Issues Paper Overview of responses to the experience of First Nations People with Disability in Australia Issues paper

 
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Issues Paper Overview of responses to the experience of First Nations People with Disability in Australia Issues paper
Issues
  Paper

  Overview of responses to
  the experience of First
  Nations People with
  Disability in Australia
  Issues paper

  August 2021

Overview of responses to the First Nations Issues Paper   1
The issues paper asked ten questions,
                                                  although respondents were not limited
    Please be aware that the                      to answering those questions.
    content in this Overview may
    be distressing or raise issues
    of concern for some readers.                  Purpose of this document
    There are a range of services                 This document provides a brief summary
    available if you require support              of what we were told in responses to the
    after reading this paper. Contact             issues paper. The responses expressed
    details for these services are                a range of views.
    located at the end of this paper
    under the heading ‘Counselling                The purpose of the overview is to outline
    and support’.                                 what we have heard through responses,
                                                  however it is not an authoritative statement
                                                  on the contents of those responses. This
                                                  overview does not state the position of the
                                                  Royal Commission on any issue.

                                                  Scope of this document
Outline
                                                  This document does not summarise what
                                                  we have been told so far in submissions,
The First Nations                                 community forums, private sessions or
                                                  evidence at public hearings.
Issues Paper
                                                  All information provided to the Royal
The Royal Commission into Violence,               Commission, including responses to issues
Abuse, Neglect and Exploitation of People         papers, informs our work. That work will
with Disability published the First Nations       include further consideration of issues
issues paper (issues paper) on 9 June 2020.       related to First Nations people with disability.

The issues paper sought information on
challenges faced by First Nations people          Who responded?
with disability throughout their life course,
particularly in relation to experiences of        As at 30 May 2021 we had received 23
violence, abuse, neglect and exploitation         responses to the First Nations issues paper.
across settings such as the National
Disability Insurance Scheme (NDIS), justice,      Responses were received from First
health, education and out-of-home care.           Nations organisations and peak bodies

2                                               Overview of responses to the First Nations Issues Paper
as well as a number of advocacy, legal                    significant barriers to First Nations people
and non-governmental organisations.                       accessing disability services; workforce
We also heard from two independent                        capacity, accessibility of information and
statutory office holders and received                     service coverage in rural and remote areas
responses from two First Nations people,                  were key issues.
one of whom is a person with disability.
The Royal Commission will continue to                     Responses also shared areas of potential
engage directly with First Nations people                 ‘good practice’ and made recommendations
with disability through private sessions,                 for change, many of which spoke of the
community engagements and submissions.                    importance of First Nations people and
                                                          communities being involved in service
                                                          delivery and design.

What did the                                              Disability within First
responses say?                                            Nations communities
The responses to our issues paper                         Responses discussed the higher prevalence
highlighted a number of common themes                     of disability among First Nations people.
and challenges experienced by First                       In their response, the National Aboriginal
Nations people with disability. We were told              Community Controlled Health Organisation
about First Nations communities’ unique                   (NACCHO) told us that First Nations people
understandings of disability, as well as the              are more likely than other Australians to
increased prevalence of disability among                  have a disability, citing the Aboriginal and
First Nations people.                                     Torres Strait Islander Health Performance
                                                          Framework 2017 report, which found that
A number of organisations discussed the                   9% of First Nations people have a ‘severe
overrepresentation of First Nations people                condition’ compared with 4% of non-First
with disability in criminal justice and out-of-           Nations people in Australia. Similarly:
home care settings, as well as barriers to
accessing culturally appropriate services                 •   Carers NSW said that First Nations
within the National Disability Insurance                      people are more likely than other
Scheme (NDIS) and health settings.                            Australians to be provided with paid
Prisons were raised as a particular setting                   care, which they linked to a ‘greater
where First Nations people with disability                    prevalence of disability and chronic
are subject to violence, abuse, neglect and                   health conditions’.
exploitation. Organisations also described
the poor outcomes associated with First                   •   Vision Australia reported that First
Nations children with disability interacting                  Nations people experience blindness
with the out-of-home care system.                             and vision loss at three times the rate
We heard about a number of specific,                          of other Australians.

