Making payments - Borough Council of Wellingborough ...

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Making payments - Borough Council of Wellingborough ...
Making payments
 Direct Debit
 This is the council’s preferred method of payment, as it’s the most efficient and cost effective.
 Phone 01933 231 690 or complete the instruction on your demand notice and return it to
 the council. For instructions set up during the payment year any outstanding instalment
 will be added to the first payment.

 Debit or credit card – internet or telephone                                                        Council Tax 2020-2021
 Log on to www.wellingborough.gov.uk or telephone 0333 772 0789.

 PayPoint
 Take your bar-coded demand notice to make cash payments, free at all PayPoint
 outlets. Some may accept debit cards but may charge for this.

 Post Office

 Take your bar-coded demand notice to pay with cash, cheque or a debit card, for free.

 Cheques by post                              .
 Make cheques payable to ‘Borough Council of Wellingborough’, quoting the council tax
 account number on the back. Post to: Revenue and Benefits, Council Offices, Tithe
 Barn Road, Wellingborough NN8 1BN .
                                              .
 Option to pay by 12 instalments
 If you wish to pay your council tax over 12 instalments, rather than the 10 instalments
 that are shown on your demand notice, please contact the council no later than 15 April
 2020.

                                        .
Having difficulty paying? Are you getting      all the help that you are entitled to?
You could be entitled to a reduction if you live alone, if someone in the property is
a student, or someone is being cared for. If you are unemployed or on a low
income, then you could be entitled to council tax support (CTS), a local award of
up to 80% of your bill. If you are already getting council tax support, there is no
need to re-apply. We will write to you .with details of your new entitlement. For
more information please contact us or go to our website.                                                 Photography by Air Commission Ltd & www.beckphotograpghic.com

Council tax enquiries                                                                                     Your borough council tax is just 50p a day
                                                                                                                                    *based on the average band D property
Tel: 01933 231 690 Email: counciltax@wellingborough.gov.uk
Benefit and council tax support enquiries
                                  .
Tel: 01933 231 692 Email: benefits@wellingborough.gov.uk
Opening hours: Mon-Wed 8:30am to 5pm, Thurs 9:30am to 5 pm, Fri 8:30am to 4:30pm.

