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Working Life
THE PSA JOURNAL DECEMBER 2019
Stand up for
library workers
Working for free
PSA pay survey
New Holiday Homes
Get more contents
Get more
value from
4 President’s Message
value from
Working Life 5 Obituary: Lynn Middleton
Te Mahinga Ora
your PSA
6-7 News in Brief
THE PSA JOURNAL
your PSA
8 Equal Pay
Working Life is published quarterly.
9 Stand Up for Library Workers Campaign
membership.
Views and opinions expressed in
Working Life do not necessarily
10 Mana Wahine Claim
membership.
represent PSA policy.
Editor: Jo O'Brien 11 PSA Pay Survey
Design & layout: Dan Phillips.
Contributors: Kerry Davies,
12 PM’s address to CTU Conference
Alastair Reith, Bronte Ammundsen,
Kirsten Windelov, Nia Bartley,
13 Fair Pay Agreements
Tania Siwatibau, Andrea Fromm,
Caleb Gordon
14-15 Public Service Day Awards
Printing: Webstar, Masterton. 16-17 Holiday Homes
Your union exists to work on your behalf, with all PSA Executive Board
PSA members eligible for additional benefits – through Janet Quigley (president),
18 Local Government
Your union exists to work on your behalf, with all Kathy Higgins, Kelly Cotter,
‘member-only’ schemes that offer services and value
PSA members eligible for additional benefits – through Benedict Ferguson,
19 Pasefika Climate
beyond what the for-profit market will provide. Marshall Tangaroa, Lesley Dixon,
‘member-only’ schemes that offer services and value 20 Sector Hui and Māngai
Pania Love, Stacey Muir,
beyond what isthe
One of these for-profit market
HeathCarePlus. will provide.
Created by unions Megan Barry, Erin Polaczuk, Glenn
Barclay, and Kerry Davies. 21 Te Ao Māori
for members, it’s a unique type of healthcare that
One of these is HeathCarePlus. Created by unions
maximises value for you – not profits. Our day-to-day PSA contact details 22 UnionAID Anniversary
for members, it’s a unique type of healthcare that PSA, PO Box 3817, Wellington.
plans bring genuine benefits through everyday life
maximises value for you – not profits. Our day-to-day
(not just when someone gets ill) and can leave a typical Freephone 0508 FOR PSA 23 ILO Anniversary
plans bring genuine benefits through everyday life (0508 367 772).
family better off by hundreds of dollars every year.
(not just when someone gets ill) and can leave a typical
24 Health Forums
Email enquiries@psa.org.nz.
family better off by hundreds of dollars every year. 25 Member Profile: Champion Kickboxer
And once you’re a member our value can extend
to your family – and last not just for the rest of your 26 Member Profile: GNS Scientist
And once you’re a member our value can extend
PSA membership, but for the rest of your life.
to your family – and last not just for the rest of your 27 Te Reo Column
PSA membership, but for the rest of your life.
28 School Strike 4 Climate Pics
So find out the difference
29 Around & About Pics
that a few dollars a week*
So find out the difference
could make for you – On the cover 30 Out@psa
that a few dollars a week*
at healthcareplus.org.nz Rachel Raphael, Susan Heron, and
could make for you – Chantalle Smith at the Stand Up for
Library Workers campaign launch
at healthcareplus.org.nz
*Terms & Conditions apply
*Terms & Conditions apply www.psa.org.nz Working Life December 2019 3
President's message Equal pay
“TELL PEOPLE HOW IT IS
Obituary: Lynn Middleton
Let’s hope that by this time next
year those dates will be closer to
FOR YOU”
Christmas!
Tēnā koutou e te whānau
PSA’s first female national secretary and equal pay leader
In October I was fortunate to WELL DONE
PSA members and staff are and Employment Equity
attend the Council of Trade Unions I’d also like to take this
deeply saddened by the Taskforce.
Conference along with other opportunity to congratulate our
recent and sudden death
members of the PSA delegation. members and staff who ran in the Lynn was also a founding
on November 13 of former
local body and DHB elections in member of the Public
The address by Prime Minister PSA national secretary
October. It takes guts to stand up Service Tripartite Forum,
Jacinda Ardern was a time to take Lynn Middleton.
for what you believe in so I salute where she successfully
stock of all the great things that
all your efforts. Lynn played an important advocated for the creation
have been accomplished in the last
and significant role in the of a public service
two years. Congratulations also to all our union movement, working superannuation scheme.
These include strengthening union members whose hard work and for NZEI, NZCTU, PSA and
industry standards through fair pay Lynn was gregarious and
rights, restoring proper breaks for dedication has been recognised in Education International.
agreements. fun to work with. She
workers, the raising of the minimum the Public Service Day and Spirit
So let’s be loud and clear that we of Service Awards in the last few After leaving her role as embraced life and people,
wage, the extension of paid parental
aren’t up for negotiation on this months. women’s officer at the putting everyone at ease
leave, and progress on equal pay
important issue! CTU, Lynn became PSA and spreading her warmth
claims.
Finally I’d like to thank delegates national secretary in 1999. and support.
The Prime Minister’s speech WORKING FOR FREE and staff for the huge year we’ve She was the first woman to
key leaders throughout the public PSA President Janet
along with a recent Facebook post had and the gains we’ve made as a take on that role.
On November 18 the PSA and other service. Quigley remembers Lynn as a
highlighting this Government’s union which now numbers 75,000
unions marked the date that all New As a member of the newly formed special person who mentored and
achievements are reflected in the members. Lynn was a committed feminist
Zealand women began working for three person PSA Secretariat until paved the way for other women in
positive comments I hear when I and promoted the rights of working
free until the end of the year. I wish you all a safe and happy 2004, Lynn led the union into the union movement both here and
travel around the country.
festive season and hope you get to a period of strong membership women throughout her life. She was a internationally.
I have also been thinking about powerful advocate for equal pay and
So let’s shake off the negativity enjoy a well-deserved break with growth, growing engagement with
our Pasefika sisters who have been We will all miss her dearly.
that’s being spun by some. Let’s your families. Government and employers. She pay equity and represented the PSA
working for free since the end of
celebrate what’s been achieved and formed important relationships with on the Labour-led Government’s Pay National Secretary Kerry Davies
September, and our wāhine Māori Ngā mihi nui ki a koutou katoa
look ahead to what’s still to do.
who have been working for free
Working for Free
since October 12. Janet Quigley – President, PSA
FAIR PAY AGREEMENTS
Top of that to do list are fair pay
Wellington
agreements which would give Women's
better pay and protections to some Network Hub From November 18 New Zealand CLOSING THE GAP our Mana Wahine treaty claim is
of our most vulnerable workers. hosts Nia Bartley women effectively began working for throwing light on the causes of the
(CCDHB), free until the end of the year because The PSA continues to lead the charge
pay gap and other employment
Chantelle to reduce that pay imbalance.
