DLO's Playbook for Deployment of AAP in support of Leadership Development Comprehensive Learning Guide
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DLO’s Playbook for Deployment of AAP
in support of Leadership Development
Comprehensive Learning Guide
In alignment with VA’s strategic plan and priorities
Per Contract Deliverables:
6.2.i. Provide suggested curricula of courses that can be taught together for students to learn a specific competency. For instance, a
curriculum for a competency might include developmental assessments, on-demand online courses, instructor-led virtual courses,
and instructor-led in-person courses that work together to teach a competency. This will allow instructors to use “ready-made”
curriculum packages of different learning products without having to research what courses work together for a competency.
6.5.c. Develop a learner and Designated Learning Officer (DLO) playbook for deployment of the solution, which is a guide describing
the interaction and expectations between vendor and VHA DLO’s or Designated learning leaders.
6.5.e. Map competencies specific to outcomes in alignment with VA’s strategic plan and priorities.
Powered by the FranklinCovey All Access Pass
© 2020 FranklinCovey. All Rights Reserved.
A Note on the Leadership
Development Framework:
This playbook provided by FranklinCovey, is intended
to meet the contract deliverables of the All Access
Pass and supplement the tools provided by HLTI to
meet the requirements of the Leadership
Development Framework (LDF). FranklinCovey
content is certainly not the only content available to
VHA learning professionals and this learning guide is
not meant to be single option alignment to the LDF.
Instead, the intent of this playbook is to help you, as
a learning leader, easily identify the specific elements
of the All Access Pass and Jhana that could
supplement your training plans in support of the LDF.
© 2020 FranklinCovey. All Rights Reserved.
A Note on LeadX
For Additional information on LeadX, visit here:
We want to clarify that Covey products are not in
competition with HLTI’s Exploration in Leadership LeadX: Introducing VHA’s New Self-Paced, Web-based
(LeadX) program. LeadX is intended to be VHA’s Leadership Development Program! – Healthcare Leadership
answer to self-development. FranklinCovey’s Talent Institute (HLTI) (va.gov))
resources from the All Access Pass Portal and Jhana
are intended to supplement, rather than replace
LeadX.
© 2020 FranklinCovey. All Rights Reserved.
FranklinCovey’s All Access Pass Senior Leaders:
Leading Organizations
Value, Variety & Flexibility
Content Alignment to Manager:
VA’s Leadership Development Framework (LDF) Leading Programs
First-Line Supervisor:
Leading Teams Jhana Topics:
• Coaching
• Strategic Thinking
Team Leader: • Negotiation
Leading Projects Jhana Topics: • Innovation & Creativity
• Trust Video Discussion Activities:
• Team Culture • Setting Team Vision
Emerging Leader: • Strategy
• Motivating Your Team
Leading Self Jhana Topics: • Assessing Your Team • Problem Solving
• First 90 Days as a Video Discussion
Jhana Topics: Manager
• Project Management Activities:
• Team Culture • Establishing
• Persuading Others • Addressing
• Giving Presentations Credibility
Unconscious Bias • Managing Company
Jhana Topics: Video Discussion
Video Discussion Change
• Individual Goals Activities:
Activities: • Stress Management
• Time Management • Building Team Culture
• Business Writing • Project Management
• Email • Running Meetings
Video Discussion Guides:
• Managing Yourself Service first, leadership always – Promoting leadership growth
• Managing Up through lifelong learning in service to America’s Veterans
• Business Writing
1
How to use this
comprehensive learning
guide 2
This guide contains a selection of blended Impact Journeys
organized around the five levels of leadership in the VA’s
Leadership Development Framework. Each ‘Impact Journey’ is an
end-to-end learning experience and contains resources from the
All Access Pass Portal, Jhana, and instructor-led facilitation.
Each level of leadership contains three components:
• “The Big Picture” – an explanation of the content aligned to
1 that leader level and how it maps to the competencies to
specific to that level of leadership. 3
• “A Comprehensive Approach” – a deep dive Impact Journey
2 anchored by instructor-led training and bolstered by eLearning
and microlearning reinforcement content.
•3 “An Efficient, Independent Approach” - a waterski impact
journey designed to be turnkey and self-paced, focused on the
Insights and Excelerators eLearning modules in the All Access
Pass Portal and bolstered by microlearning content in Jhana.
The text below each icon contains a deep link to that specific
learning item or supplemental resource. (If the link is for a
learning item, you may be asked to log-in to Jhana or your All
Access Pass Portal)
© 2020 FranklinCovey. All Rights Reserved.
How to use this
Learning Guide (cont.) Instructor-Led Training: Comprehensive Efficient, Independent
This content can be delivered Approach: Approach:
by an internal facilitator or a Live classroom or live 100% self-paced and still
FranklinCovey consultant ($). webinar delivery anchors aligned to competencies
• Different icons represent this deep dive learning
various learning elements
and phases in each specific
Impact Journey.
• If you need support Insights/Excelerators: Jhana Resources: Implementation Tools: Assessments:
5-15-minute or 30-60-minute Tips, tools, articles and short Simple, PDF assessments
accessing or using these self-paced, eLearning modules. videos on a broad range of
Resources and worksheets for
helping participants focus on to evaluate effectiveness
resources, please contact Includes downloadable tools leadership and workplace commitments made during the in a variety of areas.
and discussion questions.
vacare@franklincovey.com challenges. work session.
for assistance.
• You can explore more of
what FranklinCovey’s All
Access Pass has to offer Portal Prep: Communication: Facilitated Discussion: Video Discussions:
here, on the VHA AAP Leverage the ‘Teams’, ‘Assigned Resources to include in Resources to include in
marketing and setting
Resources to include in
Learning’, and ‘Due Dates’ marketing and setting marketing and setting
Information Page features in the AAP Portal to expectations for participants expectations for participants expectations for participants
automate reinforcement and around an upcoming work around an upcoming work around an upcoming work
support behavior change. session. session. session.
© 2020 FranklinCovey. All Rights Reserved.
1
Table of Contents Emerging Leaders Managers
• Click on any of the Impact Journeys to the right to view the • The Big Picture
learning resources and implementation plan that support it. • The Big Picture
• Comprehensive Approach • Comprehensive Approach
• • Efficient, Independent
• Click on any of the Supplemental Resources to view Efficient, Independent
Approach
Approach
additional documents around Facilitator Certification,
identifying learning outcomes, getting leaders involved, etc.
