James Cook Languages - PRODUCT CATALOGUE 2018/2019

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James Cook Languages - PRODUCT CATALOGUE 2018/2019
PRODUCT CATALOGUE
    2018/2019
James Cook Languages - PRODUCT CATALOGUE 2018/2019
James Cook Languages - PRODUCT CATALOGUE 2018/2019
With us you can speak
       to the world
I can still remember the first colourful travel agency catalogues that I browsed
eagerly, looking at luxurious hotels with great pools, and pictures of beautiful
beaches and azure seas. I can even recall the price tables, which brought me
to the realisation that the hotel I liked so much on page 63 was probably out
of reach of our family budget. What I don‘t recall are any editorials.

So, please skip to the following pages. Although you won‘t find pictures of white
sand beaches in this catalogue, you will find the best courses for your company
and your colleagues. And in the end, the beautiful thing that studying languages
and travelling have in common is that they both provide us with opportunities
to discover new possibilities and have new experiences. We are happy we can
help you with that.

Martin Borl
Sales Director
James Cook Languages - PRODUCT CATALOGUE 2018/2019
1                       9

   ABOUT US      REGULAR IN-COMPANY CLASSES

     31                      41

LANGUAGE STAYS   TRANSLATION AND INTERPRETING
James Cook Languages - PRODUCT CATALOGUE 2018/2019
15                       27

ONE-DAY SPECIALISED COURSES    IN-HOUSE COURSES

            45                       49

PREMIUM LANGUAGE CONSULTING   ADDITIONAL SERVICES
James Cook Languages - PRODUCT CATALOGUE 2018/2019
ABOUT US
James Cook Languages - PRODUCT CATALOGUE 2018/2019
510 CLIENTS                               980 TEACHERS
We cover
                 13 800 STUDENTS                           475 000 HOURS PER YEAR
 Central
 Europe          140 CITIES                                29 LANGUAGES

           PRAGUE                      BRNO                      OSTRAVA
           Na Florenci 2116/15         Jakubské náměstí 127/5    28. října 3346/91
           110 00 Prague 1             602 00 Brno               702 00 Ostrava

           MLADÁ BOLESLAV              BRATISLAVA                WARSAW
           Václavkova 1115             Laurinská 18              ul. Wilcza 31 lok. 5
           293 01 Mladá Boleslav       811 01 Bratislava         00-544 Warsaw

                                   2
James Cook Languages - PRODUCT CATALOGUE 2018/2019
REFERENCES

CZECH REPUBLIC / SLOVAKIA / POLAND

CZECH REPUBLIC

                                     3
James Cook Languages - PRODUCT CATALOGUE 2018/2019
Nationwide coverage                          Demanding
               Thanks to our own team of trainers           We demand the very best from ourselves,
               throughout the Czech Republic, Slovakia      our teachers and even our students, a
With us you    and Poland, we guarantee high quality
               and uniform methods and administration.
                                                            shared approach that leads to success.

 can speak     Consulting services
                                                            Outsourcing
                                                            Once you provide us with initial information
to the world   We share our experience with you and         detailing your specific needs, we work with
               recommend a functional model for             you to define the required service. We will
               language learning.                           take care of the rest.

               Teacher stability                           Online records
               We take pride in the low turnover rate       We use the unique c.Port information
               among our teachers, the result of the        system for transparent and accurate
               quality care we provide our team and our     administrative work.
               teacher incentive programme.
                                                            Methodology
               Pro-customer approach                        The unique Coach&Practise method
               Our clients appreciate our flexibility and   focuses on the systematic repetition of
               our proactive and individual approach.       material and the correction of mistakes, all
                                                            while respecting the needs of students.

                                        4
James Cook Languages - PRODUCT CATALOGUE 2018/2019
OUR TEACHERS
     We make                    Careful selection of teachers                      Thorough initial training
                                The selection process consists of two              Upon joining, all of our teachers undergo
     the best                   personal interviews, the second of which           a compulsory set of eight training
                                is a sample lesson with an analysis of
    even better                 methodology and subsequent feedback.
                                                                                   sessions to become familiarised with our
                                                                                   Coach&Practise methodology.

                                Teacher hierarchy system                           Detailed methodology
                                The mentor (Senior Teacher) sits in on             Corporate language training is a specific
                                the teachers’ classes and they have                field, especially with respect to the
                                methodology and organisational meetings            frequency of training, motivation and
                                and evaluation sessions to discuss                 the self-study options of participants.
                                feedback from students.                            This is reflected in our Coach&Practise
                                                                                   methodology.

Martina Lichtenbergová
       HR Director       “   We keep developing the skills of our instructors. Every year we organize about 200 workshops for
                             them where they can gain further education in the field of foreign language teaching methods.      ”

                                                         5
Ania Willińska                                         Šimon Steffal                                            Tom Jowett
            Teaching Team Leader                               Trainer, mentor and teacher                             Key Teacher and teacher of
                 and trainer                                      of specialised courses                           intensive and specialised courses

Anna comes from Poland, where she graduated          Šimon is an experienced language teacher and            Tom is from Gloucester, UK and he moved to
from the Institute of Apllied Linguistics at         a soft skills trainer. He has been working in the       the Czech Republic in June 2014 a year after
the University of Warsaw. She has been teaching      field since 2003, for James Cook Languages              graduating from the University of Sheffield to
English in companies since 2001 and has been         since 2007. He got his bachelor degree in               begin training as an EFL teacher. He quickly
a part of the James Cook Languages team since        Psychology from UNYP (Empire State College),            joined James Cook after completing his training
2007, working as an English and Polish teacher       and his masters in Diplomacy and International          and began to teach regular in-company courses.
first and later as a Senior Teacher and Recruiter.   Relations from the Anglo-American University.           Since completing the Talent Management
She currently leads the team of Senior Teachers      He created and leads several courses including          programme he has started teaching workshops
and helps teachers to develop their skills through   CzEnglish and English Grammar Refresh.                  and intensive / open courses as well.
training and methodology support.

            Klára Večeřová                                              Jen Hill                                            David Grepl
      Regional Coordinator and English                       Senior Teacher and teacher of                             Key Teacher and teacher of
             language teacher                              intensive and specialised courses                       intensive and specialised courses

Klára is from Brno where she graduated from          Jen comes from Calgary, Canada; she moved               David returned to the Czech Republic in early
secondary school with a focus on English. She        to Prague in 2015. She studied landscape                2016 after a long perior abroad. After completing
successfully passed the FCE and CAE exams            architecture and spent more than eight years            the CELTA course, he joined the James
and since 2012 has been active in corporate          working for the government of Alberta, securing         Cook Languages teacher team and started
education. She joined JCL in early 2014 as a         funding for university students in the fields of        teaching regular in-company courses. Since he
teacher; since 2016, she’s been the Regional         synthetic biology and nanotechnology. She joined        successfully finished the Talent Management
Coordinator for South Moravia. You can meet her      our team shortly after successfully finishing teacher   programme, he’s also been involved in the
at our Brno branch where she’s in charge of the      training. She is now a Senior Teacher who leads         teaching of open and in-house courses.
recruitment and development of our teachers.         regular corporate and intensive courses and helps
                                                     coordinate informal meetings of our teachers.

