Downer in New South Wales - Downer Group
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Downer in New South Wales Downer employs more than 53,000 people 53,000 300 across more than 300 sites primarily in Australia and New Zealand but also in the Asia-Pacific region, South America and Africa. 2
About us At Downer, our customers are at the heart of everything we do. Our Purpose is to create and sustain the modern environment by building trusted relationships with our customers. Our Promise is to work closely with our customers to help them succeed, using world leading insights and solutions. Downer designs, builds and sustains assets, infrastructure and facilities and we are the leading provider of integrated services in Australia and New Zealand. With a history dating back over 150 years, Downer is listed on the Australian Securities Exchange and New Zealand Stock Exchange as Downer EDI Limited (DOW). We are an ASX 100 company that also owns 88 per cent of Spotless Group Holdings Limited (SPO). Our expertise We aim to employ the best people and bring thought leadership to each stage of the asset We support our customers through the full life lifecycle as we support our customers to plan, of their assets – from initial feasibility and design create and sustain. through to production and operations and eventual decommissioning. We build strong relationships of trust with our customers, truly understanding and predicting their needs and bringing them world leading insights and solutions. Our business is founded on four Pillars and we demonstrate these in everything we do: Thought Safety Delivery Relationships leadership Zero Harm is We build trust by We collaborate We remain at the embedded in delivering on our to build and forefront of our Downer’s culture promises with sustain enduring industry by employing and is fundamental excellence while relationships the best people and to the company’s focusing on safety, based on trust having the courage future success value for money and integrity to challenge the and efficiency status quo Downer in 3 New South Wales
Downer in New South Wales 7,500 people employed by Downer across NSW $2.8 billion revenue generated by works undertaken New South Wales in NSW by Downer in 2018 4,600km 210 million roads managed and maintained in NSW passenger journeys in NSW every year on trains by our DM Roads business delivered and maintained by Downer 8.4GW energy produced by NSW power plants 3,000 NSW Government sites maintained – including Downer maintains schools, TAFE campuses, ambulance stations and fire stations 26 760MW renewable energy generated by solar and wind farms built by Downer in NSW We partner with our customers to provide services across the State, including: Sydney trains Parramatta Light Rail Regional hospitals Downer has designed and delivered 102 Waratah Downer has been awarded the design and Spotless provides air-conditioning, mechanical trains in conjunction with CRRC Changchun, and construct Infrastructure Works contract to build and electrical services, asset maintenance and the through-life-support is managed by Downer Stage 1 of the Parramatta Light Rail project in a management, cleaning, laundry management, at the purpose-built Auburn Maintenance Centre. 50:50 joint venture with CPB Contractors. and security and electronic solutions to Orange In February 2019 the NSW Government ordered Hospital, Bathurst Hospital and Tertiary another 17 Waratah Series 2 trains as part of the Sydney International Convention, Mental Health. Sydney Growth Trains contract. Exhibition and Entertainment Sydney roads maintenance Newcastle Transport Precinct We deliver the 10-year North Sydney Downer completed construction of the light rail Spotless provides comprehensive facility Performance Specified Maintenance Contract network infrastructure and our joint venture, management and asset management, including (PSMC) for Roads and Maritimes Services (RMS). Keolis Downer, operates Newcastle’s integrated hard facility management services, repair and This involves the long-term maintenance of road transport system including buses, ferries, light rail replacement, high level cleaning, grounds and roadside assets across 1,880 lane kilometres and interchanges. maintenance and horticulture, art conservation of motorways, arterial roads and national park and utilities management. access roads. 4 Downer in New South Wales
