REPORT 2020 Boustead Projects Limited FY2020 Sustainability Report

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REPORT 2020 Boustead Projects Limited FY2020 Sustainability Report
REPORT 2020
Boustead Projects Limited
FY2020 Sustainability Report
REPORT 2020 Boustead Projects Limited FY2020 Sustainability Report
01   BOUSTEAD PROJECTS LIMITED FY2O2O LONGEVITY REPORT

                                  LONGEVITY REPORTING         PURSUING BUSINESS WITH       DEVELOPING OUR BEST ASSET –     CONSERVING OUR COLLECTIVE
        INTRODUCTION                                                                                                                                              OTHER INFORMATION
                                      FRAMEWORK                 A GREATER PURPOSE         BOUSTEAD PROJECTS EMPLOYEES        HOME – PLANET EARTH

CORPORATE PROFILE                                                                                                 TABLE OF CONTENTS
Established in 1996, Boustead Projects      In Singapore, BP E&C is one of only eight                             SECTION 1 – INTRODUCTION
Limited (SGX:AVM) is a leading real         bizSAFE Mentors and also a bizSAFE
estate solutions provider in Singapore,     Star, the highest qualification that can be                           Corporate Profile                                                    1
                                                                                                                  Defining Longevity                                                   2
with core engineering expertise in the      attained in recognition of a company’s                                Letter to Stakeholders                                               3
design-and-build and development of         workplace safety and health (“WSH”)                                   1.1 Mission, Vision & Business Model                                 6
smart eco-sustainable business park         management programmes. Our WSH                                        1.2 Corporate Stewardship & Strategies                               8
and industrial developments for clients     efforts have been further recognised                                  1.3 FY2020 Longevity Performance Summary                            11
including Fortune 500, S&P 500 and          with five prestigious WSH Performance
                                                                                                                  SECTION 2 – LONGEVITY REPORTING FRAMEWORK
Euronext 100 corporations. To date, we      Silver Awards and 13 Safety & Health
have constructed and developed more         Award Recognition for Projects (SHARP)                                2.1 About this Report                                               16
                                                                                                                  2.2 Environmental, Social & Governance Materiality Assessment       17
than 3,000,000 square metres of real        to date.
estate regionally in Singapore, China,
                                                                                                                  SECTION 3 – PURSUING BUSINESS WITH A GREATER PURPOSE
Malaysia and Vietnam. Our wholly-           On 30 April 2015, Boustead Projects
owned design-and-build subsidiary,          listed on the SGX Mainboard. We were                                  Over Two Decades of Pioneership and Transforming Asia’s             28
                                                                                                                     Built Environment
Boustead Projects E&C Pte Ltd (“BP          awarded the Singapore Corporate                                       3.1 Integrated Industrial Real Estate Solutions Provider            29
E&C”) is approved by Singapore’s            Governance Award in the Newly Listed                                  3.2 Smart Eco-Sustainable Solutions                                 33
Building & Construction Authority           Category at the Securities Investors                                  3.3 Quality                                                         38
(“BCA”) for Grade CW01-A1 and General       Association (Singapore) Investors’                                    3.4 Transformation Initiatives                                      42
                                                                                                                  3.5 FY2020 Direct Economic Value Generation & Distribution          49
Builder Class 1 Licence to execute          Choice Awards 2017. We are one of
building construction contracts of          only 95 SGX-listed corporations on the                                SECTION 4 – DEVELOPING OUR BEST ASSET
unlimited value.                            SGX Fast Track Programme, which aims                                  – BOUSTEAD PROJECTS EMPLOYEES
                                            to affirm listed issuers that have been                               A People-to-People Business                                         53
Our transformative technologies – full-     publicly recognised for high corporate                                4.1 Code of Conduct                                                 54
fledged integrated digital delivery and     governance standards and have                                         4.2 Team Development Programme                                      55
Industry 4.0 transformation standards       maintained a good compliance track                                    4.3 Creating a Positive Work Environment                            63
                                                                                                                  4.4 Supply Chain Management                                         66
– are shaping future-ready, custom-built    record, with prioritised clearance for                                4.5 COVID-19 & Infectious Disease Outbreaks                         67
developments. Our in-depth experience       their corporate action submissions. We
covers the aerospace, business park,        are also listed on the MSCI World Micro                               SECTION 5 – CONSERVING OUR COLLECTIVE HOME
food, healthcare and pharmaceutical,        Cap Index and FTSE ST Fledgling Index.                                – PLANET EARTH
high-tech manufacturing, logistics,                                                                               Planet Earth                                                        72
research & development, technology          Boustead Projects is a 53%-owned                                      5.1 Environmental Stewardship                                       73
and waste management industries,            subsidiary of Boustead Singapore                                      5.2 Legal & Regulatory Compliance                                   81
among others. We are also a leader in       Limited (SGX:F9D), a progressive global                               5.3 Community Development                                           83
                                                                                                                  5.4 Conclusion                                                      83
pioneering advanced eco-sustainable         infrastructure-related engineering and
developments under the BCA’s Green          technology group which is separately                                  SECTION 6 – OTHER INFORMATION
Mark Programme and also the quality         listed on the SGX Mainboard.
                                                                                                                  GRI Content Index                                                   84
leader on the BCA’s CONQUAS all-time
                                                                                                                  Acknowledgements                                                    91
top 100 industrial projects list.           Visit us at www.bousteadprojects.com.
REPORT 2020 Boustead Projects Limited FY2020 Sustainability Report
02      BOUSTEAD PROJECTS LIMITED FY2O2O LONGEVITY REPORT

                                               LONGEVITY REPORTING                    PURSUING BUSINESS WITH               DEVELOPING OUR BEST ASSET –             CONSERVING OUR COLLECTIVE
           INTRODUCTION                                                                                                                                                                                         OTHER INFORMATION
                                                   FRAMEWORK                            A GREATER PURPOSE                 BOUSTEAD PROJECTS EMPLOYEES                HOME – PLANET EARTH

DEFINING LONGEVITY

longevity
1. Long life.
2. Long existence or service.
- Lexico Powered by Oxford1                                    14 years          24 years                                                                                                                    192 years
                                                        Average lifespan         Boustead Projects’ age                                                                                                      Boustead Group’s age
                                                             of S&P 500          today and counting                                                                                                          today and counting
                                                            corporation2

