divina include              enade, which wraps around the ship and provides breath-
        round-trip pier transfers from Fort Lauderdale to the              taking views of the horizon. Stroll along the promenade and
        PortMiami, while cruises onboard MSC Armonia and MSC               find plenty of places to soak up the sun, do a bit of duty-free
        Opera include round-trip pier transfers from Varadero and the      shopping, grab a bite to eat or walk across the glass skywalk
        Port of Havana. While at sea, vacationers can look forward to      for jaw-dropping views. There are plenty of opportunities for
        comfortable accommodation, meals onboard and comprehen-            relaxation onboard including the Miami Beach Sundeck, the
        sive beverage packages.                                            South Beach Pool and the lavish MSC Aurea Spa providing
                                                                           panoramic treatments. At the end of a day spent sailing the
        MSC SEASIDE                                                        high seas, you can indulge in a variety of delicious dining
           The ultra-modern MSC Seaside offers revolutionary               options, including four traditional dining locales and a
        architecture and cutting-edge technology, providing all the        variety of specialty dining options such as a Teppanyaki
        luxurious amenities of home on the high seas. The ship offers      experience and delectable steakhouse.
        unlimited family-friendly fun including LEGO® and Chicco®
        themed kids clubs, a full-sized bowling alley and an exhilarat-       For details on how to win a cruise onboard MSC Seaside,
        ing zip-line on the top deck. The ship is also home to Forest      visit http://promo.baxter.net/contest/sunwing.asp tc

           10 travelcourier.ca | july 5, 2018

0705 TC Cover Story SUNWING.indd 10                                                                                                    6/29/2018 10:48:00 AM
Win a Sunwing
    Cruise for two
    onboard MSC
    Seaside…
      Cruises take vacations to a whole new level,
      offering multiple sunny getaways in one.
      Vacationers who opt for a cruise get to visit a
      variety of new destinations and experience
      different adventures before returning to the
      ship for even more fun in the sun.

      Sunwing is offering a week-long cruise
      onboard the ultra-modern MSC Seaside
      for one lucky travel agent and their
      companion. Sail the high seas onboard
      this luxury ship and explore several
      exotic Caribbean destinations where kids
      under 11 sail free* and each traveller
      will receive 12 beverage vouchers.
      Delicious dining, Broadway-worthy
      entertainment and plenty of splash-
      worthy fun await!

      Grand Prize:
      One lucky travel agent will win a cruise for
      two from any available Canadian gateway to
      Fort Lauderdale, Florida, onboard Sunwing
      Airlines and 7 (seven) nights onboard MSC
      Seaside. Includes round-trip transfers from
      Fort Lauderdale, Florida airport to PortMiami, Florida, and meals (excluding specialty restaurants). Travel is valid from
      January 5, 2019 until March 23, 2019. Blackout periods may apply. For a detailed list of contest rules and regulations,
      please visit http://promo.baxter.net/contest/sunwing.asp
      To Enter:
      Simply answer the following question online at http://promo.baxter.net/contest/sunwing.asp
      Question:
      How many multi-story water slides are onboard MSC Seaside?
      Deadline for Entry:
      August 17, 2018

                                                                                  * Kids under 11 sail free after paying applicable airfare when travelling with two adults on select sailings.

0705PG11.indd 11                                                                                                                                                        6/29/2018 10:26:13 AM
DESTINATION | CARIBBEAN

