WO RLD READY ... WORK - LET'S GO ON AN - New Zealand School of Tourism
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WORK READY... WO RLD REAdy TM E T 'S G O O N A N L A D V E N T U R E Auckland | Hamilton | Rotorua | Wellington | Christchurch | Dunedin
New Zealand School of Tourism has been around since ‘85. Come and enjoy our significant industry partnerships and unique employment networks. We help open doors for an exciting career in the travel and tourism industry in New Zealand and around the world.
WE ARE INDUSTRY LEADERS NZ’s travel & tourism industry leaders since 1985. New Zealand School of Tourism INDUSTRY CONTACTS Our unique industry contacts means students often will help you get that dream job. secure employment before they have even graduated. UNIQUE We’re big thinkers, fast movers and innovators. STUDY TOURS Included in all Level 4 and 5 programmes, giving the opportunity to experience the industry first hand. We have many industry partnerships, providing you JOB FAIRS The only New Zealand training provider to run with great work experience and nationwide job fairs where students meet industry employment opportunities. employers. You will be INTERNSHIPS Diploma and Bachelor students have the opportunity to complete part of their study through a paid WORK READY... domestic or international internship. TRAINING FACILITY We have our own Boeing 737 aircraft, 747 and A320 WORLD REAdy! cabin trainers at our Auckland Airport Campus. This gives students an airline flight attending experience. TRUST NZQA awarded New Zealand School of Tourism a Category One provider status. FISH BOWL Create your own profile in our fishbowl programme, add in your CV, and you’re ready for us to promote you to industry. GOVERNMENTAL SUPPORT All programmes are approved by NZQA and funded by TEC and approved for student loans and allowances. WE ARE NEW ZEALAND SCHOOL OF TOURISM
GO WITH US! JUST SOME OF OUR INTERNSHIPS... BROADMOOR RESORT USA BROADMOOR RESORT USA As well as gaining a great qualification, we will also show you New Zealand, so you can get close and upfront to what makes New Zealand tourism world class. We include study tours to major tourist destinations, job fairs where you meet real employers, paid internships in New Zealand and overseas, and enjoy first class training facilities. MENZIES AVIATION LIVE AND WORK AT WALT DISNEY WORLD LIVE AND WORK AT INDUSTRY INDUSTRY PARTNERSHIPS SKYLINE PARTNERSHIPS WALT DISNEY WORLD OPTIONAL CRUISE OR HAINAN AIRLINES PACIFIC ISLAND STUDY TOUR HAMILTON ISLAND CHINA AUSTRALIA MAORI CULTURE STUDY TOURS QUEENSTOWN INTERNSHIP SKI RESORTS HAMILTON CANADA ISLAND AUSTRALIA E XC E P T I O N A L J O B S I N E X T R A O R D I N A R Y L O C AT I O N S SKI RESORTS CANADA Our qualifications give you the widest choice of exceptional jobs from hotels and tourism operations to adventure 5 JOB FAIRS HELD ANNUALLY JOBS OFFERED ON THE SPOT tourism, airlines and cruise lines in extraordinary locations, anywhere in the world. ► Ski Field Operators ► Travel Centre Consultant ► Shore Excursion Staff ► Corporate Travel Consultant ► Airport Lounge Host ► Duty Operations Manager ► Airport Load Controller ► Tourism Operation Manager ► Conference and Events Manager ► Hotel Receptionist ► Cruise Reservations ► Airport Lounge Staff ► Airline Check in ► Airport Staff ► Front Desk Agent ► Cruise Ship Activity Director ► Theme Park Operations ► Convention Centre Roles ► Event Manager ► Hotel Reservations ► Group Sales Co-ordinator ► Tour Guide ► Hotel Management ► Customer Service Agent ► Flight Attendants ► Food & Beverage Manager ► Concierge ► Tourism Operations Sales ► Business Development Hotels & Resorts ► Travel Agent ► i-SITE Consultant ► Airline Sales Manager GO FROM HERE Get Getyour yourbags bagspacked packedand andyour yourpassport passportready! ready! Our Ourindustry industrypartners partnersoffer offerexceptional exceptionaljobs jobsinin SEE OUR STORIES extraordinary extraordinarylocations. locations. ON OUR WEBSITE KUPA ETEVIHE DETROIT DETROIT
SPOTLIGHT ON "WHERE Dreams come true" Roles are for 6-12 months and cover: MEET AND GREET Welcoming all customers/guests into the parks and DISNEY creating magic moments. RIDES AND ATTRACTIONS OPERATIONS You may be part of the Avatar, Peter Pan, Alice in Ever dreamt of working at the most magical place on Earth? WORLD Wonderland, Indiana Jones or other iconic Disney rides. Walt Disney World in Orlando with its four unique theme parks and two CHARACTER PERFORMER water parks, truly is a magical place. With amazing attractions, rides, shows, Opportunity to be part of the entertainment in the park. parades, fireworks, themed restaurants, and Disney characters at every turn, FOOD & BEVERAGE this opportunity will give you an experience you will remember forever. Walt Disney World staff come on Enjoy using your customer service skills in one of the site to New Zealand School of hundreds of food and beverage outlets and restaurants. Accommodation is in one, two or three bedroom apartments that all have swimming Tourism campuses twice a year to pools, and gyms on-site, owned and operated by Disney World. Transportation is DISNEY MERCHANDISE interview students for roles. provided to and from the theme and water parks, supermarkets and shopping malls. Help customers purchase mickey ears, lightsabers, This is exclusive to New Zealand costumes, and other exciting Disney products. It’s hard to choose which is the best part of this unique experience. It could be the School of Tourism students who life long friends you make from all over the world, or the discount you get on Disney RESORT HOSPITALITY/FRONT DESK have completed 32 weeks of full merchandise, but it is probably that you get to enjoy the parks before or after work and Be part of the welcome team at a Disney resort. There on your days off. Imagine going on the Star Tours ride before work and then staying on time study, are 18 years or over are over 26 Disney owned resorts in the Orlando area. afterwards to see the Halloween Parade or the nightly Disney fireworks. when interviewed, and are a citizen VACATION PLANNER/TICKET SALES of New Zealand or Australia. Imagine adding to your CV that you have been a Disney Cast member with Walt Disney Which park on which day is just one of the decisions World resorts! You will make friends and create memories that will last a lifetime. you would assist customers/guests to make as they plan their stay.
