2023 BENEFITS - YOUR BENEFITS. YOUR CHOICES. YOUR HEALTH. January 1, 2023 - December 31, 2023

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2023 BENEFITS - YOUR BENEFITS. YOUR CHOICES. YOUR HEALTH. January 1, 2023 - December 31, 2023
2023 BENEFITS

YOUR BENEFITS. YOUR CHOICES. YOUR HEALTH.
   January 1, 2023 - December 31, 2023
2023 BENEFITS - YOUR BENEFITS. YOUR CHOICES. YOUR HEALTH. January 1, 2023 - December 31, 2023
Welcome

CONTENTS                 EASTERSEALS NORTHEAST CENTRAL FLORIDA strives to provide you with
                         comprehensive, valuable benefit plans as part of your total compensa-
3   Benefits Overview    tion package, which we hope will assist you in planning for your financial
                         security now and in the future. We encourage you to learn about and
4   Medical              understand your benefits so that you may use them wisely.
5   Medical Payroll       UNITED HEALTHCARE
    Deductions
                           Medical Customer Service 866.633.2446               MyUHC.com
6   Urgent Care vs.
                          METLIFE
    Emergency Room
7   Wellness               Customer Service for
                           Dental, Vision, Life &
8   UHC Mobile App                                      800.275.4638            MetLife.com
                           Disability
9   Flexible Spending
    Account
                           MEDCOM
10 Dental                  Flexible Spending Account 800.523.7542          Medcombenefits.com
11 Vision                  AFLAC
12 Basic Life/AD&D         Representative:
                                                        386.846.9087
                           Trisha Cuthbert
13 Voluntary Life/AD&D
14 Disability
                         We encourage you to take the time to review the benefit plans described
15 Employee Assistance   in this guide and to choose the best options for you and your family.
   Program               If you have questions regarding any of the above benefits or the
16 Aflac Supplemental    enrollment process, please contact your dedicated BenefitsVIP team at
                         866.284.2053 or email MyTeam@benefitsVIP.com
17 BenefitsVIP®
                         Monday—Friday, 8:30am—8:00pm (EST).
18 Disclosures

2                                                         QUESTIONS? Call BenefitsVIP at 866.284.2053
2023 BENEFITS - YOUR BENEFITS. YOUR CHOICES. YOUR HEALTH. January 1, 2023 - December 31, 2023
Benefits Overview
Following is a brief description of each benefit being offered to EASTERSEALS NORTHEAST CENTRAL FLORIDA
employees for the plan year January 1, 2023 through December 31, 2023.

MEDICAL
Our medical and prescription drug coverage is offered through United Healthcare.

DENTAL
We offer two dental plans: A PPO & a DHMO dental plan through MetLife.

VISION
Our comprehensive vision plan is offered through MetLife.

BASIC LIFE AND AD&D
Basic Life/AD&D coverage is provided by EASTERSEALS NORTHEAST CENTRAL FLORIDA through MetLife.

VOLUNTARY LIFE
You will have the opportunity to purchase voluntary life coverage for yourself and your dependents.
Coverage is offered through MetLife.
SHORT-TERM DISABILITY
Short-term disability coverage is provided by EASTERSEALS NORTHEAST CENTRAL FLORIDA through MetLife.

LONG-TERM DISABILITY
Long-term disability coverage is provided by EASTERSEALS NORTHEAST CENTRAL FLORIDA through MetLife.

FLEXIBLE SPENDING ACCOUNT
Our flexible spending account is offered through Medcom.
VOLUNTARY SUPPLMENTAL BENEFITS
Accident, Critical Illness and Hospital Insurance is offered through Aflac.

QUESTIONS? Call BenefitsVIP at 866.284.2053                                                               3
2023 BENEFITS - YOUR BENEFITS. YOUR CHOICES. YOUR HEALTH. January 1, 2023 - December 31, 2023
Medical
                                                           BXOO                             BXKB                             BWNL
                                                          NHP HMO                          NHP HMO                      Choice Plus PPO

                                                  Individual: $1,500               Individual: $1,000               Individual: $2,500
Plan Year Deductible
                                                  Family:     $3,000               Family:     $3,000               Family:     $5,000

                                                  Individual: $4,500               Individual: $6,000               Individual: $6,000
Plan Year Out-of-Pocket Maximum
                                                  Family:    $9,000                Family: $12,000                  Family:     $12,000

Preventive Care
Adult or Child Wellness Exam                               No Charge                        No Charge                        No Charge
Outpatient Care
Primary care physician office visits                      $25 Copay                          $25 Copay                      $25 Copay
Specialist office visits                                  $45 Copay                          $45 Copay                      $50 Copay
Telemedicine (Family Physician)                           No Charge                         No Charge                       No Charge
Outpatient surgery (Ambulatory Surgical Center)       Deductible, then 10%                  $250 Copay                  Deductible, then 20%
Independent Outpatient Lab & Diagnostics
Independent Clinical Lab (blood work)                 Deductible, then 10%                  No Charge                       No Charge
Freestanding Diagnostic Center (x-rays)               Deductible, then 10%                  No Charge                       $60 Copay
Designated Network Imaging                                $350 Copay                        $200 Copay                      $200 Copay
Imaging (CT/PET Scans/MRIs)                               $750 Copay                        $750 Copay                      $750 Copay
Emergency Care
Ambulance when medically necessary                    Deductible, then 10%             Deductible, then 20%             Deductible, then 20%
At hospital emergency room                            Deductible, then 10%                 $350 Copay                       $350 Copay
Urgent Care                                               $50 Copay                         $50 Copay                       $75 Copay
In-Patient Hospital
Facility fee                                          Deductible, then 10%                 $250 Copay                   Deductible, then 20%
Physician/Surgeon fee                                 Deductible, then 10%             Deductible, then 20%             Deductible, then 20%
Mental Health
Inpatient                                             Deductible, then 10%              $250 Copay per stay             Deductible, then 20%
Outpatient                                                $45 Copay                         $45 Copay                       $50 Copay
Prescription Drugs
Retail Pharmacy (30 day supply)
Generic                                                        $10                             $10                              $10
Preferred Brand                                                $35                             $50                              $50
Non-Preferred Brand                                            $70                             $85                              $85
Mail Order (90 day supply)                             $25 / $87.50/ $175              $25 / $125/ $212.50              $25 / $125/ $212.50
Out-of-Network Benefits
Plan Year Deductible (Individual/Family)           Out of network coverage not      Out of network coverage not           $5,000 / $10,000
Out of Pocket Maximum (Individual/Family)         available except for emergency   available except for emergency        $10,000 / $20,000
Coinsurance                                                   services                         services                         40%

