Work & Skills Suffolk - 2nd - Suffolk County Council

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Work & Skills Suffolk - 2nd - Suffolk County Council
2nd
                            Edition

Suffolk
Work & Skills
          Information for
          young people aged 13-19

  TM

               2018-2020
Work & Skills Suffolk - 2nd - Suffolk County Council
Useful websites
Job or training vacancies            Advice and your rights              What Do Graduates Do?
National                             on starting work                    what are students doing six
Apprenticeship Service               and job hunting                     months after they finish their
search and apply for                 Gov.UK                              degree?
apprenticeships in England           go to ‘Working, Jobs and            www.hecsu.ac.uk/current_
www.gov.uk/apply-                    Pensions’.                          projects_what_do_graduates_
apprenticeship                       www.gov.uk                          do.htm
Universal Jobmatch                   icould                              Understanding your skills
search and apply for full or part-   see the ‘Getting a Job’ section     National Careers Service
time jobs in the UK and abroad       under the Articles tab              Use the Skills Health Check
www.gov.uk/jobsearch                 www.icould.com                      https://nationalcareersservice.
The Source                           Jobs and careers                    direct.gov.uk
find out what’s available from       information                         The Skills Show
local apprenticeship providers       icanbea                             the nation’s largest skills and
www.thesource.me.uk/                 find out about career               careers event
jobsandcareers/apply-for-an-         opportunities in Suffolk            www.theskillsshow.com
apprenticeship/                      and Norfolk                         icould
Not Going to Uni                     www.icanbea.org.uk                  take the Buzz Quiz
what could you do if you didn’t      Start                               www.icould.com
go to university?                    find out more about jobs and if     Barclays Lifeskills
www.notgoingtouni.co.uk              they’re likely to grow. How well    which skills do you need for the
jobs24                               are you matched?                    21st Century?
find jobs and apprenticeships        www.startprofile.com                www.barclayslifeskills.co.uk
by keywords or location              National Careers Service            Volunteering and
www.jobs24.co.uk                     https://nationalcareersservice.     work experience
Adzuna                               direct.gov.uk                       The Source
discover UK job vacancies and        Careersbox                          click on the Volunteering tab
labour market info                   case study films showing real       www.thesource.me.uk/leisure-
www.adzuna.co.uk                     people doing real jobs              and-getting-involved
Searching for employers              www.careersbox.co.uk                Community Action Suffolk
or recruitment agencies              Prospects                           volunteering opportunities in
Agencycentral                        find information on different job   Suffolk
UK’s leading recruitment             sectors                             www.communityactionsuffolk.
agency directory                     www.prospects.ac.uk                 org.uk/volunteering
www.agencycentral.co.uk              Researching the job                 National Citizenship Service
Yell                                 market                              volunteering for 15-17 yr olds
online business directory            icanbea                             http://ncseast.co.uk
www.yell.com                         learn about the industries and      Do-it
                                     sectors across the region           find volunteering opportunities
                                     www.icanbea.org.uk                  www.do-it.org
                                     Careers of the Future               Prince’s Trust
                                     40 top jobs of the future           supports unemployed 16-25
                                     http://bit.ly/1BKsMnu               year olds with skills and work
                                     Unistats                            experience
                                     what jobs have UK uni and           www.princes-trust.org.uk
                                     college students gone on to do?
                                     http://unistats.direct.gov.uk

2 Suffolk Work and Skills
Work & Skills Suffolk - 2nd - Suffolk County Council
Introduction
Suffolk is a great place for young people to                 The largest sector in terms of employment
study, find work and develop their careers                   across the whole county is health and
and offers a huge number of opportunities                    social care. The finance and business
in a wide range of sectors. In recent years,                 sectors employ around 43,000 people
Suffolk has seen a growth in service and                     between them but in some districts it’s
knowledge-based industries and its key                       manufacturing, construction, logistics or
sectors will create local jobs for the future.               tourism which offer more jobs.

Our agriculture, food and drink sectors are                  The creative sector is growing in all parts
going from strength to strength and Suffolk                  of the UK and Suffolk has a cluster of
is home to many artisan food producers as                    established companies with many smaller
well as big names such as such as British                    ones growing; we also have a thriving
Sugar, Greene King, Bird’s Eye and Pepsico.                  biotech industry with thousands of skilled
                                                             jobs to be created over the next few years.
The East of England is the second largest
centre for the UK energy industry with a                     We can expect to see a breadth of exciting
variety of job opportunities in areas such                   opportunities for the future across a whole
as oil and gas, wind energy and biomass                      range of sectors and local employers are
power.                                                       very keen to attract young people like you
                                                             to work with them.

Contents                        The world of work – the future is now!................................................. 4
                                Spotlight on job sectors in Suffolk
                                     Health and Social Care...................................................................... 8
                                     Creative Industries............................................................................. 9
                                     Manufacturing and Engineering...................................................... 10
                                     Agricultural Science and Food......................................................... 11
                                     Energy (including renewables)........................................................ 12
                                     Financial Services.............................................................................. 13
                                     Travel and Tourism............................................................................ 14
                                     Sales and Retail................................................................................. 15
                                     Construction and the Built Environment....................................... 16
                                     Bio Tech.............................................................................................. 17
                                     ICT and Computing........................................................................... 18
                                     Ports and Logistics............................................................................ 19
                                Major employment and growth areas................................................ 20
                                Skills, skills, skills................................................................................... 22
                                What is the employer looking for?...................................................... 24
                                Pathways into work............................................................................... 26

                                                                                                  Suffolk Work and Skills 3
Work & Skills Suffolk - 2nd - Suffolk County Council
The world of work – the future is now!

Do you wonder what work will be like as you get older? Maybe you’re not sure
what the world of work is like at the moment... Looking at future trends and the
different ways in which we work can help you to plan your future career.

What is the ‘labour market’?                        Work facts for the 21st century
When people talk about the ‘labour market’ they     Lots of new jobs are going to be created over the
usually mean the jobs that people do and the        next 15 years. Some of these will be jobs we’re
‘world of work’. Labour market information can      familiar with but many will be new to us. How
tell you the number of people in certain types of   much do you know about the jobs listed below?
jobs, whether they work full-time or part-time,     They are all out there right now!
how many people are unemployed and what
is likely to happen locally, nationally and even
                                                    user experience architect
internationally over the next few years. The next
few pages look at how changes in the labour                  vertical farmer
market could affect your future career decisions.
                                                      clean tech consultant

Around one third of all jobs
                                                             cyber security manager
in 2020 will require degree
or higher apprenticeship
qualifications (level 6                                                 telesurgeon
and above).1
                                                                             bio-engineer

The types of job available to us now                   What does this
and in the future will mainly be for                      mean to me?
people with at least level 2                                     It means that the more
and level 3 qualifications*                                        qualifications you have, the
but around one third of                                             more jobs you can apply for.
all UK jobs in 2020 will                                            Most employers want someone
be for those with higher                                            who has at least five good
level qualifications. Why?                                          GCSEs including English and
Because the world is                                                maths, and often science
changing fast and the UK                                             too. If you have these and
needs to compete with                                                 some experience of work (a
the rest of the world in                                              Saturday job or volunteering
areas such as engineering,                                             for example) then you’re more
research, creativity, science,                                         likely to succeed.
technology and innovation.

