Your Guide to Wembley - CARABAO CUP FINAL - ASTON VILLA v MANCHESTER CITY SUNDAY 1ST MARCH 2020, KICK OFF 4:30PM - Aston Villa Football Club
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Your Guide to Wembley C A R A B A O C U P F I N A L - A STO N V I L L A v M A N C H E ST E R C I T Y S U N D AY 1 S T M A R C H 2 0 2 0 , K I C K O F F 4 : 3 0 P M
We’re heading back to Wembley! Aston Villa will be heading back to Wembley for this year’s Carabao Cup Final vs Manchester City on Sunday 1st March 2020 in a 4:30pm kick off. We’ve created this guide to help you make the most of your day and provide helpful information to plan your visit to the stadium. Alongside information about about travel & fan zones, you’ll also find FAQs as well as useful tips and contacts. Thanks for your terrific support this season and for being #PartOfThePride 2 For more information visit avfc.co.uk or call 0333 323 1874
Official Villa coach travel
Official Club coaches will depart from Witton Lane at 11am,
with boarding commencing from 10:45am and an ETA at
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Wembley Stadium West Stand Parking Route Map
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Wembley for 2pm. Disabled Access Coaches 2 & 3 will be
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Parking for those traveling via official coach is provided in the North Stand car NORTH
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park, Holte car park (both open at 8am) and Brookvale (open 9am). Please arrive
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board.
Alcohol, smoking and vaping are not permitted onboard coaches.
3 For more information visit avfc.co.uk or call 0333 323 1874
Train & Underground The nearest London Underground station is Wembley Park which is around a ten minute walk from the stadium. This is served by both the Jubilee & Metropolitan lines, although it is best to take the latter as it has less stops. Wembley Central is slightly further away from the stadium and has both rail & underground connections. This underground station is served by the Bakerloo line, whilst the railway station is on the London Euston-Milton Keynes line. The nearest train station is Wembley Stadium which is on the London Marylebone-Birmingham line. Avanti West Coast will be running additional trains post-match to help fans get home after the game. Please see their additional services below: Additional services from Birmingham New Street to London Euston: 09:25 Additional services from London Euston to Birmingham New Street: 20:11 Fans can also choose to travel with West Midlands Trains (WMT) and Chiltern Railways (to and from Birmingham Moor Street). Services are expected to be extremely busy so fans are advised, where possible, to book in advance and arrive early at the station where Avanti West Coast staff will be there to help For latest travel information please visit the Transport for London website tfl.gov.uk ensure you get on the train in a safe and timely fashion. Services from London post-match: 19:40, 20:00, 20:11, 20:18, 20:38, 20:54, 21:55, 22:25, 23:24 Fans can also choose to travel with West Midlands Trains (WMT) and Chiltern Railways (to and from Birmingham Moor Street). WMT only tickets are not valid on Avanti West Coast services. 4 For more information visit avfc.co.uk or call 0333 323 1874
Travelling by car Parking Parking facilities which are available around Wembley Stadium are managed and operated by Wembley Park. It is recommended that any guests wishing to drive to the stadium only use the Official Wembley Stadium Car Parks which are operated and managed by Wembley Park. To reserve your space please visit wembleyofficialparking.com To avoid disappointment, please pre-book your space early. Aston Villa cars have been allocated Red Parking, which is located on Royal Route, postcode HA9 8DS. Red Parking is accessed by exiting the A406 North Circular Road at the junction with the A404 Harrow Road. Blue Badge Parking Blue Badge Parking is available to purchase directly via Wembley Park at wembleyofficialparking.com Coach Parking Coach parking is located in Pink Parking directly to the East of the venue. Coach Companies and Operators can