INNOVATE RECONCILIATION ACTION PLAN - VICTORIAN RESPONSIBLE GAMBLING FOUNDATION

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INNOVATE RECONCILIATION ACTION PLAN - VICTORIAN RESPONSIBLE GAMBLING FOUNDATION
VICTORIAN RESPONSIBLE
GAMBLING FOUNDATION
INNOVATE RECONCILIATION
ACTION PLAN
November 2019 – November 2021
Acknowledgements
Acknowledgement of Country
The Foundation acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples
and Traditional Owners and Custodians of the land and waterways upon which we live and work. We
acknowledge and pay our respects to their Elders past, present and emerging. We extend that respect to
all Aboriginal and Torres Strait Islander peoples.
The Foundation particularly acknowledges the Kulin Nation, on whose Country our office is located, and
we pay our respects to Elders past, present and emerging.

Advice to Aboriginal and Torres Strait Islander readers
The Foundation advises that this document may include photos, quotations and names of people who
are deceased.

Artist acknowledgement
Emblem
The rosella emblem was developed by Marcus
Lee in 2017, in collaboration with the Aboriginal
Communities’ Gambling Awareness Program. The
rosella represents an Elder flying across Victoria,
taking care of the people and Country.

Reconciliation Action Plan art
This artwork represents Elders, Aboriginal
organisations, the Victorian Responsible Gambling
Foundation and the community coming together to
prevent and reduce harm in Aboriginal communities.
The black and white hands represent Aboriginal and
non-Aboriginal people striving for reconciliation. The
lines that connect the circles represent generational
knowledge being passed down and the connection
we have to one another.
The circles depict the diverse communities around
Victoria.
The spirit figures represent our ancestors guiding us
on our journey of healing and reconciliation.
Dixon Patten (Gunnai and Yorta Yorta)
Bayila Creative
www.bayila.com.au

Language
The Foundation’s work involves partnerships with Victorian Aboriginal communities, leaders and
Traditional Owners. When describing this work, we use the term ‘Aboriginal’. However, we use the more
inclusive term ‘Aboriginal and Torres Strait Islander people’ when describing our engagement with
individuals and groups.
Contents
Foreword                                                                             2

Our vision                                                                           4

Our purpose                                                                          4

Our vision for reconciliation                                                        4

Our values                                                                           5

About the Foundation                                                                 6

Development of the RAP                                                               7

Relationships                                                                        9

Respect                                                                              11

Opportunities                                                                        14

Governance, tracking and reporting                                                   18

                                     Reconciliation Action Plan November 2019 – November 2021 | 1
Foreword
        We are proud to present our first Reconciliation Action Plan
        (RAP), and respectfully acknowledge the Traditional Owners of the
        Country on which our office is located – the people of the Kulin
        Nation – and pay our respects to their Elders past, present and
        emerging. Particularly, we acknowledge the deep and enduring
        connection to Country that exists now and has existed for more
        than 60,000 years. We specifically acknowledge the Wurundjeri
        and Boon Wurrung peoples.
        The Foundation works with communities across Victoria to prevent
        and reduce gambling harm, and since our inception, we’ve
        worked in partnership with Aboriginal Community Controlled              Julie Ligeti
        Organisations (ACCOs) in metropolitan, regional and rural               Chair
        Victoria. However, to be successful in achieving our aims, we also      Victorian Responsible
        need to make an organisational commitment to reconciliation,            Gambling Foundation
        one that keeps us accountable to our partners.
        In our view, reconciliation is a reminder of Australia’s past,
        a reminder that this land was, and always will be, Aboriginal
        and Torres Strait Islander land, and an opportunity to redress
        past wrongs and move forward together. We support the Uluru
        Statement from the Heart as a nationwide process of moving
        forward and addressing past injustice.
        In working with others to prevent and reduce gambling harm in
        Victorian Aboriginal communities, our first and most important
        step is to listen deeply to people’s stories. This ensures Aboriginal
        and Torres Strait Islander voices guide our understanding of            Belinda Duarte
        gambling harm. Because our activities and services – including          Deputy Chair
        counselling, prevention programs, awareness-raising campaigns,          Victorian Responsible
        research and policy advice – can affect people’s lives, it’s vital      Gambling Foundation
        we understand the needs of Aboriginal communities. Our RAP
        provides opportunities for a more holistic response to gambling
        harm, incorporating community strengths, values and priorities,
        as well as the immediate needs of people experiencing harm.
        When Aboriginal and Torres Strait Islander peoples govern and
        direct activities in their communities, the outcomes are better
        and more sustainable. We all have a role to play in promoting
        self-determination for Aboriginal and Torres Strait Islander
        peoples. This includes ensuring decision-makers are informed by,
        and inclusive of, Aboriginal and Torres Strait Islander voices and
        needs. Better still, is having Aboriginal and Torres Strait Islander
        people in decision-making and leadership roles.                         Shane Lucas
                                                                                Chief Executive Officer
                                                                                Victorian Responsible
                                                                                Gambling Foundation

2 | Victorian Responsible Gambling Foundation
Fallon Harris, 2018
This RAP also sets out improvements to the way we do business.
Whether big or small, organisations like the Foundation can
make a difference to people’s lives through employee recruitment
and through procuring services from Aboriginal and Torres Strait
Islander-owned businesses. More broadly, it provides a framework
for building strong and respectful relationships, while embedding
cultural care and safety into everything we do.
This story of collaboration is depicted in the painting by Fallon
Harris, a community and therapeutic engagement officer at
Rumbalara, one of our ACCO partners. It shows the role each
individual and organisation plays, and the connectivity between
all of us and the work we do together.
Reconciliation between Aboriginal and Torres Strait Islander
peoples and non-Indigenous Australians is a priority for the
Foundation. Our efforts to prevent gambling harm in Victoria
would be significantly diminished if we failed to address and
support Aboriginal and Torres Strait Islander independence,
decision-making and, ultimately, self-determination.