In the last month we’ve been Smith (National of the 11.9% pay gap between men inequities suffered by wāhine Māori,
rallying members to respond to a Library), and and women. p.10.
Mari North
You can read more about our efforts
Government discussion document
(Wellington City For Pasefika women the statistics are including the launch of a libraries
on FPAs. And thanks to your massive response
Council) are at campaign, the DHB Admin workers’
even more damning – they’ve been to our first-ever unionwide pay
the forefront of
I’ve been encouraging our lowest the PSA's fight to working for free since September 29 select committee appearance and
survey, we can tell you more about
paid members to tell people how it make Working For due to a 25.5% pay gap. donation drive, a new claim for
Free dates a thing gender and ethnic pay gaps across
is for you. public service admin workers,
of the past. The pay gap is almost as dire for the PSA – and how we plan to use
and the establishment of regional
We need to stop those employers wāhine Māori – a 22.1% pay gap left the survey results to give you pay
Women’s Network Hubs on pg. 8-9.
who look to exploit them as them working for free since October transparency through a new online
cheap labour by setting minimum 12. Research being undertaken for pay tool, p.11.
4 www.psa.org.nz Working Life December 2019 www.psa.org.nz Working Life December 2019 5
In the public service, the PSA is working with a number of
MORNING TEA TO TAUTOKO
employers to resolve Holidays Act compliance problems
LIVING WAGE
NEWS IN BRIEF
that have left thousands of workers short-changed. The
PSA acknowledges that some agencies have already
rectified the issues, while others are in the process of doing
so.
Contact your PSA delegate if you have questions regarding
NEW ERA FOR PUBLIC SERVICE Many thanks to everyone who shared their views and possible underpayment of your holiday pay.
congratulations to the two winners of the supermarket
The PSA supports a bill to reform the public vouchers!
service which was introduced into Parliament in NEW SCIENCE COMMITTEE
LEADERS
November. NIWA INDUSTRIAL ACTION
The PSA’s National Science Committee has recently
We welcome the clarification the bill provides about
elected Grant Rennie from AgResearch as the new
the role of the public service in relation to the Treaty of
convenor and Delia Tamsen from GNS Science as deputy
Waitangi.
PSA Department of Internal Affairs members at the convenor.
We strongly endorse its affirmation that public servants National Library and Ngā Taonga in Wellington held a
morning tea during Living Wage Week in November to Grant replaces past President Paula Scholes, while Delia
have the same rights as other citizens.
show their solidarity for the cleaners and security guards replaces Mark Andersen.
We are also keen that the new legislation includes a there who are E tū members. While they’re big shoes to fill, Grant and Delia are up
commitment to meeting the Gender Pay Principles,
PSA National Library delegate Chantalle Smith said the for the challenge and bring fresh perspective to the
which provide a framework for eliminating gender
security staff and cleaners are their whānau. Committee.
pay gaps and other gender-based inequalities in the
workplace.
“We don’t think it is right that they are paid so little. They JUSTICE REFORMS
The PSA will continue working with Government around work hard and do long hours, and yet they still struggle.
details such as the mobility of public servants between We will support these workers until they are paid fairly.”
departments, in the hope the new legislation will
DIA has now approved the Living Wage for its workers. It’s
improve productivity and working conditions.
hoped this could assist the campaign for the Living Wage
We encourage members to make submissions on the Hundreds of NIWA members across the country walked for the security staff and cleaners.
bill or contribute to the submissions of the PSA and Te off the job for two hours on November 21, and refused to
Other events for Living Wage Week included the Auckland
Rūnanga o Ngā Toa Āwhina. submit timesheets for two weeks.
opening of the My Life to Live photographic exhibition
During the strike the workers were out in their about refugee workers.
ELECTION 2020: WHAT MATTERS communities cleaning up beaches, parks and rivers.
Ministry of Justice national delegates met with Justice
TO YOU Living Wage Aotearoa is also celebrating its success in Minister Andrew Little at PSA House in Wellington in
PSA members have agreed to a proposed 2% pay getting many local government election candidates to October.
A lack of affordable housing, healthcare, pay, work and
increase, but the PSA believes NIWA's refusal to commit to extending the Living Wage.
the cost of living, and climate change are concerns that The PSA has also written a letter to the Minister
settle after 16 months is part of a wider approach to
are likely to be on your minds in election year. outlining members’ views on Hāpaitia te Oranga
undermine the collective employment agreement and HOLIDAYS ACT UNDERPAYMENTS Tangata, the proposed reforms to the justice system.
They were the common themes to emerge from a survey union membership.
of PSA members in October. The PSA and other unions have agreed a
memorandum of understanding with DHBs and the These include the need for more support for mental
NIWA has been refusing to allow overtime
We asked you what you were most concerned about for Labour Inspectorate on a national process to identify health and addiction issues; general support for people
compensation for working unsociable hours, and some
your families, your workplaces, your communities and and rectify non-compliance with the Holidays Act. before, during and after incarceration; and the need
members say they feel targeted and discriminated
for New Zealand – and what you think needs to change. to focus on institutional racism, rehabilitation and
against.
In October the Health Minister David Clark said prevention.
In every general election we speak up for PSA members It was the first industrial action taken by workers at a sampling of payroll records found $550-650 million is
and the public and community services you work in. owed to DHB staff due to non-compliance. The letter also states that the PSA and Te Rūnanga o Ngā
Crown Research Institute since they were created in
Your responses to our survey will contribute to our Toa Awhina expect to be actively involved as a partner in
1992.
campaign planning for Election 2020. We’ll update He estimates it will take two years for DHBs to review the reform process.
members in the New Year on how you can be involved. and rectify the historic issue.
