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21 Dr. Waynne B. James Dr. Cihan Cobanoglu Dr. Muhi!in Cavusoglu - Editors
VOLUME 4
                         ‘21
Editors:
Dr. Waynne B. James
Dr. Cihan Cobanoglu
Dr. Muhittin Cavusoglu
University of South Florida M3 Center Publishing

           Co-Editors
           Dr. Waynne James, University of South Florida, USA
           Dr. Cihan Cobanoglu, University of South Florida, USA
           Dr. Muhittin Cavusoglu, Northern Arizona University, USA

           ADVANCES IN GLOBAL EDUCATION AND RESEARCH: VOLUME 4

           ISBN 978-1-955833-04-2

           *Authors are fully responsible for corrections of any typographical, copyrighted materials,
           technical and content errors.

https://digitalcommons.usf.edu/m3publishing/vol3/iss2021/26
DOI: https://www.doi.org/10.5038/9781955833042
Iglesias: Learning EFL online through Blogger and Flipgrid in higher education: A collaborative project in times of pandemic

     Co-Editors
     Dr. Waynne James, University of South Florida, USA
     Dr. Cihan Cobanoglu, University of South Florida, USA
     Dr. Muhittin Cavusoglu, Northern Arizona University, USA

     ISBN 978-1-955833-04-2

     © USF M3 Publishing 2021

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     This imprint is published by USF M3 Publishing, LLC
     The registered company address is University of South Florida, 8350 N Tamiami Tr, Sarasota, FL
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University of South Florida M3 Center Publishing

           Assistant Editor
           Dr. Alia Hadid, University of Rhode Island, USA

           Editor Assistants
           Zahra Alrushdy, Bahcesehir University, Turkey
           Gokhan Sener, Necmettin Erbakan University, Turkey
           Abraham Terrah, University of South Florida, USA

           *Authors are fully responsible for corrections of any typographical, copyrighted materials,
           technical and content errors.

https://digitalcommons.usf.edu/m3publishing/vol3/iss2021/26
DOI: https://www.doi.org/10.5038/9781955833042
Iglesias: Learning EFL online through Blogger and Flipgrid in higher education: A collaborative project in times of pandemic

      Learning EFL Online Through Blogger and Flipgrid in Higher Education: A
                    Collaborative Project in Times of Pandemic
                                                  Montserrat Iglesias

                              CETT Barcelona School of Tourism, Hospitality and Gastronomy
                                             University of Barcelona, Spain

     Abstract

     A methodological online approach for learners of English as a Foreign Language (EFL) in a higher
     education context is presented in this paper. The pedagogical experience is described and
     examined following a mixed-methods approach based on bibliometric analysis, content analysis,
     and categorization. The participants were a group of undergraduate students (n=17) at CETT
     Barcelona School of Tourism, Hospitality and Gastronomy, from the University of Barcelona
     (Spain), who had to switch to virtual learning due to the outbreak of the Covid-19 pandemic and
     the subsequent lockdown. They were required to work on a collaborative project arranged in four
     stages using a combination of two tools, namely Flipgrid and Blogger. Therefore, the underlying
     theoretical framework draws on previous studies on class blogging and on a document search of
     academic publications on these two instruments carried out across the core collection of Web of
     Science (WoS). At the end of their EFL course, students submitted their final portfolio
     questionnaires, where they expressed their satisfaction with this new approach. However, their
     comments also put a spotlight on a number of concerns, like anxiety deriving from digital pressure
     and technological difficulties.

     Keywords: Flipgrid, blog, EFL, higher education, foreign language learning

     Recommended Citation: Iglesias, M. (2021). Learning EFL online through Blogger and Flipgrid
     in higher education: A collaborative project in times of pandemic. In W. B. James, C.
     Cobanoglu, & M. Cavusoglu (Eds.), Advances in global education and research (Vol. 4, pp. 1–
     16). USF M3 Publishing. https://www.doi.org/10.5038/9781955833042

     Introduction

     This paper will present and evaluate a methodological online approach for learners of English as
     a Foreign Language (EFL) in a higher education context. In March 2020, the students of the
     Bachelor’s Degree in Tourism at CETT-UB School of Tourism, Hospitality and Gastronomy from
     the University of Barcelona (Spain) were forced to leave their classrooms due to the Covid-19
     pandemic. Like in many other countries around the world, their lockdown was extended until the
     end of the academic period 2019-20. Uncertainty and anxiety had to coexist with the need to adapt
     to a new virtual learning environment. Teaching and learning resources and skills were
     reconsidered and updated, while behaviors and attitudes were modified to face up to a new reality.

