A DRIVER OF POSITIVE, SUSTAINABLE IMPACT - AXIAN ...
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IMPACT REPORT 2020 A DRIVER OF POSITIVE, SUSTAINABLE IMPACT
CEOS' ADDRESS 4 OUR UN GLOBAL
COMPACT
WHO WE ARE 6 COMMITMENTS 78
Our Clusters 8 Our Commitments 80
Our Goal 10 SDGs and the Global
Compact 82
Vision 12
Human Rights 83
Key Figures 14
International Standards
Our Team 15 for Labour Rights 84
The Environment 86
Anti-corruption 88
MEASURING OUR
IMPACT 30
Axian's Impact
Scoring System 32
Our Socio-
economic Impact 40
TABLE OF
Our Environmental
CONTENT Impact 55
OUR FLAGSHIP
PROJECTS IN 2020 58
Our COVID-19 Impact 60
IMPACT FOR AXIAN 16
Our Flagship Projects—
The “Less Bad/
By Cluster 70
More Good” Model 22
THE AXIAN
Axian University 76 FOUNDATION 90
OUR PRIORITIES 24
Talent Our areas of
& Entrepreneurship 26 intervention 92
Environment 27 Our Means
of Intervention 97
Communities
& Inclusion 28
CSR Programs 99
Innovation
& Investments 29 Review of operations
for 2020 110
CONCLUSION 112
2 3
CEOS 'A D D R ES S
The AXIAN Group is especially proud to submit its first annual AXIAN is an ambassador of the UN Global Compact in
COP report in accordance with its reporting obligations as a Madagascar by virtue of our group's decision to join the
UN Global Compact signatory. Global Compact Local Network for the Indian Ocean. We
are committed to pushing and helping companies in their
AXIAN's decision to join the UNGC in 2020 was not neither adoption of the Ten Principles of the UN Global Compact. We
impulsive nor half-hearted—the global health crisis that we are proud to bear this responsibility, and to invite both our
were plunged into over a year ago has changed peoples' public and private-sector partners to join us in answering
lives, our business model, aggravated existing social issues, the call to address the world's climate and social crises.
and more. This crisis also highlights the urgency with which
the world must strive to achieve the UN's 17 Sustainable We believe wholeheartedly in our continent's value and its
Development Goals (SDGs) by 2030. We only have 10 years capacity to become a model new thinking that transcends
to overcome significant global challenges, like preventing profitability, and instead focuses on giving future
pandemics, fighting climate change, preserving biodiversity, generations a better world and a cleaner planet. Our Africa
inequalities within society, gender equality, combating wants everything that is best for its people, and we must
hunger or protecting human rights. act now to give furtherance to this wish.
As Africa faces these high-stakes socio-economic This report is intended to present and summarise the AXIAN
challenges, we are making possible a new paradigm that group's undertakings during the year 2020 to advance the
integrates innovation, sustainable means of production, Four Pillars of its CSR and Sustainability agenda.
energy consumption and socio-economic growth.
At AXIAN, positive impact lies at the heart of our group's
strategies. We act on the belief that as a private-sector, AMIN ET HASSANEIN HIRIDJEE
African group, we have a duty to drive digital, energy and AXIAN GROUP CEO'S
financial inclusion for all—and as a large business operator
in the region, we play a crucial role in this part, as well as
other parts, of Africa's socio-economic growth. We also have
the crucial ability to innovate with initiatives that are more
inclusive and more environmentally-friendly.
“We believe wholeheartedly in
our continent's value and its
capacity to become a model
new thinking that transcends
profitability, and instead focuses
on giving future generations a
better world and a
cleaner planet.”
4 5
WHO WE ARE
8 OUR MODEL
13 OUR CLUSTERS
14 KEY FIGURES
15 OUR TEAMS
6 7
A X I A N O U R MO D E L
W H O W E A R E
A first-rate investor
serving inclusive growth
Our model relies Our model Our model
across Africa on creating a requires cross- capitalizes
positive impact cluster synergies on innovation
and shared value across our and digital
+5,000
expertises
Born in
Madagascar staff across the Indian We design, create and deploy Thanks to the overlaps To become an African
our products, services and between our subsidiaries gamechanger, we respond to
Ocean and Africa: infrastructures in a way that
allows them to best respond
in the energy, real-estate,
innovation & fintech, finance
a multidimensional need: to
continuously adapt our products
AXIAN is a diversified group that
we are an effective to needs and wants across our
markets. We are reinventing our
and telecoms, we strive to
anticipate challenges, innovate
and services, our environment,
our business, and consumption
operates in 5 key sectors with high partner in developing value chain and our choice of
partners to support economic
and create solutions that are
adapted to specific markets
trends of our communities. We
enable transformative change
growth potential countries' economic and social progress. and communities. across our area of operations to
bring the latest innovation and
growth We are also acting in
support of the creation of an
By pooling our knowledge,
experience, resources and our
cutting-edge technology
to market.
entrepreneurial, learning-based people, we are able to create
culture among our people to cross-cluster projects within
promote trainings and the our group. As a result, our
REAL ESTATE
IMMOBILIER
TELECOMS
TÉLÉCOMS
FINANCIAL
SERVICES
SERVICES
4 bold values : learning of new skills among our operations are both effective
Daring
employers. and efficient, and allow us to
FINANCIERS leverage new opportunities
while bringing solutions that
Passion are adapted to peoples' ever-
changing needs and uses.
Innovation
ENERGY
ÉNERGIE
INNOVATION
INNOVATION
& FINTECH
Commitment
8 9
A U N I T E D G R O U P S E R V I N G
O U R C O N T I N E N T
Today, AXIAN operates, both directly
and indirectly, in 28 countries MOROCCO
across Africa and the Indian Ocean.
Our goal:
To create a positive,
sustainable impact on as SENEGAL
CHAD
many people as possible by
BURKINA
FASO
GUINEA
enabling digital, energy and SIERRA IVORY
financial inclusion through
LEONE COAST
GHANA
LIBERIA
CAMEROON
our achievements and TOGO
EQUATORIAL
commitments.
UGANDA
GUINEA
KENYA
GABON
RWANDA
DR CONGO
TANZANIA
COMOROS
MAYOTTE
ZAMBIA
MAURITIUS
MOZAMBIQUE
ZIMBABWE
NAMIBIA
BOTSWANA
REUNION
INDIRECT INVESTMENTS MADAGASCAR
DIRECT INVESTMENTS
10 11
A X I A N
O U R C LU S T E R S
HOLDING
A vision
Our continent wants CLUSTERS FINANCE TELECOMS ENERGY REAL ESTATE OPEN INNOVATION
& FINTECH
the best for its future
generations. S IG N AT U R ES LET’S ACCESS
FINANCE
LET’S
CONNECT
LET’S
RENEW ENERGY
LET’S
BUILD
LET’S
CREATE
B R A N DS
A mission
To enable digital,
energy and financial
inclusion for all by
creating a positive
impact in industries au
with high growth
potential.
12 13
O U R K E Y F I G U R E S O U R T E A M
1,1 Billion
Our Sustainability management team is made up of experts and designs our CSR strategy across
First-rate investor all industries, both at the subsidiary level and via our investments, with strategic input from the
with over Sustainability Committee.
