Fasque Family Centre Parent / Carers Handbook Session 2020 /2021 - GFIS
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Fasque Family Centre
Parent / Carers Handbook
Session 2020 /2021
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Dear Parent,
On behalf of all the Staff, I warmly welcome you and your child to Fasque Family
Centre.
“The right of all young children to high quality relationships, environments
and services which offer a holistic approach to meeting their needs. Such
needs should be interpreted broadly and encompass play, learning, social
relationships and emotional and physical wellbeing.”
Scottish Government, 2009.
Giving children the best start in their journey through education and onto lifelong learning
is of the greatest importance to us. Whether your child begins their learning journey with
us in the Iona & Jura playrooms (0-2 yrs), Skye and Arran playrooms(2-3 yrs) or Tiree
playroom (3-5yrs) we will support you as you take your first steps in this exciting journey.
If this is your first experience of a nursery, then I hope that this Handbook will be a useful
guide to what takes place in our nursery.
We operate an open door policy therefore please do not hesitate to come and see me or any
of the team, we will be more than happy to have a chat or discussion with you.
I hope that you and your family will be able to participate in and enjoy your child’s time at
Fasque Family Centre and we hope that your child’s time spent here is a happy one.
Yours sincerely
Mary McGinley
Mary McGinley
HEAD OF CENTRE
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CONTENTS
SECTION ONE VISION Statement Page 5
Aims
Denominational Status
SECTION TWO GENERAL INFORMATION Page 6
Names and job title of our staff members
Hours of opening Page 7
Daily Sessions
Allocation of Places Page 8
Age range of children in the establishment
Numbers of children at each daily session
and patterns of attendance
Register of applicants
Suitable clothing
Settling children in Nursery
Attendance Page 9
Arrival and collection of children
Insurance
Excursions and consent forms
Transport
Emergency closure arrangements Page 10
Emergency Contacts
Nursery Fund
Meals
Snacks and the promotion of healthy eating habits
Accommodation for parents Page 11
No-Smoking Policy
Data Protection Act 1998:
Dealing with Racial Harassment:
Dealing with Violence and Aggression towards Staff
Freedom of Information (Scotland) Act 2002
SECTION THREE MEDICAL INFORMATION Page 12
Medication
If your child becomes ill
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Visits to the establishment by other professionals
Child Protection Policy Guidelines Page 13
SECTION FOUR THE NURSERY CURRICULUM Page 14
The aims of our curriculum
How we promote learning
Assessment
Additional Support Needs Page 15
SECTION FIVE PARENTAL PARTNERSHIP Page 16
Working with parents to support children’s learning
Working together to promote positive behaviour
Change in circumstances
Fundraising
SECTION SIX THE WIDER COMMUNITY Page 17
The establishment and the community
Links with local nursery/primary school
SECTION SEVEN OTHER INFORMATION Page 18
Suggestions and complaints
Useful phone numbers
SECTION EIGHT Care Inspectorate Page 19
The National Care Standards
Disclaimer on changes to information given
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Section One: VISION STATEMENT
At Fasque Family Centre we are committed to providing the highest quality education and
child care services for children and their families in a safe, secure, inclusive and attractive
environment.
We will work in partnership with parents/carers, children and the wider community to
ensure maximum opportunities for participation and decision making at all levels where all
individual contributions are valued.
We will encourage and enable all children to reach their full potential through promoting
thoughtful planned learning and teaching opportunities which provides for the needs of all
children and celebrates their achievements.
We will continue to develop facilities which are responsive to changing community needs
and educational priorities.