Senior Leaders
Team Leaders
1• Return to this table of contents at any time by clicking on • The Big Picture
• The Big Picture
the VA logo in the top or bottom right corner of any page. • Comprehensive Approach
• Comprehensive Approach • Efficient, Independent
• Efficient, Independent Approach
• You can use this Learning Guide to: Approach
• Implement an end-to-end learning experience for your Supplemental Resources
leaders and employees, as prescribed. First-Level Supervisors • Road to Certification
• Customize any of the Impact Journeys to meet the • The Big Picture • Coaching Guides
unique needs of your learners by eliminating steps, • Manager Meetings
adjusting timeframes or adding additional content by • Comprehensive Approach
FranklinCovey or any of the other learning resources • Defining Success
• Efficient, Independent
available to you as a learning professional at VHA. Approach
• Create a vision for your learners by providing a visual
roadmap of the end-to-end learning experience.
For Client Administrators:
• View useful resources on FranklinCovey’s AAP Community Page.
• Email vacare@franklincovey.com for an invitation to our weekly AAP Portal Demos.
© 2020 FranklinCovey. All Rights Reserved.
Implementing an Impact Journey
Comprehensive Approach – Live Training & Reinforcement
2 to 3 months Work session 1 to 3 months
1. Define 2. Identify your 3. Facilitator 4. 5. Prep the 7. Reinforce & 8. Measure
6. Facilitate
success facilitators. Certification Communicate Portal Apply Success
• What outcome do • Who is • For new • Send initial • Create a team in your Virtual facilitation tips Each Impact Journey in • What was the
you want to communication and improvement or
interested in certifications, calendar AAP Portal for this and resources: the Learning Guide change in the
improve/change? begin preparing appointments, at • View recorded
facilitating? least 3 weeks prior to
Impact Journey. includes a detailed outcome(s) you
• What behaviors 4-6 weeks prior to the work session.
Platform overviews ‘reinforcement identified in Step 1?
need to change to • What credibility the work session. The following features for MS Teams, prescription’ to keep
affect that will they have • Send a reminder will automate and WebEx, and Zoom. learning alive for your • Have you observed
outcome? the audience • Supplemental email one-week prior support reinforcement • ‘12 Tips for Better leaders and employees. or otherwise been
to the work session. and application following Live-Online made aware of
• What metric will (emerging Resources: Road Below are some behavior change?
leaders, to Certification the work session. Click on Learning. resources to help you
we point to in Resources to Include:
each to view a video • FAQs about the
order to measure managers, etc.) support reinforcement: • What was the
success? • Download a • Two-page content tutorial: LiveClicks platform change in the
information sheets • Assign learning from
• What support comprehensive (slipsheets) • How to facilitate a metric(s) you
• Supplemental will they need Facilitator Prep the All Access Pass In-Person facilitation
group discussion identified in Step 1?
Resources: Defining • Portal. tips and resources: If it didn’t change,
Success to prepare? Guide for: Content-specific
• Assign learning from • Body Language was it the wrong
email templates.
external sites, like • Visual Facilitation metric or the wrong
• Live In-Person • Communication for Jhana or TMS. approach?
managers of • Set due dates.
• Live Online participants.
© 2020 FranklinCovey. All Rights Reserved.
Implementation Roadmap
Efficient, Independent Approach – OnDemand
2 to 3 months Work session 1 to 3 months
2. Identify your 3. Facilitator 7. Reinforce & 8. Measure
1. Define success 4. Communicate 5. Prep the Portal
‘engagement leaders’ Certification Apply Success
• What outcome do • You don’t need • A certified facilitator • Send initial
communication at least 3
• Create a team in your Each Impact Journey in • What was the
you want to makes a great AAP Portal for this the Learning Guide improvement or
live facilitation for weeks before the Impact
change in the
improve/change? the OnDemand ‘engagement leader’. Journey begins.. As a Impact Journey. includes a detailed
Click here to view best practice, schedule 1- outcome(s) you
Impact Journeys. hour orientation call to ‘reinforcement identified in Step 1?
• What behaviors You do need
the steps in that make sure participants The following features prescription’ to keep
need to change to process. understand the process. will automate and
someone well- learning alive for your • Have you observed
affect that support reinforcement or otherwise been
versed in the • Send a reminder email leaders and employees.
outcome? • Your ‘engagement one-week prior to the and application following made aware of
content who’s leader’ may be a beginning of their the work session. Click on
Below are some
behavior change?
• What metric will committed to manager or senior journey.
each to view a video resources to help you
we point to in connecting with and doesn’t have tutorial: support reinforcement: • What was the
• Resources to Include:
order to measure learners time for full • Assign learning from change in the
success? certification. At the • Two-page content • How to facilitate a metric(s) you
periodically information sheets
the All Access Pass
group discussion identified in Step 1?
throughout their least, we (slipsheets) Portal.
• Supplemental recommend they If it didn’t change,
journey. • Assign learning from was it the wrong
Resources: Defining engage in the Impact • Content-specific email external sites, like metric or the wrong
Success Journey along with templates*
• Supplemental participants and
Jhana or TMS. approach?
Resources: • Communication for • Set due dates.
review the coaching managers of participants*
Coaching guides guides in Step 2.
© 2020 FranklinCovey. All Rights Reserved.
*links in progress. Will be included in the version released to the field
The Big Picture – Content Alignment
Emerging
Leader
Solution Title How Does This Align? Competencies Covered Solution Modalities
Ultimately, the core model of the 7 Habits is built on personal accountability, which
drives the other key competencies for emerging leaders. The framework of the 7 • 2-day ILT
Habits is called the Maturity Continuum and it is divided into three segments – the
private victory is focused on personal accountability (Habit 1 – Be Proactive), • 3-day ILT
Content
resilience (Habit 2 – Begin with the End in Mind) and integrity/honesty (Habit 3 –
• • 6x90 minute VILT
Core
Put First things First). The second component of the maturity continuum is focused Problem Solving
on interpersonal skills and how we build what FranklinCovey calls the public victory • 1-day Foundations ILT
through effective problem solving (Habit 4 – Think Win-Win), effective listening to • Interpersonal Skills
support interpersonal skills (Habit 5 – Seek First to Understand, then to Be • 3x90 minute Foundations VILT
Click above to visit the Understood) and team building and leveraging diversity (Habit 6 – • Accountability • Excelerators (7)
Synergize). Finally, Habit 7 – Sharpen the Saw, is focused on continual learning and
‘Solutions’ page in your All reinforces resilience with an emphasis on ensuring continuous improvement and • Leveraging Diversity • Insights (37)
Access Pass Portal renewal in work and in life.
