Survey Monkey: Working from Home Survey Results June 2020 - Copyright Reserved Uwin Iwin Incentives (Pty) Ltd 2020
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Survey Monkey:
Working from Home
Survey Results
June 2020
Copyright Reserved Uwin Iwin Incentives (Pty) Ltd 2020
Survey Objectives
Uwin Iwin Incentives ran a survey about remote working during the
COVID-19 lockdown Period: 8 May – 18 May 2020.
The Objective was to find out how working from home has had an impact
on employees and to get a better understanding of what would keep
individuals motivated during lockdown and possibly post lockdown.
The survey was sent to people currently working remotely/from home
Copyright Reserved Uwin Iwin Incentives (Pty) Ltd 2020
Demographics
1%
2% 1% 2%
2%
South Africa
4% Rest of Africa
4% Europe
87% 4%
Asia
North America
UK
80%
Australia
1% Middle East
N/A
44% 56%
5%
Age
18-24: 3%
25-34: 22%
35-49: 40%
7%
50+: 35%
Local: 80%
International: 18%
n = 187
What Industry do you work in?
12%
18%
14%
10%
n = 187
Did you work from home before Lockdown?
Yes No Sometimes
1%
41%
58%
More than half of the respondents had not worked from home prior to Lockdown
n = 187
When Covid-19 Lockdown is over, would you
prefer to:
80%
70%
71%
60%
50%
40%
30%
20%
18%
10%
11%
0%
Return to working full time at the office Continue working full time at home Have the option of working from home
or the office depending on the
demands of your job
71% would like the option of working from home or work, depending on workload
n = 187How are you feeling now that you are
working from home?
5% 31% 24% 20% 20%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Very Frustrated A Little Frustrated Neutral Somewhat Motivated Very Motivated
A third of the respondents working from home are experiencing feelings of
frustration
n = 187How much more productive are you working from home
than when you were working from the office?
3% 17% 27% 35% 19%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Far Less Productive Less Productive About the Same More Productive Far More Productive
54% of respondents feel more productive working from home
n = 187Has working from home affected your mental
health either negatively or positively?
25%
54%
21%
Negatively Positively No Change
Majority of respondents have not been mentally affected while adjusting to working
from home. However, a quarter of respondents have been affected negatively
n = 187Which, if any, of the following challenges
have you faced while working from home?
30%
27% 27%
25%
25%
20%
15%
13%
10%
8%
5%
0%
Parenting / home-schooling Communication challenges due None Distractions that I do not have Struggling to stay focused on
challenges to lack of face to face contact at the office work
54% of respondents are experiencing parenting/home school challenges or
communication challenges while adjusting to the new way of working
n = 187How much do you miss having human
interactions with your colleagues at the office?
10% 11% 33% 36% 11%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Not at All Very Little Somewhat Very Much A Great Deal
47% of respondents miss having human interaction with colleagues when working
from home.
n = 187If your company were to design a Rewards and Recognition program, what
would be the fairest way to measure the teams or individual performance under
lockdown whilst working from home?
50%
45%
40% 44%
35%
30% 32%
25%
20%
15%
10%
5% 9% 9%
6%
0%
Specific Actions and Specific project output or Living the brand values of the Number of new & innovative Other (please specify)
Accomplishments eg. sales contributions company ideas generated
target, efforts of individual
employees, going above and
beyond etc.
44% of respondents would like to be rewarded for specific individual accomplishments
eg. sales target, going above and beyond, showing initiative
n = 187What kind of rewards would you prefer to receive for going above and
beyond? Please rank from most preferred 1 to least preferred 5
Rank Reward Type
Cash Cards - A master card debit card with cash values pre-loaded can be spent
1.
anywhere
2. Travel Experiences - Weekend Away, Hotel Vouchers, Flights etc
3. Digital Vouchers for branded retailers – Woolies, PnPay Mr. Price etc
Experience vouchers – Spa treatments, Hair or Nail salon vouchers, Concert/Festival
4.
Tickets etc.
5. Actual Prizes – Toasters, TV’s, Outdoor equipment, sporting goods etc.
Based on weighted average – majority ranked Cash Rewards as number 1, instant
gratification. Followed by Travel Experiences.
n = 187What do you think would be the best form of recognition if you were
the Manager or Director?
Verbatim Answers under “Other”:
“Everyone keeps their jobs during this trying time
and we continue to pay full salaries”
General Recognition
4% 3%
4% Monetary
5% “Regular check in, encouragement, setting challenges
30% Reward Voucher/Gift for after lockdown to keep motivated and mind active”
6% N/A
Leave or Days Off “Letting the person know and understanding
9%
Appreciation towards individual circumstances”
Other
12% “Any of the rewards mentioned
Work Promotion
27%
previously “
Travel Reward
“Offer more participation in
important decisions”
“Valuable & Constructive
Feedback”
n = 187If you received motivational communication or recognition for a job
well done during Lockdown, how did that make you feel?
9%
49% 29%
13%
Appreciated/Valued Good/Great Motivated No/Not Applicable
51% of respondents who received feedback (motivational) felt positively reinforced
n = 187Summary
71% would like the option of working from home or work, depending on workload
54% of respondents feel more productive working from home
36% of the respondents working from home are feeling frustrated while 25% of respondents indicated that working from home has
had a negative impact on their mental health.
54% of respondents are experiencing parenting/home school challenges or communication challenges while adjusting to the new
way of working.
While 54% of respondents feel more productive working from home, 47% miss having human face to face interaction with their
peers.
44% of respondents would like to be rewarded for specific individual accomplishments eg. sales target, going above and beyond,
showing initiative etc. during Lockdown.
Majority ranked cash rewards as the number 1 reward they would like to receive for going above and beyond. followed by Travel
Experiences.
51% of respondents who received feedback (motivational) felt positively reinforced
n = 187Conclusion
Frustration and ones mental health being negatively impacted may be due to employees still getting use to the “new normal” and a
new way of working. These feelings may have been further exacerbated by movement restrictions and not having the freedoms one
would normally have outside of Lockdown.
Majority of respondents however feel more productive working from home and have not had their mental health impacted by the
change.
Most respondents feel like specific individual accomplishments eg. sales target, going above and beyond, showing initiative, would be
the fairest way to measure performance whilst working from home. Monetary rewards are the preferred reward of choice amongst
respondents during lockdown.
Travel was the second most preferred reward, however it is not the most desired at this point in time given the current global status.
Nevertheless, the opportunity to incentivize post lockdown via an incentive travel trip will be great as the urge to travel and be
among peers will be stronger than ever before.
Respondents who received constructive feedback during this time felt positively reinforced. Therefore, supporting this reinforcement
with an incentive reward would not only drive performance but also build brand loyalty within the workforce.
In conclusion, It would seem that the best way to incentivize during this time would be to reward employees based on specific and
measurable individual accomplishments via a cash/monetary reward. This could be easily executed with an Online/ Kudosh Card
Reward programme.
n = 187Thank You
Copyright Reserved Uwin Iwin Incentives (Pty) Ltd 2020You can also read