Welcome to the Boustead Projects                             We also share in the enduring heritage                       Regardless of how COVID-19 or any                           protect the viability and long-term value of
Limited FY2020 Longevity Report.                             of the Boustead Group under Boustead                         other major crises may change the way                       our businesses and the wider ecosystem
                                                             Singapore Limited, which has contributed                     we operate, one thing is indelible – our                    that we are interconnected with. We also
As Singapore’s leading real estate                           almost two centuries of progress and holds                   distinct brand of entrepreneurialism,                       share how we strive towards what the
solutions provider for smart eco-                            the longstanding position as Singapore’s                     institutionalised in a corporate culture                    Boustead Group has achieved in longevity
sustainable business park and industrial                     oldest continuous organisation – a                           that links back to the Boustead Group’s                     and how this translates to delivering
developments, we have demonstrated over                      practical and symbolic reflection of                         earliest days of trading. We embrace                        sustainable shared socio-economic value
two decades of pioneership in industrial                     longevity.                                                   the Boustead Way, which prioritises                         and progress to key stakeholders, along
real estate solutions including the design-                                                                               the pursuit of business with a greater                      with the communities that we reside in and
and-build and development of advanced                        Even as sustainability reporting takes                       purpose. It is about creating sustainable                   our collective home – Planet Earth. Our
eco-sustainable facilities serving some                      centre stage among the world’s latest                        shared socio-economic value instead of                      performance, policies and practices on
of the world’s best corporations. Our                        corporate reporting initiatives, we feel                     maximising short-term profit; promoting                     material economic, environmental, social
contributions to transforming Singapore                      that being deeply rooted in the enduring                     adaptability and resilience; and favouring                  and governance topics are explained. In
and Asia’s industrial landscape have                         heritage of the Boustead Group, the                          longevity over sentimentality. It is also a                 addition, this year, the topic of COVID-19
been accompanied by transformative                           term ‘Longevity Reporting’ is more all-                      position, a value, a commercial sensibility                 and disease outbreaks has been added.
technologies that are shaping all aspects of                 encompassing and appropriate than                            that runs through every layer of our                        As a trustworthy corporate citizen, we are
our business in an even more sustainable                     ‘Sustainability Reporting’. This past year,                  organisation.                                               highly reflective about how our actions
manner and enabling clients with future-                     we also began tackling the challenging                                                                                   ‘ripple upon the pond of life’.
ready, custom-built developments founded                     environment posed by the onset of the                        As you read this report, we hope that you
upon progressive eco-sustainable and                         COVID-19 pandemic, an existential threat                     gain an in-depth understanding of how we
Industry 4.0 transformation standards.                       to the longevity and wellbeing of the world.                 remain resilient, ensure our longevity and
1.   “Meaning of Longevity in English.” Lexico.com, Dictionary.com and Oxford University Press, www.lexico.com/definition/longevity. Accessed 28 August 2020.
2.   Handscomb, Christopher and Shail Thaker. “Activate Agility: The Five Avenues to Success.” McKinsey & Company, 1 February 2018, www.mckinsey.com/business-functions/organization/our-insights/the-organization-blog/activate-agility-get-
     these-five-things-right. Accessed 28 August 2020.
REPORT 2020 Boustead Projects Limited FY2020 Sustainability Report
03   BOUSTEAD PROJECTS LIMITED FY2O2O LONGEVITY REPORT

                                  LONGEVITY REPORTING         PURSUING BUSINESS WITH      DEVELOPING OUR BEST ASSET –     CONSERVING OUR COLLECTIVE
        INTRODUCTION                                                                                                                                       OTHER INFORMATION
                                      FRAMEWORK                 A GREATER PURPOSE        BOUSTEAD PROJECTS EMPLOYEES        HOME – PLANET EARTH

LETTER TO STAKEHOLDERS
                                                                                         global headquarters designed by                 project, which includes:
                                                                                         Safdie Surbana Jurong that is the first         • Improving project planning
                                                                                         large-scale industrial development to             and tracking by aggregating all
                                                                                         be awarded the Green Mark Platinum –              construction and scheduling data into
                                                                                         Super Low Energy, an exemplary project            a single Cloud-based platform;
                                                                                         on how building design can mitigate             • Significantly optimising design
                                                                                         climate change.                                   approvals through virtual walkthroughs
                                                                                                                                           of BIM with relevant stakeholders; and
                                                                                         During FY2020, we continued our                 • Working towards a digital operations
                                                                                         journey to consolidate our position as            and maintenance manual for the
                                                                                         Singapore’s leading design-and-build              development, which will see the final
                                                                                         partner for smart eco-sustainable                 as-built BIM used for multi-decade
                                                                                         business park and industrial                      facilities management – a first of its
 John Lim Kok Min                           Thomas Chu Kok Hong                          developments. Further building                    kind in Asia.
 Chairman                                   Managing Director                            upon our integrated digital delivery
                                                                                         (“IDD”) approach, guided by Industry            Towards the end of FY2020, the
Dear Fellow Stakeholders,                   Despite record revenue, profit               4.0 transformation standards and                pandemic struck, leading to an
                                            attributable to shareholders was 27%         incorporating 7D building information           unprecedented level of lockdowns and
As we present our Boustead Projects         lower year-on-year at S$22.2 million,        modelling (“BIM”), virtual design               travel restrictions, resulting in massive
FY2020 Longevity Report to you, our         mainly due to lower gross margins,           and construction, and design for                socio-economic disruptions. During
credible performance for the financial      lower quantum of cost savings, higher        manufacturing and assembly (“DfMA”),            the pandemic’s initial stages, we moved
year ended 31 March 2020 has been           overhead costs and the absence of            we achieved significantly higher internal       quickly to safeguard the wellbeing of
overshadowed by extremely challenging       a one-off gain from a property sale          adoption rates for game-changing                our stakeholders including our team,
circumstances.                              recorded in FY2019. After adjusting for      methodologies such as 3D scanning,              subcontractors and their employees,
                                            the after-tax gain on property sale and an   artificial intelligence and machine             clients and surrounding communities
Our performance was achieved in a           impairment loss, comparative net profit      learning, data analytics and virtual reality.   by implementing strict health checks,
challenging industry environment which      would be 10% lower year-on-year.                                                             safe distancing measures, split team and
has been aggravated by trade wars, de-                                                   Our transformative methodologies                telecommuting arrangements.
globalisation movements and towards         In FY2020, we made significant progress      are best displayed at our project for
the end of the financial year, the onset    on our largest public and private sector     Kranji Green. Extensive use of DfMA             As an organisation, we continue to
of the COVID-19 pandemic. Revenue           projects to date, respectively the           prefabrication for Kranji Green has             develop resilient partnerships to manage
was 82% higher year-on-year at a record     S$242 million contract for JTC Kranji        demonstrated our capability to work with        the dynamic challenges that are ahead
S$426.2 million, driven by conversion       Green (“Kranji Green”), Singapore’s          some of the largest DfMA prefabricated          and to bounce back stronger when
of our strong design-and-build order        first multi-storey recycling facility, and   components involved in any industrial           the global economy recovers. Our
backlog carried over from FY2019 and        the over S$200 million contract for          project. We were able to achieve a very         resilient strategic partnerships and
higher real estate revenue.                 Surbana Jurong Campus, an iconic             high level of IDD adoption within this          in-built resilience are further supported
REPORT 2020 Boustead Projects Limited FY2020 Sustainability Report
04    BOUSTEAD PROJECTS LIMITED FY2O2O LONGEVITY REPORT

