WO RLD READY ... WORK - LET'S GO ON AN - New Zealand School of Tourism
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WORK
READY...
WO RLD
REAdy
TM
E T 'S G O O N A N
L
A D V E N T U R E
Auckland | Hamilton | Rotorua | Wellington | Christchurch | Dunedin
New Zealand School of Tourism has been around since ‘85. Come and enjoy our significant industry partnerships and unique employment networks. We help open doors for an exciting career in the travel and tourism industry in New Zealand and around the world.
WE ARE
INDUSTRY LEADERS
NZ’s travel & tourism industry leaders since 1985.
New Zealand School of Tourism INDUSTRY CONTACTS
Our unique industry contacts means students often
will help you get that dream job.
secure employment before they have even graduated.
UNIQUE
We’re big thinkers, fast movers
and innovators. STUDY TOURS
Included in all Level 4 and 5 programmes, giving the
opportunity to experience the industry first hand.
We have many industry
partnerships, providing you JOB FAIRS
The only New Zealand training provider to run
with great work experience and
nationwide job fairs where students meet industry
employment opportunities. employers.
You will be INTERNSHIPS
Diploma and Bachelor students have the opportunity
to complete part of their study through a paid
WORK READY...
domestic or international internship.
TRAINING FACILITY
We have our own Boeing 737 aircraft, 747 and A320
WORLD REAdy! cabin trainers at our Auckland Airport Campus. This
gives students an airline flight attending experience.
TRUST
NZQA awarded New Zealand School of Tourism a
Category One provider status.
FISH BOWL
Create your own profile in our fishbowl programme,
add in your CV, and you’re ready for us to promote
you to industry.
GOVERNMENTAL SUPPORT
All programmes are approved by NZQA and
funded by TEC and approved for student loans and
allowances.
WE ARE
NEW
ZEALAND
SCHOOL OF
TOURISM
GO WITH US!
JUST SOME OF OUR INTERNSHIPS...
BROADMOOR RESORT
USA
BROADMOOR
RESORT USA
As well as gaining a great qualification, we will also show you New Zealand, so you can get close and upfront to
what makes New Zealand tourism world class. We include study tours to major tourist destinations, job fairs where
you meet real employers, paid internships in New Zealand and overseas, and enjoy first class training facilities.
MENZIES
AVIATION
LIVE AND WORK AT
WALT DISNEY WORLD
LIVE AND WORK AT
INDUSTRY INDUSTRY
PARTNERSHIPS SKYLINE PARTNERSHIPS WALT DISNEY WORLD
OPTIONAL CRUISE OR HAINAN AIRLINES
PACIFIC ISLAND STUDY TOUR
HAMILTON ISLAND
CHINA
AUSTRALIA
MAORI
CULTURE STUDY TOURS
QUEENSTOWN
INTERNSHIP
SKI RESORTS
HAMILTON
CANADA ISLAND
AUSTRALIA
E XC E P T I O N A L J O B S I N E X T R A O R D I N A R Y L O C AT I O N S
SKI RESORTS
CANADA
Our qualifications give you the widest choice of exceptional jobs from hotels and tourism operations to adventure
5 JOB FAIRS HELD ANNUALLY
JOBS OFFERED ON THE SPOT tourism, airlines and cruise lines in extraordinary locations, anywhere in the world.
► Ski Field Operators ► Travel Centre Consultant ► Shore Excursion Staff ► Corporate Travel Consultant ► Airport Lounge Host
► Duty Operations Manager ► Airport Load Controller ► Tourism Operation Manager ► Conference and Events Manager
► Hotel Receptionist ► Cruise Reservations ► Airport Lounge Staff ► Airline Check in ► Airport Staff ► Front Desk Agent
► Cruise Ship Activity Director ► Theme Park Operations ► Convention Centre Roles ► Event Manager ► Hotel Reservations
► Group Sales Co-ordinator ► Tour Guide ► Hotel Management ► Customer Service Agent ► Flight Attendants
► Food & Beverage Manager ► Concierge ► Tourism Operations Sales ► Business Development Hotels & Resorts
► Travel Agent ► i-SITE Consultant ► Airline Sales Manager
GO FROM HERE
Get
Getyour
yourbags
bagspacked
packedand
andyour
yourpassport
passportready!
ready!
Our
Ourindustry
industrypartners
partnersoffer
offerexceptional
exceptionaljobs
jobsinin
SEE OUR STORIES extraordinary
extraordinarylocations.
locations.
ON OUR WEBSITE KUPA ETEVIHE DETROIT
DETROIT
SPOTLIGHT ON "WHERE Dreams come true"
Roles are for 6-12 months and cover:
MEET AND GREET
Welcoming all customers/guests into the parks and
DISNEY
creating magic moments.
RIDES AND ATTRACTIONS OPERATIONS
You may be part of the Avatar, Peter Pan, Alice in
Ever dreamt of working at the most magical place on Earth?
WORLD
Wonderland, Indiana Jones or other iconic Disney rides.
Walt Disney World in Orlando with its four unique theme parks and two
CHARACTER PERFORMER water parks, truly is a magical place. With amazing attractions, rides, shows,
Opportunity to be part of the entertainment in the park.
parades, fireworks, themed restaurants, and Disney characters at every turn,
FOOD & BEVERAGE this opportunity will give you an experience you will remember forever.
Walt Disney World staff come on Enjoy using your customer service skills in one of the
site to New Zealand School of hundreds of food and beverage outlets and restaurants. Accommodation is in one, two or three bedroom apartments that all have swimming
Tourism campuses twice a year to pools, and gyms on-site, owned and operated by Disney World. Transportation is
DISNEY MERCHANDISE
interview students for roles. provided to and from the theme and water parks, supermarkets and shopping malls.
