Student Handbook 2021 - School of English

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Student Handbook 2021 - School of English
Student Handbook
     2021
Student Handbook 2021 - School of English
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www.speakeasyschool.co.uk • +44 (208) 9958772 • info@speakeasychool.co.uk

                     Welcome to
              Speakeasy School of English

  The information in this handbook is designed to help you with your stay at
Speakeasy. If there is anything else you would like to know, or if you need help
             understanding any of the points, please let us know.

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                                                   Contents:
                                                   About the school                       3
                                                   About our courses                      5

                                                   Your first day                         7-8

                                                   School Policies and Procedures

                                                   Admissions Policy                      9
                                                   Attendance policy                      10
                                                   School Holidays                        11
                                                   Equality and Diversity policy          12
                                                   Safeguarding policy                    12
                                                   Harassment and Bullying policy         13
                                                   Student Code of Conduct                14
                                                   Special needs and disability policy    15
                                                   Complaints & Feedback procedure        16
                                                   Refund policy                          17
                                                   Information for visa students          18

                                                   Keeping you safe
                                                   Health & safety policy                 19
                                                   Fire Safety Policy                     20
                                                   Smoking policy                         20
                                                   First aid policy                       21
                                                   Prevent Duty Policy & Procedures       22
                                                   Living in the UK: how we can help
                                                   Finding accommodation                  24
                                                   Student discount card                  25
                                                   Student oyster card                    25
                                                   Opening a bank account                 26
                                                   Registering with a doctor              26
                                                   Joining the library                    26
                                                   After-school activities                27
                                                   Living in the UK: Useful Information
                                                   Personal safety                        29-30
                                                   Laws in the UK                         30
                                                   Driving in the UK                      31
                                                   Medical treatment                      32-33
                                                   Dental treatment                       34
                                                   Local Places of Worship                35

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                                                       About us:
                                                The School is open to all students from 9.30am
                                                to 9.30pm. We are closed at weekends, on Bank
                                                holidays, one week during the summer, at Easter
                                                and at Christmas (details of holiday dates on
                                                page 11).

                                                The school is located over three floors:
                                                First Floor: reception and common room;
                                                Second Floor: toilets, kitchen and classrooms;
                                                Third Floor: just classrooms.

                                                Food and drink

                                                There is a coffee machine in the common room,
                                                which offers a selection of coffees, hot chocolate
                                                and tea. The drinks are priced at £1.20p each.
                                                Next to the coffee machine, you can also find a
                                                vending machine with snacks, such as chocolate
                                                bars, crisps and sweets (80p). There is also a
                                                water machine.

                                                 Please help yourself to a glass of water
                                                      whenever you like. It is FREE!

                                                If you want something more filling to eat, there
                                                are many cafes and restaurants near the school.
                                                Please ask us in reception, and we’ll be more
                                                than happy to help. Alternatively, you are
                                                welcome to use the school kitchen (which has a
                                                kettle, a microwave) to heat up or prepare food
                                                that you bring with you.

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                                               Internet

                                               Free unlimited wi-fi is available on all floors.
                                               Unfortunately, we do not have any
                                               computers/tablets for students to use at
                                               school. If you don’t have your own mobile
                                               device, please visit Chiswick library (see
                                               below), which offers free use of PCs/tablets
                                               and is only 5 minutes away from the school.
                                               Joining the library is free, but you might need
                                               proof of address. We can help you with this.
                                               Please ask us at the school’s reception.

                                                          Ask reception for the
                                                             Wi-Fi password

                                                Study area
                                                If you would like to spend some extra time at
                                                school, preparing for your lessons or revising
                                                past material, you can do so in the quiet area
                                                of the common room. We have a small
                                                selection of reading books available for you
                                                to borrow, as well as magazines and current
                                                newspapers. Alternatively, you might prefer
                                                to visit the Chiswick library, where you can
                                                find an extensive collection of books and
                                                plenty of work space.

                                                   If you need somewhere to study,
                                                 borrow books or use a computer, you
                                                        can visit Chiswick Library
                                                        1 Dukes Avenue, W4 2AB
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          General English: The Callan Method

We teach General English using the Callan Method. It was first developed by Mr. Robin Callan in 1960. It is
based on the Natural Method, similar to the way children learn their first language:

                The student first hears the language, then copies what he hears,
                  later sees the words written, and finally writes them himself.

The Callan Method course consists of 12 levels (from beginner to advanced) and takes an average of 12
months to complete. The Callan lessons are very fast and you will learn a lot of vocabulary and grammar. You
will have a different teacher every lesson and we will ask you the same questions over and over again. At the
end of each lesson you will be given a dictation, you might also be asked to read aloud. If you are not sure
how the method works, please feel free to speak to any of the teachers or reception staff.
Detailed explanation of the Method can be found in the Introduction to your Callan Method Student Books
available to buy at reception at £12 each.

    Important information:
    The Callan Method claims to teach English in a quarter
    of the time taken by any other methods on the market.
    Evidence in support of the claims was published in
    1991, and showed how the Callan School compared
    with the other London language schools in cost and
    length of study. Please note, as the results of the survey
    related specifically to the Callan School in Oxford
    Street, Speakeasy School cannot therefore associate
    itself with the above statement and does not claim to
    teach English in a quarter of the time taken by any other
    methods, but does follow the guidelines and teaching
    standards   of the Method.
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                                                       Business English (coming in 2022)
                                                       Students who reach Stage 8 will be able to take
                                                       our 8-week Business English course. It will be
                                                       taught with the Callan Method, but will contain
                                                       extra writing and vocabulary sections. The
                                                       writing practice will cover writing business
                                                       letters, reports and memos. The vocabulary
                                                       exercises introduce new words and phrases used
                                                       in common business and professional situations.
                                                        Please note, our Business English course is not
                                                        available until next year.