                                     LONGEVITY REPORTING           PURSUING BUSINESS WITH     DEVELOPING OUR BEST ASSET –   CONSERVING OUR COLLECTIVE
        INTRODUCTION                                                                                                                                         OTHER INFORMATION
                                         FRAMEWORK                   A GREATER PURPOSE       BOUSTEAD PROJECTS EMPLOYEES      HOME – PLANET EARTH

LETTER TO STAKEHOLDERS
by our strong balance sheet, healthy            to deploy its wearable devices and Cloud     Partnership, Echo Base-BP Capital,           properties through the potential
order backlog and expanding leasehold           management software at our Singapore         Perennial Real Estate and most               installation of rooftop industrial solar
portfolio, positioning us to continue           project sites. The first deployment will     recently, The Platform-Hanwha. The           energy systems and offer lower-cost
pursuing growth opportunities and               be at a single project site and once         entry of The Platform-Hanwha as our          clean energy solutions to our clients and
initiatives that advance and shape Asia’s       the relevant government approvals            strategic partner for 351 on Braddell has    tenants.
built environment sector.                       and support are obtained, we will work       enhanced our current pool of strong,
                                                towards expanding this deployment            synergistic development partnerships         We also invested S$4.2 million for a
Developing Resilient Partnerships               across all Singapore project sites.          that have enabled us to undertake a          25% shareholding in DSCO Group
Resilient partnerships come in all forms                                                     wider range and greater number of            Holdings Pte Ltd (“DSCO”), a provider
in the ecosystem we are part of – from          In a separate effort to minimise human       developments across more real estate         of specialised building engineering
our team and subcontractors to clients          exposure to onsite activities that can       sectors and geographic markets.              consulting services in the Asia Pacific,
and strategic partners.                         be automated, we are partnering                                                           with a strong reputation as a leading
                                                with Airsquire – a startup specialising      We also recognise that our provision of      designer in data centres. We expect
Among those most badly affected by              in image analytics for construction          smart eco-sustainable business park and      our strategic partnership with DSCO
the pandemic are our subcontractors             design – to automate the validation of       industrial developments is dependent         to support our future expansion and
whose many employees reside at foreign          construction progress scans against          on resilient technology partnerships that    augment our design-and-build and
worker dormitories where infection              BIM through the use of 3D scanning,          address both Industry 4.0 transformation     development capabilities in high-tech,
levels were high. Throughout this crisis,       AI and machine learning, and drones.         standards and climate change. With           high value-added projects and intend to
we have continued to closely engage             This will reduce inspection times by up      regards to smart building capabilities,      leverage DSCO’s expertise, experience
with our subcontractors on the situation,       to 40% compared to manual inspection         we have partnered with Getronics – a         and reputable position in the high-
enabling us to better appreciate the            methods, automate construction               leading global infocommunications            growth data centre industry to jointly
challenges they face and allowing us to         verification to minimise updating errors     technology service provider – to help        pursue data centre projects.
render them appropriate assistance and          in the final BIM and limit the need          future-proof our developments with
support where possible. The resilience          for our team to expose themselves            a flexible and scalable platform for         FY2021 – Prevailing Over the ‘New
of our supply chain partnerships will be        unnecessarily.                               new and ever-changing technologies,          Normal’
critical to our collective efforts to resolve                                                allowing us to manage smart                  The Circuit Breaker imposed by the
the issue of worker resource availability       As we push forward with expansion            developments in our leasehold portfolio      Singapore Government from 7 April to
even as we have restarted and continue          plans, another area of developing            through a single integrated technology       1 June 2020 led to the suspension of
to scale up our Singapore project sites.        resilient partnerships is with strategic     platform.                                    all non-essential construction activities
                                                capital partners. Selecting resilient                                                     in Singapore, resulting in the closure
To better protect and track the                 strategic capital partners is vital, since   On the renewable energy front, we have       of our headquarters and design-
movement of our subcontractors’                 they can affect our ability to continue      partnered with Sunseap – the largest         and-build project sites. Although we
employees within our project sites and          financing developments that are in           and most established integrated clean        managed to conduct most of our project
facilitate contact tracing as part of safe      the pipeline and critical to our future      energy solutions provider in Singapore       management activities through secure
management requirements, we are                 success. Our strong collaborations           – which is intended to better utilise        Cloud-based technology platforms and
partnering a local nominee of TraceSafe         include the Boustead Development             the rooftop space of our leasehold           telecommuting, nearly all of our physical
REPORT 2020 Boustead Projects Limited FY2020 Sustainability Report
05    BOUSTEAD PROJECTS LIMITED FY2O2O LONGEVITY REPORT

                                   LONGEVITY REPORTING         PURSUING BUSINESS WITH     DEVELOPING OUR BEST ASSET –    CONSERVING OUR COLLECTIVE
        INTRODUCTION                                                                                                                                      OTHER INFORMATION
                                       FRAMEWORK                 A GREATER PURPOSE       BOUSTEAD PROJECTS EMPLOYEES       HOME – PLANET EARTH

LETTER TO STAKEHOLDERS
construction activities were halted in       the fluidity of the situation. Later        and progressive approach in staying           translates to delivering sustainable
April 2020, resulting in at least four       completion of development projects          ahead of the industry transformation          shared socio-economic value and
months of delay per project.                 will also correspondingly delay the         curve has competitively positioned            progress to key stakeholders, along with
                                             commencement of leasing income.             us as a design-and-build partner well-        the communities that we reside in and
Post-Circuit Breaker, the Building &                                                     equipped to execute projects under            our collective home – Planet Earth. Our
Construction Authority (“BCA”) has           We have proactively taken several           challenging conditions. Although split        performance, policies and practices on
administered a gradual, controlled           measures to mitigate the impact of          team and telecommuting arrangements           material economic, environmental, social
reopening of Singapore’s construction        these delays and to protect the viability   necessitated by the pandemic have             and governance topics are explained. A
industry in multiple phases, further         and long-term value of our businesses.      slightly impacted our team’s overall          section on the COVID-19 pandemic has
delaying the resumption of the majority      Our implemented cost management             productivity, they also demonstrate           also been added.
of construction projects in Singapore,       measures include organisation-wide cost     that our business continuity activities
including our own. We have received          reviews, a salary freeze for our entire     are functioning, with our ability to          Thank you for entrusting us with the
approvals to restart our design-and-build    team and a reduction in Board fees and      conduct many of our activities remotely       role of being a trustworthy corporate
projects and will continue to work closely   senior management salaries since June       and effectively through secure Cloud-         citizen, one which we hope to honour
with the BCA and relevant authorities to     2020. Our Board and executive directors     based collaboration and productivity          for many more decades to come, as we
ensure the wellbeing, health and safety      have taken 10% reductions in directors’     platforms that we have invested in            continue to be highly reflective about
of all stakeholders as we resume and         fees and base salaries respectively,        and implemented organisation-wide.            how our actions ‘ripple upon the pond
scale up operations.                         while the rest of our senior management     Our transformative technologies are           of life’. This journey is an ultramarathon,
                                             team has been subjected to tiered 5%        contributing in-built resilience that         which we will continue running in the
As we move forward in FY2021, project        to 7.5% reductions in base salaries.        will help us prevail in the Singapore         Boustead Way and hope to have you
completion delays are expected               Our significantly impacted businesses       construction industry’s greatest crisis in    join, even if only for part of the way. Have
as productivity will be impacted by          in Singapore have been somewhat             history.                                      an enjoyable and insightful read.
the need to comply with new safe             mitigated by our geographic expansion
management measures, along with the          efforts, which yielded a significant        As you read this report, we hope that         May you and your loved ones stay
serious shortage of worker resources         contract win in Malaysia in FY2021, as      you gain an in-depth understanding            well, healthy and safe during these
– a problem affecting Singapore’s            well as ongoing projects in China and       of how we remain resilient, ensure            tumultuous times.
entire construction industry due to the      Vietnam.                                    our longevity and protect the viability
high infection levels among foreign                                                      and long-term value of our businesses         John Lim Kok Min
workers. This will lead to slower            While we expect an increasingly             and the wider ecosystem that we are           Chairman
revenue conversion, accompanied by           manpower-lean, more closely regulated,      interconnected with. We also share how
associated acceleration, compliance,         dynamic and higher operating cost           we strive towards what the Boustead           Thomas Chu Kok Hong
prolongation and resumption costs            environment will form part of the ‘new      Group has achieved in longevity over          Managing Director
which are still being ascertained given      normal’ in the future, our collaborative    almost two centuries and how this
REPORT 2020 Boustead Projects Limited FY2020 Sustainability Report
06     BOUSTEAD PROJECTS LIMITED FY2O2O LONGEVITY REPORT