            ‘FALL FOR BEACHES’ EXCLUSIVE OFFER FOR FAMILIES AT ANY BEACHES RESORT

             Beaches Resorts is offering families an
             exclusive fall offer that allows them to
             choose between two complimentary
             signature on-property experiences.
                 For all new bookings of seven nights
             or longer at Beaches Negril, Beaches
             Ocho Rios and Beaches Turks & Caicos
             made now (and until further notice) for
             travel between Aug. 14 to Nov. 20, 2018,
             families can choose between either a
             relaxing 30-minute Couples Massage
             that allows Mom and Dad to spend some
             quality time together at the resort’s
             Red Lane Spa with a complimentary
             half-hour Couples Massage or a special
             Sesame Street Tuck-In for Tykes (for
             children five and under) that will put
             the youngest family members “over the
             moon” when they receive a visit from
             their favourite friend from Sesame Street
             right before bedtime – complete with a                                                      within 72 hours at: www.beaches.com/
             bedtime story and a sweet lullaby.                                                          fallintosavings-registration/
                There’s a limit of one complimentary                                                         The offer is also valid for Fall 2019
             gift per stay, per family, per room.             To be eligible for the free gift,          travel within the same travel window
                Additional terms and conditions            travel agents on behalf of their cli-         (Aug. 14 to Nov. 20, 2019).
             apply.                                        ents must register their booking

             BE A SAINT LUCIA EXPERT: DESTINATION OPENS PROGRAM TO CANADIAN AGENTS

             The Saint Lucia Tourism Authority                                                           which will unlock features and benefits of
             (SLTA) has revamped its travel agent                                                        being a Saint Lucia Expert. The recog-
             specialist program. The recently                                                            nition will also include a combination
             upgraded program is called “Saint Lucia                                                     of three (3) status tiers to highlight the
             Expert” or SLEx and is open to travel                                                       best producers and provide additional
             agents in Canada.                                                                           incentives and support to each tier. SLEx
                SLEx is an innovative online educa-                                                      awards agents marketing credits based on
             tional and loyalty program designed to                                                      room nights within the following tiers:
             engage travel agents and serve as their
                                                                                                         
                                                                                                          Gold – 50 to 149 room nights
             central repository for all resources that
             will enable them to sell destination Saint    niche market specialization in areas          
                                                                                                          Platinum – 150 to 299 room nights
             Lucia, optimally.                             that include Dive, Romance and Family
                                                                                                         
                                                                                                          Diamond – 300 plus room nights
                Additionally, SLEx is mobile friendly      Travel. The revamped program provides
             with customizable features to equip           a simple structure for all travel agents         Travel agents can participate by enrol-
             today’s digitally-savvy travel professional   to participate and increases engagement       ling in the Saint Lucia Expert program,
             with the cutting-edge tools they need for     with them, while supporting the growth        which is available online at www.edu.
             destination marketing and sales.              of the destination and the travel agent       recommend.com/saintlucia .
                Through the provision of engaging          business.                                        Current Saint Lucia Specialists are
             modules and multimedia tools, SLEx                The SLTA aims to support travel           not required to retake the course, but
             allows travel professionals to explore        partners further, by providing graduates      will benefit from the new resources
             the destination fully and offers various      of the program a certificate of completion,   and status.

             12 travelcourier.ca | july 5, 2018

0705PG12-14.indd 12                                                                                                                        6/28/2018 12:37:01 PM
OCEANFRONT FIRE PITS INCLUDED

                                                            Adult Atmosphere                         Private Balconies                      Infinity Pools                  Dining & Drinks                       24-Hour Room Service
                                                                                                         Live Entertainment                         Unlimited Wi-Fi                      Resort Fees

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                                                                                           A N A L L- I N C LU S I V E E X P E R I E N C E b y H YAT T

                                                                                                                                                                           800.720.0051 | H Y A T T. C O M

                              A L L- I N C LU S I V E R E S O R T S I N C A N C U N | LO S C A B O S | M O N T E G O B AY | P U E R TO VA L L A R TA
              Savings up to 55% off the published rate. Offer valid for new bookings made by August 8, 2018 for travel through December 20, 2019. Rates may vary by date. Blackout dates may apply. Offer may be changed or withdrawn at any time. Not responsible for errors or omissions. Other
              restrictions may apply. Hyatt Zilara™ and Hyatt Ziva™ trademarks and related marks are trademarks of Hyatt Corporation or its affiliates. ©2018 Hyatt Corporation. ©2018 Playa Hotels & Resorts is the owner and exclusive operator of Hyatt Zilara™ and Hyatt Ziva™ resorts in Jamaica
              and Mexico. All rights reserved.

