STRATEGY INCLUSION 2021-23

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CONTINUE READING
STRATEGY INCLUSION 2021-23
2021-23
INCLUSION
 STRATEGY
STRATEGY INCLUSION 2021-23
CONTENTS
FOREWORD                                          3
INTRODUCTION                                      5
OUR JOURNEY SO FAR                                7
OUR AMBITION                                     11
MAKING OUR AMBITION A REALITY                    14
  INCLUSIVE LEADERSHIP AND GOVERNANCE            15
  PEOPLE EMPOWERED TO BE INCLUSIVE               17
  TENNIS LOOKING AND FEELING OPENED UP           19
  TARGETED INTERVENTIONS FOR GREATER DIVERSITY   21
  HOLDING OURSELVES TO ACCOUNT                   28
REPORTING PROGRESS                               30
STRATEGY INCLUSION 2021-23
3    FOREWORD

FOREWORD                  In March 2019, we launched a new vision for our sport:
                          ‘Tennis Opened Up’. We want tennis to be Relevant,
                          Accessible, Welcoming and Enjoyable for everyone and
                                                                                          The strategy set out in this document, which builds on
                                                                                          our previous work, is focused primarily on embedding
                                                                                          long-term cultural change. If people coming to tennis
    BY RACHEL BAILLACHE   so it is a vision with inclusion at its very heart. I love
                          this vision for our sport; I want everyone to have the
                                                                                          from different backgrounds see and experience a
                                                                                          culture which is truly Relevant, Accessible, Welcoming
                          opportunity to enjoy tennis as much as I do. If we are to       and Enjoyable, they will want to stay involved. This will
                          achieve this, though, we all need to work hard not just to      lead to increased diversity across our sport. We believe
                          be accepting of others but, intentionally and positively,       embedding an inclusive culture is the key to ensuring that
                          to be inclusive. We need to recognise that it is on all of us   we do not just Open Tennis Up but that it is Opened Up
                          who love tennis to help bring people into our sport and         for good.
                          make them feel like it is a sport for them, no matter their
                                                                                          Our aim is that this more inclusive culture will enable us,
                          background or who they are.
                                                                                          over time, to get to a place where the people involved in
                          I am proud of the progress we have made since the launch        tennis, whether it be as players, volunteers or working in
                          of our Strategy – for example, the LTA Board has directly       the sport, truly reflect the diversity of the communities
                          appointed seven new councillors specifically bringing           around us. This is what Tennis Opened Up means.
                          greater diversity and understanding of inclusion. In this       Anything less is not good enough.
                          strategy you will see an outline of some of the actions
                                                                                          This strategy also comes with a clear commitment to
                          we have already taken to bring our vision to life. These
                                                                                          measurement and accountability as we progress towards
                          actions are already beginning to impact diversity in our
                                                                                          this aim. Measurement does matter - data is what will help
                          sport positively. But we know there is much more to do.
                                                                                          us understand whether or not our strategies are working
                          We know that not everyone’s experience of tennis is of
                                                                                          and, importantly, what needs to change. My fellow Board
                          a sport Opened Up to them. We also know that there
                                                                                          members and I will hold ourselves and the wider business
                          are broader societal issues, for example, the inequalities
                                                                                          to account for constant and consistent progress towards
                          which have been exacerbated by COVID-19, which make
                                                                                          this aim of a sport that reflects our communities. To this
                          tennis harder to access for some people. While we cannot
                                                                                          end, we have set ourselves clear objectives for the period
                          fix these issues, we are determined to work harder, and
                                                                                          to 2023.
                          more closely with communities most affected by them, to
                          understand where we can do more.
STRATEGY INCLUSION 2021-23
4     OUR JOURNEY SO FAR
      FOREWORD

The current data is very encouraging in some areas but it
also highlights some acute challenges. Whilst our strategy
                                                               WITH THE FULL SUPPORT OF,
is designed to focus on building an inclusive culture, it      AND ON BEHALF OF
does also seek specifically to accelerate our efforts to
tackle these challenges and we will not hesitate to amend
                                                               LTA Board:
our action plan to secure meaningful progress.
As the LTA Board’s lead for inclusion and diversity, I will
now have responsibility for overseeing the execution of this
                                                               Lord Mervyn Davies
strategy. I believe we need to be uncompromising in this
                                                               LTA Board Chair
execution and I am confident we will be. I have seen, first-
hand, the level of commitment from the Executive and
Colleagues more broadly, all of whom share a passion to see    LTA Council:
Tennis Opened Up as a permanent reality for our sport.
The Board is looking forward to being able to report
against the progress we have made in the coming years          David Rawlinson
and to continuing to work with the whole LTA team to           LTA President
make tennis even more inclusive.

Rachel Baillache
LTA Board Inclusion
& Diversity Champion
STRATEGY INCLUSION 2021-23
5   INTRODUCTION