56 11 Downer in New South Wales Location T&I MEI Spotless 27 1 Albury 2 Auburn 3 Bathurst 4 Beryl 5 Bomaderry 6 Cadia Valley 7 Camellia 8 Cameron Park 20 9 Campbelltown 10 Cardiff 11 Chinderah 12 Cobar 13 13 Coffs Harbour 14 Cronulla 15 Dubbo 16 Eraring 54 17 Erina 12 18 Forbes 43 19 Gladesville 34 20 Grafton 32 29 21 Hexham 40 15 4 33 21 8 36 22 Hunter Valley 6 10 55 22 23 Katoomba 41 59 16 24 Kellyville Legend: 18 3 52 47 46 62 57 45 24 25 17 T&I – Transport and Infrastructure 25 Lane Cove 28 7 44 23 4238 2 51 - Road services 26 Limondale 37 50 - Transport infrastructure 9 19 30 27 Lismore 35 58 53 14 - Transport solutions 61 28 Lithgow 48 - Passenger rail 5 29 Maitland - Light rail and buses 4939 - Airports and ports 30 Mascot 31 - Utilities (including Power and 31 Mogo gas, Water, Renewable energy and 32 Mt Arthur power systems, and Technology and communications services) 33 Mt Thorley 1 34 Muswellbrook MEI – Mining, Energy and Industrial 60 35 Narrandera - Industrial plants - Minerals processing 36 Newcastle - Mining services 37 North Rocks Spotless 38 North Ryde Integrated facilities services to a 39 Nowra range of sectors including Education, 40 Orange Healthcare and aged care, Government, Business, and Stadia, venues and leisure 41 Parkes 42 Parramatta 43 Port Macquarie 44 Rhodes Education Power and gas networks 45 Rosehill 46 Rydalmere Spotless delivers integrated asset maintenance Downer provides a range of services to power and 47 Seven Hills services to 638 NSW Department of Education gas customers across the State, including retail, 48 Shellharbour and Training schools and 17 TAFE schools, transmission and distribution asset owners. 49 Shoalhaven manages a range of operational services at an 50 Silverwater 51 Sydney CBD additional 20 NSW schools and delivers cleaning 52 St Marys services at University of Wollongong. 53 Sutherland 54 Tamworth Power stations 55 Teralba Downer provides essential maintenance and 56 Tweed Heads shutdown services to Australia’s largest power 57 Vales Point station – Origin’s Eraring power station – as well 58 Wagga Wagga as Delta Electricity’s Vales Point power station, 59 Windsor 60 Wodonga AGL’s Bayswater power station, EnergyAustralia’s 61 Wollongong Mt Piper power station, and Origin Energy’s 62 Woongarrah Shoalhaven hydro power station. 5
Downer in New South Wales Transport solutions We deliver multi-disciplined infrastructure solutions and intelligent transport networks across both Australia and New Zealand for roads, rail and light rail customers. We also supply, install and maintain a range of technology-based systems. We have extensive capacity in the street lighting and ticketing machine sectors. Our focus on Smart Street Lighting has made us a market leader as we upgrade cities and towns. We are also one of the largest maintainers of intelligent transport system assets across Australia and New Zealand. Key capabilities: Electronic signage Closed Circuit Television (CCTV) Traffic signals, including the use of Active Traffic Management Systems Street lights, including smart LED lighting and solar powered products Managed motorways Rail signalling and rail communication Ticketing machine installation and maintenance. Downer has installed the majority of ticketing systems throughout Australia and maintains ticketing systems in Western Australia and the Australian Capital Territory. 6
What we do Transport Downer delivers multi-disciplined solutions to customers in the transport sector. Road services Transport infrastructure Downer manages and maintains road networks Downer has a long history of delivering transport across Australia and manufactures and supplies infrastructure projects under a variety of products and services to create safe, efficient contracting models. Services include the design and reliable journeys. and construction of roads, bridges, light rail, We offer one of the largest non-government heavy rail, signalling, track and station works owned road services businesses in Australia and rail safety technology. and New Zealand. Our integrated capabilities enable intelligent We create and deliver solutions to our transport solutions, road network management customers’ challenges through strategic asset and maintenance, facility maintenance, utilities management and a leading portfolio of products services and renewable energy technologies. and services. We also have particular expertise delivering services within the constraints imposed by a We are a leading manufacturer and supplier live operating environment. of bitumen-based products and an innovator in the sustainable asphalt industry and Projects include: Parramatta Light Rail, circular economy, using recycled products and Adelaide City East End Tram Extension, High environmentally sustainable methods to produce Capacity Metro Trains Project with the Victorian asphalt. Government, Transport for NSW’s Transport Access Program, the Otahuhu train terminal and Our customers include road owners, such as bus station for Auckland Transport, Memorial state and local government authorities, and Park Alliance delivering the Arras Tunnel & businesses operating in industries including Pukeahu National War Memorial Park for the waste collection and management, mining, New Zealand Transport Agency, and Haywards construction, airports and motor racing tracks. Interchange upgrading integrating highway, Our road network solutions are underpinned cycleway, rail and bus connections. by industry-leading research, development and innovation, unique asset management tools and our commitment to safety, environment and sustainability through industry awarded Zero Harm programs. Detritus Processing Facility, Rosehill At Downer’s Detritus Processing Facility in Rosehill, more than 21,000 tonnes of waste is diverted from landfill, separated, cleaned and sorted into valuable products and materials annually. The state-of-the-art facility, which opened in June 2018, is unlike many other recycling plants. It can recycle several different types of materials and Downer has found use for those materials, including asphalt for roads that we build. In August 2018, Downer built NSW’s first-ever road using recycled soft plastics and glass. The section of the Old Princes Highway in Engadine used plastic from approximately 176,000 plastic bags and packaging, 55,000 glass bottle equivalents and toner from approximately 4,000 used printer cartridges. Downer in 7 New South Wales
