Gems June 2021 Exceptional Lives Here - Our Cultural Journey - Garnet Health
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Gems
June 2021
Exceptional
Lives Here.
Our Cultural
Journey
Learn more on page 3 Margarita Corbett
Director of Cultural Diversity,
Inclusion and Equity
Garnet Health
Your Summertime Quality and Safety Lineup
You may be familiar with the Patient Safety Corner DNV Stroke Certification Part Two, Stroke
included in previous Gems newsletters. We have Awareness Month
redesigned this section to now include a broader
The Stroke Program had a one-day DNV certification
update on quality, patient safety and infection-control
survey at the Garnet Health Medical Center campus
topics. We hope you like it.
on May 4. The on-site visit was a follow-up to the
initial virtual survey done in November 2020. The
Stroke Program achieved certification demonstrating
Care Compare excellence in stroke care. Congratulations to
The Centers for Medicare & Medicaid Services Dr. Kavneet Kaur, Stroke Program Medical Director,
released its newly designed “Care Compare” Suzann Geraci, Stroke Coordinator, and all who
website. The website is designed for consumers to support this program.
research providers across the healthcare continuum Additionally, the DNV has a new learning opportunity:
so they can make informed decisions about their 2021 Clinical Stroke Series. The series, consisting of
care. Both government and private payers also use five virtual one-hour sessions, offers various topics
this information in pay-for-performance programs presented by DNV stroke surveyors. Subject matter
tied to hospital reimbursement. Care Compare will include stroke metrics, protocols, NIH Stroke
includes hospital quality and safety outcomes, Scale, medication management and much more. All
patient-experience data and star ratings. For more interested are welcome to attend. Please look for
information and to learn about Garnet Health, registration information via email.
visit medicare.gov/care-compare.
National Association of Healthcare Quality
(NAHQ) Awareness of Healthcare Quality
Reminder
& Safety The Quality Department Has Moved
NAHQ has partnered with HealthStream to offer a The Garnet Health Quality Department has officially
suite of programming in health quality and safety. moved off-site to the Pavilion at 75 Crystal Run Road.
HQ Concepts: Introduction to Healthcare Quality The team – Tina, Cathy, Donna, Linda, Kyra, Catia,
and Safety will be available for frontline staff. Doug and Lorraine – can be contacted by email
HQ Principles: Fundamentals for Healthcare Quality and phone. Kelly and Mary Ellen still remain on the
and Safety Professionals. A kickoff informational Middletown campus.
webinar will be held in June. Visit HealthStream for
For information on quality and patient safety, contact
more details.
Vice President, Quality/Patient Safety Officer Mary
Ellen Crittenden at mcrittenden@garnethealth.org.
Safety-Infection Control Champions
We are recruiting frontline staff and leaders to
participate in a new Safety-Infection Control
Champion Program. Champions will be a role
models for improving safety culture and serve
as a resource within their unit or department
to guide safety initiatives and decrease hospital
acquired infections. If you are interested, please
contact Jackie Carroll at 333-2175 or Mary Ellen
Crittenden at 366-9916.
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Leading Our
Diversity Journey
In a recent interview, Garnet Health’s Director Resource Groups, including our existing
of Cultural Diversity, Inclusion and Equity, LGBTQ+ Employee Resource Group. All are to
Margarita Corbett, explained how diversity in advance toward the ultimate goal of fostering
healthcare is important. an inclusive, equitable culture.
“Those who utilize our hospitals and services The benefits of cultural diversity, inclusion
include people from every race, creed, gender and equity for healthcare employers, staff and
and age. So, to best communicate, understand patients include:
and treat these patients, they must see • Better care for diverse populations
themselves within our healthcare workforce,” • Higher employee morale and retention
Margarita said. “It’s about being authentic, • Better recruitment
consciously aware of yourself, leading by • Stronger individual motivation
example and always being willing to listen and • Better problem-solving
learn from others.” • Better outcomes
By partnering with others, Margarita brings a To learn more about cultural diversity,
new perspective to the effort Garnet Health was inclusion and equity, contact Margarita at
already taking on. mcorbett@garnethealth.org or 333-2329.
Also, visit the Intranet homepage, click the
Margarita is assessing the current Department tab and select the Diversity,
diversification of our organization, identifying Equity and Inclusion drop-down.
needs, creating a strategic plan in alignment
with organizational goals, seeking feedback
and inspiring the formation of Employee
“While diversity is
important, diversity
without inclusion and
equity is ineffective.