We aim to
Provide a welcoming, safe and stimulating environment for children, parents and others, by
working to create an atmosphere based on equality and fairness, mutual trust, respect and
security
Provide structure, support and direction to children’s learning to enable them to develop as
successful learners, confident individuals, responsible citizens and effective contributors
Maximise the wellbeing and health, progress in learning and achievement of every child by
working in partnership with parents and carers, schools and agencies, and the community,
including the wider community
Personalise learning, by using assessment to base teaching and learning a sound
understanding of individual needs and interests, involving children in making decisions
about what they learn, and recognise individual strengths and talents to give every child
the chance to be the best they can be
Promote excellence in learning and teaching through professional learning, shared
leadership, self evaluation, networking and innovation
Denominational Status
The nursery is non-denominational. We respect and welcome children and parents of all religious
faiths and beliefs.
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SECTION TWO: GENERAL INFORMATION
Staff
Post Post Holder
Head of Centre Mary McGinley SNNEB/SVQLevel4 /
B.A. Childhood Practice
Depute Elaine Houston
Team Leader Maureen Scanlin
Leader Practitioner of Attainment
Clerical Assistant Karen Fraser
Child Development Officers
Angela Tedford
Jennifer Hain
Paula McLaren
Jennifer Glen (JS)
Lisa Richards
Danielle Campbell
Alison Brown (JS)
Aga Banachowics
Deborah Sharpe
Sharon Kane (JS)
Emma Smith
Emma Dowell
Jade Mallinson
Paula Duff
Charlene O’Neill-Grimes
Graduate
Support for Learning workers
Modern Apprentice Morgan McPhail and Erin Ferguson
Janitors Anne McFadyen
Eleanor Day
Cleaner Susan Lawton
Liz Burns
Catering Assistants Donna McIntyre
Donna Allison
Janet Reid
Name of Nursery Fasque Family Centre
Head of Centre Mary McGinley
Address 9 Ladyloan Avenue
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Glasgow
G15 8LE
Phone: 0141 944 0566
Email: Headteacher@fasque-nursery.glasgow.sch.uk
Registration Number: CS2003014827
Hours of opening:
The nursery is open from 8:00 am to 6.00pm.
We are open 50 weeks of the year
We are closed for all Scottish Public Holidays and in between Christmas and New Year.
There are five In-Service days to support staff development.
HOLIDAYS AND CLOSURES – 2020/2021
In-service Tuesday 11th August 2020
Wednesday 12 August
September Weekend Friday 25 September
Monday 28 September
In-Service Friday 9 October
October week break Monday 12 October to Friday 16 October
Christmas Holiday Friday 25th December to Monday 4 January 2021
Mid Term Monday 8 February
Tuesday 9 February
In-Service Wednesday 10 February
Spring Break Monday 5 April
Friday 16 April
May Day Monday 3 May
In-Service Tuesday 5 May
May Weekend Friday 28 May
Monday 31 May
End of Term (Term Time ) Wednesday 24th June 2021
Please note that we remain open throughout the year apart from Public Holidays and In Service
days
***Some dates are subject to change; we will endeavour to notify you as soon as we can of any
changes.
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Allocation of Places:
All nursery places are allocated in line with Glasgow City council’s admissions and charging
policy and the nursery staff will be happy to advise you how this policy operates when you apply
for a place for your child.
An area admissions panel decides how nursery places will be allocated.
0 to 2 years 12 children at any one time
Staff to Child ratio 1:3
2 to 3 years 20 children at any one time
Staff to Child ratio 1:5
3 to 5 years 40 children at any one time
Staff to Child ratio 1:8
Hours/days of attendance.
We offer morning, afternoon sessions and extended day hours. This can be whole week or allocated days.
All allocations are delivered in line with Glasgow City Council Area Admissions Policy and by the
arrangement of the Head of Centre.
Admission Policy:
As with all Glasgow City Council Nurseries, applications received are input into the Nursery Application
Management System (NAMS) database.
All nursery places are allocated in line with the Council’s Admission Policy and the nursery staff will be
happy to advise you how this policy operates when you apply for a place for your child.
Please note that the length of time a child’s name has been on the register will not affect the child’s priority
for admission. Early Years Admission Policy Guidelines are available from the Office.
A register of all applicants will be kept by the Head of Establishment and the information contained in the
application will be considered by the Admissions Panel to assist in the allocation of places.