4                                                                                              QUESTIONS? Call BenefitsVIP at 866.284.2053
2023 BENEFITS - YOUR BENEFITS. YOUR CHOICES. YOUR HEALTH. January 1, 2023 - December 31, 2023
Medical Payroll Deductions

26 Bi-Weekly Payroll Deductions

                          Coverage Tier       BXOO       BXKB     BWNL

                     Employee Only            $30.40    $44.80    $98.48

                     Employee & Spouse        $411.74   $446.02   $573.78

                     Employee & Child(ren)    $262.51   $289.02   $387.78

                     Employee & Family        $616.22   $661.16   $828.64

22 Bi-Weekly Payroll Deductions

                          Coverage Tier       BXOO       BXKB     BWNL

                     Employee Only            $35.92    $52.95    $116.38

                     Employee & Spouse        $486.60   $527.12   $678.10

                     Employee & Child(ren)    $310.24   $341.57   $458.29

                     Employee & Family        $728.26   $781.37   $979.30

QUESTIONS? Call BenefitsVIP at 866.284.2053                                 5
2023 BENEFITS - YOUR BENEFITS. YOUR CHOICES. YOUR HEALTH. January 1, 2023 - December 31, 2023
Urgent Care
    vs. Emergency Room

                     of emergency department visits are
        71%          unnecessary or could have been avoided.

       If you have a life-threatening illness or injury, go to the
                      ER or call 911 right away.

6                                                QUESTIONS? Call BenefitsVIP at 866.284.2053
2023 BENEFITS - YOUR BENEFITS. YOUR CHOICES. YOUR HEALTH. January 1, 2023 - December 31, 2023
Wellness
Employees enrolled in a UnitedHealthcare medical plan will have access
to the several health and wellness programs at no cost to you.

REAL APPEAL®                                               UHC’s Rally® & SimplyEngaged® Plus, allows you to
                                                           complete specific health and wellness activities to earn
Real Appeal® is an online weight loss program that
                                                           financial incentives and rewards. You can track your ac-
provides personal coaching to help you and eligible
                                                           tivities and rewards through Rally®, a user-friendly digital
family members lose weight and keep it off.
                                                           experience that supports your program with online
•   1-on-1 coaching: Get help to stay on track to          tools.
    reach your goals with online coach-led group
    sessions.
•   No out‐of‐pocket expenses                              ELIGIBILITY
•   Success kit: Get scales, recipes, fitness              The program is open to all employees and spouses en-
    equipment and more delivered to your door.             rolled in a Company-sponsored medical plan. Participa-
                                                           tion in Rally and SimplyEngaged Plus is 100 percent
LEARN MORE AND START TODAY AT                              voluntary and confidential.
SUCCESS.REALAPPEAL.COM

RALLY® APP
                                                           UHC REWARDS
The Rally® app is designed to help you improve and
                                                           Eligible participants can earn up to $300 in gift cards for
maintain your health.
                                                           completing wellness activities through Rally and Simp-
•   After taking a quick Health Survey, Rally will offer   lyEngaged Plus (earnings are per person and include
    personalized recommendations to help you move          covered spouse).
    more, eat better and stress less.
•   Sync your tracking device, join a Challenge and
                                                           For each activity you complete, you’ll earn Rally Coins to
    earn virtual coins that you can exchange for re-
                                                           enter additional sweepstakes plus gift cards. Rewards
    wards for taking health steps every day.
                                                           will be delivered through UHC.
•   Download the app from the App Store or Google
    play
                                                           Examples of Health Actions:
                                                           •   Complete the Health Survey and watch the video: $25
SIMPLY ENGAGED PLUS®                                           + Rally Coins
Through Rally® you can access the Simply En-               •   Complete a Virtual Visit: $25 + Rally Coins
gaged® health and wellness activities that are availa-     •   Complete a coaching program: $200 + Rally Coins
ble to you.
                                                           •   Complete a biometric screening: $50/metric
•   For each Health Action you complete, you’ll earn
    Rally coins which you can redeem for rewards.          •   Complete a gym check-in: $20/month + Rally Coins
•   Rewards available for covered employees and
    covered spouses.                                       To get started, go to myuhc.com® > Health Resources
                                                           > Rally

QUESTIONS? Call BenefitsVIP at 866.284.2053                                                                       7
2023 BENEFITS - YOUR BENEFITS. YOUR CHOICES. YOUR HEALTH. January 1, 2023 - December 31, 2023
UHC Mobile App

HEALTHCARE IN YOUR HANDS
As a UnitedHealthcare member, you can now access your benefit and claim information when you’re
on-the-go from your mobile device. Just download the app on your iPhone or Android.

The app has you covered.
When you’re out and about, you can do everything from managing your
plan to getting convenient care. Just download the app to:
•   Find nearby care options in your network.
•   Estimate costs.
•   Video chat with a doctor 24/7.
•   View and share your health plan ID card.
•   See your claim details and view progress toward your deductible.

              Get the app and log on with Touch ID®.

    The UnitedHealthcare app is available for download for iPhone®

                             or Android™.

8                                                                      QUESTIONS? Call BenefitsVIP at 866.284.2053
Flexible Spending Account
EASTERSEALS NORTHEAST CENTRAL FLORIDA offers employees the option
of making deposits into separate spending accounts for eligible
healthcare (including Medical, Dental and Vision) expenses and depend-
ent care (including child care expenses.