                                                                                   *See page 26   1
                                                                                                      UKCES

4 Suffolk Work and Skills
Work & Skills Suffolk - 2nd - Suffolk County Council
Why do jobs change?

                            150 Years Ago
All jobs                    in Suffolk
change                       v	Brewing and
over time:                      malt trade
                             v	Farming and
                                forestry
                             v Fishing
                                              k
                              v Food and drin
                                                cl.
                              v	Engineering in
                                 shipbuilding
                              v Tourism                                                                                                  ~ Food production
                              v Leather goods
                                                                                                                                               in the 1890s

                                                       Most jobs in these sectors only involved manual work.
                                                       There are far more jobs to choose from in these sectors today.

                                                               Some jobs that were once very popular have all but disappeared.
Suffolk today*                                                 Other jobs have gone due to advances in technology.

                    0%          10%             20%             30%               40%     50%             60%              70%           80%            90%     100%

         Babergh

    Forest Heath

         Ipswich

      Mid Suffolk

  St Edmundsbury

   Suffolk Coastal

        Waveney

                Health and social care                 Financial and business           Retail                               Manufacturing

                EducaNon                               Hospitality and catering         Transport and logisNcs               ConstrucNon

                Professional, scienNfic and technical   Arts, leisure and recreaNon      Public administraNon and defence     Wholesale

                InformaNon and communicaNon            Motor trades                     Mining, quarrying & uNliNes          Agriculture, forestry & fishing**

* Figures don’t include self-employed. Source: Business Register and Employment Survey 2015
(latest at time of going to print). ** Doesn’t include farming.
                                                                                                                                 Suffolk Work and Skills 5
Work & Skills Suffolk - 2nd - Suffolk County Council
The world of work – the future is now!

 What is          How can it affect jobs?    Think about it!                  Which job areas will be
 changing?                                                                    important?

 New           New technology is the         ➜ Self-service machines.         •   Electronics
 technology    main reason for old jobs      ➜ Robots on production           •   Design engineering
 is being      disappearing.                 lines. ➜ Greater demand for      •   Creative and media
 developed all                               people with IT, electrical and   •   ICT and big data
 the time.                                   engineering skills to fix them   •   Aerospace
                                             and develop new ones.            •   Cyber security

 Britain          There will be gaps in      ➜ More opportunities for         •   Hospitality
 leaving the      some sectors in the        range of work.                   •   Health and Social
 European         labour market as some      ➜ Less opportunities for             Care
 Union.           workers may not be         people from the UK to work       •   Science
                  able to come to Britain    in the EU.                       •   Agriculture
                  to work.                   ➜ Businesses may be
                                             reluctant to invest until
                                             they are more certain of the
                                             arrangements.

 People are       People will need more      ➜ More care, health and          •   Health care
 living longer.   health care and social     social workers needed to         •   Social care
                  care.                      look after them.                 •   Life sciences
                                             ➜ Demand for more drugs          •   Pharmacology
                                             research.                        •   Leisure

 The skills       There is more              ➜ China and Japan both have      •   Education
 of people        competition from the       more than twice                  •   Science
 around the       rest of the world.         as many graduates as the         •   Engineering
 world are                                   UK.                              •   Creative and media
 improving.                                  ➜ Competitive                        (including gaming)
                                             apprenticeship programmes        •   Manufacturing
                                             in Germany.                      •   ICT
                                                                              •   Finance

 We must          More research into         ➜ If we all start driving        •   Engineering including
 take more        saving energy and          electric cars we’ll need             motor vehicle
 care of the      developing greener and     skilled mechanics to             •   Chemical processing
 environment.     cleaner technologies.      maintain them.                   •   Recycling
                                             ➜ Every home will                •   Agriculture
                                             eventually be fitted with a      •   Energy and utilities
                                             smart meter.                     •   Innovation

 People are       Demand for services        ➜ Some farms are turning to      •   Health and beauty
 thinking         such as catering,          tourism on top of farming.       •   Sport and leisure
 carefully how    fitness, health spas and   ➜ More overseas visitors.        •   Hospitality and
 they spend       gaming.                    ➜ More hotels offering spa           tourism
 their money,                                facilities.                      •   Creative and media
 especially                                                                   •   Sales and marketing
 on their
 wellbeing.

6 Suffolk Work and Skills
Work & Skills Suffolk - 2nd - Suffolk County Council
“   New technology is the main reason for jobs disappearing
                                                                                                      ”
What is STEM?                                         What kind of jobs exactly? Some really exciting
STEM stands for science, technology,                  ones! Just think, you could be responsible for: ➜
engineering and maths. Employers value the            Inventing a new means of low carbon transport
skills you develop in STEM subjects and careers.      ➜ Curing an illness or disease ➜ Creating the
Why? Because there are going to be more               biggest selling game of all time ➜ Building the
skilled jobs available in these areas in the future   tallest tower in the world.
and young people like you will be needed to do
those jobs.

                         Different ways of working
The ways in which we work are changing too.           Remote working – new technologies mean you
Here are some of the different ways in which          don’t have to go to your workplace to do your
we might work today and in the future.                work – you can work from practically anywhere
                                                      these days!
Flexi-time working – not working to set hours
every day such as 9-5.                                Portfolio career – Some people have more than
                                                      one interest or set of skills. Rather than having
Temporary or fixed-term contracts – employers
                                                      one full-time job, they do several different
take more people on in agriculture, retail,
                                                      part-time jobs at the same time which might
hospitality or manufacturing, at busier times.
                                                      include freelancing.
Zero or low hours contracts – sometimes
                                                      Gig economy - short term, freelance work or
employers need flexibility from employees.
                                                      zero hours contract. Instead of a regular wage
A zero hours contract might mean you don’t
                                                      or salary, people are paid for every “gig” they do
know how many hours you will work from week
                                                      such as each delivery or a taxi journey. Typically
to week.
                                                      such work is controlled by mobile apps.
Freelance and consultancy work – specialists
                                                      Running your own business – nearly two thirds
are brought in to a business only when they’re
                                                      of young people like the idea of running their
needed.
                                                      own business. You can work for yourself in lots
Shift work – people who work in factories,            of careers, for example, construction, hair and
hospitals or hotels often work shifts as they’re      beauty, finance, hotels and catering. Or you
needed through the night or early in the morning.     might just have a brilliant idea you want to sell!