USD
Turnover in 2019 1 Billion A X I A N G R O U P C E O ' S
USD invested
across all operations
5,000 AMIN HIRIDJEE
CHIEF EXECUTIVE OFFICER
HASSANEIN HIRIDJEE
CHIEF EXECUTIVE OFFICER
employees across
the Indian Ocean
and Africa E X E C U T I V E C OM M I T T E E
PHILIPPE PRODHOMME VÉRONIQUE PERDIGON JEAN-DENIS BOUDOT MICHAEL RATOVOSON BENJAMIN MEMMI
1st 1st No1
CHIEF FINANCIAL OFFICER GENERAL SECRETARY GROUP CHIEF COMMUNICATION CHIEF HUMAN RESOURCES ENERGY CLUSTER
OFFICER OFFICER CHIEF EXECUTIVE OFFICER
Service- Mobile-money in the Indian
stations operator in Ocean's
network in the Indian telecoms
Madagascar Ocean industry STÉPHANE OUDIN HASSANE MUHIEDDINE MATTHIEU MACÉ PATRICK PISAL DOMINIQUE ANDREAS
TELECOM CLUSTER FINANCE CLUSTER INNOVATION & CHIEF EXECUTIVE OFFICER DIRECTOR OF PUBLIC
CHIEF EXECUTIVE OFFICER CHIEF EXECUTIVE OFFICER FINTECH CLUSTER TELMA MADAGASCAR / AFFAIRS & INSTITUTIONAL
CHIEF EXECUTIVE OFFICER TELCO DIRECTOR / TELCO RELATIONSHIPS
DIRECTOR INDIAN OCEAN,
REUNION ISLAND &
MAYOTTE
14 15
POSITIVE IMPACT
FOR AXIAN
18 KEY FIGURES AND OUR GOAL
21 OUR IMPACT-CENTRIC GOVERNANCE
22 SCORING OF OUR IMPACT PROJECTS
16 17
K E Y F I G U R E S I N 2 02 0
10,000m2 16,000
dedicated to
people connected to
15 Millions
entrepreneurship and people have access to mobile
innovation solar electricity thanks to connectivity across Africa and
WeLight in the Indian Ocean
25
OUR POSITIVE villages bringing
IMPACT 13,600km 9H The AXIAN Group is a
IN FIGURES UNGC
of Fibre Optic of electricity per day
installed across on average
Africa
signatory
171,800 42,000 US$ 530M
jobs reliant on AXIAN hours of training of total service value
operations and investments delivered in 2020 produced, or 4% of
in Madagascar . Madagascar's GDP
1.2% of working-age
population*
1 st Creation of an
52
operator to develop
5G in Africa
impact JOB MULTIPLIER
for every employee, AXIAN indirectly
Management team
supports another 51 jobs in
in 2019
Madagascar
18 19O U R G OA L S O U R I M PA C T- C E N T R I C G O V E R N A N C E
We want our Africa to be fair and inclusive
We act everyday to give our businesses more purposes. Beyond our business
impact, we also want to create social and environmental benefits that benefit
peoples' day-to-day lives. This way, our purpose will make sense to Africa's people
and communities.
Concrete, positive impact at the heart
of our strategy
Positive Impact is the driving force behind our initiatives :
• W
e systematically seek to ensure that our actions in sectors with high growth The Impact Ensure that our actions are sustainable and meaningful is now
potential generate positive outcomes. Management Team Axian's mission and responsibility.
created in
2019,
e seek to understand, optimise and consolidate the positive impact that our
• W AXIAN's Impact Management team is tasked with measuring,
operations generate, and find ways to make this impact sustainable and long- evaluating and reinforcing our subsidiaries and our managers'
lasting. positive impact. This is done by way of a proprietary Impact Scoring
methodology that was created internally. In 2020, we created an
e want to be environmentally-conscientious, and we want each and every
• W Environmental & Social Department, as well as a HSE department.
one of us to work towards an innovative and long-lasting future impact.
Each of our subsidiaries has nominated an Impact ambassador to
e help improve quality of life via strategic choices that favour affordable,
• W ensure that actions, achievements and commitments are properly
accessible, safe and reliable products and services. communicated, as well as guarantee formal points of contacts
between all companies for cross-functional and interdisciplinary
projects.
Shared benefits across communities FANILO RAKOTOVAO - VISION
Impact Director, Axian Group
At AXIAN, “to be good and do good” has become a mantra. It not
Today, we are committed to tomorrow, more people being connected to only guides our business decisions, but also dictates the social and
their loved ones and the world, have access to secure financial services and environmental commitments we undertake.
clean, reliable energy.
We remain keenly aware that the growth and sustainability of
By growing together, we are helping reveal our continent's full potential. our operations is only possible if we create a positive impact and
mitigate negative impacts, whatever the venture. That is what we
call “positive impact.”
Our group is now more committed than ever to achieving this
goal. We also strive to prove the sincerity of our engagements with
actions that concretise and embody the spirit of positive impact.
This is one of the main drivers behind our track record of acting to
better peoples' day-to-day lives as well as their future.
20 21R A N K I N G S A N D D E F I N I T I O N S G LO S S A R Y F O R O U R
I M PA C T P R OJ E C T S
NATURE OF THE IMPACT LESS BAD MORE GOOD
DO THINGS WELL DO GOOD THINGS
NATURE OF THE ACTION COMPLIANCE BUSINESS PATRONAGE CSR
Activities to comply with national and Activities that are founded on a When a company chooses to donate, The voluntary or legally-requisite consideration of
international standards and regulations on business model, existing demand, a charitably and without seeking any returns, environmental, social, economic and ethical aspects
DEFINITION social, health and environmental aspects long-term clientele, a viable concept to a project of public interest. of its operations' internal and external effects.
of our operations. and a competitive advantage.
Meeting requirements Long-term profitability Stakeholder wellbeing Improving the brand's standing
Investing in company and cluster-level projects that
Driving sustainable growth in the
Avoiding penalties Improving brand reputation support the UN's SDG (Sustainable Development Goal)
group's area of operations
agenda
Empower the group's assets: expertise,
OBJECTIVES Reduce costs of failure to comply Improve the company's environment Meeting societal, and sometimes legal needs
logistics and network
Increasing system and network efficiency Mitigating negative impacts
Bolstering professionalism Responding the UN's Global Compact
22 23OUR STRATEGY
26 TALENT & ENTREPRENEURSHIP
27 ENVIRONMENT
28 COMMUNITIES & INCLUSION
29 INNOVATION & INVESTMENTS
24 25OU R STRATE GY
As we defined our impact strategy, we identified 4 high-priority axes of impact for the group and its subsidiaries.
Talent & Entrepreneurship Environment
To improve the day-to-day Aligning our business and CSR CONTRIBUTION TO THE FIGHT
lives of our current and future strategies with the global fight AGAINST CLIMATE CHANGE:
employees while working towards against climate change is also one
their wellbeing is one of AXIAN's of AXIAN's strategic priorities. A • CARBON FOOTPRINT STUDY
foremost priorities. We support the year ago, we began measuring
AND REPORT AS PER SCOPE 3
skill acquisition and professional •L
OCAL JOB CREATION our greenhouse-gas emissions in
learning of our employees so an effort to be transparent about
RESULTS
that they can find personal and
professional fulfilment within
+ 10%/YEAR our environmental impact and
•R
EDUCED CO2 EMISSIONS BY
maximise our efforts to reduce
their work. We also work towards
developing a salutary and 50%
•
them. We are implementing
impact-centric solutions to
10% : PRIMARILY
empowering work culture that WOMEN AMONG STAFF, OF become a renewable-energy ELECTRICITY CONSUMPTION
SDG encourages entrepreneurship and WHICH 25% IN MANAGERIAL champion within our area of REDUCED BY MANAGING
initiative. POSITIONS BY 2022 operation and invest actively in WORKPLACE WASTE, RECYCLING
growing local carbon sinks. ELECTRONIC WASTE AND USING
LESS ENERGY-INTENSIVE
50%
• SERVERS.
SDG
OF ALL STAFF TRAINED
PER YEAR •B
E A LEADER OF THE
REGIONAL ENERGY
100%
•
TRANSITION:
IN POWER PRODUCTION (50%
SOCIAL PROTECTIONS OF PLANTS) AND USAGE (50%
FOR STAFF AND PARTNERS/ OF OFFICE AND BUSINESS
SERVICE PROVIDERS CONSUMPTION).
100%
• • INVEST IN LOCAL CARBON
SINKS VIA COMPENSATION
SIGNATURE RATE OF SUPPLIER
ETHICAL CODE (INCLUDING BASED ON OUR EMISSIONS AS
UNGC'S 10 SDGS) PER SCOPE 3.
• REFORESTATION INITIATIVES AND
INVESTING IN CONSERVATION OF
PROTECTED AREAS.