HEALTHCARE REIMBURSEMENT                      DEPENDENT CARE FSA:                    Your deductions cannot be
FSA:                                                                                 changed or discontinued
                                              The Dependent Care FSA enables
                                              employees to use pre-tax dollars       during the plan year unless
In addition to using this account to
                                              to pay for eligible dependent care     you experience a qualifying
make co-pays, co-insurance pay-
ments or deductible payments this             expenses that are necessary for        event.
program lets employees pay for cer-           you (and your spouse) to work,
tain IRS approved medical care                actively look for work, or attend      You must enroll/re-enroll to
expenses.                                     school full time. Dependent care
                                              FSA can be used for the caring of      participate
 The annual maximum contribution              children under the age of 13 or
to the Healthcare FSA account for             dependent elders who live with
2023 is $3,050.                               you. The annual maximum contri-
In addition, you may roll over up to          bution to the Dependent Care FSA
$570 into the next plan year. All oth-        is $5,000 ($2,500 if married and
er monies will be forfeited.                  filing separately).
Some examples of reimbursable                 Examples of eligible expenses in-
expenses include:                             clude:
•   Hearing exams, hearing aids               •   The cost of child or adult de-
•   Vision expenses such as: laser
                                                  pendent care                       www.FSAStore.com is the only
    eye surgery (Lasik), contact              •   The cost for an individual to      one-stop-shop stocked
    lenses, eye examinations, and                 provide care either in or out of   exclusively with FSA-eligible
    eyeglasses                                    your house
                                                                                     products and services so there
•   Orthodontia                               •   Nursery schools and pre-
                                                  schools (excluding kindergar-
                                                                                     are no guessing games as to
•   Chiropractic services                                                            what is and isn't reimbursable
                                                  ten)
•   Acupuncture                                                                      which is what consumers face
                                              You should only contribute the
•   Physical therapy                          amount of money you expect to          every time they walk into a
•   Diabetic Supplies                         pay out of pocket for eligible ex-
                                                                                     drugstore.
                                              penses for the plan year. If you do
                                              not use the money within the plan
                                              year it will NOT be refunded to you
                                              or carried forward to a future plan
                                              year.
                                              Use it or Lose it!

QUESTIONS? Call BenefitsVIP at 866.284.2053                                                                         9
Dental

                                                                           PPO PLAN                           DHMO PLAN
                                     BENEFIT                                               OUT-OF-
                                                                  IN-NETWORK                                     IN-NETWORK
                                                                                          NETWORK

                                     Annual Deductible            Individual: $50    Individual: $50
                                                                                                                        $0
                                                                  Family: $150       Family: $150
 SEARCHING FOR A DENTAL
                                     Calendar Year Benefit
 PROVIDER                                                                        $1,250                              None
                                     Maximum
 You may search for an in-network    Diagnostic & Preventive
 provider by accessing the website   Services
                                                                    Covered at            *Covered at             Fee Schedule
                                     Prophylaxis (Cleanings);         100%                  100%
 STEP 1: Go to www.metlife.com
                                     Oral Examinations; Topical
 STEP 2: Click on “Find a Dentist”   Fluoride; Bitewing X-Rays

                                     Basic Services
 STEP 3: Choose “PDP Plus” as
 your network                         X-Rays; Fillings;
                                     Extractions; Oral Surgery;      Covered at         *Covered at
 STEP 4: Enter Location and click    Endodontics; Periodontics;                                                   Fee Schedule
                                                                        80%                 80%
 “Find a Dentist”                    Periodontal surgery;         after Deductible    after Deductible
                                     Consultations; Sealants;
                                     Space maintainers for
                                     children
 Once you are enrolled register at
                                     Major Services
 Metlife.com/MyBenefits to access                                    Covered at         *Covered at
                                     Bridge and Dentures;                                                         Fee Schedule
 your account information.                                              50%                 50%
                                     Crowns, Inlays, Onlays,      after Deductible    after Deductible
                                     Major Services

                                     Orthodontia                   No Coverage            No Coverage             Fee Schedule

                                     Bi-Weekly                    26 Bi-Weekly        22 Bi-Weekly       26 Bi-Weekly        22 Bi-Weekly
                                     Contributions
                                     Employee Only                    $10.97                $12.96          $7.05                 $8.33
                                     Employee + Spouse                $21.54                $25.46          $12.34               $14.58
                                     Employee + Child(ren)            $23.55                $27.83          $14.80               $17.49
                                     Employee + Family                $33.63                $39.75          $20.79               $24.57

                                     *PPO out-of-network fees are paid at the Maximum Allowable Charge (MAC). You will be
                                     responsible to pay the difference in the provider’s actual charges and what the insurance
                                     reimburses.
                                     DHMO: Refer to fee schedule for exact costs for services. Amounts listed are approximate and do
                                     not detail all services and fees offered

10                                                                                   QUESTIONS? Call BenefitsVIP at 866.284.2053
Vision

                                                                      VISION PLAN
BENEFIT                                             IN-NETWORK                            OUT-OF-NETWORK*
Eye Exam                                              $10 Copay                           Reimbursed up to $45

Materials                                                                                     See below for
                                                      $10 Copay
(Frames and Lenses)                                                                         Allowance amount               NEED HELP FINDING AN
Frequency                                                                                                                  IN-NETWORK PROVIDER?
Exam                                           Once every 12 months                      Once every 12 months
Lenses                                        One pair every 12 months                  One pair every 12 months           Follow the steps below to locate a
Frames                                        One set every 24 months                   One set every 24 months
                                                                                                                           participating Doctor near you:
Contacts                                      One pair every 12 months                  One pair every 12 months
Frames                                             $130 Allowance                         Reimbursed up to $70             STEP 1: Go to www.metlife.com
Lenses                                                                                      Reimbursed up to:
Single Vision                                         $10 Copay                                   $30                      STEP 2: Click on “Find a Vision
Bifocal Vision                                        $10 Copay                                   $50                      Provider”
Trifocal Vision                                       $10 Copay                                   $65
Lenticular Vision                                     $10 Copay                                  $100
                                                                                                                           STEP 3: Choose “MetLife Vision
Contact Lenses                                                                                                             PPO ” as your network
                                                                                            Reimbursed up to:
Medically Necessary**                               Covered in full                              $210
Elective Contact Lenses                                                                                                    STEP 4: Enter Location and click
                                                   $130 Allowance                                $105
                                                                                                                           “Find a Vision Provider”
Bi-Weekly Contributions                             26 Bi-Weekly                              22 Bi-Weekly
                                                                                                                           Once you are enrolled register at
Employee Only                                            $3.15                                      $3.72                  Metlife.com/MyBenefits to access
Employee + Spouse                                        $5.97                                      $7.06
Employee + Child(ren)                                    $7.00
                                                                                                                           your account information.
                                                                                                    $8.27
Employee + Family                                        $9.84                                     $11.63
* For Out-of-Network services you will be required to pay the provider in full at the time of service. You must submit a
  claim form to MetLife for reimbursement within 6 months of the date of service.

