COMP COSTS CLIMB HIGHER - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance

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COMP COSTS CLIMB HIGHER - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
CYBER DISCLOSURES: Proposed SEC rules raise concerns - PAGE 4

                                                                  MAY 2022

                                                            SPECIAL
                                                             REPORT
                                                         CLAIMS
                                                     MANAGEMENT
                                                                   PAGE 22

                                      COMP COSTS
                                     CLIMB HIGHER
                                             Aging workforce,
                                       medical inflation, rising wages
                                         drive up claims severity
                                                  PAGE 18
COMP COSTS CLIMB HIGHER - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
With an experienced global claims team and a large, stable balance sheet,
BHSI has the ways and the means to help customers successfully navigate
even the most complex claims. We also have a commitment to claims
excellence, and to doing the very best for each customer – so they can
face down the worst days with confidence and peace of mind.

Claim on.

                                                                                                                                         www.bhspecialty.com

The information contained herein is for general informational purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any product or service.
Any description set forth herein does not include all policy terms, conditions and exclusions. Please refer to the actual policy for complete details of coverage and exclusions.
COMP COSTS CLIMB HIGHER - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
PRESIDENT
Steve Acunto
(Greenwich)
sa@businessinsurance.com

CHIEF OPERATING OFFICER
Stephen Acunto
(Princeton)
                                                                                                                                                                                  COVER STORY
stephen@businessinsurance.com                                                                                                                                                     The aging workforce, medical
PUBLISHER                                                                                                                                                                         inflation and rising wages
Keith Kenner                                                                                                                                                                      that boost indemnity costs
(Chicago)
                                                                                                                                                                                  are driving up workers
kkenner@businessinsurance.com
                                                                                                                                                                                  compensation claims severity.
EDITOR
                                                                                                                                                                                  Helping to offset these
Gavin Souter
(Chicago)                                                                                                                                                                         trends is a decline in claims
gsouter@businessinsurance.com                                                                                                                                                     frequency due to the enhanced
DEPUTY EDITOR
                                                                                                                                                                                  focus on workplace safety
Claire Wilkinson                                                                                                                                                                  in recent years. PAGE 18
(New York)
cwilkinson@businessinsurance.com

ASSISTANT EDITOR
Louise Esola
(New Orleans)
lesola@businessinsurance.com

NEWS EDITOR
                                                       INSIDE
John Obrecht
(Chicago)
jobrecht@businessinsurance.com

SENIOR REPORTER
                                                                                                         SPECIAL REPORT: CLAIMS MANAGEMENT
Judy Greenwald                                                                                           Handling cyber claims demands an immediate, coordinated response by the
(San Jose)
                                                                                                         policyholder, insurer and broker. In another commercial line, the workers compensation
jgreenwald@businessinsurance.com
                                                                                                         sector is using predictive analytics to improve claims management. PAGE 22
REPORTER
Matthew Lerner
(New York)
mlerner@businessinsurance.com
                                                                                                            NEWS ANALYSIS                       CYBER DISCLOSURE
                                                                                                                                                It’s unclear what impact proposed SEC cybersecurity
REPORTER                                                                                                                                        disclosure rules would have on D&O rates. PAGE 4
                                                                                                          FOR BREAKING NEWS
Danielle Ling
(New York)                                                                                                  COVERAGE, VISIT
dling@businessinsurance.com                                                                              businessinsurance.com                  INTEREST RATE HIKES
COPY EDITOR
                                                                                                                                                Rising interest rates could bring higher investment
Brian Gaynor                                                                                                                                    income and changes in exposures. PAGE 6
(Portland)
bgaynor@businessinsurance.com
                                                                                                                                                INTERNATIONAL
ART DIRECTOR                                                                                                                                    The Barbados nonlife insurance market has proved
Jeremy Werling
                                                                                                                                                resilient in terms of profitability. PAGE 14
(Cincinnati)
jwerling@businessinsurance.com

DIRECTOR OF RESEARCH,
PLANNING AND INSIGHTS
                                                                   PERSPECTIVES
Andy Toh
(Chicago)
                                                                   Applying an “all sums” allocation methodology
                                                                                                                                                       VIEW FROM
atoh@businessinsurance.com

MAJOR ACCOUNTS DIRECTOR -
                                                                   to insolvent insurers can have unintended side                                        THE TOP
                                                                   effects, writes Andrew Costigan of Freeborn &
NORTHEASTERN U.S. & INTERNATIONAL
Ron Kolgraf                                                        Peters LLP. PAGE 31
(Boston)
rkolgraf@businessinsurance.com                                                                                                                  LISA DAVIS
HEAD OF SALES, EVENTS                                                                                   OFF BEAT                                Lisa Davis joined
                                                                                                        Colorado knocks out                     Canopius USA, a unit
& REPRINT SALES MANAGER
Susan Stilwill
                                          LEGAL BRIEFS                                                                                          of Lloyd’s insurer
                                                                                                        Mike Tyson’s plan
(Nashville)                               Recent court opinions PAGE 15
                                                                                                        to sell ear-shaped                      Canopius Group Ltd.,
sstilwill@businessinsurance.com
                                                                                                        cannabis gummies.                       as president and chief
VICE PRESIDENT OF MARKETING               OPINIONS
                                                                                                        PAGE 34                                 underwriting officer
Brian McGann                              The cyber liability market has evolved
                                                                                                                                                in September 2020.
(Buffalo)                                 amid the surge in losses. PAGE 30
bmcgann@businessinsurance.com                                                                                                                   Ms. Davis became
                                                                                                                                                CEO, U.S. & Bermuda,
DIGITAL AD OPERATIONS MANAGER             MARKET PULSE
Jordan Kilty                                                                                                                                    in February and is based in Charlotte, North Carolina.
                                          Products, deals and more PAGE 32
(Raleigh)                                                                                                                                       She discusses the specialty insurer’s growth plans, its
jkilty@businessinsurance.com                                                                                                                    strategy to create a strong, multiplatform approach to
                                          PEOPLE
DIGITAL MARKETING MANAGER                                                                                                                       serving the U.S. market, and its management of its cyber
                                          Insurance industry moves PAGE 33
Jen Jonasson                                                                                                                                    exposure. PAGE 16
(Chicago)
jjonasson@businessinsurance.com
                                    BUSINESS INSURANCE (ISSN 0007-6864) Vol. 56, No. 6, Copyright © 2022 by Business Insurance Holdings, Inc. is published monthly by Business Insurance Holdings, Inc., 1030 Lake Avenue,
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                                                                                                                                                                   BUSINESS INSURANCE                      MAY 2022           3
COMP COSTS CLIMB HIGHER - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
NEWS ANALYSIS                                                                                                                          AMBIGUITY
                                                                                                                                                         IN PROPOSED
                                                                                                                                                         RULES RAISES

    Feds outline broad cyber disclosures
                                                                                                                                                          CONCERNS

            BY JUDY GREENWALD
    jgreenwald@businessinsurance.com
                                                                                                                                                         A     lthough the final wording
                                                                                                                                                               of the U.S. Securities and
                                                                                                                                                               Exchange Commission’s
                                                                                                                                                         proposed cybersecurity rules
                                                                                                                                                         has not been determined, a
                                                                                                                                                         provision that would require