                                                        Cambridge English: B2 First
                                                        Students who reach Stage 9 of the Callan
                          Speakeasy School has been     Method (CEFRA B2) can take the Cambridge
                          preparing students for the    English: B2 First Exam preparation course, which
                          Cambridge English: First      normally takes 12 weeks. The exam preparation
                          (FCE) exam since 2003. In     classes are not taught with the Callan Method.
                          2016, 100% of our students
                          passed the exam (all at
                                                        They include exam techniques, writing practice
                          Grade C).                     as well as extra speaking and listening exercises.
                                                        They also focus on specific grammar issues and
                                                        vocabulary, including phrasal verbs and
                                                        prepositional phrases. The preparation classes
                                                        can be combined with Stage 10, 11 and 12 of the
                                                        Callan Method.

                                                         IELTS
                                                         The IELTS preparation course is designed for
                                                         students whose English ranges from
                                                         intermediate to advanced (Callan Method
                                                         Stage 8-12), and is intended to teach the
In 2019, 4 of our students took
                                                         format of the test and the exam techniques.
 the IELTS exam and achieved
     the following results:                              The course usually lasts 8 weeks and can be
                                                         combined with extra Callan Method classes
   7/7.5 = 1 student (25%)
                                                         focusing on vocabulary, speaking and
   6/6.5 = 1 student (25%)                               listening.
   5/5.5= 1 student (25%)

   4/4.5=
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                                                  When you arrive:
                                                    Placement Test
                                                    When you first arrive at school, please
                                                    come into reception. You will need:
                                                         your passport or ID card,
                                                         1x passport-sized photograph,
                                                         a pen and a notebook.
                                                    We will give you a written and spoken level
                                                    test, confirm your timetable and show you
                                                    around the school.

                                                    Starting your class

                                                     You will probably join a class which
                                                    already exists but please don’t worry
                                                    - our teachers will help you get used
                                                           to our way of teaching.

                                                    Each lesson is 50 minutes long, followed by
                                                    a 10-minute break. Please make sure that
                                                    you attend your course regularly and on
                                                    time, as no refunds or credits are given if
                                                    you miss a class!

                                                    Teachers
                                                    All your teachers are trained in using the
                                                    Callan Method. Most of them hold
                                                    specialist English teaching qualifications in
                                                    addition to a degree. All of them are very
                                                    friendly and want to help you improve your
                                                    English!
ONLINE LEARNING PLATFORM
                                                    Books
Every Speakeasy student receives
                                                    You will need to buy a book. You can buy
an email with their username and                    them in reception and they cost £12 (Callan
password, so they can access the                    Method General English), £20 (Callan
 Callan Method online learning                      Method Business English) and £30 (Exam
        platform and APP                            prep).

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                                              Progress tests
                                              Every 4 to 6 weeks, we will give you an exam
                                              in order to monitor your progress. The pass
                                              rate for the exam is 60%. If you score below
                                              this mark, we will talk to you and suggest
                                              ways that you can improve your results.

                                              Progress reports
                                              A written report about the progress you are
                                              making on your course is available on
                                              request. Please let anyone in the reception
                                              know, if you would like one prepared. It will
                                              be ready for you to collect 24 hours later.

                                              Extending or Changing your Course
                                              If you want to extend or change your course,
                                              the reception staff will be able to help you.

                                              Letters and certificates
                                              If you require any student letters, e.g. letter
                                              to confirm that you are a student, letter to
                                              open a bank account, holiday letter or any
                                              other document, ask anyone in reception.
                                              Your document will be ready for you to
                                              collect 24 hours later.

                                              If your course lasts for 2 weeks or longer you
                                              will be entitled to receive a Speakeasy
                                              Certificate. Please ask for the Certificate the
                                              day before you finish your course.

                                              Problems and Advice
                                              Being a small school, we hope that you feel
                                              at home with us. We are here to help you
                                              enjoy your course and your stay in the UK.

                                               If you have any questions about your
                                                course, or anything else that we can
                                               help you with, please come and speak
                                                   to us in reception at any time!

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                     School Policies and Procedures

How do I join Speakeasy School?
Anyone who wants to study English is welcome to apply for a course at Speakeasy School. We accept
applications via email or in person. When you enrol, we will ask you to complete our application form and
provide us with a copy of your passport (or ID card).

There are no minimum level requirements for our General English Courses with the Callan Method. We teach
all levels from beginner (CEFR A1) to Advanced (CEFR C1). After you complete our application form, you are
automatically accepted. For our Exam Preparation courses (FCE, IELTS) there is a minimum English language
level requirement (CEFR B2). If your English level is below B2, you might need to take some General English
classes first, before preparing for the exam.

If you’re not sure about your level of English, use the TEST YOUR ENGLISH feature available on
                           our website: www.speakeasyschool.co.uk.

Please note:

       We may refuse to accept a student if we feel that we cannot meet the needs of the student on medical grounds
        (see Students with Disabilities or Special Needs Policy)
       We may refuse to accept a student based on the academic needs of the student, if we feel we cannot meet those
        needs. For example, the student’s level of English is higher than the current level of classes running in the school.
       We may refuse to accept a student, if there is a suspicion that there is a risk the student will not comply with the
        requirements of their visa status or if there is a suspicion that documents presented to support a visa application
        are nothere]
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                                                  ATTENDANCE POLICY AND LATENESS POLICY

                                               All students are required to attend their classes
                                               regularly and on time. Please remember, regular
                                               attendance is the best way to make progress; low
                                               attendance and arriving late is disruptive to your
If you cannot attend your class,               teacher and classmates!
       call us or email us:
         0208 995 8772
  info@speakeasyschool.co.uk
                                                                         .

                                               How do you record students’ attendance?

                                               The teacher records the students’ attendance by
                                               marking them in every time they attend a lesson.
                                               Each class has a register with the students’ names
                                               and photographs to help the teacher identify
                                               them. The class register has a calendar, which the
                                               teachers use for marking the students’
                                               attendance.

                                               What do I do if I am late for my lessons?

                                               If you are more than 25 minutes late, please wait
                                               for the next lesson to start. Each lesson finishes 20
                                               minutes past the hour. There is a 10 minute break,
                                               and the next lesson starts half past the hour.

