Your guide to Council Tax and Business Rates 2021/2022 - London Borough ...

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Your guide to Council Tax and Business Rates 2021/2022 - London Borough ...
Your guide to
Council Tax and
Business Rates
2021/2022
Your guide to Council Tax and Business Rates 2021/2022 - London Borough ...
Contents
      Introduction from the Leader of the Council                                3

      How much is my Council Tax this year and has it changed from last year?    6

      How is Council Tax calculated and what does it pay for?                    7

      What is the Council doing to keep Council Tax rises
      to a minimum and maintain the quality of services?                         9

      Where does the borough’s funding come from and how is it spent?           10

      Budgeted expenditure and funding 2020/21                                  11

      Budgeted expenditure and funding 2021/22                                  12

      Capital and Education expenditure                                     13–14

      Greater London Authority (Police, Fire, Transport)                    16–18

      Levies                                                                20–22

      Help with your Council Tax / rent payments and
      Council Tax discounts and exemptions                                  24–26

      Business Rates and Valuation Appeals                                  27– 28

      Useful links and contacts                                             30–31

      Other languages                                                           32

For the latest news from the Council, go to:
www.richmond.gov.uk/news or follow @LBRUT on Twitter

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Your guide to Council Tax and Business Rates 2021/2022 - London Borough ...
Councillor
                 Gareth Roberts
                 Leader of the London
                 Borough of Richmond
                 upon Thames

2020 was a year like nothing we                     Supported over 3,000 children
                                                    with free school meal vouchers
could ever have imagined –
COVID-19 posed a challenge
that no-one was prepared for.
Individually, the pandemic has put a huge
amount of strain and pressure on every
element of our lives – our mental and
physical wellbeing, our finances, our jobs,
 our families and relationships and the          Committed £5m to a new agreement
education of our children.                          to deliver affordable housing
For the Council, it has put strain on our
services. We have needed to deliver social
care support to an increasing number of
adults and children, in extremely tough
working environments for our frontline staff.
We have seen an increased demand on
our green spaces and waste and recycling              Moved to purchasing 100%
services. We have seen a loss of income from            renewable electricity
our parking, leisure and culture services.

We are committed to delivering a fair finance
deal for everyone in Richmond upon Thames.
In 2021 this means recognising the pressure
on your household budget.

This is why we are restricting the increase
on our element of Council Tax to just 0.6%,     Supported over 2,000 vulnerable adults
plus a 3% increase to fund the increase in          during the COVID-19 pandemic
the precept for Adult Social Care allowed
under government funding plans. This is
the lowest increase for the past five years.
We are also freezing all fees and charges,
including for parking.

                                                 Published our Active Travel Strategy

                                                                        continued overleaf >

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Your guide to Council Tax and Business Rates 2021/2022 - London Borough ...
We will invest in road maintenance, building
                                               and infrastructure. We have also allocated
                                               additional funding to our planning service
                                               to ensure a strong post COVID-19 recovery
                                               across the borough, that benefits everyone,
                                               as we start to shape our new Local Plan.
      Distributed over £50m in COVID
         business support grants               We will increase the affordable housing
                                               supply and invest in looking after the
                                               homeless in the borough. We have put
                                               additional funding towards delivering this
                                               year’s climate emergency action plan.

                                               We are adding resource to our Business
                                               Support Team, to aid the local economic
                                               recovery work after the pandemic and the
        Raised over £100,000 for the           reinvigoration of our high streets and
         Richmond Voluntary Fund               town centres.

                                               We are committing £2.4m to reflect increased
                                               demand for children’s social care, but the
                                               projected £18m funding gap for Special
                                               Educational Needs and Disability (SEND)
                                               support remains one of the biggest threats
                                               to our finances.
     Launched a £500k pilot scheme to
    support homeless people and helped         And we are setting aside funding to allow us
      80 people escape rough sleeping          to continue to respond to the challenges that
                                               the pandemic continues to create.

                                               The way the borough has pulled together
We have spent the last few years carefully     over the last 12 months has made me even
managing the Council’s finances to ensure      more proud to call Richmond upon Thames
we can do this for you when you need it        my home.
most, while continuing to provide critical     In 2021, there are going to be challenges and
services and delivering our key priorities.    curve balls, but by working together, we can
This year we will invest your Council Tax in   make sure we recover stronger than before
the things that impact your daily lives.       and make Richmond upon Thames an even
                                               better place to call home.
There will be additional relief to those
working age households in receipt of
Council Tax support, with a further
reduction of up to £150.

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Your guide to Council Tax and Business Rates 2021/2022 - London Borough ...
Council Tax
Your guide to Council Tax and Business Rates 2021/2022 - London Borough ...
Council Tax

How much will I pay for Council Tax in 2021/22?

                                                      GREATER                           TOTAL
                               RICHMOND                LONDON                        COUNCIL
                                 COUNCIL             AUTHORITY                            TAX
    BAND                         (2021/22)             (2021/22)                     (2021/22)
                                        £                         £                           £
    A                             1,063.33                    242.44                  1,305.77
    B                             1,240.55                    282.85                  1,523.40
    C                             1,417.78                    323.25                  1,741.03
    D                             1,595.00                    363.66                  1,958.66
    E                             1,949.44                    444.47                  2,393.91
    F                             2,303.89                    525.29                  2,829.18
    G                             2,658.33                    606.10                  3,264.43
    H                             3,189.99                    727.32                  3,917.31

How has the Council Tax changed since last year?

