Downer in New South Wales - Downer Group

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Downer in New South Wales - Downer Group
Downer in
        New South Wales

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Downer in New South Wales - Downer Group
Downer in
    New South Wales

                      Downer employs more than 53,000 people

                              53,000
                              300
                      across more than 300 sites

                      primarily in Australia and New Zealand but also in
                      the Asia-Pacific region, South America and Africa.

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Downer in New South Wales - Downer Group
About us
At Downer, our customers are at the heart of everything we do.
Our Purpose is to create and sustain the modern environment
by building trusted relationships with our customers.
Our Promise is to work closely with our customers to help
them succeed, using world leading insights and solutions.
Downer designs, builds and sustains assets, infrastructure and
facilities and we are the leading provider of integrated services
in Australia and New Zealand.
With a history dating back over 150 years, Downer is listed on the
Australian Securities Exchange and New Zealand Stock Exchange
as Downer EDI Limited (DOW). We are an ASX 100 company that
also owns 88 per cent of Spotless Group Holdings Limited (SPO).

Our expertise                                           We aim to employ the best people and bring
                                                        thought leadership to each stage of the asset
We support our customers through the full life
                                                        lifecycle as we support our customers to plan,
of their assets – from initial feasibility and design
                                                        create and sustain.
through to production and operations and
eventual decommissioning.
We build strong relationships of trust with our
customers, truly understanding and predicting
their needs and bringing them world leading
insights and solutions.

Our business is founded on four Pillars and we demonstrate these in everything we do:

                                                                                  Thought
  Safety                      Delivery                  Relationships             leadership
  Zero Harm is                We build trust by         We collaborate            We remain at the
  embedded in                 delivering on our         to build and              forefront of our
  Downer’s culture            promises with             sustain enduring          industry by employing
  and is fundamental          excellence while          relationships             the best people and
  to the company’s            focusing on safety,       based on trust            having the courage
  future success              value for money           and integrity             to challenge the
                              and efficiency                                      status quo

                                                                                               Downer in   3
                                                                                         New South Wales
Downer in New South Wales - Downer Group
Downer in New South Wales

7,500
people employed by Downer across NSW
                                                        $2.8 billion
                                                        revenue generated by works undertaken
                                                                                                                  New South
                                                                                                                  Wales
                                                        in NSW by Downer in 2018

4,600km 210 million
roads managed and maintained in NSW                     passenger journeys in NSW every year on trains
by our DM Roads business                                delivered and maintained by Downer

8.4GW
energy produced by NSW power plants
                                                        3,000
                                                        NSW Government sites maintained – including
Downer maintains                                        schools, TAFE campuses, ambulance stations
                                                        and fire stations                                                                 26

760MW
renewable energy generated by solar
and wind farms built by Downer in NSW

We partner with our customers to provide
services across the State, including:

Sydney trains                                           Parramatta Light Rail                               Regional hospitals
Downer has designed and delivered 102 Waratah           Downer has been awarded the design and              Spotless provides air-conditioning, mechanical
trains in conjunction with CRRC Changchun, and          construct Infrastructure Works contract to build    and electrical services, asset maintenance and
the through-life-support is managed by Downer           Stage 1 of the Parramatta Light Rail project in a   management, cleaning, laundry management,
at the purpose-built Auburn Maintenance Centre.         50:50 joint venture with CPB Contractors.           and security and electronic solutions to Orange
In February 2019 the NSW Government ordered                                                                 Hospital, Bathurst Hospital and Tertiary
another 17 Waratah Series 2 trains as part of the       Sydney International Convention,                    Mental Health.
Sydney Growth Trains contract.                          Exhibition and Entertainment
                                                                                                            Sydney roads maintenance
Newcastle Transport                                     Precinct
                                                                                                            We deliver the 10-year North Sydney
Downer completed construction of the light rail         Spotless provides comprehensive facility
                                                                                                            Performance Specified Maintenance Contract
network infrastructure and our joint venture,           management and asset management, including
                                                                                                            (PSMC) for Roads and Maritimes Services (RMS).
Keolis Downer, operates Newcastle’s integrated          hard facility management services, repair and
                                                                                                            This involves the long-term maintenance of road
transport system including buses, ferries, light rail   replacement, high level cleaning, grounds
                                                                                                            and roadside assets across 1,880 lane kilometres
and interchanges.                                       maintenance and horticulture, art conservation
                                                                                                            of motorways, arterial roads and national park
                                                        and utilities management.
                                                                                                            access roads.
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     New South Wales
Downer in New South Wales - Downer Group
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                                                                                                                                         Downer in
                                                                                                                                         New South Wales