• Integrity/Honesty
As an emerging leader, the reality is much of your communication • Resilience
is in written form via emails, briefings, memos and reports. It is • Team Building • 1-day ILT
Supplemental
important that emerging leaders understand the mechanics of • 3x90 minute VILT
• Continual Learning
Content
persuasive and effective writing to ensure their ability to
Click above to visit the
communicate around the emerging leader key competencies and • Excelerators (1)
‘Solutions’ page in your All build their influence as they look ahead at a possible future as a
Access Pass Portal team leader.
Solution Title Alignment to Core Content Alignment to Supplemental
Content
Jhana Topics: Jhana Topics:
Reinforcement
• Accountability and Continual Learning
• Business Writing
• Time Management
Video Discussion Guides: • Email
• Managing Yourself Video Discussion Activities:
• Managing Up • Business Writing
© 2020 FranklinCovey. All Rights Reserved.Emerging A Comprehensive Approach: Live Training &
Leader
Reinforcement
16 Week Impact Journey
Communicate: Insights Jhana Insights
Pre-Assessment Manager 7 Habits of Highly
The 7 Habits of Highly Meeting Effective People:
Effective People: Signature Edition 4.0
Signature Edition 4.0
7x7 Contract: 7x7 Contract: 7x7 Contract:
Week 1 Week 2 Week 3
3 Weeks Before 2 Weeks Before 1 Week Before Core Work Session Week 1 Week 2 Week 3 Week 4
Self or 360 Setting the Tone: Align Expectations: 2-days; Instructor-Led Video-Based Tips, Tools, and Video-Based Facilitated Discussion:
• Think about a current
• Click here to view a • Reminder email Click here to view • H1: Be Proactive Reinforcement (5- Articles: Reinforcement (5- challenge and Circle of
sample of the 7 Habits • 7 Habits Warmup supplemental • H2: Begin With the End 15 minutes): 15 minutes): Influence. What is in your
assessment (pages 8 -
• Selecting and circle of influence vs/ your
Click ‘Facilitating’ resources to in Mind
23 ) • H3: Put First Things First • Carry Your Own shaping key goals • Empathic Listening circle of concern? Where else
tab of Solution structure effective can you apply this thinking?
• Contact your Weather • How to maintain a • Play Your Roles
Page in AAP Portal manager meetings. • H4: Think Win-Win • What is the one thing you
Katherine Hunt-Ridley • H5: Seek First To • Circle of Influence relationship Well want to work on over the
(Katherine.huntridley Understand • 80th Birthday • How long does it • The Time Matrix next 2 weeks?
• Where have you invested in
@franklincovey.com ) • H6: Synergize take to form a an emotional bank account?
to begin the habit?
• H7: Sharpen the Saw Where do you need to
assessment process. invest?
Prepare Learn Reinforce & Apply
Pro Tip: Leverage ‘Teams’ and ‘Assigned This course can also be
Learning’ in your AAP Portal to drive delivered in 6x90 minute
Reinforce & Apply resources! webinars
© 2020 FranklinCovey. All Rights Reserved.Emerging A Comprehensive Approach: Live Training &
Leader
Reinforcement (cont.)
16 Week Impact Journey
Jhana Jhana
Insights Insights Communicate: Writing Advantage Excelerators
Writing Advantage
7x7 Contract: 7x7 Contract: 7x7 Contract: 7x7 Contract: Writing
Week 4 Week 5 Week 6 Week 7 Advantage Tools
Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12
Tips, Tools, and Video-Based Tips, Tools, and Video-Based Facilitated Discussion: Setting the Tone: 1-day: Instructor-Led 1 x 30-minute
• What did you notice about eLearning Module
Articles: Reinforcement (5- Articles: Reinforcement (5- yourself in creating your
• Reminder email • Create a prototype.
15 minutes): 15 minutes): • 7 Habits Warmup • Evolve prototype into a
• Unsure about top personal mission
• Relieving stress statement? Click ‘Facilitating’ draft document. • Writing for Results
priorities • Win-Win Thinking
• Align Your Inputs • How to delegate a • What gets in the way of
tab of Solution • Review and refine the
• Work taking over • Avoid The Pinball regular planning for you?
against formal Tips, Tools, and
and Outputs task • What is one area you can Page in AAP Portal
personal life Syndrome standards.
• 8 phrases to help you
• Path to Synergy • 9 tips to listen well look to create a win-win Articles:
(Pair) • Masterpiecce agreement in? • Produce a final and
move a tough conflict and build empathy • Consider your personal • Why writing is so
collaborative edit of
in a productive • Tool or Tyrant? with co-workers habits regarding Sharpen important
their draft.
the Saw. What is one thing
direction you would like to focus on
improving?
Reinforce & Apply Prepare Learn Reinforce & Apply
© 2020 FranklinCovey. All Rights Reserved.Emerging A Comprehensive Approach: Live Training &
Leader
Reinforcement (cont.)
16 Week Impact Journey
Jhana
Post-Assessment: Manager Meeting
Writing
Advantage Tools
Week 13 Week 14 Week 15 Week 16
Tips, Tools, and Facilitated Discussion: Self or 360 Manager Reconnect
Articles: • What mistakes do • Click here to view a Click here to view
you find yourself sample of the 7 Habits supplemental
making in emails or assessment (pages 8 - resources to
• Writing emails messages? 23 )
• Writing reports structure effective
• How can you ensure • Contact your
• Writing proposals manager meetings.
you are considering Katherine Hunt-Ridley
your reader? (Katherine.huntridley
• How can you ensure @franklincovey.com )
you’re clear on your to begin the
purpose? assessment process.
Reinforce & Apply Close
© 2020 FranklinCovey. All Rights Reserved.Emerging
Leader An Efficient & Independent Approach - OnDemand
12 Week Impact Journey
Portal Prep Communicate: Pre-Assessment Excelerators Insights Excelerators Jhana
The 7 Habits of Highly
Effective People:
Signature Edition 4.0
7x7 Contract: 7x7 Contract: 7x7 Contract:
Week 1 Week 2 Week 3
3-4 Weeks Before 3-4 Week Before 3Weeks Before Week 1 Week 2 Week 3 Week 4 Week 5
Teams and Assigned Setting the Tone: Self or 360 2 x 30-minute Video-Based 2 x 30-minute Tips, Tools, and Facilitated Discussion:
Learning: In your email, include eLearning Modules Reinforcement (5-15 eLearning Modules Articles: • Consider Circle of
• Click here to view a Influence. Where do you
Create a team in your AAP the following: sample of the 7 Habits minutes): • The 7 Habits – • Selecting and
Portal for this Impact • The 7 Habits – need to apply this
• 7H 4.0 email assessment (pages 8 - Paradigms and • Win-Win Thinking Habit 2: Begin With shaping key goals thinking in your day to
Journey.
template* 23 ) • Avoid The Pinball the End in Mind • How to maintain a day right now?