INTRODUCTION
                   When I started in this role and we began to develop            We will continue this process of listening more, listening
                   what became our vision of Tennis Opened Up, I spent a          better, but we will also be driven by what our data tells us
                   lot of time listening to people from all areas of tennis. I    we should be concentrating on. There are areas both in
                   believe this led to a vision which brings us together as a     terms of our efforts to be more inclusive and in terms of
BY  SCOTT LLOYD    sport with a shared commitment to making tennis more
                   inclusive. Events of the last year have re-emphasised the
                   importance of this vision and the need to go further,
                                                                                  our diversity as a sport where we have made real progress.
                                                                                  Programmes like SERVES and Open Court help to show
                                                                                  that our sport can be for anyone. SERVES addresses
                   faster, in realising it. In deciding how best to do this,      economic inequalities by taking tennis to disadvantaged
                   I was determined that we needed to continue this               communities and places it has not been played before,
                   approach of listening and learning, and so I wrote two         including youth clubs, community centres, church halls,
                   open letters last year asking for views from anyone who        mosques and temples. It has so far seen over 30,000
                   wanted to share their passion and experience. This in          young people pick up a racket, many for the first time,
                   turn led to the creation of our IDEA Group (Inclusion,         with three-quarters of participants from the 30%
                   Diversity, Equity and Accessibility).                          most deprived areas in the country, and over half from
                                                                                  ethnically diverse communities.
                   This group has brought together passionate people from
                   the tennis landscape and from amongst our colleagues;          In addition, since its launch following the London 2012
                   people with lived experience and understanding of the          Paralympic Games, the LTA’s Open Court programme
                   issues, who want to help us make a change. They have           has grown to become one of the largest disability
                   highlighted areas to focus on and generated key ideas          programmes of its kind in any sport, with a record number
                   for how we can address the problems which exist. Issues        of disabled people playing tennis across Britain, at a
                   raised include ensuring that everyone within the business,     network of more than 400 venues across the country.
                   and in key roles across the tennis landscape, is trained
                                                                                  People who play tennis are also more diverse than many
                   appropriately in how to be more inclusive and understands
                                                                                  people realise: 40% of players are female, 16% are from
                   their personal role and responsibility in driving changes in
                                                                                  an ethnically diverse background, and 11% are disabled.
                   our culture; making sure we give greater profile to stories
                                                                                  However, there is still more that needs to be done and
                   from those with more diverse backgrounds; and increasing
                                                                                  there are areas where we have much further to go –
                   the diversity of our coaching workforce. These and others
                                                                                  for example, our coaching workforce, which we know is
                   are themes you will see reflected in this strategy.
                                                                                  male-dominated, with those from an ethnically diverse
                                                                                  background or with a disability also under-represented.
STRATEGY INCLUSION 2021-23
6    INTRODUCTION

We know that people’s experience and perceptions of our        inclusive sport in the country. We are committed to doing
sport at a day-to-day level can too often make them feel       everything we can, and we will support you to do the same.
like tennis is not for “people like me”. Also, we have gaps    If we see everyone around us, whether they are coming to
in our data and understanding, most notably in relation to     the sport for the first time or after a lifetime of playing, as an
those from the LGBTQI+ community, and an important             opportunity to make someone feel more included, and
element of what we do must be to fill these gaps and           we take that opportunity, we will have Opened Up Tennis.
improve our understanding.
This strategy sets out the key actions we will take to drive
further inclusion in tennis as part of our work to turn our    Scott Lloyd
vision of Tennis Opened Up into a reality. However, it is      Chief Executive Officer
important to say that it is not the whole picture of where
we invest our time, capacity and resource, now and in the
future – I am determined that everything we do as a sport
will have inclusion at its core.
We cannot do this alone though, and success can only be
achieved through working in partnership and collaboration      FOR AND WITH THE FULL SUPPORT
with others. We need this to be a joint commitment
from every individual, organisation and group involved         OF THE LTA EXECUTIVE TEAM
in our sport in any capacity, with everyone taking an
individual responsibility for helping to drive change. A
part of this must be an acknowledgment that all forms
                                                               Vicky Williams            Julie Porter                    Olly Scadgell
of discrimination have no place in tennis and the LTA
                                                               People Director           Chief Operating Officer         Participation Director
will continue to have a zero-tolerance approach as an
organisation.
As a governing body, we do not control the welcome
someone receives when they first arrive at a club or
exactly how a coach adapts to the needs of the person
in front of them. So, I am asking all of you who love          Simon Steele              Michael Bourne                  Chris Pollard
our sport to play your part in making tennis the most          Finance Director          Performance Director            Major Events and
                                                                                                                         Digital Director
STRATEGY INCLUSION 2021-23
7    OUR JOURNEY SO FAR

OUR                                             “Tackling inequalities is at the heart of

JOURNEY
                                                Sport England’s new strategy ‘Uniting
                                                the Movement’. The LTA’s new inclusion

SO FAR                                          strategy, as part of its wider vision of
                                                ‘Tennis Opened Up’, aimed at enabling
                                                more people from all backgrounds to
Tennis Opened Up is a vision with inclusion     enjoy the benefits that playing can bring,
at its core – this strategy sets out some
                                                is a great step to help bring that to life.”
of the commitments and actions we are
taking to achieve that vision. However,         Tim Hollingsworth - Chief Executive, Sport England
while we know we have further to go,
tennis has certainly not been standing still.
There are several steps on the journey we
can and should be proud of.
STRATEGY INCLUSION 2021-23
8   OUR JOURNEY SO FAR

                                                                 PEOPLE FROM A DIVERSE
                                                                 ETHNIC BACKGROUND FEELING                 UP TO
                                                                 “TENNIS IS FOR
                                                                  PEOPLE LIKE ME”
                                                                                                           £8.4M
                         40% 14%
                                                                 ROSE BY
                                                                                                           MADE AVAILABLE BY THE
                                                                                                           LTA TRUST TO FUND THE
                                                                                                           INSTALLATION OF GATE
                         OF ADULT YEARLY                                                                   ACCESS SYSTEMS TO
                         PLAYERS ARE                             AFTER THE LTA PLAY                        MAKE PARK COURTS
                         FEMALE                                  YOUR WAY CAMPAIGN                         MORE SUSTAINABLE
                         Tennis has always been at the           The recent Play Your Way campaign,        If we want more people, from more
                         forefront of trying to ensure gender    designed to encourage people to           diverse backgrounds playing tennis,
                         equity as a sport, led by role models   get onto court, demonstrated a            they need to be able to access
                         like Billie-Jean King, and we are       significant and sustained shift in tone   sustainable courts when and where
                         one of the most gender-balanced         for our strategic communications.         they want. We are providing grants
                         participation sports in the country.    Tennis Opened Up means tennis             to local authorities and clubs for
                                                                 being a sport for everyone, to be         gate access systems, supported by
                                                                 played however and wherever people        our free Rally booking app, to help
                                                                 want – we want everyone to Play           protect long term public access
                                                                 Your Way.                                 to courts.
STRATEGY INCLUSION 2021-23
9     OUR JOURNEY SO FAR