What we do Transport Downer is Australia’s leading provider of passenger rolling stock asset management services. We also deliver multi-modal transport solutions, including for light rail and buses. Passenger rail Light rail and buses Downer has over 100 years’ rail experience Through our joint venture, Keolis Downer, we are and has expertise covering all sectors from Australia’s largest private provider of multi-modal rolling stock to infrastructure and in every project public transport solutions. Keolis Downer is also the phase, from manufacturing to through-life-support largest light rail operator in Australia and one of the and operations. nation’s most significant bus operators. Downer’s track record spans project management It is the operator of the new integrated public services, engineering design, systems engineering, transport system in Newcastle that includes buses, supply chain engagement, systems integration, ferries and a new light rail. manufacturing, logistics, testing, commissioning, It also operates and maintains Yarra Trams in asset management, fleet maintenance, rail Melbourne and G:link on the Gold Coast and has infrastructure design and construction, and significant bus operations in Sydney, Western Australia, through-life-support and operations. South Australia and Queensland. Downer also offers ticketing, passenger information, Keolis Downer develops new forms of shared and wayfinding and other technology options, as well as customised mobility to answer the evolving needs of rail security and safety solutions. local communities, such as on demand transport and autonomous vehicles. For more information visit Sydney’s fleet www.keolisdowner.com.au The Waratah fleet is the pride of Sydney’s network, delivering unprecedented reliability, availability, safety and comfort. It is Australia’s largest single order of rolling stock. Airports and ports Downer designed and manufactured We offer a comprehensive range of capabilities for the initial order of 78 trains in conjunction airport customers including pavement construction, with CRRC Changchun, and the through-life- facilities maintenance and communications support is managed by Downer at the purpose- technologies, to open space and asset management. built Auburn Maintenance Centre. We specialise in turnkey solutions for electrical and Downer has just delivered another 24 trains, communications systems, for new or existing airport taking the fleet to 102, and is upgrading the facilities, as well as whole-of-life asset services for Mortdale Maintenance Centre as part of the critical infrastructure such as roads, rail lines, car parks Sydney Growth Trains contract. and grounds which support airport sites. In February 2019 the NSW Government Downer offers turnkey electrical and communications ordered another 17 Waratah Series 2 trains. systems for the expansion or upgrade of port facilities as well as whole-of-life asset services for critical Downer also maintains 35 four-car Millennium infrastructure such as roads, rail lines, car parks and trains sets that we designed, built and grounds which support and connect port sites. commissioned almost two decades ago. Our expertise also includes construction and maintenance of wharves and marine structures. 8 Downer in New South Wales
Downer in New South Wales Newcastle Transport Downer delivered the Newcastle Light Rail project for Transport for NSW in February 2019. Downer’s Infrastructure Projects business was the managing contractor and completed construction of the rail network infrastructure. Keolis Downer now operates Newcastle’s integrated transport system including buses, ferries, light rail and interchanges, while the six Newcastle trams will be serviced and maintained at Downer’s Cardiff Service Delivery Centre. 9
Downer in New South Wales Technology and communications services We are a leading provider of end-to-end technology and communications service solutions and offer integrated civil construction, electrical, fibre, copper and radio network deployment capability. Key capabilities: Design, engineering and network construction of fixed and wireless networks Mobile deployment: site acquisition, environmental and design services Network operations and help desk outsourcing Network maintenance Warehousing and logistics Smart metering Smart home power and technology solutions Fleet management Network security Remedial works and proactive maintenance Customer connections, in-premises installations and service activations. Our approach is centred on reducing the risk associated with disruption to asset operations and improving asset performance. Our quality delivery is managed and delivered through a widely distributed and substantial technical workforce, providing our clients with confidence when we deal directly with their customers. We listen, understand and partner with our customers to ensure all parties’ expectations are exceeded. 10