Overview of responses to the First Nations Issues Paper                                                  3
•   Synapse, Australia’s Brain Injury            Child Care Agency (VACCA), noted that
    Organisation, said that First Nations        there is often no word for ‘disability’ in First
    people experience disproportionate           Nations languages. We were told that these
    rates of head and brain injury.              differences in language and understanding
                                                 of ‘disability’ can create barriers to First
•   Queensland Aboriginal and Torres             Nations people with disability accessing and
    Strait Islander Child Protection Peak        receiving support through services such as
    Limited (QATSICPP) reported that First       the NDIS, Centrelink and other agencies.
    Nations children are twice as likely to
    experience disability compared with
    non-First Nations children.                  Impacts of disadvantage
Almost half of the responses to the issues       and trauma
paper spoke of the differences in how
First Nations communities view disability        Responses to the issues paper identified
compared with how government structures          the challenges faced by First Nations
and systems such as the NDIS of disability.      people with disability as a result of
We heard that First Nations communities          colonisation and the ongoing impact
take a ‘strengths-based’ approach to             of racism, trauma and discrimination.
disability. For example, NACCHO told us:
                                                 We heard that the experiences of First
    Aboriginal and Torres Strait Islander        Nations people with disability are also
    people focus on the strengths and            shaped by poverty and socioeconomic
    differences of an individual, not on the     disadvantage. VACCA told us that First
    “deficits”. This can be a struggle for       Nations children in care are more likely
    Aboriginal and Torres Strait Islander        to have complex needs, in addition to
    people who are applying for NDIS             disability, linked to trauma, mental health
    funding because applicants are asked         and alcohol or drug misuse. They also
    to articulate their deficits.                noted that First Nations people who provide
                                                 care for First Nations children with disability
Kimberley Stolen Generation Aboriginal           receive less physical, emotional and financial
Corporation (KSGAC) expressed the issue          support compared to other groups.
as follows:
                                                 A number of responses spoke of the impact
    If someone is born with physical             of trauma on the lives of First Nations
    disability or may have a mental health       people. Women’s Legal Service NSW told
    issue, the community usually treats this     us that many First Nations women live with
    person no differently than they would        trauma as a result of forced child removals,
    treat others but understands that they       experiences of violence, abuse, neglect
    may need extra help from time to time.       and exploitation, as well as feeling betrayed
                                                 and let down by police, child protection and
Many responses, including from Vision            other systems. All of these factors we were
Australia and the Victorian Aboriginal           told, impacts on the ability of First Nations

4                                              Overview of responses to the First Nations Issues Paper
people with disability to seek support                    Access to justice
and place trust in government authorities.
                                                          Women’s Legal Service New South Wales
We also heard about First Nations                         told us about the barriers to accessing
peoples’ fatigue of inquiries and the                     justice faced by First Nations women with
failure of governments to enact the                       disability. Their response noted that some
recommendations of Royal Commissions                      First Nations women they have engaged
to enable real change or improve their                    with have tried to report incidents of sexual
lives in any meaningful way. The United                   abuse and domestic and family violence to
Aboriginal and Islander Christian Congress                police, however when they did so they were
(UAICC) told the Royal Commission that                    disbelieved, ignored or no action was taken.
‘successive governments have failed to act
on the recommendations from numerous                      QATSICPP said that sustained cuts to
reports, inquiries and royal commissions’,                funding of Aboriginal and Torres Strait
and maintained that the ‘continuous loop                  Islander Legal Services over the past 10
of inquiry … must stop.’ Health Justice                   years has created significant gaps in the
Australia referred to the Royal Commission                sector, meaning that First Nations people
into the Detention and Protection of                      with disability struggle to find culturally
Children in the Northern Territory (2016)                 appropriate legal representation. Both
and said that these processes have                        QATSICPP and the NT Office of the
‘promised solutions but not delivered on                  Public Guardian (NT OPG) highlighted the
them.’ KSGAC also explained that the level                importance of interpreters for First Nations
of trauma experienced by First Nations                    people with disability, who may not speak
people with disability, particularly those                English or for whom it is not their first
such as members of the Stolen Generation                  language, when accessing the criminal
means that ‘they are now tired … they have                justice system.
already told their stories many times over
but they remain in the same situation they
were in many years ago, sometimes even
                                                          Overrepresentation
worse off.’
                                                          The overrepresentation of First Nations
                                                          people with disability in the criminal
Justice                                                   justice system and in prisons was
                                                          raised in multiple responses to our
                                                          issues paper. VACCA told us about the
Responses identified common themes in
                                                          overrepresentation of both First Nations
the experiences of First Nations people
                                                          children and children with psychosocial and
with disability within the criminal justice
                                                          intellectual disabilities in the criminal justice
system, including barriers to access to
                                                          system. They said that in their experience,
justice, experiences of violence and abuse
                                                          a large proportion of young people in justice
while incarcerated and a lack of access to
                                                          settings have disabilities, whether diagnosed
services and supports in prisons. We were
                                                          or undiagnosed.
also told about the impact of unfit to plead
laws on First Nations people with disability.