26 27OU R STRATE GY
Communities & Inclusion Innovation & Investments
To become a gamechanger on the • TO DOUBLE BENEFICIARIES
To promote inclusive economic
continent, we are championing FROM MOBILE-MONEY
growth by working towards SDG
a multifaceted transformation: SERVICES
universal access to electricity,
that of our products and services,
financial services and digital
our group, our environment and
technology. Energy, financial and COMMERCIAL 5G
•
shifting trends and needs across
digital inclusion allow everyone
Africa. We are steering these
DEPLOYMENT IN
to participate in socio-economic MADAGASCAR AND TOGO
transformations within our area
development in all countries
of operation so that we can both
13,600 Km
within our area of operation, and
drive and contribute to how
further validate our commitment
sectors with high growth potential
•
to inclusive growth. To AXIAN, OF FIBER-OPTIC CABLE
will emerge from developing
there is only one way to grow:
economies.
to advance while leaving no one • DIRECT PARTICIPATION
behind. IN LEADING REGIONAL
SDG AND INTERNATIONAL
INCLUSION IN 2030
SUBMARINE-CABLE
PROJECTS
• 6 MILLIONS
MOBILE-MONEY USERS IN • TO SUBSCRIBE TO
MADAGASCAR IMPACTFUL, RESPONSIBLE
INVESTMENT FUNDS
• DOUBLE OUR NUMBER OF
MOBILE INTERNET USERS • EACH OF OUR SUBSIDIARIES
WILL SET A BUDGET
•D
OUBLE OUR RURAL ENERGY FOR SUSTAINABLE
COVERAGE AREA INFORMATION (IN LINE
WITH SDG'S)
•T
O DEVELOP NEW
PRODUCTS AND SERVICES IN
HEALTHCARE AND EDUCATION
(PRIORITY SDGS
FOR MADAGASCAR)
28 29MEASURING OUR
POSITIVE IMPACT
32 AXIAN'S IMPACT SCORING
36 OUR SOCIO-ECONOMIC IMPACT (UTOPIES STUDIES)
55 OUR ENVIRONMENTAL IMPACT (UTOPIES STUDIES)
30 31ME A SU RING O U R I M PAC T
AXIAN's Impact Score
Today, measuring the scope of our impact is indispensable to fulfilling our group- M E A S U R I N G O U R P R O G R E S S V I A O U R Y E A R LY S C O R E C A R D
level vision. We need to understand the impact that our activities have on our
surroundings. This will allow us to spread this impact mindset both within the Our impact survey has motivated our internal stakeholders to deploy several actions that limit their business's
group and outside of it. Our impact score was conceived internally and working in negative impact but also increase their positive impact on society, the environment and the economy.
tandem with international experts. It contains four areas, all of which also comprise
the Four Pillars of our impact strategy (see below). In 2020, out of 13 subsidiaries that were tracked and surveyed, most attained or surpassed their Impact
objectives.
2020 IMPACT SCORE RESULTS
1. 2. 94%
FULFILLED VS OBJECTIVES
FOR 13 SUBSIDIARIES
S U R V E Y E D (5 2020
TALENT COMMUNITY 163 P O I N T S > 2 84 P O I N T S
TALENT & COMMUNITIES
ENTREPRENEURSHIP & INCLUSION
Y E A R - O V E R -Y E A R I M PAC T S C O R E P E R S T R AT E G I C P I L L A R
SCORING
L‘INDEX
IMPACT
ENVIRONMENT
AXIAN
AXIAN
130 9pt 54pt +500%
COMMUNITIES
3. 4. 57 54
118 47pt 64pt +36%
PLANET INNOVATION 8
67 64 118 INFRASTRUCTURE
ENVIRONMENT INVESTMENTS 47 77
43pt 78pt +81%
78
43 152
64 102 88 TALENT
64pt 88pt +38%
2019 2020 2020 NOTE MAX
OBJECTIVES
TALENT INFRASTRUCTURE COMMUNITIES ENVIRONMENT 2019 2020
32 332 0 20 I M PA C T S C O R E R E S U LT S
OPEN INNOVATION
FINANCE ENERGY TELECOMS REAL ESTATE
& FINTECH
CONNEC- FIRST
BNI IORS JOVENA EDM GES WELIGHT TELMA TOM MVOLA NEXTA SGEM TOTAL
TEO IMMO
2019 5 9 4 4 4 2 5 2 3 4 12 3 7 64
TALENTS
TALENT & 2020 OBJECTIVES 6 9 9 7 9 8 7 5 8 6 12 6 10 102
ENTREPRENEURSHIP
2020 COMPLETIONS 8 7 10 6 6 6 10 6 6 6 12 4 5 92
2019 4 1 3 2 4 2 6 0 7 6 4 4 0 43
INNOVATIONS 2020 OBJECTIVES 7 2 7 3 6 7 8 4 8 8 9 7 1 77
INVESTMENTS
2020 COMPLETIONS 9 3 8 3 7 8 8 4 8 7 6 5 2 78
2019 5 1 1 0 10 5 11 0 3 7 4 0 0 47
POPULATIONS
COMMUNITIES 2020 OBJECTIVES 7 3 4 2 10 8 11 0 5 7 8 0 2 67
& INCLUSION
2020 COMPLETIONS 8 1 3 2 11 10 9 0 5 8 3 2 2 64
2019 0 0 -2 0 0 3 6 0 -1 2 1 -1 1 9
PLANET 2020 OBJECTIVES 4 1 3 5 10 9 7 2 6 2 4 0 4 57
ENVIRONMENT
2020 COMPLETIONS 4 2 3 6 5 9 6 3 5 4 2 2 4 55
2019 14 11 6 6 18 12 28 2 12 19 21 6 8 163
2020 OBJECTIVES 24 15 23 17 35 32 33 11 27 23 33 13 17 303
2020 COMPLETIONS 29 13 24 17 29 33 33 13 24 25 23 13 13 289
% Completion –
TOTAL IMPACT 2020 Objective
121% 87% 104% 100% 83% 103% 100% 118% 89% 109% 70% 100% 76% 95%
POINTS
Progress vs 2019 107% 18% 300% 183% 61% 175% 18% 550% 100% 32% 10% 117% 63% 77%
34 35M E T H ODOLO GIE
The system we used to calculate the
AXIAN group's socio-economic and
environmental impact.
S E V E R A L C A R B O N -A C C O U N T I N G S TA N DA R DS A R E W I D E LY U S E D TO DAY,
E S P E C I A L LY:
FRANCE'S TOP-RANKED
KEY ELEMENTS GHG PROTOCOL BILAN CARBONE® BEGES
INDEPENDENT CONSULTANT ON
SUSTAINABILITY AND STRATEGY TARGET Companies Companies, events, projects, All companies that are
collectives legally required to track GHG
emissions.
Utopies was founded by Elisabeth Laville in
1993 and is now the top-ranked consulting
outfit for sustainability strategy and the ORGANISATIONAL Funds and capital Funds and capital Funds and capital
SCOPE
first-ever French company to attain BCORP
certification (122 points in 2020). OPERATIONAL Scopes 1, 2 and 3 Scopes 1, 2 and 3 (over 23 Scopes 1, 2 and 3
SCOPE (not required) benchmarks) (not required)
Our consulting relies on 4 axes where clients can
dig into new possibilities and integrate CSR into AVAILABLE Sector-specific and cross- Master table to compute + No tools provided
business and innovation. TOOLS functional utility templates following GHG
Protocol, ISO, BEGES and CDP
• A positive brand formats
• Impact measures and implementation strategy
• Innovation that supplements change EMISSIONS SCOPE 6 GHGs from Kyoto Protocol 6 GHGs from Kyoto Protocol + 6 GHGs from Kyoto Protocol
• An integrated-sustainability approach. 3 GHGs
THIRD-PARTY VERIFICATION An independent or internal No third-party verification Regulation does not require
verification are both possible available, but tools can only be third-party verification but
used by persons trained by the enunciated action plans are
BC professional association, legally-binding.
thus ensuring accuracy.
AUDIT SPAN /// Annual Every 3 years for collectives;
every 4 years for companies.