JUST SOME OF OUR SKYLINE ENTERPRISES DISNEY CRUISE LINE Industry Skyline Enterprises has been at the forefront of New With Disney Cruise Line, you can set sail on the job Zealand tourism since 1966 when the company formed opportunity of a lifetime aboard their extraordinary ships. to build a Gondola in Queenstown offering amazing You can create an unforgettable voyage for families by views and a restaurant at the top of Bob’s Peak. delivering exceptional guest service, while also charting ParTners the course for an incredible career journey of your own. Today Skyline Enterprises owns both Skyline Queenstown, Skyline Rotorua, and other tourism Imagine waking up each morning to an island paradise. companies such as, The Helicopter Line, Milford Sound Begin lifelong friendships and have the opportunity to Scenic Flights, Mitre Peak Cruises, and accommodation create magical moments every day. in Queenstown and Dunedin. Disney Cruise Lines and New Zealand School of Tourism New Zealand School of Tourism has been partnering have partnered to create opportunities for graduates. The with Skyline for a number of years offering varying role options are vast, Guest Service, Food & Beverage, roles for students from luge operations, through to Youth Entertainment Team, Life Guards, Recreation, banqueting, sales, and mountain bike operations. Pirate Master and Fairy Godmother in Training. M E N Z I E S AV I AT I O N H A M I LT O N I S L A N D Menzies Aviation are a truly global business located Part of the Whitsundays, and in the heart of the Great at over 200 airports across six continents. They offer Barrier Reef, Hamilton Island is one of Australia’s most services to passengers and airline clients, from the spectacular and sought-after holiday destinations. check-in desk right through to refuelling on the runway. You could be working in an environment where you are surrounded by pristine white beaches, and a Our students have the opportunity to be interviewed kaleidoscope of coral and marine life. The Great Barrier by Menzies, who hold recruitment days at our Auckland Reef and world-famous Whitehaven Beach is on your Airport Campus every eight to 12 weeks. Students can door step. interview for Passenger Check-in agent roles, a job which is extremely varied with no two days the same. Hamilton Island is much more than a great place to Successful students have the opportunity to represent work – it’s an amazing career opportunity. There are the many airlines that Menzies partner with. One day over 350 different positions to choose from. students could be checking in for Emirates Airlines and Recruitment takes place twice a year. the next day for Singapore Airlines. ACCO R H OT E L S B R OA D M O O R R E S O R T Accor Hotels are the world’s largest hotel and tourism The Broadmoor is a five star Colorado Springs Resort group, with a comprehensive choice of hotel styles nestled on the southern edge of the Rockies Mountain and locations in New Zealand. The brands for Accor range in the USA. Since first opening in 1918 it has hotels in New Zealand are Sofitel, Grand Mecure, flourished into a multi-award winning luxury resort that Novotel, Ibis, Pullman, Sebel and MGallery. boasts 779 guest rooms, 13 restaurants, a full beauty therapy spa, 25 retail shops, and three golf courses. This means that our students have the opportunity to work at any one of these amazing brands within Broadmoor offer 62 meeting rooms and the Broadmoor New Zealand, in a variety of roles. Accor Hotels also Hall can hold more than 6,000 people so students will attends our job fairs which are held in Auckland, experience the conference and events industry on a Rotorua, Wellington and Christchurch and they also scale that is unimaginable in New Zealand. Broadmoor conduct interviews at our campuses around the has over 2,000 staff and will offer students roles across country. 40 departments such as reservations, front desk, guest services in one of the many bars and restaurants or in conference and events.