The overall Council Tax for this year has increased by 4.65%. The Richmond element is a 0.6%
increase plus a 3% adult social care precept and the Greater London Authority (GLA) element is
a 9.51% increase.

    Band D Changes                                 2020/21      2021/22    Change      Change

                                                          £            £         £          %
    Richmond Council                               1,539.57     1,595.00     55.43       3.60%
    Greater London Authority                        332.07       363.66      31.59       9.51%
    Total Council Tax                             1,871.64     1,958.66     87.02       4.65%

As part of the Provisional Local Government      residents who may have been impacted by
Finance Settlement 2021/22 the Secretary of      the pandemic, the Council will be limiting
State confirmed the continuation of the option   the increase of its element of Council Tax
of increasing Council Tax by up to 1.99% in      from April 2021 to 0.6% and charge an
2021/22 before a referendum is required. This    additional 3% specifically to be used to
is in addition to the Social Care “precept”      fund adult social care.
element which can be up to 3% for Richmond
which must be spent on protecting adult
social care. In order to reduce the impact on

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Your guide to Council Tax and Business Rates 2021/2022 - London Borough ...
What is Council Tax?

Council Tax is the local tax that helps to pay    falls within. The bands relate to the value of
for a wide variety of public services in your     your property on 1st April 1991, with new
area. Each household receives a bill, whether     properties having their values assessed back
the property is owned or rented.                  to this date. The assessments are made by
                                                  the Government’s Valuation Office Agency.
The amount of Council Tax you are charged
depends on the band that your property

How is Council Tax calculated?

1. We plan services for the coming year and      3. We deduct the amount of grant due
    then calculate their costs, less any income       from Central Government and the
    from fees and charges.                            amount of Business Rates the Council
                                                      is able to retain.
2. The payment to the GLA is added.
    This pays for services such as Police,        4. The resulting total is then divided by the
    Fire and Transport.                               number of properties, taking account of the
                                                      Council Tax Property Bands.

What does the Richmond Council Tax pay for?

The Richmond Council element of Council           • Sports and cultural services
Tax pays for many services used by the local
                                                  • Waste collection and recycling
community, including:
                                                  • Road and street maintenance
• Social services for older people and people
   with learning or physical disabilities         • Library services

• Vulnerable children                            • Parks

• Homelessness services

What does the Greater London Authority charge pay for?

A proportion of Council Tax is paid to the        Fire services and City Hall. The budget for
GLA as the borough’s contribution towards         this is determined by the Mayor of London.
the costs incurred for Transport, Police,

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Your guide to Council Tax and Business Rates 2021/2022 - London Borough ...
What is the Adult Social Care Precept?

The offer is the option of an adult social care
authority being able to charge, from 2016/17,
an additional “precept” on its Council Tax
without holding a local referendum, to assist
the authority in meeting expenditure on adult
social care. Subject to the annual approval
of the House of Commons, the Secretary of
State intends to offer the option of charging
this “adult social care precept” at an
appropriate level each year and this has
been set at an additional 3% in the financial
year 2021/22.

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Your guide to Council Tax and Business Rates 2021/2022 - London Borough ...
What is the Council doing to keep Council Tax rises to a minimum and
maintain the quality of services in 2021/22?

In November 2020 the Government concluded          and inflationary pressures. The Council’s
consultation on a one year spending review         aims are to ensure that the health and
proposal in which it set out a number of           economic impacts of the pandemic are
proposals. This included continuation of           mitigated as far as possible; to promote a
the assurance that no Authority would              strong recovery, to continue to deliver on
suffer “negative” Revenue support Grant            key priorities including Fairer Finances, the
(a proposed payment to the Government)             Climate Emergency Strategy and provision
for the short term and a continuation              of Affordable Housing, and to manage
of the Social Care Support funding for             the Council’s finances responsibly in the
Adults and Children’s Social care. It was          light of continued uncertainty, including
also announced that COVID-19 support               a continuing efficiency programme.
grant would continue in 2021/22 to assist
                                                   The Council is continuing to implement
the borough with the ongoing financial
                                                   significant change to deliver efficiencies.
implications of the pandemic. Since 2010,
                                                   For instance, the Council has successfully
the Council’s general Government Grant and
                                                   implemented delivery models for a number
Retained Business Rates has reduced by
                                                   of shared service partnerships. The most
around £40m in cash terms (in real terms this
                                                   significant of these, created in 2016, is
would be higher), with Richmond remaining
                                                   a shared staffing arrangement with the
one of the lowest funded boroughs.
                                                   London Borough of Wandsworth in which
Whilst the settlement is a welcome recognition     the two councils share staff. In 2014,
of the challenges facing local government, it      alongside the Royal Borough of Kingston, the
is important to note that this is for one year     Council created Achieving for Children, an
only and offers no certainty beyond that.          award- winning social enterprise company
The Settlement allows councils to increase         which provides children’s services to both
Council Tax by up to 1.99% in 2021/22. This        councils and, since August 2017, the Royal
is in addition to a further increase of up to 3%   Borough of Windsor and Maidenhead.
which must be spent on protecting adult social     Other successful shared services cover
care. It has always been the Council’s aim to      Audit, Youth Offending, Pensions,
minimise any increases in Council Tax, but         Regulatory Services and Legal Services.
also to balance this with the need to provide
                                                   Since 2011/12 the Council has achieved
the level of services that residents expect
                                                   efficiencies of around £74m. £30m of these
whilst protecting its most vulnerable residents.
                                                   have been achieved by internal restructuring
The Council will be increasing the council         and the sharing of services with other
tax by 0.6% this year to reflect estimates for     organisations, £23m from procurement and
future inflation plus 3% for adult social care.    contract savings and £21m from income
The decision on Council Tax each year will         generation, inflation restrictions and other
depend on a variety of factors including final     savings. The Council has already identified an
Government funding decisions, demand               additional £2.6m of extra savings in 2021/22.
for services, achievement of savings and
efficiencies, income from fees and charges,

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Your guide to Council Tax and Business Rates 2021/2022 - London Borough ...
Where does the borough’s funding come from?