     Since on-site integrated teaching-learning-assessment processes were no longer possible, a group
     of freshmen learners of EFL were asked to undertake a collaborative project in pairs or groups of
     three. Given that they were being trained to pursue a professional career in the tourism industry, a
     major learning objective in their undergraduate program was to develop their communicative
     competence in EFL at an upper-intermediate level of English, i.e. level B2 according to the

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           Common European Framework of Reference for Languages. Therefore, oral skills were
           prioritized, even though academic writing was also strengthened alongside other key competences,
           such as teamwork and critical thinking. Their collaborative project was thus a means and an end
           for competence development.

           The project consisted in analyzing an existing tourism or hospitality product and making
           improvement proposals. It was structured in four stages: exploring and describing the product of
           their choice; reporting and analyzing associated customer reviews; examining the product’s
           strengths, weaknesses, opportunities, and threats; and finally, putting forward suggested
           improvements based on their findings. They had to present their project orally to their teacher and
           produce a written report, ultimately. At the end of the academic period, they also submitted their
           learner portfolios, including a questionnaire with their reflections on several aspects of the whole
           process. To guide learners in this project amidst the Covid-19 pandemic a new pedagogical
           procedure was followed coupling Flipgrid (https://flipgrid.com/oxfordcett3392) with Blogger
           (http://englishcett.blogspot.com).

           Literature Review

           Blogs and Foreign Language Acquisition

           Previous studies on class blogging with the participation of undergraduate tourism students have
           focused on the enhancement of their communicative competences, reflective and critical thinking,
           autonomy, teamwork, work organization, and time management (Iglesias, 2014, 2019a, 2019b).
           Since its creation in 2007, Welcome to CETT’s blog has been used as a learner-centered platform
           where learners’ written and oral productions alternate with teacher posts. More specifically, this
           class blog is composed of teacher guidelines, short articles, pictures, video recordings of student
           performance, and written assignments, in addition to teacher and students’ comments. In the past,
           the spotlight has been put on oral skills, as well as on the way students engage with peer feedback
           and self-assessment, the politeness strategies shown, and the provision of teacher feedback. These
           aspects have been analyzed alongside the implementation of assessment criteria as regards
           research project presentations (Iglesias, 2014) on the one hand, and job interview simulations and
           elevator pitches on the other (Iglesias, 2019a, 2019b). On balance, the outcomes have always been
           very satisfactory.

           In a comprehensive review of investigations conducted between 2009 and 2018 on blogs, social
           networking, and wikis for foreign and second language acquisition, Reinhardt (2019) states that
           the origin of the interest in the internet in applied linguistics dates back to the mid-1990s, when a
           number of articles on the benefits of computer-assisted language learning were published. In the
           second half of the 1990s, online personal journals or weblogs -i.e. blogs, for short- started to be
           hyperlinked by their authors in a common virtual network or blogosphere. The appearance of social
           media based on Web 2.0 platforms in the mid-2000s entailed the advent of other technological
           resources in coexistence with blogs, which have been widely researched due to their longevity and
           popularity. Web 2.0 has enabled users with no computer programming skills to create and interact
           with web-based content, and in more recent times, new forms of microblogging have emerged,
           e.g. Twitter (Reinhardt, 2019).

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Iglesias: Learning EFL online through Blogger and Flipgrid in higher education: A collaborative project in times of pandemic

     Campbell (2003) classifies blogs for educational purposes into three categories, namely tutor
     blogs, learner blogs, and class blogs. Teachers usually manage the first ones as a source of
     resources and references, whereas the second ones are administered by individual students, who
     can use them as online portfolios or journals. Class blogs are a shared space where groups of
     learners and instructors can interact and work collaboratively (Campbell, 2003). Blogs offer,
     therefore, a wide range of learning opportunities in many different areas of knowledge. In the field
     of foreign and second language acquisition, five different research foci have been adopted since
     the mid-2000s in relation to blogs, according to Reinhardt (2019): intercultural exchange and
     cultural development; identity and literacy progression; learners’ autonomy; audience awareness;
     and learner variables and task design. An array of methodological approaches have been used,
     such as ethnography, discourse analysis, action research, quantitative analysis, and case studies.
     Researchers must deal with technological limitations and privacy issues, among other challenges
     (Reinhardt, 2019).

