T WIS H - REVER - Ambulance Wish Queensland
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ACKNOWLEDGEMENTS Palliative Care Queensland (PCQ) acknowledges the Traditional Custodians of the lands and seas on which we live and work, and pay our respects to Elders past, present and emerging. www.ambulancewishqld.org.au hello@ambulancewishqld.org.au | (07) 3842 3222 © Palliative Care Queensland, 2021
ABOUT AMBULANCE WISH QLD In 2019, Palliative Care Queensland created Ambulance Wish Queensland, with one purpose in mind: to give Queenslanders living with terminal illness access to the specialist transport and medical care they need to fulfil their last wish. We took our inspiration from the Netherlands’ Stitching Ambulance Wens and the actions of two Hervey Bay paramedics who caught the imagination of the world. In 2007, Kees Velboer founded Stitching Ambulance Wens. A paramedic, Kees asked Mario, a patient he was transferring if was anywhere he would like to go. Mario was a retired seaman and asked if he could be taken to the Vlaardingen Cana. Before parting, Kees asked Mario if he would like the opportunity to sail again. However, Mario said this would be impossible as he now needed a stretcher. Kees was determined to fulfil this last wish for Mario, and he did. Mario’s words: It does me good to know that there are still people who care about others. From my experience this gesture, to fulfil my wish, made a huge impact” [2007]. COMPASSION AND CARE In 2017, A terminally ill woman in Australia was granted her final wish to go to the beach by paramedics in Queensland. Hervey Bay officer-in-charge Helen Donaldson said a crew was transporting a patient to the palliative care unit of the local hospital when the woman expressed how she wished she could “just be at the beach” instead. Above and beyond, the crew took a small diversion to the awesome beach at Hervey Bay to give the patient this opportunity. Tears were shed, and the patient felt very happy. Now Ambulance Wish Queensland aims to make these things possible for more Queenslanders through the generosity of volunteer health professionals, carers and financial supporters.
ABOUT BETTY
The joyful image of Elizabeth
“Betty” Dowsett with her
Ambulance Wish Bear in
the Brisbane City Botanic
Gardens captured attention
around the world.
Betty was greeted at Parliament
House by State Minister for Health
and Ambulance Services Steven
Miles, MP.Run by Palliative Care Queensland, Ambulance
Wish Queensland was launched on a chilly winter
morning in July 2019 by Queensland State Minister
for Health and Ambulance Services, the Honourable
OUR Steven Miles at Parliament House in Brisbane.
FIRST WISH
Our first wish recipient was 92-year-old palliative
care patient Betty Dowsett, who just wanted to
spend some time outside in the sunshine and to
enjoy a passionfruit ice-cream.OUR
Ambulance Wish Queensland volunteer
VOLUNTEERS
nurse Carol chats to Betty in the Brisbane
City Botanic Gardens.
Ambulance Wish Queensland volunteer Trevor & Kären getting ready with Darren,
paramedics Innes and Darren were delighted Ambulance Wish Queensland program
to escort Betty from the Canossa Private manager Rianne, volunteer paramedic
Hospital to Parliament House and the Sue and volunteer palliative care nurse
Botanic Gardens in the Brisbane CBD. practitioner Annabelle.
The clouds parted and the sun shone just Ambulance Wish Queensland volunteer
as Chris was taken to the foreshore with paramedics Rachel and Natasha prepped the
his wife Debbie and son Jeremy along with Wish Ambulance ready to fulfil another wish.
the AWQld volunteer paramedics Sue and
Rachel.TOUCHING HEARTS
Welcomed distraction for patients, carers and
Benefits of the program
their loved ones
Increased awareness and understanding of
palliative care
Building community and professional capacity
Reduced anxiety and fear
Increasing social care options for palliative care
Increased end of life planning
Increased volunteering in palliative care
Increased partnerships between palliative care
and paramedicine
Which will lead to Increased compassionate communities
Improved quality of life for people living with a
terminal condition
Increased compassion and death literacy
Increased empowerment of patients, carers and
their loved ones
Increased positive engagement with the end of life
Time and time again, I’ve seen the wish effect
not just happiness but true and lasting joy.