Help customers purchase mickey ears, lightsabers,
This is exclusive to New Zealand costumes, and other exciting Disney products. It’s hard to choose which is the best part of this unique experience. It could be the
School of Tourism students who life long friends you make from all over the world, or the discount you get on Disney
RESORT HOSPITALITY/FRONT DESK
have completed 32 weeks of full merchandise, but it is probably that you get to enjoy the parks before or after work and
Be part of the welcome team at a Disney resort. There
on your days off. Imagine going on the Star Tours ride before work and then staying on
time study, are 18 years or over are over 26 Disney owned resorts in the Orlando area.
afterwards to see the Halloween Parade or the nightly Disney fireworks.
when interviewed, and are a citizen
VACATION PLANNER/TICKET SALES
of New Zealand or Australia. Imagine adding to your CV that you have been a Disney Cast member with Walt Disney
Which park on which day is just one of the decisions
World resorts! You will make friends and create memories that will last a lifetime.
you would assist customers/guests to make as they
plan their stay.
JUST SOME OF OUR SKYLINE ENTERPRISES DISNEY CRUISE LINE
Industry
Skyline Enterprises has been at the forefront of New With Disney Cruise Line, you can set sail on the job
Zealand tourism since 1966 when the company formed opportunity of a lifetime aboard their extraordinary ships.
to build a Gondola in Queenstown offering amazing You can create an unforgettable voyage for families by
views and a restaurant at the top of Bob’s Peak. delivering exceptional guest service, while also charting
ParTners
the course for an incredible career journey of your own.
Today Skyline Enterprises owns both Skyline
Queenstown, Skyline Rotorua, and other tourism Imagine waking up each morning to an island paradise.
companies such as, The Helicopter Line, Milford Sound Begin lifelong friendships and have the opportunity to
Scenic Flights, Mitre Peak Cruises, and accommodation create magical moments every day.
in Queenstown and Dunedin.
Disney Cruise Lines and New Zealand School of Tourism
New Zealand School of Tourism has been partnering have partnered to create opportunities for graduates. The
with Skyline for a number of years offering varying role options are vast, Guest Service, Food & Beverage,
roles for students from luge operations, through to Youth Entertainment Team, Life Guards, Recreation,
banqueting, sales, and mountain bike operations. Pirate Master and Fairy Godmother in Training.
M E N Z I E S AV I AT I O N H A M I LT O N I S L A N D
Menzies Aviation are a truly global business located Part of the Whitsundays, and in the heart of the Great
at over 200 airports across six continents. They offer Barrier Reef, Hamilton Island is one of Australia’s most
services to passengers and airline clients, from the spectacular and sought-after holiday destinations.
check-in desk right through to refuelling on the runway. You could be working in an environment where you
are surrounded by pristine white beaches, and a
Our students have the opportunity to be interviewed
kaleidoscope of coral and marine life. The Great Barrier
by Menzies, who hold recruitment days at our Auckland
Reef and world-famous Whitehaven Beach is on your
Airport Campus every eight to 12 weeks. Students can
door step.
interview for Passenger Check-in agent roles, a job
which is extremely varied with no two days the same. Hamilton Island is much more than a great place to
Successful students have the opportunity to represent work – it’s an amazing career opportunity. There are
the many airlines that Menzies partner with. One day over 350 different positions to choose from.
students could be checking in for Emirates Airlines and
Recruitment takes place twice a year.
the next day for Singapore Airlines.
ACCO R H OT E L S B R OA D M O O R R E S O R T
Accor Hotels are the world’s largest hotel and tourism The Broadmoor is a five star Colorado Springs Resort
group, with a comprehensive choice of hotel styles nestled on the southern edge of the Rockies Mountain
and locations in New Zealand. The brands for Accor range in the USA. Since first opening in 1918 it has
hotels in New Zealand are Sofitel, Grand Mecure, flourished into a multi-award winning luxury resort that
Novotel, Ibis, Pullman, Sebel and MGallery. boasts 779 guest rooms, 13 restaurants, a full beauty
therapy spa, 25 retail shops, and three golf courses.
This means that our students have the opportunity
to work at any one of these amazing brands within Broadmoor offer 62 meeting rooms and the Broadmoor
New Zealand, in a variety of roles. Accor Hotels also Hall can hold more than 6,000 people so students will
attends our job fairs which are held in Auckland, experience the conference and events industry on a
Rotorua, Wellington and Christchurch and they also scale that is unimaginable in New Zealand. Broadmoor
conduct interviews at our campuses around the has over 2,000 staff and will offer students roles across
country. 40 departments such as reservations, front desk, guest
services in one of the many bars and restaurants or in
conference and events.
WHERE We believe that learning should
IT ALL
be fun while working hard to gain
recognised industry qualifications.
We guarantee you will have fun,
make friends and be
Work Ready, World Ready™
upon graduation.
HAPPENS!
HAMILTON DUNEDIN
WELLINGTON CHRISTCHURCH
ROTORUA AUCKLAND CITY
AUCKLAND AIRPORT
2 Hospitality 2 2 What you learn S P E CI A L F E AT U R E S
LEVEL
& Tourism
FEE FREE
• Introduction to Tourism This qualification is available at most campuses
WEEKS • Careers in Tourism & Hospitality
fee free. Check if you are eligible by ringing a
campus close to you. Once you graduate from this
• First Impressions qualification you can complete the Tourism, Travel &
Airline Industry Programme.
• Teamwork
• Communication in Tourism & Hospitality Industry Learning
T O U R I S M & H O S P I TA L I T Y You will enjoy learning what the industry wants you to
• Tourism and Hospitality Terminology
know. The airline, travel, tourism and hotel industries
• Tourism and Hospitality Brochures and are all involved in the design of our programmes
IN NE W ZE ALAND
Manuals which are interactive and up to date. Experience the
fun of being part of the world’s most exciting industry.