     In the last 10 years, foreign language learning through blogs has been researched in different
     educational contexts, like high schools (Kopinska and Lasagabaster, 2014; Petrova, 2018; Harkova
     et al., 2018; Khomyshak and Patiyevych, 2020) and private language schools (Spanou and Zafiri,
     2019). However, the majority of studies have looked at the use of blogs to foster foreign language
     acquisition in different university programs all around the world, including agricultural studies
     (Bogdanova and Zharkova, 2018), tourism and hospitality, (Ince and Akdemir, 2013; Iglesias,
     2014, 2019a, 2019b), philology (Kolesnikov and Polyakov, 2017; Mamaeva and Noskova, 2017),
     education (Villalba and Gonzalez-Rivera, 2015), law, electrical engineering, and physics (Behjat,
     2013), just to mention a few. Scholars have reported on the practical implications of their research
     on blogging to foster linguistic competences mainly in EFL (Sun, 2010; Wu, 2012; Ince and
     Akdemir, 2013; Wang, 2013; Iglesias, 2014, 2019a, 2019b; Wang, 2014; Okzan, 2015; Miao,
     2017; Hronova, 2018; Spanou and Zafiri, 2019). Yet, communicative competences in other
     languages have also been increasingly examined, and more specifically in German (Schenker,
     2013; Vlckova, 2014; Petrova, 2018), Spanish (Rovira-Collado, 2016; Mamaeva and Noskova,
     2017), French (Appetito, 2018; Diez, 2020), Arabic (Kuntz, 2013), Italian (Miceli et al., 2010),
     Dutch, Swedish, Polish, Catalan, and Irish (Appel et al., 2012).

     A more learner-centered approach to foreign language education at a tertiary level requires the
     active participation of students and a digital turn in teaching-learning-assessment processes
     (Yaroslavova and Fedotova, 2017; Iglesias, 2019a). Information and communication technologies
     are an everyday ingredient not only in individuals’ lives, but also in high-quality university
     programs (Villalba and Gonzalez-Rivera, 2015; Kuimova and Zvekov, 2016; Bogdanova and
     Zharkova, 2018; Buyvol et al. 2018). Instructors need to develop their digital competences (Titova,
     2012a, 2012b) to support their students’ professional and personal growth, as well as their
     linguistic, cultural, and inter-cultural development effectively (Schenker, 2013; Kolesnikov and
     Polyakov, 2017; Uosaki et al., 2017; Bogdanova and Zharkova, 2018). A number of empirical
     studies in higher education institutions suggest that vlogs, i.e. video blogs (Appel et al., 2012;
     Harkova et al., 2018; Hronova, 2018) and blogs can be an effective means to work on writing (Sun,
     2010; Wu, 2012; Ince and Akdemir, 2013; Kuimova and Zvekov, 2016), reading (Kuntz, 2013),
     speaking (Appel et al., 2012; Iglesias, 2014, 2019a, 2019b), and to build a wider vocabulary range
     (Behjat, 2013). In addition, they contribute to strengthening learners’ interactions (Miceli et al.,
     2010; Uosaki et al., 2017), creativity (Kuimova and Zvekov, 2016; Mamaeva and Noskova, 2017),
     autonomy (Sun, 2010; Kuntz, 2013; Yagcioglu, 2015; Kuimova and Zvekov, 2016; Gareyev et al.,

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           2018) motivation, and engagement (Sun, 2010; Ince and Akdemir, 2013; Iglesias, 2014, 2019a,
           2019b; Kuimova and Zvekov, 2016; Hronova, 2018). These aspects are fundamental to stimulate
           lifelong learning (Yaroslavova and Fedotova, 2017).

           Nevertheless, in order to make the most of blogging, instructors play a key role in managing blogs,
           and they need to be carefully integrated into each program’s structure and content (Miceli et al.,
           2010). Moreover, learning materials must be customized in a meaningful way to boost learners’
           interest and real-life applicability (Hronova, 2018). Fruitful blog tasks promote expert knowledge,
           self-presentation, and reflection, but the resulting outcomes may be affected by learner variables,
           such as background, digital competence, and familiarity with social media, as well as by task
           design and topic. Likewise, awareness of external audiences can be either intimidating or
           encouraging for students (Reinhardt, 2019).