WHERE We believe that learning should IT ALL be fun while working hard to gain recognised industry qualifications. We guarantee you will have fun, make friends and be Work Ready, World Ready™ upon graduation. HAPPENS! HAMILTON DUNEDIN WELLINGTON CHRISTCHURCH ROTORUA AUCKLAND CITY AUCKLAND AIRPORT
2 Hospitality 2 2 What you learn S P E CI A L F E AT U R E S LEVEL & Tourism FEE FREE • Introduction to Tourism This qualification is available at most campuses WEEKS • Careers in Tourism & Hospitality fee free. Check if you are eligible by ringing a campus close to you. Once you graduate from this • First Impressions qualification you can complete the Tourism, Travel & Airline Industry Programme. • Teamwork • Communication in Tourism & Hospitality Industry Learning T O U R I S M & H O S P I TA L I T Y You will enjoy learning what the industry wants you to • Tourism and Hospitality Terminology know. The airline, travel, tourism and hotel industries • Tourism and Hospitality Brochures and are all involved in the design of our programmes IN NE W ZE ALAND Manuals which are interactive and up to date. Experience the fun of being part of the world’s most exciting industry. • Tourist Characteristics and Needs Small Classes This Level 2 fee free • Destination New Zealand You won’t be a number or get lost in a crowd at the programme is perfect for • Airports around New Zealand New Zealand School of Tourism. Small classes of those who don’t have a Level around 22 means trainers will know your name and • Environmental Sustainability in Tourism want to ensure your success every step of the way. 2 qualification. The • Introduction to Disney qualification offers lots of • Social and Cultural Impacts of Tourism variety from hospitality and Q UA L I F I C AT I O N S G A I N E D cafes, to customer service • Food Service and Menu Types and team building. Successful • Café and Restaurant Presentation New Zealand Certificate in Tourism Level 2 completion leads to a Level 3 • Hot and Cold Non Alcoholic Beverages New Zealand Certificate in Hospitality Level 2 programme. • Food Preparation and Hygiene C E R T I F I C AT E G A I N E D • The Business of running a Café • Domestic & International Accommodation New Zealand School of Tourism Certificate – Tourism & Hospitality in New Zealand • Hotel Reception & Housekeeping • Health and Safety for Customers and Employees • World Tourist Destinations BOARDING PASS // GO FROM HERE • Cook Islands and the South Pacific • Cross Cultural Communication Step up to our one year certificate programme by • Provide Customer Service for International adding on The Tourism, Travel & Airline Industry Visitors Level 3. From there you have the option to take your training to the next level and move into one of our exciting Level 4 and 5 programmes. START YOUR CAREER HERE
Tourism 1 5 WEEKS 22 WEEKS What you learn Travel & Tourism - 15 weeks • Roles and Communication in Tourism • Team Building S P E CI A L F E AT U R E S Welcome to the Tourism Industry The tourism industry in New Zealand offers such an exciting array of attractions and activities. Become a tourist and with your class you will explore attractions and activities in your area. 3 T H E T O U R I S M , T R AV E L • The New Zealand Tourism Industry LEVEL Team Building Experience & AIRLINE INDUSTRY • First Impressions All great tourism teams know how to work to their strengths and most importantly, how to work together • Tourism Destinations in New Zealand to achieve a goal. This team building experience will • Maori Tourism be fun and enjoyable while giving you the tools to be This Level 3 programme a great team player. • Customer Service Excellence provides an ideal entry • Customer Service for Customers with Go Rentals Exclusive Certificate into the world of travel and Our industry partnership with Go Rentals means you Specific Needs tourism. Whether you are will complete a specialist module as part of your • Accommodation and Transportation thinking about a position study. Successful completion of this will see you gain • Local Tourism Visits a specialist certificate. with an airline, travel agency, tour wholesaler, hotel, rental • Hotel & Airline Reservation Systems car firm, or other tourism • Promoting a Hotel or Resort Q UA L I F I C AT I O N S G A I N E D company, this course will • Retail Travel Agency provide you with the skills New Zealand Certificate in Tourism Level 3 • Calculating Foreign Exchange with strands in Tourism & Travel - 15 weeks and qualifications you need • Selling Skills New Zealand Certificate in Tourism Level 3 and employers want. • Travel Insurance with a strand in Aviation - 22 weeks • Wholesale Travel C E R T I F I C AT E S G A I N E D • Travel Brochures • Plan for a Career in Tourism and Produce New Zealand School of Tourism Certificate a CV in Travel & Tourism - 15 weeks • Legal Rights and Responsibilities New Zealand School of Tourism Certificate The Tourism, Travel & Airline Industry - 22 weeks Airline Industry - Additional 7 weeks Go Rentals Specialist Certificate • The Airline Industry Callista Hotel Reservations System • Aircraft Components and Principles of Flight • Domestic and International Airports • International Travel Documents BOARDING PASS // GO FROM HERE • Dangerous Goods • The Threat Presented by Terrorism You have a choice once you graduate from this • Serving of Food and Drinks Inflight qualification to add on one of our exciting Level 4 programmes: • On Board Equipment Tourism, Hotels and Resorts or • The Operation of Low Cost Carriers Tourism, Hotel & Airline Operations in Australasia Tourism, Airline & Flight Attending. Sharing nz with the world
4 Hotels What you learn LEVEL S P E CI A L F E AT U R E S Experience New Zealand & Resorts • New Zealand Attractions and Activities This New Zealand study tour will take you to a tourist destination like Rotorua, Wellington or Queenstown. • Hobbiton Movie Set Tours Explore the different types of accommodation on • Eco-Tourism, Adventure Tourism & Maori offer and experience some of New Zealand's best Tourism tourism attractions and activities. • Special Interest Tourism Hospitality Skills • Festivals, Cultural and Sporting Events in Learn valuable skills around food and beverage 16 TO U R I S M , H OT E L S New Zealand service, making and serving beverages and speciality This Level 4 programme is coffees. These are great skills to have if you want to • Promoting Tourism Destinations for those who are interested AND RESORTS gain a part time role while you are studying. in a career in the exciting & • Inbound Tourism Groups growing market of hotels, WEEKS • Hotel & Hospitality Operations Q UA L I F I C AT I O N G A I N E D resorts and conferences. • International Hotels and Resorts New Zealand Certificate in Tourism Level 4 • Hotel Brands in NZ • Hotel Conference and Events Operations C E R T I F I C AT E S G A I N E D • Hotel Food and Beverage Operations New Zealand School of Tourism Certificate in • Hotel Reservations Software Tourism, Hotels and Resorts • Non Alcoholic and Alcoholic Beverages Hobbiton Movie Set Tour Specialist Certificate • Becoming a Barista - Cafe and Barista Service Barista Skills • Wine Knowledge Callista Hotel Reservations • Employment in Tourism • Delivering Excellence in Customer Service • Security, Health & Safety and Risk Management BOARDING PASS // GO FROM HERE • Leadership within Teams You have a choice once you graduate from this qualification to either seek employment, or complete the one year Hotel & Hospitality Management Diploma or Tourism and Travel Management Diploma. PLAN YOUR NEXT EVENT... see websi te for de tails START HERE!