0705PG12-14.indd 13                                                                                                                                                                                                                                                                     6/28/2018 12:37:05 PM
SONESTA ST. MAARTEN RESORTS ROLL OUT NEW TRAVEL AGENT PROGRAM

            Sonesta St. Maarten Resorts have rolled
            out a brand new program for travel
            agents that features special discount
            all-inclusive rates and the opportunity
            to experience the brand new Sonesta
            Ocean Point that’s reopening in
            November 2018; and the Sonesta Maho
            Beach Resort that reopens in February
            2019.
                The company is inviting travel agents                                   night, and an upgraded room category        Sonesta Ocean Point to fully experi-
            to book and experience the new all-in-                                      is based on availability, subject to        ence both properties. Starting Feb. 1,
            clusive, adults-only Sonesta Ocean Point                                    surcharge or lowest available rate. This    2019, Sonesta Ocean Point guests will
            Resort and the family-friendly Sonesta                                      resort is adults only, and no children      have access to the facilities at Sonesta
            Maho Beach Resort, Casino & Spa with                                        under the age of 18 are allowed.            Maho Beach Resort, coinciding
            its new “See for Yourself” Program.                                                                                     with the reopening. Site inspections
                                                                                       
                                                                                        Sonesta Maho Beach Resort, Casino
                Bookable now with limited availabil-                                                                                for both properties and of facilities
                                                                                        & Spa invites agents to book visits Feb.
            ity, the new program offers all-inclusive                                                                               available a Sonesta Maho Beach Resort
                                                                                        1 to Dec. 20, 2019. The Run of House
            rates available for stays from November                                                                                 prior to the reopening will be provided
                                                                                        (ROH) room rate is $85 per person, per
            2018, and then throughout 2019. All-                                                                                    to all agents.
                                                                                        night and an upgraded room category
            inclusive travel industry dates and rates
                                                                                        is $105 per person, per night. Children
            are as follows:                                                                                                            Sonesta St. Maarten Resorts also
                                                                                        up to the age of five are free and ages
                                                                                                                                   offers special rates for representatives
             
              Sonesta Ocean Point Resort travel                                         six to 12 are $45 per child, per night.
                                                                                                                                   of the airline and cruise industries, and
              dates are Nov. 15 to Dec. 21, 2018 and
                                                                                       Sonesta Resorts offers the signature      those are available upon request.
              Jan. 6 to Dec. 20, 2019. Room rates for
                                                                                        “Stay at One Play at Two” for guests of    → www.sonesta.com/stmaarten
              a Junior Suite are $145 per person, per

             BARBADOS HOTELIER TAKES OVER AS CHTA PRESIDENT

            Barbados hotelier Patricia Affonso-Dass                                    which she was hailed for her personal       was born in Roseau, Dominica, and
            has become the new President of the                                        contributions to the region during          lived in Trinidad and Antigua before
            Caribbean Hotel & Tourism Association                                      challenging times.                          moving to Guyana where she grew up.
            (CHTA).                                                                       New president Affonso-Dass, group        She has made Barbados her home for
               Karolin Troubetzkoy, the regional                                       general manager at Ocean Hotels in          the past 20 years.
            trade association’s outgoing president,                                    Barbados, thanked Troubetzkoy for her           Affonso-Dass has been the presi-
            handed over the gavel to Affonso-Dass                                      selfless efforts leading the association,   dent of both the Tourism & Hospitality
            in an emotional transition at CHTA’s                                       while Grenadian hotelier Sir Royston        Association of Guyana and the Barbados
            Annual General Meeting, during                                             Hopkin congratulated her on her steady      Hotel & Tourism Association and runs
                                                                                       leadership. “I would just like to say a     the Ocean Hotels group, which is a
                                                                                       sincere thank you for a job well done. I    family-owned company with three
                                                        photo courtesy Margot Jordan