                                           LONGEVITY REPORTING          PURSUING BUSINESS WITH       DEVELOPING OUR BEST ASSET –                                                     CONSERVING OUR COLLECTIVE
          INTRODUCTION                                                                                                                                                                                                                     OTHER INFORMATION
                                               FRAMEWORK                  A GREATER PURPOSE         BOUSTEAD PROJECTS EMPLOYEES                                                        HOME – PLANET EARTH

SECTION 1 MATERIAL ESG TOPICS &                         1.1 MISSION, VISION & BUSINESS
APPLICABLE GRI STANDARDS                                MODEL                                                                                                                                       orld
                                                                                                                                                                                        th e w
This section mentions the following                                                                                                                                           y on
                                                        1.1.1 The Boustead Way                                                                                         c iall
material ESG topics and applicable GRI                                                                                                                               so
                                                        The Boustead Way prioritises the                                                                        nd
Standards:                                                                                                                                                a                        ical                               Re g
                                                                                                                                                      lly                     o log ion                             exp ional                       Be
                                                        pursuit of business with a greater                                                         ta                       n        t
• Business model, strategies and                                                                                                                                         ch rma                                        ans
                                                        purpose. It is about creating                                                                                  Te nsfo                                             ion

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                                                        sustainable shared socio-economic

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                                                                                                                                                                                               in

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                                                                                                                                                   vir
GRI Standards                                           value versus maximising short-term                                                                                             ha                                 Bu

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                                                                                                                                                                                     ec

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                                                                                                                                                                                                                               si

                                                                                                                                                ,

                                                                                                                                                                                                                                                                    an
                                                        profit; promoting adaptability and

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                                                        resilience; and favouring longevity

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• Corporate governance                                                                                                                                                                              ion

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                                                        over sentimentality. It is a position,

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                                                                                                                                                                                                                     ity
                                                                                                                  health and
                                                                                                                       (“EHS”) f

                                                                                                                                                                                                                                                             leasehold
/ 102-5 / 102-12 / 102-18 / 102-19 / 102-22 /
                                                        that runs through every layer of our

                                                                                                                                                                                                                                         orms
                                                                                                                              d
/ 102-23 / 102-24 / 102-25 / 102-26 / 102-27 /

                                                                                                                                                                                                                            alism
                                                        organisation.

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                                                                                                                                                                                                   The

                                                                                                                          a
/ 102-28 / 102-29 / 102-30 / 102-31 / 102-32 /

                                                                                                                        y

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/ 102-33 / 102-35 / 102-36 / 102-37 /                                                                                                                                                          Boustead Way

                                                                                                                   l it

                                                                                                                                                                                                                        sion
                                                        1.1.2 Mission

                                                                                                              Q ua
                                                                                                        ositive
                                                        To provide technology-driven design,

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                                                                                                                                                                                        lity
                                                        engineering and delivery of end-to-                                                                                                                          Pr

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                                                        end smart eco-sustainable real estate                                                                                                        rseverance

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                                                                                                            ake
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                                                                                                                                                                                                                                            ui ners
                                                        industry and market.

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                                                                                                                                                                       ar                           Strategies

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                                                        1.1.3 Vision                                                                                                                                                                 ac in

                                                                                                                                                                                                                                        de
                                                                                                                             liv
                                                        To be the leading provider of

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                                                                                                                                e
                                                                                                                                              us

                                                                                                                                                                                                                                    eh
                                                                                                                                       rs
                                                                                                                                                 ta                                                  Integrated                                       ak
                                                        innovative real estate solutions in                                                         in                                                                                           y st
                                                                                                                                                      ab                                             capabilities
                                                        Asia, offering a full suite of smart eco-                                                                 le                                                                       o   ke
                                                                                                                                                                     sh                                                                t
                                                        sustainable solutions that enhance                                                                              a    red                                               re   ss
                                                                                                                                                                                   soci                                   ro g
                                                        built environments and ecosystems.                                                                                             o-e      conomic value       a nd p

                                                        1.1.4 Business Model
                                                        In order to achieve our mission, vision       human-centric corporate values.                                                                          shared socio-economic value and
                                                        and long-term objectives, we rely             These business drivers highlight how                                                                     progress to key stakeholders, and
                                                        on our business drivers: business             we combine our core competencies                                                                         make a positive impact economically,
                                                        platforms, strategies and business            and strategies for international                                                                         environmentally and socially on the
                                                        model value chain – guided by the             markets to allow us to achieve our                                                                       world.
                                                        Boustead Way, along with our                  long-term objectives to be adaptable
                                                        fundamental principles and strong             and resilient, deliver sustainable
REPORT 2020 Boustead Projects Limited FY2020 Sustainability Report
07      BOUSTEAD PROJECTS LIMITED FY2O2O LONGEVITY REPORT

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                                                FRAMEWORK                      A GREATER PURPOSE             BOUSTEAD PROJECTS EMPLOYEES          HOME – PLANET EARTH