What you learn S P E CI A L F E AT U R E S Experience New Zealand • New Zealand Attractions and Activities This New Zealand study tour will take you to a • Hobbiton Movie Set Tours tourist destination such as Rotorua, Queenstown or Wellington. You may see spectacular geysers and • Eco-Tourism bubbling mud pools, or get to explore Te Papa, soak • Adventure Tourism in a hot pool, go bungy jumping, jet boating or luging. This three day study tour is included in the cost of • Special Interest Tourism the course and will see you experiencing every part • Maori Tourism of the tourism industry from accommodation and transportation through to attractions and activities. • Promoting Tourism Destinations Exclusive NZ School of Tourism Certificates • Inbound Tourism Groups Gain four specialist certificates that show employers • Hotel & Hospitality Operations you have specialist product knowledge with these travel and tourism suppliers. • Conference and Events Operations • Water Transportation and Cruising New Zealand Heroes Be inspired as you study two New Zealand tourism • Blue Lagoon Cruises entrepreneurs: John Anderson who started Contiki • Airport Operations and Ground Handling and Ewan Wilson who started Kiwi Air. • Airline Risk Management • Tourism Operations and Guiding Q UA L I F I C AT I O N G A I N E D • Contiki New Zealand Certificate in Tourism Level 4 • Club Med • International Destinations C E R T I F I C AT E S G A I N E D • Amadeus - Airline Reservation System New Zealand School of Tourism Certificate • Coach and Overland Touring Tourism, Hotel & Airline Operations • Communication and Customer Service in Hobbiton Movie Set Tours Specialist Certificate Tourism Blue Lagoon Cruises Specialist Certificate 4 • STA Travel STA Travel Agency Specialist Certificate LEVEL • Employment in Tourism Contiki Specialist Certificate Tourism BOARDING PASS // GO FROM HERE You have a choice once you graduate from this qualification to either seek employment, or complete the one year Hotel & Hospitality Management Diploma or Tourism and Travel 16 Management Diploma. This Level 4 programme looks at tails te for de airline, hotel, tourism, and travel see websi agency operations, giving you more career choices upon graduation. WEEKS TOU RI SM, HO TEL & A I R L I N E O P E R AT I O N S GET YOUR DREAM JOB...
4 Flight 16 What you learn S P E CI A L F E AT U R E S LEVEL Experience New Zealand • Manage your Career This three day study tour will take you to a tourist WEEKS Attending destination such as Rotorua, to see and experience • NZ Attractions and Activities accommodation and tourist attractions. TOURI SM, AIRLINE • Hobbiton Movie Set Tours Airline Relationships • Eco-Tourism Our industry links means we work with airlines looking & F L I G H T AT T E N D I N G • Adventure Tourism for flight attendants. Graduates are now flying with Air New Zealand, Air Nelson, Jetstar, Qantas Jetconnect, • Special Interest Tourism Virgin Australia, Emirates and many more. • Maori Tourism First Class Facilities • Promoting Tourism Destinations For those completing the Flight Attending Practicals, you will get three days to train in our first class • Inbound Tourism Groups facilities at our Auckland Airport Campus. • Regional Tourism • Crew Resource Management and Teamwork Q UA L I F I C AT I O N G A I N E D • Communication and Customer Service • Providing Food and Beverage Service New Zealand Certificate in Tourism Level 4 • Airport Operations and Ground Handling C E R T I F I C AT E S G A I N E D • Airline Risk Management • Managing Conflict Onboard an Aircraft New Zealand School of Tourism Certificate Tourism, Airline and Flight Attending • Improving Business Processes within an Airline Hobbiton Movie Set Tours Specialist Certificate • Aircraft Safety and Security For those completing the Flight Attending • Emergency Equipment Practicals: New Zealand Certificate in Aviation E X T R A Q U A L I F I C AT I O N (Flight Attending) Level 4 First Aid Certificate Flight Attending Practicals Responsible Serving of Alcohol Four additional weeks for endorsed students includes: • First Aid and Aviation Medicine • Ditching and Water Survival • Safety Procedures Onboard an Aircraft BOARDING PASS // GO FROM HERE • Responsible Serving of Alcohol You have a choice once you graduate from this • Handling Emergencies and Fire Fighting qualification to either seek employment, or • Auckland 737 & 747 Cabin Trainer Experience complete the one year Hotel & Hospitality • Flight Attending Wings Badge Management Diploma or Tourism and Travel Management Diploma. LET YOUR This Level 4 programme is for those who want a career in tourism, with an airline ADVENTURE BEGIN or as a flight attendant. tails te for de see websi
5 What you learn LEVEL S P E CI A L F E AT U R E S Hotel and Hospitality Study Tour in NZ • The Business of Hospitality and Tourism Get ready to go on tour. Experience and compare what Hotel & • Reception and Housekeeping Services within New Zealand has to offer in guest experiences in a range the Hotel Industry of accommodation properties from backpackers through to four star hotels. See behind the scenes and hear from • Conference & Events within a Hotel or Hotel Management on the challenges they face in today’s Hospitality Environment Hospitality market and how they manage the day to day operations. • Marketing and Sales This four day tour will have you seeing and staying at a range of accommodation properties in a major tourist • Accor Hotel Exclusive Module destination. • Human Resources Management Hotel and Hospitality Study Tour to the Whitsundays • Food and Beverage Operations and Hamilton Island, Great Barrier Reef - optional On this four day study tour you will fly to the • The New Zealand Hotel and Hospitality Industry Whitsundays, staying at Airlie Beach where you will compare the different styles of accommodation and all Optional Paid Internship for 30 Credits the activities available. Then take a day trip to Hamilton • At a Hotel within New Zealand Island to meet management and view the different roles