                                               What do I do, if I’m sick and can’t come to school?
                                               Call us, or email us to say you can’t come in. If you
                                               are feeling very unwell go and see a doctor. Please
                                               ask him to issue you with a valid doctor’s
                                               certificate. We cannot extend or refund your
                                               lessons, if your absence is unauthorised.

                                               If you cannot attend for more than 2 consecutive
                                               weeks, we may suggest suspending your course
                                               until you are well enough to attend your classes
                                               again.

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                                              What happens if I’m absent and I forget to contact
                                              the school?

                                              If you are absent for more than 4 days without
                                              contacting the school, we may try to contact you
                                              by phone or email. If we are unable to get in
                                              touch with you, we may try and contact your
                                              emergency contact person, or your embassy (if
                                              appropriate). We need to know that you are safe
                                              and well. The school has a duty of care to you as
                                              a student during your time at the school and in
                                              London.

                                              Teacher Absences
                                              If your scheduled teacher is not available to take
                                              your class, we will provide a replacement
                                              teacher. In the unlikely event, that none of our
                                              teachers are available, you will receive a credit
                                              for your missed lesson, or given an option to
                                              attend a revision class.

                                              Holidays
                                              The school is closed at weekends, on public
                                              holidays, at Easter and Christmas and 1 week in
                                              August (summer holiday). Our holiday dates for
                                              the coming year are listed below. Students are
                                              entitled to a holiday of 1 week for every 8 weeks
                                              of study (not including school holidays). There is
                                              no personal holiday entitlement for courses of
                                              less than 8 weeks. Please book your holiday at
                                              least 1 week before the holiday start date, and
                                              for a minimum of 5 working days. Please note,
                                              that holiday requests cannot be backdated.

                          Holiday Dates 2021-2022:

              Christmas holidays: 20/12/21 - 03/01/22 (2 weeks)
                Easter holidays: 11/04/22 – 18/04/22 (1 week)

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                 Bank Holidays: 2nd May 2022, 30th May 2022
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                                         EQUALITY AND DIVERSITY POLICY

                                         Speakeasy School does not tolerate discrimination
                                         in respect of race, colour, ethnic or national origin,
                                         religion or belief, sex, marital status, sexual
                                         orientation, gender reassignment, age, criminal
                                         record, or disability. All current and prospective
                                         staff and students can expect to receive equal
                                         treatment, both during the process of their
                                         application and when studying or working here.
                                         Any member of staff or student who believes that
                                         they have suffered any form of discrimination, or
                                         victimisation should inform the school director
                                         immediately in person or by email:
                                         info@speakeasyschool.co.uk. All complaints will
                                         be dealt with seriously, promptly, and
                                         confidentially.

                                         SAFEGUARDING VULNERABLE ADULTS POLICY

                                         At Speakeasy School we aim provide a safe
                                         environment for all our students while they are
                                         studying with us and we take our responsibility to
                                         safeguard vulnerable adults learning at the school
                                         very seriously. Speakeasy School does not accept
                                         any students under the age 18, therefore our
                                         safeguarding policy relates to vulnerable adults
                                         only, who are defined as any adult who may be
                                         unable to take care of him/herself or protect
                                         him/herself from risk or harm due to age, illness,
                                         mental or physical disability, or inability to
                                         communicate in English.
                                         The designated safeguarding person at Speakeasy
                                         School is Nick Jenkins – reception, 02089958772

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                                             PERSONAL HARASSMENT AND BULLYING POLICY

                                             We believe that the dignity of all students and
                                             staff must be respected. Staff and students
                                             should be respectful towards everyone and the
                                             school environment should be welcoming to all.
                                             All those working or studying here have a
                                             responsibility to establish and maintain an
                                             environment free from bullying and harassment.

                                         Personal harassment or bullying is
                                             any kind of unwanted or
                                           unwelcome behaviour which
                                            makes the other person feel
                                           uncomfortable, embarrassed,
                                               unsafe or frightened.

                                             What do I do if I’m being bullied or harassed?

                                             We want everyone at the school to feel safe. If
                                             you are worried about anything, you experience
                                             any type of harassment or bullying or see it
                                             happening to another student you should
                                             immediately speak to your teacher or email the
                                             School Director on info@speakeasyschool.co.uk.

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   Student code                                     All students are expected to:

                                                           Arrive on time for their classes;

    of Conduct                                          

                                                        
                                                            Not use mobile phones or other
                                                            electronic devices during lessons;
                                                            Not eat food in the classroom;
                                                           Not talk to other students during class,
                                                            unless you are asked to do so by the
                                                            teacher;
                                                           Not smoke anywhere in the School
                                                            building;
                                                           Not cause deliberate damage to any
                                                            property of the School;
Please remember that Speakeasy School
welcomes students of all nationalities and          Students, who misbehave, may be asked to
backgrounds and you will be studying                leave the class, and if so will be reported to the
with people who have different customs              School Director.

and different religious beliefs. Behave and         They will be given a warning, which means a
speak in a way that will not upset other            note will be entered into their file. No further
people; do not use aggressive or abusive            action will be taken, providing there are no
                                                    further instances of misbehaviour. In case of a
language. At the same time, remember
                                                    more serious offence, or repetition of bad
that everyone is using a language that is           behaviour, one of the following might happen:
not their own; sometimes people say
                                                           The student will be given a written
things they do not mean. Please be                          warning explaining the consequences
tolerant and understanding at all times.                    of any future misconduct;
Any form of bullying will be treated                       The student will be asked to pay for any
seriously and may result in being asked to                  damage caused to school property;
                                                           The student will be asked apologise for
leave the school. We want everyone to                       any offence or harm caused;
feel comfortable and relaxed at school;                    The student will be suspended or
however, it is also important that                          asked to leave the school with
everyone can learn properly. We work                        immediate effect;
hard to create an informal, friendly
atmosphere that is also professional and
offers high standards of education. Help
us to keep this atmosphere by respecting
your teachers, the other students, and the
school at all times.