** When eyeglasses do not achieve the best visual potential, contact lenses may become medically necessary. This can be
   due to keratoconus, corneal trauma, or post-surgical irregularity in the corneal surface. Medical necessity will be
   reviewed on a case by case basis.

QUESTIONS? Call BenefitsVIP at 866.284.2053                                                                                                            11
Basic Life & AD&D

                                        BASIC GROUP LIFE AND ACCIDENTAL DEATH &
                                        DISMEMBERMENT (AD&D)
                                        EASTERSEALS NORTHEAST CENTRAL FLORIDA provides all benefit eligible
                                        employees with Group Term Life and matching AD&D coverage at no
 HOW BASIC LIFE/AD&D                    cost to you.
 INSURANCE CAN HELP                     MAKE SURE TO UPDATE YOUR BENEFICIARY INFORMATION NOW!!
 Life and AD&D insurance may            A beneficiary is the person or entity you name in a life insurance policy
 provide additional financial support   to receive the death benefit.
 by:
                                               You can name:
 •   Assisting your family with the
                                                    • One person
     cost of your funeral or medical
     bills                                          • Two or more people

 •   Covering household expenses                    • The trustee of a trust you’ve set up

 •   Relieving debt you might leave                 • Your estate
     behind
                                        If you don’t name a beneficiary, the death benefit will be paid to your
 •   Leaving an inheritance for your    estate.
     loved ones or an organization
                                        Two “levels” of beneficiaries:
     you are passionate about
                                        Your Life Insurance policy should have both “primary” and “contingent”
                                        beneficiaries. The primary beneficiary receives the death benefit upon
                                        your passing, if they are found. Contingent beneficiaries receive the
                                        death benefit if the primary beneficiary can’t be found. If no primary or
                                        contingent beneficiaries can be found, the death benefit will be paid to
                                        your estate.
                                        As part of naming beneficiaries, you should identify them as clearly as
                                        possible and include their Social Security numbers. This will make it
                                        easier for the Life Insurance company to find them, and it will make it
                                        less likely that disputes will arise regarding the death benefit.

12                                                                       QUESTIONS? Call BenefitsVIP at 866.284.2053
Voluntary Life/AD&D

VOLUNTARY LIFE/AD&D
Employees may purchase voluntary life coverage through MetLife for
themselves, their spouse, and/or their dependent children. You must
elect coverage on yourself in order to cover your dependents.
                                                                                                 THINGS TO REMEMBER:
                               COVERAGE GUIDELINES                                               • Your spouse’s rate is based on
                                                                                                   your age
                           MINIMUM         GUARANTEE ISSUE             MAXIMUM
                                                                                                 • You pay just one payroll
                                                               5 x Annual Salary up to             deduction for child coverage,
 For You                   $10,000            $100,000
                                                                      $500,000                     no matter how many children
                                                                                                   you are covering
                                                                 50% of employee’s
 Spouse                     $5,000             $30,000                                           • You must enroll in coverage in
                                                               benefit up to $100,000              order to elect coverage for your
                                                                                                   dependents
 Child(ren)                                                                $250
 Age 14 days to 6 months                                                                         • Payroll deductions may vary
 Age 6 months to age 26                                                   $10,000                  due to rounding

                                                              Voluntary Life/AD&D Rate           • AD&D coverage equals the life
   How to calculate your supplemental life deduction                                               insurance amount chosen is for
                                                                             Monthly Cost per      the employee and spouse.
Example: An employee who is 47 years old wishes to             Age                                 AD&D coverage is not available
                                                                            $1,000 of coverage
           elect $100,000 in coverage                                                              for child(ren).
Disability

                                         SHORT-TERM DISABILITY
                                         EASTERSEALS NORTHEAST CENTRAL FLORIDA provides all benefit
                                         eligible employees with Short-Term Disability. This coverage is designed
                                         to replace a portion of your income should you become unable to work
 PRE-EXISTING CONDITION EXCLUSION        due to a non-work related injury or sickness. A brief summary of the
 There is a 3/12 pre-existing            plan is outlined in the following chart. Please refer to your MetLife
 condition exclusion under the           summary for additional details, including limitations and exclusions.
 Long Term Disability plan. This
 means any condition for which you
                                                          SHORT-TERM DISABILITY SCHEDULE OF BENEFITS
 receive medical attention in the
 three months prior to your effec-       BENEFITS BEGIN                  15th day for Accident / 15th day for Sickness
 tive date of coverage that results in
                                         BENEFIT DURATION / PAYABLE                     Up to 11 weeks
 a disability during the first 12
 months of coverage would not be         PERCENTAGE OF INCOME REPLACED                        60%
 covered.
                                         MAXIMUM WEEKLY BENEFIT                               $900

                                         LONG-TERM DISABILITY
                                         EASTERSEALS NORTHEAST CENTRAL FLORIDA also provides all benefit
                                         eligible employees Long-Term Disability. This coverage is designed to
                                         replace a portion of your income should you become unable to work for
                                         an extended period of time. A brief summary of the plan is outlined in
                                         the following chart. Please refer to your MetLife summary for additional
                                         details, including limitations and exclusions.
                                                          LONG-TERM DISABILITY SCHEDULE OF BENEFITS
                                         BENEFITS BEGIN                                     91st day

                                                                                            12 months
                                         BENEFIT DURATION / PAYABLE         if unable to perform you own occupation and
                                                                             To Social Security Normal Retirement Age

                                         PERCENTAGE OF INCOME REPLACED                        60%
                                         MAXIMUM MONTHLY BENEFIT                             $5,000

14                                                                          QUESTIONS? Call BenefitsVIP at 866.284.2053
Employee Assistance
           Program