Dr Margaret Little, Paediatric Oncologist,
Queensland Children’s Hospital.BETTY’S WISH The first Ambulance Wish recipient in Australia, Betty, was a mother of 8, grandmother of 19 and great grandmother of 29. Betty shared a little of her life story with the Palliative Care Queensland team. She told us she was born in Sydney in October 1926, the eldest of five children. As a young woman, she worked as a telephonist at David Jones (DJ’s), which is where she met her husband of 67 years, James “Ron” Dowsett, who was a salesman in another DJ’s store. The couple married when they were both 20 and had eight children, “four boys and four girls”. Betty, 92, became the first ever Ambulance Wish recipient in Australia on July 25, 2019 when she was escorted from the palliative care unit at Canossa Private Hospital by volunteer paramedics Innes and Darren, to Parliament House in Brisbane’s CBD where she was welcomed by the State Minister for Health and Ambulance Services, the Honourable Steven Miles. From Parliament House, Betty and her volunteer nurse Angela were taken by the AWQld team into the nearby City Botanic Gardens where Innes and Darren showed Betty the lovely winter blooms and the ponds. On their way back to Canossa, AWQld team took a short detour to show Betty the Brisbane River and cityscape on the glorious winter day. Then to top off what had already been an exhilarating day, Betty was invited to be on top-rating national breakfast TV show, Sunrise, the following morning. TREVOR’S WISH On December 18 2019, Trevor became the second wish recipient of Ambulance Wish Queensland. He and his wife, Kären, took the trip together from the palliative care unit at St Vincent’s Private Hospital in Brisbane to one of their favourite plane spotting sites. Trevor was born in Melbourne in May 1950 and dreamed of becoming an airline pilot, but asthma proved a barrier to that goal, so he joined Trans-Australian Airlines (TAA) when he was 20. Starting in baggage check-in, he worked in the airline industry for 35 years until his retirement as a Duty Manager with Qantas in 2005. Trevor and Kären had a shared love of aviation and travel and have spent many happy hours at the popular plane spotting “platform” near the Brisbane Domestic Airport, occasionally with the company of their adored grandchildren. With the assistance of Ambulance Wish Queensland team, Trevor and Kären spent an hour at the plane spotting site with his daughter Alex and a surprise visit from some of Trevor’s old colleagues. After a Bundy rum and cola and a glass of champagne, the couple visited their old home at Clayfield and took a short detour to the top of nearby Bartley’s Hill.
CHRIS’ WISH Mother Nature delivered a brief reprieve from the summer rain for Chris’ Ambulance Wish on 17 January 2020. After a wet start to the day, the clouds parted and the sun shone for the trip from his home at Harbourview Court to Cleveland Point with his wife Debbie and son Jeremy. Chris met his wife, Debbie, at a live music event at the QUT Campus Club and they married on May 8, 1993 at Guardian Angels Catholic Church at Wynnum. Their son Jeremy was born in 2003. He has many interests including jewellery design, fishing, golf, playing the guitar and spending time with his family and friends. His Ambulance Wish was to smell the sea air and see the blue sky, so it was a blessing that the weather cleared for a couple of hours. He also really enjoyed the sweet taste of a strawberry thickshake before the group took a stroll along the foreshore. ALI’S WISH Ali was always generous when it came to sharing her time and her energy, even while she spent her final months in the care of Hopewell Hospice on the Gold Coast. When the 85-year-old was told about the new charity program, Ambulance Wish Queensland, she didn’t feel like she needed the service herself, but she wanted to help ensure others would have the opportunity for a Last Wish. With the support of her nurse Kylie and the hospice, which is part of Wesley Mission Queensland, Ali rallied her friends and family to fill three hampers with donations to raise money for AWQld. Ali died in the loving care of the hospice at Arundel on February 13. JOYCE’S WISH On July 24 2020, Joyce became the fifth wish recipient for Ambulance Wish Queensland. The AWQld team partnered with St Vincent’s Private Hospital Brisbane to deliver this wish. Her wish team picked up Joyce from her hospital room at 10 am and drove her in the Wish Ambulance to her home in Morningside, where her daughter, Kaye and long-time neighbour, Thelma met her with warm smiles and welcomed her into her newly renovated kitchen with an array of delicious sweets and a warm cup of tea. The occasion was filled with love and happiness, for Joyce, Kaye, Thelma and the AWQld team.