Principles of
• 7 Habits Warmup • Contact Katherine • What is the one thing you
Assign learning and set Effectiveness Syndrome • The 7 Habits – relationship
Digital Participant Hunt-Ridley want to work on over the
due dates.
• The 7 Habits - Habit • Masterpiece Habit 3: Put First • How long does it next 2 weeks?
Materials (if using) (Katherine.huntridley
1: Be Proactive Things First take to form a • Where have you invested
View the video tutorials @franklincovey.com )
on the VHA AAP to begin the habit? in an emotional bank
Information Page for account? Where do you
assessment process. need to invest?
instructions.
Prepare Learn, Reinforce, & Apply
© 2020 FranklinCovey. All Rights Reserved.Emerging
Leader An Efficient & Independent Approach - OnDemand (cont.)
12 Week Impact Journey
Excelerators Insights Excelerators Insights Insights Jhana Insights
7x7 Contract: 7x7 Contract: 7x7 Contract: 7x7 Contract: 7x7 Contract: 7x7 Contract:
Week 4 Week 5 Week 6 Week 7 Week 7 Week 7
Week 5 Week 6 Week 7 Week 8 Week 5 Week 9 Week 10 Week 11
2 x 30-minute Video-Based 2 x 30-minute Video-Based Facilitated Discussion: 2 x 30-minute Tips, Tools, and Video-Based
eLearning Modules Reinforcement (5-15 eLearning Modules Reinforcement (5- • What did you notice about eLearning Modules Articles: Reinforcement (5-
yourself in creating your
minutes): 15 minutes): 15 minutes):
personal mission
• Writing for Results • Writing emails
• The 7 Habits – Habit • The 7 Habits – statement?
• Align Your Inputs • • Writing reports • Carry Your Own
4: Think Win-Win • Begin With The End Habit 6: Synergize What gets in the way of
and Outputs regular planning for you? • Writing proposals
• The 7 Habits – Habit in Mind • The 7 Habits - Habit • What is one area you can Weather
• Path to Synergy • Circle of Influence
5: Seek First to • Empathic Listening 7: Sharpen the Saw look to create a win-win
(Pair) agreement in? • 80th Birthday
Understand, Then • The Time Matrix
• Tool or Tyrant? • Consider your personal
to be Understood habits regarding Sharpen
the Saw. What is one thing
you would like to focus on
improving?
Learn, Reinforce, & Apply
© 2020 FranklinCovey. All Rights Reserved.Emerging
Leader An Efficient & Independent Approach - OnDemand (cont.)
12 Week Impact Journey
Post-Assessment: Manager Meeting
Week 5 Week 11 Week 12
Facilitated Discussion: Self or 360 Manager Reconnect
• What mistakes do • Click here to view a Click here to view
you find yourself sample of the 7 Habits
making in emails or
supplemental
assessment (pages 8 - resources to
messages? 23 )
• How can you ensure structure effective
• Contact your
you are considering manager meetings.
Katherine Hunt-Ridley
your reader? (Katherine.huntridley
• How can you ensure @franklincovey.com )
you’re clear on your to begin the
purpose? assessment process.
Reinforce & Apply Close
© 2020 FranklinCovey. All Rights Reserved.Leaders
The Big Picture – Content Alignment
Team
Solution Title Course Desc/Why We Chose Competencies Solution Modalities
Covered
Every team leader is responsible for completing projects on time, in scope and with
excellence. This is essentially the task of a team leader. The Project Management
• 1-day ILT
Content
Essentials courses aligns the five-part PMI model – Initiate, Plan, Execute, Monitor
Area
Core
& Control and Close – with four fundamental people leadership skills –
Demonstrate Respect, Listen First, Clarify Expectations and Practice Accountability
• 3x90 minute VILT
to meet the required competencies of this leader level. This tools-heavy content • Problem Solving • 2-hour VILT
pushes leaders to think critically about the different components of a problem,
evaluate risk and rally the team around solving that problem, focuses on the • Accountability • Excelerators (5)
Click above to visit the
‘Solutions’ page in your All
importance of partnering through the people leadership component of the course
to include a key stakeholder interview focused on influencing and negotiating, a • Partnering • Insights (6)
team accountability framework to build accountability and integrity/honesty in
Access Pass Portal recognizing achievements, highlighting opportunities and surfacing lessons • Influencing/
learned, and a project scope tool to drive decisiveness as changes arise.
• Negotiating
At the team leader level, learners are tasked with communicating
effectively through presentations to include everything from one-on-one • Integrity/
Supplemental
Content Area
• 1-day ILT
meetings to larger and more formal presentations. This content bolsters
• Honesty
Click above to visit the
the learner's ability to influence through connection – connecting with • 3x90 minute VILT
‘Solutions’ page in your All
their message, their content and their presence (integrity). Developing an
effective presentation also requires decisiveness around what points will
• Decisiveness • Insights (3)
Access Pass Portal be most compelling and most important for your audience.
Solution Title Alignment to Core Content Alignment to A Step Further
Supplemental Content
Jhana Topics: Jhana Topics:
Reinforcement
• Project Management • Giving Presentations
• Persuading Others Video Discussion
Video Discussion Activities: Activities:
• Project Management • Running Meetings
© 2020 FranklinCovey. All Rights Reserved.Leaders A Comprehensive Approach: Live Training & Reinforcement
Team
16 Week Impact Journey
Communicate: Pre-Assessment Manager Meeting Insights Insights Insights Insights
Project Management Jhana Jhana Jhana Jhana
Project Management
Essentials Essentials
Project Management Essentials - Quickstart Commitments (identified during work session)
3-4 Weeks 3 Weeks Before 2 Weeks Before Core Work Session Week 1 Week 2 Week 3 Week 4
Before Self Assessment Align Expectations: 1-day; Instructor-Led Insights: Insights: Insights: Insights:
• Setting • Click here to view a • It Takes Everyone • Team • Performance
Remindertheemail
Tone: Click here to view • Foundation • Tony's Reality
• Attach the PME sample of the Project
supplemental • Initiate • Key Stakeholder Accountability Conversation
two-page overview
Management Tips, Tools, and
resources to Interview Session
to provide context
Essentials assessment • Plan Articles: Tips, Tools, and
(pages 47 -55 ) structure effective • Execute Tips, Tools, and • Collaborating with Tips, Tools, and
to participants. Articles:
• Contact your manager meetings. • Monitor & Control Articles: multiple stakeholders Articles:
• Encourage Katherine Hunt-Ridley • Questions to ask before • Jhana Tool: Delegation • Difficult conversations
• Close • Be sure to get input • Setting expectations: A
participants to have (Katherine.huntridley starting any project task outline
from your direct checklist to save
a real project in • Gain clarity on a • Assess your team’s
@franklincovey.com ) reports when setting yourself from “but
mind to work on problem or project by culture of
to begin the drawing it project deadlines accountability that’s not what I
during the session. assessment process. wanted”
Prepare Learn Reinforce & Apply
Pro Tip: Leverage ‘Teams’ and ‘Assigned Pro Tip: This session can also be Pro Tip: Projects involve meetings.