pre-book their coach parking space by contacting Wembley Park. Wembley is located just off the A406 North Circular Road within easy reach of central London and the rest of the country, with major motorways connecting nearby. If you’re travelling from the North, take the M1/A1, then A406, then A404. From the East go M11, M25 (J23), A1, A41, A406 then A404. From the South it’s M25 (J15), M4 (J3), A312, A40, A406, A404, A479 OR M25 (16), M40 (A40), A406, A404, A479. From the West go M4, A312, A40, A406 then A404. Owing to event day road closures around the stadium, spectators should not attempt to drive across the local area to access car and coach parks. Instead, spectators should leave the A406 at the A404 for Red Parking, and at the B4557 for Pink Parking. These are the most direct routes to each car park and will avoid road closures and congestion around the stadium. 5 For more information visit avfc.co.uk or call 0333 323 1874
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Fan zones Wembley Park, the home district to Wembley Stadium, will be providing Fan Zones for Villa fans with help from EFL and the stadium. The fan zones are free of charge to enter and a match-day ticket is required. Events Pad: There is a full Budweiser bar with a great food offering inside for you to grab a decent bite to eat before the game. It’ll be open 5 hours before kick-off where live music will be played before the game. Box Park: Boxpark is the world’s first pop-up mall – fusing the concepts of modern street food and placing local and global brands side by side to create a unique shopping and dining destination. Join us and come down pre/post-match and enjoy 3 huge bars, over 20 different food vendors, live entertainment and football highlights! BoxPark will be open from 10am, and open post-match until 11pm. To guarantee your entry visit boxpark.co.uk/avfc 8 For more information visit avfc.co.uk or call 0333 323 1874
Allocated pubs
Villa supporters have been allocated 7 pubs
on the west side of Wembley Stadium.
The Green Man Liquor Station JJ Moons Masti The Fusilier Inn
Dagmar Ave, Wembley HA9 8DF 397A High Rd, Wembley HA9 7AA 397 High Rd, London HA9 7DT 572-582 High Rd, Wembley HA0 2AA Harrow Rd, Wembley HA0 2HA
We also have our two Fan
Zones: Box Park Fan Zone &
Events Pad Fan Zone.
Supporters are reminded to
please drink responsibly.
Flannery’s Bar Station 31 The Corner House The Arch
610-612 High Rd, Wembley HA0 2AF 299 Harrow Rd, Wembley HA9 6BD 313 Harrow Rd, Wembley HA9 6BA 324 Harrow Rd, Wembley HA9 8LL
9 For more information visit avfc.co.uk or call 0333 323 1874
Useful tips
Wembley App Flag Display:
Think of this app as your trusty Wembley companion. Use it to The club will be providing all fans with a flag to form a mosaic
check out the view from your seat before you arrive and find the across the West end of Wembley.
best way to the stadium with the handy travel planner!
Crowd Flags and Musical Instruments: Any supporters wishing
Find your seat to take flags or musical instruments to Wembley Stadium must
obtain permission.
Use the handy map to find the best way to your seat.
Please contact Wembley Stadium to request permission.
Seat view
Anyone wishing to gain entry to Wembley Stadium carrying
Check out the view from your seat before you even get to the flags or musical instruments without prior permission will not be
stadium. permitted to enter with them.
Travel planner Supporters may bring an individual hand waver flag into the
stadium if it is under 250cm in size at the widest or longest point.
All the essential tube and train directions, all the way to Wembley.
Download on the App Store or Google Play. Shop
eCash around Wembley There will be a shop located outside the stadium by Gate P,
open from 11am.
Fans can use your Aston Villa card to spend anywhere inside
Wembley and everywhere at the official AVFC Fan Zone There will also be several shops open inside the concourse
at BoxPark where Mastercard chip + pin and contactless is areas from 1pm. These can be found by Blocks 128, 137, 248,
accepted, on the day of the Final. 536 and 544.
Fans need to pre-load and bring your cards with you on the day.
You’ll earn Pride Rewards points for all spend at Wembley.