P
    roposed U.S. Securities and Exchange                                                                                                                 publicly traded companies to
    Commission cybersecurity rules would                                                                                                                 disclose information about
    provide some much-needed standard-                                                                                                                   “material” cybersecurity
ization for companies seeking to determine                                                                                                               incidents within four business
how much and when to reveal cyber-related                                                                                                                days has some experts worried.
intrusions to their investors, experts say.                                                                                                                For starters, the term “mate-
  It is unclear what impact the rules would                                                                                                              rial” is ambiguous, they say.
have on cyber or directors and officers lia-                                                                                                               “It’s not really clear what
bility rates.                                                                                                                                            is definitively material versus
  Also, some contend that a provision in the                                                                                                             what is not,” aside from situ-
proposed rules that states companies must                                                                                                                ations such as when ransom-
reveal cyber events within four business days                                                                                                            ware shuts a company down
of learning of a “material” incident is unduly                                                                                                           and its data is exfiltrated, said
vague and as it stands would be difficult to                                                                                                             Tara Bodden, general counsel
comply with (see related story).                                                                                                                         and head of claims at insurtech
  In addition to reporting incidents, the pro-                                                                                                           At-Bay Inc. in San Francisco.
posal would require publicly held companies                                                                                                                “There’s not a lot of runway
to disclose their cybersecurity policies and                                                         “investing in cyber security for a long time,”
report on their board’s cybersecurity exper-      “It puts this issue, certainly, closer             and large financial institutions are likely to
                                                                                                                                                         when you demand an organiza-
                                                                                                                                                         tion tell you whether or not an
tise, among other provisions.
  In issuing the proposal, SEC Chair Gary
                                                  to the top of the risk issues for all              be ready as well as other large, publicly held
                                                                                                     companies, said Joshua Gold, a shareholder
                                                                                                                                                         incident was material,” which
                                                                                                                                                         can take several weeks or even
Gensler said in a statement that companies
and investors would benefit if cybersecurity
                                                  public companies, not just technology              with Anderson Kill P.C. in New York.
                                                                                                       But other companies might not “fully
                                                                                                                                                         months to determine, said
                                                                                                                                                         John Farley, New York-based
information “were required in a consistent,       companies or financial institutions, which         appreciate how bad the risk environment is          managing director of Arthur J.
comparable, and decision-useful manner.”                                                             right now” and have not made it a top pri-          Gallagher & Co.’s cyber liability
  The proposed cybersecurity rules join other     probably have the most exposures.”                 ority, he said.                                     practice. “This is a really tough
recent SEC proposals focusing on special          Andrew Doherty,
                                                                                                       Observers say the regulation could have           mandate to meet,” he said.
purpose acquisition companies and disclo-         USI Insurance Services LLC
                                                                                                     implications for both cyber and D&O poli-
sure of climate-related risks, among others.                                                         cies, although these are difficult to determine
  “There was a certain air of inevitability”                                                         at this point.
to the cyber proposal, said Kevin LaCroix,                                                             “Cyber insurance in particular is in a con-
executive vice president in Beachwood, Ohio,      prescriptive guidance” as to what companies        stant state of evolution, so it’ll be interesting
for RT ProExec, a division of R-T Specialty       should be disclosing.                              to see how insurers adjust their language” in
LLC. It had been more than 10 years since           Compliance with the proposal would be            response to the proposed rules, said policy-
the agency first addressed the issue, he said.    somewhat onerous, however, said Andrew             holder attorney James S. Carter, a partner
  The SEC’s Division of Corporation               Doherty, New York-based national executive         with BlankRome LLP in Washington.                     Robert Rosenzweig, New
Finance issued interpretive guidance con-         and professional risk solutions practice             Its effect on the cyber market remains to be      York-based national cyber risk
cerning cybersecurity obligations in 2011,        leader for USI Insurance Services LLC.             seen, as the proposal adds more complexity          practice leader and commercial
then issued additional guidance to reinforce        “Companies will have to revisit their rules      to information sharing, Ms. Groeber said.           New York metro regional leader
and expand upon it in 2018.                       and governance structure” and look at their          “If we discover large numbers of companies        at Risk Strategies Co., said,
  Shannon Groeber, New York-based exec-           board’s cybersecurity experience, he said. “It     are not complying, it puts them at risk of          “Beyond the ability to respond
utive vice president of CFC Underwriting          puts this issue, certainly, closer to the top      being subject to further restrictions of capac-     in that timely a fashion, there
Ltd., said, “We like to see a step toward more    of the risk issues for all public companies,       ity or coverage terms, but it also provides a       certainly is an argument for
                                                  not just technology companies or financial         baseline measure to make sure they’re being         many reasons as to why going
PROPOSED SEC                                      institutions, which probably have the most         protected,” she said.                               public with something that
CYBERSECURITY RULES                               exposures.”                                          Ms. Groeber added that “there could be a          quickly could have ramifica-
                                                    Ms. Groeber described the proposed               very short knee-jerk reaction” in the market        tions” on the business and the
The proposed U.S. Securities and                  requirement to report the board’s cyberse-         while the proposed controls are implemented.        investigation, particularly if the
Exchange Commission cybersecurity
rules would require companies to report
                                                  curity expertise as positive. It elevates recog-     D&O insurers have concerns about cover-           attack is still ongoing.
material incidents on a Form 8-K and provide      nition of the issue to the board level, a direc-   ing cyber claims, particularly regarding their        Mr. Farley said the proposal
periodic disclosure on issues including:          tion in which some companies have already          obligation to provide coverage for investiga-       would also require reporting
                                                  moved, she said.                                   tory and regulatory expenses, Mr. Gold said.        if there were a series of
       olicies and procedures to identify
      P                                             Experts say publicly held companies’ read-       “I think we’ll see more fights, and probably        undisclosed incidents that
      and manage cybersecurity risks.             iness for the proposal varies.                     tougher fights,” on this issue.                     were not necessarily material
       anagement’s role in implementing
      M                                             Some companies are probably making                 Meanwhile, there is a fear that the pro-          individually but become so in
      cybersecurity policies and procedures.      these disclosures already, even if they are        posed rules would “create sort of a roadmap”        the aggregate. How does a
       he board of directors’ cybersecurity
      T
                                                  not necessarily doing so in their SEC              for plaintiffs attorneys, who will look at what     company determine when that
      expertise and oversight.                    filings or in the exact form the agency may        companies have said about board oversight,          is the case? he asked.
                                                  ultimately require, said Matthew McLellan,         seize on subsequent incidents and charge              “There will be those gray
       pdates on previously reported
      U                                           Washington-based managing director and             that the board either made misrepresenta-           areas that need to be sorted
      material cybersecurity incidents.
                                                  D&O product leader for Marsh LLC.                  tions or was not fulfilling its oversight obli-     out,” he said.
Source: U.S. Securities and Exchange Commission     There are companies that have been               gations, Mr. LaCroix said.                                            Judy Greenwald

4      MAY 2022           BUSINESS INSURANCE
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COMP COSTS CLIMB HIGHER - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
NEWS ANALYSIS

          Rising interest rates could boost insurers
           MATTHEW LERNER                                                                                                                                                                  banks raising interest rates faster and

                                                                                                                                                                      federalreserve.gov
     mlerner@businessinsurance.com                                                                                                                                                         more forcefully,” the reinsurer said in
                                                                                                                                                                                           revising its forecast.