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                                                 SPECIAL EDUCATIONAL NEEDS AND DISABILITY
                                                 POLICY

                                                 Physical disability
                                                 Unfortunately, Speakeasy School’s premises do
                                                 not provide wheelchair access, and there are
                                                 currently no disabled toilet facilities. Please
                                                 contact us on infor@speakeasyschool.co.uk and
                                                 we can suggest nearby schools with such facilities
                                                 available.

                                                 Visual and audial impairment, dyslexia etc
                                                 We can usually help students with some
                                                 difficulties with their sight or their hearing but
                                                 our courses are probably not suitable for the
                                                 totally blind or the very deaf. Please contact us if
                                                 you think you may need special arrangements. If
                                                 you are dyslexic it is very helpful if you can tell us
                                                 in advance. In particular, if you are planning to
                                                 take an examination we can make special
                                                 arrangements for you but we need to know in
                                                 good time.

                                                 Mental health issues
                                                 The school is a small, friendly and supportive
                                                 place, and people who are nervous or anxious
                                                 about being away from home will find a friendly
                                                 welcome and personal support to help them to
                                                 adjust to their new life in an unfamiliar
                                                 environment. However, we do not have the staff
                                                 or the facilities to accept clients with significant
                                                 mental health problems and we strongly advise
                                                 students – or their agents or sponsors – to tell us
                                                 before enrolling anyone who has a history of
                                                 mental health problems so that we can advise
                                                 whether our courses are suitable.

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                                               COMPLAINTS AND FEEDBACK PROCEDURE
                                               We do our best to make your experience at
                                               Speakeasy a really happy and positive one, but we
                                               understand we can make mistakes and we really
                                               appreciate your feedback.
                                               If you wish to make any suggestions towards the
                                               improvement of your time spent at Speakeasy,
                                               you can express your views by writing a
                                               suggestion and placing it in the Suggestion Box in
                                               the School’s common area.
                                               You will also be given the opportunity to complete
                                               an in-class questionnaire at regular periods
                                               (approximately every 3 months) and at the end of
                                               your time with us.
                                               If you are not satisfied with any aspect of the
                                               service we offer, please visit the reception, where
                                               our reception staff will be more than happy to
                                               note down your comments. Alternatively, you
                                               might prefer to speak to the School Director, or
                                               email us at info@speakeasyschool.co.uk. All
                                               complaints and problems are treated in
                                               confidence, in accordance with our school
                                               procedures, and you will receive a reply within 24
                                               hours.
                                               If you are dissatisfied with the response you
                                               receive from us and would like to take your
                                               complaint further, you can contact the British
                                               Council (an agency that the school is accredited
                                               by) at accreditation.unit@britishcouncil.org.

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                                               REFUND POLICY
                                               What do I do, if my visa has been refused?
                                               If you are refused entry to the UK by the
                                               immigration or visa authorities, please let us
                                               know as soon as possible.
                                               You can email us on info@speakeasyschool.co.uk
                                               with a copy of your visa refusal document.
                                               In the event that a visa is refused and a refund is
                                               requested, 20% of the fees paid will be retained
                                               for administrative purposes, subject to a
                                               minimum £100 charge.
                                               Please note, a refund will not be considered if
                                               any of the following have occurred:
                                                  the student has broken the law or breached
                                                   the conditions of their visa, and is therefore
                                                   required to leave the country;
                                                  the student’s visa is refused as a
                                                   consequence of not attending the course
                                                   regularly;
                                                  an appeal is pending;
                                                  the student leaves the UK during his course
                                                   and is subsequently refused re-entry;
                                                  the student applies for the wrong type of
                                                   visa;

                                               Please make sure you inform the school about
                                               your refusal and apply for a refund within 6
                                               months of the visa refusal date.

                                               What do I do, if my circumstances change and I
                                               cannot attend the course?
                                               If you have been granted a visa, but you cannot
                                               attend the course, unfortunately, we will not be
                                               able to offer you a refund, but please email us on
                                               info@speakeasyschool.co.uk and depending on
                                               your individual circumstances, we can talk you
                                               through all the alternative options.

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         Information
                                                       Biometric Residence Permit
            for Visa                                   When you make a Short Term Study Visa
                                                       application from outside the UK, you will usually
           Students                                    be granted a short visa in your passport (this is
                                                       called a vignette). Your vignette will be 30 days
                                                       in length (sometimes it can be longer) and will
                                                       allow you to enter the UK.

                                                       The rest of your visa duration will be recorded
Speakeasy School of English is accredited by the
                                                       on a Biometric Residence Permit (BRP). You can
British Council under the Accreditation UK
                                                       collect your BRP when you arrive in the UK. The
scheme. This means we can support your entry
                                                       BRP is a card which holds information about
to the UK to learn English for courses with a
                                                       you, your visa, and also your biometric data in a
maximum duration of 11 months.
                                                       chip.
Everyone is allowed to study in the UK for up to
                                                       The address of your BRP collection point will be
six months as a visitor. This means many
                                                       shown on your decision letter.
students can study without a visa and some
nationalities need to apply for a Standard
                                                       You must collect your BRP within 10 days of
Visitor visa.
                                                       arriving in the UK, or before the expiry of the
                                                       visa in your passport (whichever is the latest
If you are studying on a Standard Visitor Visa:
                                                       date). If you apply for your student visa with
                                                       an EEA or Swiss passport and use the app for
       You can study with us for up to 6 months;
       You cannot work in the UK, but you can         the application process, your status will be
        volunteer;                                     issued digitally and you will not need to collect
       Your visa cannot be extended                   a BRP after arrival in the UK.