To top-up your card with cash, and for any further help, visit
rewards.avfc.co.uk/ecash
10 For more information visit avfc.co.uk or call 0333 323 1874Key timings and Contacts
Key timings Useful Contacts
11:30am – Official Club Coaches depart Aston Villa
11:00am – Fan Zone opens in Box Park & Event Pad Villa Ticket Office - 0333 3231874
Villa Hospitality - 0333 3231982
01:30pm – Hospitality areas open
Villa Reception - 0121 3272299
02.30pm – Turnstiles open Villa Website - www.avfc.co.uk
03:40pm – Teams out to warm up Villa Support - @avfcsupport
04:00pm – Take your seats for the build-up
Wembley
04:25pm – Teams in tunnel
Wembley Website - www.wembleystadium.com
04:30pm – Kick-Off
05:15pm – Half-Time Other
National Rail - 0871 200 4950
06:15pm – Full-Time (regular time)
National Express - 08717 818181
11:00pm – Box Park Fan Zone closes
Highways England - 0300 123 5000
11:24pm – Last train from Euston
11 For more information visit avfc.co.uk or call 0333 323 1874Frequently asked questions
How will I receive my match tickets? What happens if I do not receive my For up to date information on the day of the game please
All tickets will be posted to supporters match tickets? follow these social media accounts:
by 1st class Royal Mail. Due to time Supporters who have not received
constraints and the large number of their match tickets by Friday 28th
tickets to be dispatched, we are not February are advised to contact the
able to accommodate any requests for ticket office directly on 0333 323 1874
ticket collection. where you will be advised of alternative
arrangements.
Supporters are advised to ensure their
General Enquiries
@AVFCOfficial @AVFCSupport @EFL @Carabao_Cup
personal details are correct at point of
purchase. If you have a general enquiry about
the Carabao Cup Final contact us
Overseas supporters will have their using one of the helpful contacts on
tickets made available for collection on the previous page.
the day of the match from Wembley
Stadium. Further Information
Please visit the Wembley stadium @AvantiWestCoast @tfl @WembleyStadium
help portal at help.wembleystadium.
com to stay up to date with the latest
information for the game.
12 For more information visit avfc.co.uk or call 0333 323 1874Anti-social behaviour Last year at the Play-Off Final a small minority of our supporters let themselves down with their anti-social behaviour outside Wembley Stadium and the surrounding areas. The club received reports from Brent Council of numerous instances of poor behaviour by some of our fans. How we all behave as supporters directly reflects on the club’s reputation. We are all ambassadors of the football club. Aston Villa and our Fans Consultation Group urge you to respect the neighbourhood around Wembley and the people who live there. Your support of the team is second to none, please ensure from the moment you begin your journey to Wembley to the minute you return home – that your conduct is also equally as good. Please do not let The Villa down. Thank you. Christian Purslow Chief Executive 13 For more information visit avfc.co.uk or call 0333 323 1874
Bag Policy FAQ
Wembley Stadium How many bags can each person bring If I have certain items or equipment that I
Bag Policy into the stadium?
One small bag per person that does not
need to bring into the stadium for medical
reason and they won’t fit in the small bag,
what do I do?
exceed A4 size (210mm x 210mm x 297mm)
per person. All match day merchandise An exception will be made for medically
All ticket holders are prohibited from bringing any bag into the necessary items after inspection by security
stadium unless it adheres to the Wembley Stadium regulations as purchases will be supplied in a clear plastic bag
in line with this policy and will be admissible in personnel and contacting us prior to match
outlined below. Entry of any non-compliant bag will be refused. day at help.wembleystadium.com. As per
addition to the above.
above, you will require a certificate issued by
Bags will be checked at an outer cordon and a bag gauge will be our guest services team.
used for any dispute on size. All items and bags carried by guests What happens if I show up at the gate with
and staff will be carefully inspected upon entry to the stadium, a bag that is not permitted? Can fans carry cameras, smart phones
which may include a personal wanding or pat down. Fans carrying bags that do not meet the or tablets separately from what they put
criteria WILL NOT BE PERMITTED ENTRY. If in a clear bag?