C
    ommercial insurers could see higher                                                                                                                                                      Michel Léonard, chief economist for the
    investment income and changes in                                                                                                                                                       Insurance Information Institute in New
    exposures because of recent and pro-                                                                                                                                                   York, said the Fed is looking to end the
jected U.S. interest rate hikes aimed at                                                                                                                                                   year at about 4.3% inflation, down from
curbing inflation.                                                                                                                                                                         current levels nearer to 8%. “We have a
  Whether the monetary policies have                                                                                                                                                       very clear direction. We know inflation will
the desired effect on the economy also                                                                                                                                                     come down and growth will come down.
remains to be seen as policymakers move                                                                                                                                                    That’s very clear and useful,” he said.
forward with plans that appear direction-                                                                                                                                                    Indicators such as the futures markets for
ally in sync but indicate some differences.                                                                                                                                                shipping containers show slowing demand,
  The U.S Federal Reserve Bank’s Federal                                                                                                                                                   Mr. Léonard said. Trading in these futures
Open Market Committee on March 16                                                                                                                                                          markets “gives us a sense of where it’s
increased the target range for the federal                                                                                                                                                 going to be and there is light at the end of
funds rate by a quarter percentage point                                                                                                                                                   the tunnel when looking at futures for con-
                                                   Federal Reserve Chairman Jerome Powell spoke in March after the conclusion of a
to 0.25% to 0.5% and said it “anticipates                                                                                                                                                  tainer rates, and the worst is behind us.”
                                                   two-day meeting of the policy-setting Federal Open Market Committee in Washington.
that ongoing increases in the target range                                                                                                                                                   Although the III sees the U.S inflation
                                                   The Fed is expected to increase interest rates multiple times this year.
will be appropriate,” with one committee                                                                                                                                                   rate reaching Fed targets, Mr. Léonard
member dissenting and supporting a half-           Allianz SE in Munich, sees potential                            inflation, he said.                                                     said it may take into the first or second
point rise.                                        opportunity for insurers in the interest                          The Allianz “base scenario” includes                                  quarter of next year rather than by year’s
                                                   rate hikes.                                                     six rate hikes this year, the first of which                            end. “Our view is Fed numbers are feasi-
“Rate hikes mean profitability will                  The rising rates might present “good
                                                   opportunity to reinvest portions of port-
                                                                                                                   has taken place, and three next year, Mr.
                                                                                                                   Subran said.
                                                                                                                                                                                           ble, but quite fast and steep. The question
                                                                                                                                                                                           is how fast this happens.”
increase on the asset side because                 folios” at higher yields, he said.                                Swiss Reinsurance Co. Ltd. in April                                     Federal Reserve Bank of New York
                                                     “This is quite positive, as rate hikes                        raised its Fed Funds forecast to six rate                               President John C. Williams, who also
we are mostly invested in bonds.”                  mean profitability will increase on the                         hikes this year from four, for a total of 200                           serves as the vice chairman and a per-
                                                   asset side because we are mostly invested                       basis points, implying potential 50 basis-                              manent member of the Federal Open
Ludovic Subran, Allianz SE
                                                   in bonds,” Mr. Subran said of commercial                        point hikes at some of the Fed’s meetings.                              Market Committee, said in recent public
                                                   insurers.                                                       In addition, Swiss Re expects the Bank                                  comments that faced with rising inflation
                                                     Raising interest rates to curb infla-                         of England to hike rates five times rather                              but otherwise strong economies, the Fed
  Roland Eisenhuth, economist and assis-           tion also benefits insurers chafing under                       than four and for the European Central                                  and other central banks have been moving
tant vice president of policy, research and        claims inflation, driven by elements such                       Bank “to likely exit from negative interest                             away from the “extraordinarily accommo-
international in Chicago for the American          as higher building material costs, he said.                     rates by the year end.”                                                 dative” stances they took in early 2020.
Property Casualty Insurance Association,           The property/casualty industry will “wel-                         “Inflation rising further from already                                The Bank of England began raising rates
said higher interest rates will have a pro-        come” the rate hikes to help curb claims                        high levels will likely see major central                               in December, followed by the Bank of
found impact on the overall economy, “and                                                                                                                                                  Canada in March.
this action could also impact the property/        INFLATION EXPECTATIONS                                            Median one-year-ahead expected inflation rate                           Other Federal Reserve officials have
                                                                                                                    Median three-year-ahead expected inflation rate
casualty insurance industry wherever it is                                                                                                                                                 advocated a range of policy alternatives
                                                   10%
linked to the broader economy.”                                                                                                                                                            differing slightly along the way. On
  Potential increases in investment yields          8%                                                                                                                                     March 18, two days after the Fed’s initial
from higher interest rates could help off-                                                                                                                                                 quarter-point hike, Federal Reserve Bank
set any downward pressure on stock valu-            6%                                                                                                                                     of St. Louis President Jim Bullard issued
ations, Mr. Eisenhuth said.                                                                                                                                                                a statement explaining his dissenting vote
  Higher interest rates, however, could             4%                                                                                                                                     in which he called for a half-point hike.
also reduce demand, leading people to                                                                                                                                                        “In my view, raising the target range to
                                                    2%
buy fewer cars or homes, which could                                                                                                                                                       0.5% to 0.75% and implementing a plan
slow the growth of exposures for proper-            0%                                                                                                                                     for reducing the size of the Fed’s balance
ty/casualty insurers.                                          2014         2015         2016          2017         2018      2019      2020       2021      2022                          sheet would have been more appropriate
  Ludovic Subran, chief economist for              Source: Federal Reserve Bank of New York Survey of Consumer Expectations                                                                actions,” the statement said.

                 SUPPLY CHAIN SHORTAGES, STRONG DEMAND DRIVE CURRENT INFLATION

    W       hile raising interest rates has long
            been used as the remedy for rising
            inflation, some experts warn that
    policymakers must tread carefully.
      The causes of today’s inflation are not
                                                    Information Institute in New York.
                                                      Today, U.S. inflation is driven by
                                                    supply chain shortages and very strong
                                                    demand in some sectors, such as pre-
                                                    owned autos. “It’s an inflation driven
                                                                                                                  rates going to do to supply chain delays?
                                                                                                                  Not much,” he said.
                                                                                                                    “If we believe that tightening monetary
                                                                                                                  policy could solve the supply chain crisis
                                                                                                                  in China, this is, of course, wrong,” said
                                                                                                                                                                                    The Federal Reserve’s desire to “come
                                                                                                                                                                                  out big” and control the political narrative
                                                                                                                                                                                  of the situation, must also be carefully
                                                                                                                                                                                  managed, Mr. Subran said. Taking too heavy
                                                                                                                                                                                  a hand could risk recessionary conditions.
    the same as those from the past, they say.      by an economy that’s recovering and                           Ludovic Subran, chief economist for                               “The Fed as the lender of last resort for
      “The inflation we have now is different.      that’s doing well,” Mr. Léonard said.                         Allianz SE in Munich. He also sees some                         the U.S. and the world” has increased its
    It’s not driven by the same drivers,”           “Will increasing intertest rates have the                     strength in the U.S economy, partially                          prominence and makes crafting monetary
    like oil prices in the 1970s, said Michel       desired impact on the scale desired?”                         because of the stimulus payments                                policy more complicated, he said.
    Léonard, chief economist for the Insurance        For instance, “what’s raising interest                      during the COVID-19 pandemic.                                                                Matthew Lerner

6     MAY 2022       BUSINESS INSURANCE
COMP COSTS CLIMB HIGHER - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
COMP COSTS CLIMB HIGHER - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
NEWS ANALYSIS                                                                                                                                   INSURERS
                                                                                                                                                              LIMITING
                                                                                                                                                             EXPOSURES

      War in Ukraine prompts exclusions                                                                                                                   E     xclusions added to
                                                                                                                                                                representations and
                                                                                                                                                                warranties insurance
                                                                                                                                                          policies will limit insurers’

      in European M&A insurance market
                                                                                                                                                          exposure to the Russia-
                                                                                                                                                          Ukraine conflict, experts say.
                                                                                                                                                            If a target being acquired
                                                                                                                                                          has exposure to the conflict
                                                                                                                                                          — a known political exposure
                                                                                                                                                          — transactional risk insurers
        BY CLAIRE WILKINSON                                                                                                                               will exclude it, said Larry
    cwilkinson@businessinsurance.com                                                                                                                      Shapiro, San Francisco-
                                                                                                                                                          based managing director and