           Flipgrid as a Learning Tool

           Flipgrid is an asynchronous video-based online platform that has several functions. It is used
           primarily for educational purposes, but other alternative applications are possible, e.g. as an expert
           video reflection journal (Green and Green, 2018), as a communication channel to manage
           professional teams (Michalak and Rysavy, 2020), or as a way to broadcast specialized guidance
           (Green and Green, 2018). Even though it is more recent than other Web 2.0 tools, it is becoming
           increasingly popular in different educational settings, since it is an effective means to engage in
           oral tasks, like presentations, discussions, and reflections (Keiper et al., 2020). The simple
           interface is functional and easy to use (Dettinger, 2018; Davis et al, 2019; Lowenthal and Moore,
           2020; Stoszkowski et al., 2021), as it was originally conceived for young learners. Some empirical
           studies have reported its affordances at primary (Dousay and Weible, 2019) and secondary school
           (Colton, 2020; Oliver et al., 2021). Nevertheless, a growing number of investigations have lately
           explored the benefits of using Flipgrid for field-based learning at a tertiary level. Thus, some
           publications have provided an account of pedagogical interventions aimed at students of physical
           therapy (Falco et al., 2020), educational technology (Lowenthal and Moore, 2020), nursing
           (Sebach, 2020), chemistry (Grieger and Leontyev, 2020), business (Keiper et al., 2020), and sports
           coaching (Stoszkowski et al., 2021). The results have been predominantly satisfactory. Students
           have expressed their positive opinions and engagement, and considered that peer connections and
           social presence have been boosted in online courses (Falco et al., 2020; Grieger and Leontyev,
           2020; Keiper et al., 2020; Lowenthal and Moore, 2020), as well as reflective thinking (Stoszkowski
           et al., 2021). However, a minority of students also felt uncomfortable with being recorded, even
           though the flexibility of Flipgrid can help to mitigate student anxiety to some degree (Keiper et
           al., 2020; Lowenthal and Moore, 2020; Stoszkowski et al., 2021).

           The usefulness of Flipgrid to facilitate language learning in various contexts has been underscored
           by Dettinger (2018), who states that it “can enhance exposure to the target language in authentic
           settings and has the potential to boost speaking time, pronunciation, collaboration, and student
           confidence” (Dettinger, 2018, p. 214). Flipgrid is free of cost and it can foster individual or
           collective communication among students. It can be shared to promote cooperative work, the co-
           construction of new knowledge, and peer feedback. Its website provides valuable guidance and
           assistance, and users can contribute with their ideas and be part of a global community. Moreover,
           as students can access Flipgrid through its application or through its website, they can use it
           anywhere (Dettinger 2018).

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     Colton (2020) evaluates the outcomes obtained by means of Flipgrid and two more digital tools to
     work on narrative voice, literary language, and historical context in an English class at an
     Australian secondary school. She concludes that digital literacies were integrated into the English
     curriculum, and students’ cooperative learning and participation were stimulated by their digital
     productions. A key element was the teacher, whose pedagogical expertise was fundamental to
     design all the tasks. The role of the instructor in the successful incorporation of learning
     technologies is also highlighted by Chaka and Nkhobo (2019). These authors analyze the
     application of Flipgrid coupled with other digital instruments in an online module of Applied
     English Language Studies at the University of South Africa (UNISA). In this case, Flipgrid was
     underused by the participants. This implies that instructors must be very prudent when selecting,
     designing, and implementing learning activities, as students’ participation may be discouraged by
     their being unfamiliar with new technological resources.

     As asynchronous video-based applications have been understudied to date (Keiper et al., 2020;
     Lowenthal and Moore, 2020), this article will offer a new perspective from an empirical
     standpoint.

     Methods

     A methodological mixed methods approach was adopted for this bibliographic and descriptive
     research. Data collected by means of different techniques and tools were processed through
     bibliometric analysis, content analysis and categorization in line with previous studies on this line
     of research (Iglesias, 2019b).

     Sample

     The universe in this study consisted of 17 Spanish undergraduate tourism and hospitality students
     who took an intermediate level EFL course. Even though all of them engaged in their group project
     through Flipgrid and Blogger, eventually 16 of them sent their final portfolio questionnaires. Thus,
     the size of the sample yields a margin of error of 6% for the results, with an overall confidence
     interval of 95%.

     Data Collection

     To start with, a bibliographic exploration was conducted in March 2021 across the core collection
     of Web of Science (WoS). In order to investigate scientific production related to Blogs and Flipgrid
     between 2010 and 2021, two search actions were performed: a combined topic search of TS=Blog*
     AND TS=(“foreign language learning” OR “foreign language teaching” OR “foreign language
     acquisition”) on one hand, and a topic search of TS=Flipgrid on the other hand. After reading the
     resulting documents, off-topic pieces were discarded.

     Secondly, a thorough examination of the tasks that had been uploaded on Flipgrid and Blogger
     between March and April 2020 was also carried out to provide a detailed description of every
     activity and performance metrics. Each one of the four steps of the collaborative project mentioned
     in the Introduction was set as a Flipgrid task. Every oral task comprised a join code, data metrics,
     a short text with instructions, introductory five-minute videos with teacher guidelines, and the
     videos of learners’ presentations (lasting between 1.5 and 5 minutes). Moreover, teacher feedback
     was provided by means of five-minute videos, an overall grade for each speaker based on the

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           assessment criteria set in the course syllabus -namely, language use, task achievement,
           communication resources, and fluency and pronunciation-, and a brief qualitative evaluation.

