5G Intelligent Service Operations

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5G Intelligent Service Operations
5G Intelligent Service
Operations

                         © 2018 TM Forum | 1
5G Intelligent Service Operations
© 2018 TM Forum | 2
5G Intelligent Service Operations
© 2018 TM Forum | 3
5G Intelligent Service Operations
The Race - What’s Happening?

 •   Running from Saturday July 7th to Sunday July 29th 2018, the 105th Tour de France includes 21 stages
 •   These stages cover a total distance of 3,329 kilometers (a little more than the driving distance between New York
     and Albuquerque, NM).
 •   22 teams, 176 riders, Many MILLIONS of Spectators (10-12 million at the roadside on 2016)
 •   Rider’s telemetry and big data (from 2015…). For instance - Total calories spent: 23,940,000 or 85,807
     hamburgers….
 •   Much more than just bicycles…
      –   GPS/Telemetry data: Comes from trackers on the cycles - contains the timestamp, latitude, longitude and the speed of the
          rider.
      –   Race data: Provided at beginning of race
      –   Timing data: Data from official timing provider regarding results, photo finish etc.
      –   Environmental data: From third party sources, uses ordnance data as well hyper-localized weather data.
      –   Social Media data: from handles like @letour and @letourdata
      –   Media: Photos, videos and other data
      –   And a lot of crazy fans doing crazy fan stuff…

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5G Intelligent Service Operations
The Race, the Hub Where the Future Meets the Future…
•   Drones
     –   Already utilized in coverage of massive sport events
     –   Getting better, steadier, longer-lived, faster
•   5G Slices
     –   eMBB for video
     –   uRLLC for controls
     –   mMTC/eMBB for telemetry
     –   E2E slice management
•   More and more telemetry and big data
     –   Geolocation (location, speed, cadence, acceleration, power)
     –   Weather and environment
     –   Biotelemetry (wearables, ingestible, implantables, injectables)
•   Analytics and ML
     –   For network self-healing
     –   For consumer data
     –   For medical surveillance and anti-doping control

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5G Intelligent Service Operations
Catalyst Drivers

Drivers                                    Details

•   INCREASE THE VOLUME AND CHOICE OF      •   Tour De France is a very popular event worldwide and viewers
                                               want to be able to watch any part of the race live depending on
    CONTENT AVAILABLE TO VIEWERS               their inclination e.g watch a team they follow. Also there is a
                                               market for recorded content for different aspects of the race.
                                           •   Every Tour De France location is different. Operators don't want to
•   LOW COST OF DEPLOYMENT AND OPERATION       invest a huge amount in infrastructure that is useful only for one
                                               event. It is imperative that the infrastructure is dynamic and
                                               operations are automated.
                                           •   Traditional revenue streams are dwindling with commoditisation.
•   NEW REVENUE STREAMS                        New revenue streams have to be found to sustain the business.
                                           •   Customers now demand superb customer experience - be it
                                               innovative products and services, ease of use, flexibility of use,
•   IMPROVE CUSTOMER EXPERIENCE                excellent performance at the right price point. Online and real
                                               time experiences are now table stakes.
                                           •   Sport viewers are not content with just passively watching the
                                               event. They want to experience being in the event. This could
•   GET IMMERSIVE EXPERIENCE OF SPORTING       include watching the event with friends and family online, or
    EVENT                                      getting real-time data about their favourite participating sports
                                               person including hear rate, speed, listen to conversations on the
                                               field or even experience the race from the perspective of the riders
                                               using VR.
•   ENSURE SAFETY AND SECURITY             •   Safety and security of the people on the field as well as data is
                                               really important.
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5G Intelligent Service Operations
The Story
•   Thursday, 26 July 2018 – At 172 kilometers, the 18th stage of the Tour de France runs from Trie-
    sur-Baïse to Pau.
•   Relatively flat stage, will serve as an opportunity for sprinters to catch up
•   A 5G operator provides (and assures) multiple slices
     –   eMBB slice for 4K drone video
     –   uRLLC slice for drone control
     –   eMBB slice for video and data (DL/UL) for roadside users and sport portal fans
     –   eMBB slice for rider’s telemetry
•   Different SLAs are established between different parties, for different slices:
     –   5G operator – Drone operator (coverage, latency)
     –   5G operator – Broadcasting company (video quality, event coverage)
     –   5G operator – Sorts Portal Provider (availability, quality)
     –   5G Operator – Sport Organization/Sport Teams (latency, availability)

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5G Intelligent Service Operations
Products – Services - Slices

Products
                            Drones Based
                                                                       Sports App    Teams Telemetry   Riders Network
                             Broadcast

Services
                            Drones Based                                                                   Riders
                                                                       Sports App    Teams Telemetry
                             Broadcast                                                                     Service
                                                                         Service         Service
                               Service

     Drones
   management

 Slices
                   Drones           Drones Control    Bikes & Relay    Subscribers      Telemetry           Riders
                Broadcast Slice         Slice        Broadcast Slice      Slice            Slice             Slice

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5G Intelligent Service Operations
Implemented Slices

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5G Intelligent Service Operations
Use Case 1 – Drones based broadcast: additional drones

Flow: New drone is raised into the air to cover the accident => slice loaded => threshold crossed => policy applied => slice parameters
changed (#supported UEs) => new drone is put back into standby state => slice scaled back (#supported UEs)