What we do Utilities Downer offers a range of services for the utility sector, incorporating traditional power and gas, renewable energy and technological communications services. Power and gas Renewable energy and We offer a wide range of services including power systems planning, designing, constructing, operating, We are one of Australia’s largest and most maintaining, managing and decommissioning experienced providers in the renewable energy power and gas network assets. We design and market and power system sectors, delivering construct steel lattice transmission towers, services to customers requiring both utility and design and build substations, construct and commercial scale sustainable energy solutions. maintain electricity and gas networks, provide We offer trusted services and integrated asset inspection and monitoring services, solutions required for the entire asset lifecycle connect tens of thousands of new power and gas including procurement, assembly, design, customers each year and provide meter, energy construction, commissioning and maintenance and water efficiency services for government, for a range of renewable assets specifically in the utilities and corporations throughout Australia. wind, solar and power systems storage sectors Our performance on the network is including transmission and substations. We offer benchmarked at activity unit level, repeatedly flexible services like innovative energy systems demonstrable and assessed against continually that include self-generation and storage, grid improving key performance indicators. The services such as frequency control ancillary collaborative and enduring relationships we services (FCAS), fast frequency response have with our long-term customers is based on (FFR), grid stability and transmission terminal trust and integrity and continues to be validated congestion solutions. Our expertise also includes through ongoing contract renewals. consultancy services to customers that assist them to bridge the gap to achieve Water commercial viability. We provide complete water lifecycle solutions for municipal and industrial water users. Downer is a leader in renewable energy in Our expertise includes waste and waste water Australia and has successfully delivered the treatment and operations, pumping and water Boco Rock Wind Farm and Taralga Wind Farm transfer, desalination and water re-use, and in NSW. Downer is also currently building abstraction and dewatering. Australia’s largest solar farm in Limondale, We support our customers across the full asset southern NSW, and the Beryl Solar Farm in lifecycle from the conceptual development Central West NSW. of a project through to design, construction, commissioning and optimisation, providing complete water lifecycle solutions for municipal and industrial water users, including pipe bursting and civil maintenance. We also operate and maintain treatment, storage, pump station and network assets. Downer in 11 New South Wales
What we do Integrated facilities services Through Spotless we deliver tailored solutions for customers from a diverse range of industry sectors. Whether it be providing critical security for Education Government patients and clinical staff at hospitals, preparing We create world-class learning environments Spotless provides property and facilities nutritious meals at schools, delivering the with leading private and public schools and management services to government optimum air-conditioned climate at a stadium, tertiary institutions. Our integrated services departments, agencies and authorities maintaining public housing that accommodates include catering, fixing the building assets, at the federal, state and municipal level. tens of thousands of people, laundering uniforms maintaining grounds and gardens, conserving for factory workers, or ensuring the elderly have energy with air-conditioning and lighting Land and Housing Corporation, NSW clean rooms in an aged care residence, our solutions, and ensuring a secure environment. Maintain over 24,000 properties, including Spotless team will take care of it. capital, restoration and heritage works and Spotless is the largest integrated facilities NSW Department of Education and facilities management. management services provider in Australia and Training: Integrated asset maintenance New Zealand. Our customers depend on us services to 638 NSW Department of to provide essential services for the everyday Education and Training schools and Business running of their businesses. We deliver more than 17 TAFE schools. We offer innovative solutions for workplaces 100 integrated facilities services including: and manufacturing facilities to help them run Air-conditioning, mechanical and electrical well. Spotless manages solutions