Learning’ in your AAP Portal to drive delivered in 3, 90-minute modules! Include the 30-minute Excelerator,
Reinforce & Apply resources! ‘Leading Effective Minutes’ for
additional learning!
© 2020 FranklinCovey. All Rights Reserved.Leaders
Team A Comprehensive Approach: Live Training & Reinforcement
(cont.)
16 Week Impact Journey
Insights Communicate: Presentation Advantage Insights Insights Insights
Jhana Presentation Jhana Jhana Jhana
Advantage
PME Commitments
Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12
Insights: Facilitated Discussion: Setting the Tone: 1-day; Instructor- Insights: Insights: Insights: Facilitated Discussion:
• What is your biggest Led • How can we manage nerves
• The Close challenge when managing Reminder email with: • Are You Nervous? • Ana’s Presentation • Ana Handles and stress when presenting?
projects? • Presentation • Foundation Questions • What are the one or two
Tips, Tools, and Tips, Tools, and Tips, Tools, and changes that are most
• What do you want to use Advantage • Develop a Powerful Tips, Tools, and
Articles: from the course to Articles: Articles: important for each of us as
overview attached Message Articles:
• Hold a debrief positively impact that • Planning a • Improving your we work on improving our
meeting for a
• Encourage • Design Impactful presentation • Trouble building presentation skills?
challenge area? slides • Why is handling group
•. participants to have Visuals • Reducing rapport with audience
recently completed What do you anticipate • Delivering your • No questions during dynamics so important?
project being your biggest a real presentation • Deliver With presentation anxiety presentation • What best practices do each
in mind to work on Q&A
• Start each day this challenge in Excellence • 6 strategies of the of us have for anticipating
• Tough questions during and handling audience
week with a team implementing that during the session.
change? • Practice silver-tongued Q&A questions?
standup meeting
Reinforce & Apply Prepare Learn Reinforce & Apply
Pro Tip: This could be a great opportunity
for participants to practice their
presentations and receive feedback!
© 2020 FranklinCovey. All Rights Reserved.Leaders
Team A Comprehensive Approach: Live Training & Reinforcement
(cont.)
16 Week Impact Journey
Post-Assessment Manager
Meeting
Week 11 Week 12
Self or 360 Manager Reconnect
• Click here to view a Click here to view
sample of the Project supplemental
Management resources to
Essentials assessment structure effective
(pages 47 -55 )
manager meetings.
• Contact your
Katherine Hunt-Ridley
(Katherine.huntridley
@franklincovey.com )
to begin the re-
assessment process.
Close
© 2020 FranklinCovey. All Rights Reserved.Leaders An Efficient & Independent Approach - OnDemand
Team
12 Week Impact Journey
Portal Prep Manager Communicate: Excelerators Excelerators Excelerators Excelerators
Pre-Assessment
Meeting Project Jhana
Management
Essentials
3-4 Weeks Before 3 Weeks Before 2 Weeks Before 1 Week Before Week 1 Week 2 Week 4 Week 4
Teams and Assigned Self Assessment Align Expectations: Setting the Tone: 1 x 30-minute 1 x 30-minute 1 x 30-minute 1 x 30-minute
Learning: • Click here to view a • Reminder email eLearning Modules eLearning Modules eLearning Modules eLearning Modules
Click here to view
Create a team in your AAP sample of the Project • Attach the PME
Management supplemental • Project Management • Project Management • Project Management • Project Management
Portal for this Impact two-page overview
Journey. Essentials assessment resources to Essentials Part 1: Essentials Part 2: Essentials Part 3: Plan Essentials Part 3: Plan
structure effective to provide context Foundation (2.0) Initiate (2.0) (2.0) (2.0)
(pages 47 -55 )
Assign learning and set to participants.
• Contact your manager meetings. Tips, Tools, and Tips, Tools, and Tips, Tools, and Tips, Tools, and
due dates. • Encourage
Katherine Hunt-Ridley Articles: Articles: Articles: Articles:
(Katherine.huntridley participants to have
• 5 questions to ask • Collaborating with • Assess your team’s • Setting expectations: A
View the video tutorials a real project in
on the VHA AAP @franklincovey.com ) before starting any multiple stakeholders culture of checklist to save yourself
to begin the mind to work on project accountability from “but that’s not what I
Information Page for wanted”
instructions. assessment process. during the session.
Prepare Learn Reinforce & Apply Learn Reinforce & Apply Learn Reinforce & Apply
Pro Tip: You can download Jhana articles as
PDFs and attach them to an email or calendar
invite!
© 2020 FranklinCovey. All Rights Reserved.Leaders An Efficient & Independent Approach - OnDemand (cont.)
Team
12 Week Impact Journey
Excelerators Communicate: FranklinCovey
Jhana Post-Assessment Manager
Presentation Insights
Meeting
PME Quickstart Advantage
Commitments
Project Management Essentials - 5 Week Quickstart Commitments
Week 7 Week 4 Week 6 Week 10 Week 11 Week 4 Week 12 Week 13
1 x 30-minute Facilitated Discussion: Setting the Tone: Microlearning on Tips, Tools, and Facilitated Discussion: Self-assesment Manager Reconnect
eLearning Modules • What is your biggest Presentations: Articles: • How can we manage nerves • Click here to view a Click here to view
challenge when managing Reminder email with: and stress when presenting? sample of the Project
• Project Management projects? • Are You Nervous? • Be sure to get input supplemental
• Presentation • What are the one or two Management
Essentials Part 5: • What do you want to use • Ana's Presentation from your direct changes that are most resources to
Advantage reports when setting Essentials assessment
Monitor and Control, from the course to Circle of Influence important for each of us as structure effective
overview attached project deadlines we work on improving our (pages 47 -55 )
Close (2.0) positively impact that • Ana Handles manager meetings.
challenge area? • Encourage • Create a library of presentation skills? • Contact your
Tips, Tools, and participants to have Questions • Why is handling group Katherine Hunt-Ridley
Commitments: how-to documents dynamics so important?