Overview of responses to the First Nations Issues Paper                                                  5
In their response, VACCHO quoted a                 friction with other prisoners and staff
Victorian Committee for Aboriginal Aged            and subsequent punitive measures.’
Care and Disability member who reflected
that overrepresentation of First Nations           The NT OPG discussed the ‘inability
people with disability in the criminal justice     of the justice system to meet the needs
system is a result of institutional racism:        of people with disability’ as a form of
‘For example, the Aboriginal person who is         violence, abuse, neglect and exploitation
perceived to be substance affected when            that disproportionately affects First Nations
they actually have an acquired brain injury’.      people. The NT OPG gave examples
                                                   of this, including inadequate screening
Experiences in prison                              of First Nations prisoners for cognitive
                                                   disability, barriers to making complaints
The need to screen for disability –                and insufficient use of interpreters,
particularly cognitive disability – among          communication aids and cultural brokers
First Nations people with disability entering      to engage with First Nations people with
prison was a common theme in responses.            disability and the use of restrictive practices.
Synapse stated that:                               They told us that First Nations people with
                                                   disability in the criminal justice system are
    A lack of culturally appropriate               at ‘greater risk of being subject to restrictive
    assessment methods, and poor                   practices or abuse by other prisoners in
    understandings of brain injury and             response to behaviour that is attributable
    cognitive impairment within the criminal       to their unmet need and removal from
    justice system, means appropriate              country, culture and support networks.’ In
    responses and supports for this                addition, they said that the prison system
    group are lacking, resulting in higher         was unable to meet the personalised health
    incarceration rates, and increased risk        needs of First Nations people with disability,
    of recidivism.                                 particularly the provision of support around
                                                   toileting and hygiene.
Within the prison system, we heard about
First Nations people with disabilities’            Fitness to plead
experiences of violence, abuse, neglect
and exploitation and the lack of access            A number of responses discussed the impact
to adequate supports and adjustments to            of fitness to plead laws on First Nations
meet their needs. The UAICC told us that           people with disability. The NT OPG stated
First Nations people in prison settings were       that First Nations people with disability
likely to be viewed as troublemakers and           who are found unfit to plead or not guilty
sent to isolation ‘for behavioural reasons’        by reason of ‘mental impairment’ can be
which often stemmed from an undiagnosed            subject to longer periods of detention or
disability. Similarly, Synapse said ‘When          indefinite detention due to difficulties securing
other prisoners are unaware of a prisoner’s        appropriate housing and support to meet
brain injury, their behaviour may be viewed        their needs. VACCA and VACCHO similarly
as malicious. This leads to increased              commented on this issue in their responses.