Utopies also has an online and offline think tank that
publishes position papers, organises surveys and
studies and assembles focus groups. Some of their
work includes “Mes Cours pour la Planète,” “Campus We will employ the Bilan Carbone® method to conduct this survey.
Responsables” as well as webinars on resilience-
building.
36 37M E T H ODOLO GIE
The Methodological basis for
the Local Footprint Model
To reproduce the real economy as realistically
as can be
A GLOBAL MODEL… Axian is now the
1 2 3 (220 countries)
TO ANALYSE SEVERAL TO CALIBRATE ALGORITHM TO QUALIFY FINANCIAL VALUE 1st group in
LOCAL AND INTERNATIONAL ADAPTED TO NATIONAL OF ENVIRONMENTAL AND SOCIO- Madagascar to have
ECONOMIC DATABANKS SPECIFICITIES AND BALANCE OF ECONOMIC FACTORS
TRADE carried out a Scope-3
GHG emissions
PURCHASING/PROCUREMENT JOBS AND GDP survey in line with
Data international norms
National
Accounts and standards, on all of
CONSUMPTION/USAGE
its operations.
GHG EMISSIONS
ARUBA (ABW)
PRODUCTION FUNCTION
KUWAIT (KWT) ZIMBABWE (ZWE)
CONSUMPTION FUNCTION
ABW KWT ZWE
SATELLITE ACCOUNTS
Raw materials
In Europe, several
Electric power generation
S1 S2 S3 … S378 S1 S2 S3 … S378 S1 S2 S3 … S378 Households Pub Admin Households Pub Admin Households Pub Admin Nuclear Fossil
Water
(Sector n°21)
Hydro Renew
PRODUCT TRADE/EXCHANGE Country n°1 Sector 1
Sector 2
Sector 3
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
large groups operating
… % % % % % % % % % % % % % % % % % % % % % %
Sector 378 % % % % % % % % % % % % % % % % % % % % % %
in similar sectors of
Sector 1 % % % % % % % % % % % % % % % % % % 100% 100% 100% 100%
Country n°110
Sector 2 % % % % % % % % % % % % % % % % % %
Sector 3 % % % % % % % % % % % % % % % % % %
… % % % % % % % % % % % % % % % % % %
Sector 378 % % % % % % % % % % % % % % % % % %
industry are currently
Country n°220 Sector 1 % % % % % % % % % % % % % % % % % %
Sector 2 % % % % % % % % % % % % % % % % % %
Sector 3 % % % % % % % % % % % % % % % % % %
… % % % % % % % % % % % % % % % % % %
BIODIVERSITY
.. AND REGIONAL MODELS conducting scope-2
Sector 378 % % % % % % % % % % % % % % % % % %
SERVICES TRADE VALUE ADDED
(wages, taxes, profits, …)
TOTAL
%
%
%
%
%
%
100% 100% 100%
%
%
%
%
%
%
%
%
100% 100% 100% 100%
%
%
%
%
%
%
%
%
100% 100% 100% 100%
%
%
100% 100% 100% 100% 100% 100% 100%
Data (Details per region, district or province…) GHG emissions surveys.
JOBS N N N N N N N N N N N N
National
Accounts
PURCHASE/ADDED-VALUE
COEFFICIENT
TAX-TO-GDP RATIO/ SALARY-TO-GDP RATIO
LOCAL FOOTPRINT® COVERS 220 COUNTRIES
(GROUPING BY GEOGRAPHIC ZONES IS POSSIBLE) AND 380 SECTORS.
38 39OU R SOCIO- E C O NOM I C I M PAC T
Results of AXIAN's Consolidated Impact in
socio-economic Impact Madagascar
stemming from its operations Jobs supported per type of impact
and investments These are day-to-day activities. Through its spending, AXIAN sustained 171,800 jobs (full-time equivalent) (see breakdown):
2%
171,800
jobs tied to AXIAN's
DEFINITIONS
AXIAN's activities in Madagascar 9%
AXIAN employees in Madagascar
Economic impact: suppliers
171,800
operations and investments This includes all activities linked to day-to-day operations, by way of its
in Madagascar expenses (purchases, salaries, taxes) for the year and for all companies. 4% Economic impact stemming from
household spending
(or 1.2% of the country's Job supported Economic impact linked to
AXIAN's financial services in Madagascar
working population)
These are the financial services disbursed by BNI MADAGASCAR and MVOLA
25% spending of tax money paid by
AXIAN
as loans or as advances in 2019. Economic impact stemming from
530M $ Jobs tied to the group are full-time equivalents
These are jobs that rely on AXIAN's day-to-day activities. The jobs, both paid
60% disbursements for financing (BNI)
and advances (MVOLA)
of GDP created
and unpaid, and both public and private, are 100% supported by AXIAN and are
or 4% of Madagascar's GDP measured as “job per person per year” and the unit's definition does account
for the number of hours a person usually works for during the year.
AXIAN STAFF IN MADAGASCAR Supported by:
102,740
jobs tied to BNI and MVOLA
GDP Creation/Contribution to National GDP
This is a key economic indicator of wealth creation. It englobes AXIAN's 3,280 jobs
Full-time Yearlong equivalent.
• Taxes paid by AXIAN.
• Taxes paid by AXIAN employees.
• Taxes paid by AXIAN suppliers and their employees.
contribution to all wealth that was created on Malagasy soil during the past
financial services • T
axes paid by companies and employees who depend on
year. household spending.
ECONOMIC IMPACT OF SUPPLIERS
Job Multiplier 16,250 jobs ECONOMIC IMPACT OF BNI LOAN AND MVOLA ADVANCE
x52
Job Multiplier:
The job multiplier is the ratio of all jobs tied to AXIAN's day-to-day operations
to persons that are directly employed by AXIAN.
Supported by AXIAN's expenses.
ECONOMIC IMPACTS LINKED TO HOUSEHOLD SPENDING
DISBURSEMENTS
102,740 jobs
for every AXIAN employee, 51 Supported by:
Working population
other jobs are indirectly tied The proportion of people aged 15-64 who are economically-active, working 6,860 jobs • Loans disbursed by BNI and MVOLA.
• S
alaries paid to employees of clients and suppliers of
to the group's operations and contributors to the production of goods and services over a period of time. In Supported by: beneficiaries of BNI and MVOLA loans.
investments • S
alary paid to AXIAN employees.
2019, Madagascar's was estimated at 138 M people. • T
axes paid by companies and employees that depend on
• Salary paid to employees throughout AXIAN's supplier chain. those households' spending.
• T
axes paid by companies and employees that depend on the
ECONOMIC IMPACT LINKED TO PUBLIC SPENDING suppliers and clients of BNI and MVOLA beneficiaries.
42,670 jobs
40 41OU R IMPAC TS
Energy Cluster
SOCIO-ECONOMIC E N V I R O N M E N TA L
KEY FIGURES SECTORIAL SOCIO-ECONOMIC ENVIRONMENTAL FOOTPRINT PER DEPARTMENT
(2019, MADAGASCAR) IMPACT BY TYPE
PURCHASES
55 M$ 28,3 M$
Wealth Creation
SALARIES PAID
3,65 M$
TAXES PAID 480 DIRECT EMPLOYEES
direct
99 M$ employees
ADDED VALUE
INDIRECT EMPLOYEES
28,3 M$ 5 090 indirect
supported by supplier
network
employees
SECTORIAL JOBS GENERATED
Distribution 35%
110,976 tco2e
Factories 29%
SOCIO-ECONOMIC supported by consumption of released by the cluster's
FOOTPRINT (TOP 3) 32 970 households and spending of
Purchasing 24% operations and functions,
or 35% of AXIAN's carbon
jobs generated 10%
public administration Office/Fuel-station
Waste footprint (as per scope of
PUBLIC ADMINISTRATION
Energy 1% evaluation)
28,950 jobs Travel 1%
75% Air conditioning &
environment
0%
233 tco2
x80
TRADE
38 540 JOBS CREATED Immobilisations 0% per cluster
1,450 jobs End-of-life products 0% employee
4% JOB MULTIPLIER :
BTP for every employee of our Energy cluster, *Excluding extraction of raw
79 jobs are generated across materials and usage of finished
1,130 jobs Madagascar.