Part-time work – some people choose to only
work part of a week, for example, if they’re also
studying, but some jobs aren’t available as                                            STEMion:
full-time posts.                                                                     in fash hnology
                                                                                         ile tec
                                                                                  • Text ern making
                                                                                     • Patt asuring
                                                                                        • Me

                                                                             Suffolk Work and Skills 7
Work & Skills Suffolk - 2nd - Suffolk County Council
Health and Social Care
A job in the health or social care sector can be extremely rewarding. In health,
studying a STEM* subject will open up many opportunities. Jobs in health
include caring for patients, working in labs or with diagnostic equipment and
there are also support roles in admin, security and maintenance which are
essential to the day-to-day running of the health service.

Social care is about providing care for people in different settings such as residential care or in
their own home and enabling them to enjoy a sense of wellbeing and independence for as long
as possible. There are opportunities to work with people with learning disabilities, physical
disabilities, mental health and older people.
                                                        Skills and qualities
 What is happening?                                     Communication • Team working • Problem
                                                        solving • Customer awareness • Planning and
 ➜ Health and social care is the second                 organisation • Negotiation skills • Compassion
 largest employment sector in Suffolk                   • ICT • Reliability • Calm under pressure •
 employing around 38,750 people1                        Flexibility • Initiative
 ➜ An increasing number of disabled younger
                                                        Useful subjects
 adults are living longer and a growing
                                                        Biology • English • Maths • Science • Chemistry
 number of older people are needing care
                                                        • Psychology • ICT • Sociology • Physics
 which means adult social care is growing and
 the number of social care jobs Will increase           What could you earn?**
 by 21% (350,000 jobs) by 20302.                         Care worker                           £14,050***
 ➜ To progress in health and social care,                Dental nurse                          £17,300
 qualifications at level 3 and 4 and above               Medical secretary                     £21,400
 are needed including apprenticeships or a               Nurse                                 £31,950
 degree. Continuing with a STEM subject will             Social worker                         £31,300***
 help keep your options open.                            Midwife                               £36,250
                                                         Pharmacist                            £42,200
 ➜ The demand for people working in health               Doctor                                £74,900
 and social care is increasing. There are
 over 350 different careers in the NHS and              On the web
 the number of people working in private                www.healthcareers.nhs.uk
 healthcare is growing.                                 www.norfolkandsuffolkcaresupport.co.uk/
                                                        promoting-careers-in-care/
 ➜ In demand: registered nurses, doctors,
                                                        looking-for-a-career-in-care
 care workers, social workers, dental nurses
                                                        www.wanttobeadoctor.co.uk
 and more.

 ➜ New technologies and discoveries will                Local employers
 have a huge impact on health including                 • NHS including West Suffolk Hospital,
 patient monitoring, diagnostics, robotics,               Norfolk and Suffolk NHS Foundation Trust
 genetics and bioscience. In social care,                 and many health centres
                                                        • Health East
 assistive technology and the use of apps are
                                                        • Suffolk County Council
 being developed. These are creating new job            • Suffolk Community Healthcare
 areas.                                                 • Various care homes

                                          *See page 6 1 Business Register of Employment Survey 2015 2 Skills for Care
                                          ** Annual Survey of Hours and Earnings 2016. Average full-time (median) salary
8 Suffolk Work and Skills                                                     rounded to the nearest £50. ***NMDS-SC
Work & Skills Suffolk - 2nd - Suffolk County Council
Creative Industries
The creative industries include areas such as advertising and
marketing, design, publishing, fashion, gaming, film, TV and radio.
Creative businesses are growing all over the UK, creating thousands
of new jobs. And there are some exciting roles to be had, especially
if you continue to study a STEM* subject – from app developer to
games artist, animator to jewellery designer.

                                                                 Skills and qualities
 What is happening?                                              Creativity • Communication • Problem solving •
 ➜ The digital creative sector is a major                        ICT • Attention to detail • Team working • Design
 growth area for Suffolk with some high profile                  • Presentation skills • Planning and organisation
 companies creating new roles in areas such as                   • Leadership • Flexibility • Business knowledge •
 computer gaming and advertising. It’s also a                    Innovation
 good place to set up a creative business with
                                                                 Useful subjects
 support for start-ups.
                                                                 Maths • Design and technology • Science
 ➜ Competition for some creative jobs can                        • English • Physics • Art • Media • Business
 be fierce and the number of people with a                       awareness • Psychology • Chemistry • History •
 degree in some roles is very high.                              Music

 ➜ Almost one third of creative jobs in Suffolk                  What could you earn?**
 are in Ipswich. Many people work freelance                       Photographer                      £25,450
 (over 90% in film) which can mean less job                       Graphic designer                  £25,350
 security.                                                        TV, video and audio engineers     £29,900
                                                                  Clothes designer                  £28,900
 ➜ Over 50% of creative jobs in the UK are in                     Web designer                      £30,400
 London and the South-East and 90% of                             Software developer                £40,700
 creative companies employ fewer than five                        IT systems architect              £44,850
 people.                                                          Marketing and sales director      £75,000
 ➜ Photo imaging, animation, videogames,
                                                                 On the web
 film and TV, advertising and marketing are
                                                                 www.creativeskillset.org/careers_jobs
 all areas expected to grow over the next
                                                                 www.creative-choices.co.uk
 few years. Shortage areas include software
                                                                 www.bubble-jobs.co.uk
 programmers and designers working in user
                                                                 www.thetechpartnership.com/
 experience, 3D and VFX.
                                                                 tech-future-careers
 ➜ The ICT, digital tech and creative industries
 are desperately seeking girls! Young women                    Local employers
 make up 17% of the tech workforce1 and are                    • The Music Sales          •   Tilted Productions
 in demand for areas such as gaming and                          Group                    •   White Space
 computer programming.                                         • Screen Suffolk           •   Pacitti Company
                                                               • New Wolsey               •   The Mix
 ➜ Suffolk’s many cultural events throughout                     Theatre                  •   Jacob bailey
 the year are a great way for people to
 showcase their creative skills.

*See page 6 ** Annual Survey of Hours and Earnings 2016. Average full-time
(median) salary rounded to the nearest £50. 1 Tech Partnership
                                                                                       Suffolk Work and Skills 9
Work & Skills Suffolk - 2nd - Suffolk County Council
Manufacturing and Engineering
Technology is the main reason for old jobs disappearing. With nine out of 10 new jobs
today needing some level of IT skills it’s hard to escape it. There are so many exciting and
rewarding careers within science, engineering and technology – digital design, motor
sport, aerospace, clean tech... Why not become an expert and help the UK become the best
innovators in the world?