After the Council’s fees and                                            Retained Business
                               Council Tax 89%
charges, government grants                                              Rates 11%
and other income, the net
service budget (excluding
schools) is funded from 89%
Council Tax and 11% from
Retained Business Rates,
receiving no Revenue Support
Grant in 2021/22, nor in the
previous year.

                                                                           General
                                                                           Government
                                                                           Grant 0%
How is the money spent?

                                                               Adult
This chart shows the

                               45%
proportion of Council
gross revenue expenditure                                      Social Services
on each service. This                                          (including Housing
does not include schools,                                      and Regeneration)
internal support charges,

                                                   19%
capital charges, Housing
Benefit payments or the
Council’s payment to the
GLA. You can read more                             Environment
about the services the GLA                         & Community

                               22%
provides on pages 16–18.                           Services
                                                   (including Arts, Libraries and Sports)

                                                   7%
                               Children’s
                               Services
        4%                     (AfC Contract and
                               Children’s Public
                               Health services)    Resources

Central Costs
and Contingencies
                                          3%        Chief
                                                    Executive’s Group
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The following tables show the Council’s expenditure plans for this year in comparison with last year. Both tables exclude
internal support charges, depreciation, and deferred capital charges.

  BUDGETED EXPENDITURE                            GROSS                                     NET                    NET
  AND FUNDING                                EXPENDITURE              INCOME        EXPENDITURE            EXPENDITURE
  2020/21                                          £000’s               £000’s            £000’s         PER RESIDENT £

 Adult Social Services,                                 93,806           -42,049              51,757                260.29
 Health and Housing
 Education and Children’s Services                      50,299           -14,433              35,866                180.37
 Environment, Sustainability,
 Culture and Sports                                     30,087           -14,275              15,812                  79.52
 Finance, Policy and Resources                         107,000           -75,428              31,572                158.78
 Transport and Air Quality                              13,827           -19,918               -6,091                -30.63
 Schools                                               165,508                  0            165,508                832.36
 Non-Distributed Costs                                   4,257                                  4,257                 21.41
 Expenditure on services                              464,784          -166,103              298,681              1,502.10
 Non Ringfenced Grants                                                                         -1,825                 -9.18
 Dedicated Schools Grant                                                                    -165,508                -832.36
 Central Capital and Treasury charges                                                           9,378                 47.16
 Contribution to/from Earmarked Reserves                                                        4,775                 24.01
 Contribution to/from Earmarked Reserves –
 Council Tax Reduction                                                                           -400                 -2.01
 Contingency                                                                                      500                  2.51
 Contingency – National Insurance and Pay Award                                                 5,549                 27.92
 Investment Items                                                                               1,710                  8.60
 Total expenditure on the Council’s services                                                 152,860                768.75
 Lee Valley Regional Park levy                                                                    208                  1.05
 Environment Agency Flood Defence levy                                                            203                  1.02
 London Pensions Fund Authority levy                                                              300                  1.51
 West London Waste levy                                                                         7,659                 38.52
 LBRUT Budget Requirement                                                                    161,230                810.84
 Revenue Support Grant                                                                              0                       0
 Retained Business Rates                                                                      -23,355               -117.46
 Surplus on Collection Fund                                                                    -1,250                 -6.29
 LBRUT Council Tax Requirement (excluding GLA Precept)                                       136,625                687.10
 Greater London Authority (GLA) Precept                                                       29,468                148.20
 Council Tax Requirement (including GLA Precept)                                             166,093                835.30
 Tax Base (equivalent Band D properties) / Population                                         88,742               198,843
 Band 'D' Council Tax                                                                       1,871.63

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BUDGETED EXPENDITURE                             GROSS                          NET               NET
 AND FUNDING                                 EXPENDITURE     INCOME      EXPENDITURE       EXPENDITURE
 2021/22                                           £000’s      £000’s          £000’s    PER RESIDENT £

 Adult Social Services,                             94,082     -40,378          53,704           268.80
 Health and Housing
 Education and Children’s Services                  53,229     -14,921          38,308           191.74
 Environment, Sustainability,
 Culture and Sports                                 31,622     -12,182          19,440            97.30
 Finance, Policy and Resources                      95,215     -64,384          30,831           154.31
 Transport and Air Quality                          14,354     -19,689          -5,335            -26.70
 Schools                                           178,192          0          178,192           891.88
 Non-Distributed Costs                               4,257                       4,257            21.31
 Expenditure on services                          470,951    -151,554         319,397          1,598.63
 Non Ringfenced Grants                                                          -8,001            -40.05
 Dedicated Schools Grant                                                      -178,192           -891.88
 Central Capital and Treasury charges                                            9,578            47.94
 Contribution to/from Earmarked Reserves                                         4,432            22.18
 Contribution to/from Earmarked Reserves –
 Council Tax Reduction                                                            -286             -1.43
 Contingency                                                                      500              2.50
 Contingency – National Insurance and Pay Award                                  4,628            23.16
 Contingency - COVID-19 Recovery                                                 1,000             5.01
 Investment Items                                                                 500              2.50
 Total expenditure on the Council’s services                                  153,556            768.57
 Lee Valley Regional Park levy                                                    213              1.07
 Environment Agency Flood Defence levy                                            208              1.04
 London Pensions Fund Authority levy                                              302              1.51
 West London Waste levy                                                          8,397            42.03
 LBRUT Budget Requirement                                                     162,676            814.21
 Revenue Support Grant                                                              0                 0
 Retained Business Rates                                                       -21,817           -109.20
 Deficit on Collection Fund                                                       277              1.39
 LBRUT Council Tax Requirement (excluding GLA Precept)                        141,136            706.40
 Greater London Authority (GLA) Precept                                         32,179           161.06
 Council Tax Requirement (including GLA Precept)                              173,315            867.46
 Tax Base (equivalent Band D properties) / Population                          88,487           199,795
 Band 'D' Council Tax                                                         1,958.67