products after sale
3%
42 43OU R IMPAC TS
Telecom Cluster
SOCIO-ECONOMIC E N V I R O N M E N TA L
KEYF FIGURES SECTORIAL SOCIO-ECONOMIC ENVIRONMENTAL FOOTPRINT PER DEPARTMENT
(2019, MADAGASCAR) IMPACT BY TYPE
PURCHASES
42 M$ 108 M$
Wealth Creation
SALARIES PAID
10,1 M$
DIRECT EMPLOYEES
TAXES PAID 1 170
20,9 M$ direct
employees
ADDED VALUE
INDIRECT EMPLOYEES
66,7 M$ 5 030 indirect
supported by supplier
network
v
employees
SECTORIAL JOBS GENERATED
Purchasing/Procurement 60%
54,788 tco2e
Energy 12%
SOCIO-ECONOMIC supported by consumption of released by the cluster's
FOOTPRINT (TOP 3) Factories (gasoil 9% operations and functions,
9 720 households and spending of consumption in TOM plants
or 17% of AXIAN's carbon
public administration [solar + GE] & GE)
PUBLIC ADMINISTRATION jobs generated Usage (active clients' 8%
footprint (as per scope of
electrical consumption evaluation)
7,180 jobs to charge mobile phines)
45% Assets 6%
Distribution 3% 47 tco2
x13,6
INFORMATION & COMMUNICATIONS
15,920 JOBS CREATED 2% per cluster
1,740 jobs Travel
employee
Air conditioning & 0%
11% JOB MULTIPLIER : environment
BTP for every employee of our Telecoms cluster, End-of-life products 0%
12.6 jobs are generated across 0%
1,580 jobs Madagascar.
Office waste
10%
TELMA also has a vast distribution network that allows them to be present in over
43,000 affiliated outlets across the country.
44 45OU R IMPAC TS
Real Estate Cluster
SOCIO-ECONOMIC E N V I R O N M E N TA L
KEY FIGURES SOCIO-ECONOMIC IMPACT ENVIRONMENTAL FOOTPRINT PER DEPARTMENT
(2019, MADAGASCAR) BY TYPE
PURCHASING
7,3 M$ 12 M$
Wealth Creation
SALARIES PAID
743 K$
TAXES PAID 170 DIRECT EMPLOYEES
direct
423 K$ employees
ADDED VALUE
INDIRECT EMPLOYEES,
7,4 M$ 860 indirects
supported by supplier
network
employees
SOCIO-ECONOMIC JOBS GENERATED,
Usage (buildings' energy
consumption)
46%
19,970 tco2e
FOOTPRINT BY supported by consumption of Supplier expenses 28% du released by the cluster's
SECTOR (TOP 3) 560 households and spending of Assets 26% operations and functions or
6% of AXIAN's carbon footprint
jobs generated public administration Travel 0% (as per scope of evaluation)
BTP
Air conditioning and 0%
340 jobs environment
21% Energy 0%
115 tco2
per cluster
x19,1
PUBLIC ADMINISTRATION
1,590 JOBS GENERATED employee
310 jobs
19% JOB MULTIPLIER :
TRADE for every employee of our Telecoms cluster
18.1 jobs are generated across Madagascar.
240 jobs
15%
46 47OU R IMPAC TS
Open Innovation & Fintech Cluster
SOCIO-ECONOMIC E N V I R O N M E N TA L
KEY FIGURES SOCIO-ECONOMIC IMPACT ENVIRONMENTAL FOOTPRINT PER DEPARTMENT
(2019, MADAGASCAR) BY TYPE
PURCHASING
11 M$ 35 M$
Wealth Creation
SALARIES PAID
DIRECT EMPLOYEES
1,6 M$
240 INDIRECT EMPLOYEES,
supported by supplier
TAXES PAID direct network
6,3 M$ employees
JOBS GENERATED,
ADDED VALUE 3 150 indirect supported by consumption of
employees households and spending of
6 M$ public administration
2 860 DOWNSTREAM JOBS
SECTORIAL jobs generated
Advances from MVOLA
create customers for many
Usage (carbon impact
linked to MVOLA loans/
advances)
95%
15,415 tco2e
SOCIO-ECONOMIC IMPACT enterprises, thus creating a released by the cluster's
(TOP 3) Purchasing 4% operations and functions,
direct as well as a catalytic
7 280 economic impact. Travel 1% or 5% of AXIAN's carbon
TRADE downstream jobs Distribution 0%
footprint (as per scope of
evaluation)
5,000 jobs Assets 0%
37% Energy 0%
Air conditioning & 0% 64 tco2
x56,6
PUBLIC ADMINISTRATION environment
13,530 JOBS GENERATED per cluster
2,730 jobs End-of-life products 0%
employee
20% JOB MULTIPLIER :
HEALTHCARE, EDUCATION & SOCIAL for every employee of our Open
Innovation & Fintech cluster, 55,6 jobs
1,920 jobs are generated across Madagascar.
14%
MVOLA also possesses a vast distribution network, which allows it to be present in nearly 21,000
outlets across the country.
48 49OU R IMPAC TS
Finance Cluster
SOCIO-ECONOMIC E N V I R O N M E N TA L
KEY FIGURES SOCIO-ECONOMIC ENVIRONMENTAL FOOTPRINT PER DEPARTMENT
(2019, MADAGASCAR) IMPACT BY TYPE
PURCHASES
10,5 M$ 239 M$
Wealth created
SALARIES PAID
9,7 M$ DIRECT EMPLOYEES
INDIRECT EMPLOYEES,
TAXES PAID 1 160 supported by supplier
5,6 M$ direct
employees
network
VALUE ADDED JOBS GENERATED,
2 070 indirect
58,7 M$
supported by consumption of
households and spending of
employees public administration
LOANS GRANTED
184 M$* 1 270
DOWNSTREAM JOBS
Financing disbursed by BNI Usage (carbon impact 94%
115,474 tco2e
jobs generated gives financial backing to
linked to MVOLA loans/
advances)
beneficiaries, who implement released by the cluster's operations
SECTORIAL Purchasing 5%
projects or create companies and functions, or 36% of AXIAN's
SOCIO-ECONOMIC IMPACT 101 990 that have both indirect and Distribution 1% carbon footprint (as per scope of
(TOP 3) downstream jobs catalytic economic impacts Travel 0% evaluation)
Air conditioning & 0%
TRADE
24,290 jobs
environment
Energy 0%
100 tco2
per cluster
24% 0%
x88
Office waste employee
106,490 JOBS GENERATED
AGRICULTURE & FISHERIES
24,210 jobs JOB MULTIPLIER :
for every employee of our Finance cluster,
24% 87 jobs are generated across
PUBLIC ADMINISTRATION Madagascar.
8,150 jobs
8%
50 51OU R IMPAC TS
AXIAN Support Services
SOCIO-ECONOMIC E N V I R O N M E N TA L
KEY FIGURES SOCIO-ECONOMIC IMPACT ENVIRONMENTAL FOOTPRINT PER DEPARTMENT
(2019, MADAGASCAR) BY TYPE
PURCHASING
414 K$ 1,5 M$
Wealth created
SALARIES PAID
819 K$
TAXES PAID 60 DIRECT EMPLOYEES
38 K$ direct
employees
VALUE ADDED
INDIRECT EMPLOYEES,
1 M$ 55 indirect
supported by supplier
network
employees
SECTORIAL JOBS GENERATED,
Purchasing 46%
453
SOCIO-ECONOMIC IMPACT
(TOP 3)
supported by consumption of
Travel
Air conditioning
26%
13%
tco2e
110 households and spending of
8%
released by the cluster's
public administration
jobs generated
Energy
operations and functions, or 1%
OFFICE/HEADQUARTERS Immobilisations 8% of AXIAN's carbon footprint (as per
60 jobs scope of evaluation)
27%
8 tco2
x4
TRADE
225 JOBS GENERATED per cluster
30 jobs employee
13% JOB MULTIPLIER :
HOSPITALITY & RESTAURATION for every employee of AXIAN SUPPORT
SERVICES, 3 jobs are generated across
30 jobs Madagascar.