M
      ergers and acquisitions insurance buyers                                                                                                            representations and warranties
      have seen exclusions added on policies                                                                                                              insurance team leader at
      since the invasion of Ukraine and the                                                                                                               Alliant Insurance Services Inc.
imposition of international sanctions on                                                                                                                    Insurers have responded
Russia and Belarus, but whether the conflict                                                                                                              with either a broad exclusion
will affect insurance prices remains unclear.                                                                                                             of any exposure related to
  Pricing, which jumped due to a surge of                                                                                                                 Russia, Ukraine or Belarus,
M&A deals in the fourth quarter of 2021,                                                                                                                  or with a more tailored
was up in the first quarter of this year from                                                                                                             response in which they
the year-earlier period but down from the                                                                                                                 would still expect to exclude
fourth-quarter high, experts said.                                                                                                                        a related exposure but only
  Issues like the war tend to affect coverage                                                                                                             if it’s applicable, he said.
rather than price, said Emily Maier, partner                                                                                                                William Monat, Chicago-
and senior vice president, national group lead-                                                                                                           based global head of
er of M&A insurance, at Woodruff Sawyer &                                                                                                                 transactional liability
Co., who is based in Austin, Texas.                                                                                                                       at Mosaic Insurance
  “The issue is always the precise nature                                                                                                                 Holdings Ltd., said insurers
of coverage that is or isn’t provided” under                                                                                                              are concerned about
representations and warranties policies, Ms.       insurer Liberty Mutual Insurance Co.                to be strong, experts said.                        underwriting to the exposure
Maier said.                                          “We’ve seen some capital constraints caused         William Monat, Chicago-based global head         and underwriting to make
  In the fourth quarter of last year, insurers     by the rapid growth last year of the class.         of transactional liability at Mosaic Insurance     sure they are not covering
didn’t have the resources to deal with the         Certain reinsurers got concerned about over-        Holdings Ltd., said U.S. deals are still moving    any known exposure.
increased demand for coverage, said Craig          aggregation and told insurers and MGAs to           forward and getting done.                            Jay Rittberg, managing
Schioppo, Melville, New York-based global          control their line usage better and write less        “There is more impact on the international       principal at Euclid
head of transactional risk at Marsh Specialty.     business,” he said.                                 cross-border deals. When you look at U.S.          Transactional LLC in New
  “Since then, prices have peeled back a                                                               domestic deals it depends on whether that          York, said if there is any
bit, by 10% or 20% since December,” Mr.
Schioppo said.
                                                   “Sometimes there are indirect impacts               business has international touch points, such
                                                                                                       as on the supply chain, operations, counterpar-
                                                                                                                                                          Russia-Ukraine exposure
                                                                                                                                                          at the submissions stage
  If there’s tangential exposure on a deal that
makes the risk of loss higher, it may affect
                                                   of war that might increase the loss profile         ty credit risk,” Mr. Monat said.
                                                                                                         There is no material effect on U.S. deals with
                                                                                                                                                          the insurer would “broadly
                                                                                                                                                          exclude operations, sales or
pricing or terms, said Jay Rittberg, manag-        of a business, and we might use terms,              a fully domestic supply chain, operations and      dealings with counterparties
ing principal at Euclid Transactional LLC                                                              sales, he said.                                    in those countries.”
in New York.                                       conditions, retentions and other things.”             Euclid is seeing “minimal impact” so far           If there is no connection at
  “Sometimes there are indirect impacts of         Jay Rittberg,
                                                                                                       on how much business it is signing up, Mr.         the submissions stage, it will
war that might increase the loss profile of a      Euclid Transactional LLC
                                                                                                       Rittberg said.                                     continue to evaluate the deal
business, and we might use terms, conditions,                                                            “There’s more of an impact on deal closings,     during the diligence process
retentions and other things,” Mr. Rittberg said.                                                       but people are still agreeing to buy and sell      and may exclude then if it
  The conflict has probably added an ele-                                                              companies,” he said.                               sees something, he said.
ment of caution to the market, said Rowan            A heightened level of claims activity in the        Larry Shapiro, San Francisco-based manag-          “We don’t have a blanket
Bamford, London-based president of Liberty         last couple of years also lent support to last      ing director and representations and warran-       exclusion currently because if
Global Transaction Solutions, a unit of U.S.       year’s pricing levels. “Carriers are making         ties insurance team leader at Alliant Insurance    you’re looking at a company
                                                   sure they’ve got rate adequacy on their book,”      Services Inc., said deals involving targets with   that grows grapes in the
                                                   he said.                                            operations in the region or a connection to the    Midwest, you probably don’t
                                                     On a global basis, marketwide pricing was         conflict may be on hold.                           need an exclusion like
                                                   up 10% in the first quarter versus the first          “We had one buyer that had operations and        this,” Mr. Rittberg said.
                                                   quarter of 2021, Mr. Bamford said.                  employees in the region and they slowed the          The situation is evolving
                                                     In the U.S. market, so far there doesn’t          deal down just to evacuate their personnel. But    and it’s important for buyers
                                                   appear to have been much of a pricing impact        other than that, I haven’t seen a direct impact    to do their diligence and
                                                   from the Russia-Ukraine conflict, said Scott        on deal flow,” he said.                            understand what operations,
                                                   Pegram, head of Americas at Liberty Global            It’s too early to tell whether there will be a   sales, suppliers and other
                                                   Transaction Solutions in New York.                  significant effect on deal volume, said Randi      relationships may exist
                                                     “Any changes that we have seen, it would be       Mason, co-head of the corporate practice at        in Russia, Ukraine and
                                                   hard for us as a market to understand if that is    law firm Morrison Cohen LLP in New York.           Belarus, said Randi Mason,
                                                   related to or impacted by the conflict,” he said.     “Deal volume is still quite high. It’s not at    co-head of the corporate
                                                     Meanwhile, deal volume has declined in            the same pace that it was in the last quarter of   practice at law firm Morrison
                                                   Europe in the wake of the conflict, but deal        2021, but the first quarter is never as busy as    Cohen LLP in New York.
                                                   and submission flow in the U.S. still appears       the fourth quarter,” Ms. Mason said.                               Claire Wilkinson

8    MAY 2022      BUSINESS INSURANCE
COMP COSTS CLIMB HIGHER - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
COMP COSTS CLIMB HIGHER - SPECIAL REPORT CLAIMS MANAGEMENT - Business Insurance
2022-2023
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                    HEAD OF SALES - EVENTS            events@businessinsurance.com
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NEWS ANALYSIS

             Positive drug tests increase for drivers
         BY DANIELLE LING                                                                                                                                  impression that they are cleared to use it
     dling@businessinsurance.com                                                                                                                           with a medical card, experts say.
                                                                                                                                                             “We are seeing the trend of some employ-

R
    ising drug positivity rates among                                                                                                                      ers choosing to either take marijuana out of
    truck drivers and other transportation                                                                                                                 their drug testing panel or not disqualifying
    workers are raising safety concerns.                                                                                                                   individuals from having a positive marijua-
  And while some other employers are                                                                                                                       na result from employment,” she said.
relaxing drug policies in response to the                                                                                                                    These practices outside of the safety-
shifting social and legal landscape on can-                                                                                                                sensitive workforce could have implica-
nabis and a nationwide labor shortage,                                                                                                                     tions for federally mandated employers
the transportation industry can’t do that,                                                                                                                 in screening potential employees, Ms.
because the U.S. Department of Trans-                                                                                                                      Mueller said.
portation requires companies to test those                                                                                                                   “We definitely want to understand the
who drive for a living.                                                                                                                                    risks that can be caused by not knowing
  For those working in the transportation                                                                                                                  the background of an individual you may
industry, the 2021 drug positivity rate                                                                                                                    be putting into a safety-sensitive posi-
was 2.2%, higher than in 2017, and in                                                                                                                      tion,” she said.
line with an overall rise in positive drug                                                                                                                   Brian Hammer, Durant, Iowa-based
tests for all workers, according to data                                                                                                                   safety advisor to the American Society of
released in March by Quest Diagnostics            DRUG VIOLATIONS REPORTED                               positive drug tests. Its monthly Drug and         Safety Professionals and fleet consultant
Inc., which provides drug screening for           TO CLEARINGHOUSE                                       Alcohol Clearinghouse report from Febru-          at N at io n wid e M ut ual I n s uran c e
employers nationwide.                                Actual knowledge of a drug violation                ary documented a rise in truck driver vio-        Company, said the FMCSA Drug and
  For those in safety sensitive positions,           Drug test refusal                                   lations with CBD, marijuana and cocaine.          Alcohol Clearinghouse rules that took
pre-employment positivity increased                  Positive drug test                                    Since the Clearinghouse took effect in          effect two years ago documenting positive
9.5% from 2017 to 2021, while post-                                                           5,324      Jan. 2020, marijuana was increasingly the         drug tests have contributed to hiring
                                                         4,861
accident positivity increased 41.9%. In                                                        696       most prominently used substance, with             challenges amid a major labor shortage in
2021,​post-accident positivity was higher                 693               3,896                        58,904 positive results, FMCSA reported.          the trucking industry.
when compared with pre-employment                                            628                         The surprise second — increasing in                 Acceptance of marijuana use among
positivity, according to Barry Sample,                                                        4,542      positivity in 2021 after five years of steady     the general population makes it harder to
                                                         4,017
Seneca, South Carolina-based senior                                         3,184                        declines — was cocaine, with 16,218               attract and retain workers in safety-sensi-
science consultant for Quest Diagnostics.                                                                positives. Meth accounted for the third           tive functions, he said.
He called the findings “of concern” for                                                                  highest cause of positive tests at 9,940.           “With the Clearinghouse, it’s pretty hard
                                                      FEB 2020            FEB 2021            FEB 2022
a federally mandated, safety-sensitive                                                                     Since 2017, 10 states have legalized the        to hide a positive drug test — three years
                                                  Source: U.S. Department of Transportation
workforce, most of which he says are                                                                     recreational use of marijuana, bringing           ago, that wasn’t the case,” Mr. Hammer
those in the trucking industry.                   semi-synthetic opiates, Mr. Sample said.               the total number to 18 states.                    said. “But today it is, and it makes it strict-
  “What is a little bit novel is looking            “By 2021, that difference increased                    “The increase in marijuana positivity is        er for trucking companies to hire.”
at marijuana and cocaine,” he said,               five-fold,” he said. “Correlation doesn’t              a concern,” said National Safety Council’s          On several fronts, the evolving methods,
stating that in the case of marijuana, the        equal causation, but it certainly raises, at           Katie Mueller, who is the Yukon, Okla-            perceptions and rules on marijuana use and
positivity rates on post-accident versus          least in my mind, a level of concern that              homa-based senior program manager of              drug testing can be understandably confus-
pre-employment was just under a 4%                somebody who uses these drugs is more                  the organization’s impairment practice,           ing for workers, Mr. Hammer concedes.
difference — meaning drivers are possibly         likely to be involved in an accident and               especially given recent renewed efforts in          To advise employers on these issues,
testing negative in pre-employment but            have higher positivity rates.”                         Congress on legalization.                         Ms. Mueller said NSC has gathered
positive post-accident.                             Overall, after five years of steady                    The U.S. House of Representatives has           perceptions from companies and found
  The difference between post-accident            declines for drivers, marijuana increased              passed a bill to federally legalize mari-         employees need more clarity on their
positivity testing increasing at a greater        8.9%, amphetamines increased 7.8%, and                 juana, but the measure is expected to be          company policy around marijuana use.
rate than pre-employment testing was              cocaine increased 5.0%.                                challenged in the Senate. Medical mari-             “We encourage employers to establish
driven by higher positivity on post-                The Federal Motor Vehicle Carrier Safe-              juana, legal in 39 states and D.C., is also       those policies and communicate them
accident tests for marijuana, cocaine and         ty Administration also reported a rise in              problematic because it gives workers the          clearly to their employees,” she said.