                                         OVER

13K                                      30,000
                                         YOUNG PEOPLE TAKING
                                         PART IN SERVES,
PLAYERS AND NEARLY
400        VENUES                        75%       FROM A LOWER
                                         SOCIO-ECONOMIC BACKGROUND,
ACROSS THE COUNTRY
ARE PART OF OUR
DISABILITY PROGRAMME
                                         50%       FROM ETHNICALLY
                                         DIVERSE COMMUNITIES
We have one of the largest               Our SERVES programme, working
disability-specific programmes in        with expert organisations such
sport in this country in Open Court –    as StreetGames, reaches into
providing opportunities across diverse   community settings where tennis is
impairment types and venue types         not usually seen, such as community
for people to play how they want to.     centres, youth clubs, church halls,
This includes innovative new             mosques or temples.
partnerships with key disability-
focused organisations like MENCAP.
STRATEGY INCLUSION 2021-23
10 OUR JOURNEY SO FAR

                                                                            1
                                                                WE WERE THE
                                                                                    st
                        50
                        FEMALE                                  NATIONAL GOVERNING BODY
                        AMBASSADORS &                           TO SIGN UP TO THE SPORTING

                        2,000
                                                                EQUALS CHARTER ON RACE
                                                                EQUALITY IN SPORT IN

                        ACTIVATORS TRAINED SINCE
                        THE PROGRAMME STARTED
                        Through our She Rallies programme,
                        spearheaded by Judy Murray, we
                                                                APRIL
                                                                            2019
                                                                We were the first National
                                                                Governing Body to sign up to the
                        have worked to empower and expand       Sporting Equals Charter on race
                        the number of women and girls           equality in sport in April 2019
                        coaching and playing tennis, with a     and this strategy is part of our
                        new Introduction to Level 1 Coaching    commitment to that Charter.
                        Course introduced to make the first
                        step onto the coaching ladder easier.
11    OUR JOURNEY SO FAR

OVER

2,000                               130
                                                                                                            Part of the journey, though, is knowing
                                                                                                            how far you still have to go. In 2020,
                                                                                                            in response to the increased focus
                                                                                                            and discussion brought by the Black
COACHES ALREADY                     TENNIS FOR FREE SITES,              LTA BOARD                           Lives Matter movement in particular,

                                                                        7
                                                                        DIRECTLY APPOINTED

                                                                          NEW
TRAINED TO DELIVER LTA              WITH A TARGET                                                           Scott Lloyd wrote two open letters,
YOUTH, WITH A                       TO GET TO                                                               acknowledging that we still have a

                                    200
TARGET OF OVER                                                                                              significant journey ahead.

4,000                                                                             COUNCILLORS,
                                                                                                            As part of our commitment to listen more and listen
                                                                                                            better, we followed up the responses to these letters
TEACHERS TO BE                                                                                              by creating our IDEA Group (Inclusion, Diversity,
TRAINED IN 2021                     IN 2021                             INCREASING DIVERSITY                Equity and Accessibility), after an open invitation to
                                                                                                            respondents to get involved. We know how important it
                                                                                                            is to listen to people with lived experience and have been
Our new programme aimed at          We work in partnership with,        We recognised that in order
                                                                                                            very grateful for the willingness of people to share their
children and young people, LTA      and provide significant financial   to attract the best people we
                                                                                                            views. The group has helped to inform the development
Youth, has been specifically        support to, Tennis for Free to      needed to revamp our approach
                                                                                                            of this strategy and, alongside us seeking the views of
designed to be fully inclusive,     enable them to provide free         to recruitment, how we
                                                                                                            external expert organisations, will continue to inform the
from the training being given to    tennis sessions in some of the      communicate it, what the LTA
                                                                                                            implementation of the strategy.
coaches and teachers, through to    most deprived areas                 has to offer to candidates and
the imagery and materials used to   of the country.                     where we target our recruitment.
promote the programme.                                                  We have developed a new
                                                                        Employee Value Proposition –
                                                                        “Ambition Opened Up” – and
                                                                        employer branding with a specific
                                                                        aim to be more attractive to
                                                                        under-represented groups.
12    OUR AMBITION

OUR
AMBITION
Everyone involved in tennis understands
that inclusion is central to our vision for
the sport and they confidently choose
to be inclusive every day.