                                                                                                                              Location                T&I   MEI   Spotless
                                                                                                  27
                                                                                                                              1    Albury                            

                                                                                                                              2    Auburn             

                                                                                                                              3    Bathurst                         

                                                                                                                              4    Beryl              

                                                                                                                              5    Bomaderry          

                                                                                                                              6    Cadia Valley             

                                                                                                                              7    Camellia           

                                                                                                                              8    Cameron Park       

                                                                                             20                               9    Campbelltown                      

                                                                                                                              10   Cardiff            

                                                                                                                              11   Chinderah          

                                                                                                                              12   Cobar                    
                                                                                                  13                          13   Coffs Harbour                     

                                                                                                                              14   Cronulla                          

                                                                                                                              15   Dubbo                             

                                                                                                                              16   Eraring                  

                                                          54                                                                  17   Erina                             

                          12                                                                                                  18   Forbes             
                                                                                  43
                                                                                                                              19   Gladesville             

                                                           34                                                                 20   Grafton            
                                                 32                 29                                                        21   Hexham                  
                                          40   15 4            33         21
                                                                     8       36                                               22   Hunter Valley           
                                                      6                  10 55
                                                          22                                                                  23   Katoomba                          
                                     41
                                                     59              16                                                       24   Kellyville                        
                                                                                   Legend:
                     18                            3 52 47 46       62 57
                                                           45 24 25 17             T&I – Transport and Infrastructure         25   Lane Cove          
                                                  28     7    44
                                                      23 4238 2 51                 - Road services                            26   Limondale          
                                                           37 50                   - Transport infrastructure
                                                        9    19 30                                                            27   Lismore                          
                               35   58                         53 14               - Transport solutions
                                                                 61                                                           28   Lithgow                  
                                                                48                 - Passenger rail
                                                               5                                                              29   Maitland                          
                                                                                   - Light rail and buses
                                                           4939                    - Airports and ports                       30   Mascot                            
                                                          31
                                                                                   - Utilities (including Power and           31   Mogo               
                                                                                   gas, Water, Renewable energy and           32   Mt Arthur                
                                                                                   power systems, and Technology and
                                                                                   communications services)                   33   Mt Thorley               

           1                                                                                                                  34   Muswellbrook             
                                                                                   MEI – Mining, Energy and Industrial
          60                                                                                                                  35   Narrandera         
                                                                                   - Industrial plants
                                                                                   - Minerals processing                      36   Newcastle               
                                                                                   - Mining services                          37   North Rocks                       
                                                                                   Spotless                                   38   North Ryde              
                                                                                   Integrated facilities services to a        39   Nowra                             
                                                                                   range of sectors including Education,
                                                                                                                              40   Orange                            
                                                                                   Healthcare and aged care, Government,
                                                                                   Business, and Stadia, venues and leisure   41   Parkes             

                                                                                                                              42   Parramatta         

                                                                                                                              43   Port Macquarie                   

                                                                                                                              44   Rhodes                            

Education                                                  Power and gas networks                                             45   Rosehill           

                                                                                                                              46   Rydalmere          
Spotless delivers integrated asset maintenance             Downer provides a range of services to power and                   47   Seven Hills        

services to 638 NSW Department of Education                gas customers across the State, including retail,                  48   Shellharbour                      

and Training schools and 17 TAFE schools,                  transmission and distribution asset owners.                        49   Shoalhaven                       

manages a range of operational services at an                                                                                 50   Silverwater        

                                                                                                                              51   Sydney CBD                        
additional 20 NSW schools and delivers cleaning
                                                                                                                              52   St Marys           
services at University of Wollongong.
                                                                                                                              53   Sutherland                        

                                                                                                                              54   Tamworth
Power stations                                                                                                                55   Teralba
                                                                                                                                                      
                                                                                                                                                      
                                                                                                                                                                     

Downer provides essential maintenance and                                                                                     56   Tweed Heads                       

shutdown services to Australia’s largest power                                                                                57   Vales Point              

station – Origin’s Eraring power station – as well                                                                            58   Wagga Wagga                      

as Delta Electricity’s Vales Point power station,                                                                             59   Windsor            