• Tourist Characteristics and Needs
Small Classes
This Level 2 fee free • Destination New Zealand
You won’t be a number or get lost in a crowd at the
programme is perfect for • Airports around New Zealand New Zealand School of Tourism. Small classes of
those who don’t have a Level around 22 means trainers will know your name and
• Environmental Sustainability in Tourism
want to ensure your success every step of the way.
2 qualification. The
• Introduction to Disney
qualification offers lots of
• Social and Cultural Impacts of Tourism
variety from hospitality and Q UA L I F I C AT I O N S G A I N E D
cafes, to customer service • Food Service and Menu Types
and team building. Successful • Café and Restaurant Presentation New Zealand Certificate in Tourism Level 2
completion leads to a Level 3 • Hot and Cold Non Alcoholic Beverages New Zealand Certificate in Hospitality Level 2
programme.
• Food Preparation and Hygiene
C E R T I F I C AT E G A I N E D
• The Business of running a Café
• Domestic & International Accommodation New Zealand School of Tourism Certificate –
Tourism & Hospitality in New Zealand
• Hotel Reception & Housekeeping
• Health and Safety for Customers and
Employees
• World Tourist Destinations
BOARDING PASS // GO FROM HERE
• Cook Islands and the South Pacific
• Cross Cultural Communication Step up to our one year certificate programme by
• Provide Customer Service for International adding on The Tourism, Travel & Airline Industry
Visitors Level 3. From there you have the option to take your
training to the next level and move into one of our
exciting Level 4 and 5 programmes.
START YOUR
CAREER HERE
Tourism 1 5
WEEKS
22
WEEKS
What you learn
Travel & Tourism - 15 weeks
• Roles and Communication in Tourism
• Team Building
S P E CI A L F E AT U R E S
Welcome to the Tourism Industry
The tourism industry in New Zealand offers such an
exciting array of attractions and activities. Become a
tourist and with your class you will explore attractions
and activities in your area.
3
T H E T O U R I S M , T R AV E L
• The New Zealand Tourism Industry
LEVEL
Team Building Experience
& AIRLINE INDUSTRY • First Impressions All great tourism teams know how to work to their
strengths and most importantly, how to work together
• Tourism Destinations in New Zealand
to achieve a goal. This team building experience will
• Maori Tourism be fun and enjoyable while giving you the tools to be
This Level 3 programme a great team player.
• Customer Service Excellence
provides an ideal entry
• Customer Service for Customers with Go Rentals Exclusive Certificate
into the world of travel and Our industry partnership with Go Rentals means you
Specific Needs
tourism. Whether you are will complete a specialist module as part of your
• Accommodation and Transportation
thinking about a position study. Successful completion of this will see you gain
• Local Tourism Visits a specialist certificate.
with an airline, travel agency,
tour wholesaler, hotel, rental • Hotel & Airline Reservation Systems
car firm, or other tourism • Promoting a Hotel or Resort Q UA L I F I C AT I O N S G A I N E D
company, this course will
• Retail Travel Agency
provide you with the skills New Zealand Certificate in Tourism Level 3
• Calculating Foreign Exchange with strands in Tourism & Travel - 15 weeks
and qualifications you need
• Selling Skills New Zealand Certificate in Tourism Level 3
and employers want.
• Travel Insurance with a strand in Aviation - 22 weeks
• Wholesale Travel
C E R T I F I C AT E S G A I N E D
• Travel Brochures
• Plan for a Career in Tourism and Produce New Zealand School of Tourism Certificate
a CV in Travel & Tourism - 15 weeks
• Legal Rights and Responsibilities New Zealand School of Tourism Certificate
The Tourism, Travel & Airline Industry - 22 weeks
Airline Industry - Additional 7 weeks Go Rentals Specialist Certificate
• The Airline Industry Callista Hotel Reservations System
• Aircraft Components and Principles of Flight
• Domestic and International Airports
• International Travel Documents
BOARDING PASS // GO FROM HERE
• Dangerous Goods
• The Threat Presented by Terrorism You have a choice once you graduate from this
• Serving of Food and Drinks Inflight qualification to add on one of our exciting
Level 4 programmes:
• On Board Equipment
Tourism, Hotels and Resorts or
• The Operation of Low Cost Carriers
Tourism, Hotel & Airline Operations
in Australasia
Tourism, Airline & Flight Attending.
Sharing nz with the world
4 Hotels What you learn
LEVEL
S P E CI A L F E AT U R E S
Experience New Zealand
& Resorts
• New Zealand Attractions and Activities This New Zealand study tour will take you to a tourist
destination like Rotorua, Wellington or Queenstown.
• Hobbiton Movie Set Tours
Explore the different types of accommodation on
• Eco-Tourism, Adventure Tourism & Maori offer and experience some of New Zealand's best
Tourism tourism attractions and activities.
• Special Interest Tourism Hospitality Skills
• Festivals, Cultural and Sporting Events in Learn valuable skills around food and beverage
16
TO U R I S M , H OT E L S New Zealand service, making and serving beverages and speciality
This Level 4 programme is
coffees. These are great skills to have if you want to
• Promoting Tourism Destinations
for those who are interested AND RESORTS gain a part time role while you are studying.
in a career in the exciting & • Inbound Tourism Groups
growing market of hotels, WEEKS • Hotel & Hospitality Operations
Q UA L I F I C AT I O N G A I N E D
resorts and conferences. • International Hotels and Resorts
New Zealand Certificate in Tourism Level 4
• Hotel Brands in NZ
• Hotel Conference and Events Operations
C E R T I F I C AT E S G A I N E D
• Hotel Food and Beverage Operations
New Zealand School of Tourism Certificate in
• Hotel Reservations Software
Tourism, Hotels and Resorts
• Non Alcoholic and Alcoholic Beverages
Hobbiton Movie Set Tour Specialist Certificate
• Becoming a Barista - Cafe and Barista Service
Barista Skills
• Wine Knowledge
Callista Hotel Reservations
• Employment in Tourism
• Delivering Excellence in Customer Service
• Security, Health & Safety and
Risk Management BOARDING PASS // GO FROM HERE
• Leadership within Teams
You have a choice once you graduate from this
qualification to either seek employment, or
complete the one year Hotel & Hospitality
Management Diploma or Tourism and Travel
Management Diploma.