           The four stages were mirrored on Blogger, posted by the students as comments to the teacher’s
           prompts for each stage. General holistic feedback was given by the teacher orally in class, while
           inaccurate extracts from the comments posted on the blog were gathered in a word document by
           the teacher and worked on as homework, to be subsequently corrected by means of an in-class
           discussion.

           Finally, the portfolio questionnaires submitted by students in May 2020 were inspected to find out
           their opinions on their learning experiences. The final questionnaire was made up of 4 sections: a
           grid with 16 can do tasks, a comparison of students’ initial and final questionnaires, a satisfaction
           grid towards 7 competence developments, and a set of 8 open questions so that the students
           commented on the following aspects:

               •   Q1. Which aspect of the course has been the most helpful/interesting/motivating?
               •   Q2. Which have been the pros and cons of the course materials?
               •   Q3. Are you satisfied with your work?
               •   Q4. Are you happy with the information you received from the teacher about assessment
                   procedures?
               •   Q5. Are your opinions different from the ones you had at the beginning of the course? In what
                   sense?
               •   Q6. Do you think this experience will have an impact on your learning of English?
               •   Q7. What is your opinion with respect to the online academic period due to Covid-19 lockdown?
               •   Q8. Others.

           Even though no explicit questions were asked to the students in relation to the use of Flipgrid and
           Blogger, these two tools were mentioned in their responses to the open questions. On the other
           hand, Q7 was especially aimed at evaluating their virtual learning experiences.

           Findings

           The results obtained by means of the three data sources mentioned in the previous section will be
           presented separately hereunder.

           Bibliometric Analysis

           The search for academic documents dealing with blogs and foreign language education yielded 37
           results, two of which were discarded because in fact they comment on the affordances of Webquest
           and Twitter, respectively. The vast majority focus on different higher education disciplines, mostly
           in regard to the acquisition of EFL, although pedagogical experiences are also occasionally
           reported in other target languages. Even though most pieces are concerned with the development
           of students’ writing, individual authors also draw on blogging to work on other skills. Three papers
           refer to video blogs or vlogs. As for Flipgrid, 14 scientific contributions were found. Ten of them
           mention the use of this video platform to foster learning in various university disciplines, three of
           them are linked to language learning at different ages, and only two are specifically related to
           language learning in higher education. Table 1 shows the most significant bibliometric results
           regarding types of document, research areas, and authors’ countries of origin, as well as the main

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     year and language of publication. More detailed information derived from content analysis has
     been included in the Literature Review, and full references will be provided in the Reference
     section.

     Table 1. Bibliometric Results
      Parameter                 Blog                               Flipgrid
      Year                      18.9% in 2018                      57.1% in 2020
      Country                   27% from Russia                    71.4% from USA
      Type of document          51.3% conference proceedings       71.4% journal articles
      Language                  73% in English                     100% in English
      Research areas            75.7% in Education                 78.6% in Education
                                16.2% in Linguistics               7.1% in Linguistics
     Source: WoS.

     Additionally, a term co-occurrence map based on text data extracted from the title and abstract
     fields was created using VOSviewer, a software tool for building and displaying bibliometric
     networks (Van Eck and Waltman, 2010). After selecting a threshold of 5 minimum occurrences of
     a term, 87 terms out of 1,300 in total met this requirement. For each of the 87 terms, a relevance
     score was calculated automatically. As for term co-occurrence, the most relevant terms based on
     the score calculated by VOSviewer can be visualized in Figure 1, grouped in 4 clusters featured in
     different colors within a network of 2,264 links that connect all the terms. Their size correlates
     with the frequency of occurrence.

     Figure 1. Term Co-Occurrence Map for Blog Search

     Source. VOSviewer and WoS

     With respect to Flipgrid, having also selected a threshold of 5 minimum occurrences of a term, 9
     terms out of 392 met this threshold. The most relevant terms based on the score calculated by
     VOSviewer can be visualized in Figure 2, grouped in 2 clusters within a network of 33 links.

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           Figure 2. Term Co-Occurrence Map for Flipgrid Search

           Source. VOSviewer and WoS

           The scarcity of these bibliometric outcomes in contrast with the ones related to blogs shows the
           need to research Flipgrid to facilitate foreign language learning in tertiary education.