                  15
Aflac Supplemental
                                                                      Benefit

 HEALTH ADVOCATE                                ACCIDENT INSURANCE
 If you enroll in the Accident, Criti-          Accidents can happen in an instant affecting you or a loved one. Aflac is de-
 cal Illness or Hospital Indemnity              signed to help families plan for the health care bumps ahead and take some of
 Plans you will have access to                  the uncertainty and financial insecurity out of getting better. After an accident,
 Health Advocate.                               you may have expenses you’ve never thought about. Can your finances handle
 Your Personal Health Advocate will             them? It’s reassuring to know that an accident insurance plan can be there for
 help you:                                      you in your time of need to help cover expenses such as:
 • Find doctors, dentists & hospi-              • Ambulance rides
      tals                                      • Emergency room visits
 • Schedule appointments                        • Surgery and anesthesia
 • Resolve claims and billing is-               • Prescriptions
      sues                                      • Major Diagnostic Testing
 • Get help with eldercare issues               • Burns
 • Transfer medical records

 Call 855-423-8585 24/7 to get                  CRITICAL ILLNESS INSURANCE
 started                                        The Aflac Group Critical Illness Plan provides cash benefits when an insured
                                                person is diagnosed with a covered critical illness-and these benefits are paid
                                                directly to you (unless otherwise assigned). The plan provides a lump-sum ben-
 TELEMEDICINE                                   efit to help with out-of-pocket medical expenses and the living expenses that
 If you enroll in the Accident, Criti-          can accompany a covered critical illness. Critical Illness Benefits are payable for:
 cal Illness or Hospital Indemnity
 Plans you will have access to                  •   Cancer                        •   Heart Attack (Myocardial Infarction)
 MeMD telemedicine.                             •   Stroke                        •   Kidney Failure (End-Stage Renal Failure)
                                                •   Major Organ Transplant        •   Bone Marrow Transplant (Stem Cell Trans-
 With MeMD, you or your family                  •   Sudden Cardiac Arrest             plant)
 members can connect to a board-                •   Non-Invasive Cancer           •   Coronary Artery Bypass Surgery
 certified, U.S.-licensed medical                                                 •   Skin Cancer
 provider from almost any location,
 day and night, weekends and
 holidays. All using your phone or              HOSPITAL INDEMNITY
 computer. You’ll get a confidential
 diagnosis, along with a treatment              Even a minor trip to the hospital can present you with unexpected expenses
 plan and needed prescriptions for              and medical bills. And even with major medical insurance, your plan may only
 common medications – for just                  pay a portion of your entire stay. Hospital Indemnity provides financial assis-
 $25 per visit.                                 tance to enhance your current coverage. It may help avoid dipping into savings
                                                or having to borrow to address out-of-pocket-expenses major medical insur-
 PRIVATE CONSULTATIONS                          ance was never intended to cover. Benefits include:
 WITH U.S. LICENSED MEDICAL
 PROVIDERS.GET HELP 24/7                        •   Hospital Confinement Benefit
 NEARLY ANYWHERE IN THE U.S.                    •   Hospital Admission Benefit
 CONNECT BY PHONE,                              •   Hospital Intensive Care Benefit
 WEB OR MOBILE APP                              •   Intermediate Intensive Care Step-Down Unit
                                                •   Successor Insured Benefit

16QUESTIONS? Call BenefitsVIP at 866.284.2053
BenefitsVIP

HELP STARTS HERE
BenefitsVIP is a powerful, one-stop contact center staffed by seasoned
professionals. Your dedicated team of employee benefits advocates is
ready to help you and your family members resolve your benefits issues.

For service that’s confidential and responsive, contact:

866.284.2053                                                                          WEBSITE
                                                                                      Stay informed with the latest
                                                                                      health news, biometric tools,
Monday—Friday                                                                         calculators and information at
8:30am—8:00pm (EST)                                                                   benefitsvip.com!

Fax: 856.996.2775
myteam@benefitsvip.com
QUESTIONS ANSWERED HERE
COMPLETELY CONFIDENTIAL! Your dedicated BenefitsVIP advocates
understand your benefit plans and are able to answer benefit questions
and quickly resolve claims and eligibility issues. A majority of inquiries
are resolved the same day and all calls adhere to privacy best practices.