PLAN YOUR
NEXT EVENT...
see websi
te for de
tails START HERE!What you learn S P E CI A L F E AT U R E S
Experience New Zealand
• New Zealand Attractions and Activities This New Zealand study tour will take you to a
• Hobbiton Movie Set Tours tourist destination such as Rotorua, Queenstown or
Wellington. You may see spectacular geysers and
• Eco-Tourism bubbling mud pools, or get to explore Te Papa, soak
• Adventure Tourism in a hot pool, go bungy jumping, jet boating or luging.
This three day study tour is included in the cost of
• Special Interest Tourism the course and will see you experiencing every part
• Maori Tourism of the tourism industry from accommodation and
transportation through to attractions and activities.
• Promoting Tourism Destinations
Exclusive NZ School of Tourism Certificates
• Inbound Tourism Groups
Gain four specialist certificates that show employers
• Hotel & Hospitality Operations you have specialist product knowledge with these
travel and tourism suppliers.
• Conference and Events Operations
• Water Transportation and Cruising New Zealand Heroes
Be inspired as you study two New Zealand tourism
• Blue Lagoon Cruises
entrepreneurs: John Anderson who started Contiki
• Airport Operations and Ground Handling and Ewan Wilson who started Kiwi Air.
• Airline Risk Management
• Tourism Operations and Guiding Q UA L I F I C AT I O N G A I N E D
• Contiki
New Zealand Certificate in Tourism Level 4
• Club Med
• International Destinations C E R T I F I C AT E S G A I N E D
• Amadeus - Airline Reservation System
New Zealand School of Tourism Certificate
• Coach and Overland Touring Tourism, Hotel & Airline Operations
• Communication and Customer Service in Hobbiton Movie Set Tours Specialist Certificate
Tourism
Blue Lagoon Cruises Specialist Certificate
4
• STA Travel
STA Travel Agency Specialist Certificate
LEVEL
• Employment in Tourism
Contiki Specialist Certificate
Tourism BOARDING PASS // GO FROM HERE
You have a choice once you graduate from this
qualification to either seek employment, or
complete the one year Hotel & Hospitality
Management Diploma or Tourism and Travel
16
Management Diploma.
This Level 4 programme looks at tails
te for de
airline, hotel, tourism, and travel see websi
agency operations, giving you more
career choices upon graduation. WEEKS
TOU RI SM, HO TEL
& A I R L I N E O P E R AT I O N S
GET YOUR DREAM JOB...4 Flight 16 What you learn S P E CI A L F E AT U R E S
LEVEL
Experience New Zealand
• Manage your Career This three day study tour will take you to a tourist
WEEKS
Attending
destination such as Rotorua, to see and experience
• NZ Attractions and Activities accommodation and tourist attractions.
TOURI SM, AIRLINE • Hobbiton Movie Set Tours
Airline Relationships
• Eco-Tourism Our industry links means we work with airlines looking
& F L I G H T AT T E N D I N G
• Adventure Tourism for flight attendants. Graduates are now flying with Air
New Zealand, Air Nelson, Jetstar, Qantas Jetconnect,
• Special Interest Tourism Virgin Australia, Emirates and many more.
• Maori Tourism
First Class Facilities
• Promoting Tourism Destinations For those completing the Flight Attending Practicals,
you will get three days to train in our first class
• Inbound Tourism Groups
facilities at our Auckland Airport Campus.
• Regional Tourism
• Crew Resource Management and Teamwork
Q UA L I F I C AT I O N G A I N E D
• Communication and Customer Service
• Providing Food and Beverage Service New Zealand Certificate in Tourism Level 4
• Airport Operations and Ground Handling
C E R T I F I C AT E S G A I N E D
• Airline Risk Management
• Managing Conflict Onboard an Aircraft New Zealand School of Tourism Certificate
Tourism, Airline and Flight Attending
• Improving Business Processes within an Airline
Hobbiton Movie Set Tours Specialist Certificate
• Aircraft Safety and Security
For those completing the Flight Attending
• Emergency Equipment Practicals:
New Zealand Certificate in Aviation
E X T R A Q U A L I F I C AT I O N (Flight Attending) Level 4
First Aid Certificate
Flight Attending Practicals
Responsible Serving of Alcohol
Four additional weeks for endorsed students includes:
• First Aid and Aviation Medicine
• Ditching and Water Survival
• Safety Procedures Onboard an Aircraft BOARDING PASS // GO FROM HERE
• Responsible Serving of Alcohol
You have a choice once you graduate from this
• Handling Emergencies and Fire Fighting
qualification to either seek employment, or
• Auckland 737 & 747 Cabin Trainer Experience
complete the one year Hotel & Hospitality
• Flight Attending Wings Badge Management Diploma or Tourism and Travel
Management Diploma.
LET YOUR
This Level 4 programme is
for those who want a career
in tourism, with an airline
ADVENTURE
BEGIN
or as a flight attendant. tails
te for de
see websi5 What you learn
LEVEL
S P E CI A L F E AT U R E S
Hotel and Hospitality Study Tour in NZ
• The Business of Hospitality and Tourism
Get ready to go on tour. Experience and compare what
Hotel &
• Reception and Housekeeping Services within New Zealand has to offer in guest experiences in a range
the Hotel Industry of accommodation properties from backpackers through
to four star hotels. See behind the scenes and hear from
• Conference & Events within a Hotel or
Hotel Management on the challenges they face in today’s
Hospitality Environment
Hospitality
market and how they manage the day to day operations.