                                                         Skills and qualities
 What is happening?                                      Communication • Problem solving • Team
 ➜ Suffolk is home to over 2,055 Advanced                working • Leadership • Attention to detail •
 manufacturing companies1 with a cluster in              Creativity • Design • Maths • ICT • Reliability •
 Haverhill, Lowestoft, Ipswich, Newmarket                Innovation • Languages
 and Sudbury.
                                                         Useful subjects
 ➜ Locally, our strengths include precision              Maths • Physics • Chemistry • Design and
 engineering, clean tech, agri-tech,                     technology • English • Science • ICT • Languages
 food processing machinery, advanced                     • Business studies
 composites, advanced electronics,
 motorsport, marine, aviation and bio-med
                                                         What could you earn?**
                                                           Metal working machine operative £21,350
 technology. If you’re not sure what some of
                                                           Electroplater           £15,000 - £21,0003
 those are then get researching!
                                                           Production technician             £26,300
 ➜ Engineering companies are projected to                  Precision instrument maker        £25,150
 need 186,000 people with engineering skills               Motor vehicle assembler           £31,950
 needed annually through to 20242 across a                 Engineering technician            £35,050
 range of roles. And there’s a call out for more           Design engineer                   £39,150
 female engineers too.                                     Electronics engineer              £46,500
                                                           Mechanical engineer               £41,750
 ➜ Automotive (vehicles) electronics,
 consumer electronics (such as smart phones)             On the web
 are growing areas and need skilled young                www.tomorrowsengineers.org.uk
 people to research and design new products              www.futuremorph.org
 and parts.                                              www.semta.org.uk/careers
                                                         www.science-girl-thing.eu
 ➜ For an exciting role in advanced
 manufacturing and engineering which could
                                                         Local employers
 include international travel it’s a good idea
                                                              • Aponic                         Group
 to continue to study a STEM                                  • Thales                     •   Cotherm
 subject – it’ll help keep the                                 • Bosch                     •   Vitec Group
 options open.                                                 • Philips Avent             •   Brafe
                                                                • Delphi                   •   Herga
 ➜ University of Suffolk offers                                 • The MEL                  •   Konings (Copella)
 a range of courses related to
 advanced manufacturing and
 there are many apprenticeship
 opportunities locally too.

                                      *See page 6 1 Invest in Suffolk 2 Engineering UK 2 NCS ** Annual Survey of Hours
                                          and Earnings 2016. Average full-time (median) salary rounded to the nearest £50.
10 Suffolk Work and Skills
Agricultural Science and Food
You might not have thought about a career in food and drink but it’s one of the most technologically
advanced sectors in the UK and it’s growing. There are plenty of opportunities – from nature to
plate someone needs to grow it, invent the recipe, make it, test it for taste and quality, package and
distribute it. You could be part of the team creating a new line for a leading brand!

                                                                 Skills and qualities
 What is happening?                                              Communication • Problem solving • Team
 ➜ The food and drink sector has over 30                         working • Business knowledge • People
 different industries including bakery, dairy,                   management • Presentation skills • Attention
 confectionery, pet food, soft drinks, chilled                   to detail • Creativity • Maths • ICT • Reliability •
 and frozen products. All are becoming                           Innovation • Design • Analytical
 increasingly hi-tech.
                                                                 Useful subjects
 ➜ As well as food manufacturing, Suffolk                        Business studies • Biology • English • Maths
 has a large farming community – pig and                         • Chemistry • Design and technology • ICT •
 poultry farming and cereal growing are                          Physics • Science • Art • Languages
 extremely important.
                                                                 What could you earn?**
 ➜ There will be thousands of exciting                             Production operative                £18,450
 opportunities for young people with the right                     Butcher                             £19,250
 skills to join the food and drink sector – over                   Farmer                              £25,900
 one third of the 400,000 strong workforce is                      Quality assurance technician        £25,700
 due to retire by 20201!                                           Production technician               £29,550
                                                                   Biological scientist                £36,850
 ➜ What kinds of roles? Food technologist,                         Production engineer                 £38,650
 chocolatier, marketing professional, quality
 technician, design engineer, cheese maker,                      On the web
 microbial scientist, production planner,                        www.tastycareers.org.uk
 environmental technologist or butcher.                          www.brightcrop.org.uk
 There are new roles for social responsibility                   www.tastesuccess.co.uk
 and sustainability.                                             www.lantra.co.uk
                                                                 www.growcareers.info
 ➜ The agri-food industry is growing. Easton                     www.edge.careers
 and Otley College offers a wide range of
 agricultural training and there will be lots                Local employers
 of opportunities for those with STEM*                       •     Muntons               •   Agricola
 qualifications. Other local organisations                   •     Greene King           •   Ernest Doe
 include the Centre for Environment, Fisheries               •     Adnams                •   Gressingham
 and Aquaculture Science based in Lowestoft.                 •     Bird’s Eye            •   Farms across
                                                             •     British Sugar             the county
 ➜ Got an entrepreneurial streak? You could                  •     Aspalls
 set up your own business in this sector –
 maybe a land-based business or artisan
 food? And there are plenty of food and drink
 festivals throughout the year to showcase
 your talents!
1
  NSAFD *See page 6 ** Annual Survey of Hours and Earnings 2016.
Average full-time (median) salary rounded to the nearest £50.
                                                                                         Suffolk Work and Skills 11
Energy (including renewables)
 The focus is very much on the future when it comes to the energy
 sector with low carbon or ‘green’ technology high on the agenda. The
 government has targets it has to meet to help reduce climate change
 around the world. It’s not just about constructing, assembling and
 monitoring - engineers and technicians will be designing and testing the
 buildings, vehicles and mobile phones of the future!

                                                         Skills and qualities
What is happening?                                       Communication • Problem solving • Team
➜ The East of England is the second largest              working • Leadership • Attention to detail •
centre for energy in the UK which includes oil           Maths • Reliability • ICT • Design • Innovation •
and gas, offshore and onshore wind energy,               Analytical
nuclear and biomass-fired power generation.
                                                         Useful subjects
➜ Lowestoft and Great Yarmouth make up
an energy-related Enterprise Zone - England’s            Maths • Physics • Chemistry • Design and
largest cluster of energy businesses - and               technology • English • ICT • Science • Business
between them offer 1400 direct and 1000                  studies • Languages
related jobs1.
➜ The green economy is a priority sector
                                                         What could you earn?**
                                                             Energy plant operative               £31,450
for the UK meaning extra support for ‘green
collar’ jobs: renewables includes wind and                   Wind turbine technician              £30,400
wave power; energy and waste management;                     Environmental associate professional £22,300
sustainable construction; carbon capture; bio                Engineering technician               £35,050
energy; smart meters; and plug-in electric                   Design engineer                      £39,150
vehicles.                                                    Electronics engineer                 £46,500
                                                             Mechanical engineer                  £41,750
➜ Skilled people are in high demand
                                                             Research and development manager £44,200
especially qualification level 4 and above and
those with STEM* skills.
                                                         On the web
➜ Sizewell B nuclear power plant generates               www.thinkpowersector.co.uk
low carbon energy for the county with plans              www.myoilandgascareer.com
to grow and emerging technologies such                   www.futuremorph.org
as energy-from-waste and solar power are                 www.bconstructive.co.uk
expected to create more jobs. A proposed                 www.semta.org.uk/careers
new power station (Sizewell C) is expected
to create as many as 25,000 roles in its                 Local employers
construction and a further 900 operational               •    Orbis Energy              • UK Power
jobs for at least 60 years.                              •    EDF Energy                  Networks
➜ Several wind farms have been built off the             •    Siemens                   • Smartest Energy
East Anglian coast such as Scroby and Greater            •    SSE                       • HavenPower
Gabbard, and others are in the pipeline such as          •    Flow Energy
Galloper and East Anglia One. We can expect
to see significant job growth in offshore wind
across the UK with more businesses locating
here.
                                           1
                                               Locate Norfolk *See page 6 ** Annual Survey of Hours and Earnings 2016.
                                                             Average full-time (median) salary rounded to the nearest £50.
12 Suffolk Work and Skills
Financial Services
The biggest private companies in this sector are looking for people with high motivation and
enthusiasm. Some jobs within finance and business require a high level of customer service
and sometimes shift work, others demand commitment and long hours but the effort can be
rewarding. There are also opportunities in the public sector for financial and administrative roles.