                                                                                       am very proud of you.”                      unique hotels on the south coast
                                                                                          Troubetzkoy expressed her appre-         of Barbados: Ocean Two Resort &
                                                                                       ciation for the good wishes of her          Residences, the four-diamond ocean-
                                                                                       colleagues. She will now serve both         front venue on Dover Beach; The Sea
                                                                                       as chair of CHTA, as well as of the         Breeze Beach Hotel, the all-inclusive
                                                                                       Caribbean Hotel & Tourism Association       hotel on Maxwell Coast Road; and The
                                                                                       Educational Foundation (CHTAEF).            South Beach Hotel, the chic boutique
                                                                                          A true pan-Caribbean woman,              hotel near Rockley Beach.
             Patricia Affonso-Dass (l) takes over                                       Affonso-Dass, a graduate of Florida             She will serve as president of the
             the leadership of CHTA from Karolin                                       International University’s School of        association for the next two years.
             Troubetzkoy.                                                              Hospitality & Tourism Management,           → www.caribbeanhotelandtourism.com

             14 travelcourier.ca | july 5, 2018

0705PG12-14.indd 14                                                                                                                                                6/28/2018 12:37:05 PM
Love at first sight
                   Two very different environments, one for families and another, quieter, area for adults,
                    make up this All Inclusive resort, with numerous delights for the palate and a long
                                       stretch of beach on one of Cuba’s finest keys.

               To enter a Meliá hotel is to explore unique feelings,   • A wonderful climate in a unique natural
               a combination of sensations that can only be             environment.
               expressed with new words. Its exceptional beachfront    • The best beachfront location.
               locations and its wide range of activities in the       • Spacious, stylish rooms.
               beautiful natural surroundings will make your stay      • Amazing beachfront spaces for leisure, food and
               an unforgettable experience. Welcome to a world of       incentives.
               emotions.                                               • Ideal for fishing, diving and excursions.

              #MeliaCuba

                                                                                                      www.meliacuba.com
                                                                                                    www.melia-lasdunascom

0705PG15.indd 15                                                                                                       6/28/2018 12:40:16 PM
ROOMS

                                                                 Scott Richer, Hyatt’s vice president of      GROUP GERMAIN HOTELS
                                                             real estate and development for Canada,
                                                             said of the expansion: “We believe the new       Group Germain Hotels has officially
                                                             agreements being announced today, along          opened the new Alt+ Hotel Quartier
                                                             with the previously announced properties         DIX30 in Brossard, on Montreal’s
                   HYATT                                     under development, demonstrate growing           South Shore. The new brand offers a
                                                             confidence among owners and developers           unique accommodation experience
                   Hyatt is planning to expand the Hyatt     in the strength of the Hyatt Place and           thanks to its loft-style boutique hotel
                   Place and Hyatt House brand footprint     Hyatt House hotels in Canada.”                   concept. It is Group Germain Hotel’s
                   in Canada with the signing of manage-         Richer noted that: “There is tremen-         second property in the area following
                   ment and franchise agreements by a        dous growth opportunity in this region –         the opening of Alt Hotel Quartier
                   Hyatt affiliate for nine                            coming off the heels of its 150th      DIX30 in 2007.
                   Hyatt Place hotels and                              anniversary, Canada continues              The 168 studio-style rooms feature
                   three Hyatt House hotels.                           to see strong levels of leisure        a vibrant design, are bright and
                      Currently, there are                             travel, as well as an increase in      spacious and offer a number of little
                   nine Hyatt-branded hotels                           corporate travel.”                     extras such as a modular desk-dining
                   open in Canada, and the                                 And Richer added that the          table, an open wardrobe, as well as a
                   expected openings of                                expansion announcement is “a           kitchenette. For business meetings
                   these 12 Hyatt Place and                            testament to the global appeal of      and special events, the hotel has six
                   Hyatt House hotels would       Richer               Hyatt’s select service portfolio, as   multi-purpose rooms offering views
                   increase Hyatt’s brand                              it continues to expand worldwide       of the Montreal skyline, totalling
                   presence in the region to 21 hotels       and offer more choices to our guests.”           nearly 5,000 square feet.
                   within the next few years.                →w ww.hyatt.com                                 →w ww.groupegermain.com