For courses longer than six months, all
international students need to apply for a visa        Registering with the police
before travel. There are two visas available to        If your passport is stamped “Holder is required
students: the Short-term study visa, and the           to register with the police”, you must take your
Student visa (currently not available at               passport, letter confirming your student status,
Speakeasy School).                                     two passport sized photographs and the
                                                       registration fee (approx. £35) to the following
If you are studying on a Short Term Study Visa:
                                                       address: Metropolitan Police Service, Overseas
     You can study with us up to 11 months;           Visitors Record Office, Ground Floor, Brandon
     You can stay in the UK for the length of         House, 180 Borough High Street, London SE1
      your course plus 30 days;                        1LH. Opening hours: 9.00-16.00 Monday to
    You cannot study on any other course, or          Friday, Tel 020 7230 1208. The nearest tube
      change your course while in the UK;              station is Borough, which is on the Northern
    Your visa does not give you the right to
                                                       Line. When you exit the station turn left, cross
      work, but you can volunteer;
    Your visa cannot be extended                      the road and Brandon House is in front of you.
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            Safety Policies and Procedures

Speakeasy School aims to ensure the health, safety and well-being of all staff and students at
the school. We comply with all relevant legislation relating to Health and Safety. The school
undertakes to carry out regular risk assessments of the premises, maintain an accident book
and log and report incidents. We also conduct regular fire drills to ensure that any necessary
steps are taken to reduce the likelihood of problems.

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                                                 FIRE SAFETY PROCEDURES
                                                 In the event of a fire a constant bell ringing will
                                                 be heard.

                                                 Should the fire bell sound during a lesson,
                                                 students must follow their teacher quickly and
                                                 quietly out of the building to the assembly point
                                                 on the corner of Chiswick High Road and
                                                 Ravensmede Way (see photo).

                                                 If the fire bell sounds during a break, all
                                                 students must quickly and quietly leave the
                                                 building via the ground floor exit and assemble
                                                 in the designated area. Be careful when walking
                                                 along the road. Do not stand in or near the
                                                 road. Do not re-enter the building until advised
                                                 that it is safe to do so.
                                                 Fire extinguishers can be found on all floors.

                                                 All School staff is up-dated regularly on fire
                                                 drill procedures and all staff and students
                                                 undergo a fire drill practice four times a year.

                                                 Can I smoke inside the school building?
                                                 No. Smoking is not permitted anywhere inside
                                                 the school building. You can smoke outside the
                                                 front of the school. However, please be mindful
                                                 towards other students and staff leaving and
                                                 entering the school, as well as customers of the
                                                 premises downstairs. Cigarette ends should be
                                                 discarded into the ashtray provided.

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                                                   FIRST AID POLICY
                                                   Speakeasy School of English complies with relevant
                                                   legislation for First Aid for employees, students, and
                                                   visitors on the premises during normal working
                                                   hours.

                                                    If you have a medical condition that the school
                                                   should know about, please tell us before you begin
                                                   your studies.
                                                   If you feel unwell, or have a minor accident while
                                                   you are at school, please go to Reception, or tell
                                                   your teacher. The qualified First Aiders for
                                                   Speakeasy School are Maggie Jenkins and Nick
                                                   Jenkins. You can usually find them in the school’s
                                                   reception.
                                                   If you feel unwell, or have a major accident outside
                                                   of school, you can go to the Accident and Emergency
                                                   Department of your local hospital, or call 999.

Be careful when using the stairs at
 school. They can get very busy at
  times. Please do not run up and
down the stairs and please do not
     text when using the stairs.

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                                                          What is Vulnerability?
                                                          Describes the quality of being easily hurt or
                                                          attacked. Within Prevent, the word describes
                                                          factors and characteristics associated with being
                                                          susceptible to radicalisation.

                                                          Why should we be supportive and tolerant towards
                                                          one another?
PREVENT POLICY AND PROCEDURES                             It is important to understand that extremism is not
Prevent is about safeguarding people from the             isolated to any particular type of person: a
threat of terrorism and preventing people of all          European student may be radicalised as easily as an
ages from being radicalised or drawn into                 Arabic student. A person may come into contact
terrorism (The Counter Terrorism & Security Act           with the school already holding extremist views, or
2015). The school promotes a multicultural                they may be influenced by a range of factors while
environment where respect for, and tolerance              in England, such as global events, peer pressure,
of, other people’s beliefs is required at all times.      the media, friends or relatives being harmed, etc.

Below we have listed some words and phrases               How can we prevent people from extremism?
used when you’re discussing or thinking about             • Promote a safe and supportive international
extremism and its related topics.                         environment by making it clear that behaviours
What are the Core British Values?                         such as radicalisation and extremism will not be
• Democracy                                               tolerated;
                                                          • Understand and uphold Core British values;
• The rule of law                                         • Develop critical awareness and do not accept
                                                          extremism without question;
• Individual liberty
                                                          • Be observant and vigilant in noticing any signs of
• Mutual respect and tolerance of different               radical or extremist behaviour.
faiths and beliefs
                                                          Why should you be internet safe?
What is Extremism?
                                                          Extremists often use the internet including social
It is the holding of extreme political or religious
                                                          media to share their messages. Free internet access
views which may deny right to any group or
                                                          is available to all Speakeasy students. Students use
individual. Extremism can refer to a range of
                                                          their own devices in doing so and there are no
views, e.g. racism, homophobia, right-wing
                                                          filters in place. If you come across any internet
ideology, as well as any religious extremism.
                                                          content that is inappropriate or of concern, please
Extremism can be expressed in vocal or active
                                                          report it to us immediately.
opposition to Core British Values, and may also
include calls for the death of members of the
                                                          What to do if you are worried about someone’s
armed forces, whether in this country or
                                                          behaviour?
overseas.
                                                          It is very important that any concern or incident,
What is Prevention?                                       however small, is reported immediately. Any report
In the context of this policy, prevention means           will be dealt with sensitively and carefully, with
reducing or eliminating the risk of individuals           confidentiality assured for the person reporting a
becoming involved in terrorism.                           concern.

What is Radicalisation?                                   If you have a concern, please contact the
It is the process by which people come to                 Prevent Lead:
support terrorism and extremism and, in some              Nick Jenkins, School Director
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                             LIVING IN THE UK

It is a very exciting time coming to live in a different country, meeting new people and learning
about different cultures. However, we understand it can also be a little bit frightening, especially
if you cannot communicate all that well. That is why we want to help you as much as we can to
make your stay in the UK an enjoyable experience. Here are some of the things that we can
help you with.