NB: NNDR is National Non-Domestic Rates

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£000’s    £000’s
 Council Tax Requirement 2020/21 (excluding GLA Precept)                         136,625
 Inflation                                                                         3,370
 Impact of grant changes
 New Homes Bonus Grant                                                     525
 COVID-19 Grant/ Fees and charges compensation                          -5,244
 Localised Council Tax Support Grant                                    -1,882
 Specific and other Grant changes                                         -958
 .                                                                                 -7,559
 Impact of outside body changes
 National and London Living Wage                                           500
 Concessionary Fares reduced payment                                    -1,261
 Retained NNDR                                                           2,576
 Other                                                                     329     2,144
 Demand led growth
 Children’s Social Care                                                  2,444
 Care services for older people and adults with learning difficulties      500
 Other COVID-19 related pressures                                        4,443
 COVID-19 Recovery Contingency Fund                                      1,000     8,387
 Investment priorities
 Treasury                                                                   76
 Investment Initiatives                                                    500       576
 Other growth and savings
 Contribution to reserves                                               -1,455
 Other                                                                   1,723       268
 Efficiencies and income generation
 Savings from procurement and contract savings                            -885
 Other Efficiencies                                                     -1,790     -2,675
 Council Tax Requirement 2021/22 (excluding GLA Precept)                         141,136

 Actual Capital Spending                                                         2019/20
                                                                                  £000’s

 Adult Social Services, Health and Housing                                         2,356
 Education and Children’s Services                                                 6,539
 Environment, Sustainability, Culture and Sports                                   1,018
 Finance, Policy and Resources                                                     1,820
 Transport and Air Quality                                                         7,144
 Total Capital Spend                                                              18,877

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Outstanding Long-Term Borrowing                                               2020                  2021            2022
                                                                              Actual            Estimated       Estimated
                                                                              £000’s               £000’s          £000’s
 Maximum estimated external borrowing at 31st                              133,723               129,015         140,944
 March implied by the Capital Programme

How is education funded?

Central Government will provide £178m to pay for education services for Richmond pupils next
year. The money pays for a range of services.

       Schools 73.7%                                                   High needs 17.1%

                                                                                        Central Services 0.6%

                                                                                 Early Years 8.6%

 BUDGETED EXPENDITURE                                                                                            GROSS
 AND FUNDING                                                                                                EXPENDITURE
 2021/22                                                                                                          £000’s

 SCHOOLS:                                                                                                         131,335
 Day to day running of Richmond Schools
 EARLY YEARS:                                                                                                      15,338
 including free nursery care for under 5s, additional support for under 5s with special
 educational needs
 CENTRAL SERVICES:                                                                                                   982
 including the school admissions service, school improvement and additional support for
 children looked after by the authority
 HIGH NEEDS:                                                                                                       30,537
 Additional support for pupils with special educational needs or disabilities and for pupils who can’t be
 educated in mainstream schools because of health or behavioural reasons

The borough expects to spend more on high needs education services next year than the
funding provided by Central Government. The Council recognises that this area of education is
significantly underfunded and is providing cashflow from other funding sources to ensure that
these services are protected.

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Greater London
Authority
Introduction

The Mayor of London’s budget for the 2021-      The budget also provides resources
22 financial year sets out his priorities to    to support jobs and growth, fund skills
support London’s recovery from the COVID-19     and retraining programmes, help rough
pandemic and to tackle the huge social,         sleepers, invest in youth services and make
health and economic inequalities which it has   London a fairer and cleaner place to live.
exposed and exacerbated. It supports job
                                                The budget prioritises resources for the
creation and London’s business community,
                                                Metropolitan Police and London Fire Brigade
our city’s future growth and economic success
                                                to keep Londoners safe, including violence
and the Mayor’s vision to rebuild London
                                                reduction initiatives and initiatives to improve
as a greener, cleaner and safer city with
                                                opportunities for young Londoners. In
stronger and more cohesive communities.
                                                light of the significant reductions in fare
This year’s budget will provide resources to    revenues and property tax income due to
improve the key public services Londoners       the pandemic some difficult decisions have
need. This includes delivering more             been unavoidable. However, this budget
genuinely affordable homes, securing            remains focused on delivering a swift and
funding to maintain and expand the capital’s    sustainable recovery from the pandemic,
transport infrastructure and tackling toxic     as well as building the better, brighter, fairer
air pollution and the climate emergency.        future all Londoners want and deserve.