BenefitsVIP.com

                                                                             QUESTIONS? Call BenefitsVIP at 866.284.2053
                                                                                                                  17
Disclosures
    NEWBORNS’ AND MOTHERS’ HEALTH                administrator of a group health plan is      The continuation of coverage applies to     to comply with the certification
    PROTECTION ACT OF 1996 (NEWBORN’S            required to determine, within a              a dependent child’s leave of absence        requirements of family and medical
    ACT)                                         reasonable period of time, whether a         from (or other change in enrollment) a      leave laws, or to information
    Group health plans and health insurance      medical child support order is qualified,    postsecondary educational institution       inadvertently obtained through lawful
    issuers generally may not, under federal     and to administer benefits in accordance     (college or university) because of a        inquiries under, for example, the
    law, restrict benefits for any hospital      with the applicable terms of each order      serious illness or injury, while covered    Americans with Disabilities Act,
    length of stay in connection with            that is qualified. In the event you are      under a health plan. This would             provided the employer does not use the
    childbirth for the mother or newborn         served with a notice to provide medical      otherwise cause the child to lose           information in any discriminatory
    child to less than 48 hours following a      coverage for a dependent child as the        dependent status under the terms of the     manner. In the event a covered employer
    vaginal delivery, or less than 96 hours      result of a legal determination, you may     plan. Coverage will be continued until:     lawfully (or inadvertently) acquires
    following a cesarean section. However,       obtain information from your employer                                                    genetic information, the information
    federal law generally does not prohibit      on the rules for seeking to enact such       1. One year from the start of the           must be kept in a separate file and
    the mother's or newborn's attending          coverage. These rules are provided at no     medically necessary leave of absence, or    treated as a confidential medical record,
    provider, after consulting with the          cost to you and may be requested from        2. The date on which the coverage would     and may be disclosed to third parties
    mother, from discharging the mother or       your employer at any time.                   otherwise terminate under the terms of      only in very limited situations.
    her newborn earlier than 48 hours (or 96                                                  the health plan; whichever is earlier.
    hours as applicable). In any case, plans
    and issuers may not, under federal law,      SPECIAL ENROLLMENT RIGHTS (HIPAA)                                                        CONSOLIDATED OMNIBUS BUDGET
    require that a provider obtain               If you have previously declined              MENTAL HEALTH PARITY AND                    RECONCILIATION ACT (COBRA)
    authorization from the plan or the issuer    enrollment for yourself or your              ADDICTION EQUITY ACT OF 2008                The Consolidated Omnibus Budget
    for prescribing a length of stay not in      dependents (including your spouse)           This act expands the mental health          Reconciliation Act of 1985 (COBRA)
    excess of 48 hours (or 96 hours).            because of other health insurance            parity requirements in the Employee         requires employers who provide medical
                                                 coverage, you may in the future be able      Retirement Income Security Act, the         coverage to their employees to offer
                                                 to enroll yourself or your dependents in     Internal Revenue Code and the Public        such coverage to employees and covered
    THE WOMEN’S HEALTH AND CANCER                this plan, provided that you request         Health Services Act by imposing new         family members on a temporary basis
                                                                                              mandates on group health plans that         when there has been a change in
    RIGHTS ACT OF 1998 (WHCRA, ALSO              enrollment within 30 days after your                                                     circumstances that would otherwise
    KNOWN AS JANET’S LAW)                        other coverage ends. In addition, if you     provide both medical and surgical
                                                                                              benefits and mental health or substance     result in a loss of such coverage [26 USC
    Under WHCRA, group health plans,             have a new dependent as a result of                                                      §4980B ] This benefit, known as
    insurance companies and health               marriage, birth, adoption, or placement      abuse disorder benefits. Among the new
                                                                                              requirements, such plans (or the health     “continuation coverage,” applies if, for
    maintenance organizations (HMOs)             for adoption, you may be able to enroll                                                  example, dependent children become
    offering mastectomy coverage must also       yourself and your dependents, provided       insurance coverage offered in connection
                                                                                                                                          independent, spouses get divorced, or
    provide coverage for reconstructive          that you request enrollment within 30        with such plans) must ensure that:          employees leave the employer.
    surgery in a manner determined in            days after the marriage, birth, adoption,    The financial requirements applicable to
    consultation with the attending              or placement for adoption.                   mental health or substance abuse
    physician and the patient. Coverage                                                       disorder benefits are no more restrictive   CHILDREN'S HEALTH INSURANCE
    includes reconstruction of the breast on                                                  that the predominant financial              PROGRAM REAUTHORIZATION ACT
    which the mastectomy was performed,          COVERAGE EXTENSION RIGHTS UNDER              requirements applied to substantially all   (CHIPRA)
    surgery and reconstruction of the other      THE UNIFORMED SERVICES                       medical and surgical benefits covered by
    breast to produce a symmetrical                                                                                                       Effective April 1, 2009 employees and
                                                 EMPLOYMENT AND REEMPLOYMENT                  the plan (or coverage), and there are no    dependents who are eligible for
    appearance, and prostheses and               RIGHTS ACT (USERRA)                          separate cost sharing requirements that
    treatment of physical complications at                                                                                                coverage, but who have not enrolled,
                                                 If you leave your job to perform military    are applicable only with respect to         have the right to elect coverage during
    all stages of the mastectomy, including      service, you have the right to elect to      mental health or substance abuse
    lymph edemas.                                                                                                                         the plan year under two circumstances:
                                                 continue your existing employer-based        disorder benefits.
    Call your Plan Administrator for more        health plan coverage for you and your                                                    •   The employee’s or dependent’s state
    information.                                 dependents (including spouse) for up to                                                      Medicaid or CHIP (Children's Health
                                                 24 months while in the military. Even if                                                     Insurance Program) coverage
                                                                                              GENETIC INFORMATION NON-
                                                 you do not elect to continue coverage                                                        terminates because the individual
                                                                                              DISCRIMINATION ACT (GINA)
                                                 during your military service, you have the                                                   cease to be eligible.
    QUALIFIED MEDICAL CHILD SUPPORT                                                           GINA broadly prohibits covered
                                                 right to be reinstated in your employer’s    employers from discriminating against
    ORDER (QMCSO)                                health plan when you are reemployed,                                                     •   The employee or dependent becomes
    QMCSO is a medical child support order                                                    an employee, individual, or member              eligible for a CHIP premium
                                                 generally without any waiting periods or     because of the employee’s “genetic
    issued under State law that creates or       exclusions for pre-existing conditions                                                       assistance subsidy under state
    recognizes the existence of an “alternate                                                 information,” which is broadly defined in       Medicaid or CHIP (Children's Health
                                                 except for service-connected injuries or     GINA to mean (1) genetic tests of the
    recipient’s” right to receive benefits for   illnesses.                                                                                   Insurance Program).
    which a participant or beneficiary is                                                     individual, (2) genetic tests of family
    eligible under a group health plan. An                                                    members of the individual, and (3) the      Employees must request this special
    “alternate recipient” is any child of a                                                   manifestation of a disease or disorder in   enrollment within 60 days of the loss of
    participant (including a child adopted by    MICHELLE’S LAW                               family members of such individual.          coverage and/or within 60 days of when
    or placed for adoption with a participant    Michelle’s Law permits seriously ill or                                                  eligibility is determined for the premium
                                                 injured college students to continue         GINA also prohibits employers from          subsidy.
    in a group health plan) who is recognized                                                 requesting, requiring, or purchasing an
    under a medical child support order as       coverage under a group health plan
                                                 when they must leave school on a full-       employee’s genetic information. This
    having a right to enrollment under a                                                      prohibition does not extend to              PREMIUM ASSISTANCE UNDER
    group health plan with respect to such       time basis due to their injury or illness
                                                 and would otherwise lose coverage.           information that is requested or required   MEDICAID AND CHILDREN’S HEALTH
    participant. Upon receipt, the                                                                                                        INSURANCE PROGRAM (CHIP)