12%
52 53O U R S O C I O - E C O N OM I C I M PA C T OU R EN VIR ON MEN TA L IMPACT
AXIAN Group Purchases Breakdown Global Results of
by Sector—Madagascar Carbon Footprint Audit*
Bulk purchase or purchase of
specialised goods/services
Trade 38 M$ 30%
Transport/Logistics 25 M$ 20%
Buildings/Repairs 18 M$ 14%
Repair and maintenance of machinery and
for material for commercial and industrial
Support services for subsidiaries 10 M$ 8% uses, Security and surveillance services,
Advertising, public relations and related
services and related services, Rental of
Consulting/Experts 8 M$ 7% Consulting services in commercial and industrial and industrial
environmental and other equipment, etc.
technical fields: Architecture
and Engineering, IT systems
Information/Communications 8 M$ 6% management, Legal Services,
Accounting Services
Management Consulting, etc.
Energy 5 M$ 4%
Services automobiles 5 M$ 4% CO2
Bank, Finance & Insurance 2 M$ 2% Manufacturing of
communications, terminals and PER SCOPE
other IT equipment, etc.
2%
317,074 96,7
Machines/Equipments 2,1 M$
Real-estate operations 1,3 M$ 1%
tco2e tco2e
Office 1,2 M$ 1% tco2 released by per AXIAN
Hospitality & Restauration 0,5 M$ 0%
126 M$ Axian's operations employee
2% Scope 1
Municipal services 0,5 M$ 0%
Value of purchases 11% Scope 2
Print & paper 0,5 M$ 0% made from Malagasy
87% Scope 3
Other sectors 1,6 M$ 1% suppliers
* excluding emissions from extraction of raw materials and use of products sold by JOVENA.
54 55O UR ENV I R O NM E NTAL I M PAC T
Breakdown of AXIAN's Carbon Sources of Significant Impacts
Footprint (Per Cluster) per Subsidiary
The Finance cluster accounts for approximately 36% of the Group's emissions. ALLOCATION OF GROUP CO2 IMPACT PER SUBSIDIARY AND SOURCE OF EMISSIONS
The Energy and Telecoms clusters together account for approximately 52% of the Group's emissions.
- B
NI financing has a significant impact in terms of AXIAN's emissions because it represents 34% of AXIAN's
emissions and 94% of BNI's.
- Excluding hydrocarbons' extractions and the usage of their products, JOVENA has the second-highest
emissions out of all subsidiaries. Purchasing, distribution and factory (refineries, in this case) are the main
sources of emissions.
- Some entities have a relatively-weak carbon footprint that in fact markedly increases with usage of their
service (MVOLA advances or First Immo rentals' electrical consumption).
36% Finance
35%
CO2
Energy
17% Telecoms 36%
0%
2%
PER CLUSTER 6% Real Estate
5% Open Innovation
& Fintech 28%
3% Travel Energy
Assets Office/Fuel-station Waste
Production—Factories Distribution
5%
Purchasing Usage
34%
13%
12%
2%
6%
9% 5% 5%
2%
7% 4%
2%
5% 1%
5% 1% 1%
3% 2% 0% 0% 0% 0% 0%
0% 1% 0% 0%
BNI JOVENA TELMA FIRST GES MVOLA TOM WELIGHT EDM PULSE NEXTA- CONNECTEO ASS IORS
IMMO SGEM
1%
56 57OUR FLAGSHIP
PROJECTS 2020
60 COVID RESPONSE
70 FLAGSHIP PROJECTS PER CLUSTER
76 AXIAN UNIVERSITY
58 59O UR F L AG SH I P PR OJE C T S
COVID Response
AXIAN did not hesitate to put all that they could at the public's disposal even as it navigated the negative repercussions brought
about by the COVID-19 pandemic. AXIAN's COVID-19 response can be broken down into four categories, namely:
• HSE Rules and Procedures.
• HR policy revisions.
• Donations made by AXIAN Foundation/Company CSR programs.
• Products and offers that were adapted to the situation at hand.
CREATED ADAPTED PRODUCTS
DONATIONS NEW HR POLICIES HSE POLICIES SDG
AND SERVICES
Information MADAGASCAR
CONNECTEO: deployed a dedicated call
MADAGASCAR
• Distributed 2,000 Corona Boky
ALL COUNTRIES
Regular information broadcasts and
ALL COUNTRIES
Providing information regularly and
and awareness centre in less than 24 hours, and made (educational books about the responding to all Axian staff queries via promptly as the pandemic progresses.
campaigns on COVID hotlines 910 and 913 with full
team available to answer the public's
Coronavirus pandemic).
• Awareness campaigns in 18 villages
CHARLIE (AXIAN group's internal social
network).
COVID-19 to limit questions about the pandemic. across the Mahazaza province, where
panic and stress. TELMA: Free SMS broadcasts sent to
all Telma users to share information on
we already created 2 Telma Sekoly
and 1 CSB (partnership with NGO's
MADAGASCAR
SMS broadcasts to all Telma
behalf of the President's Office. Madagascar Hilfe and Un Enfant Par la employees on preventive measures
Main). as well as messages of gratitude and
SENEGAL • Awareness campaign in the Bekopaka encouragement.
• Broadcast information from the region in partnership with UNESCO.
Ministry of Health and Social Welfare
to all Free Senegal subscribers via SENEGAL
SMS. COVID-19 response fund.
• Implemented a USSD service about • Contracted to provide call-centre
information on prevention (partnership service.
with Lafricamobile). • Contributed to national communication
• Free access to coronavirus-related budget.
websites.
TOGO
• SMS broadcasts
• Information-sharing via social media,
company website and emails.
• Shared the link to the country's COVID-
tracking and information website with
all clients via SMS.
COMOROS
• Deployed a free hotline number.
• Managed SMS information-sharing
campaign on the Ministry of Health
and health authorities' behalf.
60 61O UR F L AG SH I P PR OJE C T S
COVID Response
CREATED ADAPTED PRODUCTS
DONATIONS NEW HR POLICIES HSE PROTOCOLS SDG
AND SERVICES
Initiatives to limit MADAGASCAR
• Promoting remote/electronic banking
MADAGASCAR
• Donation of 6,000 boxes of
ALL COUNTRIES
Implementation of far-reaching
ALL COUNTRIES
FOR THE PUBLIC:
transmission solutions such as BNI-NET. Hydroxychloroquine to the Malagasy contingency & continuity plan: • Publishing information about
Government, enough to treat up to preventive measures.
• P
romoting MVOLA mobile-money 2,000 patients. The donation was • Authorisation for leaves. • Steps taken to protect clients in bank
services to limit cash transactions, distributed to hospitals dedicated to • Implementation of remote-work/work- branches, shops and fuel stations that
reduce customers' need to travel and treating coronavirus. from-home for part of the group's remained open to the public.
queue at brick-and-mortar locations. • Distribution of personal-sanitation kits. personnel. • COVID task force set up.
• Majunga: distributed 10,000 Hygiene • Adjustments made to work hours.
SENEGAL Kits (partnership with ANTSIKA JIABY) • Organised quarantine for at-risk FOR EMPLOYEES:
• Campaign to promote the use of Free association. co-workers (recently travelled or MADAGASCAR
Money. • Distributed a further 12,000 kits across participated in events with over 50 • Implemented a protocol to manage
18 villages in the Mahazaza province. attendees). patient care for suspected cases
COMOROS • Reorganised workspaces in line with (in close collaboration with OSTIE,
• Removed all fees for cash transfer SENEGAL social-distancing protocols. Anosiala CHU and the DVSSER).
and remittance operations made via • Financial contributions to the • Organised transport shuttles that • Provided all employees with PPE
MVOLA. disinfection of public places respected social-distancing and (masks, sanitizer, thermometers for
• 50% bonus on purchase of MVOLA (partnership with National Hygiene health protocols for AXIAN personnel temperature screening).
offers. Service). that worked as part of the group's • Strict enforcement of public-health
• Donations of PPE and telephones requisition by the government. and social-distancing measures at all
(Ministry of Health and Social Welfare) • Dispatching of PPE and sanitiser to all AXIAN locations.
personnel. • Disinfection of workspaces and
TOGO shuttles.