6 www.psa.org.nz Working Life December 2019 www.psa.org.nz Working Life December 2019 7
Equal pay Equal pay
Stand up for library workers
Kindly leading the way Local government library assistants launched a campaign on November 22 to
raise awareness of their equal pay claim and the work they do.
to Equal Pay At the launch during the
Wellington’s Women's Network
Hub event, delegate Chantalle
Smith spoke of how research for
As women began working for free in New Zealand on November 18, the PSA was their equal pay claim had found the
working hard on a number of fronts to close the gender pay gap. skills required to do their job could
be broken down into 22 separate
PUBLIC SERVICE ADMIN It was a reminder to the DHBs categories.
Equal Pay organiser Jo Taylor, DHB that admin staff are still fighting
CLAIM admin delegates Nancy McShane and “They include information
Jennifer Rankin, and support worker Judy for Equal Pay, and still doing
A letter has gone out to chief Robb at Health Committee appearance amazing mahi to help ensure New technology, emotional, social and
executives in the public service, ACC Zealanders get the health care they caring, teaching, local and general
and Kāinga Ora raising an equal pay need. knowledge, cultural sensitivity, and
claim on behalf of PSA members who health and safety.”
perform clerical and admin, customer It was also an opportunity to
support, and call centre work in those turn their organisational skills to “Everybody loves their
agencies. addressing a need in the wider libraries, but we need to make
community. sure the salaries of library
It’s a significant claim which we hope Stand Up for Library Workers campaign
workers reflect the work they committee: Olga Hemmingsen, Jenny
will deliver equal pay to about 10,000
of the lowest paid workers in the
WOMEN EMPOWERING do.” Merton, Bronwyn Maxwell, Susan Heron,
public service, along with ACC and WOMEN Chantelle Smith, and Rachel Raphael
Kāinga Ora. EQUAL PAY CLAIM
In the same week an event was held
to establish a Wellington Women’s UPDATE
Their work has historically and is can take to each council to bargain PHOTOGRAPHIC
Network Hub. The campaign launch came as for its implementation.
currently performed by mainly female EVIDENCE
employees – and has historically and action ramps up on the local
It was one of a series of Women’s
continues to be undervalued. government library assistant’s equal SPRINGBOARD FOR EQUAL As part of efforts to raise
Network meetings taking place awareness of the many different
around the country to set up
pay claim. PAY
We’re now awaiting a response from responsibilities of library assistants,
employers to the claim. regional hubs. In May this year the PSA notified the While this claim is specificly for local we’re asking members to send in
six large urban councils – Auckland, government library assistants the PSA photos of the mahi they do.
The hubs will be led by members to
HEALTH COMMITTEE “We celebrate the select committee Tauranga, Hamilton, Wellington, also believes all local government
increase regional activity on issues So far the photos sent in show
APPEARANCE appearance, which was a result of
affecting women such as equal pay. Christchurch and Dunedin – that
workers in female dominated
library workers doing everything
the 12,800 signatures we collected occupations may suffer gender-based
DHB Admin delegate Nancy McShane we believe local government library from organising kids and teens
for our DHB admin petition,” says pay discrimination.
spoke to a submission on their equal They will offer an opportunity for assistants suffer from illegal gender- holiday programmes, book
pay claim before the Health Select PSA equal pay campaign organiser members to take on leadership based pay discrimination. The claim could also provide a groups, supporting adult literacy
Committee, in the same week that Jo Taylor. roles, and grow their confidence platform to achieve equal pay for and numeracy programmes and
women began working for free. and skills. A bargaining committee has now library workers in other sectors heritage festival events, to running
DHB DONATION DRIVE met with council representatives including the public service. workshops on what to do with your
The submission urged that pay Earlier hub meetings were held and is working on Terms of DNA results.
increases for DHB admin workers DHB admin workers also brought in Christchurch and Nelson in Our aim is to use equal pay
Reference for the claim.
be funded to recognise the historic kindness to the equal pay fight by October, while future events are settlements in one occupation or Some of the photos will be posted
undervaluation of their skill and organising donations for local food being planned for Dunedin and The aim is to agree on an equal pay sector to achieve equal pay across our on the library workers campaign
expertise. banks in the lead-up to Christmas. Auckland. rate for library assistants that we membership. page: psa.org.nz/libraries
8 www.psa.org.nz Working Life December 2019 www.psa.org.nz Working Life December 2019 9
Mana Wahine Pay survey
‘Our passion is perceived as a threat’ Stark statistics help fight for equal pay
Mana Wahine claim gathers powerful evidence
and transparency
More than a third of PSA members PSA FEE STRUCTURE you know more about that once the
A survey of wāhine Māori in the or 27,291 of you shared your pay analysis is complete.
PSA has drawn a fantastic response information with us in our first union- We are also using the survey results
- with more than 900 members wide pay survey in September. to model changes to the PSA fee Thanks to everyone who took the time
taking the time to tell us about their structure to make it fairer. We’ll let to complete the survey!
employment experiences. Your salaries generally reflect the
gender and ethnic pay gaps seen in Graph 1: FTE Salary by Ethnicity and Gender
The survey was held to help gather the wider workforce with Pākeha men
evidence for Te Rūnanga o Ngā Toa well out in front of other groups. (See
Āwhina’s Mana Wahine Waitangi graph 1) Pacific Peoples Female
Tribunal claim, which challenges
treaty breaches that have led to We are starting to analyse the results
employment inequities for wāhine. by occupation to support our work to Māori Female
achieve equal pay.
A clear result emerging from the
survey is the high percentage ONLINE PAY Pacific Peoples Male
of respondents who reported
Mana Wahine claim rōpū: Marcia Puru, Dolly Larkins, Helen Panoho, Sue O’Shea, Tania Te Whenua,
TRANSPARENCY TOOL
experiencing bias, racism and
Marshall Tangaroa, claimants Paula Davis and Georgina Kerr, and Leslie Dixon. (Absent claimant The PSA policy team plans to use the Pākehā Female
discrimination at work. Llani Harding)
data to create a new online pay tool
We’ll have more survey findings which should be available for use by
They said systemic bias, racism While New Zealand women Māori Male
once our analysis is complete. members only from early next year.
and bullying continued into the effectively began working for free
About nine members have stated workplace. on November 18 due to a 11.9% pay The tool is an important development
they’d like to present their story to gap with men, wāhine Māori have as it will help give members Pākehā Male
Others spoke of being labelled too been working for free since October
the Waitangi Tribunal, while 75 are transparency around pay rates in their
confrontational, strong, difficult, 12 due to a 22.1% pay gap.
interested in becoming Kaikōkiri profession, national secretary Glenn
assertive or aggressive in the
00
00
00
00
00
00
00
00
00
Mana Wāhine or advocates, and Barclay says.