                                                                                                                              60   Wodonga            
AGL’s Bayswater power station, EnergyAustralia’s
                                                                                                                              61   Wollongong                       
Mt Piper power station, and Origin Energy’s
                                                                                                                              62   Woongarrah                        
Shoalhaven hydro power station.
                                                                                                                                                                    5
Downer in New South Wales - Downer Group
Downer in
                          New South Wales

Transport solutions
We deliver multi-disciplined infrastructure
solutions and intelligent transport networks
across both Australia and New Zealand for
roads, rail and light rail customers.
We also supply, install and maintain a range
of technology-based systems.
We have extensive capacity in the street
lighting and ticketing machine sectors.
Our focus on Smart Street Lighting has
made us a market leader as we upgrade
cities and towns.
We are also one of the largest maintainers
of intelligent transport system assets
across Australia and New Zealand.

Key capabilities:
ƒƒ Electronic signage
ƒƒ Closed Circuit Television (CCTV)
ƒƒ Traffic signals, including the use of
   Active Traffic Management Systems
ƒƒ Street lights, including smart LED
   lighting and solar powered products
ƒƒ Managed motorways
ƒƒ Rail signalling and rail communication
ƒƒ Ticketing machine installation
   and maintenance.
Downer has installed the majority of
ticketing systems throughout Australia
and maintains ticketing systems in Western
Australia and the Australian Capital Territory.

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Downer in New South Wales - Downer Group
What we do

Transport
Downer delivers multi-disciplined solutions
to customers in the transport sector.
Road services                                      Transport infrastructure
Downer manages and maintains road networks         Downer has a long history of delivering transport
across Australia and manufactures and supplies     infrastructure projects under a variety of
products and services to create safe, efficient    contracting models. Services include the design
and reliable journeys.                             and construction of roads, bridges, light rail,
We offer one of the largest non-government         heavy rail, signalling, track and station works
owned road services businesses in Australia        and rail safety technology.
and New Zealand.                                   Our integrated capabilities enable intelligent
We create and deliver solutions to our             transport solutions, road network management
customers’ challenges through strategic asset      and maintenance, facility maintenance, utilities
management and a leading portfolio of products     services and renewable energy technologies.
and services.                                      We also have particular expertise delivering
                                                   services within the constraints imposed by a
We are a leading manufacturer and supplier         live operating environment.
of bitumen-based products and an innovator
in the sustainable asphalt industry and            Projects include: Parramatta Light Rail,
circular economy, using recycled products and      Adelaide City East End Tram Extension, High
environmentally sustainable methods to produce     Capacity Metro Trains Project with the Victorian
asphalt.                                           Government, Transport for NSW’s Transport
                                                   Access Program, the Otahuhu train terminal and
Our customers include road owners, such as         bus station for Auckland Transport, Memorial
state and local government authorities, and        Park Alliance delivering the Arras Tunnel &
businesses operating in industries including       Pukeahu National War Memorial Park for the
waste collection and management, mining,           New Zealand Transport Agency, and Haywards
construction, airports and motor racing tracks.    Interchange upgrading integrating highway,
Our road network solutions are underpinned         cycleway, rail and bus connections.
by industry-leading research, development and
innovation, unique asset management tools and
our commitment to safety, environment and
sustainability through industry awarded Zero
Harm programs.

 Detritus Processing Facility, Rosehill
 At Downer’s Detritus Processing Facility in Rosehill, more than 21,000 tonnes
 of waste is diverted from landfill, separated, cleaned and sorted into valuable
 products and materials annually.
 The state-of-the-art facility, which opened in June 2018, is unlike many other
 recycling plants. It can recycle several different types of materials and Downer
 has found use for those materials, including asphalt for roads that we build.
 In August 2018, Downer built NSW’s first-ever road using recycled soft plastics and glass.
 The section of the Old Princes Highway in Engadine used plastic from approximately
 176,000 plastic bags and packaging, 55,000 glass bottle equivalents and toner from
 approximately 4,000 used printer cartridges.