If you would like any Borough Council of Wellingborough documents in large
type, on audio tape or translated, please contact the council offices.
Making payments - Borough Council of Wellingborough ...
Making Wellingborough a place to be proud of                                                            Making Wellingborough a place to be proud of
Message from Councillor Martin Griffiths, Leader of Wellingborough Council
Setting the council’s budget and the council tax is always a challenging process and one of the most      Your council tax
difficult decisions councillors have to make. We try to provide value for money by balancing the cost     The average band D council tax of           There are no easy solutions to the
of providing services against affordability for the local taxpayer.                                       £183.16 for borough council and             challenges we face. We are reviewing
                                                                                                          parish council services remains one         all services across the council to
We are committed to providing high quality, yet affordable services and facilities for our residents,                                                 identify further efficiencies, savings and
while ensuring that Wellingborough’s Council Tax remains one of the lowest in the country. We
                                                                                                          of the lowest in the country.
                                                                                                                                                      additional income generation
work very hard to ensure that we are able to provide essential services for our residents and we will
                                                                                                          You only pay on average 50p a day           opportunities and ways we can improve
continue to deliver a free garden waste collection service and provide free parking for visitors to the
town.                                                                                                     for a wide range of services provided       which include:
                                                                                                          by the borough council and parish
Councillors resolved to increase Wellingborough’s proportion of Council Tax for 2019/20 by 4.33%,                                                     • ensure working practices are efficient,
                                                                                                          councils.
which is the equivalent to £5 per year for the average household bill. The council retains just 10p in                                                effective and good value for money;
every £1 collected. The remainder goes to Northamptonshire County Council and Northamptonshire
Police, Fire and Crime Commissioner.                                                                                                                  • sharing services with other authorities;
                                                                                                          The council’s budget
                                                                                                          This year’s council tax will bring in       • increasing income from charges or
The Council and its finances have faced severe pressure over the past decade with significant
reductions of Government funding, mainly revenue support grant, coupled with an increasing                                                            income generating projects;
                                                                                                          around £4.665m, which is about 48%
demand for statutory services. In previous years the council has utilised reserves to cope with the       of the borough council’s budget. The        • generating increased income from
additional pressures and funding reductions, but this was becoming unsustainable. The council has
taken the necessary measures in reducing expenditure, delivering efficiencies and generating more
                                                                                                          rest of the council’s money comes           further asset investment opportunities;
commercial income to achieve a balanced budget and create capacity to enable community funds to           from a government grant, a share of
                                                                                                                                                      • transforming services so they are
be awarded to enhance or enable local activities without the need of using reserves.                      nationally collected business rates,
                                                                                                                                                      modern and efficient;
                                                                                                          new homes bonus and income from
                     As our town grows and prospers, we need to ensure that we deliver the                fees and charges.                           • challenge funding of non-statutory
                     services the public need in the best way possible and make sure that they are                                                    services where others could provide
                     protected for the future wherever we can. This now includes working with the
                                                                                                                                                      them;
                     newly created town council and their members once elected in May 2020.
                                                                                                          For 2020/21, the council is
                                                                                                                                                      • reduce the cost of operational
                     Also, as chair of the North Northamptonshire Joint Committee we are playing a        receiving a similar amount of
                                                                                                                                                      buildings;
                     key role in creating the new North Northamptonshire unitary council as part of       funding as in 2019/20.
                     the wider Future Northants Programme ensuring quality services are delivered                                                     • take advantage of technology to
                     and putting our residents first. Further details are available here                  In previous years, the council has          reduce costs and improve delivery;
                     https://www.futurenorthants.co.uk/
                                                                                                          propped up funding shortfalls by            • encourage the use of self-service
                                                                             th                           using reserves, but these were              access and contact with the council;
What is council tax?                                   At a meeting on 25 February 2020,                  rapidly reducing, and this was an
Council tax helps local authorities fund               Wellingborough councillors decided to                                                          • reviewing and renegotiating contracts;
                                                                                                          unsustainable strategy.
services such as schools, roads,                       increase council tax by £5. This year
policing, planning, bin collections,                   there is a £4.24 charge for setting up the                                                     • developing further commercial
parks and lots more.                                   new Town Council in Wellingborough.                Whilst the council continues to
                                                                                                          provide or support a wide range of          opportunities;
Wellingborough Council collects                        Your bill shows separate county council            services at a low cost to the
council tax for the borough, but also for              funding for adult social care and a line for                                                   • looking at alternative solutions for
                                                                                                          taxpayer, the significant pressures
Northamptonshire County Council                        the Fire & Rescue service. Your council                                                        providing services;
                                                                                                          being faced, result in a challenging
(NCC), Northamptonshire Police, Fire                   tax will be higher than last year because          future.
and Crime Commissioner (PFCC), and                     both the county council and PFCC have                                                          • disposal of assets with high
local parish councils. The borough                     also increased their charge.                                                                   maintenance costs and reinvesting the
                                                                                                          We have reviewed locally-raised             money.
council only keeps 10p of every pound                               10pcollect:
                                                       For every £1 we  goes to Borough &                 income and made changes to
you pay in council tax.                                  72p goes      Parish Councils                    spending without impacting service          We will be pleased to know your views
                                                         to NCC
Wellingborough Council sets its own                                                 4p goes to            delivery, to create less reliance on        as we develop proposals in more detail,
level of council tax, but it has no                                                 PFCC - Fire           government funding and to remove            so that they can be implemented where
control over the levels set by the                                                    14p goes to         the use of reserves.                        possible throughout the coming year.
County Council or the Police, Fire and                                                PFCC – Police
Crime Commissioner.
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Making payments - Borough Council of Wellingborough ...
Making Wellingborough a place to be proud of                                                  Making Wellingborough a place to be proud of