Articles: • Download the ‘Tools – a real presentation for your team’s (Katherine.huntridley
• What best practices do each
• Hold a debrief meeting Quickstart Commitments’ in mind to work on important work of us have for anticipating @franklincovey.com )
for a recently from the ’PME Solutions and handling audience to begin the re-
Page’ in the AAP Portal. during the session.
completed project questions? assessment process.
Reinforce & Apply Prepare Reinforce & Apply Close
Pro Tip: Since this learning element is shorter
OnDemand, encourage participants to set up
meetings with an accountability triad during
the Facilitated Discussion!
© 2020 FranklinCovey. All Rights Reserved.Supervisor
The Big Picture – Content Alignment
First-Line
Solution Title Course Desc/Why We Chose Competencies Covered Solution Components
The transition to first-line supervisor requires a shift in mindset
from someone who achieves results to someone who achieves
results through others. The 6 Critical Practices for Leading a • 1-day ILT
Team are focused on this transition to include Develop a
• Resilience • 6x60 minute VILT
Content
Leader's Mindset (decisiveness), hold regular 1-on-1's
Core
(accountability), set up your team to get results (strategic
thinking and technical credibility), create a culture of feedback • Decisiveness • Excelerators (6)
(resilience and accountability), lead your team through change
(political savvy and strategic thinking) and manage your time • Strategic Thinking • Insights (7)
and energy to avoid burnout (resilience).
• Technical Credibility
• Accountability
First-line supervisors are also responsible for performance
appraisals, delegating assignments and maintaining employee • Political Savvy
•
Supplemental
engagement on their teams. Unconscious Bias: Understanding 1-day ILT
Content
Bias to Unleash Potential highlights the reality that bias is a
natural part of the human condition and impacts our decision • 4x75 minute VILT
making (decisiveness), our interactions with other people
(accountability) and the results we achieve (strategic • Excelerators (3)
thinking). This content builds an additional layer of complexity
for first-line supervisors to ensure they are assessing their
• Insights (6)
decisions and interactions as accurately as possible and
provides a framework for how to mitigate possible negative
impacts of bias.
Reinforcement
Solution Title Alignment to Core Content Alignment to Supplemental
Content
Jhana Topics: Jhana Topics:
• First 90 Days as a Manager • Addressing Unconscious Bias
• Team Culture
Video Discussion Activities:
© 2020 FranklinCovey. All Rights Reserved.
• Building Team CultureSupervisor A Comprehensive Approach: Live Training & Reinforcement
First-Line
27 Week Impact Journey
Communicate Pre-work Manager Meeting The 6 Critical Practice
Insights Insights Insights Insights
Jhana Jhana Jhana Jhana
for Leading a Team
6 Critical Practices Tools
3-4 Weeks Before 2-3 Weeks Before 1 Week Before Core Work Session Week 1 Week 2 Week 3 Week 4
Setting the Tone: Self-Assessments: Align Expectations: 1-day; Instructor-Led 5-15-minute Videos: 5-15-minute Videos:
5-15-minute Videos: Article:
In your calendar • How well do you run Click here to view • Develop a Leader’s Mindset • Get Better: Wear • Maturity • Effective 1-on-1s • Feel powerless in
invitation, include the 1-on-1s? supplemental • Hold Regular 1-on-1s Glasses that Work Continuum my current role
following: • How well are you resources to • Set Up Your Team to Get
• 6CP email template setting your team up structure effective Results
• 6CP two-page to get results? manager meetings. • Create a Culture of
overview • How well are you Feedback 12-week Jhana reinforcement track: 6 Critical Practices
• Digital Participant leading change? • Lead Your Team Through
Materials (if using) Change
• How well do you
• Manage Your Time and
manage workplace
Energy
well-being?
Prepare Learn Reinforce & Apply
Pro Tip: Encourage your participants to sign up for
the 6 Critical Practices reinforcement track, driven
by Jhana, before they leave the work session!
https://aap.jhana.com/6-critical-practices-email-
signup/ © 2020 FranklinCovey. All Rights Reserved.A Comprehensive Approach: Live Training & Reinforcement
Supervisor
First-Line
(cont.)
27 Week Impact Journey
Insights Insights Insights Insights Insights Insights
Jhana Jhana Jhana Jhana Jhana Jhana
Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12
Facilitated Discussion: 5-15-minute Videos: 5-15-minute Videos: 5-15-minute Videos: 5-15-minute Videos: Facilitated Discussion: 5-15-minute Videos: 5-15-minute Videos:
• What is most difficult for • What positive and
you making the shift to • Copa Airlines • Key Stakeholder • Blind Spots • Team redirecting feedback did • The Change Model • Performance
leader? Interview Accountability you share with your Conversation
• What was your most team?
effective 1-on-1 like? Why? Session
• How do you plan to track
your team goals?
• Discuss challenges you 12-week Jhana reinforcement: 6 Critical Practices
might face in meeting those • What feedback did you
goals this year. receive? How will you
• How do you plan to apply it?
delegate so that it develops • How will you hold your
your team? team accountable?
Reinforce & Apply
© 2020 FranklinCovey. All Rights Reserved.A Comprehensive Approach: Live Training & Reinforcement
Supervisor
First-Line
(cont.)
27 Week Impact Journey
Insights Insights Communicate: Pre-work: Manager Meeting: Unconscious Bias: Insights Jhana
Jhana Jhana Unconscious Bias Unconscious Bias Unconscious Bias Understanding Bias to
Unleash Potential
Week 13 Week 14 Week 15 Week 16 Week 17 Week 18 Week 19 Week 20
5-15-minute Videos: 5-15-minute Videos: Facilitated Discussion: Setting the Tone: Prepare: Align Expectations: 1-day; Instructor-Led 5-15-minute Videos:
• How will you mentally In your calendar Send participants a pre-work Click here to view
• Green and Clean • Transformation email, to include: • More Than You See
adjust to change? invitation, include the supplemental • Identify Bias
• How will you handle • Jhana article:: 7 common
following: misconceptions about resources to • Cultivate Connection
someone that opposes
change? • UB email template unconscious bias structure effective • Choose Courage
• What challenges have you • Digital Participant • UB Self Assessment (this manager meetings.
faced in weekly planning? Materials (if using) is a custom pdf Jhana track: UB
• How do you manage your assessment and is not
stress? managed through
FranklinCovey’s
assessment center)
Reinforce & Apply Prepare Learn Reinforce & Apply
Pro Tip: make sure participants sign up for
the Unconscious Bias reinforcement track, Pro Tip: Can also be
driven by Jhana, before they leave the delivered in 4 x 75-
session! minute webinar
https://aap.jhana.com/unconscious-bias- modules!