                                                                                           Downer in   7
                                                                                     New South Wales
Downer in New South Wales - Downer Group
What we do

Transport
Downer is Australia’s leading provider of passenger
rolling stock asset management services. We also deliver
multi-modal transport solutions, including for light rail
and buses.
Passenger rail                                         Light rail and buses
Downer has over 100 years’ rail experience             Through our joint venture, Keolis Downer, we are
and has expertise covering all sectors from            Australia’s largest private provider of multi-modal
rolling stock to infrastructure and in every project   public transport solutions. Keolis Downer is also the
phase, from manufacturing to through-life-support      largest light rail operator in Australia and one of the
and operations.                                        nation’s most significant bus operators.
Downer’s track record spans project management         It is the operator of the new integrated public
services, engineering design, systems engineering,     transport system in Newcastle that includes buses,
supply chain engagement, systems integration,          ferries and a new light rail.
manufacturing, logistics, testing, commissioning,      It also operates and maintains Yarra Trams in
asset management, fleet maintenance, rail              Melbourne and G:link on the Gold Coast and has
infrastructure design and construction, and            significant bus operations in Sydney, Western Australia,
through-life-support and operations.                   South Australia and Queensland.
Downer also offers ticketing, passenger information,   Keolis Downer develops new forms of shared and
wayfinding and other technology options, as well as    customised mobility to answer the evolving needs of
rail security and safety solutions.                    local communities, such as on demand transport and
                                                       autonomous vehicles. For more information visit
    Sydney’s fleet                                     www.keolisdowner.com.au
    The Waratah fleet is the pride of Sydney’s
    network, delivering unprecedented reliability,
    availability, safety and comfort.
    It is Australia’s largest single order
    of rolling stock.                                  Airports and ports
    Downer designed and manufactured                   We offer a comprehensive range of capabilities for
    the initial order of 78 trains in conjunction      airport customers including pavement construction,
    with CRRC Changchun, and the through-life-         facilities maintenance and communications
    support is managed by Downer at the purpose-       technologies, to open space and asset management.
    built Auburn Maintenance Centre.                   We specialise in turnkey solutions for electrical and
    Downer has just delivered another 24 trains,       communications systems, for new or existing airport
    taking the fleet to 102, and is upgrading the      facilities, as well as whole-of-life asset services for
    Mortdale Maintenance Centre as part of the         critical infrastructure such as roads, rail lines, car parks
    Sydney Growth Trains contract.                     and grounds which support airport sites.

    In February 2019 the NSW Government                Downer offers turnkey electrical and communications
    ordered another 17 Waratah Series 2 trains.        systems for the expansion or upgrade of port facilities
                                                       as well as whole-of-life asset services for critical
    Downer also maintains 35 four-car Millennium       infrastructure such as roads, rail lines, car parks and
    trains sets that we designed, built and            grounds which support and connect port sites.
    commissioned almost two decades ago.
                                                       Our expertise also includes construction and
                                                       maintenance of wharves and marine structures.

8      Downer in
       New South Wales
Downer in New South Wales - Downer Group
Downer in
New South Wales

Newcastle Transport
Downer delivered the Newcastle
Light Rail project for Transport for
NSW in February 2019.
Downer’s Infrastructure Projects
business was the managing contractor
and completed construction of the rail
network infrastructure.
Keolis Downer now operates
Newcastle’s integrated transport
system including buses, ferries,
light rail and interchanges, while the
six Newcastle trams will be serviced
and maintained at Downer’s Cardiff
Service Delivery Centre.

                                 9
Downer in New South Wales - Downer Group
Downer in
                         New South Wales

Technology and
communications services
We are a leading provider of end-to-end
technology and communications service
solutions and offer integrated civil
construction, electrical, fibre, copper and
radio network deployment capability.
Key capabilities:
ƒƒ Design, engineering and network
   construction of fixed and wireless
   networks
ƒƒ Mobile deployment: site acquisition,
   environmental and design services
ƒƒ Network operations and help desk
   outsourcing
ƒƒ Network maintenance
ƒƒ Warehousing and logistics
ƒƒ Smart metering
ƒƒ Smart home power and technology
   solutions
ƒƒ Fleet management
ƒƒ Network security
ƒƒ Remedial works and proactive
   maintenance
ƒƒ Customer connections, in-premises
   installations and service activations.

Our approach is centred on reducing
the risk associated with disruption to
asset operations and improving asset
performance. Our quality delivery is
managed and delivered through a widely
distributed and substantial technical
workforce, providing our clients with
confidence when we deal directly with
their customers. We listen, understand
and partner with our customers to ensure
all parties’ expectations are exceeded.