                                                                             6
OUR METHODOLOGY
    Quick          WHO IS THIS METHODOLOGY FOR?
  language         It enables us to teach languages effectively to busy professionals, who can only devote a limited
                   amount of time out of their busy schedule. It is suitable for students who do not have much time for
  progress         self-study, preparation and homework.

                   WHAT DOES THIS METHODOLOGY OFFER?
                   It ensures that each lesson focuses on the communication needs of the student and their specific
                   language needs. It especially teaches students to have the confidence to use the language and speak
                   in a realistic context. Coach&Practise is constantly being perfected thanks to continued cooperation
                   with our students.

                   OUR OUTSTANDING TEACHERS
                   Using the Coach&Practise method very effectively improves the language level of each student. Our
                   teachers are led by experienced Senior Teachers who support their further development through
                   feedback and mentoring. We organise up to 80 different workshops for teachers every year, which
                   builds on their skills and helps us to continuously perfect our methodology.

                   “   I ​​
                         have been working for James Cook Languages since 2006 and I can say that it was
                       a good choice, I have always been very happy with my relationship with the company.
                                                                                                                           ”
                       I was especially impressed with the facilities for teachers from the very beginning - I felt like
                       Alice in Wonderland in the Resource Centre. I always left the workshops charged with new
                       ideas. But at the same time, I greatly appreciate the positive and professional approach
                       of the entire team, which has always given me support whenever I have needed help. And
                       not only that - I have also had many opportunities for personal development, whether it
Anna Wagnerová
  Senior Teacher       involved testing new students, teaching intensive courses, helping with the preparation
                       of teaching materials or participation in other projects. Now as a Senior Teacher, I hope
                       that I can continue the tradition and provide similar positive support for other teachers.

                                                   7
HOW DOES IT WORK?
Prepare
Firstly, we set up the teaching approach according to the student’s needs based on information from a language audit. This tells us if we
need to concentrate on business language, conversation, confidence when speaking on the phone, or any other type of communication
the student requires for their job. We select the teacher according to the student.

Coach
The Coach&Practise method guides the student towards effectively learning the language by using visualisation, self-correction and finding
the best way to communicate their ideas.

Practise
Language is a reflex and we learn it best by using it. Our students actively speak for 80% of the time during lessons and always do so
in the target language. The lessons are logically linked together, plenty of practice helps students remember new language and motivates
them to actively use it in their professional and everyday lives.

                                                                    8
REGULAR
IN-COMPANY CLASSES
REGULAR IN-COMPANY CLASSES
   High quality     EDUCATION CONCEPT
                    The first step is to identify your goals and expectations. These are then used as the basis for a
language services   language training plan.

   at fair prices   ff We have focused on corporate training for twenty years
                    ff We share our experience
                    ff We consult our education system with our customers
                    ff We recommend the most effective system of education based on individual needs

                    Based on the goals of the company, we establish:
                    ff training rules
                    ff course parameters
                    ff the method for monitoring effectiveness and satisfaction
                    ff the form of administrative support

                    We respect the specifications of HR and management of your company and analyse the needs of each
                    student on an individual basis:

                                        LANGUAGE AUDIT                         PARAMETERS OF
                                         language test                            LESSONS
                                     and personal interview                according to the needs of
                                       with every student                  HR, student and manager

                                  BEGINNING OF LESSONS                         TEACHER CHOICE
                                    personal meeting with                out of 980 teachers, according
                                 teacher, syllabus preparation,               to course goal, level
                                       textbook choice                       and other preferences

                                                    10
EFFECTIVENESS OF TRAINING
We evaluate the progress of our students with our unique
method:

SCOPE (System of Complex and Objective Progress Evaluation)

ff Language progress = key to motivation

ff We regularly test and report the progress of our students

ff Knowledge is evaluated using the Common European

    Framework of Reference for Languages

ff On-line monitoring of evaluation results in c.Port

                 Entry level               Studying according to the competence model   Target level

                  ENTRY                        SEMESTER                    PROGRESS     FURTHER
                 TESTING                        TESTING                     TESTING     STUDIES

                                           ƒƒ revision test
                                           ƒƒ oral assessment
                                           ƒƒ recommendation for further
                                              studies

                                                                   11
CONTROL OF QUALITY AND SATISFACTION
We monitor our students’ satisfaction with the course, control the quality of training, and work on the development of our teachers. We
report the results to you and provide feedback to teachers during their evaluation meetings.
ff Verification of satisfaction after three lessons by phone or email

ff Electronic satisfaction surveys twice a year

ff More than 650 classroom methodology inspections per year

ff Personal lesson analysis, feedback and work with the development plan for the teacher

                                                                                                                 FLAWLESS
                                                                            EFFECTIVE                          ADMINISTRATION
                                                                             LESSONS

                                                                                              QUALITY

                                                                   PRECISE
                                                                 ORGANISATION                                          FLEXIBILITY

                                                                                            PLEASANT
                                                                                          COMMUNICATION

                                                                    12
THOROUGH AND FLAWLESS ADMINISTRATION
We use the comprehensive information system c.Port (Client Professional Organising and Reporting Tool). We developed the
system directly for the needs of corporate language training to ensure that it is clear, simple, intuitive and contains all the necessary
outputs.
ff Online access to all language training information

ff Courses, students, teachers, timesheets, an overview of teaching and attendance

ff Calculating costs for individual students of cost centres

ff Results of student satisfaction survey

ff Evaluation and long-term monitoring of student progress

ff Electronic submission of invoices and billing history

ff Group email communication with course participants

ff Access for HR, managers and students

                                                                     13
REFERENCE

Adastra is very ambitious in terms of its requirements regarding language education, so it isn‘t always
easy for our suppliers. James Cook Languages has been meeting our specific demands with patience
and professionalism for over eleven years. We view and appreciate JCL as a partner who cares about
teacher quality and the development of support systems for effective assessment of class work and
billing of services. JCL’s support in additional activities is also of essential importance – the workshop
“Language Progress – Trends and Innovation,” led by Šimon Steffal, is a great example.
                                                                                       Petra Jetlebová
                                                                                               Adastra

I can only recommend the language school James Cook Languages. We use their services for our
employees’ language education, and the quality is on a very professional level. A big “thank you” goes
to our language coordinator, who is always at our disposal and is always trying to meet our needs.
I especially appreciate JCL’s proactive approach, offering learning support materials such as the T-Room
or Language Corners – both of these things serve us well and our employees greatly appreciate them.
If you are thinking of individual or company education, this is the best choice for you.
                                                                                        Lucie Paterová
                                                                                          Lipa Learning

Language education is a popular and widely-used benefit at Kapsch. Our employees can choose
individual lessons, specialized courses or language stays. To our employees’ great satisfaction, JCL
has been helping us with professional and good-quality education for over eight years. On behalf of our
HR department, I have to appreciate the reliable cooperation, sufficient information, and flexibility
when trying to accommodate our students’ needs and requirements.
                                                                                       Lucie Matějíčná
                                                                                               Kapsch