Tennis Opened Up is a vision for tennis to be truly
                                                            "Inclusion and diversity is so
open to all, no matter their background, whether they
are disabled, or what their age, sex, gender identity,
                                                              important, and I love the fact
sexual orientation or ethnicity is.
                                                              that with this strategy the
This will only be fully achieved when every person’s
experience of tennis, in every place it is played in this     LTA is taking a lead on this
country, makes them feel included. We should not
pretend that this will be easy or that we can do it           to make it part of tennis in
alone – coaches, venues and volunteers are central
to this experience.                                           Britain every day."
This means that our ambition needs to be a clear
call to action to the whole tennis community.                Billie-Jean King
13   OUR AMBITION ­

WHEN WE REALISE OUR                                                    THE
                                                                       OUTCOME
AMBITION, TENNIS WILL BE:

 RELEVANT
                            Exciting and engaging, whoever you
                            are and wherever you are from, more
                            of you will want to pick up a racket       People playing, working and volunteering
                            and play tennis your way.                  in, and watching our sport will reflect the

ACCESSIBLE
                                                                       diversity of our communities.
                             ith no barriers between you and your
                            W
                            court – whether your court is in a park,
                            a community centre, a school, or your
                            own front room.

WELCOMING
                            Whether you want to play, coach,
                            watch or volunteer, you will feel
                            at home and an equal part of your
                            tennis family.

ENJOYABLE
                            You will want to keep coming back
                            again and again because, whether it
                            is watching the best or simply being
                            your best, tennis will be fun.
14 OUR AMBITION —
                ­ MAKING OUR AMBITION A REALITY

                                                         THE STRATEGY COVERS FIVE AREAS:

MAKING OUR                                               1.    Inclusive leadership
                                                                                                                 4.   Targeted interventions

AMBITION                                                       and governance
                                                               Role-modelling and driving the right
                                                                                                                      for greater diversity
                                                                                                                      Specific interventions, over and above

A REALITY
                                                               behaviours from the top down and setting               our focus on inclusion, to drive more
                                                               expectations for those in leadership roles             rapid changes in diversity where they
                                                               across the sport; making sure that the                 are most needed.
                                                               systems are in place so that inclusion is

                                                                                                                 5.
                                                               always at the heart of everything we do.
                                                                                                                      Holding ourselves
To deliver on our ambition, choosing to

                                                         2.
                                                                                                                      to account
be inclusive needs to be seen as the                           People empowered
                                                                                                                      Making sure that we have the data to
norm, instinctive, simply the way we                           to be inclusive                                        report openly on our progress and being
do things in our sport.                                        Building greater understanding of inclusion            transparent in order to learn from both
                                                               and the capability to be inclusive, while at           where we do well and where we are
                                                               the same time creating the conditions which            weaker; as well as learning from those
We believe an inclusive culture will deliver lasting           enable everyone in tennis to feel confident            organisations and individuals considered
change with more people from more diverse                      in sharing their own experiences and to                to be leading the way on inclusion.
backgrounds wanting to get involved, and stay                  challenge non-inclusive behaviour.
involved, in our sport.
This strategy is therefore focused on setting out the
commitments and supporting actions we believe will
drive an inclusive culture.
                                                         3.    Tennis looking and
                                                               feeling Opened Up
                                                               The way people perceive tennis is key to
Being held accountable for the success of this                 them choosing tennis against many competing
strategy is important. We are committed to                     activities and demands on their time. Anyone
measuring the impact of the actions we are taking              engaging with our sport, in any place or across
and to being transparent in our reporting. We will not         any medium, should feel like tennis is “for
hesitate to adjust our actions if required.                    people like me”.
15 OUR AMBITION —
                ­ INCLUSIVE LEADERSHIP & GOVERNANCE

INCLUSIVE                                             “The first step towards inclusion
                                                        and diversity always needs to be
LEADERSHIP &                                            to listen, so it is fantastic that has

GOVERNANCE                                              been the very foundation of the
                                                        development of this strategy.”
                                                       F
                                                        unke Awoderu,
Role-modelling and driving the right                   LTA Tennis Development Committee
behaviours from the top down and setting               Inclusion Advisory Group Chair

expectations for those in leadership roles
across the sport; making sure that the
systems are in place so that inclusion is
always at the heart of everything we do.
16 OUR AMBITION —
                ­ INCLUSIVE LEADERSHIP & GOVERNANCE

COMMITMENTS TO DRIVE CHANGE:
We will emphasise the importance                      We will continue to ‘Listen More,              We will embed inclusion into every part       We will set out a clear framework and
of inclusion as core to who we are                    Listen Better’, actively seeking out the       of the way we function day-to-day as a        guidance for leaders across all areas of
as a National Governing Body and                      views of under-represented groups.             National Governing Body.                      our sport to embed inclusion into their
demonstrate clear leadership and                                                                                                                   policies, processes and behaviours.
responsibility for it.                                ACTION:                                        ACTION:
                                                      By continuing to work with the LTA             By making a new inclusion and diversity       ACTION:
ACTION:                                               IDEA Group – as we have done in                dashboard, showing progress against this      By working with counties, venues, coaches
By making inclusion one of our core Values.           developing this strategy – as well as wider    strategy, a standing item on Board/Exec       and sector experts to draw all relevant
Our current values of Integrity, Excellence,          stakeholders and those who want to help        Team meeting agenda, with a full report at    policies together under a clear Inclusion
Teamwork and Passion are central to every             us drive greater inclusion, directly feeding   least twice a year.                           Charter for our sport. Under this will be
stage of our employment cycle, from the               views on implementation and further                                                          clear and effective minimum standards
way we attract new talent to the way we               development of the strategy into the           ACTION:                                       to which LTA Registered Venues and
performance manage – Inclusion will be too.           Board and Executive.                           By all new programmes having to complete      Accredited Coaches have to adhere in terms
                                                                                                     an Inclusion Impact Assessment before         of providing an inclusive environment.
ACTION:                                                                                              they can be approved.
By nominating a Board champion who
will liaise on a regular basis with the Exec                                                         ACTION:
Team lead for inclusion and the LTA IDEA                                                             By all Executive Team members
(Inclusion, Diversity, Equity, Accessibility)                                                        committing to a personal goal with respect
Group, attending at least one meeting of                                                             to their leadership on inclusion, for
the group a year, with other board members                                                           example, to act as a mentor, to participate
attending as part of their induction process.                                                        in reverse mentoring or to champion a
Also, through the Board leading by example                                                           colleague network.
in modelling best practice in its ways of working.
17/ OUR AMBITION —
                 ­ PEOPLE EMPOWERED TO BE INCLUSIVE