                   TOURING

                                                             finishing point of Ulaanbaatar,
                                                             Mongolia, the trip itinerary will be full
                                                             of unknowns – with travellers only given
                                                             small hints about what’s in store.
                                                                The only certainty is that they’ll
                   INTREPID                                  explore little-known parts of Central
                                                             Asia.
                   Small group adventure travel com-            The expedition, departing June 30,
                   pany, Intrepid Travel, is calling for     2019, has been designed to celebrate the
                   applications for a one-off “Uncharted     company’s 30 years of operations next            Travel’s most experienced local lead-
                   Expedition” that will see 10 travel-      year.                                            ers, and has been secretly planned
                   lers tackle a 2,200-mile trip into the       The Uncharted Expedition is part of           with the guidance and expert know-
                   unknown.                                  Intrepid Travel’s Expeditions range, a           ledge of its destination managers.
                      Featuring some towns and villa-        style of tours that the adventure travel            Intrepid Travel’s Uncharted
                   ges, which can’t be found on Google       company still uses to discover new des-          Expedition is available from today, at
                   Maps, the 22-day expedition traverses     tinations and test new trip ideas.               $6,650 per person, excluding flights.
                   a route that the world’s largest adven-      Travellers on the Uncharted trip will         Spaces are strictly limited to one
                   ture company has never travelled          be asked to provide feedback, which will         departure only.
                   before.                                   determine if the tour is added to Intrepid       →w ww.intrepidtravel.com/ca/
                      Beyond the departure point             Travel’s 2020 Expeditions offering.                uncharted-expedition
                   of Astana, Kazakhstan, and the               The trip will be led by one of Intrepid

            16 travelcourier.ca | july 5, 2018

0705PG16.indd 16                                                                                                                              6/28/2018 12:37:38 PM
DESTINATION | AFRICA

      HANGING BRIDGE IS AN ETHIOPIAN HIGH-LIGHT

      Count Harold Ho among the world’s                                                                 the gorge. “I think it was very safe,” the
      intrepid explorers. The Royal Scenic                                                              fearless Ho said after returning to terra
      employee took time during a recent                                                                firma. Ethiopian Airlines has non-stop
      Ethiopia fam trip to demonstrate that                                                             Toronto-Addis Ababa service.
      he has little fear of heights. The trip                                                           → www.ethiopianairlines.ca
      visited interior Ethiopia’s Blue Nile Falls,
      with the area home to what the locals
      call the Hanging Bridge, a suspension                                                                         Harold Ho (second from right) of
      bridge that enables people to walk over a                                                                Royal Scenic joins Ed Radonic (second
      gorge that’s well below. Ho pronounced                                                                    from left) of RadonicRodgers, which
      himself “comfortable” strolling across                                                                      promotes Ethiopian Airlines in this
      a lofty bridge that was built with Swiss                                                                country; and locals in praying for a safe
      financing to enable locals to easily cross                                                               crossing of Ethiopia’s Hanging Bridge.