Language training of our employees is taken care of perfectly by JCL. The company is highly professional,
quick and approaches each student individually. It also provides considerable administrative support
and cooperation when setting up the terms of our partnership. A human approach combined with
utmost professionalism is an ideal combination.
                                                                                    Markéta Lebedová
                                                                                               innogy

                                                                     14
ONE-DAY
SPECIALISED
 COURSES
ONE-DAY SPECIALISED COURSES
Specialized          WHY CHOOSE ONE-DAY SPECIALISED OPEN COURSES
 language            Specialisation                                         Extension
                     You are a specialist, business person or manager,      You have regular classes, but need to improve a
intensively          you use the foreign language as a working tool         specialised or specific area of language.
                     and your job calls for specialised terminology and
                     competences.                                           Refresher
                                                                            You use the foreign language regularly, but
                     International environment                              sometimes feel you need to revise or expand your
                     You want to be able to communicate professionally      knowledge.
                     and with confidence with your clients and
                     colleagues in an international environment.            Sharing
                                                                            You want to use the opportunity to meet with
                     Intensity                                              professionals from other companies and share
                     You need to gain skills quickly and immediately        your expertise.
                     apply them in practice.

                     FORM OF TEACHING
                            Combination                                           Interactivity of lessons
                            Training of professional and language skills.         A lot of time for your own presentation and
                                                                                  for sufficiently practising new material.
                            Teaching only in the foreign language
                            The courses are conducted mainly by                   Variety and fun
                            native speakers = a faster and more                   A wide range of activities (role play, panel
                            accurate interpretation of ideas, attitudes,          discussions, case studies, reading,
                            and views in the foreign language.                    listening, video demonstrations, exercises
                                                                                  focusing on vocabulary development…).

Lucie Rysková
Product Specialist
                     “   The courses take place on our premises and therefore outside the student’s working
                         environment. This means they can fully focus on the subject matter and don’t get interrupted     ”
                         by work.

                                                      16
PRICE                                                     ORGANISATION OF COURSES
                                                          ff At the premises of James Cook Languages in Prague / Brno:
1 – 5 registered    3 250 Kč                                   Florentinum, Na Florenci 15, Praha 1
6 – 15 registered    2 275 Kč                                  Dům Jakub, Jakubské náměstí 127/5, Brno
                                                          ff   All the courses are run by qualified and experienced
16 and more registered  1 300 Kč                               native speakers and Czech teachers.
All prices are per person, do not include VAT, and        ff   The teachers not only have experience in teaching foreign
are valid when one client registers the set number             languages, but also have expertise in the discipline they
of students for any course.                                    teach.
                                                          ff   You will receive excellent materials that you can make further
Register and get more info at www.jcl.cz.                      use of directly in your work environment.
                                                          ff   Courses are from 9am till 4pm.
                                                          ff   Courses are in a small groups of 3 - 8 students.

                                                     17
DATES - PRAGUE

Topics - English                                        2018               2019             2019
                                                  October - December   February - June   July - August

Language Learning Tricks                             28 11. 2018        27. 3. 2019       8. 8. 2019

English
                                                     9. 10. 2018        6. 3. 2019
All about Phrases                                                                        10. 7. 2019
                                                    29. 11. 2018        24. 4. 2019
                                                    25. 10. 2018        12. 3. 2019
Be Confident in Writing                                                                  14. 8. 2019
                                                     4. 12. 2018        16. 4. 2019

Be Confident on the Phone                           16. 10. 2018        19. 2. 2019

                                                    23. 10. 2018        20. 2. 2019
Business Meetings                                                                         9. 7. 2019
                                                    21. 11. 2018         4. 4. 2019

Cross Culture                                       20. 11. 2018        26. 2. 2019

Czenglish                                            1. 11. 2018         9. 4. 2019      31. 7. 2019

Daily Life in HR                                    24. 10. 2018        13. 3. 2019      23. 7. 2019

English for Purchasing                              17. 10. 2018         5. 3. 2019      24. 7. 2019

English for Sales and Customer Care                  8. 11. 2018        17. 4. 2019       7. 8. 2019

Financial and Banking English                       27. 11. 2018        26. 3. 2019       6. 8. 2019

Grammar Refresh                                     31. 10. 2018        13. 2. 2019      16. 7. 2019

How to Present Effectively                          14. 11. 2018        19. 3. 2019

HR - Hiring and Firing                               7. 11. 2018        10. 4. 2019      13. 8. 2019

                                                     6. 11. 2018        27. 2. 2019
Negotiation and Argumentation                                                            17. 7. 2019
                                                     5. 12. 2018        15. 5. 2019

Practise your Presentation Skills                   10. 10. 2018        16. 5. 2019      30. 7. 2019

German

Telephone and e-mail communication in German        13. 11. 2018        14. 5. 2019

Negotiation and Argumentation in German             11. 10. 2018        20. 3. 2019

                                                      18
DATES - BRNO

      Topics - English                                                    2018                     2019
                                                                    October - December       February - June

      All about Phrases                                                6. 12. 2018            17. 4. 2019

      Be Confident in Writing                                         17. 10. 2018            20. 3. 2019

      Be Confident on the Phone                                       28. 11. 2018            15. 5. 2019

      Business Meetings                                                3. 10. 2018            28. 3. 2019

      Daily Life in HR                                                10. 10. 2018            14. 3. 2019

      English for Purchasing                                          11. 10. 2018            21. 3. 2019

      English for Sales and Customer Care                             14. 11. 2018            10. 4. 2019

      Grammar Refresh                                                 31. 10. 2018             3. 4. 2019

      HR - Hiring and Firing                                           8. 11. 2018            11. 4. 2019

      Negotiation and Argumentation                                   25. 10. 2018             6. 3. 2019

      Practise your Presentation Skills                               22. 11. 2018            25. 4. 2019

                                            SELECTED REFERENCES
The Insurance English course fulfilled our expectations completely. It was led by a professional
instructor who was perfectly prepared. A large part of the course focused on practical exercises
with feedback, making the course very dynamic as well as highly beneficial. We also took the
Czenglish, Business Meetings and Cross Culture courses with JCL and were just as satisfied
with all of those.
                                                                                 Kateřina Márová
                                                                              Insurance English

The training was beneficial. We had a great teacher, we understood her very well, she was able
to explain everything and keep our attention.
                                                                              Pavla Kružíková
                                                                   Be Confident on the Phone

Mr Šimon Steffal once again demonstrated his professionalism, excellent English and
an understanding approach to his students. Thank you!
                                                                             Marie Odehnalová
                                                               Negotiation and Argumentation

                                                        19
CONTENT OF THE COURSES
LANGUAGE LEARNING TRICKS
(B1 and above)
Do you want to stop wasting time and start learning effectively?                       Course content
Do you struggle with (and not only) language learning? We will
show you how to learn effectively, save time, and make the most               ff   Answering the question: What does it mean “to learn”?
of each lesson.                                                               ff   Exploring the pillars of effective learning
ff This course is in the form of a workshop and is led by a mentor            ff   Getting feedback and using a learning diary
   experienced in adult education.                                            ff   Learning how to tackle blocks and mistakes
ff You will explore methods for learning effectively.
ff You will learn how to create an education plan and how to work with
   a learning diary.
ff You will explore methods for solving communication blocks and
   dealing with mistakes.