Children learn as they play:
During messy experiences such as painting we will always try to make sure they wear aprons but
accidents happen, so please dress your child in clothes that are suitable for these type of
experiences
• Outdoors in our garden or walks in the community are offered daily to the children. Please make
sure that your child has appropriate clothing for the weather.
• The nursery has waterproof suits and trousers but if you could please leave a pair of wellies at
nursery, we will make sure your child’s name is on them.
• In the interest of Health & Safety, it helps to change your child’s shoes on arrival at the nursery.
• Please leave a spare set of named clothing in the bag at your child’s peg.
Settling children into Nursery
A copy of the Policy for settling children into the Nursery is available but the arrangements are
generally flexible to suit the needs of the child and the parent.
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Attendance
Good attendance is encouraged. Please keep staff informed if a child is absent for any reason.
Nursery staff will contact you if your child is absent by telephone in the first instance.
Arrival and collection of children
It is expected that a responsible adult over the age of 16 will bring child to and from the nursery.
In the interests of your child’s safety you should make a point of telling the head of establishment
if he or she is to be collected by someone not known to the nursery staff.
This avoids difficult situations when a child cannot be allowed to leave with an adult who is a
stranger to the staff.
A sign in/out sheet must be completed daily for all children
Insurance
Sometimes children like to bring something special or new toys to nursery for their friends to see.
However, parents should ensure that valuable items are not left at Nursery, particularly as the
authority has no insurance to cover loss of such personal items. Claims submitted are likely to be
met only where the authority can be shown to have been negligent.
Excursions and consent forms
When outings or excursions for children are planned, the Head of establishment, Depute or a
member of staff will advise you in advance. You will be asked to complete consent forms, which
give your permission for your child’s participation. Please note that children cannot take part in
outings unless completed consent forms have been submitted by their parent/guardian.
Transport
Transport is not normally provided for children attending Early Years establishments. The
Council may, however, provide transport to and from nursery for children with additional support
needs who may require travelling some distance to take up their placement. A few
establishments have their own transport but this is exceptional and generally parents should
make their own travel arrangements.
Emergency closure arrangements
The Nursery will be opened on the times already outlined, but on some occasions and
circumstances, emergencies arise which mean the Centre has to close.
Establishments may be affected, for example, severe weather, transport problems, power failures
or difficulties with fuel supplies. If this happens, we will do all we can to let you know about the
details of closure and re-opening. (Parents will not be charged if there is a disruption to the
service, this is deducted automatically when calculating fees)
We may keep in touch by telephone, notices in local shops and community centres,
announcements in local churches, in the press and local radio and our nursery face book page.
Emergency Contacts:
We ask that you provide us with two emergency contacts. Please ensure telephone contact
numbers include one landline as sometimes mobiles are switched off.
It is very important that you inform the nursery immediately of any changes.
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.
Nursery Fund
We ask that you donate £2.00 each week to the nursery fund this helps us purchase items for the
children and the programmes that are in place
A lunch board is available outside your child’s room; this will allow you to clearly see what your
child ate during lunch.
Promotion of Health & Wellbeing
We are a Health Promoting Nursery. Children attending nursery on a sessional basis will receive
a snack. All snacks provided emphasise our Health Eating Policy. Children attending full-time will
be served a two course lunch, again encouraging Healthy Eating i.e. vegetables and fruit.
Accommodation for parents
Parents are welcome to use the Rainbow Room, whilst settling their child into nursery.
No smoking policy
In accordance with Glasgow City Council, there is strictly NO SMOKING allowed in the building or
immediately outside.
Data Protection Act 1998:
Information on children and young people, parents/carers is stored on a computer system and
may be used for teaching, registration, assessment and other administrative duties.
The information is protected by the Data Protection Act 1998 and may only be disclosed in
accordance with the Codes of Practice. For further information, please contact the establishment.