                                                          Reconciliation Action Plan November 2019 – November 2021 | 3
Our vision
                                                A Victoria free from gambling-related harm.

                                                Our purpose
                                                Our purpose is to improve the health and wellbeing of Victorians by
                                                working with our communities and government to deliver effective,
                                                evidence-based initiatives and innovative approaches to prevent
                                                gambling harm and provide support for those seeking help.

                                                Our vision for reconciliation
                                                Our vision for reconciliation is a just and inclusive society, which
                                                respects and celebrates Aboriginal and Torres Strait Islander cultures
                                                and communities and is truthful about our country’s histories. We
                                                believe this can be achieved through working with Aboriginal and
                                                Torres Strait Islander people and communities while respecting and
                                                supporting their rights to self-determination. We recognise social
                                                justice, community inclusion, cultural respect and self-determination
                                                as the basis to addressing gambling harm in Aboriginal and Torres
                                                Strait Islander communities.

4 | Victorian Responsible Gambling Foundation
Our values
The actions in our RAP are aligned with our values as an organisation.
Respectful – We will listen to, and value, the perspectives, experiences
and contributions of Aboriginal and Torres Strait Islander people.
We will promote National Reconciliation Week as an opportunity
for all Australians to learn about our shared histories, cultures and
achievements, and explore how each of us can contribute to achieving
reconciliation in Australia. We will celebrate Aboriginal and Torres
Strait Islander events, including NAIDOC (National Aborigines and
Islanders Day Observance Committee) Week, with Victorian Aboriginal
partner organisations and other stakeholders. We will develop an
Aboriginal Cultural Protocol document to guide Foundation staff and
ensure all Foundation processes and events are culturally safe and
respectful.
Accountable – We recognise the Foundation’s accountability to Victorian
Aboriginal communities in how we work and the outcomes we achieve.
A key part of this is regular reporting to our Aboriginal Gambling Harm
Reference Group, which has oversight of the RAP and is central to our
alliances with ACCOs.
Collaborative – We will continue to develop and foster alliances
with Aboriginal and Torres Strait Islander people, communities,
organisations and Traditional Owners, to ensure our work is effective
and supports self-determination. We recognise working collaboratively
requires time, resources and trust, and we will continue to make this
investment.
Innovative – We will use the Foundation’s capacity as a statutory
authority to trial new ways of doing business, including changing
the way we design funding arrangements, to ensure our work with
Aboriginal Victorians is based on the principles of self-determination.
In the context of reconciliation, the Foundation also places particular
value on leadership – recognising and supporting Victorian Aboriginal
leadership in responding to gambling harm and informing innovative
approaches to prevention, early intervention, treatment and support
across the state.

                                                           Reconciliation Action Plan November 2019 – November 2021 | 5
About the Foundation
        The Victorian Responsible Gambling Foundation is a statutory authority created by the Victorian
        Parliament specifically to address gambling harm in the Victorian community.
        Our office is in North Melbourne on the land of the Kulin Nation. Through the work of our funded
        partners at around 100 locations, our reach extends across the state, and we therefore conduct business
        on the Country of many Victorian Aboriginal peoples.
        The Foundation employs 56 people from diverse cultural backgrounds. At the time of writing, there are
        no staff who identify as Aboriginal and/or Torres Strait Islander people.
        The Victorian ACCOs with which we partner include Gippsland & East Gippsland Aboriginal Co-operative
        (GEGAC), Mallee District Aboriginal Services (MDAS), Mungabareena Aboriginal Corporation, Rumbalara
        Aboriginal Co-operative and the Victorian Aboriginal Health Service (VAHS). These ACCOs represent
        many clan groups and collectively work among nearly 12,000 people, around one in four Aboriginal
        people in Victoria.

        Our approach
        We know Aboriginal and Torres Strait Islander people in Victoria are around 10 times more likely
        to experience severe harm from gambling than the rest of the population. We also know the effects
        of colonisation, dispossession and separation from family, clan and Country can have devastating
        consequences for Aboriginal and Torres Strait Islander peoples, and that gambling often occurs in
        the context of cultural dispossession, inter-generational trauma and psychological distress. This is
        compounded by an environment in which gambling businesses cluster in vulnerable neighbourhoods
        and offer an accessible, affordable and non-discriminatory venue for people to gather and socialise.
        For this to change, it is vital we work in partnership with Victorian Aboriginal people and organisations
        to develop strengths-based approaches. This includes taking advice on what is likely to be effective in
        healing the traumas of the past that contribute to gambling harm for many people.
        We are learning to embody the principles of Aboriginal self-determination as defined by the National
        Aboriginal Community Controlled Health Organisation (NACCHO) in all relevant aspects of our work.
                Further, the greatest health and social benefits for Aboriginal people will be gained through
                self-determination. For the National Aboriginal Community Controlled Health Organisation
                self-determination means ‘the ability of Aboriginal people to determine their own political,
                economic, social and cultural development as an essential approach to overcoming
                Indigenous disadvantage’.1
        In simple terms, we understand this to mean that all work that may affect Victorian Aboriginal people or
        communities must have Aboriginal leadership in the design, delivery and evaluation.

        Research
        Each year, the Foundation awards grants for research to build on our knowledge of how gambling affects
        Victorian communities and to inform strategies and activities to address harm.
        We are trialling a new approach to conducting research with Victorian Aboriginal communities. This
        involves providing funding to ACCOs to work with academic institutions of their choosing to undertake
        research of value to the community.

        Prevention
        The Foundation works with a diverse range of partners across the state to raise community awareness
        about the risks of gambling and to prevent harm from occurring. This enables us to exchange ideas,
        learn from different perspectives and experiences, and find out what is most effective in preventing
        gambling harm. We have partnered with several ACCOs to deliver prevention activities in Aboriginal
        communities.