                                                                       Skills and qualities
What is happening?                                                     Communication • Problem solving • Maths
➜ Suffolk is home to one of the largest                                • English • Business knowledge • Customer
finance and insurance sectors in the UK                                awareness • ICT • Analytical • Presentation skills
outside London with hundreds of businesses                             • Negotiation skills • Reliability • Leadership •
offering a range of roles. Some companies in                           Team working • Initiative • Calm under pressure
Ipswich employ over 1,000 people.                                      • Languages

➜ Technology is constantly changing work                               Useful subjects
in this sector with artificial intelligence, cyber                     Maths • English • Business studies • Modern
security, big data management, e-commerce                              languages • ICT • Sociology • Psychology
and environmental accounting all predicted
to grow over the next few years.                                       What could you earn?**
                                                                        Contact centre worker                £17,650
➜ We can also expect a demand for sales                                 Sales administrator                  £20,450
and customer service roles, human resources                             Pensions clerk                       £21,600
(HR) managers and high level jobs such as                               Finance officer                      £24,500
actuaries and legal professionals and in ICT                            Customer service manager             £27,400
and business intelligence.                                              Investment analyst                   £34,700
➜ Employers are seeking people who are                                  Financial accounts manager           £37,300
good communicators, have strong IT skills,                              Chartered accountant                 £38,400
pay attention to detail and are able to                                 IT systems architect                 £44,850
focus on and meet customers’ needs. They
are also looking for people with a sound                               On the web
understanding of how business works and                                www.discoverrisk.co.uk
there’s a growing demand for people in roles                           www.prospects.ac.uk/jobs-and-work-
such as HR and legal to have a wider range of                          experience/job-sectors
business skills.                                                       www.icould.com/stories/job-types

➜ Modern language skills are growing in                            Local employers
demand, especially for companies who                               •    LV                  • RSM
operate or trade internationally and there                         •    AXA                 • Ipswich Building
are plenty of graduate opportunities in this                       •    Lovewell Blake        Society
sector.                                                            •    KPMG
                                                                   •    Hastings Direct
➜ University of Suffolk, local colleges such                       •    Willis Towers
as West Suffolk College and Suffolk New                                 Watson
College, and training providers offer different
routes into careers in this sector including
degrees and apprenticeships.
 ** Annual Survey of Hours and Earnings 2016. Average full-time (median) salary
rounded to the nearest £50.
                                                                                             Suffolk Work and Skills 13
Travel and Tourism
 The tourism industry - also known as the ‘visitor economy’ – is one of the
 fastest growing sectors in the UK and includes jobs in hospitality and
 catering, passenger transport, and attractions and services such as festivals,
 galleries and museums. Tourism is playing an increasingly important role in
 supporting the local and UK economy and provides a wide range of jobs.

                                                           Skills and qualities
What is happening?                                         Communication • Planning and organisation
➜ Did you know, the tourism sector in Suffolk              • Creativity • Customer awareness • Team
supports over 27,000 jobs1?                                working • Problem solving • Leadership •
➜ Between 2014 and 2024, the hospitality and               English • Reliability • Enthusiasm • Languages •
tourism industry needs to recruit 1.3 million              Flexibility • Initiative
staff: 25% of those will be to new jobs and
75% to replace those who leave2.                           Useful subjects
                                                           English • Art and design • Business studies •
➜ The tourism industry is changing: more
                                                           Languages • Drama • Music • History • Sociology
accommodation options, online apps and
                                                           • Maths
growing customer power means that in Suffolk,
like other places, more needs to be done to                What could you earn?**
attract visitors. This means raising standards                 Housekeeping supervisor                      £19,000
and extending the season which will create                     Artist                                       £26,550
better quality and more permanent jobs.                        Travel agent                                 £20,650
➜ Marketing plays a large role in tourism and                  Museum curator                               £26,700
roles such as digital marketer are growing.                    Exhibition organiser                         £27,150
There’s also a high demand for graduates in                    Marketing officer                            £27,800
leadership and management roles.                               Arts officer                                 £37,600
➜ Chefs are in huge demand with over
one quarter of businesses struggling to                    On the web
find qualified people. Employers are also                  www.careerscope.uk.net
struggling to recruit for front of house roles.            www.hospitalityguild.co.uk
An apprenticeship could be a good way to get               www.ccskills.org.uk/careers/advice
into these, and other roles.
➜ This sector also gives the opportunity to                Local employers
travel abroad – maybe as a tour rep, air cabin             • National Trust                   • Hoseasons
crew or cruise ship entertainer. Want to stay              • CenterParcs                      • Warner Holidays
closer to home? Travel agencies need trained               • Pleasurewood Hills               • Theatre Royal Bury
travel agents to replace those who are leaving.            • Newmarket                          St Edmunds
                                                             Racecourse                       • Ipswich Town
➜ Suffolk is a top destination for tourists and
                                                           • Snape Maltings                     Football Club
day visitors. A heritage coastline, National
Park, maritime activities and a wide range of
cultural activities and festivals means that
there’s a growing number of opportunities in
this sector.

                                             1
                                                  Invest in Suffolk 2 People1st ** Annual Survey of Hours and Earnings 2016.
                                                                Average full-time (median) salary rounded to the nearest £50.
14 Suffolk Work and Skills
Sales and Retail
 Retail is the largest private sector employer in the UK – that’s big business!
 As well as sales roles, there are many behind-the-scenes jobs such as buying,
 merchandising, marketing, stock control, logistics and store operations – all
 important links in the chain. But it’s not just shops and salesrooms, there’s a big
 demand for people to sell goods across many industries such as pharmaceuticals,
 textiles, advertising, manufacturing and finance. If you have the drive, you could
 move quickly up the career ladder to a management or executive position.