QUESTIONS?
  18       Call BenefitsVIP at 866.284.2053
Disclosures
If you or your children are eligible for      Email: hipp@dhcs.ca.gov                      KANSAS – Medicaid
Medicaid or CHIP and you’re eligible for
health coverage from your employer,           COLORADO – Health First Colorado             Website: https://www.kancare.ks.gov/       MONTANA – Medicaid
your state may have a premium                 (Colorado’s Medicaid Program) & Child
assistance program that can help pay for      Health Plan Plus (CHP+)                      Phone: 1-800-792-4884                      Website: http://dphhs.mt.gov/
coverage, using funds from their              Health First Colorado Website: https://                                                 MontanaHealthcarePrograms/HIPP
Medicaid or CHIP programs. If you or          www.healthfirstcolorado.com/
your children aren’t eligible for Medicaid                                                                                            Phone: 1-800-694-3084
or CHIP, you won’t be eligible for these      Health First Colorado Member Contact         KENTUCKY – Medicaid
premium assistance programs but you           Center:                                                                                 Email: HHSHIPPProgram@mt.gov
may be able to buy individual insurance                                                    Kentucky Integrated Health Insurance
coverage through the Health Insurance         1-800-221-3943/ State Relay 711              Premium Payment Program (KI-HIPP)
Marketplace. For more information, visit                                                   Website: https://chfs.ky.gov/agencies/
www.healthcare.gov.                           CHP+: https://www.colorado.gov/              dms/member/Pages/kihipp.aspx               NEBRASKA – Medicaid
                                              pacific/hcpf/child-health-plan-plus
                                                                                           Phone: 1-855-459-6328                      Website: http://
                                              CHP+ Customer Service: 1-800-359-                                                       www.ACCESSNebraska.ne.gov
If you or your dependents are already         1991/ State Relay 711                        Email: KIHIPP.PROGRAM@ky.gov
enrolled in Medicaid or CHIP and you live                                                                                             Phone: 1-855-632-7633
in a State listed below, contact your         Health Insurance Buy-In Program (HIBI):      KCHIP Website: https://
State Medicaid or CHIP office to find out     https://www.colorado.gov/pacific/hcpf/       kidshealth.ky.gov/Pages/index.aspx         Lincoln: 402-473-7000
if premium assistance is available.           health-insurance-buy-program
                                                                                           Phone: 1-877-524-4718                      Omaha: 402-595-1178
                                              HIBI Customer Service: 1-855-692-6442
                                                                                           Kentucky Medicaid Website: https://
If you or your dependents are NOT                                                          chfs.ky.gov
currently enrolled in Medicaid or CHIP,                                                                                               NEVADA – Medicaid
and you think you or any of your              FLORIDA – Medicaid
dependents might be eligible for either                                                                                               Medicaid Website: http://dhcfp.nv.gov
of these programs, contact your State         Website: https://                            LOUISIANA – Medicaid
Medicaid or CHIP office or dial 1-877-        www.flmedicaidtplrecovery.com/                                                          Medicaid Phone: 1-800-992-0900
KIDS NOW or www.insurekidsnow.gov             flmedicaidtplrecovery.com/hipp/              Website: www.medicaid.la.gov or
to find out how to apply. If you qualify,     index.html                                   www.ldh.la.gov/lahipp
ask your state if it has a program that                                                    Phone: 1-888-342-6207 (Medicaid
might help you pay the premiums for an        Phone: 1-877-357-3268                                                                   NEW HAMPSHIRE – Medicaid
employer-sponsored plan.                                                                   hotline) or 1-855-618-5488 (LaHIPP)
                                                                                                                                      Website: https://www.dhhs.nh.gov/
If you or your dependents are eligible for                                                                                            programs-services/medicaid/health-
premium assistance under Medicaid or          GEORGIA – Medicaid
CHIP, as well as eligible under your                                                       MAINE – Medicaid                           insurance-premium-program
employer plan, your employer must             GA HIPP Website: https://
allow you to enroll in your employer plan     medicaid.georgia.gov/health-insurance-       Enrollment Website: https://
                                              premium-payment-program-hipp                 www.maine.gov/dhhs/ofi/applications-       Phone: 603-271-5218
if you aren’t already enrolled. This is                                                    forms
called a “special enrollment”                 Phone: 678-564-1162, Press 1
opportunity, and you must request                                                                                                     Toll free number for the HIPP program: 1-
coverage within 60 days of being                                                           Phone: 1-800-442-6003                      800-852-3345, ext 5218
determined eligible for premium               GA CHIPRA Website: https://
assistance. If you have questions about       medicaid.georgia.gov/programs/third-         TTY: Maine relay 711
enrolling in your employer plan, contact      party-liability/childrens-health-insurance
the Department of Labor at                    -program-reauthorization-act-2009-
www.askebsa.dol.gov or call 1-866-444-        chipra                                                                                  NEW JERSEY – Medicaid and CHIP
                                                                                           Private Health Insurance Premium
EBSA (3272).                                  Phone: (678) 564-1162, Press 2               Webpage:
                                                                                                                                      Medicaid Website: http://
                                                                                           https://www.maine.gov/dhhs/ofi/            www.state.nj.us/humanservices/
If you live in one of the following states,                                                applications-forms
you may be eligible for assistance paying     INDIANA – Medicaid                                                                      dmahs/clients/medicaid/
your employer health plan premiums.                                                        Phone: -800-977-6740.
The following list of states is current as    Healthy Indiana Plan for low-income
                                              adults 19-64                                 TTY: Maine relay 711                       Medicaid Phone: 609-631-2392
of July 31, 2022. Contact your State for
more information on eligibility –             Website: http://www.in.gov/fssa/hip/                                                    CHIP Website: http://
ALABAMA – Medicaid                            Phone: 1-877-438-4479                        MASSACHUSETTS – Medicaid and CHIP          www.njfamilycare.org/index.html
Website: http://myalhipp.com/
Phone: 1-855-692-5447                         All other Medicaid                           Website: https://www.mass.gov/             CHIP Phone: 1-800-701-0710
                                                                                           masshealth/pa
                                              Website: https://www.in.gov/medicaid/
                                                                                           Phone: 1-800-862-4840
ALASKA – Medicaid                             Phone 1-800-457-4584
The AK Health Insurance Premium                                                            TTY: (617) 886-8102
Payment Program
Website: http://myakhipp.com/
Phone: 1-866-251-4861                         IOWA – Medicaid and CHIP (Hawki)
Email:                                                                                     MINNESOTA – Medicaid
CustomerService@MyAKHIPP.com                  Medicaid Website:
Medicaid Eligibility: https://                                                             Website: https://mn.gov/dhs/people-we-
health.alaska.gov/dpa/Pages/                  https://dhs.iowa.gov/ime/members             serve/children-and-families/health-care/
default.aspx                                                                               health-care-programs/programs-and-
                                              Medicaid Phone: 1-800-338-8366               services/other-insurance.jsp
ARKANSAS – Medicaid
                                              Hawki Website: http://dhs.iowa.gov/          Phone: 1-800-657-3739
Website: http://myarhipp.com/                 Hawki
Phone: 1-855-MyARHIPP (855-692-7447)
                                              Hawki Phone: 1-800-257-8563
CALIFORNIA – Medicaid                                                                      MISSOURI – Medicaid
                                              HIPP Website: https://dhs.iowa.gov/ime/
Website: Health Insurance Premium             members/medicaid-a-to-z/hipp                 Website: http://www.dss.mo.gov/mhd/
Payment (HIPP) Program http://                                                             participants/pages/hipp.htm
dhcs.ca.gov/hipp                              HIPP Phone: 1-888-346-9562
Phone: 916-445-8322                                                                        Phone: 573-751-2005
Fax: 916-440-5676