ALL ABOUT PHRASES
(B1 and above)
Learn phrases, idioms and collocations typical for English that
                                                                                       Course content
cannot be directly translated into Czech.
                                                                              ff   Common errors of Czech students
ff Practise the most common phrasal verbs in English.                         ff   The most common phrases in the English language
ff Learn useful phrases for various social situations at work and             ff   Collocations and idioms
   outside of work.                                                           ff   How (not) to translate into English
ff Learn what collocations are – words do not necessarily fit all             ff   Tips on learning phrases and idioms
   contexts, even though they have a similar meaning in Czech.
ff Learn how to write and speak in English rather than translate from
   Czech.

BE CONFIDENT ON THE PHONE
(B1 and above)
The course is designed for everyone who needs to communicate
                                                                                       Course content
in English at work by telephone, whether it’s internally or with a
client.                                                                       ff   Key telephone phrases
ff Master the principles and skills related to business phone calls.          ff   Sounding friendly and polite – formal and informal expressions
ff Overcome your fear of communicating over the phone in a foreign            ff   Making appointments and arrangements by phone
   language.                                                                  ff   Conference calls
ff Correct phrases and expressions that will make your                        ff   Dealing with telephone problems
   communication natural and elegant.                                         ff   Practising and gaining feedback from the teacher

                                                                         20
BE CONFIDENT IN WRITING
(B1 and above)
The course is designed for everyone who needs to communicate
                                                                                       Course content
in English at work by email, whether it’s internally or with a client.
                                                                              ff   Key email phrases
ff Master the principles and skills related to business emails.               ff   Being formal and informal
ff Learn correct phrases and expressions that will make your                  ff   Being polite and diplomatic
   communication natural.                                                     ff   Writing simply and briefly
ff Practise writing different kinds of emails.                                ff   Linking ideas
                                                                              ff   Analysing common mistakes
                                                                              ff   Practising and getting feedback from the teacher

BUSINESS MEETINGS
(B1 and above)
Do you often conduct internal and external meetings and
                                                                                       Course content
conferences in English, or take an active part in them? Then this
                                                                              ff   Open a meeting
course is for you.
                                                                              ff   Outline the agenda
ff Learn phrases and vocabulary required to conduct a formal                  ff   Justify and explain your views
   meeting and discussion.                                                    ff   Raise questions
ff Be able to moderate meetings and keep them going.                          ff   Summarise and close a meeting
ff Learn how to summarise contributions and output from meetings.

CROSS CULTURE
(B1 and above)
The course is intended for business people who are in frequent
                                                                                       Course content
contact with foreign colleagues, partners or employees and for
                                                                              ff   Describing culture
those who have an interest in cross-cultural interactions in English.
                                                                              ff   Small talk
ff Interactive teaching and role plays.                                       ff   Describing communication styles
ff Focus on various aspects of culture and communication.                     ff   Polite social English
ff Use of idiomatic proverbs and expressions, cross cultural                  ff   Using idiomatic expressions
   business communication.

                                                                         21
CZENGLISH                                                                                                                  recommended by
(A2–B1)
The course is designed for those who are interested in
                                                                                       Course content
improving their English and in better understanding mistakes
                                                                              ff   Brief review of grammar
Czechs make most often and how to avoid them.
                                                                              ff   Prepositions and articles
ff Identify the basic categories of typical “Czech” mistakes.                 ff   Conditional sentences
ff Find out the reasons leading to the mistakes and be able to work           ff   False friends and idiomatic phrases
   on their elimination.                                                      ff   Pronunciation
ff Be able to discuss anything with the teacher that gives you
   trouble in English.
ff Actively practise English in pair and group work activities.

DAILY LIFE IN HR                                                                                                          recommended by
(B1 and above)
This course is intended for HR professionals who regularly
communicate with their colleagues in English.
                                                                                       Course content
ff Learn more about common HR processes in English such as on                 ff   On-boarding new employees
   boarding, benefits, performance and talent management                      ff   Employee benefits
ff Be able to discuss trends in HR                                            ff   Performance management
ff Share experience and ideas with other HR professionals                     ff   Talent management and development programmes

ENGLISH FOR PURCHASING
(B1 and above)
This course is aimed at purchasing professionals.
                                                                                       Course content
ff You will learn vocabulary relevant to communication with suppliers.        ff   Numbers
ff You will practice ordering via email and phone.                            ff   Contract reading
                                                                              ff   Polite communication
ff You will try to modify an offer in English.
                                                                              ff   Negotiations and objections
                                                                              ff   Asking questions

                                                                         22
ENGLISH FOR SALES AND CUSTOMER CARE
(B1 and above)
Course aimed at everyone who works with clients in English.
                                                                                   Course content
ff You will learn phrases connected to every stage of the sales
   pyramid.                                                               ff   Making contact with the client
ff You will try to make a sale in English and get feedback on your        ff   Indirect questions
   performance.                                                           ff   Working with objections
ff You will improve your formal and diplomatic language.                  ff   Closing the deal

                                                                     23
GRAMMAR REFRESH
(B1 - B2)
The course is designed for people who use English but feel the need
                                                                                       Course content
to revise and refresh their grammar knowledge.
                                                                              ff   Revision of present perfect
ff Master grammar at the intermediate level.                                  ff   Explanation of past perfect
ff Learn to use common tenses quickly and confidently.                        ff   First, second and third conditional
ff Pick up useful phrases and vocabulary.                                     ff   Modal verbs
                                                                              ff   Most common phrasal verbs
                                                                              ff   Prepositions

FINANCIAL AND BANKING ENGLISH
(B1 and above)
For employees of banking and financial institutions or for those
                                                                                       Course content
who use English for communication in a banking or financial
                                                                              ff Presentation of banking and financial products and services to
environment.
                                                                                 clients
ff Learn the terminology and phrase related to the presentation               ff Retail banking
   of banking and financial institutions and their products, and to           ff Description and explanation of graphs and charts
   communicate with the client.                                               ff The structure of the financial sector
ff Improve your competence of processing a client’s requirements in           ff Explanation of the economic cycle and description of current
   English.                                                                      trends
ff Practise the presentation and interpretation of financial analyses.