• Marketing and Sales This four day tour will have you seeing and staying at a
range of accommodation properties in a major tourist
• Accor Hotel Exclusive Module destination.
• Human Resources
Management
Hotel and Hospitality Study Tour to the Whitsundays
• Food and Beverage Operations and Hamilton Island, Great Barrier Reef - optional
On this four day study tour you will fly to the
• The New Zealand Hotel and Hospitality Industry
Whitsundays, staying at Airlie Beach where you will
compare the different styles of accommodation and all
Optional Paid Internship for 30 Credits
the activities available. Then take a day trip to Hamilton
• At a Hotel within New Zealand Island to meet management and view the different roles
and employment opportunities available. Interviews will
Choose this Diploma if you want a • Hamilton Island – Australia
be given to those interested in working on Hamilton
career in hospitality, hotels or resorts. Island. (Additional costs for International Study Tour)
• Broadmoor Resort – USA
Our industry partners both In New
• Walt Disney Resort – USA Job Fair
Zealand and overseas could see you
• Panorama Mountain Resort – Canada Students who have successfully passed this programme
working in the industry before you
and meet the Work Ready, World ReadyTM criteria will be
even graduate. • Four Seasons Resort Whistler – Canada guaranteed three interviews with hotels at our job fairs.
OR
Internship Opportunity
Workplace Practices You will be presented with both domestic and
HOT EL AND HOSPI TA LITY international paid internship opportunities in the tourism
This includes:
Industry. Internships replace the last 8 weeks of your
MANA GEMENT D IPLOMA • Creating the Guest Experience Diploma. They are a great way to start your career.
• Business Planning
Complete a Degree
32 • Produce a Business Plan for a Food &
Beverage Operation
• Unit Standards 4646 and 16705 required
This Diploma in Hotel & Hospitality Management Level 5
will be recognised so you can complete a Degree in just
two more years.
WEEKS for a Bar Managers licence
Q UA L I F I C AT I O N G A I N E D
New Zealand Diploma in Hospitality Management Level 5
AN C E R T I F I C AT E S G A I N E D
New Zealand School of Tourism – Hotel and Hospitality
INTERNATIONAL Management Level 5
EventsAIR Rising Star Programme
details
HOTEL CAREER
Accor Product Knowledge
site for
see web
STARTS BOARDING PASS // GO FROM HERE
HERE... From here complete a Degree in just two years or
start your career. As a graduate you will have access
to our extensive employment network and automatic
entry to our exclusive job fairs.6 Hotel & Hospitality
6 What you learn
LEVEL
S P E CI A L F E AT U R E S
Management
Hotel and Hospitality Study Tour in NZ
• The Hotel & Hospitality Industry Get ready to go on tour. Experience and
compare what New Zealand has to offer in
• Communication and Marketing in Hospitality
guest experiences in a range of accommodation
• Strategic Leadership properties from backpackers through to four
star hotels. See behind the scenes and hear from
• Creating the Customer Experience
Hotel Management on the challenges they face in
Choose this Diploma if you want to forge a • Financial Management today’s market and how they manage the day to
day operations. This three day tour will have you
career in management within hospitality, hotels • Room Division Management
seeing and staying at a range of accommodation
or resorts. Our industry partners both in New • Design a Hospitality Business properties in a major tourist destination.
Zealand and overseas could see you working in
Optional Paid Internship for 30 Credits Job Fair
the industry before you even graduate.
Our exclusive job fairs will allow you to be
We organise this with companies such as:
interviewed by industry employers from a range of
• Hotels in New Zealand companies. As a Diploma student you get a golden
HOT EL AND HOSPI TA LITY ticket to the job fair, which gives you first choice
• Hamilton Island – Australia of the employers you really want to meet.
MANA GEMENT D IPLOMA • Broadmoor Resort – USA
Internship Opportunity - 30 Credits
• Walt Disney Resort – USA You will be presented with both domestic and
32
• Panorama Mountain Resort – Canada international paid internship opportunities in the
tourism industry. They are a great way to add real
• Four Seasons Resort Whistler – Canada industry experience to your CV.
OR
Complete a Degree
WEEKS The Hospitality Workplace This Diploma in Hotel & Hospitality Management
Level 6 will be recognised so you can complete a
This includes:
Degree in just one more year.
• Hotel Management Simulation
• Manage & Develop Staff
Q UA L I F I C AT I O N G A I N E D
• Environmental Sustainability in Hospitality
New Zealand Diploma in Hospitality Management Level 6
C E R T I F I C AT E G A I N E D
New Zealand School of Tourism - Diploma in Hotel and
Hospitality Management Level 6
BOARDING PASS // GO FROM HERE
From here complete our Degree in just one year or
start your career. As a gradate you will have access
to our extensive employment network and automatic
details entry to our exclusive job fairs.
site for
see web
YOUR CAREER IN HOSPITALITY
MANAGEMENT STARTS HERE5 Tourism What you learn S P E CI A L F E AT U R E S
LEVEL
Study Tour in New Zealand
• Walt Disney World A study tour is included so you can experience
Management
tourism and bring alive everything you have learnt.
• Successful Business Operations in Tourism
Visit and hear from the best of the industry and come
• Analyse Risk in Tourism back inspired.
• Supply and Demand in Tourism Job Fair
• Conference and Event Venues Our exclusive job fairs will allow you to be interviewed
by industry employers from a range of companies. As
• Prepare Quotes for Conferences or Events a Diploma student you get a golden ticket to the job
• Marketing and Sales fair, which gives you first choice of the employers you
really want to meet.