Dealing with Racial Harassment:
The Race Relations Act of 1976 makes it unlawful to discriminate against someone because of
his/her colour, race, nationality, ethnic or national background. The Act makes it the duty of
Glasgow City Council to eliminate unlawful racial discrimination.
In 1999, the guidelines ‘Dealing with Racial Harassment’ were issued to assist all teaching staff in
dealing with such incidents.
The adoption of an anti-racist approach should be seen as one part of the continuing attempt to
improve the quality of education.
Glasgow City Council recognises that support from the home is essential if these aims are to be
achieved. Every child in Glasgow has the right to be happy and secure at establishment.
Dealing with Violence and Aggression towards Staff:
Glasgow City Council has a zero tolerance policy towards violence and aggression within their
establishments. We welcome your support in ensuring our environment is safe and respectful.
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Freedom of Information (Scotland) Act 2002;
The Freedom of Information (Scotland) Act 2002 (FOI) enables any person to obtain information
from Scottish public authorities. The Act applies to all Scottish Public
Authorities including: Scottish Executive and its agencies; Scottish Parliament; Local
Authorities; NHS Scotland; Universities and further education colleges and the Police.
Public authorities have to allow access to any information which they hold including information
about:
• The provision, cost and standard of its service
• Factual information or decision-making &
• The reasons for decisions made by it
The legal right of access includes all types of ‘recorded’ information of any date held by Scottish
Public Authorities. From 1st January 2005, any person who makes a request for information must
be provided with it, subject to certain conditions and exemptions.
Further information is provided on the Glasgow City Council website.
Internet facilities are provided at all Glasgow City Council Public Libraries and Real Learning
Centres.
August 2020
An important point to remember is that for the present time Parents/carers are not allowed in the
building due to Covid 19 restrictions and infection control measures in place.
We will take your child from you at the front door and return your child to you at the front door
until we are advised otherwise by Glasgow City Council and Public Health
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SECTION THREE: MEDICAL INFORMATION
Medication
If your child is in need of medication during nursery hours, you should discuss details with the
Head or Depute. Prescribed drugs will be given at their discretion however; you will need to
complete a form which authorises nursery staff to administer the drugs. At all times the child must
have already had a dose of the medicine before the nursery will administer. All medication should
have the child’s name, DOB, address and dosage on a printed label to verify that it has been
prescribed only to them.
If your child suffers from asthma, epilepsy or nut allergy, please discuss with the Head or Depute
any treatment necessary.
If your child suffers from ANY MEDICAL CONDITION you must tell the head of the nursery what
emergency procedures to follow and an action plan will be put in place for your child.
If your child is ill.
Please call the nursery if your child is not able to attend nursery as a result of illness.
In line with infection control policy if your child has symptoms of vomiting or diarrhoea (or both), it
is essential that they do not attend nursery for 48 hours after the symptoms have stopped.
If your child becomes ill at nursery we will ensure they are as comfortable as possible and call
you to alert you to this.
Visit to the Establishment by Medical Staff
The nursery has regular visits from NHS Staff i.e. Vision Screening and Oral Health Management.
Staff will inform parents when these visits will take place. Health Visitors for individual children
may also visit to see the children in consultation with parents at all times.
Other partners
If your child has diagnosed additional support needs or is in the process of being assessed other
professionals involved in their care may visit to assist in their care or assessment and to have
professional dialogue with the staff.
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Child Protection Policy Guidelines
Aim: For staff to work in a multidisciplinary context with children and their families. To work in
collaboration with other agencies to protect children from abuse and exploitation and
respond appropriately when abuse is identified.
Objectives:
Fulfil both pro-active and reactive responses to protect children from abuse.
Develop an ethos which promotes the welfare of all children and create learning opportunities
for children in relation to good health and safety in all aspects of their lives.
Have regard to child’s religious persuasion, racial origin and linguistic background.
Work in partnership with parents unless it is not in the child’s best interest.