    TRUCKING GROUPS, DRIVERS ASSOCIATION CLASH OVER PUSH TO ADD HAIR TESTING

A    s employers grapple with the surge
     in both regulatory drug testing
     requirements and drug positivity rates
in the federally regulated safety-sensitive
workforce, there has been a push to expand
                                                  Department of Health and Human Services.
                                                    “Hair offers the advantage. While it may
                                                  not be good for post-accident or reasonable
                                                  suspicion tests, it is a very good test at
                                                  detecting a pattern of repetitive use,” said
                                                                                                         what somebody has a pattern of doing.”
                                                                                                           Some trucking companies have already
                                                                                                         adopted this testing method, according to
                                                                                                         Mr. Sample, who said companies believe
                                                                                                         that testing detects and deters drug use by
                                                                                                                                                          testing programs, OOIDA opposed the
                                                                                                                                                          addition of hair testing.
                                                                                                                                                            Todd Spencer, president and CEO of
                                                                                                                                                          OOIDA said some of the key issues with
                                                                                                                                                          hair testing include false-positive results for
drug testing modalities for truck drivers.        Barry Sample, Seneca, South Carolina-                  employees.                                       certain drugs and compromised results due
  The American Trucking Association, the          based senior science consultant for Quest                The Owner-Operator Independent Drivers         to environmental conditions and variances
Alliance for Driver Safety & Security and         Diagnostics Inc.                                       Association, which represents small-             in hair types.
other trucking groups have proposed adding          “In many ways, it’s a lifestyle test,” he            business truckers and professional truck           Mr. Spencer said the addition of hair
hair testing to the Federal Motor Vehicle         said, appropriate for pre-employment,                  drivers and has over 150,000 members,            testing to the mandatory guidelines would
Carrier Safety Administration program,            return-to-duty, follow-up or random types              opposes the proposition. In its response         also burden truckers already overwhelmed
aided by a proposed congressional mandate         of tests. “It doesn’t tell you what you did            to a notice from the FMCSA on proposed           with “volumes of regulations.”
to “accelerate” this initiative within the U.S.   recently, but it certainly can help inform             guidelines for federal workplace drug                                             Danielle Ling

                                                                                                                                                         BUSINESS INSURANCE             MAY 2022       11
APPEAL
                                                  OF GLOBAL
                                                  INSURANCE
                                                  PROGRAMS
                                                    GROWS
                                           SAN FRANCISCO — Risk managers
                                           need to keep track of an organization’s
                                           international exposures as a growing
                                           number of U.S.-based businesses            Andy Zoller, Dallas-based head              program sector is property risks and in
                                           expand their facilities and operations     of international programs for U.S.          the last few years it has seen increasing
                                           globally.                                  national accounts and middle markets        demand for casualty, financial lines,
                                             Demand for global insurance pro-         at Zurich North America.                    and directors and officers liability
                                           grams is accelerating as a broad range       A regional business in the U.S. could     coverage, Mr. Porter said.
                                           of businesses, from middle-market to       have customers that are outside the           Many multinationals use their
                                           larger multinationals, turn to them to     U.S. and “might need an exporters           captive insurers alongside their global
                                           manage their exposures across multiple     policy, or they may travel for a seminar    program, said Brian McNamara, Ber-
                                           countries.                                 and need a kidnap and ransom policy,”       muda-based head of global fronting at
                                             Multinational companies are              Mr. Zoller said.                            Allianz Global Corporate & Specialty
                                           navigating a complex global risk envi-       “We’ve seen an increasing shift in        SE, a unit of Allianz.
                                           ronment coming out of the pandemic,        the number of global cyber programs,          “Captives have become increasingly
                                           and for many a global program may          D&O programs, the professional              more popular simply because there is
                                           make sense, said experts interviewed       programs, where more local offices are      a lack of capacity in certain areas and
                                           at the Risk & Insurance Management         being requested to have certificates for    then the effective rate increases on
                                           Society Inc.’s Riskworld conference in     local insurance in those lines than they    certain lines of business have driven
                                           San Francisco last month.                  have in the past and more countries are     more companies to either increase
                                             Businesses are looking for every edge    offering those coverages,” he said.         utilization of the captive they’ve got
                                           they can find to manage costs, create                                                  or form a new captive or cell captive to
                                           efficiency and ensure consistency in                                                   deal with that,” Mr. McNamara said.
                                           the way their operations are protected,    “Think about what risk managers               Financial lines, errors and omissions,
                                           and a global program provides that
                                           opportunity, said David Rahr, global
                                                                                      are facing today. (A few) years ago,        directors and officers liability and
                                                                                                                                  cyber liability have been among the
                                           leader of multinational at Marsh LLC,      COVID didn’t exist; now the political       most popular lines of business for