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Use Case 2 – Drones based broadcast: restricted flight zone

Flow: Drones get near the restricted flight zone around Pau’s airport => as they evade this zone they get into an area of bad or no 5G
coverage => Proactive policy is applied to move some drones to 4G => as the drones circumvent the restricted flight zone, they get back to
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full 5G coverage
Use Case 3 – Graphical description – Roadside Users

                                                       Live Streaming
     Mobile Users        Network                       Videos
     (4G/5G)                                           Race Stats
                                       Fan’s Portal

A Local Rider is leading the stage and is in a VERY good position to win the event.
Road-side users density is massively increasing on the route, especially towards the finish line.
Steps Taken:
=> slice becomes heavily loaded
=> Broadcasted Video Quality degraded
=> Subscriber Mobile Broadband Service Impacting and RCA
=> MEC Application is overloaded
=> Policy is applied to Increase Max allowed UE on the slice and Scale MEC application and ensure Subscribers are well served
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Use Case 4 – Graphical description – Roadside Users

         Rider’s Analytics
        Application Server
           (OTT or CSP )                      Network

                                       Below-seat
                                          pod
                    Teams
                              UCI      telemetry
                   Director

An OTT application using Team’s Telemetry network Slice and providing Race Analytics gets flooded having an impact
on on telemetry measurements reliability and generating Radio Access Bearer errors on the 5G NR Cells
=> Policy is applied to recommend OTT application scaling

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Congestion Map
                                Uplink        Mainly an
                                              intra-slice
                                              usage type
                                                conflict
                                                (within
                                               roadside     •   Drone slices
                                                 users)           • Drone controls - light
 •   Drone slices                                           •   Roadside
       • Drone Video –                                            • Roadside downloads –
            Heavy                                                      Medium to high (portal
       • Control ‘acks’ –                                              usage/other usage)
            very light                                      •   Rider’s Telemetry
 •   Roadside                                                     •     Very Light (’acks’)
       • Roadside media
            uploads – Medium
 •   Rider’s Telemetry          Mainly an
       •     Very Light        inter- slice
                               device type
                                  conflict
                                (drone vs.
                                               Downlink
                                 roadside
                                 devices)
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Congestion maps – Competition on Resources
                             Uplink: Inter – slice competition between device types

                                                                                        Potential ‘collateral’
 Potential ‘collateral’
                                                                                        damage, impact on
 damage, impact on
                                                                                        Telemetry slice
 Control slice

                                                            Roadside Smartphones/
                          Drones
                                                                   tablets

                             Downlink: Intra-slice competition between usage types

                          Roadside – Sports Portal            Roadside – ‘Regular‘ 5G
                                  Usage                               Usage
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Catalyst Technical Architecture

BSS
                 Order Management

                                                 ONAP Policy         Service Assurance
                 Service Orchestration
                                                 Management

OSS &
Orchestration
                                             E2E Slice Management

                                                                          Transport
                Core Slice Management         RAN Slice Management   Slice Management

                                                                                    Telemetry
                                                                                                Drones
Network
                                         5G Network (BT Lab)                                    Control

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Converged Orchestration

                          • Single view of service across
                            SDN, NFV, physical and
                            Cloud
                          • Zero-touch operational flows
                          • End-to-end lifecycle across
                            design and execution
                          • Simplifies integration with
                            traditional BSS/OSS

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End-to-End 5G solution: Real-time Operations & Orchestration

 •   Distributed real-time orchestration of diverse
     complex services across all network domains,
     including vCore and intelligent edge (e.g. MEC)
 •   End-to-end management of hybrid virtual and
     physical cross-generation access, aggregation,
     and core infrastructure
 •   Real-time QoS management with closed-loop
     and analytics-driven service assurance tools
 •   Dedicated M2M/ IoT Platform for vendor-
     agnostic device and data management

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Catalyst Technical Aspects & Contributions

                                                                                • Impact of 5G Modelling
                                                                                • New Integrations

  TMF 641 – Service Order                ONAP – Policy management Integration
  Management

                                                                          Slice Operations
                                                                          •    Slice creation (SLA params)
                                                                          •    Slice modification(SLA params)
                                                                          •    Slice KPIs monitoring

  Data model                             Tosca data model                     Based on real slice-management
  •   Cross layers, Products to Slices   •   Orchestration to Assurance       APIs
  •   Communication & IoT                •   Slice level and up                                  © 2018 TM Forum | 19
5G Intelligent Service Operations Catalyst Benefits
•   The catalyst proposes and explores new services and innovation areas, creating new engaging end-
    customer services and experiences, also considering the multi-provider within B2B Business model.

•   The catalyst proposes and explores slicing concepts and mechanisms, covering practically all the 5G
    requirements, enabling the network service provider to dynamically balance capacity and resource
    allocation according to real-time dynamically changing loads onto the range of slices. This can be used as
    a tool to support Operations team to effectively manage QoE and the offered service levels. Such
    alignment of expectations is key to well-managed customer experience.

•   The insights into operational aspect around Service Orchestrator and Service Assurance with closed
    control loop is a key enabler for 5G.

•   Key takeaways and main finding generated by this Catalyst could be used as input to standardization work

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Thanks!

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