• Engaging with the Tourism Industry
Internship Opportunity - 30 Credits
• Human Resources in Tourism
You will be presented with both domestic and
• Luxury Tourism in New Zealand international paid internship opportunities in the
• Customer Service Strategies tourism industry. Internships are for 12 weeks
minimum and replace the last 8 weeks of your
• ACCOR Group Specialist Module Diploma. They are a great way to start your career.
• Cruise Ship Tourism
International Study Tour - Optional
This study tour will see you flying to a South Pacific
Optional Paid Internship for 30 Credits
island to experience a tropical paradise. Visit local
Paid internships may be offered with domestic tourism operators, from transport and accommodation
or international tourism companies such as Walt to attractions and activities.
Disney World, Canadian Ski resorts, Accor Hotels,
Hobbiton, Helloworld or Menzies Aviation. Complete a Degree
This Diploma in Tourism & Travel Level 5 will be
OR
recognised so you can complete a Degree in just two
Workplace Practices more years.
This includes:
Q UA L I F I C AT I O N G A I N E D
• Teamwork and Managing Conflict
32
• Optional International Study Tour or Cruise New Zealand Diploma in Tourism & Travel Level 5
to a South Pacific Island or Evaluate a Local
Tourism Environment
C E R T I F I C AT E S G A I N E D
• Present on a Tourism Destination
WEEKS • Analyse and Produce a Business Plan
New Zealand School of Tourism Diploma in
Tourism & Travel Management Level 5
N E W Z EA L A ND DIP LO M A Accor Hotel Group Specialist Certificate Zealand
IN TO UR I S M & T RAV E L
BOARDING PASS // GO FROM HERE
This is one of the most exciting
From here complete a Degree in just two years
programmes we offer, with
or start your career. As a graduate you will have
modules such as Walt Disney,
access to our extensive employment network and
Marketing and Cruise Ship automatic entry to our exclusive job fairs.
Tourism. Study tours, Job Fairs details
site for
and Internships, means you see web
can be sure this management
WORK READY
programme will truly prepare you
for a future career in tourism.
WORLD READY
TM6 Tourism & Travel
6 What you learn S P E CI A L F E AT U R E S
LEVEL
Study Tour in New Zealand
Management
• The Tourism & Travel industry A study tour is included so you can experience tourism
• Communication & Marketing and bring alive everything you have learnt. Visit and hear
from the best of the industry and come back inspired.
• Strategic Leadership
Job Fair
• Creating the Visitor Experience
Our exclusive job fairs will allow you to be interviewed
• Sales & Distribution in Tourism by industry employers from a range of companies. If you
32 • Environmental Sustainability want to gain a role in the industry, our job fairs make it
Choose this Diploma if you want to forge a easy for you.
leadership role in the Tourism and Travel • Design a Hospitality or Tourism Business
Internship Opportunity - 30 Credits
Management industry and be responsible for the
strategy and processes behind the visitor WEEKS Optional Paid Internship for 30 Credits
Paid internships may be offered with domestic
You will be presented with both domestic and
international paid internship opportunities in the tourism
experience. Our industry partners both in New industry. They are a great way to start your career, or to
or international tourism companies such as Walt
Zealand and overseas could see you working in N E W Z E A L A N D D I P LO M A gain valuable experience.
Disney World, Canadian Ski resorts, Accor Hotels,
the industry before you even graduate. Hobbiton, Helloworld or Menzies Aviation. Complete a Degree
I N T R AV E L A N D T O U R I S M
OR This Diploma in Tourism & Travel Level 6 will be
recognised so you can complete a Degree in just one
Tourism Futures
more year.
This includes:
• Sustainable Maori Tourism Q UA L I F I C AT I O N G A I N E D
• Change Management
New Zealand Diploma in Travel and Tourism Level 6
• Analyse a Tourism Business
C E R T I F I C AT E G A I N E D
New Zealand School of Tourism Diploma in Tourism
& Travel Management Level 6
BOARDING PASS // GO FROM HERE
From here complete our Degree in just one year or
start your career. As a gradate you will have access
to our extensive employment network and automatic
entry to our exclusive job fairs.
ils
site for deta
see web
spread your wings into
a leadership roleBachelor of What you learn
7
U N I Q U E F E AT U R E S
LEVEL
International Tourism
The following unique features are what set this degree
The first and second year of your degree will apart from any other degree. Consider which option
consist of either of the below options, depending might suit you.
on which path you would like to take. Refer to the
& Hotel Management*
relevant pages within this prospectus for details. Set up an Inbound Tour Company
Your group will have the opportunity to set up an
NZ Diploma in Hospitality Management Level 5
Inbound Tour Company. Choose the target market
and Level 6
you want to pitch your products to, design itineraries,
OR pricing and marketing and then present your business
03
NZ Diploma in Travel and Tourism Level 5 and plan to leaders in the industry. The winning team will
Level 6. receive money and a mentor to set up the business.
You then progress on to the final year of your
degree, which brings together the knowledge, Accor Worldwide Competition
YEARS theories, skills, capabilities and experiences of Accor Hotel Group runs an annual competition for
students studying tourism or hotel management to
your first and second year, into a series of case
studies developing your capabilities in: come up with innovative and creative ideas that could
be used within the worldwide Accor Group. In teams
Weeks 1 – 16 of three you present the project and the grand finale
You may be able to choose from areas such as: is generally held in Paris each year.
• Advanced skills in creativity
• Innovation Volunteer Overseas
• Project management If you are interested in not-for-profit organisations
• Collaboration and communication and the opportunity to help others then consider the
• Strategy and business operations option to go overseas and assist communities who are
either involved in tourism or want to be involved in
Weeks 17 - 32 tourism.
You may be able to choose from:
• Entrepreneurship projects such as:
J O B FA I R
• Setting up a tourism business like a tourist
attraction or Inbound Travel Company Our exclusive job fairs will allow you to be interviewed
• ACCOR worldwide competition by industry employers from a range of companies. As
• A third world project a Degree student you get a golden ticket to the job
• Developing applications for travel customers fair, which gives you first choice of the employers you
• An Internship – domestic or international really want to meet.