© 2020 FranklinCovey. All Rights Reserved.
email-signup/A Comprehensive Approach: Live Training & Reinforcement
Supervisor
First-Line
(cont.)
27 Week Impact Journey
Insights Insights Insights Post-work: Manager Meeting:
Insights
Jhana Jhana Jhana Unconscious Bias Unconscious Bias
Jhana
Week 21 Week 22 Week 23 Week 24 Week 25 Week 26 Week 27
5-15-minute Videos: 5-15-minute Videos: 5-15-minute Videos: 5-15-minute Videos: Facilitated Discussion: Prepare: Align Expectations:
• Your Brain and • The Three Bias • All of Us • 4 Ways to Act With • Which situation did Encourage participants to Click here to view
you identify on your re-take the UB self-
Bias Traps Courage supplemental
‘Addressing Bias Action assessment.*
Plan?’
resources to
• What has been most structure effective
useful to you in manager meetings.
5-week Jhana reinforcement: Unconscious Bias exploring bias in that
situation?
• What challenges have
you faced in addressing
bias at work?
Reinforce & Apply Close
© 2020 FranklinCovey. All Rights Reserved.Supervisor An Efficient & Independent Approach - OnDemand
First-Line
12 Week Impact Journey
Portal Prep: Communicate: Pre-work Manager Meeting Excelerators Excelerators Excelerators
6 Critical Practices
for Leading a Team
3-4 Weeks Before 3 Weeks Before 2-3 Weeks Before 1 Week Before Week 1 Week 2 Week 3 Week 5
Setting the Tone: Self-Assessments: Align Expectations: 1 x 30-minute 1 x 30-minute 1 x 30-minute Facilitated Discussion:
Teams and Assigned
eLearning Module • What is most difficult for
Learning: Email participants using • How well do you run • Review insights from
eLearning Module eLearning Module you making the shift to
Create a team in your AAP the: 1-on-1s?
Portal for this Impact
your assessments. • The 6 Critical • The 6 Critical • The 6 Critical leader?
• 6CP email template • How well are you • Click here to view • What was your most
Journey. Practices - Practices - Practice Practices - Practice effective 1-on-1 like? Why?
• Link to 6CP Jhana setting your team up supplemental
Introduction & 2: Hold Regular 1- 3: Set Up Your Team
resources to structure • Discuss challenges you
Assign learning and set reinforcement track to get results? Practice 1: Develop on-1s
effective manager to Get Results might face in meeting those
due dates. (https://aap.jhana.co • How well are you a Leaders Mindset goals this year.
meetings.
m/6-critical-practices- leading change?
View the video tutorials email-signup/ ) 12-week Jhana reinforcement track
• How well do you
on the VHA AAP • Digital Participant
Information Page for manage workplace • How do you plan to
Materials (if using)
instructions. well-being? delegate effectively?
Prepare Learn Reinforce & Apply
© 2020 FranklinCovey. All Rights Reserved.Supervisor An Efficient & Independent Approach - OnDemand (cont.)
First-Line
12 Week Impact Journey
Excelerators Excelerators Excelerators Manager Meeting: Portal Prep: Communicate: Pre-work:
Unconscious Bias Unconscious Bias Unconscious Bias Unconscious Bias
Week 6 Week 6 Week 6 Week 15 Week 27 Week 7 Week 8 Week 17
1 x 30-minute 1 x 30-minute 1 x 30-minute Facilitated Discussion: Align Expectations: Teams and Assigned Setting the Tone: Prepare:
eLearning Modules eLearning Modules eLearning Modules • How will you mentally
Learning: Email participants using Send participants a pre-work
Click here to view Create a team in your AAP
adjust to change? the: email, to include:
• The 6 Critical • The 6 Critical • The 6 Critical supplemental Portal for this Impact • Jhana article:: 7 common
• How will you handle • UB email template
Practices - Practice Practices - Practice Practices - Practice resources to Journey. misconceptions about
someone that opposes • Digital Participant
4: Create a Culture 5: Lead Your Team 6: Manage Your change? structure effective Materials (if using) unconscious bias
Assign learning and set • UB Self Assessment (this
of Feedback Through Change Time and Energy • What challenges have manager meetings. • Link to UB Jhana
due dates. is a custom pdf
you faced in weekly
reinforcement track assessment and is not
planning?
View the video tutorials (https://aap.jhana.c managed through
• How do you manage
on the VHA AAP om/unconscious- FranklinCovey’s
your stress?
Information Page for bias-email-signup/ ) assessment center)
instructions.
12-week Jhana reinforcement track: 6 Critical Practices
Learn Reinforce & Apply Prepare
© 2020 FranklinCovey. All Rights Reserved.Supervisor An Efficient & Independent Approach - OnDemand (cont.)
First-Line
12 Week Impact Journey
Post-work: Manager Meeting:
Excelerators Excelerators Excelerators
Unconscious Bias Unconscious Bias
Week 9 Week 10 Week 11 Week 25 Week 26 Week 27
1 x 30-minute 1 x 30-minute 1 x 30 eLearning Facilitated Discussion: Re-assess: Align Expectations:
eLearning Module eLearning Module Module • Which situation did Encourage participants to Click here to view
you identify on your re-take the UB self- supplemental
• Unconscious Bias • Unconscious Bias • Unconscious Bias ‘Addressing Bias Action assessment.
Plan?’ resources to
Part 1: Identify Bias Part 2: Cultivate Part 3: Choose
• What has been most structure effective
Connections Courage
useful to you in manager meetings.
exploring bias in that
situation?
• Where do you struggle
5-week Jhana reinforcement: Unconscious Bias to choose courage in
your day-to-day
activities?