6                                                Overview of responses to the First Nations Issues Paper
Guardianship orders                                       Overrepresentation of First
                                                          Nations children with disability
Responses raised concerns about the
number of First Nations people with disability            Many responses discussed the
being subject to guardianship orders.                     overrepresentation of First Nations children
                                                          with disability in out-of-home care. VACCA
The NT OPG told us that despite making                    noted that while it is widely accepted that
up just 30 per cent of the overall population             children with disability are overrepresented
of the Northern Territory, First Nations                  in out-of-home care, there is no clear
Territorians make up 57 per cent of                       picture about the proportion who are First
those under guardianship orders. The                      Nations children. VACCA said that the
NT OPG expressed concern both at this                     available data that does exist seems to
overrepresentation of First Nations people                underreport the number of First Nations
with disability under guardianship orders                 children with disability in out-of-home care,
and the comparative underrepresentation                   raising questions about how disability is
of First Nations people acting as guardians.              identified by child protection services.
They stated that they are undertaking a                   Similarly, QATSICPP told us that there is
project to ensure that First Nations people               ‘virtually no systematic collection of data’
are empowered to act as private guardians                 on the number of First Nations children with
and that guardianship systems are                         disability in out of home care and noted the
culturally safe and inclusive. UAICC stated               challenges of designing support services
that guardians and administrators/trustees                without adequate data.
appointed by tribunals often have limited
cultural awareness and understanding of                   In relation to parents with disability, VACCHO
the experiences of First Nations people                   noted that while there is an overrepresentation
with disability.                                          of First Nations parents with disability
                                                          who have interacted with the out-of-home
                                                          care system, there is no evidence to suggest
Out of home care                                          that parents with disability disproportionately
                                                          neglect their children.
Respondents told us about the lack
of support for First Nations parents
with disability and for First Nations
                                                          Lack of support for
parents of children with disability, the                  First Nations families
overrepresentation of First Nations children
generally in out-of-home care and the poor                We heard from a number of organisations
outcomes associated with interactions                     who said that the lack of support for First
with the out-of-home care system for                      Nations families contributes to the high
First Nations children.                                   number of children with disability and children
                                                          of parents with disability in out-of-home care.

Overview of responses to the First Nations Issues Paper                                                 7
VACCA told us that when First Nations                   communities. If cognitive impairment
parents or carers of children with disability           were identified in parents and children,
do not have access to physical, financial               adequate treatment and services could
and emotional support, ‘they can feel as                be implemented to support the family
though they are not capable of meeting the              and develop appropriate parenting
needs of their child’, which can in some                skills, negating the need to place
cases lead to children being placed in out-             children in out-of-home care.
of-home care. Similarly, QATSICPP said
that: ‘Some families are so overwhelmed by         Poor outcomes
their distress in looking after their children
with a disability and the failure to access        We heard about the poor outcomes
appropriate services that they are forced to       associated with First Nations children’s
relinquish their children into state care as       experiences in out-of-home care.
they can no longer cope.’
                                                   QATSICPP described a pattern where
We heard about the financial difficulties          children with intellectual or cognitive
faced by First Nations families of children        disability who have not received an early
with disability. QATSICPP and VACCA                diagnosis and thus do not receive any
noted in their responses that the pre-             support, and are disengaged or expelled
existing socioeconomic disadvantages               from school. This often results in drug
experienced by many First Nations families         or alcohol misuse, mental health issues,
are often exacerbated when parents and             followed by entry into out-of-home care
carers are required to take on unpaid              as a result of behavioural responses
caring responsibilities for a child or family      associated with their disability. Once in out-
member with disability.                            of-home care, the lack of support for their
                                                   disability can result in escalation of behaviour,
VACCHO also told us that First Nations             resulting in periods of detention. Health Justice
parents with disability are not provided with      Australia noted a similar issue, where First
adequate support to remain independent or          Nations children with complex challenges
live as a family unit. Responses attributed        related to disability become caught up in the
a lack of adequate screening for or                child protection system, before graduating to
recognition of disability as a contributing        juvenile justice system and ultimately ending
factor to the lack of support currently            up in the adult criminal justice system, instead
provided to First Nations families. For            of getting the support they need.
example, Synapse told us:
                                                   VACCA expressed concern about the
    When children are removed from their           rates of incarceration for First Nations
    home due to neglect, it is based on            young people with disability who have had
    an assumption that the inadequate              involvement with the child protection system.
    care was due to immutable factors.             VACCA reported that as many as one in
    However, as highlighted, there are high        three First Nations children sentenced to a
    rates of undiagnosed brain injury and/         custodial order have had experience either
    or cognitive impairment in First Nations       with child protection or in residential care.