for employee Healthcare and aged care wellbeing, workplace efficiency and sustainable Asset maintenance and management Spotless has a 40-year history of supporting the facility management. Catering and hospitality daily operations of hospitals across Australia and Key customers include Coca-Cola Amatil (hard Cleaning New Zealand. As a trusted partner we deliver and soft facilities maintenance) and Bluescope care associated services that create a safe Facilities management Steel (integrated services including facilities environment for hospital staff, patients and management, cleaning, catering and laundry Laundry management their guests. services). Security and electronic solutions As healthcare providers we support hospitals and Utility support. senior living facilities. Every year Spotless delivers Stadia, venues & leisure more than 3.5 million hours of non-clinical support We create great experiences to ensure the Proven long term partner services to over 200 healthcare facilities. comfort and satisfaction of fans, patrons and With around 15 Public Private Partnership (PPP) guests. With over 14 venues across Australia and projects across the healthcare, education, Pinnacle Health Care, NSW New Zealand, we manage small meetings to large defence and leisure sectors, we are known for Air-conditioning, mechanical and gala events. our value for money approach and innovative electrical services, asset maintenance For example, we provide a multi-service offering management of an asset’s lifecycle. and management, cleaning, laundry to the Melbourne Cricket Ground including management, and security and electronic Our experienced team focuses on our customers’ catering, facility management and refrigeration solutions to Orange Hospital, Bathurst needs, develops innovations that make a and air-conditioning maintenance. Hospital and Tertiary Mental Health. difference, and operates with a mindset to take care of valued assets for the long term. Taronga Zoo, Sydney Catering and hospitality services. Key partnerships include the Sydney International Convention, Exhibition and Entertainment Centre and Department of Defence, ACT. 12 Downer in New South Wales
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Downer in New South Wales What we do Photograph courtesy of Chevron Australia Oil and gas Industrial plants We plan, build, maintain and operate both Downer provides operation, maintenance, onshore and offshore oil and gas facilities turnaround, shutdown and sustaining capital for our customers that supply clean energy programs for industrial operations across to Asia. Australia. With over 50 years’ experience, our key capabilities cover the We operate across industries including LNG, CSG, petrochemical and full range of construction, maintenance, turnaround and shutdown, refining, bulk materials handling and processing, coal, iron ore, minerals and sustaining capital projects and commissioning services. and metals, and power generation. Key capabilities: Our industrial maintenance services include: planning, integration and Electrical instrumentation and controls support with engineering; and electrical and instrumentation corrosion, insulation and scaffold erection, commissioning, operations and Structural and mechanical piping decommissioning. Lagging and cladding We have the geographic capacity to support onshore and offshore assets, Insulation and coatings with experienced and competent support people that have the ability to Scaffold erection execute long term serviced-based contracts. Facilities maintenance Project management, scheduling and resourcing Eraring power station Technical writing and workpack development Since 2018, Downer has been the lead contractor for maintenance Heavy lift studies services at Origin Energy’s Eraring power station, which is Specialist sub contract management. Australia’s largest baseload power station. Downer’s scope of work includes the provision of maintenance “Our experience in delivering services and supplementary services across all units at the station. to oil and gas customers across the The contract has allowed Eraring to move from directly engaging region ensures that we understand multiple contractors to partnering with Downer who self-perform most works and manage a small number of selected specialist what’s important to their success.” contractors. 14
What we do Minerals processing Downer provides solutions for minerals processing and separation to customers in Australia, New Zealand, India, Canada, The Americas and South Africa. Working with customers in mining operations for over 75 years, “Whether investing in a new project or Downer helps our customers extract the maximum value from their optimising an existing plant, there are many mineral asset through engineering and process design. We are the world leaders in mineral separation and mineral processing solutions, hurdles to overcome including investment, as well as spiral technology. We deliver innovative, cost effective licensing, infrastructure, recovery of minerals process solutions for iron ore, mineral sands, silica sands, coal, and marketing the product. When