0
0
0
0
0
0
,0
,0
,0
workplace. One wahine said her Our own PSA Pay Survey also
0,
0,
0,
0,
0,
0,
00
10
20
$7
$4
$5
$6
$8
$9
$1
$1
$1
almost 200 are willing to be ‘passion is often perceived as a reflects the gender and ethnic pay “Without pay transparency people
contacted about their responses. threat’. gaps in the wider workforce. (see negotiating their pay are on an uneven Graph 2: FTE Salary distribution sample respondents
next page) footing with their employer. It allows
The claimants would like to thank PSA Kaiwhakarite Māori Marcia 3000
all those who participated in the pay inequities to continue and grow.
Puru says the kōrero was often “The numbers remain terrible for
survey. “emotional” but the strength of the Māori and Pasefika women,” says 2500 Median
“There is very little transparency in
wāhine in overcoming barriers also PSA organiser Dolly Larkins. New Zealand around rates of pay
KŌRERO AT HUI shone through. for different occupations. We aim to 2000
“We need to get some hits on the
Responses
Heartfelt kōrero from wāhine use the survey to make this kind of
The kōrero from the hui will provide board. Let’s hope this claim helps us
Māori about the injustices they’ve information available to you in an 1500
further evidence for our Treaty to do that.”
experienced were also heard during ongoing way.”
claim.
this year’s sector hui. The claimants expect to hear more 1000
SHOCKING STATISTICS about a hearing date in April. AVERAGE SALARY
Wāhine at the hui spoke of how the 500
education system had failed them They’re moving into full campaign Initial analysis of the data shows the
As work progresses on the claim,
through bias, segregation, a lack mode with the development of average full-time equivalent salary for
new statistics are emerging about 0
branding, and plans to hold a stall PSA members is $66,482, while the $0 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000
of Te Ao Māori in schools and of the persistence of the pay gap for
at Waitangi in February. median is $61,000. (See graph 2)
encouragement to achieve. wāhine Māori. Annual FTE Salary
10 www.psa.org.nz Working Life December 2019 www.psa.org.nz Working Life December 2019 11
Industrial relations Industrial relations
Fair Pay Agreements will give workers a fairer deal
The PSA and other unions believe
Fair Pay Agreements will offer a
fairer deal for many of this country’s
most vulnerable workers.
That’s why we’ve made a
submission on the Government’s
new discussion document on
FPAs and have been encouraging
members to make sure their voices
are heard.
This Government has stated its
“We are delivering, but we have so much
commitment to improving the well-
being of all New Zealanders.
more to deliver”
Economic studies commissioned by PSA delegation at CTU conference
the Council of Trade Unions have
found a return to sector bargaining develop co-ordinated industry-wide company, makes it harder than it
in the form of FPAs is the most strategies for training and workforce should be to protect the pay and
The CTU Biennial conference in October was an opportunity to reflect on the effective thing it could do to achieve development. conditions of workers.
significant gains made for working people during the Government’s first two years that.
Fair Pay Agreements will ensure no
in power - and to challenge it to go further. NO MORE RACE TO THE worker is left behind.
WHAT ARE FAIR PAY BOTTOM
In her speech to the conference, leave to six months, and introducing health and addiction workers. AGREEMENTS? Currently low wages and insecure HOW WILL THIS
Prime Minister Jacinda Ardern spoke domestic violence leave to support Currently too many New Zealanders conditions are the norm for AFFECT PUBLIC SERVICE
of her Government’s achievements. those escaping it. MORE TO DELIVER endure poor working conditions cleaners, security guards and WORKERS?
They include the lowest rate of She said the Government had The Prime Minister acknowledged in jobs that don’t pay enough and supermarket workers, so these are
offer few opportunities for career The first areas where FPAs will be
unemployment in 11 years and the made changes to the Employment the frustration of those who believe the first groups proposed to be
progression. trialled are in the private sector, but
creation of 92,000 new jobs. Relations Act to “give voice to the the Government should be doing covered by FPAs.
the introduction of these laws will
greatest asset we have, our workforce more, faster. FPAs will set minimum employment benefit all workers.
In April this year a $1.20 increase Some of these workers have
and our people”. The changes make standards that will apply to all
to the minimum wage put the She said work is continuing to update organised to win improved pay
it easier for workers to know about workers in an industry. FPAs are proposed to apply to
Government on track to meet its goal pay equity legislation and to progress and conditions, but the companies
and join their union, and strengthen contractors as well as permanent
of lifting the minimum to $20 an collective bargaining and union equal pay claims, and that Fair Pay Early in January a working group led they work for must then compete employees.
hour by 2021. rights. Agreements are “part of the longer by former Prime Minister Jim Bolger for contracts with non-unionised
term solution for those ... in the low recommended that bargaining for companies. In many government departments,
“With more jobs and better wages Other gains include the largest pay wage economy”. there is a second-tier workforce
FPAs should begin when called for By establishing consistent
we’re seeing real improvement in increases in a decade for nurses by either 1000 workers or 10% of made up of contractors and workers
New Zealanders’ wallets,” the Prime and teachers, along with significant But she said challenges caused by standards for pay, breaks, hours and from labour-hire companies.
workers in an industry.
Minister said. investment in the mental health years of neglect under National safety practices, FPAs will prevent
workforce. require more than a quick fix. Employers, government and unscrupulous employers from It is a priority of our union to end
this situation. Everyone deserves
WORKERS’ RIGHTS “We need to stay in Government
unions would then negotiate terms undercutting employers that treat
On the equal pay front a claim for covering every workplace within workers better. equal pay for equal work, and public
Jacinda Ardern also highlighted Oranga Tamariki social workers has long enough to ensure these policies sector employers have for too long
that industry, regardless of whether
measures including restoring the seen them gain pay increases of up stick and prove their worth... We are Unions have limited resources, and used contractors and temping
workers are union members or not.
right to reasonable meal and rest to 30%, while the care and support delivering, but we have so much having to fight the same battles agencies to try and undermine our
breaks, extending paid parental settlement was extended to mental more to deliver.” They would also work together to over and over again, company by collective agreements.