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                                                 ACCOMMODATION
                                                 We work with British Council registered
                                                 accommodation agencies (i.e. Britannia Student
                                                 Services and Hosts International) in finding
                                                 accommodation for our students. We have the
                                                 following accommodation options:

                                                        homestay accommodation (living with a
                                                         British family)
                                                        halls of residence,
                                                        sharing a flat with other students.
                                                 We can also provide information about local
                                                 budget hotels for those of you who are here for
                                                 a short time.
                                                 More information is available on our website:
                                                 www.speakeasyschool.co.uk, or if you prefer
                                                 you can have a chat with any one of our
                                                 reception staff. The accommodation officer for
                                                 Speakeasy School is Maggie Jenkins – reception,
                                                 0208 995 8772.
                                                 If you are thinking of finding your own
                                                 accommodation, here are some websites, which
                                                 other students have found useful:
                                                 www.gumtree.com

                                                 www.spareroom.co.uk

                                                 www.rightmove.co.uk

      There are lots of different accommodation options in London. If you
      decide to find your own accommodation, take your time and make sure
      you understand everything that is required from you. Most landlords will
      ask you for one months’ rent and one months’ deposit in advance. Before
      you give anybody any money make sure you sign a contract (called a
      tenancy agreement). You can offer to put your name on a utility account
      (such as gas, electricity, water). This will give you proof of address and
      will make it easier for you to open a bank account. If you decide to rent
      a flat, you will also have to pay council tax. The local government
      charges council tax to pay for the maintenance of the local area
      (e.g. keeping the streets clean, maintaining the parks). If you need any
      help or advice, come and speak to any of our reception staff.
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                                                 STUDENT ID/DISCOUNT CARD
                                                 A TOTEM discount card gives you access to
                                                 exclusive student deals on food, fashion, tech,
                                                 travel etc.
                                                 You can get a TOTEM student discount card if:

                                                       you are a full-time student
                                                       your course is longer than 3 months,
                                                 If you want a TOTEM student discount card,
                                                 you need to apply online at www.totum.com
                                                 and follow the instructions.
                                                 You will need:

                                                       to upload a digital photo
                                                       to pay £14.99
                                                       your address in London

                                                 18+ STUDENT OYSTER TRAVELCARD
                                                 A Student Oyster Travel card gives you a
                                                 discount of 30% when traveling on the
                                                 underground and buses around London.
                                                 You can get a Student Oyster Travelcard if:

                                                       you are a full-time student
                                                       your course is longer than 14 weeks,
                                                 If you want a Student Oyster Travelcard, you
                                                 need to apply online at www.tfl.gov.uk, click on
                                                 Fares/student and children, then click on +18
                                                 student and follow the instructions.
                                                 You will need:

                                                       to upload a digital photo
                                                       to pay £20
                                                       your student ID number
                                                       your course dates
                                                       your address in London
                                                 The card will be sent to your home address
                                                 within 7-10 days. Come and speak to us in
                                                 reception, and we can confirm what your ID
                                                 number is.
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                                                OPENING A BANK ACCOUNT
                                                If you are a full-time student on a course of 3
                                                months or longer, we can help you open a bank
                                                account. You will need you passport and a letter
                                                from us confirming your student status. The
                                                bank we work with is HSBC, but if you have proof
                                                of your UK address, we can write to any bank of
                                                your choice. Please request a bank letter from
                                                the school’s reception.

                                                REGISTERING WITH A DOCTOR
                                                As soon as you arrive in London, we strongly
                                                recommend you register with your local General
                                                Practitioner. A GP is a doctor who can treat most
                                                illnesses, and they should be your first point of
                                                call for any non-life-threatening health problems
                                                and illnesses. They usually operate in a surgery
                                                or health centre. When you register, you will
                                                need a passport, student letter and proof of your
                                                UK address. Please let us know if you need our
                                                help in locating a GP’s surgery near you. See our
                                                section below on medical treatment in the UK.

                                                          You can search for an
                                                          NHS general practice
                                                          near you on the NHS
                                                          website: www.nhs.uk

                                                JOINING THE LIBRARY
                                                Becoming a member of your local library is free.
                                                If required we can provide you with a letter
                                                confirming your name, student status and UK
                                                address. The nearest library to us is in Duke’s
                                                Avenue in Chiswick. Please ask in reception for
                                                directions.

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                                               AFTER SCHOOL ACTIVITIES
                                               We like to encourage you to practice and
                                               develop your language skills not only during
                                               your classes, but also outside the classroom.

                                               Socialize with other students
                                               Although we don’t have an organized leisure
                                               programme, we offer ideas on what you can
                                               do after school, at weekends and holiday
                                               periods. For information on day excursions
                                               and short breaks pick up a copy of Anderson
                                               Tours brochure available at the reception -
                                               prices start at £45 per person and you can
                                               book their tours through us. Please note, we
                                               don’t organize the tours ourselves, but we are
                                               happy to offer you advice and help with the
                                               booking. Please ask at reception. For a
                                               programme of sightseeing and theatre events
                                               refer to the leaflet stand located in the
                                               common room, or check the posters on the
                                               information board. For suggestions of
                                               interesting events happening in London, visit
                                               www.facebook.com/speakeasyschool.

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                                                Participate in our Conversation Clubs and Grammar
                                                Workshops
                                                This is a great opportunity to practice your speaking
                                                skills by taking part in a conversation with a teacher
                                                and other students in a relaxed and informal
                                                environment. Conversation Clubs as well as
                                                Grammar Workshops are organized at the school
                                                and are free for all Speakeasy students. Please ask at
                                                reception or check the notice board located in the
                                                Common Room for information about the next
                                                available Conversation Club or Grammar Workshop.

                                                Join us for a quiz night
                                                Quizzes are seasonal events organized at the school
                                                and are free of charge for Speakeasy students. One
                                                of our teachers always assumes the role of the quiz
                                                master, and groups of students battle each other in
                                                answering several rounds of questions depending on
                                                the theme of the quiz. Lots of fun is guaranteed and
                                                there is always a prize for the winning team! Please
                                                check the posters on the information board or ask at
                                                reception.