Council Tax for GLA Services

The GLA’s share of the council tax for a        Brigade and will also go towards maintaining
typical Band D property has been increased      existing travel concessions for the under 18s
by £31.59 (or 61p per week) to £363.66.         and Londoners aged 60 and over. Council
The additional income raised will fund the      taxpayers in the City of London, which has
Metropolitan Police and the London Fire         its own police force, will pay £96.53.

 Council Tax                                             2020/21        Change         2021/22
                                                               £             £               £

 MOPAC (Metropolitan Police)                               252.13           15.00        267.13

 LFC (London Fire Brigade)                                  55.28            1.59         56.87

 GLA                                                        22.69           -0.12         22.57

 TfL (Transport)                                              1.97          15.12         17.09

 Total                                                    332.07           31.59         363.66

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Investing in Frontline Services

This budget will enable the Mayor to fulfil his       • continuing the Hopper bus fare, which
key priorities for London. These include:               makes transport more affordable for
                                                        millions of Londoners;
• ensuring the Metropolitan Police have the
  resources they need to tackle violent crime –       • opening the central London section of the
  the Mayor has funded 1,300 additional police          Elizabeth line (the operational name for
  officer posts from locally raised council tax         Crossrail) in the first half of 2022, followed
  and business rates revenues;                          by the full line opening with through services
                                                        as soon as possible to increase central
• tackling the underlying causes of crime
                                                        London’s rail capacity by ten per cent. TfL
  through the rollout of funding to support
                                                        will also open the Northern line extension
  disadvantaged young Londoners access
                                                        to Nine Elms and Battersea Power station
  positive opportunities and constructive
                                                        in 2021;
  activities that allow them to make the most of
  their potential, as well as resources for new       • continuing to tackle London’s housing crisis,
  violence reduction initiatives;                       by investing £4.4 billion to continue delivering
                                                        116,000 affordable home starts within
• protecting vulnerable children and women at
                                                        London by 2023 and an additional 35,000
  risk of abuse and domestic violence;
                                                        by 2026, as well as allocating resources
• providing enough resources to the London              to tackle homelessness and reduce
  Fire Brigade (LFB) to ensure that first and           rough sleeping;
  second fire engines arrive at emergency
                                                      • tackling the climate emergency through
  incidents within 10 minutes on at least
                                                        continued roll out of a £50 million Green
  90 per cent of occasions and 12 minutes
                                                        New Deal for London fund;
  on at least 95 per cent of occasions
  respectively, after being dispatched. The           • investing in Healthy Streets to fund projects
  Mayor is also providing resources to rollout          to enable more walking and cycling across
  a transformation programme so that the LFB            London. The Mayor will also expand the
  can implement the recommendations of the              Ultra Low Emission Zone to the North and
  Grenfell fire inquiry. This includes investing in     South Circular roads in Autumn 2021 to
  the new vehicles and equipment required;              tackle air pollution; and

• working with London boroughs to maintain            • funding projects to bring Londoners
  existing concessionary travel and assisted            together, promote arts, sports and
  door to door transport schemes. This                  culture, help tackle inequality and
  includes for example, maintaining free bus            improve the environment.
  and tram travel for under 18s as well as
  free off-peak travel across the network for
  Londoners aged 60+, the disabled, armed
  forces personnel in uniform and eligible
  armed services veterans and protecting the
  Taxicard and Dial a Ride schemes;

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Summary of GLA Budget

The following tables compare the GLA              concessionary free travel for under 18s and
group’s planned spending for 2021-22 with         Londoners aged 60 and over. There has also
last year and set out why it has changed.         been a 1.0 per cent decrease in London’s
The GLA’s gross expenditure is higher this        residential property taxbase.
year. This is mainly due to the impact of
                                                  Find out more about our budget at:
extra investment planned by the Mayor in
                                                  www.london.gov.uk/budget
transport and policing. Overall the council tax
requirement has increased because of the
extra funding for the Metropolitan Police, the
London Fire Brigade and maintaining existing

 How the GLA’s budget is funded                                                        2021/22
                                                                                           £m
 Gross expenditure                                                                     13,804.4
 Government grants and retained business rates                                         -8,453.9

 Fares, charges and other income                                                       -5,136.9
 Change in reserves                                                                      883.0
 Amount met by Council Taxpayer                                                        1,096.6

 Changes in spending                                                                   2021/22
                                                                                           £m
 2020-21 council tax requirement                                                       1,010.9
 Inflation                                                                               176.7
 Efficiencies and other savings                                                          -196.3
 New initiatives                                                                         383.3
 Other changes (for example fares revenue and Government Grants)                         -278.0
 Amount met by council taxpayers                                                       1,096.6

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Levies
Levies
Residents of Richmond upon Thames                  The levies are allocated between relevant
contribute to the budgets of levying bodies.       boroughs based upon Tax Base.
Levies relate to services used by the local
area but not directly delivered by the Council.