                                                                                                                                                        19
                                                                                                                   QUESTIONS? Call BenefitsVIP at 866.284.2053
Disclosures
NEW YORK – Medicaid                      Phone: 1-888-828-0059                   Website: https://health.wyo.gov/             Administration, Office of Policy and
                                                                                 healthcarefin/medicaid/programs-and-         Research, Attention: PRA Clearance
Website: https://www.health.ny.gov/                                              eligibility/                                 Officer, 200 Constitution Avenue, N.W.,
health_care/medicaid/                                                                                                         Room N-5718, Washington, DC 20210 or
                                         TEXAS – Medicaid                        Phone: 1-800-251-1269
Phone: 1-800-541-2831                                                                                                         email ebsa.opr@dol.gov and reference
                                         Website: http://gethipptexas.com/                                                    the OMB Control Number 1210-0137.
                                         Phone: 1-800-440-0493                   To see if any other states have added a
NORTH CAROLINA – Medicaid                                                        premium assistance program since July        OMB Control Number 1210-0137 (expires
Website: https://medicaid.ncdhhs.gov/                                            31, 2022, or for more information on         1/31/2023)
                                         UTAH – Medicaid and CHIP                special enrollment rights, contact either:
Phone: 919-855-4100
                                         Medicaid Website: https://
                                         medicaid.utah.gov/
                                                                                 U.S. Department of Labor
NORTH DAKOTA – Medicaid                  CHIP Website: http://health.utah.gov/   Employee Benefits Security
                                         chip                                    Administration
Website: http://www.nd.gov/dhs/                                                  www.dol.gov/agencies/ebsa
services/medicalserv/medicaid/           Phone: 1-877-543-7669                   1-866-444-EBSA (3272)
Phone: 1-844-854-4825
                                         VERMONT– Medicaid                       U.S. Department of Health and Human
                                                                                 Services
OKLAHOMA – Medicaid and CHIP             Website: http://
                                                                                 Centers for Medicare & Medicaid
                                         www.greenmountaincare.org/
Website: http://                                                                 Services
www.insureoklahoma.org                   Phone: 1-800-250-8427                   www.cms.hhs.gov
                                                                                 1-877-267-2323, Menu Option 4, Ext.
Phone: 1-888-365-3742                                                            61565
                                         VIRGINIA – Medicaid and CHIP
OREGON – Medicaid                        Website: https://www.coverva.org/en/    PAPERWORK REDUCTION ACT
                                         famis-select                            STATEMENT
Website: http://healthcare.oregon.gov/
Pages/index.aspx                         https://www.coverva.org/en/hipp         According to the Paperwork Reduction
                                                                                 Act of 1995 (Pub. L. 104-13) (PRA), no
http://www.oregonhealthcare.gov/index    Medicaid Phone: 1-800-432-5924          persons are required to respond to a
-es.html
                                         CHIP Phone: 1-800-432-5924              collection of information unless such
Phone: 1-800-699-9075                                                            collection displays a valid Office of
                                                                                 Management and Budget (OMB) control
                                                                                 number. The Department notes that a
                                         WASHINGTON – Medicaid                   Federal agency cannot conduct or
PENNSYLVANIA – Medicaid                                                          sponsor a collection of information
                                         Website: https://www.hca.wa.gov/
Website: https://www.dhs.pa.gov/                                                 unless it is approved by OMB under the
Services/Assistance/Pages/HIPP-          Phone: 1-800-562-3022                   PRA, and displays a currently valid OMB
Program.aspx                                                                     control number, and the public is not
                                                                                 required to respond to a collection of
Phone: 1-800-692-7462                    WEST VIRGINIA – Medicaid and CHIP       information unless it displays a currently
                                                                                 valid OMB control number. See 44 U.S.C.
                                         Website: https://dhhr.wv.gov/bms/       3507. Also, notwithstanding any other
RHODE ISLAND – Medicaid and CHIP                                                 provisions of law, no person shall be
                                         http://mywvhipp.com/                    subject to penalty for failing to comply
Website: http://www.eohhs.ri.gov/                                                with a collection of information if the
                                         Medicaid Phone: 304-558-1700
                                                                                 collection of information does not
Phone: 1-855-697-4347, or 401-462-0311   CHIP Toll-free phone: 1-855-MyWVHIPP    display a currently valid OMB control
(Direct RIte Share Line)                 (1-855-699-8447)                        number. See 44 U.S.C. 3512.

SOUTH CAROLINA – Medicaid                WISCONSIN – Medicaid and CHIP           The public reporting burden for this
Website: https://www.scdhhs.gov                                                  collection of information is estimated to
                                         Website: https://                       average approximately seven minutes
Phone: 1-888-549-0820                    www.dhs.wisconsin.gov/                  per respondent. Interested parties are
                                         badgercareplus/p-10095.htm              encouraged to send comments regarding
                                                                                 the burden estimate or any other aspect
                                         Phone: 1-800-362-3002                   of this collection of information,
SOUTH DAKOTA - Medicaid                                                          including suggestions for reducing this
Website: http://dss.sd.gov                                                       burden, to the U.S. Department of Labor,
                                         WYOMING – Medicaid                      Employee Benefits Security

20
 QUESTIONS? Call BenefitsVIP at 866.284.2053
This benefit summary provides selected highlights of the employee benefits program available. It is not a legal document and shall not
be construed as a guarantee of benefits nor of continued employment. All benefit plans are governed by master policies, contracts and
plan documents. Any discrepancies between any information provided through this summary and the actual terms of such policies,
contracts and plan documents shall be governed by the terms of such policies, contracts and plan documents. Our company reserves
the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time. The authority to make such changes rests
with the Plan Administrator.
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