8                                                Overview of responses to the First Nations Issues Paper
National Disability                                       ground or non-existent in remote and very
                                                          remote communities’. Similarly, National
Insurance Scheme                                          Disability Services (NDS) told us that the
                                                          limited number of services in rural and
The National Disability Insurance Scheme                  remote areas presents barriers to ‘choice
(NDIS) was referred to by more than half                  and control’ for people with disability:
of respondents to our issues paper. A lack
of culturally appropriate services, complex                  … the choice in some communities
application processes, inadequate funding                    is often not between two service
for remote service delivery and an overall                   providers, but between a service or
lack of cultural capability were some of the                 no service at all … In many remote
concerns raised in relation to the NDIS.                     areas, a single service provider may
NACCHO told us:                                              be responsible for a range of different
                                                             services and supports: meals-on-
    ‘The needs, situation and culture                        wheels; night patrol; aged care
    of Aboriginal and Torres Strait                          services; after school program;
    Islander people were not taken into                      and disability support services.
    consideration when developing the
    NDIS, creating a system that creates                  A number of respondents attributed this lack
    accessibility and service gaps at best                of services in rural and remote Australia
    and exploitation at worst for Aboriginal              to the ‘marketisation’ of disability services
    and Torres Strait Islander people.’                   under the NDIS. NDS told us that the
                                                          market-based approach of the NDIS does
In their response, VACCA said that carers                 not work for populations like First Nations
and parents of First Nations children with                people with disability living in remote and
disability find the NDIS difficult to navigate,           very remote locations, who are faced with
including how to apply for NDIS funding,                  what is euphemistically referred to as a
obtain a disability assessment and seek                   ‘thin market’. Thin markets are described
support and guidance, which leads to lack                 as ‘geographic areas or markets where the
of engagement with the NDIS as a whole.                   service user base is too thin to incentivise
VACCHO also spoke of the need for First                   provision of services and/or competition’.
Nations people to be provided with clear and              NDS said that ‘purely relying on the market
simple information to enable them to make                 to accommodate for these diverse peoples
informed choices about disability services.               and communities would be naïve’.

Another key issue affecting First Nations                 We also heard about the NDIS failing to
people with disability was the availability of            provide funding for culturally appropriate
services in regional and remote areas, with               supports for First Nations people with
the Northern Territory Disability Advocacy                disability. For example, VACCA told us
Collective reporting that 44% of NDIS plans               that prior to the NDIS, they were funded
are underutilised in remote and very remote               to conduct a ‘Return to Country’ for clients
locations in the Northern Territory. The NT               who had been removed from their families
OPG told us that ‘services are thin on the                and communities. However this service

Overview of responses to the First Nations Issues Paper                                                   9
is not funded under the NDIS. They said          The NT OPG described a number of
that while Return to Country trips are           situations whereby First Nations people
recognised by child protection agencies          with disability were subjected to violence,
as an ‘integral part of the cultural needs       abuse, neglect or exploitation in health
of Aboriginal children and their right to        settings. These included being more likely
culture’, this is not the case for the NDIS      to experience restrictive practices, longer
or disability sector. In another example,        hospital admissions due to difficulties
VACCHO told us about a First Nations             securing appropriate housing and support,
man with disability who was thriving under       barriers accessing health care in regional
a service which included cultural practices      areas due to financial costs, the need to
such as trips to Country and allowing him        travel long distances to access health care
to access art supplies. This is no longer        and communication barriers. They argued
available to him under the NDIS, and             that hospitals and acute care settings are
VACCHO described how the man has                 ‘ill equipped’ to meet the needs of First
since deteriorated without the access to         Nations people with disability, who are
his culture and country that had kept him        overrepresented in hospital admissions.
strong. VACCHO told us that an NDIS
Local Area Coordinators’ skills and cultural
understanding, or lack thereof, can impact       Barriers to
whether or not First Nations people with
disability are able to access culturally
                                                 accessing services
appropriate services.
                                                 Most responses to the First Nations issues
                                                 paper spoke of the barriers to accessing
Health system                                    services and supports experienced by
                                                 First Nations people with disability.
                                                 We were told about a lack of culturally
We heard from respondents to our issues
                                                 appropriate services, gaps in workforce
paper about the experiences of First
                                                 capacity, accessibility issues and specific
Nations people with disability within the
                                                 challenges in rural and remote areas.
health system.