                                                              2020/21                  2021/22
                                                               Budget                   Budget
                                                               £000’s                   £000’s
 West London Waste Authority                                     7,658                    8,397
 London Pensions Fund Authority                                    300                      302
 Lee Valley Regional Park Authority                                208                      213
 Environment Agency                                                203                      208
 Total                                                           8,369                    9,120

West London Waste Authority
West London Waste Authority (WLWA)                 The overall cost of waste disposal for WLWA
carries out the waste disposal function for 6      2021/22 has been estimated as £65.1m.
London Boroughs – Brent, Ealing, Harrow,           WLWA levies the constituent boroughs for
Hillingdon, Hounslow and Richmond upon             the costs of waste transport and disposal
Thames. Around 96% of the waste is sent            according to the volume of waste actually
to generate energy at one of two Energy            received. WLWA’s fixed costs are allocated
Recovery Facilities. Any separate food waste       using each borough’s Council Tax Base
collected generates heat and power as well         figures for 2020/21.
as producing a fertilizer for use by farmers via
                                                   The London Borough of Richmond upon
a process called Anaerobic Digestion.
                                                   Thames has set aside £8.4m for the
                                                   WLWA levy in 2021/22 compared to
                                                   £7.7m in 2020/21.
London Pensions Fund Authority

The London Pensions Fund Authority (LPFA)          For 2021/22, the income to be raised by the
raises a levy each year to meet expenditure        levies is set out below. The Greater London
on premature retirement compensation and           levy is payable in all boroughs, the Inner
outstanding personnel matters for which            London levy only in Inner London Boroughs
LPFA is responsible and cannot charge to the       (including the City of London). The figures
pension fund. These payments relate to former      show the total to be raised and the percentage
employees of the Greater London Council            change on the previous year.
(GLC), the Inner London Education Authority
(ILEA) and the London Residuary Body (LRB).

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2021/22
                                                                                       £000’s
 Inner London                                                                           13,065

 Greater London                                                                         10,318

 Total                                                                            23,383 (0%)

Lee Valley Regional Park Authority
Lee Valley Regional Park is a unique leisure,      This year there has been a 2% increase in
sports and environmental destination for all       this levy. Find out more about hundreds of
residents of London, Essex and Hertfordshire.      great days out, world class sports venues
                                                   and award winning parklands at
The 26 mile long, 10,000 acre park, much of
                                                   www.visitleevalley.org.uk
it formerly derelict land, is partly funded by a
levy on the Council Tax.

Budget / Levy – 2021/22
                                                                                      2021/22
                                                                                           £m
 Authority Operating Expenditure                                                          20.9

 Authority Operating Income                                                              (12.7)
 Net Service Operating Costs                                                               8.2
 Financing Costs
 – Debt servicing / repayments                                                             0.5
 – New capital investment                                                                  0.8
 Total Net Expenditure                                                                     9.5
 Total Levy                                                                              (9.8)
Further details on how this budget is spent and the amount each council contributes can
be found at www.leevalleypark.org.uk

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Environment Agency
The Environment Agency is a levying body         river and along tidal and sea defences in
for its Flood and Coastal Erosion Risk           the area of the Thames Regional Flood and
Management Functions under the Flood             Coastal Committee. Money is spent on the
and Water Management Act 2010 and the            construction of new flood defence schemes,
Environment Agency (Levies) (England and         the maintenance of the river system and
Wales) Regulations 2011.                         existing flood defences together with the
                                                 operation of a flood warning system and
The Environment Agency has powers in
                                                 management of the risk of coastal erosion.
respect of flood and coastal erosion risk
                                                 The financial details are:
management for 5200 kilometres of main

                                                               Thames Regional Flood and
                                                                      Coastal Committee
                                                                    2020/21         2021/22
                                                                     £000’s          £000’s
 Gross Expenditure                                                   132,291         133,962
 Levies Raised                                                        11,807          12,042
 Total Council Tax Base                                                5,163           5,127

The majority of funding for flood defence        A change in the gross budgeted expenditure
comes directly from the Department for the       between years reflects the programme of
Environment, Food and Rural Affairs (Defra).     works for both capital and revenue needed
However, under the new Partnership Funding       by the Regional Flood and Coastal
rule not all schemes will attract full central   Committee to which you contribute. The
funding. To provide local funding for local      total Local Levy raised by this committee
priorities and contributions for partnership     has increased by 1.99%.
funding the Regional Flood and Coastal
                                                 The total Local Levy raised has increased
Committees recommend through the
                                                 from £11,807,323 in 2020/2021 to
Environment Agency a local levy.
                                                 £12,042,289 for 2021/2022.

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Help with your
Council Tax and
rent payments
Help with your Council Tax and rent payments
If you are living on a low income or in receipt    for Council Tax reduction as this is not
of benefits such as Universal Credit, Job          paid as part of entitlement.
seekers Allowance or Employment Support
                                                   Housing Benefit or Universal Credit is also
Allowance you might be entitled to some help
                                                   available to help people on a low income
with your Council Tax or rent payments.
                                                   with their rent payments. You don’t have to
In some circumstances if other adults live in      be unemployed to make a claim for these
your home (other than your spouse, partner,        benefits. For example, if you are working but
or lodger) and you are living on a low income      earning a low wage or you are living on a
you may still be entitled to a reduction in your   pension or other benefits, you may be entitled
Council Tax bill.                                  to some help.

Also, from 1st April 2014 the maximum              More information can be found at www.
Council Tax reduction will be limited to           richmond.gov.uk/help_with_paying_ your_
Band E for working age people who are not          rent_and_council_tax or on the Government
considered to be vulnerable. This means            website www.direct.gov.uk You can find out if
that the Council will only use the Council Tax     you may be entitled to a reduction by using
charge for a Band E property to calculate the      our online benefits calculator at www2.
amount of Council Tax reduction due.               richmond.gov.uk/ benefit_calculator

If you are on Universal credit or any other
benefit you will need to apply separately

Council Tax Bills
Discounts and exemptions
The Council Tax bill is based on at least two adults living in your home. If you are the only adult
living in your home, it is likely that we can reduce your bill by a quarter. You do not have to pay
Council Tax on some homes known as exempt properties and some people are not counted
when we work out the Council Tax. So even if there is more than one adult in your home you
may still get a discount. On the next page is a full list of discounts and exemptions.