PEOPLE                                                “I love the fact this strategy is
                                                       focused on inclusion. It will help
EMPOWERED                                              create a learning environment,

TO BE                                                  where people can learn and grow
                                                       together, and that is critical.”
INCLUSIVE                                              Asif Sadiq,
                                                       Inclusion Expert & Senior Vice President,
                                                       WarnerMedia International

Building greater understanding of
inclusion and the capability to be
inclusive, while at the same time
creating the conditions which enable
everyone in tennis to feel confident in
sharing their own experiences and to
challenge non-inclusive behaviour.
18 OUR AMBITION —
                ­ PEOPLE EMPOWERED TO BE INCLUSIVE

COMMITMENTS TO DRIVE CHANGE:
We will ensure that we build the capability          We will improve our understanding of           We will ensure better championing for
and understanding of Colleagues, Board,              how people feel, in particular but not         and understanding of inclusion at a
Council and County Committees, as                    limited to those from the LGBTQI+              tennis venue level.
well as key elements of the wider tennis             community as the area we have least
community, with training in what it                  data on, about inclusion in tennis and         ACTION:
means to be fully inclusive as a first step          build opportunities to learn from and          We will do this by reviewing relevant roles
to making people more confident to                   support each other through the sharing         within venues to ensure that they are
discuss and meet the needs of others in an           of lived experience.                           properly trained, equipped and supported
inclusive way.                                                                                      to help their venue to be more inclusive,
                                                     ACTION:                                        including implementing minimum standards.
ACTION:                                              By ensuring that all surveys we use to
By implementing a new Learning Management            monitor coach, volunteer and colleague
System (LMS) with high-quality training              engagement, and venue health, include
packages, supplemented by improved                   appropriate questions on how well people
induction and renewal training. Training will be     experience inclusion and belonging
made mandatory for coaches as part of their
qualification at LTA Assistant and Instructor        ACTION:
levels (Levels 1 & 2), and for officials.            By proactively creating safe spaces, which
                                                     might include networks aimed at specific
ACTION:                                              characteristics, and a safe environment
By developing conversation and language              generally for both groups and individuals
guides for colleagues, venues and our wider          with diverse lived experiences, to feel both
workforce to ensure language used and                valued and to be able to provide feedback
how we present ourselves is consistent and           and make suggestions for improvement.
appropriate in any and all communications.
19 OUR AMBITION ­— TENNIS LOOKING AND FEELING OPENED UP

TENNIS
LOOKING
AND FEELING
OPENED UP
The way people perceive tennis is key                     “The LTA's work in taking tennis into
to them choosing tennis against many                       local communities is a testament to
competing activities and demands on their
time. Anyone engaging with our sport, in                   their commitment to inclusion and
any place or across any medium, should                     diversity and this strategy is a real
feel like tennis is “for people like me”.
                                                           opportunity not only to build on the
                                                           positive work they have been doing
                                                           but also to lead the way.”
                                                           Arun Kang, Sporting Equals CEO
20 OUR AMBITION ­— TENNIS LOOKING AND FEELING OPENED UP

COMMITMENTS TO DRIVE CHANGE:
We will ensure that all our                               We will ensure that our communication                We will make sure that our Major Events are
communication channels are in line                        drives and highlights inclusion and                  as inclusive and accessible as possible, and
with best practice for accessibility.                     diversity with equal prominence.                     are firmly embedded into and connected
                                                                                                               with the communities around them.
ACTION:                                                   ACTION:
By ensuring the LTA website meets AA                      By continuing to use Play Your Way as                ACTION:
standard for accessibility under the Web                  our overall brand positioning, to change             By conducting a full review of accessibility
Content Accessibility Guidelines using                    perceptions of tennis and to appeal to a             at all LTA Major Events to ensure that we
tools such as accessibility functionality                 more diverse group of participants.                  comply with or are better than industry
on social media platforms (e.g. ALT text),                                                                     best practice.
producing accessible pdfs, and ensuring                   ACTION:
appropriate subtitles are included with                   By ensuring that all colleagues                      ACTION:
all videos.                                               involved in communications and                       By reviewing the “look and feel” of our
                                                          marketing are specifically trained in                events to ensure they fully embody and
                                                          communicating inclusively.                           promote Tennis Opened Up.