Purpose of Guidelines:
To raise staff awareness of their role and responsibilities in child protection laid down by GCC’s
Child Protection Policy Guidelines and to adhere to the Children’s Act 1996 along with the Safe &
Well documentation.
Practice to Achieve Aim:
In the event of a child protection incident, staff should immediately report to:
Elaine Houston Depute who is the Child Protection Co-ordinator
Staff must always record any concerns as soon as possible on the same day. The report
should be dated and signed and kept in the child’s file.
It is not the nursery staff’s responsibility to investigate, but it is vital that staff take an accurate
account of what a child has said, as this information may be used as part of a Child Protection
Investigation.
If child abuse is suspected it will be reported to Social Work Department on the same day by a
member of the management team.
Staff will work collaboratively with other agencies to protect the children in our care.
The Head of Centre as part of staff development will deliver child protection training on an
annual basis.
Staff will be kept up to date with any new legislation or procedures and appropriate training
will be sought.
It is our responsibility to follow the procedures in Management Circular 57 in the event of a
child protection incident. (Copy of full policy guidelines can be found in staff policy book and in
the office).
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The revised Management Circular 57 now titled ‘Child Welfare & Safety’ reflects the adoption of
the general principles within ‘Everyone’s Job 2002’, and the implementation of the establishment
of New Learning Communities and Community Health and Care Partnership (2006).
SECTION FOUR:
THE NURSERY CURRICULUM
The Aims of our curriculum
Our aim is to cultivate children’s natural learning processes through the provision of planned
learning experiences and in providing resources that promote curiosity and exploration and
enhance key aspects of children’s learning and development
How we promote learning
We promote learning by encouraging children’s self esteem and providing opportunities for active
learning through play. Some experiences are structured in accordance with the child’s interests
and learning styles and age and stage of development.
We will achieve this by:
Using responsive care and nurturing approaches to promote individual children’s self-
esteem and to build trusting relationships that enable children to develop confidence in
their abilities
Encouraging discrimination in the use of hearing, sight, smell, taste, touch and
movement for physical development and movement
Encouraging an awareness of self and others and of rules and relationships to promote
positive behaviour to enhance health and wellbeing
Encouraging imagination and an ability to express and develop ideas and feelings in a
variety of ways including talking, drawing, painting, movement and gesture and music
for communication and language; aesthetic development; creativity and imagination
Offering opportunities to understand the environment and to help develop a sense of
curiosity for knowledge and understanding of the world
Promoting literacy by the use of books and stories, development of listening skills,
exposure to print and opportunities to experiment with writing
Promoting an understanding of mathematical concepts and skills through the
exploration and experimentation of numbers, patterns, sequences and sorting
In doing so this will allow our children to become successful learners, confident
individuals, responsible citizens and effective learners.
Assessment
Assessment is carried out on a continuous basis by:
Discussion with parents
Informal and formal observations
Gathering evidence of children’s achievements in the form of notes, photographs,
examples of children’s work and sometimes by video
Discussion at staff planning meetings
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Assessment is used for:
Sharing information with parents
In planning for individual children and groups
Compiling evidence about each child’s progress
Compiling a Transition Report for each child to be given to parents and to go with the
child when they move to another room or to Primary
Additional Support Needs
Within our centre we aim to provide a curriculum and learning experience to support all children.
We believe that all children learn in different ways and may experience a variety of additional
support needs at different times in their education. For some children, the support they require
will be of a long-term nature, whereas for others, it may only be for a temporary period. Some
difficulties are related to specific aspects of learning, e.g. speech and language development.
If your child requires additional support, the nursery staff will monitor his/her progress very
carefully and hold regular review meetings involving all interested parties will be organised. A
support network has been established to provide assistance and advice, involving the senior
management team, the nursery team and where appropriate, other agencies, e.g. Psychological
Service, health visitor, speech and language therapist, physiotherapist, always in full consultation
with parents.
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SECTION FIVE: PARENTAL PARTNERSHIP
Our aim is to work with parents to support children’s learning
This is done by:
Initial contacts when a child is allocated a place in the Nursery with discussion about the child’s
achievements, likes and dislikes.