24   WWW.RICHMOND.GOV.UK
Discounts                                      Exemptions – Occupied properties
• 25% single person discount                   • Student household exemption

• Full time student                            • Severely mentally impaired exemption

• Apprentice                                   • Diplomats and their dependents

• Foreign language assistants                  • Visiting forces or their dependents

• Student nurses                               • Armed forces and married quarters

• Youth training trainees                      • Student halls of residence

• Non-British spouse or dependant              • People under 18
  of a student
                                               • Dependent relative in an annex
• Carers
                                               • Non-British spouse or partner or
• People in care or nursing homes                dependent of a student

• People in detention                          Exemptions –
• People in hostels                            Unoccupied properties
                                               • When a person is in hospital or
• Members of a religious community
                                                 a care home
• People moved permanently to hospital
                                               • Where occupation is prohibited by law
• People over 18 for whom child benefit
                                               • When repossessed by the mortgagee
  is still paid
                                               • Left empty by students
• School leavers
                                               • An annex left empty that cannot be
• People living in a property as a condition
                                                 let separately
  of their employment
                                               • Left empty by people receiving or
• Annex occupied together with
                                                 providing care
  another property
                                               • Left empty by people in detention
• Diplomats and their dependants
                                               • Properties left empty when someone dies
• International Defence Organisations
                                               • Owned by charities
• Visiting forces and their dependants
                                               • Awaiting occupation by ministers
• Severe mental impairment
                                                 of religion

                                               • Caravan pitch or boat mooring

                                               • Responsibility of trustee in bankruptcy

25   WWW.RICHMOND.GOV.UK
Long-term empty premium
From the 1st April 2019, properties that have        From the 1st April 2021 this premium will again
been unoccupied and unfurnished for more             increase to 300% for properties that have been
than two years will be charged an additional         unoccupied and unfurnished for more than
premium of 100% council tax.                         ten years. This is regardless of any change of
                                                     ownership during that period.
From the 1st April 2020, the premium increased
to 200% for properties that have been
unoccupied and unfurnished for more than
five years.

Relief for people with a disability
If anyone living in your home has a disability and   will still get a reduction. This will not depend on
uses a wheelchair at home or needs a room or         your income or savings. If you think you may be
extra bathroom or kitchen to meet their special      entitled to any of these Council Tax reductions,
needs, you may be entitled to a reduced bill.        please go to: www.richmond.gov.uk/council_
                                                     tax for further information and to download an
If this applies we will charge you at the rate of
                                                     application form. If you do not have access to
the band immediately below that shown for your
                                                     our website, please contact 020 8891 1411.
home. If your home is already in Band A, you

Council Tax Appeals
The Council has done its best to ensure your         Please contact us by:
Council Tax has been calculated correctly.
                                                     Writing to:
You can appeal if you think that:
                                                     London Borough of Richmond Upon Thames
• You are not the person who should pay the         Council Tax Service, PO Box 72388,
   Council Tax                                       LONDON SW18 9PL

• Your home is exempt                                Email: counciltax@richmond.gov.uk

• The amount on your bill is wrong.                  Or visit: www.richmond.gov.uk/council_tax

26   WWW.RICHMOND.GOV.UK
Business Rates
What are Non-Domestic Rates?

Non-Domestic Rates, or Business Rates, are collected by local authorities and are the way that
those who occupy non-domestic property contribute towards the cost of local services.

How are Non-Domestic Rates calculated?

The amount a business pays will depend on two factors:

•	Rateable value of the business premises –            •	Multiplier – The multiplier is set by Central
   The rateable value is set by the Government’s           Government each year and represents the
   Valuation Office Agency (not the Council)               unit rate at which Business Rates will be
   and is based on the rental value for which              charged. The Government sets a Small
   a property could have been let on the open              Business Rates Multiplier (0.499 in 2021/22)
   market on 1st April 2015 – plus the square              and a Standard Business Rates Multiplier
   footage, usage and location.                            (0.512 in 2021/22) each year.

Small Business Rate Relief

Ratepayers who occupy a property with a                 below £12,000, the ratepayer will receive 100%
rateable value of less than £51,000 will have their     reduction in their rates bill. This relief decreases
bill calculated using the Small Business Rates          on a sliding scale of 1% for every £30 of rateable
Multiplier unless they are entitled to another          value over £12,000 up to £15,000.
mandatory relief e.g. charitable relief or are liable
                                                        For full eligibility criteria visit the Council’s
for unoccupied property rates.
                                                        website. If you think that you meet the criteria but
In addition, if the sole or main property is            have not received the relief, please contact the
shown on the rating list with a rateable value          Business Rates Team on 020 8891 7725.