                                                          ACTION:                                              ACTION:
                                                          By implementing a content tracking process           By working with our partners to look at the
                                                          for social media (and similar for publications) to   diversity of our workforce at Major Events and
                                                          monitor different aspects and ensure they are        put in place measures to ensure it is more
                                                          appropriately represented in how we present          reflective of local and national diversity. Also,
                                                          and cover the sport, with a balanced output.         by using our Major Events as opportunities
                                                                                                               to engage young people from more diverse
                                                                                                               backgrounds in the tennis industry.
21 OUR AMBITION —
                ­ TARGETED INTERVENTIONS FOR GREATER DIVERSITY

TARGETED
INTERVENTIONS
FOR GREATER
DIVERSITY
Specific interventions, over and above
our focus on inclusion, to drive more
rapid changes in diversity where they                            “It’s great to see a focus on driving
are most needed.
                                                                  greater diversity, especially within
                                                                  the workforce. Different perspectives
                                                                  will lead to higher engagement,
                                                                  increased creativity and better
                                                                  outcomes for everyone.”
                                                                  Yasmin Clarke,
                                                                  LTA Councillor & Master Performance Coach
22 OUR AMBITION —
                ­ TARGETED INTERVENTIONS FOR GREATER DIVERSITY

COMMITMENTS TO DRIVE CHANGE:
BOARD & COUNCIL                                       COLLEAGUES
We will continue to drive greater diversity           We will ensure that our Colleague                 We will improve the diversity of colleagues
in our decision-making bodies wherever                base better reflects the diversity of             in senior roles across the business, in
possible, while also meeting all the diversity        society, in particular in relation to             particular for women.
requirements of the Code for Sports                   those who are disabled and from a
Governance as a minimum.                              diverse ethnic background.                        ACTION:
                                                                                                        By enabling greater progression through
ACTION:                                               ACTION:                                           targeted manager and leadership training
By ensuring that as vacancies occur on                By implementing the new LTA Employer              and mentoring programmes, as well as
the Board or as part of the Board’s direct            Branding, by working proactively with             more rigorous identification of emerging
appointments to Council, we work with expert          recruiters to ensure diverse interview pools,     talent through our annual reviews and
external recruitment partners to target under-        by using a more diverse range of advertising      talent planning/skills framework.
represented groups.                                   channels to target recruitment in new ways,
                                                      and by putting in place a new “Licence to Hire”
ACTION:                                               which requires recruiting managers to have
By working with Counties, as part of the              completed inclusion training.
County Governance Review already underway,
to increase the diversity of their committees
and how they feed through into Council.
23 OUR AMBITION —
                ­ TARGETED INTERVENTIONS FOR GREATER DIVERSITY

COMMITMENTS TO DRIVE CHANGE:
PLAYERS – PARTICIPATION
We will continue to ensure that under-                ACTION:                                            We will create increased and more                We will invest in Opening Up more
represented groups are targeted through               By ensuring the training for coaches and           engaging opportunities to compete, for           venues for long-term, sustainable public
specific programmes, while at the same                teachers in LTA Youth is inclusive in terms        women and girls in particular, to drive          access, to reach more diverse participants.
time ensuring that all of our mainstream              of materials and presentation, and by              greater frequency of participation and
provision is as inclusive as possible.                identifying opportunities to join up our           also to help enable more females to be           ACTION:
                                                      SERVES programme to create sustainable             prepared to coach at a higher level.             By continuing to roll out improved digital
ACTION:                                               participation opportunities for children                                                            access, developing better operating models
By reviewing all our programmes, in                   from lower socio-economic groups.                  ACTION:                                          for parks, and capital investment to help
particular those delivered in partnership                                                                By driving increased girls only options in       enable long-term sustainability, whilst also
with Sport England, and work with them                ACTION:                                            existing junior competition products like        supporting clubs which open their doors to
to develop a set of interventions focused             By building an innovative partnership with the     Team Challenge, Matchplay and Local Tour;        non-members. We will also continue to work
on social impact and reducing stubborn                Girl Guides to take tennis to non-traditional      creating more women-only doubles Local           with national partners, e.g. StreetGames and
inequalities in participation rates, especially       spaces and reach a new audience by giving          Tennis Leagues; and building on the success      Tennis for Free, to ensure that there are free
where there is overlap between different              girls an introduction to fun, simple activities.   of previous Tie Break Tens events to provide     routes into tennis in more socio-economically
under-represented groups.                             We are developing off-the-shelf resources,         competitive opportunities in a format which is   disadvantaged areas.
                                                      offering training to volunteer leaders through     relevant and enjoyable for teenage girls.
                                                      the network of She Rallies Ambassadors and
                                                      access to equipment.
24 OUR AMBITION —
                ­ TARGETED INTERVENTIONS FOR GREATER DIVERSITY

COMMITMENTS TO DRIVE CHANGE:
PLAYERS – PERFORMANCE
We will continue to focus on increasing                We will continue to build on what is a
diversity in the players starting out on               world-leading wheelchair performance
their Performance journey, in particular               programme as well as for other
those from a lower socio-economic group.               impairments, including Learning
                                                       Disability, Visual Impairment and Deaf.
ACTION:
By a combination of broadening the very top            ACTION:
of the funnel onto the performance pathway             By developing a new Wheelchair Tennis
through the measures set out above and                 Talent Initiative, in partnership with the
developing a clearer plan to achieve greater           National Lottery, which will be designed
progression through to National Age Group              to be as inclusive as possible, ensuring that
and Pro-Scholarship level.                             the opportunities created reach into more
                                                       diverse communities and venues.