12 www.psa.org.nz Working Life December 2019 www.psa.org.nz Working Life December 2019 13
Public Service Public Service
young people so she can find the the Manukau District Court. have to be flexible and adaptable
right employment opportunities and rely on their local networks and
for them. She got a young man The service helps people affected by relationships to get things done.
who was headed for prison onto a family violence to get the support
course and supported him through they need. MSD assistant service centre
to graduation, so he now has very manager Firoza Shaikh
With six decades of frontline service
different prospects. between them, Jacqui and Tiana (who Earlier this year
Brittnee builds relationships with is not a PSA member) bring strong Firoza supported
employers, encouraging them to give cultural understanding to their work the Muslim
young people a chance. She’s helped with Tangata Whenua and Tangata community in
place them in the Police, Defence, Pacifica. Christchurch and
hospitals, hotels, call centres, her colleagues in
They also provide a weekly clinic the wake of the
construction, security and traffic servicing the New Zealand Prostitute
Honours for workers on frontline
management roles. terror attacks.
Collective, working with transgender,
Inland Revenue customer takatapui and sex workers. Her compassion and empathy
compliance specialist Rochelle enabled her team to work in different
The pair help Auckland’s most ways to make sure the people of
Bouterey
PSA members were to the fore as the Public Service Day awards vulnerable people to navigate the Christchurch got the support they
social support system in a way that
were announced in November. Rochelle is
takes away fear and uncertainty.
needed.
committed to
The inaugural Public Service Day
– Te Rā Kāwanatanga was held last
reputation for exceptional customer
service, and has brought experience
During 19 years of public service, she
has shown the ability to earn trust
ensuring New
Zealanders have
Corrections probation officers These
women bring
Georgina Delamere and Penni Gray
year so this is the second year the and expertise to a range of national and respect and to build enduring trust and
awards have been handed out. projects. relationships with communities. confidence in our
We’re proud of all our members Her spirit of service extends well She’s passionate about her work,
tax system, and works to ensure it is
fair, efficient, and effective.
the values
who received Public Service Medals
or State Services Commissioner’s
beyond the workplace. in particular, supporting the
development of young Pacific Her investigation into suspected of kaitiaki,
manaaki,
Commendations for Frontline Maree helped bring an educational leaders. She is known for creating multi-million dollar income
Excellence. initiative for young people and a safe space for Pacific voices to be suppression by a restaurant chain
rangatira,
repeat offenders with serious nurtured and heard. led to one of the most significant
“It’s well-earned recognition of the driving offences to Southland. Her prosecution cases undertaken by IR Georgie and Penni are helping create
wairua, and
amazing mahi they do to improve the commitment extended to working
FRONTLINE EXCELLENCE in the past decade. safer communities on the isolated
lives of their fellow New Zealanders,” evenings and weekends with
COMMENDATION East Coast, which has historically
whānau to
says PSA national secretary Glenn offenders to make a positive impact Rochelle displays the highest
Barclay. in their lives. RECIPIENTS standards of integrity, and inspires been difficult for the Department of
Corrections to service.
their everyday
MSD national limited service everyone she works with.
Ministry for Pacific Peoples
PUBLIC SERVICE MEDAL volunteer coordinator Brittnee Each week they travel 240 kilometres
southern regional partnerships MSD case managers Jacqui Karena
RECIPIENTS
Ministry of Justice court services
director Diane Fenika
O’Brien and Tiana Timoteo from Ōpōtiki to Potaka and back,
working with communities, whānau practice.”
Each year Britnee and external stakeholders to develop
Diane works
manager Maree Hayes helps 400 young
tirelessly to a “korowai o manaaki” (wrap around Firoza has now returned to her role
people through support) to people in predominantly in Auckland, where she continues to
For 43 years, ensure the
the Limited small Māori communities. support the victims and families who
Maree has been perspectives of
Service Volunteer have moved up there.
putting people South Island
course, which These women bring the values of
first. Pacific
builds their confidence and Jacqui and Tiana manage kaitiaki, manaaki, rangatira, wairua, Her exceptional service in
communities are
As an Invercargill motivation as they enter the the Community Link in Courts and whānau to their everyday extraordinary circumstances has
reflected in the
courts employee, workforce or training. service at the Auckland District Court practice. made a genuine positive difference in
design and implementation of
she has a and helped establish the service at the victims’ lives.
programmes affecting Pacific people. She works to get to know the Often working in isolation, they
14 www.psa.org.nz Working Life December 2019 www.psa.org.nz Working Life December 2019 15
happyholidays
PSA Plus PSA Plus
Mangawhai Heads,
Northland
Whitianga,
CBD, Coromandel
As our thoughts turn to sand, sea and summer holidays some members will be Auckland
looking forward to a welcome break at our PSA holiday homes.
This summer we’re pleased to be able to offer two new accommodation options in
Whitianga and Mangawhai Heads.
WHITIANGA Rotorua,
Our new Whitianga holiday
Bay of Plenty
apartments were already booked up
for months by time they opened on
Labour Weekend following an official Ohakune,
blessing from Rūnanga Kaumātua Central Plateau
Kiwhare Mihaka.
HOT DEMAND
Visitors to the two new 2-bedroom
units at the Marina Park apartments Our 44 holiday homes and apartments
can enjoy facilities including a heated in ten locations are running at 80%
outdoor swimming pool, spa and occupancy rates with members crying
gym. out for more. Raumati Beach,
Kapiti Coast
The apartments are conveniently We receive a lot of positive feedback Stoke,
located close to the town centre from members, who often find them Nelson
and can be a hub to explore the value for money compared to motels
Carters Beach, HOLIDAY SNAP
and hotels.
stunning beaches, hot pools, arts and West Coast COMPETITION
culinary delights of the Coromandel With While our rates currently range from
Currently Every year members make magic memories
Peninsula. a surf beach and a safe estuary for an affordable $58-155 a night, there
we keep rates low for members by at our holiday homes and we’re keen to
swimming, scenic coastal and bush will be small rate increases of about share that with you in Working Life.