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What we do

Utilities
Downer offers a range of services for the utility sector,
incorporating traditional power and gas, renewable
energy and technological communications services.
Power and gas                                       Renewable energy and
We offer a wide range of services including         power systems
planning, designing, constructing, operating,       We are one of Australia’s largest and most
maintaining, managing and decommissioning           experienced providers in the renewable energy
power and gas network assets. We design and         market and power system sectors, delivering
construct steel lattice transmission towers,        services to customers requiring both utility and
design and build substations, construct and         commercial scale sustainable energy solutions.
maintain electricity and gas networks, provide      We offer trusted services and integrated
asset inspection and monitoring services,           solutions required for the entire asset lifecycle
connect tens of thousands of new power and gas      including procurement, assembly, design,
customers each year and provide meter, energy       construction, commissioning and maintenance
and water efficiency services for government,       for a range of renewable assets specifically in the
utilities and corporations throughout Australia.    wind, solar and power systems storage sectors
Our performance on the network is                   including transmission and substations. We offer
benchmarked at activity unit level, repeatedly      flexible services like innovative energy systems
demonstrable and assessed against continually       that include self-generation and storage, grid
improving key performance indicators. The           services such as frequency control ancillary
collaborative and enduring relationships we         services (FCAS), fast frequency response
have with our long-term customers is based on       (FFR), grid stability and transmission terminal
trust and integrity and continues to be validated   congestion solutions. Our expertise also includes
through ongoing contract renewals.                  consultancy services to customers that
                                                    assist them to bridge the gap to achieve
Water                                               commercial viability.
We provide complete water lifecycle solutions
for municipal and industrial water users.
                                                     Downer is a leader in renewable energy in
Our expertise includes waste and waste water         Australia and has successfully delivered the
treatment and operations, pumping and water          Boco Rock Wind Farm and Taralga Wind Farm
transfer, desalination and water re-use, and         in NSW. Downer is also currently building
abstraction and dewatering.                          Australia’s largest solar farm in Limondale,
We support our customers across the full asset       southern NSW, and the Beryl Solar Farm in
lifecycle from the conceptual development            Central West NSW.
of a project through to design, construction,
commissioning and optimisation, providing
complete water lifecycle solutions for municipal
and industrial water users, including pipe
bursting and civil maintenance. We also operate
and maintain treatment, storage, pump station
and network assets.

                                                                                            Downer in     11
                                                                                      New South Wales
What we do

Integrated facilities services
Through Spotless we deliver tailored solutions for
customers from a diverse range of industry sectors.
Whether it be providing critical security for         Education                                                Government
patients and clinical staff at hospitals, preparing
                                                      We create world-class learning environments              Spotless provides property and facilities
nutritious meals at schools, delivering the
                                                      with leading private and public schools and              management services to government
optimum air-conditioned climate at a stadium,
                                                      tertiary institutions. Our integrated services           departments, agencies and authorities
maintaining public housing that accommodates
                                                      include catering, fixing the building assets,            at the federal, state and municipal level.
tens of thousands of people, laundering uniforms
                                                      maintaining grounds and gardens, conserving
for factory workers, or ensuring the elderly have
                                                      energy with air-conditioning and lighting                 Land and Housing Corporation, NSW
clean rooms in an aged care residence, our
                                                      solutions, and ensuring a secure environment.             Maintain over 24,000 properties, including
Spotless team will take care of it.
                                                                                                                capital, restoration and heritage works and
Spotless is the largest integrated facilities          NSW Department of Education and                          facilities management.
management services provider in Australia and          Training: Integrated asset maintenance
New Zealand. Our customers depend on us                services to 638 NSW Department of
to provide essential services for the everyday         Education and Training schools and
                                                                                                               Business
running of their businesses. We deliver more than      17 TAFE schools.                                        We offer innovative solutions for workplaces
100 integrated facilities services including:                                                                  and manufacturing facilities to help them run
     Air-conditioning, mechanical and electrical                                                               well. Spotless manages solutions for employee
                                                      Healthcare and aged care                                 wellbeing, workplace efficiency and sustainable
     Asset maintenance and management
                                                      Spotless has a 40-year history of supporting the         facility management.
     Catering and hospitality                         daily operations of hospitals across Australia and
                                                                                                               Key customers include Coca-Cola Amatil (hard
     Cleaning                                         New Zealand. As a trusted partner we deliver
                                                                                                               and soft facilities maintenance) and Bluescope
                                                      care associated services that create a safe
     Facilities management                                                                                     Steel (integrated services including facilities
                                                      environment for hospital staff, patients and
                                                                                                               management, cleaning, catering and laundry
     Laundry management                               their guests.
                                                                                                               services).
     Security and electronic solutions                As healthcare providers we support hospitals and
     Utility support.                                 senior living facilities. Every year Spotless delivers   Stadia, venues & leisure
                                                      more than 3.5 million hours of non-clinical support      We create great experiences to ensure the
Proven long term partner                              services to over 200 healthcare facilities.              comfort and satisfaction of fans, patrons and
With around 15 Public Private Partnership (PPP)                                                                guests. With over 14 venues across Australia and
projects across the healthcare, education,             Pinnacle Health Care, NSW                               New Zealand, we manage small meetings to large
defence and leisure sectors, we are known for          Air-conditioning, mechanical and                        gala events.
our value for money approach and innovative            electrical services, asset maintenance
                                                                                                               For example, we provide a multi-service offering
management of an asset’s lifecycle.                    and management, cleaning, laundry
                                                                                                               to the Melbourne Cricket Ground including
                                                       management, and security and electronic
Our experienced team focuses on our customers’                                                                 catering, facility management and refrigeration
                                                       solutions to Orange Hospital, Bathurst
needs, develops innovations that make a                                                                        and air-conditioning maintenance.
                                                       Hospital and Tertiary Mental Health.
difference, and operates with a mindset to take
care of valued assets for the long term.                                                                        Taronga Zoo, Sydney
                                                                                                                Catering and hospitality services.
Key partnerships include the Sydney International
Convention, Exhibition and Entertainment Centre
and Department of Defence, ACT.