                                                       ACTION:
                                                       By continuing to use and develop the
                                                       Open Court Programme to help identify
                                                       potential talent for the GB National
                                                       Disability Squads and supporting a calendar
                                                       of competition opportunities to provide
                                                       players with a platform to showcase this.
25 OUR AMBITION —
                ­ TARGETED INTERVENTIONS FOR GREATER DIVERSITY

COMMITMENTS TO DRIVE CHANGE:
COACHES
We will support and enable more                         ACTION:                                       We will prioritise the development                 ACTION:
coaches from under-represented                          By delivering subsidised ‘female taster       and progression, including through to              By targeting our mentoring scheme to help
groups to see coach education as                        courses’ via our new network of Coach         Performance levels, of coaches from                more diverse coaches develop the on and
welcoming, and coaching as a viable                     Development Centres, that aim to increase     under-represented groups, and ensure               off court skills to progress professionally
career for them.                                        significantly the proportion of female        that they feel supported and listened to.          and to help grow their business.
                                                        coaches entering the qualification pathway
ACTION:                                                 at LTA Assistant (Level 1).                   ACTION:                                            ACTION:
By launching a strategic grants                                                                       By enabling greater peer-to-peer knowledge         By implementing the Female Performance
programme, via our new network of                       ACTION:                                       transfer around inclusive coaching through         Coach Engagement Programme to drive
Coach Development Centres, aimed                        By ensuring our qualification and             dedicated ‘Online Communities of Practice’         progression for female coaches wanting to
at encouraging those from under-                        educational materials are published           that focus on inclusive coaching best practices.   work on the Talent Pathway.
represented groups to start out on the                  with alternative formats for those with
coaching pathway. We will specifically                  impairments – including electronic            ACTION:
target females, those from an ethnically                Braille and audio formats, alternative text   By upskilling our qualification tutors and
diverse background, and disabled people.                descriptors and subtitling as standard for    coaches to have greater understanding of
                                                        our educational video content.                inclusion and diversity, so that they can
                                                                                                      facilitate a more welcoming and inclusive
                                                                                                      course environment on our educational
                                                                                                      courses and tennis sessions – with specific
                                                                                                      new units across disability, ethnicity
                                                                                                      and gender.
26 OUR AMBITION —
                ­ TARGETED INTERVENTIONS FOR GREATER DIVERSITY

COMMITMENTS TO DRIVE CHANGE:
VOLUNTEERS
We will ensure that more people,                        We will work with and support
from more diverse backgrounds, are                      Counties and venues to be more
supported and enabled to become                         Inclusive and drive diversity in
“activators”, i.e. people who enable                    their governance structures.
fun and accessible simple play sessions
rather than more structured coaching,                   ACTION:
recognising the vital role these                        By carrying out an audit of diversity
volunteers can play in driving informal                 among County volunteers and reviewing
participation, often in settings more                   County governance with support from
likely to have more diverse participants.               Sport England, including looking at how
                                                        systems and approaches could be made
ACTION:                                                 more inclusive. Also by expanding our
                                                        venue registration offer to encompass non-
By completely reviewing the role of
                                                        traditional tennis venues, especially parks,
activators in order to ensure we are
                                                        community venues and education sites to
recruiting, training and supporting
                                                        enable us to reach new audiences
them in enabling tennis activity whilst
                                                        of volunteers.
also recognising and rewarding the
contribution they make to Opening
Tennis Up. As part of this, we will look
at how we can drive even more diversity
in this group of people.
27 OUR AMBITION —
                ­ TARGETED INTERVENTIONS FOR GREATER DIVERSITY

COMMITMENTS TO DRIVE CHANGE:
OFFICIALS                                           ACTION:
                                                    By expanding the Officials Licence Scheme
                                                    to include Competition Organisers and
We will ensure a more diverse range                 ensuring greater diversity of intake for the
                                                    new Officiating Academy, including through:
of people are enabled and encouraged
to become officials and that there is               • conducting further research into attitudes
a less intimidating first step on the                 towards officiating among women, people
officiating ladder.                                   from diverse ethnic backgrounds and
                                                      disabled people;

                                                    • working with existing partners like
                                                      StreetGames, Women in Sport and
                                                      the Activity Alliance to increase
                                                      understanding and knowledge of the
                                                      opportunities around officiating;

                                                    • working with Counties to ensure better
                                                      sign-posting of officiating as an option
                                                      for volunteers and players from diverse
                                                      backgrounds; and

                                                    • using LTA professional events as
                                                      opportunities to engage young people
                                                      from more diverse backgrounds through
                                                      shadowing opportunities.
28 OUR AMBITION —
                ­ HOLDING OURSELVES TO ACCOUNT

                                                 “Tennis has been a brilliant
HOLDING                                            sport for me to get involved

OURSELVES                                          in, and the more that can be
                                                   done to understand diversity in
TO ACCOUNT                                         sport, the more others will be
                                                   able to benefit too.”
Making sure that we have the data to              F
                                                   rankie Rohan , Visually Impaired Tennis Player/Coach
report openly on our progress and being           & LTA IDEA Group Member
transparent in order to learn from both
where we do well and where we are
weaker; as well as learning from those
organisations and individuals considered
to be leading the way on inclusion.
29 OUR AMBITION —
                ­ INCLUSIVE LEADERSHIP & GOVERNANCE

COMMITMENTS TO DRIVE CHANGE:
We will always seek to learn from                 ACTION:                                     We will ensure that we improve our           ACTION:
others, including being open to and               By proactively working with other sports    ability to present an accurate picture       By producing and publishing an annual
actively seeking constructive criticism           bodies and regularly looking outside the    of the diversity of our sport and will       report detailing our progress against
and advice from relevant partners                 sector to assess where others have made     be transparent about progress in order       this strategy and including an analysis of
and representative organisations for              improvements and to measure ourselves       that we, and others, can hold ourselves      current diversity data and lived experiences
under-represented groups.                         against what is considered best practice.   to account effectively.                      of inclusion across the sport. This will at
                                                                                                                                           least include what data we have in the
ACTION:                                                                                       ACTION:                                      areas set out in the table below and we will
By proactively building ‘critical friend’                                                     By working with all of the audience          specifically seek to include data also on
relationships with appropriate external                                                       groups identified in this strategy –         LGBTQI+ and socio-economic diversity
bodies, as well as listening more to voices                                                   coaches, players, volunteers and officials   as soon as we can.
from within tennis, we will ensure that                                                       – we will make it clearer why we need
we are using external expertise and the                                                       to gather personal diversity information     ACTION:
product of lived experience to continue                                                       on them, in particular in relation to the    By fully reviewing the content of this
to inform and co-create the next steps                                                        LGBTQI+ community where our data and         strategy every three years in order to
on the journey as we learn from the                                                           understanding is poorer.                     assess whether it still represents best
implementation of this strategy.                                                                                                           practice and reflects appropriately the
                                                                                                                                           issues which our partners and our data tell
                                                                                                                                           us should be our priorities.
30 OUR AMBITION ­— REPORTING PROGRESS