     Business Platforms
     Positioning and presence                           Performance                                                                                               People
     • Extensive capabilities spanning design-and-      • Market leader in Singapore with extensive track     • CONQUAS all-time top 100 industrial projects      • Top design-and-build team for advanced
       build, development, leasehold portfolio asset      record in delivering best-in-class projects           quality leader                                      eco-sustainable industrial developments
       management and ownership, and facilities         • Green Mark Platinum industrial leader with          • Developer of Singapore’s first truly smart        • Empowering culture
       management                                         firsts in heavy industry, aerospace industry and      business park development                         • Fair and non-discriminatory employment
     • Successful spotting and positioning on global      logistics industry categories and first Green       • Developer, manager and owner of growing           • Ability to attract, develop, motivate and
       megatrends                                         Mark Platinum – Super Low Energy large-scale          leasehold portfolio                                 retain talent
     • Growing international presence with local          business park and industrial development            • Commitments to quality and EHS performance        • Industry technical experts
       market knowledge
     • Broad coverage of industries with clients
       among world’s best corporations

     Strategies
     Regional expansion                                 Partnerships, acquisitions and investments            Risk and reward balance                             Technological transformation
     Our expansion into fast-growing international      Our continuous search for strategic partnerships,     We are vigilant in ensuring that our strategies     Our ongoing business transformation is
     markets rides upon in-depth domain                 catalytic acquisitions and investments is aimed at    to enhance stakeholders’ shared socio-              supported by steady adoption of digitally-
     expertise, leading industry market positions       accelerating our business expansion, enhancing        economic value are well-supported by sound risk     enabled, productivity-enhancing approaches
     and a diversified track record in delivering       capabilities, broadening revenue streams and          management.                                         like integrated digital delivery, building
     over 3,000,000 square metres of industrial         driving sustainable long-term growth.                                                                     information modelling, design for manufacturing
     developments in Singapore, China, Malaysia                                                               Quality and EHS focus                               and assembly, and smart building capabilities.
     and Vietnam.                                       Integrated capabilities                               We strive to achieve the highest standards in       We aim to be a market leader in the world of
                                                        Our integrated suite of capabilities – spanning       quality and workplace EHS, building on our          Industry 4.0.
     Growing leasehold portfolio                        design-and-build, development, leasehold              growing achievements under the Building &
     Our growing leasehold portfolio of both            portfolio asset management and ownership, and         Construction Authority’s Construction Quality
     wholly-owned and jointly-owned leasehold           facilities management – are aimed at helping          Assessment System, Green & Gracious Builder
     properties contribute recurring rental income      clients to achieve highly effective and cost          Scheme and Green Mark Programme and the
     and management fees.                               competitive solutions that raise efficiency and       Workplace Safety & Health Council’s bizSAFE
                                                        multi-decade building lifecycle sustainability.       Programme.

     Business Model Value Chain

     Uphold our excellent reputation for integrity, quality, reliability and trust

                                                          Commit to operational excellence
                                                          through undertaking development,
     Design smart eco-sustainable products,
                                                          design, value engineering, project
     services and solutions including
                                                          management, construction                           Deliver efficiency, performance and                Generate revenue, profit and cash flow
     Green Mark Platinum and LEED-rated
                                                          management, quality and EHS                        shared socio-economic value to clients             in a sustainable manner
     developments that meet Industry 4.0
                                                          supervision, leasehold portfolio asset
     transformation standards
                                                          management and ownership, and
                                                          facilities management

     Be adaptable and resilient, deliver sustainable shared socio-economic value and progress, and make a positive impact on the world
REPORT 2020 Boustead Projects Limited FY2020 Sustainability Report
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1.2 CORPORATE STEWARDSHIP &
STRATEGIES                                    Longevity Reporting Structure

1.2.1 Corporate Stewardship for
Longevity
Our Board of Directors is collectively                                                               Board of Directors
responsible for Boustead Projects’
corporate stewardship, overall
leadership, management, strategies,
controls and long-term success. In
line with this, our Board also oversees                                                                   Group
performance, policies and practices in                                                              Longevity Reporting                            Group Headquarters
relation to environmental, social and                                                                Champion & Lead
governance (“ESG”) topics.

A Group Longevity Reporting Champion
& Lead reports directly to our Board. The                Business Development                            Finance                                    Human Resources
Group Longevity Reporting Champion                        Longevity Reporting                       Longevity Reporting                            Longevity Reporting
guides the efforts and oversees those
who are responsible for implementing
our Longevity Reporting Framework
(with material references to Global
Reporting Initiative Standards) within                          Legal                                   Operations                                   Quality and EHS
our Group’s departments. Departments                      Longevity Reporting                       Longevity Reporting                            Longevity Reporting
report subsidiary level data on material
ESG topics on a quarterly basis.

1.2.2 Corporate Governance
As part of our Board’s collective
responsibility, our Board is committed to
maintaining a high standard of corporate
governance and transparency within
the Group, in line with the principles set
out in the revised Code of Corporate
Governance 2018 (“CG Code”) and
taking into account the accompanying
SGX Practice Guidance issued in August
2018 and updated in February 2020,
REPORT 2020 Boustead Projects Limited FY2020 Sustainability Report
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which forms part of our continuing
obligations to the SGX Mainboard Listing   Board & Board Committee Oversight Responsibilities & Key Terms of Reference
Rules. This establishes and maintains
our Group’s ethical, legal and business
environment to preserve and enhance                                                                                 3 2 1 4 5 6
the interests of shareholders and all
stakeholders.
                                                                                                                      Board
Our Board is made up of well-respected
                                            • Corporate governance                                  • Annual operating and capital budgets      • Annual reports and financial
business and academic leaders with
                                            • Ethics, corporate values, culture and                 • Business affairs and management             statements
decades of commercial experience and
                                              standards                                               team performance                          • Shareholder meetings
diverse backgrounds. Two-thirds of
                                            • Sustainability issues                                 • Financial performance                     • Dividend payments and distributions
our Board is made up of independent
                                            • Risk appetite and internal controls                                                               • Material acquisitions and disposals of
directors, with all three Board
                                            • Corporate strategies and policies                                                                   assets
Committees headed by an independent
non-executive director.