• Reflective learning and business proposal to
employer Q UA L I F I C AT I O N G A I N E D
• Volunteering overseas
Bachelor of International Travel, Tourism and
INTERNSHIPS – DOMESTIC Hospitality Management
O R I N T E R N AT I O N A L
BOARDING PASS // GO FROM HERE
Consider a paid internship for your last 16 weeks
with one of our partner tourism companies.
From here you are fully qualified to begin your travel
While working with a tourism company you will
and tourism career!! As a gradate you will have
develop an opportunity to innovative, or be
creative in some aspect of the business which access to our extensive employment network and
you will present to the company at the end of the automatic entry to our exclusive job fairs.
internship.
Choose our Bachelor Degree if you want
to truly immerse yourself in the Tourism
Industry. You’ll work with the industry
throughout your learning, be part of
FLY HIGH WITH OUR
international internships and projects
and experience entrepreneurial activities
to boost your business skills.
NEW BACHELORS
see web
site for deta
ils DEGREE!
* This programme is subject to NZQA approvalTravel and Tourism MANAGEMENT OPTION
The future has never looked brighter for tourism in New
Zealand with international visitor numbers booming. LEVEL 4 LEVEL 5 LEVEL 6
There’s never been a better time to start your career in
TAKE OFF!
the travel and tourism industry.
+ +
Tourism
OR Tourism Tourism
Hotels Management Management
& Resorts
Hospitality LEVEL
& Tourism
22 weeks 2 1 YEAR
Graduate with a
Level 5 Diploma
Graduate with a
2 YEARS Level 6 Diploma
AND spread your
Internship or Internship or
Workplace Practices Tourism Futures
Tourism
22 weeks
LEVEL
3 wings into a Aviation and Tourism MANAGEMENT OPTION
Management role
LEVEL 4 LEVEL 5 LEVEL 6
Flight
Attending
+ Tourism
Management + Tourism
Management
You can choose to take your career
prospects to the next level with our
LEVEL
management options. Graduate with a Graduate with a
1 YEAR 2 YEARS Level 6 Diploma
4 You can specialise in:
Level 5 Diploma
Hotels Tourism
Flight Travel and Tourism Management,
& Resorts Attending Internship or Internship or
16 weeks Aviation and Tourism Management, Workplace Practices Tourism Futures
16 weeks 16 weeks
Aviation and Hotel Management or
Hotel and Hospitality Management.
Aviation and Hotel MANAGEMENT OPTION
And remember, while you study with
us you can choose to complete an LEVEL 4 LEVEL 5 LEVEL 6
internship with one of our amazing
Hotel &
Hospitality Tourism LEVEL
industry partners like Walt Disney
World in Florida, Broadmoor Resort
Flight
Attending + Hotel &
Hospitality + Hotel &
Hospitality
Management
32 weeks
Management
32 weeks 5 in Colorado, Skyline in Queenstown or
Management Management
Accor hotels around New Zealand to
name just a few. Graduate with a Graduate with a
1 YEAR Level 5 Diploma 2 YEARS Level 6 Diploma
2 ½ YEARS
LET YOUR
Internship or Internship or
Hotel &
Workplace Practices Tourism Futures
Tourism LEVEL
Hospitality
Management
Management
32 weeks 6
ADVENTURE
32 weeks
Hotel and Hospitality MANAGEMENT OPTION
LEVEL 4 LEVEL 5 LEVEL 6
International
BEGIN Hotels
& Resorts
+ Hotel &
Hospitality
Management
+ Hotel &
Hospitality
Management
Tourism &
Hotel
Management LEVEL Graduate with a Graduate with a
Industry 1 YEAR 2 YEARS Level 6 Diploma
Employment Degree
Complete a
7 Level 5 Diploma
final year and
graduate with Internship or Internship or
a degree
Workplace Practices Tourism FuturesENTRY IMPORTANT Please refer to the Student Handbook on the
downloads page of our website for more details.
INFORMATION
CRITERIA
Programme Inclusions and Exclusions
INTERNSHIPS Work Ready, World ReadyTM Criteria
Detailed information on what is included and
excluded can be found in the Student Handbook
Student must meet the criteria outlined in on the downloads page on our website, or
Internships in New Zealand and overseas are the Student Handbook to be eligible for the requested from your campus.
currently an option for Diploma and Degree following programme components: Corporate Dress
ALL LEVEL 2 Programmes students. Some internships have costs and
Applicants are preferred to be a minimum ► Any domestic family trips At New Zealand School of Tourism we want you
eligibility criteria. Refer to our website for all
of 17 years of age at start of course to be Work Ready, World ReadyTM so students
the details. ► Flight attending practical’s
are expected to come in corporate clothing. For
Prefer NCEA Level 1 (80 credits) ► Conference & events work experience more details contact your friendly sales team at
OR equivalent unit standards, course
LOANS & ► Any domestic or international study tours the campus on 0800 10 20 20. Your Studylink
of study or work experience deemed ALLOWANCES ► Job fairs course related costs can assist you with the
purchase of this.
equivalent. ► Future enrolments
Additional Programme Information
ALL LEVEL 3 Programmes Fees Free A copy of the Student Handbook can be found
on the downloads page of our website. Additional information covering recognition of
Applicants are preferred to be a minimum of All New Zealanders who have completed
17 years of age at start of course prior learning, assessment procedures, academic
less than half a full-time year of post-school Class Times policies etc can be found by either requesting a
Have NCEA Level 2 (60 credits) plus NCEA education or training may be eligible to Level 2 to 4 qualifications, classes are from 9am copy of the Student Handbook from the campus
Level 1 (80 credits) study fees free next year up to a maximum of – 4pm Monday to Thursday with Friday normally or from the downloads page of our website.