All event day merchandise purchases will be supplied in a clear
for any reason (medical or other) you require Yes. A phone or camera can be carried into
plastic bag in line with this policy and will be admissible. If you
a bag that does not adhere to the Wembley the stadium so long as it is not in its own bag.
purchase merchandise a concession stand on the outer concourse
or the external stadium store, the bag will be sealed because it is Stadium bag policy, entry will be permitted This is not a restriction on items that fans
inside the security cordon. Please do not break the seal until you subject to contacting us prior to match day at have been able to bring into the stadium. It
enter the venue. help. wembleystadium.com. You will be issued is only a restriction on the type of container
with a certificate representing your right to used to carry items.
• Bag to be no larger than A4 take those items into the stadium. You will
need to produce this certificate at the outer Are all handbags prohibited?
• Height 297mm (11.7 inches)
security cordon. Your bag will be searched No. Unlike some event venues, not all bags
• Width 210mm (8.27 inches) and may be subject to an x-ray scan before are prohibited. Bags smaller than A4, with or
• Depth 210mm (8.27 inches) entering the venue. without a handle or strap, are permitted.
14 For more information visit avfc.co.uk or call 0333 323 1874Accessibility
Accessible Toilets & Changing Facilities Complimentary Shuttle from Wembley Park Station
Wembley Stadium provides accessible toilets across all levels of the to Wembley Stadium Information
stadium. Should you require access to an accessible toilet please Wembley Stadium operates a complimentary accessible shuttle Booth Locations
request the assistance from a steward or guest services team service from Wembley Park Station to Wembley Stadium. The
member who will be able to provide access. Stewards are located accessible shuttle will operate from 30 minutes pre gates opening Level 1
across the concourse of the venue, the guest services team will be to 1 hour post final whistle or the event finishing. The accessible Opposite block 108
positioned within the nearest information point. shuttle runs on a rotational basis approximately every 30 minutes Opposite block 137
from A to B, this is subject to traffic on the day. The meeting point Internal near Gate G
Assisted Listening Devices - Headsets for the accessible shuttle from Wembley Park Station is by the Internal near Gate H
Guests requesting an Assisted Listening Device can pick one up on entry of the lift at the station, adjacent to Olympic Way. The Guest
Services team will be on hand to support you from this point. The
arrival at the stadium from one of the internal Information Booths
Guest Services team are easily identified in yellow jackets with Level 2
located closest to your seat. Advance reservations
for these headsets can not be taken. ‘here to help’ on the back. Opposite block 216
Opposite block 237
Venue Wheelchair Storage Wembley Stadium Accessibility Support at the stadium
It is possible store and keep safe your wheelchair while you are From Wembley, the Guest Services team operate a ‘pushing and Level 5
visiting Wembley Stadium. After arriving and entering through your chaperone’ service for high needs guests who require additional Near block 514
turnstile, please look for an Information Point where Wembley staff support on the day in terms of travel to and from their seat. This Near block 539
will happily check in your wheelchair. service is not pre-bookable and can be accessed across all events
at the stadium. This service is available from the Yellow Car Park,
near to the Guest Services team in the yellow ‘here to help’ jackets.