           Descriptive Analysis of Project Tasks

           Flipgrid

           All in all, the four Flipgrid tasks entailed 38.6 hours of engagement, as 67 videos were uploaded,
           which were viewed a total of 815 times. The videos encompassed 5 teacher guidelines, 34 student
           presentations, and 28 teacher feedback contributions. A detailed description and metrics for each
           task is provided below.

           Task 1: Product Description. Join Code: ff09795c

           Instructions: This project is an improvement plan of an existing tourist product -e.g. a hotel, a
           theme park or a holiday package- that you must study in pairs following 4 stages. You can check
           out portals like http://www.tripadvisor.co.uk/ or similar websites and pick a product which, in sight
           of the customer reviews, is not too successful. Avoid focusing on Port Aventura, Hotel W, Ryanair,
           Tibidabo, Park Güell, Horta Maze or Carmel Bunkers. First, you'll need to upload a video
           describing your product. Tip: You need to write a report, but don't read it aloud on the video.

           Metrics:

               •   11 responses (2 teacher guidelines + 9 learner videos).
               •   9 teacher feedback videos.
               •   356 views.
               •   16.2 hours of engagement.

           Task 2: Statistical Analysis. Join Code: 92284b1d

           Instructions: Now that you've chosen your product, you must find 80-100 customer reviews from
           one or several sources -preferably the more recent, the better. It is very important to discard

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     irrelevant comments. Next, you ought to represent the customer reviews through at least two
     graphs -one of which must be a line/bar graph- and analyse statistically the reasons underlying
     them. You'll refer to these data in subsequent stages of your project and need to mention your
     information sources. Tip: Use specific vocabulary for describing graphs (see link below)

     Link graph description: https://learnenglishteens.britishcouncil.org/skills/writing/advanced-c1-
     writing/describing-graph-trends-over-time

     Metrics:

         •   10 responses (1 teacher guidelines + 9 learner videos).
         •   11 teacher feedback videos.
         •   229 views.
         •   9.4 hours of engagement.

     Remarks: Overall grading rubrics and grades were erased accidentally. On the other hand, a pair
     of students uploaded two individual videos, so teacher feedback was also provided through two
     individual videos. Likewise, a group of three students uploaded their video as a Youtube link, and
     they received teacher feedback through three individual videos as comments.

     Task 3: SWOT Analysis. Join Code: 7b6dba87

     Instructions: SWOT is an acronym that stands for Strengths, Weaknesses, Opportunities and
     Threats. This analysis is a fundamental component of the project. The data you collected in Part 2
     will help to design this part. The analysis can derive from customer reviews, opinions or
     information from press articles, where both internal aspects (strengths and weaknesses) and
     external aspects (opportunities and threats) will be drawn from. Once more, remember to mention
     your information sources. Tip: Click on the links below to find out more about SWOT analysis.

         •    Link SWOT analysis 1: https://www.mindtools.com/pages/article/newTMC_05.htm
         •    Link SWOT analysis 2: http://esl-educate-school-learn.blogspot.com/2012/02/swot-analysis.html
         •    Link SWOT analysis 3: https://www.youtube.com/watch?v=I_6AVRGLXGA
     Metrics:

         •   9 responses (1 teacher guidelines + 8 learner videos).
         •   8 teacher feedback videos.
         •   150 views.
         •   8.1 hours of engagement.

     Remarks: Overall grading rubrics and grades were erased accidentally. On the other hand, a group
     of three students uploaded their video as a Youtube link.

     Task 4: Improvement Plan. Join Code: 41b03b6d

     Instructions: To finish your project, make specific improvement proposals drawing on your
     findings, cross-referring to data from the previous stages and referencing your information sources.
     Your suggestions may be based on several aspects from different points of view, like sustainable
     development goals and environmentally-friendly policies, quality standards, experience design,

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           human resources and corporate social responsibility, or revenue management, among others.
           Tip: Present your improvement plan in a structured way.

           Metrics:

               • 9 responses (1 teacher guidelines + 8 learner videos).
               • 80 views.
               • 4.9 hours of engagement.

           Remarks: No teacher feedback was provided. On the other hand, a group of three students uploaded
           their video as a Youtube link.

           Blogger

           As for the four blog tasks, on the whole, 41 comments were made by the students. Full details can
           be found at the following links.

           Task 1: Final Project. Stage 1.

               • Link: http://englishcett.blogspot.com/2020/03/final-project-stage-1.html
               • Posted on March 16 2020.
               • 13 comments.

           Task 2: Final Project. Stage 2.

               • Link: https://englishcett.blogspot.com/2020/03/final-project-stage-2.html
               • Posted on March 23 2020.
               • 10 comments.