A
                                           who is based in Chicago.                                                               multinational captives, he said.
            BOU T 8,500 people
                                             “Think about what risk managers          issues in Ukraine and Russia                  Risk managers should evaluate all
                                           are facing today. (A few) years ago,                                                   the options when looking at how to
            attended Riskworld, the        COVID didn’t exist; now the political      have presented themselves.”                 manage their international exposures,
            Risk & Insurance Man-          issues in Ukraine and Russia have                                                      said Lori Seidenberg, New York-based
                                                                                      David Rahr, Marsh LLC
                                           presented themselves. The risk land-                                                   global director, real assets insurance
            agement Society Inc.’s         scape has changed dramatically,” Mr.                                                   risk management, at Blackrock Inc.
            a nnu a l c o n f er en c e,   Rahr said.                                                                               “We looked at how we could consoli-
                                             On top of this, risk managers are          In the past year, Zurich has added        date programs and leverage our market
            in San Francisco last          facing 17 straight quarters of rate        around 10 to 15 local cyber coverage        share and our spend. What we found
            month. It was RIMS’            increases, he said.                        wordings globally in response to            was the best step we could do and what
first live annual conference since           A growing number of middle-market        customer demand. “We’re up to 30            could benefit the individual countries
                                           businesses have international activities   countries now where we can offer local      was to have more regional policies,”
2019. The 2020 conference, which           and operations, said Alfred Bergbauer,     cyber wordings,” Mr. Zoller said.           Ms. Seidenberg said.
was to take place in Denver, was           New York-based head of captives,             William Porter, head of international       Finding an insurer willing to do a
canceled due to the COVID-19               multinational, programs and TPA            programs for the Americas at Swiss          global program was hard because so
                                           services at the Hartford Financial         Re Corporate Solutions in New York,         many countries have local require-
pandemic and the 2021 conference           Services Group Inc.                        said most of its U.S.-based clients are     ments, she said.
slated for Chicago was converted             For example, a business defined as       buying global programs in which all           “We also found that from a premium
into a virtual meeting. Risk man-          small in the U.S. that is buying a busi-   their coverage needs throughout the         perspective we weren’t doing any one
                                           nessowners policy from The Hartford        world are rolled up.                        specific region justice, so consolidating
agers and insurance professionals          could have 30 manufacturing plants           Such programs are typically structured    from a regional perspective was very
attended sessions and held in-             overseas, Mr. Bergbauer said.              with a master policy issued in the U.S.     beneficial for us,” Ms. Seidenberg said.
                                             “As we work with producers to talk       that sits over the worldwide risks for a      As Blackrock’s renewals come up
person meetings to discuss topics          with companies about their operations      particular company, and individual local    in countries outside the U.S., the
ranging from market conditions             and how best to protect their income       policies issued in the various countries    markets, terms and conditions are
and political risk to cyber liability      statement, cash flow and balance           in which it does business.                  starting to look more like U.S.-based
                                           sheet, we’re finding a large number are      Laws and regulations vary by              forms and the pricing is more like a
and climate change. Following              underinsured or improperly insured         country as to which exposures should        hard U.S. market, she said.
is some of Business Insurance’s            when it comes to foreign programs,”        be covered by a local insurer licensed        “The more my other regions come up
coverage of the conference. More           he said.                                   to conduct business in a particular         for renewal, the more they are looking
                                             More companies are going global          country, as do tax requirements.            like a challenging U.S. market,” Ms.
coverage from RIMS is available            every year, which is increasing demand       About 90% of Swiss Re Corporate           Seidenberg said.
at businessinsurance.com.                  for different types of coverage, said      Solutions’ portfolio in the international                           Claire Wilkinson

12   MAY 2022    BUSINESS INSURANCE
TECHNOLOGY
    BUILDING DATA                                                                                   In addition, organizations should have
                                                                                                  separate response plans for data breach-                   SOLUTIONS
   BREACH RESPONSE                                                                                es and ransomware attacks, to ensure                     CAN HELP CLOSE
    PLANS REQUIRES                                                                                the right response team is in place for
                                                                                                                                                            GAP ON RISK
                                                                                                  each type of event. “You have to make
      TEAMWORK                                                                                    sure you have the people in the room,”
                                                                                                  Ms. Novoa said.                                      SAN FRANCISCO — The laundry
  SAN FRANCISCO — With the                                                                          Gap does an annual table-top ransom-               room in the home of Richard La Gala,
  increase in cybercrime over the past two                                                        ware exercise with its senior executives             vice president, risk control services inno-
  years, risk managers should work with                                                           that is led by an outside consultant. It             vation, for insurer Sompo International,
  leaders throughout their organizations                                                          plays out scenarios in which executives              flooded 12 times in 20 years — an issue
  to develop breach response plans and                                                            have to make decisions on whether                    that was mitigated by installing leak
  train all employees, a risk manager said.                                                       to pay a ransom demand. “It’s very                   detection sensors, he said.
                                                                               Jenny Novoa
    “As a risk manager, you have to part-                                                         important to have a specialized plan,”                 Two factors are driving innovation
  ner with the right people in your orga-          “My team has to have specialized               Ms. Novoa said.                                      in risk management in business: losses
  nization,” said Jenny Novoa, senior            training every year because they have              To mitigate losses, organizations                  and the widespread personal adoption of
  director of risk management and safety         access to the HR database. You have to           should also prioritize their IT systems              technology to improve lives, according to
  at Gap Inc. in San Francisco.                  have that process in place,” Ms. Novoa           and decide which ones have to be                     Mr. La Gala, during a session on inno-
    She was speaking last month during a         said.                                            replaced immediately and which ones                  vation in risk management at Riskworld,
  session of Riskworld, the Risk & Insur-          Training of all staff on data security         do not. “Services to recover backups are             the Risk & Insurance Management
  ance Management Society Inc.’s annual          issues is also important because any             expensive, depending on the level of                 Society Inc.’s annual conference in San
  conference in San Francisco.                   employee can allow criminals access to           service you require,” Ms. Novoa said.                Francisco last month.
    Ms. Novoa said she works closely on          a corporate system by clicking on a link           In addition, organizations should                    “The reason we are seeing a lot of
  cyber risk with Gap’s chief information        in an email, she said.                           identify breach response vendors —                   applications in the commercial space
  security officer and chief privacy officer,      In addition, organizations should hold         including law firms, credit-monitoring               is because of what we are seeing in the
  who do regular audits of the company’s         regular events, such as a cybersecurity          services, call centers, public relations             personal space,” Mr. La Gala said.
  vendors, including cloud data storage          month, to maintain awareness of the              and crisis management service provid-                  Emerging technologies can help com-
  vendors, from a cybersecurity perspective.     issue, Ms. Novoa said.                           ers, and ransomware negotiation firms                panies mitigate both property and people
    Internal access to data also needs to          “Your employees can hurt you, so you           — and have them pre-approved by                      risks. These include “smart buildings”
  be carefully vetted, with restrictions         want to make sure that it’s front of mind        insurers, she said.                                  that can detect water leaks, wearables
  imposed at an individual level. For            for them,” she said.                               And organizations should build a                   that can correct ergonomics, sensors that
  example, Ms. Novoa has claims report-            C-suite executives and their assistants        relationship with their local FBI office.            can detect dangerous chemical leaks, and
  ing staff who need access to the compa-        should have specialized training because         “They are there to assist you,” Ms.                  applications to track fleet driver behaviors.
  ny’s HR systems, but she does not need         they are often the targets of attacks, Ms.       Novoa said.                                            “Look at your losses and see what’s
  access to the system, she said.                Novoa said.                                                                    Gavin Souter           there,” Mr. La Gala said.
                                                                                                                                                         Mr. La Gala said some issues, such
                                                                                                                                                       as proving return on investment to
                                                                                                                                                       company executives, can be managed by
                                                                                                  due to soot and heat, Mr. Lubben said.               partnering with insurers, who can help
                                                                                                    It can be hard to get operations to buy            vet programs and devices and create
                                                                                                  into business continuity plans, but it “pays         pilot and test programs to help gather
                                                                                                  dividends for us,” he said. In addition to           data that shows how losses are mitigated
                                                                                                  having buffers, it’s important to ensure             with technologies.
                                                                                                  that facilities have a plan if the fire spreads,       Angelica Caldevilla, risk manager for
                                                                                                  such as proper storage of combustible and            Kawasaki Motors Corp., U.S.A., said
                                                                                                  inflammable materials, he said.                      a noticeable increase in frequency and
                                                                                                    Climate change risk management is                  severity of vehicle accidents among trav-
                                                                                                  increasingly becoming part of organiza-              eling sales staff spurred the company to
                                                                                                  tions’ enterprise risk management pro-               pilot an application that tracked a driver’s
                                                                                                  grams, Mr. Lubben said. Listing climate              speed and road behaviors, which were
                                                                                                  change on its risk register has brought              then used to provide additional training
 RISK MANAGERS                                  San Francisco last month.
                                                  It sends engineers out regularly to test
                                                                                                  visibility to the risk to Henry Crown’s
                                                                                                  board and senior management, he said.
                                                                                                                                                       or, in some cases, rewards.
                                                                                                                                                         “We were trying to think of a way to
CAN HELP MITIGATE                               the construction of hotel properties to             “When they’re making strategic deci-               get ahead of these issues and be proac-
  CLIMATE RISKS                                 make sure they can withstand hurricanes
                                                and floods, she said. “We don’t want
                                                                                                  sions about acquisitions, for instance …
                                                                                                  we can start to think about where a target
                                                                                                                                                       tive,” she said. “We wanted to reduce
                                                                                                                                                       distracted driving. People are talking and
SAN FRANCISCO — Business recovery               guests worrying about the roof or walls           company is located and how climate                   texting while driving.”
plans and enterprise risk management            flying off,” she said.                            change will affect those facilities we are             Some of the challenges in bringing the
programs are among the strategies that            Ahead of hurricane season it also               purchasing,” he said.                                app to drivers’ phones included privacy
can help risk managers tackle climate           contacts its hotels to make sure they are           When it comes to insurance, retaining              issues, she said.
risks, experts say.                             ready and are testing their emergency             a larger portion of the risk through                   Mr. La Gala said that’s where working
  Retreating from climate risk isn’t an         preparedness plans and conducting drills.         self-insured retentions and using a captive          with vetted technology companies can
option because “people are always going           Businesses can mitigate the effects of          insurer may help mitigate the impact of              help — most have legal advice and
to vacation where the earth moves and           wildfires by building defensible space            climate risks, the risk managers said.               guidelines for technology.
wind blows,” said Jennifer Pack, director       around properties and having sound                  In Hurricane Maria, the retentions in                                             Louise Esola
of risk management at Hyatt Hotels              business continuity plans, said Michael           Hyatt’s property insurance program were
Corp., which has a portfolio of more than       Lubben, director, global risk manage-             so high that there was no insurable loss
1,100 hotels and resorts in 70 countries.       ment, at Henry Crown and Co./CCI.                 to the program for its Florida properties,
  Hyatt’s risk management focus is on             For example, designing a golf course            Ms. Pack said.
making sure its hotels are protected prop-      around a high-end resort helped mitigate            “If you work with underwriters that
erly and they have sound business recovery      the impact of the Thomas wildfire in 2018         don’t really like the risk the first thing is
plans, Ms. Pack said during a session at        on one of the company’s properties in Cal-        to take a higher retention,” Mr. Lubben
the Risk & Insurance Management                 ifornia. As a result, there was no direct fire    said. “Sometimes that helps.”
Society Inc.’s Riskworld conference in          loss to the resort, though it did suffer losses                                Claire Wilkinson