For full accessibility information please visit help.wembleystadium.com
15 For more information visit avfc.co.uk or call 0333 323 1874Stadium Facts
• The famous twin towers have made way for an iconic mounted policeman took to the pitch to keep • The new pitch is four metres lower than the
arch over the stadium, which has been totally rebuilt fans at bay previous pitch
and is now one of the most modern and breathtaking • The old stadium, named after the north London • The stadium’s pitch is enhanced by desso technology
arenas in the world suburb in which it is located, would serve as the which combines synthetic grass with the real Wembley
• The new Wembley reopened its doors in 2007 focal point of English football from then until it grass to strengthen the surface
• The stadium is now once again home to the England was demolished in 2003 to make way for the • This system provides a consistently high standard
national side, as well as the FA Cup Final and current structure playing surface at Wembley and enables the multi
Semi Finals, The Football League Cup Final, The FA • Wembley hosted the 1948 Olympic Games and also use venue to host football, rugby, American football
Community Shield, The Football League Play Off the final of EURO ‘96 but, from an English perspective, and music events
Finals and The Rugby Football League Challenge unquestionably its finest hour came on 30 July 1966, • The pitch is covered by specially designed protective
Cup Final. The stadium also regularly hosts other when Geoff Hurst scored a hat-trick to inspire England panels for rock concerts which creates space for up
major sporting events including a regular season NFL to a 4-2 extra-time win against West Germany in the 25,000 fans to stand
game and epic music concerts final of the FIFA World Cup
• Each of the two giant screens in new stadium is
• The original Wembley Stadium was known as the • The stadium has a circumference of 1 km the size of 600 domestic television sets
Empire Stadium, and was built as the centrepiece • There are 107 steps in the trophy presentation route – • The total length of the escalators is the same
of a British Empire Exhibition at the end of the First the old stadium had 39 steps
World War as a 400 metre running track
• The new Wembley encloses 4,000,000 m³ inside its • At Wembley trophies are presented to the winning
• Though not officially opened by King George V until walls and under its roof.
23 April 1924, the stadium hosted its first FA Cup final team from the Royal Box rather than on the pitch
the previous year, when an estimated 200,000 people • This is the equivalent of 25,000 doubledecker buses • The Royal Box is in the traditional position - in the
crammed in to watch Bolton Wanderers FC defeat or 7 billion pints of milk middle of the north stand - as in the old Wembley
West Ham United FC 2-0. That match famously • The deepest of the piles that form the foundations, at Stadium
became known as the ‘White Horse final’, as a 35 metres, is as deep as the Twin Towers were tall
16 For more information visit avfc.co.uk or call 0333 323 1874Wembley in Numbers
• 2,618 toilets, 47 retail units, 164 turnstiles, 26 lifts, • There is more leg room in every seat in Wembley • The arch supports all of the weight of the north roof
30 escalators, 34 bars, 8 restaurants, 688 food and Stadium than there was in the Royal Box of the and 60 per cent of the weight of the southern side
drink service points and 98 kitchens old stadium • The arch ensures that there are no pillars in the new
• The seats are spread over three tiers: lower 34,303, • The most striking, highly visible feature of the stadium which could obstruct the views of fans
middle 16,532 and upper 39,165 stadium is 133 metre tall arch that sits above the • The Stadium has 34 bars, 8 restaurants, 98 kitchens
• The stadium has 90,000 seats with NO north stand and 688 food and drink service points
obstructed views • With a span of 315 metres, the arch is the longest • Approximately 10,500 seated meals can be be
• There are 310 wheelchair spaces and single span roof structure in the world and is visible served at any one event
400 press seats right across London
• The soft drink dispensers can pour 30,000 cups in a
• The rows of seating, if placed end to end, would • With a diameter of 7.4 metres the arch is wide little over 10 minutes
stretch 54 kilometres enough for a Channel Tunnel train to run through
• Approximately 40,000 pints of beer can be served
• There is more leg room in every seat in Wembley • A representative from every county in England was during half time in a football/rugby league match
Stadium than there was in the Royal Box of the old involved in the construction of the arch
• Almost 40,000 people come through Wembley Park
stadium • The stadium roof rises to 52 metres above the pitch. station on an event day
• The seats are spread over three tiers: lower 34,303, This compares to the 35 metres tall Twin Towers of
the old stadium • 100 trains an hour will go through the three Wembley
middle 16,532 and upper 39,165 stations servicing the Stadium
• The stadium was designed with stands that are • The roof is over 11 acres, of which four of the acres
higher and closer to the pitch than the original are retractable
stadium and with better uninterrupted views • The stadium has a sliding roof design which
• The rows of seating, if placed end to end, would allows the pitch to be exposed to direct sunlight
stretch 54 kilometres andventilation whilst ensuring that spectators
are covered
17 For more information visit avfc.co.uk or call 0333 323 1874Have a Safe Trip
We’ll See You at Wembley!
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