HOW TO PRESENT EFFECTIVELY                                                                                                     recommended by
(B1 and above)
Everyone who needs to thoroughly prepare for a presentation
in English should take our course and gain the necessary
vocabulary to give a professional and complex presentation
                                                                                       Course content
in English.
                                                                              ff   The key to a successful presentation
ff Practise advanced vocabulary appropriate for each stage of your            ff   Organisation of a presentation
   presentation.                                                              ff   How to describe charts and tables
ff Learn how to organise your presentation.                                   ff   Visualisation
ff You will be able to describe slides, pictures and charts in your           ff   Summary of ideas
   presentation

                                                                         24
HR - HIRING AND FIRING
(B1 and above)
This course is intended for HR professionals who regularly
                                                                                        Course content
communicate with their colleagues in English.
                                                                              ff   Attracting and finding new employees
ff Improve your knowledge of specific HR vocabulary related to                ff   CVs, interviews and assessment centres
    finding new employees, as well as ending cooperation                      ff   Talking about competencies
                                                                              ff   Termination of an employment relationship
ff Share experience and ideas with other HR professionals
                                                                              ff   Exit interviews
ff Gain confidence to use English actively at work

NEGOTIATION AND ARGUMENTATION                                                                                                   recommended by
(B1 and above)
The course is intended for managers or business people
                                                                                        Course content
who take part in meetings conducted in English and need to
                                                                              ff   Difficult situations in communication
gain confidence in dealing with their colleagues, employees
                                                                              ff   Negotiating tactics
or clients.
                                                                              ff   Proper argumentation
ff Learn phrases and expressions used in negotiations.                        ff   Assertiveness and polite conduct
ff Learn how to be assertive in English.                                      ff   Practical training with real situations
ff Practise various situations that you encounter in which you need to
   be very confident in your English.

PRACTICE YOUR PRESENTATION SKILLS
(B1 and above)
A course in which you can try out various parts of your
presentation in practice to ensure that each step is
                                                                                        Course content
professionally prepared.
                                                                              ff   Opening and closing a presentation
ff Gain advanced vocabulary appropriate for each stage of your                ff   Asking questions, rhetorical questions and paraphrasing
   presentation.                                                              ff   Solving difficult situations when giving a presentation
ff Learn how to open and close your presentation.                             ff   Giving a presentation
ff Try out responding to your audience in English.                            ff   Analysis of the participants’ presentations
ff You will give a presentation and receive feedback on your skills.

                                                                         25
TELEPHONE AND EMAIL COMMUNICATION IN GERMAN
(B1 and above)
The course is designed for everyone who needs to communicate
                                                                                         Course content
in German at work, in writing or by telephone, whether it’s
internally or with a client.                                                   ff   Types of business correspondence
ff You will master the principles and skills related to business               ff   General structure of business letters and e-mails
   correspondence.                                                             ff   Thanking, complaining, and apologising in writing
ff You will overcome your fear of communicating over the phone in a            ff   Effective listening
   foreign language.                                                           ff   Teleconference
ff You will practise the correct phrases and expressions that will make        ff   Formal and informal expressions
   your communication natural and elegant.                                     ff   Analysis of the most frequent phone conversations
                                                                               ff   Practising and obtaining feedback from the teacher

NEGOTIATION AND ARGUMENTATION IN GERMAN
(B1 and above)
The course is intended for managers or business people
who take part in meetings conducted in German and need to
                                                                                         Course content
gain confidence in dealing with their colleagues, employees
                                                                               ff   Difficult situations in communication
or clients.
                                                                               ff   Negotiating tactics
ff Learn phrases and expressions used in negotiations.                         ff   Proper argumentation
ff Learn how to be assertive in German.                                        ff   Assertiveness and polite conduct
ff Practise various situations that you encounter in which you need to         ff   Practical training with real situations
   be very confident.

                                                                          26
IN-HOUSE
COURSES
IN-HOUSE COURSES
  Language         WHY CHOOSE IN-HOUSE COURSES
   learning        ff We organise a number of course days dedicated to various topics each year.
   tailored
                        Year                                2014             2015             2016             2017
to your needs           Number of course days           13 course days   28 course days   85 course days 209 course days

                   ff These can either be a part of your course’s regular lessons, or we can create a special program
                      called an “Academy”, with a specialized language focus.
                   ff Many international companies support their employees’ specialization in foreign languages. Among
                      the companies that do this are Škoda Auto, Česká pojišťovna, Česká spořitelna, KPMG, Globus,
                      HSBC, Equa bank, Auto Palace, and SPX Flow.

                   Specific needs                                        Immediate effect
                   You can either select a topic from our offer or       You do not have to wait a year, month or even
                   have a course tailored to your company. Our           a week – a day is enough to learn and try out many
                   methodologists will always consult specific           new language skills that you can then immediately
                   requirements for teaching content with                use in practice.
                   a representative of your company.
                                                                         Flexible organisation
                   Excellent teachers                                    Topic, place, date, intensity – you can decide
                   The best teachers who not only have considerable      these things to make sure the course meets all
                   experience in teaching foreign languages, but         of your expectations.
                   also have expertise in the discipline they teach.
                                                                         Authentic materials
                   Interesting format                                    We like to use authentic documents in our
                   A wide range of activities that ensure you            courses, the same as those our participants
                   will truly remember the acquired knowledge            actually encounter in their work. As output
                   (roleplays, panel discussions, case studies, video    from the course, we also prepare materials that
                   demonstrations, training presentations…)              help you apply the gained knowledge in practice.

Jakub Hankiewicz
   Methodologist   “   We prepare custom materials tailored to your needs and requirements. From each course,
                       you can take home a comprehensive booklet covering the entire content of the course and          ”
                       vocabulary.

                                                   28
WHICH COURSES TO CHOOSE FOR
        ff Sales Team                        ff Finance                     ff Procurement                          ff HR
Negotiation and Argumentation           Finance and Banking           Negotiation and Argumentation         HR - Hiring and Firing
      Business Meetings                  Describing Graphs                 Describing Graphs                   Daily Life in HR
        Customer Care                      Financial Audit                     Purchasing                       Cross Culture
          Sales Skills                       Accounting

        ff Back office                 ff Specific situations                ff Specialists                     ff Everyone
Practice Your Presentation Skills   Language for the Receptionists             Journalism              Practice Your Presentation Skills
  Be Confident on the Phone                 Business Trips                     Marketing                 Be Confident on the Phone
    Be Confident in Writing                                                     Logistics                  Be Confident in Writing
       Office Language                                                            Law                          Office Language
                                                                                   IT                           Cross Culture

                                                                                            We are happy to prepare other
                                                                                            topics in any language according
                                                                                            to your needs.

                                                                              PRICE
                                                                              1 day course (4x 90 minutes) 16 000 – 20 000 Kč
                                                                              The price of a specific course is determined by an
                                                                              individual calculation based on required parameters
                                                                              (topic, intensity, location, number of courses, etc.).
                                                                              The price always includes management of the course,
                                                                              including needs analysis, employee testing, the course
                                                                              itself, materials for participants and course evaluation.
                                                                              Prices do not include VAT.