12    Downer in
      New South Wales
Downer in
New South Wales

                  13
Downer in
                         New South Wales

What we do

                    Photograph courtesy of Chevron Australia

Oil and gas                                                         Industrial plants
We plan, build, maintain and operate both                           Downer provides operation, maintenance,
onshore and offshore oil and gas facilities                         turnaround, shutdown and sustaining capital
for our customers that supply clean energy                          programs for industrial operations across
to Asia.                                                            Australia.

With over 50 years’ experience, our key capabilities cover the      We operate across industries including LNG, CSG, petrochemical and
full range of construction, maintenance, turnaround and shutdown,   refining, bulk materials handling and processing, coal, iron ore, minerals
and sustaining capital projects and commissioning services.         and metals, and power generation.
Key capabilities:                                                   Our industrial maintenance services include: planning, integration and
     Electrical instrumentation and controls                        support with engineering; and electrical and instrumentation corrosion,
                                                                    insulation and scaffold erection, commissioning, operations and
     Structural and mechanical piping                               decommissioning.
     Lagging and cladding
                                                                    We have the geographic capacity to support onshore and offshore assets,
     Insulation and coatings                                        with experienced and competent support people that have the ability to
     Scaffold erection                                              execute long term serviced-based contracts.
     Facilities maintenance
     Project management, scheduling and resourcing
                                                                     Eraring power station
     Technical writing and workpack development                      Since 2018, Downer has been the lead contractor for maintenance
     Heavy lift studies                                              services at Origin Energy’s Eraring power station, which is
     Specialist sub contract management.                             Australia’s largest baseload power station.
                                                                     Downer’s scope of work includes the provision of maintenance
“Our experience in delivering services                               and supplementary services across all units at the station.
to oil and gas customers across the                                  The contract has allowed Eraring to move from directly engaging
region ensures that we understand                                    multiple contractors to partnering with Downer who self-perform
                                                                     most works and manage a small number of selected specialist
what’s important to their success.”                                  contractors.

14
What we do

Minerals processing
Downer provides solutions for minerals processing and separation to customers
in Australia, New Zealand, India, Canada, The Americas and South Africa.

Working with customers in mining operations for over 75 years,               “Whether investing in a new project or
Downer helps our customers extract the maximum value from their
                                                                             optimising an existing plant, there are many
mineral asset through engineering and process design. We are the
world leaders in mineral separation and mineral processing solutions,        hurdles to overcome including investment,
as well as spiral technology. We deliver innovative, cost effective          licensing, infrastructure, recovery of minerals
process solutions for iron ore, mineral sands, silica sands, coal,           and marketing the product. When major
chromite, gold, tin, tungsten, tantalum and a wide range of other
fine materials.
                                                                             investors see that we are working on a project
                                                                             there is a heightened level of confidence that it
From metallurgical test work through to plant design, equipment
supply and commissioning, we provide customers with the confidence           is well underway.”
to achieve their best project profitability, and are known for our
innovative and outcome focused approach.
We also deliver solutions for customers across all stages of the project
lifecycle from initial concept, prefeasibility and feasibility studies, to
Coal Handling and Preparation Plant (CHPP) design and Engineering,
Procurement and Construction (EPC) management delivery.
We provide strategic consulting services, working with our customers
to optimise financial returns and maintain efficient operations for
their projects.