MANGAWHAI HEADS walks, a thriving artistic community
asking you to bring your own linen
$6 a night in most locations from
and clean the units at most locations So if you take a memorable snap at one of
A brand new 3-bedroom home in and a host of other activities, April next year.
before departure. But over the years our homes this summer send it to us at
Mangawhai Heads is opening in mid- Mangawhai offers something for
we’ve found more members are not plus@psa.org.nz with your name and
December. Featuring a large open plan everybody. complying with this requirement. holiday home you stayed at and go in
kitchen/dining/lounge area, a family
the draw to win a Logitech Ultimate Ears
bathroom and luxury ensuite, a games HOLIDAY HOME SURVEY So earlier this year we conducted Otematata, Megaboom 3 valued at over $300. Entries
room, lots of large windows, and front
The PSA holiday homes are member-
a survey to find out how you’d like North Otago close 1 February 2020.
and back decks – its truly set up for them maintained.
the whole family all year round. owned and managed by us on your Lake Te Anau, With our homes all snapped up for the
behalf. The results indicate many members Fiordland summer period in our annual ballot all that’s
Just under 100 kms from Auckland’s would like to have the option of
left to do is to wish you all a Merry Xmas and
CBD, this spectacular spot is a world As such it’s the responsibility of each hiring linen and paying for a cleaning
a fantastic and well-earned holiday!
away from the hustle and bustle of the member who stays at a home to look service, so we are endeavouring to
city. after it for those who come after. make that happen. Nā the PSA Plus team
16 www.psa.org.nz Working Life December 2019 www.psa.org.nz Working Life December 2019 17
Local government Pasefika
PSAY Hui Inspires Success “We must change our practices of
Inspirational speeches at this year’s PSA Youth Hui have propelled Elvisa Van Der ignorance and neglect”
Leden into a seat at the council table.
The PSA proudly supported the School Strike for Climate in September. For some
After joining the PSA earlier educator, and the Living of our Pasefika members the effects of climate change are already hitting home.
this year, the DOC worker Wage for council contractors.
decided to attend the PSAY They tell us why they took part in the rally on Parliament.
Hui in August. CONGRATULATIONS
A SOUTH PACIFIC
“I went along just to learn The PSA congratulates Elvisa
and other PSA members who ISLANDER’S PERSPECTIVE
but I was really inspired by
everybody who was there,” stood in local government Tania Siwatibau – Ministry of Health
Elvisa says. and DHB elections in delegate, Pasefika Network Eco Rep
October. PSA members Darren
Most of my younger years were spent Bleyenga, Nia Bartley,
Speakers including Green MP and Tania Siwatibau
Chlöe Swarbrick made a big Other successes include the growing up in and visiting South
return to Wellington City Pacific islands.
impression on the 28 year-
Council of PSA lawyer Fleur
old. PSA member and councillor Elvisa Van Der Leden with Green Fitzsimons, the election of I was born in Fiji, lived in Vanuatu
Party MP Chlöe Swarbrick
“Just going for it. Normalising PSA member Nicole Marshall and visited Solomon Islands and New
young people standing for time round was humbling.” to Environment Canterbury, Caledonia. These islands will always
office was a big theme that I took and members Andrew Shaw and have a special place in my heart, so it
from it.” She says she always got a laugh at Cindy Schmidt to the Kaipātiki Local is sad to see the plight they face as a
election forums when she described Board, Auckland Council. Former result of climate change, particularly
So much so she threw her hat in herself as a half-Filipino half-Irish PSA member Zoe Brownlie was Fiji and Solomon Islands.
the ring for a seat on the Taranaki woman married to a Dutch-Māori, re-elected to the Auckland District
Regional Council – and just a few but now she believes she brings a With rising sea levels and
Health Board. Pasefika marchers
months later was sworn into office. fresh perspective to the council. temperatures, comes the
We also thank candidates for disappearance of settlements in low are made to be more dependent on Tuvalu and Uvea. For decades our
Elvisa says it took a while for the She hopes to promote the use of promoting issues like the Living lying coastal areas as well as more others. people have stated global warming
significance of her victory to sink in. social media to educate her peers, Wage, equal pay, and better public frequent devastating tropical storms. was an issue. Dismissed and ignored
“Especially for a young, multi-ethnic marine issues which are close to her and health services during the Being displaced from coastal areas HOPE FOR MY ANCESTRAL by big corporations and bigger
woman to get into that position first heart as a part-time environmental campaign. means a loss of livelihood as many LANDS nations that thought it was all hype.
rely on fishing for earnings and
Nia Bartley, Capital & Coast DHB Now people are waking up to the sad
Tauranga council members strike to resolve pay dispute
sustenance. It also means they lose
delegate, Women's Network Eco reality that the world as we knew it is
the land they own. No food, no money,
Rep changing and has changed. Sea life
no land.
Strike action at Tauranga City As Working Life went to print “It was after the industrial action is dying because the waters are too
Being a born and bred Kiwi, heading warm.
Council in October may have members were considering an that the employer realised how More storms cause more frequent
to the beach during summer was the
helped bring resolution closer to improved offer from their employer. serious we were about getting it damage to livelihoods, homes and
norm. The beautiful and glistening Many peoples will be displaced
a dispute over the council’s salary sorted,” he says. infrastructure. How many times can a
moana beckoning us to enjoy because their homes, their land, their
system. Delegate Peter Mora says so far there person bounce back if they don’t have
the soothing, salty water, with its fenua if not already, will disappear.
has been a “positive response” from resources and money to recover each
provisions of kaimoana a bonus. Pacific cultures and their beautiful
PSA members at the council went members overall to the offer which time?
way of life changed forever.
on strike for two hours on October came after mediation with MBIE. Climate change is very real, current The reality is this very sea water,
24 in frustration over a system that and damaging to Pacific Islanders. because of the climate change crisis, Collectively, we must change our
leaves some languishing on pay up But he says they still need to work It will leave them with no home, no has caused havoc to the islands of practices of ignorance and neglect
to 10 percent less than the median through the implications for all 120 earnings, and loss of identity, self- my ancestors throughout the Pacific and save our planet before it is too
rate for years. members. determination and self-esteem as they especially low-lying islands Tokelau, late.
18 www.psa.org.nz Working Life December 2019 www.psa.org.nz Working Life December 2019 19Te Rūnanga Te Ao Māori
Reducing Māori Health Inequities
Appearing before the Māori service reforms to provide
Affairs Select Committee PSA policy advisor Andrea Fromm, Allan Franks, Te Rūnanga
better strategies.
Kuia Georgina Kerr and Kaumātua Kiwhare Mihaka
to speak to the Inquiry into
Health Inequities for Māori These include the rollout
was “awe-inspiring” for into workplaces of ‘Ngā
Allan Franks. Kaupapa i Tuku Ihoa’, Te
Rūnanga O Ngā Toa Āwhina’s
The convenor of Te Tira best practice framework for
Hauora Kōmiti, a committee Tikanga Māori behaviours.
of Māori delegates across “We believe this will help
the DHB sector, presented
reduce inequities and
their submission to the
improve outcomes for
inquiry in November.
whānau,” says Allan.