Some parts of the          How much have we been asked to raise?                             Council tax is paid for most types of          Properties are exempt when they are:
borough are served by                                             Band D                     home, whether it is a house,
                                                 2020-2021      council tax   2019-2020                                                     • repossessed by the lender eg bank;
a parish council as well                                  £               £            £
                                                                                             bungalow, mobile home or houseboat             • held for charitable purposes and unoccupied
as the borough council.    Bozeat                    32,000          41.67        31,700     and whether it is owned or rented.             for up to six months;
                                                                                             There is one bill for each household.          • unoccupied while the liable person is in prison
If you live in one of      Great Doddington          25,000          50.51        25,000
                                                                                                                                            or otherwise detained by law;
these areas you will       Earls Barton             136,336          60.03       128,505
                                                                                             The Valuation Office Agency (part of           • unoccupied because the person who would
receive an extra charge    Easton Maudit              1,024          24.97           975                                                    be liable is permanently resident in hospital or
                           Ecton                     12,335          52.94        12,229     HM Revenue & Customs) has
in your council tax,                                                                                                                        in a residential care home;
                           Finedon                  100,000          64.72        65,280     allocated a band to each home                  • unoccupied and held for a minister of religion;
which relates to what is   Grendon                   15,062          60.98        15,000     according to its market value on 1             • unoccupied as liable person deceased and
known as the parish        Hardwick                   2,800          56.00         1,800     April 1991. When ownership of the              awaiting probate or within six months of probate;
precept. This is what      Great Harrowden            3,500          79.55         3,500     property changes, the band can be              • unoccupied because the liable person is
we collect on behalf of    Little Harrowden          22,882          68.10        22,800     increased if the property has been             away, giving or receiving care;
                           Irchester                105,183          68.21        99,737                                                    • unoccupied and previously occupied by
parish councils through                                                                      extended or improved since 1993.
                           Isham                     27,950          74.34        27,950                                                    students;
your council tax.          Mears Ashby               16,000          61.54        16,000                                                    • unoccupied and undergoing structural
                           Orlingbury                 7,851          33.55         7,851     Valuation band                                 alterations or major repair (up to six months);
                           Strixton                   1,400          93.33         1,400                                                    • unoccupied and the responsibility of a
                                                                                             Range of values (as at 1 April 1991)
                           Sywell                    30,590          80.71        29,134                                                    bankrupt’s trustee;
                                                                                             A       Up to £40,000                          • subject to a demolition order, compulsory
                           Wilby                     10,300          45.58        10,300
                                                                                             B       £40,001 to £52,000                     purchase order or other prohibition of law;
                           Wollaston                 80,092          66.08        76,278
                                                                                             C       £52,001 to £68,000                     • annexes occupied by a qualifying relative;
                           Total parishes           630,305                      575,439                                                    • an unoccupied annexe;
                           Wellingborough                                                    D       £68,001 to £88,000
                                                                                             E       £88,001 to £120,000                    • an empty pitch or mooring;
                           special expenses          900,152         59.24       891,858                                                    • occupied entirely by students (including
                           Wellingborough Town        64,427          4.24             -     F       £120,001 to £160,000
                                                                                                                                            student halls of residence);
                                                   1,594,884                   1,467,297     G       £160,001 to £320,000                   • armed forces barracks and married
                                                                                 Band D      H       More than £320,000                     quarters;
                           Why has the budget changed
                                                                              council tax                                                   • occupied by at least one liable person who
                           between 2019/2020 and 2020/2021?                                                                                 is a member of a visiting force;
                                                                     Amount inc parishes     If you think the band is wrong, write to
                                                                                       £     the Valuation Office Agency,                   • occupied only by residents under 18 years
                                                                       £’000
                                                                                                                                            of age;
                           Inflation                                       0        0.00     Princess House, Cliftonville Road,             • occupied only by residents who are severely
                           Service changes & demand pressures            586      23.00      Northampton NN1 5AE                            mentally impaired;
                           Efficiency and other savings               -1,728     -67.88      (03000 501 501 www.voa.gov.uk).                • occupied only by at least one liable person
                           Parish precepts                               120        4.69     They will tell you how to appeal.              who is a foreign diplomat.
                           Change in budget requirement               -1,022     -40.19
                                                                                                                                            These categories are only broad descriptions
                           Why has the council tax changed                                   Council tax exemptions                         of the available exemptions. Further information
More information on        between 2019/2020 and 2020/2021?                                                                                 is available from the council tax team.
                                                                                 Band D      A property may be exempt from
the council’s budget                                                          council tax    council tax, however some of the               Exemptions are reviewed at least once a
is available from the                                              Amount     inc parishes   exemptions are time restricted. A list         year. You may be required to provide
                                                                     £’000              £                                                   information that supports your exemption
Section 151 Officer,                                                                         of exemptions appears in the next
                           Change in budget requirement (see above) -1,022         -40.19                                                   application. Failure to supply this information
Swanspool House,           Reduction in collection fund surplus         20           0.78    column, for you to check whether               could mean any entitlement is cancelled.
Wellingborough,            Changes in government funding              -435         -17.11    your property qualifies. If you do not
                                                                                             think your bill is correct, please             You must tell the council of any changes
NN8 1BP, telephone         Reduction in use of reserves              1,734          68.08
                                                                                                                                            that affect your entitlement, within 21 days
01933 229 777.             Increase in tax base                        -60          -2.37    contact the council tax team for help          of the change.
                           Change in average council tax band D        236           9.19    and advice on 01933 231 690.

