COMMUNICATION STRATEGIES FOR PEOPLE WITH ADVANCED DEMENTIA 3/9/2021 - Champlain Hospice Palliative Care ...

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COMMUNICATION STRATEGIES FOR PEOPLE WITH ADVANCED DEMENTIA 3/9/2021 - Champlain Hospice Palliative Care ...
3/9/2021

  Wisdom & Innovation
in Hospice Palliative Care

     COMMUNICATION STRATEGIES
     FOR PEOPLE WITH ADVANCED
             DEMENTIA

                         Bonnie Daros RN, BscN
               Psychogeriatric Resource Consultant – Ottawa

                              Mary Prince RN
           Psychogeriatric Resource Consultant – Renfrew County

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COMMUNICATION STRATEGIES FOR PEOPLE WITH ADVANCED DEMENTIA 3/9/2021 - Champlain Hospice Palliative Care ...
3/9/2021

FACULTY/PRESENTER DISCLOSURE
• Faculty: Bonnie Daros & Mary Prince

• Relationships with financial sponsors:
        None

DISCLOSURE OF FINANCIAL SUPPORT
• This program has received financial support from Hospice Care
  Ottawa, Carefor Health & Community Services and Bayshore
  Home Care Solutions in the form of an educational grant.
• This program has not received in-kind support.
• Potential for conflict(s) of interest:
        None

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COMMUNICATION STRATEGIES FOR PEOPLE WITH ADVANCED DEMENTIA 3/9/2021 - Champlain Hospice Palliative Care ...
3/9/2021

MITIGATING POTENTIAL BIAS
The potential sources of bias identified in slides 2 and 3 have been
  mitigated by the scientific planning committee by reviewing the material
  presented by the speaker.

In addition, the speaker was provided with a copy of The College of Family
    Physicians of Canada’s Identification and Management of Conflicts of
    Interest and Transparency to Learners.

       OBJECTIVES FOR TODAY’S WORKSHOP
• Late stage and end stage dementia – what to expect

• How to provide comfort while visiting the person

• Examples of different modalities to provide comfort and support

• Sharing good ideas – breakout opportunity

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COMMUNICATION STRATEGIES FOR PEOPLE WITH ADVANCED DEMENTIA 3/9/2021 - Champlain Hospice Palliative Care ...
3/9/2021

 LATE STAGE  END OF LIFE DEMENTIA
          WHAT TO EXPECT
Loses the ability to communicate           Sleeps longer and more often.
   with words and does not                 Becomes rigid and a grasp reflex
   understand what others are                 returns
   saying. Behaviour becomes a
   form of communication.                  Possible withdrawal, agitation and
                                              repetitive vocalizations
Needs our complete assistance
   with personal care. The person          Vulnerable to infections
   becomes incontinent, has
   difficulty with eating and
   swallowing, progressively loses
   the ability to walk and becomes
   chair/bed bound.

                      As the brain deteriorates, the body fails

         While clinical manifestations may differ initially between the
          different types of dementia, the end-of-life phases in all
         cases of progressive dementia involve severe physical and
                            cognitive impairments

                                                                     Caron et al 2005

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COMMUNICATION STRATEGIES FOR PEOPLE WITH ADVANCED DEMENTIA 3/9/2021 - Champlain Hospice Palliative Care ...
3/9/2021

        ADVANCED CARE DIRECTIVES
Should advanced care directives begin once the
  person receives the diagnosis of dementia?
Conversations with families should take place soon
  after admission to Residential/LTC and include
  discussion about prognosis, the persons
  preferences for care and advanced directives. This
  conversation should also occur with changes in
  frailty or risk of death.

                                                              Engel. 2006

 “Whether the patient’s surrogates are engaging in advance care
 planning or actually in making a real-time decision about
 treatment, they need to have a full and realistic understanding
 of the experience of dementia. Only by starting with a clear
 conception of what dementia entails, what the trajectory of the
 disease looks like, and how patients with dementia respond to
 medical interventions, is sound decision making possible.”

                                                           Gillick. 2012

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COMMUNICATION STRATEGIES FOR PEOPLE WITH ADVANCED DEMENTIA 3/9/2021 - Champlain Hospice Palliative Care ...
3/9/2021

               SUPPORT FOR FAMILIES
Support for significant others should include
  education about the disease, understanding the
  symptoms their loved one’s are experiencing,
  reviewing the goals for care, and attention to
  spiritual needs
As risk of death increases, education should include
  what to expect with the dying process
We need to help families think of how interventions
  will impact quality of life

                                                  Gaspard and Roberts. 2009

        SIGNS OF PAIN AND DISTRESS
                     Repetitive     Physically
 Fidgeting                                               Withdrawal
                    vocalization   responsive

    Facial                                                Guarding,
                   Body posture/      Noisy
expressions/                                               bracing,
                      tension       breathing
  grimaces                                                 rubbingg

                                        Autonomic changes:
      Reduced or increased                   BP and pulse,
        locomotor activity              sweating, skin colour
                                              changes

                                                                Regnard et al, 2006

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              PREVENTING SUFFERING
Objective assessment is needed in severe dementia when a person becomes
   unable to verbally communicate. Important self-report information about
   location, intensity, quality and duration of pain are not available to the
   caregiver
Assessment tools developed to measure pain in the cognitively impaired
   person tend to rely on specific signs and behaviours that indicate the
   presence of pain.
Observational tools covering only common distress cues may result in a
   person’s unique cues being missed.
It can be difficult to determine if the underlying cause of behavioural
    characteristics is physical symptoms or behavioural and psychological
    symptoms of dementia (BPSD) – fear, loneliness and lack of connection are
    important too!!