How Ambulance
Wishes are made
The criteria for
Ambulance Wish Queensland
Identify your Wish Request 1. SUPPORT: The Wish Recipient must
be a current patient of one of our
partner specialist palliative care
services1
2. RESIDENCE: The Wish Recipient can
reside at a home, hospice, hospital
Have a chat with your Palliative Care or care facility within 150km radius
Team about your Wish Request from Brisbane CBD
3. LOCATION: The Ambulance Wish
request location must be within
150km radius from Brisbane CBD
Ambulance Wish Queensland 4. DIAGNOSIS: The Wish Recipient
will assess if we have volunteers, must have a diagnosis of a life-
equipment and resources to limiting condition and be expected
complete the wish requested to live less than 12 months2
5. MOBILITY: The Wish Recipient
must require 1-2 person assist with
mobility and/or spend more than
If your Wish is confirmed we will
60% of time in bed3
create your Wish Team to meet
with you, your loved ones and your 6. CONSENT: The Wish Recipient
service to discuss your Wish Day must be able to consent to the
Ambulance Wish
7. GOALS OF CARE: Clear goals of care
must be in place4
Your Wish Team visits your Wish 8. WISH TYPE: The Wish must be low
location and develops a Wish Day in complexity and risk
Itinerary for you
1) Full list of our Wish Partner Specialist Palliative
Care Services can be found on our website at
ambulancewishqld.org.au
2) Assessed by using the Surprise Question
Your Wish Team (including 3) This is based on a health care tool
paramedics and health 4) Including a Do Not Resuscitate Order
professionals) and your SPC team
will fulfil your last Wish with care
and compassion All Ambulance Wishes
are FREE, however,
the volume of wishes
Your Wish Team will provide you
that can be fulfilled is
with an Ambulance Wish Bear
(Kees), Wish Blanket and Memory dependent on donations,
Book to create memories forever bequests, fundraising and
corporate partnerships
An program of
ambulancewishqld.org.au
PA L L I AT I V E C A R E Q L D.O RG . AUPROGRAM REACH
Community support for our concept exceeded all expectations.
Our launch was covered on every Queensland TV station as well as
national coverage on ABC and all News Corp and Nine publications,
online and in print.
155 The following day Betty Dowsett and our paramedic, Darren, were
on Sunrise, which was picked up by The Daily Mail UK and one of the
world’s largest news agencies, Agence-France Press, and from there
MILLION WORLD- publications across the globe. The potential reach was a staggering
WIDE REACH WITH 155 million. Social media also went viral with posts hitting incredible
SOCIAL MEDIA numbers and attracting massive engagement.Corporate
Partners give more
than just money
All the funds provided by our partners go
immediately to helping fulfill wishes and create
memories forever. Much needed funds are used to
train our staff and volunteers, keep our wish
ambulance and support vehicles on the road.
Corporate Partners receive significant brand
awareness, which may include:
• Partnership recognition and tagging on social • Logo placement on vehicles
media after each wish
• Logo placement on website
• Speaking opportunity at our annual lunch with
our volunteers and staff • Logo placement on printed marketing material
• Tools for partners to link their brand to • Logo placement on Wish Team t-shirts
Ambulance Wish QueenslandHOW CAN YOU HELP?
Fulfilling a last wish is not just about the person living with a terminal illness. It provides an
opportunity for their family members, friends and loved ones to share the experience with them to
create forever memories.
Ambulance Wish Queensland receives some Queensland Government funding and in-kind support from
Queensland Ambulance Service (QAS); however, the program requires corporate partnerships, donations,
philanthropists and community fundraising to ensure its continued operation and ability to deliver as many
wishes as possible for Queenslanders approaching their end of life.
In addition to the social good of the Ambulance Wish Queensland program, your partnership or donation
can support Palliative Care Queensland to take the program statewide so that many more people can
benefit.
Tailored partnership solution
For each of our corporate partners, our dedicated partnership team will work with you to create a tailored
sponsorship solution that will enable you to show your support for Ambulance Wish Queensland and
achieve your strategic brand and marketing objectives.
Across social media, member communications, public relations, events and brand placement we will
ensure that your brand is at the heart of Ambulance Wish Queensland.
FUND A CRITICAL Wish Volunteer
AMBULANCE WISH Manager Coordiantor
ROLE 120K 60K
START A GOLD SILVER BRONZE
PARTNERSHIP 100K 50K 30K
WITH AWQld
FUND A Regional Wish & Volunteer Manager
REGIONAL AREA
ROLLOUT 100K
CONTACT OUR
07 3842 3222
partnership@ambulancewishqld.org.au
PARTNERSHIP TEAM www.ambulancewish.org.auTOGETHER LET’S MAKE
A LAST WISH
MEMORIES FOREVER
www.ambulancewishqld.org.auYou can also read