        1. NACCHO cited in Behrendt, L, Jorgensen, M & Vivian, A 2017, Self-determination: Background concepts, Victorian Department of Health and Human
        Services, Victoria.

6 | Victorian Responsible Gambling Foundation
Support
The Foundation funds community organisations across Victoria to provide Gambler’s Help support
services for people experiencing gambling harm, as well as families and friends affected by someone
else’s gambling. We are working with these partners to ensure services are culturally appropriate and
safe for Aboriginal and Torres Strait Islander people and communities, and delivered in accordance with
the principles of self-determination.
We work with five ACCOs to reduce harm from gambling through community engagement, individual
support and traditional healing. This model is responsive to the strengths, aspirations and needs of each
community.

Advocacy to governments
Using research and evidence gathered from our support and prevention activities, the Foundation
provides objective advice to governments on minimising gambling harm.

Behaviour change campaigns
The Foundation seeks to influence community attitudes and behaviours in relation to gambling through
behaviour change campaigns. We seek to raise awareness and encourage conversations about the risks
and effects of gambling harm, to prevent and reduce its impact on the community and to ensure people
affected by it know support is available.

Development of the RAP
The Foundation has developed this RAP with leadership from the Aboriginal Gambling Harm Reference
Group, chaired by Belinda Duarte, and guidance from other Aboriginal stakeholders, including the
ACCOs with which we have service delivery alliances.

Aboriginal Community Controlled Organisations
The Foundation works with a network of ACCOS to deliver the Aboriginal Communities’ Gambling
Awareness Program. This highly engaged group meets regularly and provides frank advice to the
Foundation on all matters related to Victorian Aboriginal communities.
The network warmly supported the development of this RAP and has provided significant input into its
direction and content. The RAP has been discussed in network meetings and in individual meetings
between Aboriginal executives and staff from the ACCOs and the Foundation. Strong support for the
RAP is communicated in the painting by Fallon Harris – an Aboriginal artist who works at Rumbalara
Aboriginal Co-operative – featured in this document.

Aboriginal Gambling Harm Reference Group
In February 2018, the Foundation convened an Aboriginal Gambling Harm Reference Group to provide
advice to our board on the development of the RAP, as well as our Aboriginal community engagement
strategy. The community engagement strategy focuses on the Foundation’s work with Aboriginal people,
communities and organisations to reduce gambling harm.
The reference group has involved Aboriginal community leaders:
■   Belinda Duarte, Wotjobaluk (Chair) – Deputy Chair, Victorian Responsible Gambling Foundation;
    CEO, Culture is Life
■   Andrew Jackomos, Yorta Yorta and Gunditjmara – Special Adviser for Aboriginal Self-Determination,
    Aboriginal Victoria, Department of Premier and Cabinet
■   Daphne Yarram, Noongar – Executive Officer, Yoowinna Wurnalung Healing Service
■   Ian Hamm, Yorta Yorta – CEO, Victorian Aboriginal Controlled Community Health Organisation
    (VACCHO)
■   Chantelle McGuinness, Gunditjmara, Yorta Yorta and Wiradjuri – Financial Counsellor, Victorian
    Aboriginal Health Service
■   Geraldine Atkinson – Bangerang Elder and advocate for addressing gambling harm
■   Laura Thompson, Gunditjmara – Managing Director, Spark Health.

                                                         Reconciliation Action Plan November 2019 – November 2021 | 7
The reference group has met four times, with the purpose and content of the RAP a major focus of
        discussion. Members have also met individually with Foundation staff to provide more detailed advice
        and guidance.

        RAP Working Group
        A working group of Foundation staff members is undertaking the development, delivery and evaluation
        of the RAP, at the direction of the Aboriginal Gambling Harm Reference Group, and with ongoing input
        from the ACCOs with which we partner. In the development phase, the RAP Working Group (RWG)
        members were:
        ■    Dea Morgain – Senior Adviser, Community Engagement
        ■    Tanya Fletcher – Branch Head, Prevention & Programs
        ■    Sean O’Rourke – Senior Research Officer
        ■    Tony Clarkson – Director of Clinical Partnerships & Sector Development
        ■    Niamh O’Brien – Senior Prevention Programs Adviser
        ■    Rose Babic – Communication Adviser, Stakeholder Engagement
        ■    Yevon Ong – People & Culture Services Officer
        ■    Manu Peeters – Senior Evaluation Officer.

        A Victorian public service graduate, Elijiah Louttit (Pitta Pitta, Maiawali and Karuwali), undertook
        a rotation at the Foundation from May to September 2018, and provided valuable input into the
        development of the RAP.
        Although there were no Aboriginal and/or Torres Strait Islander members on the RWG during the
        development of the RAP, the Aboriginal Gambling Harm Reference Group, which was established for this
        purpose, provided direction and guidance. The Foundation is committed to actively recruiting Aboriginal
        and/or Torres Strait Islander staff members. Our executive leadership team has endorsed several RAP
        champions across the business and at various levels to ensure the vision of the RAP is realised.
        The RWG met 11 times in developing the RAP and will continue to meet regularly during the
        delivery phase.

        Cultural protocols
        The Foundation has met with the Wurundjeri Traditional Owners to discuss Aboriginal cultural protocols,
        which are part of the RAP. Advice provided by the Traditional Owners has been integrated into the
        protocols document.

8 | Victorian Responsible Gambling Foundation
Relationships

Focus area 1: Relationships
The Foundation understands that strong relationships with Aboriginal and Torres Strait Islander people,
communities and organisations are essential to achieving our vision of a just and inclusive society that
respects and celebrates Aboriginal and Torres Strait Islander cultures and communities and is truthful
about our country’s histories. An important focus of our strategic objectives is to extend our reach and
impact through innovative, collaborative and effective partnerships. This means the success of our
programs involving Aboriginal communities is underpinned by the strength of the relationships we have
with them.