                  PROMOTING DIGNITY
The importance of knowing the life history of the person who is at the
   late stage of dementia
Care provided by staff who are knowledgeable and skilled in end-of-life
   care
Respecting the persons prior wishes and reviewing the need for
   adjustments to the plan of care on a regular basis and with
   changes in the level of frailty
Supporting the notion of quality of life until death. Emotional support
  not just physical support.

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                 FACILITATING CARING
Quality of life is an important concept in decision making.
Involvement in informed decision making
         -Participation allows the caregivers to:
            1)   Feel that they are contributing to the wellbeing of their relative/friend
            2)   Better understand the disease progression
            3)   Be reassured and feel supported
            4)   Be better prepared for the eventual death of their loved one
            5)   Assist the caregiver in ways to make emotional connections

Caregivers want to know how to show caring towards the person with
   dementia at the end of their life.

                                                                           Caron et al. 2005

           STRATEGIES FOR SUCCESS
Others must become detectives to figure out what the person is trying
   to communicate.
There is always meaning behind the behavior.
Person-centered approach helps to value the individual’s unique
   history and encourages understanding as the individual progresses
   in their disease.
Other techniques may enhance communication (massage, music, pets,
   aromatherapy).
Non-verbal communication is most important. Everyone communicates
  by emotion and touch. Sometimes smiling or holding a hand
  conveys more than words.

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           STRATEGIES FOR SUCCESS
                AT ANY STAGE
DementiAbility Methods
2 Day course found at www.dementiability.com

“The goal is to engage each and every person in all aspects of daily life,
thereby enabling abilities, engaging each person in a wide range of
meaningful activities and helping every individual to be the best
he/she can be. The focus is on exposing abilities according to needs,
interests, preferences, habits, strengths and skills and a prepared
environment.”

                                                                   Elliot, E 2018

                                MUSIC

     Alive Inside Documentary Clips
                            Johnny (41:30-46:08)
           https://www.youtube.com/watch?v=aN_Cpd_NpMY&t=2494s

                        Client with late stage dementia
           https://www.youtube.com/watch?v=aN_Cpd_NpMY&t=935s

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VISITING WITH SOMEONE WHO HAS
            DEMENTIA
                   It is important to continue to
                   visit
                   As remaining abilities fade,
                   the person with dementia may
                   no longer recognize or recall
                   visits from you, friends and
                   relatives. Visiting is a primary
                   way to stay connected with the
                   person with dementia and
                   provide them with comfort,
                   reassurance and stimulation.

                    Alzheimer Canada. The Alzheimer Journey: At the Crossroads (workbook).
                                                                         www.alzheimer.ca
                  Bell, V. & Troxel, D.(2009-revised) The best friends approach to Alzheimer’s
                                                      care. Baltimore: Health Professions Press

KEEP IN MIND…
           The person with dementia is doing the best
              that they can
           Not to take things personally, something may
              have happened before your arrival, if the
              person is upset leave them for a short
              while then return
           Use distraction, changing the person’s focus
              may help to relax them
           A visit with a good feeling at the end is the
              goal
           For the person with dementia, the value is in
              the feeling he or she gets from the visit,
              not the amount of time spent

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        VISITING WITH SOMEONE WHO HAS
                    DEMENTIA
Introduce yourself and why you are there.
Despite the person being mostly non-verbal nearer the
    end of life, understand that they are still there.
Encourage the family or friends to:
Merely sitting together is good
Listening to music/ singing
Prayers if meaningful to them
Read or tell a story to the person
Giving a compliment
Joining an activity – even if just to watch
Looking at a photo album
Giving a manicure or holding hands
Take the person outside

      Gladys Wilson and Naomi Feil
      https://www.youtube.com/watch?v=CrZXz10FcVM

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  VISITING WITH SOMEONE WHO HAS
              DEMENTIA
Watch for signs of fatigue or that    If leaving is upsetting to the
the person is becoming upset.         person you are visiting it is best
This could include irritability and   not to inform the person of your
restlessness. They may be only        intentions. Engage the person
able to tolerate shorter              in an activity then quietly make
interactions.                         your exit when the person is
                                      busy and distracted. You may
                                      need to ask for help from the
                                      staff.

THINGS TO REMEMBER
A person’s feelings remain…even
   when they have dementia. Later
   in the illness, feelings may be
   how someone makes sense of
   what’s going on around them.

Everyone communicates by emotion
   and touch. Sometimes smiling
   or holding a hand conveys more
   than words.

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         PET THERAPY – REAL OR NOT

OTTAWA THERAPY DOGS
WWW.OTTAWATHERAPYDOGS.CA/

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                      PET THERAPY

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        SNOEZELEN

   Snoezelen Multi Sensory Environments
   http://www.snoezelen.info/

   https://www.youtube.com/watch?v=ckj_4r0
   9zHc

CUDDLE (DOLL) THERAPY

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       SHARE YOUR GOOD IDEAS
Breakout – 5 min

Discussion – 5 min

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