                                                                     29
HOW ARE THE COURSES ORGANISED

   1. Select a topic & nominate participants
You choose a topic and prepare a list of students
     (we recommend 4–8 persons / course)

              2. Needs analysis
 Needs analysis – consultation with HR, the
  individual participants or their managers

    3. Set up a date, intensity and location
 Intensity – we recommend 4x 90 minutes per
          day, typically for 1 or 2 days
  Choosing a date – according to your needs
Location – teaching directly at your company or
  premises provided by our language school

                 4. Feedback
 After the course – we gather the feedback

    5. Language skills testing (if needed)
Testing language skills of the participants after
the course by the teacher or through mystery
              shopping / calling

                                                    30
LANGUAGE STAYS
LANGUAGE STAYS ABROAD
                      WHY CHOOSE A LANGUAGE STAY ABROAD WITH US
Learning and          Overcoming barriers                    Great benefit
experiences           In any activity, the key motivator is knowing “that       A language course abroad is a great combination
                      it was worth it”, and that the knowledge gained           of work and fun. Use it as a motivational tool for
   in one             can be used in practice. A language stay abroad           your best employees.
                      gives you very strong evidence of that.
                                                                                Supporting motivation
                      Maximum concentration                                     If you decide to study abroad, the decision
                      No meetings, no colleagues, reports, superiors            itself increases your motivation to study. The
                      or clients, a minimum of phone calls and e-mails.         course will encourage your enthusiasm even
                      Everyone there is trying to do one thing – teach          more!
                      you a foreign language.
                                                                                Guarantee of school quality
                      Rapid progress                                            The schools we cooperate with know how to
                      Your learning is truly intensive. The courses             prepare courses for managers and they provide
                      typically have 5 or more hours of teaching per            great teachers who know the target language
                      day and all additional communication is also in           on a exceptional level. Key features for us
                      the target language.                                      are membership of associations, references,
                                                                                feedback from our students, long-term
                                                                                cooperation, a personal visit and knowledge of
                                                                                the school’s personnel.

Lucie Rysková
 Product Specialist   “   Consider whether it’s more efficient for you to take an intensive course and apply the new knowledge
                          directly in practice, or to keep developing your language skills continuously in small steps.          ”
                                                         32
HOW ARE THE COURSES ORGANISED
     Language and location                                                   Teaching focus
       ff English                                                             ff General language
            Australia, Ireland, South Africa, Canada, Malta,                  ff Business
            New Zealand, USA, UK, Cyprus, Barbados                            ff Specific requirements (finance, HR, law, technology,
       ff   Spanish                                                               IT, etc.)
            Argentina, Ecuador, Guatemala, Chile, Cuba, Columbia,
            Costa Rica, Mexico, Spain, Venezuela                             Intensity of teaching
       ff   French                                                            ff 20—40 hours / week
            France, Canada, Switzerland, Guadeloupe                          Transportation
       ff   German                                                            ff Plane, train or bus, taxi or another connecting service
            Germany, Austria, Switzerland                                         from the airport
       ff   Italian, Russian, Chinese, Hungarian, Greek, Dutch,
            Portuguese                                                       Accommodation
                                                                              ff With a family, or in a hotel or apartment
     Target group
       ff   Managers                                                         Insurance
       ff   Adults                                                            ff Travel insurance and cancellation insurance
       ff   Young people
       ff   Children                                                         Visa
                                                                              ff For countries where a visa is required, we will help you
     Course type                                                                  with the paperwork
       ff   Individual
       ff   Small group course (2—6 students)
       ff   Group course
       ff   Combined (group teaching in the morning sessions,
            individual lessons in the afternoon)
PREPARATION OF THE COURSE

 ANALYSIS OF                   OFFERS             SELECTION OF            INFORMATION                DEPRATURE
                              + PRICES                                                                                         RETURN
   NEEDS                                            COURSE                  PACKAGE                  AND COURSE

ƒƒ Determining your        ƒƒ Information about   ƒƒ 3–4 weeks before    ƒƒ 1–2 weeks                ƒƒ Start of training    ƒƒ Back on
   expectations and           the location,          departure              before departure            + feedback              Saturday or
   requirements               school, course      ƒƒ Ordering and        ƒƒ Details of the trip      ƒƒ Teaching                Sunday
                                                     payment                (address of your         ƒƒ Accompanying         ƒƒ Obtaining
                                                                            accommodation,              programme               detailed
                                                                            map of the city,         ƒƒ End of course           feedback
                                                                            where to be and
                                                                            when, plane
                                                                            tickets, insurance
                                                                            etc.)

                                                                    33
FAVOURITE DESTINATIONS
ECS SCOTLAND - EDINBURGH
ff lessons in small groups
ff courses for demanding clients
ff located in the centre of Edinburgh
ff courses which mainly focus on conversation

ECS Scotland
European Communication Services Scotland (ECS) was established
in 1995, it is recognised by the British Council and is a member
of the UK English Association. This family school focuses on the
most demanding clients. ECS Scotland is located in the centre of
Edinburgh in a three-storey renovated building dating from the 18th
century. The school has 5 classrooms, a clubroom and a study with
a library and Wi-Fi.

Edinburgh
Recognised as the capital of Scotland since at least the 15th century,
Edinburgh is home to the Scottish Parliament and the seat of the
monarchy in Scotland. Historically part of Midlothian, the city has
long been a centre of education. Its historical and cultural attractions
have made it the United Kingdom‘s second most popular tourist
destination, attracting over one million overseas visitors each year

Courses:                             Accommodation:
ff Group (intensity                   ff Family
   15 – 20 lessons / week)            ff Family superior
ff Individual (intensity
   15 – 25 lessons / week)
ff Combined group and
   individual

        PRICE
        from 12 700 Kč / week
        The price stated is for one week without VAT.

                                                                           34
THE LANGUAGE ACADEMY - FORT LAUDERDALE
ff lessons in small groups
ff prestigious school
ff individual care

TLA
The Language Academy (TLA) is based in the centre of Fort
Lauderdale, in close proximity to the main Las Olas Boulevard and
25 minutes from Miami by car. The school has its own Media Centre,
which students can use for their individual studies or for dealing
with their email correspondence. The Wi-Fi connection is free.
The school principal and owner, Marco Pinna, personally oversees
that the students at the school are satisfied and that they receive
valuable experiences from the courses.

Fort Lauderdale
Fort Lauderdale is a prestigious Florida resort with beautiful white
sand beaches and an extensive network of canals, thanks to which
it has been given the nickname, the “American Venice”. Fort
Lauderdale offers many diverse free time activities. You can watch
alligators in the Everglades, discover space shuttles at the Kennedy
Space Centre, go shopping in one of the biggest shopping malls
in the world, Sawgrass Mills, and much more.

Courses:                           Accommodation:
ff Group (intensity                 ff Family superior
   20 lessons / week)               ff Apartment
ff Individual (intensity
   20 – 30 lessons / week)
ff Combined group and
   individual

        PRICE
        from 25 200 Kč / week
        The price stated is for one week without VAT.