 Action                                   Deliverable                                     Timeframe               Responsibility

 1.   Ensure all Foundation activities    1.1 Convene regular meetings of the             December 2019           CEO
      involving Aboriginal communities    Aboriginal Gambling Harm Reference Group
                                                                                          April, September,
      adhere to the principles of self-   to provide direction and guidance to the
                                                                                          December 2020
      determination and are led by        RAP Working Group (RWG), and other related
                                          Foundation activities.                          April, September
      Aboriginal people.
                                                                                          2021

                                          1.2 Recruit, resource and retain Aboriginal     February 2020           CEO
                                          and/or Torres Strait Islander member(s) to
                                          the RWG.

 2.   Develop, deliver and evaluate the   2.1 Review existing terms of reference for      January, April, July,   Branch Head,
      RAP through the RWG.                the RWG.                                        October 2020            Corporate Services
                                          2.2 Hold quarterly RWG meetings to monitor      January, April, July,
                                          and report on RAP delivery.                     October 2021

                                          2.3 Ensure a wide range of Aboriginal           November 2019           Branch Head,
                                          and/or Torres Strait Islander people’s                                  Prevention &
                                                                                          March, August,
                                          aspirations, experiences and views inform                               Programs
                                                                                          November 2020
                                          the RWG through regular consultation with
                                          the Aboriginal Communities’ Gambling            February, August
                                          Awareness Program network.                      2021

 3.   Promote reconciliation through      3.1 Hold a public NRW event annually.           May 2020                Branch Head,
      participation in National                                                                                   Prevention &
                                                                                          May 2021
      Reconciliation Week (NRW), to                                                                               Programs
      provide opportunities to build      3.2 Ensure the NRW event includes               May 2020                Branch Head,
      and maintain relationships          a Welcome to Country and that most                                      Prevention &
      between Aboriginal and Torres                                                       May 2021
                                          presentations are by Aboriginal and/or Torres                           Programs
      Strait Islander peoples and other   Strait Islander presenters.
      Australians.
                                          3.3 Structure the NRW event to enable most      May 2020                Branch Head,
                                          Foundation stakeholders and staff to attend.                            Prevention &
                                                                                          May 2021
                                                                                                                  Programs

                                          3.4 Advertise the Foundation NRW event on       April 2020              Branch Head,
                                          the Reconciliation Australia website.                                   Strategic
                                                                                          April 2021
                                                                                                                  Communication &
                                                                                                                  Marketing

                                          3.5 RWG members, senior leaders and other       May 2020                Branch Head,
                                          relevant staff attend and support external                              Corporate Services
                                                                                          May 2021
                                          NRW events. The executive leadership team
                                          supports and monitors attendance.

                                                                      Reconciliation Action Plan November 2019 – November 2021 | 9
Action                                    Deliverable                                      Timeline         Responsibility

                                                   3.6 RWG circulates Reconciliation Australia      April 2020       Branch Head,
                                                   materials in preparation for NRW, and emails                      Strategic
                                                                                                    April 2021
                                                   all staff a month in advance to encourage                         Communication &
                                                   attendance at the Foundation’s NRW event                          Marketing
                                                   and other public NRW events.

         4.   Promote positive race relations      4.1 Conduct a review of People & Culture         March 2020       Branch Head,
              through anti-discrimination          policies and procedures to identify existing                      Corporate Services
              strategies.                          anti-discrimination provisions and future
                                                   needs.

                                                   4.2 Engage with Aboriginal and/or Torres         March 2020       Branch Head,
                                                   Strait Islander staff and/or Aboriginal and                       Corporate Services
                                                   and/or Torres Strait Islander advisers to
                                                   consult on our anti-discrimination policy.

                                                   4.3 Develop, implement and communicate           March 2020       Branch Head,
                                                   a Foundation anti-discrimination policy.                          Corporate Services

                                                   4.4 Educate senior leaders on the effects of     March 2020       Branch Head,
                                                   racism.                                                           Corporate Services

         5.   Promote reconciliation and raise     5.1 Develop and implement a plan to              January 2020     Branch Head,
              internal and external awareness of   promote reconciliation and communicate our                        Strategic
              our RAP across our organisation      RAP to all internal and external stakeholders.                    Communication &
              and sector.                                                                                            Marketing

                                                   5.2 Promote reconciliation through ongoing       October 2020     Branch Head,
                                                   active engagement with all stakeholders.                          Strategic
                                                                                                    October 2021
                                                                                                                     Communication &
                                                                                                                     Marketing

                                                   5.3 Work with other Victorian statutory          October 2020     Branch Head,
                                                   authorities to develop and share knowledge                        Prevention &
                                                                                                    October 2021
                                                   about self-determination and reconciliation.                      Programs

         6.   Strengthen relationships with        6.1 Work with the Aboriginal Gambling            May 2020         Branch Head,
              Victorian Aboriginal communities     Harm Reference Group to develop an                                Prevention &
              and organisations to promote         Aboriginal community engagement strategy                          Programs
              positive outcomes.                   to guide our work with Aboriginal people and
                                                   communities, including ACCOs.

                                                   6.2 Embed the Aboriginal community               July 2020        CEO
                                                   engagement strategy into the Foundation’s
                                                   strategic plan.

                                                   6.3 Coordinate meetings of the Aboriginal        February, May,   Branch Head,
                                                   Communities’ Gambling Awareness Program          October 2020     Prevention &
                                                   so partners can provide the Foundation with                       Programs
                                                                                                    February, May,
                                                   guidance on matters affecting Aboriginal
                                                                                                    October 2021
                                                   and Torres Strait Islander peoples.

10 | Victorian Responsible Gambling Foundation
Respect

Focus area 2: Respect
The Foundation acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners of
the land and waterways of Australia. Our commitment to the principles of self-determination must be
underpinned by respect for Aboriginal and Torres Strait Islander cultures, histories, communities and
protocols. We work with many Aboriginal communities across Victoria, and it is vital that all staff, board
members and service delivery partners understand the local histories, cultures, contexts and protocols of
these communities.