      REMARKABLE DISCOVERIES TO BE FOUND IN ADDIS ABABA MUSEUM

      Credit the Fab Four for the moniker                                                               person those bones were once part of Lucy             The bones – which fall short of a com-
      attached to what’s reportedly the world’s                                                         because he was listening to the Beatles           plete skeleton – are now displayed in a
      first known person.                                                                               classic Lucy in the Sky With Diamonds             case in Addis Ababa’s National Museum
          The American who discovered fossil-                                                           when he made his groundbreaking dis-              of Ethiopia, and visitors are welcome to
      ized human bones in Ethiopia that date                                                            covery, says Addis Ababa-based tour guide,        see what remains of an individual who
      back some 3.2 million years dubbed the                                                            Chanyalew Gebremedhin.                            walked upright and was estimated to be
                                                                                                                                                          about 1.2 metres tall.
                                                                                                                                                              The discovery of Lucy – a major
                                                                                                                                                          development in understanding human
                                                                                                                                                          evolution – in part led to Ethiopian tour-
                                                                                                                                                          ism authorities labelling their country
                                                                                                                                                          The Land of Origins.
                                                                                                                                                             “Human life started from Ethiopia,”
                                                                                                                                                          Gebremedhin says. Much of the
                                                                                                                                                          National Museum of Ethiopia chronicles
                                                                                                                                                          human development, with Lucy its star
                                                                                                                                                          attraction.
                                                                                                                                                             “She sleeps in this museum,”
                                                                                                                                                          Gebremedhin says of the “grandmother
                                                                                                                                                          for everyone.”
                                                                                                                                                              Ethiopian Airlines has non-stop
                                                                                                                                                          Toronto-Addis Ababa service.
      Human bones that once belonged to a reminder of our earliest                                                                                        → www.ethiopianairlines.ca
      days can be seen in an Addis Ababa museum.                                                                                                          → www.celebrityethiopiatour.com

                                                          -25'$16$03/(563(&,$/
                                                                                                         GD\V
                                                  Meet and greet, transfers, 7 nights accommodation, some meals, transportation,
          Request our Travel Planner
                                                        English-speaking local guides, entrance fees & horse ride at Petra.
        Call Toll Free  or visit ZZZJRZD\FRP
        *Per person, twin. Taxes included. Land only, airfare not included. Subject to availability. TICO#1543989. 3284 Yonge Street, Toronto, ON.

                                                                                                                                                                   july 5, 2018 | travelcourier.ca 17

0705PG17.indd 17                                                                                                                                                                               6/28/2018 12:38:17 PM
DESTINATION | HAWAII

            ROOMS TRANSFORMED BY REMAKE AT SHERATON MAUI RESORT                                                                         NCL RETURNS AFTER VOLCANO
                                                                                                                                        FORCED HALT TO SAILINGS
            Work is nearing completion on major
            renovations at the Sheraton Maui Resort                                                                                    Hawaii governor David Ige and the
            and Spa, where its 508 guest rooms and                                                                                     Hawaii Tourism Authority (HTA) have
            suites are being transformed by invest-                                                                                    praised Norwegian Cruise Line for
            ments totalling US$26.5 million. The                                                                                       deciding to resume port calls at Hilo
            new guest room design blends past with                                                                                     and Kona on the island of Hawaii (Big
            present, honouring the sense of place                                                                                      Island). NCL’s Pride of America cruise
            at Puu Kekaa, while modernizing living                    The beachfront location of the Sheraton Maui                     ship is now docking for the day in
            and bathroom spaces with new furnish-                     Resort & Spa on the island of Maui                               Hilo each Tuesday, and in Kona each
            ings, textiles, decor and artwork. The                                                                                     Wednesday, as part of its cruise sched-
                                                                     work takes in 464 guest rooms, 43 suites                          ule in the Hawaiian Islands. NCL had
                                                                     and the presidential suite. Renovations                           temporarily halted port calls in Hilo and
                                                                     are scheduled for completion in mid-July                          Kona starting the week of May 14 due
                                                                     this year.                                                        to concerns about adverse conditions
                                                                         Set on 9.3 hectares near Puu Kekaa                            created by ongoing eruptions of the
                                                                     (a.k.a. Black Rock) on Kaanapali Beach,                           Kilauea volcano. The Pride of America
                                                                     Sheraton Maui is the first resort in the                          is home-ported in Honolulu and makes
                                                                     Kaanapali Resort area of Maui, having                             weekly cruise tours throughout the
            One of the newly renovated Deluxe oceanview              opened in 1963.                                                   Hawaiian Islands.
            rooms at the Sheraton Maui Resort & Spa                  → www.sheraton-maui.com                                          → www.ncl.com

                    Let’s get straight to the points.
                    Become a certified Outrigger Expert Agent and, in addition to other great
                    benefits, you’ll earn Reward Points redeemable for cash and gift certificates.