Our Board currently comprises:                                   1 6 4                                             3 2 1 4 5 6                                     1 4 5
1. John Lim Kok Min
   Chairman &
   Independent Non-Executive Director                  Audit & Risk Committee                               Nominating Committee                       Remuneration Committee
                                            • Appointments and reappointments of                    • Appointments and reappointments           • Remuneration policies and packages
2. Wong Yu Wei                                external auditors                                       of Board Directors, Board Committee         of Board Directors and senior
   Deputy Chairman &                        • Internal controls                                       members and senior management               management team
   Executive Director                       • External and internal audit plans and                   team                                      • Service contracts of senior
                                              results                                               • Board and senior management team            management team
3. Thomas Chu                               • External and internal audit functions                   succession
   Managing Director &                      • Enterprise risk management                            • Board performance
   Executive Director                       • Interested person transactions and                    • Board professional development and
                                              conflict of interest                                    training programmes
4. Chong Lit Cheong                         • Internal investigations and whistle-                  • Board independence and conflict of
   Independent Non-Executive Director         blowing                                                 interest
                                            • Annual reports and financial
5. Professor Yong Kwet Yew                    statements
   Independent Non-Executive Director       • Regulatory filings
6. Tam Chee Chong
   Independent Non-Executive Director
                                              Independent director       Non-independent director
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More information on the individual              is referenced in this report, rather than   with the implementation of our Longevity     affect reputational risk, ethical and moral
profiles of our directors is available          completely repeated.                        Reporting Framework.                         considerations, and have significant
within the Boustead Projects FY2020                                                                                                      financial and non-financial implications.
Annual Report from pages 46 to 47, 70           1.2.3 Board Longevity Statement             Our Board assesses opportunities and
and 85 to 88.                                   Our Board is committed to ensuring          risks presented by material ESG topics.      1.2.4 Overall ESG Recognition
                                                our longevity including reviewing our       This helps our Board to determine            While gaining overall ESG recognition
Our latest Corporate Governance Report          performance, policies and practices in      the appropriate strategies, policies         from our key stakeholders is not an end
(“CG Report”) outlines our corporate            relation to material ESG topics.            and practices that will provide us with      in itself, it indicates that we are moving
governance practices with specific                                                          the adaptability and flexibility to seize    in the right direction as a trustworthy
reference made to the principles                Our Board is assisted in this by our        opportunities to deliver sustainable         corporate citizen. Since our listing
and guidelines of the CG Code and               existing robust systems including audit,    shared socio-economic value and              on the SGX Mainboard in April 2015,
accompanying SGX Practice Guidance.             compliance, enterprise risk, financial,     progress to key stakeholders, while          we have been recognised for our
Our latest CG Report is available in its full   environmental, health and safety, human     being well-supported by sound risk           performance, policies and practices in
text within the Boustead Projects FY2020        resource, information technology and        management. Our risk appetite                relation to overall management of ESG
Annual Report from pages 58 to 88 and           operational management systems, along       considers material ESG topics that may       topics as shown here.

Overall ESG Achievements & Significance
               Achievements                                                                       Significance
Nov 2019       • Boustead Projects named on SGX Fast Track Programme                              • One of only 95 SGX-listed corporations on programme affirming listed
                                                                                                    issuers publicly recognised for high corporate governance standards and
                                                                                                    maintaining good compliance track record, with prioritised clearance for
                                                                                                    their corporate action submissions
Mar 2019       • Boustead Projects FY2018 Longevity Report nominated as Finalist for Asia’s       • Nominated inaugural Boustead Projects FY2018 Longevity Report –
                 Best First Time Sustainability Report at Asia Sustainability Reporting Awards      alongside inaugural Boustead Singapore FY2018 Longevity Report – among
                 2018                                                                               only eight finalists for Asia’s Best First Time Sustainability Report
                                                                                                  • Judged by Singapore’s academic and sustainability reporting communities
                                                                                                  • Presented by Asia’s foremost sustainability reporting awards
Sep 2017       • Boustead Projects awarded Singapore Corporate Governance Award, Newly            • Recognised for excellent standards of corporate governance
                 Listed Category at Securities Investors Association (Singapore) Investors’       • Judged by Singapore’s academic, accounting, financial, governance,
                 Choice Awards 2017                                                                 investment, legal and media communities
                                                                                                  • Presented by Singapore’s foremost retail investors association
May 2017       • Boustead Projects E&C awarded Singapore Quality Class Certification in           • Recognised for attaining robust business fundamentals and meeting
                 Enterprise Singapore Business Excellence Framework                                 standards for good business performance based on global benchmarks
                                                                                                    in areas including leadership, customers, strategy, people and process,
                                                                                                    knowledge and results
                                                                                                  • Presented by Singapore Government’s lead agency for enterprises
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1.3 FY2020 LONGEVITY PERFORMANCE SUMMARY
                                                                                                                                Cumulative
                                                                                                                                   Capacity      Expected
                                                                        Capacity          Capacity              Capacity        Contracted          Annual
                                                   Units of          Contracted        Contracted            Contracted               Prior       Capacity
                                              Measurement             in FY2018         in FY2019             in FY2020          to FY2018      or Savings     Pages
Smart Eco-Sustainable Solutions
Performance
Green Mark Platinum developments’                        GWh                   1.6               7.0                 4.2                 35.4          48.3         36
expected annual energy savings
Green Mark Platinum developments’                        cu m               4,390            44,580                 677               82,715       132,362          36
expected annual water savings
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1.3 FY2020 LONGEVITY PERFORMANCE SUMMARY (cont’d)
                                                                        FY2018              FY2019         FY2020         Comparable
                                                    Units of             Group               Group          Group          Industries         National
                                               Measurement         Performance         Performance    Performance           Averages         Averages            Targets     Pages
Operational Performance
Team Development Programme
Team growth rate                        % growth in year-end                 +13               +52               +29              +2.7             +1.9               n.a.        58
                                                  headcount
Team monthly hiring rate                         % of average                 4.1               6.3               4.8              2.3                 2.2            n.a.        58
                                                  headcount
Team annual turnover rate                       % of average                  36                 33                30               22                  22            n.a.        62
                                                 headcount
Team monthly turnover rate                       % of average                 3.0               2.7               2.5              1.8                 1.8            n.a.        62
                                                  headcount
Performance appraisals rate                     % of year-end                 83                 72                74              n.a.                n.a.           n.a.        60
                                                  headcount
Average annual training hours per                     # of hours              8.5              13.0               7.5              n.a.                n.a.           n.a.        61
team member
Average annual medical leave taken                     # of days              2.4               1.4               3.9              n.a.                n.a.           n.a.        62
per team member
Re-employment                             # of team members                     0                 4                 4              n.a.                n.a.           n.a.        62