REPORTING                                    “Tennis can provide so many
                                               amazing opportunities, and
PROGRESS                                       I really look forward to this
                                               strategy helping to open them
                                               up to so many more people
In order to understand and monitor
the impact of this strategy and to             whatever their background.”
hold ourselves to account, we will           James Keothavong,
publish a dashboard of relevant data         ITF Gold Badge Chair Umpire & LTA Councillor
on an annual basis. This will set out the
direction of travel against each metric to
demonstrate progress made.
31 OUR AMBITION ­— REPORTING PROGRESS

REPORTING PROGRESS                              CURRENT DATA                                      THE 2011 CENSUS SAID THAT ROUGHLY:

                                                The table shows the data we currently
The table below sets out where we
                                                have. We have also used a Red/Amber/
currently have appropriate baseline data
                                                Green (RAG) rating to highlight the
against gender, ethnicity and disability.

                                                                                                     50.9%
                                                areas where we think the most significant
                                                progress needs to be made and which
 As the actions contained in the strategy
outline, we will be taking steps to improve     the actions outlined in the strategy
                                                                                                                                       OF THE POPULATION
and expand our capture of diversity data        will address.                                                                          WAS FEMALE
and we plan to be able also to report against
the following areas, where possible and         Given the outcome we are aiming at is to
appropriate, in due course:                     ensure that the people playing, working and
                                                volunteering in, and watching our sport will
· age;                                          reflect the diversity of our communities, we
· sexual orientation;                           have used official census data as a comparator,
· socio-economic background; and                and will reassess this when the results of this

                                                                                                                      14% OF
· the inclusion metric which will be           year’s census are published.
  contained in our Colleague, Coach,                                                                                                        THE POPULATION
  Volunteer and Venue surveys.                                                                                                              WAS FROM A DIVERSE
                                                                                                                                            ETHNIC BACKGROUND

                                                                                                  18%     OF            OF THE POPULATION REPORTED HAVING A
                                                                                                                        LONG-TERM HEALTH PROBLEM OR DISABILITY
                                                                                                                        (INCLUDING RELATED TO AGE) THAT LIMITED
                                                                                                                        THEIR DAY-TO-DAY ACTIVITIES
32 OUR AMBITION ­— REPORTING PROGRESS
                                                                                               GENDER                      ETHNICITY                            DISABILITY*

                                        BOARD                                                  42% female                  No current member from a             No current data
In order to arrive at a                                                                        (Amber)                     diverse ethnic background
                                        12 people
Red/Amber/Green (RAG) rating,                                                                                              (Red)
we used the following approach:                                                                38% female                  10% from a diverse                   No current data
                                        COUNCIL
                                        61 people                                              (Amber)                     ethnic background
                                                                                                                           (Amber)
GENDER
    rom in line with or better than
   F                                    EXECUTIVE TEAM                                         40% female                  20% from a diverse                   No current data
   national demographic to within       5 people                                               (Amber)                     ethnic background (Green)
   5 percentage points
                                        COLLEAGUES                                             44% female                  9% from a diverse                    9% disabled (Red)
   From 6 percentage points under       ~ 295 people                                           (Amber)                     ethnic background
   the national demographic to 15                                                                                          (Amber)
   percentage points under
                                        OFFICIALS                                              35% female                  3% from a diverse                    4% disabled (Red)
   More than 15 percentage              ~ 800-900 people                                       (Amber)                     ethnic background (Red)
   points under
                                        ACCREDITED COACHES                                     24% female                  4% from a diverse                    1% disabled (Red)
                                        ~ 5,700 people                                         (Red)                       ethnic background (Red)
ETHNICITY AND DISABILITY
Given the smaller proportions of        VOLUNTEERS                                             45% female                  5% from a diverse                    6% disabled (Red)
people with these characteristics       ~ 11,500 people                                        (Green)                     ethnic background (Red)
we have used narrower banding:
                                        PLAYERS - PERFORMANCE PATHWAY                          49% female                  26% from a diverse                   20% disabled (Green)
    rom in line with or better than
   F                                                                                           (Green)                     ethnic background (Green)
                                        84 people
   national demographic to within 3
   percentage points                                                                           30% female                  20% from a diverse                   18% disabled (Green)
                                        PLAYERS - PARTICIPATION (MONTHLY)
    rom 3 percentage points under
   F                                    From our tracker data: ~ 1.3m people                   (Red)                       ethnic background (Green)
   the national demographic to 6
   percentage points under              PLAYERS - PARTICIPATION (YEARLY)                       40% female                  16% from a diverse                   11% disabled (Red)
                                        From our tracker data: ~ 4m people                     (Amber)                     ethnic background (Green)
   
   More  than 6 percentage
   points under                         Based on current business data at 1st May 2021.
                                        Board and Council members, and employees, are counted once in the most senior role they are in, e.g. the CEO and Financial Director are counted on the Board.
                                        * As self-reported, which may lead to under-reporting of hidden disabilities.
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