 Action                                     Deliverable                                     Timeline              Responsibility

 7.   Increase understanding and            7.1 Develop an Aboriginal and Torres Strait     February 2020         Branch Head,
      appreciation of Aboriginal and        Islander cultural awareness and safety                                Prevention &
      Torres Strait Islander cultures,      strategy that addresses the learning needs                            Programs
      histories and achievements by         of our staff and board, and deliver it in a
                                            variety of ways, including online, face-to-
      engaging staff in cultural learning
                                            face and cultural immersion activities.
      opportunities.
                                            7.2 Develop and implement an Aboriginal         February, July 2020   Branch Head,
                                            and Torres Strait Islander cultural awareness                         Prevention &
                                                                                            February, July 2021
                                            and safety training package as part of the                            Programs
                                            professional development calendar for our
                                            Gambler’s Help service delivery partners.

                                            7.3 Work with Traditional Owners and/or         March 2020            Branch Head,
                                            an Aboriginal organisation, business or                               Prevention &
                                                                                            March 2021
                                            consultant to develop, deliver and evaluate                           Programs
                                            cultural awareness and safety training.

                                            7.4 Ensure information and resources about      June 2020             Branch Head,
                                            cultural learning opportunities are available                         Corporate Services
                                                                                            June 2021
                                            for staff to consider when developing annual
                                            learning plans.

                                            7.5 Ensure RWG members, senior leaders          October 2020          Branch Head,
                                            and staff who work with Aboriginal                                    Prevention &
                                                                                            October 2021
                                            communities attend at least one cultural                              Programs
                                            awareness training session annually.
                                                                                                                  CEO

                                            7.6 Develop a library of films, books and       March 2020            Branch Head,
                                            other publications on reconciliation to                               Prevention &
                                            facilitate the learning and development of                            Programs
                                            RWG members and other staff.

                                            7.7 Host a monthly staff film club to show      October 2020          Branch Head,
                                            short films and documentaries to broaden                              Prevention &
                                                                                            October 2021
                                            knowledge and awareness of Aboriginal                                 Programs
                                            and Torres Strait Islander cultures and
                                            reconciliation.

                                            7.8 Display artwork and information in          March 2020            Branch Head,
                                            public areas to increase awareness and                                Corporate Services
                                            appreciation of Aboriginal and Torres Strait
                                            Islander cultures and community initiatives.

                                                                      Reconciliation Action Plan November 2019 – November 2021 | 11
Action                                  Deliverable                                      Timeline        Responsibility

                                                 7.9 Seek opportunities for Foundation staff      June 2020       Branch Head,
                                                 to work directly alongside ACCOs on Country                      Prevention &
                                                 to deepen understanding and respect for                          Programs
                                                 Aboriginal communities and culture.

                                                 7.10 Work with the Wurundjeri Land Council       March 2020      Branch Head,
                                                 to design and deliver an effective approach                      Prevention &
                                                 to cultural training about the meaning                           Programs
                                                 and value of Welcome to Country and
                                                 Acknowledgement of Country.

         8.   Demonstrate respect for            8.1 In meetings with Traditional Owners,         October 2020    Branch Head,
              Aboriginal and Torres Strait       Aboriginal Elders and community leaders,                         Prevention &
                                                                                                  October 2021
              Islander cultures, Traditional     ensure the Foundation sends delegates of                         Programs
              Owners, Aboriginal Elders and      commensurate seniority and that cultural
                                                 protocols are followed.
              community leaders.
                                                 8.2 Invite Traditional Owners to provide a       March, August   Branch Head,
                                                 Welcome to Country at significant events,        2020            Corporate Services
                                                 including NRW, NAIDOC Week, board
                                                                                                  March, August
                                                 meetings held in external locations, and the
                                                                                                  2021
                                                 Foundation’s biennial conference.

                                                 8.3 Encourage staff to provide an                March, August   Branch Head,
                                                 Acknowledgment of Country at the beginning       2020            Corporate Services
                                                 of important internal and external meetings,
                                                                                                  March, August
                                                 including: professional development, forums,
                                                                                                  2021
                                                 network meetings, board, staff and branch
                                                 meetings, and all-staff social events.

                                                 8.4 Develop a cultural protocols document,       March 2020      Branch Head,
                                                 informed by research and consultation with                       Strategic
                                                 Traditional Owners, and distribute it to all                     Communication &
                                                 staff, including through orientation packs for                   Marketing
                                                 new starters.

                                                 8.5 Refine the Foundation’s script for our       March 2020      Branch Head,
                                                 Acknowledgement of Country and keep a copy                       Strategic
                                                 of it in all meeting rooms.                                      Communication &
                                                                                                                  Marketing

                                                 8.6 Develop a list of Traditional Owner          March 2020      Branch Head,
                                                 contacts across the state who can provide a                      Strategic
                                                 Welcome to Country and ensure all staff have                     Communication &
                                                 access to it.                                                    Marketing

                                                 8.7 Include an Acknowledgment of Country         March 2020      Branch Head,
                                                 on all digital communication, including                          Strategic
                                                 websites and emails.                                             Communication &
                                                                                                                  Marketing

                                                 8.8 Develop an Acknowledgment of Country         March 2020      Branch Head,
                                                 for use at the beginning of corporate                            Strategic
                                                 documents and presentations.                                     Communication &
                                                                                                                  Marketing

12 | Victorian Responsible Gambling Foundation
Action                                  Deliverable                                       Timeline        Responsibility

9.   Provide opportunities to engage    9.1 Host an internal event to celebrate           July 2020       Branch Head,
     with Aboriginal and Torres         NAIDOC Week.                                                      Prevention &
                                                                                          July 2021
     Strait Islander cultures and                                                                         Programs
     communities by celebrating         9.2 Encourage all staff to participate in         July 2020       Branch Head,
     NAIDOC Week.                       key NAIDOC Week events, including the flag                        Corporate Services
                                                                                          July 2021
                                        raising and the NAIDOC March.