           Task 3: Final Project. Stage 3.

               • Link: https://englishcett.blogspot.com/2020/03/fnal-projectc-stage-3.html
               • Posted on March 30 2020.
               • 9 comments.

           Task 4: Final Project. Stage 4.

               • Link: https://englishcett.blogspot.com/2020/04/final-project-stage-4.html
               • Posted on April 11 2020.
               • 9 comments.

           Analysis of Portfolio Questionnaires

           Even though no specific questions regarding Flipgrid and Blogger had been formulated, 6 students
           expressed their views spontaneously in their portfolio questionnaires. Thus, while 2 students were
           satisfied with the blog and all of them made positive observations in relation to Flipgrid, 2 of them
           also made some negative remarks. On the other hand, eventually 13 students answered the explicit
           question about their evaluation of the online academic period during the Covid-19 lockdown.
           Whereas 11 made positive comments, 7 negative comments were also collected, mostly in
           reference to general aspects other than the EFL class. Significant extracts from students’ comments

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DOI: https://www.doi.org/10.5038/9781955833042
Iglesias: Learning EFL online through Blogger and Flipgrid in higher education: A collaborative project in times of pandemic

     are provided in the Appendices in their own words, to preserve their authenticity. The respondents’
     opinions were categorized, as shown in Table 2.

     Table 2. Categorization of Respondents’ Comments
      Category               Subcategory                                   Respondents
      C1. Positive aspects   C1.1. Online classes as a good alternative    R1, R2, R4, R8, R12, R14, R15, R16
                             C1.2. Project                                 R3, R5, R14
                             C1.3. Organization of submissions             R3, R7, R11
                             C1.4. Clear information                       R6, R7, R11
                             C1.5. Interesting method                      R9, R10, R15
                             C1.6. Teacher feedback                        R11, R14
                             C1.7 Dynamic approach                         R9, R14
                             C1.8. Fun system                              R8, R14
                             C1.9. More time available                     R4, R16
                             C1.10. Motivating tasks                       R14

      C2. Negative aspects   C2.1. Discomfort with online courses          R7, R12, R13, R15
                             C2.2. Assignments deadlines not met           R7, R10, R15
                             C2.3. Technological difficulties              R7, R15
                             C2.4. Pressure from emails                    R7, R10
                             C2.5. Unclear information in other subjects   R7, R11
                             C2.6. Other topics preferred                  R14
                             C2.7. Too much work                           R8
                             C2.8. Group organization                      R8
                             C2.9. No interaction or participation         R13
     Source: Final portfolio questionnaires.

     Generally speaking, they show students’ satisfaction with online classes. The method used for their
     project work was considered interesting and dynamic. Furthermore, students liked how tasks were
     organized, as well as the information and feedback they received from their teacher. However,
     online learning was also challenging for some students, for whom technology posed obstacles. A
     minority complained about the unclear information they had received from other teachers, the
     pressure of having to check their emails constantly, and the stress they felt for not missing any
     assignment deadlines.

     Conclusions

     The pedagogical experience presented in this paper followed a truly unique method, as both
     Flipgrid and Blogger were used simultaneously and complemented each other. At the end of the
     process, students managed to write very satisfactory project reports, and their oral presentations
     were excellent too. Generally speaking, their engagement was noticeable, and they also seemed to
     have enjoyed each one of the different stages, while developing their communicative competence
     in EFL. Therefore, it can be stated that this approach was very stimulating and successful from a
     formative and a summative perspective. As a matter of fact, a similar approach has been used in
     the academic year 2020-21.

     This method can be useful for other language educators who are trying to find ways to adapt their
     teaching practices to online environments. It can also be used in blended-learning courses or as a
     supplement in on-site programs. Any replications of the pedagogical intervention that has been
     described should, however, bear in mind learners’ context and preferences, as well as other
     relevant aspects like technological equipment, workload, digital competences, and psychological
     anxiety in relation to both, students and instructors.

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University of South Florida M3 Center Publishing

           Despite the fact that this is a very small-scale study and its representativeness is therefore very
           limited, the practical implications point to the need for a balanced, healthy virtual learning
           environment in higher education. Future research could analyze how to implement online
           meaningful, engaging, sustainable teaching-learning-assessment practices more extensively to
           foster foreign language acquisition, and how they can be extrapolated to other academic settings
           and fields of study.

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     Acknowledgements

     The author is very grateful to all the students who took part in this study.