                                                                       35
ST. GILES - LONDON
ff business English courses for managers
ff maximum of 5 students per class
ff excellent facilities
ff in several countries

St. Giles
The school has a long tradition and extensive experience of teaching
English courses for managers. The school was established in 1955,
it is recognised by the British Council and moreover it is a founding
member of the UK English Association (schools recognised by the
British Council). St. Giles London Central is excellently equipped
with interactive whiteboards, Wi-Fi and study centre. It is based in a
large building dating from the end of the 19th century located in the
heart of London, within easy walking distance of famous London
sights such as the British Museum, Covent Garden and the West
End.

London
London is one of the largest European capital cities with numerous
interesting cultural and historic sites to visit. You will never be short
of something to do in this vibrant city full of an exciting mix of old and
new. There are so many iconic landmarks to discover throughout
the city.

Courses:                              Accommodation:
ff Group (intensity                    ff Family superior
   20 – 35 lessons / week)             ff Hotel
ff Individual (intensity
   20 – 35 lessons / week)
ff Combined group and
   individual

        PRICE
        from 28 550 Kč / week
        The price stated is for one week without VAT

                                                                             36
INLINGUA - SALZBURG
ff extensive experience with courses for managers
ff top quality teachers
ff well developed methodology

InLingua
The school has extensive experience of providing German courses
for adults and managers and it has top quality teachers and a well-
developed methodology. The Inlingua school also teaches foreign
languages, where you can get to know German-speaking students.
Inlingua Salzburg is based in the pedestrian zone in the centre of the
town, and it has 5 classrooms, a clubroom and free Wi-Fi.

Salzburg
Salzburg is located in southwest Austria on the Salzach River. This
wonderful historical town, the birthplace of Mozart, hosts spring and
autumn music festivals, theatre performances and diverse museum
exhibitions. The main sights definitely include Mozart’s family home,
the Hohensalzburg fortress and the Cathedral of Saint Rupert and
Saint Virgilius.

Courses:                            Accommodation:
ff Group (intensity                  ff Family
   15 – 25 lessons / week)           ff Guesthouse
ff Individual (intensity
   20 – 30 lessons / week)
ff Combined group and
   individual

        PRICE
        from 15 080 Kč / week
        The price stated is for one week without VAT

                                                                         37
LANGUAGE STAYS IN THE CZECH REPUBLIC
           WHY ENGLISH & WELLNESS WEEK
Combine
           Location                                  Intensity                            Great price
studying   The peace and quiet of nature,            20 / 30 lessons in 4 / 5 days will   For the price that you
and fun    relaxation,     and      qualified
           teachers. That is all you need to
                                                     help you refresh your knowledge
                                                     of English; the course may also
                                                                                          would normally pay just for
                                                                                          accommodation at the resort,
           effectively improve your English.         motivate you for the further         we offer you all the facilities for
                                                     regular development of your          guests but, most importantly, a
                                                     language skills.                     language course led by our best
                                                                                          teachers.

           HOW IS THE COURSE ORGANISED
           ff 20 / 30 English lessons
           ff Groups for beginners as well as advanced students
           ff Intensive training for 5 - 8 students
           ff Combination of general and business language
           ff Focus on the practical use of the language in the working environment and in conversations
           ff We will gladly adjust the stay according to your needs

                                                38
LANGUAGE STAYS AT SVATÁ KATEŘINA RESORT
THE PRICE INCLUDES
ff An intensive English language course
ff 4 nights in a Shiraz double or single room
ff Full board (from lunch on Monday until lunch on Friday)
ff Unlimited access to the wellness / fitness facilities for the entire
   duration of your stay
ff Unlimited rental of sports equipment for the entire duration of
   your stay
ff 2 stretching classes during the course
ff Transfer from Počátky (fenced car park) to the resort and back
ff 10% discount on all treatments and massages (does not apply
   to already discounted packages of recommended treatment
   combinations or massages for two)

For more information visit   www.katerinaresort.cz/en/

       PRICE
       Monday – Friday
       from 11 790 Kč
       (30x 45 minutes of teaching)

       Prices are only guidelines (per person, without VAT,
       and applicable when 5 or more students attend).

                                                                          39
LANGUAGE STAYS AT MAXMILIAN LIFESTYLE RESORT LOUČEŇ
THE PRICE INCLUDES
ff An intensive English language course
ff 3 or 4 nights in a double or single room
ff Full board
ff Unlimited access to the wellness facilities for the entire
   duration of your stay
ff Free admission to the château grounds
ff Parking at the hotel
ff 10% discount off the services of a professional masseur
ff Guided tour of the château for a special price

For more information visit https://www.maxmilianresort.cz/en/

       PRICE
       Thursday – Sunday
       from 9 850 Kč
       (20x 45 minutes of teaching)

       Monday – Friday
       from 12 790 Kč
       (30x 45 minutes of teaching)

       Prices are only guidelines (per person, without VAT,
       and applicable when 5 or more students attend).

                                                                40
TRANSLATION
AND NTERPRETING
TRANSLATION AND INTERPRETING
                       ONE SUPPLIER = MORE THAN 80 LANGUAGES
     Just              Not only language education but also complex translation and interpreting services all by one supplier.
   choose
                       Wide array of services
the language           ff Translation of general and specialized texts
                       ff Translation with judicial verification
                       ff Proofreading
                       ff Transcription (from an audio file, or from other scripts into Latin script) and/or subtitling
                       ff Regular and express deadlines
                       ff Translation between various languages
                       ff Interpreting services (including necessary technical equipment)

                       Modern technology                                        Deadline guarantee
                       Thanks to modern technology for processing               We guarantee to meet the deadline of the job.
                       and text formatting, we will always deliver your
                       text in the same format as the original.

                       WE TRANSLATE
                       ff General and specialised
                           texts
                       ff Product sheets, manuals
                       ff Marketing materials, web
                           pages and other materials
                       ff Videomaterials
                       ff Internal company
                           documents
                       ff Contracts, business
                           correspondence, credentials
                       ff Documents with legalisation

Martina Holeková
                       “   A translator always picks the expression that he or she believes best fits the overall context.
                           But in most languages, one particular word can be often translated by several different
                           synonyms, which is why we work with translation memories and terminology glossaries for
                                                                                                                             ”
  Product Specialist       each of our clients. This means that we can keep track of preferred expressions and that the
                           texts and terminology used are consistent.

                                                        42
TAILOR-MADE TRANSLATION GLOSSARY
The client glossary contains specific terms used by your company (names of products, job positions, processes, etc.) and the approved
and prohibited translations of certain terms. We will create the glossary on the fly based on translations we have already done for you. If
you already have your own company glossary or a list of terminology used in a given field in a set foreign language, just send it to us.

        PRICE
        Translations to Czech     from En, Ge, Sk   from other languages
        		                        340 Kč		          from 360 Kč

        Translations from Czech   to En, Ge, Sk     to other languages
        		                        380 Kč		          from 420 Kč

        with notary verification from 480 Kč
        Express charges		        within 48 hours within 24 hours
        			30 %		                                50 %

        Interpreting		 up to 4 hours		                      4 – 8 hours
        			from 6 000 Kč		                                  from 10 500 Kč
        The price of a translation includes:
         ff Translation by a translator experienced in the field
         ff Proofreading by an internal translator
         ff Fact checking (consistency of translation, numbers etc.)
         ff Adjusting the format to match the original (according to type of sent
            document)

        Prices exclude VAT.
        Translation prices are per 1 standard page = 1,800 characters
        including spaces. For regular cooperation, we will prepare an individual
        quotation for you.