                                                                 Skills and qualities
 What is happening?                                              Communication • Team working • Customer
 ➜ Retail is a large sector in Suffolk and                       awareness • Problem solving • Leadership •
 employs 32,500 people across the county –                       Planning and organisation • Reliability • Business
 an increase on last year1.                                      knowledge • ICT • Design • Creativity • English •
                                                                 Maths • Enthusiasm • Initiative
 ➜ Technology is changing the types of
 jobs on offer in retail and we could see                        Useful subjects
 a reduction in the number of sales and                          Maths • English • Languages • Business studies
 customer service assistants needed. On                          • ICT • Design and technology • Art and design •
 the other hand, there is a demand for retail                    Psychology • Sociology
 managers – 60,000 needed by 20222.
                                                                 What could you earn?**
 ➜ A growing trend for online shopping
                                                                   Check-out operator                  £14,700
 means there are some exciting job roles in
                                                                   Sales assistant                     £16,100
 retail such as e-commerce merchandiser,
 customer relationship manager, digital                            Window dresser                      £23,000
 marketer, user experience designer, app                           Retail manager                      £27,100
 developer, customer data manager, cyber                           Clothing designer                   £28,900
 security expert and social media manager.                         Buyer                               £31,250
 These types of jobs are usually found at the                      Brand developer                     £37,000
 head offices of major retailers.                                  Marketing and sales director        £75,000

 ➜ Got an entrepreneurial streak? Online                         On the web
 stores, local produce and ‘niche’ shops are                     www.prospects.ac.uk/jobs-and-work-
 all popular ideas amongst those wanting to                      experience/job-sectors/retail
 set up their own retail business.
                                                                 www.careersbox.co.uk
 ➜ Many big names in food retail, high street                    www.fashionretailacademy.ac.uk
 and online shopping have graduate schemes
 with a wide variety of graduate roles on offer                 Local employers
 - some include overseas travel and company                     • Top department         • Sailmakers
 perks. Apprenticeships are another good                          store chains such        Shopping Centre
 way to get in.                                                   as John Lewis and      • Glasswells
                                                                  Debenhams              • Archant
 ➜ If you like travelling around and are good
 at presenting and negotiating, a career                        • Coe’s                  • Discount retailers
 in sales could be for you – there’s a high                     • Bridge Farm Barns      • Supermarkets such
 number of vacancies for this role across a                     • Snape Maltings           as Sainsbury’s, Aldi,
 range of sectors.                                              • The Arc                  Co-op

1
  Business Register of Employment Survey 2015 2 People1st ** Annual Survey of Hours
and Earnings 2016. Average full-time (median) salary rounded to the nearest £50.
                                                                                       Suffolk Work and Skills 15
Construction and the Built Environment
The construction industry has had its ups and downs over recent years but compared to other
regions, the sector in the East of England is predicted to grow more favourably. The number
of jobs within some roles is expected to grow, however there are also jobs such as electrician
where the number of jobs isn’t expected to rise but skilled people will be needed to replace
those who leave. Environmental targets mean there are some exciting new areas to work in such
as intelligent buildings.

                                                          Skills and qualities
What is happening?                                        Problem solving • Communication • Team
➜ Between 2017-2021 it’s predicted there                  working • Maths • Attention to detail • ICT
will be 3,970 new jobs each year in the East              • Planning and organisation • Leadership •
of England and 35,740 new construction jobs               Reliability • Design
each year across the UK1.
➜ 117,000 new homes are needed across                     Useful subjects
Suffolk and Norfolk by 2026.                              English • Maths • Physics • Design and
➜ Proposed new power station (Sizewell C) is              technology • Geography • ICT • Science
expected to create as many as 25,000 roles in             • Chemistry • Business studies
its construction and a further 900 operational
jobs for at least 60 years.                               What could you earn?**
➜ Roles most needing new workers in the                     Painter and decorator                         £23,450
region include: electrical trades, plumbing                 Bricklayer                                    £24,650
and heating and ventilation engineers,                      Carpenter or joiner                           £25,700
painters and decorators, labourers, and civil               Plumbing / heating and
engineers2. There’s also the need for support               ventilation engineer                          £28,550
roles such as technicians and IT.                           Scaffolder                                    £32,150
➜ A growing population, changes in our living               Electrician                                   £30,750
habits and energy savings means money is                    Architect                                     £36,450
being put into infrastructure, housing and                  Civil engineer                                £40,850
leisure sectors. Some construction workers
will need to update their existing skills to              On the web
‘green’ skills (low carbon or those which                 www.goconstruct.org
support the environment).                                 www.the-nhtg.org.uk
➜ There are some large infrastructure                     www.summitskills.org.uk/building-services-
projects happening such as the Suffolk                    apprenticeships-careers
Business Park near Bury St Edmunds and                    www.architecture.com
other locations which are part of the Great
Yarmouth and Lowestoft (New Anglia)                                      Local employers
Enterprise Zone.
                                                                        • R G Carter               • Needhams
➜ Around 40% of people who work in                                      • Dayle Bayliss              Building
construction are self employed3.                                          Associates                 Contractors
➜ Women are enjoying the wide range                                     • Persimmon                • Barnes
of careers on offer in construction with                                  Homes                      Construction
more joining year on year.                                              • Robert Norman            • Jackson Civil
➜ There are opportunities for                                             Construction               Engineering
skilled craft work on old buildings                                     • Concertus                • Breheny
in the built heritage sector.
                                       1
                                           and 2 CITB 3 ONS ** Annual Survey of Hours and Earnings 2016. Average full-time
                                                                               (median) salary rounded to the nearest £50.
16 Suffolk Work and Skills
Bio Tech
This sector is driven by a growing and ageing population, an increase in
chronic (long term) diseases and the fact that people are living longer. It’s
all about scientific discovery and advanced technology which makes for
some very exciting and rewarding roles: imagine developing a drug to cure
a disease or helping someone to live a more fulfilling life following an
accident... you could make a real difference!

                                                                   Skills and qualities
What is happening?                                                 Problem solving • Communication • Attention
➜ This sector is a key driver in the UK                            to detail • Maths • Negotiation skills • Team
economy with thousands of new jobs to be                           working • ICT • Reliability • Analytical •
created over the next few years.                                   Innovation
➜ It’s a priority sector for Suffolk which is
                                                                   Useful subjects
home to a growing number of companies
                                                                   Maths • Biology • Chemistry • Physics • English
working in areas such as equine animal
                                                                   • ICT • Science • Business studies • Design and
health, agri-tech, pharmaceuticals and
                                                                   technology • Psychology
medical technologies.
➜ Of the three main areas: pharmacology                            What could you earn?**
(drugs and chemistry), med tech (hi-tech                            Lab technician                     £20,700
equipment) and bio tech (microbiology),                             Biological scientist               £36,850
pharma is the largest sub sector.                                   Design & development engineer      £39,150
                                                                    Research professional              £40,650
➜ Bioinformatics - connecting computing,
                                                                    Pharmacist                         £42,200
biology and medicine - is one of the fastest
growing areas of research and development.
                                                                   On the web
➜ Food and energy security, healthy ageing                         www.rsb.org.uk
and living with environmental change                               www.rsc.org/careers/future
are important global issues, and more                              www.futuremorph.org
researchers are needed to tackle them. Highly                      www.microbiologysociety.org/
skilled jobs working in these areas can be                         education/careers.cfm
found across the region.
➜ Roles in demand include intellectual                         Local employers
property, microbiologist and antimicrobial                     •    BASF                   • Genzyme
resistance researcher.                                         •    The National Stud      • University
➜ Higher level apprenticeships in life sciences                •    Nestor                   of Suffolk
means there is an alternative route other than                 •    Animal Health          • Sanofi
university into technician roles but for any                        Trust                  • Envigo
role in this sector, continuing with a STEM
qualification* will open up more doors.