     Appendices

     Positive Comments From Portfolio Questionnaires

     Flipgrid/Blog

         •    R3: Another fact I really appreciated was the final project, which I am really proud of, thanks to
              the classification of the different deliveries through flipgrid and the blog, the fact that every week
              I was working little by little, specifying in every topic of the project, and on the whole I had a great
              result summing up all the work done
         •    R5: The pros have been all the projects we have been able to do such as Flipgrid.
         •    R9: From my point of view the activities that we did with the Flipgrid have been the most interesting
              ones since I believe that this method is a way of learning but in a more dinamic way
         •    R10: Apart from that, the most interesting part for me was the Flip-grid vídeo
         •    R14: All I have to say is that it has been very dynamic to do videos and post texts and then have
              feedback. Making videos was so fun,
         •    R15: Although Flipgrid is an interesting application which allows you to share content,
     Online Approach

         •    R1: In my opinion was so good. I know it is not the same as going to class but in this situation is
              the only thing which we can do and I thing the online classes did it in a good way.
         •    R2: I think that this is the only way that we can do de classes and the exams and I know that the
              teachers are doing their best like we are doing our bet. This situation is new to everyone so we
              have to take it in the best way and help each other.
         •    R4: The course has been very satisfactory, despite the online learning fact (which was also good).
              The Covid-19 situation has been a pity but the School has managed to contact students and keep
              going with on-line learning and that was fine. Also, it gave us more time to focus on our projects.
         •    R6: Regarding this unusual situation that we are experiencing due to the pandemic, I think that at
              all times we have received the necessary information about what had to be done in each class, we
              have received support and when we have had any doubts, the response has been prompt.
         •    R7: English subject was not a problem as the teacher was clear and explained it from the very
              beginning the steps we had to follow. She was organised and well prepared.
         •    R8: but in general it was good and funny.
         •    R11: I have to say that it has been one of the best subjects, in terms of organisation, we kept
              having really good information and we knew what we were supposed to do at any moment. I
              really wanted to appreciate all the feedback given, it is very important for us and not all the
              teachers take their time to do it, so that’s a really positive point I wanted to highlight
         •    R12: but I think that, of course, is the best way to keep learning and doing all the subjects
         •    R14: Doing the last project, has also been very motivating for me during this time working at
              home, which is very awkward for everyone. Finally, talking about the on-line academic period
              due to Covid-19 lockdown, all I have to say is that it has been very dynamic to do videos and post
              texts and then have feedback. I’ve really enjoyed this last part of the course although the situation
              is hard. I really don’t have anything bad to say about this subject
         •    R15: My personal opinion is that classes are working well. I am proud that we can continue with
              the content, since this is what will make us professionals in a future.

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University of South Florida M3 Center Publishing

               •   R16: Finally, my opinion about doing classes online because of the Coronavirus, I think it has
                   been a very good idea for all the students in this class because we have had more time to carry out
                   the activities. Besides, we find it very difficult to spend 2 hours in class, so I think that online
                   classes have been much better than being there personally
           Negative Comments From Portfolio Questionnaires

           Flipgrid/Blog

               •   R14: but I would’ve liked to do videos talking about other topics which I think that are more
                   interesting for us. That’s the only contra which I can think about.
               •   R15: sometimes it didn’t work properly and our work couldn’t be uploaded on time
           Online Approach

               •   R7: On the other hand, some subjects are very hard to follow. I didn’t know what’s coming next
                   and even missed some assignments. Personally, I’m not comfortable with online classes at all. I
                   feel the pressure of having to check the emails every minute and follow the schedule virtually.
                   Everything depends on the technology after all. The exams are the real problem as we need to
                   focus on if everything is done correctly, the internet, etc
               •   R8: The main con, by far, it is the fact that we have to work from home due the COVID-19.
                   Maybe at some point I had too much work to do and I had some problems to organize the groups
                   works due the distance
               •   R10: During the epidemic, I was under a lot of pressure because of the many emails and messages
                   I received every day, and I was always worried that I would miss school information, requests,
                   and assignments.
               •   R11: Other courses didn’t provide us with enough information and we were, and still are a bit
                   lost.
               •   R12: Regarding the current situation, in my opinion, it is really difficult to follow the classes via
                   online for so many reasons,
               •   R13: As for the cons there is an obvious one but it could not be expected, because due to this
                   virus there are no presencial classrooms and therefore no participation or interaction. I really hate
                   working online but that’s with every single class. I don’t think it’s a good way.
               •   R15: However, sometimes it is difficult to connect because of poor connection; and to
                   concentrate because at some point it becomes really stressful to spend about 6 hours in front of a
                   computer screen.

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DOI: https://www.doi.org/10.5038/9781955833042
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