                                                                                                                                                     BUSINESS INSURANCE           MAY 2022       13
INTERNATIONAL

     PROFILE: BARBADOS
                                                                                                                                                                               MARKET
                                                                                                                                                                               DEVELOPMENTS
                                                                                                                                                                               Updated April 2022
                                                                                                                                                                               ■	Following a GDP contraction
                                                                                                                                                                                 of almost 18% in 2020, the
                                                                                                                                                                                 expected recovery in 2021 of

     101
                                           The Barbados insurance market in 2020 ranked 101st                                                                                    around 10% was affected by a
                                           globally in property/casualty premiums, trailing                                                                                      surge in COVID-19 cases during
                                           larger Caribbean island states Jamaica (83rd) and the                                                                                 the first quarter, then the onset
                                           Bahamas (88th) but ahead of the U.S .Virgin Islands                                                                                   of the Delta variant of the
                                           (107th) and Antigua and Barbuda (130th). Growth in                                                                                    virus. Continued restrictions on
                                           2019 of 9.6% in premiums was the highest since 2013.                                                                                  global travel were a key factor
                                           2020 saw a contraction in nonlife premiums of 6.97%                                                                                   in preventing an economic
                                           to BBD 453.7 million ($248.4 million), but the market                                                                                 return to pre-pandemic levels.
                                           proved resilient in terms of profitability despite the                                                                              ■	Despite a contraction of 6.6% in
                                           decline. Although there were claims in Barbados from                                                                                  premiums written by property/
                                           the eruption of La Soufriere volcano in Saint Vincent                                                                                 casualty insurers in 2020, with
                                           in April 2021 and the passage of Hurricane Elsa in                                                                                    the small marine aviation and
         GLOBAL                            July 2021, neither event caused major market losses.                                                                                  transit sector the most seriously
       P/C MARKET                          Mergers and acquisitions in recent years are expected                                                                                 affected in percentage terms —
        RANKING                            to strengthen the market in Barbados.                                       AREA                                                      showing a drop of 25.7% — the

                                                                                                                       166
                                                                                                                                                                                 market proved resilient in terms of
                                                                                                                                                                                 profitability. The absence of losses
                                                                                                                                                                                 from natural perils and the positive
           MARKET SHARE                                                                                                                                                          effects on property and auto
                                                                                           PROPERTY                                                                              loss ratios of reduced economic
                   MARINE,                                                                   36.8%                     square miles                                              activity and traffic, respectively,
                  AVIATION &                                                                                                                                                     enabled the market to show an
                   TRANSIT                                                                                                                                                       underwriting profit for the first
                     1.2%                                                                                                                                                        time in at least five years, while
                                                                                                                                                                                 pre-tax profits were also at their
                MISC.
                2.0%                                                                                                   POPULATION                                                highest level over that period.

                                                                                                                       302,674
                                                                                                                                                                               ■	September 2021 saw the
           PA & HEALTH                                                                                                                                                           announcement of Bermudian
          CARE WRITTEN                                                                                                                                                           Coralisle Group’s acquisition
            BY NONLIFE                                                                                                                                                           of Massy United, one of the
            COMPANIES                                                                                                                                                            market leaders. Once known as
                7.1%                                                                                                                                                             Colonial Group, CG was primarily
                                                                                             AUTO                                                                                focused on personal insurance
                   LIABILITY                                                                 34.8%                                                                               in the Eastern Caribbean.
                     18.1%
                                                                                                                       MARKET CONCENTRATION                                    ■	In December 2019 the acquisition
                                                                                                                                                                                 of local insurer Trident by ANSA

                                                                                                                       55%+
                                                                                                                                                                                 McAL (Barbados) Ltd., part of
           MARKET GROWTH                                                                                                                                                         the same Trinidadian parent
           In millions, U.S. dollars                                                                                                                                             group as the insurer Tatil, was
                                                                Life          Nonlife          PA & Health                                                                       confirmed. Although somewhat
                300                                                                                                    More than 55% (estimated)                                 delayed by the pandemic, all
                                                                                                                                                                                 of the necessary regulatory
                                                                                                                       market share of top four insurers
                250                                                                                                                                                              approvals were completed
                                                                                                                                                                                 by May 2021. The Barbadian
                200                                                                                                                                                              company’s operations merged
                                                                                                                                                                                 with those of Brydens Insurance,
                                                                                                                                                                                 Tatil’s branch in Barbados,
                150                                                                                                    2022 GDP CHANGE                                           under the Trident brand.
                                                                                                                       (PROJECTED)
                100

                 50

                  0
                          2016              2017              2018             2019
              Source: Axco Global Statistics/Industry Associations and Regulatory Bodies
                                                                                               2020
                                                                                                                       8.5%
                  COMPULSORY INSURANCE                                                       NONADMITTED                              INTERMEDIARIES                           MARKET PRACTICE
                  ■	Auto third-party bodily injury and property damage                      Nonadmitted insurance is not             Local brokers or agents must be          While some major projects and
                                                                                             permitted in Barbados because the        registered to do insurance business.     commercial organizations are
                  ■	Workers compensation (state scheme)
                                                                                             law provides that insurance must be      They are not permitted to place          insured directly offshore, fronting is
                  ■	Professional indemnity for insurance brokers                            purchased from locally registered        business with nonadmitted insurers,      a more common approach, though
                  ■	Professional indemnity for companies that provide                       insurers, with the exception that use    except where the regulator is            insurers are increasingly reluctant
                      corporate services or trust services for profit                        of non-registered insurers may be        satisfied that similar protection at     to engage in this without taking a
                                                                                             permitted by the Financial Services      comparable cost is not available         retention for their own account.
                  ■	Shipowners liability for marine oil pollution                           Commission if it is satisfied that       through a registered insurer.
                      (financial guarantee or insurance)                                     similar protection at comparable
                  ■	Tour operators and travel agents — a bond,                              cost is not available through a
                      professional indemnity insurance or other                              registered insurer.                                                             Information provided by Axco.
                      financial guarantee                                                                                                                                        For free trial access to
                                                                                                                                                                             global insurance intelligence,
                                                                                                                                                                                  visit axcoinfo.com.