Uniting Care told us that within their           Culturally appropriate services
networks, substandard health care is a
common issue for First Nations people with       A recurring theme discussed in responses
disability, which has been exacerbated by        to our issues paper was limited access to
the COVID 19 pandemic. They explained            culturally appropriate services and supports
that First Nations people ordinarily have        for First Nations people with disability,
to fight extremely hard in order to access       including a very limited First Nations
medical treatment they need, even when           disability workforce. We were frequently
the need is urgent. They gave an example         told that there are not enough First Nations-
of a First Nations woman with Stage 5 renal      specific services. VACCA told us that a lack
failure who sought, but was denied, access       of cultural competency in service providers
to a doctor on four occasions. She was           can create barriers, such as a lack of trust,
later hospitalised with pneumonia.               among First Nations clients.

10                                             Overview of responses to the First Nations Issues Paper
KSGAC told us that any service provider                   First Nations staff would ensure that there
wanting to deliver services to First Nations              was a culturally appropriate workforce
people must have cultural training relevant               available to First Nations people with
to the area they are providing services                   disability across Australia.
in, to help them understand the best way
of supporting clients: ‘This could mean                   The NT OPG and the MJD Foundation
learning about several different ways                     (MJDF) both highlighted the difficulties in
of working across the Kimberley given                     maintaining a skilled disability workforce
that there are many different Indigenous                  in the Northern Territory, an issue
groups, most of whom all have different                   exacerbated by the high cost of living.
ways of working culturally’.
                                                          Accessibility
Also stressing the importance of cultural
competence, the Aboriginal and Torres Strait              Many responses referred to the
Islander Disability Network of Queensland                 accessibility of services and supports for
spoke of NDIS rollout activities in First                 First Nations people with disability, pointing
Nations communities where staff had not                   to language barriers and an overreliance
understood or followed local protocols,                   on written and electronic communication
which resulted in barriers to developing                  as particular issues encountered by First
relationships in these communities.                       Nations people with disability attempting
                                                          to access support.
Workforce capacity
                                                          We heard that First Nations people
We heard about the need for a trained                     with disability may not understand the
disability workforce capable of providing                 language used by disability sector and
culturally safe services to First Nations                 that information provided to them about
people with disability.                                   services and supports is often too complex.
                                                          Baptist Care SA told us that some First
NDS noted that some First Nations people                  Nations people they engaged with are
with disability would prefer to receive support           unaware of the NDIS and services
from a First Nations person, which they said              available to them as the language used
will require efforts to increase the number of            by the sector is unfamiliar to them. KGSAC
First Nations people working in the sector.               told us that online information, printed
They told us that of 263 organisations they               brochures and telephone resources do not
surveyed in 2019, just over one third (98)                work as a means of sharing information in
collected data about the First Nations status             the Kimberley, as many First Nations clients
of their staff and among those, just 4.2% of              with disability do not have access to phones
their employees identified as First Nations.              or computers and English may not be their
NACCHO told us that taking steps to invest                first, or even second, language.
in building a sustainable workforce of trained