                    Register today at OutriggerAgent.com
                    Receive 100 points immediately upon certification

                                  O ‘A H U M AU I K AUA‘ I H AWA I ‘ I I S L A N D F I J I G UA M T H A I L A N D M AU R I T I U S M A L D I V E S

            18 travelcourier.ca | july 5, 2018

0705PG18.indd 18                                                                                                                                                      6/28/2018 12:38:45 PM
INCENTIVES
                                                              TRAVEL BEST

                                                              JOBS
                                                                                                                             
                                                                                                                  
          GOWAY TRAVEL                                                                                          
                                                                                                               ! ! " 
                                                                                                                 
           Goway has negotiated special
                                                                                                                #   
           travel agent rates on two of its                                                                 $              %&   
           most popular East Africa tours.                                                                  ! !    !  
          These are valid from Nov. 1                                                                                 !   
           through to Dec. 15, 2018. Partners            For more jobs and to advertise,                 '         "$
           who book will be eligible for the                visit TravelBestJobs.com                                   
           same agent rate.
              Moira Smith, general manager
           of Goway AFRICAExperts, said:
          “We want agents to experience our                                   
           destinations first hand. This way                             
                                                                        
           they have first-hand experience to                           
           pass onto their clients.”                                    
              Goway agent rates for the                                    
                                                                       
           Kenya and Tanzania Essential                              !"
           trips offer savings of up to C$880.      # $   
           East Africa is experiencing a           % & !   
                                                          '
           resurgence in popularity and air-                  
           lines such as Kenya Airways and          ($ ! 
           Ethiopian Airlines, are increasing            %   !  
           their lift to accommodate demand.           !! !  
                                                                         
              For more information email
           info@africaexperts.com or call
           1-800-245-0920.

          TRAVELBRANDS SPECIALTY                                                                          HONE YOUR SKILLS,
          BY EXOTIK JOURNEYS                         YYZ Travel Group has an opening in its
                                                     Thornhill, ON office for an experienced
                                                                                                            BOLSTER YOUR
                                                      Wedding & Honeymoon Specialist.                         EXPERTISE
          TravelBrands Specialty, by Exotik
          Journeys, is offering travel agents     Qualifications:                                         with Nexion Canada
                                                   •Minimum of 5 years of Leisure Travel experience
          15% commission. The limited-time         •Excellent customer service skills – oral & written       Nexion Canada’s targeted
          offer is available on all South          •Proficient with Sabre, ticketing and invoicing
                                                   •Proficient in Client Base
                                                                                                               training programs are
          Pacific bookings made between            •Tico Certified                                            designed specifically for
          June 18 and July 16, 2018.                                                                         ICs, keeping you ahead of
              Locations featured in this pro-      Please email your cover letter and resume to
                                                             sheila@yyztravel.com
                                                                                                                the curve and steps
          motion include Australia, Fiji, Cook                                                                beyond the competition.
          Islands, French Polynesia and New
          Zealand. Exotik Journeys currently
          offers hundreds of travel options to
          these destinations, many of which
          are featured in its latest brochure.                                                             Discover the many
              Each travel option is unique                                                                 advantages we can
          and meets the needs of varying                                                                  provide your business.
          types of travellers and agents alike.
          Travellers looking for extended                                                                          Learn more at:
          journeys can also inquire about                                                                      join.nexioncanada.com
          the upcoming long stay programs
          to both Australia and Cook
          Islands.                                                                                                 866.399.9989
          → www.exotikjourneys.com.                                                                          sales@nexioncanada.com

                                                                                                                 july 5, 2018 | travelcourier.ca 19

0705PG19.indd 19                                                                                                                                    6/28/2018 12:39:20 PM
At the office or around the world. Catch our podcasts

                   ANYWHERE ANYTIME
                   Our industry is full of
                   remarkable people and
                   remarkable stories. Like
                   only we can, Baxter brings
                   these stories to life in the
                   Voices of Travel podcast
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0705PG20.indd 20                                                                          6/28/2018 12:40:55 PM
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