14   MAY 2022      BUSINESS INSURANCE
LEGAL BRIEFS
                                                  Court reverses,
                                                  rules for Target
                                                                                                   Plaintiff Circus Circus LV LP, a 2.8
                                                                                                 million-square-foot casino in Las Vegas,
                                                                                                 unsuccessfully appealed a ruling by the
                                                                                                                                                               DOCKET
                                                                                                 U.S. District Court in Las Vegas in busi-
                                                  n In an unusual move, a federal district       ness interruption litigation filed against
                                                  court reversed its 2021 decision and           AIG unit AIG Specialty Insurance Co.,
                                                  ruled that Target Corp. can recover from       according to the ruling by the 9th U.S.
                                                  Chubb Ltd. units the settlements it paid       Circuit Court of Appeals in San Francis-
                                                  to banks in connection with a 2013 data        co in Circus Circus LV, LP v. AIG Specialty
                                                  breach under its general liability policy.     Insurance Co.                                        COURT GREENLIGHTS
                                                    The U.S. District Court in St. Paul said       “The district court correctly held that            BIOMETRIC LAWSUIT
                                                  it reconsidered its February 2021 ruling in    Circus Circus does not plausibly allege              A federal district court in Chicago
                                                  Target Corp. v. ACE American Insurance         that it suffered direct physical damage to           refused to dismiss a putative
                                                  Co. et al. after Target filed a motion to      its property under terms of the Policy,”             class-action lawsuit that charges
                                                  alter or amend the judgment.                   the ruling said.                                     Ralph Lauren Corp. Inc. with
                                                    The Minneapolis-based retailer was the          “Despite Circus Circus’s allegation that          violating the Illinois Biometric

Lakers can proceed                                target of a computer breach that exposed
                                                  the payment card information of some
                                                                                                 the COVID-19 virus was present on its
                                                                                                 premises, it has not identified any direct
                                                                                                                                                      Information Privacy Act. Genesis
                                                                                                                                                      Martinez, who was an employee
with COVID suit                                   110 million customers in December 2013.
                                                    It filed suit against Chubb Ltd. units
                                                                                                 physical damage to its property caused by
                                                                                                 the virus which led to the casino’s clo-
                                                                                                                                                      of the Ralph Lauren facility in
                                                                                                                                                      Aurora, Illinois, from May 2018
n A federal district court has ruled that         in federal district court in St. Paul in       sure,” the ruling said.                              to August 2019, filed suit against
the Los Angeles Lakers can proceed with           November 2019, charging they improp-             The 4th U.S. Circuit Court of Appeals              New York-based Ralph Lauren,
COVID-19-related property damage and              erly refused to indemnify it for part of the   in Richmond, Virginia, issued a one-para-            charging it violated BIPA by
bad faith claims against a Chubb Ltd.             costs it incurred in connection with the       graph decision in upholding a ruling by              scanning, collecting, storing and
unit, although it reiterated its earlier rul-     data breach.                                   the U.S. District Court in Baltimore in              using employees’ fingerprints
ing dismissing the NBA team’s business              The suit asked to recoup up to the $74       favor of FM Global unit Affiliated FM                and biometric information for
interruption claim.                               million in costs that Target incurred, but     Insurance Co. in litigation filed by Balti-          its timekeeping system, without
  In August, the U.S. District Court in           the court found that the company could         more-based Cordish Cos. Inc. in Cordish              proper written consent or making
Los Angeles had dismissed the Lakers’             not demonstrate “loss of use” in connection    Cos. Inc. v. Affiliated FM Insurance Co.             the required disclosures, according
COVID-19-related business interrup-               with the inoperability of the payment cards.     “We have reviewed the record and find              to the ruling in Genesis Martinez
tion litigation against Chubb unit Federal          In its reversal, the court cited a 2010      no reversible error,” the ruling said.               v. Ralph Lauren Corp. Inc.
Insurance Co., in which it alleged that the       ruling by the 8th U.S. Circuit Court of
virus’ presence at the Staples Center and
the surrounding transportation stations
                                                  Appeals in St. Louis in Eyeblaster Inc.
                                                  v. Federal Insurance Co. that it found         Brooklyn Nets settle                                 SYNAGOGUE LOSES
                                                                                                                                                      COVID APPEAL
physically altered the property. The court
called these “merely legal conclusions
                                                  “factually analogous” to the Target case
                                                  and that the retailer had met the “loss of
                                                                                                 discrimination suit                                  The 8th U.S. Circuit Court of
                                                                                                                                                      Appeals in St. Louis affirmed
couched as factual allegations” and said          use” requirement. It vacated its previous      n A discrimination lawsuit filed against             a lower court’s dismissal of
the team had failed to support its conclu-        ruling, denied the insurers’ motion for        the Brooklyn Nets basketball team by two             a COVID-19-related business
sion that the virus’ presence constituted         summary judgment, and ruled that Target        former team attendants has been settled              interruption lawsuit filed by a St.
“direct physical loss or damage.”                 has coverage under its policies.               for an undisclosed amount.                           Louis synagogue. The appeals
  The team had more success with a first                                                           Edward Bolden Jr. and Juwan Williams               court’s two-page ruling in United
amended complaint, filed with the court                                                          sued the NBA team in U.S. District Court             Hebrew Congregation of St.
in October, that alleged the same previ-                                                         in Brooklyn in November, according to the            Louis v. Selective Insurance
ously dismissed claims but with additional                                                       complaint in Edward Bolden, Jr. and Juwan            Co. of America, a New Jersey
factual allegations.                                                                             Williams vs. Brooklyn Nets, LLC.                     Corp., cited its decision in Oral
  The Lakers contended the virus caused                                                            In their lawsuit, the plaintiffs, who are          Surgeons, PC v. Cincinnati
physical alterations to covered properties                                                       black, charged that despite “great efforts”          Insurance Co. in affirming the
when it “landed on, and adhered to, sur-                                                         to secure full-time jobs with the Nets they          dismissal of the litigation filed by
faces such as fabric seats, elevator but-                                                        were told by their white supervisor that             the synagogue. In its complaint,
tons and air ducts, causing a physical and                                                       neither would progress beyond their team             the synagogue had cited the loss
chemical reaction that transformed the                                                           attendant positions, although he had men-            of “revenue gaining activities”
surfaces into vectors of viral spread called                                                     tored other, non-Black team attendants.              due to the stay-at-home orders
fomites,” the March ruling said.                                                                   They also said they expressed opinions             issued by the St. Louis County
  The ruling said that as a result, the team                                                     about police brutality, and the supervisor           Director of Public Health.
upgraded its properties to include “new                                                          expressed his disagreement on the issue.
air filters; touchless light switches, toilets,                                                    The supervisor terminated them in                  SOLARWINDS CASE
and sinks; sleeves or coatings for high-                                                         November 2020 without providing a rea-               MOVES FORWARD
touch surfaces; and plexiglass dividers,”                                                        son, according to the complaint. A team              A Texas federal court largely
contending the properties were not usable                                                        official later told them that the supervisor         refused to dismiss directors
until those upgrades were completed.
  “The Lakers alleged both the Covered            AIG, FM prevail                                had said they were “lazy” or unable to fol-
                                                                                                 low directions, the complaint said.
                                                                                                                                                      and officers securities litigation
                                                                                                                                                      filed against SolarWinds Corp. in
Properties were physically altered, and that
those alterations caused detrimental eco-
                                                  in COVID cases                                   Their lawsuit charged the team with
                                                                                                 race discrimination and retaliation under
                                                                                                                                                      connection with a December 2020
                                                                                                                                                      cybersecurity breach. The lead
nomic impact. Accordingly, Lakers stated          n Federal appeals courts affirmed lower        federal, state and New York City law.                plaintiff in the litigation is the
a claim, here, for declaratory judgment           court rulings in favor of American Inter-        The team denied the charges in a                   New York City District Council of
and breach of contract as to the Policy’s         national Group Inc. and FM Global units        response filed in February.                          Carpenters Pension Fund, which
Property Damage clause,” the court said in        in COVID-19-related business interrup-           In a letter to the court, plaintiff attorney       filed suit against SolarWinds,
permitting the litigation to proceed.             tion litigation filed by a Las Vegas casino    Edward Cerasia II, of Cerasia Law LLC                its officers and two securities
  The court also ruled the Lakers can             and a Baltimore real estate development        in New York, said the parties had agreed             companies, according to the ruling
proceed with their bad faith claim with           and entertainment operating company,           to settle the case and were “in the process          by the U.S. District Court in Austin.
respect to the property damage.                   respectively.                                  of finalizing the settlement papers.”

                                                                                                                                                  BUSINESS INSURANCE          MAY 2022        15
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