*See page 6 ** Annual Survey of Hours and Earnings 2016. Average full-time
(median) salary rounded to the nearest £50.
                                                                                        Suffolk Work and Skills 17
ICT and Computing
There are possibly more jobs in digital, information and communication
technologies than you realise and new jobs are being created all the time.
Whether you enjoy numbers, computers, electronics or have a creative streak
there are some exciting roles to be had, especially if you continue to study
a STEM* subject. Job areas include computing, wireless technologies, cyber
security, space, data organisation, social media and computer games.

                                                        Skills and qualities
 What is happening?                                     Creativity • Communication • Problem solving
 ➜ The UK tech sector is expected to create             • ICT • Attention to detail • Team working
 more than 1.6 million new jobs over the next           • Design • Presentation skills • Planning &
 10 years1 in areas such as big data, systems           organisation • Leadership • Flexibility • Business
 support and cyber security.                            knowledge • Innovation

 ➜ Digital technologies are driving the ICT             Useful subjects
 sector forwards and we can expect the                  Maths • Design and technology • Science • English
 industry to create thousands of new jobs               • Physics • Art • Media • Business awareness
 in Suffolk over the coming years. Areas                • Psychology • Chemistry • History • Music
 expecting strong growth in the county
 include telecommunications, networking,                What could you earn?**
 digital marketing, financial technology and                Graphic designer                                   £25,350
 photonics.                                                 IT technician                                      £28,800
                                                            TV, video and audio engineers                      £29,900
 ➜ Several big names in ICT are based in                    Web designer                                       £30,400
 Adastral Park at Martlesham near Ipswich                   Telecommunications engineer                        £32,700
 including BT’s Global Research and                         Computer games designer                            £40,700
 Development headquarters. The company,                     Software developer                                 £40,700
 like others, is especially looking for software            IT systems architect                               £44,850
 engineers and network designers. Women
 are particularly in demand.                            On the web
                                                        http://creativeskillset.org/careers_jobs
 ➜ ICT cuts across all sectors including energy,        www.bubble-jobs.co.uk
 bio tech, engineering, creative, and financial         www.thetechpartnership.com/
 services. People with ICT skills are also vital        tech-future-careers
 to the space sector – they’ll be needed to
 build satellites and sensors, and design new
                                                        Local employers
 technology such as apps to support climate
 research and agriculture as well as space              •    BT               •   O2
 exploration.                                           •    Cisco            •   Huawei
                                                        •    3M               •   Htk
 ➜ University of Suffolk and the University of          •    Nokia            •   Itron
 East Anglia offer a range of courses around
 computer science and engineering; ICT
 apprenticeships are also available in the local
 area.

                                                    *See page 6 ** Annual Survey of Hours and Earnings 2016. Average
                                                   full-time (median) salary rounded to the nearest £50. 1 Tech Partnership
18 Suffolk Work and Skills
Ports and Logistics
The transport and logistics sectors in Suffolk include warehousing,
storage, road and rail transport, freight and sea shipping. The Port of
Felixstowe is Britain’s largest container port and of major importance
to the UK economy. Along with the other ports, activities include
importing and exporting goods, providing transport for offshore wind
farm workers and support leisure and tourism. This sector probably has
more roles than you realise – why not do a bit of research and see if
there’s something that suits you?

                                                                      Skills and qualities
 What is happening?                                                   Problem solving • Communication • Team
 ➜ Ports, transport and logistics are hugely                          working • Customer service • Maths • Attention
 important to the UK economy with a                                   to detail • ICT • Planning & organisation •
 predicted 1.2 million workers needed by                              Leadership • Reliability • Business knowledge •
 20221.                                                               Initiative • Innovation • Negotiation skills

 ➜ There’s huge demand for skilled people                             Useful subjects
 in areas such as driving, ICT, warehouse                             Maths • Physics • Design and technology
 management and customer service.                                     • English • Science • ICT • Languages
 ➜ In Suffolk, the ports and logistics industry                       • Business studies
 employs around 16,000 workers2 and more
 than one in ten jobs in Suffolk Coastal is in                        What could you earn?**
 logistics3.                                                           Large goods vehicle driver                £27,950
                                                                       Fork lift truck driver                    £21,150
 ➜ Drivers are in huge demand - 150,000
                                                                       Postal worker                             £24,670
 needed by 2020 – there’s a severe shortage
                                                                       Importer/exporter                         £29,500#
 of LGV drivers in the UK4.
                                                                       Storage and warehouse manager             £30,150
 ➜ Technology is having a huge impact on                               Distribution manager                      £37,450
 this sector; the rise in technologies such                            Ship’s officer                            £38,400#
 as GPS tracking and electronic signature                              Aircraft pilot                            £86,850#
 scanners has led to more roles becoming
 multi-skilled, making it harder to recruit.                          On the web
                                                                      www.careersatsea.org
 ➜ Young people are desperately needed in
                                                                      www.ciltuk.org.uk/Careers/CareersInformation
 this sector and opportunities to join are likely
 to increase.
                                                                    Local employers
 ➜ The Port of Felixstowe runs engineering
 apprenticeship courses with West Suffolk                           • The Port of                    • Associated
                                                                      Felixstowe                       British Ports
 College and Associated British Ports takes
                                                                      (Hutchison Port                • China Shipping
 on apprentices as well as running a graduate                         Holdings)                      • DFDS
 scheme. Felixstowe Trade and Enterprise                            • CEVA Logistics                 • Mediterranean
 College runs specialist courses in shipping,                       • Damco                            Shipping Company
 logistics and transport.                                           • XPO

1
  UKCES 2 Business Register of Employment Survey 2015 3 Invest in Suffolk 4 Skills for Logistics
** Annual Survey of Hours and Earnings 2016. Average full-time (median) salary rounded to the
nearest £50. # Estimate from mean salary                                                           Suffolk Work and Skills 19
Major employment and growth areas

                                                                Travel and
                                                                Tourism
                   Construction and the
                   Built Environment

                  Agricultural
                  Science and Food

                                              Growth corridor
                       Bio
                       Tech

                                   Manufacturing
                                   and Engineering
                                                           Sudbury
                                        Major energy
       Key to growth                    infrastructure

                                        Wind
          Advanced manufacturing        power
          and engineering
          locations
                                       Port

20 Suffolk Work and Skills
Health and
 Creative              Social Care
 Industries

                               Beccles Enterprise
                        Bungay           zone

                                                    Energy
                                                    including
                                                    renewables

           Eye

                                             Sizewell

Growth                                       ICT and
corridor                                     Computing

                                   Ports and
                                   Logistics

                 Financial
                 Services
Sales
and Retail
                                        Suffolk Work and Skills 21
Skills, skills, skills

 As well as qualifications, employers also look for the skills
 people have when they’re applying for jobs. Here are some
 of the skills that employers are most looking for from you:

                  Business and customer awareness
                                                           Skills like these are
                                                    ICT    called employability or
       Technical and practical
                                                           transferable skills because
                                           Team working    you can use them in many
                  Numeracy                                 different types of jobs.
                                    Self-management
     Problem solving
                                                          Employability skills
             Communication and literacy                   are as important
                                                          as qualifications to
                                                          some employers.