$12,000. You can check if you’re eligible for being until 1pm.
OR equivalent unit standards, course Withdrawal, Refund & Complaints Procedures
fees-free study using the tool on the fees-free
of study or work experience deemed Level 5 Diploma classes start at either 9am or Please refer to our Student Handbook from the
equivalent. website www.feesfree.govt.nz.
1pm each day for four hours. You need to have download’s page of our website for information
Student Loan Scheme time before or after class to complete class work. relating to these procedures.
ALL LEVEL 4 Programmes
If a New Zealand student is not eligible for Eligibility for New Zealand School of Tourism
Have NCEA Level 3 or successfully Industry Relationships
completed the Tourism, Travel & Airline Fees Free then they should be eligible to get a Certificates
All Industry Relationships are current at the time
Industry programme or equivalent. student loan. To gain the New Zealand School of Tourism of printing but may be subject to change.
NZ citizens, Australian citizens resident in NZ, certificates listed you need to achieve
ALL LEVEL 5 Programmes NZ residents who have been residing in NZ for competency in all subjects and meet our Work
Applicants must have successfully completed 3 years or more and citizens of Tokelau, Niue
a programme at Level 4 Ready, World ReadyTM criteria.
or Cook Islands are eligible for the Government
Achieved a high level of attendance
Student Loan Scheme. Subject to certain
conditions students are entitled to borrow the
Can demonstrate academic capability for following:
level 5, either through a pre-entry test, or by • Compulsory course fees
being endorsed by Management. • Course related costs
• Living costs
Course Related Costs
OUR CAMPUSES HOW TO ENROL
INTERNATIONAL STUDENTS
If you’re eligible for fees free study, you still
All international students must be a need to apply for a Student Loan if you want
Keen to get started?
minimum of 18 years of age at the start to borrow the course-related costs or living
of all courses (as per code of practice You will need to:
costs components. If you need a student loan
requirements) Auckland City Rotorua Christchurch
for course related costs or living costs you Ph 09 303 0181 Ph 07 343 6612 Ph 03 377 1794 Complete the enrolment form included
Completed Secondary School offshore or will still need to apply through Studylink. It is L6, 360 Queen St 1178 Pukaki St L1, 829 Colombo St with this information pack, enrol online
New Zealand Year 12 or equivalent work PO Box 5975 PO Box 1136 PO Box 25 199
important that you complete your Studylink or download it from our website.
experience Auckland 1141 Rotorua 3010 Christchurch 8144
application as soon as possible. This is done on Come in with your enrolment form
English language proficiency as outlined on their website at www.studylink.govt.nz Auckland Airport and deposit, along with verification of
Ph 09 275 2495 identify. Please contact the friendly sales
our website
Processing Applications 3 Leonard Isitt Dr
Wellington Dunedin team from the campus of your choice if
Information for both the allowance and student PO Box 73-157
Accommodation - please refer to our Ph 04 471 0398 Ph 03 477 6825 you have any questions.
Auckland 2150
website for further information. loan schemes are available from Studylink L2, Eagle L3, 9 Moray Pl
PO Box 5705
If you meet all eligibility criteria you
on their website. Our friendly sales team Technology House
135 Victoria St Dunedin 9058 then need to pass our entry test and
can check your documentation, authorise
PO Box 25-389 interview.
photocopies of birth certificates and other Wellington 6011
Hamilton Once you have been accepted a
documents if needed. Ph 07 838 0022 confirmation letter will be given to you.
L8, 48 Ward St
PO Box 19 396 Then you can apply for a student loan
Hamilton 3244 and/or allowanceOur students training in our 747 Cabin Trainer
at the Auckland Airport Campus
New Zealand School of Tourism is part of New Education Group,
New Zealand’s leading independent provider of vocational training and higher
learning.
In a world that’s constantly changing, it pays to keep a close eye on the future. At New Education Group we
offer an innovative and dynamic range of study courses in Creative Industries, Information Technology, Tourism,
Hospitality & Cookery. Sport, Health, Beauty, Trades and Business.
We deliver the latest skills, the most industry-relevant qualifications and the very best employment support - it’s
our job to make sure every one of our students graduates work ready and world ready.
At New Education Group our goal is the same as yours. We’re here to help you take on the world.
New Education Group is not your regular group of vocational colleges! All our providers are Category 1 - NZQA’s
highest possible ranking. That makes us the largest collection of Category 1 schools in the country. We are also
part of the ACG Education Group, New Zealand’s leading independent provider of educational services.
New Education Group campuses specialise in training for distinct, high-demand industries. Our practical
programmes are developed with industry consultation, to ensure students graduate with the skills today’s
employers want. Our trainers come direct from the industries they teach, classes are small, and the learning
environment is fun and supportive. Each of our fit-for-purpose campuses feature niche, authentic training
environments, enabling students to master practical skills for their chosen professions.
Sustainable employment is the ultimate goal. Employment skills are embedded into our programmes and many
courses include work experience opportunities or internships. Our Careers Teams and campus staff provide free
employment support to students and graduates, and we have an extensive network of industry partnerships. Our
students gain the right skills and the most industry-relevant qualifications – and we place eighty percent of them
into careers each year!
TM
At New Education Group we empower our students to carve their own paths in today’s rapidly changing world.
Our colleges at a glance
• New Zealand School of Tourism
• Cut Above Academy
• Elite (International School of Beauty and Spa Therapies)
• NZMA (New Zealand Management Academies)
• NSIA (The Professional Hospitality Academy)
• Academy NZ
• New Zealand College of Massage
• New Zealand Institute of Sport
• Yoobee School of Design
• AMES – The Institute of IT
• Animation College
• South Seas Film & Television School
The New Zealand School of Tourism Ltd
(trading as New Zealand School of Tourism)You can also read