Each member of our
team also needs to be
given a voice and the
support they need.”
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Celebrating Our Nurses
This year, we celebrated Nurses Week and the “Year of the Nurse” by recognizing
the efforts of our amazing nurses for their unwavering dedication and
commitment to improving the health of our patients. Despite working through a
pandemic, our nursing healthcare heroes did their best every day! We’d also like
to congratulate the Garnet Health Medical Center Nursing Staff, which achieved
Magnet redesignation despite the challenges of the pandemic. Thank you to all
our nurses, throughout the entire system, for your passion and dedication!
Nursing staff at Garnet Health
Medical Center - Catskills had
their hands blessed during
Nursing Week.
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Honoring Our Staff
During Hospital Week
During Hospital Week, we thanked all employees for the exceptional care they provide to
our community. Our staff goes above and beyond to improve the health of our patients and
provide support to their families and friends. This past year has been challenging. We are
extremely grateful for each and every one of you and all that you do each and every day.
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Congratulations
Linda Johnstone, Medical Technologist at
Garnet Health Medical Center, celebrated
50 years of service to Garnet Health in
the Laboratory. Linda began her career
with us at age 18 in the – then brand
new – Arden Hill Hospital. Happy 50th
anniversary, Linda! You are a true gem.
Congratulations to Paula Coleman, Case Manager-RN at Garnet Health Medical Center, who recently
graduated from Capella University with a Doctor of Nursing Practice. Paula has worked as a case
manager for eight years, and three of these years have been at Garnet Health Medical Center. She is also
a member of the Garnet Health Medical Center Nursing Shared Governance Committee and a former
Magnet redesignation document writer.
Novice Nurse of the Year
Chelsea DeVries, RN, 6 North - Postpartum, Garnet Health Medical Center,
is the winner of the Novice Nurse of the Year, as named in the 1199 Nurse
of Distinction Awards 2021.
We also congratulate all Garnet Health Medical Center Nurse of Distinction
Nominees for 2021:
• Nurse of Distinction – Nora Higgins, RN, 4 East Rehab
• Nurse Leader of the Year – Kimberly Jablonski, RN, 4 North Med/Surg
• Nurse Preceptor of the Year – Paula Mohansingh, RN, Observation Unit
Making Time for Mental Health Awareness
Local artist Hassina Brodie painted for employees, patients
and guests during Mental Health Awareness Month. Did you
know that participating in activities such as observing art has
increased rates of good health, lower anxiety/depression and
greater satisfaction in one’s life?
This activity helped to promote stress relief for everyone who
visited the lobby area at our Harris campus! Thank you, Hassina,
for your time and talent.
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Buzzing with Brilliance
Glorianne Ellison (middle) Julia Ashbury (middle)
Congratulations to Nursing Professional Development Practitioner Glorianne Ellison, the April 2021
Employee of the Month at Garnet Health Medical Center - Catskills. Glorianne went above and beyond by
offering to come in on her day off to perform skills testing for a new mom returning to work. Way to go
Glorianne; we thank you for your generosity.
Congratulations to Armed Security Guard Julia Ashbury, Garnet Health Medical Center’s April 2021
Employee of the Month. Julia’s calming personality helped keep an anxious patient at bay during a
difficult time in the Emergency Department. She even escorted and stayed with the patient, though it was
not her role. Thank you, Julia; you are awesome!
The Employee of the Month program also is known as the BEE Award – and Being Exceptional Every day
takes dedication, loyalty and commitment.
To nominate an employee, physician, volunteer, team or department, visit the Intranet homepage, scroll
down and click on the BEE Award icon.
Employees Take Part
in National Fitness Day
Our staff led by example, being active
and getting fit on National Employee
Health & Fitness Day on May 15. The
lucky participants received apples
and wellness goodies during their fun
in the sun. Way to go!
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In The News
On May 11, 2021, the Sullivan County Democrat
featured an article on how local first responders
recognized our nurses for National Nurses Day
with an emergency vehicle parade at Garnet Health
Medical Center - Catskills in Harris.
An article highlighting Garnet Health Medical
Center’s partnership with Orange-Ulster
BOCES to vaccinate students appeared in the
May 5, 2021 issue of the Goshen Independent.