                                                Join us for a Pub night
                                                Enjoy a drink and chat with Speakeasy teachers and
                                                students in a traditional English pub. Entry to the
                                                pub is free of charge, but you will have to pay for
                                                your own drinks. Please ask in reception or check the
                                                notice board for information about this event.

                                                Engage in part-time work
                                                We can advise you and provide assistance in finding
                                                a paid or unpaid part-time job (subject to visa
                                                regulations). For more information, please ask at
                                                reception

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  Living in the UK: useful information

Personal Safety
By international standards, the UK is a safe country, with low levels of violence and street
crime. However, crime is more prevalent in large cities and London is no exception. You
will need to take extra care of your belongings, not only when you are here, but also during
your journey. It is important not to carry large amounts of cash with you and not to leave
your belongings unattended. A useful booklet produced by the British Council advises
international students on safety issues and can be downloaded from
www.britishcouncil.org/sites/default/files/safety-first.pdf. It would be useful to read the
section entitled “Arriving in the UK” before leaving your home country.

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                                                Do I need travel insurance when I come to study
                                                English in the UK?
                                                Yes, we suggest you have international student
                                                travel insurance. Make sure to buy the insurance
                                                before you travel to the UK, so you are protected
                                                from arrival.
                                                We recommend your insurance policy covers the
                                                following:

                                                      Replacing a lost passport or visa;
                                                      Replacing luggage that is lost or stolen;
                                                      Medical bills in the UK if you are ill or have
                                                       an accident (not all students can use the
                                                       UK’s National Health Service for free);
                                                      Emergency dental treatment
                                                      Returning home for medical reasons (this
                                                       is called repatriation)

                                                Laws in the UK
                                                The laws in the UK may be different from those in
                                                your home country. Here are some of the ones
                                                worth remembering about:
                                                      You must not carry drugs with you of any
                                                       kind (unless prescribed by a doctor), or use
                                                       any illegal drugs, including cannabis,
                                                       ecstasy, LSD or amphetamines.
                                                      It is illegal to carry any sort of weapon
                                                       including knives, self-defence CS gas
                                                       sprays, guns or stun guns.
                                                      You must be 16 and over to buy tobacco.
                                                      You must be 18 and over to buy alcohol.
                                                      Never buy property that you think might
                                                       be stolen, no matter how tempting the
                                                       bargain.
                                                      It is an offence to falsely report the theft of
                                                       property.

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                                           Can I use my foreign driving licence to drive a car in
                                           the UK?
                                           You must have a licence that allows you to drive in
                                           Great Britain (England, Scotland and Wales. If you
                                           have a driving licence that was issued in your home
                                           country, you can find out if you can use it to drive in
                                           Great Britain and how long it is valid for here:
                                           https://www.gov.uk/driving-nongb-licence . You may
                                           be allowed to do so for a limited period of time only.
                                           There are several ways that driving in the UK differs
                                           from driving in other countries. The British drive on
                                           the left-hand side of the road and overtake on the
                                           right. Seat belts must be worn at all times
                                           It is illegal to use a hand-held mobile phone or send
                                           or read text messages while driving. You must not
                                           drive while under the influence of alcohol or drugs
                                           and you must observe all speed limits. Remember,
                                           pedestrians have the right of way when on
                                           pedestrian crossing.

                                                         Don’t forget, the
                                                          British drive on
                                                           the left-hand
                                                         side of the road!

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                                                Medical treatment
                                                If there is a serious emergency and you need
                                                urgent medical help call 999. This is FREE from
                                                any telephone, including mobile phones. You will
                                                be asked which service you require; Fire,
                                                Ambulance or Police. For medical emergencies
                                                ask for Ambulance.

                                                                 In case of
                                                                Emergency
                                                                  dial 999

                                                If you urgently need help, but it’s not a life
                                                threatening emergency, you can call 111, or go to
                                                the Accident and Emergency Department (A&E)
                                                of your nearest hospital. The A&E departments
                                                are open 24 hours a day and deal with patients
                                                needing emergency hospital treatment.

                                                Emergency treatment in hospitals is FREE for
                                                everyone, wherever you come from, but there
                                                will be a cost if you need to stay in hospital or
                                                need further treatment. That is why we strongly
                                                recommend that you take out insurance before
                                                you come to the UK.

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                                           I am studying in the UK on a Short Term Study Visa.
                                           Can I have access to free medical care?
                                           Students who apply for a visa to study for more than
                                           6 months pay the immigration health surcharge.
                                           You pay the fee as part of your online visa
                                           application. You can then access national health
                                           services in the UK during your stay. This includes
                                           doctors’ appointments and hospital services.
                                           Students studying for 6 months or less should take
                                           out travel insurance covering medical costs in case
                                           they need to access healthcare in the UK.

                                           What are Reciprocal Health Care Agreements?
                                           The UK has reciprocal health care agreements with
                                           several non-EEA countries, which allows nationals
                                           from those countries to free or reduced cost NHS
                                           treatment even if their course is less than 6 months.
                                           You should check with the health authority in your
                                           home country what treatment is covered before
                                           you leave for the UK. You may still need to take out
                                           limited medical insurance.
                                           Current non-EEA member countries, which have
                                           RHCA with the UK are:, Anguilla, Australia, Bosnia
                                           and Herzegovina, British Virgin Islands, Falkland
                                           Islands, Gibraltar, Isle of Man, Jersey, Kosovo,
                                           Macedonia, Montenegro, Montserrat, New
                                           Zealand, Romania, Russia, St. Helena, Serbia, Turks
                                           and Caicos Islands.

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                                              I am a European national. Can I access the NHS for
                                              free?
                                              If you have a European Health Insurance Card you can
                                              access the UK’s public health services for free. This
                                              card is available to anyone who is insured by a state
                                              security system in any Member State of the European
                                              Union, Iceland, Liechtenstein, Norway or Switzerland.
                                              You should apply for the card before you travel to the
                                              UK. You may need to show your card if you need
                                              treatment at a hospital or doctors surgery.