How can I show that I’ve
got these skills?
Communication and literacy
Speak up! Join in with discussions, express your
opinions thoughtfully, but also listen to what
others have to say. If you’ve done a presentation
at school, explain how you presented it clearly
and why.

Team working
Good proof of teamwork is having taken part in
a team sport, drama production or other activity.
This might be within school or in your own time.
Show that you can get on well with others, value
their opinions and communicate well in order to
complete a team task.

22 Suffolk Work and Skills
“   By the time you’re 38 you could have had 10 different jobs.
                                That’s why you’ll need a good set of transferable skills!
                                                                                                   ”
Problem solving                                      The benefits of work experience!
Explain how you would identify a problem and         Employers really value work experience -
how you would solve it. You could come up            you’re more likely to get a job if you’ve had
with different ways of tackling it and who else      some experience of a working environment.
you would need to involve. If you can think of       Universities also look for people who can
something you’ve had to tackle that was difficult    show that they have some work experience
then show that you’re not afraid of a challenge.     when applying. You can learn new skills and
                                                     understand why they are important by spending
Business and customer awareness                      time in a workplace. But another real benefit
Dealing with the public involves a range of skills
                                                     is that you get the opportunity to see if a type
and qualities. Show that you understand the
                                                     of work is going to suit you. It might just set
need to communicate well and can remain calm
                                                     you on the right path! Your school or college
in difficult situations.
                                                     should be making sure you get plenty of chance
                                                     to experience world of work and meeting
                                                     employers during your education.

                                          ✔
                                                      To find out more about your skills and how to
                                                      brush up on them try the skills health check
                                                      tools on the National Careers Service website
                                                     (search for ‘national careers service’ online)

                                                                      “It was an opportunity
                                                                      to experience day to
                                                                      day office life being an
                                                                      administration assistant,
                                                                      attending meetings,
                                                                      inputting data and writing
                                                                      reports. Work experience
                                                                      helped me prepare for
                                                                      work life and also mature
                                                                      as a person. It helped me
                                                                      understand there is more
                                                                      than just a computer in
                                                                      an office but different
                                                                      departments which help
                                                                      contribute to make an
                                                                      office work.”          Kiran

                                                                          Suffolk Work and Skills 23
What is the employer looking for?
    When you’re ready to apply for a job or apprenticeship it’s important to make
    sure you’ve researched carefully what the job actually is and what is expected
    of you. Just a little extra time spent on your application could be the difference
    between getting an interview and missing out.

                                              Cool. If you get it
 I’m going to apply for a                 you could afford to come             It’s working in
job that I’ve seen. I need                  on holiday with me            an office somewhere.
   to earn some money.                            and Jay.                  I’ll just fire off my
                                                                                   usual CV.

                                                                                       Same one?

                                        Remember
                                 last time you got some
                             feedback they said they felt you             It’s really hard to
                             didn’t really know what the job         know what they’re looking
                             was about and weren’t sure you          for when I haven’t worked
                                      were that keen.                     anywhere before.

            Get online and do some
           research on the job you’re
        applying for – and the company
         – look at what the employer                                     On the next page
          wants and think about how                                     are some skills and
                you could fit in.                                    qualities an employer will
                                                                           be looking for
                                                                              from you.

  24 Suffolk Work and Skills
Employers like someone who...

✔
               Putting all of this advice into action will
               help you to secure a job and stay in it!

Employers like        What you can do
someone who...

shows initiative      Get a part-time job or do some voluntary work.

takes care in         Fill in your application form clearly, look smart
what they do          at the interview and always be on time.

is keen and           When applying for a job, think carefully about
enthusiastic          how you put yourself across. Once you’re
                      working, always appear willing.

has employability     Think about something you’ve done at school or
or transferable       in your spare time that shows how you’ve used
skills                a skill. This could include giving presentations or
                      playing a team sport.

is adaptable          Show examples of how you’ve adapted to
                      change, such as leaving school. Make it clear
                      that you’re willing to learn new skills.

can work well         Use examples from school or out-of-school to
in a team             show how you can get on with others.

is reliable           Once you’ve got a job or apprenticeship place
                      turn up on time every day. Ring into work if
                      you’re unwell (but not just a sore throat) to let
                      them know you won’t be coming in.

                                                                            Suffolk Work and Skills 25
Pathways into work
Preparing for your next step
As well as searching for work through the usual routes there are a number of local
websites and events which can help to give you information, build your confidence,
develop your skills and put you in touch with employers, colleges or sixth forms:
The Source      Suffolk’s careers information and advice website has lots
of information on apprenticeships and traineeships, work experience,
further study and loads of other information and advice to help you
make the choice that’s right for you. Go to www.thesource.me.uk

The Suffolk Skills Show        is the largest employer-led skills and careers event in the area.
Taking place in October each year, it’s an opportunity to meet with employers, colleges, higher
education and apprenticeship providers from across Suffolk.

icanbea...     a website designed to educate you in the massive spectrum of opportunities we
have in Suffolk and Norfolk. Provides Information about all the most important
industries in the East as well as a direct link with the key companies in them!
www.icanbea.org.uk

                                                                 Work experience
                                                                 and volunteering
   Further education                                             A work placement is a great way
   If you want to continue learning
                                                                 to gain experience of the world
   in an education setting then                                  of work and to learn new skills.
   sixth form, college or sixth form                             Employers are especially keen on
   college could suit you provided                               people who have got some sort of
   they offer you the right subjects.                              work experience and it could
   You could choose academic                                         give you the edge at an
   qualifications such as                                             interview. Your teacher or
   A levels, or vocational                                            careers adviser can help.
   (work-related) study such                                          Your school should also be
   as a tech-level qualification.                                    offering you the chance to
   Both further education or                                         meet employers or attend
   an apprenticeship could                                           workplaces to help you
   lead to higher education.                                         understand a range of future
   For further information                                           opportunities.
   on your next move read                                           Alternatively you could develop
   ‘Choices at 16+’ in the                                        your skills and experience whilst
   My Learning section on                                          studying by volunteering. There
   www.thesource.me.uk.                                             are lots of opportunities to
                                                                     choose from including the
                                                                      National Citizen Service.
                                                                      Check out the websites on
                                                                      the inside front cover of
                                                                      this guide.

26 Suffolk Work and Skills
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