Overview of responses to the First Nations Issues Paper                                                    11
Vision Australia told us that First Nations
people who are blind or have low vision             Potential
may struggle to learn what support
is available to them due to a lack of               good practice
appropriate assistive technology to help
them access information.                            A recurrent theme in examples of good
                                                    practice identified by respondents to
Rural and remote areas                              our issues paper was First Nations
                                                    communities leading initiatives aimed at
We heard about the barriers for First               providing services and information to First
Nations people with disability accessing            Nations people with disability. This was
services in rural and remote areas.                 often through co-locating services and
                                                    supports within Aboriginal Community
KSGAC told the Royal Commission                     Controlled Organisations.
that members of their community might
be reluctant to seek support for their              A number of organisations referred to
disability if this requires them to relocate to     Remote Community Connectors and Local
another area. Similarly, UAICC noted the            Co-ordinators. VACCHO, NACCHO and
particular barriers for First Nations renal         Vision Australia all cited examples of these
disease patients, who are often required            positions being co-located within Aboriginal
to leave Country to receive treatment.              Medical Services and/or other Aboriginal
They said that they are required to find            Community Controlled Organisations and
accommodation for extended periods of               told us that such initiatives enable First
time in order to receive dialysis, as well as       Nations people with disability to access the
having to leave families, land and culture.         NDIS in regional and remote areas and
                                                    obtain the clinical and other assessments
The MJDF told us that people living with            that may be required at the same time.
disability in remote Northern Territory
communities could not access the range of           VACCHO pointed to the success of
services they needed because they did not           Aboriginal Community Controlled
exist at the community level. They also said        Organisations in designing and delivering
that underspending of funding in remote             COVID-19 messaging as evidence of the
communities occurs due to a lack of service         effectiveness of First Nations organisations
providers, poor understanding about how to          designing and delivering their own
find and use services as well as insufficient       messaging to their communities.
transport or difficulty in getting providers to
remote locations.                                   The MJDF described its ‘two-way’ approach
                                                    to service delivery as putting client, family

12                                                Overview of responses to the First Nations Issues Paper
and community needs at the centre of                      people with disability to live free from
its working culture, whilst ensuring that                 violence, abuse, neglect and exploitation.
non-indigenous staff are partnered with                   We heard repeatedly from First Nations
local First Nations staff. The Aboriginal                 and other peak bodies, service providers,
community workers reflect family support                  advocacy organisations and individuals
needs, facilitate and attend the client’s                 that self-determination must be the first
home, clinic and other visits with non-                   principle for engagement, design and
Aboriginal staff. They also act as Australian             delivery of disability services and supports
language interpreters at medical, allied                  for First Nations people with disability.
health and other health appointments,                     Responses identified self-determination,
educate and mentor non-Aboriginal staff                   early intervention, improved funding and
about relevant elements of kinship and                    data collection, awareness raising and
culture and interpret and translate MJDF                  information sharing and culturally safe
resources into first languages. They told                 service delivery as key areas for change.
us that this approach builds capacity and
ensures the delivery of culturally safe and               Self-determination
respectful services.
                                                          The responses recommended that:
We heard from Health Justice Australia
about partnership models such as the                      •   First Nations people with disability
LawRight Wuchopperen health justice                           should lead and be involved in all
partnership in Cairns, which locates a                        planning, design and implementation
First Nations-focussed legal service within                   of the delivery of services and support
an Aboriginal Controlled Community                            so that the services and supports are
Health Organisation. They said that in an                     culturally appropriate and meet the
evaluation of this service, clients spoke of:                 needs of their specific community.
‘the importance of having a First Nations
lawyer to talk with, being able to access                 •   Local Decision Making – government
legal help in an Aboriginal community                         service delivery should be transferred to
controlled organisation and having their                      First Nations people and organisations, to
cultural needs met.’                                          enable community control over services.

                                                          •   Community-controlled data collection
                                                              efforts should be implemented to
Proposals                                                     improve data about First Nations
                                                              people with disability.
for change                                                •   Co-design and community consultation
                                                              with First Nations people are needed
The First Nations issues paper asked                          to develop programs and services for
respondents to identify what changes are                      First Nations people with disability.
needed to better support First Nations

Overview of responses to the First Nations Issues Paper                                                  13
•    The NDIA should resource a First                    order to help identify, diagnose and
     Nations Advisory Group, including First             adequately support those with disability
     Nations disability and health providers             entering the justice system
     and First Nations people with disability
     to guide implementation of their               •    Increased availability to culturally
     Reconciliation Action Plan and embed                appropriate disability assessments for
     cultural safety in NDIS operations.                 First Nations children with disability to
                                                         enhance early intervention and support.
Information sharing
and awareness-raising                               Culturally safe service delivery