and employment opportunities available. Interviews will Choose this Diploma if you want a • Hamilton Island – Australia be given to those interested in working on Hamilton career in hospitality, hotels or resorts. Island. (Additional costs for International Study Tour) • Broadmoor Resort – USA Our industry partners both In New • Walt Disney Resort – USA Job Fair Zealand and overseas could see you • Panorama Mountain Resort – Canada Students who have successfully passed this programme working in the industry before you and meet the Work Ready, World ReadyTM criteria will be even graduate. • Four Seasons Resort Whistler – Canada guaranteed three interviews with hotels at our job fairs. OR Internship Opportunity Workplace Practices You will be presented with both domestic and HOT EL AND HOSPI TA LITY international paid internship opportunities in the tourism This includes: Industry. Internships replace the last 8 weeks of your MANA GEMENT D IPLOMA • Creating the Guest Experience Diploma. They are a great way to start your career. • Business Planning Complete a Degree 32 • Produce a Business Plan for a Food & Beverage Operation • Unit Standards 4646 and 16705 required This Diploma in Hotel & Hospitality Management Level 5 will be recognised so you can complete a Degree in just two more years. WEEKS for a Bar Managers licence Q UA L I F I C AT I O N G A I N E D New Zealand Diploma in Hospitality Management Level 5 AN C E R T I F I C AT E S G A I N E D New Zealand School of Tourism – Hotel and Hospitality INTERNATIONAL Management Level 5 EventsAIR Rising Star Programme details HOTEL CAREER Accor Product Knowledge site for see web STARTS BOARDING PASS // GO FROM HERE HERE... From here complete a Degree in just two years or start your career. As a graduate you will have access to our extensive employment network and automatic entry to our exclusive job fairs.
6 Hotel & Hospitality 6 What you learn LEVEL S P E CI A L F E AT U R E S Management Hotel and Hospitality Study Tour in NZ • The Hotel & Hospitality Industry Get ready to go on tour. Experience and compare what New Zealand has to offer in • Communication and Marketing in Hospitality guest experiences in a range of accommodation • Strategic Leadership properties from backpackers through to four star hotels. See behind the scenes and hear from • Creating the Customer Experience Hotel Management on the challenges they face in Choose this Diploma if you want to forge a • Financial Management today’s market and how they manage the day to day operations. This three day tour will have you career in management within hospitality, hotels • Room Division Management seeing and staying at a range of accommodation or resorts. Our industry partners both in New • Design a Hospitality Business properties in a major tourist destination. Zealand and overseas could see you working in Optional Paid Internship for 30 Credits Job Fair the industry before you even graduate. Our exclusive job fairs will allow you to be We organise this with companies such as: interviewed by industry employers from a range of • Hotels in New Zealand companies. As a Diploma student you get a golden HOT EL AND HOSPI TA LITY ticket to the job fair, which gives you ﬁrst choice • Hamilton Island – Australia of the employers you really want to meet. MANA GEMENT D IPLOMA • Broadmoor Resort – USA Internship Opportunity - 30 Credits • Walt Disney Resort – USA You will be presented with both domestic and 32 • Panorama Mountain Resort – Canada international paid internship opportunities in the tourism industry. They are a great way to add real • Four Seasons Resort Whistler – Canada industry experience to your CV. OR Complete a Degree WEEKS The Hospitality Workplace This Diploma in Hotel & Hospitality Management Level 6 will be recognised so you can complete a This includes: Degree in just one more year. • Hotel Management Simulation • Manage & Develop Staff Q UA L I F I C AT I O N G A I N E D • Environmental Sustainability in Hospitality New Zealand Diploma in Hospitality Management Level 6 C E R T I F I C AT E G A I N E D New Zealand School of Tourism - Diploma in Hotel and Hospitality Management Level 6 BOARDING PASS // GO FROM HERE From here complete our Degree in just one year or start your career. As a gradate you will have access to our extensive employment network and automatic details entry to our exclusive job fairs. site for see web YOUR CAREER IN HOSPITALITY MANAGEMENT STARTS HERE
5 Tourism What you learn S P E CI A L F E AT U R E S LEVEL Study Tour in New Zealand • Walt Disney World A study tour is included so you can experience Management tourism and bring alive everything you have learnt. • Successful Business Operations in Tourism Visit and hear from the best of the industry and come • Analyse Risk in Tourism back inspired. • Supply and Demand in Tourism Job Fair • Conference and Event Venues Our exclusive job fairs will allow you to be interviewed by industry employers from a range of companies. As • Prepare Quotes for Conferences or Events a Diploma student you get a golden ticket to the job • Marketing and Sales fair, which gives you ﬁrst choice of the employers you really want to meet. • Engaging with the Tourism Industry Internship Opportunity - 30 Credits • Human Resources in Tourism You will be presented with both domestic and • Luxury Tourism in New Zealand international paid internship opportunities in the • Customer Service Strategies tourism industry. Internships are for 12 weeks minimum and replace the last 8 weeks of your • ACCOR Group Specialist Module Diploma. They are a great way to start your career. • Cruise Ship Tourism International Study Tour - Optional This study tour will see you ﬂying to a South Paciﬁc Optional Paid Internship for 30 Credits island to experience a tropical paradise. Visit local Paid internships may be offered with domestic tourism operators, from transport and accommodation or international tourism companies such as Walt to attractions and activities. Disney World, Canadian Ski resorts, Accor Hotels, Hobbiton, Helloworld