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Making payments - Borough Council of Wellingborough ...
Making Wellingborough a place to be proud of                                                       Making Wellingborough a place to be proud of

Discounts                                          People with disabilities                     If you are married, in a civil partnership,            Appeals
The council tax demand assumes that                                                             jointly own the home, jointly rent the                 You may appeal if you consider that you
                                                   If you, or someone who lives with you,
there are two or more adults living in each                                                     home or live in it together, you are                   are not liable to pay council tax, for
                                                   needs a room, an extra bathroom, a
property. If only one adult lives in the           kitchen, or the use of a wheelchair around   equally responsible for paying council                 example because you are not the resident
property, a single person discount of 25%          the house to meet the needs of disability,   tax. This is known as ‘joint and several               or owner, or because your property is
can apply. You must tell us about any              you may qualify for a reduction in your      liability’. In a house with multiple                   exempt, or that we have made a mistake
changes to your household which could              council tax. Council tax payable may be      occupation (such as bedsits with shared                calculating your bill. If you wish to
affect your entitlement, within 21 days of         reduced to a lower valuation band.           cooking and washing facilities), the                   appeal on these grounds you must notify
the change. If you fail to do so, you may                                                       landlord is responsible for paying the                 us in writing, and we will readily review
be required to pay a penalty.                                                                   council tax.                                           the situation.
When deciding how many adults are living           Council tax support (CTS)
                                                                                                HOW MUCH DO WELLINGBOROUGH COUNCIL SERVICES COST?
in a property, the following are                   Support of up to 80% of the council
disregarded for council tax:                       tax bill may be available for people of                                                            2020/2021               Band D      2019/20
                                                   working age who are on a low                                                        Expenditure        Income    Net     Council Tax     Net
• full-time students, student nurses,                                                                                                     £’000            £’000   £’000        £          £’000
apprentices and Youth Training trainees;           income, even if they are working.            Community Support                               861           37      824         32.35      972
• patients resident in hospital;                                                                Environmental & Health Protection               902          211      691         27.13      513
• people who are looked after in care              If the council tax payer is of pension       Housing                                       1,218          750      468         18.38      683
homes;                                             age, full support may be available. A        Planning & Local Development                  1,558          917      641         25.17      581
• people who are severely mentally                 second adult rebate may apply where          Environment Services                          4,660        1,257    3,403        133.61    3,653
impaired;                                          a person of pension age shares their         Organisational Development                      249            -      249          9.78      227
• people staying in certain hostels or night                                                    Democratic Services                             787            3      784         30.78      781
                                                   home with other adults on low                Operational Property                            739           15      724         28.43      754
shelters;                                          incomes.                                     Shared Services                               1,058            -    1,058         41.54      958
• 18 and 19 year olds who are at, or have                                                       Accountancy & Audit                             881          144      737         28.94      841
just left, school;                                 If you think you may qualify for             Revenues & Benefits                          21,475       20,695      780         30.63      995
• care-workers working for low pay, usually        council tax support, please contact          Corporate Management                            282            -      282         11.07      181
for charities;                                     the council on 01933 231 692. We             Corporate Income & Expenditure                 -276          100     -376        -14.76     -302
• people caring for someone with a                 can offer you help in managing your          Net Cost of Services                         34,393       24,130   10,264        403.05   10,837
disability, who is not a partner or child                                                       Trading Accounts                                                   -2,309        -90.67   -1,817
                                                   payments while your application is           Interest & Investment Income                                         -367        -14.42     -289
under 18;
• diplomats, members of visiting forces            being assessed.                              Pension Backfunding Contribution                                    1,352         53.07    1,352
                                                                                                Parish Precepts                                                       695         27.29      575
and certain international institutions;
• members of religious communities;
                                                   Who has to pay?                              Budget Requirement                                                  9,635        378.32   10,658
• people in prison (except those in prison                                                      Less
for non-payment of council tax or a fine).         Only people aged 18 years or over are        Revenue Support Grant from the Government                            -227         -8.92         -
                                                   liable to pay.                               Redistributed Non-Domestic Rates                                   -3,811       -149.64    -3,506
Long-term empty properties                                                                      New Homes Bonus                                                      -932        -36.60    -1,029
                                                   You have to pay if you:                      Use of General Fund balances                                            -             -    -1,734
Properties which have been empty for               • own your home;                             Collection Fund Deficit (-Surplus) – Wellingborough                     -             -       -20
longer than two years will be charged at           • are a tenant;                              Share
150% of the council tax for that property
                                                   • have a contract to live in the property;   Amount to be raised from Council Tax                                4,665        183.16     4,369
band. This applies from the date the
property became empty regardless of
                                                   • are a resident;
any change of ownership.                           • own a home which is unoccupied.

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Making payments - Borough Council of Wellingborough ... Making payments - Borough Council of Wellingborough ...
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