                                        9.3 Participate in Victorian Government           July 2020       CEO
                                        NAIDOC Week events.
                                                                                          July 2021

                                        9.4 Support NAIDOC Week events hosted             July 2020       Branch Head,
                                        by Aboriginal partner organisations through                       Prevention &
                                                                                          July 2021
                                        promotion and attendance.                                         Programs

                                        9.5 Encourage all Aboriginal and/or Torres        May 2020        Branch Head,
                                        Strait Islander staff to attend and participate                   Corporate Services
                                                                                          May 2021
                                        in cultural and community activities during
                                        NAIDOC Week.

                                        9.6 Ensure all staff and managers are             May 2020        Branch Head,
                                        aware of leave entitlements during NAIDOC                         Corporate Services
                                                                                          May 2021
                                        Week, as provided for in the VPS Enterprise
                                        Agreement.

                                        9.7 Attend the NAIDOC Ball.                       July 2020       CEO
                                                                                          July 2021

                                        9.8 Review People & Culture policies and          March 2020      Branch Head,
                                        procedures to ensure there are no barriers to                     Corporate Services
                                        staff participating in NAIDOC Week.

                                        9.9 Email all staff in advance of NAIDOC          July 2020       Branch Head,
                                        Week about key events.                                            Corporate Services
                                                                                          July 2021

10. Profile the achievements of         10.1 Use sector forums and our biennial           May, November   Branch Head,
    Aboriginal partner organisations    conference as an opportunity for Aboriginal       2020            Prevention &
    and Aboriginal and/or Torres        and/or Torres Strait Islander people to teach,                    Programs
                                                                                          May, November
    Strait Islander people working in   lead and share.
                                                                                          2021
    the gambling harm sector.
                                        10.2 Include Aboriginal and/or Torres Strait      March 2020      Branch Head,
                                        Islander keynote speakers and entertainers                        Strategic
                                        at our biennial conference.                                       Communication &
                                                                                                          Marketing

                                        10.3 Profile the achievements of Aboriginal       May, November   Branch Head,
                                        and/or Torres Strait Islander people and          2020            Prevention &
                                        communities in key publications and reports.                      Programs
                                                                                          May, November
                                                                                          2021

                                        10.4 Investigate the resources required           May, November   Branch Head,
                                        to ensure discussions about gambling              2020            Prevention &
                                        harm in Aboriginal communities are led                            Programs
                                                                                          May, November
                                        by community leaders and/or practitioners
                                                                                          2021
                                        from the Aboriginal Communities’ Gambling
                                        Awareness Program.

11. Support Foundation staff who        11.1 Make staff and managers aware that           October 2020    Branch Head,
    wish to work on 26 January out      the VPS Enterprise Agreement allows for                           Corporate Services
                                                                                          October 2021
    of respect for the distress this    staff to elect to work on Australia Day for
    day can cause for Aboriginal and    cultural or political reasons and to take a
                                        day in lieu at a later time.
    Torres Strait Islander peoples.

                                                                    Reconciliation Action Plan November 2019 – November 2021 | 13
Opportunities

        Focus area 3: Opportunities
        The Foundation is committed to reconciliation and self-determination, and recognises that the full
        participation of Aboriginal and Torres Strait Islander people as leaders, employees and suppliers is a
        critical step towards achieving both. We also recognise that providing career, leadership and economic
        opportunities to Aboriginal and Torres Strait Islander people will indirectly lead to better health
        outcomes in Aboriginal communities.

         Action                                  Deliverable                                    Timeline         Responsibility

         12. Increase and improve Aboriginal     12.1 Develop an Aboriginal and Torres Strait                    Branch Head,
             and Torres Strait Islander          Islander employment and career development                      Corporate Services
             employment outcomes.                strategy that includes:
                                                 ■    recruitment and retention opportunities   March 2020
                                                      and support for Aboriginal and/or
                                                      Torres Strait Islander employees and
                                                      job candidates
                                                 ■    opportunities for secondments,            September 2020
                                                      placements and mentoring, particularly
                                                      for staff from the Aboriginal
                                                      organisations with which we have
                                                      alliances
                                                 ■    management and leadership                 September 2020
                                                      opportunities for Aboriginal and/or
                                                      Torres Strait Islander employees
                                                 ■    contract and consultancy                  March 2020
                                                      arrangements for Aboriginal and/or
                                                      Torres Strait Islander specialists to
                                                      contribute to the Foundation’s work
                                                 ■    collection of information on Aboriginal   March 2020
                                                      and/or Torres Strait Islander employees
                                                      and job candidates to inform future
                                                      employment opportunities
                                                 ■    views of existing Aboriginal and/         September 2020
                                                      or Torres Strait Islander staff on
                                                      the development and delivery of the
                                                      strategy.

                                                 12.2 Engage with the Koori Inclusion Unit      March 2020       Branch Head,
                                                 in the Victorian Department of Justice and                      Corporate Services
                                                 Community Safety, as the portfolio lead, to
                                                 consult on employment strategies.

                                                 12.3 Review and, where necessary, redevelop    September 2020   Branch Head,
                                                 all People & Culture polices to ensure                          Corporate Services
                                                 affirmative strategies regarding employment
                                                 of Aboriginal and Torres Strait Islander
                                                 people and provision of a culturally safe
                                                 workplace.

14 | Victorian Responsible Gambling Foundation
Action                                   Deliverable                                       Timeline         Responsibility

                                         12.4 Ensure recruitment and retention of          March 2020       Branch Head,
                                         Aboriginal and/or Torres Strait Islander                           Corporate Services
                                         employees is included as a separate measure
                                         in People & Culture reporting.