or Menzies Aviation. Complete a Degree This Diploma in Tourism & Travel Level 5 will be OR recognised so you can complete a Degree in just two Workplace Practices more years. This includes: Q UA L I F I C AT I O N G A I N E D • Teamwork and Managing Conflict 32 • Optional International Study Tour or Cruise New Zealand Diploma in Tourism & Travel Level 5 to a South Pacific Island or Evaluate a Local Tourism Environment C E R T I F I C AT E S G A I N E D • Present on a Tourism Destination WEEKS • Analyse and Produce a Business Plan New Zealand School of Tourism Diploma in Tourism & Travel Management Level 5 N E W Z EA L A ND DIP LO M A Accor Hotel Group Specialist Certiﬁcate Zealand IN TO UR I S M & T RAV E L BOARDING PASS // GO FROM HERE This is one of the most exciting From here complete a Degree in just two years programmes we offer, with or start your career. As a graduate you will have modules such as Walt Disney, access to our extensive employment network and Marketing and Cruise Ship automatic entry to our exclusive job fairs. Tourism. Study tours, Job Fairs details site for and Internships, means you see web can be sure this management WORK READY programme will truly prepare you for a future career in tourism. WORLD READY TM
6 Tourism & Travel 6 What you learn S P E CI A L F E AT U R E S LEVEL Study Tour in New Zealand Management • The Tourism & Travel industry A study tour is included so you can experience tourism • Communication & Marketing and bring alive everything you have learnt. Visit and hear from the best of the industry and come back inspired. • Strategic Leadership Job Fair • Creating the Visitor Experience Our exclusive job fairs will allow you to be interviewed • Sales & Distribution in Tourism by industry employers from a range of companies. If you 32 • Environmental Sustainability want to gain a role in the industry, our job fairs make it Choose this Diploma if you want to forge a easy for you. leadership role in the Tourism and Travel • Design a Hospitality or Tourism Business Internship Opportunity - 30 Credits Management industry and be responsible for the strategy and processes behind the visitor WEEKS Optional Paid Internship for 30 Credits Paid internships may be offered with domestic You will be presented with both domestic and international paid internship opportunities in the tourism experience. Our industry partners both in New industry. They are a great way to start your career, or to or international tourism companies such as Walt Zealand and overseas could see you working in N E W Z E A L A N D D I P LO M A gain valuable experience. Disney World, Canadian Ski resorts, Accor Hotels, the industry before you even graduate. Hobbiton, Helloworld or Menzies Aviation. Complete a Degree I N T R AV E L A N D T O U R I S M OR This Diploma in Tourism & Travel Level 6 will be recognised so you can complete a Degree in just one Tourism Futures more year. This includes: • Sustainable Maori Tourism Q UA L I F I C AT I O N G A I N E D • Change Management New Zealand Diploma in Travel and Tourism Level 6 • Analyse a Tourism Business C E R T I F I C AT E G A I N E D New Zealand School of Tourism Diploma in Tourism & Travel Management Level 6 BOARDING PASS // GO FROM HERE From here complete our Degree in just one year or start your career. As a gradate you will have access to our extensive employment network and automatic entry to our exclusive job fairs. ils site for deta see web spread your wings into a leadership role
Bachelor of What you learn 7 U N I Q U E F E AT U R E S LEVEL International Tourism The following unique features are what set this degree The first and second year of your degree will apart from any other degree. Consider which option consist of either of the below options, depending might suit you. on which path you would like to take. Refer to the & Hotel Management* relevant pages within this prospectus for details. Set up an Inbound Tour Company Your group will have the opportunity to set up an NZ Diploma in Hospitality Management Level 5 Inbound Tour Company. Choose the target market and Level 6 you want to pitch your products to, design itineraries, OR pricing and marketing and then present your business 03 NZ Diploma in Travel and Tourism Level 5 and plan to leaders in the industry. The winning team will Level 6. receive money and a mentor to set up the business. You then progress on to the final year of your degree, which brings together the knowledge, Accor Worldwide Competition YEARS theories, skills, capabilities and experiences of Accor Hotel Group runs an annual competition for students studying tourism or hotel management to your first and second year, into a series of case studies developing your capabilities in: come up with innovative and creative ideas that could be used within the worldwide Accor Group. In teams Weeks 1 – 16 of three you present the project and the grand finale You may be able to choose from areas such as: is generally held in Paris each year. • Advanced skills in creativity • Innovation Volunteer Overseas • Project management If you are interested in not-for-profit organisations • Collaboration and communication and the opportunity to help others then consider the • Strategy and business operations option to go overseas and assist communities who are either involved in tourism or want to be involved in Weeks 17 - 32 tourism. You may be able to choose from: • Entrepreneurship projects such as: J O B FA I R • Setting up a tourism business like a tourist attraction or Inbound Travel Company Our exclusive job fairs will allow you to be interviewed • ACCOR worldwide competition by industry employers from a range of companies. As • A third world project a Degree student you get a golden ticket to the job • Developing applications for travel customers fair, which gives you ﬁrst choice of the employers you • An Internship – domestic or international really want to meet. • Reflective learning and business proposal to employer Q UA L I F I C AT I O N G A I N E D • Volunteering overseas Bachelor of International