                                              Do I have to pay if I go to the dentist?
                                              There is a charge for all dental treatment but if you can
                                              find a dentist that is accepting NHS patients then you
                                              can receive reduced cost treatment. A list of dentists
                                              accepting NHS patients can be found at
                                              www.nhsdirect.nhs.uk. Please note: you need to be
                                              registered with a doctor in order to receive NHS dental
                                              treatment.

                                                           You can obtain more
                                                             information and
                                                            advice on living and
                                                           studying in the UK at
                                                            www.ukcisa.org.uk

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                                                           Roman Catholic
                                                                  St Joseph's Catholic Church, 1 Bolton
                                                                   Road, London, W4 3TE, 020 8994 6861
          Local places                                            Church Of Our Lady Of Grace & St Edward,
                                                                   247 Chiswick High Road, London, W4 4PU,
           of worship                                          
                                                                   020 8994 2877
                                                                   The Catholic Centre, 2 Dukes Avenue,
                                                                   London, W4 2AE, 020 8994 9905

                                                           Methodist
                                                                  Chiswick Methodist Church, Sutton Court
                                                                   Road W4 4NL, 020 8747 1052
If you need help in finding the nearest place of
worship for you, or if you are interested in exploring
faith for the first time, then please do not hesitate to   Pentecostal/Charismatic
get in touch with any of the places listed below.
                                                                  Chiswick Christian Centre, Fraser Street
Buddhist                                                           W4 2DA, 020 8742 1100

         London Buddhist Vihara, The Avenue,
          London, W4 1UD, 020 8995 9493                    Adventist
         West London Lay Buddhist Centre, SGI-UK
                                                                  Seventh day Adventist Church, Stamford
          Acton Centre, 18 High Street, Acton W3 6LJ,
                                                                   Brook Road, W6 0XW
          020 8992 1120
   
Christian Churches                                         Russian Orthodox
Baptist                                                           Dormition of the Mother of God, Harvard
                                                                   Road, Chiswick W4 4ED, 020 8742 3493
         Chiswick Baptist Church, Annandale Road,
          Chiswick W4 2HF, 07533 478918
         Gunnersbury Baptist Church, Burlington           Mosques
          Road, London, W4 4BE, 020 8994 695534
                                                                 Chiswick Mosque , 9 London Road,
Church of England                                                  Wellesley Road, London W4 3AY, 020
                                                                   8747 9000
      St Michaels Church, Elmwood Road ,
       London, W4 3DY, 020 8994 3173
    St Michael and All Angels, Bath Road, W4              Synagogues
       1TT, 020 8994 1380
                                                                  West London Synagogue Of British Jews,
    Christ Church, Turnham Green, Town Hall
                                                                   33 Seymour Place London W1H 5AU, 020
       Avenue, W4 5DT, 020 8995 7381
                                                                   7723 4404
    St Paul’s Church, Grove Park Road, W4 3SB,
       020 8987 0312                                       For details of other churches, mosques or temples go to:
    St Peter Church, Southfield Road , London,
       W4 5LD, 020 8994 5735                                       www.yell.com › London › Places Of Worship
    St Nicholas Church, The Vicarage, Chiswick
       Mall,
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                       Useful addresses and
                       telephone numbers

 We have made a list of some services, which we thought you might find useful during your
 stay with us. If you should require any address or telephone number which is not listed
 below, please let the reception staff know, and we will more than happy to find it for you.

 Emergency Police/ Fire Brigade/ Ambulance
 In an emergency where there is a danger to life or a crime is in progress you can contact
 the police, fire brigade or ambulance by dialling 999 from any telephone. This call is free of
 charge but should be used only in an emergency.
 Nearest Accident and Emergency Hospital
 (Open 24 hours a day):
 Charing Cross Hospital
 Fulham Palace Road
 Hammersmith
 W6 8RF

 Please note: If you feel unwell, or require first aid assistance during school hours, the First
 Aid Box is located in the School’s reception.

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                                             General Health Advice (NHS Direct)
                                             NHS Direct offers confidential health advice and
                                             information, 24 hours a day, seven days a week
                                             Telephone 0845 4647
                                             www.nhsdirect.nhs.uk

                                             Nearest Police Station
                                             Chiswick Police Station
                                             209-211 Chiswick High Road
                                             Tel 0300 123 1212

                                             London Transport
                                             Information on all forms of public transport in
                                             London: routes, maps, journey planner, tickets etc
                                             Tel 020 7222 1234
                                             www.tfl.gov.

                                             Nearest Main Post Office
                                             110 Chiswick High Road
                                             Chiswick

                                             Nearest Library
                                             Chiswick Library
                                             Duke’s Avenue
                                             Tel 020 8994 1008

                                             Tourist Office
                                             Britain and London Visitor Centre
                                             1 Regent Street
                                             Tel 020 7332 1456
                                             www.visitlondon.com

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www.speakeasyschool.co.uk • +44 (208) 9958772 • info@speakeasychool.co.uk

                                                Tourist Office
                                                Britain and London Visitor Centre
                                                1 Regent Street
                                                Tel 020 7332 1456
                                                www.visitlondon.com

                                                Immigration Enquiry Bureau
                                                UK Border Agency
                                                Lunar House
                                                40 Wellesley Road, Croydon, Surrey
                                                CR9 2BY
                                                Tel 0870 606 7766
                                                Email: UKBApublicenquiries@ukba.gsi.gov.uk

                                                Police Registration
                                                Metropolitan Police Service
                                                Overseas Visitors Record Office
                                                Ground Floor, Brandon House
                                                180 Borough High Street, London SE1 1LH.
                                                Opening hours: 9.00-16.00 Monday to Friday
                                                Tel 020 7230 1208

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39
www.speakeasyschool.co.uk • +44 (208) 9958772 • info@speakeasychool.co.uk

                              Speakeasy School of English
                                  24 Chiswick High Road
                                         W4 1TE
                                    Tel 020 8995 8772
                          Emergency 24 hour Tel: 07956276858
                            Email: info@speakeasyschool.co.uk
                               www.speakeasyschool.co.uk

                       http://facebook.com/speakeasyschool/

                          http://twitter.com/SpeakeasyCallan

                         Instagram @ speakeasyschoollondon

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