Thank you to the Sullivan County Democrat for featuring
Garnet Health’s Virtual Caregivers Support Group in its
May 14, 2021 issue. This important support group helps
take care of those who are taking care of others. For
more information, visit garnethealth.org/events.
Rolling with Stroke Education
Members of the Stroke team were on a roll last month
– literally. The team of three made rounds with its
education cart to visit staff, patients and visitors, and
handed out stroke-education materials and healthy
snacks. When it comes to stroke signs and symptoms,
remember the acronym BE – FAST (Balance, Eyes,
Face, Arm, Speech, Time). It can save a life!
From left to right: Garnet Health Stroke Program Medical
Director Dr. Kavneet Kaur, stroke patient Elizabeth Silva,
Progressive Care Unit Nursing Director Darci Ferry and
Stroke Program Coordinator Suzanne Geraci.
10Welcome New Providers
A warm welcome to our new providers at Garnet Health Doctors.
Roxanne Allen, PA-C Justin Alvis, PMHNP-BC Sonal Bajaj, MD Shantie Harkisoon, MD
Critical Care Medicine Psychiatry Infectious Disease Medicine Family Medicine
Dana Laise, CNM Christine Lerardi, FNP-BC Kelly Markisello, PA
Obstetrics and Gynecology Hospice and Palliative Medicine Urgent Care
Be Cyber Secure - Protect Garnet Health and Yourself
In a recent cyberattack not involving Garnet Health, 3,000 emails were specifically designed to trick readers
into clicking on a link or disclosing sensitive information. Hackers are often skilled at knowing what type of
users they are emailing and target cyberattacks specific to those users.
What you should do to remain vigilant against a cyberattack:
• Be cautious every time you open an email with a link or a document to download.
• Opening email on a smartphone is risky because you cannot hover over links to see where they would take
you. Wait to click on any links until you are on a computer and you can hover over the link.
• If you receive a suspicious email, forward it to spam@garnethealth.org.
• Always review the sender’s information. The hacker can spoof the email and use a name that is familiar to
you. You must look at the email address itself. Below is an example.
From: Scott Batulis [mailto:ceomgt11@seznam.cz]
Sent: April 25, 2020 11:02 AM
Notice that the email says it is from Scott Batulis. However, the email address is from ceomgt11@seznam.cz.
For more information on cyber security, contact Information Security Officer and Director Ancillary Services
Jacqui Budakowski at jbudakowski@garnethealth.org.
11Save the Date ANNUAL
42nd Annual Golf Classic
Garnet Health Foundation - Catskills to benefit
Wednesday, July 14, 2021
Villa Roma Resort
The Annual Golf Classic is one of our primary fundraising
events each year.
This year’s fundraising beneficiary is 3D mammography
technology and cancer prevention, screening and early Est. 1979
detection.
For more information and to provide financial support, call
(845) 397-3587 or visit garnethealth.org/donate-catskills.
Nourish Your Neighbor
No One Dies Alone (NODA)
Food Drive
Program Now at Catskills
The No One Dies Alone (NODA) Program is now at Garnet Staff at Garnet Health Medical Center
Health Medical Center - Catskills’ Harris campus. This volunteer participated in the Nourish Your Neighbor
program assures the presence of a compassionate individual Spring Into Action Food Drive by donating
who provides companionship to non-COVID-19 dying patients food and personal care items to benefit
who would otherwise be alone. Compassionate companions local food pantries.
provide a patient with a dignified death. All donated goods and items were
Here’s how it works: distributed to The Salvation Army and the
Food Bank of the Hudson Valley.
• Volunteers are trained.
Thank you to all that participated in this
• Doctors or nurse leaders would activate a NODA vigil.
wonderful initiative!
• A group email would be sent to the NODA volunteer team
stating the patient’s name and room number.
• The volunteer states his/her availability to the group for the
next 72 hours.
• The volunteer calls the unit before the shift to confirm
services are still needed.
• The NODA volunteer wears a volunteer NODA
identification badge.
If you are interested in this volunteer program, or know of
someone who is, contact Jodi Goodman, Director of Patient
Experience at Garnet Health Medical Center - Catskills, at
jgoodman@garnethealth.org.
Gems Newsletter
Produced by Garnet Health Marketing & Corporate Communications.
For more information, contact Lauren Kropf-Zuckerman at
lzuckerman@garnethealth.org or call 333-2363.
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