Travel, Tourism and INTERNSHIPS – DOMESTIC Hospitality Management O R I N T E R N AT I O N A L BOARDING PASS // GO FROM HERE Consider a paid internship for your last 16 weeks with one of our partner tourism companies. From here you are fully qualified to begin your travel While working with a tourism company you will and tourism career!! As a gradate you will have develop an opportunity to innovative, or be creative in some aspect of the business which access to our extensive employment network and you will present to the company at the end of the automatic entry to our exclusive job fairs. internship. Choose our Bachelor Degree if you want to truly immerse yourself in the Tourism Industry. You’ll work with the industry throughout your learning, be part of FLY HIGH WITH OUR international internships and projects and experience entrepreneurial activities to boost your business skills. NEW BACHELORS see web site for deta ils DEGREE! * This programme is subject to NZQA approval
Travel and Tourism MANAGEMENT OPTION The future has never looked brighter for tourism in New Zealand with international visitor numbers booming. LEVEL 4 LEVEL 5 LEVEL 6 There’s never been a better time to start your career in TAKE OFF! the travel and tourism industry. + + Tourism OR Tourism Tourism Hotels Management Management & Resorts Hospitality LEVEL & Tourism 22 weeks 2 1 YEAR Graduate with a Level 5 Diploma Graduate with a 2 YEARS Level 6 Diploma AND spread your Internship or Internship or Workplace Practices Tourism Futures Tourism 22 weeks LEVEL 3 wings into a Aviation and Tourism MANAGEMENT OPTION Management role LEVEL 4 LEVEL 5 LEVEL 6 Flight Attending + Tourism Management + Tourism Management You can choose to take your career prospects to the next level with our LEVEL management options. Graduate with a Graduate with a 1 YEAR 2 YEARS Level 6 Diploma 4 You can specialise in: Level 5 Diploma Hotels Tourism Flight Travel and Tourism Management, & Resorts Attending Internship or Internship or 16 weeks Aviation and Tourism Management, Workplace Practices Tourism Futures 16 weeks 16 weeks Aviation and Hotel Management or Hotel and Hospitality Management. Aviation and Hotel MANAGEMENT OPTION And remember, while you study with us you can choose to complete an LEVEL 4 LEVEL 5 LEVEL 6 internship with one of our amazing Hotel & Hospitality Tourism LEVEL industry partners like Walt Disney World in Florida, Broadmoor Resort Flight Attending + Hotel & Hospitality + Hotel & Hospitality Management 32 weeks Management 32 weeks 5 in Colorado, Skyline in Queenstown or Management Management Accor hotels around New Zealand to name just a few. Graduate with a Graduate with a 1 YEAR Level 5 Diploma 2 YEARS Level 6 Diploma 2 ½ YEARS LET YOUR Internship or Internship or Hotel & Workplace Practices Tourism Futures Tourism LEVEL Hospitality Management Management 32 weeks 6 ADVENTURE 32 weeks Hotel and Hospitality MANAGEMENT OPTION LEVEL 4 LEVEL 5 LEVEL 6 International BEGIN Hotels & Resorts + Hotel & Hospitality Management + Hotel & Hospitality Management Tourism & Hotel Management LEVEL Graduate with a Graduate with a Industry 1 YEAR 2 YEARS Level 6 Diploma Employment Degree Complete a 7 Level 5 Diploma final year and graduate with Internship or Internship or a degree Workplace Practices Tourism Futures
ENTRY IMPORTANT Please refer to the Student Handbook on the downloads page of our website for more details. INFORMATION CRITERIA Programme Inclusions and Exclusions INTERNSHIPS Work Ready, World ReadyTM Criteria Detailed information on what is included and excluded can be found in the Student Handbook Student must meet the criteria outlined in on the downloads page on our website, or Internships in New Zealand and overseas are the Student Handbook to be eligible for the requested from your campus. currently an option for Diploma and Degree following programme components: Corporate Dress ALL LEVEL 2 Programmes students. Some internships have costs and Applicants are preferred to be a minimum ► Any domestic family trips At New Zealand School of Tourism we want you eligibility criteria. Refer to our website for all of 17 years of age at start of course to be Work Ready, World ReadyTM so students the details. ► Flight attending practical’s are expected to come in corporate clothing. For Prefer NCEA Level 1 (80 credits) ► Conference & events work experience more details contact your friendly sales team at OR equivalent unit standards, course LOANS & ► Any domestic or international study tours the campus on 0800 10 20 20. Your Studylink of study or work experience deemed ALLOWANCES ► Job fairs course related costs can assist you with the purchase of this. equivalent. ► Future enrolments Additional Programme Information ALL LEVEL 3 Programmes Fees Free A copy of the Student Handbook can be found on the downloads page of our website. Additional information covering recognition of Applicants are preferred to be a minimum of All New Zealanders who have completed 17 years of age at start of course prior learning, assessment procedures, academic less than half a full-time year of post-school Class Times policies etc can be found by either requesting a Have NCEA Level 2 (60 credits) plus NCEA education or training may be eligible to Level 2 to 4 qualifications, classes are from 9am copy of the Student Handbook from the campus Level 1 (80 credits) study fees free next year up to a maximum of – 4pm Monday to Thursday with Friday normally or from the downloads page of our website. $12,000. You can check if you’re eligible for being until 1pm. OR equivalent unit standards, course Withdrawal, Refund & Complaints Procedures fees-free study using the tool on the fees-free of study or work experience deemed Level 5 Diploma classes start at either 9am or Please refer to our Student Handbook from the equivalent. website www.feesfree.govt.nz. 1pm each day for four hours. You need to have download’s page of our website for information Student Loan Scheme time before or after class to complete class work. relating to these procedures. ALL