major chromite, gold, tin, tungsten, tantalum and a wide range of other fine materials. investors see that we are working on a project there is a heightened level of confidence that it From metallurgical test work through to plant design, equipment supply and commissioning, we provide customers with the confidence is well underway.” to achieve their best project profitability, and are known for our innovative and outcome focused approach. We also deliver solutions for customers across all stages of the project lifecycle from initial concept, prefeasibility and feasibility studies, to Coal Handling and Preparation Plant (CHPP) design and Engineering, Procurement and Construction (EPC) management delivery. We provide strategic consulting services, working with our customers to optimise financial returns and maintain efficient operations for their projects. Downer in 15 New South Wales
What we do Mining services Downer has been successfully delivering contract mining and civil projects to an impressive list of global customers for over 90 years. Downer services coal and metalliferous mining customers at all stages of the mining lifecycle, specialising in both surface and underground CSA mine, Cobar Since 2015, Downer has provided a range of mining. We operate across more than 50 sites in Australia, Papua New mining services for Cobar Management at the Guinea and Africa. CSA underground copper mine in Cobar, Central Key capabilities: Western NSW. Resource definition, exploration drilling and mine feasibility studies Downer’s scope of works includes mechanised Open cut mining services to Australian coal, iron ore and gold decline and lateral development mining and haulage, Underground mining services to Australian, Papua New Guinea with the provision of ground support services including and South African copper and gold shotcrete and cable bolting. Drilling, explosives manufacture and supply, blasting and crushing In August 2018, Downer signed a new three-year contract with Cobar Management, which is a Mine closure and rehabilitation. wholly-owned subsidiary of global diversified natural resource company, Glencore plc. “Downer is one of Australia’s leading diversified mining contractors.” 16 Downer in New South Wales
Downer in New South Wales What we do Defence Downer provides a full suite of services to Defence, National Security and Critical Infrastructure sectors and Government. We are proud to provide a full suite of professional and delivery services To deliver “Above the Line” services, we have over 400 highly to assist the Commonwealth of Australia, the Australian Defence Force skilled, technical and security cleared subject matter experts. and other government agencies achieve their objective of protecting For estate infrastructure and maintenance, we rely on the organic Australia’s national interests. capabilities across Downer and our subsidiary Spotless, including As a point of difference, our capabilities span the whole defence management, integration and coordination. capability lifecycle. Through Spotless, we also provide services to the defence sector “Above the Line” services include: including: management, integration and coordination; cleaning and Capability strategy, development and management including housekeeping; estate upkeep; land management; laundry and dry program and project management cleaning; pest and vermin control and treatment; reprographic; sport and recreation; training area and range and; transport and air operations. ICT strategy, architecture and management Having supported Defence for almost 80 years across a range Systems engineering and integration including integrated of capability acquisition, advisory, sustainment and estate upkeep, logistics support the Department of Defence is one of Downer Group’s longest standing clients. Fully integrated security and crisis management operations including physical, personnel and cyber security Emerging technology solutions including artificial intelligence, CASG Major Service Provider – Team Downer machine learning and geospatial intelligence. Team Downer is one of four CASG Major Service We also work “Below the Line” in: Providers (MSP) delivering Integrated Work Packages (IWP) in support of Critical Systems Base infrastructure design and construction Branch (within Joint Systems Division), Project and construction management Maritime Systems Division and the Attack Class Asset and facilities management Submarine Program. Materiel logistics Reliability, availability and maintainability. 17