Reinforce & Apply Reinforce & Apply Close
© 2020 FranklinCovey. All Rights Reserved.The Big Picture – Content Alignment
Managers
Solution Title How does this align? Competencies Covered Solution Components
The Speed of Trust is built around three core models to reinforce
managerial competencies to include (1) the five waves of trust – self trust,
relationship trust, organizational trust, market trust and societal trust; (2) • Problem Solving • 2-day ILT
the four cores of credibility – integrity, intent, capabilities and results; and
(3) the 13 trust behaviors - talk straight, demonstrate respect, create • Accountability • 6x90 minute VILT
Content
transparency, right wrongs, show loyalty, deliver results, get better,
• •
Core
confront reality, clarify expectations, practice accountability, listen first, Partnering Excelerators (5)
keep commitments and extend trust. The 13 trust behaviors become a
language through which to solve problems, partner better, influence and • Financial • Insights (18)
negotiate. The four cores of credibility build resilience in managers to
whether the challenges they face and ensure they have a rubric for making
Management
critical decisions (decisiveness). • Resilience
The strengths we display as an individual contributor do not always • Decisiveness
• 1-day ILT
serve us in a managerial role. This content area really hones in on
• Influencing/
how leaders can better partner with their subordinates by asking
• 4x75 minute VILT
Supplemental
better questions, looking for their genius, creating space for others • Negotiating
Content
and offering bigger challenges to better achieve results. • Excelerators (6)
• Insights (12)
Solution Title Alignment to Core Content Alignment to Supplemental
Content
Jhana Topics: Jhana Topics:
• Trust • Motivating Your Team
Reinforcement
• Team Culture • Assessing Your Team
Video Discussion Activities: Video Discussion Activities:
• Establishing Credibility • Stress Management
• Managing Company Change
© 2020 FranklinCovey. All Rights Reserved.A Comprehensive Approach: Live Training & Reinforcement
Managers
33 Week Impact Journey
Communicate: Pre-work Manager Meeting: Leading at the Speed of Insights Insights Insights Insights
Leading at the Leading at the Speed of Jhana Jhana Jhana Jhana
Trust
Speed of Trust Trust
3-4 Weeks Before 3 Weeks Before 1 Week Before Core Work Session Week 1 Week 2 Week 3 Week 4
Setting the Tone: Self Assessment Align Expectations: 2-day; Instructor-Led Insights: Insights: Insights: Insights:
In your calendar • Click here to view a Click here to view • The Case for Trust • The Critical • The Speed of Trust • See-Speak-Behave • The High Cost of
invitation, include the sample of the LSOT supplemental • Self Trust Leadership Low Trust
assessment (Trust
following: resources to • Relationship Trust
Quotient)(pages 57 - Competency
• LSOT email structure effective • Organizational Trust
69 )
template manager meetings. • Market Trust
• Contact your
• LSOT two-page Katherine Hunt-Ridley
• Societal Trust
overview (Katherine.huntridley
• Digital Participant @franklincovey.com )
Materials (if using) to begin the 18 weeks of Trust Huddle conversations
assessment process.
Prepare Learn Reinforce & Apply
Pro Tip: This course can Pro Tip: To boost leader’s confidence in leading
be also be delivered in 6, the Trust Huddles, share the Jhana article, ‘How
90-minute modules. to facilitate a group discussion’ -
https://aap.jhana.com/how-to-facilitate-a-group-
discussion/ © 2020 FranklinCovey. All Rights Reserved.Managers A Comprehensive Approach: Live Training & Reinforcement
(cont.)
33 Week Impact Journey
Insights Insights Insights Insights Insights Insights
Jhana Jhana Jhana Jhana Jhana Jhana
Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12
Facilitated Discussion: Insights: Insights: Insights: Insights: Insights: Facilitated Discussion: Insights:
• How does low or no trust
• Share your ‘Credibility
impact your team’s
Manifesto’ with the group.
performance? • Credibility • Relationship Trust • Investment • Restoring Trust • Restoring Trust • What counterfeit behaviors • Extending Trust
• How could we increase the
Advice (A): Parts 1 and 2 (B): Parts 1 and 2 have you noticed in your
Trust Dividends that come
team?
from high trust?
• Which of the 13 Trust
• How can you minimize the
Behaviors are the greatest
Trust Tax you identified
opportunity for your team?
during the work session?
• What will you do between
• What surprised you about
now and our next session
the relationship between
trust and results?
18 weeks of Trust Huddle conversations to improve these
behaviors?
Reinforce & Apply Close
Pro Tip: In week 9, host a
virtual lunch-and-learn to
reconnect on key concepts,
share best practices, and focus
on application! © 2020 FranklinCovey. All Rights Reserved.Managers A Comprehensive Approach: Live Training & Reinforcement
(cont.)
33 Week Impact Journey
Insights Insights Insights Insights Insights Insights Insights
Jhana Jhana Jhana Jhana Jhana Jhana Jhana
Week 13 Week 14 Week 15 Week 16 Week 17 Week 18 Week 19 Week 20
Insights: Insights: Insights: Facilitated Discussion: Insights: Insights: Insights: Insights:
• What is the most important
action you can take to
• Propensity to • Race to the Pole • Organizational improve your • Market Trust • Pizza Turnaround • The World's Most • Malice in Dallas
Trust organization’s credibility?
Trust • What Symbol of Distrust
Trusted Company
can you eliminate, or what
Symbol of Trust can you
create?
• Reviewing page 59, what
system or process in your
18 weeks of Trust Huddle conversations team needs improvement,
and how will you do it?
Reinforce & Apply Close
© 2020 FranklinCovey. All Rights Reserved.Managers A Comprehensive Approach: Live Training & Reinforcement
(cont.)
33 Week Impact Journey
Post-work: Manager Meeting: Communicate: Manager Meeting: Multipliers: How the Insights Insights
Leading at the Speed of Multipliers Best Leaders Ignite Jhana Jhana
Leading at the Multipliers
Speed of Trust Trust Everyone’s Intelligence
Week 21 Week 22 Week 23 Week 24 Week 25 Supplemental Week 27 Week 28
Facilitated Discussion: Post Assessment: Align Expectations: Setting the Tone: Align Expectations: Work Session Insights: Insights:
• What has been the biggest • Contact Katherine Click here to view In your calendar Click here to view 1-day; Instructor-Led
takeaway from your Huddle
Hunt-Ridley • Asking Better
conversations with your supplemental invitation, include the supplemental • The Multiplier Effect • Multiplier
team? (Katherine.huntri resources to following: resources to
• • Ask Better Moments Questions
Who are the key dley@franklincov structure effective • Multipliers email structure effective
stakeholders with whom Questions
ey.com ) to begin template
your organization’s manager meetings. manager meetings. • Look for Genius
reputation needs the post- • Multipliers two- • Create Space for
improvement? assessment page overview Others
• How will you improve your process. • Digital Participant • Offer Bigger 6-week Jhana: Multipliers
reputation with those
organizations? Materials (if using) Challenges
Reinforce & Apply Close
© 2020 FranklinCovey. All Rights Reserved.You can also read