LEVEL 4 Programmes If a New Zealand student is not eligible for Eligibility for New Zealand School of Tourism Have NCEA Level 3 or successfully Industry Relationships completed the Tourism, Travel & Airline Fees Free then they should be eligible to get a Certificates All Industry Relationships are current at the time Industry programme or equivalent. student loan. To gain the New Zealand School of Tourism of printing but may be subject to change. NZ citizens, Australian citizens resident in NZ, certificates listed you need to achieve ALL LEVEL 5 Programmes NZ residents who have been residing in NZ for competency in all subjects and meet our Work Applicants must have successfully completed 3 years or more and citizens of Tokelau, Niue a programme at Level 4 Ready, World ReadyTM criteria. or Cook Islands are eligible for the Government Achieved a high level of attendance Student Loan Scheme. Subject to certain conditions students are entitled to borrow the Can demonstrate academic capability for following: level 5, either through a pre-entry test, or by • Compulsory course fees being endorsed by Management. • Course related costs • Living costs Course Related Costs OUR CAMPUSES HOW TO ENROL INTERNATIONAL STUDENTS If you’re eligible for fees free study, you still All international students must be a need to apply for a Student Loan if you want Keen to get started? minimum of 18 years of age at the start to borrow the course-related costs or living of all courses (as per code of practice You will need to: costs components. If you need a student loan requirements) Auckland City Rotorua Christchurch for course related costs or living costs you Ph 09 303 0181 Ph 07 343 6612 Ph 03 377 1794 Complete the enrolment form included Completed Secondary School offshore or will still need to apply through Studylink. It is L6, 360 Queen St 1178 Pukaki St L1, 829 Colombo St with this information pack, enrol online New Zealand Year 12 or equivalent work PO Box 5975 PO Box 1136 PO Box 25 199 important that you complete your Studylink or download it from our website. experience Auckland 1141 Rotorua 3010 Christchurch 8144 application as soon as possible. This is done on Come in with your enrolment form English language proficiency as outlined on their website at www.studylink.govt.nz Auckland Airport and deposit, along with verification of Ph 09 275 2495 identify. Please contact the friendly sales our website Processing Applications 3 Leonard Isitt Dr Wellington Dunedin team from the campus of your choice if Information for both the allowance and student PO Box 73-157 Accommodation - please refer to our Ph 04 471 0398 Ph 03 477 6825 you have any questions. Auckland 2150 website for further information. loan schemes are available from Studylink L2, Eagle L3, 9 Moray Pl PO Box 5705 If you meet all eligibility criteria you on their website. Our friendly sales team Technology House 135 Victoria St Dunedin 9058 then need to pass our entry test and can check your documentation, authorise PO Box 25-389 interview. photocopies of birth certificates and other Wellington 6011 Hamilton Once you have been accepted a documents if needed. Ph 07 838 0022 confirmation letter will be given to you. L8, 48 Ward St PO Box 19 396 Then you can apply for a student loan Hamilton 3244 and/or allowance
Our students training in our 747 Cabin Trainer at the Auckland Airport Campus New Zealand School of Tourism is part of New Education Group, New Zealand’s leading independent provider of vocational training and higher learning. In a world that’s constantly changing, it pays to keep a close eye on the future. At New Education Group we offer an innovative and dynamic range of study courses in Creative Industries, Information Technology, Tourism, Hospitality & Cookery. Sport, Health, Beauty, Trades and Business. We deliver the latest skills, the most industry-relevant qualifications and the very best employment support - it’s our job to make sure every one of our students graduates work ready and world ready. At New Education Group our goal is the same as yours. We’re here to help you take on the world. New Education Group is not your regular group of vocational colleges! All our providers are Category 1 - NZQA’s highest possible ranking. That makes us the largest collection of Category 1 schools in the country. We are also part of the ACG Education Group, New Zealand’s leading independent provider of educational services. New Education Group campuses specialise in training for distinct, high-demand industries. Our practical programmes are developed with industry consultation, to ensure students graduate with the skills today’s employers want. Our trainers come direct from the industries they teach, classes are small, and the learning environment is fun and supportive. Each of our fit-for-purpose campuses feature niche, authentic training environments, enabling students to master practical skills for their chosen professions. Sustainable employment is the ultimate goal. Employment skills are embedded into our programmes and many courses include work experience opportunities or internships. Our Careers Teams and campus staff provide free employment support to students and graduates, and we have an extensive network of industry partnerships. Our students gain the right skills and the most industry-relevant qualifications – and we place eighty percent of them into careers each year! TM At New Education Group we empower our students to carve their own paths in today’s rapidly changing world. Our colleges at a glance • New Zealand School of Tourism • Cut Above Academy • Elite (International School of Beauty and Spa Therapies) • NZMA (New Zealand Management Academies) • NSIA (The Professional Hospitality Academy) • Academy NZ • New Zealand College of Massage • New Zealand Institute of Sport • Yoobee School of Design • AMES – The Institute of IT • Animation College • South Seas Film & Television School The New Zealand School of Tourism Ltd (trading as New Zealand School of Tourism)
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