Succession planning                      % of key executives                 100               100               100               n.a.                n.a.          100          62
                                          covered by named
                                         deputy or successor
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1.3 FY2020 LONGEVITY PERFORMANCE SUMMARY (cont’d)
                                                                         FY2018              FY2019         FY2020         Comparable
                                                    Units of              Group               Group          Group          Industries         National
                                               Measurement          Performance         Performance    Performance           Averages         Averages            Targets     Pages
Operational Performance
Workplace Safety and Health
Performance
Accident frequency rate among team             # of workplace                  1.1               0.5               0.5              1.5                 1.6            0.3         65
and suppliers                             accidents per million
                                                   man-hours
Accident severity rate among team and     # of lost man days to                13                 14                12             117                   66            n.a.        65
suppliers                                 workplace accidents
                                         per million man-hours
Occupational disease incidence rate          # of occupational                   0                 0                 0             12.4             16.4                 0         65
among team and suppliers                    disease cases per
                                           100,000 employees
Fatalities and high consequence               # of fatalities and                0                 0                 0              n.a.                n.a.             0         65
injuries rate among team and suppliers      high consequence
                                           injuries per 100,000
                                                     employees
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1.3 FY2020 LONGEVITY PERFORMANCE SUMMARY (cont’d)
                                                                          FY2018              FY2019          FY2020        Comparable
                                                         Units of          Group               Group           Group         Industries         National
                                                    Measurement      Performance         Performance     Performance          Averages         Averages             Targets     Pages
Operational Performance
Environmental Stewardship
Average annual energy intensity:
     Design-and-build projects for                 kWh per sq m of             60.6            186.5             149.5               n.a.                n.a.            n.a.       75
     Singapore only                               constructed GFA
                                                    MJ per sq m of           218.1             671.5             538.2               n.a.                n.a.            n.a.       76
                                                  constructed GFA
     Administrative workplaces                  kWh per employee             715.6             559.7             489.4               n.a.                n.a.            n.a.       78
                                                  MJ per employee          2,575.9            2,014.7           1,761.8              n.a.                n.a.            n.a.       78
     Edward Boustead Centre                  kWh per sq m of GFA             154.5             146.1             130.2              237                  256    At least 2nd        80
     ALICE@Mediapolis                                                          n.a.               n.a            168.5              219                  256      quartile of       80
                                                                                                                                                                comparable
                                                                                                                                                                   buildings
                                                                                                                                                                    average
Average annual water intensity:
     Design-and-build projects for                cu m per sq m of              0.3               2.1               0.2              n.a.                n.a.            n.a.       75
     Singapore only                               constructed GFA
     Administrative workplaces                  cu m per employee               9.3               7.7               9.2              n.a.                n.a.            n.a.       78
     Edward Boustead Centre                  cu m per sq m of GFA               1.1               1.2               1.4              1.1                 n.a.    Lower than         80
     ALICE@Mediapolis                                                          n.a.               n.a.              0.6              1.1                 n.a.   comparable          80
                                                                                                                                                                   buildings
                                                                                                                                                                    median
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1.3 FY2020 LONGEVITY PERFORMANCE SUMMARY (cont’d)
                                                                        FY2018              FY2019         FY2020         Comparable
                                                     Units of            Group               Group          Group          Industries         National
                                                Measurement        Performance         Performance    Performance           Averages         Averages            Targets     Pages
Operational Performance
Legal Compliance

 Significant fines, non-monetary sanctions
 and cases brought against the Group
 through dispute resolution mechanisms
 in:
     Customer privacy                           # of significant                0                 0                 0              n.a.                n.a.             0         81
                                                      incidents
     Economic areas                             # of significant                0                 0                 0              n.a.                n.a.             0         81
                                                      incidents
     Environmental areas                        # of significant                0                 1                 4              n.a.                n.a.             0         81
                                                      incidents
     Social areas                               # of significant                0                 1                 0              n.a.                n.a.             0         81
                                                      incidents
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SECTION 2 – LONGEVITY REPORTING FRAMEWORK

SECTION 2 MATERIAL ESG TOPICS &                     2.1 ABOUT THIS REPORT                         2.1.2 Report Content                          Monetary values are presented in our
APPLICABLE GRI STANDARDS                                                                          Content in this report was defined by         functional reporting currency, Singapore
                                                    2.1.1 Report Period & Scope                   identifying and prioritising our material     dollars, unless otherwise indicated.
This section covers the following                   This is the Boustead Projects FY2020          ESG topics through an ESG materiality
material ESG topics and applicable GRI              Longevity Report, an annual publication       assessment process.                           2.1.3 Report Boundaries
Standards:                                          dedicated to providing a more holistic                                                      This report covers Boustead Projects
• About this report                                 review of our performance, especially         This report has been prepared in              and our major subsidiaries globally
                                                    covering non-financial areas such as          accordance with Global Reporting              including our headquarters and
GRI Standards                                       environmental, social and governance          Initiative (“GRI”) Standards: Core, with      subsidiaries in Singapore, China,
/ 102-1 / 102-3 / 102-4 / 102-5 / 102-12 /
/ 102-45 / 102-46 / 102-47 / 102-48 / 102-49 /
                                                    (“ESG”) topics that are material to our       at least three years of comparative           Malaysia and Vietnam, unless otherwise
/ 102-50 / 102-51 / 102-52 / 102-53 / 102-54 /      business and key stakeholders.                data as required by GRI Standards:            indicated.
                                                                                                  Core. The respective GRI Standards
• Environmental, social and                         This report contains at least three full-     that have been applied are available in       For a complete list of our significant
  governance materiality assessment                 years of data on material ESG topics and      the GRI Content Index listed on pages         subsidiaries as at 31 March 2020, please
GRI Standards                                       is aligned with our financial reporting       84 to 90. References have also been           refer to the Boustead Projects FY2020
/ 102-12 / 102-20 / 102-21 / 102-29 / 102-40 /      period from 1 April 2019 to 31 March          made to the United Nations’ Sustainable       Annual Report from pages 133 to 134.
/ 102-42 / 102-43 / 102-44 / 102-47 /               2020 (“FY2020”). Our previous report          Development Goals.
                                                    was aligned with our financial reporting                                                    We have not sought external assurance
                                                    period from 1 April 2018 to 31 March          This report fully complies with the           for this report.
                                                    2019 (“FY2019”) and issued on 30              requirements of the SGX-ST Listing
                                                    August 2019. Our inaugural report was         Rules Practice Note 7.6 Sustainability        2.1.4 Accessibility
                                                    issued on 22 November 2018.                   Reporting Guide.                              In line with our commitment to
                                                                                                                                                environmental sustainability, we will not
 Boustead Projects Limited                          This report should be read in conjunction     Where the relevant material ESG topics        be printing any hard copies of this report.
 Company Registration Number:                       with the Boustead Projects FY2020             have already been discussed in detail in      This report is available online at www.
 199603900E                                         Annual Report for context. It should          the Boustead Projects FY2020 Annual           bousteadprojects.com/investor-
                                                    also be noted that the governance topic       Report, we shall make reference to such       centre.
 82 Ubi Avenue 4                                    has not been fully discussed in this          discussions without directly replicating
 #07-01 Edward Boustead Centre                      report. Our latest Corporate Governance       them in this report.                          2.1.5 Feedback Channel
 Singapore 408832                                   Report is available in its full text within                                                 We welcome comments and feedback
 Main +65 6748 3945                                 the Boustead Projects FY2020 Annual           Data is presented using the International     from our stakeholders in relation to this
 Fax +65 6748 9250                                  Report from pages 58 to 88.                   System of Units where possible                report and our performance, policies and
                                                                                                  or standard international units of            practices discussed in this report. If you
 www.bousteadprojects.com                           The terms ‘Longevity’ and ‘Sustainability’    measurement, with conversion factors          have any comments or feedback, please
                                                    are interchangeable.                          mentioned in relevant sections.               e-mail ir.team@boustead.sg.
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2.2 ENVIRONMENTAL, SOCIAL                    long-term objectives to be adaptable         To ensure that material ESG topics              2.2.1 Key Stakeholder Engagement
& GOVERNANCE MATERIALITY                     and resilient, deliver sustainable shared    remain up-to-date, we periodically review       We define key stakeholders as being
ASSESSMENT                                   socio-economic value and progress to         current and emerging megatrends,                groups that our business may have
Boustead Projects conducted an ESG           key stakeholders, and make a positive        changes in the economic, political,             a significant impact on or vice versa,
materiality assessment process in order      impact economically, environmentally         regulatory and ESG landscape in the             and who have a vested interest in the
to determine material ESG topics that        and socially on the world. The views of      geographic markets and industry                 way that we conduct business. After a
should be included in this report. ESG       both external and internal stakeholders      clusters that we operate in, along with         thorough review, nine key stakeholders
topics are considered to be material if      are taken into account when determining      the views of key stakeholders. These            were identified, along with their
they may have a significant impact on        the material ESG topics that should be       are then updated in our assessment              significance and conversations, as
our business and ability to achieve our      included in this report.                     process.                                        shown here.