                                         12.5 Advertise all vacancies in Aboriginal        September 2020   Branch Head,
                                         and Torres Strait Islander media.                                  Corporate Services

                                         12.6 Investigate opportunities with the Koori     March 2020       Branch Head,
                                         Inclusion Unit and the Koori Staff Network in                      Corporate Services
                                         the Department of Justice and Community
                                         Safety to offer Aboriginal and/or Torres Strait
                                         Islander staff access to a larger pool of peers
                                         and mentors.

                                         12.7 Ensure all grants specifically related       March 2020       Branch Head,
                                         to Aboriginal communities include a                                Prevention &
                                         commitment to employing Aboriginal                                 Programs
                                         and/or Torres Strait Islander staff and/or
                                                                                                            Branch Head,
                                         consultants.
                                                                                                            Research &
                                                                                                            Evaluation

13. Incorporate Aboriginal and Torres    13.1 Review and update procurement                March 2020       Branch Head,
    Strait Islander supplier diversity   policies and procedures to ensure there are                        Corporate Services
    within our organisation.             no barriers to procuring goods and services
                                         from Aboriginal and/or Torres Strait Islander-
                                         controlled or majority-owned businesses.

                                         13.2 Investigate whether Foundation-funded        May, November    Branch Head,
                                         projects or parts of projects can be delivered    2020             Prevention &
                                         by Aboriginal and/or Torres Strait Islander-                       Programs
                                                                                           May, November
                                         controlled or majority-owned businesses
                                                                                           2021

                                         13.3 Ensure at least 60 per cent of               May 2020         Branch Head,
                                         contracted services are commissioned from                          Strategic
                                         Aboriginal and/or Torres Strait Islander                           Communication &
                                         service providers for campaigns that target                        Marketing
                                         Aboriginal communities.

                                         13.4 Look for opportunities to integrate          October 2020     All branch heads
                                         principles of reconciliation and self-
                                         determination through our supply chains.

                                         13.5 Monitor expenditure on Aboriginal            May, November    Branch Head,
                                         and/or Torres Strait Islander-controlled          2020             Corporate Services
                                         or majority-owned businesses to ensure
                                                                                           May, November
                                         inclusion and impact over time.
                                                                                           2021

                                         13.6 Develop a list of Aboriginal and/or          March 2020       Branch Head,
                                         Torres Strait Islander-controlled or majority-                     Corporate Services
                                         owned businesses from which goods and
                                                                                                            Branch Head,
                                         services can be procured.
                                                                                                            Research &
                                                                                                            Evaluation

                                         13.7 Develop at least one new commercial          May 2020         Branch Head,
                                         relationship with an Aboriginal and/or Torres                      Corporate Services
                                         Strait Islander-owned business.

                                                                     Reconciliation Action Plan November 2019 – November 2021 | 15
Action                                   Deliverable                                       Timeline        Responsibility

                                                  13.8 Investigate the Foundation becoming          May 2020        Branch Head,
                                                  a member of Supply Nation, which has a                            Corporate Services
                                                  major Australian database of Aboriginal and/
                                                  or Torres Strait Islander businesses.

                                                  13.9 Provide advice to staff encouraging          May, November   Branch Head,
                                                  them to source services from Aboriginal           2020            Corporate Services
                                                  and/or Torres Strait Islander-controlled or
                                                                                                    May, November
                                                  majority-owned businesses.
                                                                                                    2021

                                                  13.10 Ensure a proportion of catering for         May, November   Branch Head,
                                                  Foundation events is sourced from Aboriginal      2020            Prevention &
                                                  and/or Torres Strait Islander-controlled or                       Programs
                                                                                                    May, November
                                                  majority-owned businesses.
                                                                                                    2021

         14. Support and promote Aboriginal       14.1 Develop a governance policy that             October 2020    Branch Head,
             and Torres Strait Islander           supports the continued inclusion on the                           Corporate Services
             leadership.                          Foundation’s board of an Aboriginal and/or
                                                  Torres Strait Islander member.

                                                  14.2 Ensure appropriate involvement of            May 2020        Branch Head,
                                                  Aboriginal community leaders through the                          Prevention &
                                                  Aboriginal Gambling Harm Reference Group.                         Programs
                                                                                                                    CEO

                                                  14.3 Support the inclusion of Aboriginal          May 2020        Executive
                                                  and Torres Strait Islander leadership in                          leadership team
                                                  the Foundation by actively recruiting and                         (CEO, all branch
                                                  appropriately remunerating Aboriginal                             heads and Director,
                                                  experts, leaders and Elders across the                            People & Culture)
                                                  breadth of Foundation activities.

                                                  14.4 Seek opportunities for the Aboriginal        May 2020        Branch Head,
                                                  and/or Torres Strait Islander staff of delivery                   Prevention &
                                                  partners to be mentored and supported                             Programs
                                                  towards leadership roles, and/or to
                                                  demonstrate leadership in public forums,
                                                  including conferences.

         15. Promote Aboriginal and               15.1 Ensure mainstream Foundation                 May 2020        Branch Head,
             Torres Strait Islander peoples       campaigns are appropriately inclusive of                          Strategic
             and cultural values through          Aboriginal and Torres Strait Islander peoples                     Communication &
             Foundation campaigns.                and reflect Aboriginal cultural values by                         Marketing
                                                  seeking cultural advice on the appropriate
                                                  depiction of Aboriginal and Torres Strait
                                                  Islander peoples and communities.

                                                  15.2 Include the voices and experiences           May 2020        Branch Head,
                                                  of Aboriginal and/or Torres Strait Islander                       Strategic
                                                  people in focus groups (used in the                               Communication &
                                                  development of mainstream marketing                               Marketing
                                                  campaigns).

         16. Ensure the distribution of           16.1 Ensure services to reduce gambling           May 2020        Branch Head,
             Foundation grant funding is          harm in Aboriginal communities are                                Prevention &
             informed by reconciliation and the   delivered by ACCOs.                                               Programs
             principles of self-determination.    16.2 Require mainstream providers                 October 2020    Branch Head,
                                                  delivering services in areas with Aboriginal                      Prevention &
                                                  communities to show evidence of adhering                          Programs
                                                  to the principle(s) of Aboriginal self-
                                                  determination in application and contracting
                                                  processes.