“They include institutional racism
“It was an honour to present
in our workplaces, the effects of The submission also calls for better
the submission on behalf of our
colonisation, the lack of resources, visibility of Te Tirīti o Waitangi, ring-
members, the delegates who
attended PSA’s Hui Hauora at poor recruitment of Maori staff, fencing funding for Māori health,
“It opens their eyes”:
Orongomai Marae in September, and poor support for Kaupapa Maori, robust management of institutional
especially our whānau maha who and the failure to value matauranga racism, and consideration
quantify the inequities. Their kōrero Māori,” Allan says. being given to making cultural
Sector Māngai elected at Hui at the hui formed the basis for our
submission,” Allan says. A VOICE FOR KAIMAHI
competencies mandatory.
As a result of the submission a
The submission acknowledges The submission calls for the PSA meeting is being organised between
There’s a mix of old and new on everything from public service Allan Franks, Virgil Iraia, Lesley factors contributing to the and Te Tira Hauora Kōmiti to be a delegation from Te Rūnanga and
amongst the Sector Māngai reforms, to mental health and te reo Dixon, Thereza Clark, Corina persistence of health inequities. involved in the co-design of health Labour’s Māori caucus.
elected at Public Sector, DHB and revitalisation. Alipate, Andrea Jerry, Pamela
Combined sector hui in August and McCullough, Natasha Hohaia
September.
But alongside that, the hui
enabled delegates to share ideas Kāwanatanga-ā-Rohe - Local
‘It’s important to have Māori and female voices at the table’
Their role is to organise and and experiences and to go away Government: Sally Simpson,
From small town Aotearoa to the says it was also a great opportunity for
advocate for Māori members in invigorated and inspired. Joy Benioni, Kevin Thompson,
United Nations – it’s been a big year professional development.
their sectors. They also represent Reremoana Sinclair
“It opens their eyes to see that it’s for one PSA member from Te Puni
their sectors on Te Kōmiti o Te Kokiri. “Te Puni Kōkiri is keen to make
not just about my workplace. We all Rātonga Mahi ā te Kāwanatanga
Rūnanga o Ngā Toa Awhina and on - Public Service: Priscilla Benioni, these kinds of experiences
have common issues,” Marcia says.
sector committees. Paula Davis, Pere Paul, Marshall Staff from the Ministry’s policy accessible to as many people as
“It is huge for engaging delegates, Tangaroa teams have attended UN indigenous
“It’s a very important role so it’s possible. It’s important to have
building whanaungatanga, rights forums in Geneva and New Erin Keenan
great to see fresh faces coming Rāngai Tūmatanui - State Sector: Māori and female voices at the
kotahitanga and rangatiratanga.” York.
forward, while we’ve retained some Alby Marsh, Susan Young, Gail to hear about New Zealand as we table.”
experienced hands too,” says PSA For policy manager Erin Keenan are unique in having Te Tiriti and
SECTOR MĀNGAI: Arthur, Melanian Brown
acknowledging there are areas that Erin, from Te Ātiawa ki Taranaki,
Kaiwhakarite Māori Marcia Puru. who grew up near Palmerston North
Rangatahi reps were also elected at Rātonga Mahi ā Hāpori - RANGATAHI REPS: it’s been an opportunity to become a need improvement. says it’s also important to convey
the hui. Community Public Services: “global citizen”. the real life experiences of whānau
Christine Hawea, Violet Slade, CPS Simone Best, DHB Jazemine CONVEYING MĀORI to forums such as the United
Murray, Local Government Leila
SHARING IDEAS Mahana Paerata, Pania Love, “It’s a chance to learn from others EXPERIENCE Nations, and to bring back the
Elizabeth Wichman Bailey-Moore, Public Service and help others to learn from us.”
The hui also covered a range of Rireana Kirkwood, State Sector Erin spoke at the forums and ideas that are gained to make a
issues with speakers and workshops Te Pōari Hauora ā Rohe - DHB: Lance Westrupp Erin says other countries are keen participated in bilateral meetings. She meaningful difference for Māori.
20 www.psa.org.nz Working Life December 2019 www.psa.org.nz Working Life December 2019 21International
Celebrating 10 years
100 Years On - Labour is still
UnionAID is the New Zealand union movement’s international development charity. As our 10th anniversary
draws to a close we’d like to thank all those who have supported us during that time.
not a Commodity
That includes the PSA which is donating $3,000 a year for the next ten years. Nā Andrea Fromm PSA Policy It underlines the importance of
You can find out more about our work and how to donate at unionaid.org.nz Advisor taking a human-centred approach.
Technology needs to benefit human
The 100th anniversary of the
beings - not the other way around.
International Labour Organisation
What UnionAID does this year is a timely reminder
“Today, more than ever, decent work opportunities for all
are the key to inclusion, social justice, stability and peace. The declaration also promotes
of its continued relevance. Its
In a world of work undergoing transformative change,
Governments, Workers and Employers must come together
workers’ rights as key to achieving
Around the world 300 million working people
to build the future of work we want.”
constitution still strikes a chord
Guy Ryder,
ILO Director-General
inclusive growth, and the
live with their families on less than $2 a day. for those of us fighting for workers’
International Labour Organization importance of the public sector. The
UnionAID tackles the causes of poverty by helping working people get rights: Department of Communication
and Public Information
4, route des Morillons
declaration recognises contractors
organised to collectively stand up for their
CH-1211 Geneva 22
Switzerland
Whereas universal and lasting
Tel: +41 22 799 79 12
INTERNATIONAL LABOUR ORGANIZATION
and self-employed people must
rights and better wages.
Fax: +41 22 799 85 77
THE UN AGENCY FOR THE WORLD OF WORK
Email: communication@ilo.org
enjoy adequate protection like all
Visit: www.ilo.org
peace can be established only if
Follow us:
We partner with unions in developing countries to provide it is based upon social justice; other workers.
decolonisation, the creation of
labour rights education, skills training, advocacy, collective And whereas conditions of
Solidarność in Poland, the victory
bargaining and establish worker led co-ops. labour exist involving such
148x210_ILO100_Leaflet_EN.indd 4-1
over apartheid in South Africa.