Empty Properties
(Unoccupied Property Rates)

Business Rates will not be payable in the first         properties owned by charities and community
three months that a property is empty. This is          amateur sports clubs and there are a number
extended to six months in the case of certain           of other exemptions from the unoccupied
industrial properties. After this period, empty         property rate. Full details on exemptions can be
rates are payable in full. However, in most             obtained from the Business Rates Team.
cases the unoccupied property rate is zero for

27   WWW.RICHMOND.GOV.UK
Retail, Hospitality and                              Valuation Appeals – Business
Leisure Discount                                     Rates and Council Tax
The Government announced in the Budget on            •	If you think that the rateable value of your
3 March 2021 that it would extend the Business          business property is wrong or
Rates 100% Retail, Hospitality and Leisure
                                                     •	If you have a query about the valuation band
Discount for 3 months, to cover the period until
                                                        of your property or
30 June 2021, followed by 66% business rates
relief for the period from 1 July 2021 to 31 March   •	If you wish to appeal and have moved into
2022, subject to rules around capping. This             your home in the last six months or
means that all annual and daily bills issued to
                                                     •	If your property has changed significantly
businesses in the Retail, Hospitality and Leisure
                                                        within the last six months, please contact the
sectors up until the end of May 2021 will show
                                                        Valuation Office Agency:
a zero balance to pay for the 2021/22 financial
year and accounts will then be recalculated          Website: gov.uk/contact-voa
in early June 2021 so that instalments will be
                                                     Phone: 03000 501 501
payable from 1 July 2021. For more information
and to apply online, visit www.richmond.gov.         YOU MUST CONTINUE TO PAY YOUR
uk/business_rates                                    COUNCIL TAX AND/ OR BUSINESS RATES
                                                     WHILE YOU APPEAL
Covid-19 Lockdown and
Restrictions Business Grants
For details on current grant schemes
available please visit richmond.gov.uk/
business_grants
Useful links
and contacts
Useful Links                                             Useful Definitions
• Details of all payments to suppliers,                 Corporate and Democratic Core – Income
  over £500, are published monthly:                      and expenditure that relates to corporate
  www.richmond.gov.uk/council_payments_
                                                         policy making, member-based activities,
  to_suppliers
                                                         functions of the individual designated the
• Details of senior officer pay and expenses are        head of paid service (Chief Executive)
   published each year:                                  and costs associated with the information
   www.richmond.gov.uk/officers_pay_and_
                                                         required for public accountability.
   expenses
• The Council’s full Medium Term Financial              Non-Distributed Costs – Past service costs
   Strategy is available online at:                      relating to retirement benefits.
   https://cabnet.richmond.gov.uk/documents/
   s72243/3%20Appendix%20C%20MTFS1.pdf                   Levies – Annual charges the Council is
• The full Council Tax setting report is available on   obliged to pay for services associated with
   the public website at:                                the local area that are not directly provided
  https://cabnet.richmond.gov.uk/                        by the Council. These charges are commonly
  documents/s72240/3%20Ctax%20                           based upon the Council’s Tax Base
  Cabinet%20Rep.pdf                                      or population.
• All reports that are discussed at Council
   meetings are available 1 week in advance at           Reserves – Money set aside by the
   the following web address:                            Council for use in future years.
   www.richmond.gov.uk/calendar_of_
                                                         Tax Base – Number of Band D
   meetings.htm
                                                         equivalent properties.
• Full details of budgets, by team and
   expenditure type, are published each year:            Council Tax Requirement – The amount
   www.richmond.gov.uk/budget_books                      the Council plans to collect in Council Tax
• The current Community Plan is available               during the year. Dividing the Council Tax
   online at: http://www.richmond.gov.uk/                Requirement by the Tax Base gives the Band
   community_plan_2016_2020.pdf                          D charge for the year.

Glossary

GLA        Greater London Authority                      MOPAC Metropolitan Police

TfL        Transport for London                          LFEPA    London Fire Brigade

WLWA       West London Waste Authority                   GLC      Greater London Council

ILEA       Inner London Education Authority             LPFA     London Pension Fund Authority

LRB        London Residuary Body                         NNDR     National Non-Domestic Rates

30    WWW.RICHMOND.GOV.UK
Please visit our website for more information on Council Tax,
Benefits and Business Rates:
Council Tax:       www.richmond.gov.uk/council_tax
Benefits: 		       www.richmond.gov.uk/housing_benefits
Business Rates:    www.richmond.gov.uk/business_rates

Or Telephone:
Council Tax and Benefits: 020 8891 1411
Business Rates:           020 8891 7725

Customer Service Contact Details

The Customer Service Team is responsible for providing information on all Council services,
in person, by telephone, and by email.
Tel: 020 8891 1411 (Monday to Friday 9am – 5pm)
Online: www.richmond.gov.uk/council_contact_numbers
In Person (by appointment only): Telephone the numbers above to make an appointment and
then visit the Civic Centre, 44 York Street, Twickenham, TW1 3BZ

Other Useful Council contact details:
Adult Social Services                  Tel: 020 8891 7971
		                                     Email: adultsocialservices@richmond.gov.uk

Children’s Services                Tel: 020 8891 7969
(Children’s services for Richmond
					Website: www.achievingforchildren.org.uk
Council is delivered by Achieving
for Children, a Community Interest
Company wholly owned by
Richmond and Kingston Councils)

Cultural Services 		Email: culturalservices@richmond.gov.uk

Freedom Passes 		Tel: 020 8831 6312
Blue Badges			Tel: 020 8831 6096
					Email: accessibletransport@richmond.gov.uk

Pest Control			Tel: 020 8891 7800
					Email: residentialeh@richmond.gov.uk

Out of Hours Emergencies               Tel: 020 8744 2442

31   WWW.RICHMOND.GOV.UK
Please contact us on 020 8831 6233 or minicom 020 8831 6001 if you need this in Braille,
large print, audiotape, or another language.

Other Languages

BENGALI

PUNJABI

ARABIC

ALBANIAN

GUJARATI

FARSI

URDU

To receive a booklet in large print please call 020 8891 1411

32   WWW.RICHMOND.GOV.UK
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print please call 020 8891 1411
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