16 | Victorian Responsible Gambling Foundation
Action   Deliverable                                      Timeline       Responsibility

         16.3 Ensure relationship managers work           October 2020   Branch Head,
         with mainstream Gambler’s Help services to                      Prevention &
         promote cultural safety for Aboriginal and                      Programs
         Torres Strait Islander people through various
         local mechanisms, including staff training
         and consultation with Traditional Owners
         and/or Elders

         16.4 Develop a policy to ensure Foundation       May 2020       Branch Head,
         research and project grants directly involving                  Prevention &
         Victorian Aboriginal communities are only                       Programs
         awarded if the applicant is an Aboriginal
         and/or Torres Strait Islander person, business
         or organisation, or a business or organisation
         that substantively employs Aboriginal and/or
         Torres Strait Islander people.

         16.5 Establish a research partnership            October 2020   Branch Head,
         between an ACCO and a university to better                      Research &
         understand the role and effects of gambling                     Evaluation
         in Victorian Aboriginal communities.

         16.6 Ensure Foundation-funded research           October 2020   Branch Head,
         projects employ one or more Aboriginal and/                     Research &
         or Torres Strait Islander researchers and                       Evaluation
         are endorsed by an ACCO, a Registered
         Aboriginal Party or a senior researcher who is
         Aboriginal and/or Torres Strait Islander.

                                    Reconciliation Action Plan November 2019 – November 2021 | 17
Governance,
                     tracking and
                     reporting

         Action                                   Deliverable                                      Timeline        Responsibility

         17. Report RAP achievements,             17.1 Complete the RAP impact measurement         30 September    Branch Head,
             challenges and learnings to          questionnaire and submit it to Reconciliation    2020, 2021      Corporate Services
             Reconciliation Australia.            Australia.

                                                  17.2 Investigate participating in                May 2020        Branch Head,
                                                  Reconciliation Australia’s Barometer, which                      Corporate Services
                                                  is a research project to measure the progress
                                                  of reconciliation between Aboriginal and
                                                  Torres Strait Islander peoples and non-
                                                  Indigenous Australians.

         18. Report RAP achievements,             18.1 Develop a single-page scorecard on          May 2020        Branch Head,
             challenges and learnings             progress towards achieving RAP measures,                         Research &
             internally and externally.           including achievements, challenges                               Evaluation
                                                  and learnings, for internal and external
                                                  dissemination.

                                                  18.2 Collaborate with Aboriginal and/or          May 2020        Branch Head,
                                                  Torres Strait Islander stakeholders, including                   Prevention &
                                                  ACCOs, in developing measures, methodology                       Programs
                                                  and outcomes for the scorecard.

                                                  18.3 Monitor performance and complete the        May, November   Branch Head,
                                                  RAP scorecard every six months.                  2020            Corporate Services
                                                                                                   May, November
                                                                                                   2021

                                                  18.4 Report on progress on the RAP to the        May, November   CEO
                                                  Foundation board and Gambling Harm               2020
                                                  Reference Group every six months.                May, November
                                                                                                   2021

                                                  18.5 Use the RAP scorecard to report to          May, November   Branch Head,
                                                  Aboriginal and/or Torres Strait Islander         2020            Strategic
                                                  and other stakeholders every six months on                       Communication &
                                                                                                   May, November
                                                  Foundation progress on the RAP.                                  Marketing
                                                                                                   2021

         19. Work with Reconciliation Australia   19.1 Liaise with Reconciliation Australia to     December 2020   Branch Head,
             to review, report on and renew       evaluate the efficacy of the 2019–2021 RAP                       Corporate Services
             the RAP.                             and develop the RAP for 2021–2023.

                                                  19.2 Send a draft of the 2021–2023 RAP           May 2021        Branch Head,
                                                  to Reconciliation Australia for review and                       Corporate Services
                                                  feedback.

                                                  19.3 Submit the draft 2021–2023 RAP              July 2021       Branch Head,
                                                  to Reconciliation Australia for formal                           Corporate Services
                                                  endorsement.

                                                  19.4 Participate in Reconciliation Australia     December 2020   Branch Head,
                                                  activities and events, including conferences,                    Prevention &
                                                                                                   December 2021   Programs
                                                  as requested.

18 | Victorian Responsible Gambling Foundation
Action                                   Deliverable                                     Timeline         Responsibility

20. Integrate the activities of the      20.1 Embed and resource the RAP in the          March 2020       CEO
    RAP into existing Foundation         Foundation’s work, including in strategic and
                                                                                         March 2021
    planning, reporting and monitoring   operational plans.
    processes.
                                         20.2 Ensure Aboriginal and/or Torres Strait     February, May,   Branch Head,
                                         Islander oversight of the RAP through           October 2020     Prevention &
                                         a standing agenda item for Aboriginal                            Programs
                                                                                         February, May,
                                         Gambling Harm Reference Group meetings.
                                                                                         October 2021

                                         20.3 Ensure executive oversight of the          May, November    Executive
                                         RAP through a standing agenda item for          2020             leadership team
                                         executive leadership team fortnightly           May, November
                                         meetings.                                       2021

                                         20.4 Include RAP targets and measures in        May 2020         CEO
                                         performance targets for relevant branch
                                         heads.

                                                                   Reconciliation Action Plan November 2019 – November 2021 | 19
For further information about this RAP, please contact:
Cathy Daly, Director, People & Culture
Victorian Responsible Gambling Foundation
Level 6, 14–20 Blackwood Street
North Melbourne, Victoria 3051
Telephone: (03) 9452 2647
Email: cathy.daly@responsiblegambling.vic.gov.au

                                   Gambler’sHelp 1800 858 858

© Victorian Responsible Gambling Foundation, 2019
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