The settling in process allows familiarisation with the setting and the people involved.
Regular day-to-day communication between parent and Keyworker is common and where a
parent is not able to have regular contact a Diary can be used to go between home and Nursery.
There are opportunities for individual and small group discussion between staff and parents at
events organised for that purpose.
Individual Planning meetings involving parents and any relevant professionals are arranged for
children who need additional support or where a parent has particular concerns for their child or
requests additional help.
There are opportunities for parents to be involved through story telling, outings and other events.
Working together to promote positive behaviour
The Staff here at Fasque Family Centre understand that young children can sometimes display
difficult behaviours and are learning to manage their emotions. We will work in conjunction with
parents to promote positive behaviour in accordance with our policy. You as parents and carers
can be assured that your child/(ren) will be treated in a caring and sensitive manner at all times.
Change in Circumstances
It is helpful if you keep the centre staff informed of anything happening at home that might affect
the child’s behaviour in nursery e.g. birth of a baby, death of a relative etc. It will be help us to
understand what is going on and enable us to give suitable support. Anything you tell us is, of
course, treated with complete confidentiality.
Fundraising
There are regular fundraising events, which are enjoyable as well as useful. Participation is
always voluntary and the events are varied to suit people in different circumstances. Funds are
used for outings and celebrations as well as for extras, which add to the richness of experience
and making the environment attractive.
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SECTION SIX: THE WIDER COMMUNITY
The establishment and the community
The centre is part of Drumchapel Learning Community. This consists of all educational
establishments within Drumchapel working collectively to improve opportunities for all our children
In our centre we place a great deal of importance in our children having access to the local
community. Visits to locations in the local area will be organised and member of the community
may be invited into the centre to meet the children.
Links with local Nursery/Primary schools
There are regular nursery/primary liaison meetings in Drumchapel. Exchange visits are made by
staff and regular contact is maintained with local primaries throughout the year.
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SECTION SEVEN: OTHER INFORMATION
Suggestions and complaints
We are always anxious to maintain and improve our service. If you have any suggestions to
make about the service, please contact the Head of the establishment in the first instance or the
Depute or use the suggestion box at the front entrance. Similarly, if you have a complaint about
any aspect of the service you should contact the establishment Head. We aim to resolve any
complaints within 20 days. If you feel your complaint has not been satisfactorily resolved with the
establishment Head, please contact the Early Years’ Service Manager for the North West who is:
Alison Bowers
Education Services
City Chambers
40 John Street
Glasgow
G1 1JL
Tel No: 0141 287 7449
Or contact Louise Mayes – customer links officer,
email address: Louise.Mayes@education.glasgow.gov.uk
Or contact The Care Inspectorate
Care Inspectorate
Central West Section
4th Floor
1 Smithhills Street
Paisley
Pa1 1EB
Tel No: 0345 600 9527
Email: enquiries@careinspectorate.com
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Section 8
Inspections
Care Inspectorate
The Care Inspectorate will inspect our service annually and measure our service against the
National Care Standards on a scale of 1-6 with 6 being excellent.
We are graded on all the Quality Statements at each inspection.
Each grade describes how well the service is doing based on what was inspected.
The National Care Standards (NCS) set out the standards that people who use care services in
Scotland should expect. The aim is to make sure that you receive the same high quality of service
no matter where you live. Different types of service have different National Care Standards.
The Scottish Government publishes copies of the National Care Standards online at:
www.scotland.gov.uk
You can get printed copies free from:
Booksource
50 Cambuslang Road
Cambuslang Investment Park
Glasgow
G32 8NB
Tel: 0345 600 9527
Email: scottishgoverment@booksource.net
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Please note
Although the information in this handbook is correct at the time of printing there may be
changes affecting any of the matters dealt with in it, either before your child’s placement
begins or during the course of their placement. The head of the establishment will tell
you of any important changes to the information.
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