                                                                                                                          Downer in   15
                                                                                                                    New South Wales
What we do

Mining services
Downer has been successfully delivering contract mining and civil projects
to an impressive list of global customers for over 90 years.
Downer services coal and metalliferous mining customers at all stages
of the mining lifecycle, specialising in both surface and underground
                                                                              CSA mine, Cobar
                                                                              Since 2015, Downer has provided a range of
mining. We operate across more than 50 sites in Australia, Papua New
                                                                              mining services for Cobar Management at the
Guinea and Africa.
                                                                              CSA underground copper mine in Cobar, Central
Key capabilities:                                                             Western NSW.
     Resource definition, exploration drilling and mine feasibility studies   Downer’s scope of works includes mechanised
     Open cut mining services to Australian coal, iron ore and gold           decline and lateral development mining and haulage,
     Underground mining services to Australian, Papua New Guinea              with the provision of ground support services including
     and South African copper and gold                                        shotcrete and cable bolting.
     Drilling, explosives manufacture and supply, blasting and crushing       In August 2018, Downer signed a new three-year
                                                                              contract with Cobar Management, which is a
     Mine closure and rehabilitation.
                                                                              wholly-owned subsidiary of global diversified natural
                                                                              resource company, Glencore plc.
“Downer is one of Australia’s leading
diversified mining contractors.”

16    Downer in
      New South Wales
Downer in
                                                                                                              New South Wales

What we do

Defence
Downer provides a full suite of services to Defence, National Security and
Critical Infrastructure sectors and Government.
We are proud to provide a full suite of professional and delivery services   To deliver “Above the Line” services, we have over 400 highly
to assist the Commonwealth of Australia, the Australian Defence Force        skilled, technical and security cleared subject matter experts.
and other government agencies achieve their objective of protecting          For estate infrastructure and maintenance, we rely on the organic
Australia’s national interests.                                              capabilities across Downer and our subsidiary Spotless, including
As a point of difference, our capabilities span the whole defence            management, integration and coordination.
capability lifecycle.                                                        Through Spotless, we also provide services to the defence sector
“Above the Line” services include:                                           including: management, integration and coordination; cleaning and
    Capability strategy, development and management including                housekeeping; estate upkeep; land management; laundry and dry
    program and project management                                           cleaning; pest and vermin control and treatment; reprographic; sport
                                                                             and recreation; training area and range and; transport and air operations.
    ICT strategy, architecture and management
                                                                             Having supported Defence for almost 80 years across a range
    Systems engineering and integration including integrated                 of capability acquisition, advisory, sustainment and estate upkeep,
    logistics support                                                        the Department of Defence is one of Downer Group’s longest
                                                                             standing clients.
    Fully integrated security and crisis management operations
    including physical, personnel and cyber security
    Emerging technology solutions including artificial intelligence,          CASG Major Service Provider – Team Downer
    machine learning and geospatial intelligence.                             Team Downer is one of four CASG Major Service
We also work “Below the Line” in:                                             Providers (MSP) delivering Integrated Work
                                                                              Packages (IWP) in support of Critical Systems
    Base infrastructure design and construction
                                                                              Branch (within Joint Systems Division),
    Project and construction management                                       Maritime Systems Division and the Attack Class
    Asset and facilities management                                           Submarine Program.
    Materiel logistics
    Reliability, availability and maintainability.