• Financial contribution to National MADAGASCAR • JOVENA: support for any emergency
Solidarity Fund. Distribution of COVID Organic (CVO) care, purchase of medication and
for employees wishing to follow said oxygen bottles, distribution of
COMOROS treatment. paracetamol and masks for families,
• Donations of telephones and free creation of a toll-free hotline for
calling to the Scientific Committee employees.
that spearheaded the country's COVID
response.
Logistical Solutions MADAGASCAR
BNI: Opened up BNI-NET electronic
MADAGASCAR
Provide employees with transport
to Reduce banking services to all customers. facilities that comply with public-health
Unnecessary MVOLA: promoted the use of cash
transfers and mobile-money services.
and social-distancing measures.
Travel TELMA SERVICES: Launched a web-
based credit loading tool.
Jovena Drive: Gave small-scale producers
a safety net by allowing them to order
vita Malagasy products during lockdown.
JOVENA: Tasked with maintaining fuel-
station services and energy production/
distribution.
62 63O UR F L AG SH I P PR OJE C T S
COVID Response
OFFERING ADAPTED PRODUCTS AND OFFERING ADAPTED PRODUCTS AND
DONATIONS SDG
SERVICES SERVICES
Improving lifestyle ALL COUNTRIES
ENTIRE GROUP: In order to stay in touch
SENEGAL
Donated free internet for inpatients
ALL COUNTRIES
Provided encouragements and
and providing with loved ones, the group committed to (Ministry of Health and Social Welfare). motivation to AXIAN staff who continued
comfort during maintaining telecommunications, energy to work during difficult periods.
lockdowns and financial services.
MADAGASCAR
Promotions on usual offers (voice, SMS, TELMA: Meal contributions to help
internet, mobile money). employees who reported to work as part
of the company's requisition.
TELMA: Partnered with other telcos to
offer reduced SMS across networks at
10 ar per SMS instead of 120.
Actions taken to MADAGASCAR
CONNECTEO: Set up the hotline 813 to
address Increasing render assistance to battered women.
domestic violence TELMA: Set up the hotline 813 to render
against women assistance to battered women.
during lockdowns
Solutions to Curb MADAGASCAR
TELMA: Promoted Telma's internet offer
MADAGASCAR
• Partnership with startup and incubator
COVID's Impact as a best-in-class support for remote- client Laza-Adina to deploy their
on the Education schooling/homeschooling. educational platform at reduced
Sector NEXTA: Solicited startup and incubator
client Laza-Adina to deploy their
cost: pilot project launched with 350
AKAMASOA students to help prepare
educational platform at reduced cost to for BEPC and another 90 students to
help prepare students for CEPE, BEPC, prepare them for BACC exams.
and BACC in schools affiliated with the • Financial contribution to radiowave
IPT program. emissions project to ensure continuity
in the educational sector, in partnership
SENEGAL with UNESCO and MENEPT +
Free 4G+ modem rental with contracts + participate in tests by selecting and
tripled data. equipping chosen test households to
provide feedback.
TOGO
• Launched 4G+ (4G+ SIMs + 2 GB data SENEGAL
free). • Free access to learning websites for
• “Hot Spot” telephone offer: telephone + students and parents who are FREE
data package advertised digitally and subscribers (Ministry of Education).
in-store.
64 65O UR F L AG SH I P PR OJE C T S
COVID Response
OFFERING ADAPTED PRODUCTS AND
NEW HR POLICIES SDG
SERVICES
Actions to Avoid ALL COUNTRIES
Continuity in payments to suppliers
ALL COUNTRIES
Mandated preservation of jobs:
or Mitigate The and partners at a normal rate. • No layoffs.
Impact of Business • Businesses to continue operating as normal
Closures MADAGASCAR
TELMA: Promoted Telma's internet
(remote work during lockdown, etc.).
services as best-in-class work-from-
home solution.
NEXTA: Continued to support
incubated companies and the country's
entrepreneurial community:
• Incubated company “Green & KOOL”
launched “alt soap” project—collected
used cooking oil from restaurants to
make environmentally-friendly soap.
• Launched “AMI Vita Malagasy”, an
initiative in partnership with JOVENA
and supported by MICA—call-to-tender
for entrepreneurs to submit business
plans for eligible products and services
to be brought to market.
SENEGAL
• Remote-working solutions: Free
modem + 1.5 times normal data
allowance on 100 GB FREE Business
offer.
TOGO
• Remote working solutions: CAFEYN
offer, send 1 SMS to enjoy access to
CAFEYN.
• Relaxed eligibility criteria for
subscription.
• Communications campaign on remote-
working and mobile-money on social
media, in the press and in-store.
66 67O UR F L AG SH I P PR OJE C T S
COVID Response
OFFERING ADAPTED PRODUCTS AND
DONATIONS SDG
SERVICES
Solutions to Combat MADAGASCAR
BNI: 3-month moratorium on all
MADAGASCAR
Distributed basic food supplies
Financial Hardship repayments: for homeless people, as well as
• Pushed back the next 3 repayments incarcerated women and children:
due for all consumer loans and home • 10 tons of rice and 200 blankets
loans for clients facing a risk of partial donated to the Antananarivo
or technical unemployment. municipality.
• Deferred repayment schedule for • 14 50-kilogram bags of rice
medium to long-term financing or delivered to the prison weekly:
renegotiating of more favourable credit 4 for 84 juvenile inmates and 10
facilities for corporate clients who for the incarcerated women.
were impact by the COVID-19 crisis. • A toy and clothes drive organised
MVOLA: Promoted relevant services by Kids Academy and Park Life
as usual, such as MVOLA Avance and in partnership with the AXIAN
mobile-money transfers. Foundation.
SENEGAL
• Elimination of all fees for contacting all
essential-service providers.
• Free recharges (all service fees
eliminated) when recharging phone
balances via Free Money.
TOGO
• Free use of TMoney services: transfers,
deposits, credit recharge for prepaid,
payment of bills and purchases ;
eliminated commission to be paid by
merchants for payments received via
TMoney.
• Increased limits for monthly use and
one-time recharge.
COMOROS
• 20% bonus on 2TàMoi recharges.
Logistical and MADAGASCAR
Used FIRST IMMO headquarters as
Infrastructure Support a depot for medication and basic
In COVID Response food supplies to be distributed as
charitable donations.
68 69O UR F L AG SH I P PR OJE C T S
Cluster-by-cluster: our Flagship Projects.
TELECOMS CLUSTER
This part of the report presents cases per cluster of positive impact generated by the AXIAN Group
and its energy, telecoms, real estate, open innovation & fintech and finance clusters.