                                                    Responses identified the need for:
Responses suggested that the NDIA should:
                                                    •    Implementation of an evaluation
•    Provide information about services,
                                                         framework for disability services that
     supports and the NDIS in First Nations
                                                         evaluates services’ ability to ensure
     languages and formats, taking into
                                                         cultural safety for First Nations people
     consideration the oral traditions of First
                                                         with disability
     Nations cultures and reliance on the
     passing on of information by word of           •    Increased support for First Nations
     mouth from a trusted source.                        community controlled organisations
                                                         through sustainable funding
•    Enlist Aboriginal Community
                                                         arrangements and the development
     Controlled Organisations to formulate
                                                         of a First Nations community controlled
     communications about services tailored
                                                         disability service sector.
     to First Nations people.
                                                    •    Targeted activities that are aimed
•    Ensure that lists of active registered
                                                         at increasing the proportion of First
     NDIS service providers are accurate
                                                         Nations people employed within the
     and up to date to maximise uptake
                                                         disability services sector.
     by First Nations people with disability
                                                    •    Local Area Co-ordinators that are
•    Partner with Aboriginal Community
                                                         based within an Aboriginal Community
     Controlled Organisations to develop
                                                         Controlled Organisation for a number
     communications targeted at providing
                                                         of days each week alongside general
     local communities with information
                                                         practitioners and disability workers.
     about how to navigate NDIS systems.
                                                    •    Training to improve an understanding
Early intervention                                       among service providers and systems
                                                         (including out of home care, criminal
Responses emphasised the need for:                       justice, health) of brain injury and Fetal
                                                         Alcohol Syndrome Disorder within First
•    Screening for disability upon entry into            Nations communities.
     adult and youth detention facilities in

14                                                Overview of responses to the First Nations Issues Paper
•   The development of cultural competent                 •   Funding for ‘cultural brokers’ to help
    mainstream services through cultural safety               inform individualised planning.
    training specific to the disability sector.

•   Funding to be provided to Aboriginal
    Community Controlled Organisations
    to become NDIS providers and to
                                                          How will we use
    employ First Nations disability support
    coordinators.
                                                          the information
•   The development of a culturally safe
                                                          we received?
    community visitor service to give an
    independent voice to First Nations                    All information provided to us, including all
    people receiving disability services.                 responses to issues papers, is carefully
                                                          considered by the Royal Commission.
Funding                                                   It informs our ongoing work, including
                                                          public hearings, policy processes and our
Responses called for changes to,                          research agenda. It will also inform our
and additional funding of disability                      Final Report and help us to develop our
services, including:                                      recommendations.

•   Flexibility in NDIS plans to allow
    funding of supports that will strengthen
    connections to family, community                      Counselling
    and culture, such as trips to Country
    and First Nations healing initiatives,                and support
    supports currently not recognised under
    NDIS arrangements.
                                                          Blue Knot Foundation offers specialist
•   Block funding to overcome the                         counselling support and a referral service
    ‘thin markets’ barriers to culturally                 for anyone affected by the Disability Royal
    competent service provision in                        Commission. Specialist counselling and
    regional and remote communities.                      support is also available from a number of First
                                                          Nations organisations for First Nations people.
•   Incentives for service providers to
    operate in rural and remote areas.                    For support please call their national hotline
                                                          on 1800 421 468 (it is open 9 am–6 pm
•   Increased funding for advocacy support                AEST Monday–Friday, 9 am–5 pm AEST
    in remote and very remote locations.                  Saturday, Sunday and public holidays).

•   Increased funding for interpreters.

Overview of responses to the First Nations Issues Paper                                                   15
In addition to the Blue Knot Foundation,
the Australian Government provides
support to assist people to engage with the
Royal Commission. This support includes:

•    free legal advisory services provided
     by National Legal Aid and the National
     Aboriginal and Torres Strait Islander
     Legal Services through the Your Story
     Disability Legal Service

•    advocacy support services provided
     under the National Disability Advocacy
     Program.

Further information about these supports,
including how to access them, is available
on our website: disability.royalcommission.
gov.au/counselling-and-support

16                                            Overview of responses to the First Nations Issues Paper
18   Overview of responses to the First Nations Issues Paper
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