                                                                     43
REFERENCES

We have been cooperating with JCL for several years. We are a very technical focussed company and highly
appreciate that JCL translators know our scientific terminology and so we can be sure that they will do all
translations in accordance with the technical terms. Actions and reactions are quick and we always get
a response to our demand within 2 hours. Meeting deadlines is an automatic service.
                                                                                       Renata Štieglerová
                                                                                               Schindler

JCL has been providing our company with language services for a long time - specifically they provide
us with language courses and translation. In general, we are very satisfied with the cooperation,
  the deadline of translation is always respected and sometimes we use the express service or
translations with a notary verification and signature. In case of specific requirements, JCL always
comes up with a quality proposal for solutions.
                                                                                           Lucie Dýnková
                                                                                            Office Depot

Cooperation with James Cook Languages was a step in the right direction for our company PepsiCo
s.r.o. JCL services are always provided on time and in the highest quality. JCL employees are helpful and
customer oriented. We look forward to our continuing cooperation.
                                                                                         Jana Mišovicová
                                                                                                PepsiCo

                                                                    44
PREMIUM LANGUAGE
   CONSULTING
PREMIUM LANGUAGE CONSULTING
                       Language of Leadership                                 Public Speaking and Presenting
   The best            ff Motivational speeches                                ff International conferences
                       ff Crisis communication
      for              ff Mentoring and coaching
                                                                               ff Company events
                                                                               ff Product presentations
   the best            International Business Partners                        In/Formal Networking
                       ff Business meetings                                    ff VIP hospitality (eg. golf, horse races)
                       ff International meetings
                                                                               ff Business dinners
                       ff Acquisitions and purchases
                                                                               ff Informal meetings
                       Language Performance Feedback
                                                                              Language Nuances
                       ff Live coaching during a meeting or presentation
                                                                               ff Exact terms
                       ff Analysis of written communication
                                                                               ff Strong and weak expressions and phrases
                       ff Activities recommended for future development
                                                                               ff Cross culture

                       Premium Language Consulting is not a regular class, it is a consultation and individual language
                       mentoring which is tailor-made according to the client’s needs.

                       A specification of this service is the high professionalism of the mentors, with maximum emphasis
                       on meeting the demanding requirements of any client, time customisation and flexibility.

                       The consulting can be provided in English, German or Czech.

                       WHO THIS SERVICE IS FOR

Ludmila Lukešová
 Key Account Manager
                       “   This service is primarily intended for top management, business and financial directors or CEOs
                           who have very little time and often don’t want regular language training, for example because their   ”
                           language skills are quite advanced and they only need specific consultations.

                                                         46
REFERENCES
The technical director of an international automotive             The director for Central and Eastern Europe of one of the
company prepared for a speech for the opening ceremony of         biggest brewery companies in the world prepared for motivational
a new model on the market at the Geneva Motor Show. They          speeches to the individual managers of local companies in the
had two weekend meetings, during which the emphasis was           context of restructuring the company. The preparation took 12
on fluency and elegance of speech, taking into account the        half-day meetings with our language coach during which they
importance of the event.                                          practised the specific speeches and prepared for possible
                                                                  reactions.

                                                                         PRICE
                                                                         Standard price: 60 minutes 		               2 899 Kč
                                                                         The price is without VAT.

                                                                         The initial consultation is free.
                                                                         The price will always be calculated individually according
                                                                         to the requirements (topics, intensity, location, number of
                                                                         consultations, preparation of the mentor etc.)

                                                                         The exact price will always be calculated specifically for
                                                                         you. For long-term use of the service we can set special
                                                                         price conditions. The price always includes the services,
                                                                         including analysis of client needs and time and overall
                                                                         performance of services

                                                             47
48
ADDITIONAL
 SERVICES
E-LEARNING
            ff We offer top-range e-learning.

            ff www.onlinejazyky.cz
Any other
            ff A tool for practising language skills and knowledge.
demands     ff Six world languages, general and specialised courses.

            ff If you need e-learning with a specific content (focused on a particular thematic area), we will be
               happy to prepare it for you.
            ff One year of teaching entails more than 100 hours of instruction and practice and over 1,200 new
               words and phrases.
            ff E-learning is an interactive option for self-study, but we recommend it as a complementary tool to
               conventional training with a teacher, not as a separate product.

                                                   SKYPE LESSONS
            ff If you are really busy or travel a lot we will gladly prepare Skype lessons for you.

            ff If you miss your lesson or you can’t attend it, you can have it with your teacher through Skype.

                                              50
INDEPENDENT AUDIT, RECRUITMENT TESTING
ff We offer our clients the independent testing of employees or candidates in the recruitment process.

ff A standard part of testing is a language test and a personal interview in the given language for the comprehensive testing of both
   active and passive language skills.
ff Results according to the Common European Framework of Reference for Languages are supplemented with verbal commentary and
   recommendations for future study.
ff Fast, economical and flexible solutions.

                                              INTERNATIONAL EXAMS
ff We are certified to prepare students for ESOL exams from the University of Cambridge.

ff We offer preparation courses for exams in which the concept of the course corresponds to the target test; lessons also include
   practice (mock) tests.
ff We arrange all the registration paperwork for most international tests.

       95% student success rate in 2017

       a motivational training element

       a form of measuring language levels or progress

                                                                   51
CROSS CULTURE TRAINING
ff Differences between various cultures and nations for those moving abroad, including to the Czech Republic.

ff Personalised courses compare the cultures, communication, customs and environment of the relevant countries.

ff This type of course is used primarily by multinational corporations and Czech firms that do a great deal of business in foreign
   markets.

                                                                  52
CONTACT
James Cook Languages s.r.o.
Tel.: +420 226 200 022, +420 774 784 066
E-mail: jazyky@jcl.cz
IČ: 26753456, DIČ: CZ26753456
Web: www.jcl.cz

Follow us on social media:

CZECH REPUBLIC
   Prague (headquarters)
   Florentinum (reception C)
   Na Florenci 2116/15
   110 00 Praha 1

   Brno
   Dům Jakub
   Jakubské náměstí 127/5
   602 00 Brno

   Ostrava
   28. října 3346/91
   702 00 Ostrava

   Mladá Boleslav
   Václavkova 1115
   293 01 Mladá Boleslav

SLOVAKIA
   Bratislava
   Laurinská 18
   811 01 Bratislava

POLAND
   Warsaw
   ul. Wilcza 31 lok. 5
   00-544 Warszawa
                                                     In case of misprints, we reserve the right to make any changes
                                             53                                  to the information in this catalogue.
www.jcl.cz
James Cook Languages s.r.o.
       Florentinum
    Na Florenci 2116/15
      110 00 Praha 1
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