20.02.19 14:15
SIGNIFICANCE FOR NZ
injustice, hardship and privation
This change is funded by the solidarity donations of New This Declaration was adopted by
Zealanders who believe in social justice and better to large numbers of people as Each year the NZ Council of
the New Zealand government,
work for a better world. to produce unrest so great that Trade Unions participates in
the peace and harmony of the its employer and union
ILO conferences, which adopt
world are imperilled; and an representatives. It therefore guides
international labour standards.
improvement of those conditions our goals, work relationships,
They are a crucial building block
Achievements over the last 10 years is urgently required; … by the towards achieving fair globalisation, and negotiations in this country.
The PSA is also supporting a CTU
regulation of the hours of work, which delivers social justice and
Call centre workers in the Philippines Railway Workers Union members in Garment workers in Fiji increased … the provision of an adequate lasting peace. campaign for New Zealand to ratify
successfully campaigned for health Myanmar bargained for secure jobs their minimum wage by 19% following living wage, the protection of ILO convention 87, which sets out
and safety law changes after a deadly with decent wages for over 1,000 a campaign by our union partners. the worker against sickness, In 1999 the ILO proposed the decent the rights of unions to exist and
workplace fire. casual staff. disease and injury arising out of work agenda, which encompasses organise, and Convention 151 which
his employment, the protection the creation of employment,
extends union rights to public
of children, young persons and respect and fulfilment of rights at
service workers.
women, provision for old age work, ensuring social security, and
$ and injury, … recognition of the
principle of equal remuneration
negotiation between unions and
employers.
We would also like this country to
put into practice the protections
for work of equal value… in a new ILO convention, which
FUTURE OF WORK recognises that violence and
In 1944, the Philadelphia
Twenty years on a landmark harassment at work are human
Declaration confirmed the vision
report entitled ‘Work for a rights violations.
Over of the ILO in a few simple words:
Brighter Future’, addresses today’s
Labour is not a commodity. Although 100 years old, the ILO is
challenges to decent work including
unprecedented transformational not a lame duck but a grand dame
CONTINUING INFLUENCE and technological change. This able to influence the world of work,
Since then the organisation has year’s annual ILO conference yet relying on all of us to make
played a role at key historical adopted the Centenary Declaration decent work a reality in the 21st
Dalit workers in India have formed Nearly 2,000 migrant women from Myanmar have had skills junctures – the Great Depression, for the Future of Work. century.
their own worker led co-operatives and training and labour rights education and gone onto find
doubled their incomes. decent work in Thailand safe from human trafficking. www.psa.org.nz Working Life December 2019 23Health Member profile
Your voice, our system
The PSA is hosting regional and and Addiction, closely followed by a Several new mental health initiatives
online health forums in December to $1.9 billion mental health package in have already begun making headway.
give members another opportunity this year’s budget.
These include a $6m pilot programme
to have their say in the reshaping of
As the Government has been giving 22 general practices and
services.
implementing changes, the PSA has kaupapa Māori providers funding to
The forums will focus on mental been working to ensure our members place trained mental health workers
health & addiction services, Māori who will be delivering transformed into primary health services such
health inequities, and disability mental healthcare are represented in as doctors’ clinics and iwi health
services. the redesign of services. providers.
Members are invited to propose We’ve been meeting regularly with The Government’s suicide prevention
solutions from a worker perspective Deputy Director-General of Mental strategy has identified national
to failures that have been identified in Health & Addiction Robyn Shearer, leadership, using evidence, workforce
the system. while PSA representatives have also development, and evaluation and
met with the MHA Directorate to monitoring, as keys to building a
The forums are in Wellington on discuss the struggling state of crisis strong system that supports wellbeing
December 2, Christchurch December teams. and responds to people’s needs
3, and Auckland December 6.
As a result of this crisis team An initial Mental Health Commission
Fearsome fighter
delegates will soon be invited to has been announced to help establish
ENSURING WORKER VOICE gather workforce experiences and a permanent commission in February
The forums come six months after ideas to report back to the Ministry of 2021. The Commission will track the
the Government released its response Health. Government’s progress on actions to
to He Ara Oranga: Report of the improve mental healthcare, reporting PSA delegate Kelly Broerse says “It’s a really big achievement fighting are involved in finding the truth.”
Government Inquiry in Mental Health EARLY INITIATIVES back to the Minister of Health. her colleagues at the Institute of for a world title. But I’m most proud
Kelly says her workmates make jokes
Environmental Science and Research of actually getting in the ring. The
(ESR) in Auckland are used to her anxiety when you are waiting to get about ‘keeping her hands up’ when
showing up at work with black eyes in there with someone who wants to they see her fight wounds – but
and bruises. smash you is insane,” Kelly says. they are also extremely supportive,
attending fights or watching them on
That’s because when she’s not Muay Thai boxing is a stand-up You Tube.
involved in a tough round of form of martial arts and Kelly says
negotiations, or doing her day job as it’s attracting a growing number of In turn, Kelly has shown her support
a forensic technician, Kelly is likely to female fighters in New Zealand for her colleagues in her role as a
be found in the Muay Thai kickboxing delegate.
ring. She says a competitive nature has
Getting workers home safe and healthy
helped her succeed in the ring, along “I’ve been on the negotiating team
She has an impressive record of 14 with a strong work ethic. this year and have been involved in
wins from 17 fights, and currently restructuring. So sometimes we are
WorksafeReps is owned and operated by the Workers Education Trust, holds one New Zealand and two DREAM JOB the middle men during all of that
established by the PPTA, PSA, RMTU, NZNO, DWU and the NZCTU South Pacific titles. which can be challenging.
Kelly brings the same determination
to provide education courses in health and safety at work. to succeed to her “dream job”,
WORLD TITLE FIGHT processing DNA crime samples from
“But it’s also been great for my
personal and professional growth,
Kelly also fought unsuccessfully for all over New Zealand.
To book a course, or for more information: helping to develop my confidence
an amateur world title in Brisbane in
“It’s not glamorous, my team doesn’t in dealing with issues, and public
September.
www.worksafereps.co.nz 0800 336 966 Not bad for a woman who got into the
attend crime scenes. But while
the police and other teams are the
speaking. And it’s been a great insight
into ESR and other parts of our
sport just to keep fit. frontline, it’s rewarding to know we business.”
24 www.psa.org.nz Working Life December 2019 www.psa.org.nz Working Life December 2019 25You can also read