Key Stakeholders, Significance & Conversations
Key Stakeholders                           Significance                                                         Conversations
Board and Team                             Boustead Projects’ team is our best asset. Attracting,               • Economic performance
• Board of Directors                       developing, managing and retaining our team is a core priority       • Business model, strategy and outlook
• Managers                                 given our knowledge-driven business model, which generally           • Smart eco-sustainable products and services (together
• Executives                               focuses on high-value added activities across the industrial           “solutions”)
• Non-executives                           real estate value chain. These activities include design, value      • Corporate governance, policies and practices
                                           engineering, project management, construction management,            • Legal and regulatory compliance
                                           development management, asset management and property                • Talent acquisition, development, management and retention
                                           management and the application of proprietary domain                 • Succession planning
                                           expertise that extends over a regional network of key stakeholder    • Quality, environmental, health and safety (“QEHS”)
                                           relationships. Creating the ideal environment for our team to        • Data and information security
                                           thrive in will eventually translate to the delivery of sustainable   • Responsible communications
                                           shared socio-economic value and progress to key stakeholders.        • COVID-19 and infectious disease outbreaks
Clients                                    We aim to gain an in-depth understanding of clients’ needs so        •   Economic performance
• Direct clients                           that we are able to deliver progressive answers to them in the       •   Solutions
• End-user clients (clients of clients)    dynamic global business environment. Collaborating with clients      •   Legal and regulatory compliance
                                           allows us to push the boundaries of paradigms, research and          •   Talent acquisition, development, management and retention
                                           technologies to help clients improve business performance and        •   QEHS
                                           sustainability.                                                      •   Data and information security
                                                                                                                •   COVID-19 and infectious disease outbreaks
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Key Stakeholders, Significance & Conversations (cont’d)
Key Stakeholders                       Significance                                                       Conversations
Strategic Partners                     Working with like-minded and reputable partners regionally has     •   Economic performance
• Technology partners                  allowed us to pool our complementary capabilities and expertise    •   Business model, strategy and outlook
• Associated companies                 to widen our offerings and concurrently take on larger-scale       •   Solutions
• Joint ventures                       projects, while simultaneously reducing commercial, operational    •   Corporate governance, policies and practices
• Co-investment partners               and ESG risks related to a particular geographic market or         •   Legal and regulatory compliance
                                       industry cluster. Our search for and tie-ups with technology       •   QEHS
                                       partners that offer proven transformative technologies also        •   Data and information security
                                       enable us to ensure that our solutions are progressive.            •   COVID-19 and infectious disease outbreaks
Suppliers                              We have a regional network of suppliers that supports the          •   Economic performance
• Consultants                          construction of business park and industrial developments          •   Solutions
• Subcontractors                       according to our designs. Major suppliers are selected based on    •   Legal and regulatory compliance
• Suppliers                            pre-qualification assessments that include technology solutions,   •   QEHS
                                       QEHS and other ESG factors, along with price.                      •   Data and information security
                                                                                                          •   COVID-19 and infectious disease outbreaks
Lenders                                We have several principal bankers and lenders who support our      •   Economic performance
• Banks                                business through the provision of bank loans and trade finance.    •   Business model, strategy and outlook
• Financial institutions                                                                                  •   Corporate governance, policies and practices
• Trustees                                                                                                •   Legal and regulatory compliance
                                                                                                          •   COVID-19 and infectious disease outbreaks
Investors                              As owners, shareholders share in our mission, vision, corporate    •   Economic performance
• Boustead Singapore Limited           values and goal to be a trustworthy corporate citizen with a       •   Business model, strategy and outlook
• Institutional investors              greater purpose in mind. Ultimately, profit-driven motivations     •   Solutions
• Research analysts                    need to be aligned with our strong human-centric corporate         •   Corporate governance, policies and practices
• Retail investors                     values and allow us to deliver on our long-term objectives.        •   Talent acquisition, development, management and retention
                                                                                                          •   Succession planning
                                                                                                          •   Legal and regulatory compliance
                                                                                                          •   QEHS
                                                                                                          •   Data and information security
                                                                                                          •   Open and transparent communications
                                                                                                          •   COVID-19 and infectious disease outbreaks
19   BOUSTEAD PROJECTS LIMITED FY2O2O LONGEVITY REPORT

                                LONGEVITY REPORTING         PURSUING BUSINESS WITH     DEVELOPING OUR BEST ASSET –     CONSERVING OUR COLLECTIVE
       INTRODUCTION                                                                                                                                   OTHER INFORMATION
                                    FRAMEWORK                 A GREATER PURPOSE       BOUSTEAD PROJECTS EMPLOYEES        HOME – PLANET EARTH

Key Stakeholders, Significance & Conversations (cont’d)
Key Stakeholders                        Significance                                                       Conversations
Media                                   The media continues to share our corporate story with the world,   •   Economic performance
• Mainstream journalists                from economic performance to milestone achievements. As            •   Business model, strategy and outlook
• Online social media influencers       unofficial historians of our performance, the media helps us to    •   Solutions
                                        stay on track.                                                     •   Corporate governance, policies and practices
                                                                                                           •   Legal and regulatory compliance
                                                                                                           •   QEHS
                                                                                                           •   Fact-based and timely communications
                                                                                                           •   COVID-19 and infectious disease outbreaks
Governments and regulators              Governments and regulators provide us with our business            •   Corporate governance, policies and practices
• National government agencies          licences to operate.                                               •   Legal and regulatory compliance
• State government agencies                                                                                •   Corporate taxes and relevant taxes
• Municipal government agencies                                                                            •   Talent acquisition, development, management and retention
• Regulators                                                                                               •   QEHS
                                                                                                           •   Data and information security
                                                                                                           •   Proactive communications
                                                                                                           •   COVID-19 and infectious disease outbreaks
Local Communities                       Given our international business, we understand that we have       •   Legal and regulatory compliance
• Citizens                              an impact on communities internationally, who may be direct        •   Solutions
• Communities surrounding projects      beneficiaries of the gainful employment we provide, community      •   QEHS
• Beneficiaries of philanthropic        development programmes or indirect beneficiaries of projects       •   Interactive communications
  contributions                         undertaken for end-user clients that benefit those communities.    •   COVID-19 and infectious disease outbreaks
• Indirect beneficiaries of projects    Local communities provide us with our social licences to
  undertaken for end-user clients       operate.
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