Value Chain-wide Digital Inclusion Made Possible
ENERGY CLUSTER by the Let's Connect Cluster
Let's Renew Energy's New Energy Deal The Let's Connect cluster's mission is to give
people access to secure and accessible
time, it favors the creation of new uses such as
telemedicine, e-education or industry 4.0 while
telecom and digital services. This sector's promoting high-speed connectivity, financial
The Let’s Renew Energy cluster has a mission: energy accessible to all by way of adapted contribution to social and economic growth inclusion or adapted technological solutions for
to make energy accessible to the greatest products and services—Axian has partnered with over the years is undisputed and as such, companies.
number by offering products and services Freenlight to supply solar energy at minimum AXIAN continues to work towards Africa's
that meet the everyday needs of all. This cost to over 80% of the Malagasy population digital transformation across the entire value Let's Connect accelerates access to
is critical to responding to the challenge of covered by our mobile networks via MBALIK, a chain. affordable mobile and digital services across
energetic transition. For the AXIAN Group, household-energy system that is available to its area of operation.
energy's New Deal is today. all who are connected to a large distribution The Let's Connect cluster makes impactful
network. It is available both in urban and remote investments in telecoms infrastructure to By reaching 80% population coverage in
To respond, we must first expand access to rural areas. Using fintech solutions, notably a bolster competition in the sector so as to Madagascar, or investing 245 million euros in
renewable energy across the continent. That is mobile payment solution, MBALIK will expand drive digital evolution across Africa. Togo to future-proof Togocom's networks, Let's
Let's Renew Energy's promise as Madagascar's access to cleaner energy for households across Connect addresses societal digital needs and
top solar-energy producer. That status was Madagascar. AXIAN has increased internet speeds for contributes to the growth of mobile internet
only conferred upon us after projects that some 25 million internet users through its connectivity by continuing to expand coverage.
demanded many strategic investments and Today, offering clean energy is no longer enough investments in telecoms infrastructure, such Thanks to a retail network that covers all areas
partnerships; such as, for example, the solar plant to combat climate change—it is time for us to as the laying of 50,000 kilometers of fiber- that the cluster operates in—from urban areas
in Ambatolampy, which is the Indian Ocean's begin the process of implementing carbon-free optic cable (Eassy, METIS, and 2Africa) and to the most isolated rural areas—, the Let's
largest with an installed capacity of 20 MW operations. We try to do this on an everyday its presence across several internet hubs, Connect cluster acts to bolster smartphone
produced from 73,000 solar panels. Through basis by reducing our CO2 emissions and namely London, Paris and Johannesburg. penetration while also promoting more
WeLight, AXIAN now allows 18,000 inhabitants reducing our negative impact. For example, we Concurrently, Towerco of Africa offers active competitive phone bundles.
of 23 remote villages across Madagascar access launched a solar-energy project and installed and passive infrastructure-sharing packages
to electricity that is clean and reliable. This solar panels such that that 40% of our bank such as NetCos, or even Stellar-IX, a company
represents 3,000 households and entrepreneurs, branches are 100% powered by solar energy. that specialises in the construction and
1,200 becoming economically-active and 600 The same is true of 15% of our fuel stations. Our management of data centers. The Let's Connect
gaining extra time to work. WeLight gives headquarters in Antananarivo are also 100% cluster is a force for digital inclusion in Africa's
these inhabitants over nine hours of electricity solar-powered thanks to solar panels that were communities.
frequently and over 300 businesses now enjoy installed to reduce our emissions by as much as
the benefits of electricity. 200 tons of CO2 per year. The Let's Connect cluster brings to market
next-gen mobile connectivity to redefine
The Volobe project will be one of the country's In 2020, 1,800 of our telecom towers across technology and entrepreneurship in
most important electrical-production sites, with Africa became solar-powered. This is a long- countries where it operates.
an installed capacity of 120 MW and production term commitment for Let's Renew Energy, who—
estimated at 750 GW hours per year. In 2025, in surprisingly—transitioned into this sector from Let's Connect brings tomorrow's technology
will fully take over from HFO electrical production oil and gas. In 2010, 100% of the AXIAN group's to market and contributes to Africa's digital
and will supply electricity to over two million electricity consumption came from fossil fuels, revolution. As the first-ever mobile-network
people living across the Toamasina province and now 65% of our electricity consumption is operator in Africa to deploy commercial-scale
and the Antananarivo network. It will drastically sourced from renewables. We are continuing our 5G with Telma Madagascar, and in West
reduce the marginal cost of producing electricity progress in this field to ensure that by 2030, our Africa with Togocom, AXIAN acts to boost the
for JIRAMA and will dramatically increase electrical consumption will be 100% carbon-free. development of African digital hubs while
renewables' share of Madagascar's energy mix. positioning ourselves to become a role model
To take concrete steps in its mission—making of all things digital and innovation. At the same
70 71O UR F L AG SH I P PR OJE C T S
Cluster-by-cluster: our Flagship Projects.
FINANCE CLUSTER O P E N I N N O VAT I O N & F I N T E C H
Sustainable Finance by the The Pan-African development of Mobile
Let's Access Finance Cluster Money by Let's Create
Large portions of developing countries' The results speak for themselves after As the world invariably marches forward, and create more opportunities for the continent's
economies remain informal, and as such, one year in operation: 28.63 billion ariary AXIAN's Let's Create cluster has taken a leading most vulnerable community members.
access to basic banking services such as disbursed to over 2,460 clients—53% of them role in transforming and reimagining our
savings, credit and insurance are limited. women, over 590 farmers to augment their economies to make them more inclusive and In line with this, AXIAN and Orabank recently
Now, AXIAN has used several projects farming and 35 clients who were financing more innovative. One of the key points in this partnered to accelerate financial inclusion
and initiatives to position itself as a great their transition to renewable energy leadership role has been this cluster's role in across Africa. Both parties will leverage cutting-
facilitator of access to banking services production. developing African fintech, most notably mobile edge technology to create innovative financial
for all. money. services (e-money, mobile financial services,
This commitment from the Let's Access online nano-savings) that are purpose-built to
For example, BNI MADAGASCAR is the Finance cluster of the group also means Since 2010, Telma Madagascar has developed help the most impoverished members of Africa's
top-ranked bank in the country in terms seeking bold partners and subscribing to its proprietary mobile-money service MVOLA, communities. This level of integration will allow
of digitising their banking services. Our ambitious investment funds. As part of our which now has over 6 million users. Since 2018, it branches and subsidiaries of the Orabank group
investments have also made it the country's strategy to support development while has become a pillar of support for e-governance to partner with various mobile-money operators
bank that has the largest network of brick- also diversifying throughout Africa, AXIAN and for charity/philanthropy projects by NGOs to create high-quality digital financial services. A
and-mortar locations. AXIAN and its first-rate invested several large impact-investment that operate across Madagascar. We are proud pilot project for this is already underway in Togo:
financial partner opted for a strategy that funds: Adenia Capital IV, ECP IV, Partech to work every day to help channel assistance to Orabank Togo and Togocom will soon launch the
emphasises development while promoting Africa, Ametis, ADPIII, Actis Energy 5 or the most vulnerable members of our communities. Mbanking service.
access to banking services, supports even MIARAKAP, Madagascar's first-ever During 2020, which was most notably
entrepreneurship and supports our corporate investment fund dedicated to supporting punctuated by the COVID-19 epidemic, it was The group recently launched FINTEKO, an entity
clients' growth. As a universal bank, BNI Malagasy VSEs and SMEs. an easy decision to partner with the Malagasy into which all fintech activities will be centralised.
MADAGASCAR hopes to promote financial government to transfer financial assistance FINTEKO will deploy its services across the
inclusion by offering innovative savings via MVOLA to the most vulnerable households. continent during the 2nd trimester of 2021. The
and credit solutions that are tailormade to The TOSIKA FAMENO program is the best first countries to benefit will be in the regions of
every client's needs. To further evidence this example of this: as a partner of the Government Sub-Saharan and West Africa.
commitment, BNI MADAGASCAR disbursed of Madagascar and various sponsors, MVOLA
the most credit facilities to SMEs and micro- transferred over 22 billion ariary to roughly
enterprises. 110,000 households.
AXIAN and BNI also launched KRED, an As a pioneer, learned to leverage both its
innovative microfinance program that gives telecoms and banking expertise to create
Malagasy SMEs and VSEs a purpose-built efficient and accessible services. Today, this
hybrid between digital and financial services. " KRED IS AN INNOVATIVE expertise has been replicated across many key
It also benefits from a partnership with MICROFINANCE SOLUTION markets for Axian, namely in Togo with Tmoney
MVOLA, AXIAN's mobile-money operator THAT OFFERS MALAGASY VSES as well as Senegal with Free Money.
in Madagascar, which effectively makes it AND SMES A PURPOSE-BUILT
unique in Africa: it is a digital microfinance HYBRID OF DIGITAL AND MOBILE The AXIAN group's Open Innovation & Fintech
bank that gives clients access to financial SERVICES. " cluster understands that digital transformation
services while eliminating the need to travel. is a major contributor to economic growth and
we are committed to ensuring that financial
services across Africa create are more useful to
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