                                                                                                                                                     17
Downer in
                      New South Wales

Our approach

Community support
Downer is committed to supporting the success of the communities in which we
operate, by fostering and maintaining enduring relationships built upon trust.
We have a commitment to open and transparent communication              Reconciliation Action Plan
and recognise our responsibility to contribute positively to society.
                                                                        In Australia, Downer is committed to following Reconciliation
In addition to providing local employment opportunities, Downer is      Australia’s Reconciliation Action Plan (RAP) framework, which
focused on making a difference through partnerships, sponsorships       provides a structure for organisations to realise their vision for
and donations.                                                          reconciliation. Commitments contained in our current and future
Key initiatives supported include:                                      RAPs will focus on promoting cultural awareness through employee
                                                                        engagement initiatives and building relationships with Aboriginal
     Jawun - a not-for-profit organisation which works with             and Torres Strait Islander peoples, communities and organisations.
     corporate, government and philanthropic partners to offer
     skills and resources to Indigenous communities
     Wall of Hands - the Australian National Literacy & Numeracy        “We fully recognise the significant
     Foundation’s initiative dedicated to raising language, literacy,   and lasting socio-economic benefits our
     and numeracy standards in Australia
                                                                        presence in the community can bring and
     Great Barrier Reef Foundation
                                                                        we honour the responsibility that comes
     2019 Rugby League World Cup 9s
                                                                        with that.”
     Sunshine Coast Lightning netball team
     Genesis Youth Trust
     Wandering Warriors
     Maori Leadership Program for employees.

18
Our approach

Health, safety and environmental sustainability
Zero Harm is embedded in our culture and is fundamental to our future success.
We are committed to achieving our goal of Zero Harm.
At Downer, Zero Harm means sustaining a                 Systems: our approach is simple, effective,
work environment that supports the health               robust and consistent across our business       To Downer, sustainability means not only
and safety of our people, and conducting our                                                            being environmentally sustainable, it also
                                                        Hazards: with a priority focus on critical
operations in a manner that is environmentally                                                          includes the safety of our people, sustainable
                                                        risks, our hazards are identified, assessed,
responsible and sustainable.                                                                            growth, improving internal, supplier and
                                                        controlled, monitored, and effectiveness
                                                                                                        customer relationships and ensuring we have
Our Zero Harm culture is built on leading and           confirmed
                                                                                                        a diverse and inclusive workforce.
inspiring, verifying the effective management           Actions: we learn from our experiences,
of risks that have the potential to cause serious       and do what we say we will do, translating      Our commitments to environment
harm, rethinking processes, continuously                Zero Harm theory into good work practices.      and sustainability are outlined in our
improving our management systems, applying                                                              Environmental Sustainability Policy.
lessons learnt, and adopting practices that         Each Downer division has in place a Zero Harm
                                                                                                        We recognise that it is not possible to
aim to achieve zero work related injuries and       management system, certified as a minimum
                                                                                                        provide our diverse products and services
unintentional harm to the environment.              to occupational health and safety management
                                                                                                        without having some impacts on the
                                                    standard AS/NZS 4801 or BS OHSAS 18001, and
Our approach to Zero Harm and associated                                                                environment. However we have sought to
                                                    the international environmental management
performance is a market differentiator for                                                              identify and respond to these through our
                                                    system standard ISO 14001. We also adhere
Downer as it enables us to work safely and                                                              management systems, risk management
                                                    to other third-party standards and guidelines,
environmentally responsibly in industry                                                                 approach and materiality assessment to
                                                    as well as customer specific requirements,
sectors where there are inherent hazardous                                                              minimise harm and maximise value to our
                                                    on a project-by-project basis and ensure that
environments. We firmly believe that any injury                                                         customers where possible.
                                                    we meet all applicable licence and regulatory
or environmental incident is unacceptable and       conditions. Each management system is               We are committed to transitioning to a low
preventable. Zero Harm is always our                reviewed regularly, undergoing internal and         carbon economy and pride ourselves on
top priority.                                       external audits to ensure that effective controls   developing industry leading, environmentally
Achieving Zero Harm requires strong leadership      are maintained and opportunities for continuous     sustainable solutions for our customers.
and relentless commitment through:                  improvement are identified.                         Downer is focused on developing solutions
    Leadership: we listen, set clear                Our Zero Harm Management Framework,                 to reduce our energy consumption and
    expectations, develop and involve our           Cardinal Rules and Environmental Principles are     greenhouse gas emissions associated
    people, actively care, and act with integrity   critical to ensuring our employees and broader      with our operations and activities while
                                                    stakeholder groups are engaged and aware of         at the same time increasing our cost
    Culture: we have an aligned set of values
                                                    our Zero Harm commitments.                          competitiveness.
    throughout our organisation. Our people
    at all levels are actively involved and
    accountable                                                                                                                         Downer in   19
                                                                                                                                  New South Wales
Downer EDI Limited
ABN 97 003 872 848

Triniti Business Campus
39 Delhi Road
North Ryde
New South Wales 2113
T: 1800 DOWNER (1800 369 637)
T: +612 9468 9700

www.downergroup.com
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                                     March 2019
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