Downer in New South Wales Our approach Community support Downer is committed to supporting the success of the communities in which we operate, by fostering and maintaining enduring relationships built upon trust. We have a commitment to open and transparent communication Reconciliation Action Plan and recognise our responsibility to contribute positively to society. In Australia, Downer is committed to following Reconciliation In addition to providing local employment opportunities, Downer is Australia’s Reconciliation Action Plan (RAP) framework, which focused on making a difference through partnerships, sponsorships provides a structure for organisations to realise their vision for and donations. reconciliation. Commitments contained in our current and future Key initiatives supported include: RAPs will focus on promoting cultural awareness through employee engagement initiatives and building relationships with Aboriginal Jawun - a not-for-profit organisation which works with and Torres Strait Islander peoples, communities and organisations. corporate, government and philanthropic partners to offer skills and resources to Indigenous communities Wall of Hands - the Australian National Literacy & Numeracy “We fully recognise the significant Foundation’s initiative dedicated to raising language, literacy, and lasting socio-economic benefits our and numeracy standards in Australia presence in the community can bring and Great Barrier Reef Foundation we honour the responsibility that comes 2019 Rugby League World Cup 9s with that.” Sunshine Coast Lightning netball team Genesis Youth Trust Wandering Warriors Maori Leadership Program for employees. 18
Our approach Health, safety and environmental sustainability Zero Harm is embedded in our culture and is fundamental to our future success. We are committed to achieving our goal of Zero Harm. At Downer, Zero Harm means sustaining a Systems: our approach is simple, effective, work environment that supports the health robust and consistent across our business To Downer, sustainability means not only and safety of our people, and conducting our being environmentally sustainable, it also Hazards: with a priority focus on critical operations in a manner that is environmentally includes the safety of our people, sustainable risks, our hazards are identified, assessed, responsible and sustainable. growth, improving internal, supplier and controlled, monitored, and effectiveness customer relationships and ensuring we have Our Zero Harm culture is built on leading and confirmed a diverse and inclusive workforce. inspiring, verifying the effective management Actions: we learn from our experiences, of risks that have the potential to cause serious and do what we say we will do, translating Our commitments to environment harm, rethinking processes, continuously Zero Harm theory into good work practices. and sustainability are outlined in our improving our management systems, applying Environmental Sustainability Policy. lessons learnt, and adopting practices that Each Downer division has in place a Zero Harm We recognise that it is not possible to aim to achieve zero work related injuries and management system, certified as a minimum provide our diverse products and services unintentional harm to the environment. to occupational health and safety management without having some impacts on the standard AS/NZS 4801 or BS OHSAS 18001, and Our approach to Zero Harm and associated environment. However we have sought to the international environmental management performance is a market differentiator for identify and respond to these through our system standard ISO 14001. We also adhere Downer as it enables us to work safely and management systems, risk management to other third-party standards and guidelines, environmentally responsibly in industry approach and materiality assessment to as well as customer specific requirements, sectors where there are inherent hazardous minimise harm and maximise value to our on a project-by-project basis and ensure that environments. We firmly believe that any injury customers where possible. we meet all applicable licence and regulatory or environmental incident is unacceptable and conditions. Each management system is We are committed to transitioning to a low preventable. Zero Harm is always our reviewed regularly, undergoing internal and carbon economy and pride ourselves on top priority. external audits to ensure that effective controls developing industry leading, environmentally Achieving Zero Harm requires strong leadership are maintained and opportunities for continuous sustainable solutions for our customers. and relentless commitment through: improvement are identified. Downer is focused on developing solutions Leadership: we listen, set clear Our Zero Harm Management Framework, to reduce our energy consumption and expectations, develop and involve our Cardinal Rules and Environmental Principles are greenhouse gas emissions associated people, actively care, and act with integrity critical to ensuring our employees and broader with our operations and activities while stakeholder groups are engaged and aware of at the same time increasing our cost Culture: we have an aligned set of values our Zero Harm commitments. competitiveness. throughout our organisation. Our people at all levels are actively involved and accountable Downer in 19 New South Wales
Downer EDI Limited ABN 97 003 872 848 Triniti Business Campus 39 Delhi Road North Ryde New South Wales 2113 T: 1800 DOWNER (1800 369 637) T: +612 9468 9700 www.downergroup.com Social icon Rounded square Only use blue and/or white. For more details check out our Brand Guidelines. March 2019
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